After 4 repairs on an original and 10 repairs on a complete replacement Viking double wall oven, we gave up. We couldnt spend any more time waiting the four-hour window for repairmen, and no correction to maintaining a constant oven temp. Two repairmen broke fingers during repairs, no lie. Viking warranty people lacked response often, and convinced me to keep trying. Also, the cook top grates have little rubber feet that kept melting and falling off. DANGEROUS! Replaced about 6 times. Ten years later, dozens of burnt or under cooked meals, cookies etc., we are finally able to and frustrated enough to get something new. The hesitation is the cabinet was cut larger to fit Viking. And what do you buy? This is a short version on the problems with Viking and Viking associates. I could go on and on. BUY SOMETHING ELSE and save your sanity.

I owned a Viking Range in a prior home for about 10 years. I love the range! The quality of range is good. The team at the Viking dealer has also been really good.

After spending $25K on high end, top of the line appliances my response, JUNK, JUNK, JUNK! I should have stuck with Sears or GE. What went wrong: 1) MW door needed to be replaced out of the box. Kept sticking closed and would not open. Had to have it serviced. At least it was under warranty; 2) Wine cooler fan motor stopped working within the first month. Needed to be replaced. Replaced under warranty; 3) Beverage center relay needed to be replaced. Had I been able to buy one from a supplier it would have cost $45 dollars. NO I had to get the part from Viking $475.00!!! No Warranty. 4 year old appliance. Beverage center door seal had to be replaced after one year. Under warranty. 4) $5900 Refrigerator! EVERY interior drawer CRACKED AND SPLIT after 4 years of operation and had to be replaced for $500 dollars!!! Its get WORSE. The freezer door rusted after one year. Had to be replaced. Thank g-d it was under warranty.Came home to a refrigerator in cardiac arrest 5 years after being placed in service. Alarms going off. Food spoiled. This was just after spending $200 shopping for the week. Turned out the 3 phase rectifier was toast. No warranty. $545 to replace it. Then one day later alarms going off again. Serviceman comes out finds coolant level low. Cant find the reason. Says there is a small undetectable leak. Fills the system. No WARRANTY. $400 more dollars; 5) $2500 dollar under counter professional ice machine. Pump stopped working. Next the temp probe stopped working. Fixed under warranty. Then the temp probe went out again. I finally unplugged the unit and there it sits today unplugged. More junk. Contact Viking. Response, YOURE ON YOUR OWN. No nothing! JUNK STAY AWAY. DO YOURSELF A FAVOR NEVER BUY A VIKING PRODUCT.

When I was reading the reviews, there was an oven from Viking that was great for baking and cooking. And since I’m a big baker, I decided to get one. I bought it from Best Buy and initially, I bought it with the floor model which came completely destroyed. I was so upset. This oven costs $6,000 and granted, I got the floor model so I got a discount but it doesn’t matter if it’s the original price. It was a little chaotic but they were very nice enough to swap it out for a brand new one. The manager was very forthcoming to exchange my oven and everything was fine.The quality is great. I’ve only had it for two months now and it seems durable. The only thing I get a little upset about is that I can’t have my oven and burner on at the same time. When the oven’s on, the fan starts and it starts cooling until it keeps the temperature. Then, the air from inside comes out from the back of the oven and blows towards the burner. So when I have the flame on, the flame is not steady and it’s like putting a flame in the wind. It’s like boiling all over the place. I also called the company when my broiler wasn’t turning on, and they sent someone. I asked if they sell anything that maybe blocks the wind and instead of coming straight towards the burners, they’d be going upward. But their rep said there isn’t anything. I thought it was simple and I don’t think I’m the first person that had that problem.

Viking makes very good appliances. Haven't had any major issues with it. But their warranty is excellent. For some reason the door mechanism wears out and has to be replaced every 4 to 5 yrs. Service tech will replace it in about 30 minutes, no charges.

Im happy with my Viking refrigerator and I like the size of the refrigerator compartment. On the other hand, I noticed the dirt pan underneath overflowed, at least, once. When I went to pull it out to just empty it, I couldnt remove it and I cant reach into the assembly area down there to remove the proper screws to be able to remove the whole dirt pan. Its a little concerning because I have already had water on the floor once from the unit and I certainly would want to be able to prevent it from happening again. Also, itd be nice if they had a water filtration system in it so you could get drinking water out of it or like a spigot to get your drinking water. That would have been a really nice feature to have included.

Viking range is great. I love the way the stove boils the food and cooks it. It has a whole setup on it. You dont see the flame come up but can adjust the way it goes. Its also safer for children. But right now, its not working and it needs to be fixed. We called customer service about it and they called a contractor. Were still waiting on the parts to come back. The wires burned up so we had to replace the whole surface. Once I receive the parts, I should be doing great unless they need it to be replaced.

I’m in construction and I have seen Viking Ranges in the supply houses. The quality of the range I received is good. The team that I dealt with at the Viking dealer was good as well. I knew what I was looking for, but they explained everything. I’m satisfied with my experience with Viking.

My wife is a good cook and she wanted to make sure that she had something that was good for baking that has a good stovetop on it. We decided to get a Viking range based on its resale value - I know a lot of homeowners who are looking at a kitchen recognize the Viking brand. We bought our unit online and it was delivered after a few days. The range is a great purchase and it is a nice addition to the kitchen. Its really dependable, cooks well, and its overall aesthetic is really pleasing. It has PowerPlus so we could boil water quickly and the griddle works really well as well. The ability to be able to cook two different things in the oven has also been a big plus, especially for Thanksgiving.

When I built my house in 2006, I put all Viking appliances in, without regard for price, because I thought I would have quality products for many years. The dishwasher was labeled as not worth fixing, after 4 years. The temperature control on the built-in oven is so sloppy and inaccurate that you are always guessing at what the actual temperature is. I was told even the new control knobs are that inaccurate. The ice dispenser on the built-in side-by-side fridge dispenses ice to the floor almost every time it is used. I have to post instructions for use on the fridge when we are entertaining. The plastic pull-out ice drawer broke after the 4th year. The automatic ice maker stopped working completely in the 11th year and it took over a year to diagnose, get parts and repair the problem. Parts took 9 months to get. One positive, the meat drawer keeps the meat unbelievably fresh for extended amounts of time. No children here so the wear and tear is very minimal. I will never purchase another Viking product.

We purchased high end appliances for several years for the different homes and construction projects that we’ve had. And though we haven’t purchased a Viking product before, it was always under consideration. We have a Canadian log home and the people that built it had put those contractor grade appliances in, and we wanted to replace them with high end appliances. We decided to go with Viking Professional. This was the first time we’ve purchased a Viking and they had this thing where I could buy a refrigerator and get a dishwasher. However, if we had to do it over again, I don’t think we would purchase the Viking because its not as good a quality as the Thermador that we’ve had or the Sub-Zero.I’ve got a column Thermador refrigerator and freezer in our other home and the seal on it is phenomenal. If I shut it and I reopen it right away, I can hardly even open it. The seal is so good. I also have a Frigidaire and sometimes I have a hard time opening it too. The seal is so good as well. The seal on the Viking unit, on the other hand, is not that good. When I opened it today, there was condensation on the outside of it and I had to wipe it off. We didn’t even have our air conditioning on and it was only 77 degrees outside. I do like the lower freezer but for a high end unit, I find that a little disconcerting. I think I needed a service call. There is something wrong and this is brand new. It’s even noisier than my Thermador. My Viking unit is the built-in type but I haven’t gotten the cabinet built around it yet, so I was hoping the unit would be quieter once the cabinet is built. We bought a Viking Refrigerator, a Viking built-in oven, a Viking microwave and the dishwasher. And I already had to call about the dishwasher because the bottom rack broke. It’s noisy and the top doesn’t glide in and out very well. A Viking representative came out and he said that is pretty much the way the Viking dishwashers work. Every one of them, you have to push really hard to get that top rack in. But my Thermador is not like that, so I would not recommend Viking. I hate to say that because I was really excited about it. When I run my Thermador dishwasher, I never know it’s on. But when I run my Viking dishwasher, I can hear it running. We paid a lot of money for it and I’m not happy with it at all.

Viking Range is difficult to get in touch with customer service and parts take WEEKS to get. And when they do arrive they dont always work. I have had my Viking range since 2006. In the beginning we had to have the ignitor switches replaced. I believe it was under warranty at the time. The smoke eliminator fell out of the larger oven but it is very difficult for the homeowner to replace as the heating element covers the area where the casing of the smoke eliminator and I do not feel comfortable removing the heating element. Another issue that we have had is the self-cleaning on the small oven stopped working. I have since figured the issue out that the door wasnt closing enough for the self-clean to work. I now need to push the door tightly closed until the self-cleaning function kicks in.Now comes my biggest issue. On the morning of December 25, 2016, I cooked a breakfast casserole in the larger oven. Later in the morning I went to put the turkey in the larger oven to find that there was no heat. The fan continued to run but neither the broiler or bake element would work. I called one of the two certified Viking specialists in my area. They couldnt come out until December 29. Once they arrived they called Viking who told them that I needed a new circuit board. I had issues with getting in touch with the Viking recommended Mr. Appliance after I put down a 50% deposit and was forced to call another Viking recommended certified appliance repair company. The second company called Viking Range and ordered the parts that were needed for the repair.It took 3 weeks to get the parts because they were in production. The parts finally came in and the repair guy came out to the house, put the part in... it didnt work. The circuit board was faulty. He then tried to move the small oven circuit board to the larger oven and it shorted because once he tried to put it back into the small oven it didnt work.So now I sit here on February 20, 2017, almost TWO MONTHS LATER, with no oven at all (it was difficult only having access to an oven that only holds a 9x13 pan) and no stove top (one of the repair guys told us that we had to disconnect the gas in order to repair so we had to hire a plumber to come out to disconnect the gas for the low low price of $130. That was done on 1/3/17). I have since had to purchase a countertop burner because I am assuming these parts will take weeks to get. Every Appliance Repair company complains about how hard it is to get in touch with Viking Range. I am fed up with Viking Range and will never recommend their products to anyone, especially for the price.UPDATED ON 04/07/2017: I continue to stand by my stance on NOT purchasing Viking products. It took close to $1700!!! (Over $1200 was for parts alone - several that werent needed had Viking been able to figure out what was wrong with the oven) and close to THREE AND A HALF MONTHS TO FIX my range. First due to the fact that circuit boards are manufactured by different companies and thus are not made the same so they need to be rewired to adapt to your oven. Second, parts take a long time to get. 2-3 weeks was the average time it took to get my parts. Third, Viking has a problem figuring out what is wrong with their OWN product.

The range is large and stainless steel. And it feels like it has high build quality. I coordinated a fix on a gas leak through email. Viking had to send the repair guys out a few times to figure out the leak. They were attentive and followed up.

My wife decided to purchase a Viking refrigerator because she likes high-end stuff. The units refrigeration is fine, but I’m a little disappointed that we had to request a replacement for some of the drawers because they were cracked. The drawers seemed to get damaged very easily because of a quality issue. When they sent us the first replacement, there was a problem. So, we had to request another one. Nevertheless, there was no difficulty getting ahold of the Viking contact. We are also disappointed that we cannot retrieve ice or water from the door or water, and that the door is squeaking. Overall, Im not sure if the amount of money we spent is even the value. I could’ve done fine with a Kenmore.

Im satisfied with the quality of my Viking Refrigerator. I had three Viking appliances and when the dishwasher was having an issue, they replaced it. I was satisfied with their customer service.

Viking Refrigerators quality is good. However, the freezer was broken a couple of months ago. So the whole thing just freezes. We called for service and the technician showed up the next day and fixed it. For two years that Ive had it, my experience with them has been good.

We love our Viking Refrigerator so far. The size is great because it is a really tall one. And of course, side by side is good. The only thing is that the side door where the butter is held, on occasion, if I put butter in there whatever keeps that door closed isnt strong enough and it pops open and the butter falls out every once in a while. But overall the refrigerator is restaurant quality, and Viking is professional. And when I originally mailed in the warranty and I had to call because I have the wrong address, whoever helped me there was wonderful.

I chose Viking for their reputation, the quality and the design but I didn’t have a time to go in to make the purchase so I did everything over the phone and it was great. Ive had the Viking range for about a year and a half now and its great. It was a little pricey but if its something you really want and you believe that youre gonna use all the time, its definitely a good investment. One of the springs on mine was a little faulty but I dont think it affected the quality. I just wish that the warranty was more user-friendly, in that they would contact you to update their warranty. I didn’t know that I wasn’t registered under warranty so after I had to get it serviced. That aside, I like the convection action. It circulates the heat and allows me to check on it.

Were having our unit repaired because the icemaker is not working, and it’s not self-leveling very well. The tech came out three days ago and determined the thing in the bottom needed to be completely repaired. He gave us a quote on what it is going to cost to fix that. Also, some of the lights aren’t working and we have to replace them. We love the industrialized look, but looking at this is a $10,000 refrigerator, one would think that these issues wouldnt be happening, but they are. We also have a Viking dishwasher that has not been hooked up yet, and were crossing our fingers that that will not cause us any more trauma.

Weve had a Viking Refrigerator for as long as I can remember. We always like how the line of products look. Unfortunately, our own Viking Refrigerator has been terrible and we had a lot of issues with Viking because of it. We bought a new house and then the refrigerator stopped working. We had contacted Viking about 15 times to talk to them about replacing it but they kept sending somebody out to keep repairing it but it didnt work. They refused to replace it until the serviceman said theres nothing more he could do. So we went about eight weeks without having a refrigerator and thats not ideal when there are kids. We had to have the refrigerator replaced and its going to be our last Viking just because the customer service was absolutely horrific. They were very difficult to deal with and theyre worse than the refrigerator.

We have a relatively new Viking wall oven that smokes terribly. We have used self-cleaning and then wiped out the residue, and it smokes terribly on the next use. Were not talking cooking odor; we get smoke so thick and fast that our fire alarm (not just smoke alarms) goes off and we are called by the monitoring company. Weve had Miele wall ovens in other houses with none of this trouble at all. The Viking is poorly designed in some manner. Maybe it greatly overheats, but there is no way to tell because there is no temperature gauge and no reliable indication (other than a flaky and useless light) that the oven is maintaining the set temperature. Unless Viking can fix or replace this terrible appliance, we are going to get rid of it and never buy Viking again.

We bought our Viking range through Best Buy and the customer service was good over there until we started getting the appliances. They said it was like a white glove delivery. They took everything apart and installed it and it wasnt smooth. The fridge door was damaged and they swapped it but it wasnt good. They brought another one and it was exactly the same problem. We had to change it two times. They left that plastic that covered the stainless steel of the fridge. They didnt remove it well so its hard to get it now.Then, the first person that came to install the range said he didnt know how to install a gas range and an electrical oven so he just walked away. The other people that came to install it had the pieces they needed to bring, but they didnt have any other time to come and my husband and I had bought tickets for a concert so my husband had to miss that. I had to go by myself and we lost the money on that. And the guy was saying racist things. Also, the dishwasher came and it was completely destroyed. The door was all bent. We moved into the kitchen without the dishwasher. Then they brought a dishwasher and they installed it bad. They sent us the new people to install it and those people treated me really bad. It was a battle.If Viking has their product represented by Best Buy, it wasnt good and unfortunately, that’s reflected on Vikings product. But when we had a little problem with our range and we had to call Viking for the warranty, which was surprising, they resolved it. They sent a company that will come cover my area and they came after I called. It was relatively fast.

Viking has high-end products and has been around for so long. I have friends and colleagues who had used their products. When we renovated the entire house, we bought the whole set of Viking composed of the refrigeration, dishwasher and a range. I got a warranty for three years. However, there were some issues with my oven. Somehow, something stopped working. I called them and in two years, we were not offered the warranty for the service. We had to find our own way and I thought of every procedure possible to get the oven started again. But even today, it still hasn’t been repaired because I don’t have a warranty. And although the other Viking products are working fine, Im dissatisfied with Viking as I did not get what I needed at this point.

We like our Viking range. It cooks well, heats up nice, convection works well, and it cleans well, too. Another reason we liked it was because they had a discount if you buy a certain amount. We got a rebate back. That kinda helped over the Wolf.

I used to live in another house that was already built by someone else and they had Viking appliances. I am used to Viking and I didn’t have any problems back then and I was happy with the appliances. But now, I’m having trouble with the new appliances and mainly with the refrigerator. I had it replaced in March because of a water leakage and the new one is doing exactly the same. It is noisy, too. I tried to get the new one back in November from last year. And then, they sent me the fridge but not the freezer because the freezer was working right. They said they will match them because they’re independent units, but when the guy opened the box, it didn’t match. The handle and a couple of things that you can see were different. If you’re having your freezer beside your fridge, you want the handles to be the same height.I had to talk to Viking for them to take back the fridge. They had to arrange if I had a new freezer because they didn’t have the previous model in stock since they stopped doing it. They sent me both a freezer and a fridge, and within four months, I’m having the same issue again. The technician who came to fix it was the one who came five times for the previous unit and he said there was nothing else he can do. He said he did everything that was possible to switch, to change, to check if it’s working, and it is still the same. When he was here a couple of months ago, he said that Viking was having a lot of problems with the fridge and all their refrigerators were having the same issues. They don’t even know what is going on. The technician used to be a Viking technician and because Viking is having a lot of problems and customers are complaining about their fridge, he moved to another company. And the most recent time I called Viking, the same technician came to my house, but he was working for a third party who is giving service to Viking. I’m so disappointed and I’m tired of having a technician every four months and take everything out of the refrigerator for him to work on it for more than two hours.

I bought all Viking appliances. They are all 1 1/2 years old. The refrigerator doors are rusting! The range continues to go in self clean mode when Im trying to cook so I cannot use it and the dishwasher has such a foul odor! I live alone and barely have used the appliances and Im so disappointed in my decision to go with Viking. I should have stuck with GE monogram. They were much better.

The range doesnt have as many features as I would like on the one that I got, but the quality is good.

I got a whole kitchen package two years ago. Ive had some things break on them but every time Ive called, Ive had great customer service under the warranty in getting items replaced. So, its never been the issue. My husband and I put houses for a living and we decided to put Viking in one of our high end properties that we do. When we went to the International Builders Show, we stumbled upon the owner who was speaking at the first day to a group of people and were intrigued by his speech. So, we decided to solicit the package about trying to improve the quality of the product. Viking is comparable to Wolf but Wolf is still slightly ahead as far as quality. I have a 60-inch range, refrigerator, dishwasher and hood and theyre all Viking. I like the griddle in the range but I hate the indoor barbecue. I wish I had the double griddle. If I could switch it out, I would. So, that was my huge mistake but its fine. I just dont use it because its too much of a mess.

My husband wanted a Viking Refrigerator so we bought and paid for it. Best Buy brought and installed it. But they left me with a noise as if I was standing on a runway and an airplane is operating on it. We could not turn on the TV and hear it. We had to shut off all the doors, and even then, we heard it. It was horrible. I called the dealer three times to come. They came, claimed that they fixed it, but they fixed it for two seconds and left. On the third time, I lost them completely and they wouldn’t come back to fix it so I called Best Buy and spoke to everybody there.They transferred me to the Viking office. Some lady said they can send me a repairman, but not till next week. I told her that they have to send somebody right away, but they did not. The day went by and I couldn’t get anybody because it was already evening. I called them the next morning and they finally had somebody from Viking called me. He found a third party and they came. But they left me with a wire hanging into the fan. It was when they transferred it, and that made the noise. At this point, I had a lemon because the fan was damaged. At Best Buy, even the person who sold it told me that his hands were tied and can’t do anything. The manager who came back from vacation was supposed to call me to tell me that they were exchanging the refrigerator, never called me. I had to do everything myself and went back to the store. They said I can choose something else. I chose the JennAir and I wanted to upgrade already. They said that they would come towards me, but I have to pay close to $500 more. I thought about it and calculated it. I also spoke to my son-in-law who just investigated which refrigerator was the best. He said that as long as I have to pay the difference, I might as well pay a little more and get the Sub-Zero. At the headquarters, Lionel was the only guy who was very nice. I talked to him and he called me back the next morning. He asked me what was my decision and I told him to pick the Viking ref up and take it out of here. They left me with a hole for two days and some of my food got spoiled. I got my Sub-Zero on the third day, and we are so happy we made the change. The experience with Viking was a nightmare. We were very unhappy and so aggravated. I also think that Best Buy was at fault here, and their installers. I will never buy one more item from them. But I have a Viking stove and Ive had it for more than 28 years. Ive been very happy with it.

Save yourself the trouble and read all the previous one star reviews. I wish I had done that. Two years ago when building my dream kitchen, I splurged and purchased a Viking stove. The stove would not heat up consistently as many others have noted and I finally called Viking for advice. Apparently, the warranty period had changed from 3 years to 1 year so I was on my own. They gave me an authorized dealer and I had to pay $450 for a service call and new igniter part. I was not happy but at least my stove would be working properly. Its now just three months later and again the same thing is happening. The oven turns on but in the middle of cooking, the igniter keeps clicking and the temperature does not remain consistent. Its hit or miss whether youll be able to cook your food. I had a GE stove in my previous home that cost a fraction of my Viking stove and it worked perfectly for 10 years and was still going strong when I moved. Dont waste your money on this overpriced defective product.

We purchased a new Viking all refrigeration unit and it has been nothing but trouble. Ice forms on the back wall and around the fan unit. The fan started to make a terrible noise because it was hitting the ice. Hadco (the Viking rep in Florida) has sent repairmen a number of times, but the issue is still not solved. It appears to me to be an engineering problem as there is no positive seal when the door closes. This would allow humidity to build up inside the unit. We have used Sub Zero before, but the Viking unit appeared to be better designed - it is not. I am in the process of trying to arrange for a replacement refrigerator.

I knew a couple of people who have Viking Ranges and they spoke highly of them. Viking also has a reputation that they stand behind their product and their ranges are very good at heating. However, I had a big issue when I first purchased the stove. I bought it from a store and they shipped it to the wrong place. They said that Viking had some issue then they said someone else had some issue. I was supposed to get it in November but I ended up getting it in January. I finally just called Best Buy and said I’m cancelling the order, then I placed a second order through AJ Madison which delivered it on time.I got the one with six open burners that deliver equivalent heat. So far, the stove has been great but I had two issues before with the stove. First, the oven conked out on me. I called Viking then the warranty people came over, looked at the oven, and fixed the spark igniter that was not working. The second issue was the ventilation hood and for whatever reason, the switch on it stopped working. So, the techs had to come in with a switch part. That took a little longer, though, since they said that they’re usually slow to get parts from Viking. I called them on a Monday and they were supposed to come on a Friday, but they said that they were two weeks out, so I waited a little bit. Both issues have been taken care of and Ive been very pleased with Viking.

Our Viking sealed 6 burner cook top is about 8 or 9 years old. Five of the 6 burners are fine. One burner (front right of course) ignites, but keeps clicking the starter for all 6; after it ignites. Called Viking and then their genuine parts distributor for suggestions and parts. Bought a new sensor (with only comes with ring) for about $90.00 with shipping. Although they wanted me to buy a $50.00 tool to remove/install, I rigged my own special wrench to unscrew and screw in the ring/sensor. In short, the burner does the exact same thing it did before. A lot of time, effort and $90.00 wasted.As an FYI: when we did this kitchen, we also got a Viking built in side by side refrigerator. After 3 defective units in less than 6 months, they gave me my $$ back. All units were bad in multiple ways. Gotta give them credit as they really tried to satisfy my wife and me, but they just could not. I hope I have better luck with this professional style range top. To be continued....

Oct 1, 20 -- The dishwasher stopped working and requested repair through customer service center. Oct 23, 20 - The repairman visited and he failed repairing machine and ordered major parts. Nov 20, 20 -- The major parts arrived and the repairman changed almost every parts and the machine failed to work and he said the whole machine should be replaced. Nov 23, 20 -- I called Viking customer service center and they gave me a new reference number. As of today (12/08/20) -- Any information received from Viking and still waiting their response. Nobody care of customer who needs their concern & action. Do not buy Viking dishwasher if possible.

Our builder put Viking range, dishwasher, and refrigerator in our home. The range is great but I already had to replace the motherboard on the refrigerator within six months. The seal around the freezer chipped because the availability of getting a motherboard took an extra number of weeks. The appliance company sent somebody out and said we needed a motherboard. They tried to communicate with Viking but they werent successful. So we ended up calling Viking and then we rescheduled the guy to come out to put it in. I wondered about that a little bit and I wasnt happy with that at all. I wish they were a little more customer service oriented. If Im gonna recommend Viking, then it will be something based on my experience with them and not how I like their range. My little experience with the refirgerator has clouded my perception and I would not choose Viking if I had to replace an appliance.

Its a New Year but I have an old and all to common complaint about a Viking Professional 36 Dual Fuel Range with an electric oven Model VDSC3676BSS. The ignitors for the gas range did not work when the stove was installed in 2007. They were replaced under warranty. Four years later, the spark module has failed again. I can see from all the post that this is far from unusual. I cannot recommend Viking appliances to anyone. Quite the opposite. Save yourself money and trouble and buy another brand.

I purchased my Viking side by side built in refrigerator in 2011... I have had ongoing problems... The dealer sent out a technician with a list of problems we were having... Water freezing within the door to dispenser, rattle within the grille, door hinge catches and pings when opened and closed. After a couple of times with dealer technician, they sent me to a local authorized Viking repair business. Numerous technicians were sent out to work on previous problems and then we started adding additional problems... The back wall piece that ice tray connected to came loose, and again no ice or water dispensing. Auger motor broke. As to date, 2014 I am still contacting technicians to repair my frig. I just contacted Viking direct and wanted to know what can be done! She apologized and apologized and yet said that Viking will not take any steps to review and/or replace my messed up refrigerator... I was so displeased. The Viking appliances are high-end and I paid quite a nice ticket price for a kitchen full of Vikings... And being American made, which is why we chose Viking. We thought they would be a service quality company. Not the case in my experience. I would not recommend Viking appliances.

It looks like a solid and quality refrigerator. But weve had some issues in terms of not cooling consistently. Some areas are too cold and other areas are not that cold. Finding service has not been easy. Theres a list of certified vendors, but its not as easy. Its not like you call some of the other more regular appliances, like you call up Home Depot and then somebody comes and fixes it. It would be helpful if Vikings can make it a little bit clearer and more easy to find and get a service to do it.

We were remodeling our home and wanted to get some built-in appliances. We compared Viking to Thermador and some of the other top brands and decided to go with Viking because of their great promotion. The refrigerator looks deceivingly small. So, when you open it, you feel like, Im not going to fit as much stuff in there. But you do fit a lot in there. So, Im pretty pleased with it. The freezer portion makes a couple of noises. It sort of snaps and crackles and makes some little noises there that probably could be improved. But otherwise no, its great. We actually are on our second refrigerator. The first one that arrived was defective. We got a hold of Viking through the company that sold it to us. Viking was great. They sent out a new refrigerator. They came picked up the old one, and there was no problem. It took a little while, but there were some other complications probably that were at play at that time. Other than the delay, it was a smooth process.

I went into Best Buy and I liked Viking Ranges setup more, and then I heard that the house was gonna go up if I had Viking. The customer service online, the man that came and helped replace the glass, everything was great. He was very nice about it. The range makes my kitchen a lot prettier. Its definitely more of an upgrade and works better than anything Ive ever had.

We were replacing a refrigerator that was a certain size and Viking was the only thing we could find that would fit without having to redo my cabinet. There was a line or a seam that was in the door panel when it first arrived but it has already been replaced. The ice maker is terrible. Its a very rickety metal bar, whether you put it into on or off mode. I was so afraid to move it because it looks like its gonna break because it doesnt look like something that would be your on/off. It doesnt keep making ice until its full and it barely makes any ice. Everything in my freezer has an icy snowy look on it and anything you put on the top shelf on the left side of the refrigerator freezes. So, we just put a set of water bottles up along the left-hand side of the refrigerator and the top shelf. Weve had it for five weeks or so now because I kept thinking that there was something set wrong. The repair guy thought it could be the steel gasket that goes around the door that suctions on when you shut your refrigerator door. He put a new one on to make me feel better because the only way that I could have frostbite on my stuff is if some air was getting in there. So, theres a whole brand-new gasket installed on that that has nothing to do with it.I reached out to Viking through Friedman’s which was where we bought the refrigerator. Im trying to make the lady who I bought this from figure this out. She got whoever to come and address whatever issues that Ive had so far but the thing with the freezer hasnt gotten any better. They just said it was fine but it’s not. Everythings not being frozen at the right temperature. This refrigerator was the price of a car and its terrible. Its over $14,000 so, I am as unhappy as can be. I cant even believe a refrigerator costs that much in the first place. Then, to think that weve barely had it and its already like this, whats it gonna be like in a year from now. Refrigerators should last 15 years. I had the one that we had before for 14 years. I had it from the time we built our house. In the purchase of getting this Viking refrigerator, I was excited because they said that it was gonna come with a free dishwasher. The dishwasher is even worse than the refrigerator. Its so bad. I dont put things in there with gobs of food on them, but you have to wash them perfectly before you even put them in the dishwasher, because it doesnt get anything clean. Both of them are terrible and Im so regretful. Between the dishwasher and the refrigerator, this Executive Appliance, who Viking uses to service issues when you first buy something have already been here four times. So, I dont know what else to do.

Our Viking refrigerator was installed in the home that we purchased. We liked the look of it more than anything. I mostly did the purchase online then I made a telephone call and arranged everything ahead of time. That worked fine and then I went to the store to pay for it. I havent been using the refrigerator every day and Ive only been back there once or twice but it looks really nice and seems to work fine. I also like the idea that its a free standing one but it can be put in a space where it looks like its built in. Its sort of a poor mans built-in refrigerator. Viking isnt exactly that cheap but I like the way it works. The capacity is a little bit less than the single door refrigerator at our own house but its fine for us. The quality is pretty good too.

I was looking for refrigeration, and I was doing renovations. I went online. I had wanted to upgrade from what I currently had, which was the JennAir Professional Series. I wanted something on the Wolf or Viking line. I did not go with Wolf because I could not afford the Sub-Zero Refrigerator. So, I decided to go with Viking. I looked at the reviews. I had ordered it from an appliance shop. Then I went to Ferguson Showroom to see what it looked like because the appliance shop didnt have a display. I knew it was looking like what I wanted it to look like.When I went to Ferguson, they didnt have any Viking on their floor. The salesperson said, “You know what, Latrina, I wish you would have came to us first because our customers had so many problems with Viking. We had to take it off our floor as display items.” I said, “Well, frankly, I wont have these problems.” So, I got the product. But I couldnt have the contractors in because of COVID, so I had the products here for a while. So, they installed them, and now its about the eighth month. My microwave already went out. The refrigerator handles are not so nice. The guy who came and fixed the microwave also had to tighten up the handles. At the top of the refrigerator shelf, you can set it to different levels. At the very top, it’s freezing my food. I cant set it to go any lower than the level that it’s at. Viking needs to revamp.

The Viking refrigerator is good. It told me when there was a power failure and that was cool. It said, Power, when I opened it up. Something was also flashing on the screen. The capacity is good, too.

We went to Best Buy and Viking Refrigerators was there. We have Sub-Zero and Vikings comparable. We bought Viking for our Florida property. There were little issues buying that from Virginia and getting it delivered in Florida, but it all worked out. The refrigerator is fine. It broke once but they were good to fix it. Its such a nice fridge and it keeps things longer. We like it. All the high-end appliance had been great. They’re all expensive but theyre all really good. We knew what we were getting.

I’ve been saving for a Viking Range for about three years. I got a gas range and I love how hot the burners are. There’s a burner in the front on the right and it’s a high heat for woks. I cook a lot so that’s what I enjoy about it. I love the quality and the range goes great with all my stainless steel appliances. I also wanted to get the microwave. It matched it, but HHGregg went out of business and I haven’t been to another appliance store yet to purchase it.

I replaced the range I had and bought two Viking Ranges. It was attractive and it was exactly what I was looking for. Their reps were very nice and accommodating and Im completely satisfied with the quality of their product. However, Ive had a lot of things going on so I havent used them that much. I may have used the oven once and the burners, half a dozen times on one of them and I havent even used the other one at all, which is in my lower level kitchen. Also, there was no timer built into the stove or the range at all so I didn’t have anywhere to give timed cooking. I didn’t think about it when I got it and I guess its part of the professional type atmosphere or professional type product they were trying to portray. But the features I like the best right now is the knobs, the way the knobs feel. That was one of the reasons I didn’t like my previous range. Moreover, the wrap on the stove for shipping was so difficult to remove. The delivery team wanted to get it in and get out of there and deliver. I couldn’t let them bring it in and set it where it belongs until I had all that plastic off. I had to pay the two drivers to help me get the stuff off. I could have never done it myself. And even when it was over with I still felt like I could see remnants of it in the corners and where the metal meets the metal. And then inside the range, they used white tape on the bar of the racks on either side so that they won’t move under shipment. I was sweating on the floor trying to get that tape off of there. Maybe they can use a zip tie or something that you could just cut with the scissors. I sell expensive merchandise and one of the things that is required of us is that we contact the customers within a couple of days to see how they are enjoying their new product. It has been a month since I got the stuff so I was wondering if they were ever gonna contact me. I did go right online and registered them right away on their website because I felt that was important that they have that registration. So, I was surprised that I never got anything, even a thank you letter in the mail, not that I needed it. But to me, that was something I thought a company like that would do for when youre buying a high line product like that. Many companies send thank you notes when you do business with them for the smallest things much less a major purchase like this. I wasn’t expecting they send me a dozen roses, but I was expecting something. Nonetheless, its a good product and Im very happy with it. That wouldn’t make me not buy another one.

One of the selling points of the home we just bought was that it had Viking appliances, and weve had nothing but trouble from them. Ive been calling since the beginning of December. I was told that the earliest appointment anyone could come to see our freezer was January 18th, but no one has called to confirm that with me. Someone is supposed to be coming. We keep kosher as part of our dietary restrictions and our meat is rather expensive. Weve had to throw out hundreds of dollars of meat because every night, my freezer stops being cold and goes up to 7,8,9, 10 degrees above freezing so it all thaws. Every morning, I have to put on max freeze. I would much prefer to have my GE stuff at my old house any day of the week. Also, their customer service has been terrible and its a bad product overall.

I had a Viking cooktop before and last August, I had a Viking Range installed. Since I didn’t want all the electronics that most ranges have and wanted to keep it simple and fewer things to break, I went with Viking and it seemed to meet that need. I had a very good experience with the company where I got the range from and they were very helpful. I feel good about the quality of the range. I wish the oven was a little deeper but having the convection part, I love the depths of the oven. The range is working well and is easy to use, and a lot of my friends have Vikings too.

I liked Vikings brand equity and overall integrity. The registration was easy and the quality of the range is great. The grill is great too and so is the uniformity of cooking. We love the product and were very happy with it. The entire kitchen is Viking - the microwave, dishwasher, range and refrigerator. Their functionality and style are also great. We had a small issue initially. We had a gas leak. They scheduled service which was a little further out than I wanted. Without me initiating it, they contacted another company and got them there even sooner. They were quick to send out a service tech and they rectified it. Overall, it’s a positive experience. Viking was very responsive and proactive.

I remodeled my kitchen in 2018 and purchased all Viking appliances. Less than 2 years later I already have problems with the dishwasher (the detergent door doesnt open during the wash cycle), the freezer stopped making ice and the door to my steam oven spontaneously shattered when I opened it. I know this sounds crazy but it is absolutely true. I was opening the door, heard a pop and all of a sudden the glass started shattering.When I contacted Viking I was told my appliances were out of warranty. They only warranty them a year but who expects these expensive, high end appliances to start having problems so soon? My old (non-high end) appliances lasted 20 years! I never once had a problem. Whats most upsetting is Vikings attitude. I thought I was purchasing high quality appliances from a reputable company but thats not the way I feel anymore. Their customer service is terrible. They are slow to respond to emails and phone calls and truly dont seem interested in helping their customers or standing by their product.I had one service company they recommended come and leave with out fixing anything. The service tech said I should just put the detergent pod in the utensil holder and he glanced at the ice maker, said there was an ice cube stuck and declared it fixed. So here I am, a month later with nothing resolved. My biggest regret is not researching. Before you buy: research, get recommendations from friends, visit different appliance stores and talk to the sales people. And read reviews on web sites other than the brands site. I noticed Viking has no negative reviews on their site.

Our designer and the manager of the store we went to highly recommended the Viking range. We love its look and the small oven is awesome. My husband is the main cook and he loves how it simmers where you can get it really low and then also for making meatballs. As of this moment, our Viking isnt working properly. Parts are needed and the appliance repair company said that they have been waiting on it for over a month now. But other than that what works is great. The only suggestion I could make is for them to have a childproof type of lock. They got plastic covered knobs but those dont look good. The ones where you can push in and turn would be awesome, but I could not find any.

I wanted to pair up all my products with the same thing. I was choosing from Viking, Wolf, and Sub-Zero, and it was a comparison between them. We chose Viking over the Sub-Zero line cause Sub-Zero has a dishwashing machine that has an interior that I wasnt completely satisfied with. In addition, Viking should also make a wine fridge so that my entire houses appliances would be a Viking. I have their range, the hood, and the dishwasher cause thats pretty much the only appliances that they offer. The range is good, but its burner tends to leave a lot of watermarks which is like a darkening stain. And for whatever price Im paying for them, it shouldnt be something like that. The appearance on the burner of a Viking should have been a little cleaner. The main effect that just blows me off. No matter how much I do, it looks like its dirty but its not. From my experience, I have heard of lots of people telling its gonna do that, and I already knew about it before I bought the product. I even asked the person where I picked it if there was any way to prevent it. I was told Ive got to replace it. I called Viking up and replaced the little lid. But the main thing is that it heats up all my food and I love that its flame. Its so powerful that everything just heats up twice as fast compared to a regular Sears product that I would have bought. I have a close relative that owns the Wolf line of the same exact products that I have from Viking, and I have used their products before I bought the Viking products. The Viking does everything like a commercial grade appliance would do but its not commercial grade so it does the effect for our household, in general. And it does work 20% faster with me cooking on a Viking than on a Wolf. But at the same time, the Wolf that I used was three years older than the newer series that most probably came out with the changes that they have. As for the dishwasher, its great and it matches all my appliances but I wish it was more fancy enough. If I have to pick a dishwasher all over again, I would have gone with Sub-Zero. Even though I didnt like the interior much, it is a little bit nicer in the features that Ive seen on the newer ones. Other than that, everything else seems fine and well-warrantied.

Weve only had the Viking Range for a couple of weeks. In another home in North Carolina, we’ve got a Wolf stove in there. The same company makes Wolf and Vikings but we wanted the Viking Range as it was the best fit for our kitchen in our new house. The dealer was great. On the day that we were supposed to get the range, they pulled the old one out and my husband realized that he had told them the wrong kind of gas fittings that we needed. The dealer, Cummins, told my husband that the one they had fittings on the floor, the one he had looked at, had actually the right ones. So they went ahead and connected that one instead. In the end, they were able to make sure were getting the right thing. So far, Ive been loving the Viking Range. Everything about it is great. I like the way the burners come off. It’s quiet and seamless. Its oven takes the “tsk, tsk, tsk’’ then winks a couple of seconds for it to come on. Everything’s instantaneous. The dials, the knobs and everything’s easy to figure out. Overall, the range is really well done.

This is, bar none, the worst dishwasher I have ever owned. The basket is constantly breaking, allowing all of the silverware to fall into the dishwasher. And then, in turn, the dishwasher does not work. This happens every 2 months! I would never buy any other product from this company.

Have full Viking kitchen - dual-fuel range, fridge/freezer, dishwasher. Difficulty in obtaining parts in Ireland, and would never, ever recommend Viking - anything - to anyone. All have had problems, but none more so, from day one, the range. Markers on dials rubbed off after months. Oven door has never fit flush and hinges squeaked/squealed whenever opened or closed. Often, could not open door parallel to floor. Finally replaced both door hinges - at astronomical customs charges for delivery from USA - only to find that self-clean function now not working. Self-clean circuit board described, variously, as no longer available to obsolete, do not have to maybe were getting new manufacturer but dont know how or when to sorry, no substitute recommended.Have begun shopping new/used parts, incl eBay, world-wide, spending hours of time without success. Have fabulously expensive oven that is filthy. In addition, weve had to replace 3 ignitors, our repairman discovered that instructions for wiring were actually reversed from positions described in manual (EU compromises?) and any part that costs US$100 direct from USA seemingly soars to more than 4 times that price once it reaches Ireland and our local recommended Viking supplier. Never, ever again. I so wish Id found this site earlier.

D3 Range. Reliable, beautiful, and I love the long center burner. I put my huge Le Creuset dutch oven on the center and the even and quick heating for the entire pot makes for a delicious stew or soup much quicker than on a regular burner.

Wolf and Viking were our go-to brands and Viking Ranges price point was better than Wolf. The Viking dealer we bought it from was more of a challenge. We had a damaged Viking hood that we had to get replaced and I know the product was non-Viking. We got a fourth trim kit before it was not dented out of the box. If I didnt go in there and follow up all the time, I wouldnt have it. They could have answered emails or returned phone calls. And I was very disappointed that we spent like $38,000 of them. But we eventually got it all resolved four months later.Its the best oven weve ever owned. When you cook meat in it, everything just comes out so much better. Its easier to cook them to temp. We cooked one of those Tomahawk steaks for the first time and it came out just like in a restaurant. It was amazing. My wife likes the gas grills because before weve had all kinds of high-end electric ovens over the years and they were okay but not like this oven.

We built a new home in 2011 and cook and bake regularly. Wanted what we thought were the BEST Appliances in the world but to our surprise the refrigerator and the dishwasher are the WORST!!! Our warranty ran out in August 2014. I called Viking to help us with the cost of the computer board in the refrigerator that doesnt work which means my refrigerator and freezer do not stay cold. The dishwasher takes hours to go through the shortest cycle, horrible! Shame on VIKING for not standing behind their product. I would not recommend anyone to purchase Viking Products.

Faulty control board on Series 325 dishwasher. Two year old unit was no longer under warranty of course. No help whatsoever from Viking. Replacement Viking control board costs 4 times a Whirlpool board. Nothing special about Viking model other than the name. I will never buy another Viking appliance.

We heard that Viking Ranges was one of the best but my wife and I dont feel that way anymore, and well never buy a Viking again. It was a terrible experience. We bought our range and had it over five years. Something happened to the temperature button so that we could only cook at 350 or above. They came in to fix that button and it was gonna be $1,000 to fix it.When they went to fix the button, they moved the stove and they said that on the bottom theres electronic wires that shorted out the oven when they moved it. The service people said it was a defect on the way they made them and now they make them with some type of insulator that protects the wires from shorting out. But thats not available to our range so we had to purchase another one, and we wound up getting a newer model that has that. But we had spent over $2,000 on the newer model that doesnt have a gauge that people can see the temperature on. We have to put something inside of it to see the temperature. There was also no clock on it. And It was more expensive than ours. Its ridiculous.I could buy something for a quarter of the price that I would be more happy with because weve used Wolf before as a higher-end unit in a lot of our rentals. Weve used much less expensive stuff which weve had for 20 years and we didnt have these kinds of problems. Viking is just a name brand and they probably shop out all their service and have no parts after five years on a unit people purchased. Its unbelievable. I dont know how they got their name but Im sure not from what weve experienced. Its just an oven and it doesnt do anything special. It cooks like everything else is supposed to. Name brands impress people. We could have bought a new oven from somebody else with the money we spent to fix our situation.

We purchased all Viking appliances back in 2012. We had to throw out the dishwasher in 2015 when our service agreement was over because it was not worth the money to pay to keep fixing it. I reached out to Viking many, many times with no luck. Appliance repair companies dont want to touch Viking products because it is usually a no fix situation. Our icemaker has been broke for 2 years on our fridge and we cannot get anyone to repair it.

My choices are limited when I go to 36-inches as far as the manufacturers. Viking was one of them. And at the time, they gave an incentive. When I bought the range, I got a free Viking dishwasher. The quality is good. When the range was delivered, there were some scratches on it. The store that I purchased it from had somebody come out and take care of it. I used the broiler six months after I bought the range and it didnt work. So, the appliance store sent out whoever they use for repairs and service and they were able to fix the problem.The one question I have is why when you go to a 36-inch range, Viking doesnt offer a self-cleaning oven. Also, the 36-inch range is more of a commercial range. Because we pay a good amount for these ranges, Viking should give a tutorial after they install it. How to use it, what to look for, how to clean it. That would be helpful.

Viking is one of the two companies that had the refrigerator in the size and color that I needed. Their dealer told me about the Viking buy one, get one free deal when I first went in to look at the refrigerator there, but I didn’t buy the refrigerator right then because I was shopping around. But I called back and ordered the refrigerator and they didn’t ask me which other appliance I would like and I assumed that it was like a rebate type of thing where I could choose later so I didn’t ask. Then I found out after I had gotten the refrigerator delivered that they and I had both dropped the ball on that. Other than that, my ref comes in a black enamel color which is very unusual for appliances these days so I didn’t need to replace all my appliances when I replaced my refrigerator and it was the number one thing that I wanted.

I could kick myself for not reading these reviews before buying Viking!!! Built a new home with all Viking appliances. Serious quality problems on everything except the range....so far. They are not a refrigerator company or a dishwasher company. I am as far to say they cheap quality! We absolutely wish we could go back to our GE or Maytag kitchens. In 2 new house with GE and Maytag and 15 years we did not even have 1 service call. Viking in 1 year of our 3rd new house 3 problems with ref. and just a bad dishwasher (never dries). Frustrated and feel terrible that I spent $10,000 over our budget to get Viking to end up with this level of quality and service.

I am not too happy that I have had quite a few issues with both the refrigerator and the freezer in the past three years. This includes replacing a brand new refrigerator. There have been too many temperature problems along with internal parts, drawers and shelves breaking.

My Viking stove was purchased in 2001. We have had issues with it ever since. My stove has a double oven, both of which have required several repairs. The self cleaning on each oven has broken twice, and the heating elements constantly burn out. Both heating elements are now burned out, and I have been without a working oven for four weeks. Of course the heating elements have been on back order all this time, and nobody, including Viking, has a clue as to when these heating elements will be back in stock. Its probably fair to assume that if these items are currently on back order, then many Viking customers are having the same issue with their stove as I am. Each time I call for repair, its a minimum of $350. What a waste of money, this purchase has been for me. The Viking Corporation is an absolute mess, and I continue to tell anyone who is willing to listen, my sad, but very true story. Never again, will I purchase a Viking.

We have had a Viking french door refrigerator installed since November 2016. First the ice in the freezer spills out behind the drawers not allowing the freezer door to always close completely, or the ice spills out over our wood floor when we open the door. We have had frozen food ruined and continuously have to dig behind the drawers and remove ice. Then ice began forming in the regular refrigerator drawers. A repairman has been out twice and says he is awaiting parts. Why he did not identify the need for the parts the first time he was out, I dont know. The refrigerator is a lemon and should be replaced. It has not run correctly since we bought it. Photo of serial number attached.

My only two choices was Viking or Wolf and for the price, Viking gave me what I wanted. The dealer that I bought it from were on the ball. They got it for me earlier than I thought I was gonna get it. One of the cast-iron grates was cracked and they got it replaced through Viking within a week. I like everything about the range. It fulfills my expectations and does what its supposed to do. It looks great and Im very happy with it. The fact that we just took off all the top panels to wash them is a miracle in itself. It lights when I want it to. It keeps the temperature where I want it in the oven.

The problem that I have is that the ice maker arm doesnt stop the ice tray from overfilling - when you open the door ice falls in the back and the arm drops -making additional ice, this causes the cubes to drop in the back of the freezer. Theres not enough space to remove the fallen ice and it also causes issues closing the door. The refrigerator is very good otherwise. Looks like a built in.

I purchased a Viking 30 electric cooktop Model RVEC3305BSB. It was installed and after they left, I turn on the stove to cook. One of the lights remained ON indicating that the heating element is HOT when the stove is not even on (the light stayed on since then, and it still on). I called Viking and they send someone to fix the issue. The guy said they had to order the part and it was going to take a week. His words hopefully thats the issue, if its not then Viking will switch it for another one. I called to get the status and this time they said 10 days! I called Viking to complain and they said it was expedited to a week. It is not what I expected from a brand like Viking. I bought a new appliance, and yet it has to be fixed, why not replace it with one that has no issues and save us all the inconvenience of all these calls and following up? I am frustrated and disappointed with how this was handle.

I have purchased 2 Viking wall ovens within the past 12 years, one at a discounted rate because my first purchase with them only lasted five years with many, many repairs in between. First of all their hinges on the door break very easily, the door to the oven is very heavy and can withstand constant use. Once the hinges break, the oven door cannot seal properly and therefore the oven will not run. The broiler coils burn out very fast. The oven cooks well over temperature, so you can trust the exact temperatures. The lettering on the wall peels off very quickly. I did not use any chemicals on it and I always used a soft rag with water to try and clean it. The stove top I purchased as well and that is also in bad shape. DEFINITELY NOT WORTH THE MONEY!!!

In our old place, we had Wolf and we really liked it. When we moved, the new house had a Viking stove. We looked into changing the stove to a Wolf, but my husband did some research and realized that Viking is a really good, reputable brand. When we looked at the appliance store, we saw the fridge. Then we also got the dishwasher and the steam oven just because everything needed to match for my husband. We’ve had them for a couple of months and so far they’ve been good. We like the refrigerators different controls and the compartments. The only thing that would be of benefit to us is having the water in it. But otherwise, we’re extremely happy and satisfied with Viking.

I like Vikings refrigerator and its use of space. But Im not crazy about the bottom drawer. Many times when I would open it, the sliding drawers would get stuck. The baskets would move and then everything would get crushed. But other than that, everythings good and I would recommend it.

Viking was recommended to me. Everything seems to be good so far with our refrigerator. I like its unique system about the vacuum pressure in it. The design’s fine. I’ve owned Marvel, and I’ve owned Viking, and another one. Theyre all good but this Viking is a more modern one than what I’ve had in the past. The quality is so far, so good.

The reps influenced us in a way to buy the Viking versus any other. I wanted to go to Miele, but I would have to pay for transportation and for installment. Viking Ranges was quite a good deal at that time and I could get the dishwasher for free. We bought some extended warranty and I thought I could negotiate it and I think it was cut a bit too much. It was my fault though. Other than that, Viking range is an excellent product and we had a very good experience. I like the simplicity of Viking ranges. I had one with all those lights and buttons and electronic stuff and I wasn’t happy.

I didnt like that the Viking refrigerator that I had was difficult to defrost. I also had to call customer service because the refrigerators light was not working and somebody said that the motherboard was not working. So, there were three times that they came and changed, and then they replaced the fridge altogether. The technicians were fine, but it took me a long time. I got the refrigerator in February, and finally, the replacement came and happened in April. Still, overall, Im satisfied with Viking.

I like the size and the design of my Viking refrigerator. But I had problems with it right out of the box. The door wasn’t properly aligned so they had to come out and adjust that. The drawers are self-closing and the tracks on two of them were damaged. One of the dairy compartments was damaged as well. Im waiting for them to replace those but it has been more than a month now. They havent been staying in contact with me either. I usually have to reach out to them. Ive owned Viking in my last house and I thought they would be just as reliable. But apparently, theyre not. I dont know whats going on with Viking and I dont know if Ill ever buy it again.

I built a $163,000 kitchen and Viking is the least expensive product I have in this kitchen and absolutely the worst. The refrigerator Ive had since March still doesnt work. Everything went into the garage until it got its turn into the kitchen. A couple of weeks into it, every time I open it up, everything in the front seemed warm. I finally put an analog thermometer in there and it was reading 50 degrees. Overnight, it would cool down to about 45 and anything above 40 is spoilage.I called Best Buy and they gave me Vikings number because I didnt purchase their three-year warranty. It already had a warranty on it and I didnt think I needed it. I called Viking and they gave me the number to Lakeview who had an Illinois number. Two days later, I still cant get in touch with Lakeview so, I called Viking again and they got on the phone with them. Lakeview called me back and set up an appointment. They got here three or four days later and looked at it. Theyre in my house for an hour and determined that this piece has a faulty seal that was supposed to be replaced per Viking. They said it will be in a few weeks but a month went by and they didnt have the part.Finally, the piece comes in five weeks after this initial problem. I called Lakeview and told them their piece is here and for them to come put it in. They came in the next day and it was an Electrolux. It doesnt have anything to do with the refrigerator that I have and its the wrong part. This tech is on the line for an hour and a half with Viking and determined that my refrigerator doesnt need this kit after all. Its some thermostat, little plug-in thing and he said they have that in stock and it will be here in a week. A week goes by and I called Viking because I could never get in touch with Lakeview. They said that since they have so many problems, theyd like to offer me $150 and exchange my warranty for six months. I asked how they would do that and they said theyll get back to me but two days and there was nothing.I called Viking again and asked for the part and they said Lakeview decided to order a bunch of parts for a bunch of other customers in the same group as mine. Some of those parts are in and my part thats in stock is lumped up with a bunch of others that have broken Vikings. They finally decided to separate the shipment and in theory, the part was shipped to Lakeview but I still have not heard from anybody.Also, I asked about the $150 and the six-month warranty and they said I didnt send them a receipt. Nobody told me that and I was very clear that I spent $1,000 to purchase a refrigerator and shove it into the garage so I can have a refrigerator in Dallas, Texas, at 102 degrees. But Im going to get this part installed and I dont care about the $150 because they want me to prove that I bought a refrigerator. Instead of just offering something and giving it to me, they put these little strings attached to it. Also, Im going to turn them in to the Business Bureau. Im going to light up Best Buy, Google everybody on the planet and tell them what Viking has done. Everything is the worst.

Viking Refrigerators was terrible. You pay $10,000 for a refrigerator so you expect it to work longer but there were problems twice. My wife tried to go to Viking’s helpline on the web and got discouraged. We finally had to call and talk to somebody to find out. Viking sent out the claim to different companies but they had to order the parts. It keeps going around looking for the correct person to call to start with. Apparently, this other company dispatches work to the company in Dallas and they sent in the information but it never got there. The lady in Dallas was very helpful, she told us who we need to call and made things happen but the backend was terrible.

We’ve had a Viking Range in our prior house for 12-15 years now, and I like that we could get their range with the eight burners but not have the griddle. I love their burners. However, the grates in the top plates on top of the burners are hard to keep clean. But besides that, I like it.

I’ve had previous experience with Viking and I know its quality so I chose it over others. I like that the Viking refrigerator has more space but I had to return the original one that I purchased and get the same model. Its got an error code and it stopped cooling. It was still within the 14-day window that they gave me so I chose to replace it rather than repair. I had a great purchasing experience with the team at Pacific Sales. However, when the delivery was supposed to take place with the first refrigerator, there was a reschedule. And I was not notified promptly. So, I had to make arrangements and then cancel them. With the second delivery, with the replacement unit, the same thing happened. I know they subcontract the delivery and it wasn’t a very positive experience. I was just trying to work something out with the salesperson because this was a big hassle - from the delivery, to the unit breaking down, to all that. So, he tried to do the best, gave us a gift certificate for $50, but we were not very encouraged. One mistake is fine, but twice and then a bad refrigerator. But there are always bad apples. So, Im not judging the whole line because of one unit. It’s got a simple design and I still find it reliable.

My daughter-in-law has a Viking Range and I know that it performs well compared to other company. I love its very accurate cooking, the jets are very powerful and water boils quite quickly. Im just happy with the overall performance. Plus the Viking dealer was very thorough. Theyre just very straightforward and honest about things. They showed a lot of attention when I was there shopping and trying to find that information. Delivery was on time, everything was installed properly and the range itself performed very well.

I purchased all Viking products for my home. The exterior look is excellent but looks are deceiving! Almost every interior component of my refrigerator (VCSB483D) has had issues. Cracked butter covers, drawers that crack and fall off the track, track that wont support drawers, cracked freezer interior lining, ice maker issues, drain issues. The problem is Viking does not really seem to want to help you when its under warranty (loopholes like cracked components are cosmetic) why should that matter! Ive owned many non luxury brands that not only held up better, the manufacturers stood behind their products.

We wanted a built-in refrigerator and something that would be good quality. We were gonna go with Jenn-Air but we heard that the compressors on the Vikings were better. We were also looking at Sub-Zero but we heard that there was a lot of maintenance that needed to be done every year for their compressors. The people that we talked to said that Viking didn’t have that sort of maintenance requirement and we heard that Viking was really good. So, we went with them. We were also looking for something that was fairly wide and the one that we got from Viking was a pretty big unit. We have it for a while now and our experience has been good. Its quality is okay although some things get really frozen at the top of the refrigerator. There was also a squeak in the door, and people came out and fixed it. After that, we havent heard as much squeaking as before and the refrigerator has been doing all right.

I purchased a 6 burner range with a grill in the middle. The center started to sag. I called the authorized service person in my area and he said he had installed a kit to fix the problem that Viking provided but that it wouldnt be free because my unit was no longer under warranty. He said the center grill wasnt properly supported so over time it sagged with heat or pressure. I complained to Viking because this was a defect they knew about. First excuse: they said they couldnt help because my unit wasnt properly registered even though the matching fridge was. I provided proof of purchase (original receipt) so they registered my unit. Second excuse: there was no kit ever produced perhaps because so few people complained. I said a manufacturing defect is a defect. They should fix it even if only one complained. I mentioned the repairman had fixed the problem for others and gave them his contact info. They said they would follow up but never did.

I like the look and size of my Viking Refrigerator. It works well in keeping my stuff cold. However, it leaks at the bottom and inside. Ive been with Viking back and forth numerous times. Theyve had three different service people come to my house and they dont know how to repair it. Im waiting to hear back from them because I want my refrigerator replaced. Its rusted, it has discoloration, and the inside parts, God only knows what they look like. My floor is warped and Ive had to stick Bounty paper towels under my refrigerator to absorb the water that pours out. Its been hellish and months upon months have gone by and Viking still has not addressed the issue. They have barely contacted me. Im highly dissatisfied with them.

My experience with Viking has always been good. When I rebuilt a house ten years ago, I filled it with Viking stuff. My kitchen was 40 feet long, so it was cramped full of everything Viking made. And then I built another house down here in Palm Springs and filled it with Viking stuff too. The representatives at the Viking dealer were the best. Ive never seen any appliance company operate like they do. My Viking ranges quality is top notch. I like the different things I can do with it - bake, bake convection, convection. I also like the ease where I can control the flames on the stove top. Its a new generation and the flame goes way down now. In the past, it wasnt as adjustable but its really good now.

I had an electric range before and Viking is better. It’s a very nice range. Also, they have good customer service. As soon as I called, they gave me an answer for my little problem. The installation was wrong and they said they would send someone to fix it. Then, I called back to say that it was already fixed.

The Dishwasher door broke within 5 month. The dishwasher does not clean well and has a musty smell. Stove grate is chipped and rusting within 5 months. I am not happy. With the quality of your product for the price I paid I thought it would be better.

We did some research on the appliances before we had our house built. There were Viking appliances at the stores then I ordered and read their book. I thought the quality was good. My granddaughters school had Viking appliances. I talked with the people that run the facility there and asked them what they thought of the Viking and how it worked. They convinced me that it was definitely worth it.All of my kitchen appliances are Viking and I wanted to register for all of the warranties. I went to the Viking website and it would not allow me to do that. Then I was having an issue with the dishwasher, and I couldn’t find in the book to correct it. I ended up having to call the repair personnel to get out of the mode as it went into an error code. I had to schedule an appointment and then it took a couple of weeks for them to get here. I also asked the gentleman to help me register the appliances for warranty and he did that. I gave him the information and he was very helpful. For the money that I spent on this kitchen, I expected a concierge service. But Im pretty much pleased with it. Its pretty good and right now, it seems to fit my needs. I like the way the doors are softly closed in the refrigerator. Its good and its a little larger than the standard size. I also like the ice dispenser. I would like the water dispenser but then that would be an additional cost. Overall, Im well satisfied and I would definitely recommend it to a friend.

I got a Viking range for matching my kitchen because I had already bought a Sub-Zero. The quality is excellent. It controls the heat quite well.

I like my Viking Range. The quality of the range is really good. I also felt great when I went to their training and the environment was really good. The instructor gives class on how to use it. Everybody was nice and explained everything very clearly. I recommend Viking Ranges.

Viking was on sale and that led us to have a look at it. The construction of the range and the write-ups on it seemed generally good. Although, the one in Consumer Reports sucked and so it caused us to think about it. But I chose to ignore their relatively negative reports on the range. The sales representative was a very knowledgeable guy and took us through not only the Viking Ranges, but several of the other competitor ranges to look at the different features, trade-offs, and sort of helped with getting rid of some of the marketing stuff that doesnt matter as much as the functionality.We love it. Its been nice to use and cooks really well. The only thing that were having some trouble with is a piezo igniter on the front left. I was wondering what to do about that because it doesnt work very often at all. I might need to have somebody come, have a warranty look at it. But other than that, its fabulous. Were enjoying it and would recommend it certainly to other people.

I like the qualities that the Viking Range has as well as the look. I chose it since I wanted more of an industrial look in my kitchen and a product that was mostly made in America. But I had a little disappointment. When the range was installed, it wasnt installed appropriately. I think it was set to propane when my home is on natural gas. Beyond that, I had to have four service calls because the oven was not working properly. It would come to temperature and then it would just shut off. I questioned my judgment in choosing to pay a premium for that appliance and then I have to do so many service calls to figure out whats wrong with it. The servicemen checked the stove then talked to Viking. They decided it required a specific solution and put that solution in place. They went away and then the next time I used the oven, it was clear that it hadnt been fixed. They went through a process of elimination to figure out what the problem was but it took some time. The good news is that the range works beautifully now and I am pleased with it.

My Viking refrigerator is good. The only thing is its such a humungous refrigerator but its so tiny inside. Its only like 19 cubic feet, and I just disregarded that whenever I was picking it out. Ive worked with AJ Madisons, which is who I ordered the refrigerator through, and that was a terrible experience. My product came so late. It was promised to me like months before I got it. When I ordered it, I had AJ Madison call the manufacturer and find out when to expect it by. I was promised that it would only take three months, and it took six months to get it once I paid for it.

Ive had 20 years of experience with Viking before and never had a problem with it. Its quality and they last a long time. But these last six years that I had wasn’t as good as the first time I had an experience with their refrigerator 20 years ago. The quality of it wasn’t as good and I had trouble with my installation. They didn’t really install it very well so I had to have them come back again. And I also had a defect in one my shelves that had to be returned. Other than that, I usually call the manufacturer in Mississippi if I need anything and they are the most excellent to deal with the troubleshoots. I can call them if I suspect that I have a problem and they’ve been the best. If you call the purchase department, theyre very good at saying, “Well, I dont think that, Maybe that’s not it, or Yes. You can order this part, or You can’t order this part. So, I depend on them a little bit more than a local person.

Our 30 four burner Professional Viking range is a handsome appliance, but I bought it for cooking and not for looking. Its been a huge disappointment given its cost. The burner ignitors were immediately erratic, continuing to spark after ignition or refusing to spark. Then the oven ignitors failed, something that has to work in order to use the oven. We got them replaced at a ridiculous expense. The Viking-certified repairman was quite forthcoming with details of the Viking scam as he laughed all the way to the bank. Now the burner ignitors do not work, but we simply use a butane lighter. No problem. However, now the broiler ignitor is failing and I have to reach in with the lighter to light it with a nice whump. Im worried about my eyebrows. Dont buy Viking products. Poor quality companies like Viking deserve a quick death.

The house that I bought had the Viking range in it. Im really happy with my experience with it. I love the center stove. Its huge and it helps me put my plate in there and then make pancakes for the whole house which is very convenient. However, in terms of difficulty, its just very hard to know what temperature the oven reached and how long that would take. Because it doesnt have the setting to say, Okay, pre-heat it. I have to go at least 400 degrees Fahrenheit. And theres no way that tells me that its ready at 400. One time I had one knob that my son broke so I had to call them. But it was out of warranty, so they just said it was out of warranty. I said, Okay, no problem. But they provided me information in terms of who can help me fix it. So I just called an external agency and then set it up with them. Id definitely recommend Viking to a friend.

Weve had our new Viking refrigerator for four months now and its been good so far. When I bought the unit, I dealt with a representative in Dallas who was very professional. The refrigerator has a lot of space and compartments and its quality is very good. Id recommend Viking refrigerators.