Im satisfied with the quality of my Viking Refrigerator. I had three Viking appliances and when the dishwasher was having an issue, they replaced it. I was satisfied with their customer service.

We purchased a free standing Viking Professional Range for our kitchen remodel. After a couple of years the griddle went on one night by itself and started a fire in our kitchen at 3am. Needless to say this was a harrowing experience. We had to have our entire kitchen and living room cleaned and repainted. The response from Viking was to send out a repair guy and change the control. Viking offered nothing for the cost of the fire damage and pushed back on helping out with even providing a new griddle cutting board.A couple of weeks ago the replacement switch went off by itself in the middle of the night again. Causing a second fire in our kitchen at 1:30am. We have contacted Viking and they offered to send out a repair company to replace the control again. We want this range removed from our home. This Viking Range is dangerous. There is a national recall on these. Look out for their expensive junk.Viking was bought by Middleby a few years ago. Since then the products are truly not worth it. They are cheaped out cost contained products at a high price. They put some stainless steel fronts with nice logos and call it professional. It is very poorly made unreliable sparkly stuff. Run from this place. Dont walk. Buy a Wolf or a Samsung not this junk....

When I decided to redo my kitchen, I decided to go with Viking Refrigerators to try it out. I also bought Viking range, French door oven, dishwasher. I had the fridge installed and then I had a new cabinet put in and being a first time Viking Refrigerators owner I was very disappointed when the installers pulled it away from the wall and it bent the feet underneath. We did not know it needed to be lowered. Even the contractors who do kitchens all the time did not know that it had to be lowered first.I haven’t used my refrigerator in a month. I got a brand new kitchen but I can’t use the fridge because I’m trying to determine how to get this thing fixed. I called Viking Refrigerators, they referred me to a place called High End Appliances. I called them, they came out, looked at it, and when they gave me the estimate. They were saying it was going to cost like $1,500 to fix it and the Viking Refrigerator was $10,000. I was going to call Viking Refrigerators and share with them the situation in detail. Supposedly the issue was not a manufactures defect. I don’t understand why it can’t be a part of that warranty but as far as the Viking Refrigerators repair person says through High End Appliances, it could not be covered unto warranty. I think that the customer needs to know more specifically that it if a heavy duty item ever needs to be removed it will have to be lowered, because I paid for installation through BestBuy. They put it in and they knew that I was going to get my kitchen remodeled but who was going to tell me to make sure to lower it when I move it.For a major appliance like that that costs $10,000 I would expect that there should be something in writing if this item ever needs to be removed. I think there needs to be something very bold and written so that this won’t happen to someone else again. I don’t know if that should be something that was made apparent to Viking Refrigerators owners not to move this 48 inch cabinet type fridge unless you first have it professionally lowered. It’s not normal so it was a little frustrating.

I got my Viking package at Best Buy when they had a Buy three things and get one for free promo. I got an oven, a cooktop, refrigerator and a dishwasher. The French-Door oven is the best Ive ever had. Its unbeatable and the ease of use is incredible. The stove top and the refrigerator are also fabulous. The refrigeration is perfect. Im very picky about ice makers but the one I have is great. It makes sufficient amount of ice and the ice is hard and lasts forever. But I cant stand the dishwasher and I want to upgrade it. Its a piece of garbage and I cant believe Viking would even put their name on it. Its been a huge disappointment, phasing me out of plastic. I called an issue on the dishwasher and the reps were very helpful. Apart from that, the refrigerator, the oven and the cooktop are great and I love them.

Viking 36 inch convection range. I prefer gas but we dont have that option, so I went with the electric convection model. I chose Viking because of their reputation. I am not a fan of this range. The 36 inch range has four burners with the smallest burners in the front. The right side burners can be used as a single cooking zone, but the heat isnt consistent. All of the burners adjust the temperature throughout cooking which I suppose is a good feature unless youre trying to boil water. The oven is noisy even without the convection. The oven is self cleaning but it takes 8 hours to go through the cycle! Make sure your installer is familiar with Viking. Ours was not. He was there all day trying to get the range installed, and we had to have a technician back immediately to make adjustments. The range is nothing special for the money. It isnt cheap or cheap looking, but I have had much less expensive ranges that I liked better than this one. I find this range very frustrating to work with. The 36 inch, ceramic top convection model ran about $5000. Its self cleaning, assuming you have the 8 hours needed. The middle rack in the oven glides beautifully which avoids spilling of quiches, souffles, etc. The features I find the least appealing are the ceramic top and the tiny burners in the front. The ceramic is impossible to keep clean and the small burners dont heat the pan evenly. Also, the knobs dont lock into place, so you constantly have to check the settings. The burners self regulate, so the burner will reduce the heat throughout cooking. This becomes very frustrating if you are trying to boil water. Gas is probably more consistent. The oven seems small. The racks do not cook evenly, so you cant use all three simultaneously. I cant tell any difference between convection and non-convection cooking except convection is louder.

Our Viking refrigerator stopped working. Then the oven that we chose worked for a month and stopped working, too. We had technicians coming back and forth with new parts for three times, but it never worked. And it took a while, from February until October, until Viking decided to give us a new one. We have a new oven now and its working. The refrigerator is also working now, so Im happy. But I was three weeks without it and it was a nightmare. The delivery of the part took forever and I didnt know what was causing the delay, especially with something so important like a refrigerator. When I was talking with the company that Viking recommended me to call, they said that we had to wait, that the delay was not on them, and that it was Viking that was taking forever to deliver the part. We also have an issue with the dishwasher. It’s not working properly because it’s not drying the dishes. But I haven’t called and made a complain about it because the repair took so long with the oven and the refrigerator. So our Viking experience hasn’t been good at all. It was frustrating and more than challenging. We thought we had the best appliances when we got Viking. But my husband and I were talking and we said that if we move, Viking would not be the brand we’re gonna choose.

When we went to the store here, we were going to try and get a Viking stove. We had to get a Wolf. We were looking at a refrigerator, too, and when we saw the Viking refrigerator, we thought it looked cool, so we got it as well. It’s expensive and costs more than a regular refrigerator, but its nice. We like the look and the layout - the top and bottom with two doors on the top. It feels kind of solid, plus, we like the way it lights up on the inside when we open the door. We also like the dashboard in the inside of the door where we could look at all the different stuff we could do. Weve only had it a short time and so far, so good. We got a Sub-Zero in our other house and it’s comparable to that.

I have Viking refrigerator (48 by 84) with a diagnostic of internal leak made by authorized expert. Non-repairable. Still under the warranty (12 years sealed system). Viking Service Manager at the distribution center received the experts report on August 29, 2013, but ignored it. After I contacted them on September 23, 2013, they started to interpret the warranty in different ways. Also told me to contact Viking customer service by the phone. I stay without a fridge till now. I had a meeting with the Service Manager. He apologized for the delay (about a month!) and asked to wait again. To show his work he provided me with the email sent by him to the Regional Service Manager and the reply. General idea - lets make her go back and forth while we get Viking on the same page. Then offer her to buy a replacement unit at 6160 + 15% tax, 50% of the actual retail price.

I went to SR Appliances and I wanted something more high grade than Samsung, LG or anything like that. Im very familiar with Viking and other brands but Viking stood out better to me in terms of price and value. SR Appliances was great to work with. I bought the range ahead of time. I picked it up and installed it along with my contractor. And then shortly after that, because we were going through some renovation, we didn’t want the range delivered until we were done. But the installation went well. The range is consistent and it cooks great. The BTUs in all the burners work great and cook evenly. I bake a lot and it just performs well. I’ve referred Viking to a couple of other people.

We have all Viking appliances. We have the convection oven, microwave, dishwasher and range. All are great. We had been going to open houses and a lot of the model homes have Viking appliances. I got a Viking refrigerator for the high-end performance and the quality is very good. However, I had gone to an authorized Viking dealer and the people there were not so great. I would not recommend that store ever again. It was just a regular store in Pleasanton. They sold many different high-end brands but we had already chosen Viking so we went in and just said we wanted Viking. The sales guy was fine but once we got to the order phase, the manager of the store dropped the ball and didn’t place the order. They told me it would be two weeks and it ended up being about seven weeks before the appliances arrived. We were under a full kitchen remodel so all the old appliances were gone, and it was the holidays. I had to get involved with the corporate office before they did anything about it. Also, one of the burners on the range isn’t working very well now so I have to call for service on that. Its a six-burner stove and its only a month old. But I hear it’s pretty common with gas burners to do that. Other than that, I would buy a Viking again. I’m pretty satisfied right now.

We couldnt get our Viking delivered for a long time. I ordered it late March and they said it would be delivered by June. It didnt get delivered til July 28. The carrier didnt send it and it sat in a warehouse for over a month. Also, Viking is replacing my refrigerator because the ice maker stopped working. They have sent five people to fix it but they cant. Also, it doesnt hold very much. Its a counter-depth so Im not used to that. Also, its really tall so it has a lot of shelves. Its hard to reach the top shelf because its 80-some inches tall. But I like the look and style of it and the cleanup is pretty good. It seems to deter the fingerprints.

Viking was the affordable choice and a better choice than some Maytag. Its got a quality name to it. Its the rep. However, there was a problem with the shipping of our Viking Refrigerator, and we had to get another one. The first one got replaced. Even the second one, the freezer door is a little loose. I didnt wanna deal constantly having to send it back. The handle was loose, so I tried adjusting the handle. It doesnt adjust anymore. But, its good. It works.We got it from Best Buy. They were nice enough to accommodate switching out the first one. They wouldve switched out the second one cause I wasnt happy with the freezer door being crooked and the handle being loose. The handle is still loose. We were able to fix the crookedness a little bit, but at that point, we needed a fridge. Our old fridge had crapped out, so I didnt have time. They werent gonna bring it till the next day. So, thats my only gripe. The product is not 100%. I wouldnt recommend this Viking Refrigerator ‘cause its a hassle.

Like many of the reviews here, our Viking French Door fridge was a lemon and so is the new one that showed up after 6 months of service calls and spoiled food. I have now heard from a service person and the appliance delivery men that I am not alone in my issues, which are detailed by many other reviews here. I have wasted 16+ hours of my life talking to Viking and waiting for service calls. Not to mention the $100s of lost due to spoiled food from the freezing in the back of the fridge. The fact that ice spills out onto the floor every time I open the freezer is a design flaw I could have lived with, but this is unacceptable. Built my entire kitchen around this fridge and now I need to figure out how to replace it. Do yourself a favor - the reviews are true - dont buy this fridge. Viking knows its refrigerator is defective, but keep selling it.

D3 Range. Reliable, beautiful, and I love the long center burner. I put my huge Le Creuset dutch oven on the center and the even and quick heating for the entire pot makes for a delicious stew or soup much quicker than on a regular burner.

Were really glad we went with a Viking range. The only thing is the instruction manual could be a little bit better. The oven has a little light when it comes on and when we set the temperature and the light goes out, that means it has reached the desired temperature. It doesnt say that in the manual. Other than that, everything is working well.

Viking Ranges were at the store that we went to. We talked to a Viking rep and also to the salesman and our experience was very pleasant. They were very knowledgeable about the product. We got the six-burner range and we liked the size of the range and the burners. The quality is also very good. I like the convection oven because I’ve never had one. The range is everything we wanted it to be. It’s very easy to use and easy clean.

I like the aesthetics of the Viking Range and the way it fits in the kitchen. It’s also decent quality. There are higher-end ones but I’m not one that’s gonna spend that kind of money, and even this is overkill. But this would be a better choice. Also, at the time that we bought it, there was a rebate on the range with the hood so that also persuaded us a bit.

The first two Viking refrigerators that we had, the ice maker went out. The first one burned out within 60 days. They replaced the ice maker and that burned out within two months. They then gave us a brand-new refrigerator and that lasted a few months and the ice maker burned out again. Were on our third replacement and now everythings working great. As long as the ice maker is functioning, were gonna be very happy. The point that they stood behind their product and kept replacing it even when there were flaws makes me feel positive about Viking. Their support of the consumer who bought the product is very positive.

My son has a Viking range and I also saw it in other homes. I was pleased with it and I got one, too. I went to a company thats a distributor of Viking Ranges and their reps were very good and patient, so I ordered from them. Their salesman was not having to win me, but he kept in touch with me and was very good. The range was installed a couple of months ago and I love its sturdiness. I like its quality and burners, too. Its features are really simple. However, they set the igniter too far away and it wasnt adjusted properly from the factory. So, I had to call them to adjust that and my experience went smoothly. I would recommend Viking Ranges.

We wanted a high-end range. We needed something ultra dependable and something with great reviews. I cook a lot and I use good quality pots and pans. We use a lot of cast iron skillets and Le Creuset. Everything thats out there right now is even broken in the store. We went to Lowes a couple of times and the grates of some of their higher end ranges were snapped in the store. It was pretty dumb. Another big factor for us is we did not want a display board. Our previous couple ranges had that kind of electronic stuff and we wanted dials we could turn. We understand there are electronics in there but I dont need a pizza setting or anything like that. We bought the Viking range professional model so its an open burner and we love it. We are now calling it the turbo stove and turbo oven because the stuff cooks so fast. But we had to have a guy come out and check it because some of the igniters werent igniting right away on the stove. When we would turn it off, it would go poof and there is a big flash of flame. We had converted to propane. He checked everything and said it was fine. He explained something about the valve that lets the gas in is further back so we are gonna have that. Its not a problem though as it’s not dangerous. Its just something that had to get used to. And then the guy figured out what we could do where it wont poof. Right now, I have a Le Creuset on the stove and I’m making a bone broth. If I put the two back burners on the simmer function, it’s really nice and low. My broth simmers nicely. It kinda huffs but it doesn’t do that on the front burners. I got a huge stockpot on a front burner. It’s in the lowest setting and its beautiful. Our range works fantastically but it is different from what we were used to. Were adaptable though. We’re gladly working with it. Also, the range doesnt have a timer but Im okay with that. I baked a sourdough loaf this morning and it’s beautiful. The oven is consistently 25 degrees off according to my Amazon internal cheapo thermometer in there. But were also at 4,200 feet. As long as I know that its 25 degrees off, I can deal with that. Our last range was all digital and it was so unpredictable. Thats why we wanted something predictable. Our Viking range is, so far. It’s beautiful and it’s a work of art.

My parents have a Viking appliance and Viking has brand recognition. The quality of their product is definitely good. I like the Viking range that we bought and we enjoy it. I like that its burners are brass. Also, its price is fit for our lifestyle.

Have had a Viking range for 12 years and have been unhappy for 10 years. Bought it after much research, but unfortunately there were few reviews at that time and features seemed to be the best. Well, it is a piece of junk! It takes 30 minutes to heat. The door does not close right despite having 3 service calls regarding this issue. The self-clean only worked once and would never lock again. I hate this stove, but really hurts to throw away since it cost so much.

We purchased Viking appliances when we remodeled our kitchen 6 years ago. The oven, stove have not presented any problems. However the built in freezer and refrigerator, which looked beautiful, have had problems too many to count. The freezer had a leak, within 1 year, which caused an ice build up at the bottom of the freezer which caused the door to jam. This was finally resolved after 2 years of service calls. Now the built in refrigerator is leaking on my hardwood floors due to a cracked vertical drain and the parts to repair it have been back ordered for 5 weeks now and still on back order. I have to replace a towel under the unit every day so that my hardwood floors will survive. However I do not know the condition of the floors under the unit.

Overall experience is very positive. Viking Range delivered and installed in satisfactory order. Range is working very well. Product meets the expectations. Two comments: The roasting pan was not included with the range. Had to call Viking Direct and order from Parts Dept. Evidently, the dealer said that I was not the only customer who did not receive the roasting pan. VIKING should ensure that roasting pans are included with the stove when delivered. One of the burners does not fire up as well as the other. Will need to call the dealer for service. Overall - happy to have made the purchase.

Ive been cooking my whole life and my parents had a couple of Viking Ranges. I went with them as well because of the quality and a specific offering that they had that included a free dishwasher. The range is excellent. I like the simplicity, the quality, and the ability to rebuild, repair over time and the lack of any real computers and microprocessors.But I have never been more disgusted in the service that I received from a company, let alone one that Ive just given $5,000 to. I interacted with tech support a couple of times. The individual I was talking with was mumbling into the phone and acted like he was doing me a favor for helping me. He acted like my questions were completely ridiculous. When I talked to somebody at a call center in India for an appliance I bought at Home Depot, they treated me better than this. I had to tell him to put me on the phone with a different tech support person but they have no further help. I talked with people in the parts department who told me I was incorrect with regards to where the data tag was for where the serial number and model number were. It was an all-around garbage experience and they will never get another dime of my money.Ive since talked to other owners of Viking products as well as some technicians and they say that this is a common trend. I have written Viking and theyve not gotten back to me. Quite frankly, my next purchase will not be a Viking because Ive never encountered such pathetic treatment of a customer, especially one who thought they were buying a luxury brand which would come along with the support. Ive just convinced somebody not to buy a Viking as a result of this because that is unacceptable to me.

I knew a couple of people who have Viking Ranges and they spoke highly of them. Viking also has a reputation that they stand behind their product and their ranges are very good at heating. However, I had a big issue when I first purchased the stove. I bought it from a store and they shipped it to the wrong place. They said that Viking had some issue then they said someone else had some issue. I was supposed to get it in November but I ended up getting it in January. I finally just called Best Buy and said I’m cancelling the order, then I placed a second order through AJ Madison which delivered it on time.I got the one with six open burners that deliver equivalent heat. So far, the stove has been great but I had two issues before with the stove. First, the oven conked out on me. I called Viking then the warranty people came over, looked at the oven, and fixed the spark igniter that was not working. The second issue was the ventilation hood and for whatever reason, the switch on it stopped working. So, the techs had to come in with a switch part. That took a little longer, though, since they said that they’re usually slow to get parts from Viking. I called them on a Monday and they were supposed to come on a Friday, but they said that they were two weeks out, so I waited a little bit. Both issues have been taken care of and Ive been very pleased with Viking.

Back in 2013, I was going to do a remodel to my house kitchens with a centerpiece. It was gonna be open to all of the appliances and we’re going to be in view in the open area. I was looking for a bit more than the GEs but there’s quite a few to choose from and Viking was close. The Viking range is excellent. It’s the leader of the pack and we’re so happy with it. The burners can be quickly assembled for cleaning purposes and I like their layout. The range is very serviceable, very durable, and the oven is fantastic. The racks in the oven are extremely easy to move and work with, very heavy and it gives me a lot of confidence working with them. The stove has a dent in the back for the heat to come out and that creates a primary heat in the backslash. I don’t think there’s another stove out there that would beat Viking but they’ve got to get rid of the heat somewhere. There was absolutely no service calls on the range. It’s been perfect and it’s amazing.

I’m in the food business and all of my big appliances in my stores are Viking. I heard about them from PC Richard, and the quality of their range is good. The microwaves blower, however, does not have enough power to it, so it brings the smoke out when you are cooking around the house. It does not have the exhaust. Its not that great. Nevertheless, the Viking range, even at home, cooks food better.

Given the quality and the value of the house and other appliances that were in it, it just figured that the house required the very best appliances. So, we got our refrigerator from Viking. Its good, without a doubt very consistent with the temperature and very spacious. However, there was frustration at the beginning because there was a bit of damage with the refrigerator from a delivery perspective, but they repaired it.

The dishwasher we bought 3 years ago has been a disaster. This week, the start button fell into the dishwasher. Then the rocket scientist repair person (who is an authorized repair person for Viking) comes to check it, ends up ordering the wrong part because he thought that was the problem, after disassembling the entire panel. Now he says the correct part is backordered for 3 weeks at least. I called All Viking Parts.com and Viking and confirmed this. How is it possible that a $28.00 part cannot be found in the United States of America? Viking is SO proud it is made in the USA, yet cannot have a $28 part in stock. Also, when we bought our 3 viking appliances, they came with a 1 yr warranty. Now they come with a 3 year warranty..... must be due to the fact they are absolute pieces of jump. The stove, fridge and dishwasher have ALL broken. The dishwasher being the most to break. In fact, a part I bought myself and installed in the fridge, has broken.... again... literally within 2 weeks of installing it. NEVER BUY VIKING APPLIANCES..... NOT WORTH IT. I wish I would have listened to the reviews I read about Viking before purchasing.

I like the size and the design of my Viking refrigerator. But I had problems with it right out of the box. The door wasn’t properly aligned so they had to come out and adjust that. The drawers are self-closing and the tracks on two of them were damaged. One of the dairy compartments was damaged as well. Im waiting for them to replace those but it has been more than a month now. They havent been staying in contact with me either. I usually have to reach out to them. Ive owned Viking in my last house and I thought they would be just as reliable. But apparently, theyre not. I dont know whats going on with Viking and I dont know if Ill ever buy it again.

If my Viking professional gas range were a car the lemon designation would apply. My dealer stopped handling Viking because of repair needs records. Mine has had three new oven elements, four new switches. Mine has 6 top burners and a griddle. Dont ever buy a griddle. Impossible to keep clean when used. It rusts!!! This oven is a lemon first class.

All of our appliances are Viking, which is a high-end brand. But I guess Viking is new with refrigeration. The quality of the refrigerator we got from them has been horrible. It does not hold the temperature. It freezes everything that its not supposed to freeze in the actual refrigerator side of it and its very loud when it makes ice. It doesnt have any special feature other than a normal refrigerator. It doesnt even have the water feature. So were having some very big issues with it and would never buy a Viking again. But when we had a couple of other issues with the refrigerator not having some proper framing, the team members at the Viking dealer have been very good to work with and have shown up on time.

My wife didnt want the ice maker on the exterior of the fridge, so we chose Viking. We knew what we wanted when we bought our fridge at Best Buy. The product that we got seems fine, but its kinda noisy and vibrates when it makes ice. The plastic wrap on the door was annoying, but otherwise the fridge is all right. Quality-wise, it has been holding up wonderfully in the two months since it was installed.

We heard good things about Viking. They have good refrigerators and good warranties on them, and we thought it would be good to have one of their refrigerators. The quality is great. It’s got the bottom refrigerator on it. We like the bottom freezer and the French door top-to-bottom. It has the water on the inside. We’ve only had one problem with the fridge though. The compressor went out. It would run but it quit cooling. A man came up, checked it and ordered the compressor. It was covered, and it only cost us $149. He put it back together and within three hours, it was cooling again. Id definitely tell others that they wont find much better than Viking Refrigerators.

My sister had a Viking refrigerator and I got myself one but I have had nothing but issues. Something happened right away to the first unit I received. I fought with Viking for over a year and a half about it. They kept having repair people come in to fix stuff but nothing worked. I had to buy a new unit that they supposedly gave me a 50% discount on. Then, when the unit got in, it was dented. It took them four months to reorder and fix the part. Then, the icemaker didn’t work, and I lived without that, on a brand-new fridge for another four months. Where I live, there is only one company that could fix a Viking. They don’t have enough people and that meant that every time they order something, it took weeks to get somebody out here. That company doesnt have the workers involved. Theres not enough support or backup people that can fix these things and nobody thinks about that. When you buy a product, the service department has to come from another state to fix it. Then, if that company wasn’t good, you’re stuck at their mercy. They keep taking their time and they don’t know what they’re doing. So, I’m not happy at all. I would never buy another.

The salesman we spoke with at University Electric in Sta. Clara was really nice. He was showing us all the features of the ranges they had. So far, the Viking Range we got has been of pretty good quality. I like that one of the burners has higher heat of 10,000 BTU. So when I stir fry noodle, it makes it taste a bit more like restaurant noodles cooked on a high-heat stove.

We just moved our belongings over to Bangkok, including a brand new Viking range which can handle gas canisters. The oven safety switch keeps switching off the oven, just like other have problems with, and the stove top click, click, clicks constantly. I thought this was a quality product. Now I have to find a Viking dealer in Thailand. The professionals that handle commercial stoves came over to our home and they also cant figure it out. How can such a good looking product be so absolutely unreliable? More to come.

We did a lot of research online so that’s how we figured out Viking is a good brand name. I like it. We bought a whole set of Viking. We have the fridge, dishwasher, hood, stove, and microwave. I like that the refrigerator makes ice pretty fast because I like to drink something cold. It also has a separate compartment for different sizes like for fruits and vegetables. I also like that I can take everything off to wash it. It’s very easy to clean. But then when we called because the fridges icemaker was not making ice, I haven’t heard back anything yet. I got it from one of the distribution partners so the date might not be within the warranty. In the end, we read out on my manual and tried to defrost everything and now it works. That means the quality is good, but in the end, they could never resolve anything for us. We just figured out and did everything ourselves.

The range has had several issue since being installed. 3 of the grates were warped, 2 have been replaced and one is still on back order. The LED lights above the knobs stopped working after one day and now the fan is making a banging noise when I use convection. When the repairman came to look at that the LED lights he noticed some pieces were missing inside the knob assembly, which are also on backorder. Just poor quality for a $6000 appliance. Will never buy Viking again.

My choices are limited when I go to 36-inches as far as the manufacturers. Viking was one of them. And at the time, they gave an incentive. When I bought the range, I got a free Viking dishwasher. The quality is good. When the range was delivered, there were some scratches on it. The store that I purchased it from had somebody come out and take care of it. I used the broiler six months after I bought the range and it didnt work. So, the appliance store sent out whoever they use for repairs and service and they were able to fix the problem.The one question I have is why when you go to a 36-inch range, Viking doesnt offer a self-cleaning oven. Also, the 36-inch range is more of a commercial range. Because we pay a good amount for these ranges, Viking should give a tutorial after they install it. How to use it, what to look for, how to clean it. That would be helpful.

Perhaps like many others that purchase Viking appliances, my wife and I were enamored with the design, size and look of the Viking refrigerator. We spent close to $20,000 and purchased a 36 refrigerator with a separate 30 freezer to go beside it. Looking at our kitchen you see nearly five feet of fridge/freezer. It looks amazing. Stupidly, this was the reason we bought the brand. My neighbor has a similar set-up and he told us over and over again not to invest in Viking. He swore it would be a mistake. My attitude was it wont happen to us. Was I wrong.Within one year, back in 2018 (pre-Covid; so no excuses yet about shipping issues/health issues/work shortage issues), the refrigerator stopped working altogether. Everything inside was ruined. The refrigerator was hot. It would not cool anything. I called Viking and it took 3 days to get a repairman to our home. Three days of no food. Then of course the part had to ordered. This took another 2 weeks. The part arrived and within another week it was installed. One month of no working refrigerator. I asked for a loaner... nope. I asked for a replacement... nope. I asked for a food stipend... nope. I asked to reimbursed for the ruined food... nope. After the month delay, it was noted that the refrigerator was beyond repair and needed to be replaced. This took another month for the new refrigerator to arrive. A $12,500 refrigerator that we could not use for two months.Now check this out; within a month or two of the new refrigerator being installed, my 7 year old son opened the fridge to get something. He pulled the door and as he pulled his foot was in the way and the door punctured his foot. He required 7 stitches. Our family wrote it off as the craziest accident ever. But... within another month or so, the door was not closing properly. This was a brand new refrigerator and the door would not close right. The magnet would not catch and the door was essentially always open. Viking sent a repair guy. He could not figure it out. He kept stating that the hinges were unlike anything he had seen. Then it dawned on him, the door was installed upside down. He had to take it off, flip hinges and reinstall. What??? Upside down? How is that possible? I then realized that this is probably the reason why my son punctured his foot. It was too low.Six months after replacing the refrigerator, the freezer stopped working. Everything melted. The compressor (?) was shot and it was replaced. For the continuing hassle, Viking extended our warranty an additional year. We now had 3 years of warranty. Within the three years, we have had to replace the ice-maker at least 5 times. Every 4 months it develops a leak and water drips into the ice bucket. Soon the ice bucket has an inch or so of water at the bottom and the entire ice bucket turns in to a solid block of ice. They send a repair guy and he replaces it. This has happened five times. It is broken again now. Unfortunately we are now out of warranty. I argue that the problem began while we were under warranty. This apparently does not matter. Viking wants to charge me $150 for the part and $150 to install it. Again a $7,500 freezer with an ice-maker that does not work. Dumb.Today, the produce tray in the refrigerator broke. Looks like a plastic piece fell off and the side by side drawers came off. This overpriced appliance is an absolute joke. Like my neighbor did with me, I tell all people that compliment our gorgeous appliances to NEVER buy the Viking brand. I warn everybody that I cannot to make the same mistake we did. Viking sucks.

I saw the Viking range in the store and I liked the look of it. When I bought it, the dealer had good service and turnaround time. So far, it seems to be a very good product.

I purchase a new Viking dishwasher 2 years ago and it has worked a total of 6 months. The other 18 months, we were getting repairs done on it. Model # VDB450ESS. We have been fighting with the company to honor a replacement and they refuse. I would never recommend any Viking appliances.

My husband is a builder, and he always thought that Viking Ranges are more expensive than others. But the lady at Best Buy called and said they have this floor model line. We were getting a new range, and I love to cook, so I was like, Sure. However, for three weeks I didn’t have a range and it was a big mess. There seems to be a big disconnect on the Best Buy part of Viking. In summary, don’t buy a Viking from Best Buy. It started last September 22nd and it was awful at first. Best Buy would not get someone out here. They didn’t even know they sold us an LP. Apparently Viking misstated it. Best Buy couldn’t say why it didn’t work and then when they figured it out, the sales girl said they were getting someone because they kept telling me its really hard to get a Viking tech. It was out for two weeks. I also had a Best Buy warranty and they told me that it covers Viking. I called the Geek Squad. The day they came, theyre like, We don’t service Viking ranges and I still don’t have a clear answer on that. The manager was supposed to get me whether or not the Best Buy warranty covers Viking and they still don’t have an answer yet. Once the manager got involved, he saw how I upset I was. At first were going to convert the range but they couldnt.The techs involvement helped. He said, Its either buy a Viking LP or gas or you have to take the whole oven apart to convert it.” That ended up being a no-go. That weekend, he got me a loaner and that’s when they said, “Were just going to get you a new range.” Ive been using it and I love it. The front right burner is boils water fast. My least favorite feature though is it doesn’t go real low even on simmer. It still boils. The low setting is not like I put it on and let it go without worrying that its going to burn, which is weird. When the oven stops working that day, Im like. Its coming up to Thanksgiving. What if it stops working? But a girl called me and she must have set up a tech because I got a call from someone and theyre coming.

I like the way Viking operates and I especially like the look of the Viking professional stove. Ive had Viking before so I got them again when I moved into a new home and I went to replace the appliances. The quality has been good. But I moved into a condo in Florida and they don’t allow gas so I got the induction. It’s different for me because it’s an induction and before I’ve always had gas. The rep was helpful the first time I went in and helped me select the product. But when I had some questions and went back, it was like they didn’t have time for us. They did it twice. She was doing something else and she was dealing with some other customers. I got the Viking professional range and I thought I was getting the Viking professional microwave. I didn’t realize until after they had installed it in that it was Viking and not the Viking professional. There was nothing I can do about it but I was disappointed in that because I was trying to get matching appliances. But overall, I’ve been very pleased with Viking.

We were at Best Buy looking at a different refrigerator brand and there was a wonderful Viking refrigerator on sale there because it was being discontinued. We ended up buying it and it’s been an outstanding product. I like that it’s huge compared to any that I’ve had in the past. I don’t currently have the Viking range but I had one in Chicago, and that is another reason why we looked at Viking. However, I’ve had some problems with the ice-maker so we had some service going recently. Customer service had to order some parts for me so it’s not fixed yet. But overall it’s a wonderful product if you’re able to afford it.

My other fridge was problematic. It gave me a lot of other problems and it was gonna cost me $4,000 to fix it so it wasn’t worth it. I ended up buying a new one. The quality is okay. We had some issues with the door last week. It wouldn’t close. I don’t know the problem and it is brand-new. I had to call the people that Viking worked with. They were very good, on time, and they fixed it right away.

Viking double oven ved0207css - I am writing this review in search of a remedy. In hopes to be able to amend my experience to 5 stars! Residential estate has all Viking Professional appliances down to four fridges, range, oven etc. All other appliances work fantastic! This leads me to a double oven that has been causing some issues. The lower oven will not heat up. The fan will command on when it is turned on but will not do anything else. Not sure where to start. Please help Viking. I can explain in more depth if needed. Thank you in advance for your Time. Lets make it 5 stars soon.

I walked into the store looking for a Sunshine or Vikings traditional gas range. Ive heard of Viking but I didnt know about their products. Their sales reps were not really educated. They showed me the Viking range and were not too technical about it. But when I saw the Viking, I said Wow. Its like a restaurant style range and I loved the way it looked as well as the capacity inside. So, I got it. Its also marked up at a reasonable price and so far, I had a good experience using it at home. I love how it heats up everything so fast and the knobs are good to work with. But I get confused once I use the conventional or the bake. I dont know what the difference is or how it works. Im not chef type person and Ive been Googling that to try to figure out whats the difference between that and the regular bake. The grills are heavy duty, too, which is good. We got to be careful when we take them off and clean them so we dont hit the actual stove with them. My wife cleans them daily and she scratched the front on top of it on the shiny part. It was stainless steel and she said it was heavy so she dropped it.

At the beginning, I wasnt happy with Viking - they didn’t have good reviews. After I went to the store, the guy convinced me that they had changed and they were doing a better job with them. He told me to try it out and that if I didn’t like it, they would take it back. The refrigerator was making a noise and that was bothering me. We had a GE for 16 years and it was fantastic so when I started hearing the noise, I figured I made a mistake. We have called somebody to come and check it out, but they said everything was okay. I dont know if they adjusted something but after that, it’s been working pretty good. I like the bottom drawers of the refrigerator. It’s like a long drawer and has a nice size since I can put a lot of stuff in there.On the other hand, the toe grille was not put in properly. One side is lower on the floor and the other one is higher. Even though we try to screw it in, it doesnt do anything and it just keeps coming down. I was thinking of calling the other day about that because it was bothering me. But other than that, Im very happy with my Viking. I havent had any problems yet and I have it almost for a year now at the end of August.

I like the range and the dishwasher seems to work well. But the refrigerator was kind of a disappointment. Weve had repairmen out four times in the last couple of months. I thought maybe they finally fixed it, but it’s still not quite right. We built the whole kitchen around it. If anybody asked me right now, I would say I wouldnt go with Viking.

Viking has a great reputation. We were looking into fitting into our budget long-lasting appliances. The place we bought them from was having a deal at the time, and it included all three appliances for a great deal. However, had it not been in the middle of a pandemic, would have been a lot easier. But there were some delays and some confusion as to when appliances were going to be delivered. Some were delivered at times when we were told they werent going to be, so our contractor wasnt prepared. But I love how heavy-duty it is. We had an incident where we needed to replace a part, and it came quickly and within the warranty. The Viking refrigerator looks great.

I bought a new home and theres a Viking Range in it. It took a while for me to get used to the idea of having a convection oven because I’ve never had that before but I like it a lot. It seems to be really good quality. But I’m not exactly enjoying the cleaning process of the surface on the top where the burners are. It’s got the grills under every burner and it’s not fun to clean all that if there are spills or things on top of the cooking surface. There are way too many little parts to clean and I was coming off of just a solid surface cooktop which was pretty easy to maintain. Other than that, I’m enjoying the gas. I like the fact that the burners light instantly and get hot faster than an electric stove.Also, when I had a service guy out from Viking for the door of my brand-new dishwasher that had a broken latch on the side, he played around with the oven, too. When it was running, the convection stops and starts, and stops and starts. I asked him if that was normal and he said yes. But he still made sure it was working right and tinkered with it a little bit.

We got several appliances at the same time, so I had to interact with Viking a couple of times. They’re doing great. If I had the opportunity to compare some side by side over the years, that would be nice, but we didnt, so we spent the money. Although there’s a little insulator flap on the door of our fridge, and it’s got a little rip in it, the fresh drawer that you could set the temperature to is a good feature. All in all, the prices are crazy, but quality-wise, I’m satisfied. Theyre durable goods.

A condominium I bought in California many years ago already had a Viking installed. It was brand new and it had one of the big double ovens with the six things on top and the grill. The gas burners are very efficient, very powerful and I love them. However, were now in our second home in Washington state, and we found out that most of the dealers here have quit carrying Viking. They said it was very difficult to get service up here, so Im a little concerned that I made the choice. I didnt realize they were closing it out when I got this last range. Ive had four ranges, and Ive been happy with them. I had trouble with a couple of things on the range I bought in California in my condominium, including the modernized clock it had on it, but I always got service out and they took care of it. So far Ive had a really good experience with Viking and they were good.

I used to live in another house that was already built by someone else and they had Viking appliances. I am used to Viking and I didn’t have any problems back then and I was happy with the appliances. But now, I’m having trouble with the new appliances and mainly with the refrigerator. I had it replaced in March because of a water leakage and the new one is doing exactly the same. It is noisy, too. I tried to get the new one back in November from last year. And then, they sent me the fridge but not the freezer because the freezer was working right. They said they will match them because they’re independent units, but when the guy opened the box, it didn’t match. The handle and a couple of things that you can see were different. If you’re having your freezer beside your fridge, you want the handles to be the same height.I had to talk to Viking for them to take back the fridge. They had to arrange if I had a new freezer because they didn’t have the previous model in stock since they stopped doing it. They sent me both a freezer and a fridge, and within four months, I’m having the same issue again. The technician who came to fix it was the one who came five times for the previous unit and he said there was nothing else he can do. He said he did everything that was possible to switch, to change, to check if it’s working, and it is still the same. When he was here a couple of months ago, he said that Viking was having a lot of problems with the fridge and all their refrigerators were having the same issues. They don’t even know what is going on. The technician used to be a Viking technician and because Viking is having a lot of problems and customers are complaining about their fridge, he moved to another company. And the most recent time I called Viking, the same technician came to my house, but he was working for a third party who is giving service to Viking. I’m so disappointed and I’m tired of having a technician every four months and take everything out of the refrigerator for him to work on it for more than two hours.

We were looking at the Wolf, and it was out of my price range. And the only reason I looked at the Wolf is because of its name in the industry. When we went to the store, the gentleman pointed out that its not necessarily the best product on the market. Its just got a following and a name. It was my first time purchasing a gas stove and he showed us the Viking. He told us a little bit about it and the features, and it had a model that they were actually discontinuing and it was a really good deal and we picked it up.Even our renovator who installed it said, This is a really good oven, because of the way it cleans. The grill of Wolf is tight so its harder to clean. With Viking its so easy to just pick up the grill and wipe it and its done. I love the product. You can really control the heat and Ive never cooked with gas before. I was reluctant, but its a lot more controlled in the heat in how you cook so I like it.The rep was also really good and knowledgeable and not pushy when I first went. He educated me on this. So check out the product because the Wolf and the Sub-zeros got its name in the industry and then everybody wants one, but they don’t realize that theres this other product that are just as competitive and has better price points that are equally or if not, better.

At first, we were thinking about Thermador, but the package that Viking offered with the microwave at the time coaxed us to go the Viking route so that we could have a Viking range and microwave. Were very happy with the range. It cooks phenomenally and bakes pretty evenly, which is really great. Plus, the way the dials light up at night looks pretty cool. But my favorite thing is the blue lights that light up under the lighting on the external part of the range.

I had my Viking range delivered a month ago. However, Ive been disappointed. It was a new purchase and new installation. I have a double door 48-inch range and they werent level. And then there was a crack with the interior of one of the ovens, and the main oven has stopped working when I was getting my range replaced. It doesnt heat up and I dont know if that is installation or bad switching. The small oven works fine, but the big oven does not work at all. I went on record with the company that I bought the appliance with just to say that I know its getting swapped out but I havent done anything to it. I had used it twice. Also, Ive been forever delayed on getting a griddle cover. I have to think its coming soon but its been on perpetual back order with Viking and right now it looks like a margarined, ugly griddle. I just wanna get the cover. I wanna like it. I want it replaced. I dont wanna have to call anybody on it again and hopefully well never speak again. I hope its not an indicator of any sort of change thats happened to Viking because I did have a range in a previous home and I loved it so much. I had not a single problem with it and I wanted to go back to it again.Their people have been very responsive. There has been many cooks in the kitchen in my liking and I cant keep up with whos doing what, but I appreciate the calls. I wanna get the range replaced but the installation of the new one has been pushed back again which bugged me because that was another weekend of no real sizeable oven. Also, I have small children so its a pain in the behind but I just wanna have it done and over with. I picked Viking over some of the other premium lines and I wanna stay with it but I wanna get it right this time.

I am not very happy with Viking Refrigerators. They are not at the level that I thought they were like Wolf appliances. It definitely compares with Maytag and KitchenAid and in that range, I think Vikings one of the ones that I would definitely go for. But price-wise, it is slightly expensive. They are also pretty small refrigerators. I wanted the 44-inch and has more options to choose but I did not see many so I finally ended up with the 36-inch ones. Although, its doing what a fridge is supposed to do and I think thats the minimum we expect to see. I like the compartment arrangement even though the rack arrangement in the lower compartment is small. Its also very noisy and I like to see a quieter appliance than what I have.

I like Viking Ranges look but the glass in the oven range door is loose so whenever you clean it, it slides. And I uncovered that one of the burners is actually shaped differently than the other five. I’ve emailed Viking support about it a week or so ago and I haven’t heard back from them yet. I was really just going for the pure industrial range. With the Wolf, we didn’t like the big red handles. I know they offered us black. The Jenn-Air, I didn’t like that it had a digital clock on it. I just wanted that basic, industrial look. And that’s essentially why we ended up with the Viking. I would assume that the Wolf and the Jenn-Air probably have better features. And from what I read online, they don’t have many company issues in the past. But the look drove everything, unfortunately.Also, their dealer always had to contact the Viking sales rep but hes very slow to reply and promised things that never happened. He said he did stuff when he didn’t. It was all pushed back. Id suggest a new sales rep from Viking. From what I’ve also heard, there are not very many companies that service Viking. They were having to call a company out of Illinois, which kept saying that they were scheduled and coming and would never show. And then, they finally found Mr. Appliance based out of Indianapolis that had an employee that used to work for Viking that now works for them. So, they are indeed servicing Viking equipment now. My range is over a year old, so I don’t think I’m under any type of warranty. I did speak to a Viking rep on the phone about the burner. And I don’t know if she was saying that she was going to send somebody to put one in, or if they were just going to send me the part and I had to figure out what to do with it from there. So, I’m not really sure how all that works. I’d probably need to read that warranty a little bit longer. I know there’s a five-year on different types of parts and a one year on something else. So, hopefully, that’s obviously covered since it’s a manufacturers defect that they put the wrong burner on. The burner cap has little legs on the side of it. The burner is rounded at the top. It doesn’t have a lid like all the other five so the cap doesn’t stay put. You’re not really ever touching it, but whenever you pull it off to clean it, you just to have to position it where it sits. I love the way that they look but they were just a lot of trouble.

We purchased a home which has a Viking Dual Fuel Self-Clean range. The previous owner rarely cooked, so the range should have been like new. My wifes hobby is cooking. The oven temp. was never correct. The self cleaning worked only once. The second time we tried to use it the heat never came on and the door locked. Now the door lock continues to lock and unlock making it impossible to use the oven (this continues to cycle even though everything on the range is off???). Thanks for the heads up in your long list of complaints. We will save enough on service calls to buy a quality product. This expensive, useless, paperweight is going to the curb.

I have a 60 professional quality Viking freestanding oven & range. Its never worked correctly - the oven fails with one or two uses, and this started within 24 months of original installation. Ive spent over $1,500 on repairs (Viking said it wasnt under warranty, though the warranty clearly states THREE YEARS) and it still doesnt work. The Viking authorized repairman told us this week Viking is not willing to take responsibility for their product and theyve suggested you have the oven wiring replaced at your cost....I am so frustrated with Vikings treatment of our customers that Im considering not working for them any longer. This is what I get for $9,000?

Everything is great about our Viking refrigerator and I like it. However, it doesnt make enough ice and Im not happy with it. I talked to my brother-in-law who paid a lot more for whatever kind he has and he told me the same thing about his, so I guess its industry-wide. But it keeps my beer cold and thats all I care about. Overall, I had an excellent experience.

I had a Viking for a dozen years, and I wanted to fill the space where it came out, so I got another Viking refrigerator that is about the same model to fit back into the built-in site. The people at the Viking dealer were very professional and knowledgeable. My experience of getting a new one, getting it put in, and getting it working was about as painless as it could have been given that the people who came out to do it have to come up to a condominium setting in downtown San Francisco which is not trivial.This particular Viking fits my needs because of the space I have to put in. I like its size and how it looks. Its a good size refrigerator, its narrow, and the width of it is 24 inches out so it doesnt stick out in the room. It does a good job. The first one should have lasted longer than it did. I had three major repairs in the last three years of it. I hope this next one would last longer.

My mom had a Viking range. I liked that it had the dual fuel and self-cleaning oven, so we got one too and we really like it. It is sturdy and seems very well-made, unlike some of those cheap or lower-end brands. I like all of its features. I like that the burner grates are individual, so they’re not so heavy to lift up. I saw that some other brands had only three burner grates or these were doubles, and I did not like having to pick up that heavy stuff. We went through Ferguson to buy our Viking range and they were great. We spent a lot of time looking into the range that we would buy because we just remodeled our whole kitchen and I’m hoping that our range will last for a very long time like my mom’s. I would recommend Viking.

I have had a Viking gas oven that has had the same recurring issue since it was brand new, 3 1/2 years ago. The oven heats up but then fails to reignite, causing the oven to lose temperature. Viking service providers have put band-aids on this issue 3 times, the latest 4 months ago. These have helped for a short period of time, but eventually have all failed. When I called Viking today to let them know that the issue is happening again, neither Viking (nor the service provider) would stand behind the product or the work that was done to fix it. The customer care department told me that I would need to pay for the service, and then Viking would decide whether or not it was a quality issue. They would not escalate the issue to a supervisor, claiming that there was no such person. I am writing the review here in the effort to get some resolution.

We were looking at gas range at the store and Viking was the one that we liked. It's made here in America and the quality is good. My favorite feature is the conventional oven. But when you open the oven, it has a metal sticking out that if you clean it, you'll be able to feel it and it may be dangerous. You can cut your finger. We didn't realize this until my mom was trying to clean it. So I've been trying to get them to come out and see if they can fix it, but I haven't heard from them.

Weve owned a built-in Viking refrigerator before. The new home we purchased was a construction and the area was really unusual. They had already picked G.E. Monogram appliances but we heard their refrigerator wasnt good. We wanted a higher end refrigerator and since we had experience with Viking, we ordered one online through AJ Madison. It was a stand-alone and theres not many high-end companies that make a stand alone. We didnt have to pay self-tax and shipping. The refrigerator looks pretty cool and the functions are great. Weve been very happy with Viking.

Ive always bought Viking products, and its been that forever. All their ranges, especially, have been terrific. I got a dual fuel range this time instead of an all-gas one. I bought it in an open-box store, so I didn’t have to deal with the Viking dealers who are inflexible on pricing and everything else. Ive had my old Viking range for 30 years and its still working fine. So, the new range is just an upgrade for my wife. The product is great and I love it.

The sales part was absolutely a pleasure. I bought the Viking appliances at a great store which has all the high-end stuff. For some reason, I picked Viking because I have heard of it in the past. I didnt know any of the other names but I looked at everything. I liked the oven probably because my wife is short and the way the door opened and the way she could access the oven was probably the only oven that was like that. So, we purchased it. We knew that Viking was a good name, which was why we purchased all the rest of the appliances to match. Every appliance in my kitchen is Viking and I’m very unhappy that every piece came with some kind of damage. The refrigerator door never opened correctly and the cooktop has a little blemish on the front of it in the face panel. But I have no problems with the top and bottom oven. Thats been great. The refrigerator was less than a year old and it has been having a problem with the LED lighting. They have been going out so I called for service. They sent somebody who came completely unprofessional and scratched the inside of my refrigerator with a pick trying to get the light out. The whole inside of the refrigerator is powder-coated and it is not replaceable. The service guy spent two hours there and never fixed it. I called complaining that he made a mess out of my refrigerator. He said that with everything thats going on in the world, there are worse problems in life than a scratch inside my refrigerator. This is a $12,000 refrigerator. After about two months later, he finally came and replaced the burnt-out LED lights that were in it and he touched up the scratch.

Ive known about Viking from friends who used to have it in their houses and I got a Viking range because of its appearance and quality. It looks nice and works as expected. It’s still pretty new and I haven’t used it too much. But is been a positive experience so far..

I initially read about Viking Range on the internet and heard that they were good ranges from others word-of-mouth. Then there was a lot of bad write-ups about Vikings from the service warranty, saying there were the ranges have a lot of breakdowns. I then found out that it was taken over by Milne whose goal was to improve on service and reliability, so I gave Viking a shot. Now that I have it I think its quality is top-notch. I love it. The grill is my favorite. My least favorite however would be the time that it takes for the broiler to come to temperature - it takes a half-hour at least. Maybe Im doing it wrong by waiting for the oven light to turn off when it is ready. But other than that, its wonderful. Viking is a phenomenal range but there a few things one has to know about it. It takes a little bit more maintenance but its worth it. The range has to be cleaned once a month so I take it completely apart on the first of the month, every month and soak everything, dry it all, and put it back together. I do the same thing to the Vent A Hood exhaust fan I bought and have that and the range paired together in the same color. Also, the burner sometimes doesnt light so the top needs to be taken off then go through the holes with a big pen and wring it out to make sure that the igniter is dry.

Were in the Florida keys and we just spend a couple of months a year at this house. We had to get a local company to take out the old refrigeration units and put the new ones in. We needed someone that would guarantee they could get the units upstairs. It was a complicated matter so we chose Viking Refrigerators for practicality purposes. The couple times I saw the Viking rep, he was very pleasant and it was so nice that he could call the company to get right in with somebody to troubleshoot problem. It was really good that they offer that so I know I wasnt relying on one person with very limited knowledge as to what they have.The refrigerator was doing well but there was a lot of noise in the beginning. I took a peek on the top for some vibration and I read in the instructions 22 screws go in there. Once those were put in the noise went away. Also, the quality control needed some help. In the freezer the sensor at the bottom of the door was installed backwards. They had several visits but they couldnt figure out what was wrong with it. And they finally got it, had to order in a part and then we had ice. But other than that, they have been great. Right now, Im super happy with them. I love the size and quality of the ice cubes. They fit right in my water bottles. The freezer doesnt defrost so much every time that the ice sticks together. So thats good, I like that.

My wife and I have always wanted a professional level range. We considered Viking to be the best, especially for $5,000. Now were totally disillusioned!! First our dealer tried to fix the problems. When they couldnt, they turned us over to Viking and wouldnt come work on the range any more. Viking through their rep in Milwaukee visited us a couple of times and then stopped responding. The igniters have been replaced at least four times. One or more of them continues to fire for some seconds or minutes when turning on any burner. If the oven doesnt light on the first ignite youd better be right there to turn off the oven because on the second ignite the oven will blow up! Viking doesnt care. How they keep their reputation after reading all of the customer comments is beyond me. Id give them zero stars if it were possible. All we can say at this point is----STAY AWAY FROM VIKING!!!!!!

The quality is good. The only thing I dont like about the range is the burner is chipping already. Other than that, its a great range. I highly recommend it.

Ive known about Viking Ranges for as long as I can remember. I went with them as they seemed to be the right fit for me in terms of power of the stove top and availability of an electric oven. Im quite happy with the one I have so far. I like the size, the power of the burners, and the griddle. The reps were quite helpful too. I called once just after it was installed because there was something I wasnt sure was normal, but they gave me helpful advice about how to adjust it.

I purchased a Viking range for my home. I was reading the reviews and I just went for a try. The Viking dealer was very helpful, and everything went well on the installation. The quality of the range is very good. I’m happy with it and I like everything about it.

I got lucky while shopping for a counter depth refrigerator at Best Buy. It happened that BB had a discount on their Viking 36 French Door Bottom Freezer floor model as they were replacing that model with a newer model. On top of that the floor model had a small dent on the door, so it was further discounted. Im have never owned a high end refrigerator... Its amazing in comparison to my last GE Profile. Good looking design, even down to the control panel. I was concerned about having the bottom freezer and now prefer it over a side by side. The interior LED lights are amazing. Fitting a pizza box on the wide shelving is fantastic. The motor is relatively quiet, a bit noisier when it goes through some sort of cycle every so often for a few minutes.

I wanted a commercial grade oven for the new house because I do a lot of entertaining so I got a Viking range. I, however, had problems with it. Six out of the eight burners failed during the installation. I then called in warranty replacement and they sent the company out and theyre supposedly on back order. Ive been waiting for the replacements for six weeks now. I have two working burners for a $13,000 oven. Im not happy at all.

I purchased a home that was 1 year old with Viking fridge/freezer and Viking oven in 2005. We had problems with the defrost cycle of the freezer section, within a year of moving in. Ice would freeze up on the back of the freezer then defrost. I called an authorized Viking service to come and fix the problem. He came, used my hair blow dryer to melt the ice, made some adjustment and left. It happened again and again. The melting ice ruined my wood floor and I had to pay to get it replaced. Then a year later, the door started to hang crookedly. I decided to purchase a new Viking fridge/freeze, same type but newer for about $10,000. I also bought the extended warranty on it. Within 6 months, the first drawer cracked. I called the dealer and they told me my extended warranty would not cover broken drawers or shelves because that is considered wear and tear. I was completely annoyed. I tried to fix the drawer by crazy gluing it together. I also have red sticky tape wrapped around it to hold it together. I had to do the same with the cracked door shelf. Now 3 years later, I have three broken shelve doors and the broken drawer, all taped with red tape. It is absolutely disgusting the shabby quality of product that Viking builds. The oven that came with the house, the door became crooked too and doesnt close all the way. I had an authorized service come and see what could be done. Nothing! They no longer sell the hinge replacement part. I had the same problem with the printing on the oven panel too. It has worn off and I had to write the temperatures and the baking programs with a black magic marker! I also called them to find out what I could do about that and they said I would have to buy a new front panel! I am 56 years old and have had many fridges and ovens in my life. I have never had any problems with any of them. Most of them were about $1,500.00-$3000.00. I will never buy a Viking product and when I am in an appliance store, I try to stand by the Viking section for as long as I can and tell anyone considering buying a Viking to not do it! I tell them to read the reviews about Viking products first. I decided to add my review so that if I can save one person from wasting their money, I will then be a satisfied Viking customer!

The builders put Viking in the brand-new house which Ive only had for over two and a half years now. And Ive had trouble with both my refrigerator and my stove. Although, I had Vikings before and the refrigeration was okay parts of it get really, really cold and even the bottom drawer actually freezes things. I was disappointed within a few months after we got it. The dairy product holders were both cracked and when you open the door, all the butter falls out. It took me a very long time to get it fixed because the dealer’s contractor was not responsive. I was informed that the warranty on that was only three months, which I thought was crazy on Viking since a Viking product is so expensive. It took me over a year to get that done and even spent the year leaving messages back and forth and got me assisted for it to be taken care of. I ended up just finding the manufacturer and ordering the part myself. I paid for $370 a piece which I thought wasnt right. I didn’t speak with a Viking customer service but I dealt with Ferguson which was the distributor that sold the Viking to the contractor. The experience was not okay. I had to get really mad and involve the contractor to get it done. The rep felt really bad once I called the contractor in and promised that would never happen again. So, I havent signed with Vikings again. I’ve heard another person in this neighborhood who has Vikings and had the same problem with her dairy product holder.

Weve already had three issues with the range. First, the wiring harness for the burners that they installed was wired backward so they came and fixed that. Then, the thermocouple in the oven was bad and it cycled way too frequently. It took a long time to get parts but its fixed. The third issue, which isnt resolved yet, is theres a warp in one of the panels. As the oven heats up, that warp kicks loose and we hear a bang. These issues should have been caught by decent quality control and they werent. But the oven works and I love it. I love how easy it is to clean and maintain and it cooks amazingly.

My sister had a Viking Refrigerator and I also chose them because my LG broke and I wanted a counter depth refrigerator, basically with the luxury of a high-end refrigerator, but not having a built-in. A built-in will run you $10,000 to $12,000, so I thought it was a good idea to go with the name Viking. It really fits my kitchen as well. The price was on point and I didn’t consider anything else because of it. The quality of the refrigerator is good, so far. It seems to keep my food a lot fresher than my LG did. However, the refrigerator door doesn’t stay all the way down in that lift. It also makes ice so fast that when you pull the door open, ice cubes fall out. It’s not a defect and it’s not such a bad thing, but its not perfect. Nevertheless, I like the handle of the refrigerator because it matches our Wolf oven. Im all about the look and I would tell others to definitely go for Viking Refrigerators. I would also tell them that I could actually go to Costco with the comfort of knowing my food is going to last.

We got a Viking Range through an appliance package which involved us getting a range and getting a Viking microwave for free. Currently, were having a little difficulty with the oven holding temperature. The range top is great but were seeing swings of upwards 20 to 50 degrees from what the thermostat is set at. Still, we love our range top and the gas controls.

We were building a house and we were wanting a bigger range. We started looking around the Austin area which is about 100 miles from where we’re actually located. We went into the store, looking at all the different products. Then we found a company closer to us that carried all the same brands except for one that we were looking at. But that company in Fredericksburg said they’ve had people in this area who requested the same range that we were looking at but the manufacturer doesnt come to service it. So if something happened, we weren’t gonna get service on it and that was one of our things. Then we started looking at Viking and they said that Viking comes out to this area and services the appliances that are messed up. So we got the prices and the features on everything and the representatives told us about everything. That was what made us choose Viking. Besides, Wolf was way too expensive and I couldnt see spending the money to get the same product. The reps were also very helpful. If we had questions or concerns, we called them on the phone and asked them, and they remembered us. So as far as helping us and selling, they were fantastic.One thing I also noticed is that, versus Wolf and Thermador, Viking has all the burner heads in the same size. And I like that. This is something that drives me absolutely nuts – when youre trying to cook somewhere and you have a big burner here, a medium here then a small one here but you gotta cook three large pans. You only really have one burner for it. With Viking, I don’t have to worry about that and that made a huge difference. The range is awesome. The ovens are taking some time to get used to just because they cook faster. But that’s a good thing. We were also kinda regretting that we bought a range this big. But in the first couple of times we’ve used it, we were almost using every single burner and the ovens at the same time. I thought it was a good thing we bought this. In terms of the use, the care and trying to clean it, everything is great as well.

I thought Viking is a good brand but the refrigerator saw two changes already and Im not happy. They take too long to come and check it. I am frustrated. It’s the third refrigerator and still nothing is happening.

We saw at Best Buy that they had some Viking Ranges along with some other commercial brands. My wife was interested in a gas range with a black porcelain top. It came down to styling for us and we ended up with one from Viking. We like the appearance. However, Best Buys people really didn’t know a whole lot about Viking. Viking had a promotion going on with their commercial ranges where they provided a free dishwasher. Because we didn’t buy the professional line, we couldn’t get that promotion. It was a little disappointing ‘cause the stove we bought costs as much or more than the original professional model we were going to purchase. We’re also having problems with the Viking range as the oven hasn’t worked from day one and weve had it for over a month. We have an open service call right now and we’re waiting for parts. The service guy was out once but he didn’t have the right parts. He has to come back and hopefully, itll be this week. We had a Samsung top-of-the-line Chef Collection gas range in our old house right before this Viking range and it caused us nothing but grief. It’s a little disappointing for us to move up to Viking, which should be a higher class, and now we’re having problems with our brand new range. My wife likes the heat control of the Viking range, though, and that it simmers much better than the Samsung did. She loves the cooktop. At this point, the Viking range has a great appearance but questionable reliability.

I like my Viking Range very much. I like the design and the ruggedness, and just the reputation they have. My favorite feature of my range is the six-burner top. I had one service call under warranty on it and it was a very simple and easy fix. If I ever move, Ill buy another one.

My Viking refrigerator broke. We moved in to a brand-new house and the refrigerator started making a loud, fan-like noise and started dripping water. I called Viking and they gave me the number of a place for repair people but those guys still havent gotten back to me and it has been a month. They call me and tell me that theyre gonna set something up but then they never call back with an appointment. We have brand new Viking appliances and spent a lot of money on them. Ive never been able to use my steam oven because it didnt come with a drip pan. I called Viking for that and they told me that its on backorder and that I would have it in three weeks. That was three months ago. I like the way my Viking appliances look but when they break down, theyre impossible to fix. I have better luck with my other appliances. I had a GE Monogram before and there were no problems. If I had a problem with it, their repair guys would be at my place the next day. Still, my Viking refrigerator which has a full fridge and a full freezer has held a lot of stuff. I can put three weeks of groceries in it. I recommend Viking for the look but Im not happy that their stuff was really expensive and now they arent working already.

I had always wanted the Viking brand and when I shopped around, I figured it was in my price range. I took it and my interactions with Reno’s Appliances were very good. I like all of my ranges features and the quality is very good. Id tell others to get Viking as well.

Viking Refrigerators came in with the house that we bought. My ref is the double-door open and I love that I can open both doors and see everything. Theres no division and I can put whatever I want in the refrigerator part. And I like the presence of it. I also have a Viking range and a Viking dishwasher and I love my range. However, Im very unhappy because the seal on my freezer drawer does not seal. I have someone who will be looking into it. Overall, Im cautiously optimistic with them.

We remodeled the kitchen and we wanted to go with something that was of really good quality and something that was gonna last. It felt like Viking was the way to go. We have some friends that have Viking appliances, and they also recommended it. We bought our Viking Range at Best Buy. It was delivered and hooked up. Everything was fine from the beginning and we love it.There was an issue with the stove. There was a knob that was not working correctly, but the company came out. They were referred to us by Viking. They fixed it, and we havent had any issues ever since. The qualities are great. I cook a lot, and I feel like all the items, the fridge and the stove in particular, are very sturdy and heavyweight. They seem to work better than the last stove and refrigerator that we had. My wife and I are very happy.

I had a Viking refrigerator and it was a later model. The storage area wasn’t big. The refrigerator I have now that came with the house has more light and I like that I got more room with this one than the one I had before. I love my Viking refrigerator.

Ive had a great experience with Viking. The quality of their products is very nice plus I really like their sales guy. He was very helpful and he really sold me on their products. The delivery also went well. I like the way we can add panels in the refrigerator. It looks like our cabinetry.

Our order, which was installed in Dec. 2016, included a 7 series propane cook top, 5 series oven, 3 series upgrade dish washer, 48 side by side refrigerator, and 950 cfm downdraft vent system. The washer has been the most disappointing appliance of the lot. It has less capacity inside than our previous Kenmore washer and weve had to replace the racks due to a binding problem. There is also an intermittent problem with the control panel on the washer. On the cook top, the small burner does not light reliably and the design of the cook top makes cleanup a real chore after every use. The performance of the cook top, oven, and refrigerator is great other than the problems mentioned.

I’ve owned Viking Refrigerators for a while. Ive had my old one for 20 years and I bought a new one due to its brand and reliability. I also like its look. Ive had my new one for about three months. But the quality becomes questionable after 10 or 15 years and it becomes very expensive to maintain. Also, the issue with the two I have right now is that with the way they are designed, regardless of the temperature, everything freezes over in the top shelf. Everything gets slushy, especially beverages. It almost makes the top shelf unusable and I have to move all beverages to the bottom. I can only store limited stuff up there, otherwise, it’s gonna freeze over. They should at least have a cover on there. Also, they should extend the warranty.

I bought the refrigerator through the Pacific Sales inside the Best Buy, but the delivery part of it was terrible. The people that were supposed to do the delivery and the installation screwed up twice. It was a 48-inch refrigerator, so its pretty heavy and large. The sales rep has specifically put in the requirement multiple men team to come for the installation, but twice they came out with only two guys and they weren’t able to do the installation. Other than that, the refrigerator has a nice design and has a quality feel to it. But I didn’t expect it to breakdown so early. The icemaker went out only less than a year that it was purchased. So I had to have it serviced.

I heard better reviews on Viking from people that have had them, and I wanted to go in the direction of a range like this only because less bells and whistles means less to break. The quality is good. The door handle wouldnt open one time and the rep that came to do the repair was excellent. He was on time and it was easy to make the appointment. They were very good and professional. I also like that they took care of the problem quickly. Plus it was covered under warranty.