My wife decided to purchase a Viking refrigerator because she likes high-end stuff. The units refrigeration is fine, but I’m a little disappointed that we had to request a replacement for some of the drawers because they were cracked. The drawers seemed to get damaged very easily because of a quality issue. When they sent us the first replacement, there was a problem. So, we had to request another one. Nevertheless, there was no difficulty getting ahold of the Viking contact. We are also disappointed that we cannot retrieve ice or water from the door or water, and that the door is squeaking. Overall, Im not sure if the amount of money we spent is even the value. I could’ve done fine with a Kenmore.

When I moved into my house, it had a Viking six-burner cooktop which I thought was very well-done. It was enamel, not stainless steel, but was much sturdier than what I have now. I was impressed with it but its been there a while so I wanted to replace that. We redid our kitchen about five years ago and thought I would use Viking products. Thats how I started looking at the other matching pieces. I do a lot of cooking but the quality of what I purchased is not the same with what I had before. In hindsight, I wish I had just kept the Viking cooktop and had gotten double-oven in its place from somebody else. The stainless steel on the cooktop scratches. Ive already had to replace the grates once. Then the temperature on the double oven wasnt getting correct because the hinges were not strong enough. They had to be replaced to the tune of $400. Even after that was done, I still had to have a repairman come again to calibrate it correctly.Aside from the cooktop, we bought a Viking refrigerator whihc we picked in particular because we have space constraints and it worked well. The only thing I like in the new configuration of the model I have is that theres extra shelf at the top. Its very small but Im a baker so I put my pieces right in there to cool in the freezer. But the quality is horrible. Ive had several other refrigerators with which Ive been far more impressed with. The plastic inside is poorly designed in that the butter dish slides open when the door opens. Now, theyve changed it and within days it dented my initial fridge. I also had to replace an internal part as one of the drawers cracked. My first fridge had an ice maker problem and then the compressor went.I went through many months of badgering Viking to replace this thing. The Viking team members have been respectful but not timely. If I hadnt been a diligent pain in the neck, nothing wouldve happened. I had to keep contacting them before they had somebody come. When they contacted a person and I never heard anything, I contacted Viking again and finally got an email that she had left the company. But there was no follow-up.I finally got a new fridge and the people that Viking contracted with to come out were very helpful. When they came out, I spoke to Sally from Viking and wanted to verify that the trim kit will fit in the unit because I spent nearly $1,000 for the kit to make this thing look built-in. Sure enough, the contractors who came forgot the kit. So they came back again with it and only was able to put it in on one side. I then had to call a carpenter and pay out-of-pocket to have it replaced. I then called Viking again who ultimately recouped that fee for me and made me whole. But then again, the ice maker doesnt work in this new refrigerator. The repairman that Viking contracted with from Dillon Appliance came out this week and said that it doesnt function. So Im very disappointed.For the amount of money and time Ive spent on this, its crazy. I shouldnt have to have a part-time job tracking down Viking. They should do what theyre supposed to do. First of all, they should produce a good product. And second of all, Ive dealt with all these different people to have these things repaired and still have a refrigerator that doesnt have a working ice maker and this is my second fridge. And I was out of a fridge for five weeks. It was a long time and I have four kids. I have a backup fridge in the garage but its small. Nobody at Viking really seemed to be worried about this or really apologetic that their products shouldnt break and theyre very sorry that my compressor completely went under five years.I would never buy another Viking product. Its not worth the money, especially the refrigeration. Its like any other refrigerator and they slapped the Viking logo on it. Thats actually what the guy at Dillons told me. Theres nothing exceptional about it. Then Ive been somewhat pleased with the double oven except I had another double oven for years and never had to replace the hinges. Four and a half years in, Im already replacing hinges which is not exactly what I wanted to do. But I needed to retain the heat. Its a very disappointing experience. The product is by no means worth the amount of money I spent on it. The value isnt there.

We liked the look of the Viking Ranges. We also liked the multiple burners and the size of the double oven. We knew what we wanted as we shopped, and we picked Viking out. Weve had a couple of problems, though, but it is covered by warranty because we built the house. We had to have it completely replaced once, because the main oven door wouldnt close and seal. The original dealer stopped carrying Viking, so we ended up having to get the replacement from another dealer. Because it was an all-new construction, the builder handled finding the other dealer, and he contacted them. They quoted all the same appliances and everything was smooth. The pricing wasn’t any different. It was just a matter of waiting for construction completion, and everything was here when we moved in. It didnt hold up construction. With the replacement, though, the two oven doors dont align. There’s an uneven gap, so it looks like somethings crooked. But theyre coming next week to try to get that fixed. Were hoping that its some adjustment that they can make and not another problem. Another thing is that it has all large burners. Theres nothing smaller for just a small pot to simmer something, so I’m always dealing with a larger wider diameter pot. But it’s a nice product, so far. Theyve been accommodating with the issues that weve had, so I would recommend it.

Fan on stove was extraordinarily noisy: Viking sent a local repair company to assess, and on their recommendation a new fan was provided and installed. All very smoothly and well done. We are very satisfied that Viking backs up their warranty!

Use of 48 inch range - The Cobalt blue range is beautiful. The burners and oven works very well. Two flaws (1) the large oven has three racks with only one that completely pulls out making it difficult to clean the back of the other two. Cooking a large turkey looks to be a problem. (2) The all gas range does not have a self cleaning option. We smell gas for a few minutes when the oven is turned on.

I saw Viking in other peoples home and Ive heard about it before. I liked the look or their design. My builder bought the Viking refrigerator when I moved to the new construction five years ago. The refrigerator part is okay. I like the shelving and the refrigerator is very spacious. The look of the refrigerator looks great and looks very modern. Functional-wise, its a big refrigerator and it has a lot of space, but other than that, its just a refrigerator. Also, I had an issue with the freezer recently. It has a drain pipe to a pan underneath it to drain water. The pipe got blocked and there was icing there. I had the repair service to repair it. I learned from the service guy that I need to do maintenance every year to move the refrigerator out and then its back to prevent any blockage. I had a bit of interaction with the vendor and their service was okay, although it will be helpful if the appliance dealer could have a stronger service department.I have about everything from Viking. I also have a dishwasher, microwave, range, and the hood above the range, but the dishwasher has many problems. It has been serviced by the technician three or four times already. When I had the dishwasher problem, I called the service company and it took seven to 10 days for them to show up. Sometimes I had to wait for a long time for them to show up. I may not want to buy Viking at all because although I had good experience with the refrigerator and everything else, if one has a problem, I may have to buy another different set. I need to have matching appliances. Viking has to take care of everything including the one that I have a bad experience with, the dishwasher.

I love my Viking refrigerators temperature control. However, the unit that I had prior to purchasing this recent one went bad so Im not quite sure on the lifespan of Viking. Ive been privy to my previous one for about three years. But this new one, Ive only had for three months. The parts werent available so I had to purchase a new one. But other than that, my customer service interactions have been good.

I had a friend who had Viking ranges and she raved about them. So, I figured I would just go with her recommendation. I like Vikings quality a lot. I had a Viking D3, the older version of this Viking, and this one is significantly better. I just love the level of the flames of the burner, its just consistent and even heating when youre cooking. The Vikings team was great. I actually had no problems at all. I liked the store that I purchased from a lot. The quality is great. I have a Viking oven and a Viking refrigerator, and I love them all. I would recommend them.

I heard about Viking ranges through the grapevine and we like the features. The range is a high-quality one and it operates well.

We went through an open house and we saw one with Viking as one of the stuff they put in their kitchen. My parents really love Sub-Zero and we were wondering if we’d go with Sub-Zero or Viking, and we picked Viking out of price. I like how cold it is and I like the fact that food doesn’t go spoiled as easily as with my traditional $2,000-range fridge. I bought a floor model and I called Viking ‘cause it had an installation issue. They sent a third-party company fast, which is good in terms of their customer service. However, the company who did the repair was not as good as I would like them to be because they couldn’t do it right and they put on the report that it might be a different issue. They scheduled it for another three to four weeks ‘cause of the parts. Overall Viking is pretty solid, but from the design point-of-view, it’s a bit outdated compared to others. Sub-Zero is better but it’s a little bit pricier and it’s harder to find a floor model than Viking.

Viking Ranges has a good name and their product was what my wife wanted. The quality of the range that we bought from them is fine and we like its looks. Weve only had it for a month or so and we haven’t done a whole lot of cooking or baking on it, but we’re happy with it. The Viking range, though, is very expensive.

I had an old Viking and we had to have it fixed. It was silly to go buy one with the wire, but we couldn’t find anyone to fix a Viking. When we got a new stove, I left it up to my son. We looked at a lot of companies, but he chose the Viking. Its nice and he loves the simmer. He’s happy with the product.

I have used Vikings many times in many homes in the past. I liked the way it functions, and it cooked even. I liked the way it looks, too. It is built well. The range tops and the ranges seem sturdy. I had a conversation with the regional Viking manager. Her name is Sue, local in Sonoma or Marin County. She was very helpful and very compassionate about our issues. As a result, she sent out a second technician to try to troubleshoot what we felt was the problem. They kept insisting that this was just how the Viking refrigerator sounded and sort of that was that.It would be nice if the knobs didn’t stick out so far on the rim. There is about a 4-inch piece of metal on the top that sticks out, so, aesthetically, it would be nicer if it fit back into the counter depth. Also, it would be nice if they manufactured some sort of a piece out of the stainless steel to go with the oven that fits in the crack behind the oven. I know that these ranges don’t all flushed to the wall because you have to have enough room for the plug to go into the outlet and enough room to attach the gas hose. So, it forces the range to stick out even a little further, then it creates a one to two inches behind where you are cooking. So, things can spill or splatter or go down in that hole. I could not get any help from anybody on that. We had to make something ourselves. They have a thing that they put underneath the front of the range to cover the gap where the legs are. They made something for that.

When I went to a store in Chicago, the place had all different brands and competitors of Viking, but I was sold on Vikings reputation. The salesman was very helpful and knowledgeable of the Viking product and that made the experience very easy for me. Plus I had a deal going on at the time where I could buy a type of package that fit well because we were remodeling our kitchen. Theres been a couple of little issues, but when we have had them, theyre on top of it right away. The first issue was when the icemaker went out and the second one is that the door on the range is screwy. I have a guy coming out today to service my range so the service has been great. Hopefully its not a big deal and its under warranty and everything is fixed and again, well be very happy with our purchase.

Please dont waste money on any Viking products! I have had two dishwashers in the past 10 years that fall apart and no longer work. I also have Viking fridge. The drawers broke, builds ice in the bottom of the freezer every few weeks that you have to hammer away to get the door to shut, and have replaced the ice maker twice which no longer works again! I buy bagged ice to fill my ice maker. Viking products stink.

The builder selection for our new house was a Viking Model RVDR3301 Range. The range burners are very difficult to control and it is easy to overheat what you are cooking. The simmer functionality is very non-linear and if you’re not careful the burner will go out. Cleaning the range top requires dismantling the burners, which have some delicate parts.The oven temperature takes forever to preheat and the temperature varies quite a bit. Initially it would varied much as 50 degrees at 300 and the average temperature was off by 25 degrees. Even after two adjustments to correct the offset it still makes cooking delicate things like a cake difficult and everything seems to take longer to cook. The window in the oven door fogs up if you are cooking anything moist making it difficult to see what’s going on in the oven. And the chrome plating came off the oven racks and they needed to be replaced under warranty.

The oven does not work on my Viking and I have made several attempts to contact the service department at Viking. No luck. I have decided Vikings are for looks and not for use.I bought another brand. I am so disappointed because I live near their home office and like to buy local.

I was online looking for a dual-range stove, dual-fuel, and I came across Viking. I know people have them and are very happy with them so I went with them too. The quality was great and I love it. The biggest thing that sold me on the Viking was the burners, just being able to turn them on without having to program anything. That was one of the big features. And I have cats, so they walk on top of the stove. Most stove controls are on top but the quality of the Viking, the BTUs, the way it cooks and everything, it’s great and I really enjoy it. It has been a great experience.

I purchased a Professional Series Viking Range this past summer. Used it very little until the holidays came and day before Thanksgiving, it pooped out. So long story short, they got it working for a few days then 10 days before Christmas and all the house guests, the oven stops again. Parts ordered over 10 days now and no one seems to know where they are. The people who are contracted to service the oven are most definitely not the problem, it is Viking. This company has bar none the absolutely worst customer service I have ever encountered. They do not return calls, they put you on hold for literally hours. No one seems to know anything about anything. Even their supervisors are bad. All you can do is leave a message. It is a true shame that a company that is representative of how things are done in the United States of America has screwed it up so badly. They are apathetic. Too bad because not every American company is this bad. I have had a much better customer service experience with my foreign made TV. I would recommend that just because you pay top dollar does not guarantee you will get great service. They are the worst.

I ordered the Viking over the phone with someone. I had to wait for the hood and the dishwasher for quite a while, but it was okay because we were waiting on other stuff for the kitchen remodel. I like the style of Viking Ranges and nobody else makes red in that kind of an industrial feel. Its quality also has been great so far. I like all that all the burners are the same size and its iron top is simple. It was pretty good and I’m glad that they just left it to me to install. However, the dishwasher that I’d gotten originally from them has no damage on the outside but was all dented on the inside, so I don’t understand how that could have happened and I didn’t realize this until I went to put it in after having it for 20 days after they delivered it. Then at the beginning of March, it stopped working. The pump that takes the water out just continually would run and it would never start another program. Viking replaced it for me because they couldn’t find a service person in my area. But they wouldn’t just send it to me to put in, so I had to deal with letting an installer put it in. The installer did not do a great job so right now, I have to go back and level it. Now I have to find some additional insulation because they took that with them and they didn’t put all the insulation in the front so it’s louder now. They also didn’t put one of the screw covers on and it’s a stainless steel screw on a black background so now the black tic-toe panel on the bottom has one screw that’s glaring. I gotta fix those things and I’ll paint the screw. I wish they would have just sent it to me and let me put it in, but they insisted on it. In terms of the way they handled the situation, I thought I was dealing with someone who wasnt able to make any decisions. It took them from the beginning of March until they put it in on Thursday to get a working dishwasher. But I would still endorse my friends in getting Viking because I think that’s not necessarily a manufacturing problem.

Ive had a great experience with Viking. The quality of their products is very nice plus I really like their sales guy. He was very helpful and he really sold me on their products. The delivery also went well. I like the way we can add panels in the refrigerator. It looks like our cabinetry.

Ive known Viking from many years ago in the food service business. I wasn’t going with the Viking Refrigerator, but with the Viking cooktop. Both appliances came as a package deal and the sales pitch was one item would be free, so it was easier for me to do that. I would have never gone with Viking for my refrigeration purchase. I’ve been using the refrigerator for about a month now and it appears very sturdy and I feel its gonna last. It also appears to do a great job to have the room that I thought it did for its size. I also like the digital controls on top that tells me what’s going onPeople have to understand the options that come with their Viking Refrigerator, like the ice maker versus non-ice maker, down to if they have water filtration for access to waterspouts. Viking is really there when you’re looking at the quality. On the other hand, Viking is not sitting extremely well with me on the customer service side. I had the direct vent and it hasn’t worked since day one. After three months, they finally decided to replace it. I saved my money for a very long time for those items and they are the biggest expense Ive ever made on appliances. It was quite depressing knowing that Viking didn’t stand by some of their equipment. So, be cautious.

I bought a refrigerator and a freezer from Viking Refrigerators because of their reputation. My favorite feature is the built-in lock. However, Im not satisfied with them because of the issues that were having and theyre coming tomorrow to fix them. The drain at the bottom of the refrigerator doesn’t drain correctly so it fills up with water inside below the meat compartment and sometimes it runs onto the floor. On the freezer, were having an issue with the icemaker. The service was the only contact I had with them. Our conversation went fine but the only problem was that Im in a rural area. I had to wait six weeks for them to come over to where this was located to do service. That part has been a bit of a hassle. It was frustrating just because of the service issue.

Viking makes a professional line of stoves that are great for a home kitchen. You can cook using large pots, grill, have a convection oven, etc. I love the variation of btus for the burners. They have a large selection of stove and drop-in stovetops to choose from and they are built in the United States.

Oven has worked well but today...an hour into the cleaning cycle, POP! The interior glass cracked. I would expect heater elements to wear out, convection fan to quit. But the glass thats a bit odd and scary. Now gonna dig through boxes of papers to find if it is still under warranty and if not if the door is even still available. A lot of money spent on this oven, hope door doesnt make an entire replacement necessary.

We went looking at different stoves and we were impressed with Viking by what we were getting for our money. Our place is propane/electric and we wanted a gas top and its got a convection oven in it. We liked that idea in case the power goes out. Were in the mountains and the power goes out here once in a while. This range is super expensive and I would never normally go out and buy a stove like this. But weve got a beautiful house and this stove fits the house to a T. However it was hard to get the kit to transform into propane at the top and we had to wait quite a while. We were cooking on our camp gear outside because they had to go back East for the kit and we had to wait over two weeks. That was the downfall and that wasnt very impressive. I was at the point of canceling the range because of it. Its a high-quality stove and they should have no problem getting parts for that stove. I wanted those parts flown to my house like next day delivery so we could get the stove into place and we couldnt even get that done. I also didnt like that I have to get my glasses on and look really close at the dials. The stove has got a switch on the side. You push the button and the light comes on and it lights up the dials. It shows you when you turn the dial, youre gonna turn it up to high or medium, but its very hard to see. Its got to upgrade. Otherwise, we love the stove. The stove is an awesome product, a very beautiful stove. It does a really good job of cooking and Im impressed. My favorite feature is the convection oven.

Updated on 11/06/2019: My earlier review detailed a total failure of Viking to either manufacture a range that works or have any responsive customer service. It is utterly astonishing that it is now November and the range is still damaged, experiences random failures, waiting for parts [since May!], and never get return phone calls. Chris in customer service simply cannot be responsive to any degree. She only answers emails that we send, provides no updates on the missing parts, and generally could not care less about the $14,000 range that is crap. I am now left with having to commence a lawsuit over this because of Viking’s total incompetence and indifference. Don’t be fooled by fake reviews and faux concern posted by some third party that Viking pays to respond. Nothing has been fixed in six months.Original Review: Bought a Viking 48 range [LP] at a cost of over $12k. Range was delivered and installed. Two days later the smaller of the two ovens has a gas explosion about 60 seconds after turning it on for the very first time. The door blew open so hard that it warped the entire control panel, jamming several of the knobs that turn the ovens and burners on. After many calls to the dealer and Viking, Viking finally dispatched a repair person the next day. The conclusion was that it could not possibly happen but that for reasons unknown, it did. Viking agreed to replace the brand new range. A week or so later, the new range is delivered and installed. None of the burners work and they are burning yellow with 6 high flame. Installer swears that that was normal. More calls to dealer and Viking and once again repair guy is dispatched and shows up later that day. He adjusts all of the burners and sees that the new range is scratched all over and the stainless back splash is also scratched. He puts in a repair order to Viking and says that it will all be resolved. Calls to Viking get the same response. No word for a period on months and calls to Viking are never returned. Finally speak with someone who now says that it is the dealers problem and to call them. Predictably, the dealer knows nothing about this but two weeks later the parts seem to be ordered and when they come in, the same repair company with fix everything. Fast forward to this week, a full five months after purchase of the first range. Repair guy shows up with the wrong parts [!] and no back splash, saying that it was supposed to be shipped directly to us [that has never been said before]. The range is still not fixed and the knobs frequently jam. To add insult to injury, the original purchase included a Viking dishwasher. After having it sit in all of its original undamaged packing for two months, I open it up to install it. The cabinet is wrecked. The back is caved in and the front looks like it was duffed with a fork lift. No one wants to take any responsibility for it. Curse the day that we went with Viking instead of Wolfe.

We purchased a Viking D3-RDDFF23655, 12/10/12, all was fine until Nov. of 2015, when there was water leaking onto the bottom of the freezer, a water device was changed and cost us $333.36 (just out of the 3 year warranty). July of 2017, 5 years after purchase. Ice maker was not working, filtered water was not working correctly. Another repair bill of $840.26 to fix problem. We paid $2,800.00 and in just 5 years have had to pay another $1,173.62. Averaging over $270 a year. Based on reviews before we purchased this refrigerator, we had never expected such needed replacements and problems.

I purchased a newly-renovated house and a Viking refrigerator came with it. But I dont like it. It keeps my food cold but I liked my old GE refrigerator better than this one. It doesn’t have a water option, the ice machine isn’t working and the freezer is not very space efficient. I just think it should have a water filtration system and an ice machine. I don’t understand this ice-free model. And it’s not even working right now.

I bought a 48 range, dishwasher, ice maker, refrigerator, beverage cooler and warming drawer from Viking 5 years ago. Everything but the warming drawer has stopped working and had to be repaired, several such as the dishwasher numerous times. I am convinced these products are the most poorly engineered and manufactured kitchen appliances on the market today! And very expensive to boot! My suggestion for anyone looking to buy new appliances for their home... STAY AWAY FROM VIKING!

My wife and I liked the cabinetry that was in the house that we purchased except the refrigerator was a KitchenAid counter-depth. We wanted a new one but the cabinetry kinda limited us on the size because it has room for a 48-inch wide counter-depth refrigerator only. So, we went looking and KitchenAid Sub-Zero had a very solid name. Its made locally here in Chicago and it was a top consideration. However, their pricing wasn’t as favorable as the Viking which we felt had the same features and has as good a name as the Sub-Zero. So, we decided to go ahead with Viking because with them, we were able to save a little bit of additional money.Also, when we bought it, the original kitchen was done in white appliances and we decided we wanted to go with the stainless steel look to get a little more modern look. But it required a new built-in oven and a new refrigerator. And with the deal that was going on for the Viking, if you bought the oven and the refrigerator, you got a free dishwasher. So, that was another reason why the Viking brand stood out for us at the time.So far, its has a very solid refrigeration and it’s got a nice ventilation system that if there’s something that’s going bad, the whole refrigerator doesnt necessarily smell bad. It also has this great little spot on the bottom where you could put a pizza box which, with the depth of a refrigerator, is not an easy thing and it’s kinda out of the way. So, that’s a nice little feature. I like the style of the coolers as well and the fact that the drawers have an automatic soft close. So, Ive been pretty darn happy with our Viking refrigerator. We’d gone to Abt Electronics which is local here and he go-to place in Chicago. We ended up looking again online just to see what was available and found a place called the Appliance Connection. Theyre out in New York and they also sell very similar high-end appliances. And because of what the end process was gonna be, we ended up going with the Appliance Connection. It was over $1,000 that we were gonna be able to save by utilizing them as compared to using Abt. However, the delivery took over six weeks and when they delivered it, they sent two guys. But the refrigerator that we purchased weighs 500 pounds. It’s a heavy refrigerator and the two guys who delivered it said that they couldnt put in in our house. But we told them that we paid for it to go into our house. They ended up having to send another crew out three weeks later to finally get it into the house. It became a pretty big fiasco as far as we were concerned. Also, on the day that were supposed to come out, they said they were gonna be there then, apparently, their dispatch had given them a bad address or the one appointment took longer than it was supposed to, so they didn’t show on the day that they were supposed to come. All in all, I don’t think I’d ever buy from them again. But it was nothing that Viking had done. As a matter of fact, I went to Viking and complained about Appliance Connection being a reseller of their product and the next day, I was getting a manager’s call from the Appliance Connection to try and make things right. So, Viking did everything they could to try and make it as good as possible. Also, the refrigerator is in now as well as the oven. They are both great and Im very happy with them. Viking also has a great name in ranges and stoves and the double oven we got from them fit the spot. It works well and looks good. It’s very nice and phenomenal. The oven and the refrigerator are pretty close together and my wife didn’t want two different looks. She didnt want the handles to be off, for the color of the stainless steel to be slightly different, or even for the grain of the stainless steel to be slightly different. So, when you’ve decided that youre gonna go with that oven, it pushes you to go for the refrigerator as well.

Since they will not service it even after being told that my wife is pregnant and it’s dangerous to operate a broken ceramic electric range top. May 22nd I pay 178 bucks to their agent Oceanic repairs to tell me how to fix the ceramic top of my electric oven which is broken. Now two weeks after repeated calls to their agent and Viking, no one even has told me when it will be fixed. Since it’s dangerous to operate a cracked ceramic oven top, we couldn’t even boil water for two weeks. And probably will have to sit a few more weeks before they will enlighten me when this ceramic top will be fixed. By then, I will be forced to buy another oven, of course never Viking again. Please don’t pay this kind of money for a brand which will take weeks to just tell you when your oven will be fixed.

Ive had one Viking Range for about 16 years prior to my new one. I had no problem with it and it cooks very nice. The igniters on the old range I just got rid of gave up too soon. The temperature is true to the setting and really is dependable. I like the way it cooks in every way. It makes me feel like Im cooking like a chef and everybody that comes in remarks on how nice it looks in the kitchen.

I wanted to get a very solid looking refrigerator, but it needed to fit in the existing space, which was a little tricky. I had a choice between Viking and one other. But I liked the way the Viking French door refrigerator looks, the layout, and the fact that it fit in the slot. The dealer has been excellent but they only delivered to the garage and they dont do the installation for liability reasons, at least from Mount Vernon location. So I had to hire someone to install the fridge. One issue that I find that in the refrigerator section is if Ive got lettuce or something near the back, the fridge will freeze it. So I just turned down the temperature in the refrigerator to see if that would do it and so far, its working fine. I like my Viking refrigerator - its very solid, looks well-made and has a nice warranty.

The Viking dishwasher was free with purchase of Viking range. I love it! Cleans excellent and is whisper quiet. So happy with this dishwasher!!

My battle with my Viking product began 8 yrs ago. We bought a new with new appliances. All Viking. Living 8 yrs with this refrigerator has been like living in the 1800s. We have had our ice maker break 3 times. Hinges break. But the biggest problem is the food staying fresh. Mainly because the only choice in cooling for this refrigerator is Lukewarm and rotten food or your eggs yogurt and all food frozen. I am writing this once again because I own a very expensive refrigerator and without and help this company has not recalled this lemon of a product. The frustration level is so bad I had to take to Facebook last time I sought out help for this problem. I then made friends with people in Vancouver Colorado and Brazil all whom had the same problems and the company took back their refrigerator. They sent me repair man and blocked me from their social media. But I still continue to have Massive problems with this refrigerator.Ice maker once again broken. Broken shelving and cooling problems begin to plague me once again. Imagine your danger comes home from college has surgery before the holidays and you take out the large tub of yogurt frozen solid. You like to drink cranberry juice frozen solid. Take something off a different shelf moldy. It is almost impossible to deal so I go buy a garage refrigerator to try to survive the holidays. I will never purchase a Viking product again and when Im in store I do walk up to complete strangers and tell them to run from this product. It saddens me because I would love to support a company made in the USA. I just would like a company to stand by this and make good.

Viking Refrigeration is supposedly one of the best brands in the market and my wife likes them better than the others. I’m a hundred percent satisfied with the quality. We had issues that I didn’t expect because of the price of my refrigerator but I’m not gonna say it’s a bad or terrible refrigerator and they replaced it so I cannot complain at this point, although this is mostly what I feel should not happen. Our Viking refrigerator is huge and the freezer is on the left side while the refrigerator is on the right. My wife, three adult daughters, and I are very careful at home and don’t beat up our kitchen appliances. But the drawers are breaking apart and the shelves and door shelves were disintegrating which is really weird and that I would not expect from a refrigerator with a price tag that Viking has. I assume they crack with the cold. I was very surprised and I really expected a little bit more. So I called the warranty and they sent me new ones.I had an issue with a microwave that Viking ended up fixing, though I wasn’t happy at all with the first company that came. Then I had another issue with a cooktop and the company that came to do the repair was very good. When I buy appliances with a price tag of Viking, I expect their life to be longer. The problems we had are not terrible and would not keep me from buying Viking again in the future, but I was disappointed that I had much more issues with the microwave and cooktop, that I did not expect with luxurious appliances such as Viking.

Im sitting here frustrated and angry as my Viking refrigerator has done the same thing as the person who reviewed before me. As of the other day I heard a grinding noise and now my food was all thawed in the freezer and my refrigerator does not seem to be cold. I cant tell you the amount of times this refrigerator (in fact my VIKING trash compactor, gas cooktop and refrigerator) have been serviced over the years. I would never purchase another VIKING appliance based on my experience. I know the repair folks are happy for the business but each time they come out I cringe as VIKING repair parts are as outrageously priced as their appliances!

I like Viking Ranges look but the glass in the oven range door is loose so whenever you clean it, it slides. And I uncovered that one of the burners is actually shaped differently than the other five. I’ve emailed Viking support about it a week or so ago and I haven’t heard back from them yet. I was really just going for the pure industrial range. With the Wolf, we didn’t like the big red handles. I know they offered us black. The Jenn-Air, I didn’t like that it had a digital clock on it. I just wanted that basic, industrial look. And that’s essentially why we ended up with the Viking. I would assume that the Wolf and the Jenn-Air probably have better features. And from what I read online, they don’t have many company issues in the past. But the look drove everything, unfortunately.Also, their dealer always had to contact the Viking sales rep but hes very slow to reply and promised things that never happened. He said he did stuff when he didn’t. It was all pushed back. Id suggest a new sales rep from Viking. From what I’ve also heard, there are not very many companies that service Viking. They were having to call a company out of Illinois, which kept saying that they were scheduled and coming and would never show. And then, they finally found Mr. Appliance based out of Indianapolis that had an employee that used to work for Viking that now works for them. So, they are indeed servicing Viking equipment now. My range is over a year old, so I don’t think I’m under any type of warranty. I did speak to a Viking rep on the phone about the burner. And I don’t know if she was saying that she was going to send somebody to put one in, or if they were just going to send me the part and I had to figure out what to do with it from there. So, I’m not really sure how all that works. I’d probably need to read that warranty a little bit longer. I know there’s a five-year on different types of parts and a one year on something else. So, hopefully, that’s obviously covered since it’s a manufacturers defect that they put the wrong burner on. The burner cap has little legs on the side of it. The burner is rounded at the top. It doesn’t have a lid like all the other five so the cap doesn’t stay put. You’re not really ever touching it, but whenever you pull it off to clean it, you just to have to position it where it sits. I love the way that they look but they were just a lot of trouble.

We bought a Viking stove, hood/microwave, and dishwasher when we remodeled for our dream kitchen. Each appliance has had problems. First the bottom of the utensil basket disintegrated. It was flimsy and brittle after a few months of use. Brand specific replacement, $70 from our local appliance store. Fewer than 20 months later the control panel on top acted up. The appliance repair person said it would be at least 6 weeks to get a replacement part, if it was even available. It would cost, with installation, over $300. The stove has had several problems, the microwave/hood has problems. None of this was covered under any warranty. For a low end product the performance would be poor. Because its expensive, wed say it was abysmal.

We own a built-in Viking refrigerator that was manufactured in 2013. Over the past year, its plastic bins have started to disintegrate spontaneously. Nothing was abused or overstuffed. So far the following have fallen apart: (1) The pull for the ice drawer. (2) Three bins in the refrigerator door. (3) All bins in the freezer door, although two have lost pieces but the damaged bins havent yet fallen out. (4) The clear front of the deli drawer has cracked. (5) The clear top of the chiller drawer at the bottom of the refrigerator has fallen off.Obviously without the bins the refrigerator is nearly useless, unless one uses only its floor, and the wire shelves in the freezer which appear to have survived. Viking quoted a replacement cost for all these plastic items that would run more than $2000. To put this in perspective, a month ago I paid $650 for the 21 cu-ft GE refrigerator in my garage. I had to buy it partly because the Viking could hold less and less.We called Viking and were told that the refrigerator is out of warranty. When I asked the rep if he had ever heard of all the plastic disintegrating 6-7 years into the life of the unit, he said he had. When I asked if this was typical, he said it wasnt. When I suggested that our unit may have been manufactured with a bad batch of plastic and that Viking should take some responsibility to replace it, he said that they will not.In the past I have used a Kitchenaid built-in, GE, Whirlpool, Amana. In the early years I even bought used refrigerators from previous homeowners or used old ones in rental houses. Never have I seen bins crack and disintegrate as if this were timed to bring in another injection of revenue to Viking 6 to 7 years after the sale. Viking is not a low-cost brand that is trimming pennies on their product to lower the sale price; they position themselves as a high-end luxury brand. Whatever happened to reliability, durability, and pride in the brand?

I love my range from Viking. Its beautiful, the way it works is very simple, and its not electronic. The knob came off right away, though. But, Im not gonna hassle with that because its not that easy. It slipped into my counter and Im not gonna pay someone because it keeps coming off. Also, the private place I bought the range from was not that great. They didnt advise me properly that with the microwave above the range, the heat from the range would eventually get the microwave digital reading to fail. The hood is inside the microwave and now, Im having trouble with it. But Im not gonna replace it with the same thing. So then, I would have to get a whole new configuration. Nevertheless, I would suggest my range to anyone. Ive already told a friend about it and my friend bought the same one.

Unbelievable, but after 3 months and some limited use, our outdoor grill burned through the light wires and short circuiting the house. After finding the tripped fuse switch, we tried it again with the lights off. It worked once and then the burner fell off as it had melted. Viking says that this $6,000 plus range actually wont let us close the canopy and heat it up. They said to just put the food on and it will eventually get done (have they ever tried a turkey or even a chicken breast). They say that people call in all the time with burned wires and knobs falling off, and that you really arent supposed to warm it up (contrary to what the manual says). In fact, the canopy thermometer must be a decoration as its never going to go up at all! Id like to return this sucker, and I do accuse this company of fraud!

Viking has a good reputation, but weve never used a Viking refrigerator, so we didnt know what to expect. The refrigerator has been better than what we thought, and it was well priced. We went by the brand name, and so far, we havent been disappointed. Weve had our Viking since November 20th of 2018. We purchased the product from a Bellevue Albert Lee office, and they were great to work with. They were very responsive and helped us make the right selections on our appliances in general and the Viking refrigerator in particular. Weve been very pleased with the Viking refrigerator. It meets our needs. I like that it has a really good size freezer and ample compartments. The way the compartments work and the way were able to access and store food products has worked out well for us.

Our Viking Professional Kitchen included an under counter bar fridge. It worked for less than a month before needing repairs. About every three months after that, it would suddenly just stop working. Parts for repair would take up to a month and a half. I tried talking to Viking but they would not accept that this product was a lemon and maintained that it was covered by warranty (so why should I complain). They didnt get the issue was that we paid way more for a high-end product that worked for only a few months total out of the first year. It has been repaired a half dozen times now (appears to be a poorly designed electronics control - not a compressor).Fortunately, we purchased extended warranty as the same problem has occurred again. Once again, its a month or more waiting for parts. Our Extended warranty is over this fall. If something goes wrong after that, then we are on our own. I will toss it and buy another brand. No problem with any other Viking products, but based on the terrible Viking corporate response, I would not buy from them again. Wolf /Sub-Zero is a better combination if you are springing for high-end appliances.

I wanted a matching kitchen and since I wanted a Viking Range, I wanted everything else Viking. It was bought for a house that is currently being built and the refrigerator is basic as far as features go. I just have to keep my food cold and so far, the quality seems great. Also, the people that I bought it from were awesome. I’d recommend it.

Forget the fact my 2010 Viking oven has never heated properly or that we couldnt use our 2010 Viking dishwasher for 5 weeks because we couldnt get a part to fix it. Now, we have been without the use of our 2010 Viking refrigerator for a month. Five service calls, five missed days from work to wait for a repairman, and now, the repair service says it’s not fixable. Its two years old! We have called, emails documented and Viking says they will review the case. An hour on hold today, waiting to talk to a supervisor and all she could tell me was to wait for someone from the distributor to call me sometime. Thanks, big help. Do not buy Viking products. Let me know where to sign up for a lawsuit. We have spent hundreds of dollars on eating out and lost food from the broken fridge. Not to mention, our custom cabinets were built specifically to the specs for these products. If I spend the money to buy something else, I will have to re size all our cabinetry. So frustrated.

The quality of the range was okay, but after a few months, the igniters were not lighting up properly. Then one time, I opened up the door and it came off, so I dont think it was a good range that we got. They came once to fix the door and then they came out again to fix the igniter. I wish I had a better stove.

We were looking for a new kitchen. We went and looked at a lot of the upper-level kitchen appliances. We also looked at a number of different styles and brands, and we decided we really liked the Viking oven with the French doors. That’s where we based our whole purchase on. We took the next step that’s why we went with everything else.I love my Viking refrigerator and Viking oven. We cook a lot of fish and we also have the steamer microwave. That was another reason for our purchase as well. We like that. Everything’s been great. The only thing we’re not crazy about is the dishwasher. We’ve had it for over a year and the red light that shines from the bottom that lets you know that it’s running is out.It is also not easy to load. Theres not enough room on the top rack to load anything. If you have the large Tervis glasses, you can’t go wash it in the dishwasher because it’s not tall enough. The only place you can actually put anything tall is on the outside just where it is a little bit lower because that little rack with the silverware tray on the top really obstructs it. We’ve removed the rack but the framing for it is still there. It’s the design of it, unfortunately. Another issue that we have that continues to pop up is the cooktop. It has these brackets that hold it in place and you screw them in. It keeps loosening up and the whole cooktop slides around. The contractor sent somebody out and they tightened it back up, but it’s definitely not good. It just seems to loosen up.

We purchased a Viking range in 1996 for $4,000. We began having problems with the oven igniters not working, therefore could not use the oven. We had them replaced the first time, at the cost of $217.89 on 12-23-98. This problem has recurred on a regular basis.We have replaced the igniters repeatedly on: 8-12-02 for $271.25, 7-13-06 for $310.00, 2-17-10 for $245.05, 1-21-10 for $265.26, and 8-09-11 that cost $402.95. Two days after the last repair, on 8-11-11, the igniters again would not work.As I write this today, I am without the use of my range again and find myself waiting for repairs to the same one later this week. This has become a nightmare! We have spent nearly $2,000 in repairing the same defective part over and over again.We are retired and cannot afford to keep replacing the igniters that are defective. The range is totally unreliable. I never know if it is going to light when I turn it on. We have used only repair services that are officially recommended by Viking. Our calls and concerns to Viking go nowhere.Upon investigating further, I have found that the igniters have been a constant problem in these Viking ranges and they were forced to redesign the igniter/burners system in the newer ranges. Where does that leave those of us who own these lemons? I would like to consider taking action against Viking.

The dishwasher we bought 3 years ago has been a disaster. This week, the start button fell into the dishwasher. Then the rocket scientist repair person (who is an authorized repair person for Viking) comes to check it, ends up ordering the wrong part because he thought that was the problem, after disassembling the entire panel. Now he says the correct part is backordered for 3 weeks at least. I called All Viking Parts.com and Viking and confirmed this. How is it possible that a $28.00 part cannot be found in the United States of America? Viking is SO proud it is made in the USA, yet cannot have a $28 part in stock. Also, when we bought our 3 viking appliances, they came with a 1 yr warranty. Now they come with a 3 year warranty..... must be due to the fact they are absolute pieces of jump. The stove, fridge and dishwasher have ALL broken. The dishwasher being the most to break. In fact, a part I bought myself and installed in the fridge, has broken.... again... literally within 2 weeks of installing it. NEVER BUY VIKING APPLIANCES..... NOT WORTH IT. I wish I would have listened to the reviews I read about Viking before purchasing.

Horrible dishwasher. A yard hose would do a better job. The top tray was never stable so I threw it out! Now we have only the bottom tray. Sometimes I literally have to start and restart up to 7 times for the cycle to catch. Btw, Viking refrigerator works exception but the clear hard plastic interior trays/covers cracked every three months. After the third time they replaced the butter cover, meat cover, etc. I was advised they would no longer honor the warranty. Redic company!

Ive known about Viking from friends who used to have it in their houses and I got a Viking range because of its appearance and quality. It looks nice and works as expected. It’s still pretty new and I haven’t used it too much. But is been a positive experience so far..

In our kitchen, we have a Viking cooktop and a Viking dishwasher. So, when we moved into this house, we decided to go with Viking to complete the set and for the quality. I purchased a Viking Series 5 built-in refrigerator through Best Buy. It was delivered and installed, and it was working fine for about two days. Then, one of the hinges seemed to have broken on the door. I went back to Best Buy and told them about it. They said they would order a new one and have it delivered, take the old one and send it back. This was about six weeks ago and the new one was supposed to show up yesterday. I got a phone call in the morning saying that it was not gonna show up. Its been quite frustrating to call me the day its supposed to arrive and tell me that it was not gonna come. They scheduled a day that it might come which is for August 28th but I got three different emails, which all say 28th, 29th, and 31st. So, I dont know what day its actually coming at this point.Originally, I thought it was only gonna be five weeks. So, they offered for me to purchase a substitute refrigerator until the other one came in and I could return the substitute at a later time. If it was gonna be another five weeks, we can live with it but the door thing has been getting progressively worse to the point where Im the only one in the house that can shut it. Its a 48-inch refrigerator, so its a heavy door. You can lift the door up to get it to shut and it seals once its shut. Also, to add insult to injury, when you pull the door down of the Viking dishwasher, theres a rubbing noise and you have to sort of push it a little. So, Ive been trying to call the appliance vendor that we got that through, but I cant get a call back from them. When Viking works, it’s great. But when there’s an issue, it can’t get resolved. And Best Buy is throwing Viking under the bus saying that they were the ones who didnt deliver it.

Our home is new construction and not our permanent home. We plan to live in the house 50% of the time. We moved in October 20, 2020. We purchased all Viking kitchen appliances and mind you this is our first Viking purchase and will be our last. After the first use of the stove top, it started rusting. The front panel and the back vent panel. No chemicals were used to clean. All I used was dawn detergent, water and a microfiber cloth. After contacting Viking we were told that we have a 90 day cosmetic warranty so they are willing to replace the parts that are rusting. Huh??? The oven had not been used or the oven door had not been wiped down. The microwave or dishwasher had not been used either at this point. So Viking was to just replace the parts that are rusting and Im to hold my breath that nothing else rusts in the 90 days or it will not be covered. Am I the only one who thinks this is unacceptable?I told Viking that stainless steel should not rust and so quickly. After submitting a request to Viking for a replacement range, management declined my request. I bet if “management” paid $7000 for a range and it rusted the first time they cooked, they would not find this acceptable. I will never buy Viking again and their customer service stinks. I’ve had to call Viking every time because they do not call back or follow up.

In the 15 yrs we have owned the Viking (Viking all gas range 36), I am about to replace the oven door hinges for the FOURTH time. In my 75 yrs, I have NEVER replaced oven door hinges before. The spark module has been replaced, and several other parts replaced.

The Viking dealer was great to work with and I had a very good experience. It was good customer service and quick delivery. Also, I like the power burner on the range.

My old Viking fridge was leaking and causing damage to the hardwood floors. Viking offered a 30% discount on a new model and requested a copy of the invoice after I made the purchase. They then changed their mind and offered a 10% refund instead. Still waiting for the check months later. Dishonest and disgraceful customer service.

My daughter got a KitchenAid but I don’t like it at all because when you close one door, the other one doesn’t close all the way or it stays open or you have to open both of them. Every time I go over to my daughter, I try to clean her refrigerator and five minutes later, the fingerprints are right there back again. It just really annoys me. Im kind of a brand name person and Viking means something that’s classy. I like the look and style of it. I like the weight and the handles were strong. All my appliances are very personal and I have to like the way they feel.Everything has been good with my fridge but I havent quite figured out how to work the panel on the door as far as changing the temperature and I havent really investigated it as far as the manual goes. But it stays cold. I like that it doesn’t show a lot of fingerprints.I do use a cleaner on it, but it stays on it. It keeps the fridge looking good for quite awhile. When we ordered it, it had the other grill on the bottom of it but when they delivered it it had the solid tray on the bottom. I think it was new change but I like it. Also I do like the separate compartments in the freezer. Theres a couple of shallow ones and the bigger one on the bottom.I love my Viking refrigerator. I would get another one. Some people think youre going to get Viking just because of the name but I did try to have an open mind when I went to purchase my refrigerator and checked out another one. Maybe I did buy it because it says Viking on it. Im going to have the fridge for a long time, so I might as well get the one I like.

Viking is amazing and they have come a long way. I’ve owned all different versions and as a contractor, I put them in a lot of different things. The new ones are great. I chose them over Wolf at the time due to their price. However, the door wasn’t set right and the light broke. So I’ve been waiting for them to order the part, come in here and finish it. Other than that, I love the range. The guys did a good job and theyre very consistent. I called to the Viking team once and they were very helpful. They should give more information such as the steps in using a gas oven for cooking and send that out, but so far so good with my Viking range.

My husband and I completed our renovations in May 2018. We have had issues with the microwave drawer and the oven since we finished our kitchen. The panels were defected on both and we had to set up at least 4/5 appointments with the authorized service provider until the matters were remedied. Fast forward to January 2019 - the oven does not work above 300 degrees. I was advised by Viking that service can schedule an appointment to look at the oven in mid February!!! After several calls, we were scheduled for service today. When nobody arrived - we were advised that Viking canceled the appointment 3 days ago, never advising us of the change. Not only does the product fail to meet its reputation, the customer service at Viking is reason alone never to buy another Viking product.

I bought a fridge and dishwasher back in 2011. The fridge was fine, however, the dishwasher was just dreadful. After going through several channels, a Viking rep told me to pull it out and sell it. Eventually, the store where I bought it ended up replacing it. I then opted for a Miele dishwasher. In June 2013, I decided to try again with Viking. I ordered a range top, range hood with fan, and warming drawer. The range top had to be replaced as it arrived very badly scratched and dented. It was yet another ordeal to get it replaced. The warming drawer is sitting all apart on my living room floor. Ive never had the chance to use it because the cabinet rubs against the drawer and screeches metal to metal when trying to use it.The Viking rep sent out a panel to be screwed into the base of the drawer to keep it flat but that did not work. Now we have another part ordered but Viking has the flippant attitude of telling us they have no idea when the part will arrive. In order to complete the remodel of my kitchen I needed double ovens and a microwave. I chose Jenn Air, and could not be happier with their products. Also, their customer service is outstanding. Viking is definitely the most unprofessional company I have ever dealt with. Their customer service is just horrendous.

We wanted to get a high-end range that had good reviews. We then found a great website that had a good deal on getting a package, because we were replacing everything essentially. We knew that Viking Ranges was a really good brand and wed seen them in some houses we looked at. The range has been amazing, and the hood has been great. I really liked its quick heat control.

We have Viking in our primary home and we like the quality of the appliances as well as the pricing for the quality that we get. So we got the whole package, wherein if you pull up the stove you get the dishwasher, and if you buy the refrigerator you get the hood. We like all of it and how the refrigerator looks in addition to how it functions. We also had a very good experience with the dealer.

Since getting this very expensive refrigerator freezer we have had nothing but problems. Parts breaking, many service calls and repairs by a Viking certified company given to us by Viking. This refrigerator is only 6 years old but about a year after getting it we have had nothing but issues. We have someone coming on Monday to try to fix the current problem. They were out here 4 months ago. I am so frustrated and will never get another Viking refrigerator again.

I had a Sub-Zero for about 25 years and it was slowly dying. I went to Gringers which is a lower-east side appliance store that has been around for many years. I was shopping for a refrigerator. The space that I had in my kitchen would only take a 24-inch depth refrigerator. I asked the store people if they could help me in figuring out what to do. They had floor models and the Sub-Zero that there was too expensive. I didnt think that I would be able to afford a new Sub-Zero refrigerator but I just wanted to price things out. They had this Viking and it was opened on the right side and you can change the door opening. That was the floor model. The salesman there was friendly and happy. He said that anything made in the United States was gonna be 10 times better than any of the models of anything else out there. I bought the Viking refrigerator because it was a floor model and I was able to negotiate with the guy that if I would have the full warranty, it would be three years even though the model was on the floor for close to a year. I got the extended insurance so it’s insured for eight years. I never bought anything off the floor. I really felt like I was taking a chance and was hoping that the thing wouldnt break as soon as the delivery guy left. Im in a brownstone house in Brooklyn and it’s a 150-year-old house. Things are a little lopsided. The guy from Gringers came for the installation and he didnt install the fridge so that it was level. Because of this, I had an issue with the fridge. The system failed six months ago. I came down one morning, opened the refrigerator, got the milk out for my tea and I noticed that there seemed to be beads of water in the freezer. I opened it and it was like half-frozen. I contacted the place where I bought the refrigerator because it was just two years since I bought the refrigerator so it was still on the original warranty. They sent somebody out. But it took a while because they were very busy. When the guy came out, he looked at it and he said the refrigerator wasnt broken but it had to be leveled. They made another appointment and the refrigerator was leveled which was really nice. The people who installed the fridge then came back. Gringer said to the insurance company to fix the fridge then bill them. Other than that, the refrigerator has been great. It’s a big fridge thats probably too big even for one person, which I am now in the house. I would highly recommend Viking. I love the fridge. It keeps everything really cold and I dont adjust the temperature. I can see that the temperature is stable each time I open the refrigerator door. There’s also enough space in the freezer. Everything, I feel, is good quality and it’s gonna last maybe longer than me.

I purchased a separate Viking VCFB304 fridge and freezer model from Designer Home Surplus in Dallas, Texas four years ago. For the last year, we have been having problems with an alarm going off intermittently, more commonly at about three or four in the morning. I contacted a general appliance service center in my city and they came out and unsuccessfully tried to fix the problem. After this experience, I contacted another service center and this time searched for an authorized Viking repair technician. This repair center was very professional. They came out, knew the product and the problem I was dealing with. However, there was a problem! The units I had purchased from had been stripped of their ID Tags with model and VIN ID tag. For this reason, the authorized Viking repair tech could not work on my product as it was either a written off product or stolen. Both units, fridge and freezer, had the same issue.I contacted the retailer I purchased them from Designer Home Surplus and spoke to their customer service rep, and they told me that I should try another service company. I contacted Viking and explained my problem. I forwarded them a copy of my purchase invoice to prove I bought them. They didnt have much interest that their authorized Viking dealer might be selling written off merchandise, and they didnt really have an answer on what to do next but that I should contact the retailer. My fridge still is not fixed and I have been told it is being looked into. I asked them to authorize their authorized tech to fix the problem in the meantime not expecting it to be under warranty, just wanting to pay to fix my problem and use my fridge, but they wont make a call to authorize it. I would throw this unit in the trash but its built in to my custom kitchen cabinets, so this is not an option as my kitchen was built to accommodate these horrible appliances.

Weve got Viking for the name brand. The purchasing experience was good and everything went smoothly. The Viking dealer was very helpful too. The range I got was a builder and it looked good although I havent actually used it yet.

Ice maker does not work and temperature does not stay constant. Anything in drawers and toward back of fridge freezes. I would never recommend this appliance to any one. They are expensive to purchase and definitely not worth it.

I just moved in to a brand new house that had a Viking Range. I like the range except that its really hard to clean because it has all kinds of cracks and crevices and its hard to get food debris out of it.

If you are considering a Viking appliance RUN away as fast as you can! This is the 3rd built in refrigerator/freezer I’ve had installed and what a nightmare it’s been working with the Viking company! Awful to say the least. This 3rd built in was installed 5 years ago and now both voltage boards have died. The serviceman just told me that one of the boards, the main one that runs everything, is on back order! Oh how I’ve been down this road before with Viking when they installed the 2nd piece of crap that did the exact same thing but only after 2 months of having it installed. It took over 3 months of pulling my hair out before I had a refrigerator/freezer that worked. Because that same board was on back order and they didn’t know when it would be available and because it was under warranty I demanded a new refrigerator/freezer as that’s why a 3rd one was installed. I wrote the company explaining all the problems and grief I went through and asked for an extended warranty. I received a letter from Viking telling how sorry they were about all the problems but SORRY we cannot extend the warranty. I received NO compensation from this ** hole of a company! They truly DON’T care about their customers!!! Run I say, RUN. Can’t wait to see how long it will take before I have a working refrigerator/freezer again!

We have always looked at Viking when shopping around. The quality of their refrigerator is good. Nowadays, I hear some noise coming from the freezer sometimes but overall it looks sleek and elegant.

Viking had the best package for me when I looked at all the other options. The team at the dealership was great. I like my range but I already have had to have somebody come out to do a repair on it. Another tech would come out on Friday next week to do a repair on one of the ranges knobs. Needing those repairs have been unfortunate, but other than that, everything has been fine. They were covered under the warranty and it was very simple to get a hold of somebody to set everything up.

We had an old FiveStar 48-inch and we were the second owner and it was on its last legs, so we decided to get a new one instead of spending a lot of money fixing it up. But of course we had a 48-inch space, so we needed a big oven to fill that space instead of redoing the counters. My wife looked at Wolf, Thermador, and the likes and they were all comparably priced. Viking was on the higher end, but one of the main things that had my wife decide was that she was able to get it in colors. Also, she had worked in the restaurant business before and had used Viking on the commercial side. So she knew that they held up and they lasted.The Viking Range works as advertised. It has a griddle and a convection feature. It also has a small oven for a casserole dish and a big one that would fit a full-size cookie sheet with room to spare. We bought it in a store and the dealer was helpful and courteous. They also answered all our questions. However, we had to wait for 12 weeks because of the color but on the day we decided to buy it, we were in and out of there in no time at all.

My husband did all the research then we went to an excellent Viking dealer in Connecticut. They delivered when they were supposed to, the products were fine, and the prices were right. We bought an entire kitchen, including a Viking stove and a microwave. The quality of the range is excellent and I love the five burners and the convection. Were very happy with Viking.

We purchased the top of the line (so we thought) Viking double wall ovens for our re-model. They arrived with broken glass in the 2 doors. The oven was installed, without the doors, into the custom built cabinet based on the specs from the manufacturer. It didnt fit properly, no matter how hard we pushed on the approx. 400-lb. appliance. There was nothing in the way of it being pushed fully into the cabinet, and finally we realized that the oven itself was twisted a bit so that while the right top corner and bottom corners fit, the top left corner sits out about 1/2 to 3/4 inch. It looks hideous but we live with it because the company wouldnt respond to our concerns. We assume the unit was dropped somewhere before it reached us. Replacement doors finally came, one had broken glass again. New one came and it was installed. Then when I began using the top oven it burned the bottom and left the top undercooked. I thought it was me at first, since I may not have been used to this particular oven. Not me. Its the oven. If I use it, then I lower the temp. 50 degrees and hope for the best. I contacted the company from which we purchased it as well as Viking, but nothing was addressed to remedy the problems and, funny thing, our warranty expired. Then there is the issue of the self-cleaning function which I used maybe 4 or 5 times. I dont use it any more. I am worried, because of the extreme heat coming from the ovens and what I can feel on the wood around it, that it will catch fire. We heard that the self-cleaning is a problem with Viking. Anyway, we limp it along because we spent thousands on it and to replace it is an expense we cant assume right now, but I tell everyone how much I hate our Viking ovens and that they should never buy one. At a home show convention several years ago, the Viking reps were out trying to drum up interest. I told them of my experience and they took my name, etc. with the promise that theyd help me... Right, never happened. Lousy product, lousy customer service.

My brother bought a Viking range. His wife is a really great cook and they loved the range. We had a range that worked off one of those panels and it broke down so we had to replace it twice. We wanted to get something that was totally manual and looked sturdy. the Viking range looked like the real thing. And it was a special with the dishwasher. We needed one of those so it all kind of worked out together. The qualitys great and its a real pleasure. I like the grill on top and you can slide everything across.However, I would never go back to the Viking dealer, P.C. Richards, again. Their guys came and I made the mistake of letting them install the unit instead of calling the plumber. They wound up cutting the heat shield at the back of the stove and they had to replace it. It was two weeks of back and forth and it wasn’t fun. That aside, we talked to Viking Ranges and they gave us a list of dealers since we wanted to get their runners. Our kitchen countertop is Butcher Block and the stove is sitting in the middle of the Butcher Block. I like the same stainless steel edging that I could put on the Butcher Block that would be alongside the side of the stove, like an angle iron. It would be attached between the countertop and the stove.

Viking oven quite beautiful blueberry blue, came with amazing home we purchased, number of problems in the 5 years we have been here. Currently the door to the small oven is hanging open, we cannot fix it. Called and left voice mail messages for the service manager and NO CALL BACKS. We cannot do business like this and are positively shocked that no one cares enough about such a valuable brand to look after maintaining or building the value. Sounds like its almost game over from reading about other peoples unfortunate experiences.

Being in real estate, I’ve sold a few homes and looked at a lot of upper end homes and most of the nicer homes have the Viking appliances in them and that always piqued our interest. Ive also done a couple of build-outs where Ive used the Thermador and Viking and I tend to lean more towards Viking. I liked the performance of Viking. My wife is quite a good cook and she has an oven also from Viking. It performs really well and she’s happy with it.We like the style of the Viking Refrigerator. We also like the size of the pullout freezer and the adjustability of the shelves is another nice feature. We purchased through Pacific Sales and they were very knowledgeable on all the products. I financed the refrigerator because it was a 0% for 18 months. I ended up buying all four Viking products individually because they all matched. Im very impressed with the overall service. We’ve had a couple of needs for the appliance repair team to come out. They were very knowledgeable on the repair, were good communicators and took care of the problem. I’m very happy with all the units, the service and the sales team. I’d recommend Vikings.

My choices are limited when I go to 36-inches as far as the manufacturers. Viking was one of them. And at the time, they gave an incentive. When I bought the range, I got a free Viking dishwasher. The quality is good. When the range was delivered, there were some scratches on it. The store that I purchased it from had somebody come out and take care of it. I used the broiler six months after I bought the range and it didnt work. So, the appliance store sent out whoever they use for repairs and service and they were able to fix the problem.The one question I have is why when you go to a 36-inch range, Viking doesnt offer a self-cleaning oven. Also, the 36-inch range is more of a commercial range. Because we pay a good amount for these ranges, Viking should give a tutorial after they install it. How to use it, what to look for, how to clean it. That would be helpful.

Purchased about six months ago and I have been picking up ice off the floor several times a day since! It overproduced ice into the bucket and when you open freezer ice falls out. I contacted customer service and a technician came to house. After consulting Viking directly it was found that this is a known problem and there is no fix for our model. I was told I need to lift the ice handle to stop making ice and put it down again when I need more. Can’t believe I have to make my own ice for a fridge that cost close to $10,000! The rep I purchased the fridge from contacted Viking to see if I could return and the answer was NO! Very disappointed!

Weve had Viking products for a long time and weve enjoyed them. I like the look and they work well. We got a new refrigerator a couple of years ago but we have a lot of new products. I like my oven and refrigerator, but our other one died. We tried to fix it a bunch of times but we ended up just having to replace the whole thing.

My parents have Viking appliances and I liked the ranges design, so I bought one from an appliance store where I buy all my appliances. It’s an induction range, so it’s very fast compared to my old range and Im happy. It’s a good range.

We worked with a design studio on a kitchen project and Viking came recommended. We had purchased multiple products from them. We wanted to stay consistent with a line. And so, we bought an oven, a cooktop, a dishwasher, and a refrigerator. So far, the refrigerators quality is all right. However, the ice falls out sometimes behind the bottom shelf in the freezer. Other than that, I enjoy the style of it.

BUYER BEWARE. They will NEVER replace a product that is brand new and doesnt work, they WILL keep sending repair people and order parts. Fact: Bought a new Viking refrigerator/freezer. Fact: Doors are cracked and freezer doesnt work, refrigerator freezing everything. Fact: Notified retailer, they sent two repair people to appraise, both said it should be replaced. Fact: Third repairperson finally told us what Viking wanted to say, which was it can be fixed if we replace the doors and thermostats.Vikings policy is they will NOT take back, even a brand new appliance, if they can replace all of the parts. Problem, parts have been on backorder so we have no freezer for 2 months and our refrigerator freezes our food. Viking did offer us $400 to buy another refrigerator until the parts finally come in. Where are we to put this, and where can I get one for $400 with installation? I have begged, literally, for them to replace it... I didnt ask for our money back, just replace with a quality item... They refused. I was better off with my other brands that were less money. I will NEVER EVER tell anyone to buy Viking. Honestly, it is a horrible situation.

Ive known Viking forever and I bought the range because of the brand. I like the look and the construction. Its quality is good. But when I bought it three years ago, the person I had spoken with wasnt very knowledgeable.

Built a home and got all Viking appliances. The dishwasher was included in a special package. I like my french oven and my microwave and 6 burner range top. Theyre fine. The dishwasher I would never purchase again. It is very noisy when its washing. But what really bugs me is the control panel. You cant save any thing like your favor wash cycles. Every time you use it you have to turn it on and press the P button till you get the wash cycle you want then press an F cycle for drying which is like a double switch so Im never sure if I got the right one or not. I should have checked it out better then I never would have bought it.

My wife and I just replaced our Viking side by side with a Sub Zero side by side. Boy what a difference. During the warranty period the service tech was out to our house about once per month. The Ice Maker didnt work in that it dripped water into the ice tray and formed long hanging icicles which made it almost impossible to open the ice drawer. The screw mechanism that forced the ice into the ice crusher would fail on a regular basis so we could never use our machine for crushed ice. The rubber seals on the doors began cracking early on preventing a tight door closure. The plastic drawers and shelves began cracking as well. Since almost all of them began cracking at the same time this was more of a poor materials issue than a one time problem. The machine has only one compressor which cools the freezer. There is a fan between the freezer and refrigerator that blows cold air from the freezer to the refrigerator to keep it cool. This means that everything on the top two shelves of the refrigerator were usually frozen. The compressor failed and since the freezer and refrigerator were on the same compressor we lost both. The control panel on top of the machine was basically useless in that it had a useless bar led graph rather than a digital numerical display to give you a relative estimate of the coldness setting in the freezer. When we replaced this Viking with a Sub Zero it was like being reborn. All of the design issues we suffered with the Viking are absent in the Sub Zero, including the single compressor issue. The Sub Zero has two compressors, one for the refrigerator and one for the freezer which are isolated from one another. The Sub Zero has easy to use numerical controls to independently set the freezer and refrigerator temperatures to a resolution of one degree, air filters to remove Ethylene gasses produced by stored vegetables, an internal on/off switch to power up/down the machine for maintenance or cleaning, and it has what looks to be a reliable ice maker and water dispenser design. The other issue we had problems with is that it is difficult if not impossible to find a Viking certified appliance repair company when you live in a remote area. The closest Viking certified repair company was 100 miles away. This creates huge problems, especially when the warranty expires.

I have a six burner double oven range. It is 6 years old and is a piece of junk---the temps are off and at Thanksgiving last year the back of the thing started on fire... Now the igniters wont stop clicking. What a mess. Viking--no help-- no interest in helping but I can get a discount on a new one. Stay away from this company. Their product is garbage.

For my kitchen renovation, my design company that they use, Fergusons and the chain of them here in the southeast, the only ones they had everything in stock was Viking. And when I purchased the stove, I got a free dishwasher. Headquarters had to call a lot and I had to have people here all the time. They were really concerned. When you open the fridge, the drawer to pull out, which is cold and you can keep cheese and meats in it, I cut my fingers and they were concerned and had headquarters call. And then, the repair people -- everything was free -- coming out all the time from Fort Myers. The guy called it metal burrs that havent been sanded down. That was quite a worry. They called me from Mississippi. Its very rare and it just wasnt finished. And depending where you place your fingers, you could cut them on metal to open that inside drawer. So, that was a bad experience.Also, the freezer didnt shut properly and the tech had come out several times. It was the most finite adjustment on something. But I could have lost a couple of hundred bucks worth of food because the alarm kept going off. And he came and fixed it, and an hour and a half later, the alarm went off again. He thought he fixed it. So, it was really challenging for the Morale in Fort Myers to contract repair people with Viking here in this area. That was maddening. And then, the dishwasher, an extra button for quietness fell right off on the floor, and it was a glue problem. The Morale had to come again.Its free for me under warranty. It just was disconcerting and all the appliances were brand-new. I heard him talk to headquarters and he said, Yes its a glue issue. And he said, No, I cant reuse it. Its covered in labrador fur and cat hair, which as soon as it started to hang out and the labrador would walk against it and it hung down from the bottom. It didnt seem to make much difference in the quietness. Its an incredibly quiet dishwasher anyway. But they had to order a new one, so that took a while, and they had to come back and put that in. That was a surprise, all that happened right away. But everything got fixed and Ive been very pleased since. Its a super quiet dishwasher and I like the red light that shines on the floor that shows when its on.And then, all the new fridges, all brands, the alarm for the freezer and different ways to adjust the temperature of that meat drawer and the freezer. And then, I like the microwave. Its so nice and simple. There were higher-end ones with the convection fan in the microwave, and I got simplest because I picked over the stove with the vent pan under the microwave. The way my kitchen was designed, it seemed the best route rather than a hood.The stove is unbelievable. This induction stove is the best thing in the planet. I heard good things about them and everybody I know whos renovating was getting new appliances, and new stoves are getting induction, and were just in shock about it was the fastest weve ever seen to boil water or cook. So safe, the way the magnetic field isnt hot. The oven is incredibly fast too. Its interesting. You dont have to preheat at all. The fix-it guy is a surprise too. He was fabulous, a longtime veteran and knows all his Vikings, and he was stunned. He was so puzzled about the freezer not closing. He thought of it truly as a challenge, a puzzle he had to solve. Because when he thought he fixed it, just 90 minutes later, it broke again. So truly, puzzled, and worked on the phone a long time with Viking in Mississippi and tried to solve it. It was the most infinitesimal thing, some tiny adjustment of a gear in the bottom drawer of the freeze. One tiny little gear off compared to the other side and it meant it couldnt close completely, and then it couldnt stay cold.That was his first time ever had to have that. Also, the button that fell off, he was also puzzled. We couldnt figure out where it fell off from. Just one day, I was just looking, and Id hardly had the dishwasher, and there it was hanging down the bottom, then it came completely off, and I called him up. When he came, You sure that came from this? He figured out where it was, couldnt save the old one or the new one, and it took a while to come. But ever since, things have been okay.

My Viking Refrigerator seems pretty high quality and well-built. Im impressed by the aesthetics and how it fits its space. The other feature was a light that turns on and off slowly. Its nice to have a little touch. But, getting it delivered was a huge pain. We told them specifically that we have a driveway thats not going to fit a large truck. They showed up with a semi-truck and they had no way to unload the refrigerator. Three weeks later, they came back with another truck. It took several tries to get the delivery right.

Updated on 02/11/2020: I have had Viking appliances for less than five years and have had nothing but problems with every one of them. The refrigerator was so bad that they gave me a new one that was suppose to be redesigned. Well after just a few months I have had nothing but problems with it. I have to make ice cubes in trays!!! The springs break on the doors, top shelf on the right side freezes anything you put on it. Viking should be ashamed of themselves for ripping people off like this. Now my range will only work at 350f and the control that I need is $1,400.00 for just the part and viking has done away with their service company, now they sub it out to a local repair shop that knows nothing about this line. I am going to buy a new Refrigerator and I will be posting the old one on Youtube when I destroy it with my excavator just to get some satisfaction.Original Review: I guess I am another dope that bought these appliances without reading the reviews! I thought you get what you paid for but not with Viking appliances. I have the 42 fridge and the 48 range with the griddle option that has not heated up and worked right since day one. The fridge is a complete piece of you know what!!! The ice maker which freezes the water every three months and stops the ice maker from working and has to be thawed is a joke which the repair guy told me it is a known problem but still will not do anything about it.My floors were also ruined from that problem. The ice will not come out right and gets clogged or you get one cube or 100, no in between but then the rest will come out 10 minutes later on the floor. Spring on door has broke. Now the latest is no water on the door and the high temp alarm keeps going off. We all need to get together and file a lawsuit against Viking because this is just not the way to do things. How do they get away with this? DO NOT BUY ANY VIKING APPLIANCES no matter how nice you think they are!!! You will regret it!!!

Viking has top quality and I love it. Also, it’s simple to use. I had a LG previously and it had all the million different settings and bells and whistles, but I never used any. I also had a LG refrigerator that was a lemon and it stopped working after about a year and a half, and the dealer was really difficult to work with. But every call that I made to Viking so far has been answered right away and they’ve been very helpful. I called them once to get the correct model numbers for the product registration and then I also did two follow-up calls to the parts department because my 1-year old slammed into the freezer and dented it. So, I had to order the freezer door. And it was really easy to do. I would highly recommend them.

In the summer of 2018 we purchased a Viking range model VGR5606GQSS, serial number 081018C10297709. It is a 60” 6 burner, double oven, grill and griddle gas range. We purchased it from Fred’s Appliance in Coeur d’Alene, Idaho for our all new kitchen remodel. We have a large family was and this was chosen to provide for our needs especially on holidays. This is where the nightmare begins. This is a short synopsis, as I am an aerospace engineer I have hundreds of pictures of the failures, parts replaced from service calls and lots of documentation, emails, Viking parts book, if anybody wants any of them I will be happy to provide it.1) Shortly after installation, October 2018, the first thing that was noticed was the smell of gas, not a huge leak but noticeable every time walking past the unit. Not long after that we discovered the right side broiler did not work. Now comes Thanksgiving with about 40 people assembled for a happy time. Well what do you know the left oven was not working and we had both ovens running with something in each. 2) On the subsequent service call form Fred’s the first tech did not even know how to work on the unit and had a terrible customer service attitude nor did he even bring a gas sniffer or a way to move a 750 lb stove. We were also told by somebody at Fred’s that some gas leak is normal. Also moving the 750 lb. stove alone he damaged the floor under it. Nothing was fixed on this call.3) The second service request was for the same 3 items, Gas leak inside someplace. Right broiler will not stay on. Left oven acts up sometimes. 4) We did not see any service personnel again until March 6th 2019. A whole team from Fred’s showed up and managed to verify there was in fact a gas leak. It was caused by an improperly installed ferrule on a gas fitting on a regulator on the right side of the oven from the factory. Two issues of concern here, the first the leak was fixed not by replacing the faulty tube but tightening it really tight, the second if you look at the end of the tube it has been cut and not deburred allowing small aluminum chips to possibly enter the regulator and jam it up.. The second is that workmanship at the factory is substandard. Not only was this not checked for leakage at the factory, this leak would have been easily detected at the factory. Pictures available on request.5) So now we have only one of three items repaired. We still have a right broiler issue and a left oven issue. A note here when the left oven stops working the LED by the control flashes 4 times then pause and repeat and nobody not even at Viking knows what that means. The temperature control is made by ELAN Industries, and I believe the part number is EC021006, again pictures are available on request. 6) Now along to the service call on 6-26-19 hopefully (but did not) solve the oven issue(s). Here we are one year later and the left oven is doing the same thing. On 6-26-19 a team from Fred’s arrived again in a convoy of service trucks. This time their goal was to replace the ignitor boards on each oven hoping that would work. The boards are made by Invensys Controls P/N 100-01720-00, (recently acquired by Schneider Electric). They are a microprocessor based board using the PIC16C58B microcontroller by Microchip. They are 120V powered and receive one of two command signals from the oven thermostat telling it to open the gas valve and ignite the gas on either the oven or the broiler on that oven. Each oven has one. Again pictures and schematic available on request. This has resolved the right broiler issue but NOT the left oven failing and not restarting again until it is cool and giving the unknown 4 flashes code.7) We were told by one of the service technicians on one of the visits from Fred’s that if we wanted quality we should have chosen a Wolf range. There is something telling about that statement and I have heard it from others. 8) Now it is getting close to Thanksgiving 2019 for another large family gathering. Brent from Viking and Freds appliance came out Mid November 2019 and replaced the oven controls and changed the orifice on the left oven to a smaller diameter. This did stop the four flashes of the LED but caused a natural gas smell whenever the left oven was on for an extended period of time, it took about 30 minutes and gradually got worse through the house. This triggered a service call from Brennan at Northern Appliance to come out and verify the gas smell, which he did and reported it to Viking. Later just before Christmas Brennan made another service call to change the gas orifice on the left oven, back to a larger one, (the right oven works great). This solved the gas smell, however Christmas dinner was a disaster as the left oven 4 flash issue was back and we could not use the left oven as it would not stay running. 9) Now we initiated another service call over a year and the left oven still will not work correctly while the right one does and the parts list shows them both having the same controlling parts. So I received this e-mail from Jeff the service manager at Fred’s Appliance. They can’t fix it so they are taking it back and refuse to sell us anything now or in the future no matter what brand. I’ve been tasked with informing you that the manufacturer, and Fred’s appliance are working together to refund your range and the 8” back-guard accessory purchased with it. We will make arrangements for an installation company to work with your schedule to remove the range, and we will credit you back the full purchase price for those items upon return. I’ve attached a copy of your invoice and the total to be reimbursed is $14,181.69. The manufacturer and Fred’s appliance management have concluded that it’s not within our best interest to ship out a replacement range because it’s likely that a replacement will not address your on-going concerns. We are initiating return documents and an independent installation company will be in contact soon. Thank you, Jeff

We did our brand new house so we had to do an entire kitchen and its the last kitchen well do so we wanted something that we felt would last. We had heard that there were issues with Viking as far as repairs but my husband really wanted a Viking. There was some issue with registering the product and for some reason, the cards never reached them but when I had to call, the lady from customer service, Charlotte is the kindest, most patient and helpful person. She was magnificent and very empathetic.We also had issues so early on which was a little disappointing. I have the Double French-Door Oven unit and there was a 100-degree difference. However, theres not a lot of people who service Viking in my area and it took four weeks to get someone out. But the person who came was extremely helpful, nice and professional. I liked him a lot. He fixed it so that was okay but then we had an issue with the oven that was under the range and he got everything taken care of at once.I also wish Viking would reconsider what they put around the burner range to be a more durable, washable and scrubbable type of metal. Because if you try to use an abrasive, you wear off that surface and Im a bit of a neat freak so it irks me a little bit that I cant keep that ring clean. The repairman said once the food is on it, theres really not much I can do to clean them. He even admitted that it was a definite drawback. But the range overall is fantastic and my favorite is that it cooks very efficiently and evenly.

Weve had our Viking refrigerator for eighteen years. In that time weve had three service calls and one recall. Now the unit needs a complete new cooling system costing thousands of dollars. Realizing that the unit was way out of warranty, I called customer service anyway to see if they would a least share part of the repair cost with me. They were adamant that they would not. When I purchased the unit I fully expected that it would outlast the less expensive brands. An independent repairman suggested that it would be worthwhile to forego repair and buy another refrigerator, not a Viking as he considers them as expensive junk. I guess cost does not equal quality.

I bought a Viking range and microwave a year ago thinking with the higher pricing, bought higher quality. After one week, the stove top range started falling apart. The numbers on all the dials began rubbing off. Very poor quality. If you just want the range to just look pretty, dont ever plan on actually cooking on it. After one year the microwave has died completely. Its true what others have said. Viking will not come out for repair. They dont care. They sent out a rep., Wuerstlins Appliance Services, Inc. which failed to successfully repair it. Im now calling them out for the third time and Ive been without a microwave in my upstairs kitchen for four months and counting. My walmart microwave in the basement 5 years later is still kicking strong. I recommend not even going down the aisle which displays a Viking product because its a total waste of time and money. Ultimately it Will let you down. I would give it 5 negative stars. Please do yourself a favor and stay far away from Viking products.

Viking 36 Bottom Freezer Refrigerator - Do Not Buy!!! My refrigerator was installed 5 weeks ago and for the past 3 weeks the control panel will go blank and it stops cooling in freezer and refrigerator. Randomly starts cooling again then same thing happens. Called Viking who referred to their Orange county repair service which took a week to get out and be told it didnt have a dedicated fuse. Well we had our electrician come right out and yes the refrigerator does have a dedicated fuse drawing the proper amps. Called Viking service company and sent pictures of electricians readings and was told they would speak to Viking. Didnt hear back, another phone call and girl I sent pics to is gone until Monday... Viking is closed and I still have a non-working refrigerator. Horrible service, horrible product.

We purchased a new home and we told our contractor that we wanted Viking appliances since I had rented an apartment that featured Viking in the kitchen years ago. Price-wise, its reasonable and the quality is outstanding. I like that its very spacious. I had that issue with a refrigerator that I previously owned, as all of these newer refrigerators dont hold that much. I also like the new space for pizza boxes and party platters. But I was disappointed that there is no water dispenser in this model that I have. Also, for some strange reason, it makes a noise even though the door is closed, and its unclear why thats happening. Overall Ive been very pleased. Its a great combination of affordability and quality, and I would certainly recommend it to anyone looking for higher-end appliances.

I liked the way Viking Ranges look better than other competitors. I like my ranges quality a lot, but there are a few things I dont like. The top is very difficult to clean. There’s a bar on the top before the burners and it’s like a crevice. Theres no flat surface there because of that enclosure. Everything around the burners gets into those cracks. It’s in a really bad spot for the stainless and you have to clean it constantly, and the best thing to do is vacuum it up. Plus it doesn’t make sense that they didn’t make a smaller burner. They’re all the same size and if you had a really small pan, it could be difficult to use. Other than that, it cooks very well. I like the oven racks and the way they telescope out is good. I’ve cooked a lot in the oven and it stayed clean until I dumped a batter of egg thing in it. I slipped, but it was fine. Theres a learning curve though. You can’t just put it in and use it. You need to really read.