I am a advocate of buying American-made every chance I get. So, I was excited that our new place was equipped with all Viking appliances. That being said, I have been very disappointed with all of our Viking appliances, and wish we had something else. As we speak, our dishwasher is making an obnoxious beeping sound. It will not stop. It has been going on for an entire day. I have tried disconnecting, shutting of the main power switch--everything, but to no avail. Dishes are piling up and I am just angry at this stupid machine. What is the point of this stupid design flaw? What is the beep telling me and why cant I shut the stupid thing off.This is just one of my many complaints about Viking. The oven hood/exhaust is insufficient. The burners do not always ignite and when they do the click of the igniter will not stop. The heat distributes unevenly. The oven often just shuts off and ruins whatever I am baking. It will reach 400 degrees and then I come back and my bread is a gooey gob because the oven is cold.The refrigerator/freezer is very poorly designed and the plastic shelves and drawers break very easily. The freezer has basket shelves--it is a bottom freezer drawer under the fridge. So, you put stuff in and the stuff ends up slipping through. The refrigerator water dispenser does not have a light to indicate when the filter needs to be replaced. The dispenser doesnt work if you put the fridge onto the lowest temp available in the model.And, the company has a poor environmental rating because they use a lot of energy--a lot more than Sub-Zero or Bosch, and the filters are not recyclable. With our Bosch, we could send the filters back to the company for recycling. So I would never buy another Viking product. I have used Thermador ranges as a personal chef in other peoples home and they are far superior. I have also envied their Sub-Zero and Bosch appliances. In our other home we had Swedish (Aksa) washer/dryer and Bosch appliances. I miss them. A lot.

Im really into cooking and Ive heard about Viking Ranges a long time ago. When we were looking to purchase a home, it all had Viking appliances, which is what sold the house. I have a fridge, range, wine fridge, microwave, and dishwasher. Everyone at the Viking dealership was super nice, helpful, and explained the different models. Unfortunately, I have electric where Im at, so there werent too many things to pick from on that side of things. So we went with the D3 and its been great. The only thing that stinks is my wine fridge went out and Ive been trying to get it fixed.The quality of the range from Viking is awesome. I like the ability to control the heat range. So, I can go up to three rings, and to get a pot of water boiling fast, I put it on all three. I also like that I have a couple of different convection settings. Ive never cooked with convection before and its really awesome that I have the ability to do that. If a person has the money to do it, its definitely worth doing because its a great feature that they have and offers.

I bought this $11,000 stove from Viking Ranges and five days later, something went wrong. I called and they had someone out here quickly and fix it. Im really happy with it. Its a great product. Everythings fine and I would recommend them.

My friends have Viking Ranges and I like their price so I got one too. However, the handle on my oven door broke so I put in a service request over a month ago and their technician came and ordered the parts for the door, and I havent heard from them since. All the fans are not working either. It makes a loud noise and it doesnt heat up properly. I have no oven for over a month now and I cant get anyone to come over and fix it. I have three teenagers and I cant entertain, and I wasnt able to entertain last Easter. I sent a nasty email last week and they told me that the parts take a long time to order so Im not a happy camper. I would have been happy with it, but I cant use it. I bought it last July so it hasnt been a year yet. I think its a discontinued model thats why its giving me the trouble.

I read all the reviews I could and while most were positive, there were a few negative. The negatives gave me a little concern but I had to believe that a quality brand like Viking wouldn’t make a bad product so I went ahead and bought one. It is a great product! I’m so happy with it! It’s not noisy like some reviewers said. It dries just fine unlike some reviewers said. I have to deduct that some people either had defective units or they are chronic complainers. My unit works great and I am very happy with it!

We wanted to have a name brand appliance for our home and the cost point for Viking Range was slightly better. It has a noisy fan that runs after you run the stove and you turn it off and you’re having dinner and this thing just keeps running and running. There’s no adjustment to it and there’s no way to bypass it. It’s a deficient feature and that is a cause of some significant dissatisfaction. Other than that, I like it. It has good quality and Im pretty happy with it. We’re 9,000 feet and the gas nozzles were the wrong size for this altitude. The local guy from East River Appliance Repair was completely clueless and had really no value. I was ready to return the thing and I was really unhappy with it. But Viking was willing to bring a guy four hours from Denver up to Crested Butte, Colorado and fix a problem that the local guy was clueless about. The guy up from Denver was a real pro. He knew what he was doing and fixed everything. He said that the door was not primarily damaged and it could be adjusted. He saved the day for Viking. I thought the range was a defective unit and this guy was able to correct everything and showed that it wasnt defective. I’m pretty happy with the customer service I got.

I had a Wolf and a Sub-Zero. We moved from out of state and they have a Viking stove in the house. Ive heard some good things about the Viking. Since I have a Viking stove, I got the refrigerator as well. However, Im very disappointed with the refrigerator because it was only three months old and one of the blades of one of the fans inside was already broken and another fan wasnt hooked up in the bottom. I had water dripping from the door on my fourth floor. For a brand new refrigerator and for what we paid for, that was not acceptable. My husband made the appointment to have it fixed and his interaction with Vikings customer service rep was very nice. A tech came out and it didnt take him long to fix the refrigerator.

I knew of Viking 30 years ago. I live near the North Shore which is a pretty area and Viking was all they had in their houses. Thats what they got and that’s what I wanted. It was either Viking or Wolf stoves we were looking at. Wolf only had built-in refrigerators but when we designed our kitchen, we didnt do a built-in area for the refrigerators. Viking had the range, the microwave, and the refrigerator so we went with them. We used Grand Appliances in Libertyville and they were phenomenal. I was a pretty savvy consumer so I went about and did my research before I went in. We had a saleswoman who was fantastic too.We like the Viking range. It works and I like the blue light. The only thing we dont like about it is it doesnt have a timer on there, like a digital display. It has the knob on it that tells the temperature, though. When Im cooking something in the oven, I have to set the timer. Other than that, every appliance in our kitchen is all Viking. We bought a Viking microwave, so we set the timer on that. Our dishwasher is Viking too. When we had one little problem with our refrigerator, they came out to fix it. Now, its making a knocking noise but hopefully, it will go away before we call back. Overall, Id recommend Viking.

Im in the culinary industry and I always knew that I wanted a more professional series. I knew Viking was a good way to go because they have a great reputation. I like my Viking range and Ive been happy with it. It has a better coverage on the burners which I love. They burn higher more than the average range. My water boils faster and food cooks faster. We had a few bumps in the beginning but Im okay now. I also had a good experience with their dealer. They were professional and had good knowledge of the products. When I had issues, they were pretty very responsive and directed me to the right places.

I am not too happy that I have had quite a few issues with both the refrigerator and the freezer in the past three years. This includes replacing a brand new refrigerator. There have been too many temperature problems along with internal parts, drawers and shelves breaking.

Viking Range Corporation should have a class action lawsuit. Their ranges have the worst performance in the appliance field. $780 was the last bill to get it up and running. Igniters, warped heat shield, non-working broiler, junk falling off, doesnt come to temperature for 39 minutes. We keep paying to get it maintained. Viking does not return call. Law suit, I say.

I have a Viking fridge side by side and 4 years (out of warranty). It broke twice within one year. Repair is very expensive. I had called the Viking customer service and they did not care...compared to the whirlpool fridge that never broke for more than 17 years, the viking is A COMPLETE SCAM AND WASTE OF MONEY. Viking customer service were rude and told me not call again. They can not do anything.

The Viking Range fit all of the requirements that I had. Its a professional range and has a 36-inch all-gas oven. But Ive had a lot of issues with the range. I had to have the ignition switch replaced about a week after it was installed because the oven would not light. And now Im waiting for them to come and replace the burner in the oven because it wont stay lit. It was installed in the middle of September and it hasnt functioned properly since. But the dealer has been helpful as far as sending someone out to repair it. The Viking rep called and was very pleasant. He offered to come out and do a free demonstration whenever the unit is functioning properly. Theyre supposed to come out and replace the burner. Hopefully after that he can come out and show me some features of the oven.

I wish I have read all this reviews. Viking ranges are really bad quality and the customer service is even worse. I will never buy Viking again, and I strongly recommend that if you are thinking of getting Viking to reconsider... They will need a service call every 2 years.

I do a lot of cooking and I wanted a range thats really good. I ran into Viking on the internet. And then, I went to appliance stores to look for them. I got one and I love it. My Viking Range cooks so much faster than whatever I had before. I got the one that has the gas on top, because I want a gas range. I like the electric below and the roll out shelves that has it in there. Theyll pull out heavy stuff. I like the fan and our only trouble was when we tried to hook it up, the gas hook up was not in a very good position. The guy that we had here to work on it had to add to it, because the pipe for the gas did not come out the back. And then, he had to build a pipe up higher because I dont have gas on the bottom. The fan blew out, so we had to have somebody come back in and they didnt have service people around us. We had to wait about a month to get a new fan for that bottom part. But they were really nice when they got here. They adjusted my burners for me.

When I bought a newly-built property, it had a Viking range in there. Its ignition piece works well and Im satisfied with it.

I have a kitchen full of Viking. Oh, where do I begin?! First the microwave, which is built in to my cabinets, somehow gets a big hole burned in the back and sparks fly whenever it is turned on. Next, the dishwasher goes. It cost $700 to repair the panel or whatever. I bought a new LG for the cost of repair. I still have not dealt with the microwave because I fear of having a carpenter redo my freaking kitchen. Next to go is the fridge. It just stopped working ... stops. **. I know it will be a fortune since just replacing a broken shelf cost me $250, so I cut my losses and bought a new fridge. And the burner in the stove clicks like it will give out any freaking minute. Oh, by the way, weve lived in a brand new house for two years. Wow Viking, wow! Im on board for class action.

I have a three year old Viking 6 burner range. When I try to turn on to preheat oven, instead of preheat light coming on it clicks into clean mode and clean light blinks, and oven doesnt preheat. I phoned our Viking repair person this morning and coincidentally, I am the fifth person to call in the same problem in the last week. She also noted that our ranges are of similar age. Very curious if this might not be a recall issue?

Vikings reputation precedes itself as far as the quality of the product. When we bought our house, our builder provided Viking appliances like the dishwasher, a super range, and a refrigerator. I love the range. I also love everything about the refrigerator except the fact that it doesnt dispense water. The appliance company did the installation has been great with us. Weve just had a couple of minor issues with stuff that there was some damage done on a couple of items during the installation and it had nothing to do with the quality products that were provided.

I purchased a separate Viking VCFB304 fridge and freezer model from Designer Home Surplus in Dallas, Texas four years ago. For the last year, we have been having problems with an alarm going off intermittently, more commonly at about three or four in the morning. I contacted a general appliance service center in my city and they came out and unsuccessfully tried to fix the problem. After this experience, I contacted another service center and this time searched for an authorized Viking repair technician. This repair center was very professional. They came out, knew the product and the problem I was dealing with. However, there was a problem! The units I had purchased from had been stripped of their ID Tags with model and VIN ID tag. For this reason, the authorized Viking repair tech could not work on my product as it was either a written off product or stolen. Both units, fridge and freezer, had the same issue.I contacted the retailer I purchased them from Designer Home Surplus and spoke to their customer service rep, and they told me that I should try another service company. I contacted Viking and explained my problem. I forwarded them a copy of my purchase invoice to prove I bought them. They didnt have much interest that their authorized Viking dealer might be selling written off merchandise, and they didnt really have an answer on what to do next but that I should contact the retailer. My fridge still is not fixed and I have been told it is being looked into. I asked them to authorize their authorized tech to fix the problem in the meantime not expecting it to be under warranty, just wanting to pay to fix my problem and use my fridge, but they wont make a call to authorize it. I would throw this unit in the trash but its built in to my custom kitchen cabinets, so this is not an option as my kitchen was built to accommodate these horrible appliances.

I had a kitchen remodel and they installed the Viking range, and the unit itself was level front to back and side to side. But the cooking surfaces, which include the range top and the ovens, were not level. They dipped down in the front. I only noticed it when I was making Christmas morning breakfast and I was cooking pounds of bacon on the griddle that covers both the burners. All the grease was collecting in the front of the griddle, which is not safe. If I had not been paying attention, it would have overflowed into the front, right into the burner and cause a fire.I called Viking to state that I had this issue, and they sent one of their authorized service people to come out and look at it. The tech guy was by himself and he couldn’t do much. He fiddled around and then he left. I got a phone call a couple of weeks later that said, “Your case has been closed. There is nothing that can be done with your range. I went back to Viking and they were like, “We got a copy of the report and the report states that it’s an installation problem which is not our issue. You need to go back to whoever installed it.” When they came out to look at my range, my contractor was here. He was talking to the service man and said, “Everything is perfect. I followed all the instructions. Everything is laid out the way it’s supposed to be. Nothing is butting up against it.” It went back and forth and finally, I asked for another different authorized service company to come out. Before they came out, Viking called me and said, “This second opinion you’re getting is not covered.” The second service company came out, and they came out with two guys. The older gentleman looked at the range and said, “Your surface isn’t level.” They took care of it and now its level. He gave me my slip and I was like, “How much do I owe you?” He said, “We are charging Viking for this. It is their problem. You’re not paying for this.” Overall the Viking range is a wonderful thing to cook on when everything is okay. Up until recently, I was cooking for a very large family and boys eat a lot of food on a four-burner cooktop. Now I have an eight-burner range so I can cook to my heart’s content and not have to shuffle things around, shove them in the oven or put them in the grill. I got the range and it came with a microwave drawer which is wonderful. The only thing that I did not get was the range hood because they charge you for it and then they charge you for the fan motors separately.

I have been doing some online research for a while on professional cooktops and was looking at Viking and Wolf. I liked the style and the look of Viking and from the reviews that I got, it sounded like they provided superior customer service and they backed their products 100%. I feel that the quality is really good too. But presently, Im running into an issue because the installer didnt install the unit properly so I havent been able to use my oven. They had it plugged into a 120-outlet while my oven requires a 240. Were anxious to really try the oven but its not getting powered enough. But as far as the gas part or the top of the 40-inch range, its phenomenal and we totally love it. There is consistent flame starting off the burners, theres consistent heat, and its quick how Im able to whip up a meal. I wish I would have bought one sooner.I bought my Viking from Ferguson and I have mixed reviews for the original distributor. It seems like they didnt give the attention that they really needed to give to Vikings product. However, the people that Im working with now are trying to rectify the situation. They seem to be really on it and on top of everything. Other than that, Viking has been very responsive. Right now, Im really happy with my purchase and I would buy some additional Viking products at this point in time.

I am dissatisfied with my Viking Refrigerator. I like its size but its quality is just average. It looks good but its not durable. Ive already had to replace the ice maker after three years. The finish isnt finger proof so I had to clean it nonstop. I have other appliances from them too, like their whole cooking range, two ovens and a dishwasher, and I also got issues with those.

Viking is a well-known name and I made the assumption that since it was extremely expensive, it would be good. The good part is that its nice looking, it heats up quick and it functions well. Unfortunately, we have a warranty repair situation thats still ongoing. The oven has a cooling fan which is quite aggressive, so anytime the oven goes on, theres a fan that blows air from behind the oven to keep the electronics cool, so it really throws off a lot of heat. The problem is as the oven is warming up and/or cooling down, the cooling fan starts to make something in the oven rattle quite loudly. So at a certain point in time, it’ll start to rattle for about a minute and then as the oven warms up, the rattle will go away. Youll get the same thing on the cool down. After the oven is shut off, it’ll come on for some period of time. We had the fan replaced under warranty last week and it didn’t fix the problem. But the store where I purchased the Viking put me in touch with the independent appliance repair place that would do the warranty work, and the repair place was prompt in doing their work. So my experience has been good except for the part that its not fixed yet.

I’ve owned Viking Refrigerators for a while. Ive had my old one for 20 years and I bought a new one due to its brand and reliability. I also like its look. Ive had my new one for about three months. But the quality becomes questionable after 10 or 15 years and it becomes very expensive to maintain. Also, the issue with the two I have right now is that with the way they are designed, regardless of the temperature, everything freezes over in the top shelf. Everything gets slushy, especially beverages. It almost makes the top shelf unusable and I have to move all beverages to the bottom. I can only store limited stuff up there, otherwise, it’s gonna freeze over. They should at least have a cover on there. Also, they should extend the warranty.

This is my first Viking Range. Granted, it’s one of the lower end models, but still not cheap. I was very disappointed with the incredibly loud vibration noise made by the convection oven. Repair/ motor and fan replacement was unsuccessful. Seems it’s the back vent that vibrates? Not the fan. Still can’t use when I have people over because it’s in my “open concept” kitchen. One knob had to be replaced because it stuck and I couldn’t easily turn off the burner. This all in the first month of use... not what I expected from Viking.

Viking is a high-end appliance which was in the price range that I wanted to spend on. So I spent $10,000 on a Viking refrigerator. However, its ice machine had not been working and Ive had to have it repaired three times in six months which doesnt make me happy though I didnt have to pay for the repairs. But I love the refrigerators look and quality, and its got beautiful lighting. Shelving is more than enough for me and my husband though it wasnt as big as I thought it was. I also had a wonderful time with the Viking dealer and they were absolutely helpful throughout that process of having to come fix it. It was an amenable experience.

Purchased in 1976. Arrived with defective igniters that the company would not address; but fortunately a service person was kind enough to change out for free. He cared more about their reputation than Viking. This is WAY overpriced and rated for what it is. The oven temperature has always been off and there seems no way to calibrate it. It is a pain to clean and maintain. I would never buy one of these again.

Viking 36 inch convection range. I prefer gas but we dont have that option, so I went with the electric convection model. I chose Viking because of their reputation. I am not a fan of this range. The 36 inch range has four burners with the smallest burners in the front. The right side burners can be used as a single cooking zone, but the heat isnt consistent. All of the burners adjust the temperature throughout cooking which I suppose is a good feature unless youre trying to boil water. The oven is noisy even without the convection. The oven is self cleaning but it takes 8 hours to go through the cycle! Make sure your installer is familiar with Viking. Ours was not. He was there all day trying to get the range installed, and we had to have a technician back immediately to make adjustments. The range is nothing special for the money. It isnt cheap or cheap looking, but I have had much less expensive ranges that I liked better than this one. I find this range very frustrating to work with. The 36 inch, ceramic top convection model ran about $5000. Its self cleaning, assuming you have the 8 hours needed. The middle rack in the oven glides beautifully which avoids spilling of quiches, souffles, etc. The features I find the least appealing are the ceramic top and the tiny burners in the front. The ceramic is impossible to keep clean and the small burners dont heat the pan evenly. Also, the knobs dont lock into place, so you constantly have to check the settings. The burners self regulate, so the burner will reduce the heat throughout cooking. This becomes very frustrating if you are trying to boil water. Gas is probably more consistent. The oven seems small. The racks do not cook evenly, so you cant use all three simultaneously. I cant tell any difference between convection and non-convection cooking except convection is louder.

We have had a Viking french door refrigerator installed since November 2016. First the ice in the freezer spills out behind the drawers not allowing the freezer door to always close completely, or the ice spills out over our wood floor when we open the door. We have had frozen food ruined and continuously have to dig behind the drawers and remove ice. Then ice began forming in the regular refrigerator drawers. A repairman has been out twice and says he is awaiting parts. Why he did not identify the need for the parts the first time he was out, I dont know. The refrigerator is a lemon and should be replaced. It has not run correctly since we bought it. Photo of serial number attached.

My parents have Viking appliances and I liked the ranges design, so I bought one from an appliance store where I buy all my appliances. It’s an induction range, so it’s very fast compared to my old range and Im happy. It’s a good range.

We were doing a complete remodel of our kitchen, so I was looking at all the appliances for the kitchen. Ive done remodels of kitchens for five or six years and Ive always used Sub-Zero but we decided to try how Viking would work out. We liked the look, the overall aesthetics, and quality of it and the pricing was a big thing, too. There seemed to be a good overall package deal with the broad suite of Viking appliances. What we ended up doing was our entire kitchen is all Viking appliances. The refrigerator has been good so far. The lighting and design are good and I like the easy closing of drawers which is kind of nice. Also, the ability of not to have to do the cleaning of the vents and things was an important feature.

We had built a new home and were interested in top of the line appliances. Wolf and Viking Ranges stood out, but we decided to go with Viking since we got a good price from them and it fits what I was looking for. I got a six-burner range, a grill and two ovens from them. In my kitchen, I have a total of three ovens since we do a lot of the holiday stuff here. It works out beautifully when I’m doing Thanksgiving, Christmas or when I’m trying to cook a big meal. I have enough room for everything. The top is gas and the ovens are electric. I love the fact that I have a griddle there. Everyone can be working on something so it works out well for my family. We’ve had a good experience, up until were trying to get the small oven fixed. We had a problem with it and a chip needed to be replaced. So we had the workman out and were waiting for him to replace it. We had to argue a little to get them to come out to fix what was wrong and that was a bit of a problem. I got upset but my husband managed to calm down and get them to do what they needed to do to repair the oven. But Im still waiting for it to be fixed.

Our builder put Viking range, dishwasher, and refrigerator in our home. The range is great but I already had to replace the motherboard on the refrigerator within six months. The seal around the freezer chipped because the availability of getting a motherboard took an extra number of weeks. The appliance company sent somebody out and said we needed a motherboard. They tried to communicate with Viking but they werent successful. So we ended up calling Viking and then we rescheduled the guy to come out to put it in. I wondered about that a little bit and I wasnt happy with that at all. I wish they were a little more customer service oriented. If Im gonna recommend Viking, then it will be something based on my experience with them and not how I like their range. My little experience with the refirgerator has clouded my perception and I would not choose Viking if I had to replace an appliance.

Back in 2013, I was going to do a remodel to my house kitchens with a centerpiece. It was gonna be open to all of the appliances and we’re going to be in view in the open area. I was looking for a bit more than the GEs but there’s quite a few to choose from and Viking was close. The Viking range is excellent. It’s the leader of the pack and we’re so happy with it. The burners can be quickly assembled for cleaning purposes and I like their layout. The range is very serviceable, very durable, and the oven is fantastic. The racks in the oven are extremely easy to move and work with, very heavy and it gives me a lot of confidence working with them. The stove has a dent in the back for the heat to come out and that creates a primary heat in the backslash. I don’t think there’s another stove out there that would beat Viking but they’ve got to get rid of the heat somewhere. There was absolutely no service calls on the range. It’s been perfect and it’s amazing.

My wife had heard about Viking Ranges for years through word of mouth and she had always wanted one. We liked the fact that Viking had six top burners and a fairly good sized oven. We liked the professional quality of the range itself and we’re very satisfied. Purchasing it was quite a pleasurable experience. We had a very knowledgeable sales lady. She showed us several models and we selected one. She was helpful too in getting it purchased and delivered. The Viking range is a very nice product and we would definitely recommend it.

I wanted top-quality appliances and Ive known about Viking for a long time. My range has been installed for a week, and its my first one from Viking. Its good so far and the reps were very nice.

Love my stove. About a year old. A bit annoying that out of the 6 burners only two (left) do a quick water boil. More sad about the illustrations and temps mapped on panel. All coming off with cleaning.

Ive known about Viking forever and as a matter of fact, the brother of one of my friends in Iowa used to be a distributor for Viking. I had a GE Profile that broke down after about five years and I was not about to put any money into it, so I thought Id invest in a Viking. Ive dealt with the dealer, Abt, before for other things and I got my Viking refrigerator from them. The guys who installed it were absolutely wonderful and they tried not to scratch floors. They did a good job and it was first class as far as installation. While the water for the GE was hooked up with plastic, the Viking has a nice metal flexible pipe. Howeve, the bottom drawer broke apart when I pulled it out. A gentleman came out, looked at it, and said that theyll send me a new one. They sent another drawer out and so that was no problem. Another thing also is that every time I looked at the temperature on the GE, it was the same temperature on my little thermometer. On the Viking, the temperature jumps around so it does things differently. Still, it runs quite a bit more than my GE ran.

The control panel for our double wall mounted Viking range went out two months ago. Since then we have been trying to get it fixed. After a delay of 7 weeks, the part came. The part was defective and we have heard nothing since. I have twice talked to Albert Lee sales people about the company and the miserable record they have for repair. They said they were aware but will continue to sell Viking. When I asked about warning people I got no reply. The repair people are slow but are at the mercy of the company who bought Viking. Mr Selim Bassoul is the culprit at this company Middleby. They bought Viking and immediately the problems started. They closed the Distribution company in Washington and moved all parts supply to California. They bill themselves as the supplier for the entire Southwest. When I tried to explain to the parts tech about my problems, he curtly told me to be quiet and to move ahead. He didnt seem to care what the customers were going through. Its really too bad as they were a great company. Now they are the worst. Stay away at all costs from them and the people who support them.

We went to Best Buy and Viking Refrigerators was there. We have Sub-Zero and Vikings comparable. We bought Viking for our Florida property. There were little issues buying that from Virginia and getting it delivered in Florida, but it all worked out. The refrigerator is fine. It broke once but they were good to fix it. Its such a nice fridge and it keeps things longer. We like it. All the high-end appliance had been great. They’re all expensive but theyre all really good. We knew what we were getting.

We paid $1,600 for this high end dishwasher (Model VDB 450ESS) that does not dry dishes and smells all the time. The clip, which holds the little folding shelf in the top rack, broke. And guess what? Viking will not sell the clip. You have to purchase the entire top rack for $275! I will never buy another Viking product or refer Viking to anyone I know.

We purchased all new Viking appliances for a new home we built. The Viking dishwasher has never worked properly since the day we bought it. I have had it serviced several times and the service agent suggested that we try to have it replaced since it didnt work. I tried to contact Viking by phone and spoke to Tim **, Kai ** and Brittany. I never received a callback. I then emailed their west coast general manager, Randy **, who did not even take the time to respond. They have an arrogant group of people working there who are not interested in satisfying their customer. I am going to trash this dishwasher and buy one for 1/4 the price that will work ten times better than this one. Viking has this great name in the industry when in fact, their products are terrible and they dont care about their customers.

Weve had our new Viking refrigerator for four months now and its been good so far. When I bought the unit, I dealt with a representative in Dallas who was very professional. The refrigerator has a lot of space and compartments and its quality is very good. Id recommend Viking refrigerators.

Viking is known as a higher end appliance, and were really happy with the quality of our refrigerator. The ice maker is louder than I would like, but it doesnt go off that often. I really like the amount of capacity in the refrigerator because for this size of refrigerator that we were looking at, Viking has the highest capacity. Go ahead and buy a Viking fridge.

My family and other family members have Viking products. I liked the design and concept of their refrigerator. The Viking dealer I have worked with was good. She was very cooperative and professional. We bought a fridge and our Viking Professional Microwave from there. The fridge is pretty good. I had some issues with the ice maker of my previous fridge but they gave me a new Viking which has a new up-to-date part. Its the same fridge and its working pretty good.

I had a Sub-Zero for 23 years and it broke. I always knew about the Viking Ranges but never knew about the refrigeration. When I went to replace it, I had to get something with the same size so I decided to go with the Viking this time instead of Sub-Zero. Viking had everything that I liked about the Sub-Zero. I liked the freezer on the bottom, the drawers, the style, stainless steel, and the three-year warranty. I liked the look of it and it fits perfectly. I like everything about the lighting inside, too. Its awesome. I’ve only had it for a few weeks, but so far everything’s good. My refrigerator didnt come with a kickplate and I am still waiting for it. I’m hoping that it will come soon. It’s been a few weeks and everythings been fine. I love it and everybody who comes in loves it. I think it’s great. It meets all my expectations.

We went to a local Best Buy store looking for appliances and chose to buy Viking over other competitors because of the quality and the customer reviews that we had seen online. Best Buy assured us that because they sell the product, they were associated with Pacific Sales which sells Viking. They went ahead and did what they could to earn our business and matched the price that weve had gotten at our local friends appliance. They beat it by $500.However, it was probably the worst purchasing experience I have ever gone through. We purchased it on September 6 and by the week of Thanksgiving, we received part of our purchase which were the refrigerator, the microwave, the dishwasher, and the range. The people who installed the refrigerator broke the handles and dented the doors so they had to replace those. The double oven showed up totally damaged. The entire front looks like it have been dropped. It was mangled and we couldnt even open the doors. We refused delivery on it so that they would take it back and get us a new one.We had spoken with Best Buy and Pacific Sales numerous times and they had given us the name and number of the Viking rep who serviced that door. The Viking sales rep assured us that everything would be taken cared of but she stopped returning my husbands call. We got our range that was damaged about five weeks ago and it was installed but about a week later, it had an F3 error on the bottom oven. So now we are waiting for the local rep because I did an online service call and they sent the information to the local person to fix them. They were scheduled to come yesterday but they didnt come. Now, theyre scheduled to come sometime this afternoon.It has been a bad experience from start to finish. Outside of the purchase itself and the fact that we finally got the oven with some sort of an error wouldnt have been a big deal if we hadnt waited almost eight months for it to arrive. It wouldnt have been such a terrible experience as far as Viking is concerned, but I am concerned as to who sells their product because it doesnt care well for Viking. Nevertheless, our Viking appliances are all great. We love all of them when everythings working. Even the oven is great with the top one thats working. The refrigerator has been the most beneficial for our family. I like that it has great space and everythings there. With it having different temperatures on, Im able to keep the cheese and the vegetables from freezing. Its an all around good product and is well built.

I bought a house and a Viking range was already selected by the builder. So far, I already had to call out the technicians because some of the rings did not ignite properly with the spark. It seems the igniter is extremely fussy about the distance of the conductor the spark starts from to either the inner circle where the gas comes out of or the outer circle, which is to stop the food dropping down into your stove. They are two pieces of metal and if its too close to either one of them, then the spark does not travel enough distance in the air to actually ignite the gas. Basically, you cant switch on the gas using that igniter. Its a bit of a pain in the neck. When it stops igniting, you have to go and try and work out if it is too close to the inside or to the outside. You try and bend the thing. It would be really good if they had a bit of a more reliable electronic ignition for the rangetop.I also got the microwave, the refrigerator, and the dishwasher. The refrigerator came with a dent in the door while the dishwasher has some sort of plastic piece that is hanging down from the door. The door that you open to the dishwasher is hanging there. I dont know whether it wasnt installed properly. Ive looked in the installation manual and it doesnt tell you what to do about what that is or where it should connect. The other thing about the dishwasher is its a little on the noisy side. We had a Bosch 800 series before that and that was near silent. We had Miele before that and that sorta cleaned better than the Viking one does. The microwave has a bit of a strange design. Its one of those drawer microwaves so you’re below the waist level. Its not very easy to see what buttons to press. The most common thing you want to be able to do is to be able to open the microwave drawer but its really hard. With every single button, theres no way to feel without getting down, bending, and looking for where the open button is. Its not in an obvious place. Its doesnt stick out at all and you cant do it by touch.Bizarrely, there is a separate open button and a close button. Why on earth do you need that? They could have just had a double-sized button that combined both. You might actually have a chance of pressing it without going searching for it. There is a bit of a usability problem. In order to open or close the microwave, you have to locate these tiny buttons that are the same size as all of the other buttons. And theyre right in the middle of the touchpad so its not something you can find without looking.

Ive known about Viking for years and they have always been a commercial line. My wife and I have always enjoyed cooking. We thought we would take a step up in quality so we got one. We are enjoying the Viking range. We had a different range for a few weeks but we decided to have a cast plate into our house. So I did that first then, I ordered the Viking range from the retailer inside Best Buy. We bought the 30 inch, which is the smallest one that Viking makes but it makes a heck of a difference in cooking. However, I wish we would have a larger space. We wanted to widen the kitchen, take some cabinets down and put in either 38 or the 42 but we just couldnt scrape up enough pennies because Viking is not a cheap stove.We also got the combination which we like because the oven is larger to do the cooking. The oven is electric and the top is gas so its really nice because the oven is all hidden and sealed. I also love the idea of the quick heating. It has the solid, medium and the consistent heating where you just set it and its awesome. Unlike when it’s electric, the heat is always coming off and on in order to maintain a certain temperature. Were really happy with the Viking range. We love the feature of the sealed burners as well. Its so easy to clean. The stainless steel takes fingerprints that bad but with just a couple of wipes, its all cleaned up. Viking range is beautiful but it’s not for someone who doesn’t cook that often or not a good cook. It’s an overbuy for them. But I would recommend it to anyone who has the enthusiasm that my wife and I have when it comes to cooking. We really appreciate it and we love it. Its worth every penny.

After only 1 1/2 years my Viking range began to smell like gas when the temperature was set below 300 degrees. I had SoCalGas come out to check it and I was told the gas emission was at a safe level. A couple of years later one of the $62 lights inside ceased to function. Finally, the last straw, at the age of 5 1/2 years the oven didnt even heat up past 110 degrees. I had it repaired one week ago by having the spark igniter replaced, as well as the light. The oven worked only once after that. I have had other ranges in the past and not one of them has been as sub-par as this Viking. It is pretty to look at, but thats not the point is it?

My wife wanted a Viking range and the purchasing process went smooth and fast. The quality is great. The only thing is the door hinge of the oven is a little weird. It keeps on popping out and I just pop it back in. I dont think its to the quality of Viking but I never reached out. I don’t think theyre gonna give me a whole new door hinge. Besides that, everything else is perfect. It works great.

We installed all Viking appliances when we built our home. Thinking we had made a great decision on a high end appliance line. It has been very frustrating dealing with these appliances. The dishwasher stopped working and it was more to have it fixed than to purchase a new one. The double ovens have been running 75 degrees high after a year. After many expensive service calls they still are not fixed. The double sided refrigerator has been replaced once and the current refrigerator freezes food that is in certain areas of the refrigerator as well as we cannot regulate the temperature in the freezer, causes food to thaw. We have had many expensive service calls with no success in resolving this very frustrating problem. Viking appliances are beautiful but there is obviously a serious problem with their products.

We had our kitchen remodeled and our contractor recommended Viking Refrigerators. We went and looked at appliances and all different brands and we really like Vikings look and functionality. The price was also right. There’s a lot of great features, little things like it will beep if the door is open too long and its ability to program the temperature versus using a dial in older electronics. It has a really nice ice maker, too. The lighting is beautiful on the inside, it is bright. The quality of refrigeration is great. It keeps the vegetables and fruits cold in the compartment. Moreover, their guys at the dealer were great. They are knowledgeable and helpful. They gave lots of different options to look at. We’re very happy with Viking Refrigerators.

There was a problem when we got the current model and some guy had to come out. It takes an awfully long time to warm up and I’m miffed that because it’s gas, the temperature fluctuates a little bit. Other than that, I love it. It’s really pretty and it makes me happy. I have the split oven and I like that part of it a lot. We have a large family, so it comes in handy.

The Viking range is the best product. I like that it has 5 burners. Thats a lot of stovetop and cooking space in a 30-inch range. I purchased it unseen from a warehouse in Brooklyn, and it was fantastic. Id buy another one if I needed one next week.

I’ve known about Viking Ranges for a long time and I like the features of the Series 7. I bought my range from Bade Appliances where they had it on display. The quality of the range is very good and the convection bake is my favorite feature. I use it everyday to cook some chicken for my dog, and it’s very fast. The chicken comes out very flavorful and moist too.

Consumers BEWARE. Viking products are overrated and no better than buying a cheap brand. We purchased a Viking Built-in Microwave Hood (VMOR506) and Viking Range (model # VDER5304BSS), installed November 6, 2018. After just TWO weeks use (Nov 22), the microwave and vent QUIT WORKING. Finally SIX weeks later (Jan 2, 2019) the microwave was repaired. The range also needed repair... but lucky us... that was just the external decorative lighting. Throughout the process, the Viking Customer Service has not been helpful. We are told company policy is NO replacement unless the product breaks down consistently and that we should view the repaired product as a NEW microwave. The Viking message is simple: we sell you a defective product and made our profit. Meanwhile you get to wait 6 weeks for the repair (no microwave, no vent, no convection oven) and hope that the repair indeed makes it like new. And if it fails again after the one year warranty is up...well thats the consumers problem.

I’ve seen Viking Ranges around, and Ive seen them evolve into a more sophisticated product than they were originally. They are robust, close to commercial in quality and performance, but have the benefit of being thoughtful of a residential home. They have convection, high heat, and different things one might want, like a broiler and a griddle, and you may or may not want it. And they have stood the test of time. I had a Garland for 25 years. It was commercial and rugged, but it didnt keep up.The reps were not knowledgeable at the store that I bought it at. But they were not unfriendly. I came prepared, having done my homework. And I felt a little rushed. But too bad for me, you have to have tough feelings. I had an insurance plan and something went wrong. And the insurance wasnt the easiest thing to work out. It was hard to get them and to get help. That was a little slippery.The irony of it all is my electrician rewired the kitchen and they had switched the neutral. The stove knew it, and was misbehaving, and we thought it was the stove. The people in Brooklyn who fixed it, top shelf. They could have told me anything. They diagnosed the truth. “You got the wrong polarity, fix it”. We fixed it, but the stove was never broken. That is more important to me than the sales people by a mile. Viking has excellent factory trained technicians. Love that.The reason I bought the Viking was it has a smart sensor. If the flame went out, it knew, and it lighted it. I was stunned at that. It may have been around a long time, but I didnt know about it. So it has everything I’ve seen in lots of places, but it has a smart technology that is lifesaving. It’s fantastic. The caveat is weve had it a few years. The quality is good, and the performance is excellent. We rattle the doors, turn the knobs and spill things just like anybody else. And so far, its just humming along. I would recommend that stove in a heartbeat. And this is a person who had a Garland for a long time.

Updated on 02/11/2020: I have had Viking appliances for less than five years and have had nothing but problems with every one of them. The refrigerator was so bad that they gave me a new one that was suppose to be redesigned. Well after just a few months I have had nothing but problems with it. I have to make ice cubes in trays!!! The springs break on the doors, top shelf on the right side freezes anything you put on it. Viking should be ashamed of themselves for ripping people off like this. Now my range will only work at 350f and the control that I need is $1,400.00 for just the part and viking has done away with their service company, now they sub it out to a local repair shop that knows nothing about this line. I am going to buy a new Refrigerator and I will be posting the old one on Youtube when I destroy it with my excavator just to get some satisfaction.Original Review: I guess I am another dope that bought these appliances without reading the reviews! I thought you get what you paid for but not with Viking appliances. I have the 42 fridge and the 48 range with the griddle option that has not heated up and worked right since day one. The fridge is a complete piece of you know what!!! The ice maker which freezes the water every three months and stops the ice maker from working and has to be thawed is a joke which the repair guy told me it is a known problem but still will not do anything about it.My floors were also ruined from that problem. The ice will not come out right and gets clogged or you get one cube or 100, no in between but then the rest will come out 10 minutes later on the floor. Spring on door has broke. Now the latest is no water on the door and the high temp alarm keeps going off. We all need to get together and file a lawsuit against Viking because this is just not the way to do things. How do they get away with this? DO NOT BUY ANY VIKING APPLIANCES no matter how nice you think they are!!! You will regret it!!!

The Viking range has all the features I wanted and a good reputation for being a quality product. It lasts a long time with not a lot of maintenance issues. We wanted a blue range to match our blue kitchen, so we got a custom one. The first one that we received was a disaster. It never worked from the minute we got it. The spring on the door was damaged so the oven never shut properly. Every time it got up to a high temperature, it would drop suddenly down and just remain there. Every day, they sent a bunch of people out to look at it and the whole process was annoying. After a lot of complaining, they finally replaced it. But even if they could have fixed it, I still wouldn’t have wanted it. Why would I want a defective stove that didn’t work from the second it was installed? It was definitely not an easy process. They were blaming the distributor and each step that we had to go through was very frustrating to deal with. The brand new range doesn’t bake well at all. My wife tries every day to bake in it but it burns. We got the dual range with the gas top and convection electric oven. The gas range itself is great, but the actual oven is not very accurate in terms of temperature. The way it cooks food is very inconsistent and I wouldnt recommend it to anyone who wants to do a lot of baking. I would like to take an actual temperature reading on it because it seems to cook hot. Im overall disappointed with this product.

I wanted a more professional range and for the price, Viking offered the most features in the budget that I was comfortable with as far as PTU, capacity, and self-cleaning. Testing was not offered by similar brands in this price range. The cooktop is great and the baking has been great. It was quick to get it from the company that I bought it from but I wasn’t thrilled with the third party delivery service they had. But it’s all fine. I’m happy with it so far. Viking accommodates different budgets, styles and features so it’s definitely worth looking into.

Ive had my Viking range for four weeks and I absolutely love it. When I turn on the knobs, it’s very precise. It doesnt have any play in it, especially the oven, so when I set a temperature, I’m confident that that’s the temperature. I like how it’s raised up on the bottom so that I can get a Swiffer and clean up under there instead of just the dust building up. The range has been fabulous and I’m really happy with it. When I called the first time trying to get my Viking appliances registered, their reps were really helpful and told me where to look.

Viking has got a reputation that it has a very good product. We had a Thermador before and had problems with it so we decided to get a Viking. My husbands a cook and he decided this was what he wanted. When we called in a warranty issue with a fan for the stove, the people from Monterey who handle their warranty repairs came out. The guy was amazing. He did everything that he could find that needed to be done and he was here a few hours.It seems like the whole stove works better since he came out. He came in to replace the fan but now we have lights above the knobs which we never had. It also seems like the burners are hotter. He was out here twice. He came out once and diagnosed the fan problem. Since its an intermittent problem, the only way we were able to show him was that we videoed it. If we hadnt videoed it, they wouldnt have been able to handle it under warranty. Im sure theyre aware that this is an ongoing problem. Ive read about it in the internet as well so my one thing would be when people make a complaint, they shouldnt have to go to the point of videotaping the problem for Viking to authorize the repair. Other than that, we love our Viking Range. Its a really good product.

We purchased a newly built home and had all Viking appliances installed. The range puts out good heat but the oven is definitely malfunctioning. It cycles every minute no matter what temperature you set it to so if I am baking something that takes 2 hours, Ill hear the igniter click and the flame come on over 100 times. I dont know if its because the flame is reigniting so often but the smell of gas is so strong. Also, the door gets so hot you cant even touch it without wearing an oven mitt.All of these make me afraid to use the oven. I called Viking and theyve sent out the same repair person twice who told me that the cycling every minute is normal and the door is supposed to get hot because heat radiates. I understand heat radiates but it shouldnt get so hot you can burn yourself. What happens if children accidentally get close to the oven? I also dont understand why for a supposed high end oven, the temperature cant be maintained for more than a minute when the flame goes out before it reignites again. And since its cycling every minute no matter what temp you set it to and regardless if you leave the oven door closed for 2 hours (yes, we tested it with the door closed for 2 hours to make sure we werent losing heat from opening the door), it doesnt seem like the cycling is temperature related at all.When I call Viking, they tell me this is NOT normal and a repair person needs to come out to make adjustments. Theyve sent the same repair person twice who insists this is normal. I called again today and asked for a different company. The same person has been scheduled to come out tomorrow, wholl likely tell me again that this is what I have to get use to with this oven.This oven is a hazard. Youll either be afraid to use it or youll end up burning yourself or inhaling carbon monoxide fumes. I had to turn the oven off yesterday because I got a terrible headache from the fumes. I am writing this to advise everyone to not buy a Viking. Also, now it is documented that these issues existed in the event something bad happens.

Viking Ranges had long-term warranty and they had reviews of how it cooked meat, so I chose them. There were multiple dealers so purchasing it wasn’t too difficult of a process. But youd need some plumber to put it in because it was so heavy. It was lifted not from the bottom and I don’t think they did a particularly good job of it. There was that kind of lip that came out and too often that was used, that was not reinforced enough to handle the weight or sometimes the door was also used incorrectly. It should not to do it that way, but it looked like a handle and people invariably lift and pull on it.In the two years and a half that Ive had it, weve had the thermometer broke and we’ve had that replaced, but it was under warranty. We called them and then they called us back and then they made a stress test, but eventually we got through it. The process wasn’t super-fast, but we’re easy-going, so we managed around it.Im not really happy with the baking. It’s inconsistent. And with the stuff that got on the burners and spilled on it, you just can’t get them cleaned after a while. This is sort of the nature of the stove itself. There are certain parts that are more difficult than others. Everything that we’ve read about it is pretty much true and that has been consistent. So, we knew what we were getting, that it was gonna be expensive, that it didn’t cook real evenly, but it still looks cool and they have a roadmap of how to get it better.

The quality is good. I like the simmer quality. However, Im having difficulty cleaning the top of the range because it says that youre only supposed to use soap and water, but that doesnt clean it. I went to Trail Appliances - one on King George, in Surrey, and the new one in Cloverdale. I went to two branches to try to ask them about accessories for the Viking because I wanted to get a grill cover, and I also wanted to ask them about how to clean and the maintenance, but they werent very helpful. I have the six plates and the grill. Its a 5 Series. I would like a better engineering of that particular product. They should have made at least one of the plates a small one, because its six large plates.

Professional Refrigerator/freezer model #VCFF236SS002 - Purchased an existing home with barely-used 2012 Viking appliances. Within a week neither refrigerator nor freezer were holding temperatures. The shelves in freezer were also easily off-track. Took 3 days to reach Viking Corporation since it does not take calls on weekends or holidays, nor after 5pm ET. Once connected to Viking Corp service rep I learned that the appliance is under warranty for 30 more days. But the approved service provider/distributor for the state of WI is in IL, and the first available diagnostic appointment was one week out. The company rep at LV Distributors in IL gave a 50-50 chance that the service tech would be able to repair the refrigerator on the first visit, and could not estimate the time it would take to obtain necessary parts, nor when a tech would return for 2nd time. Calls to local high end appliance sellers & Viking owners about alternative service providers were fruitless. Reading Consumer Reports and other posts from owners in same circumstance makes it clear that this $3600 appliance is a bad choice if one wants a reliable, sturdy appliance.

Viking Ranges was already in the house through the builder. They provided a Viking product and we were happy about it. The quality of the product is good. We bought our Viking range new but some problems were existing when we moved in and it needed some adjustments. The griller wasn’t working and the door has to be replaced because it isnt closing properly. But everything’s been pretty good so far and Viking has been very helpful with the service appointments. Scheduling the service appointments was simple. I called and got somebody fairly quickly. The reps were able to connect me very quickly with the third party that came to do the service. The people that they sent were very quick and the process was very easy. Weve scheduled two service calls. There should have been one service call, but there was a miscommunication between my husband and me, and I didn’t tell him to tell the techs the first time about the other issues. The techs were here the day before, but they still need to come back to install the new door. Viking Ranges has been great. We use our Viking range everyday and it has been doing its job.

The quality of the Viking Range is fantastic. I already have one and I wanted another one. I like the light above the knobs. Its pretty awesome. I dont have it on my old one, but we just got the new one. The customer service at the designer show has been really good, too. However, we have had a problem with the oven temperature. Ive had a technician come out and it wasnt resolved the first time so Im waiting for them to call me back and see if they can resolve the issue. It would also be nice if there was more information on troubleshooting oven temperature for owners, if thats possible, or just a little bit more explanation on how the ovens work and how theyre a little quirky. Nevertheless, its such a beautifully made stove. The racks didnt slide out. Its a great piece of equipment.

We replaced our previous Viking Refrigerator, with model VC5B5483. The unit continues to give us problems, just as the previous Viking did. The freezer side continually has frost issues, and 3 times since we purchased, the temperature spikes high and we have to discard hundreds of dollars of frozen items. We have no confidence in this Viking and have Viking in the entire kitchen including: range, range top, compactor, dishwasher. We spent another $10K on this Viking and expect it be fixed or replaced. We could have gone with Sub Zero, but stuck with Viking, as we like the look. Hopefully this can be resolved, quickly. Thank you.

We just had our nice kitchen remodeled beautifully so, we wanted to get a nice refrigerator. Ive seen Viking refrigerators in different rental properties weve been in and also, some friends have had it. Weve always had different brands like Westinghouse and KitchenAid and we thought we wanted to step it up a little. We got a Viking and I love it. It looks very nice and the size is beautiful. Weve never had a freezer on the bottom and a double door before. Also, we never had an ice maker before so its very exciting. Viking is a beautiful product and Im very happy with it. I would definitely buy them again.

My husband and I remodeled and bought the Professional side by side in 2006. We had it replaced due to a dent in it and the ice machine not working in 2008 by warranty. The replacement had issues too. We have replaced the ice container a couple of times for $300 ea. Now its broken and it will cost $500. We noticed that there were 2 screws that are missing. It has been worked on but not sure if it was factory or labor issue. Plus water dispenser doesnt work. That’s been worked on too. Recently cleaning the fridge out, I noticed cracks on the inside of the door unit. The drawers are all broken. We replaced a couple of them about two years ago for $100 ea. Broken again. The fridge still works, but the breakage is not good.We had a refrigerator for over 20 yrs prior to this that still worked and had no problems. Buyers remorse? Probably. I have pictures showing the issuer cracks inside of the unit. By the way, my hubby and I are senior citizens and take care of our things. I would love to be able to send my concerns to the company with pictures.

Viking always had a very high-quality name and it's one of the higher-end appliances that you can buy. Aside from that, I'm a big person that grew up where you didn't rely on other countries for anything and with Viking, everything is made here in the USA. It provides jobs for people here and the quality isn't junk. Compared to that, I've been seeing a lot of things deteriorate in products that were imported into the country.

Viking is a pretty well-known brand as compared to some other available in the market. I was looking around and I felt that Viking is a good choice. The fridges design, the outside appearance and inside, everything looks good. It fit my purpose. Its not too big and not too small. If I want to save something inside, I can fit a space there well. I also like my freezer in the bottom. Im moving to a new home in North Carolina so I purchased a new one there, and compared to my old one, that ones design has more flexibility. Its good, interior-wise. The one I have here was done by another company and their design is a bit crowded.

Viking Refrigerators has a good appliance. It gave me good refrigeration and I like the overall sleek look of it. I was satisfied where I purchased it from. The gentleman that helped me was knowledgeable. He also found the product online because they didn’t have it in the store, so he was incredible. However, on the delivery of the first fridge, the item was damaged and we had a huge issue with that. Their customer service or delivery people gave us a really bad time, but Best Buy went over and above to rectify the situation, so I do appreciate that. It was very close to the holiday and it was supposed to be delivered at a particular time but it wasn’t, and so they gave us a temporary fridge to refrigerate my things.

We replaced the Viking refrigerator that had gone bad after about 15 years or so. We have Viking appliances in the kitchen and wanted to stay with them so we got from them the new fridge that’s quiet, well-designed and very functional. I like its LED lighting too. We bought the fridge through the plumbing supply place, Grand Junction, Colorado. Theyve been great there and do a nice job but it was a little bit of a hassle getting it installed because they don’t do installation so I had to get a secondary couple of guys to come in and help me install it. Other than that, I had a very positive experience with them and everything went fine.

We bought a Viking range, refrigerator, microwave, and dishwasher. We redid our entire kitchen, and we bought all-Viking appliances based on reputation. The stove has been great. The induction cooktop is fabulous but Im not real convinced about convection oven yet. I don’t see the advantage of that being faster than normal cooking. But that could be that it’s relatively new to us, and we don’t know exactly how to use it yet. But I think we’re gonna be very happy with it. We actually have an electric stove because we don’t have gas in our area. But to see that you can boil water so quickly, the cooking has been incredible on the oven-top. The customer service has been good as well. We waited a long time for a range. The people that we bought the appliances from didn’t know why it was in such a delay. So I just called Viking myself and the woman I spoke to was incredibly nice and told me that the issue was they were waiting for parts from Germany. We waited like a month for it. But that was nobody’s fault. It’s just the way it was. The people that we bought it from, which was at Pacific Sales in Best Buy, have been pretty good. But the guy who installed our refrigerator worried me a little bit because he never heard of Viking. He never had installed Viking and he didn’t do it right. But the people that came out the second time were in and out of my house within 5 minutes because it was a very, very simple fix. The guy who did my dishwasher, oven, and microwave went to Viking training school, so he was very knowledgeable.

I’ve known about the Viking brand for a long time and we liked them the best for their brand reliability. We bought a Viking refrigerator and the quality is great. The lighting is very cool and it’s very compartmentalized. It has multiple drawers and many different places to put things in instead of only two drawers and a bunch of shelves. But since the purchase, one of the screws on the hinge at the top part of the main refrigerator door keeps getting loose and causing a grating noise when we open or close the door. Viking referred us to a sub-contractor thats a local appliance repair shop in San Antonio. And a guy came out and fixed it, but it only lasted for two days. Its an issue we’re still dealing with.

I love to cook and I’ve always been impressed with the stuff from Viking. Ive always wanted a range from them. Some of the other brands dont meet my expectations. I got a Viking range lately and Ive had a bit of an issue with the burners. I’m out in the boonies so it’s on propane. But then, I don’t think the burners on the range burn evenly as I can get a higher flame on one side. Nevertheless, I love the six burners and the way the range looks. Its a convection oven also and overall its been performing well.

Viking makes very good appliances. Haven't had any major issues with it. But their warranty is excellent. For some reason the door mechanism wears out and has to be replaced every 4 to 5 yrs. Service tech will replace it in about 30 minutes, no charges.

Purchased a beverage center/Mimi fridge with a 5-year service contract, thank god! It has never worked properly. We have had at least 6 service calls and probably several thousand dollars in repairs. The unit has never worked properly and has be out of service longer than it has worked. By the time we get the call to the repairman they order the parts they come back to fix, the fridge breaks in about another week. It mainly freezes the contents which leads to exploding sodas and cracked glass. It has read the incorrect temperature as well as unable to change the temperature.Right now the unit was fixed yesterday after waiting several weeks for parts and just today called the store where it was purchased to have someone come out and check it for yet another issue. The store we purchased it refuses to exchange it because it is a high endproduct and they cant take it back... I wish we purchased a 300 hundred unit from Costco instead of wasting $ 2000 on this...at least it looks pretty! We have a 5 yr service agreement so when that runs out it will be placed on the curb. Do NOT waste your money.

We purchased a home with Viking appliances and in about four months that weve been here, the products were okay but I would not recommend them. The refrigerator is noisy, with a lot of clicking noises. We think it’s associated with the filtration system and when it makes ice. And it takes about between three and four days to fill the bin of ice. We tried to use some of the functions where it says excel ice where it leads the user to think that it speeds up the time of making ice. But it still takes three days to fill the little bin in there. But the Viking customer service has been extremely well and Im very, very happy with that aspect.

Viking Range have had the reputation for quite a few years and we had looked at various ranges and Viking Range fall under the affordable price range. I expected the best quality from it when I bought it and its good because it didnt have a lot of electronics and would last me a lifetime, but our first range experience did not go so well. I was very disappointed its oven died after about a year and a half. I was glad I had an extended warranty on it because otherwise, it wouldnt have been covered at all and I wouldve been out the entire amount. But after nine service calls, it could not be repaired. Viking then replaced it with a new model because the model of our first range wasnt available anymore. Since then, the stove we have now has been working fine. Weve had it for about a year and a half now. The variety of the temperature using grade on it is the best about it. I can get down to a nice low simmer.

Weve had several visits already for the fridge that we bought from Viking even though its still under warranty. Right after it was installed, the ice and water features were not working. They came out a couple of times for that and eventually they figured it out and fixed it. Then more recently, the unit completely died and it turned out to be the board for the inverter was bad. But the thing thats maddening is how long it took for them to come and fix it. The parts were in stock but it took three days to have the order put in and then these cant be shipped fast. We were without a fridge for two weeks.That to me is a poor customer service. Luckily we had a spare fridge in the garage that we kind of lived out of for two weeks. If somebodys fridge breaks, they should ship that thing via FedEx. They should come, fix it and not screw around. Then just this week, the ice thing was not working. I figured it out when somebody in the house that looks at appliances noticed that where the water is coming out to make the ice is completely frozen. I would think twice buying another Viking.

The range is large and stainless steel. And it feels like it has high build quality. I coordinated a fix on a gas leak through email. Viking had to send the repair guys out a few times to figure out the leak. They were attentive and followed up.

We bought a home thats a few years old, and it already had appliances in it as far as the refrigerator, oven, and microwave. Because I was doing a very large remodel in the kitchen, I needed my appliances to match. Weve heard really great things about Viking in the past, I didnt think twice about it. Well, was I ever so wrong. I should have just redid the whole kitchen for the amount of money that I ended up spending on Viking. We purchased a Series 5. Professional range, dual fuel, and with an overhead vent. Our dealer was Ferguson here in Houston. We didnt actually see it because they didnt have any on the floor but I said, “Well, we know were going to get it, so why do I need to see it? We’ll just buy it.” We ordered at the end of December because there was a special wherein if you buy the range and the overhead vent, you would get a free microwave. Ferguson does the installation, and there was too much back and forth with them. The guy and I were going back on whether it was a 7 or 10-inch blower hole, which is a very big difference and could be very costly if done wrong because youre cutting into an exterior wall. We ended up saying it should be a seven. But then when I was reading the notes of what I had purchased, it was saying that we needed a 10-inch hole. I called Viking and found out the salesperson at Ferguson ordered the wrong blower. Fortunately, I caught the mistake and didnt have the hole cut to 10 inches. I had them cancel the blower, reorder, and send us the correct blower.Ferguson wanted to come out for a second pre-site before they install the appliances to make sure we had done everything that met their criteria. We put in a 110 for the dual fuel range just like what they told us. The guy even wrote on my old crown molding on the wall 110. Guys came back for a check, and its a 240 or 220. At this point, my cabinets are done and its going to be very difficult to run a new electrical to the wall. My electrician somehow figured it out and was able to run a new electrical. He even called to confirm that you want for it to be hardwired into the wall. He was told, “Yeah, we dont need a plug. It just gets hardwired.” So he left it capped and ready for the range to be hardwired. Ferguson came and said, “No, it has to be plugged in.” Viking told us it could be hardwired, which Ive read in the installation manual personally but Ferguson said no and left the range in the middle of my kitchen. My electrician came back out and installed the plug. It was a whole mess but that’s just the beginning. My contractor said something was wrong with the vent hood. He held up a proper level, and the vent hood was crooked. When Ferguson installed the vent hood, they used a level that was one foot-long, so it wasnt really checking the whole thing. So they came back out to re-level it. They also ended up yanking the rubber feet off of the microwave because the hole that they measured for us was too small. The oven knobs were put on backwards so the oven wouldn’t come on. I was infuriated. I finally went back and looked at it after 30 minutes. I was like, “Oh, somebody put the knobs on wrong.” Okay, good. Oven works. I also had to pay a separate company to do ductwork because they wouldnt do it, which nobody could understand. We had a party with some friends on the 4th of July weekend. I went to cook a standing rib roast. Standing rib roast is cooked at 200 degrees until the rib roast reaches temperature. And then, from there, Im supposed to crank my oven to 500 and sear off that meat. Simple. Ive done this on a very cheap Samsung electric range, ‘cause thats what I had at my last house. The Viking never made it to 500. We waited for over an hour and a half. I have an existing Viking oven thats 13 years old, and it gets to 450 within a matter of minutes. So I dont understand why this big oven, thats brand new, and costs tens of thousands of dollars cant get a temperature. I called Viking, and the lady I got, Juanita, was not helpful. She said I have to have somebody come out. Ovens are finicky. My aunt has a Wolf and if you dont hit the button just so, it doesnt do what you want it to do. Juanita wasnt listening to my problem. I told her, Maybe I dont need somebody and you just need to tell me to click the button left or something.” She would not help me. The owner of the company came and said, “Well, it reaches 350 within the 25 minutes its supposed to. Theres nothing wrong with it.” I was like, “Something is wrong because its not getting to 500.” He said, “It gets to 350 in its normal time. But you need a new fan. Your fan’s loud.” I was like, “The thing is brand-new. How can I need a new fan?” He told me theres a Viking chart out in the world that Ive never gotten my hands on to this day, that is supposed to tell me how long it takes to go from 350 to 500. Theres an interval, like every 10 degrees, it takes 15 minutes or whatever it is. But he didnt know what it was. He tried to call Viking and he couldnt get it. I kept calling and would even try to talk to other Viking representatives but they said Juanita’s my case manager. Juanita was out of the office and they still would not help me.It took me until September to get it to work. For three months, I fought with people to get my oven to work. All they had to do was tell me, “If you would turn the oven off and turn it back on, itll use full voltage to go to 500.” What happens on Viking ranges is, once it hits the set temperature, it uses half the voltage to maintain the temperature of the oven that you have it set. Because you change your settings to a higher temperature, itll only use half the voltage to get to that point. Thats why Ive never reached 500. Horrible customer service. I was mortified by the service I received, especially after how much money I spent with Viking. Now that I know how the oven is supposed to work, I love it. Nobody could tell me that until right the second representative from Bar Appliance came out.

We bought 4 appliances from this brand - Viking. Three of them already have problems. Professional microwave oven - doesnt work. The fridge that we thought made in USA and we paid such money would work for at least 10 years without problems. The plastic in the fridge is of terrible quality. Dont spend that much money thinking that their products will work very well.

I used to have a KitchenAid but it didn’t work out as we wanted and when I went to the store, the guys recommended Viking. The fridge is really great. It works well and it is what we were expecting. The size fits perfectly too. Its what we needed. On top of that, the way the shelves are made works a lot better than the other one that we used to have. The wife’s happy so I’m happy.

I had always wanted a Viking range and so when I started looking at their stove and range, we just renovated our house and we had to get everything new. So we figured we would get the whole bundle from Viking. So far, so good. We bought our Viking refrigerator through a dealer called AJ Madison and our experience was fine. We dealt with it over the phone, and the rep answered a few questions for me over the phone. We’ve only had our Viking refrigerator for about a month but we like it. It works, and it gets my beer cold.

I had my brand new Viking stove delivered on Nov. 28, 2012. I used the oven twice and, right before the holidays, around December 21st or so, my oven stopped working. Due to the holiday rush, I could only get the repairman from the store on December 26. He came, checked the stove and concluded that the spark unit needs to be replaced. Imagine that! Three weeks after the purchase, an essential part of the stove needs replacement. Today is January 7th, the store ordered the piece but Viking Company does not have it. It is on back order. The Gerhard Appliance store people have been reasonable but the Viking company has provided me with a useless appliance: a stove without a functioning oven and no part to replace the broken one. I am really angry and would never buy a Viking product again. I would like to return the stove and get my money back.

Ive had a Viking stove for the past 10 years and I was pretty pleased with the product. And I bought a Viking dishwasher because my old dishwasher, that was approximately over 20 years old, went. So, when my built-in refrigerator went as well, I got a Viking refrigerator because I said, Im just gonna get a Viking. Everything else is Viking. I got my Viking refrigerator through P. C. Richard. In fact, I bought pretty much all my appliances through them and theyve been pretty good.I love my Viking refrigerator. Its roomy and holds a lot. So far, its a great product, so Im happy. I like the fact that the lighting is wonderful. You can see everything thats in it. In addition, I like the way that they have the drawers stacked. I have extra room to put other things in that I couldnt do with my other refrigerator because I had a side-by-side refrigerator then. So, if I had a wide tray, I could never fit it in that other refrigerator. But this one holds everything beautifully. The freezer is a little small, though. It holds a little less than my other refrigerator did but thats okay.

Viking in California called and told me they would send me a matching freezer and it was delivered October 6th. I simply forgot to update the review. I am happy with the fridge and freezer, but I will still likely not purchase Viking in the future due to the prior issues. I just do not trust them as a company quality is extremely lacking in all appliances except thier ranges. (My dishwasher just broke) so clearly I will be looking into Wolf or Sub Zero or Miele or Bosch next go round.

I didnt like that the Viking refrigerator that I had was difficult to defrost. I also had to call customer service because the refrigerators light was not working and somebody said that the motherboard was not working. So, there were three times that they came and changed, and then they replaced the fridge altogether. The technicians were fine, but it took me a long time. I got the refrigerator in February, and finally, the replacement came and happened in April. Still, overall, Im satisfied with Viking.

I had a girlfriend who had a Viking range from years ago and it worked really well for her with no problems. That was encouraging for me. Although Viking started having a lot of issues, it sounded in various sites that I was reading that they had been taken care of so I decided I would go with the company. The sales rep showed us a lot of variety of different brands of stoves. When it came to us looking at the Viking range, he didnt pressure us and he told us to take our time. He just showed us the various features of it. We were pleased and we went back a second time. We were still satisfied with the way he was handling everything.Were really were enjoying our range. Were happy with the intensity of the heat and how it responds. Its such a solid range and its very efficient. It looks good and it feels good to work with it. Also, we got our range at a reduced price as it was on sale. That helped. For what we paid for it and given the quality, it was money well-spent. I looked at other models of stoves and this one seemed superior for the difference in cost.

Ive had a couple of Viking Refrigerators and it got one compressor on it. For its price its a good refrigerator. I bought it to keep my food cold. When I ordered it, I knew what I wanted. I did my research, I went in and bought it. While its a professional-looking refrigerator I wish it had two compressors -- one for the fridge and one for the freezer. Id recommend it still to a friend.

I am having an issue with my Viking refrigerator. Its my second unit and sometimes it makes a weird, whirring noise like the ice makers about to go. But when I turn the unit on and I turn it off, turn it off and turn it on again, the noise stops. Then, a guy came to look at the unit and it wasnt making weird noises. It has made it once since then and I just turn it off and I turn it back on and it runs again. Also, my unit alerted me that it needs a new air filter but I cant find where it is in the unit! Its also tough to get water filters. I prefer Sub-Zero but theyre like monsters and you have to have a different house for them. I love Vikings refrigerators. I like how they look, the clean lines, the straight edges, and their sturdiness. I also like the fact that they dont have water on the outside and that you have the option for water on the inside if you wanted. Its awesome.

My mother has a Viking Pro since 1989 (25 years). No problems. At all. Nothing. Nothing but even oven temps throughout the cooking temp cycle. Steady, 3 setting flame burners that spread the flame evenly and have never failed. Solid as a rock construction. Dont know what to tell you - other than, you get what you pay for.

I was familiar with the Viking brand and it felt that I like the quality better than the alternative brand. The only problem is that its supposed to be fixed. The knobs that turn the gas on and off don’t pop out as they should. Some of them are maybe defective and even the ones that appear to work well really aren’t very good. The other day I was walking by it and I had a shoulder bag and it swung and just bumped against the range. And the gas went on full blast and flames were coming up about a few inches. So it literally turned on the whole stove by just swinging against it, which is concerning for everyone. I’ve never experienced that with the other range before so I would definitely redesign that system to be safer.

I have had my Viking built in side by side for one year -- I chose Viking thinking it was a quality product. It is NOT -- the items on the top shelf the refrigerator ice up, the items in the freezer frost up and at six months a new part had to be installed in the freezer compressor. It was defective and froze the whole compressed up -- we had to move everything to a cheap Kenmore freezer which has worked for years to keep until the part came in and the repair was made. Now 3 months later it is doing the same thing. This is either a defective unit or Viking is making junk and charging a lot for it. Next step for us is to demand a replacement for this side by side and if they wont do that we will sue for a refund! Sad that this brand has become junk!