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Amana Refrigerator Model ABB1921BRW
Amana Refrigerator Model ABB1921BRW
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Amana Refrigerator Model ABB1921BRW

Amana - 18.7 Cu. Ft. Bottom-Freezer Refrigerator - White

Keep everything cool with this Amana fridge-freezer. It has 18 cubic feet of capacity so that you can store a variety of items within it, and gallon bins and a humidity-controlled section that you should always the right goods of the right temperature. The bottom freezer in this Amana fridge-freezer makes it easy to access large bags of ice.

Manufacturer: Amana

MODEL: ABB1921BRW

MSRP: $1327.00 USD


Amana Refrigerator Model ABB1921BRW Error Codes

CODE: PO
PROBLEM: Power Outage: The Power Outage indicator lets you know if the power supply to the refrigerator has been off and the freezer temperature has risen to 18 Fahrenheit or higher. The control panel temperature display will read "PO," and an alert tone will sound three times. "Confirm" will blink until you acknowledge the power outage by pressing MEASURED FILL under "Confirm." Once the power outage has been confirmed, the "PO" will disappear, and the display will return to the Home screen.

CODE: FLASHING "F"
PROBLEM: If the letter "F" is flashing on the display the refrigerator, try resetting the refrigerator as instructed below. 
FIX:
- Power unit down by turning off the circuit breaker(s) or unplugging the product for one minute.
- Power unit up by turning on the circuit breaker(s) or plugging the product back in.
- Ensure the cooling function is turned on.
- Monitor the refrigerator for one minute to ensure the error code does not display again.

CODE: Air Filter Indicator Light
PROBLEM: After replacing the air filter the air filter status will need to be reset. Directions for resetting the status will vary by model number, we recommend referencing the Owner's Manual for specific models instructions.
FIX:
TO RESET THE AIR FILTER:
Press and hold the AIR FILTER button for three seconds.
The filter icons will turn off. When the system is reset, the air filter icon will return to its BLUE color and the words "Replace Filter" will disappear from the control panel.

AIR FILTER STATUS LIGHTS
The below are the different stages you will see on the air filter display
GOOD - The air filter icon on the control panel lights up in BLUE.
ORDER a replacement - The air filter icon on the control panel lights up in YELLOW.
REPLACE air filter - The air filter icon on the control panel lights up in RED and "Replace Filter" will appear.
EXPIRED - The air filter icon lights up in RED and "Replace Filter" flashes on the control panel.
NOTE: At any filter status, pressing and holding the AIR FILTER button for 3 seconds will reset the air filter status to Good and the air filter icon will turn off.

CODE: H2O Light
PROBLEM:
DOES THE WATER FILTER NEED TO BE REPLACED?
The filter status light will help you know when to change your water filter. It is recommended that you replace the filter when the status light changes to red or water flow to your water dispenser or ice s noticeably. The water should be replaced at least 6 months depending on your water quality and usage.
FIX:
HOW TO RESET YOUR FILTER STATUS?
Resetting the Filter Status After changing the filter:
- Pressing and hold LIGHT and ICE TYPE button for three seconds.
- The status light will turn off when the system is reset.

CODE: Door Alarm
PROBLEM:
WAS THE DOOR LEFT OPEN?
The Door Ajar Alarm feature sounds an alarm when the refrigerator door(s) or freezer drawer is left open for 2-5 minutes, depending on the model, and cooling is turned on. The alarm will repeat every 2 minutes. Close all doors to turn off and reset the alarm.
FIX:
ARE THE DOORS COMPLETELY CLOSED?
Ensure the doors are closing correctly.  If the doors are not making contact with the door switch the door ajar symbol will appear on the display.  Check to make sure bins, shelves or food packages are not preventing the door(s) from closing correctly.
IS THE REFRIGERATOR LEVEL?
Check to make sure the refrigerator is leveled front to back and side to side to ensure the door switch is making proper contact. Check to make sure the floor under the refrigerator is also level. If the floor is not level shims may need to be used.

CODE: Cooling Off Indicator Light
PROBLEM: Your refrigerator and freezer will not cool when cooling is turned off. When cooling is off, "COOLING OFF" will appear on the display screen.  To turn the cooling function back on will vary by model and refrigerator type, below is a common method, but please see your Owner's Manual for specific information on your model.
FIX:
To turn cooling off:
- Press and hold the LOCK and MEASURED FILL buttons at the same time for 3 seconds. IMPORTANT: To avoid unintentionally locking the dispenser or changing other settings, be sure to press both buttons at exactly the same time. When cooling is off, "COOLING OFF" will appear on the display screen.
- Press and hold LOCK and MEASURED FILL for 3 seconds again to turn cooling back on.

IS THE COOLING FUNCTION TURNED ON?
If the Refrigerator is not cooling properly, check to make sure the Refrigerator is turned on. Some Refrigerators need to be manually turned back on after a power outage or power surge. The Refrigerator could also accidentally be turned off during routine cleaning.


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Related Error Code Pages:
Amana Refrigerator Error Codes, Amana Range Error Codes, Amana Microwave Error Codes, Amana Dishwasher Error Codes, Amana Washer Error Codes, Amana Dryer Error Codes, Amana Furnace Error Codes, Amana Air Conditioner Error Codes, Amana Heat Pump Error Codes,

Related Troubleshooting Pages:
Amana Refrigerator Troubleshooting, Amana Range Troubleshooting, Amana Microwave Troubleshooting, Amana Dishwasher Troubleshooting, Amana Washer Troubleshooting, Amana Dryer Troubleshooting, Amana Furnace Troubleshooting, Amana Air Conditioner Troubleshooting, Amana Heat Pump Troubleshooting,

Related Repair Pages:
Amana Refrigerator Repairs, Amana Range Repairs, Amana Microwave Repairs, Amana Dishwasher Repairs, Amana Washer Repairs, Amana Dryer Repairs, Amana Furnace Repairs, Amana Air Conditioner Repairs, Amana Heat Pump Repairs,

Related Parts Pages:
Amana Refrigerator Parts, Amana Range Parts, Amana Microwave Parts, Amana Dishwasher Parts, Amana Washer Parts, Amana Dryer Parts, Amana Furnace Parts, Amana Air Conditioner Parts, Amana Heat Pump Parts,


Amana Refrigerator Model ABB1921BRW

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Product Reviews:

I bought my washer and dryer in 2002 from Lowes. I got the Platinum Warrant
I bought my washer and dryer in 2002 from Lowes. I got the Platinum Warranty. I just feel one should always get additional warranty on major purchases such as appliances. After12-13 years of having them, with VERY minor issues given the number of years I have had them, my dryer broke down beyond repair. My washing machine is still going strong though! Because of this I purchased another Amana dryer. I am very pleased with the durability of this product. When I bought the set in 2002 the salesman said they are the workhorse of washer and dryers. I can tell you after 13 years he was right! All I can find, right now, is my owners manual with the 2000 date.
Published: August 17, 2015
Angela of Temple, TX
Source: consumeraffairs.com

This is the worst washing machine I have ever owned. We bought it in May of
This is the worst washing machine I have ever owned. We bought it in May of 2014 and to my dismay found that it did not fill on the rinse cycle. My clothes always had soap residue left on them. I read the manuals carefully and it did indicate that when manually adding softener, to let the rinse tub fill. It never did. We called the repairman who re-calibrated it, so supposedly it would work properly. He no sooner left when the red lock lid button started blinking. It was off-cycle again. It still does not fill. I have to go to another rinse drain cycle to rinse my clothes. My advice to anyone...DO NOT BUY AN AMANA WASHER, THEY ARE JUNK!!!
Published: January 15, 2015
Carmen of Las Vegas, NV
Source: consumeraffairs.com

One they do not stand behind their products. I have been delivered an Amana
One they do not stand behind their products. I have been delivered an Amana washer that the sensing device does not work in it. Did not even agitate to wash the clothes and it is actually had to be turned off and turn back on to get the water out to get my clothes out. I called the company and they do not stand behind their products at all and they dont care that it will be another 4 weeks before I get another washer and I certainly will never want another Amana washer.
Published: March 5, 2018
Linda of Indian Mound, TN
Source: consumeraffairs.com

New Amana fridge in June of 08: The ice-maker broke in November and was fix
New Amana fridge in June of 08: The ice-maker broke in November and was fixed under warranty. 6 months later (still in warranty), it stops working, but only occasionally. Stupid me should have gotten it fixed again, but it wasnt that bad. When it broke for good, the flimsy 1-year warranty (really, people?) had just ended, though it was less than a year since the first problem. I called Amana - they refused to help. I decided this was just wrong, and called to complain. After 35 minutes on hold, I got an agent who was so rude I decided to complain about her. The problem was, she refused to even give her name! I submitted this entire story on the web-based customer service portal. Weeks went by and I received no response, except I did get a solicitation in the mail to buy an extended warranty! So, my miserable customer experience is viewed by Amana as a marketing opportunity! I have read many others say the same thing. It’s shocking how American customer service values have eroded. Finally, I got their social media person over Twitter. He looked into it and refused to help. I could tell it was because he has no power to deviate from their script. Amana has it baked into their corporate culture to treat customer misery as an opportunity to make money.
Published: January 12, 2012
Chris of White Plains, NY
Source: consumeraffairs.com

I have been a loyal Amana, Whirlpool, Maytag, Kitchen Aid customer for clos
I have been a loyal Amana, Whirlpool, Maytag, Kitchen Aid customer for close to 50 years now. My 7 year old French Door Amana Refrigerator still works fine, but has a product defect, the heater. Ice forms on the bottom of the Freezer compartment, and if not removed every 3 weeks (manually defrost) it will melt and run onto the floor. I had it repaired 1½ years ago for $503. Less than 8 months later the problem reappeared. There is a class action lawsuit for this well known issue. But Amana refuses to act. I called Amana and they told me they would gladly send a repair person out to look at the issue - AT MY EXPENSE!!!! Thats all they will do. Yesterday I bought my first Non-Whirlpool appliance, a GE refrigerator. I will never buy Amana, Whirlpool, Maytag or Kitchen Aid again - NEVER!!!
Published: December 21, 2019
Louis of Casa Grande, AZ
Source: consumeraffairs.com

Gentlemen I buy all my appliances on July 2013 on Home Depot and in Oct 201
Gentlemen I buy all my appliances on July 2013 on Home Depot and in Oct 2014 my washer machine does not work. I call the company and they replace the computer, now 6 month later all the paint was rust and peeling. My refrigerator since the first day the Home Depot installs never delivery water on the door, and now the icemaker water conduct is freezing every two days and dont make ice. I will have a very bad experience with your products and never ever will buy again.
Published: October 4, 2016
Luis of North Miami Beach, FL
Source: consumeraffairs.com

It had problems to begin with ie: pushing the start button had to push 13 t
It had problems to begin with ie: pushing the start button had to push 13 times. They kept fixing it, finally changing the computer part. Had 5 service calls. Also kept stopping mid-wash cycle. BOTTOM LINE: DONT GET THIS DISHWASHER!!
Published: March 14, 2020
Fay of La, CA
Source: consumeraffairs.com

In 2006, I purchased all new Amana products, $1500 French Door Refrigerator
In 2006, I purchased all new Amana products, $1500 French Door Refrigerator AFD2535DEB bought 5yr extended warranty now another 3yr warranty. What a joke! I have lost over $800 in food and no one will fix it. The freezer works but the refrigerator in warm. Takes over two weeks to get a repair man to the house and when he gets there, its working again. Then they want to charge you for a service call because they couldnt get there when it wasnt working! Do not buy Amana! Same thing happened with the range. It was only 4 years old. Paid $900. They wanted to charge me $500 for the computer board, really! Come on Amana wake up! Washer/dryer and dishwasher are junk as well. Nothing but a money pit. Never again will I purchase from them.
Published: November 2, 2011
Cara of Lisbon, OH
Source: consumeraffairs.com

We have used this microwave oven for more than 14 years and still works. It
We have used this microwave oven for more than 14 years and still works. It is not very powerful like the new models, but it does the job for us. It is very easy to operate and clean. It is big enough but very heavy.
Published: January 27, 2017
Edgard of Ukiah, California
Source: consumeraffairs.com

On November 23, 2011, my 2007 Amana French door, bottom freezer refrigerato
On November 23, 2011, my 2007 Amana French door, bottom freezer refrigerator model # AFI2538AES began making a loud popping noise, touch pad panel lights flashing, and cooling stopped. The popping noise was from the ice maker flap opening and closing. The HV board needs replaced, Whirlpool Manufacturer #12920710. I contacted Amana to order the part. The service rep said it is on backorder until February because they have been pulled from the shelf and are being revamped. When I asked if the part would be covered by Amana, since a part needing revamped was essentially defective, I was told no. Requested to speak with supervisor, who states she didnt know where I had heard that the part is being revamped but occasionally, they have difficulty finding manufacturers to produce parts and was certain this was the circumstance. I was told there were no other complaints like mine documented. Amazingly, however, the supervisor was able to locate the backordered part, which the service rep, the parts department and two independent repair shops were unable to find. I expressed my concern that the part found, only three in stock, may be leftover from the stock requiring revamping, rather from the previous manufacturer and not of the same quality of the part which may be produced and available in February. I suggested they reimburse for the part. They declined. I suggested they reimburse should the replacement part need replaced. They declined. I thought of more suggestions but didnt feel they were appropriate to express. Whirlpool/Maytag/Amana should recall the bottom freezer refrigerators with the HV board #12920710 due to defective or faulty part or incompatibility with these refrigerator models.
Published: November 28, 2011
Christine of Kenna, WV
Source: consumeraffairs.com

Amana is a pretty good washing machine. It has a lot more features to it. I
Amana is a pretty good washing machine. It has a lot more features to it. It gets the job done. Clothes are pretty clean and they really last long. I havent had any issues with it so far. I love the price of it very affordable.
Published: May 19, 2020
Demetria of Fort Wayne, IN
Source: consumeraffairs.com

I have a Whirlpool GS395LEHS range/oven that is 14 years old. It was only u
I have a Whirlpool GS395LEHS range/oven that is 14 years old. It was only used regularly for about 5 of those years, then as an extra oven for holidays. A code appeared recently that meant the membrane is bad. Cant use any oven function now. Tried to get a replacement, but Whirlpool doesnt make them anymore. So my range is now junk. Looked online at Amana ranges and found many negative reports about them. Looked a little more and discovered that Amana and Whirlpool are one in the same. I will not purchase either of them as a replacement. Im not mad that the membrane went out after 14 years, I am mad as all get out that I cant purchase the $32 part to fix it. I hope Whirlpool/Amana execs get it through their thick skulls that consumers want products that can be repaired. If they want to put their noses up in the air and continue as they are, they can watch GEs sales go up. GE does carry parts.
Published: November 25, 2014
Brian of White Cloud, MI
Source: consumeraffairs.com

I purchased an Amana refrigerator about 2 1/2 years ago. Right after the 1
I purchased an Amana refrigerator about 2 1/2 years ago. Right after the 1 year warranty ran out, I started having problems. A strong nasty burning chemical smell was coming from the appliance and making me and everything in the house stink. Plus, the smell was making me sick, irritating my nose and eyes. The repairman replaced the relay on the compressor and told me that would take care of the problem. Well, 1 year later, we are experiencing the very same problem. The smell is so bad, I am going to have to unplug the appliance and store all the food at a friends until the repairman can get here next week. It is getting into my hair and clothes, so that I smell it all day when I am at work. I will never purchase an Amana appliance again.
Published: December 14, 2014
Suzie of Bismarck, ND
Source: consumeraffairs.com

An Amana furnace and air conditioner were purchased in Dec 2013 after my 21
An Amana furnace and air conditioner were purchased in Dec 2013 after my 21 year old furnace died. The Amana furnace first broke down and stopped cycling Feb 2014. The air conditioner first broke down and blew warm air in June 2015. Since the first breakdowns the air conditioner broke again in June 2015, it was making a leaking sound. Air conditioner broke again in June 2016, blowing warm air. Furnace broke twice Jan 2017, no heat. Air conditioner broke again May 2017, blowing warm air. Furnace broke again Jan 2018. And lastly, the air conditioner broke again July 2019 and I am currently waiting for a new evaporator coil. Evaporator coils are not covered under warranty so nearly $800 out of pocket. Wish I had more time in Dec 2013 to research furnace and air conditioners but when it is 20 below zero outside all I wanted at the time was heat!
Published: July 19, 2019
Karen of Minneapolis, MN
Source: consumeraffairs.com

The fridge has a bottom freezer, 25 cu. ft. of capacity and fits in the ope
The fridge has a bottom freezer, 25 cu. ft. of capacity and fits in the opening. We have owned it for 14 year. The one we had before was an Amana 21 cu. ft. which we owned for 18 years but we had to leave at our other house. Neither one has ever had any problems.
Published: December 29, 2016
Mike of Lambertville, Michigan
Source: consumeraffairs.com

Our Kenmore Elite (made by Whirlpool) upright freezer died after 5 years. T
Our Kenmore Elite (made by Whirlpool) upright freezer died after 5 years. To me thats a short lifespan. We purchased a new Amana upright freezer (also made by Whirlpool) to replace it February 18, 2018 and today (June 11, 2018) now refuses to freeze anything. It runs constantly but will not freeze even though its set to deep freeze. Called for a repair which is coming tomorrow so Ill see how this plays out. Probably a nightmare. In addition and while dealing with the freezer our Whirlpool refrigerator has now also died at 9 years. Again doesnt this seem a bit short? The Consumer Reports and others say 10 to 15 years is normal... so honestly is Whirlpool now building junk?Updated on 07/12/2018: I wrote an initial review on June 11 about my experience with Whirlpool. This is an update: I just want you to know how completely disenchanted I am with Whirlpool products. We purchased a Kenmore Elite freezer (made by Whirlpool) approx. 5 years ago and it died prematurely last February. Then in February we replaced it with an Amana freezer (also made by Whirlpool) and it too has died now after 4 months. THE REPAIRMAN CAME TODAY AND HE CANT FIX IT. In addition our Kenmore Elite refrigerator (made by Whirlpool) has also died prematurely two days ago and it also can’t be fixed. So right now we have no freezer and no fridge and it’s going to take days to figure out what the next move is... replace??? So who pays for all the food product we have lost?? I’m absolutely disgusted with Whirlpool products. In communicating with Whirlpool their attitude was lack-lustre. It goes through a process that takes days to complete and weeks to get a replacement if they even agree to do that. In the meantime we have lost hundreds of dollars in food and no-one cares. Never again will I buy Whirlpool.
Published: July 11, 2018
Michael of Erinsville, ON
Source: consumeraffairs.com

We have a 3-year-old Amana refrigerator that keeps breaking down. It curren
We have a 3-year-old Amana refrigerator that keeps breaking down. It currently is freezing all of my fruits and vegetables. It has done this twice before then overheated.
Published: August 6, 2011
Sonrisa of Huntington Station, NY
Source: consumeraffairs.com

I love the bottom freezer that is huge! The door also has various compartme
I love the bottom freezer that is huge! The door also has various compartments of different sizes that stores a lot of easy to find foods. I needed a small space, but even though it is not a wide size, it holds a lot of food.
Published: August 29, 2019
Nancy of Westampton, NJ
Source: consumeraffairs.com

Two years ago my washing machine died. I bought it used and had it for 17 y
Two years ago my washing machine died. I bought it used and had it for 17 years. Out of necessity, I purchased the Amana top load he washing machine. It does a terrible job cleaning the clothes and now makes a metal on metal grinding noise when agitating. On my old machine I replaced the clutch in the transmission by myself (6 years before it finally died, Im female and now 50+ yrs. old), on this new Amana, I cant even get the agitator off to even begin diagnosing the problem. My next machine will be an old wringer washer. Im tired of everything being designed to fail so you have to replace it. Amana will never have a place in my home again, not a single product.
Published: September 19, 2019
Barb of Salem, OH
Source: consumeraffairs.com

We purchased an Amana washer on 6/22/13 and on 9/28/13 it quit working. We
We purchased an Amana washer on 6/22/13 and on 9/28/13 it quit working. We called the store where we purchased it and they told us that if we hadnt sent in the warranty, Amana would not stand behind it. This is our third washer in 5 years. Dont they make washers that last at least 5 years?
Published: October 4, 2013
Kay of Whitehall, WI
Source: consumeraffairs.com

I bought an Amana stove 2 years ago. It has been in service 5 times within
I bought an Amana stove 2 years ago. It has been in service 5 times within the last year. The temperature control board keeps messing up. Called customer service. They said to reset it. Which I had to do 3 times and still couldnt finish making dinner. It was last fixed in November and its out again. They really dont care. Told me buy extra warranty for 400$. REALLY!!! Lets just say my response was not nice. I told them since they didnt care I would let people know about my bad experience and terrible product, she hung up on me. Now I have a useless stove because it cost just as much to fix it than what I paid for it. I would never recommend this company or product to anyone.
Published: July 14, 2017
Joyce of Danville, VA
Source: consumeraffairs.com

My Amana washing machine does a great job that makes my laundry day fantast
My Amana washing machine does a great job that makes my laundry day fantastic. I love using it and my male companion uses it to wash his suits. I could have never purchased a more durable washer and it does not use too much electricity. I am very proud of my washer.
Published: May 13, 2020
bulinda of Albany, GA
Source: consumeraffairs.com

The dryer stopped working right after the warranty. Replaced the motor. Sti
The dryer stopped working right after the warranty. Replaced the motor. Still doesnt work. Replaced the fuse and again it still will not work. The only thing that I have not replaced on this pile of crap is the buzzer and that still works and its the only thing that does.
Published: August 8, 2013
Michael of Wilmington, DE
Source: consumeraffairs.com

Last year I purchased a new Amana washer and dryer for our home. I chose to
Last year I purchased a new Amana washer and dryer for our home. I chose to buy new because of the factory warranty included with new appliances. I was sadly mistaken to believe that Amana would honor this warranty. I was told that even though we live about 30 to 40 minutes outside of the largest city in state of Oklahoma, there are no service providers in my area! This means that I have two choices, I can either find a way to transport my broken washer to an approved service provider at my own expense, or I can pay a local repairman and be reimbursed up to $150.00 in about 6 weeks. These are my options?!! My washer is brand new, why should I have to pay when its still under warranty? I have no way to transport my washer! Its huge. I would have to rent a truck twice to drop it off and pick it up. My only option is to pay for the repair and wait over a month to be reimbursed. I asked them why they would only repay me $150.00 if repairs cost more than that, but I was only told that it shouldnt cost over that amount. So now I have to go a family members house to wash school clothes for my daughters and decide which utility bill can wait so I can fix my NEW washing machine. My advice, dont buy Amana, they will not stand by their warranty unless its convenient for them. I will never buy from them again.
Published: March 6, 2016
Angela of Cleveland, OK
Source: consumeraffairs.com

I am having Amana gas oven serviced for the second time in a little over 2
I am having Amana gas oven serviced for the second time in a little over 2 years since purchase. The first time the ignitor had to be replaced. I am having the same issue but have to pay $200 to repair because first ignitor was replaced over a year ago. Do not buy this garbage appliance!!!
Published: April 2, 2021
Mark of Hewitt, NJ
Source: consumeraffairs.com

We got a good price on an Amana side by side with ice maker and water dispe
We got a good price on an Amana side by side with ice maker and water dispenser from Home Depot. But the ice dispenser door failed--a cheap plastic assembly--and fixing it would cost 1/4 the cost of the refrigerator. Then the plastic frames on the glass shelves started falling apart--they are constructed so that stress cracks are inevitable. They cost about 1/8 the cost of the refrigerator each. Then the refrigerator itself started to deteriorate on the inside--it is very flimsy. Total piece of crap. I would not recommend anything Amana to anyone, or Maytag, or any of their other brand names.
Published: July 25, 2013
R of Santa Ana, CA
Source: consumeraffairs.com

We bought our Amana side by side in 1980 when we moved to our new house. I
We bought our Amana side by side in 1980 when we moved to our new house. I believe it is a 24.5 cubic feet. Durability...it is still working excellently and thats a sign of quality. Thats 30 years and still kicking. We never had any repair on it nor have any problem with the cooling system. The only one that gave up was the drinking water line after 15 years of drinking service to my family. Service that I have done was annually clean and vacuum the accumulated dust at the bottom of the refrigerator including clean the drain pan. Thats it. If I need to replace this old workhorse in my kitchen Ill purchase another Amana refrigerator. I shared our experience with our friends around and some of them bought this brand.
Published: August 2, 2020
Nony of Virginia Beach, VA
Source: consumeraffairs.com

I bought an Amana range & the burners are constantly heating up then co
I bought an Amana range & the burners are constantly heating up then cooling down, so it either takes forever for something to cook or it burns it. Ill never buy another Amana product.
Published: January 10, 2015
Anne of Schroon Lake, NY
Source: consumeraffairs.com

Best bang for your buck? We have had it for 6 months and so far have had no
Best bang for your buck? We have had it for 6 months and so far have had no problems and is actually huge inside and fits a lot of dishes. I do recommend the drying agent. It does work wonders. Dishes are dry without water spots.
Published: March 20, 2020
elizabeth of Stamford, CT
Source: consumeraffairs.com

I have an Amana glass top range and an Amana microwave.. Both appliances th
I have an Amana glass top range and an Amana microwave.. Both appliances the doors have fallen apart in the first two years that Ive owned them. The microwave was manufactured August of 2012. Just after the one year warranty expired the overhead light burned out. After that weve replaced it 4 times this year. The door is literally cracking apart. The range door glass has been falling out and will hit you in the legs if you close it wrong. I am sure that Amana is aware of the problems. They will not stand behind their product.
Published: October 28, 2014
Samantha of Ceresco, NE
Source: consumeraffairs.com

I purchased an Amana refrigerator over a year ago. About 10 months into the
I purchased an Amana refrigerator over a year ago. About 10 months into the purchase it stopped refrigerating. Customer service told me to input it for 24 hrs and it started working again. One month after the year warranty expired it broke again. Now the tech is coming out the second time and $450 loss of groceries later it is still **. I will never buy this brand again and will probably have to get a new refrigerator by the end of this year. Please do not buy. It is not worth the headache and customer service says, Were sorry but will not replace.I purchased an Amana refrigerator over a year ago about 10 months into the purchase it stoped refrigerating. Customer service told me to input it for 24 hrs and it started working again.one month after the year warranty expired it broke again now the tech is comming out the second time and $450 loss of groceries latter it is still shit...I will never buy this brand again and will probobly have to get a new refrigerator by the end of this year...please do not buy it is not worth the headache and customer service sais were sorry but will not replace...
Published: July 19, 2019
Erika of North Olmsted, OH
Source: consumeraffairs.com

We purchased an Amana ref from our local appliance store in the Renton High
We purchased an Amana ref from our local appliance store in the Renton Highlands, a model A9RXNGFYW. In 2011, during its warranty, we called store about the overheating problem. Told that needs to be addressed to the Amana people. Called them. They say this is normal operations. Now I am talking about heat that burns when you touch anyplace around the freezer seal & side of fridge. Just want to hear if anyone else has this problem. Thank you.
Published: September 4, 2013
Mike of Newcastle, WA
Source: consumeraffairs.com

We bought an Amana Dishwasher (division of Whirlpool) Model ADB1400PYW in M
We bought an Amana Dishwasher (division of Whirlpool) Model ADB1400PYW in March of 2014. This is just to let consumers know that they should check to make sure new parts are in a new appliance. In February of 2016 we had to replace the control panel board because it was not completing a full cycle and the Clean Light would blink. We did the troubleshooting first before calling our repairman. When he removed the old control board he noticed something odd. He showed me and my husband a little sticker on the part. It said RECONDITIONED. Why was a reconditioned part in a new appliance? No wonder it broke down after not even two years of use. I called Whirlpool and they had no explanation and of course could not offer me any reimbursement because we put a replacement in. Whatever. So beware when buying an Amana appliance or any Whirlpool for that matter.
Published: March 16, 2016
Vicki of Austin, TX
Source: consumeraffairs.com

I bought an Amana fridge with our tax money just over a year ago. Its was a
I bought an Amana fridge with our tax money just over a year ago. Its was a hard decision to spend over $1,000 on a fridge, but here we are just over a year later and the crisper drawer has crumbled and disintegrated on the slider edge. Bad design and bad choice of materials. Amana, of course, says the drawer is not covered under any warranty. They want well over $100 for a new drawer. That’s 10% of the original price. To hell with Amana. I won’t make that mistake again. Pass the word: Don’t buy Amana! I’m stacking fruit/veggies on top of the bottom drawer for now. I’m searching the web in vain to find a cheaper drawer. I’m really, really pissed off!
Published: December 13, 2011
Karl of Narvon, PA
Source: consumeraffairs.com

Bought all new, Amana stainless steel appliances oven is 100 degrees less t
Bought all new, Amana stainless steel appliances oven is 100 degrees less than what you set it on and the dishwasher will not even wash the dishwashing soap off the dishes. I have tried powered, liquid, tablet, it leaves all brands and types all over the dishes. I have had these appliances for 3 months now and I hate them. Dont waste your money! P.s dont even get me started on the cook top.
Published: November 10, 2014
Paul of Fenton, MO
Source: consumeraffairs.com

I have enjoyed the washer and dryer for the 8 years I have had them. The pa
I have enjoyed the washer and dryer for the 8 years I have had them. The part that I am very unhappy with is the cost of the parts to fix the problems I have had; heating element that cheapest was one appliance store for $75 (rest online and other store was over $100), worked two times drying clothes then stopped working with going around. Told probably the belt, but again no belts around and had to be ordered, and also told from all appliance stores that old being $56 is higher than other dryers. The belt was not needed so not opened so will be seeing if I can have my money back for it. Told its either the door switch, that would be $25.99, or the board that would cost $200.80. Again, I enjoyed the way it was, but the cost to fix the problems is higher than buying a new one. Very unhappy to spend so much time and so much money along with being told having to order parts shows it is happening quite a lot from owners; annoying and unhappy.
Published: April 2, 2018
Crystal of Canton, OH
Source: consumeraffairs.com

I bought my Amana Ntw4650yq0 washer new about 5 years ago and it wont spin.
I bought my Amana Ntw4650yq0 washer new about 5 years ago and it wont spin. I do not recommend the 4600 series and I will never purchase another Amana product because you cant actually contact them.
Published: September 16, 2020
Melissa of Huntington, WV
Source: consumeraffairs.com

We had our Amana fridge freezer fitted in January 2009. After 6 years and 6
We had our Amana fridge freezer fitted in January 2009. After 6 years and 6 months this appliance has broken down and is unrepairable. We paid £3,800.00 for the fridge, and would have expected at least 10 years service from it, as we have had 10/12 years service from fridges that we have paid a fraction of this cost for. We have contacted Whirlpool, who manufactured the fridge, and have had a very unsatisfactory response so far. We are still fighting our case, and we are prepared to take this all the way, to make sure that no-one else buys an Amana product. If we had been advised that the expected lifespan of this appliance was so short and would be unrepairable, we would never have bought it.
Published: October 7, 2014
Karen of Swadlincite, Other
Source: consumeraffairs.com

This refrigerator has been a good choice for us. We love the freezer being
This refrigerator has been a good choice for us. We love the freezer being on the bottom. So much room on the top and easy to get anything out of the freezer. It has the one door, not the split two.
Published: September 1, 2019
Ken of Oak Creek, WI
Source: consumeraffairs.com

We bought an Amana washer in February 2015. We bought the biggest headache
We bought an Amana washer in February 2015. We bought the biggest headache ever. Right before the manufacturer warranty went out we had our first major issue, the washer would not drain and spin. They came out to fix that. Three months later no water would go in. They came out to fix that. A few months later it was back to no spin and drain. A few months later we had to call them back and the leveler was out. Now I am calling them back it is so loud you cant stand it. Do not purchase from Amana. It has never really washed the clothes. I have to hand wash baby clothes before wash or food residue is still on the clothes.
Published: October 13, 2016
Jennie of Gun Barrel City, TX
Source: consumeraffairs.com

Purchased an Amana top loading washer and two days the door lock light was
Purchased an Amana top loading washer and two days the door lock light was flashing and the unit was buzzing. The washer smelled like wires were overheating. 5 service appointments later the unit was replaced by Amana. Less than a week later the problem I had with the first unit is now happening with the New replaced model. Amana stated that they have no recalls or complaints on this model NTW4605EW0.
Published: November 7, 2015
Vince of Akron, OH
Source: consumeraffairs.com

I was given an expensive (about $300/$400) Amana microwave last year. One y
I was given an expensive (about $300/$400) Amana microwave last year. One year and one day exactly, it just quit. It wouldnt work, nothing. My daughter called the repair and they said theyd send out a repairman. He called to confirm the appointment and the first words were, Will this be credit, check or cash? I called the Amana company and they told me the cost would be $129 for the man to come to the house and diagnose the problem. Anything else would be extra as the warranty had expired (one day before the machine stopped working). For less than the service call, we got another brand of microwave that works just as well. If it goes out in a year, it will still be cheaper than anything Amana offers. To top this whole mess off, yesterday, about a month after the equipment failure, I got a standard form letter from Amana urging me to buy an extended warranty and the basic one year was about $60. This would have done me no good as the microwave was already broken and out of warranty. I sent a letter last night to the Amana customer service. I got another canned reply today about how good the warranty was and how sorry they were, but they couldnt apply any warranty to the old one because it had lapsed. This is an outrageous example of the planned obsolescence now in use. Amana used to be a top company up there with Maytag. My first microwave was an Amana Radarange. I bought it when they first came out and it lasted about 10 years. Now, this piece of junk that was expensive to begin with only lasted one year and one day. Amana should offer a complete refund to customers that have these problems. Ill never buy Amana again. And since Amana is now owned by Whirlpool/Maytag, Ill probably never buy them again either. How sad that American quality has gone down the drain just so the big companies can get richer at our expense.
Published: April 24, 2012
Barbara of Norman, OK
Source: consumeraffairs.com

I purchased an Amana refrigerator model AFF2534FEW3, two years ago. All of
I purchased an Amana refrigerator model AFF2534FEW3, two years ago. All of a sudden, the refrigerator is not cooling but the freezer is working. To apparently repair the controller board, it will cost me $232.00. When I purchased this refrigerator, I expected it to last a lot longer than it has and from reading other complaints, I see that it is an ongoing problem with Amana. You would think that they might recall these faulty controller boards. I will definitely not buy another Amana again and will not recommend them to anyone!
Published: January 4, 2012
Kim of Seward, NE
Source: consumeraffairs.com

I purchased a new Amana Dishwasher at BrandsMart on February 28, 2015. Had
I purchased a new Amana Dishwasher at BrandsMart on February 28, 2015. Had the dishwasher installed, used it a couple of times, dishwasher wont turn on at all. Couldnt take it back to the store because of the cost of installing, uninstalling, etc. Less than a month after purchase, I called Amana Service. They dont have their own service department/technicians, they subcontract with local repair companies. I got assigned Flamingo Appliance. It is now almost one month from the time I called in for a repair and still have no working dishwasher. Major board has to be ordered, part takes forever to arrive. Day before installation appt., Flamingo calls to cancel, part damaged. It goes on and on. STAY AWAY FROM AMANA and also stay away from BrandsMart. This is the second [and last] appliance I purchased there and had problems with right away. Something just isnt right with all of this. Obviously brand new appliance is defective.
Published: April 23, 2015
Maria of Miami, FL
Source: consumeraffairs.com

I had lots of problems with the Amana slide in range, with Model #ACSE350AS
I had lots of problems with the Amana slide in range, with Model #ACSE350AS, from the get go. Where to start? Here’s a list of the problems: the control panel got really hot on high heat or broil causing the plastic layer over the buttons to warp; the burner labels (front right, back left, etc) chipped off; you need to press buttons that poked through the plastic; uneven heating and the temperature was never accurate; it took awhile to preheat; the heating elements needed to be replaced; and finally, the panel just gave out, caught fire, and we had to call the fire department! We will not buy Amana again!
Published: May 19, 2013
Mary of West Otange, NJ
Source: consumeraffairs.com

I bought an Amana side by side refrigerator in March and it didnt work at a
I bought an Amana side by side refrigerator in March and it didnt work at all. Got it replaced in April and the compressor died by July so they put in a new compressor that never worked. Now they want to put in another compressor that will probably not work either. 3 weeks without a refrigerator and I cant afford to go out to eat all the time. The only thing worse than their products is their customer service whose policy seems to be too bad, well get it fixed sometime...maybe! Do not buy an Amana!
Published: August 1, 2019
D. of Auburn, CA
Source: consumeraffairs.com

I have purchased several washers of this model over the last few years. Nev
I have purchased several washers of this model over the last few years. Never again. I have had to have a service tech out to repair it five different times. They have replaced a coupler, transmission, motor, solenoid and issue of not emptying. I purchased the five year extended warranty because the one year warranty was up by about three months when the first one broke. So the repairman came out to fix it. It was going to cost me more than replacing it with a new one (that keeps breaking). I will never buy an Amana again.
Published: March 28, 2019
Richard of Freeland, MI
Source: consumeraffairs.com

I purchased a brand new Amana 3.5 Cu. Ft. Top Load Washer with Dual Action
I purchased a brand new Amana 3.5 Cu. Ft. Top Load Washer with Dual Action Agitator (model NTW4516FW2) in July 2018 from Home Depot. The product has completely stopped working after just over 2.5 years of normal usage in a small household of 2 people. According to the repair representative, the controller has stopped working and needs to be replaced at a cost of more than $500 which would be more than the price paid. The product lasted less than a quarter of the expected lifespan of 12 years. A call to the company that owns Amana (Whirlpool) provided no reprieve such as a discount on a replacement purchase or credit towards other Whirlpool products.
Published: March 26, 2021
Ana of Incline Village, NV
Source: consumeraffairs.com

Was purchasing my first washer & dryer and, quite frankly, looking for
Was purchasing my first washer & dryer and, quite frankly, looking for best value I could find. Bought Amana washer and dryer and while I dont do tons of laundry, they have both been great. Especially like that the washer has sensing to determine optimal water level. Only thing Im not crazy about, and this is nit-picking, there is no buzzer to indicate that a load is done.
Published: February 11, 2019
Linda of Henrico, VA
Source: consumeraffairs.com

In late 2017 we purchased an Amana Electric stove top, oven and dishwasher,
In late 2017 we purchased an Amana Electric stove top, oven and dishwasher, a Whirlpool vent hood and a garbage disposal. To date (3-1-2019) the only thing that has worked properly is the garbage disposal. These were not top of the line, but were not bottom end either. The dishwasher never worked and the motor had to be replaced right after it was installed. The stove top had a burner that didnt work, and the burners wobble. The oven also never worked correctly, and they had to replace the sensor, element and core shortly after it was installed. Now just a little over a year later the vent hood motor is having problems, you turn it on and the speed goes up and down by itself. I called the customer experience line, and of course since it is just now out of warranty they will not do anything about it. We bought, and had all of the appliances installed from a reputable dealer who has been in business many years, and we were happy with their service, but I will never buy Amana or Whirlpool again. Also a word of caution to anyone who has young children, the Amana electric oven has a dangerous design flaw. The air in the oven circulates and blows hot air out the vent at the bottom. If any young children were to touch this it would burn their fingers. It is a shame that Amana/Whirlpool obviously has no quality control and uses shoddy parts. Luckily for us we purchased an independent warranty plan for the stove top, oven, and dishwasher, as Im quite sure Whirlpool warranty would be as lousy as their products.
Published: March 4, 2019
G. of Bethany, OK
Source: consumeraffairs.com

I bought a washer/dryer set. I started to wash a small load of cloths and t
I bought a washer/dryer set. I started to wash a small load of cloths and the drum was banging around. Ok... so I thought the clothes were off center and NOPE they were not! The drum has a lot of play and IS THE WORSE WASHER EVER!!!
Published: June 8, 2014
Mary of Greeneville, TN
Source: consumeraffairs.com

Since day one this piece of junk that they call a stove has never worked pr
Since day one this piece of junk that they call a stove has never worked properly. The door for the oven continues to fall off. Ive watched I dont know how many how-to videos. None of it helps you. Talk to Amana. Its out of warranty even though I just bought it from the store not even 6 months ago. I would never buy anything from this company again.
Published: February 9, 2021
Josh of Winona, MN
Source: consumeraffairs.com

This washer has been with me about 20 years and keeps on keeping on. Does a
This washer has been with me about 20 years and keeps on keeping on. Does a good job on spin out. Not too loud.. It's got three load sizes. If I buy another one it will be this kind. I bought it at Lowe's.
Published: May 17, 2020
Robert of Atoona, AL
Source: consumeraffairs.com

While I know Amana is a cheap dryer it is what I could afford (for my renta
While I know Amana is a cheap dryer it is what I could afford (for my rental home) and I thought well it should last at least 5 years. HA HA HA jokes on me. It stopped heating up 1 year to the exact date it was purchased. I will try to fix the heating element one time. If not l will buy something else and wont buy ANYTHING else Amana.
Published: January 11, 2017
Kathy of Virginia Beach, VA
Source: consumeraffairs.com

My microwave splatters really easy even when food is covered my a paper tow
My microwave splatters really easy even when food is covered my a paper towel. It melts plastic easily. I have to pay closer attention when I use any plastic product. I like to microwave and leave while cooking. I cannot do this.
Published: January 9, 2021
Cinda of Billings, MT
Source: consumeraffairs.com

My husband and I bought a brand new Amana front load washer in May of 2009.
My husband and I bought a brand new Amana front load washer in May of 2009. Last week, March 5, 2011, it broke. It began buzzing. When I went to check it, the washer has an “ND” code and it would not open. The first girl I spoke with was Samantha. She told me that she couldnt find that code in her computer (on the net is says it means no drain, most likely true), but she told me how to get the washer to unlocked. Eventually, it did work. My washer still had dirty water and soap in it. I handled the soapy mess and later washed my clothing at my in-law’s house. When I called back to talk to them about why my washer wouldnt work and what they could do to help me, I was told nothing. I spoke to a manager and was told the same thing. The only thing they were willing to do was give me a warranty plus one. Meaning, that I get this repair fixed and one-year warranty on the piece of junk in my basement. My washer wont be 3 till May. There is no reason for it to be broken. I also did my own research and many people have complained about the same problem. I feel that this washer should be recalled or at least the company should fix it at no cost to the consumer. This seems to be an on-going problem with this model. We bought thinking this we were buying from a good company. Now, Im stuck with a scrap pile till I get the repair guy to come out, thanks to a warranty that I have to pay for out of pocket.
Published: March 15, 2012
Jessica of Philadelphia, pa
Source: consumeraffairs.com

My dryer of 7 years broke down so I purchased another from a different stor
My dryer of 7 years broke down so I purchased another from a different store different brand (new). The purchased was made the end of October. This dryer was terrible at drying my clothes. It took forever for one load to dry. Finally it started taking more time. Finally it went out. It had a warranty but couldnt get the company the warranty was with to fix it so the furniture store I made the purchase with sent me a new one and this new dryer isnt any good either. I WOULD NOT RECOMMEND THIS BRAND TO ANYONE AT ALL... PLEASE SAVE YOUR MONEY AND TIME. PURCHASE A DIFFERENT BRAND..
Published: March 24, 2014
sabrina of Rome, GA
Source: consumeraffairs.com

Right after the manufacturer’s warranty of exactly 2 years expired, our A
Right after the manufacturer’s warranty of exactly 2 years expired, our Amana Refrigerator broke before the end of the following year. Oh, did I mention we bought it brand new from the showroom floor at Home Depot in Hilo, Hawaii? Now it runs all the time on the freezer side and the refrigerator side does not get cold at all. Ice forms in the rectangle box that is located inside the refrigerator section and no cold air from the “run always” freezer-side comes into the refrigerator. That poor design is how it is supposed to keep your refrigerated food cold. Poor design. What isnt, these days? So here we are, spent $800 for this thing and it has lasted 2 years. Now I have to spend $300 to get it fixed. Meanwhile, until we can just come up with an extra $300 to do that, we have to rent a refrigerator - another $68 a month. Now, isnt this fun? On top of that, it was evidently not working properly for about 2 months until one day I began vomiting from bad food. Not fun either. So what is a consumer to do? We are at the mercy of cheaply made and poorly designed shoddy craftsmanship and materials made by companies that just dont give a you know what anymore. They only want to make more profits out of greed and screw the consumer. They know you need these products so they can literally get away with doing whatever they want. I wonder if any really great person is going to once again build the real McCoy of Wash Machines and Refrigerators that are built to last and do! It can be done, it is just not being done and no one seems to care. Have we become so apathetic to accept this in our lives that we are the sheep they speak of? There are no choices. Oh, you think because something is stainless steel and looks pretty and shiny it is good quality? Stainless steel is only on the outside! Underneath, it still rusts! We live by the ocean in Hawaii where things are not hermetically sealed like on the mainland where houses are all closed up and furnaces run all day and night. And the Stainless steel here still rusts and they tell you right away that rust is not included in any warranty! Oh, let’s see who is Amana made by? Whirlpool I think and I am not surprised.Remember in the old days when all the washers at laundry mats were Whirlpools and they worked? Well, dont buy one these days. See my post on the one we just got! For people who say, Well, just buy the warranties they sell when you buy the item.” Yeah, and so you really are spending an additional $300 for the product, which will then last 3 more years from the day you bought it. Who is getting screwed here? - The customer either way. Remember when you bought an appliance and had it the whole time you lived in your house? Remember the Maytag repairman? And did you know your icemaker is not included in your warranty? Nope, you just have to pay for that - an additional $300-$400. Is everyone just going to roll over and accept buying a major appliance for $800 and having it last 2 years?
Published: January 12, 2013
Antoinette of Pahoa, HI
Source: consumeraffairs.com

My refrigerator was just 11 months old when it started falling apart. All t
My refrigerator was just 11 months old when it started falling apart. All the plastic pieces, shelves, meat bin, crisper drawer, cheese drawer, door shelves, etc., began cracking, splitting and falling. I complained to Amanda and was told all these pieces are cosmetic, and didnt affect the operation of the refrigerator. After several complaints and letters, I was sent, as a 1 time courtesy, one shelf, and one drawer which also promptly broke. Tonight the door bin fell off taking another bin with it. A jar of pickles landed on my toe, and a bottle of hot sauce broke, and a cherry soda exploded. I would say that affects the function of the product. I also have a Whirlpool (same company) microwave and the plastic door cracked and split all over. Again, I was told it was just cosmetic. Never have I had such poor quality in a product that cost so much!
Published: January 8, 2015
Valerie of Orlando, FL
Source: consumeraffairs.com

This is the worst stove I have ever used. 70-100 degrees off in oven, takes
This is the worst stove I have ever used. 70-100 degrees off in oven, takes forever to preheat. Top elements wont heat properly, cant boil water unless a lid is on. Do not recommend this product. The first stove I sent back, replacement is no better. Would be ok for someone that does not cook.
Published: December 1, 2019
brian of Slave Lake, AB
Source: consumeraffairs.com

The brand new stove made noises and no one helped me with a repair visit. A
The brand new stove made noises and no one helped me with a repair visit. After a long time on hold a technician was suggested and the person refused to come look at the range. I had to call the store and spent a lot of time trying to find someone who would help. The store would not replace the range even though it was brand new.
Published: January 31, 2021
Sarah of Northfield, MA
Source: consumeraffairs.com

HORRIBLE EXPERIENCE WITH AMANA AIR CONDITIONING SYSTEM!!! I have owned Aman
HORRIBLE EXPERIENCE WITH AMANA AIR CONDITIONING SYSTEM!!! I have owned Amana central air conditioning systems in a number of homes, and always thought they were of the highest quality. In fact, I installed a central system at our summer beach house, which operated reliably and without any problems whatsoever in a high salt-air, highly corrosive environment, and it served us well for more than a decade. As a result, when we were building our new house in 2009-10, I specified five Amana systems for our 7500 square foot home. WHAT A MISTAKE! This summer, we have learned that three of the five evaporator coils are leaking, and further learned that the HVAC subcontractor NEVER REGISTERED the warranty with Amana. Simple fix, right? Just call the Customer Service department and explain the problem. No... the Amana organization has totally ignored us, in what may be the poster child for horrible customer service.They have stonewalled us, and have not replied to phone calls and emails. Their local distributor has refused to give us the name of their local rep in an effort to find someone who cares about our problem. No help, no solution. I have to fix the problem and pay for what should have been warranted repairs out of my own pocket, because the cost of the service calls coupled of an electricity bill that has skyrocketed while trying to get help from Amana has me with no choice but to fix it myself. If you buy an Amana air conditioning system and need factory support, forget it. You are on your own, and they will not stand by their products!!!
Published: August 23, 2015
Pierre of Mandeville, LA
Source: consumeraffairs.com

We were very pleased with Swan - Zach and Josh went above and beyond every
We were very pleased with Swan - Zach and Josh went above and beyond every step of the way with explaining the installation process. We're excited with the Amana products and hope they live a long time with us (ha).
Published: June 30, 2020
Joe and Debby Windsor, CO
Source: amana-hac.com

Had nothing but problems and the unit was 5 years old. We got tired of havi
Had nothing but problems and the unit was 5 years old. We got tired of having it worked on and breaking down over and over. Decided to bite the bullet and have another local contractor install a different furnace and very happy now. They let just about anybody sell the Amana product it looks like.
Published: March 26, 2015
Jim of St.Johns, MI
Source: consumeraffairs.com

We have had our Amana Furnace and air conditioning for about a month. We ha
We have had our Amana Furnace and air conditioning for about a month. We have not needed the furnace so far, but the air conditioning has been beyond expectations. Coupled with the Ecobee thermostat, the system is much quieter than any HVAC system that we have ever had. The thermostat runs the fan every 15 minutes and the whole house comfortable.
Published: September 15, 2020
Richard 4 Trafalgar, IN
Source: amana-hac.com

We bought an Amana atb2136arw refrigerator in 2006. This is a very basic st
We bought an Amana atb2136arw refrigerator in 2006. This is a very basic style top freezer model. In 2011, we ran into the first problem with the food section not maintaining a good temperature. The compressor fan had to be replaced. That repair cost $175.00. Less than two years later, its same problem: The freezer seemed to be okay but temps in the food section couldnt get much below 50 degrees. But this time, the Amana was declared dead by our repair technician. He determined that half the coils in the refrigeration assembly were not working - at all. Basically, the only way to fix it would be to replace the entire refrigeration coil assembly - something that cant practically be done once this model leaves the factory. In other words, it isnt even repairable. When you add up the initial price paid, plus the cost of one repair, this POS appliance cost us $200.00+ per year of use. Needless to say, the replacement refrigerator we purchased was not manufactured by Amana.
Published: July 9, 2013
Richard of Boston, MA
Source: consumeraffairs.com

My refrigerator had stopped working. I called Amana and gave flamingo appli
My refrigerator had stopped working. I called Amana and gave flamingo appliances to look at it. Technician said that water got into the lines and the refrigerator could not be fixed because of rust. I dont know how rust could form in an aluminum line and combine with the refrigerant. I have a service contract with Amana and they refused to honor it, because they said rust is not covered. I do not believe the technician because he did not look too hard and try different things. He was in my house about 15 minutes and called to Amana. I called Amana and they told me they would not even reimburse me for spoiled food because rust damage is not covered. I have time left on my contract and they would not pro-rate it either and want to charge me for the service call. I have to purchase a new refrigerator, but not anything that Amana makes.
Published: August 6, 2012
Stuart of Boca raton, fl
Source: consumeraffairs.com

I bought a matched set Amana Washer and Dryer in 2000. I have washed and dr
I bought a matched set Amana Washer and Dryer in 2000. I have washed and dried three loads a week since I got the machines. They are still in use and working well. I have never had to call a repairman. Thats dependability and quality. Love It.
Published: May 22, 2020
Karen of Coupland, Texas
Source: consumeraffairs.com

Three of my Amana appliances are not working. The Amana washer is 4.5 years
Three of my Amana appliances are not working. The Amana washer is 4.5 years old, the Amana oven and dishwasher are 6 years old. I understand that appliances break down but three so soon and at the same time????? Shame on Amana. Do not buy Amana products! I just paid $170 for a diagnostic evaluation to tell me that the repairs will cost me over $750. The issues I have with all three are common with other customer issues, yet the company does not issue recalls. I bought the stackable washer & dryer. If I end up needing a new washer, I dont know if I will be able to get one that will properly fit under the Amana dryer. I will never ever buy an Amana product again. Their products are defective and they do not care about customer service.
Published: December 7, 2013
Melissa of Guilford, CT
Source: consumeraffairs.com

I’ve been using my Amana washing machine for 8 years now; always works an
I’ve been using my Amana washing machine for 8 years now; always works and washes my clothes clean every time! :-). My Amana washing machine is of the most simple of model’s made; but its always worked just perfect for my family of three people.
Published: May 15, 2020
Lori Ann of Springfield, OH
Source: consumeraffairs.com

We bought and set up the Amana ART316TFDW in our house in October 2017. It
We bought and set up the Amana ART316TFDW in our house in October 2017. It came with a one year limited parts warranty and no option for a 3 year extended warranty. In August 2019, less than two years after purchase, the refrigerator repairman said it was leaking Freon and would be expensive to fix. He recommended buying a new fridge. Thats about the time we lost our cool too.
Published: August 11, 2019
Meredith of Ottawa, Canada
Source: consumeraffairs.com

Amana Gas Range AGR5630BDS - We purchased this range from Home Depot and to
Amana Gas Range AGR5630BDS - We purchased this range from Home Depot and took delivery in Dec 2014. In October 2016 the oven began to shut down after about 30 minutes cooking time and an F2 code showed in the display. Weve had the service tech here 3 times. An oven temp sensor was replaced but the problem was not solved. We then replaced the top ECR module and still the problem exists. Now however when the oven shuts down there is a spewing of natural gas and we have to manually shut the oven off and throw open a window. We are stuck with a stove that wont work and is unsafe, and we are out of about $300 over the price of the stove. We cannot sell it and are hard pressed to afford a new stove. We called Amana and they had a so what attitude. I know that we will never buy any Amana/Whirlpool product again.
Published: January 9, 2017
Michael of Brooklyn Park, MD
Source: consumeraffairs.com

This was a counter depth side by side refrigerator and had lots of room, wa
This was a counter depth side by side refrigerator and had lots of room, water and ice in the door. Glass adjustable shelves with lots of built in special compartments too. During the 23 years I had it the only thing I had to do was change out the ice maker tray. Very well made. It is still working today in someone elses kitchen.
Published: November 26, 2017
Jindra of The Woodlands, TX
Source: consumeraffairs.com

Amana Washer NTW4600YQ1 (2013 Model) - This washer only last 2 years after
Amana Washer NTW4600YQ1 (2013 Model) - This washer only last 2 years after normal usage. Gear assembly broke down. I dont want to take a risk replacing the parts cause other parts might break. I will not buy Amana washer or their products. Not a reliable brand.
Published: April 16, 2016
wilfred of Saskatoon, SK
Source: consumeraffairs.com

Just purchased an Amana HVAC system...AC/Heater/Coil. Very satisfied with s
Just purchased an Amana HVAC system...AC/Heater/Coil. Very satisfied with system and Professional installation by Dibiase Heating and Cooling company. Looking forward to Many years of efficient, reliable and quiet operation.
Published: June 15, 2020
James C Kennett Square, PA.
Source: amana-hac.com

We purchased an Amana side-by-side refrigerator-freezer seven years ago wit
We purchased an Amana side-by-side refrigerator-freezer seven years ago with an integrated water and ice dispenser. Several months ago, I woke up at night to the sound of running water. When I reached the kitchen, I saw that the appliances LCD had burned out and water was flowing from the water dispenser. A design defect allows the switch that controls the water to open when the control panel fails. Our home has inch hardwood floors in the kitchen and adjoining living room and dining room. Unfortunately, the floor boards with the standing water bowed; Where the water had gathered in the dining room, the water seeped into the boards and required replacement. The entire floor had to be refinished, stained, and sealed.
Published: July 31, 2011
Steve of Pleasanton, CA
Source: consumeraffairs.com

Bottom of the refrigerator must have leaked since we got it. I purchased ne
Bottom of the refrigerator must have leaked since we got it. I purchased new wood flooring and when we removed the tile and moved the fridge the entire sub flooring was destroyed. I have pictures and am amazed the entire thing did not fall thru. I called a repairman and was told the drip pan was not only cracked, which he stated came from the factory that way, since it is impossible to get behind the fan and surrounding metal to get to it. Called Amana and got absolutely nowhere. Whats more upsetting is spending close to 8000.00 on all Amana appliances. Now I can live with the oven dials melting but the cost of the sub floor replacement plus a part thats over 100.00 and a fridge thats still leaking, I will never purchase another Amana product and will tell everyone my experience.
Published: February 1, 2015
Peggy of Ocean Gate, NJ
Source: consumeraffairs.com

My daughter purchased a washer in August 2015. Two months later in October
My daughter purchased a washer in August 2015. Two months later in October 2015 the lid locked and could not be opened. She called Amana for service. It took 2 weeks for someone to come to her house and look at it. He ordered parts, 2 weeks later he put the parts in. Still didnt work. Without all the details, it is three months later and six visits from the repair men and the washer is still not fixed. Now they are saying the repairman is only in her area twice a week and only in the mornings. She works mornings and is available afternoons. This very poor service and product that Amana is providing. This washer should have been replaced with a new one by now. NEVER again will our family purchase an Amana product.
Published: January 26, 2016
Sheila of Ovid, NY
Source: consumeraffairs.com

This refrigerator has been really a good one since 1993. The only complaint
This refrigerator has been really a good one since 1993. The only complaint is that now it is falling apart. The door handle has broken apart as have some of the cabinetry inside.
Published: November 28, 2017
Elaine of Oklahoma City, Oklahoma
Source: consumeraffairs.com

I have a Amana dishwasher in my rental house and it stopped circulating wat
I have a Amana dishwasher in my rental house and it stopped circulating water at about a year and half - I tried to get some type of concession from Amana for parts and labor going through their service outlet. The answer was a complete NO due to the fact that it was out of warranty. This dishwasher just stopped circulating water one day and didnt get the dishes clean due no water spraying on the dishes. I personally went underneath the dishwasher and gently tapped the circulation pump and it began to work. My years of experiences in the automotive field tells me that this is a manufacture defect with their motors where the manufactured motor has a flat spot in the rotor that will stop in a certain location and stop working at times. This failure was produced at the manufacturer and if I am right they too know that it is their responsibility to take care of the defect but the almighty profit or dollar cost is more important than customer service of honesty. To this I say I hope Amana goes out of business because I think it wont be too long that it will go out of business due to the fact that they are already under Whirlpool. I learned my lesson - if the product is cheaper than everyone else what can you expect? It sure wouldnt be your moneys worth, not even at a year and half use.
Published: May 15, 2018
norris of Seattle, WA
Source: consumeraffairs.com

I’ve had this dishwasher for over 8 years now and it’s very noisy. Also
I’ve had this dishwasher for over 8 years now and it’s very noisy. Also the interior is getting discoloured. It takes long for a normal cycle to come to a finish. Overall it does the job, but don’t run if youre trying to sleep.
Published: March 15, 2020
John of Laval, QC
Source: consumeraffairs.com

We have only had this Heat Pump/Air conditioner for about two weeks--so far
We have only had this Heat Pump/Air conditioner for about two weeks--so far so good. It is easy to operate and does the job as expected. Bell Air Conditioning was very easy to work with and did an excellent job. We are pleased, so far.
Published: January 3, 2022
Kit Mraz Bell County, Texas
Source: amana-hac.com

I have had several gas stoves, ovens and this one seems to work perfect for
I have had several gas stoves, ovens and this one seems to work perfect for me it doesnt have a bunch of bells and whistles its a plain Jane and I love it. If youre wanting something to cook with that evenly Cooks this is what you would want to buy Amanda is a good Appliance Ive had whirlpools, Frigidaire, GE, LG, Samsung but this is really good for just plain cooking.
Published: November 19, 2021
Tammy of Spottsville, KY
Source: consumeraffairs.com

We inherited an Amana refrigerator which was about 10 years old. Per the pr
We inherited an Amana refrigerator which was about 10 years old. Per the previous owner, it’s been worked on before since warranty companies refuse to replace an item regardless of repair cost. Our compressor went out. 900+ dollars to repair. I’ve never had a such issues with a refrigerator but I also usually buy Kenmore or Maytag. Also the ice maker doesn’t work regularly but we can’t get that looked at until the compressor issue is resolved. Our last refrigerator, a kenmore, lasted 26 years with no problems.
Published: July 25, 2020
Jack of Henderson, NV
Source: consumeraffairs.com

I purchased an Amana refrigerator with a bottom freezer four years ago. I h
I purchased an Amana refrigerator with a bottom freezer four years ago. I have now found out it needs $250 worth of repairs because the computer board has gone out and it was not going into the defrost cycle. As a result the bottom freezer was frosted up and the refrigerator was not working properly. Yes the repairs are cheaper than a new refrigerator, but I am still disappointed. This was not a cheap unit. I have had Amana appliances in the past and was pleased with them which is why I purchased this refrigerator. The model number of my refrigerator is ABB1924WEW1 with a serial number of K11438301.
Published: March 14, 2015
Mary of Brodhead, WI
Source: consumeraffairs.com

I have had a new top load HE washer now for just a few months and I regret
I have had a new top load HE washer now for just a few months and I regret I ever bought them. List of problems: (1) This will be the 3rd service call in just a few months. (2) NO SOFTENER DISPENSER, what rocket scientist would design a washer without a softener dispenser??? Its not like it would cost anymore to the company! You have to either stop the machine right when it’s filling up for a rinse cycle or...buy a softener ball which stains clothes and does an ineffective job at best! (3) My electric bill has not dropped one penny, do not tell me that these machines are more efficient, thats just politics, so that congress can say they are being more environmentally safe! HE (high efficiency) is not true!!!(4) The washer does a terrible job of cleaning clothes. It does NOT agitate properly, it just winds back and forth a little and makes a weird little noise. My old washer (Kenmore) was a superior product and I wish I had never got rid of it... If you own an Amana top load, just wash your clothes in deep water, so they at least wash better. (5) This is our 3rd service call as I said in the beginning in just a few months, the first 2 service calls were with the dryer and this one is for the washer. The motherboard is bad in the head of the unit. Buyer beware, these are not old time washers that you could open up any time or adjust water levels during the operation or just open up anytime you wanted to add clothes or more soap... No... These are very sensitive electronics that have issues when the washer process is disturbed in any way!!!(6) This is the way you have to treat these washer, pay attention... Open up lid, add soap, put clothes or whatever your washing on sticky soap. Add softener ball if you (unknowingly) bought a washer without a softening dispenser. That was us... Never buy from ad in paper, go see it, who knew washers are now made WITHOUT softener Dispensers!!! Then close lid and set settings from left to right and hit start program button. The reason I said program button (Start) is because these junk washers are now like cyborgs, part computer with junk electronic boards as electronics to control functions and operations of a washer which are just basic.After you do that, do NOT disturb in any way! Otherwise YOU WILL HAVE PROBLEMS AND REGRET YOU EVER BOUGHT THIS PIECE OF JUNK. Resetting only works so many times when it does have problems. I bought this from a local vendor through a sale paper ad. The vendor is not the problem, this is a Amana Corporate issue. Shame on you Amana, I will never buy a Amana product again... Trying to reinvent the wheel?
Published: June 21, 2017
Greg of Palmyra, NY
Source: consumeraffairs.com

I got this product installed in my rented house by the landlord. The machin
I got this product installed in my rented house by the landlord. The machine stopped working on the first week right before Christmas. We waited 10 days for repair guy to come and fix it. The machine is new so he billed $340 the insurance or whatever. Two laundry loads later the machine is dead again. I ruined my laundry because I put the detergent and the bleach and had to wait another week for another repair guy to come. Im not going to be surprised if it dies again soon after... I wonder if all the happy customers reviews are actually submitted by the customers. I also wonder if my review will be screened out and removed from this site. Im gonna post it everywhere though. Save your money and save yourself from the troubles. Get something that is not so cheaply made.
Published: January 19, 2019
FUAT of Saint Helena, CA
Source: consumeraffairs.com

ACF3325AB - Self cleaning mode turned on by itself and melted the entire in
ACF3325AB - Self cleaning mode turned on by itself and melted the entire inside of the door. Fumes were horrible. Had to air out my house in freezing temperatures with my 93 year old mother and 3 year old grandson in the house. They told us to disconnect everything and they will send a repairman out in 5 DAYS! Prior to this incident, the oven was turning off in the middle of cooking. This product should be recalled!
Published: January 22, 2015
Peggy of Hatboro , PA
Source: consumeraffairs.com

Great price-for-product ratio. Very simple to operate dryer. Simple, fast,
Great price-for-product ratio. Very simple to operate dryer. Simple, fast, SAFE, delivery and set up. Installation was no more than a few minutes and they wore masks. Two guys carried it in then only 1 of them stayed to install; he was out of here in 10 minutes. Both were polite/friendly and great advice was given for remaining space availability of future washer installation. They called me :30 mins out from delivery and were on time. No fuss, no worries, great service! Thank you
Published: June 29, 2020
MzRed
Source: bestbuy.com

The energy efficiency is excellent. I get a weekly report on my energy usag
The energy efficiency is excellent. I get a weekly report on my energy usage, and it has already dropped significantly with this new AC unit.
Published: September 30, 2020
Erin2020 Carrollton, TX
Source: amana-hac.com

Hello my roommate bought a used Amana washer because the other Amana washer
Hello my roommate bought a used Amana washer because the other Amana washer didnt work. She paid 200 for it... And found out it didnt spin. So she spent 100.00 more. Then the door would not close for it to turn out. She arranged for another certified Amana repair guy to come... He traded the door with other broken machine. The door closed and it turned on. He did not stick around long enough to hear the spin cycle sounding like a helicopter... And still delivered your clothes on the wet side and not very well washed. So 450.00 later we still have a broken Amana washing machine and the repair man said he fixed the door problem and it would cost more for him to look at any other problem. Its heavy but if I can I will throw it in the trash... Or put it online for salvage. Expensive lesson. Never buy another Amana after the first one broke down? But no one asked me...
Published: October 27, 2016
Barbara of Vancouver, BC
Source: consumeraffairs.com

In the summer of 2018 we bought an Amana gas dryer. For 2 years it worked g
In the summer of 2018 we bought an Amana gas dryer. For 2 years it worked great then suddenly no heat. On 11/3/20 I researched the parts we would need to fix this issue. We found, through research, that we would need either a new solenoid or a new thermal fuse and new thermostat. We decided to replace all 3 rather than choose wrongly and have to wait for the correct part.On 11/3 I contacted Amana support via the email provided on their website because their website did not list our particular model of dryer in order to determine part #s. On 11/11 they responded asking for my address, phone number, serial #, date of purchase, etc. On that same day I responded and said, No just give me the parts #s so we can move on with our lives. Finally on 11/21, they responded with a link to parts #s. The problem was we already replaced the dryer. We understand fully that Covid is causing delays everywhere in responses to emails but 18 DAYS??? This was utterly ridiculous. We will not be buying any further Amana products to ensure we will not have to deal with this customer service department again.
Published: November 21, 2020
Je of Anywhere, NY
Source: consumeraffairs.com

First and foremost DO NOT PURCHASE AMANA anything!!! I made that huge mista
First and foremost DO NOT PURCHASE AMANA anything!!! I made that huge mistake when purchasing my oven and bottom freezer refrigerator in 2004. Compressor was dead within 5yrs of purchase. The stove was and is a nightmare!! Of course this stove is no longer made and good luck trying to find parts. This stove retail was approximately 1100.00 middle of the road price but for all the error codes it throws out, it makes one think how dumb was I to even THINK about buying this model or brand!!Replaced two oven sensors, temp regulators now door does not shut correctly therefore heat escapes from oven and get ready because when that happens the timer/clock control board melts!!! Really???!!! AMANA is blind to this and will ignore all of your complaints!!! You might as well just hold a match to your money when it comes to AMANA!! One will have difficulty finding parts for a discontinued model on anything but this is how AMANA conducts business!!! I totally understand with time all things need to be replaced and simply run its course. However, 4 to 5 yrs life expectancy is max on all AMANA anything! Just tell yourself AMANA is no longer being made and save yourself the aggravation.
Published: November 20, 2015
Tracey of Homewood, IL
Source: consumeraffairs.com

I am very unhappy to write this because I thought Amana product is good bra
I am very unhappy to write this because I thought Amana product is good brand and product since very long time but I was wrong. Its total garbage and wastage of money, I bought the combo dryer and washer from Leons on boxing day. After couple of days using the dryer I found that its not efficient as I thought, after drying the cloth always keep wet, I think I bought the bad quality product, I wish I could return this! I request do not buy amana ever in life.
Published: January 12, 2016
naveen of Thunder Bay, ON
Source: consumeraffairs.com

I woke up this morning and found a crack 8 long left front corner on model
I woke up this morning and found a crack 8 long left front corner on model number AER58330VAB0 Amana stove that I purchased 2009. Amana customer service had my purchase information in their computer. The contact customer service phone number 866 616 2664. I told the service rep nothing fell on the glass nor was there any misuse of any kind. Customer service states the stove is too dangerous to continue to operate and would not send me a replacement glass. I spoke to the Customer service manager whom was more irate than her subordinate and she kept repeating and stating she has a stove with 4 boys and hers is fine and never broke and it is 5 years old. I informed her the glass looked thin in this area and she stated because it is not under warranty she did not want to see the glass which should be examined and reviewed for product safety observation. She refused to help me and only documented that if I continue to use it she will be putting this information into my computer complaint record. The customer service manager actually hung up on me and would not allow me to speak to her supervisor and stated call the store where I purchased it from.
Published: March 11, 2015
Amelia of Ballston Lake , Other
Source: consumeraffairs.com

Bought brand new Amana washing machine from Home Depot and am very disappoi
Bought brand new Amana washing machine from Home Depot and am very disappointed with the product. It does a lousy job of cleaning my clothes and will not fill up while I am loading (lid has to be closed for water to fill). Very disappointed not only has my money been wasted but also my time. Will never again buy anything Amana.
Published: July 27, 2016
Lindsay of Manassas, VA
Source: consumeraffairs.com

In September of 2009, I purchased an Amana refrigerator, model # AFD2535DEB
In September of 2009, I purchased an Amana refrigerator, model # AFD2535DEB Serial # KY287062. In September of 2011, the crisper draw center rail broke. The draws were not overloaded. We are a two-person adult home with perhaps a daily draw usage. I replaced it with the appropriate part on September 11, 2011. On November 5, 2011, the replacement rail broke in less than two months. The draws were not overloaded. I purchased my first replacement from Appliance Parts Pros. The current one was ordered from a link directly from the Amana web page. On 3/3/12, it has broken again. Each time, this has to be replaced, it cost $25. According to other reports, Amana is not covering the replacement. Are we to believe we must spend $100 a year for the life of the fridge?
Published: March 4, 2012
Mary of 7 Hampshire Rd, ME
Source: consumeraffairs.com

Bought this refrigerator when we moved into our new home in 1988! Its still
Bought this refrigerator when we moved into our new home in 1988! Its still working very well and has caused us no trouble over the years. I dont think todays refrigerators can match this one as far as service is concerned.
Published: November 20, 2017
Miriam of Emmaus, PA
Source: consumeraffairs.com

Amana (made by Whirlpool) washing machine broke just after 1 year warranty
Amana (made by Whirlpool) washing machine broke just after 1 year warranty had elapsed. Trying to get thru to extended warranty people with Whirlpool took 45 minutes on hold, then was told they could be there tomorrow. When local repair company (Appliance Hospital) called, they could not be out for 3 weeks. NO communication between the 2 companies. Worthless washing machine, worthless warranty, worthless company overall. I will NEVER buy another Whirlpool appliance.
Published: November 4, 2020
judith of Bend, OR
Source: consumeraffairs.com

The Amana washer and dryer came with the apt we rented. The apt had been re
The Amana washer and dryer came with the apt we rented. The apt had been renovated with new cabinets and appliances. Only the washer and dryer are Amana. Both the washer and dryer (side by side) are full size. The washer takes 1 hour and 30 minutes to wash a normal size load. The dryer takes 2 hours to dry a normal size load. The maintainence people told me Amana machines are very slow and there is nothing they can do. My electric bill is almost $300 a month. I have had many washers and dryers over the years. Never have I experienced this. A normal size load should not take more than an hour. NEVER buy either the Amana washer or dryer. I am actually considering buying my own washer and dryer. Even though having these are part of my rent. I even tried washing a very small load and it still took over an hour to wash and an over an hour to dry in these awful appliances. BEWARE!!!
Published: November 9, 2019
Susan of Pompano Beach, FL
Source: consumeraffairs.com

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