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Amana Refrigerator Model ART104TFDB
Amana Refrigerator Model ART104TFDB
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Amana Refrigerator Model ART104TFDB

Amana - 14.4 Cu. Ft. Top-Freezer Refrigerator - Black

Keep food fresh and organized with this Amana ART104TFDB top-freezer refrigerator, which features adjustable shelves, a full-width crisper drawer and gallon-size door storage. The dial controls let you easily regulate interior temperatures.

Manufacturer: Amana

MODEL: ART104TFDB

MSRP: $639.00 USD


Amana Refrigerator Model ART104TFDB Error Codes

CODE: PO
PROBLEM: Power Outage: The Power Outage indicator lets you know if the power supply to the refrigerator has been off and the freezer temperature has risen to 18 Fahrenheit or higher. The control panel temperature display will read "PO," and an alert tone will sound three times. "Confirm" will blink until you acknowledge the power outage by pressing MEASURED FILL under "Confirm." Once the power outage has been confirmed, the "PO" will disappear, and the display will return to the Home screen.

CODE: FLASHING "F"
PROBLEM: If the letter "F" is flashing on the display the refrigerator, try resetting the refrigerator as instructed below. 
FIX:
- Power unit down by turning off the circuit breaker(s) or unplugging the product for one minute.
- Power unit up by turning on the circuit breaker(s) or plugging the product back in.
- Ensure the cooling function is turned on.
- Monitor the refrigerator for one minute to ensure the error code does not display again.

CODE: Air Filter Indicator Light
PROBLEM: After replacing the air filter the air filter status will need to be reset. Directions for resetting the status will vary by model number, we recommend referencing the Owner's Manual for specific models instructions.
FIX:
TO RESET THE AIR FILTER:
Press and hold the AIR FILTER button for three seconds.
The filter icons will turn off. When the system is reset, the air filter icon will return to its BLUE color and the words "Replace Filter" will disappear from the control panel.

AIR FILTER STATUS LIGHTS
The below are the different stages you will see on the air filter display
GOOD - The air filter icon on the control panel lights up in BLUE.
ORDER a replacement - The air filter icon on the control panel lights up in YELLOW.
REPLACE air filter - The air filter icon on the control panel lights up in RED and "Replace Filter" will appear.
EXPIRED - The air filter icon lights up in RED and "Replace Filter" flashes on the control panel.
NOTE: At any filter status, pressing and holding the AIR FILTER button for 3 seconds will reset the air filter status to Good and the air filter icon will turn off.

CODE: H2O Light
PROBLEM:
DOES THE WATER FILTER NEED TO BE REPLACED?
The filter status light will help you know when to change your water filter. It is recommended that you replace the filter when the status light changes to red or water flow to your water dispenser or ice s noticeably. The water should be replaced at least 6 months depending on your water quality and usage.
FIX:
HOW TO RESET YOUR FILTER STATUS?
Resetting the Filter Status After changing the filter:
- Pressing and hold LIGHT and ICE TYPE button for three seconds.
- The status light will turn off when the system is reset.

CODE: Door Alarm
PROBLEM:
WAS THE DOOR LEFT OPEN?
The Door Ajar Alarm feature sounds an alarm when the refrigerator door(s) or freezer drawer is left open for 2-5 minutes, depending on the model, and cooling is turned on. The alarm will repeat every 2 minutes. Close all doors to turn off and reset the alarm.
FIX:
ARE THE DOORS COMPLETELY CLOSED?
Ensure the doors are closing correctly.  If the doors are not making contact with the door switch the door ajar symbol will appear on the display.  Check to make sure bins, shelves or food packages are not preventing the door(s) from closing correctly.
IS THE REFRIGERATOR LEVEL?
Check to make sure the refrigerator is leveled front to back and side to side to ensure the door switch is making proper contact. Check to make sure the floor under the refrigerator is also level. If the floor is not level shims may need to be used.

CODE: Cooling Off Indicator Light
PROBLEM: Your refrigerator and freezer will not cool when cooling is turned off. When cooling is off, "COOLING OFF" will appear on the display screen.  To turn the cooling function back on will vary by model and refrigerator type, below is a common method, but please see your Owner's Manual for specific information on your model.
FIX:
To turn cooling off:
- Press and hold the LOCK and MEASURED FILL buttons at the same time for 3 seconds. IMPORTANT: To avoid unintentionally locking the dispenser or changing other settings, be sure to press both buttons at exactly the same time. When cooling is off, "COOLING OFF" will appear on the display screen.
- Press and hold LOCK and MEASURED FILL for 3 seconds again to turn cooling back on.

IS THE COOLING FUNCTION TURNED ON?
If the Refrigerator is not cooling properly, check to make sure the Refrigerator is turned on. Some Refrigerators need to be manually turned back on after a power outage or power surge. The Refrigerator could also accidentally be turned off during routine cleaning.


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Related Error Code Pages:
Amana Refrigerator Error Codes, Amana Range Error Codes, Amana Microwave Error Codes, Amana Dishwasher Error Codes, Amana Washer Error Codes, Amana Dryer Error Codes, Amana Furnace Error Codes, Amana Air Conditioner Error Codes, Amana Heat Pump Error Codes,

Related Troubleshooting Pages:
Amana Refrigerator Troubleshooting, Amana Range Troubleshooting, Amana Microwave Troubleshooting, Amana Dishwasher Troubleshooting, Amana Washer Troubleshooting, Amana Dryer Troubleshooting, Amana Furnace Troubleshooting, Amana Air Conditioner Troubleshooting, Amana Heat Pump Troubleshooting,

Related Repair Pages:
Amana Refrigerator Repairs, Amana Range Repairs, Amana Microwave Repairs, Amana Dishwasher Repairs, Amana Washer Repairs, Amana Dryer Repairs, Amana Furnace Repairs, Amana Air Conditioner Repairs, Amana Heat Pump Repairs,

Related Parts Pages:
Amana Refrigerator Parts, Amana Range Parts, Amana Microwave Parts, Amana Dishwasher Parts, Amana Washer Parts, Amana Dryer Parts, Amana Furnace Parts, Amana Air Conditioner Parts, Amana Heat Pump Parts,


Amana Refrigerator Model ART104TFDB

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Product Reviews:

We have had our Amana Furnace and air conditioning for about a month. We ha
We have had our Amana Furnace and air conditioning for about a month. We have not needed the furnace so far, but the air conditioning has been beyond expectations. Coupled with the Ecobee thermostat, the system is much quieter than any HVAC system that we have ever had. The thermostat runs the fan every 15 minutes and the whole house comfortable.
Published: September 15, 2020
Richard 4 Trafalgar, IN
Source: amana-hac.com

I purchased an Amana HVAC system and in a little over a year- in the middle
I purchased an Amana HVAC system and in a little over a year- in the middle of summer it has broke 3 times. We have gone without an AC in Texas for 12 days. I contacted their corporate office and they were no help. I also contacted the distributor and they put me in contact with the regional tech and he told me I needed to be willing to spend some money to try to find the problem. This is unacceptable in my opinion. I am very frustrated and would never recommend this brand.
Published: September 14, 2020
Jackie of Waco, TX
Source: consumeraffairs.com

I purchased an Amana washer model NFW7200TW in 02/2010. I had to have a rep
I purchased an Amana washer model NFW7200TW in 02/2010. I had to have a repair technician come out on November of the same year - the water was not draining and the pump was not working. Now, it’s the same issue. Of course, Amana offered to sell me an extended one-year warranty for $300.00 (a little less than 1/2 the cost of the machine) since my warranty was for one year, even though it was the same issue. Ive also read where others have had the same issue. I will not deal with this company again.
Published: May 29, 2012
Dorothy of Duluth, MN
Source: consumeraffairs.com

We purchased a new home in 2013 and had Amana appliances put in home. We fi
We purchased a new home in 2013 and had Amana appliances put in home. We figured since Amana had been around so many years that they would be a great choice! WRONG! The washer is a nightmare! It will not spin clothes on any cycle without going into a huge across the floor thumping dance! It doesn’t matter what size load either! It simply will not spin without going unbalanced. It slams so hard it has scratched up the dryer sitting beside it! NEVER will I purchase another Amana product! From the sound of these comments, it will do no good to contact the company! And this thing has been doing this straight out of the box!! Dont buy Amana!!! Very disappointed from Cottonwood, Alabama!
Published: July 2, 2016
Leanna of Cottonwood, AL
Source: consumeraffairs.com

Great refrigerator, we have not had one problem in the eight years that we
Great refrigerator, we have not had one problem in the eight years that we have owned our Amana side by side. The exterior has held up great especially with a move from Oklahoma back to Texas. I would definitely buy another Amana.
Published: December 1, 2017
Dennis of Waco, TX
Source: consumeraffairs.com

I have had my refrig for 16 years and never had it fixed. Sometimes I dont
I have had my refrig for 16 years and never had it fixed. Sometimes I dont wash the outside as often as I should but when I do it comes clean. First time no rewash. Love love love.
Published: December 5, 2017
Nancy of Parma, OH
Source: consumeraffairs.com

A year and a half ago we purchased a brand new dryer (Amana tandem 7300 dry
A year and a half ago we purchased a brand new dryer (Amana tandem 7300 dryer) from Home Depot. As we were renovating our home, we continued to use our old appliances until our new laundry room was completed. The new washer and dryer stayed in a spare room, in its original packaging. This past weekend (July 5,2014), we hooked up our brand new, high eff. washer and dryer, only to find the dryer didnt work properly. It would go on for a few seconds, was really noisy and then stop, and repeat again. We called in an appliance repairman. He stated that the motor was faulty and would have to be replaced. $150 for the motor and $150 for the labor. I called Whirlpool (Amana), who said they would pay to have someone check it but that was it. Obviously, it wasnt checked properly at the factory in the first place, because if the motor was blown before we even used it, what kind of shoddy workmanship is going on. Im sure this doesnt happen often, but when it very obviously hasnt been used at all (as our repairman stated). Why could they not send out their own serviceman to affirm this and then, at the very least, give us a new motor while we would pay for the service call. I dont think we will ever buy Amana/whirlpool ever again. Very shoddy company.
Published: July 16, 2014
margot of Wpg, MB
Source: consumeraffairs.com

Since day one this piece of junk that they call a stove has never worked pr
Since day one this piece of junk that they call a stove has never worked properly. The door for the oven continues to fall off. Ive watched I dont know how many how-to videos. None of it helps you. Talk to Amana. Its out of warranty even though I just bought it from the store not even 6 months ago. I would never buy anything from this company again.
Published: February 9, 2021
Josh of Winona, MN
Source: consumeraffairs.com

This stove is the worst!!!! Oven doesnt stay hot, cant bake using both oven
This stove is the worst!!!! Oven doesnt stay hot, cant bake using both oven racks because one rack will not bake at all, top surface scratches easily when trying to move a pot, no top light, melt element burns the food, drawer keeps coming off track. Space between top and back, space between top and oven door. I would never recommend this stove, its not two years old but Ive disliked it from the get-go.
Published: September 14, 2021
SHARON of Richards Landing, Other
Source: consumeraffairs.com

I purchased an Amana stainless steel refrigerator with freezer drawer on bo
I purchased an Amana stainless steel refrigerator with freezer drawer on bottom in December 2010 for $1,200. Just five months past, the 12-month warranty freezer defroster stopped functioning and water would pour out from freezer all over kitchen floor. Repair cost $250 to install a heater rod that the repair company (REO Appliance in Norwalk, CT, where we purchased the product) told us used to be installed in the units by Amana at the factory but chose to stop using them to save money. The heater rod cost $20. The rest of the cost was for the service call and labor. Amana refused to refund our money. The unit is expensive and obviously faulty from the way it is manufactured, but Amana refuses to make good on it. They apparently believe once you are past the 12-month warranty, you are on your own. We will never buy Amana again. The stuff is junk.
Published: June 7, 2012
Joyce of Darien, CT
Source: consumeraffairs.com

I purchased a new Amana stove for a rental property in GA at the beginning
I purchased a new Amana stove for a rental property in GA at the beginning of Sept. It has NEVER worked. When I called they said they could only speak to the tenant, when she called it was past the 48 hours of delivery and since I didn’t get the warranty they would have someone come out and repair it... ok fine. The company was a no-show and no call twice. Then I get a letter from the GA housing authority that I am required to have a working stove within two days. I was forced to purchase a second stove for the renting family. I called and called Amana to pick up the useless stove and credit my account. They were extremely rude on the phone and refused to take it back. Not when I call the new repair company told me it would be fixed the day after Thanksgiving, following up today they now say the part is on backorder until next month. This will be three months now that I purchased the stove and fortunately am paying zero interest on through HD. I cannot believe the lack of customer service with Amana. I will NEVER EVER do any business with them again!!!
Published: November 26, 2018
Andrea of El Dorado Hills, CA
Source: consumeraffairs.com

I purchased a washer machine a year ago. I even got the extended warranty o
I purchased a washer machine a year ago. I even got the extended warranty on it; which doesnt run out until 2018. Ever since I have had this washer there has been problem after problem. I have even had new parts such as the transmission put on there, but the washing machine is still messed up. I have had to go to the laundromat to wash clothes and to my sons house. That should not be when I have a washer at home. I do not recommend this company to anyone. If I could return it I would but unfortunately my 30 days are long over. Im stuck with a washer that stays broke more than it stays working. Thank you for the worthless merchandise.
Published: September 2, 2015
Sarita of Greensboro, NC
Source: consumeraffairs.com

We were very pleased with Swan - Zach and Josh went above and beyond every
We were very pleased with Swan - Zach and Josh went above and beyond every step of the way with explaining the installation process. We're excited with the Amana products and hope they live a long time with us (ha).
Published: June 30, 2020
Joe and Debby Windsor, CO
Source: amana-hac.com

I guess I would say it is a high 5 but it is June and I have not used the h
I guess I would say it is a high 5 but it is June and I have not used the heat portion of the system yet. The AC works great so far and sounds efficient. The calling mechanism is instant.
Published: January 4, 2022
soccer mom Boston area, MA
Source: amana-hac.com

Right after the manufacturer’s warranty of exactly 2 years expired, our A
Right after the manufacturer’s warranty of exactly 2 years expired, our Amana Refrigerator broke before the end of the following year. Oh, did I mention we bought it brand new from the showroom floor at Home Depot in Hilo, Hawaii? Now it runs all the time on the freezer side and the refrigerator side does not get cold at all. Ice forms in the rectangle box that is located inside the refrigerator section and no cold air from the “run always” freezer-side comes into the refrigerator. That poor design is how it is supposed to keep your refrigerated food cold. Poor design. What isnt, these days? So here we are, spent $800 for this thing and it has lasted 2 years. Now I have to spend $300 to get it fixed. Meanwhile, until we can just come up with an extra $300 to do that, we have to rent a refrigerator - another $68 a month. Now, isnt this fun? On top of that, it was evidently not working properly for about 2 months until one day I began vomiting from bad food. Not fun either. So what is a consumer to do? We are at the mercy of cheaply made and poorly designed shoddy craftsmanship and materials made by companies that just dont give a you know what anymore. They only want to make more profits out of greed and screw the consumer. They know you need these products so they can literally get away with doing whatever they want. I wonder if any really great person is going to once again build the real McCoy of Wash Machines and Refrigerators that are built to last and do! It can be done, it is just not being done and no one seems to care. Have we become so apathetic to accept this in our lives that we are the sheep they speak of? There are no choices. Oh, you think because something is stainless steel and looks pretty and shiny it is good quality? Stainless steel is only on the outside! Underneath, it still rusts! We live by the ocean in Hawaii where things are not hermetically sealed like on the mainland where houses are all closed up and furnaces run all day and night. And the Stainless steel here still rusts and they tell you right away that rust is not included in any warranty! Oh, let’s see who is Amana made by? Whirlpool I think and I am not surprised.Remember in the old days when all the washers at laundry mats were Whirlpools and they worked? Well, dont buy one these days. See my post on the one we just got! For people who say, Well, just buy the warranties they sell when you buy the item.” Yeah, and so you really are spending an additional $300 for the product, which will then last 3 more years from the day you bought it. Who is getting screwed here? - The customer either way. Remember when you bought an appliance and had it the whole time you lived in your house? Remember the Maytag repairman? And did you know your icemaker is not included in your warranty? Nope, you just have to pay for that - an additional $300-$400. Is everyone just going to roll over and accept buying a major appliance for $800 and having it last 2 years?
Published: January 12, 2013
Antoinette of Pahoa, HI
Source: consumeraffairs.com

Unfortunately, I purchased an Amana side by side with ice and water on the
Unfortunately, I purchased an Amana side by side with ice and water on the outside. Its a really terrible machine on so many levels.. and if I had a do over, Id have taken a hard pass. The good- It does keep things cold (basic requirement), the bad- Sounds like a B52, cheap shelving with no slide out features, lower bins with no rollers, only plastic on plastic. The water on the outside is not chilled. VERY basic front controls. No temp controls/thermometer on the outside. Awkward filter replacement location.
Published: August 21, 2020
Gail of Shelburne, VT
Source: consumeraffairs.com

My elderly parents purchased a new clothes washer in January and now in May
My elderly parents purchased a new clothes washer in January and now in May it has flooded their laundry room. Because it is under warranty their plumber said they had to call manufacturer. Amana said it would be 4 days before they could get anyone out and it is still leaking water and my mom uses a walker. Ive called emailed and have been on hold for more than 1/2 hour - no one cares.
Published: May 31, 2019
Nancy of Brighton, MI
Source: consumeraffairs.com

I was looking for a glass cooktop range for a rental unit. This was by far
I was looking for a glass cooktop range for a rental unit. This was by far the best value. It arrived perfect, works perfect!
Published: April 25, 2020
PIKELHED
Source: bestbuy.com

Gentlemen I buy all my appliances on July 2013 on Home Depot and in Oct 201
Gentlemen I buy all my appliances on July 2013 on Home Depot and in Oct 2014 my washer machine does not work. I call the company and they replace the computer, now 6 month later all the paint was rust and peeling. My refrigerator since the first day the Home Depot installs never delivery water on the door, and now the icemaker water conduct is freezing every two days and dont make ice. I will have a very bad experience with your products and never ever will buy again.
Published: October 4, 2016
Luis of North Miami Beach, FL
Source: consumeraffairs.com

My husband and I bought a brand new Amana front load washer in May of 2009.
My husband and I bought a brand new Amana front load washer in May of 2009. Last week, March 5, 2011, it broke. It began buzzing. When I went to check it, the washer has an “ND” code and it would not open. The first girl I spoke with was Samantha. She told me that she couldnt find that code in her computer (on the net is says it means no drain, most likely true), but she told me how to get the washer to unlocked. Eventually, it did work. My washer still had dirty water and soap in it. I handled the soapy mess and later washed my clothing at my in-law’s house. When I called back to talk to them about why my washer wouldnt work and what they could do to help me, I was told nothing. I spoke to a manager and was told the same thing. The only thing they were willing to do was give me a warranty plus one. Meaning, that I get this repair fixed and one-year warranty on the piece of junk in my basement. My washer wont be 3 till May. There is no reason for it to be broken. I also did my own research and many people have complained about the same problem. I feel that this washer should be recalled or at least the company should fix it at no cost to the consumer. This seems to be an on-going problem with this model. We bought thinking this we were buying from a good company. Now, Im stuck with a scrap pile till I get the repair guy to come out, thanks to a warranty that I have to pay for out of pocket.
Published: March 15, 2012
Jessica of Philadelphia, pa
Source: consumeraffairs.com

My Amana side by side had continual problems with the gaskets wearing out,
My Amana side by side had continual problems with the gaskets wearing out, cracking, and failing. I had to replace them 3 times in 18 years. The ice maker never really worked successfully. Would have replaced it with a bottom freezer if I had the $$.
Published: December 3, 2017
Nancy of Milwaukee, WI
Source: consumeraffairs.com

I purchased an Amana Washer on 2/13/2015 from a dealer in appliances here i
I purchased an Amana Washer on 2/13/2015 from a dealer in appliances here in Oldsmar, FL. I bought this Washer and Dryer due to the fact these items were Made in America. The paint on inside of the top lid of the washer is chipping off, peeling off, etc. and some of these flakes of paint drop into the washer on my clothes and only will only get worse with time. I called Amana and since I did not like what the sales rep said I asked for a supervisor which stated to me that he could not help me to replace the top piece of the washer. He could only send me a bottle of touch up paint. This guy also needs to send me a large brush with a quart of paint! This washer is only a little over 3 years old and should not be peeling like it is. Not like a bunch of people use this washer as it is being used by 2 adults. No abuse or rough treatment on this appliance. Lousy paint job! Where was the inspector for the painting of this washer? Not doing his job most likely because if he had done a half-way decent inspection he would have noticed the bad paint job. The sample bottle would not cover the areas without paint. I cannot believe that this was made in America as some 3rd world country would do a much better paint job. Dryer is OK but washer a mess. I will never buy a Made in America washer or dryer again. The foreign appliances will be on my list to purchase from now on especially since these manufacturers in the US make these defective items and charge you many dollars for junk. Never will recommend Amana to anyone for anything as they do not stand behind their work.
Published: June 6, 2018
Jean of Palm Harbor, FL
Source: consumeraffairs.com

Amana freezer (AQF2013TEW03) - I purchased a 20 Cu Ft upright freezer in Fe
Amana freezer (AQF2013TEW03) - I purchased a 20 Cu Ft upright freezer in February 2011. I had a repairman here in March 2011 because I could see light around the outside, right side of the seal. Because the light was on continuously, it kept the inside warm therefore, the freezer ran nonstop for 6 weeks. Now, the inside keeps frosting up on the top. Because it is no longer in warranty, I called a different repair company. The person who came out said that the whole inside of the door is falling part, defective mold and its sagging. The seal at the top of the door is not straight across nor never was. Because the inside door is sagging, the seal was and is continuing to sag. I called customer service for the third time today. They said because it is out of warranty, they wont do anything about it. I told them its been a problem since I bought it and they said that I should have told them within 90 days of the first repair that it wasnt correct. How was I supposed to know that the door/seal werent made like that since I bought it new? They told me Id have to purchase a new door for $403.44 plus tax and shipping. They kept bringing up the no warranty and that it would be fixed if Id have had an extended warranty. I was not offered an extended warranty when we purchased it (which I told them) and they said I should have gotten a postcard reminding me that the warranty period was up soon. I never received the card and and their customer service department doesnt believe me. This is terrible customer service and they dont stand behind their product. Four months out of warranty and Im stuck with a very large boat anchor. Their customer service is awful to say the least. The supervisor is just as bad and they dont give a crap about anything. I will never purchase another Amana/Whirlpool product.
Published: July 5, 2012
Leanne of Cameron, WI
Source: consumeraffairs.com

I like it and it works fine so far. I wish it did not have a push button on
I like it and it works fine so far. I wish it did not have a push button on it, instead just pull, as I worry the push button will break, they are prone to, as opposed to pull doors on microwaves. It seems to work well, was easy to install and overall we are pleased with it.
Published: December 27, 2020
Joseph of Palm Beach, FL
Source: consumeraffairs.com

Amana Refrigerator, Not Good After 6 Years: We purchased an Amana bottom fr
Amana Refrigerator, Not Good After 6 Years: We purchased an Amana bottom freezer refrigerator, model#ABB2227DES, serial#10253964EP at Sears approximately 6 years ago. We have had numerous issues with the refrigerator starting just after the 12-month warranty ran out. At one point, I paid $300 for an extended warranty. I had to have more repairs on it and was told by several technicians that the compressor would be going and it won’t be worth paying for the repair (roughly 50% of the $1300 that we paid for the fridge). At this point, including the purchase and repairs of the refrigerator, we are over the $2000 mark. Again, the fridge just died and we have been told that the compressor is gone and it would not be worth it to fix unless Whirlpool agrees to pay the repairs. I would like Whirlpool to pay for the repairs of this refrigerator or provide a comparable refrigerator, or I will contact my own attorney in regard to this.
Published: February 29, 2012
Sharon of Lee, NH
Source: consumeraffairs.com

I purchased an Amana refrigerator 3 years ago and so soon the compressor we
I purchased an Amana refrigerator 3 years ago and so soon the compressor went out. I had a 4-year warrant from Home Depot. Some guy, he was not with Home Depot but from an appliance repair store, they hired came out and he was very rude. I would ask him a question about the freon and he would shrug his shoulders. I think this was because he is white and Im Spanish. Lately, since the apartments next door have been empty for a year, roaches have come to my home from there. Because I keep up on roach control, we did not have them before. He found two roaches on the floor and put down we were infested, which we are not. Now Home Depot says they will not fix it. But another repair person says that’s absurd. Even if you have them roaches, they can not get in the compressor.I blame Amana for making cheap refrigerators. Did you know they put cardboard to cover the back of the refrigerator? And I blame Home Depot for not delivering what they agreed. We are going to have to put another tent over our house to get rid of the roaches.
Published: November 29, 2011
Valerie of La, ca
Source: consumeraffairs.com

Beware the Amana company. I dont like to give bad reviews to companies but
Beware the Amana company. I dont like to give bad reviews to companies but the time has come. Our church bought a new side by side Amana refrigerator/freezer in August. It worked until the middle of December and then it started warming up. It was turned up to the coldest settings and still continued to not do its job. Frozen foods are cold but not frozen. January 3rd I called Amana and a technician came out on the 14th. He said, It needs fixed but I dont have to tools to do it.About 10 days later another tech came out and said, It needs a new part but I dont have one with me. The next week he came and replaced the part but it still didnt work. I called Amana again and told them since its still under warranty, we want a new appliance. I was told they dont do that unless a technician comes 2 times and he has to say it doesnt work. We had 3 visits. She said she would send out their top technician because he would know what is going on. Apparently the others didnt. He was supposed to come on Thursday but they called and canceled because they had scheduled the wrong technician. Rescheduled for today, Monday February 25 but cancelled because their truck broke down. We are finding it very inconvenient to have an appliance that hasnt worked for over 2 months, wouldnt you? Now scheduled for Friday. We will see. The only help I got was when I went to the manager of Home Depot about it and he got after them about it but still far from resolved. I imagine that Amana has some good appliances and we got a lemon. The appliances are questionable but the company is terrible to deal with.
Published: February 25, 2019
Christy of Corvallis, OR
Source: consumeraffairs.com

I bought a house last year that came with new a new Amana washing machine a
I bought a house last year that came with new a new Amana washing machine and new Amana dryer (matching set). They are both junk, this is the worst brand you can buy. The washing machine is the worst, my clothes come out dirtier than they were before running the wash. The technology also does not allow you to start running the water before putting the clothes in, which is a design issue and it may contribute to the reason the clothes do not get clean. The other problem, which is huge, it puts holes in new clothes and linens, without fail. All of my stuff is coming out with holes. I am going to put negative reviews out everywhere I can to warn people not to buy these junky products.
Published: January 12, 2020
Rebecca of Saint Paul, MN
Source: consumeraffairs.com

Washer and dryer were in the house when I purchased the house and they were
Washer and dryer were in the house when I purchased the house and they were new. But I have 2 issues with the washer. It does not have a liquid fabric softener dispenser and the bleach dispenser has spotted some of my dark clothing. The washer washes small to extra large loads also delicate. But it appears not to empty fully so I no longer use it. On the other hand, the dryer works well and has many selections for air to time setting to auto dry.
Published: May 31, 2018
Deloris of Everett , PA
Source: consumeraffairs.com

Bought this on 5/1/2018, was delivered 5/8/2018. Called service because of
Bought this on 5/1/2018, was delivered 5/8/2018. Called service because of how wet things were and dishwasher walls were extremely wet. First repairman said there was nothing wrong. Called the company and they sent a different repairman who found that it needed a new control panel, that the heater was not coming on. That was replaced on 5/24/2018 and I am still having issues with wet dishes and very wet walls when the cycle is done. I have had other dishwashers and none of them were wet when done. I think I got a lemon and have been trying to get the company to give me a replacement, even if I have to spend a bit more money. I am disgusted with the performance of this Amana product and would never recommend it to anyone.Updated on 06/15/2018: So disgusted with my new Amana dishwasher. After calling and having repairmen out 4 times I was told nothing more can be done. The is fact that my dishes and silverware have to hand dried after the cycle is done and the interior of the dishwasher is very wet. The last repairman told me its because of the thin plastic that is used and the heat is not as high is the problem. He said that after it is used for a while the walls will become seasoned. What a bunch of crap. My old dishwasher had a plastic interior and I never had to dry anything. I am so sorry I bought this dishwasher. I will never recommend Amana to anyone. I would like to dump this piece of junk on your doorstep. I have sent other emails on my problem to which I never got a response. Ignore me and I still will not go away.
Published: June 10, 2018
Donna of Johnstown, PA
Source: consumeraffairs.com

These HE washers do not work to clean your clothes. They are a joke. They a
These HE washers do not work to clean your clothes. They are a joke. They are seriously horrible and do not clean your clothes at all...no matter what detergent you use, amount of water, cycle, limit the clothing items you put in, etc. They all stink and come out dirty. Do not waste your money on one of these...you will regret it.
Published: August 15, 2018
Karen of Colorado Springs, CO
Source: consumeraffairs.com

Bought all new, Amana stainless steel appliances oven is 100 degrees less t
Bought all new, Amana stainless steel appliances oven is 100 degrees less than what you set it on and the dishwasher will not even wash the dishwashing soap off the dishes. I have tried powered, liquid, tablet, it leaves all brands and types all over the dishes. I have had these appliances for 3 months now and I hate them. Dont waste your money! P.s dont even get me started on the cook top.
Published: November 10, 2014
Paul of Fenton, MO
Source: consumeraffairs.com

My refrigerator was just 11 months old when it started falling apart. All t
My refrigerator was just 11 months old when it started falling apart. All the plastic pieces, shelves, meat bin, crisper drawer, cheese drawer, door shelves, etc., began cracking, splitting and falling. I complained to Amanda and was told all these pieces are cosmetic, and didnt affect the operation of the refrigerator. After several complaints and letters, I was sent, as a 1 time courtesy, one shelf, and one drawer which also promptly broke. Tonight the door bin fell off taking another bin with it. A jar of pickles landed on my toe, and a bottle of hot sauce broke, and a cherry soda exploded. I would say that affects the function of the product. I also have a Whirlpool (same company) microwave and the plastic door cracked and split all over. Again, I was told it was just cosmetic. Never have I had such poor quality in a product that cost so much!
Published: January 8, 2015
Valerie of Orlando, FL
Source: consumeraffairs.com

I havent even had this Amana washer one year. It quit working. I guess when
I havent even had this Amana washer one year. It quit working. I guess when you buy a product that is lower priced than the rest you think itll be short lived, but 1 year! Doesnt start, nothing. Piece of crap. It never got the clothes as clean as other machines Ive had. Never again Amana! I bought it a Menards in Minnesota.
Published: January 30, 2017
Heidi of Fridley, MN
Source: consumeraffairs.com

My Amana Range model no. ARTSC8651SS - I purchased the above stainless stee
My Amana Range model no. ARTSC8651SS - I purchased the above stainless steel range, matching microwave, and refrigerator. It was under warranty and started beeping with an F-1 code flashing. I called and it was fixed. Then, I bought an extended warranty and it failed again but was fixed again. I did not get (because it was getting too expensive) another extension and now it failed again. When I contacted Amana customer service, Melanie ** said that the range is old and they do not have the panels. What got me angry was that I called a company here in Toledo, Ohio and they have the parts I need. Amana should have recalled that range and admitted that Amana is junk. Now, they sell junk and also lie to cover their lack of good workmanship products. I will never buy Amana products again! How can you get these people to stop ripping off the customers?
Published: July 16, 2012
Connie of Toledo, oh
Source: consumeraffairs.com

My three-year old bottom freezer fridges coil was warm so I lost food worth
My three-year old bottom freezer fridges coil was warm so I lost food worth $300. I was told that the repair fee is $387. There goes my week of work. Thanks, Amana. I truly regret purchasing from you.
Published: October 16, 2011
Kevin of Keep Your Junk Mail, NJ
Source: consumeraffairs.com

I have to wait till the washer finishes to add fabric softener. So that mea
I have to wait till the washer finishes to add fabric softener. So that means I use more water, and that means my bill goes up!! If I try to pause it, it stops and I have to start all over again!! That washer SUCKS!!!! And the handle on the dryer is broken!
Published: December 20, 2017
Kimberly of Powder Springs, GA
Source: consumeraffairs.com

We recently replaced our old air conditioning unit with a Amana. We went fo
We recently replaced our old air conditioning unit with a Amana. We went for a 20 SEER Amana. We love it. We love it’s two stages, energy efficiency, quiet operation and warranty.
Published: May 15, 2020
SantyD Simpsonville, SC
Source: amana-hac.com

We have only had this Heat Pump/Air conditioner for about two weeks--so far
We have only had this Heat Pump/Air conditioner for about two weeks--so far so good. It is easy to operate and does the job as expected. Bell Air Conditioning was very easy to work with and did an excellent job. We are pleased, so far.
Published: January 3, 2022
Kit Mraz Bell County, Texas
Source: amana-hac.com

My washer has pre-set programmed settings for the water level! My clothes b
My washer has pre-set programmed settings for the water level! My clothes barely get wet and the washer stops adding water and starts washing! I bought the washer approximately 4 years ago! It is almost useless! I have to add water by hand and I wash certain items twice! My washer leaks periodically as well. Had repairman come and he told me I had to tell him where it was leaking from to be FIXED. So we couldnt get it to leak while he was here so it was never fixed and still leaks! He also said there is no way to change the pre-set water levels! Thank God my washer is in the garage or my house would have been flooded dozens of times! Jax, Fl D.
Published: March 10, 2019
Donna of Jacksonville, FL
Source: consumeraffairs.com

Warning. This fridge stopped working after 2.5 years with no warranty after
Warning. This fridge stopped working after 2.5 years with no warranty after 1 year and thrown out. Before this past weekend, I would have rated this appliance high. We bought this fridge for my mother-in-law who is in her mid 90s. It was the perfect size and worked well without any issues whatsoever....until it just stopped working without notice of any kind suggesting there was a problem. We called for warranty and was directed to Whirlpool for service. Apparently model # ART318FFDW wears numerous different brands including Amana, Maytag, Kenmore, IKEA and more. They advised the appliance only came with a 1-year warranty. So we called an independent service guy to service it only to be told that this is a common problem with this model and it would cost over $700 to repair it (they retail in Canada between $7-800 new), advising it was not worth repairing because there was a risk of it occurring again.He provided a report (see photo for screen shot) and suggested we call the manufacturer back as they will be aware of this problem and there may even be a recall. We did just that and they denied any knowledge of problems with this model and there were no recalls issued. And because we did not buy the additional warranty, there was no recourse. I could appreciate having to pay to fix our fridge, since there was no additional warranty, but I was certainly not expecting a 2.5 year old fridge to be unfixable. That the parts would cost as much as replacing the fridge is unacceptable.To make matters worse, Whirlpool offered us an apology with a loyalty REBATE of 15% if we purchased a replacement of any model within the Whirlpool brands, even off a discounted price. Though we were not going to purchase the same model, we thought this was at least some form of recourse and reluctantly purchased another fridge. When I filed for the claim with the code they emailed me, the code was rejected saying Code was already redeemed. I had just got the code a day earlier as this was an emergency replacement purchase, and the code was not working. I reached out to Whirlpool by replying to their email which was a no response email address. I then sent a message through their contact form and many days later still no response. If I dont receive one by the end of the week Im going through the pain of returning it and replacing it with a different brand.Long story short, I dont recommend this model nor do I recommend the Whirlpool brand because of the poor response to a lemon of a purchase.
Published: March 30, 2021
Troy of Saskatoon, SK
Source: consumeraffairs.com

Fan for use of oven is very loud. Fan for top of stove is also noisy. One e
Fan for use of oven is very loud. Fan for top of stove is also noisy. One element in oven needed to be replaced. Downdraft causes the kitchen to be cold in winter as it vents to outside. Door has drips between glass with no safe access for cleaning.
Published: February 1, 2021
Sharon of Portland, OR
Source: consumeraffairs.com

Purchased a new Amana Washing Machine, top loader. Repair personnel just le
Purchased a new Amana Washing Machine, top loader. Repair personnel just left. Oil was leaking from underneath the front. They said, Two to three weeks for new motor and other parts. I was told to continue to use it. My concern is that if there is no oil how can the motor work and the motor is the main part with additional parts. How can I continue to use it? This is a safety concern. If motor has to be replaced because the oil is gone, wouldnt it overheat causing a fire hazard, or further damage to the appliance?Updated on 09/25/2015: The repair technician just left, after a six week wait for six new parts including motor. Everything below the top. It had leaked oil onto the floor. No water damage. Just the motor and all its internal parts. This was a brand new product not a refurbished product, so I paid full price. After the ninth load of clothes this happened and less than ninety days I had go without using my washer. To my dislike I havent been offered a new product replacement nor reimbursed for my inconvenience. Im having Trust issues even right now on using my newly repaired new product. This is concerning to me. It is for this reason that I would have to rate this product a ZERO.
Published: August 26, 2015
Donna of Sparta, TN
Source: consumeraffairs.com

I am a landlord with occasional need for new appliances. I went to Menards
I am a landlord with occasional need for new appliances. I went to Menards in Massilon OH in January of 2013 and bought an Amana refrigerator for about $600.00. I had no problems until this January, 24 months after purchasing. Bad compressor. Replacement cost is $445.00. Menards said I should have bought an extended warranty, they were Zero help. Amana only guarantees their product for 12 months. I found most mfrs also have reduced their warranties to 12 months, however I have several Frigidaire refrigerators that have lasted many years. The Frigidaire in my home is 17 years old with no problems. I will not buy from Menards ever again nor will I buy anything Amana. Go Frigidaire.
Published: January 14, 2015
STEVE of Wooster, OH
Source: consumeraffairs.com

Ice maker has had to be repaired twice. Now we just dont use it. Food keeps
Ice maker has had to be repaired twice. Now we just dont use it. Food keeps falling down behind shelves in the gap behind the shelves. Door does not stay open wide enough.
Published: November 23, 2017
Janet of Fort Mohave, AZ
Source: consumeraffairs.com

Works exactly like an oven should. No problems so far. Has good features an
Works exactly like an oven should. No problems so far. Has good features and we use it every single day. Easy to clean and easy to use. Doesnt take forever to heat up and maintains heat as it should. The stovetop is also easy to clean and heats up very quickly even though it is electric.
Published: February 13, 2021
Cayetano of Santa Fe, TX
Source: consumeraffairs.com

I woke up this morning and found a crack 8 long left front corner on model
I woke up this morning and found a crack 8 long left front corner on model number AER58330VAB0 Amana stove that I purchased 2009. Amana customer service had my purchase information in their computer. The contact customer service phone number 866 616 2664. I told the service rep nothing fell on the glass nor was there any misuse of any kind. Customer service states the stove is too dangerous to continue to operate and would not send me a replacement glass. I spoke to the Customer service manager whom was more irate than her subordinate and she kept repeating and stating she has a stove with 4 boys and hers is fine and never broke and it is 5 years old. I informed her the glass looked thin in this area and she stated because it is not under warranty she did not want to see the glass which should be examined and reviewed for product safety observation. She refused to help me and only documented that if I continue to use it she will be putting this information into my computer complaint record. The customer service manager actually hung up on me and would not allow me to speak to her supervisor and stated call the store where I purchased it from.
Published: March 11, 2015
Amelia of Ballston Lake , Other
Source: consumeraffairs.com

I purchased a rental house that had a 16-year-old refrigerator. My brother
I purchased a rental house that had a 16-year-old refrigerator. My brother was upgrading his appliances to stainless steel, so he offered me his 8-year-old Amana refrigerator. I thought it would be a good idea to reduce the risk of having to replace an old unit. Im now on my third major repair in less than two years. Im very disappointed with the quality of the Amana appliance.
Published: December 17, 2013
David of Kansas City, MO
Source: consumeraffairs.com

Just a complaint about washers. Im short and getting older. Top loader drum
Just a complaint about washers. Im short and getting older. Top loader drums are too deep. I have to stand on my tiptoes to reach the bottom of the drum. I know of others my height that say the same. If I stand on a stool, there is a chance it could tip especially when throwing the clothes into the dryer-twisting, leaning. Does anyone make a machine that isnt so deep?Virge **
Published: March 31, 2022
Virge of Marinette, WI
Source: consumeraffairs.com

I bought a washer/dryer set. I started to wash a small load of cloths and t
I bought a washer/dryer set. I started to wash a small load of cloths and the drum was banging around. Ok... so I thought the clothes were off center and NOPE they were not! The drum has a lot of play and IS THE WORSE WASHER EVER!!!
Published: June 8, 2014
Mary of Greeneville, TN
Source: consumeraffairs.com

Purchased a microwave on 11/28. Had it installed on 11/29. Does not work. T
Purchased a microwave on 11/28. Had it installed on 11/29. Does not work. They would not replace. I was told I had to go through their process to order parts. Today is 12/21. Service guy came out and cannot fix. Now I have to wait for their process again for them to replace. This is terrible. Christmas is in 4 days and Ill have been a month without a microwave.
Published: December 21, 2017
Kim of Cypress, TX
Source: consumeraffairs.com

I recently moved into a new apartment and the washer and dryer had already
I recently moved into a new apartment and the washer and dryer had already been used by the previous tenants. I used the washer with a small load on a cold cycle, and when the load was finished, my clothes were still DRY! Some of the clothes had wet spots but for the most part, my clothes looked like someone just splashed water on them. I had to redo the cycle on a larger load setting. My clothes came out FULL of someone elses lint.The dryer. Ohhh, the dryer. I then place my linty clothes in the dryer to see if they will be removed. I do a full 60 minute cycle. I open up the dryer when it is finished and my load is warm, but still damp! After 60 minutes on hot! I have to run the dryer 4 TIMES to dry a load of laundry. Needless to say, the landlord was called and he is replacing, but God, please dont let him buy another set of Amana washer and dryer. Please!!!
Published: July 20, 2017
L of Palm City, FL
Source: consumeraffairs.com

I called in to purchase 2 grease filters and a charcoal filter with a light
I called in to purchase 2 grease filters and a charcoal filter with a light bulb for my confection oven and they no longer support their products. I have model ACo1180AB which is ten years old this year. When they discontinue their items after 12 months they no longer have to support the items they have sold in the past. As a consumer this is unacceptable. Do not use your hard earned money to support this type of company. This is the same as if you purchased a brand new car and your front head lights are no longer working and you call in to request parts for your car so you can drive it on the road but find they no longer have those headlights so you can not use it any longer. The unit works but you can not use it because they do not support their product because they discontinued the manufacture of those items..
Published: September 30, 2013
Daryl of San Dimas, CA
Source: consumeraffairs.com

We bought an Amana washer and dryer set 3 years ago, the washer wont advanc
We bought an Amana washer and dryer set 3 years ago, the washer wont advance to rinse/spin and sometimes wont unlock unless the unit is unplugged. The dryer is also failing, before the washer started having issues the dryer stopped working efficiently and has to be run for 120 minutes to get clothes dry. Im dissatisfied and disappointed!
Published: December 2, 2016
Lori of Troy, NH
Source: consumeraffairs.com

It has been over 2 months now that I have went without my washer. It isnt e
It has been over 2 months now that I have went without my washer. It isnt even a year old yet. First time I called Amana it was a runaround. The person I talked to was very rude, didnt even send over my information to IAM Appliance in Piqua, Ohio. So I had taken the day off work to wait for someone. When they didnt show, I called IAM and asked why no one showed. They said they didnt have any information that they were supposed to be out. So I called back to Amana and the guy I talked to was very rude and said, Looks like it wasnt sent over. So he told me I had to call another place, that he couldnt call them, I had to. So I called and no answer so I called back to Amana and they again was very rude. So finally they send my information over to IAM appliance. A week later, on Tuesday a tech came out. He looked at my washer after I had already explained what was wrong, it was the lid lock not locking, it would fill and that was it. So the next Tuesday, he came out and ordered a lid lock, the board, and another part all the parts worked but the lid lock. So here is to another week of waiting. Came out again that following Tuesday that lid lock didnt work. Each time he came out something didnt work. Then the board didnt work the new one he had replaced. This happened for over a month. So I called corporate. Talked to a lady last Monday. She said she would send me a new washer. Got my new washer today. They told me I was getting a Whirlpool but I go another Amana same model number. They took the old washer today and this washer doesnt work, it doesnt wash clothes. It fills the drum doesnt wash clothes or spin, and the lid lock works but when finished the clothes are dripping wet. So this is another lost. I will not recommended Amana or Whirlpool to anyone. Since they have been around for a while now I figured they would be a great appliance. Guess not. So now Im out of a washer and here goes to washing my clothes in the tub again!! Very unhappy!! DO NOT BUY AMANA.
Published: May 3, 2016
kasey of Lewisburg, OH
Source: consumeraffairs.com

While I know Amana is a cheap dryer it is what I could afford (for my renta
While I know Amana is a cheap dryer it is what I could afford (for my rental home) and I thought well it should last at least 5 years. HA HA HA jokes on me. It stopped heating up 1 year to the exact date it was purchased. I will try to fix the heating element one time. If not l will buy something else and wont buy ANYTHING else Amana.
Published: January 11, 2017
Kathy of Virginia Beach, VA
Source: consumeraffairs.com

Do not buy Amana!! Purchased a washer and dryer on 5/24/16. Washer will not
Do not buy Amana!! Purchased a washer and dryer on 5/24/16. Washer will not drain but is full of water. They want me to sit at home on a Thursday (NEXT WEEK), today is Monday, until a repairman shows up. No idea when. Just wants me to wait. Informed them I will have the washer, water supply and a cord to plug into outside because they arent entering my house. I am an independent driver for people needing rides to Dr, Grocery and so on. I did inform them I could wait but a $20.00 an hour fee will be charged. Ill let you know what happens if I can.
Published: October 10, 2016
Carl of Leo, IN
Source: consumeraffairs.com

AER6303MFS - My hope in ordering this range was to receive a reasonably-pri
AER6303MFS - My hope in ordering this range was to receive a reasonably-priced, decent quality product that would serve me well over the next several years. Granted, I was aware that this was by no means a top-of-the-line appliance, but upon researching it I found that it had good reviews overall and felt confident about purchasing it. Fast forward to last week, when my range was delivered on a Monday. Everything appeared to be working well upon arrival when I inspected it, and I was excited to have a nice-looking, well functioning appliance for my kitchen.On Friday evening, I decided to use my new oven for some baking. When I pulled the handle to open the door, the whole thing just fell into pieces. Little pieces of plastic and a strip of trim scattered on the floor. The door handle itself was hanging by a thread, and the glass panel front of the door was loose and I was afraid that it was also going to fall off. Needless to say, I did not do any baking that day. The following Monday, I called the Amana customer service line (they are not open on weekends) to report that my product was defective.After talking with them, and the appliance customer service line for the retailer where I bought the product, and being transferred to several different representatives over the course of 1.5 hours, the bottom line was that I was stuck with my defective range unless I wanted to pony up the cash for a brand new one. Amana is willing to repair the defects, which of course I am skeptical about because who knows what else is broken in that hunk of junk? Oh well, I guess Im just the sucker in this situation. I would not recommend this product or any other Whirlpool product (that includes Amana and Maytag) as they are clearly not willing to stand behind the quality of their products (or lack thereof).
Published: November 21, 2016
Kristin of Newfane, VT
Source: consumeraffairs.com

We bought and set up the Amana ART316TFDW in our house in October 2017. It
We bought and set up the Amana ART316TFDW in our house in October 2017. It came with a one year limited parts warranty and no option for a 3 year extended warranty. In August 2019, less than two years after purchase, the refrigerator repairman said it was leaking Freon and would be expensive to fix. He recommended buying a new fridge. Thats about the time we lost our cool too.
Published: August 11, 2019
Meredith of Ottawa, Canada
Source: consumeraffairs.com

The fridge is new & set at recommended settings. Things in fridge froze
The fridge is new & set at recommended settings. Things in fridge froze. The temperature control indicates cold on BOTH ends instead of colder on one end thus it is not clear how to adjust it up or down!!! Even the Amana chat told me to turn it down but could not indicate which way until completing a long chat!!!!
Published: May 19, 2020
Jonathan of Fort McMurray, AB
Source: consumeraffairs.com

I have a Amana dishwasher in my rental house and it stopped circulating wat
I have a Amana dishwasher in my rental house and it stopped circulating water at about a year and half - I tried to get some type of concession from Amana for parts and labor going through their service outlet. The answer was a complete NO due to the fact that it was out of warranty. This dishwasher just stopped circulating water one day and didnt get the dishes clean due no water spraying on the dishes. I personally went underneath the dishwasher and gently tapped the circulation pump and it began to work. My years of experiences in the automotive field tells me that this is a manufacture defect with their motors where the manufactured motor has a flat spot in the rotor that will stop in a certain location and stop working at times. This failure was produced at the manufacturer and if I am right they too know that it is their responsibility to take care of the defect but the almighty profit or dollar cost is more important than customer service of honesty. To this I say I hope Amana goes out of business because I think it wont be too long that it will go out of business due to the fact that they are already under Whirlpool. I learned my lesson - if the product is cheaper than everyone else what can you expect? It sure wouldnt be your moneys worth, not even at a year and half use.
Published: May 15, 2018
norris of Seattle, WA
Source: consumeraffairs.com

The Amana is good sized, refrigerator on top, freezer on bottom. Shelves ha
The Amana is good sized, refrigerator on top, freezer on bottom. Shelves have good sizing, everything fits well. It is easy to clean. It is not overly loaded, so it runs pretty well. The compartments are comfortably sized and the drawers are easy to take out to clean.
Published: September 19, 2019
Pam of Elk Grove, California
Source: consumeraffairs.com

I bought an Amana gas dryer less than a year ago, the paint on the inside s
I bought an Amana gas dryer less than a year ago, the paint on the inside started peeling off and messing up our clothes. So I get a hold of customer service and they tell me it dont cover anything after 30 days!!! Are you kidding me 400 dollar piece of scrap metal... stay far away from this brand - they do not support their product!!
Published: September 7, 2016
tracey of Roseville, MI
Source: consumeraffairs.com

I bought a new town home which comes with an Amana refrigerator. This is a
I bought a new town home which comes with an Amana refrigerator. This is a very bad experience. The fridge never ever works properly on any settings. The freezer is always freezing or producing snow ice that blocks the flow of ice and the ice keep on coming out of the place where its supposed without stopping. Water leaks all night from the water flow place... the worst appliance I have ever had.
Published: March 24, 2014
Marwan of Sanford, FL
Source: consumeraffairs.com

I purchased a brand new stainless steal Amana refrigerator 6 months ago for
I purchased a brand new stainless steal Amana refrigerator 6 months ago for 1200. The day it arrived I had issues. The doors do not line up. One door is 2 inches below the other. I called Amana and they told me this was due to a crooked house! The refrigerator sits perfectly level. Within hours we realized that the ice machine had design flaws. Water and ice cubes fail to land in the cup. Ice goes all over the floor. We have resorted to opening the freezer door and scooping ice out.About two weeks in to owning the refrigerator both of the sliding fruit and vegetation drawers were cracked. They are made of very brittle plastic. The drawers do not have castor wheels or a slide system. They just sit plastic on plastic. This causes major friction and difficulty shutting the drawers leading to them breaking. Amana offered to ship new ones but did not offer a fix. The refrigerator in the show room had extra freezer shelves and a meat cheese drawer. Mine came without them and I was told these are add on by Amana customer support. I will never again purchase an Amana product. Very dodgy craftsmanship.
Published: September 10, 2015
Steve of Dalton, MA
Source: consumeraffairs.com

A nice dishwasher that was easy to install, looks good and has simple contr
A nice dishwasher that was easy to install, looks good and has simple controls. Works well.
Published: July 29, 2020
81Knickers
Source: bestbuy.com

I bought a matched set Amana Washer and Dryer in 2000. I have washed and dr
I bought a matched set Amana Washer and Dryer in 2000. I have washed and dried three loads a week since I got the machines. They are still in use and working well. I have never had to call a repairman. Thats dependability and quality. Love It.
Published: May 22, 2020
Karen of Coupland, Texas
Source: consumeraffairs.com

We recently purchased an Amana washer Model# NTW4605EW1. Supposedly high ef
We recently purchased an Amana washer Model# NTW4605EW1. Supposedly high efficiency. It takes at least 2 full washes to get clothes clean and that includes an extra rinse each time. My husbands work clothes are on a 3rd wash right now. Fed up!! What a waste of money time and water. Now spending money to go to a laundromat until we can afford a new washer. We cant even sell it. How can I do that to some other family? Brand new and headed to the dump. Shame on you Amana.
Published: December 12, 2016
Carolyn of Sidney, BC
Source: consumeraffairs.com

I purchased an Amana Side by Side (24.9 cubic inch) in March 2017... In Dec
I purchased an Amana Side by Side (24.9 cubic inch) in March 2017... In Dec., I noticed 2 visible cracks on both sides of the shut where ice falls to be dispensed from the freezer to outside. Also the cheap plastic on shelves & drawers has cracked. My husband & I are both in our 60s & are not rough on our appliances. The refrigerator gets opened maybe 4 times a day. A repairman came out to look & stated we were under warranty, however WHIRLPOOL refuses to fix the inside of freezer door... said its cosmetic. NO, ITS NOT. Even the repairman said it was defective from the factory & will continue to only get worse. WILL NEVER PURCHASE ANOTHER THING FROM THEM.
Published: January 30, 2018
Donna of Milburn, OK
Source: consumeraffairs.com

The brand new stove made noises and no one helped me with a repair visit. A
The brand new stove made noises and no one helped me with a repair visit. After a long time on hold a technician was suggested and the person refused to come look at the range. I had to call the store and spent a lot of time trying to find someone who would help. The store would not replace the range even though it was brand new.
Published: January 31, 2021
Sarah of Northfield, MA
Source: consumeraffairs.com

Sometimes the fridge section freezes foods, sometimes it is not cool enough
Sometimes the fridge section freezes foods, sometimes it is not cool enough. Odors tend to stay in the fridge and linger indefinitely. Parts of the veggie drawers have broken off over time. I do love that it is a side by side, and will buy another like it. I wont buy an Amana again.
Published: June 8, 2019
Emily of Ann Arbor, MI
Source: consumeraffairs.com

We have had our Amana refrigerator for over 26 years and it is still going
We have had our Amana refrigerator for over 26 years and it is still going strong. I have always been pleased with its performance and will be sorry when I have to replace it. They dont make them to last anymore.
Published: September 6, 2019
Ho of Sanford, FL
Source: consumeraffairs.com

Warning do not accept delivery of stove if when its plugged it says F1E1. I
Warning do not accept delivery of stove if when its plugged it says F1E1. It means the stove control panel is broken and oven will not work! An Amana electric stove was ordered online via Home Depot. Delivery time a week. A week passed no stove. Phone call made told they were out of stock and would be in a few weeks. Got a call after a few weeks, delivery would be in the next 2 hours. 4 hours later calls made and no stove would be delivered on next day in a 4 hour open window. Stove arrived, mover said See it works and turned on top burner, was in a hurry and disappeared. Finally a stove top & oven. Went to grocery store did the big shop roasts, baking goods, quiche supplies etc. Got home prepared food for oven. Started preheat and nothing seemed to click or change. Thought it might be user error entering in temp, bake, time etc in wrong order. Called Amana they are not open Sat and Sun. Called Home Depot not helpful since store did not sell it to me, was bought online. Provided a Maytag number called that. Rep wanted model number it was on the stove. It was not on the directions. I read off what was on the stove front and saw no model. Tried oven door, no, no model number. Finally she asked a colleague and said Look in the pull out drawer. No not there but I noticed a thin metal stamped striped hidden by the drawer. Down on my knees, head upside down tried to read print. Too tiny. Gave her model number based on Home Depot photo but then she needed a serial number, on the thin strip. Could not read it. I asked her as I had asked Home Depot what the code meant and had I entered in bake the wrong way and why did it say F1E1. Finally she said I needed a technician since that meant the control panel was broken but without a serial number nothing could be done. That was on a Sat. Tue someone stopped by and was able to write the number down using a flashlight. Called back in and next appointment if keep by Amana will be in a week.Summary a basic stove, no special adaptions, was ordered and it will be between 4-6 weeks before it might be useful. Food had to be thrown out, other items quality diminished by freezing. Why a new stove is delivered with a non working control panel is unacceptable. No remuneration was offered by Amana nor Home Depot for inability to cook, time wasted for delivery and now technician. If your product is not available and does not work you should not be advertising it.
Published: September 28, 2016
Katherine of Taunton, MA
Source: consumeraffairs.com

We have had this unit for 25 years and never a minutes trouble. First one w
We have had this unit for 25 years and never a minutes trouble. First one with the freezer on the bottom. Just love it. No computers, no ice maker, less things to go wrong. How much more can I say? It works great, it was a great price (at the old circuit city) and it still works great!
Published: September 9, 2019
Kathy of San Francisco, CA
Source: consumeraffairs.com

I had lots of problems with the Amana slide in range, with Model #ACSE350AS
I had lots of problems with the Amana slide in range, with Model #ACSE350AS, from the get go. Where to start? Here’s a list of the problems: the control panel got really hot on high heat or broil causing the plastic layer over the buttons to warp; the burner labels (front right, back left, etc) chipped off; you need to press buttons that poked through the plastic; uneven heating and the temperature was never accurate; it took awhile to preheat; the heating elements needed to be replaced; and finally, the panel just gave out, caught fire, and we had to call the fire department! We will not buy Amana again!
Published: May 19, 2013
Mary of West Otange, NJ
Source: consumeraffairs.com

About a year ago, I purchased an Amana oven, microwave, and dishwasher. Gra
About a year ago, I purchased an Amana oven, microwave, and dishwasher. Granted, all three were on the economy end of the model spectrum. I have issues with all three. The oven door on after only 4 months started to bind opening and closing. Also, the plastic trim around the oven handle also is cracked and continues to get worse. I called Amana thinking I could get it repaired within the 1 yr. warranty. I was told that the oven door repair is not covered because it does not affect the functionality of the appliance. Really? I think the door has quite a bit to do with the functionality of an oven. Regarding the microwave, the door, also cracking off the plastic trim around the window part of the door. Thirdly, the dishwasher upper rack keeps falling off the track because end bracket on the left side often comes unsnapped. These design (or should I say misdesigned) elements of Amana products should not be occurring. Especially after only a few months of use. Oh, by the way, after my 1 yr. warranty expired a couple months ago, I received a card offering to extend my warranty. You have to be kidding! I have sold my home and I will not have to be living with these inferior Amana appliances for long. I will never purchase an Amana appliance ever again. I used to think made in America meant something.
Published: November 16, 2014
Diane of Everett, Wa, WA
Source: consumeraffairs.com

We got a good price on an Amana side by side with ice maker and water dispe
We got a good price on an Amana side by side with ice maker and water dispenser from Home Depot. But the ice dispenser door failed--a cheap plastic assembly--and fixing it would cost 1/4 the cost of the refrigerator. Then the plastic frames on the glass shelves started falling apart--they are constructed so that stress cracks are inevitable. They cost about 1/8 the cost of the refrigerator each. Then the refrigerator itself started to deteriorate on the inside--it is very flimsy. Total piece of crap. I would not recommend anything Amana to anyone, or Maytag, or any of their other brand names.
Published: July 25, 2013
R of Santa Ana, CA
Source: consumeraffairs.com

Amana Front Loading Washing machine Model NFW7200TW suddenly stopped fillin
Amana Front Loading Washing machine Model NFW7200TW suddenly stopped filling. Received an error code of tE indicating an issue with the Thermistor. Began checking wiring and discovered several severed wires at the control panel. Contacted Amana Customer Service and was advised that they would send someone out but because the FL was no longer under warranty, I would be responsible for costs. I advised Amana rep that I was more concerned with a potential fire hazard and that was putting them on notice of the issue. The Rep basically said that they had no reports like this and that there were no recalls and nothing they would do. So anyone with this washing machine, beware!
Published: January 21, 2015
Kevin of Silver Creek, NY
Source: consumeraffairs.com

Washer machine take a long time to wash. Dont know if it rinses cause its a
Washer machine take a long time to wash. Dont know if it rinses cause its always in wash. Have never had a problem with any other brand but this one has been the first washer that I hate. I want my money back.
Published: August 9, 2017
Asuncion of Azusa, CA
Source: consumeraffairs.com

We have had our washer and dryer for 3 years and they have never been any g
We have had our washer and dryer for 3 years and they have never been any good. My washer timer stopped working so we are having to sit and listen out for the machine to complete or it will continue to repeat the cycles all over again if we dont stop it ourselves. The washing machine also knocks so loudly that even the dogs next door begin to bark. Our dryer timer has also stopped working causing the heating element to not blow heat.
Published: October 26, 2016
Amanda of Port Lavaca, TX
Source: consumeraffairs.com

Three of my Amana appliances are not working. The Amana washer is 4.5 years
Three of my Amana appliances are not working. The Amana washer is 4.5 years old, the Amana oven and dishwasher are 6 years old. I understand that appliances break down but three so soon and at the same time????? Shame on Amana. Do not buy Amana products! I just paid $170 for a diagnostic evaluation to tell me that the repairs will cost me over $750. The issues I have with all three are common with other customer issues, yet the company does not issue recalls. I bought the stackable washer & dryer. If I end up needing a new washer, I dont know if I will be able to get one that will properly fit under the Amana dryer. I will never ever buy an Amana product again. Their products are defective and they do not care about customer service.
Published: December 7, 2013
Melissa of Guilford, CT
Source: consumeraffairs.com

I purchased a new Amana Dishwasher at BrandsMart on February 28, 2015. Had
I purchased a new Amana Dishwasher at BrandsMart on February 28, 2015. Had the dishwasher installed, used it a couple of times, dishwasher wont turn on at all. Couldnt take it back to the store because of the cost of installing, uninstalling, etc. Less than a month after purchase, I called Amana Service. They dont have their own service department/technicians, they subcontract with local repair companies. I got assigned Flamingo Appliance. It is now almost one month from the time I called in for a repair and still have no working dishwasher. Major board has to be ordered, part takes forever to arrive. Day before installation appt., Flamingo calls to cancel, part damaged. It goes on and on. STAY AWAY FROM AMANA and also stay away from BrandsMart. This is the second [and last] appliance I purchased there and had problems with right away. Something just isnt right with all of this. Obviously brand new appliance is defective.
Published: April 23, 2015
Maria of Miami, FL
Source: consumeraffairs.com

The Amana unit came with a ten year warranty and the condensing coil starte
The Amana unit came with a ten year warranty and the condensing coil started leaking after 5 years. It was replaced at no cost to me as far as parts and labor.. It is now 7 years old with no other problems and we have been very pleased.
Published: June 18, 2020
Robert of Mobile, AL
Source: consumeraffairs.com

Bought brand new Amana washing machine from Home Depot and am very disappoi
Bought brand new Amana washing machine from Home Depot and am very disappointed with the product. It does a lousy job of cleaning my clothes and will not fill up while I am loading (lid has to be closed for water to fill). Very disappointed not only has my money been wasted but also my time. Will never again buy anything Amana.
Published: July 27, 2016
Lindsay of Manassas, VA
Source: consumeraffairs.com

We purchased the Amana refrigerator 8 years ago from Alabama Power Company
We purchased the Amana refrigerator 8 years ago from Alabama Power Company and we have multiple problems over the years. For example, the ice maker sometimes dispenses the ice and sometimes it will not. Also, we have not the water valve intake gone bad and saturated our carpets. We had replaced it at the tune of approximately $300 and time off work having to wait on the repairman. Now, once again it has gone bad and we are again waiting on a repairman. I am very disgruntled with this since we did pay good money and continue with practically a new refrigerator which should last many years.
Published: February 21, 2012
Sheila of Wetumpka, al
Source: consumeraffairs.com

I have had this microwave for about 32 years. It is still working. Doesn�
I have had this microwave for about 32 years. It is still working. Doesn't look too good because of age. Wish I could find another one that would give this type of service.
Published: December 31, 2015
betty of Dalton, GA
Source: consumeraffairs.com

I have purchased several washers of this model over the last few years. Nev
I have purchased several washers of this model over the last few years. Never again. I have had to have a service tech out to repair it five different times. They have replaced a coupler, transmission, motor, solenoid and issue of not emptying. I purchased the five year extended warranty because the one year warranty was up by about three months when the first one broke. So the repairman came out to fix it. It was going to cost me more than replacing it with a new one (that keeps breaking). I will never buy an Amana again.
Published: March 28, 2019
Richard of Freeland, MI
Source: consumeraffairs.com

Just purchased an Amana HVAC system...AC/Heater/Coil. Very satisfied with s
Just purchased an Amana HVAC system...AC/Heater/Coil. Very satisfied with system and Professional installation by Dibiase Heating and Cooling company. Looking forward to Many years of efficient, reliable and quiet operation.
Published: June 15, 2020
James C Kennett Square, PA.
Source: amana-hac.com

Brand new oven/range had one burner that didnt work. Called for a service c
Brand new oven/range had one burner that didnt work. Called for a service call that was supposed to be sent out today and got a call an hour before they were supposed to arrive saying there was an error in the way the zip code was put in and that they dont actually service the area where Im located. Now Im trying to reschedule yet another service call.
Published: September 21, 2017
Eric of Lakeshore, FL
Source: consumeraffairs.com

Read the small print of warranty exclusions. Who would think a rusting stai
Read the small print of warranty exclusions. Who would think a rusting stainless steel finish is not covered on a stainless steel appliance? Our $1200+ Amana AFD2535FES 12 refrigerator started showing signs of rust about two years after we purchased it. Research shows that this can be a problem if inferior stainless steel is used. Customer Service said to try to clean with warm soapy water and a t-shirt. If that didnt work we had to call a service agent at our expense. I have other stainless steel appliances (GE) that do not have any rust and they are much older, in the same room and I clean them the same way. It is ironic because I thought GE was a cheaper made product so intentionally purchased an AMANA thinking it was better quality.
Published: September 15, 2015
Patricia of Glenside, PA
Source: consumeraffairs.com

This washer has been with me about 20 years and keeps on keeping on. Does a
This washer has been with me about 20 years and keeps on keeping on. Does a good job on spin out. Not too loud.. It's got three load sizes. If I buy another one it will be this kind. I bought it at Lowe's.
Published: May 17, 2020
Robert of Atoona, AL
Source: consumeraffairs.com

I just purchased an Amana washer this February and already its stop working
I just purchased an Amana washer this February and already its stop working. I havent even got to use it much. It has been down since May 26, 2016 and counting. DONT BUY AMANA! You hear me. Their product is junk.
Published: June 23, 2016
Teresa of Cartersville, GA
Source: consumeraffairs.com

I bought a Amana washer and paid over 400.00 dollars for it brand new in th
I bought a Amana washer and paid over 400.00 dollars for it brand new in the box. It last 1 year before the door that automatically latches the door on top broke and on the front of the control panel its flashing and says door latch. Its going to cost me 90.00 for a new lock. If thats the problem - if not, they said its the circuit board. It cost 230.00. I will never buy another appliances under this name.
Published: September 27, 2015
Thomas of Cartwright, OK
Source: consumeraffairs.com

I bought a new Amana washer in Feb 2014 at ABC warehouse. I had call the se
I bought a new Amana washer in Feb 2014 at ABC warehouse. I had call the service tech out to my house 3 times. The last time I call bbb. ABC replace it with another Amana - I receive that one in 10/14. On 12/7/14 the machine stop washing.
Published: December 10, 2014
Quinstella of Detroit, MI
Source: consumeraffairs.com

I purchased this fridge 9/2010, and the compressor is already shot. I see f
I purchased this fridge 9/2010, and the compressor is already shot. I see from other complaints that compressors have been a problem, but Amana Whirlpool has done nothing to help out customers (unless they agreed to the extortion of the extended warranty). I guess Amana Whirlpool is only for people who can afford to buy major appliances every year or pay huge repair bills as soon as the product is out of warranty, or pay for protection (does this remind anyone else of bribing cops to do their job?). My previous fridge was an Amana. my next will not be.Ive lost work time, food, and money. Its odd when the automated recording asks if youve had the product for longer than 12 months, and then asks if you purchased the extended warrant. And you said yes to the first and no to the second, why dont they just disconnect you? They wont do a thing to stand behind their products, even when they know that a less-than-two-year-old fridge should not need a new compressor. They have no pride in their product (I see why now), and they surely have no concern with customer service or satisfaction.
Published: February 13, 2012
Deborah of Pocatello, ID
Source: consumeraffairs.com

Finally decided to replace freezer door gasket as its cracked; dug through
Finally decided to replace freezer door gasket as its cracked; dug through my receipts and was surprised that we purchased it new, in 1992. Around the time that free trade started, so ordered it from USA through Buffalo, delivered to my front door and uncrated. I dont think there are too many appliances that run 28 years and going strong without a problem. Replacing the gasket is an easy fix.
Published: April 27, 2020
Paul of Pickering, ON
Source: consumeraffairs.com

We have owned an Amana Range AER5830VAX0 for two years. From cooking and ap
We have owned an Amana Range AER5830VAX0 for two years. From cooking and appearance the appliance is just fine. The problem we have been dealing with is the Plastic flange at the ends of the oven range handle. The piece has cracked and chipped post warranty and it cost over $60 to replace. You need to replace the entire handle. That was this past spring. Here it is mid September and the new piece it has is now breaking apart once again.
Published: September 16, 2011
Robert of Middletown, CT
Source: consumeraffairs.com

Hello my roommate bought a used Amana washer because the other Amana washer
Hello my roommate bought a used Amana washer because the other Amana washer didnt work. She paid 200 for it... And found out it didnt spin. So she spent 100.00 more. Then the door would not close for it to turn out. She arranged for another certified Amana repair guy to come... He traded the door with other broken machine. The door closed and it turned on. He did not stick around long enough to hear the spin cycle sounding like a helicopter... And still delivered your clothes on the wet side and not very well washed. So 450.00 later we still have a broken Amana washing machine and the repair man said he fixed the door problem and it would cost more for him to look at any other problem. Its heavy but if I can I will throw it in the trash... Or put it online for salvage. Expensive lesson. Never buy another Amana after the first one broke down? But no one asked me...
Published: October 27, 2016
Barbara of Vancouver, BC
Source: consumeraffairs.com

One they do not stand behind their products. I have been delivered an Amana
One they do not stand behind their products. I have been delivered an Amana washer that the sensing device does not work in it. Did not even agitate to wash the clothes and it is actually had to be turned off and turn back on to get the water out to get my clothes out. I called the company and they do not stand behind their products at all and they dont care that it will be another 4 weeks before I get another washer and I certainly will never want another Amana washer.
Published: March 5, 2018
Linda of Indian Mound, TN
Source: consumeraffairs.com

Our 7 year old Amana Bottom mount fridge started making the sound of death-
Our 7 year old Amana Bottom mount fridge started making the sound of death-- the start overload /relay clicking every 3 minutes and the compressor not running. I tried replacing the start overload/relay just in case that would fix it. It did for a week and now the fridge is dead. Testing the compressor leads shows the compressor is dead. Replacement cost of a compressor here is $500 parts plus $350 labor. I am told by service technicians that the compressors in not just Amana but most all current energy efficient fridges are conking out on average between year 7 and 10. So those of you wanting to save money and save the planet should rethink scrapping your older fridge to be green and save energy because you are going to end up paying less in electricity costs but lots more in financing costs on $1,000 fridges that last 7-10 years. Plus you will be filling up the pockets of appliance salespeople with your money while filling up the scrap yards with all those dead but energy efficient fridges. Maybe they can recycle the metal into toys to sell offshore?I saved an estimated $50 a year in electricity by using a new energy efficient fridge. I paid $1,000 in 2004 buying the first fridge and now 7 years later, I pay another $1,000 for fridge #2. Repeat as required every 7 to 10 years. Fortunately, I was home when the fridge conked out so I could move, beginning to thaw, frozen food to my 1960 vintage chest freezer which continues to hum along. Just think what fun it would have been if the fridge conked out while I was away on a 2 week holiday? Conclusion, bend over and take it as no current manufacturer makes a fridge that lasts like the old ones did.
Published: December 10, 2011
Roger of Winnipeg, MB
Source: consumeraffairs.com

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