I bought a GE profile dishwasher and 5 months later its leaking water. It was never very good at washing dishes and now its leaking. It is covered under the manufacturer warranty, however GE customer service is awful. We are approaching one month into not having a functional dishwasher and they still have not replaced it. Their communication is terrible. Stay away from GE.

Have had this microwave for about three years, no problems so far. White so it matches our other kitchen appliances. Good size for most uses and easy to clean.

The dishwasher is poor quality. Top is thin, top dish rack has trouble with tall glasses. Bottom rack doesnt slide in and out well. The power cord and water cords are too short. They are 2 ft shorter than our previous model dishwasher. Top was loose when delivered and had the wrong screw in one of the holes. The hose and cords are difficult to hook up because they are so short. We cant fit as many dishes in as our previous model of the same size and the unbiased reviewers are saying its washing quality is poor. We havent had it long and hate it. Home Depot wont take returns on portable dishwashers though. Out lots of money on this. This GE is thin plastic trash that costs lots of money with no return.

We have had the dishwasher for 4 years, and the dishwasher went out twice, the refrigerator also went out a few times. They just dont make stuff like they used to. To make matters worse it sounds like the fridge is getting louder and louder and I dont want to call the to call the techs back out.

My old (Panasonic) microwave lasted over 15 years. This brand is really poor quality and they dont stand behind it. Electrical burning smell. Less than 9 months old. Called customer service, they refused to repair and will send a goodwill rebate cert saying I can buy a new one (any model) and I will be refunded. I ended up paying $100 more because all local stores did not have anything close to my model. They will not cover shipping, tax or any of the extra cost of the new microwave. Stay away from all GE products.

Has anyone experienced a plastic burning smell when the dishes are drying? My dishwasher is 3 years old and I wash on Light cycle which is suppose to be 45 minutes long but goes for 85 minutes. Company said to turn off circuit breaker and turn back on and it should be fine, it isnt. Last two times I used the dishwasher it wouldnt completely shut down so I had to do it manually and before I did this I could smell a plastic burning smell but there was nothing on the elements. I called for a service call but they were shut down for 4 days.

Ive had my GE dishwasher for about 20 years. Any appliance that lasts that long deserves praise. It does make some noise but thats to be expected. Drying time is efficient and dishware and glassware come out spotless.

Purchased a GE over-the-range microwave worth about $400. About 2/1/2 yrs in it stopped working. Had a GE repairman come out to fix it. They charge $95 just to come out. I complained so they gave me 50% off parts and labor after the initial investment. It took him about ten minutes to pull out the defective part, a $10 thermostat which he replaced. Total cost: $162. Ive had GE products for years but the new ones are much more cheaply made IMHO. Made in Malaysia. In addition, the handle is breaking off as are plastic parts coming of the top of it. I guess Ill consider getting extended warranties from now on because these products are cheap. If Id had it longer, Id have bought a new one instead of fixing it.

I purchased a GE dishwasher model GSD2100v50BB on June 6, 2016. By March 9, 2017, a switch broke which caused the machine to be stuck in the wash cycle for over an hour before it was discovered. This caused soapy water to flow out of the machine all over the floor. It was fixed under warranty but by June 29, 2017 it broke again. It is no longer under warranty and it will cost $70 to 100 to fix it again. It was purchased at Home Depot and they state it is to be handled by GE. GE states that since a year has elapsed, they are not responsible for the repair.

First of all we loved our GE microwave / convection oven for several years. We used both cooking methods with much satisfaction. Two months ago, the microwave started turning ON when we opened the door of the unit. I know this much be dangerous? Also, when using the convection oven, the microwave also operates, and ruins whatever I am baking. HELP!

Had microwave since I moved in in 2007 and it has been great. Looks just like new and works the same. A very great product that Id buy again. Has enough features and options for most people. Includes beverage, coffee and other buttons.

GE is the only manufacturer who still makes an under cabinet size microwave and therefore I use this product. I renovated my kitchen 14 years ago and on my second microwave. It is small, but does do its job, but when I work with a larger microwave I realize how different it is due to its size and less powerful.

I was missing my wiring/ schematic diagram with my dishwasher and after spending hours on GE website to no avail I called the service center and was told they would send me an email that I would have to respond to and then they would email me a diagram in 8-10 business days. Email in 8-10 business days... WHAT!!!! I replaced the UI board after 2 1/2 years and the control board Fault code LED was blinking 7 times for a temperature sensor circuit has become inoperable. This is their fix; Disconnect the power at the circuit breaker for about 30 seconds and then reset the dishwasher. If the problem persists, contact service. No instructions on how to reset the dishwasher anywhere. American business at its best. Never GE again!

To inform others that need an under-cabinet space-saving microwave, unless you are replacing an existing GE unit (and want the mounting brackets to align for easy re-installation), I would strongly suggest getting a different unit. I am about to buy my third GE undercounter microwave for the past 11 years. The rest of my kitchen is pretty high-end Thermadore, Kitchenaide, ASKO, and Braun. My last Profile PEM 31 DMBB lasted less than three years. The Toshiba that I bought while deployed to Okinawa lasted 15 years.

It is very quiet and does an excellent job cleaning. I really like the new slate finish on the front panel. It has a stainless effect but does not show marks as well as SS and is very easy to clean. Great design, the top rack is adjustable and the use of internal space was well thought out. Very simple / uncluttered and I like the control mounted on the top door feature. Dont recall the model number. The washer was in the $650 price range which is sort of in the middle but has a SS tub. In my opinion the performance and features are no less than more expensive brands / models.

As a landlord I have about 20 GE microwaves. I have had 8 handles break off in the last few years including the one in my house with me pulling the door open. Standing straight in front of it, just pulling regularly. Replacement plastic handles - just two pieces of injection molded plastic - selling from other companies for as little as $10 are $130.00. $130.00! There is a clear design defect here and the companys solution to it is to charge $130 for the plastic replacement part. Someone should go to jail. Literally. Please include me in the class action lawsuit.

Within a year and a half of buying a new construction condo, the GE microwave fan stopped working (used the condo for no more than 30 days). I read all these complaints and am not surprised. My experience with Kitchen Aid appliances (refrigerator, microwave all junk) is no different than this. If I were to replace any of my appliances, I will not buy an American brand because they are all made in some other country with very poor quality control for very high profit and low quality goals. No choice for now, other than to get it repaired. At least, it provides employment, but what a way to create employment. I would never work for such companies.

Our brand new GE Profile dishwasher wasnt cleaning dishes (even after rinsing them before stacking them in the dishwasher). GE technician came several times and lectured me how I need to open hot water faucet before turning on the dishwasher, about how I should stack the dishes in the dishwasher, etc... all bogus talk. Our builder was kind enough to replace the dishwasher because he saw how frustrating it was to deal with GE service. The new GE Profile (i.e. replaced by builder) works without opening hot water faucet, or washing the dishes or stacking them in any particular manner. In summary, I wouldnt recommend GE Products because GE service is HORRIBLE and their products arent that great. I have GE Profile all over my kitchen. Within the first year, my microwave, dishwasher and built-in fridge broke down!!!

Nothing happened...never has. It just wont wash dishes. I have to prewash every item that is put into this piece of garbage. I bought it new and have used it for 3 years. It remained in the box the first 5 years I owned it and it honestly did me as much good in the box as it has since we installed it. It makes a good rinser but wont even wash off a lemon seed left in the bottom of a glass. This is such a joke. I would never buy another GE product. The refrigerator I bought at the same time, a side-by-side, the entire front door froze solid within 2 years and we had to buy a new one. Your company stinks. This is a rip off of my money. Refrigerators and dishwashers are not cheap. Model GSDL122F02BB is the dishwasher.

My parents owned the same GE microwave for over 25 years and had no problems with it. However, after theirs finally died 2-3 years ago, my parents made the mistake of purchasing another GE microwave. BIG MISTAKE!!! It wont turn off unless they unplugging it! They have already paid to have a tech come out to fix it but the problem started again 3 months later. I called 1800GECARES and they said you either need to have a tech come out or we can replace it. I said Do you mean your solution is that my parents who just spent several hundreds of dollars on your defective appliance should spend several more hundreds of dollars to purchase another one from GE? Why did their last one last over 25 years but this one only lasted around 2-3 years? Why dont you stand by your products? Their response was I can connect you to customer service for further help. I said I think Im going to stop wasting my time. and hung up on them. Dont trust the GE name, it doesnt mean what it used to!!!

2years and 2 months GE Model JVM1540 microwave purchased at Sams quit heating. Everything works other than it does not microwave, GE customer no-service says the part magna something is covered for 5 years, however the labor is not. I offered their customer no-service dept. a deal. If it was my fault the MW broke I will pay the entire cost to fix it but if it was a defective part, they have to pay the entire bill including labor ( which is the right thing to do). They declined to do the right thing.

It works well. We like this newer GE Profile with many preset buttons such as for different times and food types, and defrost. The last GE Profile MW we got had a knob that got loose right away and hard to use, like a dial-up AOL, so this upgraded model is much more convenient. I like the bigger plate size, and that the turntable can be turned off if we put a rectangular casserole dish in there.

Wow, Donna from NJ, I could have written your dishwasher report! But since I didnt, I have never been so disappointed in an appliance purchase as my new GE dishwasher! Not only are some of the dishes & silverware coming out more dirty than they went in, it takes a ridiculously long time for a cycle. And if there are more than a couple of tablespoons of water on the door, it will pee out onto the floor when the door is closed! Not to mention that there is junk stuck to the floor just inside dishwasher, under the door, after the cycle has run! Yet the worst part is how dirty dishes are after even a Sani Wash cycle! Sometimes, the detergent lid is still closed. Sometimes its open, but the detergent is still there. Even then, dishes may be cleaner in appearance that time, than when the detergent is gone. A water glass, may have gritty stuff - not just detergent stuck and hiding down inside, or more obvious all over inside the glass. I have spent the past year experimenting with various things: detergents, amounts of detergents, arrangements of dishes, heat of water, pressure of water, rinsing dishes before cycle, etc. Glass and pottery normally fare better than plastics, but again the plastic may have started cleaner than they come out! The dealer has been out three times, finding nothing obvious the DW itself, nor anything I have done wrong. He has been told there is a kit that would fix the performance problem, but he cant purchase it, nor can his distributor. I have been told the length of cycle is because our government regulates the amount of water used. So my question is, then its okay to use more electricity?! Its totally embarrassing to serve someone a drink in a glass that is found not clean near the end of the drink! And I, too, have an old 12-years-dishwasher that still works! It was even a cheaper brand. I never had to think where pieces were arranged in that dishwasher. I just thought, in my newly built house, I should have new appliances!

In January 2013, my husband and I purchased new appliances from Home Depot, including the above referenced dishwasher. The first dishwasher was delivered broken. The display panel was detached from the body of the dishwasher. At that point, I was concerned about the quality of the product. From the way it was detached, it appeared to be very cheaply made. (It was also installed incorrectly, causing a leak under our sink and ruining the bottom of our cabinetry. We settled this with Home Depot, but I include this detail to help emphasize my frustration over this whole situation.)When I contacted Home Depot about the faulty product, they agreed to provide a replacement, so I decided to give it another try. I wish now that I had simply returned the product and purchased another brand. Upon receiving the new dishwasher, I noticed immediately that the edge of the inner rack was scratched so badly that the plastic coating was gone, and rust had already begun to appear. I had to call customer service and get replacement racks. (More on this to follow.) Allow me to detail our service call records:Call #1. Heat dry didnt work at all. The technician told me that I needed to run the water in the sink and make sure it was very hot before running the dishwasher, and he changed the settings. This created a slight improvement, but not much.Call #2. Soon after, detergent tabs started to get stuck in the dispenser cups. I was using the exact brand recommended in the manual. The technician told me that detergent tabs were just the worst, and that I should try gel detergent, even though this is contrary to what the manual states. The detergent ruined my silverware, and I have had to purchase a new set, which I now hand wash.Call #3. Using gel detergent did not work. Technician came back, and told me the wrong replacement racks were sent. That must be what was blocking the water from getting to the soap. He ordered another replacement rack. He brought a plastic door, watched the water, and told me the upper arm wasnt spinning fast enough. He made an adjustment and claimed to fix that.Call #4. Detergent still not emptying from the cup. A different technician came back and used the plastic door. He found a different problem, but did not have the parts to fix it, so, another service call had to be scheduled.Call #5. Technician comes back, and finally fixes the detergent cup problem. For now.Call #6. Heat dry now does not work at all. There is so much water on the dishes that I have to hand dry them, and afterward, I have to mop my floor. There is just a massive amount of water in the dishwasher. In addition, it will not start except on a one-hour delay. Pushing the delay button does nothing to change the settings, and does not allow me to scroll through like it should. This appointment is scheduled for today, but I am not hopeful that anything will change.At this point, I have no faith that this dishwasher will ever work. Customer service did extend my warranty for six months, but that is the only concession I have gotten from them. That extension will expire soon, and I fear that at that point I will simply have to spend another $600 on a new dishwasher and leave this one on the curb. Its unacceptable for any consumer to have to purchase a new dishwasher less than two years after purchasing from GE.

My husband and I replaced all the appliances in our new home 4 years ago with GE Profile double oven, cooktop and built in microwave. All the appliances are of poor quality and do not cook the way we are accustomed to. But the microwave has had a particularly bad history. Within one year, it completely quit working and we had to replace several fuses and a board. Over the past couple of months, the keypad continually quits working and we have to climb up on a stool, unplug the microwave to reset it. Only then will it work for us to heat something. However, the keypad does not accurately reflect the task we are trying to use. I have had many microwaves over the years and I have NEVER had to repair one before. This particular brand of microwave was produced in Malaysia in July 2008. Very, very poor quality. No resolve from GE or from Sears where we bought it. I am done with GE and with SEARS.

We have never had a problem with the microwave. Most of our use has been heating things up. There has been a few times that our granddaughter made something else. It is lightweight. Easy to clean. Not too large or small. Fits what we use it for perfectly. Doesnt take up much room. It heats perfectly. It has been a really good microwave.

I contacted by phone GEs customer service department (800-386-1215) on 2 separate occasions. The most recent was on 2/18/13. About 4 1/2 years ago, when we purchased our new house, we bought all new GE appliances for our kitchen and laundry room. My biggest complaint is with our dishwasher. The top and bottom racks are rusting and most of the prongs have broken off as a result. This should not happen for an appliance that is only about 4 1/2 years old. Their response was that I could purchase both the top and bottom rack. Why would I purchase the same racks only to have it happen again? Clearly this is happening because they used a poor quality steel.There was a recall not too long ago on our dishwasher and the service tech who came out to fix the recall couldnt believe how badly the racks have rusted. I understand there is no warranty; however, you would think or hope that the racks would last a lot longer than 4 1/2 years. I am very disappointed in the quality and the lack of help regarding this matter.

We have a GE Profile Microwave (PNM1871SM3SS) that is only 3 years old and is reporting KEYPAD SHORTED - SERVICE MAY BE REQUIRED. We called GE service repair and told them the exact message. The service guy shows up and says all he has in his order is General other service needed and that he doesnt have the keypad panel. Gives us an estimate of $501 to repair it. Tells us a new one costs $400 and with a coupon he can give us it will be $100 less. We were charged $99 for this visit which basically lasted 10 minutes (way to go GE on making money off faulty devices you sell). The service-person also told us that the average life was 10 years for these, but this one crapped out in 3. He said if we get another GE microwave, it will fit right in there and that I can do it myself if I am handy but after reading all the reviews online, I am skeptical whether I should get a GE microwave again or not!

I was sitting on my couch and I heard something running. I walked into the kitchen and saw my GE Profile microwave was running. At first I doubted myself and thought maybe I did something and then I cleared it out and went and sat back down. It did it again and again several more time. This is very scary. It was running like someone had set it and it was getting hot inside. Im not sure what else to do. The last time I had the same type of problem and just bought a replacement microwave and now this one is doing the same.

GDF520PGD088 - Never again GE. If you just invested some money in your R and D for the products you sell, maybe I would not be calling you all the time to fix what was broken to begin with. So to sum you up, 600.00 purchase, the day it was deliver and installed, another 200.00 and it still will not work properly??? I found out that there were 2 recalls on this product while sitting in the warehouse for sale, I guess I was lucky. 6 service calls later, still does not work properly and you want continue to charge me service calls for this disastrous dishwasher of 3 years. No I am done and I will share this horrible experience with everyone I know. Buyer of GE product, please beware. Quick to take your money yet irresponsible in standing behind their products.

When we bought our house we upgraded our GE appliances to stainless steel. I had no problems with the dishwasher until a few days ago. Then it stopped working completely. As with most of the complaints I have read the control panel was not working. We took the front door apart just to see if the dishwasher was worth salvaging or should we buy a new one. A screw was NEVER installed on the vent assembly to hold it in place. The entire inside if the door was corroded by steam and/or water. So every wash slowly degrading the electronics. 18 months, 6 months past its warranty where now its out of their hands and you can pay $89 to have someone just look at it. We were lucky it just broke because this hidden mistake on their part could have not only caused a short circuit but a fire. Like so many of the other stories. I will not buy GE again.

Month Long Dish Washer Installation from Hell (Try #3 the best).Install Try 1 (I took off work for): Oops, I ordered the wrong hose. I am going to have to come back next week to install. I will call you and set something up. (installer). Next week Friday: Hello is this GE Installation services Umm its Friday and the guy never called or showed up this week to install my dishwasher I just purchased??!? (me). We then set up a time for the following week. How unprofessional.Install Try 2 (I took off work for): Umm still didnt bring the right hose. Can you go to Home Depot for me and buy the right one and bring it back? (installer). Ahh No!?! This is your problem not mine. (me). Well I will have to come back then. (installer). You have to be kidding me. I have to take another day off work?!? (me). Finally he gets a guy to come with the correct hose. Umm, can I borrow a screw driver and some tools from you?(installer). You have to be kidding me, sure? (me). Installer proceeds to drop the sides and fumble around banging the pieces on my NEW floor. Finally getting it installed. It doesnt look right. Dont the feet raise up and shouldnt the dishwasher be flush to the cabinets????!? and it looks crooked?? (me). Nope. (installer). I file a complaint and the guy removes my $60 install fee and sends another team out to fix it.Install Try 3 (I took off work for): 3 guys come and re-install dishwasher worse than the guy before them. From the other room you hear banging around and Oops, I broke a screw etc... This is what happens afterwards. Umm the plastic backing and sides are showing. Its pushed out farther than it was from the first guy. It definitely is NOT supposed to look like that. Plus its loose??? (me). Best we can do. Bye. (install team). This doesnt seem right....(me). Oh no, its leaking!!!!!!!!!!!! (me). So I called a plumber to come ASAP as I said before its NEW wood floor. New Plumber NOT associated with GE or Home Depot (who I probably will be getting a nice bill for calling last minute) proceeds to fix my dishwasher for the next 4 hours...Here is a small list of problems: 1) its leaking; 2) the foot vibrated off; 3) screws broke off; 4) damage to hose; 5) bottom plate installed at angle not even remotely level; 6) scratched up floor and cabinets; 7) installed too far forward and too low. This is the list. So far we still are trying to figure out where it is leaking from and if the dishwasher even will work. Thank god I actually got a Professional this time unlike GE/Home Depots teams. I then called GE Install services 1-800-432-7167 again and this is what they had to say: We already refunded you the 60 dollars. There is nothing we can do but we will file your complaint. I called again to speak with a manager and after a long conversation, he gave me $62 off my order. -- And let me tell you that is not going to cover the cost of the plumber I just hired to fix your mess. Not to mention the 3 days off work I took. Irritated I hung up. I bought a fridge, cook top, and double oven with GE along with this dishwasher. I wish I hadnt given them my business. Apparently, I am supposed to call back if the dishwasher doesnt work when my plumber is done working on it. Oh I WILL be calling back, you can bet on it. As for now I just hope he finds the leak... Moral of the story is NEVER use the install services they offer. You are better off getting your own plumber from the start.

While heating a bowl of butter, my microwave arced. Microwave had smoke and electric fire smell. I have contacted GE. They said it was a rare issue. From the reviews on this site, I do not believe that this is a rare issue. They offered a 25 dollar coupon to buy another one. I do not believe I would do that. GE has had microwave recalls in the past due to fire hazard. I have registered a concern with the Consumer Products Safety Commission.

Ive had a GE model #JKP68G microwave oven for the past 27 years!!! It has been absolutely fantastic!! I love GE products and how reliable they are. Theyre the best!

Our GE Profile dishwasher turned itself on and overheated to the point that everything inside was completely melted. This has been happening with other models but mine PDW9900NBB is not on the recall list. This leads me to believe that there is a serious defect in GE dishwashers. Even more disappointing is the length of time one waits to talk to a customer representative. Whatever they decide to do, I have lost confidence in GE completely and do not want to replace this with another fire hazard. Bosch, here I come.

Microwave Oven-Space Saver Model JVM6172DF1WW - This is the same problem that is well documented across the web regarding this POOR General Electric product. I purchased the microwave about 14 months ago and the keypad abruptly stopped working. After checking the electrical circuits from the main box to the device, I determined that the problem is not due to the electrical connection. GE appliance division has been in a poor state for a long time now. The company manufactures this product outside of the U.S., in this case Malaysia, and obviously has a poor quality assurance - quality control plan in place. Couple the production issues with poor customer service and you have a huge, well respected company that is putting out shoddy work.I will be trying to get someone to take responsibility for this problem within General Electric but recognize that any success in that respect is a long shot. My message to other consumers is succinct and to the point - DO NOT purchase this product with your hard earned dollars. Go with another brand with a company that stands behind its products and wants to keep the customer coming back for more. GENERAL ELECTRIC is not one of those companies.

Renovated the kitchen and installed a new microwave. 2 adults in the house. First one lasted 4 1/2 years, too much to repair so bought another one. Because of the configuration of the cabinets we were limited to this dimension of microwave. Second microwave lasted 22 months, too expensive to repair. Now into our 3rd microwave. What has happened to quality products??? Everything now is chinese junk. So much for general electric formerly known for good quality, long lasting appliances.

Unfortunately, the GE dishwasher came standard in the new townhouse I bought. It is horrible! Within the first year it smelled like sulfur every time I turned it on. I tried cleaning it from top to bottom, but there is always grime after running it and a film on the dishes. Ive had dishwashers all my life and never experienced such a shoddy piece of **. I had many brands of dishwashers over the years, except for GE, and I dont remember having to take it apart and clean it once a week. If I dont clean it once a week it stinks!!! I couldnt stand the smell and finally called the GE repair expert. He knew less about the dishwasher than my cat. I could have purchased a new dishwasher for what I paid for the service call. And he talked to me like I was an idiot. DO NOT BUY A GE DISHWASHER or use their service. I wish I could give it minus 5 stars.

GE Stainless Steel Profile Dishwasher - My dishwasher is about 5 years old. Two years ago, we noticed that the gaskets, both around the tub and on the bottom of the door, were becoming gummy and rippling. We were hoping to make it another couple of years before buying a new dishwasher, but a couple of week ago, the top arm fell off because the gasket was so degraded. We ordered the appropriate parts and were only able to replace the top-arm gasket and the tub gasket. We had to call an authorized GE repairman, specifically RC Appliance in Sparks, NV. When he tried to get the gasket out, his hands turned black from the rubber. After about an hour of trying to get the new gasket installed, he had to use his pliers to crimp the gasket in place leaving large dents along the bottom edge of the door. He said the factory had crimped the old gasket in place at the factory from the other side. I am extremely unhappy about the workmanship and the fact that the gaskets did not last a reasonable time. I dont want to seek an attorney, but would rather GE contact me to discuss what must be done.

New home community - all GE appliances. Model PEB7226SF2SS microwave scorching and catching on fire; GE doesnt stand behind their products and homeowners cant use because products our dangerous (per tech).

We upgraded our appliance package when we bought our village builder home 8 years ago. All GE Monogram appliances have rusted and now need replaced. New liners needed in oven which was so rusted we couldnt get the screws out to replace the originals. Was told by GE customer service rust to be expected when cooking. It creates steam and food particles can cause scratching!!! Maybe it should be steam proof especially a microwave. Even the door on this is rusted! Why the shelf ends in a freezer are rusted not sure on that one! Will NEVER buy this brand again and shame on them my upgraded appliances dont even make it to 10 yrs. A disgrace. My mother just replaced her 20 yr old oven. What is wrong that nowadays things dont last 5 minutes? Shame on you GE not recognizing a definite flaw in your products.

Ahhhh me, here we go again! Its no wonder that the state of business in this country is not as solid as it could be. I purchased your GE dishwasher, Model #GDF540HSF2SS, Serial # ZA703816B, on 01/19/2014 from Lowes Home Centers, 3805 Northern Blvd., Rio Rancho, NM 87124. It was delivered and installed soon after. Soon after that, mid to late July, it began to flood our kitchen. A service call had to be made to replace the tub gaskets. Covered under initial 1 year warranty.Here it is the 5th of November, 2015 and now the unit does not function at all. A service diagnostics call performed today the 6th of November to ascertain its ailment to the tune of $89.00! (No, we didnt purchase the Extended Warranty. My belief has always been that the option to purchase an extended warranty is; 1) an opportunity for the company to make extra money on the sales of a product, and 2) an admission by the manufacturer that the product is probably not well made and will probably break down sometime in the near future!) I guess that future is here for this product! It almost lasted 2 YEARS!! Deplorable! The last dishwasher I had was almost 20 years old and the only service to it was to replace a water hose (which I did myself). Diagnostics proved that the electronic motherboard failed!In addition to the inconvenience and the $89.00, Id be willing to bet that the replacement part for this unit will cost 1/2 of the original purchase price of $599.00! AND I WAS CORRECT; the replacement board will cost $269.00 to replace (part and labor)!!! What a rip-off! I will never purchase another GE product as long as I live! And I will go online and register my opinion and complaint about this product with the Consumer Services Bureau and any place else that I can find to vent electronically!Recently the Sandoval Economic Alliance attempted to lure GE to establish their Headquarters here in New Mexico. For various reasons, we did not make GEs shortlist for consideration. I am thankful that we didnt make it! Why would our state want such a crappy company embarrassing our state with their crappy products? I will be sending a copy of this complaint to them as well.

Not very satisfied with the functionality. Turntable does not work or has ever worked. Time features and power adjustments are not very intuitive. I would not recommend this brand, I believe there are other brands out there are much better for the same price range.

GE profile microwave magnetron burned out after 2 years. Part is supposed to be under warranty, but repair is not. There are no service centers in my area. GE wont just send me the part, or let me send them my old part.

I purchased this in Feb. 2013. Just before the 1 year warranty was up the control panel went out. They came and replaced it. Now just a little over a year of the replacement, the control panel went out again. Worst microwave hood fan Ive ever had.

GE dishwasher caught fire - not part of recall. I arrived home for lunch to find smoke alarm going off and kitchen hot and hazy. Determined it was dishwasher and opened to thick black smoke pouring out. Heat so extreme cups/dishes and racks and spinning thing on bottom had melted and adhered to elements, each other and bottom. Parts of the dishwasher itself are warped (steel!). Granite countertops too hot to touch and wood cabinetry surrounding it darkened. Dont know the extent of that damage yet. Thank GOD I came home for lunch- I normally do not. I truly believe our house would have been on fire.

The GE microwave that was installed in our new home (2018) stopped working in June 2020, after the nuclear reactor “blew up”. Which could have been a dangerous situation. I was told by Assurant Insurance Company that it was no longer covered by the 1 year insurance policy, and if I purchased a new policy for $241.00, they would repair it or replace it. After they discovered it was not repairable, they denied the ”replace it” part and reimbursed the money for the policy. GE agreed to sell me a new microwave at a discounted price, which I agreed to. The replacement microwave was delivered damaged, in October 2020. After many calls and waiting hours on hold, service came out and said it was “not repairable“. Again, phone calls to GE Customer Relations and reexplaining the problem, I was told they did not have a microwave in stock to replace it. However, after further searching, one was found, and would be delivered. On 10/23/20, I received a phone call from the freight company that the microwave was being delivered the following day, but they had the wrong address! it was a previous address. Where that address came from is a mystery as we never had GE appliances delivered to that address. The freight company was not authorized to change the address in the system, so another call to GE. I am still waiting for a new microwave! I can’t even begin to count the number of times I have called GE, waited on hold or call-back, waited for service, and been told I have the wrong case number. I have all new GE Profile appliances, all have had service for problems. I will NEVER buy another GE appliance. Their service department and Customer Relations department is disorganized and incompetent. GE appliance are not quality products.

One day after the new GE dishwasher was installed, I came home to find water raining down into my basement. My kitchen floor was destroyed. The installers came out a week later to look at it. They determined it was a faulty unit. They ordered another one. I started an insurance claim with GE. They sent a technician to look at it. 2 1/2 weeks after it was installed, the technician showed up. Surprise, it was leaking anymore (The water had been shut off for 2 weeks). Several days later the replacement unit arrived and was installed. Two days later, this one started dripping. I called to have it removed. The installation crew was scheduled to come back on Saturday to remove the dishwasher and get it out of my house. On Thursday, this unit started pouring water out onto my floor. The occasional drip had become a steady stream of water. More than a month after buying this hunk of junk, it was finally removed. Ive ordered a different brand of dishwasher. Ive hired a contractor to come and replace my floor. GE denies any responsibility. I will be starting a lawsuit against them. I cant say enough horrible things about dealing with GE.

GE Cafe Microwave CVM2072SM2SS - The touchpad stopped responding, like many other who have had this issue. GE would not give me a break on replacing the main and supporting circuit panel as suggested by the technician, so I had to pay out $500 on my own. After less than a year now the microwave wont heat. I liked the units looks and display but if it wont work, its useless.

We have a GE Profile Microwave/Oven combo unit. The paint is flaking off inside the microwave. Most of the ceiling paint is gone, and the floor of the microwave is flaking. Because we have a combo microwave and oven, the entire unit must be replaced. Thats around $2400. We cannot match the color, because they dont make bisque appliances any more. GE customer service suggests we replace the microwave with a countertop model, leaving the dead microwave on the wall. This is unacceptable.

My GE Profile Dishwasher is a plain Jane without the bells and whistles, yet is a trusted, working appliance. Honestly, the only beef I have with this model is that plastic articles do not dry completely unless placing the controls on Heated Dry, and leaving the dishes in the dishwasher for the entire drying cycle. I have had my kids place some dishes in the dishwasher, caked in day old food. I left the plates in the dishwasher, hoping to teach my kids a lesson about rinsing off their dishes before placing them in. Imagine my surprise when after running the dishwasher through its normal cycle, the plates came out spotlessly clean! Impressive!

I like the electronic beepings that let you know your settings, and it can be changed to your preference. I inadvertently hit the settings button and turned off the beeping and I thought the microwave was failing after only 3 months, but I discovered my error, fixed it, and all is well.

We bought all new GE Cafe kitchen appliances when we remodeled our kitchen 3 years ago. The first Cafe dishwasher needed repairs in the first 3 months, and was replaced within 10 months due to continuing problems. The replacement GE Cafe dishwasher was deemed non-repairable after 2.5 years. The unit has a design flaw and the bracket holding the top water sprayer broke. The extended warranty with Assurant will not cover the dishwasher because they say it is not a working part. We are trying to get GE Customer Care to help but after three weeks the message we are getting is they do not care at all.The front burner on the cooktop will not light. GE cannot get a replacement part so the cooktop was also deemed nonrepairable after only 3 year. Our Cafe refrigerator also has a design flaw. The refrigerator must be unplugged to reset the computer when the water filter is changed. If you dont the refrigerator does not recognize the filter and will not dispense water. Needless to say I will never buy GE again. It is sad to see what was a good company go down the tubes.

My husband purchased a General Electric Dishwasher from Badcock Home Furnishings in Gainesville Florida as a surprise for me in 2016. I have owned four houses and five dishwashers previously to owning this General Electric Dishwasher. None of my other dishwashers were by General Electric and worked fine. This General Electric Dishwasher is by far the worst dishwasher I have ever used in my life. It does not clean dishes no matter how well you stack the machine with your dirty dishes and utensils. I can always count on having to rewash at least 10 dishes and or utensils for each load that I wash in this dishwasher. Also, the detergent dispenser does not empty completely.

I have microwaved many types of food in mine! Remember, it’s not just for reheating leftovers! I have cooked fish, and chicken successfully. Those turned out juicy and tender. I follow directions from a microwave cookbook. It’s easy and clean up is a snap.

Touchpad for CVM2072SM2SS stopped working. This touchpad has been creating issues for the last couple of years. Few reconnection of wires got it working for the last few times and now it is completely broke. GE is not ready to help with fixing the issue. It wants to sell me another microwave CVM1750SHSS which seems to have similar issues (also the plastic handle for those microwaves seems to fall apart due to heat). In fact, the reviews for the whole range of GE Cafe series seems to be pretty bad. GE is not owning up the design issues. Too bad!

We bought a GE dishwasher a little over 3 years ago. In the last week of September we awoke to the smell of hot or melted plastic. We found the source to be the dishwasher. I had loaded and started it before going to bed the night before. The counter-top above the dishwasher was stove top hot and upon opening the dishwasher found that a cutting board that we have had for many years and have always put in the dishwasher had melted on top of the heating coil. Dishwasher safe items on the top rack melted as well. It had been drying for at least 9 hours. After pulling the dishwasher out we saw the heat shield had melted and was crumbling. We contacted GE, sent them all the pictures and they told us it was not a safety issue. We have no doubt that if we had not woken up so early we would have had a fire in our house caused by the dishwasher.

I have a GE dishwasher installed by our builder. It is 6 yrs. old and for 6 yrs. it has been a problem. I already had it serviced in last years recall and now I get another notice. It is located close to our TV viewing area. and is so noisy. I hate to run it when we are watching TV. I would never buy another GE. We are also having problem with our GE double oven. I ruined several holiday dinners before realizing the temperature was 75 degrees where it should be. A replacement part is almost a $1,000. I would never ever buy another GE appliance.

Have a GE dishwasher put into operation June 2016 (new home). In Oct 2016 we noticed a leak and a serviceman came out and identified a loose soap dispenser - tightened it. Next time we used it, leaked as before. Same serviceman came again, this time replaced both the main seal & spinning water distribution wand assembly. Again, the unit leaked and on Dec 14th same serviceman replaced the soap dispenser. Before he got too far down the road, we called as the unit again leaked. He blamed it on excessive soap suds - which he removed manually. Following his departure, we again experienced a leak. Same serviceman returned on Dec 15th. After review, he advised us the DW would be replaced and we should get a call within 48 hrs to arrange. On Dec 17th (still no followup from GE) the DW leaked again - we video this time. On Dec 19th called customer relations and after much discussion it was apparent GE has NO CLUE what the heck they are doing. ONE MORE repair trip was scheduled - this time they would replace the inside and outside panel! We are fortunate to be retired otherwise this repair process would have cost us about $2000 so far! How idiotic is GE?? How much have they spent to avoid replacing this unit? Believe me this is the LAST GE appliance we buy from them. Dont know how they stay in business. We are awaiting the panel repair guy as of this writing. Will update once this service has been completed.

We purchased a GE dishwasher model GDF 510 in December 2012. We have had three service calls with a fourth one recommended. The first complaint was that dishes were not dry at the end of the cycle. After service calls to replace a faulty heater and install two computer upgrades, the silverware still is not dry. Finally after about 45 minutes into the cycle, it leaks onto the floor. GEs answer is to send another service technician. No thank you! They can have their dishwasher back.

The looks are ok. It works great, not too noisy. Wouldn’t mind replacing it with a different color and apparel. It fit great over the oven and is a space saver. Cleans up well, not too hard to clean. Not sure of the exact price, but I remember it was very cost efficient

Absolutely silent! Several features and cycles such as crystal, normal, pots and pans and drying options such as air dry or heat dry. Standard size dishwasher. The key is in the loader. Stainless steel with no handle or anything plastic. Flush. Stainless interior as well. It did have a food disposal but to avoid smells since we start the dishwasher only twice a week, we rinsed off our dishes. Another important element we learned from the previous dishwasher is to use the heat dry if you want your load to be dry with as little puddles of water as possible.

Today my GE black microwave with rack mounted above the stove, caught on fire by itself. My husband and I smelled a chemical like smoke. We went in the kitchen and we saw fire in the microwave. We put out the fire and was thankful that we were home. If we were not home our house would have burned to the ground. The microwave was not in use at the time of the fire. I plan to contact GE about this dangerous event. My asthma has gone crazy since this horrible situation happened. I just want to let people know that GE microwave will catch on fire without being in use.

We bought a GE dishwasher July of last year. In December it started to shut off some off minutes into the cycle. FOUR months this piece of junk has not been working. Three times someone has been here to say oh it should be working. They are sending someone out for a 4th time now. Should have already been replaced.

I bought a dishwasher 2 1/2 years ago, along with GE fridge, microwave, convection oven for my remodeled kitchen. It was less than a year old, when the dishwasher control board went. GE fixed it for no charge, as it was under warranty. They sent the part, and the repairman was great. A little over a year later, the same thing happened. It is no longer under warranty. I spoke with a supervisor about this. This dishwasher was just over 2 years old, and again, the same thing happened. They were very nice, and sent a man over, after sending the same part in the mail, and again, he was very nice, and I was called to see if everything was to my satisfaction, and it was. I was not charged. It is now a few months later, and the machine will not begin the cycle. The lights are on, blink several times, then finally go off altogether. I did the troubleshooting suggestions, including turning it off via the circuit breaker to reboot, and still nothing. I am so angry. This is a relatively new machine. I am so disgusted that I will never buy another GE appliance, and strangely, I have stock in the company. Its a small amount, but stock nonetheless. What a shame. Now, I have to spend a lot of money on a repair that I should not have to. GE charges $90 just to walk in the door. I was told the second time it would be over $200 to repair a 2 year old machine. It is not the customer support nor repairmen that I am so angry about, rather, it is the ** machine, which is not even 3 years old! The thing is, I always try my best to buy American products, even cars. Before I call in a repairman, I am going dishwasher shopping, in case I decide that it is simply not worth an over $200 repair. I will not be looking at GE.

I am very pleased with its functionality, its power and its appearance. I got it on sale so the price was good as well. I have had GE microwaves in the past and found them to be reliable appliances. I will most likely purchase another when the time comes to replace this one.

The microwave is easy to use, performs as expected, and does not need an engineering degree or magic wand to do its job.

I love GE's washing machines front loader and it's excellent. I've never had to have them come out and four years to fix anything on it. Cleans very well and washes the clothes outstanding and it cleans up very easily when you clean it through the cycle that comes with the machine. It's relatively easy to understand as far as the button setup on there. I also liked that you get the echo warm in the Echo cold features along with the regular warm and cold. I did purchase the block that the time that I got it which helped out a lot is I'm 5 foot 10 and it's the perfect height. It helps getting stains out really easy as I have a nice here to play softball. I would definitely recommend this washer to anybody and everybody. I even wash my huge comforter for my bed in it and it washes it great every time.

We purchased a GE JVM6175EFES microwave oven in 2014 and are now on our 4th unit. When cooking food, condensation forms and drips down the wall behind the microwave. GE replaced it with another, but it was a rebuilt unit which when operated caused sparks and smelled of something electronic burning inside. So another unit was ordered and delivered damaged. Now after a year, the 4th unit is once again causing condensation on the back wall. GE has no answer or explanation for this problem and really doesnt seem to care. This is just one of several problems weve had with GE appliances. We also had to go thru 3 refrigerators to get one that was not damaged from the factory. We will be trying to replace the microwave with a different model, but doubt if GE will work with us to get this resolved as their customer service has been no help at all. DO NOT BUY GE appliances.

My ancient GE Profile Spacemaker II Sensor microwave, the successor to its predecessor, is consistent, great performance, reliable. I chose this model because I was happy with its performance. But it could be less chunky. I would like to remodel my compact kitchen, and a sleek newbie non-chunky GE Microwave Oven would be awesome!!! :)

We purchased a manufactured home that had brand new, GE appliances in it. We have been in the home for almost two years, but the dishwasher has never worked well, at ALL, even when it was brand new. We called GE and they sent a local appliance repairman to our house. He said that there was nothing wrong with the dishwasher. They are just junk. Amen! I have tried running the water in the sink until it is hot before the dishwasher fills up, we have tried using a citrus additive that is supposed to help it clean better, we have tried several different kinds of soap, NOTHING works. It never gets the dishes clean, there is always residue and food left at the bottom of the dishwasher, and it runs for hours on end. I cant wait until I can get rid of this pile of junk and purchase a Whirlpool or anything else. I will never purchase GE appliances, EVER!!!!

GE 1.6 cu ft over the range microwave. It performs well and has multiple options preprogrammed on keypad. The only challenge was installing and change over to an outside back exhaust (horizontal) to a vertical in wall duct.

My GE microwave also has paint peeling off the top inside and bottom with rust as well. And cannot be repaired but not one person has said they were sorry or even owned up that it is a fault in paint. This is disgusting to think about this stuff falling into your food!!! This is not safe at all and 10% off new unit is not nearly enough considering they are up to $3000.00 now for microwave/oven unit.GE does not stand behind their products and it shows!!!!

In 2012 we purchased a GE microwave for around $500.00. It lasted with moderate use until 2017 at which point, it almost burned our house down due to malfunctions of internal parts. After many hours on the phone and several repair visits, GE agreed to replace it. The replacement lasted until March of 2020, at which point it started tripping our breaker. I took a half day off of work waiting on a repair technician. The technician came out and replaced a switch. Two hours after he left, the microwave stopped working. I called GE back and was given another repair appointment, again taking a half day off of work, I waited for the technician. He arrived and stated that the door of the microwave was causing it not to work and he ordered a new door.I called GE and was given another repair appointment. Again taking a half day off of work, I waited for the technician. He arrived and replaced the door. That evening, we noticed that the internal light would not shut off when we closed the microwave door. Two days later the microwave started producing a burning smell whenever we used it.I went out and purchased a $50.00 microwave from Walmart. This experience has been beyond what is reasonable for a customer to experience. I have received numerous automated emails from GEs consumer relations department from a GE consumer relations employee that is allegedly been responsible for my case. I have never actually spoken to this person even though I was advised numerous times that she would be calling me. As of this point, I plan on never purchasing another GE product nor can I in good conscience recommend to anybody that would inquire, purchasing a GE product. The customer service I received has been bad to say the least and the product even worse.

I purchased a this GE Model CDT845P2NS1 on Oct 2, 2019 and the unit was received Oct 23, 2019. I installed the unit approx. 4 days after receipt and dishwasher functioned well until November 10th, 2020 when the unit failed to pump out the water. I contacted GE Service (MabeService) and was advised that the unit was not under warranty and as such I should contact a GE Canada authorized service centre.After several attempts to get someone to come to our location at Sharbot Lake we got hold of Capital Appliance Repair in Ottawa. They were not able to send a technician until November 18th. After diagnosing the problem the technician advised we needed a main control board and would have to order one and then come back to do the install of the control board. It is now February 21st 3 months after the visit and I’m being told that the part is backordered and they have no idea when it will become available. I’m extremely unhappy when you spend over $7,000.00 for a GE CAFÉ gas stove, Microwave, Refrigerator and dishwasher to find out you cannot get parts in a timely manner. As a customer of GE Canada I have had no help is solving my problem. It is not acceptable to have a 1 year old dishwasher that has failed, much less waiting for repair that has taken over 90 days to get repaired. DO NOT BUY!

I needed a microwave, and researched a lot of brands, some the buttons quit working, others sparked. Found this GE on sale at Lowes about 4 years ago for $29.00 and so far I am very happy with it. I must admit it is a little big, but it works beautifully. It does fit on the counter, so for its size and the price it is a great deal!!!

Nine cycles but none of them dry the dishes. Very quiet, cleans the dishes very well. Like the third drawer, very handy. The only complaint is that it does not dry the dishes. No combination of cycles will dry the dishes.

JVM6175SFSS - I purchased this over the stove Micro in July 2014. When I cooked a potato or frozen meal it would sound like it was going to explode. Condensation drips down behind my stove and the window and door to it get all steamed up. The fan clears the door & window but is very loud and intrusive even on low. Besides that I have never needed to use a fan when I use the microwave. GE repair came and said there was nothing wrong with it. But after thinking about it, came back the next day and took it apart. The tech called GE engineers and described to their amazement the way the inside was made. They said no way. So the tech took pictures and emailed them to GE. They reviewed it and said thats the way it is. I wouldnt stand for that and called them again and told them that the bottom of the micro gets scalding hot. At that they changed it out.... for another one with the same problem. The wall behind the stove is getting ruined from vapor dripping and all the same problems exist. They will be coming again and I am going to insist they take back their junker and let me buy a safe microwave of another brand even though my other appliances match. I am sorry now that I bought my GE stove and refrigerator now because they match the micro.

Lousy and wont clean dishes. $1,000 down the drain.

We have had our GE dishwasher model GDT580SMF5ES for only 1 year and a half. As I was closing the door the hooks that attached the outer shell/panel to the door broke. Unfortunately we didnt purchase extended warranty so this will not be covered. We have had two technicians from our home insurance coming in but we are not sure yet if the policy will cover the repair. I just cannot believe this is happening as we have barely used this dishwasher as it is only my husband and myself. All I can say is dont buy GE.

After 6 month of leaking brand new dishwasher, 5 appointments of technicians that are lazy and lying on their reports, as well as have no clue what are they doing, with unreachable Case Manager and complete unprofessionalism. This is so far the worst experience in appliance purchase. DO NOT BUY GE APPLIANCES! DONT WASTE YOUR TIME & MONEY!

Horrible experience. I wouldnt recommend GE appliances to anyone. My husband and I ordered our items on the day of closing on our new Home. Well the items were scheduled to arrive Aug 9, 2017. Every other Appliance arrived from Samsung, but my GE dishwasher was a no show. I received a phone call hours later stating they didnt know it was on Backorder and I wont receive it until Aug 11, 2017.I spoke with supervisor Krista because I didnt understand the lack of respect far as not knowing if the 11 was a good day or even so much as an apology! Until I expressed how upset I was! 2 hours later I received a automatic message stating the items it still on Backorder and now its not coming until Aug 17th! I spoke with Home Depot who apparently has nothing to do with the vendor handling and conducting business this way and now I have to go return the product & order a new product.I dont even want GE appliances AT ALL. After calling today being put on hold 30 mins still no supervisor came to the phone. Terrible Customer service and lack of communication of the vendor. Ill be sure to highly encourage my friends and family to not support this Brand! Feeling upset and totally let down. I know this cant be how such a popular brand conducts business.

Bought all new General Electric Appliances in 2002. Dishwasher, Washing Machine, and Dryer replaced after 6 years. Handle on Advantium Microwave replaced twice at the cost of $50 for handle made of plastic? Today our house smelled like burning plastic which upon inspecting dishwasher, found the heating element was COOKING everything in dishwasher. Got so hot that is melted the silverware bin and anything plastic in dishwasher. Glad we were home to unplug unit which we could not reset the controller on door of unit. Consumer Product Safety Commission is aware of this incident and is VERY common complaint with this Manufacturer. I have been on hold for 30 minutes with GE consumer relations phone number 1-800-386-1215. Was told by automatic system wait time was going to be 5 minutes. Figured I would write complaint on here as well while holding...READ CONSUMER REPORTS and stay away for General Electric Products!!! Model Number is PDWF480P00SS. Serial number is GS734641B.

I purchased a dishwasher and it doesnt clean all the dishes. They sent out a repairman on 4 different occasions (one came out twice) and each one gave a different reason why they think it wasnt working right (what we are doing wrong). Each time, we followed their directions and the machine still doesnt clean. A decision was made that they will not replace the dishwasher, but would offer us an extended warranty. I explained that an extended warranty is useless to me if the machine isnt working correctly now.

We purchased a new home in 2014 with all new GE appliances. The dishwasher has never cleaned the dishes. I have to wash the dishes before I load them in the dishwasher. I might as well use the dishwasher as a drying rack. We had a service person come out before the warranty expired. We have used all of the proper cleaning recommendations and setting per the service person. Not even 2 years later, the dishwasher started leaking and ruining our hardwoods. The dishwasher was quiet but then started making a horrible noise and a burning smell emanated when door was opened. Unfortunately all of our kitchen appliances are GE. If we replace any of the appliances, they will not be GE. I will also be getting in touch with the builder of our home to let them know that GE appliances are not reliable. GE needs to recall this dishwasher.

One needs to be a contortionist to replace the under light bulbs on this microwave. It is a TERRIBLE design. Why werent the sockets placed so that the prong holes could be visible? One has to do a back-bend over the stove top and then the socket holes are still not visible. DO NOT BUY THIS MICROWAVE. DONT BUY THE STOVE EITHER. IT IS DANGEROUS. THE KNOBS TURN EASILY AND OPEN THE GAS.

After a short four year history of not cleaning our dishes well, our four-year old GE Profile Quiet Power 6 QP6, model PDW9280N00SS, s/n-VM819634B, overheated and did not shut off and melted everything plastic inside. The house now has a horrible smell of burnt plastic. Ill start the process tomorrow of contacting the insurance company and looking to get this odor out of our home and a different brand of dishwasher into our home.

I wish I could rate this dishwasher ZERO stars. I bought my first GE cafe series approximately 6 months ago and after the first week, there were three separate, unrelated problems. I called GE repair and the serviceman came out and said he fixed all the problems. He did not. I contacted the store where I bought it, and after contacted GE directly was able to get a brand new one. After two months, problems started again. Once again the repairman came out. Long story short - 2 months, and three sick days later (on my part) dishwasher is still not cleaning dishes thoroughly. I contacted GE several more times and they sent me some dishwasher cleaner and offered me a discount on a new GE dishwasher.... I will never purchase another GE anything and advise everyone else to do the same!

Bought a new GE over the range microwave in April 2021 and it broke/stopped heating July. They replaced the magnetron in September and its broken again a month later. Same issue and parts are out 2-3 months.

We bought the GE Potscrubber in 1997. It’s still going strong and our dishes and serving platters come out spotless. We did have to replace an inner seal once, but the part was easy to find and inexpensive, and my husband was able to put it in himself by following instructions on YouTube. We bought this before the stainless look became big but the shiny black exterior looks fine next to our new black stainless stove.

I purchased a new Modular home. It came equipped with all GE appliances back in August of 2006. The dishwasher has recently been burning the basket prongs off, as apparently the coils are over heating! I had called GE about the danger of it being another recall. They informed me there would be an $89 service call. I dont have this kind of money; I am a senior citizen on Social Security. How can they charge me for a potential fire hazard?

Consistent with many reviews about poor customer service and saga to try to get an appliance fixed, we experienced a very situation with their microwave. Power is on but doesnt heat food. 5 visits later and multiple calls to GE became a string of technicians having to order a part, waiting at least a week to receive the part and technician trying to fix it. For 2 weeks the microwave worked and then stopped working. Called GE again, and again they insist on having technician come by to diagnose the same problem. We put our foot down and asked for a replacement and were denied because it wasnt deemed to be irreparable. I stayed online until they offered a discount on a new microwave and they then took more than a week to send that and also proceed to take the old one which not convinced they were entitled to take given we had to purchase a new one. Completely inefficient process, customer service agents who are in and unfortunate enough to follow an inefficient process that is not focused on the consumer. Really unfortunate for a top tier company whose mission is centered around the customer but fall down on execution. Really disappointing. Im glad that we live a in capitalist state that allows us to have other choices and not feel stuck with one brand. The cost of our time and stress and technicians hourly wage is disproportionately greater than the 300 dollar retail price tag for the machine.

This is one hell of a dish washing machine. You really need to think about getting in on this thing at the ground level. You put the dishes in dirty and they come clean! Holy**!

We purchased a new General Electric (GE) Adora microwave model DVM1850SM4SS from Home Depot for approximately $355.00 in 2010. It was manufactured in Malaysia and had been in use for 2 years and 9 months before the magnetron failed. I spoke with a GE Customer Care representative on two occasions, and she said that the best that GE could do was split the cost of parts and labor since the 1 year warranty had expired. We had not purchased the extended warranty believing at the time that a microwave generally lasts for many years, and GE had always made quality products and would stand behind them. I indicated that I wanted to have the problem properly diagnosed by the service rep recommended by GE before proceeding further. The 10-minute service call bill set us back approx. $100.00. It would cost at least another $170 to replace the magnetron if we used the service tech contracted by GE. For $270, I believe we could find a fairly nice new microwave. I looked at alternative options for repair or replacement, since I am rather partial to the looks of the over the range stainless steel Adora. The model we have is no longer manufactured, but GE now offers the 1.9 cu. ft. Adora that Home Depot sells for around $400.00. In my internet research, I noted several postings that indicated that due to the high voltage danger of the magnetron, only trained technicians should attempt repairs. After half a dozen calls, I fortunately learned of a Microwave Service Center close to our residence that could replace the magnetron. After taking it down from above the range, hauling it in for repair and paying the approx. $104.00 bill and hauling it back to our residence to mount on the wall, we have a microwave that should work for a while! Total cost including service call for diagnosis - $204.00. Considering that GE does not wish to stand behind the quality of their products, I would not be likely to purchase a GE product again.

The dishwasher runs and works very well. It washes all dishes, pots, pans, glasses and silverware great. Weve never had any problems with this dishwasher thus far. I would recommend this dishwasher to anyone in the market.

Most microwaves Ive tried are pretty similar in performance, except in the case of cooking microwave popcorn. Most are horrible with their preset popcorn button. However, the more expensive GE model that I bought from Lowes has done the best in that area. And, it is one of the better looking models also. I prefer the stainless ones.

I bought a microwave unit (HVM1540DP1BB) in August 2011. The warranty expired in 2012. But just a little over 1 and 1/2 months after the expiration, the unit would not power at all. The display did finally come on after a day with plug disconnected showing **, but if finally came to life. No more than a week later, the same thing happened. This time the unit does not come back to life, no reset. I had replaced in 2011 the original unit that the home builder had put in. That unit last eight years. GE makes terrible microwaves and I will not replace it this time with a GE.

We bought a model PVM9215SK3SS microwave as part of an over-the-range microwave oven/extractor fan combo. Unlike every other microwave combo weve ever had in our frequent moves, this microwave cannot run the kitchen timer independently of the microwave. If you try to set the kitchen timer when the microwave is running, the cook-time changes and overcooks whats in the microwave. If you try to set the microwave to cook while the timer is timing a food cooking on the range, it simply refuses to work. The instructions are very hard to both find and then understand, having been written in China to cover many different models. Apparently I can ask my phone to turn it on. I sure cant manage that very often in person! The fan is too loud for comfortable use even at the lowest speed, which is a great disappointment. A former Profile model was very quiet at every speed, and much more efficient. Were saving up for something that works.

My microwave on the inside paint start peeling off. I have this appliance 2 years, it has slowly been peeling since that time and now it has completely peeled and rusted on the inside. This WAS a gift. The outside looks great, the inside is so bad. The serial # is LT914637B model JES1451DN1BB manufactured in 2010, Made in Malaysia. Be Louisville ky 40225. Does the united States make anything except make us pay taxes. This is a piece of mess. The last 2 years my husband he suffered with LLC. Now I got to deal with this. Poor workmanship. I want GE to give me my money for the MW or total replace it. Rate 0.

I bought a GE Profile dishwasher 3 years ago. After two weeks it was broken. I called Mabe Appliances and they sent out a tech. He told me it was broken. When I called Mabe back the service people told me to read the manual...yes really. Finally after a lot arguing they replaced it. About a day after the 1 year warranty expired all but one of the cycles stopped working. I have to take it apart every 3 months to clean out the water output as its clogged and the water doesnt have any pressure and therefore does not clean the dishes. I got up this morning and the dishwasher was still running but there were no lights on the front of the unit. I turned it on around 8pm so it was running for 11 hours. When I opened the door it was apparent it had been stuck in the wash cycle the whole time. It is now completely dead. Nothing works. No lights. WHAT a piece of JUNK. How can GE put their name this crap? STAY AWAY FROM GE APPLIANCES. Spend a little more and get a Samsung or LG or Bosch.