My husband and I replaced all the appliances in our new home 4 years ago with GE Profile double oven, cooktop and built in microwave. All the appliances are of poor quality and do not cook the way we are accustomed to. But the microwave has had a particularly bad history. Within one year, it completely quit working and we had to replace several fuses and a board. Over the past couple of months, the keypad continually quits working and we have to climb up on a stool, unplug the microwave to reset it. Only then will it work for us to heat something. However, the keypad does not accurately reflect the task we are trying to use. I have had many microwaves over the years and I have NEVER had to repair one before. This particular brand of microwave was produced in Malaysia in July 2008. Very, very poor quality. No resolve from GE or from Sears where we bought it. I am done with GE and with SEARS.

I have no idea how long it has been in this house but I bought the home 11 years ago and it’s still going strong. I do have to clean it on occasion. And I use jet dry with every use. And occasionally do buy a dishwasher cleaner.

I bought the dishwasher July 2020. I’ve had 9 service calls and multiple calls to GE and my dishwasher still doesn’t work correctly. It doesn’t wash or dry thoroughly. At one point it wouldn’t even turn on. They came and the wires melted together. It was installed by a professional. Now I’m worried it a fire hazard. I’ve had to leave work early each time. At times they have not shown up when they were supposed to or shown up when they are not supposed to. Every time you call you are on hold for at an hour. When you do get through they pass you on to someone else who doesn’t care or know what to do. Ive been told several times that should I get a new dishwasher after this many calls but I’m told by the service person that is not true. Also if the repair person deems it unrepairable can be replaced. The repair person said that’s not true. Now the its out of warranty and they are trying to charge me for the service call. They offered to sell me a new dishwasher at a discounted price. Unbelievable! I’m at my wits end and I’ve lost faith in GE

This GE Model JNM1541 is a 1500 watt, under counter microwave with quite a few features. It has plenty of cooking power and has not failed in its nearly 5 years of use. I have never used the included metal shelf.

Ive been battling this dishwasher since it arrived 9 years-ago. It was a warranty replacement we were stuck with from GE. Plus, we paid $300. We could never get it to clean dishes, no matter how we loaded it or what we used, so we gave up and hand washed dishes for years. This year, I am committed to getting the dishwasher working because of hand eczema. I took it apart and cleaned the sprayer arms, filter & wiped it down completely. I also ran a dishwasher cleaner through it. I finally got it to clean dishes, but only if they are thoroughly rinsed first and on the Pots/Pans setting. After a month, it stopped cleaning my dishes again. I took apart the dishwasher again, and cleaned everything. Now, glasses on the upper rack in the back are not all getting clean. I never overload it. Im convinced that GE Dishwashers are just junk. Someday, Id love to find a dishwasher that actually works. :-( Frustrated!!!

We wrote to GE regarding the issue with the dishwasher and, after some phone tag, a certified GE engineer came to the house, diagnosed the problem and ordered all the replacement parts. This morning, they came by to install and essentially rebuild the entire system with the exception of the stainless steel. Overall, we are very happy with the outcome. With all the negative issues GE experiences online with regard to the Cafe Series, I give them a solid 8 for responsiveness and taking care of the situation. Perhaps ours is a rarity, but if you approach them logically and with facts, they seem willing to work with the consumer. Heres hoping the system cleans better now too!

I have a GE Profile model JT965SK4SS micro/oven combo. It came new with my new home. A couple years into it, the paint (lining) interior of the microwave start to bubble and peel and eventually started rusting. Had SEARS come out (warranty had expired) who contacted GE and they concluded it was only cosmetic that it doesnt affect the functioning of the microwave. Well, its gotten a LOT WORSE now, bubbled peeling paint all over inside, rust, exposed metal, and the paint is falling onto food. I can NOT even wipe out the interior to clean it, it makes more stuff come off/fall down. I called GE last week, was told by 2 employees that it is NOT safe to use anymore, discontinue use. I had SEARS come again (per GE). The tech said he had NEVER seen anything like it before. He called GE to tell them its not safe, exposed metal, and its dangerous. They again said, well maam, youve gotten 8 years use of it. We wont replace it, but will offer you a discount for a new one ($2,500 out of pocket for me). The person who had offered me the discount (yes, I sent pictures, showed how bad it is) also gave me a tip regarding the unit I have now with the exposed metal and the chance of arcing (spelled? like Ark) if the unit catches on fire, make sure not to open the doors, the fire should contain itself. 2 employees told me its not safe, a 3rd gave me helpful info for if/when it catches on fire... and yet, they still wont replace the unit... and do not stand behind their own products. I plan to go to our local news station, see if they can get anywhere with this, since they wont do anything. Patiently waiting and unable to afford a new unit.

Hello to all reading this and considering purchasing a GE dishwasher or other appliance from them. Last June 27th we bought a new home which came with all GE appliances. In fact I have 2 of these dishwashers. Once in the basement (just for low usage) and another one in the kitchen. The first day the dishwasher in the kitchen did not work and they came out and replaced it. I have had 3 other service calls on this thing and now it does not clean. Six days before Thanksgiving. I called and the lady told me no service until November 30th is available. It does not work, the first time they came out it was for a leak, second time the pump was not working and the dishwasher was not draining and now it is not cleaning. It was almost as it was my fault. It is a dishwasher - you put the dishes in and then turn it on and they should come out clean. I should not have to rinse or do anything special to make it work. We spent over 1500 dollars on each of these dishwashers and now one if not working. I did not do anything other than turn it on and expect that it should clean.I was told that they would sell me another dishwasher at a discount. DO YOU REALLY THINK THAT I WOULD EVEN CONSIDER ANOTHER ONE?! A real company should replace this POS and give me another one for free and it has been 15 months and I have had 2 of them in my kitchen. I can tell you if you plan on purchasing look at KitchenAid they run forever without any problems. They also did a fantastic job of support (I had it for 6 years in one house with one repair, second house they never needed to come).

PDT845SMJES - I purchased the entire GE Profile series when we remodeled our kitchen in October 2016. The first time I started the dishwasher, it leaked out the bottom of the door. The store where I purchased it sent out a plumber who discovered the soap dispenser was missing the seal. Took a week to order and replace the seal. Worked fine for 5 weeks. Then, on December 17, 2016, it quit mid cycle and I got the leak detected error message. Now I am in dishwasher hell. The store where I bought it said they were too busy to come and check it, so they told me to call GEs customer service number. GE sent out a plumber from Iowa (I live in SD). He removed the bottom panel, to look underneath and decided it needed a new pump and also a new soap dispenser part. That was on back order, so I had to wait until January 11, 2017 for him to come back. When he pulled out the dishwasher to replace the pump, he discovered the tub was leaking along the left side. He said the unit could not be fixed and suggested I call the store where I originally purchased it. They agreed the unit could not be fixed and contacted GE and got me a case number and said GE would call me by the end of the week. Im still waiting for that call. Do NOT buy this model GE dishwasher. GE apparently doesnt stand behind its products and the stores that sell GE are helpless to do anything for you.

GE is the only manufacturer who still makes an under cabinet size microwave and therefore I use this product. I renovated my kitchen 14 years ago and on my second microwave. It is small, but does do its job, but when I work with a larger microwave I realize how different it is due to its size and less powerful.

I have an above range GE Microwave - it is not even 2 years old and it is done. I noticed the past few months it was not heating properly - it needed more time. This week it just blew out! NO more GE Microwaves. I have a refrigerator and I am wondering how long that will last. Thank you!

Im very upset with my self for not doing the proper research on this product. I cant imagine a dishwasher being worse than this one. From day one, it never cleaned; half the dishes are always dirty. Some soaps work better than others. Still dirty dishes. We paid nearly $1000 for this machine, and once again, it has backed up. I will do my research next time. Their service department tried to tell me it was because it needed to be cleaned. GE never again! I have a busy family, and there is nothing more frustrating than having a dishwasher and not being able to use it.

We recently purchased a new GE microwave and are pleased with its service and price. The microwave is attractive and seems to be constructed well! We would buy another GE product and feel that they provide quality in appliances!

This GE dishwasher is not designed to last. The exterior outlook is unfortunately poor. It is not water conservative, makes noise during the cycle, does not dry dishes very well which inevitably means a poor conductor of heat. I will not buy anything like this product again! I wish I can get something that is economical and energy efficient this time around. I have spent unnecessary amount of monies trying to get a good dishwasher that can serve the purpose over the years and still cannot get one. You guys need to do the needful by manufacturing good products that consumers like me can depend on. It is high time I get my moneys worth!

I purchased a GE monogram microwave along with all the other brand new appliances when I remodeled my kitchen. Let me be clear when I say I will never buy another GE product again in my life. Not only is the product inferior but the customer service department is run by a group of very inept people that lack basic communication skills. The microwave I purchased needed two repairs within the first five years of purchase. I have a microwave in my office at work that I purchased over 10 years ago and Ive never had an issue with it. Needless to say, it isnt a GE product. Last April the microwave started acting up again and kept turning itself off. We didnt even bother calling GE because like everything else their repairmen are also incompetent. 1-800-Appliance came out and found that the magnetron needed to be replaced and we should just purchase a new appliance. Because our microwave had been installed in a custom made cabinet and the trim kit was still good, we made the mistake of purchasing the same exact microwave from GE for convenience. This was in April of 2014. Right now I am waiting for a GE repairman to come and take a look at it because it is already not working. This is after I spent an hour on the phone with consumer relations. I will never purchase a GE product again.

Two years ago, after owning a GE JVM1490 microwave-convection oven (over the stove) for three years, the door handle broke.Let me clarify that I worked for GE first as an engineer, later as manager, for 20 years including 6 in Major Appliances. I am ashamed of what I am reading how GE is treating customers today.I am perfectly capable of replacing the handle myself if I am provided the complete and correct assembly drawings and/or instructions. GE refused to provide me anything when I requested them. The scant drawings and instructions I found online are insufficient. As a matter of fact, the design is so poor that removing the internal bezel, which you must do to reach the handle fasteners, forces you to break the mounting tabs, requiring replacement of this part plus the handle. This was confirmed by the parts store I visited.However, even after removing the bezel, neither I nor another ex-GE appliance engineer could figure out the access to the fasteners. I have glued the handle three times using epoxy and Cyanoacrylate (super glue), but it has broken off a fourth time. I will figure out a way of fixing it before I pay GE close to $100 for both the handle and bezel. And if I replace the appliance, you can be sure it will not be GE.GE should be ashamed of the poor design and deplorable customer service they are giving now. How things have changed!My suggestion is that all with this problem post name and phone number of GE customer service personnel they spoke with.

I purchased 5 new GE Appliances delivered June 1, 2014. Within the first 2 weeks, the dishwasher wouldnt drain and had the repairman out to fix it. Within the next 2 weeks, the door wouldnt stay closed and had the repairman come. He took the rubber off around the door so that the door would close and said he was not familiar with GE dishwashers and would go to showroom and look at it and come back. I said as long as I dont have a flood. He assured me that the water only fills up so far and would not leak. Within the next 2 weeks, I was downstairs and heard water running and it was pouring through the ceiling. I ran upstairs and very hot water was all over my kitchen and pouring through the floor into the basement. The unit malfunctioned and wouldnt shut off. I had to shut off the water to the DW and run to the electrical panel to shut off power. I then had to call insurance to get a restoration company to dry out and fix my house. I phoned Arkona Appliances to let them know and they gave me a toll free number to call for GE. The toll free number when you call you are on hold for at least an hour to talk to a receptionist which puts you on to someones voicemail. I was on hold for one hour the first time and one hour and eleven minutes the second time and begged to get a direct line for future calls. Reluctantly, the receptionist gave it to me. The technician had to come out and assess the dishwasher and said I needed a new dishwasher and sent the report in Friday, August 1. Because of the long weekend, I waited to call until Wednesday and they said they didnt receive the report. She asked me whether it was emailed or faxed - how would I know. Then she found the report and said I would get a new dishwasher Wednesday, Aug 13 or the 20th. Still havent heard anything. If received next week, it will have been 5 weeks from the time of the flood I have been washing dishes by hand. Awful customer service from retailer as well as GE. Problems dont go away they just get worse. Initially upset - NOW I AM FURIOUS!!!

When we purchased our home it came with GE appliances which was covered under a one-year warranty. My microwave has been broken for nearly 3 months. It is almost impossible to get a service tech to come out immediately. GE customer service is the worst I have ever dealt with. They are unprofessional and unreliable. Most of all uneducated about their job. If I could return all of the items in my house that were made by GE back to the seller I would in a heartbeat. The Appliances are poorly made and the customer service is too difficult to deal with it. It’s not worth the money or the Headache... Stay away from GE appliances.

We purchased a new GE dishwasher from The Brick, after three washes it leaked all over our new hardwood floors. I called The Brick and they said it was GEs problem. I called GE and they sent out a repairman who told us it was a broken seal on the pump and that this dishwasher is discontinued and he cant get the part. So, that would mean GE would have to replace our washer with a new one! We went back to The Brick and told them we did not want the GE washer and wanted to replace it with another brand as we were within the thirty day guarantee. No apology or well pay for the damage to your floor (floor is warped underneath) and guess what Im still waiting for a call back from GE!! Dont buy anything made by GE. You will regret it! As well, I will not be shopping at The Brick anymore.

I purchased all the kitchen appliances. All GE brands. The microwave after almost 3 years the white paint from inside start peeling. When I called GE directly, received no help at all. They wanted to replace the microwave and the stove for over $2400. I can buy the full set from Best Buy for almost $2300 all in Samsung brand. Also, this related to paint issue. Maybe the paint is a very low quality or something related to lead-paint. Imagine you are warming up the food and know nothing about the paint is peeling, and each time you have small pieces in your food. I wish I could add the recording of the microwave that everybody could see.

We had a GE microwave that my parents got when I was in elementary school that lasted us through graduation (when I got it), and it then lasted me another 6 or 7 years after that. It was a great microwave, so we went with GE for our next one. What a mistake that was. The new one died completely less than a year after we got it (less than a year after its manufacture date at that!). The one after, one of the same make and model, lasted 3 years to the month after its manufacture date. Sorry GE, but I just do not have any interest in spending so much for so short a lifespan on your products, and its a damn shame that your quality has suffered so badly that you have lost a once-loyal customer of your brand.

I just wanted to make future purchasers aware of an issue I had with the oven light (GE over-the-range microwave model JVM1540DM5BB) underneath the microwave. It is much dimmer than my previous GE oven. I bought it from Lowes and after returning to the store to check a floor model, I discovered none of the models were plugged in so you cant check this out in the store. You only find out once the thing is installed. Lowes referred me to the manufacturer who then told me, after asking if my oven had 1 bulb or 2, the oven was working as designed. How they could definitively determine this over the phone was beyond me, but that was the extent of the assistance.

My microwave is a GE, model JE 1040 made in 1998, which they probably dont make anymore. I use it several times a week, mostly to heat up leftovers and water. Also pre-packaged microwavable meals, such as breakfasts and biscuits. I have cooked different kinds of meat and other items in it many times and am completely satisfied with it. I would be lost without it.

There was a recall on my fairly new dishwasher. The heater was causing fires. The repairman came and said I had to remove my ceramic tiles in front of the dishwasher for him to pull it out. I called customer service and a Tina offered to reimburse me $200 to have someone remove the tiles and pull the dishwasher out. I paid a handyman $250 in cash to have it done, called GE and they sent a man to fix it. I called again for my $200 and explained their man fixed it. They now wanted a bill from my floor man. I sent the bill and they refused to pay because the bill did not say paid. I called and asked them how their repair person could have fixed it if the floor had not have the tile removed and the dishwasher pulled out for him. I said, Ask your repair person to verify that the tile was removed. The answer was they couldnt ask him. I sent the bill again with a note saying paid in cash, a picture of the floor and a picture of me - a 74-year-old woman with a note saying it was impossible for me to have ripped up the ceramic tile and backer board myself. Again, I got a reply that the receipt that I sent was not acceptable and the case was closed.

Ive had a GE Dishwasher for over 6 years and it works great. The issue is every 2 years or so, the plastic over the metal rods that make up the plate racks wear away and rust the underlying metal. The first time GE charged me about 200.00 for the racks, where the dishwasher only cost 250.00. The second time they replaced for free and now this third time, GE is being absolutely absurd not replacing these racks. My concern for mine is the health issues arising from having rusted parts in the washer. I believe this to be a manufacturers defect and could be happening in 1000s of these dishwashers. Metal should not go into water!!! GE should gladly replace my racks but theyre giving me a major problem, like take our offer or dont bother us. Please see the attached pictures and hopefully this doesnt happen to your dishwashers.

I am very pleased with its functionality, its power and its appearance. I got it on sale so the price was good as well. I have had GE microwaves in the past and found them to be reliable appliances. I will most likely purchase another when the time comes to replace this one.

Our GE Cafe Appliance package is less than 1year old and the convection/microwave door handle is wrinkling and peeling. I realize that weight may be a concern hence the plastic vs. metal handle due to the side hinge of micro but aluminum or other light metal would have made more sense. A service tech is coming out next week to replace the in warranty handle however this cost will be our responsible next year when this happens again. A light metal retrofit/recall seems to be the logical solution to remain customer centric and maintain GE loyalty. How this material choice error is handled by GE to ensure this problem does not repeat during the life of this appliance defines brand loyalty. Thank you for your consideration.

GE Adora Microwave DVM 1950 purchased at Home Depot - Update to a previous review. After speaking with Home Depot employees, GE service scheduler and finally Consumer Relations, that person agreed to schedule a repairman to come to our home and repair the microwave no charge. I certainly hope it can be repaired because until a couple weeks ago, I loved this over the range microwave. The warranty was for a year. We purchased it April 2012 but it wasnt used for six months so really only used 10 months, by two people!!

Purchased my GE microwave roughly 2 years ago. Recently it started running with the door OPENED. I cannot get it to stop even when pressing the cancel button. This happened whether or not there was time remaining on the clock. I was very concerned about the microwave rays being harmful to my children. We unplugged it overnight, it worked for literally 2 minutes and then it would not even turn on. Model number HVM1540SN2SS. Pretty upset that I have to buy a new microwave already!! I was going to replace it with another GE microwave to match my other appliances, but after reading so many posts of other GE microwaves running with the door open I think I will slowly work GE appliances out of my kitchen.

We purchased our microwave several years ago. It runs great and still looks great too. It was very reasonably priced which made it a great value. It has all the bells and whistles you would expect on a more expensive model.

We purchased this GE dishwasher in October of 2017 when we built our house. Over the past few months we noticed our hardwood floors looking like they were rolling. This week we noticed a small amount of water seeping from under the cabinet. We pulled the dishwasher out and saw a very slow leak from a part of the dishwasher. Called GE and was told it was no longer under warranty. Explained leak has had to have been going on for months so should fall under warranty. Was told because we didn’t notice probably would not be. Sending tech which I will have to pay for to see if he can tell how long been leaking. More to come after visit. So far not happy.

I purchased a dishwasher from GE 3 months ago and it broke, just stopped working. I called GE. After being on hold for an hour, they scheduled a repair call with At Bay Appliance, gave me a confirmation number and everything. AT BAY dispatch says they never received it and cannot schedule an appointment with me, I have to go through GE. I took the day off of work for this repair!I called GE again and was told to call Consumer Relations who apologized and scheduled a second call with AT BAY, apparently the only company who can repair in the SF Bay Area. Guess what? They say they never received the repair order and that I have to call GE. Again, I took a day off for this repair. What is this? Ive never experienced such poor service in my life.

6/11/2014. My microwave of 5 years the GE Adora starting to act strange. It would start to hum and the panel light would light up. The humming would only stop if I opened the door. Sometimes it would stop on its own. But today the humming kept continuing and I thought it was harmless until I heard a loud pop in the microwave and smelled something burning. The microwave glass turntable had exploded from intense heat inside the microwave. It was bizarre. Immediately I ran over and unplugged the microwave hood. In all the years and houses I own, this is the most expensive microwave I have purchased and it has lasted me the least amount of time! Microwaves shouldnt start on their own and thankfully I was home when it did. Otherwise my house would have burned down.

Dishwasher works fine; however, do not like the interior which is all plastic. It comes with several tray holders which I found awkward to use. I wish it took less time and water to get the dishes done.

Dishwasher works great, I just wish it was a little bigger. I usually have to work hard to get everything I have to wash into one load. But if I could give it a 4.75, I would, because dishes are spotless when I remove them.

It is about six years old, great dishwasher. The bad part is the new detergent! GE profile, pre-rinse, preheat water, everything, including enough water. Hold everything, unfortunately, now aluminum must be hand washed. Good looking, curved front. Its great, I shudder to think what the new low water usage ones will be like. I HATE my new low water usage washing machine. I HATE the reformulated dishwasher detergent, can be used on anything aluminum, now I use lots more water hand washing all aluminum items!!!

Purchased new home and bought GE Monogram package. Within 6 months dishwasher started leaking bottom of door. After five repair service calls. (Thats 10 times waiting for service man or for parts to be stalled). The final repair killed the dishwasher dead and GE replaced it with a new Monogram dishwasher. I thought all was working fine but then this new dishwasher developed a leak underneath and the sensor shut it down completely. Service call made to GE and a GE service man came, only he couldnt get to the leak area because he couldnt pull the dishwasher out because the connecting water hose was being stretched so tight he said he couldnt disconnect it because he couldnt see behind the unit or the drawers to see where it was hung up. Plus he is not authorized to install or reinstall dishwashers. So I call GE repair and now have spoken to the most uncaring, dis concerned case manager handling my account. He tells me that this now a installation problem and that even though GE delivered the dishwasher and installed it that because these were outside venders they (GE) were not responsible for the installation and dont know if they used GE standards to install it. So because the GE service man couldnt move the dishwasher I now needed to get a plumber to disconnect the dishwasher, find out what the problem is with the installation, coordinate a service call date with GE service to then come out and put in the parts, then have a plumber back in to install the dishwasher again. GE will reimburse me up to $125 for the plumbers work and I have to submit the plumbers invoice. No guarantee that a leak will happen again, because the GE service man cant even run a test on the replacement parts because the dishwasher isnt hooked up to water and he cant do that because he isnt authorized by GE to install. Oh, the dishwashers warranty ended on 10/10/2015. My service call went in three days before it was to expire so service is covered for the leak (or so I have been told). But what will breakdown next with this appliance? I bought GEs top of the line package. I bought a MADE IN USA appliance and I can honestly say that this GE appliance turned out to be unreliable, unrepairable and their case managers uncaring. I will never ever, ever buy another GE appliance. I will never recommend any GE appliances to anyone ever. My KitchenAid lasted for 26 years without a service call. When I remodeled my kitchen I purchased a Bosch dishwasher. That pleasure was 13 years old when we sold our home. We have been in this new home for 1-1/2 years and now on my second dishwasher with a future of many service calls ahead and very bad taste for GE. If this leak problem is not fixed or another problem arises, I will yank this dishwasher out and buy another brand. A reliable one and definitely not a General Electric EVER! Since this GE Monogram package was purchased at P.C. Richards they will also be notified of my displeasure and I will continue my discourse of GE forever for their lack of product truthfulness and quality, plus consumer disregard.

Its a GE microwave/Vent Hood. Inexpensive. We replaced our last one (which was the same one). Nothing special about it. It performs its purpose. The vent hood has a 2 level light and a 2 level vent function.

Had it over 12 yrs. Never a problem. It’s a wall mount microwave. Easy to clean stainless steel. A bit of a pain to clean the stainless steel inside of microwave. Would recommend the microwave to people looking for one.

2 year old GE ADORA dishwasher - I am so disturbed tonight after seeing what happened to the protection rubber that is on the exterior of my dishwasher. I decided to buy a new dishwasher because the bottom tray would not stop when pulled out at the correct stopping point. Today I got my new dishwasher installed and when the installers pulled the old one out I was shocked to see that the protectant that I would assume was placed to protect my house was melted all over my wall behind the dishwasher. WOW. Talk about a MAJOR fire hazard. Thank God my house didnt catch on fire because of this faulty equipment. Check out my pictures and you will see the pile of protectant that was under, on my wall, and behind the dishwasher once it was pulled out. Sincerely concerned.

The one thing I would change on this model is a top rack sprayer. The rack sizes are nice. The bottom rack holds pots and pans well, but top rack dishes need a good pre rinse before washing.

Seems to be a lot of wasted space in this GE dishwasher. If it had a 3rd rack then I would rate it higher. The back has additional sprayers, but the sides do NOT. I would think that having sprayers all the way around would help with sanitation.

We bought a GE cafe series microwave (model/serial number: pnm919sf1ss/gd235771b) and 4 months later it ceased to function. We just had a remodel and for the first time had an expensive, over the oven microwave and were very excited. Unfortunately, unlike the 2 cheap microwaves weve purchased in the last 36 years, this one we had used for 3 months total, developed problems. The motor seemed to surge and then it would go off. Half an hour later it came back on but would only work for about 5 minutes at a time. I called GE and they arranged for a local company to come take a look. They insisted on a 4 hour window and fortunately my husband is retired so he could be there. The repairman came and didnt have a clue as to what was wrong. He called his boss who talked him through diagnostics. After an hour he left, saying hed be back in a week with some new parts. Again we had to wait the 4 hour window. He came in and we were on pins and needles hoping he wouldnt scratch our cabinets as he took the unit down. He replaced the microwave component and when he left it worked. Two days later it again died. I called the repair people and they told me I had to call GE to get permission for another attempt at repair. I called GE and they said I had to call customer service to file a report. They told me I had to make an appointment for a technician to come out to see if the microwave could be repaired. Really??? The technician would try to repair it again or decide it couldnt be repaired and needed to be replaced. Like we have nothing better to do than wait for these repair people who have no clue as to how to repair the microwave. Every time they take down the microwave they risk ruining our cabinets. It was so unhelpful. I am really disappointed in GE customer service. We had to go out and buy a microwave to use while we were waiting for the repair. They obviously dont care that we cant use their expensive product. Our replacement microwave was $40 from Walmart and works beautifully. We finally complained to our WONDERFUL contractor who originally purchased the microwave for us and he is replacing it with a new one. He was appalled by GEs treatment. He takes note of appliances that are crap so he can warn customers. I thought I was buying from a reputable company and thinking we were getting a great and special product. Too bad.

I purchased a GE dishwasher on March 15th 2018... The first dishwasher I received on March 23rd was obviously broken. The dishwasher setting piece was completely broken off and the sides were dented and looked like it had been dropped. Ok. The delivery guys immediately called it in and reordered another one for me. A week later the second dishwasher came, it looked fine from the outside so I signed for it. Once I opened it I saw that the top rack was missing wheels and the second shelf wasnt even connected to the dishwasher. I called and a week later they came and got it and left a new one. I asked the delivery guys to unpackage it and look inside. Immediately the top arm cycle fell off and the HE symbol at the bottom popped out. They assured me that was normal... When the install guy arrived a week later he said he thought everything looked ok. He ran a cycle, then left. Before he was out of my driveway the cycle arm/water sprayer fell off and water sprayed everywhere... I brought the piece into Home Depot and they told me it was broken (duh) and they would order a new one. NO. This was going to be the fourth time I will be taking off work to deal with this dishwasher! GE is absolutely gone down. The products being produced are either being sabotaged by the employees from the Ohio plant, who are all losing their jobs because the plant is about to get shut down and is going to be moved to Mexico or GE is absolutely horrible at business, design and producing quality appliances.Regardless, I will NEVER purchase a GE product again and would never recommend to anyone to purchase a GE appliance! I am going to get a refund and insist compensation and inconvenience fees! I had to take off work 4 Times, had to cancel plumbers 3 times (still was charged). I lost money from my work, time from life and a month without a dishwasher. Also, a month with a broken one sitting in my living room because they wouldnt come get the 2nd and 3rd broken dishwashers until a I ordered another one and had that one delivered before they got the broke one(s) out of my house. I had broken dishwashers sitting in my living room for a month. Easter was quite embarrassing with an appliance next to the table to say the least. DO NOT PURCHASE GE APPLIANCES!!!

Bought a new GE dishwasher. Arm on top keeps falling off. Does not heat dry. Dishes do not come out clean. Had repair man out four times, still not fixed. GE junk, junk. Will never buy GE again.

Our microwave caught fire today and burned our kitchen, stove top, & attic. According to the Fire Captain, the cause of the fire was the GE microwave panel shorting out. Had my mom not been standing right there as it happened, our entire house would have surely been a loss.

Figure it out GE! The sixth motor and mode selector for our washer has been reluctantly ordered by a tech this morning. The second motor was installed months after buying the brand new machine. Now, only two months since the fifth motor and mode selector was installed (Dec 2, 2011), the wiring harness is burnt up. The tech recommends replacement of the washer by GE, but only gets push-back from GE. This newest incident included a horrific smell of smoke. I do not trust this machine. I have a wife and child to protect. Think about it - do the math - add your costs for repeated repairs. You do not get to be a company the size of GE by not understanding simple economics. Open your eyes and replace our washer.

Ordered a repair part for my GE Cafe series microwave because the touchpad failed. The person who took the order told me they had a No Hassle return policy. They shipped the part right away but I decided to replace the microwave instead. I am still waiting 3 weeks later for them to pick up the item via Fed Ex and credit my account. They told me I cannot drop it off at a Fed Ex office. This is ridiculous!

I have had two service calls on this dishwasher (Model Number GDT65SMJ0ES) and it is 18 months old. The first was to replace the heating element, which was under warranty. The recent problem was a cut-off switch that will trip when needed. The technician hooked up his computer to turn it back on, a very quick procedure, and it cost us almost $100. This unit should have a trip switch like a vacuum or garbage disposal so that the owner can do it themselves. After that, if the dishwasher still doesnt work, then a call for repair could be made. By the way, the repairman was very nice and respectful to us.

Microwave GE Monogram - For the second time in as many years, the glass door on my microwave just blew out and spewed glasses all over my kitchen. Luckily, no one was hurt except we are still getting glass in our feet a week later. My husband and I both contacted GE by email with no response whatsoever. Clearly, having read about this happening to many others, this product should have been recalled. It is their top of the line. The microwave wasnt even in use. GE must not need any customers and they have sure lost this one.

Been using this microwave more than 3 years, more than happy with it. It has out performed all of my prior microwaves some costing much more. Will definitely re-purchase this brand again in the future.

Purchased the cafe dishwasher in March. We are now on our second one as the first did not work and now this one does not work. It worked fine for the first couple of months and now it’s doing the same thing as the first one. Pump is on the fritz apparently. Truly disappointed. We owned the cafe dishwasher at our last house and loved it so we made sure that we purchased the same one when we bought our new house.

In 2008, after waiting 30 years, we remodeled our kitchen using both a GE Range & GE OTR Microwave, model # JVM1850. Last week, it started making a loud noise when started and wont heat. From reading online it sounds like the magnetron went. Everything else, fan, turntable, lights inside and outside work, but wont heat. I called in for service to find that it would cost $89.95 to have them come out to diagnose it. Also read that a magnatron is between $150 - $200, and used to be warranted for 5 yrs. New GE microwaves only carry a 1 year total warranty. So they know they are supplying junk to us. Had to just bite the bullet and replace it. People cant afford for appliances to only last this long, at the price they are charging. I am not only upset at having to spend another $450 only 6 1/2 years later to replace a microwave that was lightly used, but GE has chosen to change the look as well, so it no longer will match the range it sits above. When I was remodeling, I read so much about matching appliances... not matched anymore. Totally disgusted.

5 years ago I updated my complete kitchen with Adora LG appliances. To my dismay, the handle on the microwave (Model DVM1950SR1SS) began peeling like paper. Now I have a white plastic handle that’s supposed to be stainless steel as an eyesore in the middle of my kitchen. When I called GE replacement line, I was informed the handle was $164! My 5 year old kitchen is out of date! As far as I’m concerned this is a defective part and GE should replace it at no charge. I have been a faithful GE purchaser for many years. After this mishap, I will no longer recommend GE appliances or will I purchase them.

My husband and I purchased a GE dishwasher model: P GDWF150V55ES, serial no: SZ768478B on October 20, 2012. The dishwasher never worked from day one. I have had so many hassles with the consumer relations department. They are the WORST EVER!!! I have been fighting this company for over a year. I have provided photographs of filthy dishes and utensils. They dont care. We are a middle class family and we have been ripped off by GE. I will NEVER purchase another item from GE and I recommend that nobody else does either. This has been a nightmare for us.

I purchased a GE Spacemaker microwave in Jan. 2001. Shortly thereafter, the frame around the door cracked, becoming worse until in Oct 2006 I complained to GE. They sent a $75 credit towards another GE. I purchased another GE in Oct 2006. After a while, the handle became loose. Today, the handle broke off at the base where it attaches to the door, rendering the oven unusable. I dont have kids. This appliance was not abused. I see in looking through the comments that other consumers have had similar problems which would suggest a product defect. My next microwave will not be a GE.

I purchased a new Modular home. It came equipped with all GE appliances back in August of 2006. The dishwasher has recently been burning the basket prongs off, as apparently the coils are over heating! I had called GE about the danger of it being another recall. They informed me there would be an $89 service call. I dont have this kind of money; I am a senior citizen on Social Security. How can they charge me for a potential fire hazard?

Always works well, cooks great, could use a little more space. Had GE microwave in the past and it never let me down. Had this one for 2 years now and no problems with touchscreen, door hinges or settings. Owned Maytag before and had nothing but problems.

We bought a brand new GE kitchen. We put all GE in the new kitchen. The hood/microwave/convection oven broke in 9 months. We had service out, and they wanted the same amount we paid for it to repair it. My husband is an engineer and he got it to limp along. Then in September, it broke and cracked up. All the control panel cracked and broke. It does not work. We called GE. They said to get a replacement. We went to Sears and bought a similar unit as the original has been discontinued. We were assured of a credit towards the new one. A credit would not be issued. Gary ** has continually called my home but not my cell. He reached me today in school, a Special Ed behavioral unit, and started yelling at me over the phone. He said that I did not provide serial numbers. I have many times. He said there is no record of my complaint. I have called, emailed and written at least 3 times providing all information. We just want a credit for the original unit. We have provided sales slips, etc. Please help.

I purchased a stainless steel GE dishwasher for $508.68 since I remodeled my kitchen October 2016, I contacted GE in March 2017 because the stainless steel on the dishwasher door started to have rust spots, they sent a technician to look at it, they told me that they cannot replace it because the aesthetic warranty is only good for 30 days. They authorized the technician to replace the door, however I have the same issue with the new door, and also the dishwasher stopped working. I contacted them again. The technician was able to fix the dishwasher, but as far as the stains on the door they told me thats an aesthetic issue. They cant do anything about it. I called the consumer relations department. I spoke with CIARA GE case # **. They offered me a small discount and I have to come up with $400.00 to buy a new dishwasher.I feel that a good business should always stand behind its products. The dishwasher obviously is defective, they sold me an appliance that supposed to be stainless steel but its something else, the right thing for GE to do is to exchange the defective product for the right one. I am very frustrated that in less than a year I have to spend over $900.00 for a dishwasher. I am great customer for GE, I remodeled my kitchen, I purchased a GE refrigerator, cooktop, oven, kitchen hood, microwave and dishwasher, I think I deserve better than a small discount for a defective product.

Wow, Donna from NJ, I could have written your dishwasher report! But since I didnt, I have never been so disappointed in an appliance purchase as my new GE dishwasher! Not only are some of the dishes & silverware coming out more dirty than they went in, it takes a ridiculously long time for a cycle. And if there are more than a couple of tablespoons of water on the door, it will pee out onto the floor when the door is closed! Not to mention that there is junk stuck to the floor just inside dishwasher, under the door, after the cycle has run! Yet the worst part is how dirty dishes are after even a Sani Wash cycle! Sometimes, the detergent lid is still closed. Sometimes its open, but the detergent is still there. Even then, dishes may be cleaner in appearance that time, than when the detergent is gone. A water glass, may have gritty stuff - not just detergent stuck and hiding down inside, or more obvious all over inside the glass. I have spent the past year experimenting with various things: detergents, amounts of detergents, arrangements of dishes, heat of water, pressure of water, rinsing dishes before cycle, etc. Glass and pottery normally fare better than plastics, but again the plastic may have started cleaner than they come out! The dealer has been out three times, finding nothing obvious the DW itself, nor anything I have done wrong. He has been told there is a kit that would fix the performance problem, but he cant purchase it, nor can his distributor. I have been told the length of cycle is because our government regulates the amount of water used. So my question is, then its okay to use more electricity?! Its totally embarrassing to serve someone a drink in a glass that is found not clean near the end of the drink! And I, too, have an old 12-years-dishwasher that still works! It was even a cheaper brand. I never had to think where pieces were arranged in that dishwasher. I just thought, in my newly built house, I should have new appliances!

We purchased a GE Over-The-Range microwave, model LVM1750DM1BB in late 2008 and had nothing but problems with it, from paint peeling off on the inside to buttons which did not work, to burning smell, until it finally quit completely. Nothing worked, nada. This was not a cheap microwave and, added with installation expenses, was a major purchase. Even so, it would cost more to have it repaired than the original costs combined. This is criminal, a total rip-off!

We bought this dishwasher, with third rack and steel tub, after extensively reading reviews online. We went through Home Depot and had to wait a month for the dishwasher to be delivered. We have had it just over a month now and not only does it fail to get all of the dishes completely clean (even when run on heavy cycle) it NEVER dries even with the dry boost on. We never overload it or load it incorrectly and still there are dishes and utensils with food residue after its done running which takes hours. I predict it will rust out in about five years (planned obsolescence). The only feature Im happy with is that it is nearly silent. Not hearing it run helps to not remind me how much money we wasted.

Slow leak that caused E4 code to beep incessantly! Had a warranty repair person look at it... Turns out the new dishwasher has a faulty seam that in fact leaks! This is all fine until... one has to make numerous calls to the GE warranty line, which should be called a WARNING Line. The customer service rep was very rude and reprimanded us for not noticing the leak sooner, he seemed to not believe we had any issue... All because they could not find the service repair # that was submitted.Anyway, two weeks later we still wash our dishes and NO one has called us back from GE with any answers... SO FRUSTRATING! DO NOT BUY A GE PRODUCT whatever you do... This company has the worst customer service and warranty program. We make our daily call in hopes of being looked after one day... They keep telling us that a manager has to approve the replacement of this POC unit we spent $917 on!!! My business partner is about to purchase 20 GE dishwashers for his apartment block... I guarantee that his order will change after we chat this weekend! Thoroughly done with ALL GE products after this nightmare!

Even though the dishwasher was bought 15 months ago, it was only used for the last past 5 months. There is no water fill up the washer. When I call GE for the service, the operator keeps saying that it is out of one-year warranty and I have to pay everything to fix it; I have proof that the product was in use under 5 months. The product clearly has a problem. I am not happy with their services and with the product.

GE Cafe Dishwasher Model CDW9380N00SS - The dishwasher is just under 5 years old and is used approximately once daily for lightly soiled dishes, usually only half full since there’s only 2 of us in the house. On 12/28/2012, I ran the dishwasher on a normal cycle, no additional heat or heated drying and the cycle finished about 9pm. I did not open or unload the unit and went to bed. About midnight my wife smelled smoke and woke me up. We ran downstairs to find the dishwasher blazing hot and the smell of burning plastic coming from the dishwasher. I killed the circuit breaker and opened the dishwasher door. The whole first floor of the house smelled liked burned plastic and we had to open all the windows and doors in 28 degree winter weather to vent the smell. The bottom heating element had come on and stayed on! The entire bottom of the flatware basket was melted out and all the forks, knives and spoons were in the melted plastic goo in the bottom of the dishwasher. The wheels melted off the bottom wash rack and the lower wash arm melted and burned. Also, the plastic screen in the bottom of the dishwasher is twisted and distorted. Some dishwasher safe items like the glass coffee maker carafe with the plastic handle and rim are unusable since the high heat distorted the plastic parts. They were on the top rack. We feel fortunate that first, my wife smelled it and woke up. Second, the dishwasher tub is stainless steel and so it contained the heat and lastly, that our counter tops are granite since directly above the dishwasher, the counter was hot enough that you could not hold your hand on it comfortably. GE is coming today to evaluate the dishwasher and determine what, if anything, they will do. It is not under warranty, but as I told GE, it’s a safety concern. We dont want it fixed, we want a new one. Nobody expects a 4-5 year old top of the line dishwasher from a company like GE to be a fire hazard in their home. This dishwasher cost over $1,100.00 in 2008. My questions: why would the heat element come on at all given the settings? Second, why did it come on after the cycle ended and the indicator lights said clean? Third, why isnt there a high heat shut off switch that would have killed the power in a circumstance like this? And fourth, since I see other consumers with Cafe Dishwashers have had similar concerns, why isnt there a recall on this model? There are recalls on many other models it seems for heating element malfunctions. I believe that any action other than replacement, even after the warranty period, is irresponsible on the part of GE, but the cost of law suits and settlements maybe less than the cost of replacements or recalls. What of the potential cost of lost lives?

I called and emailed GE about a microwave that is in my summer home. Its probably been used a total of 15 hours. They suggested a tech. I asked how much and they told me about $95. I said it died, why not replace? They told me they will give a good discount, yada, yada. As I point out, now I have to install it again so whos going to pay for that? They keep stalling and Im still waiting. I also have over $8,000 in GE appliances. I guess I will not buy another. They do not stand behind their products.

GE factory services uses rude, discriminatory, evasive, procrastinating and unethical business practices to limit customers from claiming warranty. We have a non functioning dishwasher which is under warranty. This came as part of the appliance package given to us by the builder (Hallmark Homes) when we bought the house in December 2017. When we contacted GE customer service to let them know that the dishwasher wont work, they gave us a date after 2 weeks for sending their service professional. After 2 weeks, their service professional came in and behaved in an extremely rude and racist manner shouting at the top of his voice for the inconvenience caused to him for coming to repair the appliance. After connecting his computer to the appliance, he said it was fixed and left without even checking if the appliance was working correctly. Even after repeated requests to check the functioning of the device before leaving, he threatened to be physically violent if we still pestered him to stay. After he left, we realized that the dishwasher wasnt fixed when we ran a wash cycle. We again contacted the customer service to let them know that the issue isnt fixed and requested them to expedite things to get it fixed. They said that we will get the next date for a service appointment again after two weeks and there is nothing they could do. After living the nightmare of washing dishes for more than a month, the same service professional came in again and repeating his similar rude, racist, unethical and threatening behavior left without fixing the issue. He said that GE appliance is not owned by GE anymore and hence nobody cared about what happens to the customers. He again passed the buck to the customer service and said I needed to take up this issue with them. In this whole back and fort, we are left devastated without having our dishwasher and living the nightmare for more than a month.

GE Dishwaser Model # GDT580SMF2ES - My husband and I purchased an entire suite of GE Slate appliances in 2015 when we built our custom home. We purchased the refrigerator, glass-top range, range hood microwave, and dishwasher. We have experienced problems with the refrigerator Model # GFE28HMHCES twice. A horrible rumbling sound, which they came out and repaired promptly. However, more upsetting is the constant problems we have experienced with the dishwasher. The door gasket broke, which we were informed was not covered under warranty, and most recently the dishwasher stop cleaning and will no longer dry. We have done everything to rectify or repair the situation ourselves, and since it is no longer under warranty, we are left with an appliance that we either spend more money on to repair or toss and buy a new one. NEVER AGAIN WILL WE BUY GE!

I would not buy G.E. ever again! I remodeled our kitchen and have had more trouble with all the Appliances! They were all G.E. Frig, Microwave, Dishwasher and Stove and cooktop! Had to be serviced, all of them the first month!

Bought the new dishwasher in Dec. 2013. In November 2014 a month shy of warranty expire, the detergent dispenser did not release or partially released the detergent. GE sent out A&E Factory service to fix. First visit initiated the parts order which was a new computer board and a Cascade Series detergent dispenser. A month later the second visit to install parts, the A&E tech was at our home for 3 hours and it took that long to remove and replace detergent dispenser. The tech did not replace computer board stating it was not needed? A week later the detergent dispenser still did not release the detergent! Called back to set up another appointment which was at the earliest Jan 19th 2015. Meanwhile last Friday Jan. 9th 2015 the dishwasher started to smoke heavily causing smoke detector to go off at 9 p.m. at night. Thank goodness!! We were home so that I could disconnect the power. Third visit was 1/12/15 and was informed by Lead A&E tech that the board should have been replaced and that the tech that was sent out was a trainee and inexperienced to work on my dishwasher. He should of never worked on my dishwasher(!!) according to the Lead A&E tech. The Lead A&E tech also stated that my model has had a problem with the computer boards which is essentially the brain of the dishwasher. I am currently taking my fight back to GE since A&E Factory is a subcontractor to GE and is not authorized to replace appliances. I told GE that I want a new dishwasher that is not using the problem computer boards even if it is an upgrade. It is not our fault that they have work with A&E who send out inexperienced techs to work on complicated GE appliances. We want a dishwasher that we both feel safe to run while we are not home. Is that too much to ask for?

Five years ago I purchased a brand-new condo w/ a GE Nautilus dishwasher installed. This machine has NEVER worked right. Issues: 1. The detergent cup that closes, consistently gets stuck shut, hence only half of the detergent gets dispensed and a second cycle is usually needed to get the dishes cleaner. 2. Dishes are never really clean. Theres always at least one dish that has something left over on it, but its usually multiple dishes. 3. Lower rack started rusting out after 3 years of very light use (used approx 3-4 times a month). Loud. Louder than my washing machine. 4. Replacement parts are ridiculously expensive. A new lower rack is approx $100. My condo also came with a GE refrigerator. It too is junk. Never again...

I bought a Moffat washer and dryer, and the timer came out of place and burnt on the inside. The timer clips in and if push too hard it will fall out or break the clip. We have extended warranty on it and due the repairman came out twice. The warranty person said it cost more for the repairman than the dryer worth - theres no more warranty. I think the dryer should replace when the timer fell out of place. This dryer should be called back.

I purchased the GE Caf Advantium Oven Model No. CSA1201RSS. This is supposed to be one of their top of the line Microwave/Speedcookers and at $699.00 it should be. Within the first few months with little use, it made a loud buzzing sound and it went dead as if the breaker tripped. It was under warranty and a GE tech came out and repaired it free.The problem was the Magnetron, a key component inside the unit. I was shocked to see that the Magnetron was made by LG. I bought a GE because I did not want an LG, but I ended up with a GE with LG parts. The unit worked for several months and now it will not heat anything. I have only had this unit for 13 or 14 months and it is broken for the second time. I called the 1-800-GE-CARES to learn that they do anything but care. They told me it was out of warranty, but the parts are covered.It will cost me $99.99 for the tech to come out plus the cost of labor to repair the unit, which varies based on what needs to be repaired. This is unacceptable. There is clearly something wrong with this unit. I have had microwaves last 10+ years with no issues, and one of them was a GE! I thought GE would stand behind their products better, especially since they can see I had prior problems with this unit. This is a $699.00 tin can.

Nothing but trouble with dishwasher. GE service is a disaster. Design flaw that is forcing me to purchase another dishwasher. Dozens of call to and from service have not yielded any results. Finally a contracted repair person made it to repair dishwasher and told me it would fail again because of the design. Avoid GE appliances at all costs.

I bought a JVM3670SK05 a little under two years ago. It is an above the cooktop vent-a-hood microwave. I believed I was buying a quality unit. Now everything is working, but there’s no heat! Even the cheap units from Walmart work longer than this expensive piece of crap! Now I either have to spend enough to buy a new hood for cooktop and new microwave or pay the same price and buy parts in hope that they will not go out again. Not really feeling lucky with the GE product.

Our GE microwave/convection oven model number JES1290SK01 is making grinding noises and has caught fire once on the side panel. We have owned this microwave for only 4 years. It was a terrible investment. No wonder Obummer had to bail them out. That is the quality the unions are currently producing. It’s sad really...

I own a GE counter-top sensor microwave oven model #JES1451, which was only 2 years old. At 3:00AM, I woke to a room full of smoke and a burning plastic smell. I immediately rushed to the source which was my microwave oven. It was going by itself and the panel read sensor error with smoke billowing out of it and flames erupting. Luckily, I had a fire extinguisher handy. I had never had any problems with this microwave prior to this experience. I cringe at the thought of what could have happened to my home and my family sleeping upstairs if I hadnt been nearby.

We bought all GE Profile appliances for our kitchen when we bought our home in 2013. Since then every appliance has had issues and have replaced parts on. The biggest disappointment was the dishwasher. It doesnt clean since day one. We bought extended warranty and had numerous service calls since we bought it through ABT appliances. Not to mention the dishwasher alone was $1000. We literally have to wash the dishes with hands because this dishwasher is only for show in our kitchen. I called GE consumer relation and they tried selling me another one with a discount for $950. What a joke. Will never recommend or buy GE products.

This is the second GE microwave. In 2 years I have had that, the paint peeled off inside the microwave in sheets! I contacted GE the first time and was offered no help or explanation. I was told it was an older model, even though I bought it new. This time, I just chose to throw it away and never purchase another GE appliance again!

My GE model JEB1095BB04 microwave/convection oven is 6 years old and the magnatron has failed twice. The first time, GE said they would replace the part free of charge, but I had to pay for the service call, which I did and it cost me $212.00. Now, the part has failed again, the second time in 2 years, and GE basically said you lose. A rep from GE told me that they only guarantee their products for 1 year. There is no doubt in my mind that all GE products are garbage and I would strongly discourage anyone from buying them. I will gladly take my GE microwave, smash it into pieces and replace it with a KitchenAid appliance, which is backed by a reputable company.

In early 2017, we bought all of our GE Profile appliances including the dishwasher through our builder as part of building a new home. Love the slate exterior. Love the whisper quiet of the appliance. I do NOT like the way it cleans my dishes. Most of the time, the soap isnt even distributed. The soap compartment is opened but most of the soap is still there. Ive followed the instructions on loading to ensure my dishes arent blocking the water that is supposed to spray up and help distribute soap. Even though I select the dry function, my dishes are sopping wet when the cycle is finished. We have to catch the end of cycle and crack the dishwasher open to let the steam escape in order to cut down on the wet. Even then, we still have to dry dishes to put them up. We have a water softener and have verified its working so I know thats not causing these issues. I would not recommend this dishwasher.

Had to purchase new oven. General Electric appliances are JUNK.

This washer was easy to install myself, and has worked perfectly. Stainless steel insides. Very happy. You put a pod in, turn it on, cleans great. We do not even have to use heating element. Dishes dry quickly on their own. 24-inch wide. Bought to fit the new kitchen cabinets. Nice brushed stainless outside. Cleans easy with towel and hot water. Silverware container picks up to take to storage areas. No problems at all.

Our brand new GE Profile dishwasher wasnt cleaning dishes (even after rinsing them before stacking them in the dishwasher). GE technician came several times and lectured me how I need to open hot water faucet before turning on the dishwasher, about how I should stack the dishes in the dishwasher, etc... all bogus talk. Our builder was kind enough to replace the dishwasher because he saw how frustrating it was to deal with GE service. The new GE Profile (i.e. replaced by builder) works without opening hot water faucet, or washing the dishes or stacking them in any particular manner. In summary, I wouldnt recommend GE Products because GE service is HORRIBLE and their products arent that great. I have GE Profile all over my kitchen. Within the first year, my microwave, dishwasher and built-in fridge broke down!!!

GE has agreed to replace and install my microwave. I am very satisfied that they understood my concern in this situation and agreed to my request.

Purchased an entire line of GE appliances for kitchen after having prior (still working) appliances for 13 years. Have had at least 5 services calls and countless emails and phone calls for non functioning Dishwasher. Here is response from GE Manager: I have reviewed the pictures and no I would re-wash those 4 dishes if they came out of my dishwasher prior to using them with my family. Dried on fruit, starches and dairy are tough for any dishwasher to take off as the sugars in them act like glue. Again for these types of foods we would highly recommend more pre-washing to make sure that they are not left on the dishes after the dishwashing cycle. CAUTION: DO NOT BUY.

I purchased my GE profile microwave in 2010 when my kitchen was being redone. I picked it for its style and the GE reputation. So far after 9 years, I hope this wont jinx me, it has been a wise choice. I use it daily.

We purchased a GE Profile Dishwasher from PC Richards & Sons in 2012. We purchased the extended warranty. The top of the door started to rust on left side within the first year. Death in family and called just after warranty ran out. The rust turned into a little hole. Door replacement was no longer available when I emailed GE directly this year. GE Representative sent me a $50 rebate to use to buy another GE. The dishwasher works wonderfully but appearance is awful. I will never buy another GE appliance.

Bought new Spec house with all GE appliances (was charged extra). Dishwasher Model GDF510PSD1SS wasnt drying dishes, run time 3 to 4 1/2 hours. Opened door to stop it. Have to hand wash first, then place in dw. Service man said dishwasher working properly. All was wet, rinse aid constantly leaking. Tech replaced. Inside of dw gray color had milky white film on it, dishes, rubber gaskets around door. Tech poured citric acid sol. on filter. Next run, white film again. New Cuisinart pots, pans, lids, silverware & all, scratched and nicked in first wash. Found a piece heavy glass and screw in DW. Tech said someone forgot to put screw in panel and he didnt know where glass came from. Seven + tech visits, GE Consumer Relations refused my calls. Every 2 to 3 weeks, have to remove, clean filter, bottom screen, hand dry. One cycle works. White film was hard water buildup. A used dishwasher!! Bought water softener. Problems with R.O System & Refrigerator. NO More GE!

I purchased a GE Microwave oven, model #JVM1540DP1BB and, in seven months, the interior paint started peeling. I contacted the company and they said, go ahead and use it. It wont hurt anything. (Well, actually, it doesnt heat as well now.) They offered me a discount on another GE Microwave. I advised them that the oven was manufactured three months prior to my purchase and so the Microwave was only ten months from birth to death - it was also made in Malaysia and so was purchased practically straight off the boat - and should have been covered under warranty. The response to that was, Im sorry. Im only authorized... Fine. Let me talk to your boss, I said.I was connected to another company mouthpiece who promised to send a serviceman out to look at it. The next week, said serviceman did come to the house. He told me they could take it in and ...see if they could fix it or they could give me a discount on another one. Again I iterated that the microwave should be replaced at no cost. He flat out told me, They wont do that.My next fiasco with this danger trap was several months later when it started turning on of its own accord. So, we had to keep the oven unplugged at all times unless actively in use. I again contacted GE and was again advised that they would be happy to offer me a discount on another... blah, blah, blah. After a couple of years of using this machine, I called GE one last time. I spoke to the regional vice-president, Gary **. The response this time was truly mind-boggling. They had no record of my having called previously!!! But, after telling them I felt their product was inherently defective by design and, not only would I never purchase another GE product EVER, I have emptied my house of any and all GE products right down to the light bulbs, have purged my mothers house, and advise everyone I know of my experience, recommending they, too, do not patronize GE.He began repeatedly screaming at me, What do you want me to do? I told him that, two or three years previous, I wanted them to replace a defective microwave. Now, and following their abhorrent customer service, I wouldnt want anything from them and, if they were to tell me the sky was blue and water was wet, I would not believe them. I was not inclined to pay six hundred dollars yearly for a new microwave oven, so there was nothing they had I would ever want. I then pointed out that I purchased a Sony microwave for my mother when my grandson was six years old. Hes twenty-four now and both the id and the oven are still going strong. Then HE hung up on ME! I have noticed others here who have had similar experience with GE Microwaves so my recommendation to anyone considering a new microwave oven is to steer clear of GE at all costs. I only gave them a one star rating because I couldnt give them a negative star rating.

It has never cleaned good. It does not load easily. We have tried numerous dishwashing liquids etc. But none clean well even though we rinse the dishes first. This is their top model. Very disappointed.

Now out of warranty, my 4-year-old microwave (sadly, the top oven of a double wall oven), has been flaking and peeling paint. It is totally unsafe and unusable.

RCA RMW953-White 0.9 cu. feet Microwave, 900-watts, 10-power levels, end cooking signal, glass turntable, 6-one-touch cooking menus, speed and weight defrost, cook by weight. Bubbles obscure text. I wanted a white microwave with a door handle, .9 and fairly powerful. I was glad to have found this microwave. But I dont know if the hole was there before, or my teenagers or I inadvertently put a small hole in the plastic covering over the control panel outside the microwave (NOT meant to be removed, I asked support) but now its become a larger hole as air got underneath. I cannot read the button text. I tried to cover it with scotch tape and thats not working.I searched and found out this is a common problem with GE microwaves. The buttons are very close to the bottom and therefore, countertop, so if you have a utensil or plate or something that sits near the microwave, it might nick the plastic coating. I called GE support (in India) and they said since its under warranty, I can return it. However Id have to pay shipping costs. Fortunately, I bought this at Wal-Mart (I hate to support this store but it was the only place I could find this style) and they have an excellent return policy and there is no charge for shipping. It was easy to call and request a shipping label within the generous warranty period. You might save yourself the trouble of a return or be very careful to not put a small hole in the plastic coating. Again, this is not protective coating for shipping, this is a permanent coating to protect the buttons.

GE model #pem31sm3ss microwave has paint peeling on the interior. GE says it is not safe to use, yet will not replace it. Purchased 08.2010. There are other consumers online with the same problem. There should be a health safety recall on these units. GE offers a $50.00 rebate on a new unit, a far cry from replacement cost.

This dishwasher was in the home we bought and its just not a good one at all. We dont like the settings.. We dont like the size. Weve seen better settings on other dishwashers when shopping around and pricing for a better one.

I purchased this product in June 2011 for a summer weekend getaway home. I used it 5 times during that summer. The following summer I didnt use it at all. Summer 2013, I used it and everything seemed fine. That night I heard something and the microwave turned on by itself! Thank goodness I was at the house. I cannot believe this unit has not been recalled yet, as I see other consumers are complaining about the same thing. I keep the unit unplugged all the time. What recourse do I have as a consumer? I have my bill of sale and paid good money for this unit.

Have had this microwave for about three years, no problems so far. White so it matches our other kitchen appliances. Good size for most uses and easy to clean.

I cant remember the exact date of purchase for my GE Spacemaker microwave oven. I have a receipt somewhere, but I have receipts for repair dated 2002. It is for a door seal gasket for the microwave. A model JVM60 GE Spacemaker installed over the range.The microwave worked perfectly for several years. Then one day, when I pressed the start button, I noticed a small fire inside the window above the control panel where the time is displayed. I called repair man; I was told that it was the circuit board, and GE was not able to send repair spare part. Since then the microwave is only good for displaying the time, and storing my everyday pan. I do remember paying $400.00 for this microwave because I purchased it at my employment. It would seem to me a company making a $400.00 appliance would be backed by a circuit board, which they know would go bad in a short time. Thats why they only had a one year warranty guarantee.To show you the difference in a microwave appliance, I purchased a small counter top microwave in 1997; it still works like a charm, and I use it every day. From the negative reviews I read on these Spacemaker microwaves, I firmly believe there should be some compensation to us consumers for the money spent, plus the hazards we experienced. If that is not agreed, then all of us consumers should file a class action suit against GE.

I purchased the GE Cafe dishwasher in March 2010. Starting in January 2012, some of the keypad options stopped working. Then in April 2012, the keypad stopped working completely and I could no longer get it to turn on. I did call GE for repair. When the repair person was out to fix it, they said that this model has a design flaw. It was originally designed to sit 1 below the countertop so that the heat could release without shorting out the keypad. However, that would require a person to somehow raise their entire counter or fit the dishwasher below the floor somehow. GE was aware of the problem but decided to ignore the problem. That means that even though my keypad was replaced, the same problem will occur again and again no matter how many times the keypad is replaced. I paid over $1400 for this model, and the labor charges alone cost me $200 for the repair. I think it is absolutely despicable that such a large company has allowed a high-priced, defective product to go out into the market, knowing that a major malfunction will occur out of warranty in such a short period of time.