After having my Cafe Stovetop for about a year and a half, there was a electrical component malfunction. During this, smoke came out of the stovetop and it smelled of electrical burning. I sent a complaint to GE since several components were damaged. Knowing that the warranty was only for 1 year, there would be nothing they could do except sell me the parts.

2years and 2 months GE Model JVM1540 microwave purchased at Sams quit heating. Everything works other than it does not microwave, GE customer no-service says the part magna something is covered for 5 years, however the labor is not. I offered their customer no-service dept. a deal. If it was my fault the MW broke I will pay the entire cost to fix it but if it was a defective part, they have to pay the entire bill including labor ( which is the right thing to do). They declined to do the right thing.

I have microwaved many types of food in mine! Remember, it’s not just for reheating leftovers! I have cooked fish, and chicken successfully. Those turned out juicy and tender. I follow directions from a microwave cookbook. It’s easy and clean up is a snap.

I purchased this dishwasher in Sept 2017. Today after normal use, the motor stopped and it leaked a full load of water into my basement. I called GE service and got no satisfaction. Its out of warranty after 12 months. I then called their customer care department who really dont care very much. They wanted a GE tech to look at the dishwasher for a fee of $109. Then they offered 50% discount on parts. In the past, GE was always a reliable brand but no longer. Stay away from their dishwashers and every other appliance they make. It is not the GE of old. I just purchased a KitchenAid dishwasher and hopefully, that will work better.

We bought a GE dishwasher a little over 3 years ago. In the last week of September we awoke to the smell of hot or melted plastic. We found the source to be the dishwasher. I had loaded and started it before going to bed the night before. The counter-top above the dishwasher was stove top hot and upon opening the dishwasher found that a cutting board that we have had for many years and have always put in the dishwasher had melted on top of the heating coil. Dishwasher safe items on the top rack melted as well. It had been drying for at least 9 hours. After pulling the dishwasher out we saw the heat shield had melted and was crumbling. We contacted GE, sent them all the pictures and they told us it was not a safety issue. We have no doubt that if we had not woken up so early we would have had a fire in our house caused by the dishwasher.

Ive had an overall good experience with the dishwasher although sometimes I feel that you have to do too much prewashing and the dish wash cycle takes a really long time.

Dishwasher looks and works beautifully. It is slate black and I have never had to redo any dish or glass. It is located. About 12’ from our bedroom door and we turn in on before go to bed. It is so quiet that we never have our sleep disturbed.

It has never cleaned good. It does not load easily. We have tried numerous dishwashing liquids etc. But none clean well even though we rinse the dishes first. This is their top model. Very disappointed.

I am a licensed master plumber. I do a fair share of high end kitchen installs, I noticed that in the last 5 years that all GE dishwashers I installed had a whole lot of extra parts to be installed by the installer. For example. Today I uncrated and tried to roll a GE dishwasher I got 6 and a drip tray fell out. Then when I went to install the dishwasher in the cabinet I had to install 4 different rubber flanges. When I went to push the dishwasher in the flanges came loose and hindered the install. The the insulation jacket kept binding up. The last 10 of these GE dishwashers I have installed the dishwasher appears to be racked or not square. I had to tell the General Contractor that I dont want to install the GE dishwashers any more. Way too much trouble. I have much better luck and ease of installation with Miele and Bosch. The GE dishwasher are very frustrated to install. Bob Licensed Master Plumber since 1982Richmond VA

I purchased a dishwasher from GE 3 months ago and it broke, just stopped working. I called GE. After being on hold for an hour, they scheduled a repair call with At Bay Appliance, gave me a confirmation number and everything. AT BAY dispatch says they never received it and cannot schedule an appointment with me, I have to go through GE. I took the day off of work for this repair!I called GE again and was told to call Consumer Relations who apologized and scheduled a second call with AT BAY, apparently the only company who can repair in the SF Bay Area. Guess what? They say they never received the repair order and that I have to call GE. Again, I took a day off for this repair. What is this? Ive never experienced such poor service in my life.

I bought the dishwasher July 2020. I’ve had 9 service calls and multiple calls to GE and my dishwasher still doesn’t work correctly. It doesn’t wash or dry thoroughly. At one point it wouldn’t even turn on. They came and the wires melted together. It was installed by a professional. Now I’m worried it a fire hazard. I’ve had to leave work early each time. At times they have not shown up when they were supposed to or shown up when they are not supposed to. Every time you call you are on hold for at an hour. When you do get through they pass you on to someone else who doesn’t care or know what to do. Ive been told several times that should I get a new dishwasher after this many calls but I’m told by the service person that is not true. Also if the repair person deems it unrepairable can be replaced. The repair person said that’s not true. Now the its out of warranty and they are trying to charge me for the service call. They offered to sell me a new dishwasher at a discounted price. Unbelievable! I’m at my wits end and I’ve lost faith in GE

I do not remember what I paid for this microwave, but my budget was low, and the value I got is good for the money. Ive never had any trouble with this oven, and its 5 years old. Its a good size and cooks evenly.

When the handle on my expensive replacement (GE Profile for GE Profile) microwave/convection oven peeled, we called our retailer (PC Richards is really good about service). A new door showed up and it, too, has a plastic handle. The difference is, this time its solid grey plastic as opposed to white plastic with silver paint. Seems to me that an expensive SS appliance should have an SS handle. Too heavy? Just use a tube of SS - not solid. Too hot if above burners? Didnt my last GE Profile micro/convection have a SS handle? I spoke with customer relations. The person was well trained not to say anything that might suggest she agreed with me. Since the issue is cosmetic and not functional, I have to consider the issue dealt with now that the door has been replaced. I told them I will do my best to publicize this issue and that I will never again purchase a GE appliance. I also called CEO Jeff Immelts office in Connecticut. I made it clear that my dissatisfaction has cost them a long time, loyal customer and that I would spread the word. I would appreciate if anyone agrees with GE that a SS handle would be too hot over stove burners.

After a year and a half the dishwasher stopped draining. A $231 service call removed the three corn kernels and one watermelon seed that caused. See it all the time says the happy repairman. Another good example of why not to trust GE. Mrs. Gs sales and service complicit in the deceit.

This is my third microwave since 7/13. The first day I used it did not turn off, the fan and light stayed on so I returned it to H&R Greg drove to their warehouse and bought a new one. Six months later, doing the same thing, would start up by itself, very dangerous and not shut off. Had three different repairs on it three days from work!!! They came out a week ago, installed a brand new one, same model. Next day, doing same thing, started by itself. Now have to plug and unplug it for use. Now they are sending out a service call to look at it for what I told them whats wrong same as the others. The only good thing about the people at the service center have been great and the service people too. I just want this fixed. Model # jvm1750dp2WW Spacesaver.

We bought a top of the line GE microwave oven (model PEB7226DF1BB sn VA201160N) in 2014. It has now failed 5 times in 4 years - 2015, 2016, twice in 2017 & now 2018 - and the repairs have cost us more than the original price of this piece of junk. We bought it from a local dealer, KAM Appliances in Hyannis, MA, but had to resort to an independent repair service, because KAM was not very responsive. I know that I should have given up on it a long time ago, but in the past I always had good luck with GE appliances. Needless to say, I will never buy anything from GE again. I have learned that GE Appliances are now built by Haier, a Chinese company. No wonder they are junk.

I rarely use it. I know to avoid too close to the signals produced in the microwave and use it only about once a month.

We built a new home and selected the GE appliances including dishwasher, fridge and microwave thinking they were good brand. NOT. Fridge fan replaced twice, dishwasher 6 issues already, replace seals twice, entire door changed, no water, not working inside, internal latch wont release the soap and now, no water again. Just waiting for the microwave to stop working. Their appliance are terrible, built with poor quality and all are lemons. Im calling tomorrow to get my dishwasher replaced after 6 repairs in a year. I would not recommend to anyone to purchase GE appliance, worst ever. Now, Im worried they will say Im out of warranty since its now past the 1-year, but the problems under warranty have never been fixed. One fix causes another. I have documents to show my purchase in my new homeowner file.

This microwave (jvm1540dm5ww) works fine but the plastic door is fracturing into bits. I expect this is because of faulty plastic in China. Cheap alternatives for fast profits. The machine is out of warranty. Replacement door is almost 160$ with shipping. Planned obsolescence by corporate America. This machine works fine but is a waste because I don’t trust the replacement materials to be any more stable. I rated this a two because the actual operation is fine. Sorry GE. I will not buy your brand.

First of all we loved our GE microwave / convection oven for several years. We used both cooking methods with much satisfaction. Two months ago, the microwave started turning ON when we opened the door of the unit. I know this much be dangerous? Also, when using the convection oven, the microwave also operates, and ruins whatever I am baking. HELP!

I purchased my new home equipped with all new G.E. Profile stainless appliances. Three years after that, our microwave (model number JE2160SFS01) had the magnetron go bad - no problem. I called G.E. and had a tech come out and replace it ($79.95). Great! 4 years later, it goes out again. But it’s still covered under warranty (cool). I call them, set up appointment, and ask what the charges will be - $79.95 home service fee. Fantastic! I schedule the appointment, and three days later, a technician comes to my home. I tell him it’s the magnetron, and he turns on the microwave for a second. He says yup and types his diagnosis into his laptop and prints out his estimate. He hands it to me, and it says “Total amount $ 270.10”! On a covered part!I asked him if he was joking, because the M.S.R.P. for that model, which I got from G.E., is... wait for it... $269.00 for the whole microwave oven! I threw the tech out and called their consumer advocate line (which took over an hour to talk to a human) and asked who sets their pricing for repairs, and was told their senior technicians set the labor charges! It’s a twenty-minute job! $190.00 for twenty minutes? So the tech left with $79.95 for doing absolutely nothing! Great job General Electric! I will never buy another product from you again! By the way, the magnetron they say is priced at $142.30 is available online for $97.50! It takes twenty minutes to replace, and a monkey can do it!

Worst experience ever. Bought the dishwasher in Jan 2014. The washer does not wash. Three different technicians have passed by, cant fix the machine. Awful customer service, routine answers, file not assigned, cant talk to a manager.

GDF520PGD088 - Never again GE. If you just invested some money in your R and D for the products you sell, maybe I would not be calling you all the time to fix what was broken to begin with. So to sum you up, 600.00 purchase, the day it was deliver and installed, another 200.00 and it still will not work properly??? I found out that there were 2 recalls on this product while sitting in the warehouse for sale, I guess I was lucky. 6 service calls later, still does not work properly and you want continue to charge me service calls for this disastrous dishwasher of 3 years. No I am done and I will share this horrible experience with everyone I know. Buyer of GE product, please beware. Quick to take your money yet irresponsible in standing behind their products.

GE microwave turns on by itself, creating a fire hazard. We could not figure out how our plastic plates melted, until we witnessed the GE microwave turning itself on by itself. Also filed a report with saferproducts.gov. It may have to take a death of a human to have this dangerous product recalled by GE. Great business plan, GE!

I purchased a GE dishwasher on March 15th 2018... The first dishwasher I received on March 23rd was obviously broken. The dishwasher setting piece was completely broken off and the sides were dented and looked like it had been dropped. Ok. The delivery guys immediately called it in and reordered another one for me. A week later the second dishwasher came, it looked fine from the outside so I signed for it. Once I opened it I saw that the top rack was missing wheels and the second shelf wasnt even connected to the dishwasher. I called and a week later they came and got it and left a new one. I asked the delivery guys to unpackage it and look inside. Immediately the top arm cycle fell off and the HE symbol at the bottom popped out. They assured me that was normal... When the install guy arrived a week later he said he thought everything looked ok. He ran a cycle, then left. Before he was out of my driveway the cycle arm/water sprayer fell off and water sprayed everywhere... I brought the piece into Home Depot and they told me it was broken (duh) and they would order a new one. NO. This was going to be the fourth time I will be taking off work to deal with this dishwasher! GE is absolutely gone down. The products being produced are either being sabotaged by the employees from the Ohio plant, who are all losing their jobs because the plant is about to get shut down and is going to be moved to Mexico or GE is absolutely horrible at business, design and producing quality appliances.Regardless, I will NEVER purchase a GE product again and would never recommend to anyone to purchase a GE appliance! I am going to get a refund and insist compensation and inconvenience fees! I had to take off work 4 Times, had to cancel plumbers 3 times (still was charged). I lost money from my work, time from life and a month without a dishwasher. Also, a month with a broken one sitting in my living room because they wouldnt come get the 2nd and 3rd broken dishwashers until a I ordered another one and had that one delivered before they got the broke one(s) out of my house. I had broken dishwashers sitting in my living room for a month. Easter was quite embarrassing with an appliance next to the table to say the least. DO NOT PURCHASE GE APPLIANCES!!!

We have a GE SpaceMaker JVM 239BV 001 over the range microwave purchased about 10 years ago. Within one year of installation the handle snapped - just as numerous people here have stated. I went to our local replacement parts store and was shocked that it cost $30 for a new handle. The sales person said if I were you I would by the lifetime warranty for an extra $3 because you will be back, I sell lots of these.

I bought the GE profile dishwasher and refrigeratior 5 years ago. The dishwasher in the first year the mother board went out then had a problem with the motor and now has gone out again and had a repair come out and cant figure out why it doesnt work. the refrigerator has gone out 5 times, the most recent is 8/1/11 and always the same problem. When ever the humidity is high the frig freezes up and then it stops running. Im very disappointed in GE, Ill never again by another GE appliance.

We moved into a new home in June of 2011 with the appliances already included. Ours came equipped with a GE, over-the-range microwave, model JVM1540DP1WW, manufactured in Malaysia, in April of 2010. Within several months, the revolving platter began to make a bumping noise while turning and then it eventually quit turning altogether. Five service calls later, we had the platter motor replaced, circuit board and four fan motors (apparently the platter has voltage supplied from that fan to make it run) and it still didnt work.It was taken back to the shop and eventually the problem was traced to a loose wire on a terminal connector. After a month of operation, it is again beginning to make the bumping noise while the platter turns. To top it off, Consumer Reports (the March issue) deals with problematic microwaves, especially the GE model and the unexpected fires that can occur. In addition, they can be susceptible to (not always however and only on certain models) wireless transmissions which could potentially cause them to start on their own. I know for a fact that it knocks off my XM Satellite Radio when it is running. Bottom line...its history and will be replaced with a check rated appliance before I too have a major problem.

The microwave is large enough for a whole chicken and operates at both a high speed and good efficiency. Most items can be timed within minutes of properly prepared meals.

We recently purchased a new GE microwave and are pleased with its service and price. The microwave is attractive and seems to be constructed well! We would buy another GE product and feel that they provide quality in appliances!

Ive had my GE dishwasher for about 20 years. Any appliance that lasts that long deserves praise. It does make some noise but thats to be expected. Drying time is efficient and dishware and glassware come out spotless.

I bought a GE microwave two years ago. The microwave stopped working and has a message that the keyboard shorted. I called GE and they are charging me $90 to send a technician, plus parts and labor. I paid $250 plus installation for the microwave. I will never buy GE products in my life. Do not recommend to anyone.

If you plan to use your dishes for food or drink or if your pets eat food from bowls, dont buy a GE dishwasher if you expect items to get clean. Seems entirely incapable of producing grit-free clean dishes. Is particularly noticeable on the glasses. And I clean the filters all the time (manual recommends periodically) and I am taking a break from cleaning said filters to tell the world that GE Dishwashers are junk.

This brand far above the Standards for this type of unit. This is my second purchase of this brand and I would recommend it above and beyond any other manufacturers. It’s very quiet and does a superb job of cleaning, and this dryer beats all the other. Keep producing this fabulous device, thanks.

We purchased our Adora over-the-stove microwave oven from Home Depot. The Adora brand is made exclusively for Home Depot and were sold on its special functions and value. Well now, 3 years later, this exclusive models glass fogs up when we use it. There are only 2 of us living at home. We use it maybe 4 or 5 times a day. A microwaves typical lifetime is 9 to 10 years. Also, by the way, when we turn on the fan to highest, it sounds like an express train hurtling through our kitchen. Our dog had a heart attack and died the first day we operated it. No he didnt. We dont even have a dog. But you get the picture.

GE had recalls on models 8500 and 8700 due to the motor catching fire but not my 8600 which is right in between. So besides it being the worst working dishwasher weve owned by not even cleaning well, the unit catches fire and almost burns my house down and GE wants to give me a credit toward buying another fire trap as opposed to replacing it because its 5 years old. I expect appliances to last more than 5 years and not catch on fire. No more GEs for me!

GE microwaves are crap. In fact its not restricted to microwaves. Its their ENTIRE line of appliances. They team up with other grade e or f manufacturers for appliances (ie: LG, Samsung) and ANY GE appliance is almost guaranteed to fail prematurely. I see all these comments bucking Malaysia and in all reality the fact remains that Malaysia makes damn good stuff (think SONY). But it is the COMPANIES that build the products and how much theyre getting paid that factors quality. No doubt that GE is using the bottom dweller rejected off the assembly line parts to build their units. Most are Chinese garbage. China also builds some very reliable products but as the saying goes dumb American will buy anything. They save the best for them and sell us the crap.It is the lowest grade of those already should have been scrapped at the factory parts that GE passes off as quality and they do a good job at showing it. A cheap 30 dollar China made Emerson microwave made by Daewoo (Korean company that actually is decent) lasts longer and takes a hell of a beating compared to the overpriced rejected junk we call GE. The GE ac units are another classic example of pure garbage. Sadly the older GE works forever. That should sum it up. Why didnt the GE executives while visiting Thomas Edisons grave make every effort to step away from his grave and not stand upon it? Because Thomas Edison would pull them under.

We purchased a GE Profile Microwave with our GE Profile range in 2010. In 2016 we noticed an area on the bottom of the back wall that was peeling. It is in an area where nothing is rubbing or touching it. After taking photos and contacting GE customer service I was offered a discount on a replacement microwave. I expressed my concern that a new microwave might do the same thing--peel. I was told that the newer microwaves have a moisture resistant paint. The area that has peeled is much larger now than is shown in the attached photo taken in 2016. I expected my oven to last longer than 6 years; its a GE Profile and we take excellent care of our appliances.

Ive had this dishwasher for about 3 1/2 years now, and never have I been so dissatisfied with a product. I gave a review then, was contacted by a GE rep, followed their guidelines, even had a GE rep come out and review the problems. We changed our hot water temp, when we did dishes (not during clothes washing), checked to make sure the blades are not hindered, changed soap to Finish Gel (works best), added rinse aid. There is just not enough water to rinse off the dishes. Period. I do not add more heat/dry, and use Sanitize and Steam 99% of the time.What happens is the food sticks to the dishes and melds into them, causing permanent discoloration. This is no pot scrubber. It does no scrubbing! I have to wash my pots every time after I clean them in the dishwasher even if I pre-scrub them clean before washing! Sometimes the food from other dishes or the soap dumps onto the clean pot and makes it dirty! There should be a lawsuit against this company for this product. Its horrible! BUYER BEWARE! This rating should really be a 0 (zero)! Sorry I am not submitting proof of purchase from that time. We remodeled our kitchen in 2012.

My less than a year old GE microwave stopped working last week. My AT&T phone service died so I had to make repair arrangements online. Guy was here this morning. My microwave’s main board is fried. It does not conform to Repair Guy’s published schematics. Repair Tech could not upload new data to it. Repair guy did order three new parts including a main board. GE told Repair Guy that mainboard delivery ETA UNKNOWN. After three hours here repair tech left and told me to call GE customer care. Believe it or not, two hours on telephone with GE. First you need to talk to a customer service rep that cannot help you. They then determine you need a Customer Advocate. Then they need to input data on your file for the Customer Advocate.Then they need to transfer you to that department. Then you have to get a case number assigned. Then you give someone all the serial numbers and model numbers again. Then the Customer Advocate (CA) takes the call. The CA does not speak English as you and I speak English. After the CA puts me on hold to verify the purchase, then the appointment, then the tech and then the order they actually speak to me. In my case, the mainboard part is not available on CA’s computer. The CA has to electronically contact the parts department to find out if the part is in this universe. If the part can be delivered to my Repair Guy in Jackson, GA within 14 BUSINESS days from the date of the inquiry I have to take the part and wait for repair.In the event the part cannot be delivered in 14 days CA will start a process to get me a new microwave. The parts department has up to 48 hours to respond to the CA. When asked what happens if no response occurs in 48 hours, I was told, That never happens. It is the Christmas Holiday and I anticipated guests. My husband is disabled and his meals are pre-made frozen so I will have to decompose them and heat them on the cooktop. GE could care less about those issues. So after waiting five days for repair I have no working microwave. Someone told me not to replace my GE with a GE, but I did not listen. It is December, holidays, no microwave is an aggravation that I thought paying for a GE product would alleviate. So, on January 2nd I might get an answer. Part possible or new appliance COULD be ordered and delivered by someone sometime.

Our GE microwave, manufactured in 2012, has been running fine, but the door handle has cracked on the bottom. Imagine my shock when I found the cheapest price for a PLASTIC handle was well over $100. How can this be?

The paint started peeling on the inside ceiling area of the microwave the end of the first year we bought it. I called GE and they claimed this was not harmful to the operation of the microwave. It was disgusting to have paint chips falling onto food we were cooking. Now almost all the paint is gone and there is some rust too. How can this be for cooking and what if some of the paint is accidentally ingested? If GE did not replace or offer to repair the problem. Stay away from GE microwaves is my advice.

I purchased this GE Adora dishwasher about 3 years ago from Home Depot and it cost about $550 which I think should translate into a well made dishwasher. I only run it about twice a week so it gets low use. On inspection this month I noticed the racks were already starting to rust and that there was a tear in the door gasket. I called the 800 number for GE consumers and they told me they could order me the racks for $200 a piece and that they would send out a repairman for $139 plus the $40 part. This is more than the dishwasher cost. They also told me I should have purchased the extended warranty and that this particular dishwasher has only a one year warranty. What happened to GE? My family has GE refrigerators for years without an issue and my dishwasher is already exhibiting problems after 3 years.

Ive had a GE model #JKP68G microwave oven for the past 27 years!!! It has been absolutely fantastic!! I love GE products and how reliable they are. Theyre the best!

We bought a GE dishwasher and a GE oven/micro combo. We were told that we would have them in a week but it took three and a half weeks to get them. The dishwasher was damaged/defective and did not work; water leaked all over the floor several times and dishes wouldnt wash. They would not replace the unit but insisted that they had to service it. A couple more weeks passed and the repairman had to return thrice to finally get it to work. The microwave had a bent door that did not lineup properly when closed. Again, another repair was scheduled and we had to experience another service call. I have never had a worse experience buying appliances than I had at Pacific Sales. Kwam, the manager does not return phone calls. He made promises of helping us with a discount because of our troubles but has not kept those promises. Their contract installers are inept and unkempt. My appliances do not seem new since they were repaired and the door on the microwave is still not lined up as a new unit should be.This experience was an unmitigated disaster that should not happen to any consumer. Never will I buy anything from Pacific Sales or their parent Best Buy again. These problems are created by their management and their management does not care.

We have a lower end GE stainless steel model that came with the purchase of our new build home. The washer is just average and does not have a huge capacity. For only 2 people in the house it gets the job done in general.

Purchased new GE dishwasher after previous model lasted over 11 years. Family eats most meals and home and typically runs washer at least 4 times per week. New model was upgrade with stainless steel interior and all the efficiency upgrades from technology advances. Ran great for first 18 months then suddenly we opened one morning and notices water standing in bottom of machine. Emptied dishes, re-ran with same result. Technician called and spent an hour diagnosing to determine water pump, control board and wash motor would all need to be replaced at a cost of nearly $600 or 75% of what we paid for the unit new less than 2 years ago. Simply unacceptable that GE would produce such an unreliable product. We will be replacing with a different brand and would tell anyone to avoid GE dishwashers.

One needs to be a contortionist to replace the under light bulbs on this microwave. It is a TERRIBLE design. Why werent the sockets placed so that the prong holes could be visible? One has to do a back-bend over the stove top and then the socket holes are still not visible. DO NOT BUY THIS MICROWAVE. DONT BUY THE STOVE EITHER. IT IS DANGEROUS. THE KNOBS TURN EASILY AND OPEN THE GAS.

We are on our second GE Profile Series 60ssf dishwasher. The first one began to leak all over the floor. The store replaced it with a new one. We have had our present one about ten months. The first several months it did great and we loved it. The last two months we have noticed the dishwasher not drying our dishes. We have talked with the store several times to make sure we are doing all the right things. We are using sanitary level, power dry, Rinse Aid. We have had two technicians out and according to their computer it does not detect anything wrong. Interesting. The temperatures of the water quoted by the two were 60 degrees different. So what else is different? We received a call from supposed management of customer services saying, since the technicians could not find anything wrong, that we will have to live with whatever is going on. They will do nothing more.BUYER BEWARE! The GE brand used to be good, but not anymore. At least not in dishwashers. I definitely would not recommend this dishwasher to anyone even though it is top of the line, supposedly the best in proficiency. The unit has failed miserably, and the company had failed us miserably. We are left with a pile of junk!

Built our house and had new GE Appliances. Oven is a GE Profile and the computer panel went out twice in the first 2 yrs. The profile microwave model PEB 7226 SF1SS IS NOW ONLY 3yrs old and not functioning. We rarely use the microwave. Will never buy GE anything in the future.

Month Long Dish Washer Installation from Hell (Try #3 the best).Install Try 1 (I took off work for): Oops, I ordered the wrong hose. I am going to have to come back next week to install. I will call you and set something up. (installer). Next week Friday: Hello is this GE Installation services Umm its Friday and the guy never called or showed up this week to install my dishwasher I just purchased??!? (me). We then set up a time for the following week. How unprofessional.Install Try 2 (I took off work for): Umm still didnt bring the right hose. Can you go to Home Depot for me and buy the right one and bring it back? (installer). Ahh No!?! This is your problem not mine. (me). Well I will have to come back then. (installer). You have to be kidding me. I have to take another day off work?!? (me). Finally he gets a guy to come with the correct hose. Umm, can I borrow a screw driver and some tools from you?(installer). You have to be kidding me, sure? (me). Installer proceeds to drop the sides and fumble around banging the pieces on my NEW floor. Finally getting it installed. It doesnt look right. Dont the feet raise up and shouldnt the dishwasher be flush to the cabinets????!? and it looks crooked?? (me). Nope. (installer). I file a complaint and the guy removes my $60 install fee and sends another team out to fix it.Install Try 3 (I took off work for): 3 guys come and re-install dishwasher worse than the guy before them. From the other room you hear banging around and Oops, I broke a screw etc... This is what happens afterwards. Umm the plastic backing and sides are showing. Its pushed out farther than it was from the first guy. It definitely is NOT supposed to look like that. Plus its loose??? (me). Best we can do. Bye. (install team). This doesnt seem right....(me). Oh no, its leaking!!!!!!!!!!!! (me). So I called a plumber to come ASAP as I said before its NEW wood floor. New Plumber NOT associated with GE or Home Depot (who I probably will be getting a nice bill for calling last minute) proceeds to fix my dishwasher for the next 4 hours...Here is a small list of problems: 1) its leaking; 2) the foot vibrated off; 3) screws broke off; 4) damage to hose; 5) bottom plate installed at angle not even remotely level; 6) scratched up floor and cabinets; 7) installed too far forward and too low. This is the list. So far we still are trying to figure out where it is leaking from and if the dishwasher even will work. Thank god I actually got a Professional this time unlike GE/Home Depots teams. I then called GE Install services 1-800-432-7167 again and this is what they had to say: We already refunded you the 60 dollars. There is nothing we can do but we will file your complaint. I called again to speak with a manager and after a long conversation, he gave me $62 off my order. -- And let me tell you that is not going to cover the cost of the plumber I just hired to fix your mess. Not to mention the 3 days off work I took. Irritated I hung up. I bought a fridge, cook top, and double oven with GE along with this dishwasher. I wish I hadnt given them my business. Apparently, I am supposed to call back if the dishwasher doesnt work when my plumber is done working on it. Oh I WILL be calling back, you can bet on it. As for now I just hope he finds the leak... Moral of the story is NEVER use the install services they offer. You are better off getting your own plumber from the start.

My dishwasher came with the home when we purchased it, and we did not see any good reason to replace it. It is a standard model, with a nice stainless steel interior. We have had no problems with it and plan to use it until it fails. I would like to have the upgrade model in a new home. This one does a good job washing the dishes.

My GE refrigerator is almost 30 years old. It's not a frost-free refrigerator, but frost build-up has not been a big problem. I usually defrost it twice a year. I have had no problems with it over the years, other than the light bulb burning out. I would certainly buy a GE refrigerator again.

On 05/20/2014, our GE microwave over the stove unit burst into flames. My wife was using timer and walked away then turned around and heard the microwave fan start (spontaneously). Then she observed flames/smoke reflected in the Microwave window. She observed the interior of the microwave was aflame. The fire was extinguished with a rag & water. The burning items appeared to be plastic/insulation. The fan from the microwave was with the burning insulation on the rotating plate. Had this unit only 14 months during that time the microwave fan would turn itself on for 3 minutes and then turn off all by itself. Happened twice in 14 months. Glad we were at home and were able to extinguish the fire. Called Lennar the builder who put this unit in to take pictures and check electrical. Was told the GE unit was bad to call GE. I know this will be a hassle as others have had this same problem with not so good results.

Have a GE dishwasher put into operation June 2016 (new home). In Oct 2016 we noticed a leak and a serviceman came out and identified a loose soap dispenser - tightened it. Next time we used it, leaked as before. Same serviceman came again, this time replaced both the main seal & spinning water distribution wand assembly. Again, the unit leaked and on Dec 14th same serviceman replaced the soap dispenser. Before he got too far down the road, we called as the unit again leaked. He blamed it on excessive soap suds - which he removed manually. Following his departure, we again experienced a leak. Same serviceman returned on Dec 15th. After review, he advised us the DW would be replaced and we should get a call within 48 hrs to arrange. On Dec 17th (still no followup from GE) the DW leaked again - we video this time. On Dec 19th called customer relations and after much discussion it was apparent GE has NO CLUE what the heck they are doing. ONE MORE repair trip was scheduled - this time they would replace the inside and outside panel! We are fortunate to be retired otherwise this repair process would have cost us about $2000 so far! How idiotic is GE?? How much have they spent to avoid replacing this unit? Believe me this is the LAST GE appliance we buy from them. Dont know how they stay in business. We are awaiting the panel repair guy as of this writing. Will update once this service has been completed.

I had a new GE profile microwave which broke off couple of times and finally after 4 years of using it had to replace it. Since it was a built in so had not many options for replacement and went for GE again. This time the new microwave had a faulty door switch. It wasnt opening up every time. Scheduled an appointment and no one showed up - waiting for the whole day. I called the customer service 3 times and learnt that they had ordered some parts and were waiting for that. No one called and conveyed me this. I learnt myself after waiting from 8 am to 5 pm and upon calling them. They rescheduled me for a week later so that the parts can arrive. The day before the appointment I called again and now they dont have me in the scheduled appointment and got another appointment a week later. IT IS SUCH A BAD COMMUNICATION BY GE. I will NEVER recommend GE to anyone.

The performance of my microwave is great - not fancy but does the job. Its size is fine as it fits just right where we wanted to put it. No complaints. I havent had any problems, therefore I consider it a great value. Plus, I would get the same size if and when I replace it!

I got a GE cafe two years ago, all the matching appliances. A few weeks ago, we heard beeping in the middle of the night. ow every night at two am we get a message on the panel with annoying beeping. This weekend, we went out of town and when we returned the microwave was and had been on for a very long time. It doesnt take a genius to figure out that our house could burnt to the ground while we were gone! Thank God it didnt! Not to mention. my dishwasher does not clean! It takes 3 runs to wash.

I was heating up some Mexican food and smelled plastic burning and looked in the microwave and saw one plastic knobs that hold up the metal grill on fire. I blew it out. I have GE repairman come out to see if they could fix it, and he said that happens and they were not responsible for it. I told the repairman to get out of my house as GE has built a product that can burst into flames and will not address that they are at fault.

We remodeled our kitchen and bought full line of GE café appliances which we have not been happy. Microwave screen cracked in the first three months; refrigerator is at max cooling but still does not cool or freeze enough; dishwasher has never cleaned well and marks my dishes with gray streaks and its control panel quit working and had to be replaced. They said that it was my soap, water etc., even though it never happened with previous dishwasher. All this in the first ten months of ownership of a couple with no family at home. Servicemen were nice and polite but their products are crummy. Dont buy them.

We purchased this dishwasher for our rental. The last dishwasher was over 30 years old and still working but the racks were coming apart so we opted for a new one from Home Depot. A year later our tenants called saying when they used the dishwasher it rained in the basement. Our maintenance man called and said the dishwasher melted a hole in the right side about 1.5 inches by a 1/4 inch. Midway to the heater element. He did a temp fix with silicone.I called GE Recall number and was told it was not on a recall list. I called customer service and was told they would waive the service call. I explained this was a FIRE HAZARD. They insisted all they could do is send their tech out for repair. Since I paid about 280 dollars for the dishwasher I decide a service call would probably run near that and told them NO! I am now sending all information to consumer affairs department with my STATE REPRESENTATIVE. I also am putting the fire hazard info out there on facebook and twitter. I am waiting for someone else to say they also had a fire hazard. This should be on a recall list!

Purchased a GE 650 dishwasher which we quickly discovered has terrible racking for North American dishware. Also the control panel is overly complicated yet limited to use (always flashes settings even when not in use). Once you figure out how to load dishes into the very tight/ narrow tines they fall over and chip/break. When investigating the dishwashers by GE made in China/Taiwan etc all have same issue. The ones made in USA by GE have wider and longer tines. We have had MANY dishwashers over the 40 years and NEVER had one as bad as this.When calling GE customer service the senior rep was not willing to offer any customer satisfaction as nothing technically was wrong. At one point she stated we had made the purchase so live with it even though it was the wrong choice. We offered to pay for any cost difference, etc. When questioned about GEs interest in customer satisfaction she stated that was not a warranty issue. She was not concerned about a satisfied customer. With that, we will not be purchasing another GE product or its affiliates. What a waste of money.

It works great. My microwave is a small white one that has the power to heat or make a dinner. I enjoy using it. I just press how much time I need and the microwave turns on and it either warms up my meal or cooks it.

I purchased a GE dishwasher model no. GLD6700N00CC, serial no. ** about 4 years ago. It just finished the wash, rinse and drying cycle when without warning, the front panel on the dishwasher started smoking and spewing fumes in my kitchen. The front door of the dishwasher and top of my counter were extremely hot. Luckily, I was home when it happened. Otherwise, I might have come home to a fire.

I purchased a newly built home which had all GE appliances in the kitchen. After 2 years and 5 months, the microwave no longer heats the food. I had a 3rd party appliance repairman come to do a diagnostic evaluation. He informed me that the magnetron has gone bad. To have this repaired would be the same price as purchasing a new microwave. He also informed me that the magnetron should never go bad in such a short amount of time. I contact GE and my warranty was for 2 year so the best they can offer is a $75 good will certificate. What this means is I have to purchase a new microwave and send in proof of purchase and in 4-8 week, GE will send me a $75 rebate check.I am disappointed in the GE product. Their products are now made in Asia (my microwave says made in Malaysia) for cheap labor and the quality has gone down. What is worse is that they do not stand by their product. The fact that something as serious as the magnetron went out in less than 3 years is a red flag that it was not assembled correctly. The microwave is listed at over $500. I would have been happy with GE even paying half but $75 will not even cover the cost for shipping and installation. I am very disappointed.

Purchased a black stainless steel microwave model JVM7195BLTS. When we opened the box we realized the handle finish was stainless steel and not black stainless steel as the rest of the unit. The website picture clearly shows a matching black stainless steel finish on the handle. Store was unaware of any problems and reordered another one. They claimed the GE rep said they had a problem with the handles on these units but didnt tell the retailers.

I have had it with GE! Only 18 months after install, my beautiful, stainless, three-rack, GE, top-dollar dishwasher will not turn on. Repair attempts have been futile. Tech said not to expect more than seven years service out of new appliances. Were tossing this junk and buying CHEAP replacements going forward since all we have to choose from is throw away products. OEMs like GE should realize they are shooting themselves in the foot with their planned obsolescence business plan.

I have a new house (2 years old so out of warranty) and the kitchen has GE appliances that I choose. I hate, hate, hate them all! I have had problems from the first week in our home with the stove, microwave, refrigerator and dishwasher. I am so sorry I choose this brand! Today my dishwasher (for the 3rd time) isnt working. GE wanted to send their tech in a week. Then another week to get a part. I am so frustrated that I said forget it and called a local repair company. This is Friday, they will be here on Monday. I spent 2 hours on the dishwasher today. They had to replace my refrigerator and cooktop. My microwave went out 5 days after we moved in. Took 2 weeks to get it fixed. DO NOT BUY GE!

6/11/2014. My microwave of 5 years the GE Adora starting to act strange. It would start to hum and the panel light would light up. The humming would only stop if I opened the door. Sometimes it would stop on its own. But today the humming kept continuing and I thought it was harmless until I heard a loud pop in the microwave and smelled something burning. The microwave glass turntable had exploded from intense heat inside the microwave. It was bizarre. Immediately I ran over and unplugged the microwave hood. In all the years and houses I own, this is the most expensive microwave I have purchased and it has lasted me the least amount of time! Microwaves shouldnt start on their own and thankfully I was home when it did. Otherwise my house would have burned down.

GE Microwave Model WES1450DN1BB 1.4 Cubic Ft 1100 Watt - This product is absolute garbage! This product was manufactured in June 2010 and I purchased it in approximately in May of 2011. So after 13 months of moderate use, the unit no longer functions properly. Needless to say, the product is out of warranty by about a month, so I pretty much now have nothing more than an overweight paperweight.I wont bore you with all the details, but for the most part, the touch pad stopped working and if left plugged in, the microwave will start on its own and run for up to a minute before beeping incessantly. If I unplug the unit and plug it back in, Ill receive a different error message, and so on. I wont waste my time contacting GE, because from what I hear, they really dont give a damn!When I was young, you could by an American-made product and expect it to last for many years. However, ever since greedy corporate America decided to ship all our jobs overseas in the name of profits, I have yet to find any imported products that are worth a damn. Instead of one good American product that would last a lifetime, I now have to purchase the same imported piece of ** many times over to get the same longevity. Maybe this is what GE wants?Needless to say, GE has now been placed on my Do Not Buy list. I guess I will now buy from another major manufacturer to see if their foreign-made garbage is any better!

Bought dishwasher in 2016 for a vacation home. Used maybe 50 times, then door close sensor broke, replaced that and 2 months later, now board is no good. GE makes junk. Repairman also said that switch is known issue and they refuse to fix it. Never buying GE again.

We purchased the following from GE: GE Profile refrigerator, dishwasher, microwave, oven and cooktop in 2006 (six years ago). Last six weeks, the refrigerator, dishwasher and cooktop broke! We have insurance through Assurant on the products since it was recommended. We purchased the insurance for repairs and parts. Refrigerator - the motherboard (if you have other words for this) went out (4 weeks for a part). Now it is fixed. Dishwasher PDW8280NSS - This was the final answer from GE Consumer Affairs:I do apologize for this entire experience. I will be more than happy to contact you today between the time frame of 02:30-04:45 PM CST. Any additional questions you may have, you can contact me quickest by email. Again, I do apologize and I will contact you later today to discuss further options available to you. At this time, being the part is not available, the best option would be to offer a prorate on this dishwasher for you in order to have a functioning dishwasher in your home. I do appreciate your patience in handling this matter and will most certainly speak with you this afternoon. Thank you. Really, I have a case manager? The products must be really ** good if you need this as a department. Everyone should rethink buying GE products. Never again. I am campaigning against them! I cant get the part on a six-year-old high-end dishwasher. We live in the US, dont we? This should be a class action suit!

Microwave and convection oven together...perfect for heating food or baking. Very easy to operate. G.E.profile. Mounts over the stove with an exhaust fan and lights. Also has a rotating plate in it to heat evenly.

Seems to be a lot of wasted space in this GE dishwasher. If it had a 3rd rack then I would rate it higher. The back has additional sprayers, but the sides do NOT. I would think that having sprayers all the way around would help with sanitation.

About two years ago I moved into my condo and as a housewarming gift my sister gave me money to buy a microwave oven. I bought a GE over the range microwave. Well it quit over two months ago - really disappointed. I bought the next one but now after reading all these similar experiences I am sorry I bought the same problem.

July 4th, 2010 - GE Profile Dishwasher, Model: PDW9200N00BB, Dishwasher had been humming after cycle was over for a little while, this night I walk into the kitchen late and find it full of smoke. Circuit board has a hole burned though it and wiring harness is melted. Never tripped any safety, could close the door and it would come right back on, smoke and all. This model was not on the recall list but I called GE anyway. After describing the fire they send someone out, then they send a new dishwasher out and install it. I assume they wanted the old one to look over or just to get rid of it. New washer installed the end of July 2010, new model number PDWT500R10BB. Today is 2012-02-02 and the new machine would not stop at end of cycle (Got down to 1 minute and stay there for at least 20 minutes before we turned it off). This machine is now making the continuous hum after the cycle stops that the old one did before it caught on fire.Called GE, they said they could maybe go half on parts and service until they checked where I was located. (Wichita, KS. Area population 500,000+) They said that they didnt send factory techs to my area and I would need to contact a local repair service. I pointed out that they had a factory guy for when my machine was on fire and they said it was just a malfunction now, so they could not. No half on the price for repair either at this point. This is a $1100 to $1200 dishwasher with, as near as I can tell from complaints online, a history of going up in flames. I understand things break etc, but when you continue to put out products like this and then refuse to remedy the problem, I and anyone who will listened to me will never own anything GE again.

We first noticed a problem with our two-year old dishwasher when the lower spray arm broke. Soon after, the door seals started to leak, and we noticed the seal at the bottom of the door had completely degraded becoming brittle and breaking off. Our warranty had expired, but I contacted Mabe. They agreed to replace the parts free of charge, which amounted to approximately $300. I expressed concern that the dishwasher may have been overheating, causing the above problems, but this wasnt given credence as the technician didnt speculate in his report on the cause of the damage.Within the next month, we had a massive water leak. Upon inspection, the dishwasher showed signs of extreme heat. The sound insulation had bubbled and melted off much of the exterior of the tub. The electrical supply cord had a scorch mark. Once again, Mabe was notified. After much negotiation, they agreed to refund the price of the dishwasher. Initially, they had offered a certificate valued at 50% of the cost of our dishwasher towards the purchase of another GE dishwasher. This offer was declined as we wont have another GE dishwasher in our home unless were convinced theres no fire hazard.There are significant repairs required to our home due to water damage but we consider ourselves lucky to have avoided a fire. GE has had problems with their dishwashers in the past which resulted in a massive recall. Its time for them to acknowledge that there is a problem with the Cafe line and take measures to rectify the problem before someone is injured.

GE cafe dishwasher, model CDT725SSFOSS - Bought new home December 16, 2014. Dishwasher worked well for a short period of time. Six months into ownership the unit began to leak and was quickly and efficiently repaired while under warranty. 10 months into warranty, the dishwasher began to rumble very loudly during every drain cycle, to the point where it sounded like it was going to walk out of the kitchen. Warranty tech showed up and had to order parts. Not sure which pump to replace he ordered both. Tech returns 10 days later and replaces both pumps. He turns power back on and the entire unit is dead electrically. Nothing works, pumps, motors, keypad, nada! Repair keypad was ordered along with a new wiring harness, just in case it was the source of the problem.2 weeks later, and one week before warranty expires, the repairman shows up and replaces the keypad and wiring harness. Yippie skippie, everything works but the tech is still confused, telling me the keypad lights should turn off at the end of the cleaning cycle, he could never make that happen. He completes his repairs on December 23. The unit performs flawlessly for 3 complete cycles, except the lights on the keypad never turn off at the end of the cleaning cycles.Sometime during the week of January 11-17 (while I was traveling) the unit dies again. Completely inoperable electrically. Follow up call with GE warranty service and the entire focus is on the fact that the warranty has expired. I keep pressing and the warranty person finally admits that service parts should carry a 30 day warranty. Service tech arrives and tells me he has to order parts. Keypad has been back ordered and I have no idea when it will show up.Totally unreliable expensive piece of junk. I can only imagine what the future holds. This experience seems to mimic Jack Welchs business philosophy to a tee - maximize profit and return to the shareholders while minimizing production costs and ignoring the customer needs completely. Highly recommend that you run any direction except towards purchasing any GE appliance, especially the Cafe series. Dishwasher. Nonexistent quality controls, no parts available, disappointing performance, extremely high price, P.O.S! DO NOT PURCHASE GE APPLIANCES. Negative Stars rating is what I would give this product. It will for good recycle materials at the scrap yard, sooner than later I am afraid!

We had a new GE Monogram dishwasher installed September 2014, a little over a year. We had a hose leak and it cost us $229.00. I do not recommend this product.

I purchased a dishwasher and it doesnt clean all the dishes. They sent out a repairman on 4 different occasions (one came out twice) and each one gave a different reason why they think it wasnt working right (what we are doing wrong). Each time, we followed their directions and the machine still doesnt clean. A decision was made that they will not replace the dishwasher, but would offer us an extended warranty. I explained that an extended warranty is useless to me if the machine isnt working correctly now.

I was washing the inside of my microwave and noticed that paint was peeling off the top. It looked like paper. Reading the other comments on the same problem I knew it would do any good to contact GE. GE products have always been inferior to other brands in the market.

My GE dishwasher has clean all my dishes. Not leaving a run or mist on no dish. I can set the time on when I want my dishes washed. The programming is out of this world! The cost is a great easy and inexpensive cost. My wife was very happy with the purchase. The buttons are not too big. Its very digital timing.

As a landlord I have about 20 GE microwaves. I have had 8 handles break off in the last few years including the one in my house with me pulling the door open. Standing straight in front of it, just pulling regularly. Replacement plastic handles - just two pieces of injection molded plastic - selling from other companies for as little as $10 are $130.00. $130.00! There is a clear design defect here and the companys solution to it is to charge $130 for the plastic replacement part. Someone should go to jail. Literally. Please include me in the class action lawsuit.

The one thing I would change on this model is a top rack sprayer. The rack sizes are nice. The bottom rack holds pots and pans well, but top rack dishes need a good pre rinse before washing.

I was advised to replace the timer #WD21X10059. I replaced the timer and it still doesnt fill water. I purchased this 2000 Hallmark Park model and the seller said the dishwasher has never worked. The model #GSS1800Z01 does not add water when turned on. The water line has been checked and is OK. Is there a service bulletin on this unit?

Our GE microwave is used primarily for heating things though sometimes something is actually cooked in it. It is a useful tool and saves time and labor. I would rather have one than not.

I had a GE dishwasher installed by the builder when I purchased my home. The dishwasher had a fire in the wiring harness for the energy save drying switch. The dishwasher was under warranty and was repaired by GE without issue, and they told me it was safe. About 2 years later, GE recalled the dishwasher for having started numerous fires throughout the country. As part of the recall program, GE offered incentives towards the purchase of a new dishwasher; however, unless you purchased another GE dishwasher, you received virtually nothing. I purchased the top of the line GE Triton performance plus dishwasher and had it professionally installed, and given my previous dishwashers history, I purchased an extended warranty from GE. This new allegedly top of the line dishwasher blew a hose and flooded my kitchen, causing several thousand dollars in damage to the floor / sub floor and ceiling below. GE was contacted, came out, and made a repair; and my damage claim was paid by GEs insurance carrier Electric insurance. Once again, 2 years later, this same dishwasher blew a hose and flooded my kitchen and downstairs. I contacted GE and found that my warranty had been sold by GE to an outside company named Assurant without my knowledge. They were unable to provide me with a service appointment for about 2 weeks and advised me not to touch anything until the damage was documented by a GE technician or my damage claim would be denied. I contacted GE customer service and explained the circumstances and that the water damage would need to be mitigated in order to prevent additional damage to my home. GE scheduled a sooner appointment, but they failed to show up. I called GE again; they rescheduled for the following day and failed to show again. GE was re-contacted, and they scheduled a third appointment with A&E, a GE affiliated outside repair service. This time, the technician arrived but was unable to do anything unless I made a cash payment to him, as GE failed to include my extended warranty information when they booked my appointment. I re-contacted GE, and the next available appointment date was more than two weeks away. I was concerned that the water damage would cause mold and create an electrical hazard due to wet wiring, and the water caused the laminate floor and sub floor in my kitchen and downstairs den to warp and buckle. I was forced to contact my homeowners insurance in order to get this damage addressed. GE has been unable to get anyone to my home to address the situation. In total, I have spent about 16 hours on the telephone remaining on hold an average of 1 to 1 1/2 hours for each call, only to be told there was nothing they could do or that no supervisor was available or authorized to do anything. Assurant advised me they would look into it and get back to me, but I have yet to receive a return call. GE corporate headquarters was contacted, and they were polite but unable to accomplish anything either. I am removing the appliance myself and having it replaced at my own expense with any brand other than GE. I would strongly urge anyone making an appliance purchase to choose another brand; GEs appliances, customer service, and repair service are all unreliable and well below standards based on the hundreds of dollars we spend on appliances. My decision to purchase a GE dishwasher has resulted in damage to my home in excess of $10,000.00 and an unbelievable amount of frustration and aggravation waiting for repair personnel that dont show and waiting on hold to speak to people who can do nothing for you. If I performed this badly at my job, I would have been fired a long time ago. Learn from my situation and dont buy GE!

I purchased the model (PEM31SM1SS) GE Profile (Spacesaver oven) in November of 2008. Less than a year later, it overheated and failed. Since it was still under warranty, the repair was managed by the appliance vendor. The scorch mark on the rear wall of the oven was and is still there. During the past year, the paint on the interior roof began to bubble and peel. There is now a broad area of exposed metal and the paint around the interior door frame is also peeling. When I returned to my vendor, I was informed that several other customers had the same issue and was told to call GE. I also checked online and found many other complaints for the same thing.When contacted, GE offered me a $75 rebate voucher, applicable only if I buy another GE microwave. The current price for this model - the only one anywhere that fits the space - is $279. Even with the voucher, this is still a lot to pay for a product that has proved to be defective. GE does not appear to stand behind its products. It used to be a reliable company but given the issues Ive had with both this microwave and my expensive dishwasher, I will be looking elsewhere in the future.

I bought this over the range microwave in 2009 to go with my other Cafe appliances (dishwasher and range). After a few months, it stopped working and ge sent a repairman to fix it under warranty. He took it apart, replaced the touchpad panel, but told me that the old panel was still good and that I could keep it for the future in case I needed it. And I did. It stopped working a year ago. I took the whole machine apart, put in the original touchpad, and it worked. Until about a week ago. I went away on the Fourth, and when I returned 3 days later, I had the same problem for the third time. I just called ge service and was told that the replacement for the touchpad is $600. When I started to say that I could buy two Microwaves for that amount, the ge service person cut me off and asked if she could help me with anything else. Rude. In addition to this, the Cafe Range ($3000) has three unusable knobs because they were made of cheap PLASTIC and are cracked.They just spin and turn nothing on. When the third one broke, my wife had turned on the power boil and was unable to turn it off until I came home 2 hrs later. A huge FIRE HAZARD!! To replace the six knobs is, you guessed it, $300. I could buy an inexpensive stove for that. I have purposely used ge in lower letters because that is the way I feel about their appliances and their service.

Very easy to clean. Also, very reliable product. Its a built in above the stove, various levels of cooking and I love the 30 sec button. Black turntable with built in clock. Ive owned several GE products and find them very easy to work and user friendly.

My GE Profile Dishwasher is a plain Jane without the bells and whistles, yet is a trusted, working appliance. Honestly, the only beef I have with this model is that plastic articles do not dry completely unless placing the controls on Heated Dry, and leaving the dishes in the dishwasher for the entire drying cycle. I have had my kids place some dishes in the dishwasher, caked in day old food. I left the plates in the dishwasher, hoping to teach my kids a lesson about rinsing off their dishes before placing them in. Imagine my surprise when after running the dishwasher through its normal cycle, the plates came out spotlessly clean! Impressive!

I owned this microwave for the last 5 years. Easy to installed, good appearance, stainless steel, easy to operate but fancy enough to prepare different meals to include the younger ones. Lighting very good and vent excellent.

JVM1540 - We replaced the microwave that came with our home above the stove. When we took the old one out, the blower was not installed properly for ventless. We thought that had to be the reason it just stopped working. We felt sure it wasnt GEs fault as we have always trusted them for a quality product worth the price. WRONG! I cant help but wonder if Lowes knows they are selling a costly piece of junk! When our new one quit working, we replaced the fuse 3 times, now it says keyboard is shorted service required. And thanks to this site I am tossing this piece of junk without spending any more money. GE shame on you!

GE Profile microwave Model: PEB7226SF1SS came as part of the builder installation. In the first year had issues with the microwave not starting intermittently and had to call GE support who sent in a technician who had to work on the door alignment and the switch was the problem which said to have fixed. About 2.5 year from purchase the heating seemed to be irregular which we did not take much notice and then it stopped working completely. We called GE support and did get the usual routine of the product being out of warranty and have to pay for the technician. While scheduling they realized they did not have a their own service person in the vicinity and was advised to reach out to local service person.Local technician diagnosed that the magnetron has gone bad and advised most manufacturers have 10 years warranty on the magnetron as they are supposed to last for a long time and I should reach out to GE. Having reached out to GE support again to our surprise were advised that unlike most manufacturers this product did not have 10 year magnetron warranty. Customer service, part service and customer relations kept redirecting to each other. GE does not provide an option to sell the replacement magnetron to the customer and now want their authorized center to be engaged and paid again to have the part ordered and installed. Disappointed with GE product quality, their stand on warranty compared to their competition and their service which has given me run around and no solution. I have written to them asking for solution which they havent responded yet.

My 11-month-old GE Advantium oven no longer has any display, totally blank. When calling to make an appointment I was unable to speak to a live person but scheduled one for today from 1-5 pm. At 5 pm I received an automated call that the technician was running behind and would arrive in about an hour. By 8:30 pm no one called or came to repair my oven. At 4 pm when I was wondering if I would see a repairman I attempted to find on the internet a phone number that would connect me to a live person but had no luck. I have no idea what company is being sent out to make the repairs so that I can get in touch with them. Their service sucks.

Bought brand new GE Profile DW PDT845SSJSS as part of four appliance package to be installed as part of kitchen renovation. Bought in April 2018, renovation delayed until August 2018, install of appliances October 2018, installer by contractor plumber- excellent seasoned experienced installer. Never used DW until moving things into new kitchen. Washed dishes off in DW before placing in cabinets. After 3rd cycle- DW stopped working stating leak detected - contact GE. Are you kidding me? Brand new appliance! We had original installer come out- no leak- no visible water- we went to placed we purchased DW from - local place - Ray’s Appliances- asked for replacement DW. Was told we would have to pay for installation of 2nd DW at 225 charge. Are you kidding me? GE guy came out and did something to DW to fix it but said problem could return... Serious??? Well -DW worked for a few cycles- now displays leak detected again! Called GE and coming out 12/2. Ridiculous- I want a NEW DW with free installation! I’m paying @971 bucks for something that didn’t work from the outset!!!

My husband and I bought my mom a new microwave, an expensive GE model. It was great, but then all of a sudden we heard a bang pop and the microwave was burnt. Now its seriously peeling on the top bottom and sides. I HAVE NEVER SEEN THIS BEFORE EVER!

Purchased GE Dishwasher, Model GDF540HGD488. Its two or three years old and is junk. Top rack rails failing apart, bottom rack sliding rails have melted. Bottom sprayer has melted and wont stay on, incoming water has it bouncing on the bottom of the machine. As the heat dry is in it smells like melting or burning plastic. Dishes are NEVER clean and need re-washing. GE will do nothing, warranty off. Repairman says its just the type it is. Replacing it this weekend with a new Maytag, no way I would ever consider buying another GE product. Worst Dishwasher I ever owned.

My 2-year old microwave and range handle(s) have paint peeling issues. GE has a program to replace the microwave handle. They DO NOT have one a similar program for the range (same paint peeling issue on the range handles/rings). They offer a discount cost for the range handles. I am sending them pictures and another formal complaint.

We bought this dishwasher, with third rack and steel tub, after extensively reading reviews online. We went through Home Depot and had to wait a month for the dishwasher to be delivered. We have had it just over a month now and not only does it fail to get all of the dishes completely clean (even when run on heavy cycle) it NEVER dries even with the dry boost on. We never overload it or load it incorrectly and still there are dishes and utensils with food residue after its done running which takes hours. I predict it will rust out in about five years (planned obsolescence). The only feature Im happy with is that it is nearly silent. Not hearing it run helps to not remind me how much money we wasted.