My GE dishwasher was installed the first week of October, 2019. After 3 loads, the unit was no longer functioning properly. I called GE to set up a service appointment to get them to come look at the dishwasher. It ended up taking 3 different technicians, ordering 3 different parts, at 3 different appointments before the problem was fixed (or so I thought). By the time I was able to use my dishwasher again, it was already the end of December and my 30 day return window expired. It is now mid January and I am already having the same problem as before and having to go through the whole process again. Because the year warranty is only for repairs, they will not just replace the unit, and instead I will have to continue dealing with this nightmare. Obviously, I will just be replacing my unit on my own after this.... And it will not be with GE!

Last fall, we updated our kitchen counters to quartz, and the Jenn-Air to a GE induction cooktop. While it is indeed pricey, the joy of cooking is not overstated here. The quick heat up, the ease of controlling the heat more precisely, and the easy clean up makes this unit well worth it. I love it!

When we purchased our home it came with GE appliances which was covered under a one-year warranty. My microwave has been broken for nearly 3 months. It is almost impossible to get a service tech to come out immediately. GE customer service is the worst I have ever dealt with. They are unprofessional and unreliable. Most of all uneducated about their job. If I could return all of the items in my house that were made by GE back to the seller I would in a heartbeat. The Appliances are poorly made and the customer service is too difficult to deal with it. It’s not worth the money or the Headache... Stay away from GE appliances.

I purchased this GE Profile dishwasher last June, I paid $1,499.00 for it and have had three (3) service calls. The first one said the water is not hot enough, the second one said run the water in sink and get hot before you use the dishwasher. The tech was here again this morning and called in to tech services and was told put plates on the right side of the rack only and the dishes will get clean. Are they kidding me? I called the 800 number for customer service and was told by Dominic (rep in customer service) that they would replace the dishwasher and allow me a 40% discount on a new one because this one is working as designed. It is my understanding that the dishwasher should wash dishes, so that tells me it is not working as designed. I want a new dishwasher, preferably one that washes the dishes and not one that I have to pay an additional 60%. Are you kidding me? This is not right. I have read the reviews on this dishwasher and it seems everyone who purchased the dishwasher I have are having the same problems and it is not working as designed. Please let me know asap when the replacement dishwasher will be delivered. I will not pay an additional 60% for another. It is not right that you would keep making excuses until warranty runs out. I notified you of this problem one month after I purchased it and I have lived with this problem for almost one year and now you tell me that you will give me a discount on a new one. I have already paid for a new dishwasher and that is what I expect in return. Thank you. I expect to hear from you soon.

The microwave is small enough for 1 person and yet big enough for a family of 4. I feel it cleans up pretty easily also, inside and out. This is also a stainless steel on the outside, that makes it easy to clean.

I just moved into a senior Community and the GE Dishwasher was already here. I moved from a condo that also came with a dishwasher, a GE, new. It was builder grade and I hated it. But I am really enjoying my GE in my apartment! This one cleans very well and is quiet. I like it a lot.

I bought a Moffat washer and dryer, and the timer came out of place and burnt on the inside. The timer clips in and if push too hard it will fall out or break the clip. We have extended warranty on it and due the repairman came out twice. The warranty person said it cost more for the repairman than the dryer worth - theres no more warranty. I think the dryer should replace when the timer fell out of place. This dryer should be called back.

Coincidence or not but after posting my review, threatening to get the attorney general involved, putting pressure on local GE distributor through the builder, we have received a replacement dishwasher. This is not a happy ending yet unfortunately.The installer who delivered the unit was filling in for someone who took a day off and was not familiar with complete process. He came to our house at 9am and left at 2:20pm after spending hours reading instructions and maps on how to put things together.The new unit works okay for now but does have a slow drip from the upper left corner. This has been an extremely frustrating battle and we are now more worried about what happens after the warranty runs out if problems continue.One option is to buy extended warranty and give GE more business, second is just to replace it with more reliable brand. I am giving GE two more stars for replacing the problem unit but we are still hurt from the entire process, especially after buying top of the line product. We truly feel that customer service people should have been more sensitive and understanding of the consumer instead of firing back. Their bad attitude really did not help and added more frustration.

I purchased a GE microwave, model LVM1750DPWW, in 2012. It was delivered approximately 12/6/2012 and was installed in July 2013 after our kitchen remodel was complete. In March 2014, my daughter was warming something on the rack when the back upper rear hook started sparking and caught fire. I am thankful the only damage was to the microwave and to the smell in the house for a few days. When I called Lowes and GE, they act like theyve never heard of this issue. Yet, I see many other complaints of the hooks catching fire. Just to be sure, I turned on the microwave again. The hook started sparking immediately. GE sent a repairman to the house who told me that GE ought to let people know not to leave the racks in the oven. Since she was cooking on the rack, it would be difficult not to have the rack in the oven. He said the oven was a safety concern, could not be repaired and that GE would bring out a new microwave and install it for me. Great! I was pleased - yet concerned. A couple days later, I received an email from GE customer service saying that we had put the rack in the oven incorrectly. There is NO way to have put it in incorrectly. Besides that, he couldnt have seen if this was true since the hook was burnt and melted. I am pretty angry.

I have the GE Monogram series dishwasher. This machine has some great features. It lights up when the door is open. It is the quietest dishwasher I have ever owned. The only negative that I see is, it is slightly small on the inside.

I purchased a GE dishwasher 1.5 years ago and it has been nothing but a problem since day one! The door will not stay latched and the dishwasher is perfectly level. You might get 1 or 2 washes in before you have to work on it again. We bought a set of appliances from GE and the stove and refrigerator have worked well. However this dishwasher is junk and I based on my experience I would not recommend this product to anyone!

I bought a GE microwave in June 2011. Paint started peeling off the inside top soon after purchase. Now, all the paint is gone and GE doesnt care and Walmart wont replace it. So today, I bought a Panasonic. Maybe it will last. Its fifty dollars cheaper, too.

Bought GE range microwave JVM3160DF3BB11/16 from Lowes. Tripped the breaker. Replaced the breaker with a new. Would immediately trip the breaker as soon as you pushed the start button. Last time it tripped the breaker oven went dead. Wont even light up. Junk. Do not buy made by Haier in China with the GE name on it.

I have used 4 dishwashers of various brands in my house over the past 30 years. The current one is a new GE dishwasher (Model No: GDT695SSJ0SS), which is by far the worst. The dishwasher never dry, no matter which cycle I choose. When it is done (green light on) water still flowing down everywhere inside - on the door, on dishes, at the bottom. When I called GE customer service it said I have to use rinse agent in order to get it dry. Of course that means we have to constantly buy that additional product (made by a GE subsidiary?).For those who dont remember this, our old dishwashers did not required the use of additional product and still dried dishes perfectly. GE is apparently producing products of lower quality, yet the repairman sent by GE claimed that this model is their best ever. Really? Is this company so arrogant that it pays no attention to the convenience of its customers? Since the repairman found no defect with the machine (even though it does not dry), GE refused to accept either a replacement or a return. From design to functions to price this is indeed a lousy machine. Ill never purchase another GE product again.

GE Microwave Model JES1655DR1BB - I have had many microwaves over many years but never had one malfunction as bad as this one. I am only glad that it happened with me rather than my wife or child. Or, if I had left the room while it was on. Immediately after turning the unit on, it started making loud electrical arcing noises and flashing light. I had just placed a microwave safe glass dish inside. I removed that and tested again with nothing inside. Same thing happened. I next thoroughly cleaned the unit. Tried again. Same thing happened. I had paid a little more for this unit than the usual believing it would be worth it. It clearly was not.

I bought this microwave about 2 years ago (2011). Yesterday the microwave turned on by itself, I tried to stop it by hitting the clear button that didnt work so I had to unplug it. When I plugged it back in it seemed ok so I reset the clock but within minutes it started again, this time the key pad read key pad short-circuit and then went blank. I am glad I was home when it happened. I am now wondering if I should repair it or replace it.

I also bought a counter top GE microwave oven model jes1451dn1bb that turned itself on and then stated a vegetable sensor error. I did not trust it after this and when I plugged it back in, it stated a keyboard short had occurred and that I may need service. What I need is a non-GE microwave oven that works longer than 18 months. Prior to this machine, I had bought the same model back in 2003 and the same thing happened; The machine turned itself on and stated a popcorn sensor failed. This was back years ago and I complained to GE but never heard from them. This problem has been going on for years and they do not give a ** about the consumer who lives with this machine. I complained tonight about my second microwave and unless a miracle happens, I will never buy another GE product again in my life!

We recently purchased a new GE microwave and are pleased with its service and price. The microwave is attractive and seems to be constructed well! We would buy another GE product and feel that they provide quality in appliances!

The looks are ok. It works great, not too noisy. Wouldn’t mind replacing it with a different color and apparel. It fit great over the oven and is a space saver. Cleans up well, not too hard to clean. Not sure of the exact price, but I remember it was very cost efficient

I purchased my GE profile microwave in 2010 when my kitchen was being redone. I picked it for its style and the GE reputation. So far after 9 years, I hope this wont jinx me, it has been a wise choice. I use it daily.

We bought 6 new GE appliances when we purchased a new home. The reason: my husband worked for GE for 35 years and we wanted tell our friends how happy we are with them! Now, we are sorry we have to complain about the dishwasher (Model #GDWF160R1OSS). The only good thing about it is how quiet it is. We have tried many different soap products, a little soap, more soap, Rinse Aid, half clean or nearly clean dishes placed inside, only to have the glassware looking horrid, not clean and cloudy. Service man offered suggestions but none have worked. The stainless steel interior also looks horrid because of streaks. So much for energy efficiency when we have to wash all our glassware by hand to get the residue of soap off them. Another dishwasher we have had for 25 yrs. does an excellent job - so dont blame it on the phosphate removal from soap.

GE Stainless steel dishwasher rust inside. Its more show than function. Size is great. GE stated in writing that this is normal for GE stainless steel appliances as GE stainless steel is not real stainless steel. Rust is not covered by GE warranty!

This is one hell of a dish washing machine. You really need to think about getting in on this thing at the ground level. You put the dishes in dirty and they come clean! Holy**!

Microwave counter top - On Oct. 15, 2010, I purchased JES1460 DNWW at Pacific Sales San Jose. Since then, two service calls on this microwave which replaced one that did not work. New sensor on service call 10-10-11. Today is 3-6-12, strong electrical smell practically knocks you out. I unplugged the unit. We always purchase GE appliances. No more, very poor quality. We are upset.

Ive had this stainless steel GE Dishwasher model GDF645SMONES with the controls in the front for nearly a year. The dishwasher constantly comes on with the slightest accidental touch. However the buttons that control the cycle settings are extremely difficult to operate to cancel the lock or delay hours features. I have to literally bang on the buttons to get a response. My thumbs are now sore from the constant pushing to cancel that lock and delay features that came on accidentally. Once locked, good luck in canceling anything. Im so disgusted with this $600 dishwasher. Complaints to GE and the so-called warranty company that turned out to be one and the same, have fallen on deaf ears from the day I got it. Do yourself a huge favor, do NOT buy this dishwasher. Customer service is awful.

One needs to be a contortionist to replace the under light bulbs on this microwave. It is a TERRIBLE design. Why werent the sockets placed so that the prong holes could be visible? One has to do a back-bend over the stove top and then the socket holes are still not visible. DO NOT BUY THIS MICROWAVE. DONT BUY THE STOVE EITHER. IT IS DANGEROUS. THE KNOBS TURN EASILY AND OPEN THE GAS.

I recently purchased a GE Profile 1.9 microwave oven from Home Depot less than a year ago. Last week I went to remove something that I had cooked and went to close the door and it would not stay shut. I ended up getting some masking tape to try and tape it shut in order to keep the light from staying on and burning out until morning when I could get a better look at it, thinking that it had to be something small that could be taken care of without any problem. Hinge adjustment, something getting in the way that I couldnt see, etc, etc. Wrong! I have been over this door with a fine tooth comb and there is nothing that I can see that is preventing it from staying closed, not only that but according to everything that I have read, I am very lucky that I didnt get fried while trying to figure out if the latching mechanism was functioning correctly. I am not even going to go through the long drawn out process of dealing with GE over this due to the simple fact that I have been there done that with my dishwasher that showed up with the front panel dented a few years back from the factory and I ended up blaming the place that I had purchased it through instead of GE and have since found out by reading other complaints that this seems to be something that is not unusual when it comes to GE appliances. I spent over 1100.00 dollars on the dishwasher and they only replaced the panel instead of giving me a new one, and I have never been satisfied with the way that it operates, and it was a very long and drawn out process and I am just not willing to spend the time again on another one of their products. It is unfortunate that we have entered a time where customer satisfaction means nothing, and the days of caring about having repeat business from a satisfied customer are over. The prices continue to rise on the things that we have become to depend on and cant seem to live without, but the quality and workmanship have not only diminished but also present safety threats. I will never purchase another GE anything and I am looking forward to the day when we all have finally had enough of this and do something that makes these companies stand behind the products that they sell and quits ripping the consumer off. Its rampant across the board no matter what you buy, and there should be laws in place in order to keep it from happening. We have laws for everything else, why not have a couple that protect the consumer and their pocket books.

We bought our new home 4 years ago & bought upgraded GE Profile appliances. To date, the gas range has been serviced 3 times, the refrigerator too many times to remember & now my dishwasher pump has gone out. We found out the pump just cannot be replaced, but all hoses, etc. must be purchased as well. GE is CRAP & I will never even consider purchasing anything from this company again. Knowing it was bought out a few years ago by Whirlpool (I believe) but still remains under the GE label - consumers BEWARE.

I purchased this in Feb. 2013. Just before the 1 year warranty was up the control panel went out. They came and replaced it. Now just a little over a year of the replacement, the control panel went out again. Worst microwave hood fan Ive ever had.

Purchased a GE 650 dishwasher which we quickly discovered has terrible racking for North American dishware. Also the control panel is overly complicated yet limited to use (always flashes settings even when not in use). Once you figure out how to load dishes into the very tight/ narrow tines they fall over and chip/break. When investigating the dishwashers by GE made in China/Taiwan etc all have same issue. The ones made in USA by GE have wider and longer tines. We have had MANY dishwashers over the 40 years and NEVER had one as bad as this.When calling GE customer service the senior rep was not willing to offer any customer satisfaction as nothing technically was wrong. At one point she stated we had made the purchase so live with it even though it was the wrong choice. We offered to pay for any cost difference, etc. When questioned about GEs interest in customer satisfaction she stated that was not a warranty issue. She was not concerned about a satisfied customer. With that, we will not be purchasing another GE product or its affiliates. What a waste of money.

Our stainless steel finish 1100 watt JES1142 microwave is around 2 years old. Within the last year the finish inside started to corrode (yes, my wife cleaned it regularly with a non abrasive, appropriate cleanser). Also, the door latch button started sticking and a few days ago it just stopped heating. Unfortunately I cant find my receipt, but I bought it at my local Lowes on Bell Rd. Nashville TN. Serial # is MA212483G. Manufactured July 2013. Was this just a lemon? Very disappointed.

Cost of washer $749.95 plus 4-yr warranty, install and hoses, $273 equals $1,023 for this GE stainless interior tall tub dishwasher GLD8700N20BB that only lasted 6 years and 4 months. It wont run, wont fill with water, nothing. Six years. Time to buy again. My advice, buy a cheap one and replace it every 36 months and forget the extended warranty. Installed: Sept. 2009. Dead: Jan. 2016. This was a replacement to an LG dishwasher that completely flooded my kitchen and caused a total tear out of my kitchen, and my homeowners insurance took LG to court. That LG cost $42,000 for a new kitchen and months of contractors and work. Washing dishes by hand is looking better every day... Think about it.

I purchased a Ge profile top of the line microwave installed over an electric oven. After 3 months the plastic handle came off and Ge replaced the entire door. This handle has now come off 3 times. The service tech said it has a plastic connector that weakens over a stove. It supposed to be mounted over a stove. This is just poor design and totally unacceptable for their top of the line microwave.

Our General Electric Dishwasher does a very good job of cleaning and drying our dishes. It does these jobs very quickly and quietly. We have had it for about 5 years without any problems or repairs. I would recommend our dishwasher the General Electric Profile for home use. Several of our friends and neighbors recommended this dishwasher when we bought it.

I have microwaved many types of food in mine! Remember, it’s not just for reheating leftovers! I have cooked fish, and chicken successfully. Those turned out juicy and tender. I follow directions from a microwave cookbook. It’s easy and clean up is a snap.

I had a GE microwave that matched the GE range that was already in my condo when I moved in. When the range died, I got a new, matching microwave too. I like the way it works, the controls are intuitive and its easy to clean. No complaints.

Have been trying to have repairs for new appliances less than year old since before May 20th. Have had cancelled appointments, service never showed, wrong parts etc. Went to consumer advocates for help, no help. Today my appointment was again cancelled and rescheduled to July 10th. About to have a stroke. Both ice makers dont work, yet I am not put ahead. Have to go back in line after GE cancels.Purchased microwave, double oven profile appliances, two dishwashers for which gasket fell off and dispenser for soap leaked, french door refrigerators, all stainless steel. I just got off phone with consumer advocates and again was told next date July 10th. And I do want an attorney to contact me. Thank you and I hope I get a response.

2years and 2 months GE Model JVM1540 microwave purchased at Sams quit heating. Everything works other than it does not microwave, GE customer no-service says the part magna something is covered for 5 years, however the labor is not. I offered their customer no-service dept. a deal. If it was my fault the MW broke I will pay the entire cost to fix it but if it was a defective part, they have to pay the entire bill including labor ( which is the right thing to do). They declined to do the right thing.

We had purchased the first listed model of dishwasher (Model PTD7505SSF8SS) and installed it on Aug 27/16. It worked for a total of 13 days and broke down on Sept 9/16. After a good deal of phone tag - a technician looked at it and said no less than 3 internal components had failed, the unit needed to be replaced. We were without the unit from Sept 9/16 until Dec 23/17 when the new replacement unit (Model PTD845SSJOSS) was installed. It worked for a total of 20 days and broke down on Jan 12/17. More phone tag... Tech looked at it and found a number of issues (motherboard, door switch, etc...), in addition - it had been leaking water under the dishwasher for the time it was in service. (All 20 days! What a record!)When a dishwasher leaks upstairs... It doesnt go well for the drywall ceiling downstairs. (The rep at GE was cold and calculated informing me that is what insurance is for!) Im not sure that is what someone who spent $1,699.00 for a GE product (in good faith of a reputable product) expects to be told by the individual who has the ability to make things right? At any rate, this is what you can expect from the trained professionals at GE. When they finally got around to looking at my file... They decided to simply replace the motherboard in the hopes it will fix the leak also.I would have liked a refund at this point (not likely) so I requested yet another replacement (given the issue of water leaking), they absolutely refused. As of this date Feb 2/17 we are still without a dishwasher. Goes without saying - no more GE products will enter our home and I will share, with everyone I can, the caring and kind words of support I experienced from the top level at GE.

This dishwasher model no. GDL6860N00SS and serial no. DM833394B was purchased in the summer of 2008 and has given me no problems until now. I used it last around 3pm on October 11, 2011 and apparently it was still heating up because my husband noticed a plastic burning smell the next morning. So he opened the dishwasher and it was burning hot! It had my granite countertop scorching hot, it also started to melt the bottle on the top of the counter. I think this could be a manufacturers defect.

Purchased an entire line of GE appliances for kitchen after having prior (still working) appliances for 13 years. Have had at least 5 services calls and countless emails and phone calls for non functioning Dishwasher. Here is response from GE Manager: I have reviewed the pictures and no I would re-wash those 4 dishes if they came out of my dishwasher prior to using them with my family. Dried on fruit, starches and dairy are tough for any dishwasher to take off as the sugars in them act like glue. Again for these types of foods we would highly recommend more pre-washing to make sure that they are not left on the dishes after the dishwashing cycle. CAUTION: DO NOT BUY.

4th service call for a piece of ** over the range microwave that keeps breaking. The service is a joke too. The sent some moron to come take a look at the microwave after I placed this latest service call. He came and without diagnosing, he ordered a few parts and scheduled a follow-up for today. He called this morning to reconfirm the appointment (which was already confirmed 2 times previously and this reconfirmation has never taken place previously) and I missed his call. When I called him back short whIle later, his voicemail directed me to call the 800 #. After a 35 min hold with them, they said since I didnt pick up the phone in the morning, the appointment was canceled. What???? It states nowhere that theyll call you to reconfirm an ALREADY SCHEDULED AND CONFIRMED appointment and that if you miss the call, they cancel the appointment. Next service call is a week from now, which makes it 3 weeks without a microwave. I hope they rot in hell.

I own a GE turntable microwave. Ive had it for over 10 years and it is still going strong. I purchased it because of the capacity, the color, the wattage and features. The wattage in this microwave is amazing. It doesnt take long for things to heat up. I highly recommend this brand because it is so durable and the wattage it has. The features on the microwave are easy to access and has more features than I normally use. To have this microwave for so long and its still works just like I purchased it yesterday. Great job GE for providing an excellent product.

Called out GE service tech to diagnose my dishwasher which was not draining after the wash cycle ended. Was told it was the control board and it would be best to buy a new dishwasher. Purchased a control board online (was a GE original part for a lot less than the GE price) but it did not solve the problem. After researching the problem online, I found out that it could be the drain valve. Sure enough, bought one for $14, installed it myself and the dishwasher works like new. Called GE Service to try and get a refund for the service visit ($89), was told that I had 30 days to have the tech come back out at no charge. Tech never advised me of this policy and GE will not refund my money.

We bought the countertop stainless steel microwave model JES1142SJ the end of 2010. Noticed a rust ring under the revolving paint about a month ago. The paint was chipped off and when I washed it with a dish cloth, more came off. It is getting worse. We didnt stop using it since it seems it is only coming off under the plate but is it safe to continue using? Could it catch fire? Is it putting bad things in the food we heat in it? Even though it is not an expensive microwave ($100-$125) it should not be rusting inside. It should last longer than 3 years!Sounds like GE will not back up their products since so many microwaves owners are complaining about the paint being inferior and flaking off. There should be a recall for this problem on all microwaves sold by GE. Complaints have been from countertop to the most expensive dual stoves! This is not acceptable and GE needs to step up and deal with the problem with their microwaves that they sell. I usually buy GE; but this is making me have 2nd thoughts and think that my ones I bought in 2010 will be the last purchased from GE.They did come out twice for my range when the oven stopped working at 2 years and one of the eye knobs to turn on and off needed to be replaced when it would not turn off. But a 2 year old stove should not have needed any repairs. I noticed a big difference in quality after I bought this new one when we moved. My old GE from 1996 is still my favorite one and is still working just fine in my sons house.

My 3 year old $600 GE micro caught on fire with nothing it. I set the timer on my top of the line GE microwave for a reminder. Nothing in the micro, cooking nothing! When I came back it was on fire! Melted the inside. If I would not of been there it would of burnt my house down! The only way to shut it off and put out the fire was to turn off the power to it. The next day as soon as I turned the power on my GE microwave started on fire again!!! This must be happing to many people and needs to be addressed by GE! This company needs to be held accountable for burning houses down!

I purchased a GE Spacemaker microwave in Jan. 2001. Shortly thereafter, the frame around the door cracked, becoming worse until in Oct 2006 I complained to GE. They sent a $75 credit towards another GE. I purchased another GE in Oct 2006. After a while, the handle became loose. Today, the handle broke off at the base where it attaches to the door, rendering the oven unusable. I dont have kids. This appliance was not abused. I see in looking through the comments that other consumers have had similar problems which would suggest a product defect. My next microwave will not be a GE.

I purchased a GE Smart water heater and installed in October 2004. I have not had any issue or problem. 50 gallon natural gas unit for 5 people. 40,000 BTU I am looking to replace before there is a problem and will certainly look at GE again, but these more recent reviews are a concern. The trouble is, these websites attract those who are dissatisfied and may give a biased view of a product.

I have the same microwave for 15 years and it works great, we use several time a day to heat up food. I would highly recommend this product to all of my friends and consumers. If I remember correctly my mother had a GE microwave and oven when I was growing up.

Purchased this item online and received delivery on 2/13/15 from P.C Richards. In less than a month after installation of the JVM7195SFSS microwave range oven the keypad stop working making it a useless tool taking space in my kitchen. Ive made more than 4 schedules for repair service. Its now May 15 Ive yet to see a repair person. Here are some of GEs lies for the past three months: GE parts were in back order; the service person claimed I wasnt home; I didnt pick up the phone. Even an appointment on my Sabbath was botched by the service person. While homebound recovering from surgery I called PC Richard who scheduled another service on 5/14/15 between 1-5pm. Still a no show. Yet PC Richards representative stated that the service person claimed that I wasnt home. The next morning 5/15/15 11:40am a service specialist named ** at ** extension ** calls stating the repairman is sick. Im confused! On what date was my repair? How do I get rid of this product installed in my kitchen wall? How do I get my money back? How do I make PC Richards and/or GE complete the repairs without losing a work day for foolishness or forsaking my Sabbath day again?

My Microwave oven is 22 years old. It still works fine, but does not have power levels on it. The reheat is vague and I have to keep checking so things dont burn or dry up. The dishes get very hot after about only three minutes. Other than that, it is easy to clean and still looks good.

We purchased a complete kitchen of Profile appliances. Everything is fine except dishwasher! The first one didnt clean food and left scum on everything... The company sent service several times replacing many parts.... finally gave us a new one... It still doesnt clean. It will not remove peanut butter, avocado, and my teacups are perpetually stained dark brown. My old dishwasher, Kenmore, left my dishes sparkling... no matter what was on them, plus I didnt have to run my kitchen sink to get hot water first! I will not use GE in my next house which will be built in about 3-4 years.

I purchased a General Electric model peb7226df1ww in 2013. It lasted two years, then failed. I replaced it and two years later the replacement failed. At least GE microwaves are reliable in that aspect. You can count on them to fail. I am convinced GE installs a delayed kill switch on their microwaves to help their revenue stream. This was the last GE appliance I will ever purchase.

The microwave was purchased for above the stove. Its clean line and easy to use detail made it perfect for my little kitchen. Price was even better. Clearly, I would suggest checking value when shopping. Sometimes you pay more for another brand name and miss a real bargain.

My purpose is to inform the public that GE will not stand by their stainless steel dishwasher appliance on rust. In less than 10 months the outside of our door has rust spots. I used only soap and water and cloth to clean as door does not get dirty and our water in Hawaii is safe and drinkable. Does not require water filters. GE CS said, We will only cover for 30 days after purchase, and cleaning products used and most likely our water type caused this issue.

GLDT696 series dishwasher - I have put up with my GE appliances and their problems for years, but now I will throw in the towel. Our Contractor appliances were replaced 5 years ago when remodeling the kitchen. Ten years of no problems with cheap stuff replaced with Stainless Steel GE ovens, fridge, microwave and dishwasher. I will only mention the dishwasher in this posting. Bottom line... Wish I went with another manufacturer. The washer has a gasket that loves to fall out of place creating leaks or floods. The pump has failed after the one year warranty. The control board has been replaced twice and today it looks like there will be a third one. That is if I am stupid enough to hold on to this piece of junk. If I buy another manufacturers steel front dishwasher it will not match the other appliances. At this point I dont care. Unlikely to ever buy a GE appliance again.

RCA RMW953-White 0.9 cu. feet Microwave, 900-watts, 10-power levels, end cooking signal, glass turntable, 6-one-touch cooking menus, speed and weight defrost, cook by weight. Bubbles obscure text. I wanted a white microwave with a door handle, .9 and fairly powerful. I was glad to have found this microwave. But I dont know if the hole was there before, or my teenagers or I inadvertently put a small hole in the plastic covering over the control panel outside the microwave (NOT meant to be removed, I asked support) but now its become a larger hole as air got underneath. I cannot read the button text. I tried to cover it with scotch tape and thats not working.I searched and found out this is a common problem with GE microwaves. The buttons are very close to the bottom and therefore, countertop, so if you have a utensil or plate or something that sits near the microwave, it might nick the plastic coating. I called GE support (in India) and they said since its under warranty, I can return it. However Id have to pay shipping costs. Fortunately, I bought this at Wal-Mart (I hate to support this store but it was the only place I could find this style) and they have an excellent return policy and there is no charge for shipping. It was easy to call and request a shipping label within the generous warranty period. You might save yourself the trouble of a return or be very careful to not put a small hole in the plastic coating. Again, this is not protective coating for shipping, this is a permanent coating to protect the buttons.

In January 2013, my husband and I purchased new appliances from Home Depot, including the above referenced dishwasher. The first dishwasher was delivered broken. The display panel was detached from the body of the dishwasher. At that point, I was concerned about the quality of the product. From the way it was detached, it appeared to be very cheaply made. (It was also installed incorrectly, causing a leak under our sink and ruining the bottom of our cabinetry. We settled this with Home Depot, but I include this detail to help emphasize my frustration over this whole situation.)When I contacted Home Depot about the faulty product, they agreed to provide a replacement, so I decided to give it another try. I wish now that I had simply returned the product and purchased another brand. Upon receiving the new dishwasher, I noticed immediately that the edge of the inner rack was scratched so badly that the plastic coating was gone, and rust had already begun to appear. I had to call customer service and get replacement racks. (More on this to follow.) Allow me to detail our service call records:Call #1. Heat dry didnt work at all. The technician told me that I needed to run the water in the sink and make sure it was very hot before running the dishwasher, and he changed the settings. This created a slight improvement, but not much.Call #2. Soon after, detergent tabs started to get stuck in the dispenser cups. I was using the exact brand recommended in the manual. The technician told me that detergent tabs were just the worst, and that I should try gel detergent, even though this is contrary to what the manual states. The detergent ruined my silverware, and I have had to purchase a new set, which I now hand wash.Call #3. Using gel detergent did not work. Technician came back, and told me the wrong replacement racks were sent. That must be what was blocking the water from getting to the soap. He ordered another replacement rack. He brought a plastic door, watched the water, and told me the upper arm wasnt spinning fast enough. He made an adjustment and claimed to fix that.Call #4. Detergent still not emptying from the cup. A different technician came back and used the plastic door. He found a different problem, but did not have the parts to fix it, so, another service call had to be scheduled.Call #5. Technician comes back, and finally fixes the detergent cup problem. For now.Call #6. Heat dry now does not work at all. There is so much water on the dishes that I have to hand dry them, and afterward, I have to mop my floor. There is just a massive amount of water in the dishwasher. In addition, it will not start except on a one-hour delay. Pushing the delay button does nothing to change the settings, and does not allow me to scroll through like it should. This appointment is scheduled for today, but I am not hopeful that anything will change.At this point, I have no faith that this dishwasher will ever work. Customer service did extend my warranty for six months, but that is the only concession I have gotten from them. That extension will expire soon, and I fear that at that point I will simply have to spend another $600 on a new dishwasher and leave this one on the curb. Its unacceptable for any consumer to have to purchase a new dishwasher less than two years after purchasing from GE.

My GE dishwasher has clean all my dishes. Not leaving a run or mist on no dish. I can set the time on when I want my dishes washed. The programming is out of this world! The cost is a great easy and inexpensive cost. My wife was very happy with the purchase. The buttons are not too big. Its very digital timing.

We have a GE Profile Microwave/Oven combo unit. The paint is flaking off inside the microwave. Most of the ceiling paint is gone, and the floor of the microwave is flaking. Because we have a combo microwave and oven, the entire unit must be replaced. Thats around $2400. We cannot match the color, because they dont make bisque appliances any more. GE customer service suggests we replace the microwave with a countertop model, leaving the dead microwave on the wall. This is unacceptable.

I have had the GE Profile for approximately 8 years with no Issues. I learn something new it will do every now and then I had no idea was possible. I stillHave not conquered the convection baking and that is my fault. I need to use it more often since it wouldn’t heat up kitchen like the range does especially these hot summer days in Texas.

We have had this microwave GE JVM1631wb007 (2003) for a number of years installed above our stove. It was given to us by my husbands son so we did not have it registered with GE as owning it. However, I just sent an email to GE today asking for help as I find absolutely nothing on the internet about a scorched outside microwave door. We have had no issues with it whatsoever - until now. When we returned home from a one week vacation this past Sunday evening, we came home to a scorched OUTSIDE door on this microwave! The inside is fine. The two people who came into the house while we were gone said they did not use it but it is DEFINITELY scorched around the entire area on the outside around the screen area. I refuse to use it although my husband (who is an appliance repairman but does NOT work on microwaves) says its fine to use. Its not only hideous, it LOOKS unsafe to use. Im scared its going to catch on fire but my husband says dont worry and go ahead and use it! Im attaching a pic of it... Anyone else heard of this? Its not like we dont have the money to replace it. Im NOT going to touch the thing... You cant tell him anything. He thinks its fine. I need PROOF that this is dangerous to convince him... Please help before the house burns down!

A few years ago, I purchased a brand new GE microwave oven. A week ago the microwave oven stopped working. I contacted an Appliance Repair company for repair. When the tech came & disassembled the microwave oven, he discovered pliers inside the oven. We took pictures of it (BTW, it wasnt the cause of the problem). I contacted GE to alert them of this & they told me that the robots that assembled the microwave oven probably dropped it in there. Then they said they will send a tech to my residence to investigate. I told them that the pliers was removed & the microwave oven is fixed & assembled. Nonetheless they sent a tech anyway. I told the tech what his Customer Service said & he said he wasnt surprised about the tool being inside an appliance from GE & GEs response. In summary, I would not recommend purchasing any GE products. They proved their products are a safety hazard & they dont care about the consumer nor their safety. All they care about is taking your $$$.

Almost 2 years ago and right from the start this dishwasher did not clean. Numerous times they had people come out and supposedly fixed it. Ive had different suggestions as to what to do. 1. Turn on the hot water tap and make sure its hot. 2. Use various different cleaning solutions on top of the dishwasher soap. 3. Use loose detergent.4. Throw at the bottom of the washer.One of the arms keeps falling down. And the last time I was told I could return it and get a deal on a better machine. I am now left with hand washing every item that goes into it unless I want gritty glasses, dishes and silverware. I bought this at Home Depot. I will never buy any products such as this from them nor will I ever buy another GE product.

My GE dishwasher is 34 years old and it still cleans every dish, pot, pan and silver spotlessly. It has never needed a repair and the racks are in near perfect condition.

My GE dishwasher is just OK, I would say. It saves water and money. It is fairly efficient to load and pretty effective at washing on normal but many times I need to hand wash the big or hardened food off the dishes before loading, which feels like more work than should be necessary. Id rather not wash my dishes twice.

I wish I could rate this dishwasher ZERO stars. I bought my first GE cafe series approximately 6 months ago and after the first week, there were three separate, unrelated problems. I called GE repair and the serviceman came out and said he fixed all the problems. He did not. I contacted the store where I bought it, and after contacted GE directly was able to get a brand new one. After two months, problems started again. Once again the repairman came out. Long story short - 2 months, and three sick days later (on my part) dishwasher is still not cleaning dishes thoroughly. I contacted GE several more times and they sent me some dishwasher cleaner and offered me a discount on a new GE dishwasher.... I will never purchase another GE anything and advise everyone else to do the same!

I bought the matching GE Microwave and Range four years ago. After three years of usage, the plastic on the handle melted and peeled, making it very uncomfortable to open the door. It was caused by heat from the GE range below. It took months to replace and cost almost $150.

The microwave (JVM1860WF001) came with the new home. It quit working. It still turns on, but does not heat. After reading all the complaints, I will not go to the expense of fixing this microwave. I will buy another brand. Goodbye GE. It appears by the other complaints, that GE does not care.

New home community - all GE appliances. Model PEB7226SF2SS microwave scorching and catching on fire; GE doesnt stand behind their products and homeowners cant use because products our dangerous (per tech).

I purchased a GE Microwave Oven model # JES1139WL03 in late May of 2010. In early July, the paint started coming off the inside of the door when I wiped it with a damp dishcloth. I called Lowes, where I had purchased it, but was told that their warranty was only 30 days. I called GEs Consumer Support line and was told that for $65, I could ship the microwave to a repair center who would determine whether the machine could be repainted or would need to be replaced. I was told that either would require me to pay for it, since the machine still worked and peeling paint was not considered to be a warranty item. I guess if it catches fire, then they might warranty it.

I am now facing my 5th repair appt about my 2 year old microwave. I have spent nearly $300 on repairs to be told I can purchase a new one for 50% off. Well, $426 plus my $275 I have paid IS A NEW One! 20 hours of me having to be available for service. I did not know the life of this appliance was 2 years. GE complaint number **. This is an unacceptable resolution offered by GE!

My GE DVM5140DN1BB Serial # ZS 902371B manufactured in December 2009 has stopped functioning. It looks and sounds like it is working but it will not heat. GE only guarantees their warranty for 1 year after the date of purchase. This should have been my first clue. For a fee, they will come look at it.Growing up we had an Amana Radar Range. My mom bought it in 1987. I replaced it so that I could save counter space and also that it would match my other kitchen appliances. I bought the GE microwave in May 2010. This product lasted for a total of 16 months. Ridiculous! In my opinion, big business companies no longer have to be held accountable for producing bad products. Money was lost but will never again be spent on a GE product.

GE Profile dishwasher washes dishes, pots, and cutlery well. Nice capacity. Also has an antibacterial cycle which is handy when someone is sick. Doesnt have a grinder in the drain (which my KitchenAid had) so I rinse everything before I put it in the GE dishwasher.

2 year old GE ADORA dishwasher - I am so disturbed tonight after seeing what happened to the protection rubber that is on the exterior of my dishwasher. I decided to buy a new dishwasher because the bottom tray would not stop when pulled out at the correct stopping point. Today I got my new dishwasher installed and when the installers pulled the old one out I was shocked to see that the protectant that I would assume was placed to protect my house was melted all over my wall behind the dishwasher. WOW. Talk about a MAJOR fire hazard. Thank God my house didnt catch on fire because of this faulty equipment. Check out my pictures and you will see the pile of protectant that was under, on my wall, and behind the dishwasher once it was pulled out. Sincerely concerned.

I purchased the dishwasher in August. In September, two months later, it would not drain. GE sent a service tech out under warranty who found food particles stuck in the drain pump, removed them, put the dishwasher back together and went on his way. Since then, we have been basically rinsing the dishes clean before even putting them into the dishwasher as, obviously, this dishwasher cant handle much. I have also been keeping the drain filter screen spotless. Two months later, the drain is clogged again. GE sent a second tech out who said that the first tech should have repaired the dishwasher.The problem is that GE knows that the drain pump screen and the filter screens are inadequate and let food to pass through and block the pump. GE has redesigned the pump and the screens and filters and even added a filter to the design and we will get all these new parts installed for free and the dishwasher will then work as it should. Tech ordered the parts on 12/21. The service call was scheduled for tomorrow, 12/27. I got a call today from GE saying the parts had not been delivered. I know this because they are being shipped to my house and they have not arrived. GE called to reschedule the service call to January 6th, 2020--another week and a half away!!!! Clearly, this dishwasher is not working as it should and GE has a problem on their hands. I am now weighing my options as I sit on hold on GEs Customer Service line as I wait for someone to complain to. But as the dishwasher is still only a few months old, I am tempted to load it up and bring it back to the big box retailer from whom I purchased it and demand a refund. This is ridiculous!!!!

Model WES1130 GE Microwave - The entire interior of the microwave just started peeling off the coating/finish around 3 years after purchase. The turntable wheel guide path totally disintegrated the finish of the path. It still worked but was so unsightly and disgusting to look into the interior and possibly dangerous to eat anything that had been put inside to cook. I just got rid of it. I purchased another GE Model JES1460DSBB and it started malfunctioning after 3 weeks. I returned it and will not buy another GE product.

We bought a GE dishwasher model GDT720SGFWW thinking that GE was a reliable brand... What a disappointment! The first dishwasher we received was damaged and the door would not close properly. It took a week for GE to send a repair technician who confirmed that the unit was defective beyond repair. It took another week for GE to order a replacement unit and another week to get it delivered. The replacement unit arrived today and guess what? It is also damaged and the door will not close, same problem as the first one! Terrible products, slow service. I will never buy a GE appliance again!

Last summer GE replaced the peeling handle on my microwave oven. I have treated the new handle with kid gloves. No abrasive cleaning products have been used and the oven burner under the handle is used infrequently at very lower temperatures. One year later its peeling AGAIN. All the burner control bezels on my GE Cafe oven have also peeled. The handles look like plastic covered with aluminium foil. Cant believe GE hasnt fixed this problem or issued a recall. I will NEVER purchase another products made by GE!

GE microwave oven (jes1651sj02) started to spark like lightning, which can be seen through the inside vent grid/grill located on the right. Sparks are seen just behind the waveguide cover where the magnetron is located. It seems to be a common problem with GE microwave ovens from what I have researched. The microwave has now stopped working and just makes an odd noise like groan or urrrrr. It’s just over 2 years old. Its a piece of **. It should last 10 years or more, like my last 2 have. I gave away our Sanyo because it wouldnt fit the decor of our new kitchen - wished I never had.

GE Stainless Steel Profile Dishwasher - My dishwasher is about 5 years old. Two years ago, we noticed that the gaskets, both around the tub and on the bottom of the door, were becoming gummy and rippling. We were hoping to make it another couple of years before buying a new dishwasher, but a couple of week ago, the top arm fell off because the gasket was so degraded. We ordered the appropriate parts and were only able to replace the top-arm gasket and the tub gasket. We had to call an authorized GE repairman, specifically RC Appliance in Sparks, NV. When he tried to get the gasket out, his hands turned black from the rubber. After about an hour of trying to get the new gasket installed, he had to use his pliers to crimp the gasket in place leaving large dents along the bottom edge of the door. He said the factory had crimped the old gasket in place at the factory from the other side. I am extremely unhappy about the workmanship and the fact that the gaskets did not last a reasonable time. I dont want to seek an attorney, but would rather GE contact me to discuss what must be done.

Lousy and wont clean dishes. $1,000 down the drain.

After a year and a half the dishwasher stopped draining. A $231 service call removed the three corn kernels and one watermelon seed that caused. See it all the time says the happy repairman. Another good example of why not to trust GE. Mrs. Gs sales and service complicit in the deceit.

My Profile dishwasher is not on the recall list, yet the heater element malfunctioned and did damage the entire inside racks and spin bar along with contents. GE told us to have their recommended repairman provide estimate. Repair guy estimated over $600 to fix. The unit was smoking hot which caused bubbling on the exterior and the dishes to show signs of burning. Well with estimate, GE is offering a discounted top of the line dishwasher for over $600. Pretty sure, I do not want another GE. Also, when I told the agent that I was afraid that if I had not been home, it may have initiated a fire, she said it would not have happened. Really?

This microwave is nearly 20 yrs old and is still working great. We replaced the handle but other than that it has been great. I would definitely recommend the GE brand as it has been very reliable. I give this product a great rating.

Unit is only 7 years old and not greatly used (only two adults who dont use it much)… Purchased as part of package including GE refrigerator, range and dishwasher (already got rid of refrigerator, as parts kept breaking and unit had other chronic problems). I turned the microwave on to make popcorn - it immediately made a terrible noise and filled with smoke with an electrical smell. Unplugged the unit and contacted GE Repair. When I described what happened, I was transferred immediately to their safety unit because of the nature of the problem. A GE technician arrived today and almost immediately diagnosed the problem: a metal component that directs the waves of the microwave generation tube had burned out, and by federal regulation, he claimed, cannot be repaired - the whole appliance must be trashed and replaced. Once again, I have experienced GEs poorly engineered products that appear to be designed to fail in a relatively short time. Can you spell planned obsolescence? (No photo provided, as there is no external visual damage).

JVM6175SFSS - I purchased this over the stove Micro in July 2014. When I cooked a potato or frozen meal it would sound like it was going to explode. Condensation drips down behind my stove and the window and door to it get all steamed up. The fan clears the door & window but is very loud and intrusive even on low. Besides that I have never needed to use a fan when I use the microwave. GE repair came and said there was nothing wrong with it. But after thinking about it, came back the next day and took it apart. The tech called GE engineers and described to their amazement the way the inside was made. They said no way. So the tech took pictures and emailed them to GE. They reviewed it and said thats the way it is. I wouldnt stand for that and called them again and told them that the bottom of the micro gets scalding hot. At that they changed it out.... for another one with the same problem. The wall behind the stove is getting ruined from vapor dripping and all the same problems exist. They will be coming again and I am going to insist they take back their junker and let me buy a safe microwave of another brand even though my other appliances match. I am sorry now that I bought my GE stove and refrigerator now because they match the micro.

I notice when cleaning the inside of the microwave that the coating on the top (ceiling) of the microwave has bubbled and cracked and there is a hole in the interior top coating. This unit is about 9 years old, and is a dual unit as the bottom is a convection oven with very little use. Im told I need to replace the microwave. I have never seen bubbled and cracked interior in many years of owning and using this type of appliance. The photo shows the defects in the lining coating. Im really upset about this.

I like my microwave. It works alright but the fan on it is extremely noisy. This is the first GE microwave that is so noisy. Besides that it defrost food well, I like the different functions on this microwave. They work great.

I may be speaking too soon because I need to run my dishwasher again to make sure the minor leak truly has been fixed, but I am very impressed with the responsiveness of GE customer support. There was virtually no wait to talk to a rep about my 2-month-old dishwasher with a drip (plus water was collecting inside). Less than twenty four hours after my call, a friendly man was at my door to fully diagnose and then correct the issue. This was the cheapest, bottom-of-the line model that they so quickly came to service! Now in an ideal world, a new dishwasher wouldnt need any servicing at all, but I think all dishwashers are pretty finicky so at the moment, Im pleased.

I needed a microwave, and researched a lot of brands, some the buttons quit working, others sparked. Found this GE on sale at Lowes about 4 years ago for $29.00 and so far I am very happy with it. I must admit it is a little big, but it works beautifully. It does fit on the counter, so for its size and the price it is a great deal!!!

I am writing this more as an educational notice for consumers of the G.E./Rheem gas water heaters to aid in uninterrupted service and understanding of the water heater. Installation locations: If you have installed your unit outside, all though in the owner’s manual, it states that G.E./Rheem says to never install the unit outside. People that live in warm climates do have their unit installed as such, but in a metal enclosure, of which to the city codes are fine, but again not by the G.E./Rheem standards. So being as this is accepted by city codes, people do and will continue to install water heater outside in enclosures.

I purchased this Spacemaker Microwave Oven (HVM1540LP1CS) from Home Depot in Aug. 2010 along with a GE electric range (JB400SPSS). I wanted the appliances to match and they look very nice in our kitchen. Four days ago the microwave stopped working, that is, it comes on and appears to be working but does not heat the food placed in it. After looking on the internet, I found that other consumers have had the same problem and it appears the megatron is the culprit. The microwave was manufactured in March 2010 in Malaysia so it was not an older model that has been sitting in a warehouse somewhere.The cost to repair the microwave will be about $125 which is about half of what I paid for it. I will not repair this microwave just to have it fail in 20 months, General Electric should be ashamed of themselves for selling foreign-made products that do not last more than 2 years. My only hope is that the electric range we purchased does not follow the same course as the microwave, consumers should be aware of these problems before they purchase General Electric products.

Very quiet and cleans a large volume of dishes. Love the silverware rack and the overall look of the dishwasher. Also great value for the money. Though we have only had for three years it has held up great.

GE Profile microwave Model: PEB7226SF1SS came as part of the builder installation. In the first year had issues with the microwave not starting intermittently and had to call GE support who sent in a technician who had to work on the door alignment and the switch was the problem which said to have fixed. About 2.5 year from purchase the heating seemed to be irregular which we did not take much notice and then it stopped working completely. We called GE support and did get the usual routine of the product being out of warranty and have to pay for the technician. While scheduling they realized they did not have a their own service person in the vicinity and was advised to reach out to local service person.Local technician diagnosed that the magnetron has gone bad and advised most manufacturers have 10 years warranty on the magnetron as they are supposed to last for a long time and I should reach out to GE. Having reached out to GE support again to our surprise were advised that unlike most manufacturers this product did not have 10 year magnetron warranty. Customer service, part service and customer relations kept redirecting to each other. GE does not provide an option to sell the replacement magnetron to the customer and now want their authorized center to be engaged and paid again to have the part ordered and installed. Disappointed with GE product quality, their stand on warranty compared to their competition and their service which has given me run around and no solution. I have written to them asking for solution which they havent responded yet.

Just bought a Monogram dishwasher one week ago, and the front sound barrier fell off. The service man came out, took a look, and said it was not a big deal. I questioned him why it fell off within such a short period. He stated that it was GEs policy: to make Monogram quieter than competitors, they put in sound barrier in front. However, it fell off often. Since it does not affect how the dishwasher work, GE does not believe that it is a big deal. Therefore, no need for quality control, and he will use new glue to glue it back. No guarantee that it will not fall off later... What is GE stand on the engineering products any more? Will never buy any more GE product...

Dishwasher Disaster SR# TD729818B M# CDT765SSF1SS - Please, Please, Please, help me to come up with a solution with the issues that have plagued me and my family since we purchased the dishwasher referenced below in the numerous e-mails and electronic correspondence! As I write this E-mail, the GE Assigned warranty repairman has the dishwasher in question torn apart and disassembled for the 3rd time in the last month and half (Please see included photos). A repair I was told was only going to be minutes to conduct has now lasted over 3 hours and caused me to miss a very important appointment. That time frame will go at least another hour if the repair is even possible? Not to mention that a dishwasher that has been used less than 25 times has once again been torn apart and reassembled. I dont care how well built they are, this in my mind affects their performance!The repairman from JK Appliance has spent at least 12 man hours of repair time on the dishwasher, made a half dozen calls to your tech support (check your records), and has never spent less than 4hrs here on a visit. Once again, I have to be here for those visits (time out of my day) plus the stress of watching a brand new $1600.00 dishwasher dismantled time after time! At what point does G.E. make a decision that the amount of money being spent to repair a defective machine is not worth it?? I have to believe that 12hrs of repair time plus an hour of travel time for three separate visits each way, has already added up to the price of a new/replacement dishwasher?The other two G.E. appliances (microwave/Gas Stove) purchased with our remodel last year have performed flawlessly and we are happy with them. However, the trouble with the dishwasher has soured us on ever considering G.E. again! I plan on sending this E-mail and attachments to every consumer/watchdog group (Consumer Affairs) that Im aware of and to the store (Lowes- Farmington N.M) that the appliance was purchased at. This is not meant to be a threat, Im just at my wits end as to how to get to the end of this long tortuous journey that a simple appliance has caused for me and my family. Yes, there are certainly more pressing problems in the world, but right now this is the one that is currently affecting my family and the happiness in our home!Please advise if there is another route that I need to go with this problem including any alternate points of contact (GEs Escalated Issues department). My phone number is ** and maybe a simple personal call of apology from someone at G.E. explaining what my alternatives are would be considered? Thanks for your time and consideration.

We remodeled our kitchen three years ago and purchased three GE cafe products: the dishwasher, microwave, and stove. The stove has been wonderful, no problems. The microwave was defective when we purchased but was easily repaired by the install of a new circuit board (I believe that is what it was called). Anyhow, no problems since. The dishwasher has been a big disappointment (it too needed a new circuit board) in regards to its performance. Dishes come out looking horrible as if there is still soap on them! I tried different types of soaps, the liquid, tabs, and rinse aids. Nothing seemed to work! I finally gave up on the liquid and my husband cleaned out the liquid dispenser completely and I only used the tabs as the results seemed to be a bit better. I regretted trashing our 15+ year old dishwasher that worked wonderfully! I am giving my review three stars because my coworker suggested I try a product called Lemi Shine (you can purchase at Target). I was not hopeful but it was the answer to my dishwasher prayers! It is incredible and I have used it for a few months now and have no complaints about my dishwasher’s performance. I use only the tab dispenser (Finish Powerball) and then I sprinkle Lemi Shine around the tab and my dishes are clean with NO residue! As an added bonus, the inside of the dishwasher is spic and span too! I guess I didnt notice how filmy and cloudy it had become. Try Lemi Shine and I hope it works for all of you too!

I purchased a dishwasher from GE 3 months ago and it broke, just stopped working. I called GE. After being on hold for an hour, they scheduled a repair call with At Bay Appliance, gave me a confirmation number and everything. AT BAY dispatch says they never received it and cannot schedule an appointment with me, I have to go through GE. I took the day off of work for this repair!I called GE again and was told to call Consumer Relations who apologized and scheduled a second call with AT BAY, apparently the only company who can repair in the SF Bay Area. Guess what? They say they never received the repair order and that I have to call GE. Again, I took a day off for this repair. What is this? Ive never experienced such poor service in my life.

Microwave performs wonderfully but it has peeling paint inside. I contacted GE about it and the only thing they said was, Well give you a coupon for money off another GE microwave. Why if I had money to buy another microwave would I purchase a GE and watch the paint peel off again. I am retired on a fixed income. New appliances dont come easy.