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Buy GE Microwave JES2051DNWW
GE - 2.0 Cu. Ft. Family-Size Microwave - White
Find big savings on GE Microwave(s) at Appliances Helpers. Open Box and Floor Model Discounts Available on Major Brand Appliances! Low Prices. Cook a large meal with this 2-cubic-foot GE countertop microwave oven. With its jumbo-sized capacity, this microwave handles large containers to cook more food in less time. This GE countertop microwave oven comes with a variety of features including delayed start, timed and automatic defrost, and preprogrammed controls to make cooking even easier.
Manufacturer: GE
MODEL: JES2051DNWW
MSRP: $199.00
Related Error Code Pages:
GE Refrigerator Error Codes, GE Range Error Codes, GE Washer Error Codes, GE Dryer Error Codes, GE Microwave Error Codes, GE Dishwasher Error Codes, GE Water Heater Error Codes,
Related Troubleshooting Pages:
GE Refrigerator Troubleshooting, GE Range Troubleshooting, GE Washer Troubleshooting, GE Dryer Troubleshooting, GE Microwave Troubleshooting, GE Dishwasher Troubleshooting, GE Water Heater Troubleshooting,
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Related Parts Pages:
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Buy GE Microwave JES2051DNWW
Outstanding value and deal the price for this unit was the best one I could find it’s small simple to used and fit in my kitcjechm area like hand in glove I purchase then as matching pair for 429 dollars each all I needed for my new home and they are not bad looking at all,simple set up and great functionalities for the money no complains so far they get the job dome nicely thanks Best Buy’s for sucke great deal and quick delivery
No matter what it is whether it's a GE hot water heater, an iPhone, a car or a frozen TV dinner, you're going to find someone that had a bad experience. After a day of rain eight years after I put in my Home Depot GE hot water heater, the pilot was out. I don't know if it was wet in there or what but it took me 10 hours of repeated attempts and while I was searching online for answers and deals on replacing it, I kept trying. And tonight at 10:30 PM I didn't bugger about, I just held down the pilot for one minute, and then once the pilot remained lit on its own, as fast as I could I turned the thermostat to medium high and kaboom it lit up wonderfully. Maybe it dried out but I would not say that GE water heaters are a piece of Home Depot junk. As I said earlier I installed mine eight years ago and it has never had a problem and since tonight it restarted and I checked the tap and now have hot water. I suspect it will be fine but if I need a new one, eight years hasn't been a bad run. Just follow the instructions very carefully and repeat and repeat and repeat. Good luck.
The GE microwave model CJES1290Ml01 does not get used much, maybe 15 minutes per week. I have not even used convection oven or broiler part, so we could say very gently used. Sparks and grinding noise out of the magnetron tube area started recently and there is no metal in the microwave. It arcs like there is metal. There are not enough miles on this equipment to need replacement, but it is too expensive to fix. Im not happy with Walmart GE product. Did they cheap it up?
I thought that making a purchase of GE products would be a positive experience especially with GE Customer service - should they be needed for resolution of any complaints. Wow... was I wrong! I purchased a GE Microwave (junk), a GE refrigerator (junk & previously submitted a review), a GE Stove (no problem - so far) & a GE Dishwasher (junk) & this review is based on this product. All of the aforementioned GE products were purchased at the same time. The dishwasher began to leak & malfunction. I called GE & they put me through the paces - the beginning of another terrible experience. I was directed by GE & RC Willey to Consumer Electronics who send out a repairman who proceeded to rip me off for 165.00 for a part that didnt work! C.E. denied sending a serviceman to service the dishwasher! I returned to GE for help in getting my dishwasher back in service. The ONLY solution that they offered me was a replacement that I had to purchase! Bottom line the experience cost me close to 675.00!! The Original GE Dishwasher cost me 1,000.00!! GE refused to take the dishwasher back or even give me any type of credit for what I have. What I have now is another GE piece of junk that I had to pay full price for - $550.00 + tax, etc... The washer runs forever - does a terrible job in washing & rinsing & leaves a film & a white powder-like film on the glasses. Ive changed detergents in an effort to get a decent wash out of it & that hasnt worked. I am so sorry that I spent so much money for GEs Top of the Line appliances only to end up frustrated with GE Junk & a Customer Service Department that was just as good as their product. I would NEVER purchase or even think of purchasing another GE product!!! My advice to anyone considering purchasing ANY GE Product is Dont Do It.
On 05/04/2014, our GE microwave over the stove unit burst into flames. My wife was sitting in our family room and heard the microwave fan start (spontaneously). Then she observed flames reflected in the kitchen window. When she went to the kitchen, she observed the interior of the microwave was aflame. The fire was extinguished with a spray bottle of water. The burning items appeared to be insulation. The fan from the microwave was with the burning insulation on the rotating plate.
The microwave overall is good. It looks very good. I think that the price was good as well. I would certainly recommend this item as an item to buy. So far it appears to be well built, I have not had any problems with it.
I live in a condominium building with approximately 105 units. We all had the same GE microwave installed in our units approximately five years ago (contractor-installed). I sent out a mass email to all of the owners to ask if they were having the same problems I was having my microwave, which was the touch panel will not accept commands. I received approximately 15 complaints from various homeowners with the same complaint.When I called GE to tell them the problem I was having with my microwave, they told me a technician would have to come out and diagnose the problem. The service call would be $99.95, and at that time the technician would let me know what the problem was and tell me the charge for the replacement part and labor cost. I told GE Customer Service that there were many people in my condo building who were having the same problem and I wanted to know why each homeowner should have to pay the initial $99.95 service call fee? The response was, That is our policy. To placate me, GE customer service said they would charge me the initial fee but I would receive a 25% discount for parts and labor.In the meantime, two or three other homeowners made service call appointments for their microwave oven with GE. One homeowner was given a fee for parts and labor, which would have been only slightly less than buying a new microwave and another homeowner was not given a labor cost. In both cases, the homeowners did not go forth with their repairs, because buying a new microwave was more cost effective.I want Consumer Affairs to know GE grossly mishandled this malfunction issue amongst a group of homeowners who own the same microwave. Secondly, I realize the microwave ovens are five years old, but GE should have some record regarding failing parts along with the life cycle of this product. Lastly, I want GE to be held accountable for not telling consumers a repair cost for certain issues. There should be a cost per hour, not cost per broken item.I kept records of all correspondence amongst the homeowners of my condominium building, so I will be of great assistance if you need further help from me. Product malfunction is a GE Profile Spacemaker 2.0 Model # JVM2070SK02.
I received a recall on my original wall oven with microwave unit, and was only going to receive financial help from GE, if I replaced it with the same unit model JTP90. The unit was only 3 years old at the time. I purchased the new model, which cost $1,200.00, and received a check from GE for $600.00 for the recall, which is already a rip off in my opinion. I had the new unit for 14 months, when the microwave stopped working completely, with no power whatsoever. I thought it had blown a fuse. I took it to the repair center, and they tell me the diode, capacitor, and fuse have all failed. $200 later, it can be fixed, but they have no idea why all three went out at the same time. I, however, do know, GE just makes junk! I will never purchase another GE appliance. Just a side note, my 3 year old dishwasher was also recalled, and it was $600 to replace it with the same model. They sent me a check for $300. It sounds like GE has a good thing going. Make a piece of junk and recall it a few years later, and only give the customer half of the cost to replace it, and only if they buy another GE product! Wow!
When we purchased our home it came with GE appliances which was covered under a one-year warranty. My microwave has been broken for nearly 3 months. It is almost impossible to get a service tech to come out immediately. GE customer service is the worst I have ever dealt with. They are unprofessional and unreliable. Most of all uneducated about their job. If I could return all of the items in my house that were made by GE back to the seller I would in a heartbeat. The Appliances are poorly made and the customer service is too difficult to deal with it. It’s not worth the money or the Headache... Stay away from GE appliances.
My microwave was purchased 2.13, costing about $500. The panel shorts and I paid for one GE visit, $150. And it happened again. My friend was here and said hers does the same thing. She has a neighbor with the same problem. I researched online and learned quite a bit about this machine. I found out that the panel shorts when youre cooking under it, and steam/heat rises into the machine. Makes the panel short. Im now demanding that GE return $150 service fee that I paid before I found out that its a defective machine. And this machine has to be replaced with a model that allows cooking with vents on. If GE does not do the right thing, I will make it a life goal that no one buy their products. Mark my words. Im this angry because I called customer service this week and was told that theyll give me a new panel but I have to pay for the labor and no refund for the $150 and no replacement microwave. This was insulting. Shame on GE.
I bought a GE 1750 microwave in May 2011, which got caught on fire last March 2, 2012. Now, we have to go through all the hassles of having a repair tech come out and probably be without a microwave for months!
Started at the front rack hook. My wife stopped the microwave immediately, luckily she was right in front of it when it happened. This is a serious condition that could destroy a kitchen or even the house. I will call GE Consumer hotline tomorrow.
We have a full size counter top GE microwave. It is about 3 years old and there have been no problems. Our last microwave was also a GE and it lasted about 15 years before it started to suffer from occasional electrical arcing inside, while in use. We simply stopped using it and after reviewing all models, chose to buy another GE and it has been great. We have an over the range micro at our summer home - a Frigidaire and not as good. Our research shows it will likely fail long before the GE.
GE Dishwasher Model GLD7400R10BB - Remodeled my kitchen about 2 1/2 years ago and replaced all my appliances with GE appliances. I noticed that every now and then my dishwasher wasnt starting or running through a full cycle. I had called the GE repairman because my microwave was not heating up and asked him to take a look at my dishwasher as well. After hearing it was going to cost me $500.00 to fix my still under warranty microwave and the control board was no good and very expensive to replace because my one year warranty had past on my dishwasher, I will never invest in the money hog GE ever again! WARNING... DO NOT BUY GE!
I have a 15 year old washer/dryer set that has worked consistently and it resides at a rental property. I purchased GE washer/dryer set for primary home 4 years ago and it's awesome. It's the level 1-2 steps above basic model and has enough settings to fit my needs (maybe more than I even use) such as pre-soaking, 4 settings for loads and much more. I would not purchase anything besides GE appliances. Very reliable and easy to interface with.
The dishwasher has had a long life and other than some of the inner pieces breaking, of which we have had to order parts and fix, It has been a good washer. The top rack has tons of room and it has the Stemware rack which is really nice. I wish it had a larger rack for silverware, which fills up fast. I like that can Open and add without having to reset. I LOVE the Simplicity of the Selections.
I bough a GE microwave oven, model JVM1740SM1SS, less than 2 years ago. The keypad says that it is shorted out and needs service. It turns on randomly. I unplugged it and plugged it back in, and it will either say, service needed, keypad shorted out or press clock.GE has so many complaints about there microwaves, some that are very serious. They still claim that there are no problems with them. They have to know there are problems, but do not want to issue a recall and take a financial lose. Its only a matter of time, before something so serious happens that it will be a bigger financial lose than a recall.
I will never purchase GE appliances again, have trouble with refrigerator/stove & dishwasher. Dishwasher is so loud that you cant be in the kitchen when its on so I only use it at night. It doesnt clean good & everything about it is wrong!
Horrible experience. I wouldnt recommend GE appliances to anyone. My husband and I ordered our items on the day of closing on our new Home. Well the items were scheduled to arrive Aug 9, 2017. Every other Appliance arrived from Samsung, but my GE dishwasher was a no show. I received a phone call hours later stating they didnt know it was on Backorder and I wont receive it until Aug 11, 2017.I spoke with supervisor Krista because I didnt understand the lack of respect far as not knowing if the 11 was a good day or even so much as an apology! Until I expressed how upset I was! 2 hours later I received a automatic message stating the items it still on Backorder and now its not coming until Aug 17th! I spoke with Home Depot who apparently has nothing to do with the vendor handling and conducting business this way and now I have to go return the product & order a new product.I dont even want GE appliances AT ALL. After calling today being put on hold 30 mins still no supervisor came to the phone. Terrible Customer service and lack of communication of the vendor. Ill be sure to highly encourage my friends and family to not support this Brand! Feeling upset and totally let down. I know this cant be how such a popular brand conducts business.
Im very pleased with this microwave. Size appearance and price were right on point. This has a built in turntable with presets that actually work! It is an easy to find product and available thru quite a few retailers.
We just purchased a new home and moved in about a month ago. The builder would only put in GE appliances despite our protests. We had purchased another new home 2 years before with a new GE water softener and GE reverse osmosis system. In the 2 years we were there, we had service people over on multiple occasions because they never worked correctly. The common message from all the service people was that GE makes junk. Corporate designed garbage designed to last only as long as the warranty. Dealing with GE was always a nightmare with long waits and customer service that worked banker’s hours. In other words, GE does not stand behind its garbage.In any case, we just bought another new house and the signature series microwave (billed as the best they make) would start to run spontaneously and beep when nobody was near it. We had to shut off the power to it just to make sure our house did not burn down. We researched it on the web and determined the keypad was bad. We told them this when we called in the warranty. They took a week to send a technician who would only work banker’s hours and forced me to take a day off work. He gets here and tells me that he had just tested the microwave and learned the keypad was bad! Duh! He then proceeds to tell us that he did not bring a keypad and that he would have to order one that would be mailed to our house. We live on a new street which address is not recognized by FedEx so we told him he needed sent to himself. He refused. He assured us that we would get it. So, Friday 3:00 pm rolls around and no part shows up so we call to find out what is going on. Mind you, I have already scheduled Monday off work at this point. They tell me that the part is back ordered and that they have no idea when they can ship it. Additionally, they have a wrong address for our house. We tell them the correct one and they tell us their computer does not recognize it. She cannot tell us when the part will be available. We tell her that this is unacceptable and that if they cannot replace the part, they need to replace the microwave. She says that is not her department and we have to call their customer department on Monday which is open from 8 to 5 pm Eastern time! We live on the West coast!!! That means they are only open until 2:00 my time and I have a job where I cannot make calls during the day. I can’t do it at lunch because the hold times are over an hour!!! I guess I have to get up at 5 or take the day off.When I tell people in the know about this, they just laugh and say, “whaddya expect!?!, its a GE!”. We have been about a month with a brand-new microwave that has never worked and GE is impossible to reach and has not even ordered the part!!! We are toying with the idea of just replacing the piece of junk with a product manufactured by a reputable company like Samsung or LG from a box store who will honor returns and take the home builder to small claims court. In any case DO NOT BUY GE PRODUCTS!!! You have been warned. They make cheap junk that never works right and play games so they dont have to honor their warranties. This is a New York Corporation run by people who do not care about customers, honor, or integrity. They make backdoor deals with shady homebuilders to peddle their junk exclusively and you will have to replace it in two years. Learn from our mistake in buying GE. They bring junky crap to life. Garbage Electric is what they should go by.
I purchased my new home equipped with all new G.E. Profile stainless appliances. Three years after that, our microwave (model number JE2160SFS01) had the magnetron go bad - no problem. I called G.E. and had a tech come out and replace it ($79.95). Great! 4 years later, it goes out again. But it’s still covered under warranty (cool). I call them, set up appointment, and ask what the charges will be - $79.95 home service fee. Fantastic! I schedule the appointment, and three days later, a technician comes to my home. I tell him it’s the magnetron, and he turns on the microwave for a second. He says yup and types his diagnosis into his laptop and prints out his estimate. He hands it to me, and it says “Total amount $ 270.10”! On a covered part!I asked him if he was joking, because the M.S.R.P. for that model, which I got from G.E., is... wait for it... $269.00 for the whole microwave oven! I threw the tech out and called their consumer advocate line (which took over an hour to talk to a human) and asked who sets their pricing for repairs, and was told their senior technicians set the labor charges! It’s a twenty-minute job! $190.00 for twenty minutes? So the tech left with $79.95 for doing absolutely nothing! Great job General Electric! I will never buy another product from you again! By the way, the magnetron they say is priced at $142.30 is available online for $97.50! It takes twenty minutes to replace, and a monkey can do it!
GE microwave model JES1344ES. This is a stainless steel with black accent 1.34 cubic foot microwave oven. It looks great. The micro is heavy for its size. The stainless steel is brushed and low luster finish. The door handle is chrome as is some of the other accent pieces. The push button panel is easy to read and has a large knob for making manual time adjustments. The light inside is very bright. There is a rotating platter in the oven compartment that is not knocked off of its guide rollers very easy. The push button panel is a glossy black material that is easy to attract fingerprints. The preset times that are programmed in the microwave is the only part of the product that could be an issue. For example the popcorn button when used has burnt all of the different brands of microwave popcorn that we have tried. It is set about 30 seconds too long. There is no way to adjust the preset time that I can figure out. We set the time with the large knob manually and the popcorn comes out just fine. The preset times for the Auto Defrost are also a bit off. They are not long enough. We also have a Subzero freezer set at minus 20 degrees Fahrenheit so that may be too cold for the defrost presets. Overall the microwave is great except for the preset times that Ive mentioned. We use it daily and have done so for five years. It still looks excellent inside and out.
I have a GE Profile dishwasher that is only 1 1/2 years old and the control panel has stopped working 2 times. The first time, it’s under warranty and it repair took place for a couple of minutes. The second time, it’s not under warranty and they want to charge $89 just for the service call, parts and labor. Crazy. That’s a $1000-plus appliance that has already broken two times. I cant run the dishwasher on any setting except the one that it decides to choose for us. Yes, it changes whenever it feels like it. This was one of their higher end dishwashers and, to be honest, it really doesnt clean any better than a lower end one that I had at a previous home.
We remodeled our kitchen and bought full line of GE café appliances which we have not been happy. Microwave screen cracked in the first three months; refrigerator is at max cooling but still does not cool or freeze enough; dishwasher has never cleaned well and marks my dishes with gray streaks and its control panel quit working and had to be replaced. They said that it was my soap, water etc., even though it never happened with previous dishwasher. All this in the first ten months of ownership of a couple with no family at home. Servicemen were nice and polite but their products are crummy. Dont buy them.
We purchased a new home in 2014 with all new GE appliances. The dishwasher has never cleaned the dishes. I have to wash the dishes before I load them in the dishwasher. I might as well use the dishwasher as a drying rack. We had a service person come out before the warranty expired. We have used all of the proper cleaning recommendations and setting per the service person. Not even 2 years later, the dishwasher started leaking and ruining our hardwoods. The dishwasher was quiet but then started making a horrible noise and a burning smell emanated when door was opened. Unfortunately all of our kitchen appliances are GE. If we replace any of the appliances, they will not be GE. I will also be getting in touch with the builder of our home to let them know that GE appliances are not reliable. GE needs to recall this dishwasher.
Dishwasher Disaster SR# TD729818B M# CDT765SSF1SS - Please, Please, Please, help me to come up with a solution with the issues that have plagued me and my family since we purchased the dishwasher referenced below in the numerous e-mails and electronic correspondence! As I write this E-mail, the GE Assigned warranty repairman has the dishwasher in question torn apart and disassembled for the 3rd time in the last month and half (Please see included photos). A repair I was told was only going to be minutes to conduct has now lasted over 3 hours and caused me to miss a very important appointment. That time frame will go at least another hour if the repair is even possible? Not to mention that a dishwasher that has been used less than 25 times has once again been torn apart and reassembled. I dont care how well built they are, this in my mind affects their performance!The repairman from JK Appliance has spent at least 12 man hours of repair time on the dishwasher, made a half dozen calls to your tech support (check your records), and has never spent less than 4hrs here on a visit. Once again, I have to be here for those visits (time out of my day) plus the stress of watching a brand new $1600.00 dishwasher dismantled time after time! At what point does G.E. make a decision that the amount of money being spent to repair a defective machine is not worth it?? I have to believe that 12hrs of repair time plus an hour of travel time for three separate visits each way, has already added up to the price of a new/replacement dishwasher?The other two G.E. appliances (microwave/Gas Stove) purchased with our remodel last year have performed flawlessly and we are happy with them. However, the trouble with the dishwasher has soured us on ever considering G.E. again! I plan on sending this E-mail and attachments to every consumer/watchdog group (Consumer Affairs) that Im aware of and to the store (Lowes- Farmington N.M) that the appliance was purchased at. This is not meant to be a threat, Im just at my wits end as to how to get to the end of this long tortuous journey that a simple appliance has caused for me and my family. Yes, there are certainly more pressing problems in the world, but right now this is the one that is currently affecting my family and the happiness in our home!Please advise if there is another route that I need to go with this problem including any alternate points of contact (GEs Escalated Issues department). My phone number is ** and maybe a simple personal call of apology from someone at G.E. explaining what my alternatives are would be considered? Thanks for your time and consideration.
Our GE microwave is 20 years old and still works great! Still looks pretty good too!! We do have a small crack and the start button is worn, however, we use it several times daily. Would definitely buy this brand again.
GE Quiet Power 3. I overall like the dishwasher. It does a good job of washing the dishes, but not a great job. They need prewashed if very dirty. The soap dispenser often cakes if using powder. It is quiet. Cannot tell how much time is left on cycle.
I have a microwave that has a rack inside which gives you options other than using the rotating plate inside. Overall it works quite well. I did not purchase this microwave, it came with the apartment. Not sure if I would purchase this brand if I were to buy it for my own home.
We recently purchased three GE Profile stainless steel appliances for our new home. The total was somewhere around $3500. Within two weeks our $1000 dishwasher would not work. It took FOUR service calls and THREE weeks for it to finally be repaired. Now our $2000 oven (traditional/convection) has stopped working and the oven light will not go off without us tripping the breaker. Service tech not available for 5 days. I am expecting the new micro to go out any day now. All of these appliances are less than two months old. We had GE builder grade appliances in our previous home that are still running strong after 16 years. That is the reason we went with GE again. However, after the above mentioned issues with our new GE appliances, I encourage anybody who reads this to NEVER, EVER BUY ANY GE PRODUCTS AGAIN.
At least 3 times, with different people in our household, our microwave has started on its own. It was plugged in but with no input from anyone. We checked the website and no recall. Microwave just out of warranty. This was a disaster in the making. We took it as a sign to discard this appliance. GE NO MORE!
I bought GE Microwave JES1139BL03 in 2011 and the white paint inside has been peeling off. I think it is defective because I have had other brands and none of them have done this. This microwave was manufactured February 2011.
The protective lining inside the microwave is coming off in a number of areas and the metal is visible and rusted. Is it hazardous to use the oven which is otherwise working? I contacted the Consumer relations department of GE and was told that its not repairable and offered only $25 as rebate to buy another one from them or any other retail store. I visited a couple of merchants, online and in their store, shopping for a similar product and got a price range between $250-450 plus $110 installation fee for a similar OTC microwave oven. We have all other appliances at home from GE and this does not give a good confidence about the products from GE.
Purchased this dishwasher March of 2015. We have had at least five service calls because it does not clean the dishes. Glasses with just water in them when they went in the dishwasher come out dirtier than they went in. Residue is worse on the glasses, but other dishes are not getting completely cleaned. Forget it if something is stuck on, if you dont prewash, you are washing them again. GE has replaced numerous pieces, blamed our water was too hard until they found out we had a water softener and water system and then blamed that instead. We have changed soaps (five different brands), tried every setting in multiple ways, turned off the water system and just had the water softener run, turned everything off and nothing improves the quality of the clean. GE has even refused to pay the service technicians that they GE sent out to repair the dishwasher. Now we cant get anyone to come look at it because they are afraid they wont get paid. We have had three dishwashers prior to this one and have never had an issue with the dishes coming clean. We have maintained that there is not enough water pressure to rinse the dishes, but they are adamant this is not the case. Regardless, the dishes are still not coming clean. All we want is for it to be fixed, replaced or our money refunded. GE customer service is terrible.
Our GE microwave stopped working after about 7 months of use. Ive never had a microwave break down on me before. Ive owned other brands which Ive used for years, actually lasted over 10 years. The only reason we purchased the GE microwave was because our old microwave was too big in size. I called GE for warranty service and it was very much of a hassle just to make the appointment. I had to call several times because a customer service representative misinformed me. It took a couple days just to set up a service appointment.Ive told the representative that the microwave stopped working and will not power back on again. The representative told me that the fuse probably went out. Something must have blown out. Finally, the appointment was made for about a week later, which was the earliest time available. It is so inconvenient not to have a working microwave even just for a day. Anyhow, the service tech came about two hours late. The scheduled time was for 8am-12 pm. He showed up close to 2pm. A family member was waiting at home all day because of this. Then the service tech told us that he needs to order a part for the microwave and that he will return a week later to repair the microwave.A week later, he didnt show up. No one even called. So I called back GE and found out that the appointment has been postponed! So now, we have been without a microwave for about three weeks. I think this is ridiculous. Im pretty sure that this is a common problem with GE microwaves and they already had an idea why the microwave wasnt working. It doesnt power-up! Now they are telling me that they dont have the part/s in stock? If I had known that we had to invest so much time and go through so much hassle from the get-go, I would have just purchased a new microwave three weeks ago. GE should pay me for all the time Ive wasted!
If you have a choice, run away from GE like the plague, because if you have to make a warranty claim, it may become a nightmare. I purchased a new home May of 2015, and my wife and I paid for the appliance upgrade to the GE Profile, which werent cheap. Less than 2 months I noticed that the microwave had a burn spot on the bottom of the door where it sits against the exterior of the microwave, the paint was burnt from the metal, and the rubber seal melted. I did not think too much of it because the microwave still worked and unless you opened it you did not see it, so it wasnt so much of an eye sore. Fast forward to January 2016, my wife informed me that the microwave stopped heating, and that she was going to put a ticket in to New Home Warranty, I informed her that we probably need to go to GE directly as I knew that is what they were going to say. So I called GE and put in a Service ticket. They informed me that it was going to be a little over a week before anyone would be available to come look at it, to which I was OK with. The repair guy finally came. I explained to him in detail what the issues were. He opened the microwave, closed it back, wrote some things on his computer, and told me that he ordered a part called the magnetron tube, which sounded like something from the transformers. He told me it would be a week before the part would be ordered, so I asked him if it wouldnt be easier for them to just replace the microwave. He told me that it is a warranty repair and they have to try and fix it first and if not, then they will. The evening before the repair guy was supposed to show up to change the door and the magnetron tube, I got a voicemail stating that the part will not be received until the evening of the repair, so they rescheduled me for 2 days later. GE just assumed that I would be available, because I probably sit at home all day waiting for service repairs. I called back the number to see what was going on. I was adamant that they replace the microwave, because by this time it was already 3 weeks without a microwave. And with small kids in the house it was very annoying to have to put a pot on the stove every time you needed to heat anything. After 45 minutes, I was still nowhere with them, so I ended up sticking with their new appointment window. I was leaving for work 2 days later when I noticed the repair guy at another home in the community. I thought to myself why couldnt he have done our repair the same day if he were already going to be in the neighborhood? About 45 minutes later my wife called me and told me that the repair guy showed up to repair the unit, that they were supposed to repair a day later, only to be told that the damage on the door was caused by arching, and that it will happen again so the microwave is non-repairable, so they will have to replace it. He told my wife that she will be receiving a call from the warehouse within 24 hours to schedule the replacement once the microwave is available, but she could call the warranty repair department to see if they could expedite it. After another 25 minutes on the phone going back and forth we were told that it will be about 7-10 business days before the microwave may be available. Now it is good to note that the warehouse where they stock the product is only 2 hours away from where I live. So by the count of it by the time we receive a new microwave, it would have been about 5 to 6 weeks from the initial call to get the issue taken care of.
Today my GE black microwave with rack mounted above the stove, caught on fire by itself. My husband and I smelled a chemical like smoke. We went in the kitchen and we saw fire in the microwave. We put out the fire and was thankful that we were home. If we were not home our house would have burned to the ground. The microwave was not in use at the time of the fire. I plan to contact GE about this dangerous event. My asthma has gone crazy since this horrible situation happened. I just want to let people know that GE microwave will catch on fire without being in use.
Bought brand new GE Profile DW PDT845SSJSS as part of four appliance package to be installed as part of kitchen renovation. Bought in April 2018, renovation delayed until August 2018, install of appliances October 2018, installer by contractor plumber- excellent seasoned experienced installer. Never used DW until moving things into new kitchen. Washed dishes off in DW before placing in cabinets. After 3rd cycle- DW stopped working stating leak detected - contact GE. Are you kidding me? Brand new appliance! We had original installer come out- no leak- no visible water- we went to placed we purchased DW from - local place - Ray’s Appliances- asked for replacement DW. Was told we would have to pay for installation of 2nd DW at 225 charge. Are you kidding me? GE guy came out and did something to DW to fix it but said problem could return... Serious??? Well -DW worked for a few cycles- now displays leak detected again! Called GE and coming out 12/2. Ridiculous- I want a NEW DW with free installation! I’m paying @971 bucks for something that didn’t work from the outset!!!
Model # JVM1752SP2SS - I have had my microwave for 5 years. Last night, my husband and I started smelling burning rubber. That lasted about 20-25 minutes. Then my husband heard a strange sound coming from the kitchen. When he went to investigate, he found our microwave on fire.
It is so quiet. I have to put my ear to the door to make sure it is running. Its the quietest dishwasher I have ever owned. It is a GE Monogram. I feel it is a little small on the inside capacity but I love how quiet it is.
I have the GE Monogram series dishwasher. This machine has some great features. It lights up when the door is open. It is the quietest dishwasher I have ever owned. The only negative that I see is, it is slightly small on the inside.
This machine washes glasses sparkling clean with the use of a rinse additive. I like the fact that it has a top, middle and bottom spray blade; it has a moveable silverware bucket; it is very quiet; it provides that you can wash the upper level separate from the lower level. It seems to make use of the maximum amount of space inside. The appearance is sleek and modern. During the first few washes there is a distinct heated rubber smell that emits from the machine; however, this should dissipate completely by the fourth, fifth or sixth wash.
Had microwave since I moved in in 2007 and it has been great. Looks just like new and works the same. A very great product that Id buy again. Has enough features and options for most people. Includes beverage, coffee and other buttons.
June 18, 2018 GE Spacesaver Microwave in use when there was a loud pop, heavy smoke boiled out of the unit and strong smells of wires burning was noted. On fixed income now what do I do? Understand my microwave has been reviewed by ConsumerAffairs for the same issue in the past. Whatever became of their investigation?
Our GE microwave, manufactured in 2012, has been running fine, but the door handle has cracked on the bottom. Imagine my shock when I found the cheapest price for a PLASTIC handle was well over $100. How can this be?
The dishwasher is new and looks great. However the dishes are not getting clean. After washing with a 200+ minute wash cycle utensils are still dirty and food particles are left on plates and bowls. This is occurring even with a good rinse prior to placing them into the dishwasher. I clean out the food particles filter after every two loads, makes no difference. Also the water bottle jets are a nice idea but water bottles are too tall to fit even with the third rack removed. I am very displeased with my purchase. This was not an inexpensive model.
We usually turn on the dishwasher in the night. Last month ours started smelling smoke in the morning 6:00 am. When checked, it was the dishwasher that melted couple of plastic cans and its own sprayer and other plastic parts (pictures speaks for itself). When checked with GE, this model was not under recall (there are other models with similar issues). They sent their technician, who confirmed that newer models has auto turnoff circuit. When I asked GE rep, both (level 1 and her manager) assured me that even though it shows its burnt from inside, it would have contained the fire inside, which I disagree. Even after seeing pics, their tech review and the whole incident, their engineers determined this is not a safety hazard to me or my family.
GE Model JVM1540LM5CS - Fire inside microwave while making popcorn. Top center piece, inside microwave, caught on fire. Was able to quickly contain the fire to the circular plastic cover which I removed. Called GE customer relations for service. The service technician that came to repair our microwave said he had just come from a customer with the same problem. Sounds like GE should take a close look at the plastic piece that catches fire and see about replacing it with one that wont burn.
Very heavy to mount above a stove, not enough watts. The model I have is 900 watts, too many options for cooking different foods, not many parts are available to make a repair on any of the GE microwaves, I would not recommend purchasing a GE.
After about 5 months of owning the unit (GE dishwasher model GDT580SGFBB), the door latch sensor became defective and discontinued the wash cycle up to 6 times every use. I contacted the GE warranty department. Their consumer relations advocates treated me as subhuman. I never felt like a valued customer, my concerns and my time were never a priority. Instead I became a part of their research and development program while beta testing a defective product.After 6 months of futile repairs requiring multiple technician visits I was exasperated. I had submitted 4 separate warranty claims that often were mysteriously closed without my knowledge. I finally contacted the original retailer, Home Depot, and shared my experience. They catered to me even though it was well past the 90-day store policy. They gave me a credit for the purchase price so I could choose a replacement. Since I dont want to touch another GE appliance with a 10-ft pole, I chose another brand. Shortly thereafter I received a call from GEs Escalated Issues department offering to replace the unit. Evidently that lit a fire under them. But it was too late, my patience with GE has been exhausted. If this is the way GE wants to run their business, then it will be a fast-track way to dig their own grave.
I have a GE Cafe Microwave that I have only had 3 years. The other night, the outside glass shattered into 1,000,000 pieces and the microwave was not even in use.
One of the most disgusting situations I have ever been in. I purchased a brand new home with all new GE appliances. I have since learned that a technician was sent out twice prior to our walk-through because the superintendent noticed the dishwasher wasnt working properly. I registered all my appliances online. The first time I used the dishwasher, it flooded the kitchen floor, causing the builder to have to repair baseboard and drywall. A technician came out and repaired it. I used it an additional two times and each time I did, it flooded my kitchen and a repairman came out. After the second time, I contacted GE customer care to open a case. The third time, I requested a new dishwasher and the customer care agent, Stephanie, stated that my new dishwasher was a discontinued model and so she suggested one that was a slight upgrade. I agreed to this change and she informed it would take approximately 24 hours to have it approved. I have since talked to seven different people at GE customer care. This was started when a company called Barlows Distributing showed up unannounced at my front door approximately hours after my discussion with GE. They said they were here to install my dishwasher. I was rather shocked, said the timing was impressive, and let them in the door. After they had drained the water standing in the then current dishwasher, they started to put in a replacement. I looked at the box and realized they were placing the same model in. I told them that was unacceptable, because according to GE, I was being approved for a different dishwasher. I then told the tech to stop installing it and called GE. GE had no idea where this dishwasher had come from. Then an unavailable number showed up on my cell phone and when I answered it, the woman spoke my first name and started talking about my dishwasher, stating the builder had ordered a new one. I asked her who she was twice and she would only tell me GE customer care and not her name. I have since learned her name was Julianna. She said that I had to take this dishwasher or I wouldnt have one at all. I took this as a threat. After spending countless hours on the phone with GE opening a case and discussing the issues, picking out an acceptable replacement, I was then told the builder made this decision. Not only was I thrown from person to person over a discontinued model, I was threatened, and further was told by the superintendent of construction that once the dishwasher was installed and we closed on the house, I had to handle all problems through GE. I own the dishwasher, not the builder. I registered the warranty, and I handled it through the proper channels. I feel I need an explicit apology from GE. One of their arms doesnt know what the other arm is doing. During this entire time, I had little use of my right hand and seven fractured vertebrae (for which I am permanently disabled) and had to physically wash 10 boxes of dishes that had been packed up due to our move and stand while doing it. GE has caused me property damage, stress, and severe physical pain, yet threatens me and yanks me from person to person.This is my house, my dishwasher, and this matter should have been handled directly with me, instead of inviting someone into my house that I had no connection to or knowledge of. The really sad thing is that I just purchased and had installed a $6500 water softener and reverse osmosis system for the whole house, manufactured by guess who...GE.
Model JVM1740DP1BB - GE Microwave - complaining since November 2014. Great microwave UNTIL the inside ceiling bubbled and began to flake off in various locations. A service tech that visited our home advised us to call GE and advise them of a potentially hazardous situation. The GE rep offered to sell us a new microwave but only stated that we were out of warranty, although this is clearly a manufacturers defect! She proceeded to tell us the lining was perfectly safe but maybe we shouldnt operate it. I have written GE management to see if they will assist in replacing the defective unit; GE is the reason we purchased it to begin with (but it may be the reason never to purchase one again).
I bought my GE DISHWASHER many years ago. Only use once in a while because there are just 2 of us in the house and it takes too long to fill it, but when I do use it it work fine.
Emptying out the dishwasher I purchased in October 2016 is a cause for rage these days. Dishes, glasses, silverware, etc...come out of any wash cycle dirtier than they went in, though I have tried everything I can think of to see if anything at all can make it better. I purchased the dishwasher from BEST BUY. Little did I know, they dont take anything back after 15 days of purchase. They promptly referred me to GE. In turn GE reps said that their warranty only covers REPAIRS for the first year. In short, sucker me who spent near to $600, is stuck with a VERY BAD product from the moment I paid for it. And there is nothing I can do about it!!! GE IS CLEARLY SCAMMING ITS TRUSTING CUSTOMERS!!! I have been robbed!!!
Microwave Model JVM1750DP2bb defective construction- Plastic is protruding inside the Oven. Took possession of a new home in January 2014, but only occupied part time. I estimate we had the equivalent of 6 months being occupied. In January 2017 the magnetron broke down, at which time I noticed a piece of plastics protruding inside the microwave through a vent hole on the Magnetron side. I did not take the extended warranty and GE only offered to send a repair man. Since this is an over the stove model venting outside, it had to be repaired or replaced. Checked with the supplier and they estimated a minimum of $ 300 repair cost. Home Depot had model JVM6175DKBB on sale for 249.00, and with delivery, and installation, were talking $ 350.00 to $400.00 to replace. I got in touch with GE Consumer Affairs, and they did eventually agree to provide the JVM6175DKBB for $ 270.00 including installation. They will take possession of the old model, so there wont be any way for me to confirm or deny a manufacturing defect.
Purchased my first GE dishwasher 3 -4 years ago, it died, one month before the warranty ran out, they sent a repairman at no charge, acted like he did not know what he was doing, mumbled something about a part and left saying they would return with a part 2 weeks later he comes back and says that they cannot fix it and they sent me a replacement dishwasher free of charge, 13 months later and it died, So I bought a more expensive GE dishwasher thinking it would last, wrong, 15 months later and its dead, went to parts select and troubleshooted it, ordered all parts recommended to fix the issue and its still dead, these parts cost me 300, so I contacted GE to see what they had to say, no help at all except to only charge me for 50% of parts, I have to pay for house call and labor and installation, gee what a deal NOT bottom line, GE dishwashers are junk, dont buy them.
Ahhhh me, here we go again! Its no wonder that the state of business in this country is not as solid as it could be. I purchased your GE dishwasher, Model #GDF540HSF2SS, Serial # ZA703816B, on 01/19/2014 from Lowes Home Centers, 3805 Northern Blvd., Rio Rancho, NM 87124. It was delivered and installed soon after. Soon after that, mid to late July, it began to flood our kitchen. A service call had to be made to replace the tub gaskets. Covered under initial 1 year warranty.Here it is the 5th of November, 2015 and now the unit does not function at all. A service diagnostics call performed today the 6th of November to ascertain its ailment to the tune of $89.00! (No, we didnt purchase the Extended Warranty. My belief has always been that the option to purchase an extended warranty is; 1) an opportunity for the company to make extra money on the sales of a product, and 2) an admission by the manufacturer that the product is probably not well made and will probably break down sometime in the near future!) I guess that future is here for this product! It almost lasted 2 YEARS!! Deplorable! The last dishwasher I had was almost 20 years old and the only service to it was to replace a water hose (which I did myself). Diagnostics proved that the electronic motherboard failed!In addition to the inconvenience and the $89.00, Id be willing to bet that the replacement part for this unit will cost 1/2 of the original purchase price of $599.00! AND I WAS CORRECT; the replacement board will cost $269.00 to replace (part and labor)!!! What a rip-off! I will never purchase another GE product as long as I live! And I will go online and register my opinion and complaint about this product with the Consumer Services Bureau and any place else that I can find to vent electronically!Recently the Sandoval Economic Alliance attempted to lure GE to establish their Headquarters here in New Mexico. For various reasons, we did not make GEs shortlist for consideration. I am thankful that we didnt make it! Why would our state want such a crappy company embarrassing our state with their crappy products? I will be sending a copy of this complaint to them as well.
After a year and a half the dishwasher stopped draining. A $231 service call removed the three corn kernels and one watermelon seed that caused. See it all the time says the happy repairman. Another good example of why not to trust GE. Mrs. Gs sales and service complicit in the deceit.
Im just beginning the process of investigating this dishwasher I bought that doesnt work. I am a snowbird so this machine has only been used part time for a family of 2. We installed it March 2010 and it’s October 2013. But during that time frame weve only used it approx. 3 months in 2010, 7 months in 2011 and 7 in 2012 and 5 months in 2013. I noticed a smell of something burning before we left in May but thought it was something from the outdoors. So blew it off and left. When we returned last week, we discovered that the water wouldnt fill up but the heat would come on..... even if you turned off the heat feature!!!! And it gets hot. Weve unplugged it and was going to call GE repair tech until I read these reviews. Now I dont know what to do because its not under warranty.
The side panel of our built-in GE Profile microwave 1999 caught on fire when my daughter was using it. It had a faint glow behind the metal plate. Then, it became flames quite quickly. A flash and pop was the ultimate end before we turned it off during the test. It had been working fine until the fire. This is a definite safety issue. Now that I know the microwaves have been faulty, it makes me concerned about the GE Profile electric stovetop burner. I have noticed it gets extremely hot and doesnt seem to want to turn off!
While using GE dishwasher there is feeling of easiness with less efforts. Even kids can use at home while alone to keep their utensils clean. To learn clean habit from home is good for kids to be a gentlemen in society.
The jvm3160 series has a known defect in the door interlock electrical system that blows the unit fuse if the door is opened while the mw oven is operating. This usually occurs after the warranty expires. Cost to repair can exceed the original cost of the unit. Mine failed in warranty but it took them 10 weeks to fix it. The reason it took so long is that GEs repair protocol calls replacing the whole door (which has NO electrical parts in it) instead of replacing just the latch assembly because the labor cost to replace the latch itself exceeds the cost of a complete door assembly. Door assemblies were on back-order because of the high failure rate.
I purchased the model (PEM31SM1SS) GE Profile (Spacesaver oven) in November of 2008. Less than a year later, it overheated and failed. Since it was still under warranty, the repair was managed by the appliance vendor. The scorch mark on the rear wall of the oven was and is still there. During the past year, the paint on the interior roof began to bubble and peel. There is now a broad area of exposed metal and the paint around the interior door frame is also peeling. When I returned to my vendor, I was informed that several other customers had the same issue and was told to call GE. I also checked online and found many other complaints for the same thing.When contacted, GE offered me a $75 rebate voucher, applicable only if I buy another GE microwave. The current price for this model - the only one anywhere that fits the space - is $279. Even with the voucher, this is still a lot to pay for a product that has proved to be defective. GE does not appear to stand behind its products. It used to be a reliable company but given the issues Ive had with both this microwave and my expensive dishwasher, I will be looking elsewhere in the future.
We purchased a new home with a GE Profile dishwasher installed. Since the day we had it, we have never been satisfied with the cleanliness of the dishes. They frequently come out covered in food and must be rewashed. We now routinely prewash everything in the sink and we always use the cookware setting to wash everything. Despite this, we still have to re-run loads because they are not clean.I am convinced that there is a design error with our dishwasher, because the top dish shelf obstructs the door of the soap compartment and prevents it from fully opening. After a load has run, you can still see leftover soap dried and crusted in the soap container. If the dishwasher cannot even wash the soap out of the soap compartment, no wonder our dishes are not clean.
Soon after getting our new Cafe Microwave CVM2072SM3SS the control panel died. I called GE and power cycling got it going again. This is an over the stove microwave, so we were also told by GE not to use the right front burner without the fan on boost. The problem persisted from time to time and steadily got worse over our 5 years of ownership. Reading the internet this was a common problem known to GE but they took no action to contact owners. The panel is now dead and my only option, having tried the fixes on Youtube, is to invest money starting at $108 for an inspection or buy a new Microwave. My entire experience with this product has been a big disappointment as I also own a GE Cafe range, fridge, and dishwasher.
GE MICROWAVE OVEN MODEL PVM 187osmcoz PROFILE over the range. This is the first time we have purchased an extended warranty. It was purchased October 2010. On December 6 2010, the whole unit was replaced. Then little things continued to occur. The fan would start to run continuously. The circuit board was replaced. That lasted for several months. Then another circuit board was replaced. Less than two weeks ago another circuit board was replaced. Last night at dinner the unit began acting up again. This unit is out of commission for almost a whole week after every break down as we wait for parts. While waiting for parts on Jan 24 2012 we bought a Sunbeam Microwave for $39.95 as a back up. I placed it in service today, Jan 29 2013.
I purchased this product in June 2011 for a summer weekend getaway home. I used it 5 times during that summer. The following summer I didnt use it at all. Summer 2013, I used it and everything seemed fine. That night I heard something and the microwave turned on by itself! Thank goodness I was at the house. I cannot believe this unit has not been recalled yet, as I see other consumers are complaining about the same thing. I keep the unit unplugged all the time. What recourse do I have as a consumer? I have my bill of sale and paid good money for this unit.
We have had to repair new appliances, the fridge and the dishwasher. The ice maker doesnt work and the water flows only when it feels like it. We paid good money for the Profile models in the new home. There were four repairs before these mentioned. Now we refuse to fix them any more. We will buy another brand next. We would never recommend this to anyone. Its sad for the company to produce such problem appliances for people. Obviously, they are not interested in repeat business. Now, there is this recall! It is annoying!
I bought a GE over the range microwave, model #JVM1540DNBB and serial #TS903298B, on January 28, 2010. The keypad shorted out about the middle of July 2012. The microwave just comes on all by itself when nobody is around.
I have to agree with other post about the customer service. Our dishwasher is only 15 months old. First call went fine after that everything is with email. Tried calling several times to get correct parts shipped after only getting one of three needed, I called and finally after 45 minutes an agent answered. After several attempts to get recommended parts and repairs we are now having additional issues. The quality of the GE brand has really gone down compared to our older products that lasted 15+ years. Now waiting for a new assessment of what the issue might be and hopefully will be able to get the parts without issue.
Ease of use, intuitive and good looking. Compliments my existing kitchen appliances and decor. I have a GE profile and has lasted now for about 6 years. I really don’t have any issues with the microwave and never needed any kind of service on it.
I love the way the dishwasher is so quiet and cleans the dishes well. However, they are ALWAYS WET. A repairman came and told me that I could not expect the dishes to be dry on the light cycle with the POWER DRY. He told me I have to wash on the normal cycle. I did that and they are still wet. He came back out again and basically had no viable explanation. I have to have a dish towel in hand to dry the dishes as they come out of the dishwasher. I paid a lot of money for what I consider the piece of junk that is sitting in my kitchen. I will never again buy a GE PRODUCT.
One day after the new GE dishwasher was installed, I came home to find water raining down into my basement. My kitchen floor was destroyed. The installers came out a week later to look at it. They determined it was a faulty unit. They ordered another one. I started an insurance claim with GE. They sent a technician to look at it. 2 1/2 weeks after it was installed, the technician showed up. Surprise, it was leaking anymore (The water had been shut off for 2 weeks). Several days later the replacement unit arrived and was installed. Two days later, this one started dripping. I called to have it removed. The installation crew was scheduled to come back on Saturday to remove the dishwasher and get it out of my house. On Thursday, this unit started pouring water out onto my floor. The occasional drip had become a steady stream of water. More than a month after buying this hunk of junk, it was finally removed. Ive ordered a different brand of dishwasher. Ive hired a contractor to come and replace my floor. GE denies any responsibility. I will be starting a lawsuit against them. I cant say enough horrible things about dealing with GE.
I bought the GE profile dishwasher and refrigeratior 5 years ago. The dishwasher in the first year the mother board went out then had a problem with the motor and now has gone out again and had a repair come out and cant figure out why it doesnt work. the refrigerator has gone out 5 times, the most recent is 8/1/11 and always the same problem. When ever the humidity is high the frig freezes up and then it stops running. Im very disappointed in GE, Ill never again by another GE appliance.
Purchase a GE microwave Jes1142sp2ss on December 2014 from BrandsMart. The paint on the bottom of the microwave is peeling off exposing the metal. I have never ever heard of this happening on a microwave. I will never buy another GE product.
Wife called me at work to tell me our house is filled with smoke. Our GE dishwasher caught on fire 20 mins after she did a load of dinner dishes. Thanks to my 10- and 4-year-old kids who were in the living room playing, when they smelled smoke, they quickly ran and got the fire extinguisher and yelled to my wife. They ran out of the house and called the FD. Their quick thinking prevented it from getting worse. While on the phone, I had her go and turn off the circuit breaker. We got lucky this time, someone was home...
My husband and I bought my mom a new microwave, an expensive GE model. It was great, but then all of a sudden we heard a bang pop and the microwave was burnt. Now its seriously peeling on the top bottom and sides. I HAVE NEVER SEEN THIS BEFORE EVER!
I purchased my GE profile microwave in 2010 when my kitchen was being redone. I picked it for its style and the GE reputation. So far after 9 years, I hope this wont jinx me, it has been a wise choice. I use it daily.
My dishwasher is very quiet and effective in its use. I am very pleased with my unit as I saves water and power when in use. It also cleans very well and smells good as it drains completely. General Electric is very reliable and outstanding company and is made in the USA.
We bought a GE dishwasher model GDT720SGFWW thinking that GE was a reliable brand... What a disappointment! The first dishwasher we received was damaged and the door would not close properly. It took a week for GE to send a repair technician who confirmed that the unit was defective beyond repair. It took another week for GE to order a replacement unit and another week to get it delivered. The replacement unit arrived today and guess what? It is also damaged and the door will not close, same problem as the first one! Terrible products, slow service. I will never buy a GE appliance again!
GE microwave oven (jes1651sj02) started to spark like lightning, which can be seen through the inside vent grid/grill located on the right. Sparks are seen just behind the waveguide cover where the magnetron is located. It seems to be a common problem with GE microwave ovens from what I have researched. The microwave has now stopped working and just makes an odd noise like groan or urrrrr. It’s just over 2 years old. Its a piece of **. It should last 10 years or more, like my last 2 have. I gave away our Sanyo because it wouldnt fit the decor of our new kitchen - wished I never had.
We wrote to GE regarding the issue with the dishwasher and, after some phone tag, a certified GE engineer came to the house, diagnosed the problem and ordered all the replacement parts. This morning, they came by to install and essentially rebuild the entire system with the exception of the stainless steel. Overall, we are very happy with the outcome. With all the negative issues GE experiences online with regard to the Cafe Series, I give them a solid 8 for responsiveness and taking care of the situation. Perhaps ours is a rarity, but if you approach them logically and with facts, they seem willing to work with the consumer. Heres hoping the system cleans better now too!
I purchased all GE Profile & Café appliances when we remodeled our kitchen in 2012. The DW has never cleaned well. I have contacted GE through email several times and now I have to handwash all of the silverware and re-wash most of the dishes. At times, glasses and silverware come out worse than when they went in. We have checked the water temp, pipe size. We use recommended detergent and finish rinse. We had a service call from a reputable appliance repair person, we purchased the recommended citric acid and performed the recommended protocol. This thing stinks! GE recommended another service call. I had a 20+ year old KitchenAid prior to this and it worked like a champ! Never an issue. I am ready to toss it out and buy something else (but it wont match!). Any suggestions?!!
I have a 2011 GE Model # JES1456BJ05 microwave and it has been gently used and kept clean. Upon cleaning today I noticed that the top of the inside is blistering and peeling off. Surely this is not safe as it could fall into food, plus they should make them to stand heat, after all this is why they are made for heating things. I called GE who informed me that there is no recall on them so I am pretty much stuck to go out to buy a new one with no help from them. I now read that this has happened to people before. Lesson learned never purchase a GE microwave as they do not stand behind their products when a manufacturing problem develops if you are the first one to call, and beware and ready to buy a new one every 2-3 years. This is all they are made to last!!!!!
I remodeled my house 5 years ago and went with the GE Profile appliances in my kitchen. Last week I had run the dish washer cycle and noticed the soap had not dissolved and the dishes didnt seem to be clean so I ran the cycle again. I started it at about 8 pm and we went to bed not thinking any more about it. About 1 am I awoke to a horrible plastic burning smell. I checked through the whole house and could not find where it was coming from until I entered the kitchen. As I entered the room my eyes started streaming from the burn. I opened the dishwasher and smoke starting bellowing out of it. Not just smoke but a toxic smoke filled the room. The inside of the dishwasher was so hot and everything plastic inside was melted. The bottom drawer and parts of the dishwasher were also melted. The silverware tray full of silverware was all melted together. This all occurred in a matter of 5 hours. Had I not woke up when I did, who knows if we would have woke up.The house was full of toxic smoke that did not trigger the smoke detectors. We just went ahead and purchased a new dishwasher and had it installed yesterday. This morning my husband decided to do a little research on this product and found there was a recall last year. I contacted GE and found that our model was not part of the recall because it has a stainless steel interior, only the plastic interiors are part of the recall. I also found out that had we called them and had them send out a certified GE technician look at it, they would replace it. Too late it has already been replaced and sent to the recycle center. I did take pictures and have record of the model and serial number which doesnt matter. I just want to get it out there that this product is also dangerous and a fire hazard. This product could have easily caused a fire in my home. I also wish I would have done more research before we replaced it. Our new dishwasher is a GE Profile...
I had a new house build and it came with all GE appliances. The dishwasher Model GDT530PSD255 was not drying the dishes and the run time could be as much as 3 hours. The service man was there with in week. He said the dishwasher was working properly. After running through the cycles he said its working just fine. I open the door and it was all wet and the silverware tray and the silverware was wet and some soap was still on the door. He said everybody complains about the same thing. High efficiency Dishwasher have long run cycles and most dont dry to well. The silverware trays hold water because the tray sides are flat (horizontal) and that holds about a half of cup of water. All they have to do is put them on a 45 degree angle and the water will run off. Apparently it worked well on paper and no one actually ran it through its cycle. Needless to say I hate this dishwasher and its almost at the point to do them by hand. A lot of time is spent drying off dishes and silverware.
Entire inside is plastic crap. Dishwasher is very loud and takes a long time. Racks are ok but cheap feeling. If I was choosing, I wouldnt buy it. This GE was in new house. Overall feel is very cheap. Too much plastic. Very low end builder model. Steel inside or heavy plastic will take more beatings.
The microwave oven that I’ve been using works real well and it’s not that expensive. It’s also a convection oven at the same time. The only reason I didn’t give it a 5 is, I rarely give that high # to anything with rare exceptions.
First, as a new homeowner blessed with select builder-provided appliances, I never imagined I would be authoring this letter 4 months after closing on the new home. Your friggin’ microwave oven light mechanism truly sucks! I lost the two bulbs a week or so ago and purchased two more at the cost of approximately $10, even though a one-year warranty was stated. That was okay, as I was more interested in fixing the problem versus starting some long-range purchase interest. So, and this is the most aggravating aspect, I have the correct pins and life is ** good, and as I attempt to insert the first, the ** pin breaks off. Okay, so I reflect on the horrific engineering of the mechanism, and I softly” align the second of the two bulbs, and the ** pin breaks off again. ** is my predominant theme tonight. As well, believe me, I am going to inform Taylor-Morrison that their respective selection of your friggin’ lousy pieces of crap is corrupt and misguided. You suck, G.E.! I’m moving forward.
GE 1.6 cu ft over the range microwave. It performs well and has multiple options preprogrammed on keypad. The only challenge was installing and change over to an outside back exhaust (horizontal) to a vertical in wall duct.
The size of the dishwasher is good in diameter to fit my familys dishes well. I like that it has different settings for different washes. Since sometimes I only want to wash a few dishes it has a water save setting. It fits under my counter nicely which saves a lot of kitchen space.
I purchased all the kitchen appliances. All GE brands. The microwave after almost 3 years the white paint from inside start peeling. When I called GE directly, received no help at all. They wanted to replace the microwave and the stove for over $2400. I can buy the full set from Best Buy for almost $2300 all in Samsung brand. Also, this related to paint issue. Maybe the paint is a very low quality or something related to lead-paint. Imagine you are warming up the food and know nothing about the paint is peeling, and each time you have small pieces in your food. I wish I could add the recording of the microwave that everybody could see.
GE Profile Dishwasher Model GLD4400N10WW - This was the second GE dishwasher I have purchased and it will be the last. When guests come to my home, they ask whats wrong with my dishwasher when helping me in the kitchen. The racks are bubbled and there is a burn mark by the heating element from overheating. The dishes have always been too hot to unload afterwards that you have to leave the door open for ten minutes before touching them, or you will burn your hands. I purchased this dishwasher from Lowes on 2/23/2008 for $368.88. I see that there is a recall on the dishwasher now, and it is only worth a repair. Quite frankly, my dishwasher is all ruined inside and it needs more than just a new heating element. It isnt worth it to me. It is very noisy and sounds awful when I use it. I will not be putting any money into replacement parts at this point, and I am very disappointed with my purchase. A dishwasher should last more than 3.5 years. My dishwasher should be replaced for free, not just get a new element. My husband is a licensed builder and he will not be using GE either, after this experience. I am enclosing a photo of the burns.
I have had this dishwasher for less than a year and it doesnt work. The soap dispenser does not always open or it opens but the soap is not dispensed and just dribbles down the inside of the door. I have called in multiple trouble tickets. They have replaced the computer and the dispenser and have ordered another new computer and dispenser because the problem hasnt stopped. When I called GE to complain that I have had the unit repaired too many times and would like a replacement, they said if it is reparable, they will not replace it. I explained that it is not reparable if they fix it and it breaks again. This past Saturday, the tech told me that I need to run my hot water for ten minutes prior to running the dishwasher and that I should move the silverware caddy from its current location in the front (where it is supposed to go) to the back, taking up space in the rather small tub so I have less room for dishes, which, by the way have to be thoroughly rinsed before washing them. I explained to GE that if I have to jerry-rig the unit to make it work, then it is not reparable. Would they say it was okay if the latch didnt stay closed and I could just put duct tape on it to make it stay shut? If the product does not work as designed, and when the instructions that are provided with the dishwasher are followed and it does not work, it is not reparable. They refuse to replace it and while they did extend my warranty, there will come a time when that warranty is up and it will start to cost us money for all the repairs. It is costing GE more money to keep sending out techs and re-replacing parts than it would to just replace the relatively inexpensive dishwasher. Would I recommend this dishwasher to a friend? I would not recommend this dishwasher to an enemy! DO NOT BUY THIS DISHWASHER!!!
I had a GE dishwasher installed by the builder when I purchased my home. The dishwasher had a fire in the wiring harness for the energy save drying switch. The dishwasher was under warranty and was repaired by GE without issue, and they told me it was safe. About 2 years later, GE recalled the dishwasher for having started numerous fires throughout the country. As part of the recall program, GE offered incentives towards the purchase of a new dishwasher; however, unless you purchased another GE dishwasher, you received virtually nothing. I purchased the top of the line GE Triton performance plus dishwasher and had it professionally installed, and given my previous dishwashers history, I purchased an extended warranty from GE. This new allegedly top of the line dishwasher blew a hose and flooded my kitchen, causing several thousand dollars in damage to the floor / sub floor and ceiling below. GE was contacted, came out, and made a repair; and my damage claim was paid by GEs insurance carrier Electric insurance. Once again, 2 years later, this same dishwasher blew a hose and flooded my kitchen and downstairs. I contacted GE and found that my warranty had been sold by GE to an outside company named Assurant without my knowledge. They were unable to provide me with a service appointment for about 2 weeks and advised me not to touch anything until the damage was documented by a GE technician or my damage claim would be denied. I contacted GE customer service and explained the circumstances and that the water damage would need to be mitigated in order to prevent additional damage to my home. GE scheduled a sooner appointment, but they failed to show up. I called GE again; they rescheduled for the following day and failed to show again. GE was re-contacted, and they scheduled a third appointment with A&E, a GE affiliated outside repair service. This time, the technician arrived but was unable to do anything unless I made a cash payment to him, as GE failed to include my extended warranty information when they booked my appointment. I re-contacted GE, and the next available appointment date was more than two weeks away. I was concerned that the water damage would cause mold and create an electrical hazard due to wet wiring, and the water caused the laminate floor and sub floor in my kitchen and downstairs den to warp and buckle. I was forced to contact my homeowners insurance in order to get this damage addressed. GE has been unable to get anyone to my home to address the situation. In total, I have spent about 16 hours on the telephone remaining on hold an average of 1 to 1 1/2 hours for each call, only to be told there was nothing they could do or that no supervisor was available or authorized to do anything. Assurant advised me they would look into it and get back to me, but I have yet to receive a return call. GE corporate headquarters was contacted, and they were polite but unable to accomplish anything either. I am removing the appliance myself and having it replaced at my own expense with any brand other than GE. I would strongly urge anyone making an appliance purchase to choose another brand; GEs appliances, customer service, and repair service are all unreliable and well below standards based on the hundreds of dollars we spend on appliances. My decision to purchase a GE dishwasher has resulted in damage to my home in excess of $10,000.00 and an unbelievable amount of frustration and aggravation waiting for repair personnel that dont show and waiting on hold to speak to people who can do nothing for you. If I performed this badly at my job, I would have been fired a long time ago. Learn from my situation and dont buy GE!
I purchased the GE Caf Advantium Oven Model No. CSA1201RSS. This is supposed to be one of their top of the line Microwave/Speedcookers and at $699.00 it should be. Within the first few months with little use, it made a loud buzzing sound and it went dead as if the breaker tripped. It was under warranty and a GE tech came out and repaired it free.The problem was the Magnetron, a key component inside the unit. I was shocked to see that the Magnetron was made by LG. I bought a GE because I did not want an LG, but I ended up with a GE with LG parts. The unit worked for several months and now it will not heat anything. I have only had this unit for 13 or 14 months and it is broken for the second time. I called the 1-800-GE-CARES to learn that they do anything but care. They told me it was out of warranty, but the parts are covered.It will cost me $99.99 for the tech to come out plus the cost of labor to repair the unit, which varies based on what needs to be repaired. This is unacceptable. There is clearly something wrong with this unit. I have had microwaves last 10+ years with no issues, and one of them was a GE! I thought GE would stand behind their products better, especially since they can see I had prior problems with this unit. This is a $699.00 tin can.
Last fall, we updated our kitchen counters to quartz, and the Jenn-Air to a GE induction cooktop. While it is indeed pricey, the joy of cooking is not overstated here. The quick heat up, the ease of controlling the heat more precisely, and the easy clean up makes this unit well worth it. I love it!
My Profile dishwasher is not on the recall list, yet the heater element malfunctioned and did damage the entire inside racks and spin bar along with contents. GE told us to have their recommended repairman provide estimate. Repair guy estimated over $600 to fix. The unit was smoking hot which caused bubbling on the exterior and the dishes to show signs of burning. Well with estimate, GE is offering a discounted top of the line dishwasher for over $600. Pretty sure, I do not want another GE. Also, when I told the agent that I was afraid that if I had not been home, it may have initiated a fire, she said it would not have happened. Really?



