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Buy GE Range JGRP20SENSS
Buy GE Range JGRP20SENSS

Buy GE Range JGRP20SENSS

24 Inch Stainless Steel 2.7 cu. ft. Total Capacity Gas Single Wall Oven

Find big savings on GE Range(s) at Appliances Helpers. Open Box and Floor Model Discounts Available on Major Brand Appliances! Low Prices. GE 24 Inch 2.7 cu. ft. Total Capacity Gas Single Wall Oven with Storage Drawer, 2 Oven Racks, Sabbath Mode, Delay Bake, Storage Drawer, Large Viewing Window, Self Clean Oven, Sabbath Mode, Control Lock in Stainless Steel

Manufacturer: GE

MODEL: JGRP20SENSS

MSRP: $1972.30


Related Error Code Pages:
GE Refrigerator Error Codes, GE Range Error Codes, GE Washer Error Codes, GE Dryer Error Codes, GE Microwave Error Codes, GE Dishwasher Error Codes, GE Water Heater Error Codes,

Related Troubleshooting Pages:
GE Refrigerator Troubleshooting, GE Range Troubleshooting, GE Washer Troubleshooting, GE Dryer Troubleshooting, GE Microwave Troubleshooting, GE Dishwasher Troubleshooting, GE Water Heater Troubleshooting,

Related Repair Pages:
GE Refrigerator Repairs, GE Range Repairs, GE Washer Repairs, GE Dryer Repairs, GE Microwave Repairs, GE Dishwasher Repairs, GE Water Heater Repairs,

Related Parts Pages:
GE Refrigerator Parts, GE Range Parts, GE Washer Parts, GE Dryer Parts, GE Microwave Parts, GE Dishwasher Parts, GE Water Heater Parts,


Buy GE Range JGRP20SENSS


Product Reviews:

GE has agreed to replace and install my microwave. I am very satisfied that
GE has agreed to replace and install my microwave. I am very satisfied that they understood my concern in this situation and agreed to my request.
Published: January 1, 1970
ken of Huntington Beach, CA
Source: consumeraffairs.com

It works really well and this price point is good. It’s lasted me a few y
It works really well and this price point is good. It’s lasted me a few years and it is still in new condition. It has a nice modern look also. Good microwave for a great value.
Published: July 15, 2019
DORIAN of Biloxi, MS
Source: consumeraffairs.com

We purchased a new home November 2013, which came with all GE appliances. T
We purchased a new home November 2013, which came with all GE appliances. The problem is the dishwasher racks. The plastic has fallen off the metal, and the metal has rusted away leaving nothing to hold the dishes in place. I contacted GE and they said it is out of warranty. A new rack is over $100.00 and now I see the top rack is rusting also. I have never, in my seventy-eight years such junk. I am surprised GE would put their name on it...
Published: September 1, 2015
Russell of Woodstock, IL
Source: consumeraffairs.com

GE Cafe microwave and GE Oven. Caution before you buy GE. Both appliances n
GE Cafe microwave and GE Oven. Caution before you buy GE. Both appliances needed service 1 month after purchase. Had service come to my home 5 times. Had to wait up to four hours for service person each time. Also, parts were on back order. Had to wait weeks for parts to arrive. Keep in mind these are BRAND new GE top of line appliances. And no parts to fix them. Service is terrible. GE not the same company as years past. I would NEVER EVER buy this brand again. What a hassle. Still waiting for parts. My dealer even called to help and GE would not even help the dealer expedite the problem. Total lack of good customer service when you have a problem.
Published: November 10, 2015
john of Clovis, CA
Source: consumeraffairs.com

First Profile microwave/oven caught on fire. Was replaced. Front panel on P
First Profile microwave/oven caught on fire. Was replaced. Front panel on Profile refrigerator not reacting to touch. Repairman said that this model had problems. Fixed it - cost over $100.00. Dishwasher (Profile series) not worth the cost of heating the water to run it. Cleaned dishes by hand. Stove top died - not reacting to touch. $90.00 for repairman to visit us, and another $60.00 to tell us what was wrong. A lot of money for inferior products.
Published: June 24, 2014
Den of Fort Myers, FL
Source: consumeraffairs.com

Our microwave is of poor quality. Unit failed completely after a couple of
Our microwave is of poor quality. Unit failed completely after a couple of years in use, like many GE products. This GE unit had a large rotating platter and easy controls, but it just stopped operating one day. Nothing could get it going again, so we replaced it with a Samsung microwave which appears to function well (only a year into use, so no way to know yet) although platter is smaller and controls not as convenient.
Published: January 22, 2017
Norman of Silver Spring, Maryland
Source: consumeraffairs.com

I have a 2011 GE Model # JES1456BJ05 microwave and it has been gently used
I have a 2011 GE Model # JES1456BJ05 microwave and it has been gently used and kept clean. Upon cleaning today I noticed that the top of the inside is blistering and peeling off. Surely this is not safe as it could fall into food, plus they should make them to stand heat, after all this is why they are made for heating things. I called GE who informed me that there is no recall on them so I am pretty much stuck to go out to buy a new one with no help from them. I now read that this has happened to people before. Lesson learned never purchase a GE microwave as they do not stand behind their products when a manufacturing problem develops if you are the first one to call, and beware and ready to buy a new one every 2-3 years. This is all they are made to last!!!!!
Published: May 16, 2014
Annette of Glen Gardner, NJ
Source: consumeraffairs.com

Nothing but trouble with dishwasher. GE service is a disaster. Design flaw
Nothing but trouble with dishwasher. GE service is a disaster. Design flaw that is forcing me to purchase another dishwasher. Dozens of call to and from service have not yielded any results. Finally a contracted repair person made it to repair dishwasher and told me it would fail again because of the design. Avoid GE appliances at all costs.
Published: November 20, 2016
Kim of Saint Hedwig, TX
Source: consumeraffairs.com

We bought this GE Dishwasher through JC Penney with a 3 yr extended warrant
We bought this GE Dishwasher through JC Penney with a 3 yr extended warranty in Dec 2017 thank goodness. I am on my 3 round of having the mother board and the heater replaced since I got this machine. This last tech came as a 2nd opinion for my claim that this machine has not worked more than it works. All we would do is load the machine, go to turn it on and out it goes. The warranty people sent out a GE Tech who ordered a new board and fuser kit and came to put it in. Same issue, he said it was my hard wiring and I should have a electrician look at it. 200.00 later not the hard wiring. It is a pin hole in the heater coil that this last tech found. New heater now on order. My faith that this will fix the problem is waning. After this my warranty will be up and I will Never buy a GE appliance again. Not worth the money.
Published: January 30, 2020
Debra of Nashua, NH
Source: consumeraffairs.com

Sometime in the 1970s, my mother bought all new GE appliances; a refrigerat
Sometime in the 1970s, my mother bought all new GE appliances; a refrigerator, a kitchen range-microwave combo and a dishwasher. After her death my husband and I moved into her house and continued to use these appliances until 2007. The refrigerator and dishwasher are still going strong as of now... October 2014. The refrigerator only needed the drainage line cleaned. The range began to have some electrical shortage problems and rather than try to repair (which is what we should have done with both appliances), we decided to replace the refrigerator and range/microwave. We bought new GE appliances; a GE refrigerator (my brother put the old one in his shop), GE microwave and GE range. The new refrigerators icemaker would not work property when we got it and the microwave (Model #JVM2070SK02) quit early this year (big difference in the old microwave at 30 some years use and my new one at only 7 years use). Because my husband was diagnosed with a brain tumor and I was the only caretaker, I was not able to address the malfunctioning icemaker immediately. In fact, because of my husbands hospitalization, I wasnt even at home during that year enough to use the icemaker. WOW! What a ripoff GE is selling to consumers. My complaints wont solve my problems nor the problems experienced by other people who bought these defective appliances but it helps to vent my anger. Just recently a small leak in the waste-water drain hose (easy to replace) sent me scurrying to find a new dishwasher but when considering the replacement of my 1970s dishwasher and the reliability of my newer appliances, I decided that my 1970s dishwasher will outlast anything I could replace it with. So I decided to replace the waste-water drain hose myself.What a sad appliance market we have in the US when buyers have to replace newly purchased appliances anywhere from a few days to a few short years after purchase. I think appliance companies intentionally produce inferior, unfixable products so consumers will replace their inferior ones with new inferior models thus keeping up sales. Do we have a choice? I lived before dishwashers and microwaves and I can live without either now. I would prefer not to go back to wood cook-stove and an icebox but I may not have a choice (I actually have an icebox if needed). Is there any way to hold companies responsible for the products they produce? If anyone out there has had longevity of 10 years or more use from a newer appliance line, that is appliances made since 2000... Please share the producers name with rest of us. GE isnt what it used to be and neither are many other US brand name appliances.
Published: October 8, 2014
Geneva of Salisbury, NC
Source: consumeraffairs.com

The dishwasher is poor quality. Top is thin, top dish rack has trouble with
The dishwasher is poor quality. Top is thin, top dish rack has trouble with tall glasses. Bottom rack doesnt slide in and out well. The power cord and water cords are too short. They are 2 ft shorter than our previous model dishwasher. Top was loose when delivered and had the wrong screw in one of the holes. The hose and cords are difficult to hook up because they are so short. We cant fit as many dishes in as our previous model of the same size and the unbiased reviewers are saying its washing quality is poor. We havent had it long and hate it. Home Depot wont take returns on portable dishwashers though. Out lots of money on this. This GE is thin plastic trash that costs lots of money with no return.
Published: February 9, 2018
lisa of Albany, OR
Source: consumeraffairs.com

I purchased the dishwasher in August. In September, two months later, it wo
I purchased the dishwasher in August. In September, two months later, it would not drain. GE sent a service tech out under warranty who found food particles stuck in the drain pump, removed them, put the dishwasher back together and went on his way. Since then, we have been basically rinsing the dishes clean before even putting them into the dishwasher as, obviously, this dishwasher cant handle much. I have also been keeping the drain filter screen spotless. Two months later, the drain is clogged again. GE sent a second tech out who said that the first tech should have repaired the dishwasher.The problem is that GE knows that the drain pump screen and the filter screens are inadequate and let food to pass through and block the pump. GE has redesigned the pump and the screens and filters and even added a filter to the design and we will get all these new parts installed for free and the dishwasher will then work as it should. Tech ordered the parts on 12/21. The service call was scheduled for tomorrow, 12/27. I got a call today from GE saying the parts had not been delivered. I know this because they are being shipped to my house and they have not arrived. GE called to reschedule the service call to January 6th, 2020--another week and a half away!!!! Clearly, this dishwasher is not working as it should and GE has a problem on their hands. I am now weighing my options as I sit on hold on GEs Customer Service line as I wait for someone to complain to. But as the dishwasher is still only a few months old, I am tempted to load it up and bring it back to the big box retailer from whom I purchased it and demand a refund. This is ridiculous!!!!
Published: December 26, 2019
J. of West Hartford, CT
Source: consumeraffairs.com

I am very satisfied with my GE microwave. It has more features than other m
I am very satisfied with my GE microwave. It has more features than other models. The price was reasonable and just the right size for my family. Its quality is way above the other brands that I have owned.
Published: July 1, 2019
Micki of Chuckey, TN
Source: consumeraffairs.com

Unfortunately, the GE dishwasher came standard in the new townhouse I bough
Unfortunately, the GE dishwasher came standard in the new townhouse I bought. It is horrible! Within the first year it smelled like sulfur every time I turned it on. I tried cleaning it from top to bottom, but there is always grime after running it and a film on the dishes. Ive had dishwashers all my life and never experienced such a shoddy piece of **. I had many brands of dishwashers over the years, except for GE, and I dont remember having to take it apart and clean it once a week. If I dont clean it once a week it stinks!!! I couldnt stand the smell and finally called the GE repair expert. He knew less about the dishwasher than my cat. I could have purchased a new dishwasher for what I paid for the service call. And he talked to me like I was an idiot. DO NOT BUY A GE DISHWASHER or use their service. I wish I could give it minus 5 stars.
Published: December 11, 2015
maurene of North Caldwell, NJ
Source: consumeraffairs.com

I purchased a slate dishwasher in Oct, 2014. After the third cycle the soap
I purchased a slate dishwasher in Oct, 2014. After the third cycle the soap would not dispense (door would not open) or the soap dribbled out and remained running down the door. I had to run the cycle twice to get the dishes clean and for the soap to dissolve. I called the store at which it was purchased. A tech came out and replaced a part. Did not work. After the second time, when the tech said nothing was wrong, even though he saw the soap running down the front door, I called GE. They sent a tech from a different store. After the eighth repair I told them I wanted it replaced. They had already replaced the soap dispenser twice, the control board and even told me to move the baskets (ridiculous). They also suggested I run hot water before the cycle! They said if it was repairable they could not replace it.We went back and forth with this and they finally agreed to replace it. Got the new slate dishwasher in July, 2015. After two cycles I started having the exact same issues! I will not deal with GE or ever buy another of their appliances. I will tell everyone I know not to deal with this company. Quality is terrible and service was extremely frustrating, having to take off work numerous times and wait hours for the service person. In the end, it never worked!
Published: August 12, 2015
Andrea of Athens, IL
Source: consumeraffairs.com

Our Spacemaker microwave, which was installed over the stove August 2008, s
Our Spacemaker microwave, which was installed over the stove August 2008, suddenly stopped heating food. My husband called GE, and their phone advisor advised us the microwave was under warranty. She said her computer screen showed our product registration, and she also saw we owned three other GE products. Fast forward, the GE repairman came and said the microwave repair cost would be around $400. The heating part wasnt under warranty nor was the labor. Mind you, the entire microwave (new) was under $400. We called the GE service center, and they refused to honor what their representative had told us. The most they offered was 50% off. I dont accept the premise that a new appliance should only last four years. I will replace my unusable microwave with a competitor’s brand and will pledge never to purchase a GE appliance again. I will also sell my GE stock, for I now understand why its going nowhere.
Published: September 21, 2012
Diane of Hillsborough, NJ
Source: consumeraffairs.com

We purchased a GE Adora Dishwasher less than 6 years ago from Home Depot. A
We purchased a GE Adora Dishwasher less than 6 years ago from Home Depot. An unknown continual leak has caused substantial black mold, warped sub flooring and cracking of very expensive Saltillo tile of which weve had to remove. GE should be accountable and will be. Nearly, a $800 Dishwasher will cost us thousands in repairs and mold abatement. Unbelievable.
Published: August 3, 2017
Lynne of Little Rock, AR
Source: consumeraffairs.com

My husband ran our 4-year old GE stainless steel dishwasher (PDW8980N00SS)
My husband ran our 4-year old GE stainless steel dishwasher (PDW8980N00SS) at 9 pm, 2/4/13. At 11 pm, he emptied and put away the dishes. At midnight, we went to bed. At 4:50 am on 2/5/13, we were awakened by a burning smell and discovered the heating element of the dishwasher either turned back on or never turned off. We were unable to touch the granite counter, the front of the dishwasher, and both wooden cabinets on either side of the dishwasher were very warm. The spinning arms and other plastic parts were melted. The only way it could be turned off was to unplug it from the outlet in the cabinet. We were leaving for the airport at 7:30 am on 2/5/13, so needless to say, we would have lost our home if this occurred a couple of hours later. The Assurant tech said it was repairable and ordered a part, which would take at least a week. Assurant customer service had us call GE. When we stated we didnt want the faulty dishwasher repaired, but wanted a new dishwasher, the best the GE customer service rep could offer us was 38-40% off several new different Profile dishwashers. After reading page after page of bad reviews, most of which detail either one or multiple fires from different GE dishwashers, we dont even want another GE dishwasher in our home. We already needed the smart soap dispenser replaced, since it clogs periodically and doesnt wash dishes very well. We also have a countertop GE Profile microwave, and the turntable motor has gone out 3 times so far. Weve purchased the replacement motors ourselves since it isnt under Assurant insurance. Not sure what the resolution will be on the dishwasher, but wed be happy if GE would give us at least $500 toward a different brand dishwasher. I know well never ever buy another GE appliance after this. We wouldnt sleep at night or ever want to go out of the house without unplugging another GE dishwasher, so dont want one.
Published: March 1, 2013
Teresa of Wood Dale, IL
Source: consumeraffairs.com

I purchased a jes1451dn1bb microwave 16 months ago and I just noticed the e
I purchased a jes1451dn1bb microwave 16 months ago and I just noticed the enamel coating on the top of the unit is chipping. GE has been unhelpful, saying it is outside the warranty and I need to mail the cord and sticker inside it to have a rebate issued. Since I use my microwave daily, I cannot wait until it is processed to buy a new unit. Not only did the product endanger us with exposing our food to paint emissions, the company has been unhelpful. I highly recommend buying another companys product and do your research!
Published: November 15, 2011
Tracy of Shaker Heights, OH
Source: consumeraffairs.com

To inform others that need an under-cabinet space-saving microwave, unless
To inform others that need an under-cabinet space-saving microwave, unless you are replacing an existing GE unit (and want the mounting brackets to align for easy re-installation), I would strongly suggest getting a different unit. I am about to buy my third GE undercounter microwave for the past 11 years. The rest of my kitchen is pretty high-end Thermadore, Kitchenaide, ASKO, and Braun. My last Profile PEM 31 DMBB lasted less than three years. The Toshiba that I bought while deployed to Okinawa lasted 15 years.
Published: August 19, 2011
David of Suffolk, VA
Source: consumeraffairs.com

I remodeled my house 5 years ago and went with the GE Profile appliances in
I remodeled my house 5 years ago and went with the GE Profile appliances in my kitchen. Last week I had run the dish washer cycle and noticed the soap had not dissolved and the dishes didnt seem to be clean so I ran the cycle again. I started it at about 8 pm and we went to bed not thinking any more about it. About 1 am I awoke to a horrible plastic burning smell. I checked through the whole house and could not find where it was coming from until I entered the kitchen. As I entered the room my eyes started streaming from the burn. I opened the dishwasher and smoke starting bellowing out of it. Not just smoke but a toxic smoke filled the room. The inside of the dishwasher was so hot and everything plastic inside was melted. The bottom drawer and parts of the dishwasher were also melted. The silverware tray full of silverware was all melted together. This all occurred in a matter of 5 hours. Had I not woke up when I did, who knows if we would have woke up.The house was full of toxic smoke that did not trigger the smoke detectors. We just went ahead and purchased a new dishwasher and had it installed yesterday. This morning my husband decided to do a little research on this product and found there was a recall last year. I contacted GE and found that our model was not part of the recall because it has a stainless steel interior, only the plastic interiors are part of the recall. I also found out that had we called them and had them send out a certified GE technician look at it, they would replace it. Too late it has already been replaced and sent to the recycle center. I did take pictures and have record of the model and serial number which doesnt matter. I just want to get it out there that this product is also dangerous and a fire hazard. This product could have easily caused a fire in my home. I also wish I would have done more research before we replaced it. Our new dishwasher is a GE Profile...
Published: August 7, 2013
Karen of Murray, UT
Source: consumeraffairs.com

It is a ten year old microwave and it works fine, looks dated and Ive never
It is a ten year old microwave and it works fine, looks dated and Ive never liked the start buttons location. We bought at the time of our kitchen remodel, good size and power for the money. Im sure newer models are just as good if not better.
Published: July 16, 2019
Paul of Benicia, CA
Source: consumeraffairs.com

Its a GE microwave/Vent Hood. Inexpensive. We replaced our last one (which
Its a GE microwave/Vent Hood. Inexpensive. We replaced our last one (which was the same one). Nothing special about it. It performs its purpose. The vent hood has a 2 level light and a 2 level vent function.
Published: July 4, 2019
Judy of Lecanto, FL
Source: consumeraffairs.com

I have two of these in my kitchen, just about 3 years old. They have NEVER
I have two of these in my kitchen, just about 3 years old. They have NEVER dried the dishes and I have ALWAYS had to thoroughly wash the dishes because otherwise they dont get clean. One has completely quit working now.
Published: October 10, 2015
J of Oklahoma City, PA
Source: consumeraffairs.com

PVM1870SMC ($580 plus tax/Cost CDN). I bought all new GE Profile units in m
PVM1870SMC ($580 plus tax/Cost CDN). I bought all new GE Profile units in mid 2010 for my new house. I spent $7000, plus tax, for 4 items from a reputable company in Hannon Ontario. I bought a Fridge, Dual fuel range, Dishwasher and last the Microwave, model stated above.About 6 months back it started acting funny, but thought not too much of it as it was very intermittent. Today the Microwave will NOT seem to shut off after it beeps from cooking/warming up food and the door is open then closed. I close the door and it starts to hums. If food is in it, you can see it is still cooking. I open the door, and then close it again and it starts to Humming as soon as the door closes.The glass tray does not turn, nor does the light go on (when humming) as it does when you actually push the start button. If you do start it, everything works, that is the table turns, light goes on and it cooks/warms food etc. Then it beeps when done, you open the door to remove items, close the door, and again just starts humming.I unplug it for an hour, but as soon as you plug back in, again.. Hums until you open the door. I put a cup of water in it, and just closed the door, did not push the start button. After about 40 seconds, the water started to boil.
Published: November 14, 2014
Bob of Toronto, Other
Source: consumeraffairs.com

We bought a GE dishwasher model GDT720SGFWW thinking that GE was a reliable
We bought a GE dishwasher model GDT720SGFWW thinking that GE was a reliable brand... What a disappointment! The first dishwasher we received was damaged and the door would not close properly. It took a week for GE to send a repair technician who confirmed that the unit was defective beyond repair. It took another week for GE to order a replacement unit and another week to get it delivered. The replacement unit arrived today and guess what? It is also damaged and the door will not close, same problem as the first one! Terrible products, slow service. I will never buy a GE appliance again!
Published: March 28, 2014
Pierre of Victoria, BC
Source: consumeraffairs.com

I purchase GE Profile appliances for my new home. I thought I had done my r
I purchase GE Profile appliances for my new home. I thought I had done my research but until I actually owned I found I feel differently. The microwave pad scratches very easy and after only a few months you can see which buttons I use the most. I’ve only used a microfibers cloth to clean and it scratched the surface. Appliance repairman said to use terry towel. Wish I’d known that. Secondly, after owning all Samsung appliances previously I now appreciate what I had. So many of the features of my past microwave are not on this GE. For example the vegetable good, built in sensory knew when vegetables were cooked. Also, soften butter and chocolate was another feature. Thaw meat knew when it was thawed. So my advise go for the Samsung microwave
Published: February 6, 2019
Donna of Canada
Source: consumeraffairs.com

My GE dishwasher was installed the first week of October, 2019. After 3 loa
My GE dishwasher was installed the first week of October, 2019. After 3 loads, the unit was no longer functioning properly. I called GE to set up a service appointment to get them to come look at the dishwasher. It ended up taking 3 different technicians, ordering 3 different parts, at 3 different appointments before the problem was fixed (or so I thought). By the time I was able to use my dishwasher again, it was already the end of December and my 30 day return window expired. It is now mid January and I am already having the same problem as before and having to go through the whole process again. Because the year warranty is only for repairs, they will not just replace the unit, and instead I will have to continue dealing with this nightmare. Obviously, I will just be replacing my unit on my own after this.... And it will not be with GE!
Published: January 14, 2020
Peyton of Maysville, MO
Source: consumeraffairs.com

Always works well, cooks great, could use a little more space. Had GE micro
Always works well, cooks great, could use a little more space. Had GE microwave in the past and it never let me down. Had this one for 2 years now and no problems with touchscreen, door hinges or settings. Owned Maytag before and had nothing but problems.
Published: December 9, 2016
Gregory of Poughkeepsie, New York
Source: consumeraffairs.com

My dishwasher is very quiet and effective in its use. I am very pleased wit
My dishwasher is very quiet and effective in its use. I am very pleased with my unit as I saves water and power when in use. It also cleans very well and smells good as it drains completely. General Electric is very reliable and outstanding company and is made in the USA.
Published: March 8, 2020
Keith of Miami, FL
Source: consumeraffairs.com

We normally purchase LG appliances but this time we purchased a GE Profile
We normally purchase LG appliances but this time we purchased a GE Profile induction range and GE Profile above range microwave oven. The relay went out on the microwave oven about six months after we got them. Their website for scheduling service is absolutely horrible and didn’t work multiple times and when I was finally able to schedule, it was two weeks out. I then called but was told I couldn’t get an earlier appointment. So we waited the two weeks, then they had to order the relay. GE waited until the part was delivered to us to schedule the return visit - over 2 1/2 weeks later! So at this point we are without our new microwave for over a month and a half. Moral of the story is never ever to tempted to buy from GE, LG appliances & cust service are great.
Published: March 17, 2019
Cheri of Spring, TX
Source: consumeraffairs.com

I purchased a GE Dishwasher about two and a half years ago. Recently, we fo
I purchased a GE Dishwasher about two and a half years ago. Recently, we found there was a small leak in the solenoid motor which caused damage to my floor. I looked up for the model number and it is not on the recall list. Now, I have to call the repairman. This should have never happened in two years. What is GE going to do about this?
Published: October 17, 2011
Debra of Faifield , CT
Source: consumeraffairs.com

There was a recall on my fairly new dishwasher. The heater was causing fire
There was a recall on my fairly new dishwasher. The heater was causing fires. The repairman came and said I had to remove my ceramic tiles in front of the dishwasher for him to pull it out. I called customer service and a Tina offered to reimburse me $200 to have someone remove the tiles and pull the dishwasher out. I paid a handyman $250 in cash to have it done, called GE and they sent a man to fix it. I called again for my $200 and explained their man fixed it. They now wanted a bill from my floor man. I sent the bill and they refused to pay because the bill did not say paid. I called and asked them how their repair person could have fixed it if the floor had not have the tile removed and the dishwasher pulled out for him. I said, Ask your repair person to verify that the tile was removed. The answer was they couldnt ask him. I sent the bill again with a note saying paid in cash, a picture of the floor and a picture of me - a 74-year-old woman with a note saying it was impossible for me to have ripped up the ceramic tile and backer board myself. Again, I got a reply that the receipt that I sent was not acceptable and the case was closed.
Published: January 27, 2013
Gail of Titusville, NJ
Source: consumeraffairs.com

I have a three-year-old over the stove microwave Model JWM1540DN1WW. The me
I have a three-year-old over the stove microwave Model JWM1540DN1WW. The message Keypad shorted - Service may be needed appeared on the screen and no buttons are responding to any commands. I called GE and was told it would cost $89 plus parts and labor to have a technician come and look at it. The same message appeared two months ago and a few hours later, the microwave started working by itself after being unplugged a few times. This time, it is not working. I will buy a different brand rather than pay money to fix this one. Anyone had the same problem?
Published: April 15, 2013
Paula of 32824, FL
Source: consumeraffairs.com

I have had this dishwasher for less than a year and it doesnt work. The soa
I have had this dishwasher for less than a year and it doesnt work. The soap dispenser does not always open or it opens but the soap is not dispensed and just dribbles down the inside of the door. I have called in multiple trouble tickets. They have replaced the computer and the dispenser and have ordered another new computer and dispenser because the problem hasnt stopped. When I called GE to complain that I have had the unit repaired too many times and would like a replacement, they said if it is reparable, they will not replace it. I explained that it is not reparable if they fix it and it breaks again. This past Saturday, the tech told me that I need to run my hot water for ten minutes prior to running the dishwasher and that I should move the silverware caddy from its current location in the front (where it is supposed to go) to the back, taking up space in the rather small tub so I have less room for dishes, which, by the way have to be thoroughly rinsed before washing them. I explained to GE that if I have to jerry-rig the unit to make it work, then it is not reparable. Would they say it was okay if the latch didnt stay closed and I could just put duct tape on it to make it stay shut? If the product does not work as designed, and when the instructions that are provided with the dishwasher are followed and it does not work, it is not reparable. They refuse to replace it and while they did extend my warranty, there will come a time when that warranty is up and it will start to cost us money for all the repairs. It is costing GE more money to keep sending out techs and re-replacing parts than it would to just replace the relatively inexpensive dishwasher. Would I recommend this dishwasher to a friend? I would not recommend this dishwasher to an enemy! DO NOT BUY THIS DISHWASHER!!!
Published: April 15, 2015
Kim of Casselberry, FL
Source: consumeraffairs.com

My GE refrigerator is almost 30 years old. It's not a frost-free refri
My GE refrigerator is almost 30 years old. It's not a frost-free refrigerator, but frost build-up has not been a big problem. I usually defrost it twice a year. I have had no problems with it over the years, other than the light bulb burning out. I would certainly buy a GE refrigerator again.
Published: September 12, 2019
Richard of Globe, AZ
Source: consumeraffairs.com

Enamel curdles and becomes unattached from the ceilings of the interior of
Enamel curdles and becomes unattached from the ceilings of the interior of the microwave. Family member purchased 3-yr. newer model and the same thing happened. Theirs makes a terrible noise while cooking! Inferior product - inferior, unreliable materials!!! No accountability or sign of improvement! I will never buy a GE product again.
Published: January 30, 2015
Jill of Cullowhee, NC
Source: consumeraffairs.com

I have a 3 and a half year old GE Cafe Dishwasher which I paid over $1400 f
I have a 3 and a half year old GE Cafe Dishwasher which I paid over $1400 for and yesterday, when I ran it, I had a couple of cups melted when I opened it. This morning, I opened it to remove the remaining dishes. I closed the door to it and left for work. I did not run it again, just emptied it. My husband came home about an hour after I left to a house filled with smoke and the smell of melted plastic. He opened the dishwasher and found everything inside melted. The spinners, the silverware holder and all the plastic rack dividers were totally melted.Apparently, the heating element stuck on and overheated it. If he hadnt come home when he did, I believe our home would have caught fire. He said the whole kitchen was much hotter than the rest of the house. The service repair man said it cant be fixed because it got so hot it melted the seals in the motor. It was not a wiring problem with the house. It was a problem with the dishwasher itself. So now, I am out $1400 plus a house full of very toxic smelling smoke.
Published: May 8, 2012
Christy of Amarillo, TX
Source: consumeraffairs.com

We purchased a GE dishwasher model GDF 510 in December 2012. We have had th
We purchased a GE dishwasher model GDF 510 in December 2012. We have had three service calls with a fourth one recommended. The first complaint was that dishes were not dry at the end of the cycle. After service calls to replace a faulty heater and install two computer upgrades, the silverware still is not dry. Finally after about 45 minutes into the cycle, it leaks onto the floor. GEs answer is to send another service technician. No thank you! They can have their dishwasher back.
Published: April 17, 2013
Dorianne of Bloomington, MN
Source: consumeraffairs.com

A year after I got my GE dishwasher at Home Depot, it warped, protruded int
A year after I got my GE dishwasher at Home Depot, it warped, protruded into room out of counter. GE tech fastened it into cabinet, agreed warped, said call co. Cust. Serv. Rude, said should have called while in warranty. Offered tiny discount to buy another for $400. Its worse each day.
Published: October 29, 2015
Marilyn of Shawnee Mission, KS
Source: consumeraffairs.com

Were using a white GE Digital Microwave Oven at home Model No. JEI2870SPSS.
Were using a white GE Digital Microwave Oven at home Model No. JEI2870SPSS. We got it from Ansons a few months ago when our previous Kyowa was broken beyond repair. The price is reasonable, the usable space inside is adequate and the exterior design goes well with our kitchen. It has touchpad controls which are very easy to use especially with the pre-programmed settings like steam cook and snacks. So far it has worked very well. Its quite excellent at defrosting meat and evenly heats our food. We have no problem cleaning it and its pretty silent when in use. I hope this one lasts us longer since its pricier than the Kyowa and because use of the microwave less these days because they say the radio waves emitted by these machines cause cancer.
Published: June 19, 2016
Jennifer of Daraga, Albay, Other
Source: consumeraffairs.com

We purchased a new GE dishwasher from The Brick, after three washes it leak
We purchased a new GE dishwasher from The Brick, after three washes it leaked all over our new hardwood floors. I called The Brick and they said it was GEs problem. I called GE and they sent out a repairman who told us it was a broken seal on the pump and that this dishwasher is discontinued and he cant get the part. So, that would mean GE would have to replace our washer with a new one! We went back to The Brick and told them we did not want the GE washer and wanted to replace it with another brand as we were within the thirty day guarantee. No apology or well pay for the damage to your floor (floor is warped underneath) and guess what Im still waiting for a call back from GE!! Dont buy anything made by GE. You will regret it! As well, I will not be shopping at The Brick anymore.
Published: August 17, 2015
Teri of St Catharines, ON
Source: consumeraffairs.com

My microwave was purchased 2.13, costing about $500. The panel shorts and I
My microwave was purchased 2.13, costing about $500. The panel shorts and I paid for one GE visit, $150. And it happened again. My friend was here and said hers does the same thing. She has a neighbor with the same problem. I researched online and learned quite a bit about this machine. I found out that the panel shorts when youre cooking under it, and steam/heat rises into the machine. Makes the panel short. Im now demanding that GE return $150 service fee that I paid before I found out that its a defective machine. And this machine has to be replaced with a model that allows cooking with vents on. If GE does not do the right thing, I will make it a life goal that no one buy their products. Mark my words. Im this angry because I called customer service this week and was told that theyll give me a new panel but I have to pay for the labor and no refund for the $150 and no replacement microwave. This was insulting. Shame on GE.
Published: August 4, 2015
kathy of Delaware, PA
Source: consumeraffairs.com

Lousy and wont clean dishes. $1,000 down the drain.
Lousy and wont clean dishes. $1,000 down the drain.
Published: June 4, 2013
Glenn of Norcross, GA
Source: consumeraffairs.com

I bought GE Microwave JES1139BL03 in 2011 and the white paint inside has be
I bought GE Microwave JES1139BL03 in 2011 and the white paint inside has been peeling off. I think it is defective because I have had other brands and none of them have done this. This microwave was manufactured February 2011.
Published: July 17, 2012
Victoria of Lewiston, NY
Source: consumeraffairs.com

First, as a new homeowner blessed with select builder-provided appliances,
First, as a new homeowner blessed with select builder-provided appliances, I never imagined I would be authoring this letter 4 months after closing on the new home. Your friggin’ microwave oven light mechanism truly sucks! I lost the two bulbs a week or so ago and purchased two more at the cost of approximately $10, even though a one-year warranty was stated. That was okay, as I was more interested in fixing the problem versus starting some long-range purchase interest. So, and this is the most aggravating aspect, I have the correct pins and life is ** good, and as I attempt to insert the first, the ** pin breaks off. Okay, so I reflect on the horrific engineering of the mechanism, and I softly” align the second of the two bulbs, and the ** pin breaks off again. ** is my predominant theme tonight. As well, believe me, I am going to inform Taylor-Morrison that their respective selection of your friggin’ lousy pieces of crap is corrupt and misguided. You suck, G.E.! I’m moving forward.
Published: February 19, 2013
James of Gilbert, AZ
Source: consumeraffairs.com

Needed to replace handle. Silver covering started to peel and actually got
Needed to replace handle. Silver covering started to peel and actually got a splinter. Cheap plastic underneath covering. Called GE and while they did send out a replacement, I had to pay to have it installed. Instructions on internet were not helpful! Bill to replace was $142. Ouch. GE rep said they did not have prior complaints. I later Googled it and saw 1000 complaints!!!
Published: April 15, 2016
Lynn of Garnet Valley, PA
Source: consumeraffairs.com

I bought a dishwasher 2 1/2 years ago, along with GE fridge, microwave, con
I bought a dishwasher 2 1/2 years ago, along with GE fridge, microwave, convection oven for my remodeled kitchen. It was less than a year old, when the dishwasher control board went. GE fixed it for no charge, as it was under warranty. They sent the part, and the repairman was great. A little over a year later, the same thing happened. It is no longer under warranty. I spoke with a supervisor about this. This dishwasher was just over 2 years old, and again, the same thing happened. They were very nice, and sent a man over, after sending the same part in the mail, and again, he was very nice, and I was called to see if everything was to my satisfaction, and it was. I was not charged. It is now a few months later, and the machine will not begin the cycle. The lights are on, blink several times, then finally go off altogether. I did the troubleshooting suggestions, including turning it off via the circuit breaker to reboot, and still nothing. I am so angry. This is a relatively new machine. I am so disgusted that I will never buy another GE appliance, and strangely, I have stock in the company. Its a small amount, but stock nonetheless. What a shame. Now, I have to spend a lot of money on a repair that I should not have to. GE charges $90 just to walk in the door. I was told the second time it would be over $200 to repair a 2 year old machine. It is not the customer support nor repairmen that I am so angry about, rather, it is the ** machine, which is not even 3 years old! The thing is, I always try my best to buy American products, even cars. Before I call in a repairman, I am going dishwasher shopping, in case I decide that it is simply not worth an over $200 repair. I will not be looking at GE.
Published: February 27, 2012
Marjorie of Nesconset, NY
Source: consumeraffairs.com

I bought a brand new GE Dishwasher GDWT308VBB delivered October 3, 2012 whi
I bought a brand new GE Dishwasher GDWT308VBB delivered October 3, 2012 which promised: 5-stage filtration with Piranha hard food disposer, 5 self-cleaning filters ensure clean dishes, dedicated silverware jets, highly pressurized spray jets target the silverware area for improved cleaning; steam prewash - loosens tough soils before any cycle virtually eliminating the need for soaking or pre-rinsing dishes; auto wash cycle - cycle automatically adjusts to soil level to maximize energy savings and ensure clean dishes; natural convection heated dry option, a drying element effectively dries dishes reducing the need to towel dry after unloading; 52 dBA sound level - nearly silent two-pump system cleans dirty dishes without disruption. No matter which cycle or combination of features I use, my dishes have yet to be cleaned. Contrary to advertising above, I do need to rinse dishes prior to cleaning in dishwasher and also rewash dishes after dishwasher cycle is completed. I previously had a Maytag which at 15 years old performed better than this new GE Dishwasher. I have written GE describing my dissatisfaction and expect their promises to be delivered.
Published: January 27, 2013
Frances of Havre De Grace, MD
Source: consumeraffairs.com

Front of door never seems to clean up well and its stainless steel. Occasio
Front of door never seems to clean up well and its stainless steel. Occasionally if you use the start delay and a harder pod it can stick and not dispense fully during wash leaving a chunk of it. I love the ability to run half loads. Smartly designed, and easy to use.
Published: March 19, 2020
Tara of Mount Vernon, OH
Source: consumeraffairs.com

My GE microwave oven died after 4 years. And my GE washer died after 5 yea
My GE microwave oven died after 4 years. And my GE washer died after 5 years. Never ever buy a GE appliance. The market agrees, because their quality issues might be the reason the company has not been able to sell their appliance division for several years now.
Published: September 20, 2011
Frank of Garnet Valley, PA
Source: consumeraffairs.com

My experience with GE over range microwave oven as follows/ Unit Mod.JVM316
My experience with GE over range microwave oven as follows/ Unit Mod.JVM3160DF3WWW. Ser.#GH260692A, this unit was purchased April 2017, February 2019, unit began to disconnect itself during normal use. This was done by way of throwing 15 amp breaker. No satisfaction from GE, NO extended warranty purchased, guilty as charged, contacted elect. tech. No idea of problem, #2 elect. problem in door sensors of which there are numerous, notice black residue on duel latch on door caused by door latch device rubbing on unit latch receiver cost to discover which sensor cause and replace one or all 250.00.We have been limping along for two months with frequent trips to basement resetting breaker (which we had replaced) next move, purchase NEW MICROWAVE. Let me be very direct if we wanted JUNK we would buy Asian made, THAT being said, there will be NO...General Electric products in this house. This is our second GE product BUST, 100.00 advertised by manufacturer. Never delivered! But hey we are just small time consumers. What might else we expect.
Published: February 28, 2019
Eric of Beloit, OH
Source: consumeraffairs.com

Just purchased a home with GE Appliances. Dishwasher suddenly wont start an
Just purchased a home with GE Appliances. Dishwasher suddenly wont start and showing 1H code. Nothing in the user manual that explains what this means. Called customer support. After they requested unnecessary personal information (like email address, physical address, etc.), I was finally able to ask what this code meant. She went straight to, We are unable to provide that information over the phone. We have to send one of our service technicians out to your home. She refused to tell me what the code meant, and instantly wanted to charge me for tech visit. I hung up. Then I googled it, and found out right away that it meant the start was paused/delayed for 1 hour. I had hit the delay button by mistake. This was not specified in the manual under Delay Start, nor was customer support trained or willing to provide the answer to such a simple question. GE Support is just a Scam.
Published: August 9, 2018
Antoinette of Tucson, AZ
Source: consumeraffairs.com

Our GE microwave is used primarily for heating things though sometimes some
Our GE microwave is used primarily for heating things though sometimes something is actually cooked in it. It is a useful tool and saves time and labor. I would rather have one than not.
Published: December 14, 2015
Gerald of Tulare, CA
Source: consumeraffairs.com

I was missing my wiring/ schematic diagram with my dishwasher and after spe
I was missing my wiring/ schematic diagram with my dishwasher and after spending hours on GE website to no avail I called the service center and was told they would send me an email that I would have to respond to and then they would email me a diagram in 8-10 business days. Email in 8-10 business days... WHAT!!!! I replaced the UI board after 2 1/2 years and the control board Fault code LED was blinking 7 times for a temperature sensor circuit has become inoperable. This is their fix; Disconnect the power at the circuit breaker for about 30 seconds and then reset the dishwasher. If the problem persists, contact service. No instructions on how to reset the dishwasher anywhere. American business at its best. Never GE again!
Published: September 5, 2019
Mark of Goodyear, AZ
Source: consumeraffairs.com

I wish I could rate this dishwasher ZERO stars. I bought my first GE cafe s
I wish I could rate this dishwasher ZERO stars. I bought my first GE cafe series approximately 6 months ago and after the first week, there were three separate, unrelated problems. I called GE repair and the serviceman came out and said he fixed all the problems. He did not. I contacted the store where I bought it, and after contacted GE directly was able to get a brand new one. After two months, problems started again. Once again the repairman came out. Long story short - 2 months, and three sick days later (on my part) dishwasher is still not cleaning dishes thoroughly. I contacted GE several more times and they sent me some dishwasher cleaner and offered me a discount on a new GE dishwasher.... I will never purchase another GE anything and advise everyone else to do the same!
Published: September 30, 2015
Jessica of Jefferson, MA
Source: consumeraffairs.com

28 Inch Front Load Washer with 4.9 cu. ft. Capacity, 13 Wash Cycles, 1250 R
28 Inch Front Load Washer with 4.9 cu. ft. Capacity, 13 Wash Cycles, 1250 RPM, Steam Cycle, Steam Assist, Time Saver Option, Sanitize Cycle, Energy Star in White. Overall this machine is top of the line. Purchasing a home appliance is like purchasing a vehicle. I took my time and reviewed and compared before purchasing. About 3 months. I had just purchased a home and so you want an appliance that is going to last. It has a 10 year warranty. It has 3 color options. It's cosmetically attractive. It also is elevated which is a smart choice for a basement machine in case you have issues with water in your basement.
Published: May 23, 2020
Jennifer of Warren, MI
Source: consumeraffairs.com

GE continually shows us why they are failing as a company. In just this las
GE continually shows us why they are failing as a company. In just this last year I have replaced a less than 5 year old GE microwave, three separates parts to my GE monogram refrigerator, and now this one and a half year old dishwasher. The only appliance that GE makes that hasnt broken is the stove/oven that is over 10 years old and shows no signs of weakening.I purchased the upgraded stainless steel model that contained all the bells and whistles. It lasted 1 year and 3 months before the entire control panel stopped working. We utilized the dishwasher about once a week or once every two weeks in a two person household. Hardly a rough environment for a 700$ appliance. The repair costs was quoted for 99$ just to have GE look at it. The control panel was 140$, plus additional labor. This amounts to over 280$ to repair a year old product. I advise buying LG or Bosch.
Published: June 16, 2019
Bryan of Atlanta, GA
Source: consumeraffairs.com

Bought new Spec house with all GE appliances (was charged extra). Dishwashe
Bought new Spec house with all GE appliances (was charged extra). Dishwasher Model GDF510PSD1SS wasnt drying dishes, run time 3 to 4 1/2 hours. Opened door to stop it. Have to hand wash first, then place in dw. Service man said dishwasher working properly. All was wet, rinse aid constantly leaking. Tech replaced. Inside of dw gray color had milky white film on it, dishes, rubber gaskets around door. Tech poured citric acid sol. on filter. Next run, white film again. New Cuisinart pots, pans, lids, silverware & all, scratched and nicked in first wash. Found a piece heavy glass and screw in DW. Tech said someone forgot to put screw in panel and he didnt know where glass came from. Seven + tech visits, GE Consumer Relations refused my calls. Every 2 to 3 weeks, have to remove, clean filter, bottom screen, hand dry. One cycle works. White film was hard water buildup. A used dishwasher!! Bought water softener. Problems with R.O System & Refrigerator. NO More GE!
Published: May 23, 2014
Lourene of Surprise, AZ
Source: consumeraffairs.com

I purchased a new GE washing machine, and a new GE dishwasher, less than 5
I purchased a new GE washing machine, and a new GE dishwasher, less than 5 years ago. The washing machine started leaking suddenly, and the repairman stated it was due to a cracked basket. They stated this was very rare, but the warranty had expired. The repairs would cost as much as a new machine. The dishwasher stopped draining water. A repairman advised there were two pumps, and one or both may be out. Estimates to repair the unit were only slightly less than the cost of a new unit.I will never again purchase GE appliances. I believe the life of a home appliance should be longer than 5 years. The cheap units I bought in my younger years lasted 20 years, without any problems. The GE units are not quality machines, and repair costs are outrageous. Nice way to try and convince appliance owners to just go buy new units. I can guarantee, I will not buy GE products ever again.
Published: November 29, 2011
Sheila of Friendswood, TX
Source: consumeraffairs.com

Microwave performs wonderfully but it has peeling paint inside. I contacted
Microwave performs wonderfully but it has peeling paint inside. I contacted GE about it and the only thing they said was, Well give you a coupon for money off another GE microwave. Why if I had money to buy another microwave would I purchase a GE and watch the paint peel off again. I am retired on a fixed income. New appliances dont come easy.
Published: July 8, 2019
Joyce of Greene, Iowa
Source: consumeraffairs.com

Microwave fan just stopped working. Dishwasher wont dry dishes. Also, cloud
Microwave fan just stopped working. Dishwasher wont dry dishes. Also, cloudy water drooling down door when you open it. If you set it on heavy or normal, it runs forever. This is horrible for a year old product. They were acting up before then. Busy schedule kept us from reacting. Looks brand new, works like its 20 years old. Help.
Published: November 15, 2015
SHEALA of Pell City, AL
Source: consumeraffairs.com

We purchased our GE dishwasher in September 2014. In December 2014 the dish
We purchased our GE dishwasher in September 2014. In December 2014 the dishwasher started to make a loud grinding noise. I contacted GE and a repair man was sent promptly to do the repair. Upon arrival and looking at the dishwasher he advised me that it was the motor. He then stated that he would order the parts and also stated that he did not have the correct tool to remove the motor and has not had one since they have changed the manufacturing process. At this time I am still waiting for the parts and I have contacted GE numerous times to find that the parts were either on back order or had been shipped out. I am still waiting for the parts and the repairs to be done. The estimated date of the parts to arrive is January 29th. At that time I will have been without a dishwasher for a month that I have just purchased.
Published: January 20, 2015
Steven of Freeland, MI
Source: consumeraffairs.com

I picked the black GEGSD2100BK GE dishwasher for my co-op. It was cost effe
I picked the black GEGSD2100BK GE dishwasher for my co-op. It was cost effective (
Published: March 11, 2020
Doris B of Bronx, NY
Source: consumeraffairs.com

Have owned, installed, and repaired many dishwashers throughout the years a
Have owned, installed, and repaired many dishwashers throughout the years at various houses. This GE unit is by far worst dishwasher that I have ever had the displeasure to install and operate, and it replaces a Kitchen Aid unit that started a fire, see **. Specifically the GE unit had the control panel break off due to misalignment, requiring repair, the drain bulkhead fitting was poorly designed and caused a leak, requiring repair, the water solenoid valve failed in the 2nd year, and finally the door does not lock closed without significant care and attention to alignment and requires many attempts to lock closed for the start of cycle. This is the worst and I cant wait to pull it out and replace it.
Published: March 12, 2020
Luke of Norristown, Pennsylvania
Source: consumeraffairs.com

I own a GE over the stove Microwave that spontaneously turned on while I wa
I own a GE over the stove Microwave that spontaneously turned on while I was sleeping. Once the unit was running for a bit, it caught on fire. It melted thru the glass plate before I woke up and was able to remove power from the unit and stop the fire. To GEs credit, they did send a tech out to our place. The tech never did anything to find out what caused the problem. Instead he was just looking to see if the unit was salvageable. He condemned the unit, and GEs solution was a $25 rebate on the next one of their products I would purchase.The liability GE would have been up for if I were not home would have been astronomical. This appliance put my property and the life of my family and neighbors in danger. GEs inaction on this problem shows that they have no concern for the safety of the consumers that use their products. The HR response has been appalling.
Published: August 10, 2018
Matthew of Minneapolis, MN
Source: consumeraffairs.com

6/11/2014. My microwave of 5 years the GE Adora starting to act strange. It
6/11/2014. My microwave of 5 years the GE Adora starting to act strange. It would start to hum and the panel light would light up. The humming would only stop if I opened the door. Sometimes it would stop on its own. But today the humming kept continuing and I thought it was harmless until I heard a loud pop in the microwave and smelled something burning. The microwave glass turntable had exploded from intense heat inside the microwave. It was bizarre. Immediately I ran over and unplugged the microwave hood. In all the years and houses I own, this is the most expensive microwave I have purchased and it has lasted me the least amount of time! Microwaves shouldnt start on their own and thankfully I was home when it did. Otherwise my house would have burned down.
Published: June 12, 2014
Anna of West Roxbury, MA
Source: consumeraffairs.com

My GE microwave is the Advantium version which’s heats to a 1000 degrees.
My GE microwave is the Advantium version which’s heats to a 1000 degrees. In fact, today the 4th of July I will be using it instead of the BBQ. I have baked, broiled, heated and other things in this unit. This is my 2nd one over the years and I enjoy it immensely.
Published: July 15, 2019
Bernard of San Dimas, CA
Source: consumeraffairs.com

I was washing the inside of my microwave and noticed that paint was peeling
I was washing the inside of my microwave and noticed that paint was peeling off the top. It looked like paper. Reading the other comments on the same problem I knew it would do any good to contact GE. GE products have always been inferior to other brands in the market.
Published: August 24, 2015
Angie of Jonesboro, AR
Source: consumeraffairs.com

I purchased this product in June 2011 for a summer weekend getaway home. I
I purchased this product in June 2011 for a summer weekend getaway home. I used it 5 times during that summer. The following summer I didnt use it at all. Summer 2013, I used it and everything seemed fine. That night I heard something and the microwave turned on by itself! Thank goodness I was at the house. I cannot believe this unit has not been recalled yet, as I see other consumers are complaining about the same thing. I keep the unit unplugged all the time. What recourse do I have as a consumer? I have my bill of sale and paid good money for this unit.
Published: July 5, 2016
Gloria of Wantagh, NY
Source: consumeraffairs.com

SOLVED: PDW9980L00SS GE Profile Dishwasher not cleaning dishes. The rubberi
SOLVED: PDW9980L00SS GE Profile Dishwasher not cleaning dishes. The rubberized sump of this dishwasher suffers from chemical deterioration. In our case the deterioration allowed waste water to bypass a check valve and return into the wash water. Dishes dont come out clean and the spray wands get plugged up with bits of waste. The solution is to replace the sump. If youre handy with tools its an easy DIY job which requires pulling out the dishwasher and turning it on its side for access to the sump. Lots of videos online re the process and for safety start by shutting off the circuit breaker for the dishwasher power. For our model the new sump part number WG01L00289 replaces the original WD18X10026. Dishes & glasses now sparkle. Hope this helps as there was lots of frustration on this end before replacing the sump seen in the photo.
Published: January 24, 2017
James of Nepean, ON
Source: consumeraffairs.com

I have a GE Triton. We started a load of dishes before going to bed. When w
I have a GE Triton. We started a load of dishes before going to bed. When we woke up in the morning there was a terrible burning plastic smell. The dishwasher was stuck on, and ran all night. It wouldnt turn off, so we unplugged it. We are lucky that it didnt catch the house on fire. NEVER go to sleep with your dishwasher running. All the stuff you see at the bottom is plastic that dripped down. It melted the bottom of the silverware rack, and some silverware fell down to the bottom where the plastic handles of the knife handles melted. There is brown residue, so I think it did start to catch fire. Thank goodness we woke up early.
Published: February 10, 2014
Heather of Redondo Beach, CA
Source: consumeraffairs.com

This dishwasher was in the home we bought and its just not a good one at al
This dishwasher was in the home we bought and its just not a good one at all. We dont like the settings.. We dont like the size. Weve seen better settings on other dishwashers when shopping around and pricing for a better one.
Published: February 14, 2021
James of Columbia, SC
Source: consumeraffairs.com

GE brags about employing its own service technicians yet, when I called to
GE brags about employing its own service technicians yet, when I called to schedule an appointment to fix our Advantium 120 microwave (3 years old), they told me that unless I provided proof of purchase to the technician, he would charge me even for parts under warranty such as the magnetron tube. This in spite of the fact that they have all the purchase information at their fingertips, as I reported when we registered our purchase. They even told me our date of purchase, had our address, email address, etc. They dismissed my suggestion that an email from them to me that I could show the technician should suffice. After 3 years and severe family health issues, I have sadly misplaced the proof of purchase, not realizing that registering the appliance for warranty provided no real benefit; not even proof that I didnt steal the thing. I am saddened that a company of the former stature of GE would stoop so low to avoid a legitimate warranty repair.
Published: September 1, 2011
Graham of Highland Beach, FL
Source: consumeraffairs.com

This brand far above the Standards for this type of unit. This is my second
This brand far above the Standards for this type of unit. This is my second purchase of this brand and I would recommend it above and beyond any other manufacturers. It’s very quiet and does a superb job of cleaning, and this dryer beats all the other. Keep producing this fabulous device, thanks.
Published: March 20, 2020
Ron of Smyrna, Delaware
Source: consumeraffairs.com

My GE microwave (Model: JVM1540SN1SS) that I bought new two years ago for $
My GE microwave (Model: JVM1540SN1SS) that I bought new two years ago for $250.00 broke already. The table doesnt turn and nothing heats up even though the timer works. There are only two adults in the household using it, and we dont even use it very often. I find this pitiful service. My last microwave lasted about 15 years.
Published: November 26, 2011
Diane of Plano, IL
Source: consumeraffairs.com

We have not had any issues with our microwave. It is relatively easy to ope
We have not had any issues with our microwave. It is relatively easy to operate (how difficult can it be, right?). Overall, we are pleased with our microwave. The microwave was already installed when we purchased our home, so I cannot speak to whether or not it is worth the price.
Published: July 8, 2019
Maggie of Lagrange, GA
Source: consumeraffairs.com

A known GE microwave defect on this (GE JVM2070SK02 Microwave) models contr
A known GE microwave defect on this (GE JVM2070SK02 Microwave) models control panel has yet again resulted in our microwave not working and GE giving us the standby, pay for an appliance technician. I would like GE to own up and send a technician to replace the control panel and get it working since it’s a known issue.
Published: April 15, 2012
Rebecca of Bynum, TX
Source: consumeraffairs.com

Bought dishwasher in 2016 for a vacation home. Used maybe 50 times, then do
Bought dishwasher in 2016 for a vacation home. Used maybe 50 times, then door close sensor broke, replaced that and 2 months later, now board is no good. GE makes junk. Repairman also said that switch is known issue and they refuse to fix it. Never buying GE again.
Published: August 26, 2019
Richard of Watertown, MA
Source: consumeraffairs.com

GE over the range microwave JVM1540DP1WW - Within 1 year, the magnetron fai
GE over the range microwave JVM1540DP1WW - Within 1 year, the magnetron failed. I called the Sears service department to fix it. Because of that, I bought 2 more years of extended warranty. Three months after that, the microwave turned on by itself for 1 minute nonstop. I had to unplug it and call the service again. It would also turn on even when the door is open. Its very dangerous for microwave exposure!
Published: September 6, 2012
Gary of Newark, de
Source: consumeraffairs.com

I love the GE. I bought a GE dual fuel range about 3 years ago when my 6 yr
I love the GE. I bought a GE dual fuel range about 3 years ago when my 6 yr old Frigidaire stove caught fire. Always wanted to cook with gas but have electric oven and broiler. It's also easy to clean the cooktop unlike older gas stoves. Love the big fast boiler eye.
Published: August 26, 2017
Marty of Durham, NC
Source: consumeraffairs.com

My GE dishwasher came with my new Miller & Smith house. Its 2 years old
My GE dishwasher came with my new Miller & Smith house. Its 2 years old. The bottom tray is rusting in several spots and you cant open the door while in operation to add an extra dish. When you open the door the dishwasher should pause while you add the dish, but this one continues working as if the door was closed and water sprays everywhere. I understand the one year warranty (they must know their products do not last long). Their support line tells me my options are to get it repaired ($99.95 for a tech to come and diagnose, then additional charges for parts and labor to install the parts on the next visit). The bottom tray is ~$125. I found their customer service rude, unsympathetic, and bothered by my questions. I was also told to go their website and review the rebate offers on a new dishwasher. I wanted to understand that program better, but the customer service agent did seemed uninterested to help me.I was quite surprised in getting this poor quality product and poor service from GE. Im not going to bother with repairs, because the cost at least $300, so I will opt to put that money in a different brand. I was considering giving GE another chance and taking them up on their rebate offer, but after reading all these other reviews, I certainly will not. The time I spent writing this will very likely have no impact on making GE change, but maybe put a tiny dent in their reputation and they will get one less sale from me.
Published: December 27, 2014
Al of Ashburn, VA
Source: consumeraffairs.com

We bought a model PVM9215SK3SS microwave as part of an over-the-range micro
We bought a model PVM9215SK3SS microwave as part of an over-the-range microwave oven/extractor fan combo. Unlike every other microwave combo weve ever had in our frequent moves, this microwave cannot run the kitchen timer independently of the microwave. If you try to set the kitchen timer when the microwave is running, the cook-time changes and overcooks whats in the microwave. If you try to set the microwave to cook while the timer is timing a food cooking on the range, it simply refuses to work. The instructions are very hard to both find and then understand, having been written in China to cover many different models. Apparently I can ask my phone to turn it on. I sure cant manage that very often in person! The fan is too loud for comfortable use even at the lowest speed, which is a great disappointment. A former Profile model was very quiet at every speed, and much more efficient. Were saving up for something that works.
Published: September 25, 2018
C. of Arlington, VA
Source: consumeraffairs.com

We had a new GE Monogram dishwasher installed September 2014, a little over
We had a new GE Monogram dishwasher installed September 2014, a little over a year. We had a hose leak and it cost us $229.00. I do not recommend this product.
Published: December 3, 2015
Barbara of Broomall , PA
Source: consumeraffairs.com

We just had a Fire in our GE Microwave, Model # JVM1750SP1SS. Manufactured
We just had a Fire in our GE Microwave, Model # JVM1750SP1SS. Manufactured in August 2010. Purchased at Home Depot in December 2010 and installed January 2011. The right rear shelf hook caught fire while the microwave was in use. Luckily, we saw it in time... We are not sure who to complain to or tell about this. We went on GE.com to inform them of this issue and am waiting for a response. I see here that I am not alone. There is other info being shared on YouTube about this issue as well. GE better make good on this for me. Now I have to find my paperwork... Figure out who will remove this under cabinet installed oven and replace it. I am probably on my own here as it is 3 years old!!
Published: May 2, 2014
Robert of Scotch Plains, NJ
Source: consumeraffairs.com

The WORST Customer Relations Department & GE Dishwasher EVER
The WORST Customer Relations Department & GE Dishwasher EVER 1. Ordered dishwasher & Scheduled Delivery. 2. After my 4 hour window of waiting, I was called and informed the installation needed to be cancelled due to the installer calling in sick. 3. During installation, they dropped my dishwasher & dented the door. I rejected the dishwasher as my other one was already hauled out. 4. Due to my hectic work schedule, my dishwasher was installed about 2 weeks later. 5. Dishwasher was not cleaning. 6. Technician came out another week later and I was told it was MISSING parts from the manufacturing plant and should have never passed QC. In addition, It was missing the bottom spinner and the top spinner was snapped off. The technician glued it back on.7. Called Customer Relations to get the runaround saying, its not their fault it came from the manufacture missing parts.In closing, I own a large apartment complex and have many BUSINESS friends. I will NEVER buy a GE product EVER again and to think of all the people I know, Im going to share my horrid experience with everyone I know. This will make great conversation when golfing too.
Published: July 18, 2014
Michael of Hoffman Estates, IL
Source: consumeraffairs.com

I loaded and ran the GE Profile dishwasher in the evening. Later that eveni
I loaded and ran the GE Profile dishwasher in the evening. Later that evening, putrid odor of undetermined origin was noted in the house. I searched throughout house to find the cause, but it was not located. The next morning, the dishwasher was found to be extremely hot on the outer surface (door) and countertop. The heated dry light was on along with the start button, which would not reset or turn off. The unit had to be disconnected by turning the electrical breaker off. All contents were either melted or had a strange brown film, along with broken tines and melted silverware rack in the dishwasher. Even the water dispenser in the bottom of the dishwasher was melted or broken. A GE service representative was called and his report stated: Unit was left on for too long and heat caused excessive damage to the product. Due to excessive damage, unit is non-repairable. He shared with me he had never seen this much damage done to a dishwasher. I spoke to GE consumer advocates twice and their solution is to provide me a discounted price on a new appliance and the email address for formal complaints. When I inquired about if there had been resolution to the cause of this problem because I wanted to make a formal complaint, I was told there is not a safety issue with the heating unit. I then spoke to a GE resource person in recall and she shared with me that it is a known issue of overheating and destroying contents, but it has not caused a fire. Igniting a fire is a justification for a recall - can we not be proactive? This department is working with me and ensured that in newer models this potential hazard does not exist. But other consumers who have purchased in this model (PDW9280N20SS) should be aware of the potential fire hazard. Everything was very hot inside and out. Consequences: the 3-year-old dishwasher (that I use about once per week) was totally ruined and I inhaled potentially toxic fumes for over 8 hours.
Published: July 31, 2012
Bridgette of Toledo, OH
Source: consumeraffairs.com

I own a GE Model #JNM1731DM1CC that came with my condo, in March of 2008. A
I own a GE Model #JNM1731DM1CC that came with my condo, in March of 2008. After two weeks, the tray was spinning, and nothing was heating up. They came, and replaced something, and it worked again. It is now November of 2011, and the ** thing doesnt go off. When the timer stops, and you open the door, the table turns, and the microwave is on, letting rays come right out at you. I have to unplug it after every use, so that I dont expose myself to rays coming from the microwave. I spoke with several appliance repair shops, and they told me that it is probably the circuit board, and that to repair it would run at least $200. I am so disgusted with GE. I also have a stove that practically blew up, when the door shattered, after only having it for six months. They had to come and replace the whole glass front. I doubt very much, if they will help me, because it took at least 12 calls to get them to replace the glass door, with the glass all over the place, and inside the oven, four days before Easter dinner at my house.
Published: November 17, 2011
Hilda of Easton, PA
Source: consumeraffairs.com

GE is a proven brand and its quality for reliability. When I was shopping f
GE is a proven brand and its quality for reliability. When I was shopping for one I went with a known brand. Planning to upgrade my kitchen and will be shopping for a countertop microwave. The over-the-range microwave has stood up 15 years of use. Happy with purchase and performance. Will purchase GE brands in the future.
Published: July 9, 2019
Matt & Kim of Myrtle Beach, SC
Source: consumeraffairs.com

I have had 2 Profile dishwashers in the past 3 months. I have not been able
I have had 2 Profile dishwashers in the past 3 months. I have not been able to use either one. First one had a cracked tub and the replacement would not run. I tried for hours to contact GE customer service and was placed on hold for almost an hour before they closed for the day. Not only is this washer a piece of garbage, GE customer service is terrible. Do not and I will say this again do not but this product.
Published: September 16, 2020
John of Montesano, WA
Source: consumeraffairs.com

The performance of my microwave is great - not fancy but does the job. Its
The performance of my microwave is great - not fancy but does the job. Its size is fine as it fits just right where we wanted to put it. No complaints. I havent had any problems, therefore I consider it a great value. Plus, I would get the same size if and when I replace it!
Published: January 26, 2017
Pat of Seattle, WA
Source: consumeraffairs.com

I purchased a GE Profile Microwave 2 1/2 years ago and now it is shooting s
I purchased a GE Profile Microwave 2 1/2 years ago and now it is shooting sparks out the back and making a loud noise. I have to admit that the microwave did work well and my mom even bought the same one because it was good. I never bought a GE appliance before because I was told they have a bad reputation. I thought the Profile Series would be better. Wrong!
Published: May 9, 2012
Stephanie of Center Valley, PA
Source: consumeraffairs.com

Consistent with many reviews about poor customer service and saga to try to
Consistent with many reviews about poor customer service and saga to try to get an appliance fixed, we experienced a very situation with their microwave. Power is on but doesnt heat food. 5 visits later and multiple calls to GE became a string of technicians having to order a part, waiting at least a week to receive the part and technician trying to fix it. For 2 weeks the microwave worked and then stopped working. Called GE again, and again they insist on having technician come by to diagnose the same problem. We put our foot down and asked for a replacement and were denied because it wasnt deemed to be irreparable. I stayed online until they offered a discount on a new microwave and they then took more than a week to send that and also proceed to take the old one which not convinced they were entitled to take given we had to purchase a new one. Completely inefficient process, customer service agents who are in and unfortunate enough to follow an inefficient process that is not focused on the consumer. Really unfortunate for a top tier company whose mission is centered around the customer but fall down on execution. Really disappointing. Im glad that we live a in capitalist state that allows us to have other choices and not feel stuck with one brand. The cost of our time and stress and technicians hourly wage is disproportionately greater than the 300 dollar retail price tag for the machine.
Published: June 30, 2016
JJ of New York, NY
Source: consumeraffairs.com

I was advised to replace the timer #WD21X10059. I replaced the timer and it
I was advised to replace the timer #WD21X10059. I replaced the timer and it still doesnt fill water. I purchased this 2000 Hallmark Park model and the seller said the dishwasher has never worked. The model #GSS1800Z01 does not add water when turned on. The water line has been checked and is OK. Is there a service bulletin on this unit?
Published: August 29, 2012
Gene of Indio, CA
Source: consumeraffairs.com

DO NOT BUY GE APPLIANCES. The quality is terrible even on an expensive dish
DO NOT BUY GE APPLIANCES. The quality is terrible even on an expensive dishwasher. I bought a $700 dishwasher in November 2016 and in April 2017 it was broken, parts not available, but after fighting with customer service, they sent me the parts at my house. No one is available to come over to install the parts, the parts are sitting at my table. I guess they want me to install them myself. I even had purchased a 5-year warranty. Customer service is non existence at General Electric. I know I will never purchase a GE product ever again.
Published: June 9, 2017
Ada of Charlotte, NC
Source: consumeraffairs.com

I bought the GE oven and microwave combination. After a pie dripped on the
I bought the GE oven and microwave combination. After a pie dripped on the oven bottom we did a 4 hour self clean. The bottom of the oven is stained and it does not wipe up. Also noticed the door is not sealed and it has marks between the glass. There are also all sorts of stains on the interior of the door. This is a new stove installed 5 months ago.
Published: December 2, 2019
Judith of East Lyme, CT
Source: consumeraffairs.com

About a year and a half ago, I bought a GE Profile dishwasher from a very r
About a year and a half ago, I bought a GE Profile dishwasher from a very reputable local dealer. Within 3 months, the digital control panel failed. Because it was still under warranty, the dealer replaced the panel. It failed again. This time they made other adjustments, it continued to fail. Finally GE suggested that the dealer replace the entire door panel, which they did. It took the repairman a couple of hours to do so. Still didnt work. Finally GE declared the machine non repairable and replaced it. Unfortunately the men who replaced the dishwasher didnt install quite correctly because it leaks. I keep a plastic container under the front left corner to collect the water every time the dishwasher runs.But the story doesnt end there. This machine and the first one both include a sensor that apparently check for objects that obstruct the spray arms. I dont know because theres nothing that tells me why the machine is beeping when I attempt to start it. I check the spray arms, move dishes, try to start it again and still get the beeper. I have done this over and over and over again and still it beeps. I have essentially emptied the dishwasher and it still beeps. When it does run, I have to use the boost temp. option and the longest cycle available to get dishes, and I mean dishes, even passably clean. Forget pots and pans, or casseroles. So, if you own a GE dishwasher, I hope that you have the old fashioned dishpan and dryer rack handy. Bottom line, it doesnt clean well, leaks, and beeps every single time I try to start it. Buy something else.
Published: December 14, 2016
Rebecca of Mohnton, PA
Source: consumeraffairs.com

I have a GE microwave and was using the exhaust fan on it when it stopped w
I have a GE microwave and was using the exhaust fan on it when it stopped working. I am getting the same message as other folks - KEYPAD SHORTED. I have barely used this product since it is in a vacation home. It looks brand new, but I am really disappointed in it. My cousin told me shes had problems with GE appliances and will never buy another.
Published: May 27, 2013
C of Harleysville, PA
Source: consumeraffairs.com

I purchased a GE dishwasher 1.5 years ago and it has been nothing but a pro
I purchased a GE dishwasher 1.5 years ago and it has been nothing but a problem since day one! The door will not stay latched and the dishwasher is perfectly level. You might get 1 or 2 washes in before you have to work on it again. We bought a set of appliances from GE and the stove and refrigerator have worked well. However this dishwasher is junk and I based on my experience I would not recommend this product to anyone!
Published: March 25, 2017
William of Pick City, ND
Source: consumeraffairs.com

We have a GE Profile Microwave (PNM1871SM3SS) that is only 3 years old and
We have a GE Profile Microwave (PNM1871SM3SS) that is only 3 years old and is reporting KEYPAD SHORTED - SERVICE MAY BE REQUIRED. We called GE service repair and told them the exact message. The service guy shows up and says all he has in his order is General other service needed and that he doesnt have the keypad panel. Gives us an estimate of $501 to repair it. Tells us a new one costs $400 and with a coupon he can give us it will be $100 less. We were charged $99 for this visit which basically lasted 10 minutes (way to go GE on making money off faulty devices you sell). The service-person also told us that the average life was 10 years for these, but this one crapped out in 3. He said if we get another GE microwave, it will fit right in there and that I can do it myself if I am handy but after reading all the reviews online, I am skeptical whether I should get a GE microwave again or not!
Published: September 8, 2014
Kiran of Wakefield, MA
Source: consumeraffairs.com

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