First one I received was damaged but the Store GM got it replaced quickly.

It works as advertised. We've noticed that the plastic cover over the keypad is wearing out after just a few years of operation. Aside from that the unit works well. It is utilized daily and have never had any operational issues.

We have had our microwave/convection oven for about seven years. It still looks and acts brand new. The only caution I would have is make sure you measure it before you buy it. It is a bit longer than any other microwave we’ve ever purchased so we had to get fancy to fit it in the built-in space. By far the best microwave we’ve owned. It cleans up very easily too. Would recommend.

Although this appliance is working well now, it has had service many number of times and has been replaced once, all after warranty had expired on it.

Easy to use and energy efficient. Great microwave oven that can be mounted with trim kit as a built-in.