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JennAir Microwave Troubleshooting
If you're looking for help fixing your JennAir Microwave, look no further! Our comprehensive JennAir Microwave Troubleshooting guide will explain common issues, provide tips, and show you how to read your model's error codes.
Nothing will operate
• Has a household fuse blown, or has a circuit breaker tripped? Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.
Microwave oven will not operate
• Is the magnetron working properly? Try to heat 1 cup (250 mL) of cold water for 2 minutes at 100% cooking power.
• Is the door completely closed? Firmly close door.
• Is a packaging spacer (on some models) attached to the inside of the door? Remove packaging spacer, then firmly close door.
• Is the electronic microwave oven control set correctly?
• Is the Control Lock set?
• Does "door" appear in the display? Open and close the microwave oven door, and then touch START.
Microwave oven makes humming noise
• This is normal and occurs when the power supply in the magnetron cycles on.
Microwave oven door looks wavy
• This is normal and will not affect performance.
Turntable will not operate
• Is the turntable properly in place? Make sure turntable is correct side up and is sitting securely on the turntable support.
• Is the turntable support operating properly? Remove turntable. Remove and clean turntable hub, support and rollers. Replace hub, support and turntable. Place 1 cup (250 mL) of water on the turntable, then restart microwave oven. Do not operate the microwave oven without turntable and turntable support working properly.
Turntable alternates rotation directions
• This is normal and depends on motor rotation at beginning of cycle.
Cooking times seem too long
• Is the cooking power set properly?
• Are large amounts of food being heated? Larger amounts of food need longer cooking times.
• Is the incoming voltage less than usual? Have a qualified electrician check the electrical system in the home.
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We have had our microwave/convection oven for about seven years. It still looks and acts brand new. The only caution I would have is make sure you measure it before you buy it. It is a bit longer than any other microwave we’ve ever purchased so we had to get fancy to fit it in the built-in space. By far the best microwave we’ve owned. It cleans up very easily too. Would recommend.
Although this appliance is working well now, it has had service many number of times and has been replaced once, all after warranty had expired on it.
Easy to use and energy efficient. Great microwave oven that can be mounted with trim kit as a built-in.
First one I received was damaged but the Store GM got it replaced quickly.
It works as advertised. We've noticed that the plastic cover over the keypad is wearing out after just a few years of operation. Aside from that the unit works well. It is utilized daily and have never had any operational issues.