I bought a washer and dryer, that was bought second hand from a reputable Asko dealer. It was still within its warranty period. After 5 days of usage, the washer quit working. I called Asko, and for two days, they asked for sales receipts, had the installer go out and check and make sure it was all hooked up, and verify it was not a user or install problem. It took 2-3 days to re-register the product. Then when it came time to actually do the work, they said it was not under warranty, because the original purchaser had not registered it within 90 days of purchase. I talked with a supervisor as well, and all they did was say it was policy, policy, policy, like they were robots. If this was the problem, why did they waste 2-3 days of our time, and have people go out and check things out? Would I ever buy Asko again? Absolutely not. They treat their customers like dirt, and talked down to me, because the original purchaser did not register on time, and I should have checked this out before purchase. For as expensive as their product is, you think you would get better customer service. For them, it was all about being registered, the numbers, nothing about the human on the other end. The story does have a happy ending though. The appliance dealer took back the Asko appliances, apologized, and brought out a new pair of Electrolux, and did not charge for the delivery. Hamiltons Appliance in Gladstone Oregon rocks! They have awesome service. Asko customer service needs to have more humanity, and not waste peoples time, and then in the end, deny them service. It’s not a good way of keeping your customers.

This machine was looked after by myself, and very much so, and had Asko dealers come and do the services on it. Hence my disappointment when it died around November 2020, after only purchasing it in May 2015. I had the Asko repair man out twice during 2020 as something was amiss, to be told the cost to repair would be staggering, as they would need to order and replace the main box before they could even attempt to find the issue with it, the decision not to repair was simple, it would then cost more than half the price I paid for it in the first place, and that was without the service calls already paid for to fix it !! So I have an amazing looking Asko Heat Pump Dryer, that still looks brand new, sitting on top of my Asko Washer unable to do it's job. I will never buy an Asko dryer again, even if it's on SALE, as mine was, as for the price $$$$, definitely not worth the value for money the length of time it lasted when knowing how well the machine was looked after in the first place.

Swedish whitegoods brand Asko designs and manufactures numerous kitchen and laundry appliances. It has a strong focus on energy-efficiency, which is particularly evident in its clothes dryer range. Producing mostly heat pump dryers, Asko might not be the cheapest name around, but you can probably expect a clothes dryer that will save you money on electricity bills in the long-term, provided you’re happy to pay a little extra upfront. Read on for a guide on what features and technology you can expect from the Asko range.

Bought a gorgeous stackable titanium ASKO washer/dryer in May of 2013. By December the dryer was whistling a high pitched squeal. Turns out the belt was already a problem. We took the time to hunt down the proper warranty repair folks. They didnt have a replacement belt. They told us it would be at least three weeks for the belt to arrive. The washer is amazing and does a great job. We like the dryer as well - except for the whistle from the bad belt and the very loud performance altogether. Part of the reason we bought this model is that it is supposedly made for small spaces. But why would they design a product that floods its space with what sounds like a gigantic hair dryer? We have to leave the house to dry clothes because the dryer is SO loud. And the bad belt/whistle? Unbearable! Like so many European products, it is made of quality materials, is deeply thought through - but fail to work reliably. So frustrating!!!!! I hate to say it, but the repair folks are eventually going to come back and replace the practically new belt that doesnt work (already) - and I dont trust that the replacement wont have the same problem! I want ASKO to do well as I like the Swedes and the design is beautiful and I love beauty - but...

Clothes roll into tight tube and will not rinse well or be clean even with reverse of tub. The dryer rolls clothes into tight tube shape and have to pause cycle to untangle; even single sheet for drying.

I purchased an ASKO dryer in November 2019. Today 05/13/2020 I'm having problems with it. The gasket came off. The technician was here, worked on it. He put the gasket on but it looks terrible, like a 2 yr. old put it on. He messed up the door where it's now hard to close and scratched it. It's now making weird noises. Worse. $2,000 machine.

After purchasing a washing machine (8KG Front Loader Washing Machine: W4086P.W.AU), dryer and pedestal drawer from ASKO in March 2020, we have had the washing machine replaced because the first one was faulty then the 2nd machine repaired twice because it leaked. We are awaiting our third replacement pedestal drawer because the first two were faulty. Customer service is non-existent. Highly recommend NEVER buying from this company.

Washer/dryer set are 5 years old. Washer has broken 3 times (Twice the magnet component on the drum broke and once the latch had a short in the switch and wouldnt start). All three of the repairs were under warranty but all took a week or more to be fixed. Now the dryer is broken. Faulty gas valve. No longer under warranty. I wouldnt recommend Asko appliances to anyone.

If anyone is considering ASKO dont bother. Useless bunch of ???. Service is a joke. Washing machine paid in full weeks ago, ordered and promised to be delivered 3 times over last few weeks, today being the latest promise.... Guess what.. no bloody machine delivered. Could have bought an LG machine and dryer for less and be using the bloody thing now. Beyond pissed off.

This drier is efficient, does not need ventilation. I has not missed a beat in the 5 years I have had it and I bought it from a clearance sale. One piece of advice if you are new to Heat Pump driers, READ THE MANUAL! and clean the filters as per the instructions.

I purchased an Asko washer/dryer combo on 11/26/10, registered warranty on 1/20/11. Unit needed repair within 1 year. I called service tech (after getting approval from Asko). No problem. Within days, it needed another repair. It took over 2 months as Asko had to send the part. Now, we are on #3 repair. Its been almost 3 months and I have no working unit. Today, Asko says our warranty is not valid, yet our initial call (3 or so months ago!) involved a repair person coming out, Asko telling us and the tech they were sending the parts, and an offer to basically rebuild the unit. No repairs have happened. By the way, 3 years from 11/26/10 is 11/26/13. Its Dec. 21, 2012. My husband has had many phone calls and emails with various people. Finally, Chris ** agreed to refund us $550 for the unit. I am more skeptical and called again for more information and was told it will be $550 toward the purchase of another Asko washer. I was also told they do not make washer/dryer combo units. Well! Whats the point? Asko made one before. We have the WCAM 1812. We purchased a supposedly top-of-the-line product that doesnt work. Why would I buy anything else from this company? Asko hasnt honored this warranty. Why would I expect them to honor any of their warranties on any of their products?I can go online, enter our serial and model # and pull up a page that says its a 3-year, Bumper to Bumper, No Worry Parts and Labor Warranty. Yet, I still have a useless piece of junk sitting in my home purchased from a company that continues to lie to me. Their customer service reps just seem depressed and are virtually useless. But I will continue to call and write until this runs out on 11/26/2013.

I bought a package washing machine and dryer with the ironing board included. I bought it from Retravision who told us that it was a new model, so we bought it after the sales person said that Asko is very reliable and we wouldnt have any problems. It was only a month in and already the washing machine was playing up; we put up with the problem for a couple of months but became unbearable. Now, the dryer isnt spinning and one problem after the next. We then find out from the service people that the units we bought were actually four years old stock; not what we were told when we purchased them. I would love for someone from Asko Management to rectify this problem, so we have machines that actually work.

Overall the Asko dryer we have is incredibly perfect. It is reliable and fits neat in a 2'x2' space stacked. The only complaint is that they are super expensive and expensive to repair. For example, we needed to repair the dryer and the installation of a simple fan belt cost $600.