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Comprar Fisher Refrigerador RF170ADUSX4N
Contemporary Series 32 Inch EZKleen Stainless Steel Counter Depth French Door Refrigerator, in EZKleen Stainless Steel
Encuentre grandes ahorros en Refrigerators Fisher en Appliances Helpers. ¡Descuentos en modelos de caja abierta y de piso disponibles en electrodomésticos de las principales marcas! Precios bajos. Fisher Paykel Contemporary Series Refrigerador de 32 pulgadas de profundidad de mostrador de puerta francesa con 16.9 pies cúbicos de capacidad total, 3 estantes de vidrio, 4.8 pies cúbicos de capacidad en el congelador, dispensador de agua externo, cajón para frutas y verduras, descongelación adaptativa, máquina de hielo, estantes de vidrio a prueba de derrames, iluminación LED, estantes de vidrio ajustables, ActiveSmart Foodcare, alarma en la puerta, controles de refrigerador SmartTouch, energía inteligente, calidad de diseño, limpieza fácil, máquina de hielo, certificado Star-K en acero inoxidable EZKleen
Fabricante: Fisher
MODELO: RF170ADUSX4N
MSRP: $2899.00
Páginas de códigos de error relacionados:
Fisher Lavaplatos Códigos de error, Fisher Secadora Códigos de error, Fisher Distancia Códigos de error, Fisher Refrigerador Códigos de error, Fisher Lavadora Códigos de error,
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Fisher Lavaplatos Solución de problemas, Fisher Secadora Solución de problemas, Fisher Distancia Solución de problemas, Fisher Refrigerador Solución de problemas, Fisher Lavadora Solución de problemas,
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Fisher Lavaplatos Refacción, Fisher Secadora Refacción, Fisher Distancia Refacción, Fisher Refrigerador Refacción, Fisher Lavadora Refacción,
Páginas de piezas relacionadas:
Fisher Lavaplatos Partes, Fisher Secadora Partes, Fisher Distancia Partes, Fisher Refrigerador Partes, Fisher Lavadora Partes,
Comprar Fisher Refrigerador RF170ADUSX4N
I filed a complaint a year ago stating the DCS broiler was delayed in lighting then making a small explosion when igniting. Fisher & Paykel worked out a deal to fix the broiler for 50% off parts - worked twice. I was trying to use it tonight and on the third time Im using it, the stupid thing wont ignite. This $3K stove is a piece of crap.
A Fisher and Paykel technician came to my home to replace rear wheels of my refrigerator. Somehow he broke the coolant chamber that released gas and liquid anti freeze. He became irate loudly swearing. He informed me that my refrigerator would be replaced. That was on Tuesday the 23 June. I have not received a replacement and have been told that I would be paid what I paid for the refrigerator when the damaged one is picked up. I am a senior citizen with limited income and cannot afford to pay what it now cost. I feel that I am made to suffer for the technicians incompetence. I need someone to advocate for me please.
The dishwasher needs to be fixed frequently. It seems the parts of machine are made up of materials cant last for some time even when the load of task is not too much. After sale service is completely bad. if you want to buy this brand bear in mind the technician are very lazy and are not concerned about consumers, and take longer time and expect more time than usual. The customer service is very bad as well. I called them several times to book on a service. I was obliged to wait at least half hour with no clear response. As a result if you are looking a brand with such feature getting away from them.
Our old refrigerator was not working properly (from the 1970s) so we decided to purchase a new one. Fisher Paykel was the available unit at our local stores that I could bring home right then. I love the energy efficiency. Its wonderful, and I already have recommended it.
I have the dish drawers and both handles have broken. I know how to open the dish drawers as I had dish drawers prior to getting these except that handle was one piece on the door. I was concerned when I got these dish drawers as several of my friends that I had talked into getting Fisher Paykel dish drawers had the same thing happen to them because they are made out of cheap plastic! This was the only reason I did not want another Fisher Paykel. I loved the one I had before because you have enough room to keep your dishes done rather than the one dishwasher that you can never fit all the dishes in a load. I called Fisher Paykel and they have not been helpful at all, not did they seem interested in doing anything about it. They know how cheap these handles are and when they are broken. You cant open the dish drawer. Both are broken and I do not let anyone load my dishes except me because I knew what happened with my friends dish drawers. I loved my first one that lasted 9 years without a problem but when I called the service man out, it ended up after 400 dollars where they were replacing parts and something else was going wrong, I decided enough was enough -- they said they could not fix it so I wanted another set but I will never get anything Fisher Paykel anymore. They used to be good and stand behind their product but now they just build a cheap machine and charge a large price for it. My timer is already not working correctly and it even changes the settings all by itself. I had no clue after only 3 years I would have such a piece of junk!
I have a washer and dryer set that I have had for a few years. It has not been anything but trouble since I have had them. The washer has been worked on twice and once the repairman left off a hose and water filled my floor and messed up some of my flooring. Then the dryer had been worked on two or three times and right now it sounds like the whole drum is about to come out. I am tired of having to call a repairman to take care of problems. I tried to tell the people that I bought it from that I thought it was a lemon from the get go, because I had not had it maybe 1 month when it had to be worked on the first time. I would not recommend anyone to buy your products, because I have been very disappointed with your products. I still say that I have a lemon and that I should have been given another one in the beginning. That is what happens when you buy a lemon automobile. Appliances cost too much these days to have to keep having them repaired, because the average person nowadays have been cut back in their pay checks and are not able to afford repair bills.
Fisher & Paykel SmartLoad Electric Dryer DE62T27G. The dryer worked fine for 4 years - no problems until now. The heating element would not shut off even when the power light was off, that required us to pull the plug. I consider myself lucky that I was home and caught the problem else a fire could have occurred. Pushed the reset button and now no heat at all. Considering a repairman but am not thrilled about paying!
I purchased a Fisher Paykel washer and dryer set about 5 years ago and today went out and bought a new set by Whirlpool. I have had problems with the dryer for the past 4 years and have had it repaired several times. The clothes in the dryer came out covered in black grease and oil and my story is similar to others. Then last week the washer started malfunctioning and that was the end of Fisher Paykel for me. I agree with those who said they are done with Fisher Paykel... If you want a dependable washer and dryer DO NOT buy FP! Very disappointed!
Generally, GWL 10 US is a decent washer from 2002. But I have had previous service issue after five years with diverter valve and a separated lid that was replaced. Now at 10 years old, spin cycle will not always engage and a foul smell of burning rubber is present. They will probably have this issue fixed, but I will not purchase Fisher Paykel again.
Weve had Fisher & Paykel. We really had bad luck but we love the washer. We got the washer and dryer maybe 60 years ago and we actually had a lot of problems but we love the way that its been so we chose to try it again so hopefully it will be better this time. I really like the other one better. This new one does a whole rinse and spin but it doesnt allow you to just spin. But I would say what I love the most about it is that the way it spins then still dry. Its a nice washer and dryer. But I do wish that you didnt have to do the whole rinse cycle for it to spin.
After 2 years of excessive repairs on our original DCS stove that we bought with the home we decided to end the misery and buy a new one. Well 3 months after buying this beautiful new 48 inch gas range it too turns out to be of poor quality. The large oven failed to work. This is the same kind of failure on my old stove. It took 3 weeks later the service tech came out to fix it after many calls and escalations! Well he was to come from 1-3 pm, he came at 8 PM! And was shocked to see the stove, he was unable to move the stove much less fix it! Well after 2 hours of pulling my new stove apart and struggling to put it back he left with a promise to come back. I called the company and sure no one answered. The distributor was even more evasive. The owner of the store I bought the stove, refused to talk to me. Today being July 4th, we still are unable to cook in the oven and I have no clue when the stove will be fixed.
I have been meaning to write this review to ward people away from Fisher & Paykel ovens (we have a range with an oven underneath, gas). First, they are dangerous. If not blowing up your home is important to you, purchase any other oven. One built by your child may be safer. We had their own representatives into our house over 5 times during the first year of purchase. On one occasion they left a gas leak and then had to rush back to repair it. They would not purchase it back but worse, they wouldnt give us a new oven. The flame routinely goes out in the oven, so something will be baking and all of a sudden, it is not. This creates a new type of cooking anxiety I never imagined. Cant thank you enough F&P!I finally took the time to write this today as I turned off a burner on the range and though the knob was often, the flame continued. The fire was on for 20 minutes before my wife smelled the smoke coming from the pan. My name is Alan **, I am a real person, and happily alive, regardless of what F&P does, I live in New York City, you can easily find me online (they dont let you put your email address in). If I havent convinced you not to purchase this range, please find me and give me another opportunity (unless our oven has killed us). And yes, we are buying a new oven.
FP washing machine is a piece of crap! Only had the machine for approximately 18 months when it started to leak water from the bottom. I tried to contact the company to complain but mysteriously, I was disconnected three times! My husband and I are trying to put two kids through college and honestly, we cant even afford to have a repairman come out to look at it when its $85.00 just for the service call. I am so angry and will never ever purchase a FP product again!
Fisher Paykel washer and dryer. They are from New Zealand I believe. They were fairly low priced for high-efficiency machines and the washer was a top loader AND conserved water (like the front loaders) but for a better cost. The washer drum is floating and is moved with a magnet. No parts rubbing and strap to change. Pretty neat technology. It also has a large capacity allowing bigger loads (and less of them). The dryer is efficient and takes exactly the same amount of time as the washer to wash a load... Perfect timing. The washer has high spin speed which explains why the drying is fairly quick. We have had these machines probably close to 8-10 years now. Brand reputation is important and we are willing to do some research as we did when we bought the Fisher & Paykel machines. We always look for the best value for our money for products that meet our requirements. We are also willing to wait for the sales. The critiques you read from users are very insightful and we can be turned off if several people have issues with something that we know would bother us too. For example, low quality construction, excessive vibration, too much soap residue, too much time to dry, etc. We are very happy with the Fisher Paykel washer and dryer we purchased 8-10 years ago. They are high efficiency, large capacity, top loader (washing machine); making them very user friendly and efficient. I have no regrets even though they dont look as cool as the front loaders but on the other side, I probably paid half the price of the good looking ones and I have the same value.
We have had the washer dryer set about 4 years. A year ago the alleged timer switch went out. We called Fisher Paykel. They told us to pay for a service tech to inspect the dryer and let them know if it’s faulty. Then if so, they would replace. I went through the steps they asked and had the switch replaced at no cost to me. A year later, I am having the same problem. They don’t sell this dryer any longer. And again, they want me to pay for someone to come out and inspect and let them know if the switch is faulty. Really? Just like the other complaints, I really don’t think having the same issue and having to wait several weeks for repair is reasonable, nor is it reasonable to have to pay for the service call out of pocket and now having to take off work for the same issue they fixed a year ago.
Had my washing machine about 18 months, when the drain pump went, then about 4 weeks later the circuit board went down. What gets me angry is that each part takes over a week to get repaired to the machine, as they have to order the part. I find this outrageous that it takes that long. You can only contact Fisher Paykel on the 1300 number in NZ, and theyre not worried that you are without your appliance for however long, as the parts come from their Queensland depot, and they dont do overnight express. So I asked why they didnt have a service center with their parts here in WA, and every Capital City, but they said its not necessary to do that.What a lot of bull. Their customer service is disgusting. Washing machines are very needy when you have kids. Waiting for over a week to get any appliance fixed in this day and age is bad management, and they need to look at ways to provide quicker and better service to the consumers that buy their products that keeps them in jobs. This will be the last Fisher Paykel appliance I ever buy - never again!
I bought a Fisher & Paykel washer and dryer in 2012. Since then I have had to have the dryer repaired 4 times and it just quit again. I wish I had never bought them.
I purchased a washer in 2006. It was DOA (dead on arrival) with bad control valve. I replaced it immediately. Since then, we have replaced this valve 3 more times plus pump and control board. The valve went out again today and flooded the laundry room. We are afraid to leave water on since it may never shut off the water flow.
I purchased a model GWL 15 from Lowes in 2006, along with a top-loading dryer. My wife loves them both, and we have been trouble-free until last evening when the washer would not start and a continuous clicking noise was heard. I found the clicking was caused by the door lock solenoid valve operating, but not holding the locking pin in as it repeatedly energized and then de-energized the solenoid. The door lock light blinked in time with the solenoid. I suspect control board problems, but it is Saturday and I cant get any help. Does anyone know of this problems solution?
I had an issue with my Fisher & Paykel stove oven door not fully closing and providing a good tight seal. I initiated a service request under my warranty in the middle of May 2017. As of today... July 7, 2017, I have not had a service call initiated by the company. They sent me the repair parts but will not schedule a service call today. Talked to the region rep for the company numerous times on the phone only to leave me frustrated to no end. I have at this point given up on getting any satisfaction with this issue. BUYER BEWARE!
The last ones I had were the Whirlpool front loaders. I didn’t like them. I’ll never buy a front loader again. We bought from a little appliance store here in Benton. At first, we bought a Speed Queen and it pumped up the water so fast that my pipes wouldn’t take it and it flooded my laundry room every time I would wash. So I called them back and they said they had one that the pump didn’t pump that hard. And we went and traded. They were brand new. I had it about four days and got these which I love. They work great! The experience with Fisher & Paykel went real well. I love it and have already recommended it. My daughter wants one. She likes the fact that the tub is all sealed up in there. Her husband is in construction and he forgets to get nails and things out of his pockets and it just messes all up down underneath hers. But this one is all sealed so nothing can get down underneath there.
Fisher & Paykel is good, but not great because the handles broke on the dishwashers. Both of them broke and theyre pretty new. We just had them repaired.
I purchased a Fisher & Paykel washing machine. Its fine. It works. It offers more control than competing high efficiency models. Although none of the high efficiency models offer the kind of control the old classic machines do.
First let me say if I could rate it lower I would. I purchased the dishwasher a little over a year ago at Lowes and I did not purchase a warranty (I have never purchased one on any appliance ever) and I should have. The only reason I purchased it was because of the space I had available in my tiny kitchen. This has been the worst appliance I have ever purchased and I have purchased many. It does not clean well at all. I always have food residue on the dishes etc. I tried different dishwasher soaps and it doesnt make a difference. There is always water on the dishes when it is supposedly finished. I always have to dry them when it is done. WORST PURCHASE EVER. I DO NOT RECOMMEND THIS APPLIANCE AT ALL!!!
Fisher-Paykel WL4227J1 - We purchased this machine, new, on 9/24/14. The machine worked well for 2 weeks & then developed a loud hum in the pump during the drain cycle. Once I was able to get a technician here a week later, it was confirmed that the pump was defective & needed to be replaced under warranty. Now for the part that angers me... The repair shop called back & stated that it would be another week to get the part, as F/P ships from AZ & that it would take 5 business days to arrive... Seriously? So I called F/P direct & was told that it would be 3-5 business days as the part ships from Huntington Beach, CA. Or, I could contact the retailer I purchased the machine from & ask them to exchange it... but that they were under no obligation to do so. Hello... customer service. Fisher & Paykel should be OVERNIGHTING a new pump to my retailer... not the 3-5 business days they stated as it is a brand new machine. How do they expect me to clean my clothes for the past 5 days plus the next week? Down with Fisher & Paykel!
Fisher and Paykel make good products. The reason why I had to finally contact their service department was because after 17 years of faithful service, early in May of this year our washing machine lid broke a hinge. So I contacted them, provided make, model and serial number and a description of the fault. On 31st May their serviceman came. He had no knowledge of the make, model and serial number or the fault, so had no parts with him to effect a repair, but nevertheless charged us $125 and said he would be back within the week. We havent seen him since. Three weeks elapsed. I rang F & Ps 24/7 line and asked politely what was going on. They said they had contacted their parts depot and they would get back to me within the week with an ETA for the lid and the serviceman. They did not do this.Finally on Wednesday I rang them again and intimated in no uncertain terms that I was extremely annoyed with the situation. They told me that the serviceman would get back to me that afternoon. They lied. He hasnt. So I am drawn to the reluctant conclusion that this companys after-sales service department is staffed by a bunch of people whose sole reason for going to work is to get paid, and employs tradespeople of a similar mindset. My recommendation? Do not buy Fisher and Paykel - their products are fine, but if they break down they will not service them, and they will charge you for the privilege of not servicing them.
Very disappointed in the top load dryer. My in-laws moved in with their dryer. This dryer has had service repairs two times in the first year they owned it. Now we are using it as well and the one-year warranty is up. They told us that the last time a service man came out, he showed them where the reset switch is. Apparently, every so often, the heat stops working, and the reset switch has to be reset. So it has been two months now, and I have had to reset the switch three times. This is just a ridiculously faulty product, and Im truly concerned; there is a fire hazard with some sort of electrical issue with this dryer. I am getting rid of it ASAP and going back to Maytag, which I might add, I had a Maytag washer for 10 years and a Maytag dryer for 15 years and never once had a repair to them. Now that is true quality.
I purchased an FP washer and dryer from Lowe’s on 12/26/2011 for a second home in Palm Springs. I used it once. When we returned in February 24th, 2012, the machine would not even turn on. It was scheduled for repair on next visit. It’s not very promising for reliability after literally one use for a load of towels. I plan to work with Lowe’s in April to determine a return/replacement. It’s very disappointing.
We received a new dishwasher because there was a problem with the old machine. We had our machine for 6 or 7 years. We like Fisher & Paykel because of the two drawer dishwasher. We dont have to bend down to put the dishes and it was convenient for us.
I bought a F&P washer and dryer set and I could not be more pleased. The washer is the quietest I have ever owned. Easy to operate, stylish and beautiful. Super happy here!!!
Purchased May 2014. The rack grates that sit on top of the stove are warped. The temperature gauge does not work. The igniter is broken. I want a new stove, not a new stove that needs major repairs. They want to fix it. I will end up going to small claims.
We went down to a place that has all kinds of dryers and they recommended the Fisher & Paykel gas dryer so we bought it. It had a little dent on it so we got a better price on it. We replaced a Whirlpool which we had a long time, and it seems to do just as well. Its performing pretty good and its convenient.
Washing machine is very quiet, doesnt rattle the house, spins clothes so well that they are almost dry. The dryer collects lint unbelievably, and dries very well. The more you wash the same clothes, the less lint collects. Love both machines.
This is my second Fisher Paykel dishwasher. My first one lasted for over 14 years almost double the life expectancy of a dishwasher. I loved that dishwasher and loved the reliability. I could not purchase anything other than a Fisher Paykel for my next dishwasher. The new dishwasher is even better than the first. I love the improvements with the adjustable to racks. The new machine works flawlessly as expected. I love the ability of only using one drawer if I do not have a large load. I also love how quiet this machine is. It is truly a pleasure to own!
Its a shame that all the people who have left complaints here, dont have a friend or family member thats a appliance tech, because the Fisher & Paykel washer & top load dryer are the best laundry set Ive ever owned. Fortunately for me that I have a brother who not only is a tech, but also worked for Fisher & Paykel, so he knows their products, inside and out.When I 1st got them and saw the tops were all plastic, I thought I was forced into the biggest mistake of my life. Because like many other people here, I got rid of my Maytag set that were still working after 30 years with very little service. Although Ive had some issues with the top load dryer, mainly the lint build-up behind the grill that he vacuums out once a month. Ive only had to replace a lint screen and bearings kit in the 6 years that Ive own it. Since I only had to pay for the parts and not for labor or service charge, my cost have been very minimal.As for the washer, the only problem is that when we do large loads it usually splashes water on to the basement floor. Since its only a concrete floor, its not a major issue. The only thing my brother can think why we are not experiencing the same problems with leaking pumps causing computer board to burn out is, we all bought our machines manufactured in New Zealand before they opened their Ohio, USA factory.Considering all the laundry my family does in a week, the Fisher & Paykel set has held up very well, so far. I know its largely in part because my brother is an appliance tech and not everyone is as fortunate. But Im very happy with them. The reverse- tumble dryer has cut down on my ironing, saving a great deal of time and energy.
Fisher and Paykel dryer DEIX2 - I purchased this dryer at Lowes approximately 4 years ago. During the four years, weve had the lint scraper replaced two times. It has broken again. When the lint scraper breaks, all of the lint from your clothes ends up getting caught inside the mechanism of the dryer or pushed out the dryer vent. We typically know we have a problem when the clothes stop drying in a timely manner; little lint is in our lint trap and the dryer vent has visible lint blocking it from the exterior of the house. It is somewhat surprising this dryer has not caused a fire. Ive had enough of worrying about lint getting trapped in our dryer vent and/or our lint trap breaking. The lint trap works perfectly for a short time frame, but the design and materials are not nearly robust enough for the premium you pay for this product. There is absolutely no question, this is the absolute worst appliance or piece of equipment Ive every purchased. I would give the dryer 0 stars if that was an option.
We are very happy with our Fisher & Paykel refrigerator. We like the space when we open the two drawers and the lighting. It works very well. I have no problems with it.
Its the only brand that makes an all fridge 365 ltr stainless. We had the same brand and size, but white, for 20 yrs with no issues at all. Though with this new one they have taken away the butter conditioner (sad face).
First off, Kathy from Milford, OR, the loud noise in the dryer is the ball bearing (1) on the right side of the dryer as you look at it. Get some white grease and carefully remove and clean the ball bearing, then cover in white grease and even more carefully replace so that the drum, etc. is balanced. The lint contraption is non-functional after each 20th load or so. The lint screen has to be removed and washed by hand and the rest of the unit vacuumed out and then reassembled. After doing this for years, it’s now down to a bi-monthly exercise of 25-30 minutes, including putting away tools and vacuum.Im burdened with too many Fisher Paykel appliances: a double oven, washer, dryer, and double dish drawer dish washer. All in some form of disrepair. The double ovens lower oven stopped working (suspect circuit board), washer has cracked top, control panel buttons breaking, the dryer has had the screen removed to clean so many times the screws are stripped, and the dishwasher filter screen in the top drawer keeps popping up and stopping the sprayer arm from revolving and then I just wash the dishes by hand. All of Fisher Paykel should be closed and customer appliances replaced.
So far it's been great, I'm pretty sure my electrician installed everything correctly. At first it was totally quiet but now I notice the fans (or whatever) get louder now and then but don't know the pattern yet. Sometimes there's a little pneumatic sound when I open the door, but not always. But it fits my hard to fit space perfectly and so far things are very good (it was installed one week ago).
Took months to get appliances and now it is taking months to fix my 5 year old dishwasher. Paid over $2200. A dishwasher this expensive should last longer than 5 years when it is kept well by owners. Both drawers dont work even though only one is broken. Their suggested repair guy said that the circuit boards used to be separate now there is one for both machines, so if one goes, they both go. Neither he nor I were impressed. After 2 months of waiting for part I called to complain and after an hour on hold was put through to customer service, who were supposed to call me back. I did receive a call that day, but could not hear person, I told them and asked them to call back. You guessed it! Have not heard back from this crappy company. Love, love, love my dishwasher drawers, even though it doesnt clean well consistently. Just nice having two dishwashers. If I could find another company that makes them I would switch. This is not a good company. Plus, my oven is so small, my pizza pan would not fit in this oven and the fridge dints terribly. Do not buy this brand. Go with KitchenAid. Maytag dishwashers suck too. My nice, working KitchenAid dishwasher is sitting in basement. But its white, so doesnt match. But I never had a problem with my KitchenAid fridge or dishwasher. Kenmore oven died, thats why I replaced everything. Wrong choice...
The Fisher & Paykel refrigerator was the right size for what I wanted to replace. Also my sister had the same one in Maryland and I really liked what she had. The one it replaced was a GE side-by-side that we had purchased in 1989 that works fine. I was just tired looking at it and it had one minor issue. I love the new refrigerator.
I purchased an FP washing machine in 2008. I was assured of the quality and low maintenance of this washer. Fortunately, I had the factory warranty and then the extended warranty and I have needed every bit of it. This washer is simply a piece of metal junk. I am so angry and dissatisfied with how FP, Lowes and A&E repair has dealt with this. I had it repaired at least 6 times under the FP warranty and when it was broken it was down for weeks. Parts took forever. Then on to Lowes and A&E. I have had nothing but trouble with the washer. Lowes will not replace my machine and FP refuses to do anything. I just had it repaired in April and it was out of service for a month then. Now it’s leaking water underneath - clearly the bearings are going out and again Im going to be without a washer. This is absolute garbage. Do not buy FP washers - not to mention that now the leaking washing has destroyed my Pergo kitchen floor. I’m very angry.
We bought a slightly used machine and for 2 weeks, things were fine. Then during the wash, the machine would stop with an error code indicating a problem with a motor sensor. Then after a month or so, the machine would not run - just the same error soon after the washer was started. There was no repair service that I could identify in our area. Anyway, after numerous attempts to run the machine, I let it sit for about 2 weeks unplugged. Then I tried it again, and it works like a champ now. The washer has completed 7 loads with no errors. This is an excellent machine when it works. And if it continues to do so, I would certainly recommend it to anyone who could afford the purchase price.
Just a follow-up to my July 17, 2011 post. I contacted the USA representative and I was very pleased. She arranged a repair at no cost. This was not easy as the company listed was no longer servicing my area, but she was successful. She sent two parts (computer and pump) and the technician just replaced these and all seems on for now. Best part of the story - no cost although the machine is 3.5 years old. Must tip my hat at the FP and the customer service. Thanks to CA for being there, as I feel this blog/posting was influential in getting my problem resolved. Also, the USA representative was accessible, polite, and true to her word.
I purchased a brand new F&P washer and dryer. We really do like them, and we have had no problems except the dryer tumbling issue which others have had. Last year in September, the dryer made loud grinding noises and then parts fell onto the laundry in the dryer. We replaced the parts and again the parts broke off onto the laundry in the dryer. I am checking to see if F&P will pay for these parts or if there is a consumer class action out there we can join. Can anyone give us information on this subject? Thank you!
I had Fisher & Paykel dishwasher and I bought a house that had one in it. I like it a lot. I really like the drawers too.
Worked perfectly from the day it was installed. Works better than the conventional dishwasher at home. Very, very pleased.
I have just had an engineer visit to assess a problem with my appliance . The engineer , Adam, was extremely knowledgeable, helpful and I had confidence in his diagnosis of the problem . He is a great ambassador for the company .
I am actually posting this because of a complaint already posted. I also purchased our Fisher Paykel washer dryer units in 2005. We also had to replace the barring in our dryer (top loading dryer), and our pump and control board died almost at the same time.
I purchased a Fisher Paykel built in oven model OB60SD10PX1 6 weeks ago. I spelt something on the bottom of the oven. So I started the self cleaning function. The oven over heated during this function and burnt out the motherboard safety switch and door lock. I called F&P. Their customer service representative was given a contract number for a service agent. Waited 10 days for someone to come out to have a look at the oven. Technician replaced the door lock and motherboard but the safety switch is out of stock, and will be another 2to 3 weeks delay. I have done some research on the faulty F216 - and it seems that this is a known fault with this oven. If this is the case shouldnt this oven be recalled? As I have only had this oven for 6 weeks with a known fault you would think that I would be entitled to a refund/store credit.
Do not buy an FP washing machine. My pump leaked and shorted out the control board. Even their certified tech said FP knew about the problem but didnt do anything about it. It shouldve been recalled or offered free replacement. My washer is less about 4 1/2 years old. They said they would not stand behind it because I didnt have excessive problems with it previously. It has been almost a month getting the parts in (its still not in) and will end up costing me over $300 for repairs.
I bought a dryer from Fisher and Paykel and it’s definitely great.
I replaced Fisher & Paykel dishwasher with the same brand item. The drawers are not of equivalent size. One is a little bit larger and the other one is a little smaller and Im actually liking it. I bought some of the appliances at the same time and there was a Fisher & Paykel rep there and I spoke to him and were playing around with it. So far I think its great. The last ones were not that great. I purchased a home with the dishwashers in the home and I did not call in the repairman.I decided that I was going to replace them because they were 10 years old but my understanding is to get them serviced is very difficult. I like the new ones better. I use these for dishes and they are very nice. Its in my second home so Ive used them only five times but from what Ive used so far, Id give them a five although Im afraid because I havent had to service them and I do hear little horror stories.
Two-door, cabinet-depth fridge - This model probably saved me a $20,000 kitchen remodel. Our new house had a new refrigerator whose door would not clear a counter peninsula. My wife was ready to start tearing out counters, but the dealer took a return on the offending appliance and supplied us with a model that we can actually stand in front of... with the doors open. Beautiful but, as we say here in Minnesota spendy, this refrigerator was — and remains — a life and budget saver.
We have the 30-inch double oven and the double dish drawer. We installed both of them at the same time about 6 years ago. We have had a repairman at our home a minimum of 5 times each year for both products. I really am not exaggerating. In the beginning, the work was covered by warranty. For several years, we have been paying out of pocket. Each visit has cost between $100 and $500. We have waited for parts for over four months (seriously, no oven during that entire time). FPs response when I called directly was Madam, other people have had to wait much longer than that. You have to wait your turn for the part. Im not kidding. Its the worst customer service I have ever seen. And alas, our oven is not working again. The repairman is coming again on Monday. Well pay him $75 (again) to look at it.If the required parts cost more than $200 (which they almost always do), then I think we are throwing it in the trash. At the price we paid for the oven, it should have worked perfectly - at least for a few years. Our dish drawer was last fixed about 3 months ago. We havent had any issues since then, which is remarkable for that product, a full 3 months with a functioning dishwasher! I really hope others read my review and avoid Fisher Paykel products. I rarely write reviews, but these are the worst purchases that I have ever made. The products perform wonderfully when they work, but unfortunately, they rarely work. By the way, we are not abusers of the appliances. All of our other appliances (made by other companies) have performed without any issues. Oh, and yes, I have called FP directly many times over the years. Our repair companies have also called as they were appalled at the repeated issues with the products. FP did not stand behind their product at all. Im very disappointed.
We have a friend who had a Fisher & Paykel dishwasher. Ours had broken and the man who sold the two drawer dishwasher to us encouraged us to buy it as well. However, we dont particularly like it. The design is awful. We can hardly put any dishes in there. We have to run our dishwasher several times more than we would have to run a traditional dishwasher. You can put eight glasses in, and only a certain number of dishes and it has to be the right shape and size. Its really a pain. We wouldnt have purchased it. If we knew what it was like to live with it, we wouldnt do it again. We have another dishwasher in another home that we own, and that dishwasher is a much lower-end brand and its just a much better performing dishwasher too. Even when the dishes come out, we frequently have to put them back in again or wash them again.
We bought a brand new Fisher & Paykel washer and dryer (they were extremely overpriced) and we have had nothing but trouble with them. The fins broke on the washer within the first year. In the last 6 months, we have spent about $300 on the dryer. We just put a new lint screen and heating elements in and it still is not drying. I cant afford to put any more money in these things and at this point, I cant afford a new set, but when I am able to purchase a new set, I guarantee that it wont be Fisher & Paykel!
They looked nice in the picture. When I saw them for the 1st time, the construction looked cheap but I thought, well, Ill see how they perform and not judge a book by its cover, so to speak. Anyways, I have had them for just about a year now and cannot wait to get something new. The washer always stops working and wont spin out. So I have to wring out the clothes. The washer doesnt wash them very well. I can still smell odors after my clothes have been washed and dried. I dont know why, but all of our clothes are getting these small holes all over them. The lip on the washer locks so you can start it after you put detergent in. I can go on and on. Save yourself the trouble and buy a Maytag or Whirlpool, anything but this. Its cheap and the makers should be ashamed. But I dont think they will be around long. You market garbage and you’re soon to be out of business. Hope someone actually reads this before they buy one. I wish I did. From the looks of the ratings, everyone else seems to think the same.
A few short years ago I bought a new F&P fridge. About 12 months outside warranty it stopped working. The technician told me the failure was so serious it would be cheaper for me to buy a new fridge. Which I did. Foolishly I bought another F&P (I was still laboring under the delusion it was a good brand.) That fridge stopped working three months outside the warranty period. The technician (from F&P) tried to fix it once and failed. Tried a second time and failed. By this time I had been without a fridge for days. He then tells me he will have to send way for parts and that might take a few days. In the same breath he tells me hes not quite sure whats wrong with the fridge. Could be the compressor as well. I told him to forget the whole thing. I bought a new fridge. You can bet it was not a Fisher and Paykel. (Both fridges only ever had light use by the way.) Caveat emptor..
Ive owned front-load machines for the past 5 years. Had a good experience with them as well. I just moved into top-load HE laundry and went F&P. After comparing the two styles I would recommend the F&P top-loaders. Being able to control your water levels is such an advantage to laundry. Heavily soiled stains are removed more significant with extra water. Having a thorough rinse improved my whites and stained outdoor clothing. The gentleness of F&P laundry is at peak level. My delicate clothing is avoiding vigorous wear and tear, even though front-load offers a delicate cycle. The controlled spin out speed is phenomenal. Clothes are noticeably softer and brighter. F&P laundry is amazing and I would recommend to any consumer.
This is my 2nd F/P washer and dryer. My washes are clean but often very tangled due to the absence of an agitator. The machine is usually quiet. The spin is awesome with the wash almost dry at the end. The top loading dryer is very convenient to use. Dont be upset by the sound of the reversing or stopping drum. It dries quickly with wrinkles removed. My only disappointment was with the availability of service. The service in my area did everything possible to not help me.
Bought refrigerator, from beginning problems with door. Eventually, after a year plus of attempted repairs, company replaced door. Then, after year, replacement door failed as well. But company said that 2-year warranty ran from original purchase, and we were around 26 months from original purchase, so even though company replaced defective door with another defective door, they refused to do anything. When it works it is great, but company does not stand behind products when there is a problem.
From the day I purchased my washer, it has been the worst appliance that I have ever owned. It broke within the first week. It was still under warranty for 2 more repairs, not out of warranty. It has broken 2 more times. Its going in the trash!
3 pumps in 5 years - We purchased our Fisher & Paykel washer in 2008 at Beesons, Lafayette, IN. They also did the warranty work for us. They replaced the pump while under warranty. A few years ago, my husband replaced the pump himself. Now, my pump is out again; the part is $130. We have decided to not put any more money into this appliance. I plan to go shopping for a new washer and will not be buying a Fisher& Paykel appliance ever again. Im curious. Is this normal for a Fisher & Paykel?
Fisher Paykel DCS Counter Depth Refrigerator - I am absolutely BEYOND frustrated with this brand! Since last October I have had no less than eight, EIGHT, service calls to sort out why my ice maker drops ice cubes into the receptacle below that are freeze together. The ice that comes out of the cube tray is not frozen fully...therefore it becomes a big lump in my freezer. In order to get ice, we have to stab at it with a big knife. NOT SAFE to say the least. I have had two repair companies come to the house. Theyve called FP techs while at my house to go over the issue. The techs advice this last time was to adjust the temperature. (Or to tell me I dont close the freezer door...sorry on that one...it ain’t the problem or I would have had this issue all along.) I also dont overload my refrigerator or freezer door. Its not my first rodeo with an upscale appliance. If I could, I would dump this lemon on the sidewalk. But since my fridge surround was built for it...I am stuck. I have held back my comments for months, but as of yesterday, I am not doing that any longer. I have listened in to the FP Tech calls to the repairman. The first tech was so incredibly rude and insulting I wanted to take the phone from the poor repair guy and give him a piece of my mind. The second tech said, “Oh, just adjust the temp to a warmer temp,” Really? (Why is he a tech?) Did he not understand that the ice is NOT FROZEN all the way when it drops into the bin? The icemaker was replaced fully several visits ago...its something else and frankly, I dont believe for a quick second that its something the tech guys has never heard of before. Im not a repairman, I am a consumer. A very smart consumer that knows the buck is being passed. I paid $600 for an extended warranty on this unit. I expect the darn thing to work properly. If it cannot be repaired the FP needs to come forward and deliver a new one to me. I will simply not buy, nor ever recommend, this brand again. I would be disingenuous. If no one can repair it, not even the trained FP guys with the tech on the phone...I have no faith. Zero. So sad.
Awful. We purchased a 1 year old house with Fisher and Paykel appliances installed. Within 6 months, the oven ($5000 oven/range) broke. The WORST customer service. Liars. And no solution after 3 months.
I love this fridge, very sleek design, bought it for the quality and light stainless steel look. However, the original door had a dent in it and that is where it all started. It took 4 months for the service centre to replace it, only to be a different quality stainless, visibly darker shade/lower quality stainless (rough to the touch) than the original. Now I have a brand new kitchen with a horribly looking fridge. Almost a year later, I have to constantly follow up with FP customer service, who promised me a call back which never happens. This is how you ruin a perfectly great brand by horrible customer service.
We purchased an F&P EcoSmart Washer and Dryer set in 2009. Six months later, the dryer began making high-pitched squeaking noises. We figured it was the design and just covered our ears when drying clothes. The squeaking turned into moaning, and the moaning turned into unbearable metal-on-metal gnashing - its abhorrent. To top it off, the dryer drum has now shifted off of the tracks, meaning that it must be manually forced back onto the tracks and pried open with human hands.Im sick of fighting my dryer for custody of my clothes. I contacted F&P about this last month, and they told me to contact an authorized F&P service company. One hundred dollars an hour to diagnose the problem, plus $100 an hour for repairs, plus parts? No, thanks. Id rather go buy a new Kenmore. Until that lovely day, I ensure everyone who steps foot in my house and hears the travesty in the laundry room knows its a Fisher and Paykel!
My nightmare began when I bought a DCS 48 inch dual fuel range/ovens from Aggressive Appliance, Orlando, FL. I immediately had problems with the light, thermostat knobs and then the problems grew... My ovens would not heat about 300/350 degrees and then would not maintain that temperature. Aggressive Appliances came out over six times to fix my problems. Eventually, after replacing the third thermostat (which I was told was the only part that they didnt make... yeah right!) they said that they could not fix it. The Regional Sales Manager Peter **, then came out and he couldnt fix it either. He then said that they would replace it. I asked him at that time what would happen if the second DCS range did not work, would I be able to get my money back and he said yes, that that wasnt going to happen. Well, you guessed it... Friday they put in the second DCS 48 inch dual fuel range/ovens and the large oven does not even get warm, the light does not go off, the grill had three dents in it. This has been a continuous nightmare which is only going to get worse because I have already sent out over 118 invitations to a huge event at my house which will be catered. They want to try and fix the second range when they should have made sure it worked before shipping it to me. Zero quality control. Save yourself the heartache. Spend a little more money and get something that will work. This product and company are not worth the headaches, tears and frustration. They do not honor their expressed warranty, nor apologize (until I pointed out that no one had even said sorry), nor offer consequential or incidental damages. What was supposed to be an exciting, joyful purchase has been a living hell. Hopefully, you will be wiser because of my pain.
My dishwasher broke today and I called for service. They had the audacity to give me a date for July 18th. What kind of customer service is that. I would recommend stay away from buying as service sucks once you buy their product and not many people service their products. Buyer Beware.
Fisher & Paykel appliances came with the home that I moved in in April. The fridge, the dishwasher and the stove. The fridge is good, the size of the dishwasher is good and I like the style of the dishwasher... theyre very quiet too! The only thing is the top of the stove... it gets dirty and I dont know how to clean it. I use cleaner for stainless steel, for the stove top cleaner, and nothing seems to be able to get off the residue.
This dishwasher is built very well and can hold a lot of stuff. It’s very quiet and washes very well. I’ve had 3 other brands of dishwashers and this by far is the best one.
We wanted the drawer capability of the Fisher & Paykel dishwasher. It is far better in performance than other dishwashers weve had in the past. Its extremely quiet, runs on a very short cycle and very efficient, an outstanding product with a unique flexibility for a dishwasher.
I saw a Fisher & Paykel commercial about the type of dish washer that I wanted and from what I understand, theyre pretty much the only ones the make those now, the drawer ones. So when my refrigerator quit working, I decided to buy one although it was much more expensive but it had the drawer option that I wanted. The company has been very good so far. As far as I know, I dealt with just the company that I bought it from in the store, but as far as my happiness with the dishwasher, Im not really pleased. To begin with, we had the one that I ordered and laid for to be in stock and it was put in and for some reason it leaked immediately. Right after the delivery guy left, it started leaking, at least twice. Its been three times its flooded my kitchen floor, my hardwood floor. They called me that they were going to contact the company of Fisher & Paykel and find out if they were going to do anything about my floor, but I havent heard anything. Then they bought me a stainless steel one and put it in to replace the one that I ordered, which was a couple hundred dollars more and they didnt make me pay the extra money, which was nice. I have my dishwasher and I was happy. But since then, its only been less than a year and probably six months or so but the pieces inside where you stack the dishes are already breaking. I have to find another piece that I could put there so that I could get my dishes in there. Plus the fact that the chimes are so close together that you cant get anything in there except for a flat dish, unless you just take all of the things out and just have an open drawer. Our complaint is that nothing fits in them right and it doesnt clean as well as I thought they would. I thought they would be very good for what we spent on them. I put less and less in them just thinking itll get cleaner and cleaner because theyre in such a compact area. But they dont really seem to. And I follow all the rules on what they say to do and stuff but even so stuff is not as clean as I thought it would get. So I dont know what it is that keeps it from being clean, but I keep trying.
I was renovating my apartment and so I was replacing everything. When I went in to the distributor to buy a refrigerator, the distributor showed me Fisher Paykel and I liked it. It seemed to have the features I wanted. It had the proper dimensions that I needed to fit in the kitchen and it was stainless steel. It seemed to be fine. The only objection I would have to it is they have a very strange design in so far as their water filter is concerned. I never would have bought the thing had I not been doing a major renovation because they mount the water filter outside the refrigerator. While all the other manufacturers, you just screw the filter in inside the refrigerator and youre done with it. But you need a plumber to put the thing together. And the plumber basically who put it in initially was not familiar with it, so he installed it incorrectly. I had to have him take it out and redo the installation. But its worked.I havent had it very long. Its fine for me right now. The longevity of the thing is going to be important because in the past few years, I have not had luck with refrigerators and they dont seem to last. So well see if this one lasts. I did, which I never had done before, take a long term contract out of the thing. Overall, I would give my friend the caveat that you may have an issue with needing a plumber to install the thing rather than just having the distributor come and install it because of that filter. In fact, the crazy thing is I have the refrigerator obviously in my kitchen, but the water filter is in my bathroom because you have to mount the filter very close to the source of water.
Our very expensive F&P washer and dryer set, has had serious problems for the last few years. Washing machine cant run a cycle without stopping over and over again and having to reset it. Dryer periodically has to be unplugged just to turn on and it is also making weird squealing sounds and sounding erratic when running. Just to name a few problems. I have tried and tried to contact the company to find someone who can come out to look at, and possibly repair, the machines. But, the company doesnt even reply to my attempts to get in touch with them. Nothing, no reply, no help, no follow up, NO CUSTOMER SERVICE WHATSOEVER. It is pretty ridiculous to have machines that were in the highest price bracket, start failing after only about 5 years. And it is even more ridiculous for a company to not even reply to its customers when they reach out for assistance. Very disappointed.
I have owned a F&P double dishwasher for 7 years. Approximately 6 months ago, the machine began to leak on the top level and the dishes were not clean on the bottom. I looked on the F&P website and found the information for several nearby repairmen. I contacted the first person and he came to check the machine. He charged $80 to look at it & stated that he needed to order a part. We called him several times in the next few weeks, but he said the part was not in. After a few more calls, we gave up and called a 2nd repair from the list. Unfortunately, we had the same experience (and paying $143) - after calling 3 or 4 times, the repairman never returned our call.I called F&P customer service and explained what happened. The customer service person gave us another repair shop to call and stated that F&P would likely reimburse us for the house call fees, which was now over $200 with no repairs done. The new company that we called stated that they only fix machines that they have sold & that F&P should NOT have given out their information. I called back and got yet another name, which, thankfully turned out to be legitimate. Our machine was finally fixed (at a cost of $372). My dissatisfaction is with the referring of several repair companies who clearly could not fix our machine, and paying money for no service. When I contacted F&P about the events above, I was told that they would NOT reimburse me the house call money. I assure you that I would not purchase another of their products!
I bought a house in the southern part of Virginia and it had old appliances in it and the dishwasher failed. I went to a store that sold all the brands and we were taken by the drawer configuration. We thought that would work well on our kitchen and it has done. I like the fact that I can load pots and pans in the lower drawer and other stuff in the upper drawer and do them all at once. And its just the easier loading feature. I think its a wonderful machine. It washes dishes very well and I have only a few complaints. Its a little awkward getting used to the fact that theres only water coming from below, theres no upper wand so you have to be clever about how you put things in it. And the plastic piece which you grab to open it, both the upper and lower ones have cracked, so theyre just not strong enough for the load that they have to put up with. Daily opening and closing. But outside of that, its been wonderful.
I did a search online for high-end kitchen appliances and that’s where the Fisher & Paykel name popped up. I said I would go with that one at my end because it was in my price range. And my wife watches the cooking show and mentioned that Fisher/DCS was one of the good brands and so we purchased a Fisher & Paykel refrigerator. The new refrigerator doesn’t keep things as cool as the old refrigerator does. The drinks and everything else was cold in the refrigerator, not just the freezer. I thought it was the problem of the refrigerator so I had to go to their place. It seems like it’s designed to keep things at around the 40-degree mark and not much colder - I never really had to pay attention to these details before. Maybe it’s the way the refrigerator operates and refrigeration is supposed to happen, how it’s supposed to work. Maybe I’m just used to a refrigerator that keeps everything too cold.
We bought a fridge and a gas stove in October 2015. It is a nightmare. The stove does not have a warm temperature, so even at the lowest, everything burns. No clock on the stove to know if the stove has reached the good temperature, or no button either to program cooking time. Nothing, zero, and everything burns. The fridge? Each time you open the freezer door, it makes an awful noise with the plastic roulettes. The service guy said, The noise will go away in time... In time of what??? Very bad service also. PLEASE, DONT BUY FISHER PAYKEL. Waste of money and quality.
I purchased a Fisher & Paykel dishwasher in 2001 because I thought that the two drawers would be great since there are just two of us at home. Directly out of the box, this dishwasher had a dented stainless steel panel on one of the drawers. The water sensor was defective in the other, which caused noisy alarms and error messages. It only got better from there.Both drawers seals were defective and replaced multiple times in the first year. When the seal again caused alarms to go off after the warranty, the bill was over $150.00 each time this happened. These drawers were lemons from the start and should have been replaced. I have not used the machine for eight years. My husband and I do our dishes by hand.However, my current horror with this product is that now, to add insult to injury, the two drawers take turns in making beeping and/or clicking noises and the lights flash. This leads us to turn off the circuit breaker. Since my trash compactor is also on that circuit, I am unable to use everything in the kitchen that is also on that circuit--unless I go to the basement and turn on the breaker. This product is not worth the effort of purchasing.After the first year of keeping the machine running, I was told that the changes were made to the drawers that improved the quality and reliability. This purchase has been a horrible experience and I would never recommend this product to a friend. Just the thought of paying another $1,800.00 to some company for a machine to wash my dishes gives me pause to say the least. I am extremely disappointed in every aspect of this product. Certainly, the design, workmanship, quality control, value and servicing have failed to meet its intended purpose.
We purchased a Fisher Paykel custom designed refrigerator 3 years ago. We were leery of buying a $4,000 refrigerator for the same reasons people are advised not to buy a Jaguar - frequent problems, expensive parts and service. Well, we bought it because it could be built to fit in the design of our new kitchen. Two days ago, we noticed a pool of water had begun to make its way across the floor. We called and were told the next available service appointment was February 8th, 19 days away.Problem is, we sold our house and are leaving in 4 days, moving out of state. Fisher gave us the name of a subcontractor repairman. We waited two days for an appointment with him. He just left and said the refrigerator was installed incorrectly to begin with and now needs a part that should have been used in the first place. That part will not be available for 5 days, the day after we move out of state. Long story made short is, in 64 years, I have never had a refrigerator break down and leak. Never. And certainly not a $4,000 one. Never again.
Yes, I will be responsible for what I write against a Fisher Paykel Dryer. I purchased a brand new washer & dryer on 4/13/2010 & I also purchased a 10 year warranty & I have nothing but trouble since I bought this brand. I am very disgusted with it. I will never purchase this brand again. I have friends that have had their other brands of washer & dryers for 25 + years, I havent had these since 2010, & am ready to go out & buy another brand, BUT, Fisher Paykel should pay for another purchase for me. As I said before, I never should have wasted my money, almost $800.00 a piece, wasted. Very Upset Consumer. I bought these from Ralphs appliance, Tiffin, Ohio.
One feature is that I can choose a fast wash or a full water wash and that I can choose a soak or not to soak. I can wash and rinse in all hot or warm or cold. Also, the was is in an open drum with no center agitator. It's less hard on clothes.
My Fisher & Paykel refrigerator is much better than the other brands that weve had in the past. The only thing they should have pointed out at the time of purchase was that the ice maker is extremely slow. But I’d recommend it to somebody even with the slow ice maker in it.
I feel that it is only fair that I leave a positive review for Fisher Paykel after the two negative ones I left. After having issues with my dryer and then my washer, Lisette of Fisher Paykel has been very helpful. When the bearings on my dryer needed to be replaced, the company paid over half the cost. When the water pump on my washer broke shortly after, the company is going to pay for the pump. Their customer service is excellent. Thank you so much.
I liked the drawer dishwasher design of Fisher & Paykel. Its my first purchase with them and so far, it works for me.
Whatever you do stay away from DCS. We purchased a DCS 6 burner Range-top, fridge, and wall oven in November 2014. No problem with anything until second batch of Christmas cookies a week before Christmas when the oven temp dropped to 140. Repairman said we needed a micro temp limiter and another limiter. He said he could probably fix it before Christmas if he could get the parts. Having selected DCS because of offices and warehouse in California we thought we were going to be roasting turkey and baking rolls for a big family Christmas dinner... Not exactly. Sometime last Fall the Fisher and Paykel brain trust closed all their US warehouses and all phone calls for customer service are now routed to New Zealand. The Kiwis working the phones in Wellington are useless. They can tell us they know the parts have been ordered but they dont have them in stock and they cannot tell us when they will be available to ship to the US. Weve been without the wall oven for a month now. Crossing our fingers that the fridge and range-top keep working.
We went to an appliance store down in Houston and we had tested several washers. Fisher Paykel is what we first bought. We found out the ease of the repair and the warranty so we bought a washer. And then my dishwasher went out and I needed a new one so we went to the same place. Since we had such good luck with the washing machine, we went with the dishwasher also. I love the new models - love the efficiency. I love that they dont use a whole lot of water or energy and the results of the clean are as good, if not better, than a model that uses all the water and all the electricity. It doesnt cost me a million dollar to have them repaired.My experience has been fantastic. Ive had one problem with my washing machine and it was very easy to take a part and we found a YouTube video and took it apart and replaced the part ourselves. So instead of having someone come out and we have to pay them $120 just to look at it, for $60 for the part and everything, it was done and over within 15 minutes.
F-P Top Loading Washing Machine - I would never buy a F-P Product again. We purchased our machine from a local appliance store. After 3 years, the pump broke because a coin had been left in a pocket and got into the pump. We have been waiting for more than three weeks for the part, and the store said the labor cost to install the new one will be high. A machine that will be ruined by a coin slipping into the pump is not a good design. Also, this machine cannot handle anything but a light load before becoming unbalanced.
The fridge (no ice or water) has been fine, in fact we bought another Fisher Paykel. But we bought the second one with a side handle. The handle on our first fridge kept breaking off. The technician said the magnets were too strong. You may want to check the pressure it takes to open the door because you can take out some magnets. It costs about $150-$170 Cdn to replace (parts and labour past warranty period). Here are the two old handles of our old fridge which is now in the basement. We are on our third handle and I open it by pulling on the top of the door.
About a month ago I purchased a double wall oven made by Fisher & Paykel. I was a little worried by the reviews I read, but I know that more people who are unhappy with their purchases tend to write reviews because they want to air their grievance. I love my FP ovens. They work perfectly. They have about 10 different settings depending on the type of food you are cooking. The ovens work perfectly. They hold the correct temperature and everything I have made in them has come out perfectly. I love that the shelves move in and out at the gentlest touch. No struggle to get heavy pans in and out of this oven. The only thing I havent tried is the cleaning cycle. That was the problem with my Thermador ovens. The high heat of the cleaning cycle burned out the circuit boards---three times. No more Thermador for me. So far I am a happy baker.
Great fridge I am in Canada We needed a shorter fridge , my problem was hight my old fridge died a 17 year old 22 cu top end with a bottom mount freezer a Kitchenaid they don't make them in that hight like that any more I didn't want a low end product so I had to do some research $3,000.00 later tax in delivered Canadian $$ . Thè hight and counter depth on this fridge is perfect so far we are very happy with it, its a beauty their easy to clean and enough room for everything witch was a bit of a worry.But so far so good.we did do the holiday season with it a bit tight at times but no big deal we made it through 5 cu was a bit of space to louse. But we have no lose because of over buying either every week we tosed out something with our old fridge . So far all food item have been consumed no lose what so ever
I purchased a Fisher & Paykel dishwasher through Lowes. The reason I chose this is because its the only brand that makes that little drawer dishwasher anymore. I absolutely needed that size unit because we have very small condominium kitchen and I just simply could not have a drawer that laid down, theres no space, so I like the unit very much. Its working fine and the quality seemed good. The stainless is good. The installation was fairly easy. It was done by a contractor and Ive been happy with it. It was an easy purchase. Lowes did okay. There are a lot of people who are living in smaller spaces as things get smaller so I think those compact appliances are really great.
We bought a new Fisher & Paykel washer and dryer at least five years ago. When we went and looked to buy a new washer and dryer, they had a F&P set sitting there. They were quite a bit more expensive than a lot of the other ones there at the time. I looked at them, read a little bit about them and liked what I read about them and they did seem to do as well as they said. The clothes would come out of the washing machine with a lot less water still in them than I was used to from other washing machines and it would really spin the water out well which meant less drying time. You can set it on automatic and it would decide how much water it needed.Were still using the washing machine, and it still does an excellent job. The only problem weve had with it is I have had to replace the agitator two times because the clothes would get caught under the agitator blade. And if the kids were getting the clothes out and not paying attention they would break the agitator blade. Also the dryer some time ago started to have a loud squeaking noise, and I looked up what it was. There were some parts I could have purchased for less than $200 and it didnt sound like that hard of a fix but we decided to go ahead and buy a new Fisher & Paykel dryer. We bought a new one within the last few months. Overall, Ive enjoyed using them.
A girlfriend of mine had the two drawer dishwasher that she bought about 5 years ago and I just loved that. So when we went to remodel our kitchen, we put in Fisher & Paykel dishwasher. We also have the DCS stove and microwave or cooktop, microwave & oven. All of our appliances are Fisher & Paykel. Everything was good until just recently when we were not too happy. We had to wait 3 weeks to get a part for our oven that stopped working and its only 6 months old... We like the actual appliances. Its just the fact that its so long to get any kind of parts in and then we had also paid for the extended warranty on them so we paid quite a bit extra just to have them and then had to deal with waiting.
I have a Fisher Paykel dryer that needs repair. Called Fisher Paykel to find an authorized service tech. Turns out the nearest repair tech is 3 hours away. Before you buy this brand make sure they have a repair tech in your area. Useless appliance if you cant get it repaired.
Its quiet, it cleans the dishes, it does its job. Its lost its WOW factor on looks. The New Dish Drawer is plain, boring, no style, no elegance, not like my previous Fisher and Paykel Dish Drawer.
Fisher Paykel washer & dryer - Absolute worst products ever!!!!!! Over 22 service calls over the past 5 years, paid 3,000 for both. Will be hauling them to the dump next weekend. Back to Whirlpool.



