Always very helpful with what our company needs and very quickly on searching for products and delivering our orders. I really recommend this branch to all the HVAC needs in the area of Houston Texas.

I have 2 Lennox XP25 Heat Pumps. They were suppose to be the top of the line. They fail quite regularly. Each has had a variable fan motor changed, one 2 times. One is leaking some coolant now. They are 5 to 7 years old. I would not recommend the Lennox brand for any heat pump. When these die, I will never replace them with Lennox and I will always tell my horror stories to anyone. Just tonight another failure....who would have thought. Shame on me if I ever purchase one of their units. I would refuse even if it was gifted for free. The repairs are enormous in cost. I am surprised that they are still in business. Maybe they will get bought by a foreign company who can put quality in their product.

I bought Lennox elite EL296UH070XV36B-02 furnace on Aug 29, 2012. In Oct 5, 2022 the blower is stop working just one month past the end of warranty. There is no any error code on the control board. I did search through internet and did some test and looks like the motor control module has issues. I take the module to parts and try to test it, but I cannot find any technical documentations show the spec of the 3 pin connector to motor. So there is no way to confirm this part is really bad or not. In the end I spent $456. Bought a new module (It is a non re-fundable part). Fortunately my bet is in the right side.

I wanted to take the time to write a good review since most people only bother to write reviews when they have an problem. After all when you buy a new product you expect it to work so why would you bother to write a review for that! Well I decided to write this because as most of you are probably doing now, you’re contemplating buying a Lennox but are reading reviews first, and like you I found mostly negative things. I’m not sure it made me feel much better but all the brands I researched had mostly bad reviews. So here’s my experience... I installed a fully modulating furnace (SLP98) and A/C (XC20) along with the WiFi stat and let me tell you it’s awesome! Quietest and most efficient units I’ve ever had. The one thing I also kept reading for Lennox is that parts are hard to get.

Our old heat pump worked fine but the agent that came to our home said that even though the heat pump worked okay there were no more parts being manufactured for it. Also, the freon it used was also being phased out. So, we put out the big bucks and bought a top of the line Lennox. Not only was it super efficient in keeping the temp where I set it but our monthly bill dropped. We were total electric and our bill was $140 a month on a budget.

It was super easy to install on my lennox dt 4035 fireplace. Just be careful when uncoiling the gas lines because they can crimp easily if you aren't careful. It might take a few seconds to purge the air in the pilot light gas line because toy just replaced it. It gave my 17 yr old gas fireplace new life and it starts super easy with the new ignitor. Take your time and take pictures before unassembling anything to use as references. Also keep track of any screws and where they go. One last note the threads on the nuts that go into the gas lines can EASILY get crossed treaded so if it doesn't feel like it is screwing in back it out and try again. If you cross thread it it might not go flush and cause a gas leak so be careful. Can't be happier with my working fireplace.

I replaced my HVAC system this year. I replaced my Lennox Gas Furnace and Trane Central Air Conditioner unit which were about 20 years old and were trouble free. The new Lennox units are unbelievably quiet and seem to be more energy efficient than my older units.

My Lennox, variable speed two stage gas furnace, is one year old, 04/04/2019, and I am very satisfied to date. Frankly, no complaints. It came with the iComfort touch screen programmable thermostat which is easy to operate. The furnace satisfies the heating needs of a 2100 sq. ft. home. I would recommend the product.

We have 2 combined units with Heat Pump and Cooling. Every year we are having to replace parts and get them repaired. We just got told today that the latest issue was going to cost $900 for a part to repair the AC. I don't know any of my friends or neighbors that have this issue with their HVAC. Last week we had to have the other unit fixed. Some of it was covered by parts warranty but we still had to pay about $700 for stuff that wasn't such as more coolant. How does my Car's A/C go 7 years without any failures while it is flying down rough roads but a unit that doesn't move is constantly breaking down? Don't buy Lennox.

On 8/4/2020 a 2-ton Lennox Merit series single stage Heat Pump model number ML14XP1-024 was installed in my home by Ronk Brothers Heating and Cooling at a cost to me after rebate of $9359.23. On 4/19/2023 I happened to walk past the outside unit as it began to run and I noticed a strange noise coming from it. I called Ronk Brothers and they sent out a tech on 4/21/2023 at a cost to me of $270.41. He diagnosed that the unit wasn’t operating as a heat pump and my house was only being heated by the emergency heat strip. The faulty part was ordered and the tech and his service manager came to complete the install. Unfortunately the problem had been misdiagnosed and a different part was required.

Not so much about the part but the supplier, Allparts Equipment, is a good company. I was having some issues with installation and they actually called me a couple days later to make sure everything worked out.

Replaced my old Lennox HVAC with a newer unit. I must say that I'm impressed with the quality and build of the Lennox units. They look modern and function cleanly. I've seen a dramatic change in my utility bills since replacing my old unit.

Purchased Lennox Air Conditioner, Furnace and Humidifier through Peel Heating and Air Conditioning. The system is very quiet, efficient and cools/heats the house consistently without blasts of heat or cold. Recommend the product.

SLP98 furnace and XC17 Air with S30 iComfort - Installed both equipment in 2011. Upgraded iComfort last year. Never ever had any issue. Extreme winter like -35C and hot summer like +35c. Both equipment works smoothly (heating and cooling) 5000sft house.

This is a good fit. I had to drill the hole bigger on the bottom to get the Pilot light bolt down through. This was not a problem. Everything fit perfectly. If there is an issue getting the threads to screw in just a drop of oil on the threads will help. This is just what I was looking for. My gas stove works great now. I had a pilot issue that was unsolvable after trying everything. (replacing thermocouple, thermopile, etc.) This fixed it. I have two of these stoves which work great in the winter. I ordered two kits more to have on hand. Both of my stoves are almost 20 years old and this makes them like new. Thank you :)

Perfect fit; works beautifully to restore my fireplace flame. Easier and cheaper to just replace the whole assembly instead of piecing it out as each of the 3 separate devices go out. Decent price (not great), but much cheaper than buying each piece. Relatively easy to install by a DIY-er. Total cost less than 1/4 of calling a service company. Would undoubtedly DIY again AND buy from this vendor.

Exact replacement for my Lennox/Superior fireplace. In about an hour I replaced the old, rusted through pilot assembly with a new one despite having never worked on one of these before. Works great! Thanks! Oh, and it arrived a few days before the earliest estimated date.

In 2017 I had a Lennox system installed in my house. I used a company called ACE in Fairfax, VA. The specifics on the a/c system are here: Installed 11/30/2017. LENNOX HEAT PUMP (Out Door Unit) Model 14HPX-030-230-21 Serial # 1917K29252, LENNOX AIR HANDLER Model CBX25UH-030-230-10 Serial 1717L14293, LENNOX ELECTRIC HEAT KIT Model ECB25-12.5CB-P Serial 3017D02647.

We have had a number of Lennox heating systems and have had very good reliability and operation. As long as you get a qualified company to install properly you would be happy. We have had the higher end products.

Purchase my home in 2021 which was built in 2015. Previous homeowner had one of the two AC evaporators replaced under the Lennox class action suit. It failed within a year of being replaced. The second unit failed this week due to massive leaks. Both units are less than 8 years old. Was quoted $4k just to recharge the systems in order to find and repair the leaks. No thanks! Done with Lennox! Will never buy one nor recommend them to anybody. $26k later and I have two brand new York inverter heat pumps with 10 years parts and service warranty. Want to get screwed over? Purchase a Lennox.