Very good experience and very good product. I love this product and amazing product. The size of the refrigerator is big. Very comfortable use. This refrigerator have large freezer. Building quality is satisfying

This is the product that could be great if only the parent company would allow it to be great. Some of the problems weve encountered have been solved (for our needs, anyway). The major problem has not. Some of this will help you, I think. Some of it will annoy you more. Icing on the back of the fridge. There will always be frost and, especially in humid climates, some ice on the back of the fridge. This is a compromise for the depth of the fridge. We put meats and other items like pickles, etc, at the very back of the fridge to keep them as cold as possible. Theres a risk of it freezing if you rest it against the back. We live in an apartment and are used to these compromises. If you live in a house, get a bigger fridge that cools itself more traditionally.Icing and drain plug clogging. These are related issues in our experience. For whatever reason, the fridge circulation fan is defaulted to the off position. With this off you will get a lot more icing on the back of the fridge. This will then clog your drain plug with ice. Turn the fan on and occasionally check to see if it is still on - a power outage will turn it off again. Weve had it running for about a year and no more ice issues.What to do if the drain plugs up. You will need to defrost the fridge completely and have it turned off - leave the doors open. Wait until the ice melts. If there are sheets of ice, wait until they sort of melt, then pull them out - otherwise, expect large puddles. We poured some hot water from the tap (not boiled water) into the drain to help it along, but that took forever. Nows a good time to clean the back wall of the fridge. Not too bad, all things considered.FINALLY: THE ICE MAKER -- this is the worst part about the fridge. If the parts were cheaper, it would be an Ok compromise. It is a small unit and will provide enough ice in the Summer for a couple people who drink ice water all the time. Family amount of ice? No. Problems: the ice tray itself. Our first one lasted about 2 years. Consecutive trays, much less. It has broken in a couple ways: First, the thermistor attachment assembly breaks off the ice tray. Ice stops working. Second, the plastic tray (because it is torqued to remove the ice) gets cracks in it. You then get water and some ice cubes. The water then freezes the ice cubes that do make it out and it freezes into one solid mass on the bottom of the ice tray. Fun.REPLACEMENT COST. Can you buy just the plastic ice tray? No, you have to buy one ice tray, one thermistor assembly, and two plastic parts that never break. Ever. Cost - $150+ shipping. So the only part that ever breaks is the plastic ice tray and the plastic retainer of the thermistor. So, every 9-15 months the ice cube tray gets cracks or the plastic part that keeps the thermistor in place breaks. If it was $20 we would be Ok with it - again, were used to these kinds of annoyances and compromises living in an apartment. Its also pretty easy to replace. But $150? Please.Finally, Liebherr. Its clear they just dont care or they think that if they did sell just the ice tray + thermistor part that this would be admitting something wrong? Considering what theyre involved in besides fridges it would seem that worrying about these products is the last thing on their minds. If people keep buying them they will keep making them, *even if the products are not reasonably serviceable*. That, or because of their price point they think wealthier people will just have them maintained and not worry about the cost?Who knows. Either way, if you buy one of these dont expect the greatest service, nor any help from Liebherr itself. I would expect that the service companies just dont sell enough of them to be experts and their access to inexpensive parts is the same, although I really wonder what wholesale prices are. In case Liebherr ever reads this: I would never buy your products again, but for now were stuck with it.

@3500 each for a 24 counter depth freezer and ref (HF 861), my client could have gotten a used GE or LG Freezer. The weather stripping is coming off for the second time, Icemaker has never worked. We (after a full replacement) and their customer service line is dreadful, each time I call they want me to try a new troubleshooting step. Liebherr just changed their policy on repairs so no more guarantee on their products. Save yourself time and money and buy literally any other brand.

Ice maker has never worked. The drain in fridge is always clogged causing smelly back-up. Water runs down the back of fridge causing everything to be wet inside. All the labels even fell off our beer bottles from always being wet. Also, fridge not cold enough. The freezer stopped working while we were on vacay and when they finally came to fix it, now the fridge is broken too after they left. Thank goodness for my very cheap Frigidaire brand fridge in the garage. It works and saved our food from spoiling again. DO NOT EVER BUY A LIEBHERR refrigerator. You will be sorry.

I have bought several Liebherr refrigerators, including two model 1360s. Both have had sealed unit problems that have prevented the units from cooling. Each time, I have had to call service people recommended by the national Liebherr office in Arizona. Each time it has taken weeks to get service and several times the service people do not show up. When they do, they say that it is a sealed system issue and that they cannot fix it. Then, I get another service recommendation from the Arizona office-- someone supposedly qualified to service a sealed system. And, ultimately, usually after several additional weeks or even months, the next service company comes out to see the unit and also notes that it is a sealed system problem, that Liebherr will not authorize them to service and that the unit must be replaced. Then, with the unit still under warranty, Liebherr ultimately calls someone to replace the unit, but this again takes months. I have dealt with 5 different service companies on these refrigerators, all of whom have expressed frustration with the Liebherr process. When I had my latest issue with a Liebherr 1360, two of the companies I had dealt with previously, including the company that replaced the last 1360, said that they will not do Liebherr work anymore and refused to come out. These two companies were still on the list of contractors recommended by the Liebherr Arizona office. This is a bad refrigerator with obvious design problems and the Liebherr repair and warranty network is extremely slow and frustrating to deal with. It seems that the strategy is always to require someone additional to come out to look at the unit while not authorizing anyone to do a repair on some defective component of the sealed compressor system. Stay away from Liebherr.

Very expensive refrigerator freezer. Has been nothing but a series of problems forever. Broken drawer. Broken ice maker. Broken handle. Liebherr service is flagrantly rude and unhelpful. Service techs are ignorant about the refrigerator. Liebherr is the worst purchase Ive ever made.

Liebherr side by side fridge is worthless. The first one I had did not cool and the ice maker didnt work. It also developed and awful smell. After countless repairs and a many phone calls they finally replaced it (but not without a huge fuss). THe replacement had similar issues plus the handle broke off the door, the front of the freezer drawers broke off and the drainage line was always clogged and dripping into the freezer causing ice buildup that has to be chipped off or the door wont shut. I send the repair service photographs of the broken handle which after 4 weeks with no contact said they had to reorder because it came in bent. (A solid rod of stainless steel?? I doubt it). Then they said I should fix it myself because I was a difficult customer. NEVER deal with this brand.

Well, in the beginning I hesitated to buy the product, whereas Liebherr representative have educated me and gave comparison about other refrigerators which Im impressed and the efficiency is still awesome.. I can refer to those who want to go for new luxury refrigerator..

Good performance. Low consumption of electricity. In this the have of alarm that when the refrigerator door is open the alarm run. It is good because we can know whether the door is open or not. The service are good.

I purchased this Liebherr 350 litre fridge. Initially there was some problem but when I complained they changed it for me and since then I have no issues. I had Samsung fridge which was OK but I wanted something very premium and with liebherr I got premium fridge and also some very cool features which are not in any refrigerator.

Had purchased the fridge in July 2019. Worked for a year and in August 2020 the cooling issue started. After demonstrating a complaint on 2nd Sept 2020 even after continuous follow up till date the service engineer has not dropped to attend the breakdown. Would not give even a single star for the product. They are not worth for that too.

We bought a Liebherr 346 litres, 3STCSS3540, double door refrigerator from Reliance digital store in Delhi, on 24 January, 2021 and it conked OFF in July 2021. No cooling. Compressor Shuts down and the Service team had no resolution.!! Then begins a long harassment time with Liebherr Service team, which is so smug that they are just not bothered. They will not pick calls-, not resolve the problem and harass the customers, no end. Untrustworthy, cheats!!!!

I am the unhappy owner of a Liebherr KGT-4066 refrigerator. I bought the appliance in April of 2000 for 1300 euros thinking that I bought a first rate fridge with two motors that would last for many years. Almost immediately, the problems started. First, it was a minor problem with the thermostat, and I didnt mind so much the money the authorized technician charged me. Alas, it was only the beginning. In the years that followed, many plastic parts of the interior (drawers, baskets, trays) broke and had to be replaced, with considerable cost. Most importantly, the door seal had cracks almost from the second year but when I asked the authorized technician to replace it, he answered that it meant to replace the whole door, which cost 250 Euros! So I never replaced it. To make a long story short, although the motor still works fine, I use shelves from my old fridge and I cannot store a single bottle of water on the door shelves since there is no remaining plastic hook to hang them on. I would never recommend this fridge to anyone. It was an expensive fridge with cheap, defective plastic parts.

This refrigerator has been constant trouble. Ive owned it for 4 years and 3 months and in that time Ive had 9 service calls (6 for refrigerator problems & 3 for the replacement of the original French doors that didnt close correctly and a seal replacement.) On top of that, I have a wood floor in my kitchen and this appliance is built in. Every time it has to be serviced, it has to be removed from the cabinet carefully so the floor is not damaged. When I bought it, I expected I would not have to remove it for a good 15-20 years, until I had to buy a new refrig. But after owning this for just a few months, the refrigerator stopped working and I needed a new compressor. It took the service company 3 visits and multiple hours to determine this. I was without a fridge for more than 2 weeks. When I asked the company to pay me back for the lost food, I was told they didnt do that. Now, I need a second new compressor and despite the fact that it was put in last Friday, the refrigerator is still not working. 10 days after I called, I am waiting for another part that hopefully will make this big boy work. Again, no refrigerator for 1 1/2 weeks. The Scottsdale service rep (Jerry) blamed the repair people (who were doing their best to figure out what was wrong) and he never apologized to me for any inconvenience when I spoke to him. His attitude was rude and unhelpful. He told the service people that I was very close to the end of the 5 year sealed system warranty anyway. He did agree to pay for the part. I asked him if I had a lemon or if all Liebherrs were like this. He was evasive and attitude and told me there was nothing more he could do other than call Germany! This refrigerator was expensive, but its been a constant aggravation and I would never buy another one. When it dies, as Im sure it will in the not too distant future, Im going to spend the additional money and get a Sub-Zero.

This refrigerator has worked with no issues for as long as we have owned it approximately four years. My only complaint is the size which provides limited storage but this is not the fault of the unit but rather the result of living in a Condo which has restricted room.

Oh what a new looking fridge freezer but I am afraid within a few months of purchasing this nice shiny appliance all our problems started. First the icemaker gave us too much ice only for a few weeks. Later it stopped dispensing ice all together. After a few more weeks all back to normal only for the problem to occur again and again and trying to get an engineer out to fix the ** thing. Well better chance of me finding and capturing the yeti after countless emails and we refusing to let the previous three different contractors out to look at our fridge again. Did Liebherr send out a different one? Www.agsrefrigeration.co.uk they came out and after inspecting the back off the fridge section found that there was a fault with insulation of the cabinet letting cold air and freezing up the tubing to the icemaker. In the end they submitted a report to the manufacturer who finally relented and gave us a new replacement. We are holding our breath and hoping we have no further problems with this one. However dont think I would go through all the expense of buying one of these fridge freezers again.

Do not buy one of these refrigerators (Liebherr CS1350). My experience has been a nightmare. We cannot find anyone to work on these and we have been without our ice maker for 6 months. Sears even came out and said they could not work on this companys equipment. I am talking about Sears, the appliance store of all times. Why have one if you cannot get fixed???

We bought our Liebherr 8 years ago. We have had nothing but problems since the very beginning. In less than a year, shelves break, the gaskets rips apart, the shelves in the doors cant withstand normal use, the ice maker works intermittently, etc. Weve had a repairman out at least once every year and a half. Currently, we get ice build-up on the bottom of the freezer. Now our fridge will not work at all. Given the price point, I expected so much more. I never had problems with my cheaper appliance! My warning to you - dont buy it!

This is the first time we have ever written a review about a product as we are normally tolerant. Our experience with the Liebherr refrigerator has, however, been so appalling that we felt we had to write about it to warn others off. The problems we have had relate to endless issues with the ice maker, the doors not closing properly, the doors not staying open properly, the handle coming loose very early on and, more recently, the endless quantities of ice that are forming on the back wall of the fridge itself (see enclosed photo). Three months ago we were told that a seal would solve this problem and that it would take 4 to 8 weeks to deliver but we are still waiting. What is nice about the fridge is its look but to quote a well known cliche, Dont judge a book by its cover. Finally, the issues we had began just five months after buying the fridge.

Liebherr refrigerator performing very well without any disturbing noise and its cooling is very good. I can easily keep items in it because of its large size its performance. And one more important thing is that it consume minimum electricity

Within a month of purchase, it started giving cooling issues. The vegetables are getting soggy. Although its a frost-free fridge, the freezer has ice frost accumulated badly. After complaining several times there is no action. Overall worst product.

I purchased a brand new 2022 Liebherr double door refrigerator in 265 lits 3star model. Quality money for the money and good service provided, l like spices boxes and cool pack and vegetable sorting system.

Compare to other product Liebherr is good and super cooling and its keep vegetable and fruits fresh even a week. As a housewife I am really happy to use this fridge and keep give best products to your customers.

We received these refrigerators in our new Newark based building and have had problems since they were installed. We have repeatedly contacted company to address the automatic ice maker with ZERO resolution. We are in the new building a year and the ice maker has worked maybe 2 months. The door handles are also very difficult to open - they are thin with little ability to grip. Would NOT recommend wasting money on this refrigerator.

Beginning in year 5 our expensive built in Liebherr started to have problem after problem. Many of the appliance service companies recommended by Liebherr wouldnt service the fridge, or came out once and refused to come back for the next problem. By phone, Liebherr was not at all helpful. After 6 weeks of frustration I found their FB page and posted my complaints. Their Social media team was very helpful, got a service supervisor to call with a recommendation... An appliance service company that said they didnt service fridges!! However they recommended an individual who did fix things. Go to Social media for help with Liebherr.

Just bought a freezer with a height of 1,75 cm and there’s no matching refrigerator??? They only sell refrigerators in 10 longer or smaller and besides that also different model design etc. This is my last Liebherr. Goodbye.

Nice refrigerator. Easy to use. Having lot of spaces like So many racks. Able to keep all necessary products essential for purposes. Easy to clean. Able to adjust the temperature accordingly enough for kitchen purposes. I like it very much.

The fridge has given me good service. Months ago water dripped into the icemaker drawer creating blocks of ice. I took out the ice making tray to find that a corner of the plastic broke off permitting water to drip into the ice cube drawer. This plastic extruded part is 3 inches by 7 inches and produces 10 small ice cubes. I was given a price of $220.00 + taxes to replace. Since the freezer section is small I purchased a 5.1 ft3 separate Danby freezer 4 years ago to compensate. This entire freezer cost $199.00. Spare parts are always expensive but this is more than excessive. Very disappointed being held hostage to this practice. Wrote to LIEBHERR in the US and have received no response.

We bought the Liebherr when we were renovating our kitchen in 2009. I just opened the site to see how to make the freezer stop beeping. I was not surprised to see that we experienced just about every complaint in the recent postings. We had the second authorized repairman 8 times. I could not find the paperwork for the first repairman. Our first complaint when the refrigerator arrived was the pokey ice production. Our dealer contacted Liebherr and was told that Europeans dont use as much ice as Americans. That was a stunning reply since I bought in the US. Then we started having constant problems with the French doors closing. We had many visits from the first repairman, after which the second repairman , who seemed more knowledgeable, repaired the doors. We had to have the suction trim replaced. We also had a problem with the back of the refrigerator freezing, clogging the drain. The two drawers filled with water and the fresh produce kept freezing. The refrigerator has been a huge disappointment. From our experience, I would never recommend this refrigerator. My husband & I recall our parents having the same refrigerator for our entire childhoods. Those days are surely long gone.

I dont know where to begin! 7 weeks ago, after one year of no problems, the ice maker quit working. I noticed frost on the back interior wall of the refrigerator from day one. Also, the left fridge door quit closing by itself. Called & got a guy named ** who sounded stupid and evasive, but apparently could diagnose it from South Carolina, because after making me fax a copy of the receipt to prove we bought it (what!!!???) and I called back to check on fax & service, the female I spoke with told me hed ordered a part and it was being sent to our service person here. I assumed it must be a regular problem for him to be able to diagnose. It was a new ice tray. Service guy came up and installed it and told us ** said it had a crack. Nope. I could have told him that. Also ** was rude. He told me that my Machine didnt have doors that closed. The next person said door needed a new hinge cartridge. Yet another person said my ice problem was a little 1/2 inch magnet on the drawer. LOL! Service guy was not issued a work order to diagnose the freezer or fridge. So he didnt because his experience was he would not get paid by this company. In fact a LOT of phone calls only to be met with complete resistance. A tech person who had to flip through a repair pamphlet to tell us what buttons to push. HE kept telling me my ice maker was leaking. NO it wasnt!!! Can you see Hawaii from South Carolina?? Awful service people and I think they are paid to make the customer wait it out as long as possible, diagnosing tiny little problems and sending useless parts to placate us. Still no service person - no ice, no resolving the issue. Seven weeks and counting. I think if the hinge cartridge ever arrives, the service person here (who is excellent) will be allowed to diagnose it at that point, but no coming out to do just one thing. So now my food in fridge is starting to freeze and Im just counting the days until someone comes up here. I will NEVER buy a Liebherr product again and I urge anyone researching one to read all of the reviews. They are all the same lesson!

Our experience with Liebherr Refrigerator has been appalling to say the least. We moved into our new house in 2004 and I would think on average the fridge has broken down every three years. The temperature dial for the fridge keeps going haywire. And of course it is always just out of warranty when this happens. Its cost us a small fortune getting it repaired and not to mention the really stressful situations this causes when it happens again and again. I find the suppliers/service people here in Ireland totally inadequate in their response. I dont think once I got an apology from them for all the stress their product has caused. I would not touch any Liebherr product ever again and would advise anybody to run a million miles from them also.

Built quality and the design is an extraordinary when compare to other brands.. I bought Liebherr tcss2620 in the year of 2018.. from harsha electronics Mangalore. Working good and the flat design is very attractive. Will definitely give your kitchen a premium look, when comparing other brands it quite expensive but worth the money you are going to pay. Shelfs are easily adjustable and made my routine easier.. Loved this refrigerator. If you guys are planning to buy a refrigerator 200% you can go for liebherr and its a German originated company and also I would suggest my friends and family, thank you liebherr.

We have a brand new fully integrated Liebherr HC2062. It was installed in May 2012. It has been 3 months and we have only been able to use the freezer for less than 2 weeks. We have had 6 service calls, had leaks, recharged freon, have evaporator replaced, and the freezer is broken again. Do not buy Leibherr!

This is my second Liebherr refrigerator after the first one lost all the Freon due to the defective lining. They use aluminum linings which are corroded very fast. They replaced it after two years of trouble. The representative of the brand in Greece made a conciliation and they proposed to sell me a new one. I paid an extra amount of 500€ to receive a newer model which was worth around 800€. Within two years the problems begun! Now it runs for an hour it hardly cools and then the motor stops and doesnt kick in again. No more expensive worthless Liebherr refrigerators for me!!!

We purchased a new Liebherr refrigerator in January 2013. Have had countless problems with the ice maker followed by endless service calls. The quality and workmanship on a high priced refrigerator as this completely SUCKS!!

The 24 Liebherr refrigerator that came with the apartment I purchased is a piece of junk! It was just about 5 years old when the original owner paid over $600 in repair costs over 2 repair visits... Just a few months later I needed to replace the sensor for another $500. Now it is only 2 months later and once again the refrigerator is not maintaining cold temperature. I refuse to put another nickel into this terrible appliance and will have to replace it. Liebherr service was not at all accommodating! All they were willing to do was give me the names of authorized service companies which charge $200 just to walk in the door.

Liebherr refrigerator is so good. The door thickness and is cooling inside internal space boxes so amazing. Guys my suggestion is please you also try Liebherr refrigerator and Im sure after sales and service also better than others brand....

In July of 2014, the ice maker on my Liebherr stopped working. Annoying, but not unexpected. I just let it go. Then, not two months later, the freezer stopped working. Had a Liebherr referred repairman out to determine the temperature sensor was no longer working. As of now (November!), still no parts, no sign of parts, and now the refrigerator is not working. Liebherr has been HORRIBLE in trying to resolve this issue. Im selling the house and am ending up having to purchase a brand new unit. Liebherr, never again!

I buy Liebherr fridge 2022 January red colour first. I think new brand wired but product after service but after sales and service good, product also excellent, this is my 2nd fridge compare with my old fridge. This is excellent space and adjustment, big vegetable box. Good product given by Liebherr.

I bought a Liebherr refrigerator. It was a excellent quality and cooling through is very correctly managed. Brand said insulation and services was good responsibility. So I love the product and services.

I purchased a new top-of-the-line Liebherr Refrigerator in 2011. It has been the worst purchase I have ever made. The refrigerator has started falling apart, it is so poorly made. When I called Liebherr Customer Service, I got more excuses and no help whatsoever. Time to get rid of this and get a Sub-Zero.

Very good product and special service. Interior of the fridge is very beautiful and when door open got alarm sound. I very like it and I suggest to our family and friends. Very secured covering back grills.

I had a positive experience. I bought a Liebherr refrigerator from a nearby shop, I went there to purchase a different brand, but Liebherr promoter explained about the brand and the models and I was happy to see some good features and especially the storage facility in it. So I have happily purchased one. Good product.

IKB 3650 - I see Ive joined the Liebherr fan club. Ive also thought that buying a state of the art fridge is the technical and financial solution for many years. It became a technical and financial challenge for many years now. It also began shortly after warranty expiry date. It started to build up ice on the back plate and in the Biofresh zone. The temperature lowered to minimum (4 deg. C). No matter what I did it fell to minimum. The service team changed the NTC-sensor, charged 40 and good luck. In three years this happened four times. Also the door hinge damper loosened and doesnt do its job anymore. My SWMBO found out a trick. If the fridge is off for a couple of hours, then after she switches it on, it worked maybe for a week or so. But its an old trick and like all old tricks, its also not working anymore. Im guilty for buying the expensive piece of kitchen appliance, I hear every day. So all good men. Eliminate at least one reason for anger and dont buy the fancy Liebherr.

First fridge died at 2.5 years right after warranty expired, reason was pipes sandwiched in the fridge back burst and hence not repairable. Company offered me a new one for 400eur which I foolishly accepted (first one was 1300eur), same thing happened to my friend Nikos, burst pipes and fridge goes to be recycled, he too got the offer. Kept only the icemaker from the first one just in case. At 2.5 years the icemaker doser died, service tech gave a part price of 600eur, so I have no icemaker since. And today the Made in Germany fridge completely died and me running to friends to store my moms chemotherapy meds. Tons of local threads regarding this burst pipes problem, I now regard this company as pure evil, they manufacture defective products on purpose according to where local laws allow them to do so.

Anyone who has read reviews of Liebherr refrigerators is aware that many are highly critical; most have ratings of 1-2 stars. There are also a lot of complaints about service assistance. That being said, our experience is different. We purchased two 28 refrigerator/freezer units when remodeling our kitchen in 2011. One unit has worked well until just recently. The other unit had multiple problems and after a number of attempts to repair it by several repair companies it was replaced, without charge, in January 2016. The second unit was fine until July of 2018 when the refrigerator temperature started to rise overnight, only to recover after the door was opened in the morning. After three service calls on this unit it too was determined to be unrepairable and it has just been replaced, at no cost to us, by Liebherr. Almost all of the interaction with Liebherr about the problems with our units was via email, and the customer service reps could not have been more helpful. As is obvious, we have had a lot of problems with these fridges. But the unit replaced nearly three years ago has been faultless. And the new units clearly show Liebherr’s efforts to make a better fridge. Newer door hinges, that self-close, are a real improvement. The new model has a metal indoor back panel to prevent the frequent complaints about the back icing up when food comes in contact with it. We went with Liebherr because of its clean, uncomplicated look and simple interior, and we continue to appreciate that. So I give 5 stars for customer satisfaction when problems arose. And 2-3 stars for equipment reliability, but hopefully their efforts toward continued product improvement will bring that rating higher. I’ll update after we have had the second unit for a while.

Advanced technology with advanced electrical temperature sensors which provide perfect cooling as per required storage. And special feature like spice box to store our spice to avoid moisture or aroma of spices.

Product quality is best. Moon cut shelves and spice boxes are very useful and unique, no other brand have features like this. Nothing is bad but out of metro cities there is no any awareness of this brand.

I had purchased the Liebherr fridge on August -2020 and since yesterday I am facing cooling issue. I had called customer care and their mechanic visited but in vain and informed me that there is a gas leakage and it can only repaired by Monday. I am surprised and asked him that in Mumbai you are taking 5 days to just to fill the gas, What we should do in this case. I requested lot of times but I didnt got any response... SUCH A POOR SERVICE and Quality of Fridge is very bad.. I suggest not to take this fridge.

I shamefully admit I bought 2 Liebherr fridges in 2009 and 2010. One SBS 7053 and one SBSes 7353 within one year of the other for two separate custom fitted kitchens. Both have had door handles fall off, door seals go rotten, leaking, clogged up drain bucket at the back (how am I supposed to reach that???) ice makers both broken and now both have broken down on the BioFresh/wine fridge sides affecting the freezer. If what I am reading all over the internet is true Liebherr has been selling and ignoring customers all over the world whose refrigerators have all had the same problems. How can they get away with it? It isnt as if this was a bargain fridge that you bought for $500 and can now throw out. Can anyone say class action?

This is the most expensive fridge I have ever bought. In the six years we have owned it the following has occurred: Ice maker broke twice; Shelves on the door broke and we had to get a new door to fix the problem; Water drain clogged four times. We also didnt know one had to clear this out at regular intervals. And the most irritating thing is the back of the fridge has a layer of ice on it and anything that comes in contact with back of fridge get freeze burn and is ruined. The service person who comes out to fix the machine for me tells me in a patronising way that it is normal for the fridge to ice over. I have never heard of such a thing. I notice that Liebherr never responds to the complaints about their product. DONT EVER BUY A LIEBHERR FRIDGE. Terrible quality and awful customer service.

Worst company ever! Sells bad units and doesnt care about their customers at all! Zero customer service and take no responsibility for their products. They dont stand behind what they sell. I paid $2800 for a 24 refrigerator and was told theyre comparable to Thermador. What a JOKE. Im stuck with a crap unit which hasnt worked for a single day and they wanna try to REPAIR IT!!! Terrible company. I should be receiving a replacement.

Hi, I am Vrunda, I purchased a Duo 350 Ltrs Fridge from Liebherr Brand, its nice Cooling, Best Quality compare to any brand, Previously I used LG, My friend is suggested to take this brand, fridge cooling performance superb & accessories, moon cut glass flexibility is excellence compare to my previous fridge. I am suggesting you all, its very good to take.

Storing vegetables and fruits is what one needs and in a city you need to store. I chose Liebherr as its flexible that has abundant space options without having to compromise. The features are apt to store the seafood and the fresh veggies for a long time. The freezer stocks up the cold cuts with ease for a long period of time. I have been happy since a while as its worked well if space is whats required.

The quality is very good... The freezer has a nice space.. You can freeze more things at a time... I have purchased it in last year Oct 2019. Compact and sturdy build quality, Good cooling effect, low noise, wide range in-built stabilizer. No need to put any stand below the fridge. Leg size is sufficient to clean the floor below, Compressor seems to be of good quality. Low cost compared to similar other brands.

LIEBHERR 265 new brand fridge purchased in July month 2019 which has problem. Within a week lot of water coming out from fridge and complain made to customer care for fixing. Now again issue repeated and freeze is not working at all. No cooling happening & complete shutdown condition of fridge. Issue again reported to customer executive on high priority but no one visited or communicated yet. I request people to be careful while buying freeze based on advertisement. I am already suffering with buying this product.

I, too, have never written a consumer review for an appliance Ive purchased, however I feel compelled to warn anyone thinking of purchasing one of these refrigerators. Almost every issue documented in previous reviews has also happened to me. The unit is three years old and it is, literally, falling apart. Any tray that relies on a plastic component is now broken - all the door trays are duct taped up and the freezer bins are cracked at every stress point. Every time I open the freezer, I hope to have a couple cubes of ice. The ice maker was repaired several times early on in the purchase, then flooded, and then produced 12 - 20 tiny cubes of ice daily for two years. Now its broken and my appliance company hopes to have luck getting Liebherr to respond to them. Its the most frustrating high end appliance I have ever chosen and I regret it every day.

A good Refrigerator in term of cooling performance, extended food life with accurate temperature, Best built quality and Nice design... I highly recommend this brand because of quality assurance and It gave opportunity to feel Premium inner interior.

I am so disappointed with my Liebherr refrigerator. I purchased it in 2008 and expected it to perform as it was advertised. Since purchase the ice maker no longer works, the side panel refrigerator shelving pulled off and broke, the back of the refrigerator is icing, the vegetable and meat drawers fill with water, and - last straw - the door handle broke off! Poor manufacturing and substandard materials completely negate the refrigerators convenient sizing. I feel foolish for paying so much for this carelessly made train wreck.

If you want buy refrigerator so please buy LIEBHERR. German brand refrigerator. Lg Samsung Voltas and @hirlpool is only brand but if you want space and perfect cooling so buy only LIEBHERR. Is best refrigerator in India.

I am using Liebherr 220 Liters fridge since 8 Months, its working condition is simply Excellent. Faster cooling. Thick door Quality. Bigger vegetable box is very useful to us. I saw in other brands vegetable box is very small for storage. Easy to adjust. The shelfs are good.

Our refrigerator is just 3.5 years old and our freezer has not working for the past three months. We have been very patient, and I called Liebherr today to try to get some kind of information as to how to move this along, as we need a freezer. All Liebherr kept saying is our product is out of the two-year warranty. Liebherr pushed me to where I bought it, and the appliance center told me to contact Liebherr. On top of the fact, no service person will work on a Liebherr. DO NOT WASTE YOUR MONEY, this is not a top of the line, or high-end product, just collecting your money. NO CUSTOMER SERVICE.

We purchased a house in NYC that had this built in refrigerator/freezer. It looks beautiful as a built in, but thats about the end of it. It wasnt that old (2 years old), but the previous owners had given up on it working. We had the Ice Maker repaired for a few hundred dollars...only to have it go bad again 6 months later... The repair company actually asked us not to try and repair it because they said the brand is so incredibly bad. We had it repaired again and again. Why? Because it will cost $7k to replace it (similar to the original price). For that much money, an appliance better live for about 20 years. The problem with the ice maker was 2 things... the ice maker was broken, but it only works when its below zero. The temperature control is so bad in the freezer that my Ice Cream melts and is always soft even when the temp says 4 degrees. The reviews Ive seen from others on this brand are quite similar. Id never in 1000 years want a product from this company again.

Working very good, worthy money, good product, I am using this refrigerator, is very good, very huge inside space, everything is good, I am really satisfied with this refrigerator, everything perfect. Worth money.

My experiences with Liebherr are terrible. Unable to get a service person to repair refrigerator. Refrigerator was 6,500.00 and have constant problems. Freezer is full of ice. Cannot adjust the temperature in the freezer. No help with any problems and no service available. Gerhards Store where we purchased this is no better.

I had friends and relatives who spoke quite highly of Liebherr. And because I trust their judgment, I decided to heed their recommendation. And Im so very glad that I did, because my experience with Liebherr has been nothing short of wonderful so far. Spacious freezer, output design, compact, portable and ease of use is off the charts. Indeed, most of the features are satisfactory. Theres VarioSafe room to store all of the cheeses, cold cuts, milk packs etc. That we consume as a family. Thats obviously a very convenience. One more feature, Spice boxes system is very useful for my masala storage. First time I got, Vegetable sorting system, this is very good helpful for my Vegetable storage.

Liebherr refrigerator is good refrigerator brand using this refrigerator and one of my friend refer to buy this brand. Nice color and got more space to keep vegetables and fruits. Less power consumption.

Model cs-1301 single door refrigerator. A year or so after buying it new the freezer became erratic. It would defrost then freeze, alternately. The least expensive tech we could find was $750 to come and look at it then return with parts and install them. He said a new Liebherr would be less. Then plastic parts started failing... the vegetable drawer split open, the plastic clips holding the shelves broke so that now after 5 years 6 out of 8 will not hold the metal bars to keep items from falling out. So we set small items like mustard jars in there. I just ordered replacements from Liebherr for $40.00.

This refrigerator has destroyed more food than the plague. It has the hardest time closing and it turns off if the door censors indicate the door isnt closed. Several times, I have not been home for days and I get home and everything in the Liebherr refrigerator is rotten, lost, defrosted, warm, in shape to throw out. Resetting the temperature to get it to work is as easy as launching the space shuttle. One almost needs to be an electrical engineer to re-set the temperature settings. I tried to print out the manual from their site and I have 21 pages of gibberish. I still havent been able to turn the freezer back on and I am not sure the refrigerator is working yet, as I type. If I wasnt a renter, I would get a new unit, but not a Liebherr. I have lost over $500 of food in the freezer. I guess I was stupid enough to fill it after losing everything before. If you buy one of their units, you are crazy.

Absurdly constructed product that has no customer service backing, arrogant customer service full of lies about the quality of the product. A total waste of money full of headache. Ive never experienced any product so cruelly deceptive backed by con men and women who represent this companys customer service. Horrible workmanship, design, and engineering. The worst ever. Stay far away from this mess.Im the unlucky guy who was sold a bag of goods from kitchen designer regarding the Liebherr C-1650 refrigerator, freezer with ice maker. I bought eight of them in 2009 and I could have bought two very nice new cars at that time for the same price. They are EXTREMELY expensive, horribly constructed appliances. Its beyond belief how horrible they are. My maintenance man recently said, a person could live off what you spend on repairs for those refrigerators. In nine years each ice maker has been replaced at least three times! There are constantly issues. Theres one now that has a brand new ice maker in it that we cant get to produce ice for six months now.

Hope that my review will prevent someone from making a bad mistake. We bought our apartment in NYC with the 30 built-in refrigerator/freezer. Nothing but problems from day one. A fortune of money to try and fix broken seals on the doors, faulty compressors, back panel freezing and lack of draining. Customer service is horrendous. They actually told me to take a toothpick and clean out the draining hole every so often, however, it didnt work. The company is completely aware of all the problems with their products and are totally refusing to deal with consumer complaints. These refrigerators are not cheap and I am shocked that they are getting away with it. Someone mentioned a lawsuit, I think would be a good idea.

Experience intelligent ✓ and individual solutions ✓ for cooling and freezing. Gain more time for important things. More information at Liebherr. good service, experience mote, excellent service, well customer service

I happen to change my refrigerator this summer season and happen to visit Harsha electronics near my place. This new brand called Liebherr is what I got introduced to and its features made the perfect fit for my kitchen. The product has had no qualms and have been using it for half a year with smooth use. If youre looking for the space, this is your best bet. Truly value for money.

The reported failures of the Liebherr refrigerators and the poor service by Liebherr to fix the problems makes this look like a call for a lawyer to take on a class action.

This Liebherr CS1660 refrigerator was so beautiful, I loved it and it was perfect for my kitchen remodel. I love the counter depth and tall height. Unfortunately that was the only good thing about the refrigerator was the look. We have had 5 major repairs in the 4 years we have owned it. The repairs involved major malfunctions involving the ice maker (water leaking all over my wood floor), the defroster broke, some other major motor broke, the door handle fell off and the freezer motor broke (sorry I dont know the technical terms for each part). The plastic shelves on the door just fall out randomly and so are now so broken. They are now destroyed. I am so disappointed with the fridge. Thank goodness I purchased the extended warranty - the last repair was over $400. I no longer use the ice maker as the repair person said it will definitely break again as it is the same cheap plastic part being replaced. I loved this refrigerator so much and am so disappointed at the terrible quality and the number of major problems I have had. I still cant believe I paid over $4000 for this refrigerator and had a breakdown within the first 6 months. I dont normally write negative reviews but I sure do wish I had read the reviews of this refrigerator before purchasing.

We bought our Liebherr refrigerator freezer when we built our home in 2012. It was a very expensive refrigerator that we thought would complement our high end kitchen well. We had this refrigerator “built in” with a cabinet exterior. Needless to say this refrigerator has been nothing but problems almost from day one. The ice maker when it did work produced only about a dozen of the tiniest little ice cubes about every 24 hours which is not even remotely the amount we use on a daily basis. We had technicians out several times to try to improve production but it never helped. We ended up disconnecting the ice maker years ago as it was more trouble than it was worth.We have since been struggling with the two lower freezer compartments that barely keep items even half frozen. If you put ice cream in it you will have a soupy mess. The freezer alarm goes off constantly to let you know the freezer compartments are not at freezer temperature which usually occurs in the middle of the night or when we have come back from a few days away. We have finally made the decision to do full research on a replacement refrigerator freezer and pull the plug literally on our Liebherr. It is not worth the trouble any longer, unfortunately it was a built-in model so it may be a little difficult to find a close fit. My advice to anyone is avoid purchasing a Liebherr refrigerator.

I bought Liebherr Single door refrigerator few months back and warranty expired recently. Product was not since purchased due to corona period. We were unable to use it because of lockdown. Refrigerator is still brand new but lock is coming out of the fitment. When approached customer care and service engineer they asking service charges of 650 + 200 for such a pathetic lock. Such a new item, and quality of lock is 3rd class, it is made of plastic and they dont even bother to address the issue. I strongly recommend to look at lock quality before purchase and avoid the brand in India. We have many more worthy brands like LG...

In my view, the product is Awesome product. Power consumption is very low. Worth buying. Worth money. Service is very good. I strongly recommend to all who are looking for buying a good refrigerator brand.

The worst purchase I have ever made. I write to advise consumers to avoid Liebherr fridge freezers at all costs. I purchased a Liebherr fridge for my daughter in October 2016 and my daughter has been experiencing problems ever since. The fridge had never run at the proper temperature. The temperature is never constant and is always below 38F, it is closer to 50 and lower. We have been told that there is nothing wrong with the fridge. Now we have been told to keep the fridge-freezer at the highest setting at all times! The company refuses to accept the fridge-freezer is faulty. My daughter is therefore stuck with a malfunctioning fridge that is unlikely to last much beyond its 2-year guarantee.

I will never buy this product. PLEASE Stay away from this company. I spent $5,000 on this unit and the company tried to correct it and it kept breaking. The refrigerator looks very nice but very poor quality.

My son broke the plastic supports on the door shelf. I am online to see if I can order parts myself. I started reading the reviews. Wow, I had no idea people have so much problems. Mine is eight years old and I love it. Never had a problem. I yearly use a pipe cleaner to clean the drain hole, take off the vent cover, and vacuum the coils. I also have my fridge on a plug surge protector. I do so for all my rentals. I must have bought a gem.

I had a Liebherr fridge/freezer for about ten years. It packed up so I decided to invest in another one. Bad move. We ordered a fridge/freezer and it was so noisy. Plus, on a number of occasions we thought we had closed the doors but we didnt and the freezer door doesnt have an alarm so our food had started to defrost. On our old model, the alarm went off. The shop that supplied our fridge/freezer came to inspect it and agreed it was very noisy and replaced it. The new one has exactly the same problem - its noisy - its like having a vacuum cleaner on in the corner of the kitchen. Plus, we have left the freezer door open now by mistake on at least four occasions - no alarm - I think you literally have to slam the door shut otherwise it will not close. I am so disappointed with my new Liebherr and I will never buy another product from them.

After we moved into our new dream house, we wanted to get a premium refrigerator. Our close friend who have suggested me Liebherr. So we went to the shop and we had purchased liebherr easy fresh model and we found it best in quality. Loved the product

I am fully satisfied with refrigerator. I am first customer to buy this model fridge in Hyderabad. I was little confused initially to go beyond LG and Samsung but by knowing features of Liebherr model like easy fresh technology, interior and exterior look, I impressed and finally made my decision to buy. I have been using this from last 8 months, I am happy and never had any issues. My suggestion to GO FOR IT. Thanks, Naga.

You can believe me, 100 percent good product, you can buy this fridge, Liebherr is a quality product, I have purchased last year, cooling is very good. I am suggesting you to go for it. Value for money.

Excellent Guidance from selection of model to installation. On time delivery with minimum followup. Very friendly executives. Product Interior quality very high compared to other refrigerators. Very much happy to choose the right quality product.

Liebherr fridge freezer Model 1611 - I bought this freezer fridge combination in 2011. Now in 2014 the freezer door seal does not work properly anymore and ice is building up near the door seal. Having a seal fail just a year after the warranty expires, I consider as very poor quality for an appliance that was over $4000 in 2011. When I called customer service for a replacement part I was told that the part is on back order and no time of delivery could be given. So not only do Liebherr appliances break but they also have a subpar part service at least in the USA. Also the replacement requires gluing and is not for everyone. I cannot recommend buying one of those again and would rather go with a Bosch or GE freezer/fridge in the future.

New ref CS-1200 delivered 6/14, refrigerator stopped working 8/14, service company fixed 2 months later (part was back ordered), broke down again 2 weeks later, took 2 more weeks and still does not work. Customer service at Liebherr is terrible. They screwed up my address which delayed service, their parts always seem to be on back order, they dont follow up. I have been waiting for a supervisor to contact me for a month. Now when I call customer service, they hang up and was told not to call again. Ref is under warranty and has not worked. The servicing company no longer wants to deal with Liebherr because their customer service is so bad. I really liked the ref when I ordered it but since it doesnt work and their customer service is so bad and the servicing company doesnt want to service Liebherr anymore I would think twice before purchasing.

The last time that happened, in January 2021, I was no longer able to resurrect the IceMaker. So I called a Technical Service, the next day a technician came, made a series of checks and determined that the fault was in the electronic board that did not give voltage to the mini-pump that supplied water to the ice bucket. As I am trained in industrial electronics, I disassembled that board, and made a magnifying glass inspection. The board appeared to be fine, with SMD components, and no components were burned. It was also varnished which made it resist moisture well. The technician sent me a budget amounting to € 250. This was not an exorbitant price to change a plate at home, but at a glance, that plate did not cost more than € 80 COST. It is already known that later prices increase with transport, working hours, travel, etc. (they charge between € 50 and € 60 per hour). What I already questioned was if the problem was with the plate. I then called another Official Service recommended by Liebherr. That technician started looking at the upper reservoir, as he said he doubted the plate was to blame. Looking a little over that reservoir (which includes the mini-pump), he determined that it needed to be replaced. He budgeted me € 425 for the repair, since to replace that tank the refrigerator had to be removed - it is paneled - between two technicians and therefore the labor became more expensive. As I am quite skilled, I disassembled the tank myself (which the technician did not do), removed the pump, disassembled it and saw that the little motor, which does not cost even 3 € in China, had the shaft stuck. I unhooked it and reassembled the pump. I mounted the tank, and the Ice Maker worked again. Seeing the reference of the mini-pump, searching the Internet, it appeared that it was made in China (of course) AND IT COSTS € 16. In other words, the Technical Service should know that replacing the € 16 pump does not require more than half an hour, it is not necessary to remove the refrigerator, and it would have cost me about € 150 instead of € 425. So it seems that the seminars of Training of these technicians leaves much to be desired.

Bought the Liebherr Refrigerator past week and pretty much happy with the amount of space it provides to contain all our necessities. Also, vegetables kept in stays fresh even after few days of its storage. All in all the fridge is value for money spent. The refrigerator generates adequate amount of cooling and helps keep all food items fresh and edible at all times. I am very happy with my choice of refrigerator and that makes me feel its the best.

Simply says German quality refrigerator and nice look. Easy shifting racks and nice colour. Good feeling and after service is very good and very big vegetable box and good space is there in the refrigerator and good design.

LIEBHERR 265 new brand fridge purchased in Jan month 2019 which has problem in freezer and full ice cubes on the walls and water bubbles on wall and fail in testing for second time. Moreover it is getting ice cubes on the fruits and vegetables. My experience is very bad. As of now from the company side they it replaced and will get new, however it is not confirmed that we get issues after one year, so please be careful while purchasing new brands. We spend 28000 rupees but not satisfy and total waste of time.

Every day my husband says I love this new refrigerator. It is a french door with a door-in-door and the black stainless color is wonderful! Plenty of ice too! This refrigerator cost less than a high end brand and yet has all the features!

I purchased 1 year back and technology very nice experience. Its noiseless and very much satisfied. Duo cooling Technology very cool feature. I am suggesting my friends and family members to buy this one to experience world class technology in refrigerator.

We bought this fridge hoping it will be good because of its German technology. But just after a month the vegetables and milk and any product kept in the interior of fridge was getting frozen. We complained but the answer was, As its kept too close to the vent its getting frozen. The Liebherr technician asked to keep things one inch away from the vent. Ours is a double door fridge. Cant understand why things were getting frozen (never such issues with our previous brand). Now after few months water is leaking from a opening suddenly when we open the door from the top portion of the fridge. This is happening every day. The technician who came reset the temperature and said it is fine. But water has not stopped leaking. So much humidity inside the fridge. Very pathetic experience with the fridge.

We are using the above product from last 5 years.. It has good storage capacity. Not a single complaint till now. Suitable for humid environment also. It has good temperature control. I will highly recommend this product.

Hii guys I had purchased a new Liebherr refrigerator from vijay sales, I had suggested by vijay sales employee.. with the explanation I had purchased it after using the refrigerator I had seen a excellent performance by refrigerator, perfect cooling and services is also good and I got lot of space in this and I had spice boxes also. I suggest to buy liebherr refrigerator to my friends & relatives also.... I suggest you also to buy such good product and its worth of cost....

I had purchased a Liebherr refrigerator on April 9th and the freezer didnt work from the day 1. I called the customer service; it took them 2 weeks to get the technician in. They had to order the parts and it took them another week and a half. The freezer stopped working in 2 weeks again. I called them; the technician showed up in a week and a half and said the compressor and 2 other parts need to ordered and it was back ordered from Germany. I called the complaint department and they said they will replace the unit. From April 9 (today is June 26th), I have been calling and the replacement company, Alamo, said the unit is back ordered. I called the Liebherr customer service again and they told me to speak to a supervisor at Alamo which I did and he said they got the unit and they will ship it to the servicer. I have a family of 6 and my son has very severe allergy problem and we always stock food for him. Here I am without a refrigerator since April the 9th. It is very frustrating and I would not recommend anyone to go with this brand. Its is wastage of money.

Brought this brand refrigerator 6 months back and this refrigerator performance was excellent and other features like spice box is very much useful to keep spices and storage of milk products separate compartment.

This was a very expensive unit that is designed to be integrated with your kitchen cabinets by placing panels on the doors and freezer compartments. The left door doesnt close properly and you must open both doors in order to close them together otherwise you cant close the left door. They refuse to help me out with the problem and they say I must contact the cabinet installer, when I know and they know that is not the problem. A terrible company to deal with. The amount paid for this refrigerator is more than 3 times what a normal refrigerator does where the doors close properly. I read that many people have the same issue and it is a recurring one, but the company refuses to address the problem. Would not recommend it to anyone. A big disappointment and frustration. Choose another brand if you want to avoid a big headache.