I have Panasonic microwave and use it from 5 years. It is great value for money, have different features/settings for different food types. It takes less time compare to LG brand same power microwave. Good quality touch screen. Size is good, standard size. Different finishing available, match with kitchen appliances.

I purchased the Panasonic Genus Microwave a few years ago. It had been a good microwave, no door problems, or anything like what Ive read about till about a week ago. I fell asleep on my couch and woke up to what sounded like a gun going off on my patio. The sound was extremely loud and it frightened me so badly that I called the local police department and complained. Of course the police only rode by my home and didnt even bother to check to see if anyone was there with a gun (Normal for where we live). I didnt get any sleep the rest of the night. Two nights later the same thing happened. I didnt know where the sound came from but it was a really loud sound like a gun going off. I began to try to eliminate what the sound was not and finally came to the conclusion that it must be the microwave, so I unplugged it. I didnt hear any gun going off that night so it must have been the microwave. So the next day the microwave was plugged back in and immediately I saw an arch of electricity blast within the microwave itself. Im lucky to be alive. I still have the microwave and may call an attorney. This is a dangerous device and if it is not made correctly and within strict guidelines, someones life could be in danger by shock or their home burning down. Dont buy a Panasonic Microwave... just dont.

I have a Panasonic inverter microwave, and swear by its great Features. So easy to clean, as it is all stainless steel. It is 4yrs old, and still looks like new. Never had any problems with it. I think that cleaning it regularly is the key to its longevity. I am in the UK, so we use 240 volts. I write this review as I am extremely pleased with my purchase, and highly recommend this product. I hope this is of some help to folk who may wish to purchase this product.

The microwave works ok but the revolving plate doesnt sit on the bottom easily. You have to wiggle it on until it finally drops down correctly. The door and area around the controls are hard to clean well.

I had a stainless steel. Looked great on the outside like brand new. After 5 years the inside peeled really bad. I guess it does this with all microwaves after time. It happens over time. All companies should do better cause the microwave still goes strong and works. It is just the peeling of the inside.

This is no complaint. Just wanted to say as I was wiping out my microwave I realized that Ive had it almost 29 years. It is a Panasonic Genius Model NE 7960 and it has never needed a repair, looks as new as the day I bought it and I tell everyone how old it is. Used it with 3 children and now use it mostly to heat things and thaw things. Paid $350 for it which was a lot as I am a widow raising the children at the time. Ive been more than satisfied with it and would buy another if necessary. Thank you for an excellent product and others that my family have purchased.

I bought a Panasonic Microwave NNSB646S to replace a 15 year old Sharp that we loved until it failed. The Panasonic meets most of our requirements. It is a No Frills, easy to use model with some exceptions. The interior light does not come on when the door is opened. It does come on while in use. Why does it not come on when the door is opened & needed? The control panel is not backlit making it impossible to read the button when programming it. How much did Panasonic save in leaving off this feature? Unlike our earlier Sharp microwave, the Panasonic burns the food on the outer circumference while barely heating the interior product being heated. The button on the lower right to open the door is recessed and hard to push. The door spring is too strong or the catches are not designed correctly making it slam hard & make a loud noise when the door is pushed closed. The noise invariably wakes up the grand-baby in the next room. We can live with these inadequacies, but it could have been made much better.

My microwave is a Panasonic with the genius sensor, inverter, 1200w, model # nn- sn651w. I got it from Amazon for a great price over a year ago and it has been a real gem. I use it all the time and it has made my life much easier and happier to make meals with.

Ive never had any problems with this microwave in terms of cooking. It does a really great job! The one thing it does that drives me nuts is that the glass tray, when revolving, will sometimes hop off its track and keep the tray from turning properly. Its a little tricky to get it back in place.

I bought this microwave, because the last one I bought gave out with in less than a year. So I decided to take a chance with this brand. It has been a very good purchase. I have had it for about 5 years or longer.

I have used Panasonic microwaves for the past 30 years. They are reliable, affordable and offer many features I enjoy. Choices and auto cook features seem to be more intuitive to my way of thinking. Also, I enjoy the easy ways that Panasonic allows one to begin right away or change or add time in the middle of cooking. I particularly like convection cooking and combo cooking with microwave/convection. Very predictable results.

The latch mechanism gets loose so often that it no longer works, period. I tightened the screws as the YouTube video shows and made sure not to strip the plastic where the metal screw goes. My daughter spent $159 at Walmart for it as a Christmas gift which I greatly appreciated. But I feel this is a substandard microwave. The part that receives the screw should be metal. Im replacing it but not with a Panasonic product. Dont throw your money away on anything with plastic latches. You wont find anything worthwhile at Walmart as far as microwaves go.

We bought our Panasonic inverter (NN-SD691S) from Costco less than 2 (app 20 months) years ago. The microwave stopped working completely. Initially it just started as light are on at times and are off at times, then after 6 months, another new problem began; it still keeps on working while it is open. We have to put things on revolving plates. After 2 weeks it completely stopped working. We dont have any warranty, so I guess I will not buy Panasonic again. We had a Danby microwave once and used it for more than 5 years without any issues, replaced it with a stainless steel one. If anyone have any connection problems in the warranty period please do get it fixed before it dies on you.

I have a microwave that is like brand new. I cannot use because the door and switch were defective and unfortunately I did not keep the receipt and Panasonic will not sell me the door so I can fix it...I will NEVER EVER BUY A PANASONIC PRODUCT EVER AGAIN and will urge others to stay away from Panasonic products because their customer service is a JOKE.

My Panasonic microwave caught on fire in my kitchen. I emailed to let Panasonic know. They told me because it was out of warranty they would give me 30% off a new one. I do not want another Panasonic, it CAUGHT ON FIRE!! They seemed not to care about their product catching fire. I have since learned it has happened many times before.

I brought NNST762S. It was fine for a year. It started burning the microwavable bowls and food. This is really a safety hazard and I think these microwaves should be recalled/banned. Till now it has burned/busted/melted many microwaveable bowls including a very very thick/hard kids microwavable bowl. Also, every other day it is burning the food. I have ordered a new microwave and I will throw this crap after I get my new one. I will never buy a Panasonic microwave again.

I had my first Panasonic combination microwave for over 12 years and only replaced it as concerned about its age. Turned new virtually identical microwave on full power to cook McCans frozen potato for 4 minutes as a 1000 watt unit. After 3 minutes the door was in flames. Fortunately I was in the room to put the fire out reducing the damage. As an OCD cleaner I was annoyed when John Lewis staff called me to collect the repaired Item that the reason this had happened was because there must have been food debris on the door that a leaflet informing me how to clean it in future was supplied.I called Panasonic as the unit was in new condition as far as clean was concerned getting nowhere as my only concern is to ensure the machine is now safe for use. I called Panasonic. The agent that answered first of all did not understand what 1000 watt meant and informed me that You have to completely defrost all products before putting them into the microwave. I asked as I had followed the potatoes instructions, How mad was this? She didnt even understand the meaning of buying frozen food and using a microwave to cook them, refused to let me speak to someone else and left me totally confused.

Stay away from Panasonic. I been buying it for year now. Never had a problem until today. The microwave stop working after 2 months of use. Save your money and buy something different. I will myself stop buying Panasonic.

We have a Panasonic model NN-SN667B that recently started shutting down the WiFi and televisions in our home. This didnt happen originally with the microwave. I called Panasonic customer service and claims departments and they told me this was normal. I sent the microwave back to them for evaluation and they found no problem with the microwave and said theyre returning it to me. I will not be using this microwave in my home and risk exposing my family to microwaves going throughout the house.

My Panasonic SN7979 is a little over 5 years old. And not one year after the 5-year warranty on the magnetron tube did the microwave stop working. Shuts off after a few seconds and smells of burned plastic and overheated electronics. I cannot be confident that I would want something fixed that burns plastic parts internally and is a fire hazard. The one year warranty on parts is certainly not applicable in fixing it if something like the power supply--transformer or large capacitor is bad. Also, labor is always an expense factor in repairing it at the service center. Might as well consider it a bad decision to purchase a Panasonic Microwave Oven, cut my losses by tossing it and buying a new one by another manufacturer other than Panasonic!

Very small. This model fits in a space in the wall. It tips and falls out when you open the door. There are no numbers on the pad, like every other microwave we have ever seen, so you cant easily set a power setting or run time. Minimal.

5 months after purchasing Panasonic 2.2 inverter microwave from Walmart, it has died. Nothing wrong with our power or receptacle. No lights on unit, nothing. Heated up a cup of water for 40 seconds and it quit. Avoid buying this kind of microwave!

Microwave that stopped working after six months - The door hinge on the Panasonic microwave is broken. It will not open or close properly. Sometimes, the unit will turn on with nothing in it and other times, it will just leave the light on in the system. It doesnt work properly. They suggest I drive it to a service center and they might fix it for free.

In October 2014 I purchased a Panasonic microwave model NN-SA661S. Went to warm up a bag of popcorn this morning and the inside caught fire... The bag of popcorn was fine and unpopped but now the right side of my microwave is burnt up. Still under 1 year warranty. Called to file claim and was told they will get back to me within 24 hours...

I got my first Panasonic microwave in December of 1986. No bells or whistles just good quality service from a microwave that lasted for 15 years. Bought my second Panasonic microwave in 2001... quite an upgrade. This one was an Inverter model. LOVED IT! In a household of 7, this unit held up quite well for 10 years. Bought my third Panasonic microwave in November of 2011... same exact model as the previous model. Today, I have had to call to find a repair center because unless you SLAM the door, the unit will not work. Taking into consideration the declined use of the microwave, compared to the previous one, I am terribly disappointed in the quality of this unit. According to the owner of the repair shop (that I am to see for the repairs), this is a common problem in the newer Panasonic microwaves. Maybe its time to switch to a different brand.

My Panasonic microwave finally bit the dust. I dont blame the brand though as it was 15 years old. I plan to buy another panasonic since I have a trim kit that it must fit. I believe the sizing is still about the same on those microwaves.

I purchased a Panasonic Microwave Inverter 3 years ago. The cavity vent has started to rust. Now, it turns out it might be toxic. They offered me a small cash settlement. They are nasty, and I want to make sure that no one buys the microwave, because I have emails that tell me it is probably toxic. The rust is falling on our food. I cannot believe they are so stupid as to put that is toxic in an email. But they did and were nasty and told me it was my fault. Before you think Panasonic for anything, remember the products are bad and the service is worse.

Nice size microwave but have always had problems with the door closing without slamming it. It also now has an electrical sound that may indicate that it is not functioning properly. It has been difficult to get service questions answered or to find a replacement for this space in our kitchen.

Purchased this microwave 1 year ago after my SHARP microwave of 11 years quit working. This Panasonic unit is only exactly one year old... Apparently the units have cheap wiring and are only designed to last one year so you have to pay money to their online support or purchase a new one. With no warning it just quit working after having for 1 year. My household has only 2 adults over age 50 and the microwave is not overused at all.I attempted calling Panasonic their product and refuse to because it is 1 year old and will charge me for advise on the phone or send me to a service center who will charge me. We ended up opening the unit to look for fuse issue. It turned out having melted wires which obviously blew the fuse. All of the information that I now read online about this Microwave model catching on fire and other internal electrical issues are apparently true due to the cheap wiring in the units. The units with the inverter seem to be the ones with faulty cheap wiring that makes the machine go bad after a year. We are lucky the fuse blew in the unit, as the unit turns out it would have been a fire hazard.Panasonic unlike Sharp will not offer any assistance at all in repairing the unit unless you pay upfront. They will say to you over and over that your unit is out of warranty (even though by only a few days). This Panasonic cost twice the price of the SHARP until that I had for over 12 years. Panasonic loves to fill the landfills with faulty microwaves or find a way to get additional money out of you minutes after the warranty expires. In my opinion the worst manufacturer of consumer electronics. I will never purchase another Panasonic brand product again. I will never recommend the Panasonic brand to anyone. I will warn people against purchasing any electronic products from Panasonic.

My Panasonic 1000W Genius Premiere microwave came with my house when I bought it, but that was ten years ago and the microwave is still working fine. I havent noticed any decrease in output power in the last decade. Id recommend it.

This is probably one of the best microwave on the market. I have had this microwave about 10 years and Ive had absolutely no problems. They make a great product. Size, performance, convenience and price that was paid is probably one of the best around. I would recommend this product to anyone and I would buy another one. I know availability is still there.

I bought this microwave about 4 years ago at a Walmart. I remember declining the extended warranty on it at time of purchase. Anyway just started having the same door latch problem everyone else had. When you shut the door the light stays on, you slam the door and it goes off, but when you put the cook time in and press start, nothing happens. Slam the door again and it works. I was just going to put it on the curb for garbage pickup, however, I decided to take it apart and see what the problem was. After removing the impossible screws on the case, I discovered that the latch mechanism, which is mounted to a very weak piece of metal, was bent over which caused all the problems. I bent it back and put a piece of metal wire from the bottom screw to a machined hole that is above the latch mechanism to give it additional support. It works so far. Seems like the issue is a poor design flaw with the mount like the previous posts have written. Not mad, just glad I didnt throw it away.

This microwave was already in the house I bought and after 6 years, it still works well. I have had 3 Panasonic microwaves in different houses and they have all worked well with no problems and they have lasted for as long as I lived in the houses.

When my very old microwave died I took my time and researched which microwave I wanted. I decided on the Panasonic microwave with inverter technology. Sounded really good, Panasonic has been around for awhile. A year and 4 months later it wont start up and I get an error code of H97. I dont know what that is but when I got on Panasonic website it tells me my microwave is out of warranty. I looked up on the web and it says it might be a loose wire or the inverter is bad. I think they should be responsible to fix or replace it seeing their new technology wasnt good.

Panasonic microwave NN-SN797S - We bought it at Costco after having returned the first one of its kind because the door was so incredibly hard to close. This one was slightly better but still very hard closing. The door interlock is on such flimsy metal that it bends when closing the door. The top latch in the door eventually snapped and the microwave stopped working. Its obviously a manufacturing defect, and from what Ive read here it is a common one for panasonic. We will NEVER buy another panasonic anything.

NN-SN778 - First hint, crashed our WIFI router whenever it was activated, not a good sign. At 6 months funny smell (burned paint as it turned out). After looking, door was starting to arc and burn around the edges in three places, mostly the lower edge. Took it out of service and called Panasonic. Both recommended service groups declined to work on it even though it was still under warranty. Could not find another repair person close enough to justify travel cost. The higher power 1250W obviously has multiple problem as described here in this blog. As a science person, I really like the much lower weight of the inverter system, very impressive. Now, if they could get the bugs out of the system without losing more customers, that would be very, very impressive.Our last microwave was a Kenmore, almost 30 years old, and still works (except for occasionally programming itself! I could build a replacement controller but dont have the time.) The Panasonic has numerous advantages, the higher power was great for casseroles where long thaw times were needed, cut that down to minutes. Im guessing the main problem is harmonics and operating frequency. The space between door parts was quite small and yet the gap arced despite what looked like correct grounding and spacing, etc.

I really like this Panasonic microwave as it replace my last one which was age. It has not missed a beat for the uses that this family of seven needed. We mostly use it to reheat leftovers, tv dinners and of course popcorn. We are not skilled enough to attempt meals.

This microwave has been reliable and works well. We’ve had it 3 years now. We can fit a decent sized container inside. The prompts ask you for info so it can sense how long things should cook. Touchpad - easy to read.

I’ve had my Panasonic 1100 microwave for over 20 years, and it’s still going strong, except light went out. Difficult to change bulb, so I just left it alone. I’m ready for a new microwave, and will get the same model.

We wanted a compact microwave that doesnt take up too much counter space. But as a result, our larger dinner plates dont allow the turntable to spin, so we must always remember to reverse the turntable so that we dont wreck the motor. Price to pay for compactness I guess. The spinner dial to set the time is a nice touch.

When my 10 year old microwave broke down in the middle of the pandemic, I bought my first of 3 Panasonic microwaves. I picked a large model with over 1000 watts. The first microwave lasted less than a week. I heated up a microwaveable heating pad and read later that you couldnt do that. I assumed that I had broken it, so I went out to buy the same well-rated microwave a second time. It broke down 4 weeks later. It had been making a lot of noise and the turn table didnt always turn.I assumed a defective product and took it back to the store and got a new one. This one appeared to work well for the first few weeks. The turntable worked, but made a lot of noise. Last Friday it stopped heating up food, although the timer worked. This was the third Panasonic microwave to break down in less than 6 months. We regularly use the microwave to heat up cooked meals or to defrost frozen meat, but we are a family of 3 and are not industrial users. Do not buy this microwave, it is not worth the money or the hassles. I will be buying a new microwave, but will never buy another Panasonic.

Ours is a large 1200 watt microwave. We have had it for maybe 10 years. It has a turntable. We use it a lot every day. It has been dependable and we would not want to be without it. We keep it clean and it still looks almost new.

This microwave stops working after 5-6 seconds and you have to open the door and slam it and restart it. I purchased it from Target on 11/27/11. It started doing this a couple of months ago but infrequently, now it does it numerous times a day. I sent an email to Panasonics customer service and was told to call for an authorized service center for repair. After reading all the complaints on here I gather that is a waste of time but Im curious to see what they will say. My son bought the same microwave on my recommendation and his is having the same problem, his also has a part, which I thought was metal, that fell off when the microwave was being cleaned. Turned out to be just a piece of heavy paper and the part that held it in broke off so its loose now and falls off all the time.

I had it for years with no problems. I was buy this brand. Picture is amazing. It is a smart TV. I love it because I can get on my apps and do things I need to do on my big TV. I will always stay with this brand.

I just wanted to say that the same thing happened to my Panasonic microwave. The door was very hard to close and then the clip inside that holds the door shut broke. Its just not fair. I thought Panasonic was one of the top brands. But now that I hear all these other people who were snubbed, I was sure they would stand behind their merchandise, not right to do to your loyal customers. And Im a customer who loved them, I was always telling my friends to get Panasonic, its the best. I have many things by Panasonic. I wont be saying that any more. Its too bad that they came down to those other businesses level. Sounds stupid, but I feel a little heart broken.

Purchased a Panasonic microwave, model NN-SN745S over a year ago. After a few months noticed laptop, cell phone and tablet WiFi lost internet connection in the kitchen whenever the Panasonic Microwave NN-SN745S is turned on. Wifi router is in the living room over 30 feet away from the microwave. No return back to the store after 30 days. The door wont close easily. You have to give it a hard slam in order to close it. The door doesnt always close or open when the latch release is pressed after a year.Now just over a year later microwave will only run or work for two minutes or less. You have to wait 30 minutes before the microwave will work again. We own all walks of Panasonic electronics like wireless phone, TV, sound system, laptop, electric pencil sharpener and etc without any problem with great reliability. This Panasonic Microwave Model NN-SN745S is not reliable at all. What a poor reliable microwave product. I would test to make sure your WiFi still connect to the internet when the microwave is turned on before the 30 days is up if you decide to buy another Panasonic Inverter Microwave if Wifi connection is important to you. I am just going to stay away from Panasonic Inverter Microwave and try with another brand from now on based on from other reviewers.

We have always purchased Panasonic microwaves. Our last microwave is over 20 years old and still works well. The one before that was 15 years. We didnt upgrade the microwave when we went to stainless appliances. It is working so well. Why change it?

Just replaced a well used Panasonic microwave that was 10 years old. New Panasonic has a few more features we really like. Baking potatoes has become easier than ever thought. Hopeful it lasts as long as the one it just replaced.

I bought a Panasonic microwave from Canadian Tire and it broke after 31 days and they told me it was over the warranty that I would have to pay to repair it. I thought Panasonic was a better company.

Less than 2 years ago I purchased a Panasonic microwave (model # NN-SB646S) from Walmart for $110. Had I thought to research this I would have never bought it. Recently the microwave has done for me as it has for many others, and the voltage fluctuates. We immediately unplugged the microwave as it is a huge danger and do not want it to burn our home down. I contacted Panasonic was asked a lot of questions, sent pictures, called twice to simply be told, Oh well you owned it over a year so you can pay to have it fixed! Why would anyone in their right mind keep something that could kill them!!! I told the rep I would share my experience on every social media site available and thats when I was told, Well since you want to take it to social media we can send you a prepaid label. I said, And what will that get me! She said, We will see if its a service issue but you still have to pay us to fix it. I said, If I am going to pay to have this fixed I will simply research a company that makes quality merchandise, UNLIKE PANASONIC, and find one that cares about their customers as well. She said, Well its not fair to our customers that buy extended warranties if we help you. I said, Well its not fair to me if your product kills my family! I ended the call as she simply didnt care. I will not be buying anything Panasonic again, and I can assure you we are a VERY tech savvy home and have a lot of electronics. I will be sharing this with almost 900 friends on FB, Google, Yelp, Twitter and the Panasonic FB page. I am disappointed at the lack of care this company has for its customers. #panasonicyouaredangerous

I Love Panasonic, just keeps going and going, only one problem in the 10 years that I have it was a broken latch, fixed it myself and no problems since. At the time I broke the latch, my own fault, I bought another Panasonic as a backup just in case I couldn't repair the old unit, that was two and one-half years ago. I kept the new one I bought because it was on sale and noticed that it is selling for another $20.00 on retail price.

I have had my Panasonic microwave since 1982 and it runs like new and I have never had it worked on!!! I feel that is a pretty amazing appliance! Purchase a Panasonic brand, they last a long time! This microwave has been working for 35 years and still going strong! Hahaha!

Panasonic Model NN-H965 WFX - I purchased the microwave from Best Buy end of March 2014. It suddenly stopped working first week in August 2014. Will not run. Display on front says Close Door even though the door is closed. Unfortunately did not buy Best Buy extended warranty as they would have replaced the unit. Now have to contact Panasonic. Did not last even a year! Made in China it says on the unit. The quality and longevity of the unit proved that statement to be true!

My Panasonic Inverter microwave is the best of all I have ever bought & it will replace it when the time comes with a newer model of the same, Inverter cooking heats evenly, and is the best I use it for 98% of my cooking, I don't have ccx a working oven so my 1200 watt Panasonic Inverter microwave cooks the majority of my meals, heats faster, evenly cooks, reliable, easy to program, Heck, I am extremely happy with my purchase & I have had it nearly 3 years & it is still selling online & major brand stores.

My Panasonic Microwave, m/n NN-SN661S, caught on fire. I had to unplug it to make the microwave stop and to put out the flames. I contacted Panasonic and they offered me $30 in compensation but I had to agree to release them from any additional claims.

I am not normally able to use electronic equipment. Our Panasonic microwave is, for me very easy, whether I am warming coffee, cooking/ heating a meal, popping corn. I can thaw, reheat, cook & never burn the product. The directions are simple, easy to follow & as long as I cover what I am cooking, the cleanup is a breeze. The turntable guarantees even cooking. I recommend Panasonic Microwaves to anyone to everyone one. I am only 81 & I need easy!

Stainless steal Panasonic Inverter Model NN-SN778 - Bought this about a year ago for around $200. Now the door latch has quit working properly, therefore causing the light to stay on and the function not to work at all. I called the Panasonic about this issue @1-800-211-7262. They said they could direct me to a repair dealer where I would have to pay to fix it. Or I could just buy a new one. I said this is posted all over the internet. This is a manufacturing defect. They said this is the first they have heard of it. Yeah right! Way to stand by your product and brand name. I will be purchasing a new microwave and I guarantee you it wont be Panasonic. In fact I will never buy ANYTHING made by Panasonic again.

In Jan 2013, we purchased the NN-H965BF microwave from Best Buy to replace the previous Panasonic microwave that had lasted over 16 years. The longevity and similar controls operation was the logic behind our purchase. We try to stick with what works. HOWEVER -- the hard closing door was immediately obvious. We went back to the store and felt the door on a display unit and it was the same way so we just figured that was how it was designed and as long as it seemed to function OK just leave well enough alone. Fooled us -- Did not last 1-1/2 years before it really started acting up and having to slam the door to get it to run, then not at all -- Call to Best Buy and Panasonic only got the unconcerned response -- its out of warranty and you must take it to an Authorized service center. If they are not paying for the repairs then I get to take it to whomever I want -- Tear down revealed upper door hook cracked (but still looked OK) with interlock switch pressure causing the hook to move up away from the switch lever and failing to activate the switch - second issue was the massive pressure required to close the door was bending the switch mounting bracket letting the assembly get out of alignment -- Panasonic engineering dept should get fired over this one seeing as it appears to be a systemic problem with their newer units. Parts were less than $20 but as this was an obvious conspiracy to increase profit margins instead of Quality, this will be my last Panasonic.

Used to be microwaves lasted over 10 years, as others have mentioned. We bought a Panasonic NN-H624BF in January 2007. It stopped working in November 2009, with interior sparking preceding. I purchased a Panasonic NN-SN667B in November 2009 - it stopped working in April 2012 (subsequently I bought a fuse, which repaired it, and I have it for back-up.). In the meantime, we purchased another, larger Panasonic microwave in April 2012 (I dont have the model number anymore, as we put it in the dump) - the door became a huge problem by early 2015. I found online repair methods and fixed it, which lasted about a month before it again became necessary to slam it repeatedly in order to get it to close. Finally it would not close at all, so I gave up on it, but I could not find another microwave brand with the inverter technology, so I tried again with a Panasonic NN-SN686S purchased in 10/16. I thought if I went with a smaller one, it would not have the same door problem. And I thought, with all the complaints about the door mechanisms, the new ones would have the problem tackled. Not so - its just a different problem, as this door will shut but now after only 6 months, the mechanism to open the microwave has become very hard to push, and it is only a matter of time before it becomes inoperable. I will resurrect the 2009 model with the repaired fuse when it becomes necessary. When that goes, I will have to do without the inverter technology, as I give up on Panasonic forever.

My $215 Panasonic microwave nn-sd987 is 20 months old and the inverter went bad. This is a common problem but not covered by warranty. It cost $209 to fix plus $50 fee just to look at it. This is more than the cost of the microwave. Panasonic said they have no life expectancy for their electronics, which tells me that they have no quality testing on new products. Panasonic products are junk and will never get my business again.

Excellent Microwave unit, as I expected from Panasonic. Looks great in my kitchens simple to operate after reading the enclosed instructions manual. Vendor packed the unit with care and sent the unit in a very timely fashion.

I bought this microwave NN-SA661S at Walmart in Leominster MA. while visiting my family in 2015. I only heat food in it. After about 1 year it started to get somewhat rusty inside and it has progressed to very rusty. I have never had a microwave that turned rusty before… It heats fine when I use it but it looks like it belongs in the landfill… I am concerned with the rusting. What has happened to my microwave? I dont think I will buy a Panasonic again... Not a good product for the long haul! Of course I no longer have my receipt which is a shame. I just wanted you to know about my experience with this microwave.

In late April of 2016, I was starting to experience problems with my eight year old microwave. My previous three microwaves lasted for thirty five years (none of them a Panasonic). In doing my due diligence, I found that the inverter technology was the way to go, and that Panasonic manufactured a state of the art product. I purchased the Panasonic inverter model # nn-sn933b for slightly less than $200.00. For the first three or so months, the product worked as described, but soon after, the food was not heating evenly on the high (fixed) power setting. Instant oatmeal was pouring over the sides of the bowl. I compensated for the heating problem by using lower power settings, and cooking/Warming food for longer periods of time. In using the popcorn setting for full size bags of popcorn, I needed to turn off the microwave with fifteen seconds left on the timer, otherwise the bag, and its contents would burn. One time, the bag actually caught fire. Yesterday (7/11/17), I opened the microwave door to take out my lunch, and upon closing the door, the microwave lost all power. When I called the phone number on the owners manual, I listened to a recording which stated that if my product was out of warranty, I would have to pay $9.95 to speak to a representative about my problem. These people put out a garbage product, and then have the audacity to charge a fee to discuss their problematic trash. Anyone buying a Panasonic product after reading my comments, along with those of other consumers who were taken by this company, will indeed deserve exactly what they get.

First, I want to respond to posters regarding Wi-Fi. Any microwave will interfere with 2.4 GHz Wi-Fi if the location of the Wi-Fi router and the microwave and your computer are in bad locations. Try relocating your router or computer or Microwave so it wont interfere. This is common knowledge. But the real problem with the Panasonic microwaves is like Earle of Huntsville, AL said. After about 6 months to a year, the flimsy metal bracket starts flexing when the door is closed, causing the door latches to not latch correctly, resulting in the micro switches to not make up correctly. Youll notice this when you have to start slamming the door hard to make it work.Unfortunately we had misplaced the receipt; otherwise, we would have returned to store. So somewhat similar to Earle of Huntsville, AL... I made a little wooden brace for mine which cured the problem. But its a cheap design for a microwave door latch switch and its almost like they designed it for failure. Youd think that it would be non-productive to build junk that will just be returned. How could they possibly be making any money on this?

I received this microwave as a gift from my son. I changed my whole way of looking at microwaves. I love it because it works the way it should and its simple to operate. Also, it does all you want it to and more and its large capacity and a way to thaw or cook without heating zones. Love the turntable, love the turbo thawing and heating. Just love it because it is new. Its a fat cat, this is where its a machine.

I purchased a countertop Panasonic microwave in August 2014 and it is already broken. The door would not shut and I could not see anything which would of prevented it from shutting. When it finally shut, the PLASTIC door latch broke off. There is a latch on the top and one on the bottom of the door. I would have thought with one latch still operable it would have still worked but it does not. It will no longer cut on at all. I tried calling the store where I purchased it but they said I have to send it back to Panasonic for repairs. By the time I pay for shipping and the hassle of shipping along with not having a microwave for weeks I will no doubt end up just buying another one but it will NOT BE A PANASONIC!

Ordered my Panasonic microwave (NN-SN651W) the 24th of May, 2017. Was not home to use it for over two weeks. It started overheating in less than 2 months. It has plenty of space around it, so that is not the problem. Overstock will give me a credit. Will not order another Panasonic.

I have had this microwave for 15 years and it still works great! It has various cooking options that I use regularly. I especially like the popcorn option. It never burns my popcorn. The defrost works great as well.

Got a model NN-SN686S for Christmas 2016. It lasted 3 weeks. Got up one morning. Went to heat me a cup of instant coffee and the Microwave was dead, no power, no clock, no nothing. Went to Panasonic website, my model was not yet on the help available list... Called customer support to Contact Panasonic. They gave me a different phone number to call about microwaves. They have a machine that answers that number saying the department is closed to call later. Panasonic is of No help what so ever with its products. I returned the microwave to the place I purchased it. Got another one Only because its all the seller would do. Just got this replacement Panasonic microwave. I have no idea how long it will last. I have Zero Confidence in Panasonics garbage electronics.

My Panasonic microwave has fire inside because the surface coating has rubbed and warming off from the inside of the microwave. This is a defective item.

This is my third Panasonic heat pump. I had moved into a new property that just had gas and our old heat pump stayed at the old property which was hard to leave behind because it was good. So I decided to get another heat pump after working out what to go for I went for the 80VKR the beastie 9kw heating 8kw cooling. To be honest I was worried about the heating bill. I had taken screenshots of the usage kw from the old heat pumps from Panasonics rubbishy wifi app. One heat pump was a 50TKR and the other 60VKR. Now you are not going to believe this but I am getting better economy on the Z80VKR than the other 2. In my usage for this winter I've used 222kw over 3.5months the Z60VKR over one month in winter 214kw. That is crazy I know two different houses but the Z80VKR has a bigger area to heat. Get this though the other day I turned the Z80VKR right up and and I compared it to a usage and time and outdoor temperature of the Z50TKR set at a lower heat temp and the Z80VKR was more economical if you take in the set temperatures and time it was used. I have all the screenshots to provide what I am saying. Please don't listen to the rubbish if you get an oversize heat pump it will short cycle and use more power this is not true. I did an experiment and I turned the heat pump down to 16c in heating mode and put it on quiet for 14hrs it used 2.4kw in that time that's 0.171kw per hour.

We have a Panasonic 1200 watt 2.2 cubic foot microwave. It has a popcorn setting that actually works, I don't know anyone that likes the smell of burnt popcorn. Inverter turbo defrost which is the reason we bought this microwave again. (I rather one died from pouring water on it by accident). It's is a great feature if you have lots of meats that you defrost from your freezer before preparation this makes almost any meal, an easy to make, don't have to defrost overnight, or worry about the microwave scorching it meal.

This Panasonic NN-SN942B microwave has been the best M/W unit we have ever owned. It works flawlessly, does what it is supposed to. The only issue we have, is it has just developed a switch problem with the door closing and the panel does not light up. Going to replace the switch and get another 10 years use out of it.

I live at 960m in NSW, so it's cold in winter but it also gets hot in summer. This unit is excellent for cooling the whole house (mine is not large) at night in summer; it's perfect for in between seasons and with it's timer, great for setting warming and cooling times ahead of when you need them. Like all heating, in the dead of winter when temps get 0˚, it's functions best with a reverse cycle ceiling fan to distribute the heat. The unit is relatively quiet but it is necessary to increase the TV volume when the fan is on more than low. The unit is compact and was installed easily. The last unit I owned was different brand and worked okay but wasn't worth fixing. Technology has improved these products over the years. Would be expensive to run in cold climates if you are home a lot.

I bought the large Panasonic microwave (July 2013) and I loved it. After about a year and a half, it wouldnt start unless you slammed the door. Like the other reviews, it would just click and return to the clock. I bought it at Sams and purchased the extended warranty. They had me take to an appliance repair store and they fixed it making modifications to the latch and switch. That gave it another 2 months of life - now its worse than ever. I went by the repair store this morning to tell them it would not start again. He said there is probably nothing else they could do because the inside of the cabinet is made so cheap and the parts flex and wont stay in place to make contact to start the microwave. He said the best place for it is in the trash. That sure made me feel good.

Wish I had googled Panasonic microwave door before buying. Without fail the door latch will break just after the 1 yr warranty expires and Panasonic customer service and tech support are of no assistance. Their microwaves are built of cheap materials. (Hence the 1 yr warranty!) If you want a microwave that will last longer than one year do not buy Panasonic.

I bought this Panasonic microwave a little over a year ago, and now when I put something in to heat it up, it wont turn on. I have to open the door and move the turntable inside, close the door and try again. Going to buy a different one today, as I dont trust this one to be safe now, and whatever I buy, will not be another Panasonic.

Only 2 years old and the door hinge broke. I read the reviews about it having cheap metal part that hold the hinges on, and the reviewer suggested how to fix it. Do not buy a Panasonic microwave. I agree.

It is great. It heats up so fast, anything 1 or 2 minutes and food tastes great. I found this deal on a microwave and its very nicely made. It stands out and looks good on the counter.

Do not buy! The Panasonic Inverter microwave! Nearly caught on fire after only one minute of use. The whole house was filled with smoke and the microwave was ruined. Luckily, I was near the microwave when it occurred because it could have ended tragically. Since it was less than a year old, I contacted Panasonic and they were not interested in making it right. I will never purchase a Panasonic product again.

In June 2016 I had to replace my GE over-the-counter microwave. The only microwave I could find which was the right size and colour was the Panasonic Inverter Microwave NN-SE284B for $600. It was very hard to install because of the power cable. The cable exits at the front and there is no groove for the cable when you slide the microwave over the bracket. The cable should come out near the back from a recession in the frame. Then there was a speck of dirt inside the window of the door. The door is supposed to open by slightly pushing it. That lasted only a day. Now I have to push the button at the bottom corner. Today we had to change the time because of the fall time change. Pushing the hourglass turns on the microwave and the display shows hot. The same thing happens for all buttons and the slider. I powered it off and on and the problem persists. So, the controls are not working anymore. The fans, for all the noise they make, do not ventilate any air. I have only used the microwave to reheat food and not very often. We also got a Panasonic TV (not a led). It darkens sporadically and recovers. Since we got it for cashing in points and essentially for free we are living with it. There is no Panasonic product in my future anymore.

After about 9 months of use our Panasonic Microwave Model NN-SN966S failed to remain on. About 2 seconds into the power on the display went dead and the unit would not power up or perform until the power plug was removed from the wall and then plugged in 30 seconds later. Then the same problem occurred after the start button was pressed. Well, I tried unsuccessfully to get Panasonic to repair or replace the unit still under the 1 year warranty to no avail. They kept giving me the runaround; first repair place (PE Americas) didnt work on microwaves; try panacare.us@panasonic.com they said. So, I got nowhere with them either. They sent me to a place 80 miles from here and they too dont repair Panasonic microwaves. I gave up. They dont stand behind their warranty and their product doesnt last long.

We looked at all the TV's in the store and this one had the best picture quality of them all. We wanted a simple TV and this fit the bill. The sound quality is good and we couldn't beat the price. We will buy another one when this one needs to be replaced.

Purchased microwave 13 months ago and now door wont close (not a spring problem). Also have had problems with wifi reception when microwave was in use. Will not buy this brand again. Purchase was made at Sams Club.

I purchased a Panasonic Microwave Oven model number NN-SN7785S. I owned this microwave for a year and the door would not close properly. The latch would not catch. The latch finally broke so I contacted Panasonic and they said my unit was out of warranty. I would expect a microwave that I spent $160.00 on to last longer than $9.95 for them to assist me further. Why would I want to pay $9.95 for them to tell me that it is still out of warranty and then on top of that pay for the repair? Panasonic does not stand behind their products. I will never purchase another Panasonic product again and I have owned several in the past. I am very disappointed in this product. My advice to another consumer do not consider Panasonic for anything!!!

NN ST6815 Model Wont Turn off. After about a year our microwave door wouldnt shut properly and wouldnt start without shutting the door hard. Then about a year later the microwave wouldnt turn off. Ever. We took to an authorized repair shop and our $350 built-in microwave is cannot be repaired and is now in the landfill. After reading these reviews it seems there is an issue with the door and the start mechanism. I will never buy a Panasonic microwave or anything else by Panasonic again.

Panasonic NN-T945SFX Microwave - I was cooking and I heard a loud cracking noise. I opened the microwave and the tray was in multiple pieces. I had to toss my food because it had small pieces of glass in it. I called Panasonic and these trays are on back-order and I believe it is because this is something that is common with this model. I will not replace this tray. It is almost as much as a new microwave, and I have to wait for the part, and not trusting that the new tray will be safe to use.

My mother passed away almost a year ago. In clearing her home, we kept her microwave. A Panasonic inverter model NN-S443WF. Fast forward to this morning at about 5 am... Something (God) woke me about 4:40 am and would not let me go back to sleep. So I got up. My hubby is naturally an early riser, so he, too was awake. I began mulling about the kitchen, about to start making breakfast for my hubby & 3 children (soon to be 4). I smelled this awful burning plastic smell... Started investigating. Saw an outlet that had burn/smoke marks on it, and felt the plug in it (my moms microwave). It was scalding! I quickly unplugged it, but watched to make sure. White smoke began coming from the plug holes.I yelled for my husband, who ran to the breaker box and started flipping switches until we found the right one. Even then, I stood watch over the outlet with the fire extinguisher. Thank goodness for quick thinking, and God not letting me sleep! I dont know if my hubby wouldve caught it in time, as he was conducting business on the computer. We actually lost our home 4 years ago to an electrical fire, after the house was hit by lightning in the middle of the night... We got ourselves, our then 4 yr old daughter, and not even 2 month old son out safely, but we lost everything. This really has me on edge today. Please, be careful with this model. I know its an older one, but it shouldnt cause a fire as the first symptom of something wrong with it!

This microwave works really well. My food is always heated at a good speed and heated fully. It also does really well when using directions from food packages on how long to put stuff in. That is why I bought this microwave because it is the standard 1200 Watt.

I received a Panasonic Microwave Model NN SN 968B as a gift for Christmas 2012. I sent in the warranty card on 1-4-13. Aug. 10, less than 8 months later, the door latch broke leaving the microwave inoperable. I called the 800 number and was told, Sorry, you have to pay for the repairs, because I didnt have the receipt. I explained, Its a gift, and I did send in their warranty card with all the info on it. I was told, Thats not good enough. Well I dont understand why then do we send those cards back if they wont honor them. I dont make a practice (and I really dont think anyone does) of asking for all my receipts for gifts I get. I have sent Panasonic an E-Mail to their Contact Us line and am waiting for an answer. I have read the reviews and it seems Panasonic has a door latch problem but doesnt want to address it. Any help would be appreciated. I have a perfectly good microwave that wont work because the door wont close. I feel I should not have to pay to get this fixed.

The microwave will not power on and it is still in the warranty period.

Gave trouble from the very start. Door was hard to close. Gradually got harder, had to almost slam it for microwave to work. Put up with it until after 5 yearsthe door latch finally broke. Was warrantied for 1 year. Didnt bother to have fixed, since it would cost more than it was worth. Was really disappointed in Panasonic since the first microwave I bought lasted 25 years. Will not buy another Panasonic ever. I got online and googled my microwave and found many others were having the very same problem I had.

I bought this microwave 14 months ago and the power level button started working on its own a few days ago. The keypad would start beeping and changing levels without warning. The microwave is out of warranty by 60 days so after 14 months we are stuck buying a new microwave. After reading reviews online, I now realize this is common problem with Panasonic microwaves, so I will never buy another of this brand.

This microwave is not performing well. When we heat food macaroni for example it heats partial, only some of the food in the plate. Its cold with the same temperature when we took it out of the refrigerator and the other side of the same plate is hot and smoking. When we do popcorn same results. We contacted customer service and we were not satisfied with the lack of knowledge Panasonic person provided over the phone. We hate to return it back but we will wait for a better deal of another brand and will ditch this junk Panasonic microwave.

My microwave was returned to WM Canada but Panasonic graciously still sent me a new microwave! This microwave is above and beyond the model it replaces and about twice the price. You have my business in the future for TVs and more! Thank you, E.P., of Panasonic Canada!

I bought a Panasonic Microwave model NN-DS596B model from John Lewis in August 2017 with a two-year warranty. Expensive £305! I have discovered that it does not cook the food evenly. Rang John Lewis and was asked to contact Panasonic who gave me a case ID number. Their only nominated service centre DK AVS took two weeks to collect it and told me it takes about 4 days. Since then I have contacted DK AVS 6 times (each call takes around 35 to 45 minutes for a response) with promise to come back each time by the end of the day but never came back to me. Out of exasperation, I contacted Panasonic customer services and spoke to 4 staff again with the same response will get back to me by end of day after contacting DK AVS. By this time and eight weeks without the microwave, I raised a complaint to Panasonic on their web page and as per experiences of other people contact was not received after 2 days. At this stage, I sent them John Lewis receipt for a refund. Finally, received response from a manager at Panasonic but have told them that I have waited long enough and have bought a new microwave (not Panasonic). A response by email at last from the manager at Panasonic that DK AVS have found nothing wrong with the microwave and nothing more could be done. Interestingly, as the microwave is still with DK AVS. It is now 3 months since my first contact with John Lewis, I called and spoke to customer services who have reinvestigated and escalated the case, I quote” I want to let you know that I have escalated the case with your situation to our Head Office so the Service Centre will send the unit back to you as soon as possible.” This beggar’s belief that I have been without a microwave for 3 months and now they have found nothing wrong (i.e. uneven cooking) and will return the microwave as soon as possible! Maybe in 12 month’s time! I think small court is justified with this to get a refund and post this on review sites. DON’T BUY PANASONIC AND DON’T USE DK AVS FOR ANY SERVICING. I HAVE BOUGHT A MIELE AND EXTREMELY HAPPY WITH IT!

It opens and closes effortlessly, unlike many we have owned. The touch pad is very responsive and easy to engage. The only drawback is the TouchPad not back-lighted. It does not look large, but it does have a large capacity, and ample cooking options. It is every bit as good as the three hundred dollar unit it replaced. We paid $120 for it.

We had moved two months ago and purchased a new Panasonic microwave. It worked fine and we liked it. But one morning it just didnt work anymore after 2 months. We called the company and without the receipt they wouldnt even talk to us. Very unhappy with quality of merchandise! Would never buy Panasonic anything again. Keeping all receipts from purchases from now on.

We love the all features, power, appearance, size, turntable, keypad, color, everything. We are a very very happy with this microwave. Panasonic is awesome. I dont know what else can I say. It does everything we need very well. I use it mostly for defrosting frozen breakfast biscuits.

I purchase the Panasonic Genius Model NNT945SF Microwave a little over a year ago. Within 6 months, the door would not shut without slamming it. I noticed that the Microwave interfered with my WiFi about this time. At approximately 1 year, the digital screen went blank. I went to Panasonics website and found the local authorized repair shop: Electronic Specialists, 300 Commercial Dr., Fairfield, OH, 45014. The proprietor, John Raymer, diagnosed the problem by phone and said it was the door latch causing the screen to stop working. For $45 he said he would fix the microwave. I asked if the door was not the problem, what then? He said, for $45 he would fix the microwave, no matter what the problem was, and has a 3-month warranty on repairs. I met him at his shop on 11/23/13, which has no set times to be open, and delivered my microwave. I picked it up on 11/26/13, again I had to schedule a meeting by phone. The microwave door was hard to close. It no longer interfered with WiFi. The repair lasted about a week before the screen started going blank again. I scheduled a meeting and returned it. He apologized and said it was mistakenly sent out before being repaired. I was to meet him on 12/6/13 but he never returned calls to confirm a meeting. He didnt return any calls until I called Panasonic directly. Finally he called and said it was repaired. My wife picked it up on 12/16/13. Five days later the screen went blank again. It happened intermittently for a while. It also interferes with WiFi again. But Electronic Specialists no longer answers my call. I again contacted Panasonic USA by phone. I have had to contact them repeatedly and repeat the same approximately 20 times. They forward the information UP TO A MANAGER, who doesnt call back. I finally spoke to Basil. Panasonic denies any responsibility, since it is not a warranty repair. I said they are responsible because I would NEVER have gone to Electronic Specialists if their web-site hadnt directed me there, as their local authorized repair center.Basil told me my microwave was repaired. He did give me an address to MAIL a request for assistance to Panasonic USA (which I only assume is their next line of misdirection and run-a-round). Since the time I spoke to Basil, microwave has completely quit working. It is 1/9/14 and still only about 1 and 1/2 months into my THREE-MONTH WARRANTY from Electronic Specialists. Of that time, the Microwave only worked correctly about 8-10 days. I also wonder if I have been exposed to microwave radiation leaking out of the door of this unit for about 6 months.