This is my 2nd F/P washer and dryer. My washes are clean but often very tangled due to the absence of an agitator. The machine is usually quiet. The spin is awesome with the wash almost dry at the end. The top loading dryer is very convenient to use. Dont be upset by the sound of the reversing or stopping drum. It dries quickly with wrinkles removed. My only disappointment was with the availability of service. The service in my area did everything possible to not help me.

We purchased F&P fridge and stove in November 2009 and have been having issues with both since the very beginning (which is not surprising, judging from this site). The purpose of this review is to give our feedback regarding the service weve been getting from local authorized dealers and support they get from the company. No matter what, do not buy any products from Fisher & Paykel! Trying to get their appliances fixed is even more frustrating than finding out that your appliance broke down after only a few months of service. Prepare to wait for weeks and dont be surprised if the problem reoccurs within days or hours of the fix. Then, wait a few more weeks. There is no urgency, no ownership, no pride. I dont believe the company cares. Did you read their responses to customer complaints? They sound like a broken record. At this point, we are seriously considering throwing both fridge and stove out and buy something else. It cant be worse, can it? What a waste of money.

Fisher Paykel is horrible! I paid top dollar and I mean TOP dollar for Fisher and Paykel appliances. The dishwasher is noisy compared to Bosch, the cooktop on the range was defective TWICE and the range had to be replaced. I had a spill on Christmas day and it got between the glass on the oven door and there is no way to clean it. The microwave is no better than the Panasonic Genius if as good. (Not nearly the versatility) but so far the refrigerator seems OK. Stay away from this Premium Product. You are throwing your money away!

I love the quietness of the Fisher & Payker washer. I had heard about them from my brother and I purchased a washer and dryer. We compared them to the LG and my brother has great reviews on how quiet it was and when it came down to it, the sales person said that it was just a little bit above the line than the LG. We thought wed give it a try because we like the idea of it being a quiet experience. This was the first one Ive had without the agitator so it is different and Im still getting used to what setting to use so that it does not wrinkle the clothes so much. We like it so far. I’m getting used to it taking a longer cycle. There is this minor thing. I wish the beeper was louder. Ive got it up to the maximum beep but it’s so quiet I can’t hear it in the other room. Id recommend to anybody to give it a try.

We purchased all new appliances in the spring of 2011 for a newly remodeled home. FISHER PAYKEL washer started to malfunction in the same fashion described by hundreds of people on this site and others like it. Long story short most recent service call tech concluded that several parts were required to repair washer. With the $100 service calls factored in the repair cost exceeds the $1000 cost of the unit.

We purchased a new Fisher & Paykel washer and top loading dryer 4 years ago when we built a new house. We were assured by the salesperson of the quality and how they have very little maintenance issues. After a year and a half, we had to replace the heating element and fuses (luckily under warranty) and this took 2-3 weeks for them to figure out was wrong and repair (said it was fixed twice and had to return). Here we are 2 years later, and we had to replace the heating element and fuses again. So this time, it is over $350 out of our pocket since we are out of warranty. The heating element for a dryer should last for more than 2 years and this is obviously a design flaw or something. It looks like we need to replace the machine as we cant continue to pump money into a lemon.

Purchased the 2 drawer Fisher Paykel dishwasher 3 years ago. It does a HORRIBLE job cleaning dishes and customer service is no help. DO NOT PURCHASE THIS DISHWASHER - we also have a Bosch which is AMAZING!

Wow. I wish I had read these reviews before buying my FP washer. I thought I had a great item. Same story. At least, I got nearly four years out of it, exceptional compared to other stories! Whining noise, just drains water, no wash cycle, Ive thought of calling a repairman but based on these reviews, I am going to trash this mess and get a Maytag. The American consumer is fed up with paying top dollar for poor products. This company will be hanging its head when they go out of business due to poor sales. Do not buy FP! Shame on you corporate greed FP! Your sales up this month? See what they are in five years. You have to get 10 happy customers to offset the decrease in sales due to one dissatisfied customer (Business 101). From the look of these reviews, one would say youre behind the eight ball.Who has money to throw away like this? Public school teacher who hasnt had a raise or COLA in four years in a non-union state (very low wages), widow, raising three kids alone, cost of living and gas prices increasing exponentially. And the clothes washer dies, in spite of the $800 or so I spent on it four years ago. How much did the CEO of Fisher-Paykel net last year? Corporate greed and environmental devastation, how long will it take my lousy washing machine to biodegrade in some landfill? Americans are fed up.

First off, Kathy from Milford, OR, the loud noise in the dryer is the ball bearing (1) on the right side of the dryer as you look at it. Get some white grease and carefully remove and clean the ball bearing, then cover in white grease and even more carefully replace so that the drum, etc. is balanced. The lint contraption is non-functional after each 20th load or so. The lint screen has to be removed and washed by hand and the rest of the unit vacuumed out and then reassembled. After doing this for years, it’s now down to a bi-monthly exercise of 25-30 minutes, including putting away tools and vacuum.Im burdened with too many Fisher Paykel appliances: a double oven, washer, dryer, and double dish drawer dish washer. All in some form of disrepair. The double ovens lower oven stopped working (suspect circuit board), washer has cracked top, control panel buttons breaking, the dryer has had the screen removed to clean so many times the screws are stripped, and the dishwasher filter screen in the top drawer keeps popping up and stopping the sprayer arm from revolving and then I just wash the dishes by hand. All of Fisher Paykel should be closed and customer appliances replaced.

I got the panel ready two drawer dishwasher and built in fridge freezer columns. It has been difficult to get the panels adjusted to fit with the kitchen cabinets. Paid $1200 to have the appliances professionally installed and it still doesnt look right. The appliance installers blame it on the cabinets and cabinet installers blame it on the appliances. The panels on the appliances just dont have enough adjustability to make it line up with the rest of the cabinets. I am very disappointed with the look of the kitchen. Its supposed to be a higher end, custom kitchen and it looks worse than if we just got regular appliances. I regret getting the built-in appliances.

We bought the Fisher Paykel dryer at Lowes after being told it was one of the best dryers on the market. Soon after, we had problems with the way it dried (not drying many loads) the control panel cracking and breaking and we couldnt even turn it on. Now it is making the squeaking noise which is probably the bearing. It is now out of warranty and to fix it I could invest in a better dryer than have to pay to have it fixed every year. The technician keeps saying to us as, “Well, that it is the vent, etc.” I had other dryers using the same vent for more than 20 years and they worked just fine until they were older than 10 years. It is not the vent.

I have Benign Positional Vertigo and its either we raise the traditional dishwasher up off the floor to where I didnt have to stoop over and load the appliance, or I look for another appliance and make it much more convenient for my use. We ended up purchasing the two-drawer Fisher Paykel dishwasher and it broke within the first couple of months. But I had warranty through our local store (and I think Fisher & Paykel gave me three years warranty) so an appliance repair shop out of Corpus Christi, Texas came over and installed a new one. It’s an excellent product, it does as advertised and I’m very happy with it. Although sometimes it doesnt dry the dishes as well as Id like for it to, but I dont know if thats an issue of just trying to run it on the economy side of it and maybe I run it on that quite often and change it around...

This 2020 model 9kg heat pump dryer simply will not dry sheets. It tangles them in a ball, dries them for 2 hours and they remain damp. Even if you run successful cycles, they continually tangle and take many cycles to dry (and I taking just 2 sheets - not heaps). Towels are also very slow - several hours, but they do eventually get there. To do your washing takes a whole day with the endless problems - untangling sheets and re-running the cycle. Plus there is zero customer support. *If* you can get through, you get some poor chap who doesnt speak English well and he cannot help you. Hopeless. I have been a loyal F&P customer for 30+ years but will never buy another appliance from them. I assume that since Haier have acquired a controlling interest, but have also stated that they want the Haier brand to be the premium brand, that they are deliberately letting the F&P brand go in to decline.

We purchased an F&P oven in October 2011. It did not work after installation. Our brand new expensive self-cleaning oven has had constant problems. We have had at least 4 repairs. The oven even failed on Christmas day and ruined our turkey as the oven wouldnt heat up. The techs dont seem to know what was wrong with it but F&P refuses to replace this faulty product. We are now waiting for a new door and F&P review to come out. So we are supposed to lose more work time and use our holiday to wait in for half a day. Customer service is rude and unhelpful. I will never buy F&P again.

Approximately seven years ago, we purchased a Fisher Paykel washer from a local Lowes. I really liked the idea of using less water. The change from a regular dial machine to electronic push button seemed like a nice update. I will say that the only thing I like about this machine was that the spin cycle was very efficient and the clothes had much less moisture, resulting in far less drying time in the clothes dryer. The purpose of my review is to warn everyone what a horrible experience we have had with this brand. We have had to have this machine repaired four times by a professional. We have spent more money on repairs than the original purchase of the machine. We will never purchase anything by Fisher Paykel again. I strongly warn others about this brand. It is a complete waste of money.

I’m 52 years of age. I've just purchased my 3rd Fisher Paykel machine and I left home at 21. This brand has never let me down. Large loads, small loads..my family and extended families. 100% Fisher and Paykel.

Like many others, we bought the Top Load Eco Washer because of the water savings promised. However, my clothes come out dirty or covered with lint. I have run the clean cycle but dont detect any improvement.

Intuitive Eco washing machine. We have endured and continue to experience water on the floor despite two repair sessions by so-called certified and recommended companies. Now we have a Code 52; Repairmen plural cannot diagnose where leak is coming from. Repair service is slow in San Antonio and very poor at best. Washing machines are a need, this unit is headed for the junk yard! We bought a new washing machine yesterday to replace this awful Fisher Paykel washing machine.

I purchased a Fisher & Paykel two-drawer dishwasher, my first F&P purchase. We had a designer help us redo our kitchen. We have a very tiny kitchen. She suggested it as space saving. The traditional one, the big door practically blocked the entire way; the dishwasher was at the end of the counter and when you open the door, there was hardly any room to walk in the kitchen. The drawers of this F&P dishwasher take up less space when you open them up and when you put dishes in, you don’t block the way to the kitchen. It’s very, very good! We especially like the function of it that you can do half a load at a time. We have a little 7 year old who lives with us and our daughter, and with all of us, a lot of dishes go through there and we don’t run out of dishes anymore, because she does little half loads and they’re ready. It’s very convenient and easy. And the quality, the way the dishes come out, they look very clean, very nice. We’re very happy because besides function, the other things with the space saving and ergonomically, the way it can be standing upright and drop things in, it’s just really nice all around! It’s very quiet as well.

Our very expensive F&P washer and dryer set, has had serious problems for the last few years. Washing machine cant run a cycle without stopping over and over again and having to reset it. Dryer periodically has to be unplugged just to turn on and it is also making weird squealing sounds and sounding erratic when running. Just to name a few problems. I have tried and tried to contact the company to find someone who can come out to look at, and possibly repair, the machines. But, the company doesnt even reply to my attempts to get in touch with them. Nothing, no reply, no help, no follow up, NO CUSTOMER SERVICE WHATSOEVER. It is pretty ridiculous to have machines that were in the highest price bracket, start failing after only about 5 years. And it is even more ridiculous for a company to not even reply to its customers when they reach out for assistance. Very disappointed.

We purchased a Fisher & Paykel refrigerator because we liked what the salesman had to say about them as a brand. And I liked that they had water in the door but not ice which opened up the refrigerator for more stuff kind of things. I didnt want something with ice on the door but I liked the idea of an ice maker in the freezer and water in the door. Ive never seen one that does that. I did have an issue with the refrigerator but they were very responsive and helped to get it taken care of. Ill know better as time goes on how long itll last and stuff but so far I would recommend them.

I like the fact that my F&P washer has less parts as a whole, save water due to its sensor technology and efficiency. The best part is it rids of water very well at the spin cycle and save me time in drying. However, in eight years of using the washer, I have to replace two water pumps, and two lids, and now the lid is cracked again. The product might have less parts to be broken down, but the broken parts are always the same ones, do not show this is a product of good quality! About $600 of replacement parts and labors in eight years. Washer model: WA37T26G, serial# AEU777574.

This is the third refrigerator weve had in about two months. We had to get rid of two KitchenAids that were totally defective. We picked Fisher Paykel, and love it - the design, the ice maker, the water through the door. The only thing is, depending on the glasses that we use for the water, sometimes it piddles a little bit down the refrigerator. But I like the inside. I like the freezer. Were gonna be moving and were gonna buy another Fisher Paykel appliance.

My dishwasher broke today and I called for service. They had the audacity to give me a date for July 18th. What kind of customer service is that. I would recommend stay away from buying as service sucks once you buy their product and not many people service their products. Buyer Beware.

We bought a DD603 dishwasher in 2002 and it has worked reasonably well since then. However, a problem seems to have developed on the top drawer. I recently cut my finger when pulling it open, and discovered three sharp, probably metal projections on the pull. I can only conclude that this must be a design defect. The minimum cost in my area for a service call from an authorized servicer is $65 for just a diagnosis. F&P refuses to defray any part of this cost.

Im a kitchen and bath designer so I know about Fisher & Paykel. We have them in the showroom at the last place I worked, and I inherited that when I bought the display, when we downsized after the crash, and I just replaced it. I put it in my sister and brother-in-laws house, and they love it. Its a great appliance for Californians and retired people who are you know downsizing their homes, as their kids go off to school. Its also great for young couples with kids because they can do one load. The dishwasher is great because of the two drawers. Besides, its a New Zealand product.

We have been the proud owner of a two-drawer for approximately 9 years. We liked the design so much we bought the dishwasher in another state and transported it to Florida of installation. We have turned a deaf ear on the fact that it is noisy due to the fact that we liked the convenience of it so much. Well, things have started to go wrong with the unit which include losing the backlighting on one of the displays, total breakdown of the plastic trim plates and failure of the drawers to drain. At times, the bottom drawer has in excess of one inch of water after completion of the cycle. The other day, I called the customer service number and spoke to a lovely young lady who attempted to address my concerns, took down all of my identifying information and advised me that she would attempt to obtain some sort of assistance for me toward the purchase of a new dishwasher. My wife and I agreed that based on the age of the unit, it is probably not worth the expense of having a repair person visit, diagnose the problem and obtain all the parts that would be needed to get it running and make it look good again. To my dismay, I called back today, provided all of my identifying information and learned that my call was not on file and therefore, nothing had been done on my issue. What a shame because even though these units do not get great reviews in the United States, my wife and I were willing to take another chance on a new one instead of buying a conventional one. We had had a pretty good experience with our unit and are just hoping we can get some assistance, as these dishwashers are very expensive. I would think that a company with the good reputation of Fisher and Paykel would want to ensure that their customers are satisfied for the life of the appliance. I am getting the feeling that they are really not interested in helping me at all!

I know that Fisher and Paykel makes other appliances but Im only familiar with their dishwasher. I like their double drawer dishwasher, the two in one. Its a very good dishwasher.

Bought Fisher Paykel fridge freezer. Its just over 3 years old. Noticed the inside liner is cracking. Phoned F&P. They admit there is a fault and cant be repaired but all they want to do is sell me a new one at staff rates. I feel this is not satisfactory.

Weve only used a Fisher&Paykel brand dishwasher both in our previous house and the one that we moved in to now. Theres just two of us so we dont generate a lot of dishes so F&P works out real good for us. I have recommended them to friends.

I chose this counter depth refrigerator RF175WDX1 as part of a kitchen remodel. After 3 months or so, all is good. It is quiet and looks good in the kitchen. I purposely chose this model without water & ice, but the one thing I would suggest is a separate, narrow shelf for ice trays.

This is the third F+P 2-drawer dishwasher we bought; two of them are in our rental flats in London, England. Both have been okay and the service in London was excellent. The one we have in Pennsylvania, I knew when it was problematic there would be no service. These hicks here dont even know what the brand name is.F+P New Zealand recommended two service companies. First, one guy never heard of the equipment but booked his in law to do the service. On the day of the service after waiting a week, the wife of the guy said he has the flu and must cancel. We have been down since Christmas day and its now the 9th of Jan. She didnt know when he could reschedule. The other one had an answering service and I left a message 10 days ago and again twice today, the 10th. The service leads you to a message that says leave your number which I did now 3 times. And if we want faster service, email them at a certain address which we did only to get a message that 10 days ago they changed their address to something else. Still no calls. This is hopeless and I do not recommend anyone to buy this unit in the US unless you are in the bigger cities where service companies are plentiful and they know the products. I loved the unit until I tried to get it serviced. I will never buy another and we own 46 properties.

I purchased a Fisher & Paykel CoolDrawer for my kitchen renovation. It was installed and never worked. You would think that Fisher & Paykel would be motivated to get the unit repaired or replaced, right? Not in my experience. After waiting a full week to hear back from them on their still pending decision, I am completely disgusted with their polite but ineffective and non-interest in their customer after they take the customers money. Service arrived on MONDAY and stated that Unit needs to be replaced, not repaired. Service uploaded that report to Fisher & Paykel. I called on Tuesday after failing to hear from Fisher & Paykel. Was told resolution is coming! No resolution. Called back Wednesday. Same BS. Called back Thursday. Same BS. At no time did Fisher & Paykel call me, send me an email or contact me in any manner. It is 2017 and that is NO WAY TO TREAT A CUSTOMER.

My F&P oven was new when I purchased my apartment in 2017. A year later, I experienced problems with the interior lights and the glass ceiling that protected the roasting elements. F&P directed me to their authorized repair company in South Florida, Appliance Service Group, Inc. of Pembroke Pines, FL. I paid them over $800 in advance on Feb. 1, 2019 (they told me that the warranty was for only 1 year, when it is 2 years but F&P finally agreed to honor the warranty after I contacted them). However, my oven still has not been fixed as of April 17, 2019 - a 2 1/2 month delay. ASG has told me several lies about the delay....a part is on backorder, the wrong part was ordered, the part had to come from NZ, etc. I have been promised on several occasions that it would be repaired within 5 to 7 business days. It hasnt and for over 2 1/2 months I have been without the use of my oven. F&P and its authorized service agents are not to be trusted.

Fisher Paykel 30single wall oven - Purchased new appliances except for a ref about 7 years ago for a Kitchen remodel and used all Fisher and Paykel Appliances. Started having trouble last year w/ our single wall oven. The service technician diagnosed it as the Power Module, a cost of $215.99, only to find out that it was a convection element; so that was an additional $55.00 plus labor. Not to mention it took 6 weeks to get each part so a total of 12 weeks we were without an oven. This year we recently had issues and it was diagnosed incorrectly once again. Finally, we were told it was the Throat Element and could not be replaced. So after 6 weeks of waiting for the part to arrive we had to eat the part we ordered and the cost of 2 service calls only to find out we would have to purchase a new oven. Called Fisher Paykel and we promptly faxed the info they requested but it took a solid week trying to get **, our assigned go to person, to talk to us. They offered to sell us a new model at a 30% discount but did not offer to reimburse us for the money we had been out on parts and labor. Was very disappointed in the appliance, the time it takes to get parts sent from New Zealand, and the staff at Fisher Paykel. Will never spend another penny with them!!

Fisher & Paykel SmartLoad Electric Dryer DE62T27G. The dryer worked fine for 4 years - no problems until now. The heating element would not shut off even when the power light was off, that required us to pull the plug. I consider myself lucky that I was home and caught the problem else a fire could have occurred. Pushed the reset button and now no heat at all. Considering a repairman but am not thrilled about paying!

Its a shame that all the people who have left complaints here, dont have a friend or family member thats a appliance tech, because the Fisher & Paykel washer & top load dryer are the best laundry set Ive ever owned. Fortunately for me that I have a brother who not only is a tech, but also worked for Fisher & Paykel, so he knows their products, inside and out.When I 1st got them and saw the tops were all plastic, I thought I was forced into the biggest mistake of my life. Because like many other people here, I got rid of my Maytag set that were still working after 30 years with very little service. Although Ive had some issues with the top load dryer, mainly the lint build-up behind the grill that he vacuums out once a month. Ive only had to replace a lint screen and bearings kit in the 6 years that Ive own it. Since I only had to pay for the parts and not for labor or service charge, my cost have been very minimal.As for the washer, the only problem is that when we do large loads it usually splashes water on to the basement floor. Since its only a concrete floor, its not a major issue. The only thing my brother can think why we are not experiencing the same problems with leaking pumps causing computer board to burn out is, we all bought our machines manufactured in New Zealand before they opened their Ohio, USA factory.Considering all the laundry my family does in a week, the Fisher & Paykel set has held up very well, so far. I know its largely in part because my brother is an appliance tech and not everyone is as fortunate. But Im very happy with them. The reverse- tumble dryer has cut down on my ironing, saving a great deal of time and energy.

During a full kitchen renovation we needed a fridge of unusual dimensions. Fisher & Paykel had one that would fit and so we decided for aesthetics we would purchase the same brand for the induction range. It’s an expensive decision that we came to regret. Within a few months, we realized the oven wasn’t achieving the temperature it was set at and constantly ran up to 30F below the temp showing on the display. After the second call, maybe the third, we were told that we’d have to learn to mentally calculate what temperature to set the oven to depending on what we were cooking. $5000 for an oven that was less predictable than a much less expensive unit.The induction cooktop was really good, efficient, no problems but after the fourth service call, several parts replaced and eventually 6 weeks without an oven or cooktop because the temperature control failed spectacularly and the entire range had to be disconnected over Christmas while the parts were on back order, it was eventually repaired successfully, but it required an entire new motherboard and sensor, and two years of aggravation. For this reason, I will never again buy anything from Fisher & Paykel.

My old refrigerator was failing. I had a refrigerator Sub-Zero that was built in so I started shopping for something that would fit and I went to Fisher&Paykel’s website trying to look for something similar in size and that was one of the ones I felt would fit my area better. Ive never heard of Fisher & Paykel before but I have a nephew that did and lives close to me. I knew he sells appliances so I contacted him. He told me that he had been selling appliances for over 10 years and he was very satisfied with Fisher & Paykel so I purchased my refrigerator from them. I like the arrangement and I like the stainless steel that they put on the exterior because I find its easy to clean. It’s a great product.

I purchased a range and when it was hooked up, it did not work. After the service man looked at it, he said that a part had to be replaced and it would be 4 days to get the part. After a little complaining they said the part was going to be shipped overnight and the stove would be fixed.Well after 5 days the part arrived and the service guy was back on the 6th day to find out the range was still not working. They finally decided to replace the range and I was told it would be another 5-10 days before they would replace it, keeping in mind it has been 18 days since the delivered the brand new range. I have sent e-mails and called Fisher Paykel only to find that the customer service is the worst I have seen. No one is responding to the e-mails and they kept me on hold for almost 20 minutes.The store where I bought it from has been trying to help but their hands are tied until they get info from Fisher Paykel. At this time I am so angry, I have been eating out with my 9-month pregnant wife and my 2 1/2-year-old son every night. Finally the sales rep called me and they are going to push it through after yelling and screaming on the phone. I would not recommend this company and would never buy their product again. Lets see if I get this range before this month ends.

My other choice would have been KitchenAid but I think they quit making these double drawer dishwashers that I got. The old dishwasher had stopped working. The unit I replaced was real cheap... It’s no comparison. But I don’t get to use this one - my tenant uses it but he’s not complaining about it. And I’ve asked him a couple of times, “How is it working?” And he says it’s good. I’m the one who purchased it and searched it out and make sure I’m making the right decision. The rep was very knowledgeable and answered my questions

About 4 years ago, we purchased a Fisher and Paykel Intuitive Eco washer. In the beginning we were very happy with our new product. Just shy of our warranty running out we experienced our first problem. It was pertaining to the pump/drain hose. Now, in the last month we have had to replace the pump and circuit board. It started with the beeps and a fault code. After turning the washer off and back on as instructed by the manual it began working again. A few loads of laundry later and now we smell a hot burning smell then the code alerts and now the washer stops working. We start with replacing the pump. Then the circuit panel goes out. Our repair man says the circuit board went out because of the motor so now they have an inline fuse to prevent this, its an upgrade. Okay, so we replace both parts. Great problem solved. Wrong.

I did a search online for high-end kitchen appliances and that’s where the Fisher & Paykel name popped up. I said I would go with that one at my end because it was in my price range. And my wife watches the cooking show and mentioned that Fisher/DCS was one of the good brands and so we purchased a Fisher & Paykel refrigerator. The new refrigerator doesn’t keep things as cool as the old refrigerator does. The drinks and everything else was cold in the refrigerator, not just the freezer. I thought it was the problem of the refrigerator so I had to go to their place. It seems like it’s designed to keep things at around the 40-degree mark and not much colder - I never really had to pay attention to these details before. Maybe it’s the way the refrigerator operates and refrigeration is supposed to happen, how it’s supposed to work. Maybe I’m just used to a refrigerator that keeps everything too cold.

I bought a Fisher and Paykel dryer less than six years ago and the major drum has already gone out. The dryer has not been used that much as I am a widow and hang my clothes out in nice weather. It will cost so much to replace it and it is also throwing little pieces of metal in lint trap. I will have to buy a new dryer and it will not be this brand. I am on very limited income and it is putting a hardship on me to have to replace. The reason I bought the set is it came highly rated. Will not recommend to anyone.

I purchased a model GWL 15 from Lowes in 2006, along with a top-loading dryer. My wife loves them both, and we have been trouble-free until last evening when the washer would not start and a continuous clicking noise was heard. I found the clicking was caused by the door lock solenoid valve operating, but not holding the locking pin in as it repeatedly energized and then de-energized the solenoid. The door lock light blinked in time with the solenoid. I suspect control board problems, but it is Saturday and I cant get any help. Does anyone know of this problems solution?

My first F&P dryer worked fine for a year and then continually tripped thermal switches. One actually has to remove a panel to reset this as it is not accessible from the outside of the dryer. F&P finally replaced this (well, I got a new dryer for the privilege of paying them $250 for the prorated use of the old dryer). I also spent another $250 re-venting the dryer because they were concerned that the venting that worked fine for my 25 year old Maytag was insufficient for their unit. Dryer #2 developed a bearing squeak--quiet at first but now is extremely loud. The tech from the company that sold me the dryer claims the bolt is frozen and the bearing cannot be replaced or at least cannot be replaced for a service call cheaper than half the price of actually replacing the dryer. Meanwhile, THAT store has ceased selling the product and no longer will work on F&P machines. The tech recommended by F&P after this told me the same thing and recommended that I save my money and buy Samsung.

We have a friend who had a Fisher & Paykel dishwasher. Ours had broken and the man who sold the two drawer dishwasher to us encouraged us to buy it as well. However, we dont particularly like it. The design is awful. We can hardly put any dishes in there. We have to run our dishwasher several times more than we would have to run a traditional dishwasher. You can put eight glasses in, and only a certain number of dishes and it has to be the right shape and size. Its really a pain. We wouldnt have purchased it. If we knew what it was like to live with it, we wouldnt do it again. We have another dishwasher in another home that we own, and that dishwasher is a much lower-end brand and its just a much better performing dishwasher too. Even when the dishes come out, we frequently have to put them back in again or wash them again.

I am seeing a recurring theme about the drain pump failures. In my case, the drain pump has now failed 2 times on my GWL11US washer. The first one was leaking all over the floor. After purchasing the second, it was better but still, the floor would get wet under the washer. Not to mention, it took about a month to get a replacement (backorder). I purchased a plastic pan to place under the washer to keep this appliance from ruining my floor. The other day, the windings on the pump motor shorted out, stunk up the whole house and the motor control board just shut down in the middle of the wash.In my opinion, both of these F&P appliances are the poorest excuse for a washer/dryer I have ever seen. The plastic lid on the washer has cracked and the overlays for the operational buttons (keyboard) have many cracks around them also. Had the design engineers put some thought into the control board, they could have planned in some short circuit protection for the control module, so it could survive a shorted load of the pump motor. Or was it planned that way to make more money? This is the first and last F&P product I will ever buy.

Had many, many, many problems w/ this piece of crap oven... Pd too much to have all this. I had a lemon & Fisher Paykel did nothing about it. Ive had over 5-6 calls on this crappy oven & never once when I called Fisher Paykel did they do a damn thing about it. It finally died the day after Thanksgiving... even though the elements has went up over a yr ago. Had to put it on broil to get the oven to heat. The self-cleaning was another major problem. I got tired of the service guy telling me not to use the self-clean... dahhh. What the hell did I get it for to look at it... I would never ever, ever, ever recommend this mfr to anyone. The worst oven I ever, ever, ever had... It now is in the dumpster & before it went I beat the crap out of it for all the aggravation it gave... Top of the line my ass. You guys need to go out of business because you suck!!!

My washer went out and the guy that came to repair it recommended Fisher & Paykel. Its easy to use. It dont breakdown easily.

I average 5-6 loads per day! I love the computerized settings for the most efficient use of energy. This is my second washing machine from Fisher and Paykel. I would highly recommend these products to anyone looking for modern, simple to use appliances.

I had purchased a 6 burner range with DCS brand. The hinges have failed over the years so thought I would replace them. There are many places to buy the parts but thought I would go right to the source. I ordered parts and was assured delivery within 5-7 days. After 2-1/2 weeks I called them. They have no proof of the order. I sent them the confirmation that they sent me showing order number, price, and charged credit card. I sent that back to them and that was not enough proof. I had to go track down and submit proof from my credit card statement that I was in fact charged. I sent that to them and still have not heard anything back. I will give it one more day and then I will fight it with credit card company. I really rely on customer service especially when purchasing something as expensive as this range was. This will be the last time I ever order any appliance with a brand name affiliated with this group. Very disappointed customer!!

We bought an FP washer in 20008 which cost over $1,000. This is the first time I have read all the complaints and I can say amen to all of them. I have airplane noise, dirt on my sheets that will not come out, my clothes get caught in the crack around the bottom and pulls threads on clothes. The repairmen do not like them either. Just as soon as I can afford another washer, we will be getting rid of this piece of junk. I wish I had my 45-year-old Maytag back.

We purchased a Fisher Paykel washer and dryer from a local Lowes just about 3 years ago. When the new appliances were delivered, within the first week the dryer had to be replaced because the frame was bent out of shape and was not repairable. Our dryer stopped drying clothes in the last couple of months. We called the repairman who came and diagnosed the situation as the board had gone out and would need to be replaced as well as the reset switch. He told us our laundry room was a bit too small and that had caused the dryer to overheat. So why hadnt it done this in the last 3 years? The repair bill was over 300.00 dollars and the repairman suggested that we might need to leave the front cover off the dryer so it wouldnt overheat. He replaced the cover.Within the first month after the repair, it did it again so we took off the front cover and hit the reset switch and it worked again. The dryer blew the circuit breaker 2 weeks ago. 4 days ago, the dryer overheated and smelled hot throughout our upstairs. We unplugged the dryer and let it cool down. We have put well over $1000 in this dryer and it is not good. We will not purchase another Fisher Paykel appliance again and would not recommend this company to anyone.

Just a follow-up to my July 17, 2011 post. I contacted the USA representative and I was very pleased. She arranged a repair at no cost. This was not easy as the company listed was no longer servicing my area, but she was successful. She sent two parts (computer and pump) and the technician just replaced these and all seems on for now. Best part of the story - no cost although the machine is 3.5 years old. Must tip my hat at the FP and the customer service. Thanks to CA for being there, as I feel this blog/posting was influential in getting my problem resolved. Also, the USA representative was accessible, polite, and true to her word.

Bought a dryer from Fisher and Paykel. So far its blown out 3 doors as the heat destroys the plastic lugs which hold the door assembly together. Rang F and P. A supervisor called Tanya told me to get a serviceman from F and P to come out costing another $120 on top of the cost of 3 door covers which cost $40 each time. Please be warned that this dryer is rubbish and after the new door 3rd one was put on the dryer now makes a grating sound when running. Apparently a circuit board has come loose and rubbing against the drum. What rubbish. Dont buy Fisher and Paykel. Buy LG.

Our service technician came this morning and the washer is fixed. No parts needed! Apparently, a couple of tub support/positioning springs came undone during a spin cycle when a load unbalanced. A Fisher Paykel customer service manager called and spoke with my wife. My wife still loves her washer and dryer and was favorably impressed by the service manager call. So, my complaint is resolved. Thank you.

We bought a new Fisher & Paykel washer and dryer at least five years ago. When we went and looked to buy a new washer and dryer, they had a F&P set sitting there. They were quite a bit more expensive than a lot of the other ones there at the time. I looked at them, read a little bit about them and liked what I read about them and they did seem to do as well as they said. The clothes would come out of the washing machine with a lot less water still in them than I was used to from other washing machines and it would really spin the water out well which meant less drying time. You can set it on automatic and it would decide how much water it needed.Were still using the washing machine, and it still does an excellent job. The only problem weve had with it is I have had to replace the agitator two times because the clothes would get caught under the agitator blade. And if the kids were getting the clothes out and not paying attention they would break the agitator blade. Also the dryer some time ago started to have a loud squeaking noise, and I looked up what it was. There were some parts I could have purchased for less than $200 and it didnt sound like that hard of a fix but we decided to go ahead and buy a new Fisher & Paykel dryer. We bought a new one within the last few months. Overall, Ive enjoyed using them.

Fisher & Paykel EcoSmart GWL15 has cost a lot of money in repairs over the couple of years Ive owned it (on my 3rd agitator). The final straw is today, when we came home from a vacation with many loads of wash to do and the control panel is beeping, completely broken and not working! I am so frustrated! Do not buy Fisher & Paykel if you want a maintenance-free trustworthy washer! It has been very costly to replace 3 agitators and probably now, a control board! Totally unreliable! I will never buy this brand again!

My fridge became faulty and I called a Fisher & Paykel (F&P) technician. He recommended that I replace the fridge and gave me a voucher that entitled me to a Loyalty Bonus if I chose the same brand again. I did and submitted my claim for A $50 Gift Card which I was to receive within 48 days. When I did not receive it I contacted F&P who advised that they had already sent it, by ordinary mail. I requested F&P to send me another but they did not accept responsibility for the loss as the Gift Card had been redeemed by somebody. It was their decision (based on their internal policy) to send a Gift Card (which is just as good as Cash) by ordinary mail. Note that postage costs $1 for ordinary and $4.80 for registered mail. I am amazed that an established organization such as F&P acknowledges that they are aware of some issues in recent times where mail has been stolen out of mailboxes but continues to take risks with Gift Cards. They do so knowing very well that it will not be cost-effective for a customer to make a formal claim in a tribunal or court. So when mail gets stolen or lost F&P does not take any responsibility. I have decided that going forward I will not give F&P a single dollar in business because I do not deal with those who are more focused on playing the blame game. F&P may have saved $3.80 in postage but has lost a customer, bought themselves adverse publicity and jeopardised future sales. Good luck to them!

We built a new house and purchased all new appliances Feb 2007. New fisher paykel washer GLW15 - loved it at first. Their repair service is done by Howie **. I had them repair the Uline wine cooler and after a year of them ordering parts and trying this and that, I would not have them come back to my house for the washer. I used a respected appliance repair person used for years on my apt building. June 2009 replaced drain pump, August 2010 replaced drain pump. February 2011 replaced drain pump, June 21, 2011 drain pump is fine, circuit board is shot. One on order - it is now August 17 - still no circuit board and no idea when it is coming. I have no had to pay for laundry to be done for 8 weeks.

Fantastic service from Adam the engineer

I recently bought a Fisher and Paykel frontload dryer at Dormont Appliance store. I like how quick it is with drying and all the different cycles and options this FP dryer has. It is so reliable.

I bought a dryer from Fisher and Paykel and it’s definitely great.

Weve had problems with both the washer and dryer. The washer leaked from the bottom and we had it repaired. The repairman explained that the cause was from not using the rinse cycle when washing whites and that they do not use bleach overseas. Now, our dryer is 3 1/2 years old and it’s in need of a repair. It sounds as though the bearing is going out of it. These were expensive appliances and one should be able to expect at least 10 years.

I filed a complaint a year ago stating the DCS broiler was delayed in lighting then making a small explosion when igniting. Fisher & Paykel worked out a deal to fix the broiler for 50% off parts - worked twice. I was trying to use it tonight and on the third time Im using it, the stupid thing wont ignite. This $3K stove is a piece of crap.

Weve had Fisher & Paykel. We really had bad luck but we love the washer. We got the washer and dryer maybe 60 years ago and we actually had a lot of problems but we love the way that its been so we chose to try it again so hopefully it will be better this time. I really like the other one better. This new one does a whole rinse and spin but it doesnt allow you to just spin. But I would say what I love the most about it is that the way it spins then still dry. Its a nice washer and dryer. But I do wish that you didnt have to do the whole rinse cycle for it to spin.

I saw a Fisher & Paykel commercial about the type of dish washer that I wanted and from what I understand, theyre pretty much the only ones the make those now, the drawer ones. So when my refrigerator quit working, I decided to buy one although it was much more expensive but it had the drawer option that I wanted. The company has been very good so far. As far as I know, I dealt with just the company that I bought it from in the store, but as far as my happiness with the dishwasher, Im not really pleased. To begin with, we had the one that I ordered and laid for to be in stock and it was put in and for some reason it leaked immediately. Right after the delivery guy left, it started leaking, at least twice. Its been three times its flooded my kitchen floor, my hardwood floor. They called me that they were going to contact the company of Fisher & Paykel and find out if they were going to do anything about my floor, but I havent heard anything. Then they bought me a stainless steel one and put it in to replace the one that I ordered, which was a couple hundred dollars more and they didnt make me pay the extra money, which was nice. I have my dishwasher and I was happy. But since then, its only been less than a year and probably six months or so but the pieces inside where you stack the dishes are already breaking. I have to find another piece that I could put there so that I could get my dishes in there. Plus the fact that the chimes are so close together that you cant get anything in there except for a flat dish, unless you just take all of the things out and just have an open drawer. Our complaint is that nothing fits in them right and it doesnt clean as well as I thought they would. I thought they would be very good for what we spent on them. I put less and less in them just thinking itll get cleaner and cleaner because theyre in such a compact area. But they dont really seem to. And I follow all the rules on what they say to do and stuff but even so stuff is not as clean as I thought it would get. So I dont know what it is that keeps it from being clean, but I keep trying.

We owned this product and is SUCKED. Always breaking down. Only Fisher Paykel can service it and the are outrageously expensive. Most recently we had a tech spend almost a month trying to fix our dishwasher. He was finally successful and we paid almost $400 in parts and labor. 3 weeks later it stopped working again. Fisher and Paykel support team including Matthew ** the service manager (who took a week to get back to me) said they cannot refund because the parts were already installed. DO NOT BUY ANYTHING FROM FISHER AND PAYKEL!

I have a dishwasher which is over 20 years old. I paid $142 for technician to come out & he didnt have parts so no repair done on that day. Waited a couple of weeks for parts. Technician returned & broke insert handle while taking off this part. Technician told me as dishwasher was old, it fell to bits but I wouldnt have to pay for these extra parts. I then heard nothing from F&P re further repair, emailed twice, called twice & I finally got a response & was told that F&P had parts but I had to pay for part technician broke.I called Consumer Affairs & they advised that under section 60 F&P could not charge me for extra parts. Bob ** from F&P called today & advised that F&P are not liable & unless I paid, they would not fix my dishwasher. I asked for a refund of initial service fee & was told this would not occur, but they were willing to sell me a new dishwasher & take $142 off cost. I now have to pay an extra $95.49 for extra parts. I would not recommend their service and will not buy an F&P product again, as they are not willing to stand by their products no matter how old they are.

I am a rural American, I have used the Fisher & Paykel washing machine for 4 years and have continually smelled mold and mildew. Today, the washer spilled water all over my laundry room, so I took the entire machine apart. As I suspected, there was mold and slime all over it. Why does water sit on the bottom of this washing machine all the time and what can I do to correct this problem other than go buy a GE?

Fisher Paykel Refridgerator Display Board dead after one year. Program board dead after three years. Poor quality product and poor quality service network in Canada. This product should not be sold in Canada, one month and counting to fix the fridge. I would never purchase anything from this company again.

The Fisher and Paykel refrigerator is the only thing that could fit in to my area in the house. What used to be in there was a 27 inch ref. And the ones theyre making now are 28-1/2 inch deep and larger. This was the same depth it. We like the bottom freezer feature of this refrigerator. The only negative thing is this one does not have a deli drawer unlike our old refrigerator.

2 yr old Fisher Paykel Dryer - We purchased a Fisher Paykel Washer many years ago that worked great and never needed repair. When we downsized we sold it with our home. We purchased a new FP washer and dryer when we moved to our Condo. Our new dryer stopped working on December 28, 2017. Electronic Motherboard burned out. Was only several months out of warranty. I was told when I called FP Customer Care that because it was only a few months out of Warranty they might refund the service charge (I think this kind of thing must happen often and they want to keep their customers happy). I went to FP Website which works well to locate qualified local service companies. They scheduled me within a week. Aside from being annoyed at the inconvenience of not having the use of my dryer over holidays, things went well in the beginning.Local Service Tech came out on January 2, 2018 with the correct part and repaired quickly. Because it was no longer under warranty I paid $258 for the part and service. I contacted the US Customer Service number that is in New Zealand, not in the US. I emailed them the Original Purchase and Repair receipts. I was finally sent an email with a CASE AUTHORITY NO. ** on January 26. I was told that the service company would refund my money. Turns out that was incorrect information. After another 12 phone calls (it turn out some were made to me from Customer Support using a local New Zealand phone number and, because I redialed in error, I now owe $84 to AT&T for 20 minutes in International charges) I was assured more than once since receiving the CASE AUTHORITY NO. ** on January 26 that a check would be sent within 7-10 business days. No one in Customer Support seems to know how this check will be issued or how it will be sent. Several times one of those I talked to put me on hold to consult with a supervisor. There were many excuses. I was told that the check couldnt be issued through their new system or it was being updated or the order for refund had been sent to the wrong department. It is now March 14, 2018. I will be calling again today. I should be billing them for MY time spent and the International phone calls made in error. (In all my years as a homeowner or in business I have never made International phone calls when calling Customer Service. Sometimes to India or Philippines etc. Who would have thought Customer Service would use a local phone number.) I have reached the end of my patience here. To be continued.

I purchased the Fisher Paykel washer and dryer 3 years ago from Lowes, after being coaxed into it by the sales associate. He was really pushing these appliances, and they certainly arent as good as he claimed they were! I have been very dissatisfied with these appliances, especially the dryer! I hate the weird noises it makes when putting it on, pause, and turning it off! Ive had nothing but problems with it. It takes forever to dry anything! Weve had a repairman out, and he replaced an element after wed only had it for 2 years! It still took forever to dry my clothes, and now it wont dry anything! It certainly cant be energy efficient if I have to run it for hours to dry one load of clothes! This was the worst appliance purchase weve ever made, and I have nothing good to say about it to anyone!

I bought what I thought was a new model, an Aqua Smart WL-37, from the Warehouse Discount Center (WDC) on 5-16-11. I also bought an extended four-year warranty. The WL-37 failed less than three months later (8-10-11). It made a loud noise, and it went dead. No power. I called WDC for help, and they gave us a list of contractors. It turned out none of them travel to our town in Fillmore. This is even though when you first call the contractor, they say,” sure we will go to Fillmore”. However, once they try and locate us on a map, they thought it was “Sylmar”, not Fillmore.Anyway, we finally called P&K customer service. They also gave me a list of contractor folks who would go to Fillmore. I guess the good customer service representatives at Fisher and Paykel’s dont have good English skills, as they also gave us a list of contractors who go to Sylmar, not Fillmore. Finally, I got one who actually came to the house after a ten day delay. When the technician came inside, he asked me for the original sales receipt. The folks at Fisher & Paykel had no proof of sale, and because the WL37 is not the current model. I had a broken ankle and could not go upstairs to pull the receipt, even though I showed the technician the four-year extended warranty with a sale date of June, 2011, it was not good enough.So back to finding contractors who would go to Sylmar… err… Fillmore. Finally, I found one. Again, after another week lag they showed up on August 29. By this time, I was smart, and registered my unit on the Fisher & Paykel website, so the unit was verified under warranty. The technician came in and looked at the washer. He said it needed a new power board. He left his card, and said he would order it that day. Another eleven days have gone by, and I have heard nothing. This is despite leaving several messages to the technician and his store. I just finished contacting Fisher & Paykel customer service via its website customer care inquiry. Hopefully, they will contact me soon.

This dishwasher is built very well and can hold a lot of stuff. It’s very quiet and washes very well. I’ve had 3 other brands of dishwashers and this by far is the best one.

The Fisher & Paykel washing machine doesnt work well. I bought it Dec. 29th. It makes a loud noise. The first guy that came to my house said he had to contact his supervisor and I never heard from him again. After 10 days I called and they send me another guy. He came last week and he ordered a part. He thinks its my rotor. So I have to wait for the piece and he will come back. I was not happy with the first repair guy but now Im confident that the second one is going to repair it. He told me not to worry about it. I hope hell be able to repair it.

When I went in to the store and was looking at different appliances, I liked the Fisher & Paykel. I liked pretty much the whole look of it. So I bought it and read up on it. I made my purchase based off of the reviews that I read about the product. This was my first purchase with them. I got the side-by-side stainless steel refrigerator as I had recently purchased my first home. Compared with other ref models, it was more spacious. It was pretty much what I wanted for the dispensers on the front, and all of that. The price was better so I went with that one.

I have just bought a Fisher and Paykel fridge (E373L WW). I chose this brand only because nobody else makes a fridge of this size without a freezer. Well, nobody whose products are imported into New Zealand, anyway. I dont need a freezer. I lost confidence in Fisher Paykel many years ago. It is so hard to believe this company was once so highly revered by every New Zealand housewife. They made washing machines and fridges that never break down; well, not until well into old age. I still have in use a chest freezer made by them in the 1970s. They must have made enough profit in those days making products that lasted. Why cant they still do so? My fridge is only 6 weeks old and appears to be working fine. The two stars is not for the fridge but the company.

Looks great - love the look in the kitchen. Washes the dishes ok but have to make sure nothing blocks the washing arm which is sometimes hard to know until you open the door at the end of the cycle. Biggest complaint is that the machine is SO loud. I am so disappointed that I purchased the unit and would love to replace with a quieter model.

I had a Maytag that I had been suffering through with for two years and hated it unbelievably and I did not want one of those front loader machines because of all the mold and whatever issues with the door, and I have to worry about leaving the door open and cleaning the door, cleaning the machine and all that stuff for I got the Maytag and oh my God! I felt like it did a terrible job. I dont like my washing machine being locked for a big long period of time that I cant get into it and I have to sit there and wait and wait. It was horrible. I only used it on one cycle and that was the cycle that filled it all the way up because it didnt do a good job the rest of the time. Finally, I just had enough and I started researching, which I had researched when I bought that one too. But I started researching and really reading a ton of consumer information out there on the internet. I noticed that some other people have had the same problem I had and they bought this Fisher & Paykel. My husband knew I was looking for one and he came up with the same one. I said, Well, I dont know. I guess Ill try it. Well order it from Sears. I paid 200 and some dollars just to have it brought to me. But it was supposed to be new in the box so I ordered it from their outlet. Ever since I have gotten it, the minute you pushed for it to unlock, it stops immediately and its unlocked. And so, thats not an issue for me at all. It doesnt finish its cycle and then unlock. I truly love it. And I choose my own level that its going to be at. You can do that or you can let it do its own thing. I checked it a couple of times when Ive let it do its own thing and it seems just to fill it to where it should. But Im kind of old school so I like to choose my own water level. Also, sometimes Ill wash a load and do a little bit of a bleach in it, and then I want to rewash the whole thing. Once that water spins out of there, I can push it forward to be done with the cycle and start it over again, and that works. The other one did not work - I had to let it complete and for being so energy efficient it used so much energy you just cant even believe. This one, you still get to tell it what to do, you are in charge of it, and it does an excellent job.

I had a Fisher & Paykel drawer dishwasher, and when we upgraded our kitchen the theme was steel. We just went with the same brand because we really liked it. I liked the style and the refrigerator seemed to have the most room inside it for a counter-depth refrigerator. I had a counter-depth fridge before and you couldnt get anything in it. It was ridiculous. This one just seems to have a lot more room because the water and stuff are not bulky in the door unlike other refrigerators. The Fisher appliances are nice, with clean lines. We dont need all the bells and whistles. I just want things with space that are clean and seem to work really well. I love the gas range. It seems to have lots of space inside the oven. I enjoy the appliances. Im pleasantly surprised with them.

Ive had a Fisher & Paykel for ten years. I bought a a two-drawer dishwasher because I wanted the drawers. Its convenient to use and very quiet. We have recommended it to friends.

We were looking at the appliances at the store and the size of the Fisher & Paykel was convenient for us because we had a special place to put it in. Were very happy about it. I like it so far. Its very nice. I love the way it washes and removes stains. The one that I had before was 25 years old so I didnt have the gentle cycle and all those other options.

After our 30 something yr old Maytag clothes washer quit, we decided to go with Fisher & Paykel because that’s what the repairman suggested to us. We had it delivered. The installation was excellent. So far, the washer is working good. Excellent! No problem so far.

I have finally purchased a different brand of range and the never-functioning, Fisher Paykel 36 dual oven range will be hauled out of here. I have replaced the entire ignition system in this range, three times. These units are not cheap and that you cannot get the larger oven to turn on, and stay on, its ridiculous. I gave up on trying to use the large oven, when, after multiple repairs, it went off, mid-way while roasting a seven rib prime rib. Christmas dinner was very late that year.

When we built our house, my wife did her shopping around for her appliances and she basically liked the dual dish drawer concept and Fisher & Paykel seemed to be the only one around that had it available. Compared to the other dishwashers we had in the past Fisher & Paykel is superior in noise, cleaning, versatility. Being able to use just a minor amount versus the whole thing because it had two drawers, two different sizes.There’s a big problem we had with getting the warranty registered because the builder installed it and we assumed he registered the warranty, but he didnt. So we had to go back and look at the procedures. It took quite a bit of time to get the warranty registered correctly. Since it was a foreign country that was working in the United States, there’s a bit of a language situation too. Their accent was a little hard to understand sometimes.

I liked the drawer dishwasher design of Fisher & Paykel. Its my first purchase with them and so far, it works for me.

We spent 3 times as much for a trendy looking SS Double drawer dishwasher. We had the service people out 3 times the first year. He spent hours at a time on the phone to Tech support in New Zealand. Never got the bottom drawer from leaking. Subsequently it would trip a wet switch and would not restart until it completely dried internally. Finally Fisher Paykel offered a brand new later improved model. The catch was we had to pay freight since local distributor quit handling the brand. This cost $395.00 for shipping. Or as much as a mid range Whirlpool. It malfunctioned within 2 years. Local service tech got Fisher Paykel Tech support on the phone. Diagnosed as bad hot plate. Spent $200.00 to put new on in.Didnt fix problem. Further inspection showed it was a burned main circuit board. And now a burned wiring harness. I spoke to customer care about my issues. They have said document and possibly theyll do something? That is still uncertain. Ill repost if something positive comes out.

My Fisher & Paykel dishwasher is working fine and we have had a good experience with it. We are happy with its performance. We are liking the dishwasher that we got very much. It’s served the purpose that we needed and I would recommend them.

In April we purchased a $2000 Fisher Paykel fridge with water and ice maker. We quickly realized the door did not close properly and was misaligned as the water/ice maker worked roughly one week on one week off. We called our dealer and they sent out a service representative who told us the water/ice maker could be replaced but he didnt know how to fix the misalignment of the door. He said he would get back to me. By late July nothing had happened and he basically washed his hands of it telling me the Fisher Paykel regional manager had ordered parts and would get back to us. By late September the parts had still not arrived so we started contacting Fisher Paykel America for help. They kept referring everything back to the regional manager who, for some reason, refused to contact us with updates. We were still waiting for a fix when they told us in October that the fridge misalignment could not be fixed. We asked for another fridge and was told that they didnt make this model any more and the closest model that would fit in our space was $500 more and was 0.5 cu. feet smaller. I asked that they replace our fridge with this one at no extra cost and they refused only offering an in-store credit for the original amount. Sorry I expect more for all the grief and inconvenience they have cased us.

Adam the engineer was very good. He took the time to explain exactly what he was doing and left the appliance fully operational.

Fisher & Paykel is good, but not great because the handles broke on the dishwashers. Both of them broke and theyre pretty new. We just had them repaired.

I have recently purchased 3 Fisher Paykel appliances, Refrigerator (RF195AUUX1), 36 dual gas/electric stove and 2 drawer dishwasher totaling about $15K. The refrigerators ice maker broke after 13 months. I called and was told that the warranty was only 1 year so I had to foot the bill myself. Only 3 months later the ice maker broke again. I called Fisher Paykel and asked that they cover the bill this time explaining my large purchase and my sense of poor quality in the ice maker if it breaks this often. I was denied without hesitation. No ability to talk to the person making the decision on not to cover it. Any reasonable company that values customer service would recognize the fact that I made a large purchase of products and that there may very likely be an issue with the ice maker and cover the expense.

I had a Fisher & Paykel dishwasher before so I opted for it and bought a double drawer, the 2-in-1. We thought it was a unique purchase and it fit our kitchen well because its compact. I installed my second one myself and it looks good! The service has been good in the past and the warranty coverage is good.

From the day I purchased my washer, it has been the worst appliance that I have ever owned. It broke within the first week. It was still under warranty for 2 more repairs, not out of warranty. It has broken 2 more times. Its going in the trash!

We bought a Fisher & Paykel two-drawer dishwasher. We like that its quiet and it works really well. Weve recommended it to many people.

I have a Fisher Paykel 12 year dishwasher Model DD603. And when the top drawer stop working I did not wanted to call the factory service because I thought about the high cost of factory service calls. What a mistake that was. After checking with several local appliance companies I finally located one that said that they did work on Fisher Paykel dishwasher. After three visits during one month and after replacing several parts the serviceman finally gave up and said I cannot fix it, please call the factory service.I did send an email to Fisher Paykel service department and I received an immediate response confirming my request and 2 days later the service call was confirmed. The friendly service man arrived early (something very unusual for servicemen). It took one look at the dishwasher, did a five-minute software diagnostic, remove the front cover of the top dishwasher and point at the control box and said that is what is wrong. One small plastic tab of the control box was broken and the box was loose.He explained that because the age of the dishwasher the plastic becomes brittle and started to break. Gave me the price of the new box, very reasonable and mentioned he had one on his truck. He went ahead to get the new box. Close the cover, tested the dishwasher and he was out to the next service call in 20 minutes. It cost me $330 for a job well done. Great service and if you have a Fisher Paykel dishwasher do not call any other than the service department of Fisher Paykel. Great service. Thank you.

Bought this as a gift for my mom after she had major surgery. Her dishwasher had broken and she had always wanted this type. Works well since she lives alone, she can use just one drawer at a time and save. Great purchase!