Drawer dishwasher double works very good. Holds a lot for it size. Very reliable. Working non stop for 11 years without any problem. Very efficient and economical. Very quiet you wouldn’t know it’s working.

The Fisher & Paykel washing machine doesnt work well. I bought it Dec. 29th. It makes a loud noise. The first guy that came to my house said he had to contact his supervisor and I never heard from him again. After 10 days I called and they send me another guy. He came last week and he ordered a part. He thinks its my rotor. So I have to wait for the piece and he will come back. I was not happy with the first repair guy but now Im confident that the second one is going to repair it. He told me not to worry about it. I hope hell be able to repair it.

I was washing a load of laundry, I went down to throw them in the dryer. When I lifted the washer lid, there was a burnt smell! I lifted up to look under the washer to see the pump wet and on closer look, burnt! There is no power to the machine now. I called customer service to let them know Ive called around and found tech to fix it. He told me to call them to get authorization and the customer service agent told me, I dont know why youre calling us. I called the service tech back, now I have to pay for parts and service call on a machine that is only 2 years old! After looking up this washer and all the complaints on this company, I will never purchase this brand again!

I thought it was going to be a horrendous start because the ovens wouldnt work. There was one plug that was not plugged in from the factory. The technician came, plugged in the plug and I have loved them ever since. They are not the cost of other high end ovens, but are great quality. Fantastic! Easy to clean. Easy to use.

Excellent service, prompt delivery and good follow up of satisfaction. I like the stove, just wish there was a self cleaner on the oven.

I bought two appliances from Fisher Paykel - a double wall oven, $4K, and a range top $2K. I had decided to buy another brand, but was told in the store, that Fisher Paykel was offering a $600 rebate, for buying two appliances. A wall oven, Plus a cook top, or washer, etc. So I bit that carrot, and paid more for the Fisher Paykel, than I would have for the Kitchen Aid or the Wolf cooktop.I have had to spend so much time to try to receive this rebate. Probably 20 emails, several phone calls, numerous submissions of the claim form. There was some problem with it, every time. In the end, they said, I didnt qualify: because this is for a Wall oven, and cooktop. You purchased a Range Cooktop. Its still the same, it has 6 burners, and the range top style is actually more expensive than the basic cooktop. Its just rubbish, that they dont honor these rebates. I have tried to submit over and over, and it has been so frustrating. I have no idea if the appliances work well or not. But the rebate process does not. Dont fall for that.

I have the dish drawers and both handles have broken. I know how to open the dish drawers as I had dish drawers prior to getting these except that handle was one piece on the door. I was concerned when I got these dish drawers as several of my friends that I had talked into getting Fisher Paykel dish drawers had the same thing happen to them because they are made out of cheap plastic! This was the only reason I did not want another Fisher Paykel. I loved the one I had before because you have enough room to keep your dishes done rather than the one dishwasher that you can never fit all the dishes in a load. I called Fisher Paykel and they have not been helpful at all, not did they seem interested in doing anything about it. They know how cheap these handles are and when they are broken. You cant open the dish drawer. Both are broken and I do not let anyone load my dishes except me because I knew what happened with my friends dish drawers. I loved my first one that lasted 9 years without a problem but when I called the service man out, it ended up after 400 dollars where they were replacing parts and something else was going wrong, I decided enough was enough -- they said they could not fix it so I wanted another set but I will never get anything Fisher Paykel anymore. They used to be good and stand behind their product but now they just build a cheap machine and charge a large price for it. My timer is already not working correctly and it even changes the settings all by itself. I had no clue after only 3 years I would have such a piece of junk!

Ive had Fisher & Paykel AquaSmart Washing Machine Model Number WL26CW1 for approximately 7 years now and there has been big trouble. After the 2 year warranty expired it started to have problems. I contacted F&P and a repairman came out within a couple days. He determined that the washer needed a new circuit board (brain) which he would have to order. It took about 6 weeks to get the new brain and have it installed at a cost of almost $250 US.One and a half years after the new brain was installed the machine developed a new problem with the LCD display which is located on the circuit board (brain). Sometimes the LCD display cannot be viewed, nothing shows up in the window. Other times it works fine or it will show the wash selections in a faint image to which I can make a selection. The times that the wash selections are not visible I just count off the selections until I reach the one that I want (yes, Ive memorized them) and the washer will engage and work.However, at the end of any wash cycle instead of stopping the selected wash cycle starts all over and will continue to run over and over and over until I intervene and turn the machine off. Ive been doing this now for almost 4 years. I refuse to pay another $250 US plus to buy another new brain (circuit board) and dont want to buy a new washing machine until this F&P money drain totally craps out.

We bought a Fisher & Paykel two-drawer dishwasher. We like that its quiet and it works really well. Weve recommended it to many people.

Dont throw those washing machines away! They are valuable. They are about the only type of washing machines that can be easily converted to power generators for hydro, wind, bicycle applications. Dont throw them away. They can easily provide household power for energy efficient appliances. Google Fisher and Paykel generator.

My Fisher & Paykel refrigerator is much better than the other brands that weve had in the past. The only thing they should have pointed out at the time of purchase was that the ice maker is extremely slow. But I’d recommend it to somebody even with the slow ice maker in it.

I got the refrigerator from Fisher and Paykel because it was the only one that fit. They should keep making them because a lot of people dont want to gut their kitchen in order to buy a refrigerator. It is excellent and everything seems to last longer. Its a better refrigerator but it makes strange noises which it has made it since day one. You dont hear it running but I think its gearing up to run. So it must be normal noise. I even had to buy the floor model because the place where I got it didnt know how to order them and they didnt even know what price to charge me. It fits a standard, old-fashioned, standard cabinet height. These new refrigerators that are fancy and glitz are too big for a normal house unless youre a millionaire.

After posting a complaint about my Fisher & Paykel Double Drawer Dishwasher, I was soon contacted by Ms. **, Customer Service Manager in North America for Fisher & Paykel. What a pleasant surprise to speak with someone so professional, knowledgeable and interested in correcting the situation. Not only did she apologize for my prior frustrations contacting F & P customer service, she also personally managed the review and repair of my machine. I am delighted to report that the machine has been working without incident for the past month. I applaud Ms. ** for completely turning around my opinion of F & P and Consumer Affairs and for providing a forum for this to happen.

We purchased the refrigerator on July 2, 2013. Fisher Paykel seems to be one of the few manufacturers with boxes narrower than 35. Today is July 6, all is set up. Its been running for 3 days. However, the cold water dispenser is not dispensing ice water. The water is at 62.5 degrees Fahrenheit. That is the same temperature of the water from the tap. We have well water which comes out at 62.5 degrees Fahrenheit. So the water is not being chilled. I may as well drink from the tap. How do you get this water colder? It wasnt necessary for us to purchase this model if the cold water dispenser doesnt chill the water. What is the design rate of ice cube production?

Purchased the 2 drawer Fisher Paykel dishwasher 3 years ago. It does a HORRIBLE job cleaning dishes and customer service is no help. DO NOT PURCHASE THIS DISHWASHER - we also have a Bosch which is AMAZING!

After our 30 something yr old Maytag clothes washer quit, we decided to go with Fisher & Paykel because that’s what the repairman suggested to us. We had it delivered. The installation was excellent. So far, the washer is working good. Excellent! No problem so far.

I was one of those customers that was highly encouraged to buy a Fisher & Paykel Washer and Dryer. I was one of the lucky ones that purchased an extended warranty but that doesnt do anything for inconvenience. I have had to have my dryer worked on about five times. Once I had to wait for over eight weeks which means lugging wet clothes to the laundry mat to dry them. Ive had my washer worked on about four times. Now, my extended warranty is up on both machines and I noticed that my washer is leaking water. It seems that the water is coming from the top of the machine. I tilted the machine back and the only part that is wet is the side. I have read on the web that many other people are having the same problem. I purchased the washer in 2006 and the dryer in 2007. I really expected to get at least ten years out of these appliances since they are not cheap.

We were renovating our kitchen and I loved the idea of the two-drawer dishwasher because it’s just my husband and I, and they’re just made a lot more since. It seemed to work out better and it did. We were basically just shopping around and discovered Fisher & Paykel. It’s our first purchase with them. So I got it and loved it. After a year, we’ve had a problem with the handle part of the washer. The top part, where all your buttons are which is right above the handle, cracked within a couple of years. And it is a plastic piece. Maybe it’s just weak in that area so that when you do open it, and they didn’t crack at the very same week but within a short time of each other, they both have a crack in that plastic handle. And I sent a picture which was very obvious where the crack was. When I wrote Fisher & Paykel which was probably a year after they cracked, they said, “We’re sorry, your warranty has run out. We aren’t going to be able to give anything for you.” I feel like we’re two people. I hadn’t really worn it out. I may have lived here and had my kitchen renovated four years ago but I still didn’t wear out the dishwasher. We have a summer home on the river which we spend a lot of time there. I feel this way, I can’t be the only one with this two-drawer dishwasher that had this problem.

They looked nice in the picture. When I saw them for the 1st time, the construction looked cheap but I thought, well, Ill see how they perform and not judge a book by its cover, so to speak. Anyways, I have had them for just about a year now and cannot wait to get something new. The washer always stops working and wont spin out. So I have to wring out the clothes. The washer doesnt wash them very well. I can still smell odors after my clothes have been washed and dried. I dont know why, but all of our clothes are getting these small holes all over them. The lip on the washer locks so you can start it after you put detergent in. I can go on and on. Save yourself the trouble and buy a Maytag or Whirlpool, anything but this. Its cheap and the makers should be ashamed. But I dont think they will be around long. You market garbage and you’re soon to be out of business. Hope someone actually reads this before they buy one. I wish I did. From the looks of the ratings, everyone else seems to think the same.

When my old washing machine started leaking and my worry-free contract with Public Service Electric and Gas can’t fix it, I decided to go to Lowe’s and look for a replacement. The Fisher & Paykel washing machine was on clearance because it was the last one, so I ended up getting it for $329. I hadn’t heard of the appliance. I wasn’t looking for that specific brand. When I came home after I bought it, I did some research on it. I have no complaints with it. I’m single and don’t do a lot of washing, a couple of loads every couple of weeks. It seems to work fine. My Fisher & Paykel washing machine is reliable and energy-efficient.

Fisher and Paykel gwl15 washer: the circuit board fuse blew due to a faulty drain pump. This is the 3rd time this problem has happened. Do not purchase until F&P designers fix this.

I have been trying for 6 months now to get the correct part for my 2 year gas range, the oven igniter does not work. I have been sent the wrong part 4 times and in my last discussion with their service department (3 weeks ago) I was told they do not make the replacement part I require. I asked them if they are going to provide me with a new replacement range. They said they would get back to me and to date I have heard nothing even though they promised to get back to me the next day. I have sent numerous emails following up and they are ignored. I am now taking them to small claims court to settle the matter. I WOULD NOT RECOMMEND ANYONE BUYS a FISHER PAYKEL PRODUCT. High prices, poor quality and poor service.

I am seeing a recurring theme about the drain pump failures. In my case, the drain pump has now failed 2 times on my GWL11US washer. The first one was leaking all over the floor. After purchasing the second, it was better but still, the floor would get wet under the washer. Not to mention, it took about a month to get a replacement (backorder). I purchased a plastic pan to place under the washer to keep this appliance from ruining my floor. The other day, the windings on the pump motor shorted out, stunk up the whole house and the motor control board just shut down in the middle of the wash.In my opinion, both of these F&P appliances are the poorest excuse for a washer/dryer I have ever seen. The plastic lid on the washer has cracked and the overlays for the operational buttons (keyboard) have many cracks around them also. Had the design engineers put some thought into the control board, they could have planned in some short circuit protection for the control module, so it could survive a shorted load of the pump motor. Or was it planned that way to make more money? This is the first and last F&P product I will ever buy.

I was hesitant to buy a Fisher&Paykel refrigerator; I did not know the brand at all. But with the existing dimensions I had to work with, this was the only brand that would fit. I have been pleasantly surprised. Runs great so far, plenty of room, looks sleek and elegant, and my electric is down by 1/3!! I have only had it for six months, but so far so good.

We have a 5-year-old dryer that I was told had a right bearing out. When they tried to replace that, he said the drum would now have to be replaced? Trying to fix it myself. Cant find parts anywhere. Help?

Washsmart 8.5 kg. If you pause the wash in the deep rinse cycle so you can add fabric softener it will drain the water. If you use the fabric softener dispenser, the softener is dispensed during the spray rinse. The lid lock activates during the deep rinse cycle, the reason I was told was because a child drowned in the w/machine. BTW the lid lock does not activate during the wash cycle. I hate this machine, I am 64yo and this was to be my last investment in the washer dept. I am going to see if I can get this thing re-programmed! Totally useless. Had the Smartdrive7.2. $800 down the drain.

Fisher Paykel Intuitive Dryer - We purchased a new Fisher Paykel washer and dryer three years ago which was installed in our new home on an interior wall with a straight shot through the roof exhaust pipe. After only four months of using the new dryer, the exhaust pipe became stopped-up with a considerable amount of lint. The exhaust cap on the roof had to be removed to allow access for removal of the lint from the exhaust pipe. This process had to be repeated about every 4 to 5 months since. Since the dryer lint basket very seldom collected lint and had to be emptied, four weeks ago we had the service technician out who determined the lint screen had been torn in numerous areas. Since the lint screen is within an enclosed area, he advised there must be some defect in the dryer lint basket which was cutting the screen. Over a period of time if left unchecked, this could have become a fire hazard. Is there something that can be done to prevent this from happening again? If so, please advise.

Horrible, horrible machine. I purchased a washer in 2007. The diverter valve had to be replaced within one year. Next, the pump failed; water leaked everywhere and shorted out the computer. We waited several weeks for replacement part. That pump failed as well. Another new pump was replaced in March 2011, and now the machine is leaking again. The water is coming from the pump. We called F&P customer service, and after discussing our problems with F&P, we were shocked to learn that you cant use bleach in these machines. To me this seems like someone selling a lawn mower that cannot cut grass. I will never buy an F&P product again. Ive read F&Ps responses on this site, and their responses are wholly unsatisfactory. Sure machines will need maintenance and repair, but I think a machine is inherently defective when its cost of repairs exceeds the purchase price within a short period of time.

The other day, my husband was doing laundry and part-way through the load, the washer started beeping and stopped working. He then called the customer support center and got the name of the Fisher Paykel dealer here in town to see how much it would cost to get it serviced. While he was on the phone with the customer support rep, he was told that based on the lights that were showing up it was an error code 346, but was not told what that meant. This morning we called to see what it would cost to have someone come out just to look at the washer and were told he would cost $75! I think that is a large fee, considering we live in the same town less than a mile away. Today, I was looking online and read that the warranty was usually around 2 years. Im sure our washer wasnt 2 years old, so I called the customer support number myself, after taking down the model number, to find out if the washer was still under warranty. The guy on the phone was not able to tell me if the washer was under warranty or not. He didnt even offer to take down the serial number to see when the washer was made, but told me to call the store we purchased it from to see if they still have a record of when the purchase was made. We purchased this washer from Sears and shortly after we bought it, they stopped selling this brand.What should we do if they do not have a copy of the receipt? I dont even think our bank records go back any further than a year online. I have searched to see if I could find the transaction, but have not been able to. I would hate to buy a new washer after only owning this one for less than 2 years, and really dont want to pay $75 just to have someone look at it and then pay for repairs on top of it.

GWL15 Washer - When my water pump went out, it dripped onto wiring for the computer panel, which in turn shorted it out causing me to have to buy a panel - also because of a design flaw of the machine. I really like my washer and dryer very much, but that problem did not make me very happy!

Fisher-Paykel washer, replaced the pump twice. Works great after more than 10 years. Price has gone up, I would look to other brands for a replacement though. This washer is easy to repair and very reliable. I have replaced the agitator once, about $100, did it myself. The design lends itself to easy repair by the owner. I would recommend the deep clean cycle with washing soda at least once per month for optimally clean clothes. Just program the clean cycle, dump in the washing soda and turn it on.

We were buying new appliances because ours were 22 years old and the refrigerator was starting to have issues. We only had a 30 opening and we werent satisfied with any of the big refrigerators until we saw the Fisher & Paykel. I couldnt get it out of my mind and we went back and bought it. Compared to other models Ive had, its excellent. Its got the bottom freezer, which we love. We like how the shelves are. Its got such clean, nice lines. Its so beautiful we dont want to put anything on it to cover it up.

I have Benign Positional Vertigo and its either we raise the traditional dishwasher up off the floor to where I didnt have to stoop over and load the appliance, or I look for another appliance and make it much more convenient for my use. We ended up purchasing the two-drawer Fisher Paykel dishwasher and it broke within the first couple of months. But I had warranty through our local store (and I think Fisher & Paykel gave me three years warranty) so an appliance repair shop out of Corpus Christi, Texas came over and installed a new one. It’s an excellent product, it does as advertised and I’m very happy with it. Although sometimes it doesnt dry the dishes as well as Id like for it to, but I dont know if thats an issue of just trying to run it on the economy side of it and maybe I run it on that quite often and change it around...

I am an electrician and I see Fisher & Paykel appliance in some of our custom houses. I’ve seen them in the kitchens so I thought it must be good if these people are spending a ton of money on this house. It must be a good refrigerator. I have purchased one Fisher & Paykel refrigerator that’s in my house. They’re nice, clean-looking products and reliable, as far as I can tell so far. It’s a cabinet depth refrigerator, but I was very surprised at how much we can fit in there. It was a perfect fit! The temperature is always steady.

In 2008, I purchased a washer/dryer from F&P. The person talked me into an F&P when I really wanted something else. Never hearing about this product, he convinced me it’s the best out there and their biggest seller. Boy, he was wrong! The washer sounds like a jet airplane when it spins. Sometimes, I have to spin them twice to get all the water out. The bearings in the dryer have been replaced 2-3 times, the thermostat, sensor module, and central module. Each time was at least $100 or more for a total of 5-6 times. I contacted a representative and was given a case number. Today, I called because the bearings are going again. That means another service charge. The next step will be the curb!

One feature is that I can choose a fast wash or a full water wash and that I can choose a soak or not to soak. I can wash and rinse in all hot or warm or cold. Also, the was is in an open drum with no center agitator. It's less hard on clothes.

In 2006, I decided to upgrade a perfectly operating set of Maytag washer and dryer that I purchased in 1992. That included a set of Fisher & Paykel washer and dryer. These units have been a problem from the beginning. I have the top load dryer. It got to the point to where the dealer could no longer help me. They even gave me a replacement after 2 years of ongoing problems. Now, the replacement is malfunctioning. I hate to say it, but these units are junk. I bought them because of reputation. But I will never ever recommend anyone buying them.

My former neighbor had a Fisher & Paykel washing machine and when she no longer wanted to top load and we were moving, she offered it to me and it lasted maybe a year. It was not even a two-year old machine and we had to have parts replaced on it. When we moved in here, I bought the Fisher and Paykel top loading dryer because of its energy efficiency and I had multiple problems with that, to the point where it needed to be replaced and then after it was replaced, the service people had to come back in and they had to take off a piece of the top part that was rubbing on the dryer.I replaced my washing machine with a GE and that has been okay. The dryer seemed okay, but I dont trust it and the only way I got service was to call Fisher and Paykel themselves and speak with the representative there. Fisher and Paykel claimed that the representative that supported this area where I live was having family emergencies. Im also having an emergency when I had a lot of laundry to do that I dont have time to go out a Laundromat to do. I hold my breath, I wont leave the house when the dryer is running. I constantly go in and check it because Im just not certain. It took me seven months of dealing with the problem and then finally they agreed to replace the machine with a new one. Its fine, but I still have little hesitation about leaving it unattended. I dont have the money to replace it. When I do I will.

We built a new house and purchased all new appliances Feb 2007. New fisher paykel washer GLW15 - loved it at first. Their repair service is done by Howie **. I had them repair the Uline wine cooler and after a year of them ordering parts and trying this and that, I would not have them come back to my house for the washer. I used a respected appliance repair person used for years on my apt building. June 2009 replaced drain pump, August 2010 replaced drain pump. February 2011 replaced drain pump, June 21, 2011 drain pump is fine, circuit board is shot. One on order - it is now August 17 - still no circuit board and no idea when it is coming. I have no had to pay for laundry to be done for 8 weeks.

Dcs366 Propane Gas 36 range - Range arrived with a faulty broiler ignition. It took almost two months and three service calls to correct the situation. However, the customer service technician and the customer service representative at the dealership were excellent in their response to the situation. Although the problem has been resolved, I remain anxious about the stove making through its warranty period because of this experience...... something I shouldnt have to feel for something in this price range. The other disappointment I have is the design and material used in manufacturing the drip pan beneath the burner grates. They are made of a textured type of metal that encourages brown spots and discoloration that is extremely tedious to maintain. Other than that, the stoves features of low simmer and high BTUs, and accurate oven performance help compensate for one of the above issues.

I heard about the Fisher & Paykel two-drawer dishwashers and that’s what I wanted. It was the only one that had the two-drawer. I wanted my kitchen redone and they just put it in about a month ago but it’s not done yet, the total kitchen. So I haven’t used it. So I don’t know how it works or anything. There’s a lot of plastic stuff in it and I have a feeling it’s going to break. It’s not made as strong as an ordinary dishwasher is. I would just rate them average because I think one of the little plastic things broke when they put it in. It’s not anything that makes a big difference or anything. That’s not very good.

I already had one of the F & P double-drawer dishwashers at our other house before we moved here and we gathered the whole kitchen here. I put a single-desk drawer on each side of the sink and then a regular storage drawer below so I don’t have to bend over. I chose the Fisher & Paykel appliance because I was fascinated by the concept of the desk drawers and design-wise, doing things a little different. And then when we downsized from a 6000 square foot home to a 3000 square foot home, my husband and I both said we wanted to get them again. So we went 90 miles away to get them. We like the new models of F & P appliance compared with the old ones we’ve had in the past. They’re better, and the new ones are so quiet. We just love them.

When we built our house, my wife did her shopping around for her appliances and she basically liked the dual dish drawer concept and Fisher & Paykel seemed to be the only one around that had it available. Compared to the other dishwashers we had in the past Fisher & Paykel is superior in noise, cleaning, versatility. Being able to use just a minor amount versus the whole thing because it had two drawers, two different sizes.There’s a big problem we had with getting the warranty registered because the builder installed it and we assumed he registered the warranty, but he didnt. So we had to go back and look at the procedures. It took quite a bit of time to get the warranty registered correctly. Since it was a foreign country that was working in the United States, there’s a bit of a language situation too. Their accent was a little hard to understand sometimes.

I bought a Fisher and Paykel refrigerator. It was one of the few fridges that had the right size dimensions to fit in my kitchen. In terms of performance, there are some good things about it and there are some things I’ve been disappointed about it. I like the quality of the shelving, that it’s glass and that there’s metal on the doors. The fan inside the refrigerator is a little loud, that’s one of my complaints. The other complaint is that it doesn’t make very much place and I wish the freezer was a little larger. It’s kind of funny, sort of V shaped. Because of that, it doesnt hold as much as it could than if it was more like a traditional square shape. This F&P refrigerator did not meet my expectations considering the price.

After 14 years, my double dish drawer (Model: DD 6021 / Serial Number: 88247AUD550367) has corroded in the frame in such a way that whenever I try to wash a load, it leaks and triggers the float switch. I tried to seal the corroded area with some silicon but it did not work. I assume that the only way to correct this is to purchase a new dish washer; one that lasts longer than 14 years. With the initial cost of this machine, I would not expect to be replacing it due to simple corrosion. I really liked how it worked.

When I first saw my new fridge, I was like, Ooh, how pretty! I liked the look of it, sleek and nicely designed. The last refrigerator I owned was just ok, but my first ever that I had bought. I noticed that the Paykel was European and that was impressive to me. The price was a good one and it seemed very well received online as well. It had good reviews and such, so I went ahead and tried it. Very nice. Currently, I rent my rooms and my roommates like it very much too.

The Ecosmart FP Washer was recommended by a designer friend of mine who loved these washers and said she had recommended this to several of her clients. It had a belt driven motor, was low maintenance and easy to repair. So I bought mine in 10/2009. It has worked great for 3 years and btw just last week, I recommended it to a friend because I loved it so much! Anyway, a few days ago I noticed a leak had developed so I had the repairman come out. He said it needed a new part called an Electronic Pump Assembly or a Kit Repair and Fuse at the price of $343.45 with labor at $220 and tax at $29.96 totaling $592.41 (oh, and service fee of $49.95 just to tell me this). What?! I said, That is almost the price of a new washer? He said, Yes, I see this pump go out a lot on these washers but the new part has been improved and should last about 10 years. But darn it, I shouldnt have to pay the cost of a new machine just to get that defective part replaced. I am so disappointed and frustrated because I actually like this unit. Im not sure if I want to risk purchasing another FP Washer (what if it still has that defective part?). It only lasted 3 years!

Our old refrigerator was not working properly (from the 1970s) so we decided to purchase a new one. Fisher Paykel was the available unit at our local stores that I could bring home right then. I love the energy efficiency. Its wonderful, and I already have recommended it.

Bought Fisher Paykel fridge freezer. Its just over 3 years old. Noticed the inside liner is cracking. Phoned F&P. They admit there is a fault and cant be repaired but all they want to do is sell me a new one at staff rates. I feel this is not satisfactory.

I purchased a brand new F&P washer and dryer. We really do like them, and we have had no problems except the dryer tumbling issue which others have had. Last year in September, the dryer made loud grinding noises and then parts fell onto the laundry in the dryer. We replaced the parts and again the parts broke off onto the laundry in the dryer. I am checking to see if F&P will pay for these parts or if there is a consumer class action out there we can join. Can anyone give us information on this subject? Thank you!

My first F&P dryer worked fine for a year and then continually tripped thermal switches. One actually has to remove a panel to reset this as it is not accessible from the outside of the dryer. F&P finally replaced this (well, I got a new dryer for the privilege of paying them $250 for the prorated use of the old dryer). I also spent another $250 re-venting the dryer because they were concerned that the venting that worked fine for my 25 year old Maytag was insufficient for their unit. Dryer #2 developed a bearing squeak--quiet at first but now is extremely loud. The tech from the company that sold me the dryer claims the bolt is frozen and the bearing cannot be replaced or at least cannot be replaced for a service call cheaper than half the price of actually replacing the dryer. Meanwhile, THAT store has ceased selling the product and no longer will work on F&P machines. The tech recommended by F&P after this told me the same thing and recommended that I save my money and buy Samsung.

If you are buying based on reputation dont bother with Fisher & Paykel! On Jan 18 (2016) I bought a dryer (DE6060G1) and within a week the heat valve had broken. Thankfully 2nds World replaced the machine the next day. 6 weeks later and again, low and behold the same problem occurred. Unfortunately I had to use Fisher & Paykel customer service and what a nightmare! It would have been easier to buy a different brand than put up with the crap they delved out.According F & P as I use the dryer everyday its my fault (and no wonder!) the machine broke down! (that was repeated today when I spoke to the company again). Speaking to the lovely technician this problem is happening again and again with this model. But the company will not replace it with more reliable product (the proceeding one DE45F56) but will continue to send out what appears to be a technically faulty machine. Whats worse is that its going to take two weeks to get the machine repaired. WHY? My advice go for older model or even better go for a different brand all together, its so disappointing!

We purchased a Fisher Paykel washer and dryer from a local Lowes just about 3 years ago. When the new appliances were delivered, within the first week the dryer had to be replaced because the frame was bent out of shape and was not repairable. Our dryer stopped drying clothes in the last couple of months. We called the repairman who came and diagnosed the situation as the board had gone out and would need to be replaced as well as the reset switch. He told us our laundry room was a bit too small and that had caused the dryer to overheat. So why hadnt it done this in the last 3 years? The repair bill was over 300.00 dollars and the repairman suggested that we might need to leave the front cover off the dryer so it wouldnt overheat. He replaced the cover.Within the first month after the repair, it did it again so we took off the front cover and hit the reset switch and it worked again. The dryer blew the circuit breaker 2 weeks ago. 4 days ago, the dryer overheated and smelled hot throughout our upstairs. We unplugged the dryer and let it cool down. We have put well over $1000 in this dryer and it is not good. We will not purchase another Fisher Paykel appliance again and would not recommend this company to anyone.

I’m pissed off because the dryer was about four years old and I had to have it worked on about three times and ended up throwing it away. On the top load, the plastic parts just broke and the door wouldn’t come up and jammed. It got brittle and broke out. I spent about $900 for this dryer. Right at four years and it just fell apart. The bearings went out about two times. And one of the switches went out. And the door got misaligned. The parts must have been breaking then and so it caught and bent the door. I loved that dryer but I had to get a front load. The top load was more convenient for me. I am not satisfied because of the parts. They need to change the parts. The hard plastic parts dry out and become brittle when it gets heated enough and the bearings they use on there should be linear bearings as they are much smoother rolling and quieter bearings. I could have gone and got another type of dryer than go back to Fisher & Paykel, but I went back to Fisher & Paykel because that’s what I believe in and I got the service out of it, but, if I have another disappointment, they won’t get anything else from me again

I purchased an FP washer and dryer from Lowe’s on 12/26/2011 for a second home in Palm Springs. I used it once. When we returned in February 24th, 2012, the machine would not even turn on. It was scheduled for repair on next visit. It’s not very promising for reliability after literally one use for a load of towels. I plan to work with Lowe’s in April to determine a return/replacement. It’s very disappointing.

I am very pleased with both my Fisher Paykel washer and dryer. I purchased my washer 5 years ago and love it. So when my old dryer went out, I went with the Fisher Paykel dryer. I am very pleased with this dryer. It is very efficient and does a great job with anything you put in it. I recommend them both to everyone. Great product!!!

We bought this top load washer after being told it was one of the best and it is literally destroying our clothing. Even brand new clothes after one wash come out with rips, tears, and holes. It is absolutely unacceptable for a washing machine to destroy the clothes it is supposed to be cleaning.

Fisher Paykel phoned me and offered to supply the parts if I pay for the labor. So instead of $377.85 it cost me $93.00 to fix my washing machine. Im happy with the outcome. Hopefully my washing machine will give me another ten years of service. Thank you Fisher Paykel.

The Fisher & Paykel dishwasher is in our RV. We chose it because it would fit in the space we have. We like it very much. It’s a well built nice unit.

I have been begging my husband to replace our 3-and-1/2-year-old washer and dryer. The top loading HE washer ties my clothes in knots, stretches them out and pretty much ruins them. It also needs the load rebalanced; sometimes up to 5 times in a wash cycle. The dryer keeps overheating, and I have to tip the dryer up to squeeze my hand under the bottom to hit the darn reset button all the time. Now, the dryer is squeaking and super annoying. My husband is now ready to buy another dryer and let me tell you, it wont be a Fisher Paykel. I just need to work on getting him to throw out the horrible washer.

I bought a 2 door fridge with a freezer 3 months ago. My horror this morning was extreme when I found the ice was melting. I rang Fisher Paykel service for an urgent repair and was told the earliest they could come out was in 8 days time. I asked if I could use a local repairer, and was told that would void my warranty. I said, Surely you have an authorised service centre on the Sunshine Coast? Nope, sorry we dont. I said, I had over $1,000 worth of goods in the fridge. Sorry we cannot do anything about that. Best offer is I will be put on an urgent list. For heavens sake, this is total garbage.

I currently own a Fisher & Payel washer and dryer and just bought my second dishwasher. Im very happy with the products. My only complaint is the soap dispenser has two prongs inside it so if you use a powder cube and not the gel (which I dont like) you cannot get the soap powder cube in the holder. Poor design. Other than that I am really pleased with my FP appliances.

Built-in oven - love the performance, the looks and how easy to use. Cooks food to perfection.

Fisher Paykel has the most inefficient customer service/repair arrangement I have ever seen. FP provided me with three numbers/businesses to contact for washer repairs. Two local companies do not service my area. The one that does service my area, A&E factory repair, does not have a contract with Fisher Paykel. Imagine! Call them, but there is no agreement! I have an authorization for parts from FP but A&E will not order them unless I pay for the parts and try to get reimbursed from FP. FP says we dont accept this authorization. Since the companies dont work together, hows that going to happen? I have made at least a dozen calls to FP and A&E and each help line tells me to call the other one for help. After looking at other comments about FP washers on this site, and from my own experience, Im convinced that FP appliances are money pits and health and electrical hazards. Customer Service numbers are merely smile and nod over the phone tools. ..frustration will make the customer go elsewhere.

We wanted the drawer capability of the Fisher & Paykel dishwasher. It is far better in performance than other dishwashers weve had in the past. Its extremely quiet, runs on a very short cycle and very efficient, an outstanding product with a unique flexibility for a dishwasher.

I have a number of friends who had had Fisher Paykel in kitchen remodels. I heard good and bad, and my designer recommended it once we got started with the kitchen. He said Fisher Paykel made all the dishwasher drawers for everybody else. So we might as well go with the one who makes the most of them. I have a full-sized dishwasher to handle everyday other things but I wanted something just for little things throughout the day that build up in the sink. When I saw them, I was very impressed and I was extremely pleased with it. I like that it holds everything and its easy to operate. This was my first purchase of a Fisher Paykel. I had problems with it in the beginning. I dont know whether it was related to the person who installed it or the way that it was installed. Every time I went to use it for the first two weeks, I got an error message. We finally figured out that it was pushed too far back in the cabinet and it was pushing into the waterline every time that happened so it was causing the error message to tell me that it wasnt connected. But I like it now a lot.

Fisher Paykel would not replace a part that is needed for a fridge that is 4 years old! I have a warranty company that will fix it and Fisher Paykel refuse to send the part over to me. Also, this fridge does not hold its temperature. You need to keep a thermometer inside at all times. Customer Service is appalling and rude and would not send the part to me for my warranty company to fix. This is the worst product I have ever purchased!

We love our dishwasher. It is my favorite thing to show people in my kitchen!! So easy to do a quick load. Works great, is quiet and just love it.

I was separating the grounds and neutrals on my service panel when I got shocked by one of the ground wires. I traced the ground to the incoming cable and found the breaker that fed it. I turned the breaker off and looked for the outlet that has dead. It turned out to be the washer outlet. I then made a two wire cable to test the ground. I have pictures of the test procedure. I have owned three Fisher Paykel washers over the past 10 years and have them still. I then tested all three and found all to have this VAC on the ground. I have some pictures to verify the serial numbers and test on each.

Buyer beware. What a lemon. Or do they sell orchards full of lemons? I have had nothing but trouble from my Fisher Paykel fridge. No help from customer care. An automated machine would be more sympathetic. In July 2010, fridge overheated. The technician came and took 5 minutes to crimp brackets. Cost is $121. In February 2011. The fridge overheated. The technician came and took 5 minutes. Fan wire had separated and detached due to ice building up. Cost is $125. In November 2011, the fridge overheated. The technician came and the fridge was sent away for two weeks. I had new refrigeration unit put in and only three months later, in February 2012, the fridge overheated. The technician came and replaced fan. Cost is $125. I did ask for a different technician and was told I had to wait three weeks. How can anyone go without a fridge for three weeks? Please do yourself a favor, dont buy Fisher Paykel.

Purchased washer and dryer 4 yrs ago for my new home from Homemakers appliance store. Washer has been doing good but dryer is now broken, lights but will not start. One month ago, had same problem. Called an appliance specialist to fix it said motor was down. 3 days later it started working. Im frustrated. Customer service does not respond to calls either.

I bought a Fisher and Paykel Eco-Smart wash machine May 2007. I paid $744.35 for the washer and I also bought an extended warranty. However, over the years I lost my receipt and of course no one could find where I paid for the extended warranty. I began having problems with the washer within a year. First several times, no problem. However the sixth year, this year in March, I was told that my washer was no longer under warranty and there was no extended contract on file. The reason I bought the extended contract was because the washer was already covered for 5 years and 2 extra years was very appealing given my previous experience with wash machines.I have been a home owner for 30 years and that was my 3rd wash machine. I have never paid that much money for a wash machine and had I known it was no better than any of the other (used) included, I would not have invested so much. I will never buy another Fisher and Paykel and never another major appliance from Lowes.

We purchased our Fisher & Paykel set in 2005. We purchased the washer first as our GE model took a dive after 12 years of faithful, service-free service. The dryer caved about 5 months later and we replaced with the Fisher & Paykel ECOSMART for $825!!! Now, we are usually not people to splurge on this stuff. Our GEs did great so we took some convincing to upgrade, but we did. In hindsight, I should have taken the $400 GE and 12 more years of service-free service over the FP. Our first service call was in 2008 because the bearings went. We had 2 more service calls to replace those again and again since then along with a service call for a vent issue, a heating issue and now a fan issue. 5 calls in 8 years at $75 a pop PLUS parts, todays call was $200 total!!! This dryer has cost us close to $2,000 in 8 years...no dryer is worth that when it comes with problems, service calls, replacement parts, and a not-so friendly customer service person who my husband just hung up with. DO NOT BUY ONE!!!!

My other choice would have been KitchenAid but I think they quit making these double drawer dishwashers that I got. The old dishwasher had stopped working. The unit I replaced was real cheap... It’s no comparison. But I don’t get to use this one - my tenant uses it but he’s not complaining about it. And I’ve asked him a couple of times, “How is it working?” And he says it’s good. I’m the one who purchased it and searched it out and make sure I’m making the right decision. The rep was very knowledgeable and answered my questions

Fisher & Paykel aquasmart washer - I have been quite happy with this purchase. A very quiet machine and easy to operate. I like the top loader as I was glad my old front loader broke since they smell and have to be cleaned often.

After several attempts to repair my dishwasher, the cause of the problem was found. The circuit board was bad. The board has been replaced three times and each replacement board has gone bad in a short period of time.

About the washer, dryer, and dishwasher.The washer has done great. The dryer is constantly broken. The dishwasher simply does not clean dishes well at all. Ive had Kenmore and Maytag and would recommend either over these worthless, expensive pieces of junk. The dryer heating element has burned out six times or more. Clearly, there is some defect that should warrant a recall. Dishes have to be pretty much washed by hand before putting them in the dishwasher. It is worthless.

I purchased the double dish washer from Fisher & Paykel. They have high quality products. It measures up pretty well to other appliances Ive looked at. My favorite feature on the dish washer is the 2 drawers.

My F&P oven was new when I purchased my apartment in 2017. A year later, I experienced problems with the interior lights and the glass ceiling that protected the roasting elements. F&P directed me to their authorized repair company in South Florida, Appliance Service Group, Inc. of Pembroke Pines, FL. I paid them over $800 in advance on Feb. 1, 2019 (they told me that the warranty was for only 1 year, when it is 2 years but F&P finally agreed to honor the warranty after I contacted them). However, my oven still has not been fixed as of April 17, 2019 - a 2 1/2 month delay. ASG has told me several lies about the delay....a part is on backorder, the wrong part was ordered, the part had to come from NZ, etc. I have been promised on several occasions that it would be repaired within 5 to 7 business days. It hasnt and for over 2 1/2 months I have been without the use of my oven. F&P and its authorized service agents are not to be trusted.

I had a Fisher & Paykel drawer dishwasher, and when we upgraded our kitchen the theme was steel. We just went with the same brand because we really liked it. I liked the style and the refrigerator seemed to have the most room inside it for a counter-depth refrigerator. I had a counter-depth fridge before and you couldnt get anything in it. It was ridiculous. This one just seems to have a lot more room because the water and stuff are not bulky in the door unlike other refrigerators. The Fisher appliances are nice, with clean lines. We dont need all the bells and whistles. I just want things with space that are clean and seem to work really well. I love the gas range. It seems to have lots of space inside the oven. I enjoy the appliances. Im pleasantly surprised with them.

I own the F&P EcoSmart washer. This machine has made holes in no less than 10 of my shirts! I dont understand how a washing machine could do this. From what I have read, there is not much I can do about it. It will probably cost me more to replace the shirts than what the machine costs. I’m very disappointed with this product.

I love the dishwasher. The top drawer is great for the two of us, but when we have company or I am baking it is great to have both drawers! I have a finicky back and the top drawer doesnt require much bending to load and unload.

I used to have a Fisher & Paykel and the reason I was purchasing something is I just remodeled a kitchen in a newer and different house than the one where I had the other one. I got the two-door dishwasher with the tall drawer. Its ugly. I didnt realize it wasnt the same in the front and they ruined the front completely. If I could have sent it back without paying a 25% up charge for returning it, I would have returned it. Im very disappointed. I have the recessed handle, it used to be all stainless steel, now theyve got some junky plastic in the front and thats terrible. I wanted the tall drawer but I assumed it was the same... it looks chintzy. Compared to the rest of my appliances, Im sorry I bought it. I bought it because its great for doing wine glasses although I find that the spot where the wine glasses go is just a slight bit narrower than what I used to have because Im having a little bit more trouble trying to get them into the slot. The dishwasher works just fine. Aesthetically, they ruined it. And I loved my other one. I just think that they didnt do a good job of remodeling it. It doesnt help the people that paid top dollar, I could have had a Bosch which is an equally competent dishwasher or any others and I chose this one because of the fact that I could do a smaller load so theres some wonderful things about it but the look upsets me.

I wanted to take the bins out of my freezer to clean them and get rid of some ice buildup and I can see no way to get them out. Theres no instructions in the users manual and customer service was unable to tell me how so they emailed me a video that was supposed to show me how to do it but the video was 6 years old and the freezer compartment didnt look anything like what I have now. Weve only had ours about a year-and-a-half and it is still under warranty. I emailed them back to let them know and they never responded to my email, and I even sent pictures of what mine looks like, so I called again and I was told that I would have to have a service rep come out to remove the bins and if he found there was no manufacturer defect they would charge me $95!!Yet they are not able to provide me with any instructions on how to do it myself!!! This refrigerator cost way too much have people answering the phone that cant help with something that should be a simple process... And maybe the bins dont come out at all but if they dont they should be able to at least tell me that instead of telling me they have to send out a service rep.

I had heard about Fisher & Paykel before as I use it in medical equipment. This dishwasher was my first F&P purchase. I have the Dish Drawer feature, and I love it.

Its efficient in its use of space, so its size is less than other make/models. I am happy with all aspects of the fridge - neat appearance, good proportions, plenty of freezer space, separate ice compartment, good veggie bin sizes, enough separate spaces to make finding things a lot easier.

I purchased a top-loading Fisher & Paykel washing machine in 2006 and it lasted until about 2011. In 2011, I again purchased a top-loading Fisher & Paykel washing machine. I gave the benefit of the doubt to Fisher & Paykel, thinking it was just a fluke that the first machine needed to be replaced. The second machine lasted until just as the warranty is about to expire. The machine is a piece of junk and I deeply regret being such a fool that I repurchased a Fisher & Paykel washing machine.

Fisher Paykel 30single wall oven - Purchased new appliances except for a ref about 7 years ago for a Kitchen remodel and used all Fisher and Paykel Appliances. Started having trouble last year w/ our single wall oven. The service technician diagnosed it as the Power Module, a cost of $215.99, only to find out that it was a convection element; so that was an additional $55.00 plus labor. Not to mention it took 6 weeks to get each part so a total of 12 weeks we were without an oven. This year we recently had issues and it was diagnosed incorrectly once again. Finally, we were told it was the Throat Element and could not be replaced. So after 6 weeks of waiting for the part to arrive we had to eat the part we ordered and the cost of 2 service calls only to find out we would have to purchase a new oven. Called Fisher Paykel and we promptly faxed the info they requested but it took a solid week trying to get **, our assigned go to person, to talk to us. They offered to sell us a new model at a 30% discount but did not offer to reimburse us for the money we had been out on parts and labor. Was very disappointed in the appliance, the time it takes to get parts sent from New Zealand, and the staff at Fisher Paykel. Will never spend another penny with them!!

Washing machine is very quiet, doesnt rattle the house, spins clothes so well that they are almost dry. The dryer collects lint unbelievably, and dries very well. The more you wash the same clothes, the less lint collects. Love both machines.

Im a kitchen and bath designer so I know about Fisher & Paykel. We have them in the showroom at the last place I worked, and I inherited that when I bought the display, when we downsized after the crash, and I just replaced it. I put it in my sister and brother-in-laws house, and they love it. Its a great appliance for Californians and retired people who are you know downsizing their homes, as their kids go off to school. Its also great for young couples with kids because they can do one load. The dishwasher is great because of the two drawers. Besides, its a New Zealand product.

Fisher Paykel DCS Counter Depth Refrigerator - I am absolutely BEYOND frustrated with this brand! Since last October I have had no less than eight, EIGHT, service calls to sort out why my ice maker drops ice cubes into the receptacle below that are freeze together. The ice that comes out of the cube tray is not frozen fully...therefore it becomes a big lump in my freezer. In order to get ice, we have to stab at it with a big knife. NOT SAFE to say the least. I have had two repair companies come to the house. Theyve called FP techs while at my house to go over the issue. The techs advice this last time was to adjust the temperature. (Or to tell me I dont close the freezer door...sorry on that one...it ain’t the problem or I would have had this issue all along.) I also dont overload my refrigerator or freezer door. Its not my first rodeo with an upscale appliance. If I could, I would dump this lemon on the sidewalk. But since my fridge surround was built for it...I am stuck. I have held back my comments for months, but as of yesterday, I am not doing that any longer. I have listened in to the FP Tech calls to the repairman. The first tech was so incredibly rude and insulting I wanted to take the phone from the poor repair guy and give him a piece of my mind. The second tech said, “Oh, just adjust the temp to a warmer temp,” Really? (Why is he a tech?) Did he not understand that the ice is NOT FROZEN all the way when it drops into the bin? The icemaker was replaced fully several visits ago...its something else and frankly, I dont believe for a quick second that its something the tech guys has never heard of before. Im not a repairman, I am a consumer. A very smart consumer that knows the buck is being passed. I paid $600 for an extended warranty on this unit. I expect the darn thing to work properly. If it cannot be repaired the FP needs to come forward and deliver a new one to me. I will simply not buy, nor ever recommend, this brand again. I would be disingenuous. If no one can repair it, not even the trained FP guys with the tech on the phone...I have no faith. Zero. So sad.

We purchased a new Fisher Paykel refrigerator in MAY of 2013 (two months ago). When delivered and plugged in, the compressor was very loud and created a tone that is at a frequency that is intolerable. High pitch buzzing. This is straight out of the box. After 2 months, 6 service calls and three days off from work and new parts, it keeps whinging along. So loud it is causing my ears to ring. Fisher Paykel is not responsive and is giving the business we bought it from a runaround (Cocoplum appliance Essex, Vermont). Even after filing a complaint with the US FTC and the State of Vermont Consumer Affairs, there is no resolution. We are waiting to hear back today and if no response, we will get a personal injury attorney to work on a hearing damage claim. It is probably the only way to approach this as theres no where to turn. I do not understand that when they delivered a defective product, they dont back it up with the warranty.

We got the two-drawer dishwasher from Fisher & Paykel. Our other unit died and this is the first time we’re purchasing from them. My favorite feature on the unit is it having 2 drawers. Were an older couple and I have one drawer of dishes a day which is perfect. If you have smelly fish dishes or something you want them to be done straight away. And it works very well for us. Im absolutely delighted with it. It works beautifully and its extremely quiet. And of course its a good Kiwi product. My wife is Kiwi, which is good. What else can I say?

About 4 years ago, we purchased a Fisher and Paykel Intuitive Eco washer. In the beginning we were very happy with our new product. Just shy of our warranty running out we experienced our first problem. It was pertaining to the pump/drain hose. Now, in the last month we have had to replace the pump and circuit board. It started with the beeps and a fault code. After turning the washer off and back on as instructed by the manual it began working again. A few loads of laundry later and now we smell a hot burning smell then the code alerts and now the washer stops working. We start with replacing the pump. Then the circuit panel goes out. Our repair man says the circuit board went out because of the motor so now they have an inline fuse to prevent this, its an upgrade. Okay, so we replace both parts. Great problem solved. Wrong.

Fisher & Paykel quicksmart washing machine front loader. Since getting this machine around 2 years ago, it hardly ever goes through a full cycle without an error blip, usually 37, or suds or just err flashing and blipping, it drives me crazy. I started using a natural very low suds home made powder and it stopped the blipping for a while, but now its back, and the drainage hose near the filter has never worked. I will never buy a Fisher & Paykel anything ever again.

The dishwasher needs to be fixed frequently. It seems the parts of machine are made up of materials cant last for some time even when the load of task is not too much. After sale service is completely bad. if you want to buy this brand bear in mind the technician are very lazy and are not concerned about consumers, and take longer time and expect more time than usual. The customer service is very bad as well. I called them several times to book on a service. I was obliged to wait at least half hour with no clear response. As a result if you are looking a brand with such feature getting away from them.

My dishwasher broke today and I called for service. They had the audacity to give me a date for July 18th. What kind of customer service is that. I would recommend stay away from buying as service sucks once you buy their product and not many people service their products. Buyer Beware.

Fisher Paykel determined my 1 1/2 year old dishdrawer NOT REPAIRABLE and refused to help with the replacement, stating that they do not have any in stock and told me that I will have to wait for an unspecified length of time.

We were buying a washer and we bought a Speed Queen washer because I heard theyre the best. And in the place where I bought it, they had one of the Fisher & Paykel dryers right there that was marked down and I let the sales guy talk to me into it. It was a good deal. So far, I have no problems or issues. Performance is good.

The refrigerator is noisy, the doors keep breaking, the stainless steel scratches and bumps very easily. Same with the ice machine, broke within a short period. Not impressed with this refrigerator.