Washer eco boost: It gets out of balance all the time. It throws water on the floor. The panel does not work all the time. Now it wont power on. It’s a little over 2 years old. I’m not happy. My hubby is really not happy, especially with a load of wet clothes in the tub. It’s junk!

Just today had a major breakthrough thanks to the Fisher & Paykel customer service representative. Marks Electricals delayed engineer appointment for over three months. No descent information to rely on. Thanking Fisher &Paykel for support I received and very patient representative, she is A Hero today.

We bought a fridge and a gas stove in October 2015. It is a nightmare. The stove does not have a warm temperature, so even at the lowest, everything burns. No clock on the stove to know if the stove has reached the good temperature, or no button either to program cooking time. Nothing, zero, and everything burns. The fridge? Each time you open the freezer door, it makes an awful noise with the plastic roulettes. The service guy said, The noise will go away in time... In time of what??? Very bad service also. PLEASE, DONT BUY FISHER PAYKEL. Waste of money and quality.

I average 5-6 loads per day! I love the computerized settings for the most efficient use of energy. This is my second washing machine from Fisher and Paykel. I would highly recommend these products to anyone looking for modern, simple to use appliances.

The reason we picked Fisher & Paykel refrigerator is because we have a built-in space and we had to have a certain width. This one came close. I could not find any other in the stores around here. I went to Lowes and asked them if they could order it and they said yes. Our Sub-Zero had gone completely out. Weve had it for about 30 year. I was used to the old one but I love this one. I love the interior and everything except for one thing. There is no meat tray in it. And my husband would like it if a jug of milk could fit into the door. When it was delivered it had marks on the door and I got in touch with Fisher & Paykel about it. They told me theyre going to send someone to redo the doors or give us new doors. These were blemishes and theyre getting it taken cared of.

I just purchased a new Fisher & Paykel washer and dryer. This is my second pair. My previous set I placed in a rental and decided to get a new set for myself. I had few problems with my older units. I understand my older dryer was actually made by an American company with a Fisher & Paykel nameplate. The new Fisher & Paykel set is a big step backwards for this manufacturer.The new washing machine is noisy and clanks when washing. I don’t know the cause but am assuming it is due to the tub not having a center post in the middle. The control panel has changed too. I would much prefer to be able to just push warm soak or hot wash or cold rinse, rather than pick thru the heavy, bulk, sheet buttons to try and get the wash settings I want.Now, the new dryer is something else altogether! I have a service man coming out to check on the top of the new dryer. This will be his second time out. The top seems to get in the way of the rotating drum and goes boom, boom, and boom every time the dryer drum turns during drying. The tops are flimsy plastic. I have a feeling it warps after being heated when the dryer is on high or low heat or the tops are not properly designed. A top loading dryer was an interesting idea but just wasnt pulled off well. Just buy a front loading dryer. I also have bubbles behind control panel masking. I would suggest interested buyers go to Consumer Reports Magazine and read further evaluations of washer and dryers.

Looks great - love the look in the kitchen. Washes the dishes ok but have to make sure nothing blocks the washing arm which is sometimes hard to know until you open the door at the end of the cycle. Biggest complaint is that the machine is SO loud. I am so disappointed that I purchased the unit and would love to replace with a quieter model.

In my all entire life I had been changed my range only 2 times. I have been in USA for almost 30 years, I had to change my range which was build in the kitchen since 1960s. I renovated my apartment 2008 and had to buy new range, which I chose Fisher & Paykel. Since the first year I had problem with the burners. I had spend more money more than the value of the unit. I highly recommend even do not go close to it, and to look at it even. The worse range that I had in my life.I called a couple of technician to let them know, all had been advise me it is not worth, change it.

We wanted to switch from a conventional dishwasher to a drawer type. We’re both getting older and decided we didn’t want to bend down to the floor anymore and so we decided we would go with this, and Fisher & Paykel essentially had a good reputation. We thought we’d try them and we’re pleased. We’ve had it since we moved into a new condominium at the end of June and it’s the Tall DishDrawer. It works very well. I am getting the cleanest, clearest glasses I’ve ever seen come out of a dishwasher. I like the way the inside of the dishwasher is set up because I like the fold down, fold up racks for the glassware which comes in very handy for various sizes. There are a number of clips for putting in very sharp long knives. As a cook, you use very long chef knives. In a regular dishwasher, you can’t really put them in. So I thought that was an excellent feature. Also the cutlery container is very nicely designed so that you can put all of your sharp steak knives point down. It is an exceptionally clean looking and clean staying dishwasher. The entire inside of the dishwasher is stainless steel. It’s really a dream to use. I recommend it to everybody.

The Fisher and Paykel refrigerator is the only thing that could fit in to my area in the house. What used to be in there was a 27 inch ref. And the ones theyre making now are 28-1/2 inch deep and larger. This was the same depth it. We like the bottom freezer feature of this refrigerator. The only negative thing is this one does not have a deli drawer unlike our old refrigerator.

We were looking for a second refrigerator in our home, and went to a company called Pacific Sales. They were closing that particular store, and the Fisher & Paykel unit we bought was probably a previous years floor model. Its got a lot of bells and whistles, one of which was not working - some alarms thing or something was bad. We called the service company and they came out and took care of it. It was a new unit and it had this problem... but other than that everythings been great. We had not really heard of the brand prior to making the purchase, but are very happy with it now that we have it.

ERIC ** did some warranty work on my refrigerator. He was on time and explained what he was going to be doing. He cover his feet and was very careful to cover the area he was working in and was very clean. He was polite, neat and efficient. He did a wonderful job of getting everything done right the first time and we were delighted. Obviously knew his job and very customer satisfaction oriented. I would certainly recommend your company and him to all my friends or anybody looking for service.

I love the new Fisher & Paykel dishwasher. I love it because there are a lot of things I dont wash. Its nice to have the two different drawers. I could put a smaller load in the bottom or a bigger load in the top where in the past, Ive either had to run the dishwasher with a really small load or I would have to wait until I filled up my dishwasher to wash everything. However, you cant get in some of the bigger things because of the way the inside is laid out. Its hard to get the dish soap in. You cant use the big box and have to put the soap in a smaller jar to pour it in but overall, I would not have gotten a different dishwasher.

Adam the engineer was very good. He took the time to explain exactly what he was doing and left the appliance fully operational.

We owned a KitchenAid dishwasher for 30 years without a hitch. When we updated the kitchen, the salesman from Grand Appliance recommended the Fisher & Paykel DishDrawer. What a mistake. It has never worked right. We have had so many service calls that I cant count them. I will replace it eventually with another KitchenAid. Perhaps you should take this one and analyze it like they do in med school with corpses - and perhaps you can figure out where you went wrong. By the way, not only is the electrical stuff faulty, but it simply does not clean the dishes. If I wash them first, it might sort of rinse them. Plus, to run it for 132 minutes for the small amount of dishes it holds is not exactly eco-friendly.

I have a Fisher Paykel dryer that needs repair. Called Fisher Paykel to find an authorized service tech. Turns out the nearest repair tech is 3 hours away. Before you buy this brand make sure they have a repair tech in your area. Useless appliance if you cant get it repaired.

I had to book for a service to my dishwasher. Booked online, confirmed appointment, technician never showed up. Called their 800 number and have been called back from Queensland (Australia). Still dont have another appointment, it is a complete waste of time. Never again with them.

I have a Fisher Paykel oven and Ive had it for 7 years. I have used the self-clean function only twice and both times the oven overheated and stopped working. The repairs were expensive, $500 - $600, I could have paid for a new oven if Id known it would happen twice. The second time this happened, the repairman told me that Fisher Paykel was aware of the defective thermostat and I could have it replaced but the piece alone cost about $500! I felt that Fisher Paykel should install the part for free since the problem is their fault. I opted to just repair the oven and never use the self clean function again.

We’re on our third Fisher & Paykel dishwasher. I don’t particularly like them. But we have the ones where they match the kitchen, the cabinets. So that’s why we had to stay with them. They’re good for a year or two and after that, it’s very expensive to upkeep them. You better know somebody who’s in the appliance repair business.

I went on holidays on 16/12/2014, came back to find my less than 3 year old f/P decided to break down with food in it which was not due to go out of code till end on January. Lo and behold came home to a stinking ham, cheese, butter, yogurt, eggs popped off like in ghost busters and salami, mayo, mustard, tomato sauce all through the fridge. Then to find out I had to wait 3 days for service as they only have 1 tech for the whole of Mitchell Park!!!

I needed new appliances for our remodel. We went in Pacific Sales and I wanted a dish drawer dishwasher and thats why I chose the Fisher & Paykel. Its excellent and I love it. I like the drawer. You can split it and it pulls out without having to lower a door. Its functional as far as inside and has all the different ways you can load the dishes.

I previously owned a Fisher & Paykel for 15 years. I recently purchased a dishwasher. It’s very quiet. They have very helpful customer service. They were able to take your call and you can speak to somebody directly because they are not that big of a company, just the right size. Would recommend.

As far as the product itself, weve had a great experience with the refrigerator. My biggest issue is with the water filter. It is suggested that you replace the water filter every 6 months. The filters are $50. I find that to be highway robbery. Its absurd to buy a refrigerator and then have to buy new water filters every 6 months. Theres no doubt you could make a filter that lasts longer than that and thats less expensive. I would venture to guess the profit margin on the filter is greater than on the refrigerator. Other than that, my experience has been great. I just feel taken advantage of with respect to the filter.

This is a continung saga from my earlier complaint.OK, so I called in the service repair person recommended to my by F&P Customer Service. Now mind you I had absolutely no choice in the matter because, F&P would not allow me to talk to their service personnel unless I was an official appliance repair organization sanctioned by them. The dilemma is as follows: The washing machine was 4 years old and stopped in the middle of a wash cycle. The display panel was dead so I could not read any codes. I Call F&P for advise on how to diagnose the problem. They refused to let me talk to their service personnel. My background is 30 year in computer a EE degree and of those 30 years I spent 4 years fixing large mainframes. So I know a little about electronics, control board, electricity, motors etc. This did not matter to F&P, ok fair enough but why refuse me the option to solve my own problem at my own risk.In addition a new machine would cost me about $550. Now the price tag I was looking at to fix the machine was about $300 to $400 for parts and if you add in a repair person: $100 for diagnosis and then another $250 for labor your talking $700 tops for parts and labor on a machine that lasted only 4 years and cost me approx $500. If I could eliminate the middle man then I could get away with $200 to $300 parts only. Because F&P service would not talk to me I would have to eat the cost for both parts which I speculated could be the problem. They would consider both part and not be restock able. Oh if they had just talked to me.Cutting to the quick the repair person confirmed that the motor control board was bad and, now heres the gem, I also have a burned out pump. To diagnose the pump problem the repair person called F&P service and they instructed him to ohm out the pump. Now I could have done that. So the end result was I was looking at $280 for part and, $250 for labor. On top of that the repair person also offered to buy the machine if I decided to junk it and, buy a new one. So now let me ask you, is there a problem with his scenario.So I called F&P parts and they are shipping me the parts for a grand total of $210 and that includes, shipping. But, there still remains a problem. If I install the part I void the part warranty and if I have the repair person do this then it cost me $250 maybe more because now they loose the part markup.So my position is as follows should I pursue a legal option. F&P recommended the service person I called and had them come is for a cost to me of $100. He diagnosed the problem to be the motor control board and the pump, the latter being assisted by F&P service. If I install both parts, pump then motor control, dont want the pump blowing the motor control again and, the machine does not work, I will conclude the repair person did not meet their obligation and, either I will request a refund for poor service (i.e. I will chase them down using the AGs office first then, take them to small claims) or ask them to further diagnose the issue at no charge. Count on it I will be there when they come in. I know my way around electronics.As for F&P they need to think further about how to deal with product repair. Their customers are being fleeced and F&P is complicate. Now heres a bonus. The repair man told me that the reason the pump went bad, which burned out my motor control board, hmmmm, was because, I used liquid detergent. Yes folks take a look at your grocers shelves and tell me what sort of detergent is being promoted? Thats right, liquid. Appears that liquid detergent breaks down the motor seals.The repair person recommended we use powder. My wife had to search hard to find a powdered detergent.So folk your washer is doomed from day one. Now I dont make these machines but I was wondering if there could be a class action suit in here.Oh and by the way those dryer sheets you put in to make your clothes smell good. Well they can coat your dryer and start a fire and if you have small children well those same sheets will remove the fire retardant material from their clothes.

My husband and I purchased a FisherPaykel washer from Lowes approximately 4 years ago. We had not heard of FisherPaykel and were a little reluctant to purchase one. The salesman was knowledgeable about the product and sold us on the manufacturer. We have been happy with the product until recently. I am still uncertain as to what is wrong with my machine, only knowing that it no longer drains the water. I have contacted FisherPaykel twice - once to see if it is covered by a warranty and second to find a service company. I still have a washer that does not work, and the company they referred will not service the washer unless it was purchased from them. I am very disappointed in this product and the service.

I bought a Fisher Paykel washer and dryer set in 02/07. Dryer is a lemon. It constantly tripping the reset thermostat, lint collection system does not work at all and the dryer has too many issues. Model number DEIX2, top load dryer. Constantly breaks down.

This Machine is reliable, but mine tangles sheets, it has good features, but problem when Tangles sheets, has good cycles on water, has extra cycle for really dirty clothes, I have always had this brand of washing machine, only problem I have had in 8 years is to change water hoses at back of machine, I wash daily has been okay for me.

Warning! We purchased this Fisher and Paykel top loading dryer in 2007. It has worked okay until now. I have not used the dryer in 4 days. Today, I found the dryer hot - very very hot. All the indicator lights were off. The outside of the heating element inside the drum was so hot to the touch it almost burned me. The exterior of the dryer was very very very hot particularly on the backside of the heating element. Fisher and Paykel offered to send a technician at my expense. I wont pay for their safety problem. Junk. Unsafe junk.

We bought a F&P washer and dryer a couple of years ago and have had trouble since day one! We have spent several hundred dollars in repairs with much frustration! The washer went first. Of course, it was my fault because a dime was left in pants pocket by accident and sent the whole machine into a tailspin! With conventional machines, that wouldnt have been an issue! Then, the fins on the rotator broke off and was cutting into my clothes as I washed them! Then, bearings went out on my dryer and ruined 2 loads of clothes with black grease before I realized what it was! Now, 2 weeks ago, element and thermostat had to be repaired after a week of laundry piled up! I still have the bill for over $200. I havent even had a chance to pay yet and now the lint bucket is stuck! Seems like it should be an easy thing to fix but with all of the smarts of the machine, its probably something to do with electronics not releasing it. I am so disappointed in these products. Something big would have to happen to make me ever buy another F&P product! I had a good ole Maytag washer and dryer before and used it for many, many years with no issues. My husband wanted me to upgrade, now I wish I hadnt given my Maytags away as they are still working great for my son who had just bought his first home!

NEVER BUY! I cant stress enough not to make any purchases from this company. We purchased a Fisher and Paykel washer and dryer in 2008. We began having issues with the dryer while it was still in warranty, and the problems continued out of warranty. In fact, the dryer has been serviced at least four times in the three years we have owned it. We have spent many hundreds of dollars on repairs to this three-year old set. However, the most disturbing experience recently happened with our three-year old washer. An authorized repair person (Eastern Appliance), that the company referred misdiagnosed the problem (after a five-minute visual diagnosis, he identified code 49 as a drain pump); he never ordered the parts, and lied about the problem being resolved to Fisher and Paykel. After two weeks and several phone calls to the repair person, I ordered the drain pump and installed it myself. It turned out that code 49 is the motor control, not the drain pump. We spent money on the technician, and Fisher and Paykel wont take any responsibility to correct their authorized repairmans error. Their response is that the washer is out of warranty and is our problem. This company has the worst customer service I have ever experienced; they do not return phone calls, will not transfer you to a supervisor, and are completely unwilling to assist in resolving the problem. After four weeks and $50 in quarters for the Laundromat, Im still looking at a broken washing machine. We will NEVER purchase any other Fisher and Paykel products. This reinforced the importance of buying American products. Spend your money on any other company. You will be EXTREMELY DISAPPOINTED and FRUSTRATED with any Fisher and Paykel purchase you make. The company has no integrity, and does not stand behind its products.

We have had our Fisher & Paykel dryer for a little over two years. At the end of the first year, there was a problem with the door. Fortunately, it was still under warranty and was replaced. However, at the end of the second year, the sensor did not work. The dryer would spin continuously without any heat. At the end of the cycle, the dryer would rotate for several minutes in the locked position and we could not open it. We had contacted Fisher & Paykel to find out what the problem was, and they suggested that we call a technician. We contacted an authorized technician, who said that the door was broken. As the part being replaced was under warranty within the year, I asked that he contact Fisher & Paykel regarding warranty for that part. He called, was placed on hold, and then was disconnected. Since he had to go to another appointment, I said that I would contact Fisher & Paykel directly. Fisher & Paykel asked that I submit invoices for the purchase and the technicians notes, which I did. They then informed me that it is not their policy to reimburse for payments! My response to them was, How was I to submit the technicians notes without payment? They apologized that they were sorry I did not know the process. How would a consumer know what their process was without being told, either by their authorized service rep or their customer service? I was not advised of my rights or their process, and as a result, I am now out of pocket for around $300 for a dryer that is only a little over two years old. I have had Maytag and Whirlpool washers and dryers for 30 years, and not once did I have to call for service. This product is a lemon. I have given this feedback to Fisher & Paykel and am in the market for a new dryer. It would be less expensive to purchase another dryer, a different brand, than to continue with any further repairs down the road.

Fisher and Paykel gwl15 washer: the circuit board fuse blew due to a faulty drain pump. This is the 3rd time this problem has happened. Do not purchase until F&P designers fix this.

We were looking at the appliances at the store and the size of the Fisher & Paykel was convenient for us because we had a special place to put it in. Were very happy about it. I like it so far. Its very nice. I love the way it washes and removes stains. The one that I had before was 25 years old so I didnt have the gentle cycle and all those other options.

I have some build issues with the new unit that I put in, the design modifications that makes it less user-friendly, and there are some design feature changes on it which I really don’t care for. The old design was better in terms of its usability... Im an architect and I specify Fisher&Paykel appliances in projects but this was personal residence and I had a Fisher&Paykel and I wanted a Fisher&Paykel again when our old dish drawer was beginning to have some issues after 12 years...

Ive had Fisher & Paykel AquaSmart Washing Machine Model Number WL26CW1 for approximately 7 years now and there has been big trouble. After the 2 year warranty expired it started to have problems. I contacted F&P and a repairman came out within a couple days. He determined that the washer needed a new circuit board (brain) which he would have to order. It took about 6 weeks to get the new brain and have it installed at a cost of almost $250 US.One and a half years after the new brain was installed the machine developed a new problem with the LCD display which is located on the circuit board (brain). Sometimes the LCD display cannot be viewed, nothing shows up in the window. Other times it works fine or it will show the wash selections in a faint image to which I can make a selection. The times that the wash selections are not visible I just count off the selections until I reach the one that I want (yes, Ive memorized them) and the washer will engage and work.However, at the end of any wash cycle instead of stopping the selected wash cycle starts all over and will continue to run over and over and over until I intervene and turn the machine off. Ive been doing this now for almost 4 years. I refuse to pay another $250 US plus to buy another new brain (circuit board) and dont want to buy a new washing machine until this F&P money drain totally craps out.

Bought a 2 drawer dishwasher. Very quiet and nice.

I went to the appliance store to buy a washer and dryer and then I’ve seen Fisher & Paykel. Decided to buy and try it. When I went they didn’t have a washer at that time so I bought a different washer. When I had the washer and dryer together, we had them for 6-8 years and we never had any problem with them and I was very satisfied with it. If they had the washer at that time, I would have probably bought the washer also. Now I have the dryer and I just like the way it dries, the feature of it, the way it looks. It has the same steel drum.

We have a GWL12 top-loading washer. I will start off by saying my wife and I love the washer and dryer we have, but we are not loving it so much these days. We have had the controller board go out for the third time and its getting very costly. I will say Fisher Paykel did step up to the plate on the first one, but the second was on me, and now I have yet another dead washer. I have been all up and down these forums and had seen nothing but bad reviews when it comes to these controller boards. These boards are $150 a pop. This last one only lasted 2 years. I had to go buy an older, used washer just to keep the washing going. But I still have hopes of fixing this washer one last time. Dont get me wrong, its a really good washer when its running. I have seen bad reviews on the GWL11 and GWL12 for this problem. I hope things are improving over there. These are too expensive of washers to break down like this. Sorry for the rant.

Bought this Fisher and Paykel fridge six years ago, keeps making a beeping noise, had a technician look at it, he said would cost too much to fix the circuit board. Rang Fisher and Paykel and they said it is out of warranty. Product should last longer than this. Will not buy this brand again.

I am actually posting this because of a complaint already posted. I also purchased our Fisher Paykel washer dryer units in 2005. We also had to replace the barring in our dryer (top loading dryer), and our pump and control board died almost at the same time.

We had gone to the showroom and we were constrained to the size of the refrigerator that we could use according to our existing cabinetry and the Fisher & Paykel that we bought was the perfect size. I also wanted a bottom freezer refrigerator. We were looking for a high end appliance and were aware that Fisher & Paykel is one. Its a much higher end appliance and were both very happy with it. I like the way it looks and the way its built. There is nothing about it I dont like. Its a fabulous appliance.

I got a washer and dryer by Fisher & Paykel. I went to Fletcher’s Appliance here in Nashua and I have a good friend. He was a repairman there for the company. And one day, we were looking at different things and I asked him what he thought. He told me Fisher & Paykel is one of the best. He says they have no transmission and explained different things about the machine. He also said that a nursing home had one for 13 years and they just finally got it repaired. And I liked the features of it. The only thing I’m not crazy about is the dryer door. The way it opens. I think it’s kind of old-fashioned. The newer ones fold down so that you can use the door if you need to set a pair of socks or something on it. I’m partially handicapped so I sit on a chair to do the laundry. I was hoping to go on and put my chair there. But other than that, the machines are fantastic. They run great. I’ve had no big problems so far with them in the short time I’ve had them. I’d say they’re wonderful. It’s funny the guy that delivered it couldn’t get the washer to work to pump the water out. And he left and my older son went down and one, two, three, he made it work. Otherwise, they would have sent out a repairman for the first day that it was delivered. And I said to myself, “This is crazy. I bought a brand new machine and now I need a repairman? This is just isn’t working out so good.” But it was just something that they messed up on.

I heard of Fisher & Paykel from Lowe’s. I chose them because of the look and the size. I went with the French drawer refrigerator. It’s 20 cubic foot. I was remodeling the kitchen. I’m enjoying it so far. My favorite feature is that everything is right there in front of me when I open it up. I have one critique that I wish they would do better. When you have to open both doors to access the vegetable tray or the meat tray, it would be nice if you can open either one or the other door, if the drawers have been cut in half and you can open one door and take one half the tray.

I had a service call due to excessive squeaking. The lint trap screen failed and was subsequently replaced. I also had the washer looked at, because the water was not filling. And drain tube was fixed. He said we would probably need to replace the bearings. My husband replaced the drum bearing, but the drum belt tension roller bearings are original and are probably the culprit of the continued squeak. Also, the dryer not drying very well. Due to economic restraints and cost of bearing and poor design that make service costly, we are looking at ditching the dryer. Based on the premium purchase price, the dryer is certainly not looking to provide the 15- to 20-year trouble-free service life expectancy; and we are highly dissatisfied with this product. My husband has been out of work (under-employed for the past 4, going on 5 years), so service calls are costly. It would be cheaper for us to park it on the curb and buy used reliable dryer than to provide service. Can you help us out? It sure would keep us F&P fans. I have seen you have provided repair for others free of charge. I would appreciate if you could offer the same treatment in our case. Thanks. I would prefer to settle this with your customer service manager, USA.

We purchased a new Fisher & Paykel washer and top loading dryer 4 years ago when we built a new house. We were assured by the salesperson of the quality and how they have very little maintenance issues. After a year and a half, we had to replace the heating element and fuses (luckily under warranty) and this took 2-3 weeks for them to figure out was wrong and repair (said it was fixed twice and had to return). Here we are 2 years later, and we had to replace the heating element and fuses again. So this time, it is over $350 out of our pocket since we are out of warranty. The heating element for a dryer should last for more than 2 years and this is obviously a design flaw or something. It looks like we need to replace the machine as we cant continue to pump money into a lemon.

You should have minus stars for F & P.8-month old fridge stopped cooling. Called F & P warranty repair, they sent Integrity Appliance. first call to F & P was 6/26/11, over the next 5 weeks they sent Integrity (usually with a long wait between to repair Fan motor control, then main contorl, then temp sensor, then PC fan. Never worked, although repairman declared it fixed. I requested replacement (5 weeks without a cold fridge in summer) and they made noises each time, but still decided on repair. They also said that since I bought from an open box store, they consider it refurb and would only replace with a refurb (watch out for Weiler Group, too- they dont disclose this at time of purchase). I was promised a call from a supervisor Monday 8/1 regarding replacement, but no one called. When I called today they said that theyve been in touch with Integrity and the repair company has ordered the part and is trying to schedule another repair. Integrity left last Fri after replacing the PC fan and again declared it fixed, although it was melting what little I had in the freezer - liquid popsicles and ice cream, soggy frozen peas. So how Integrity knew to order a part tfor something that was fixed... I also submitted my list of lost food (partial, actually, I got tired of making the list and going to the store to check prices) over $200 worth. I was told by F & P to submit a list with prices, since I didnt have photos - when I came home to fing everything spoiled I didnt think of photos I thought of getting the rotten smell out of the house. As to foday theyre going to investigate my claim - so now they seem to be renegging on that too.Since I was 99.999% sure they wouldnt replace the fridge, I spent more of my own money and bought a Kenmore over the weekend - I need a working fridge, and I have no faith in F & P, a company I found to be unethical and dishonorable. What I want now is 1)Id settle for $800 of the &1600 I spent on the useless box they call a fridge and 2) I want the money for my spoilage.

We bought a dual drawer Fisher & Paykel dishwasher in 2009 for a house that we were building. Due to problems with the builder, the dishwasher sat unpacked in a garage for a year. When it was finally installed, it didnt work! First, the bottom drawer didnt drain. We called a plumber to come look at it. He called the Fisher & Paykel appliance rep. They recommended that we install two separate drain lines. It still didnt drain. The appliance guy and plumber each came out again and we even tried a different plumber. Now the bottom drawer drains but the top one doesnt, which completely defeats the purpose of having a dual drawer dishwasher. We contacted Fisher and Paykel and Lowes where we purchased the appliance and neither would offer any assistance as the warranty had expired. We have only used the machine 20 times. Its such a shame and waste. Our KitchenAid dual drawer dishwasher at our old home worked much better with no problems. We had bought this one because we were told it was quieter. It is quieter because we dont use it

My current FP washer is about two years old. I have replaced the control panel twice and the pump once. The most recent time was last week. Now the washer is not working again. It is completely dead. I contacted the repairman who fixed the machine the first time, but he has not returned my call. Please help.

I will never buy another one. The top drawer failed and the engineer was unable to repair the dishwasher. It is very expensive compared to other dishwashers on the market and it has a short life. It is very difficult to find someone who can fix it.

I wish I had heard about the Fisher Paykel brand about 6 years ago, and I definitely would have bypassed this brand. I have no problems with the dryer so far, but the washer starts beeping into the wash cycle, and it takes forever (and I mean forever) for the tub to fill (Im talking about all day to finish 2 loads of clothes), because Im constantly having to go and press the machine to start up again. It wont rinse. It only fills, and then drains. It also leaks from time to time. I figure the whole panel is shot, and I dont know what the deal is with the tub filling so slowly, but Im completely fed up with it, and after reading other complaints, I feel misled by this company and doubt Ill even bother to waste money to have it checked out. Both the washer and dryer had light usage (2 to 3 loads per week). I will never buy another washer or dryer with a push button computer panel, nor will it ever be the Fisher Paykel brand. I bought my old Kenmore washer and dryer second-handed, and they were still going after 28 years, when I got rid of them. I wish I had them back (who cares if they werent energy efficient, they worked, which is more than I can say for the overpriced cheap junk imported from overseas these days)! I would gladly pay more money for products made in America that is of good quality!

Fisher-Paykel has apparently spent the majority of their resources on engineers that design a product to last no more than 2 years. I purchased a VERY expensive Fisher-Paykel refrigerator, model number RF175WDRUX1 from Lowes in Lake Worth, Texas on January 17, 2013. In late November of 2014 the fridge stopped working. After reviewing the paperwork, I discovered that Fisher-Paykel offered a 5 year limited warranty.Called Lowes, they put me in contact with a repair facility, called Fisher-Paykel (super nice folks on the phone, but all good con-artists need a good front operation). It is now 6 weeks since my service call: Parts are still on backorder. THIS IS A SCAM MANUFACTURER. There is no excuse for a 6-week backorder in a day when I can order anything from China and have it on my doorstep within 3 days.As I write this, Lowes has me on permanent hold. So, my advice: DO NOT BUY FROM LOWES AND DO NOT BUY FISHER-PAYKEL PRODUCTS. The sad part is that no matter how nice or patient you are, you will not get any traction with Lowes or Fisher-Paykel unless and until you are prepared to file a Deceptive Trade Practices lawsuit.Fisher-Paykel is an insult to New Zealanders...they make products engineered to fail and engage in ongoing deceit on U.S. Consumers. Classic Deceptive Trade Practices by Fisher-Paykel. Texas consumers should avoid their products.

During a full kitchen renovation we needed a fridge of unusual dimensions. Fisher & Paykel had one that would fit and so we decided for aesthetics we would purchase the same brand for the induction range. It’s an expensive decision that we came to regret. Within a few months, we realized the oven wasn’t achieving the temperature it was set at and constantly ran up to 30F below the temp showing on the display. After the second call, maybe the third, we were told that we’d have to learn to mentally calculate what temperature to set the oven to depending on what we were cooking. $5000 for an oven that was less predictable than a much less expensive unit.The induction cooktop was really good, efficient, no problems but after the fourth service call, several parts replaced and eventually 6 weeks without an oven or cooktop because the temperature control failed spectacularly and the entire range had to be disconnected over Christmas while the parts were on back order, it was eventually repaired successfully, but it required an entire new motherboard and sensor, and two years of aggravation. For this reason, I will never again buy anything from Fisher & Paykel.

I was renovating my apartment and so I was replacing everything. When I went in to the distributor to buy a refrigerator, the distributor showed me Fisher Paykel and I liked it. It seemed to have the features I wanted. It had the proper dimensions that I needed to fit in the kitchen and it was stainless steel. It seemed to be fine. The only objection I would have to it is they have a very strange design in so far as their water filter is concerned. I never would have bought the thing had I not been doing a major renovation because they mount the water filter outside the refrigerator. While all the other manufacturers, you just screw the filter in inside the refrigerator and youre done with it. But you need a plumber to put the thing together. And the plumber basically who put it in initially was not familiar with it, so he installed it incorrectly. I had to have him take it out and redo the installation. But its worked.I havent had it very long. Its fine for me right now. The longevity of the thing is going to be important because in the past few years, I have not had luck with refrigerators and they dont seem to last. So well see if this one lasts. I did, which I never had done before, take a long term contract out of the thing. Overall, I would give my friend the caveat that you may have an issue with needing a plumber to install the thing rather than just having the distributor come and install it because of that filter. In fact, the crazy thing is I have the refrigerator obviously in my kitchen, but the water filter is in my bathroom because you have to mount the filter very close to the source of water.

The Fisher & Paykel refrigerator came with the new construction and I love it. Its very well designed and laid out ergonomic, and it works quite well. Its probably the best fridge Ive owned.

We bought a slightly used machine and for 2 weeks, things were fine. Then during the wash, the machine would stop with an error code indicating a problem with a motor sensor. Then after a month or so, the machine would not run - just the same error soon after the washer was started. There was no repair service that I could identify in our area. Anyway, after numerous attempts to run the machine, I let it sit for about 2 weeks unplugged. Then I tried it again, and it works like a champ now. The washer has completed 7 loads with no errors. This is an excellent machine when it works. And if it continues to do so, I would certainly recommend it to anyone who could afford the purchase price.

I bought a FP two-drawer dishwasher about 5 years ago. It cost me a small fortune! We had our cabinets custom made to fit the FP dishwasher. It has been nothing but problems since the moment we got it. Now, it is on its last legs. It constantly fills up with water and my husband has to take the drawers out and wet-vac it, then put a de-humidifier in front of it for at least 24hrs. Once it is finally dry, he has to go into the basement and turn the electricity back on (which he shuts off to do this whole drying process). Inevitably, after one or two cycles it fills with water again and starts beeping. The beeping does not stop until we shut the power off again in the basement. The process repeats endlessly. We have had repairmen look at it and they say they see it all the time and there is nothing they can do with FP products, they are just not made well. My mother has had the same cheap Sears dishwasher for almost 30 years! I would love to replace it but I resent the fact that I paid so much for it and it is junk. Plus, Im afraid I will have to buy the same one again since my cabinets were specially designed to fit that model and I am afraid I will have the same problems with a new one.

The washer works fine but when it breaks down, the company does not provide skilled, prompt, reliable repairs. I have not had a working machine for four months, despite five visits by three different repairmen, four different diagnoses, and four different pieces being replaced! I cant even count the number of phone calls Ive had to make to schedule the repairs. Im sick of F&Ps lame excuses, unbelievably bad parts supply chain and lousy repairmen. The company simply cannot support its products. Do not buy!

I purchased a Fisher Paykel refrigerator last month. I like its accessibility. I have the french door model because Id like to be able to open two small doors and have access totally. I like the light. Its very bright inside. So far Im delighted with it.

I bought a new house and I needed a refrigerator for it. We had a very unique space that could not change. I had a space requirement that no other manufacturer made a refrigerator in the size, depth, width and height that I needed except Fisher & Paykel. It has everything that we wanted in it. We’ve had a very good experience with Fisher & Paykel and would definitely recommend them.

Fisher & Paykel EcoSmart GWL15 has cost a lot of money in repairs over the couple of years Ive owned it (on my 3rd agitator). The final straw is today, when we came home from a vacation with many loads of wash to do and the control panel is beeping, completely broken and not working! I am so frustrated! Do not buy Fisher & Paykel if you want a maintenance-free trustworthy washer! It has been very costly to replace 3 agitators and probably now, a control board! Totally unreliable! I will never buy this brand again!

I bought a Fisher & Paykel washing machine 4 years ago and it has broken down for the second time! It gets to the spin cycle and stops! I have read some reviews on here about their washing machines and I wish I had seen them before I bought mine. I spent a lot of money on this and bought it on the recommendation of the salesman. I will never again purchase anything made by Fisher & Paykel!

My girlfriend’s aunt has a Fisher and Paykel washer and dryer she’s had for about 10-11 years if not longer. She said she’s never had a problem with them so I decided to buy a F & S washer and dryer too. So far I haven’t had any issues. I’m happy with them.

I have had a Fisher Paykel single dish drawer since 2001 and recently replaced it with a newer model. Not because I had to, but because I did a kitchen makeover and the timing was right. In all the years I had my original FP dishwasher, it required service twice and both times service was expedient and at reasonable cost. In my opinion, as a long time user of the product, the value, reliability and performance of the FP dish drawer cant be beat.

I love my Fisher Paykel dishwasher. This is actually my 2nd one. For many years I had one in my previous home and loved it. It was one item I hated to leave when we decided to sell our large home and downsize to a smaller home. We were fortunate that our new home had the same 2 drawer dishwasher and I am still loving it. The benefit of being able to use only one drawer or both is a great benefit. The extra benefit is that it delivers a superior cleaning every time.

We love our dishwasher. It is my favorite thing to show people in my kitchen!! So easy to do a quick load. Works great, is quiet and just love it.

I have a Fisher & Paykel refrigerator, dishwasher, and washing machine. I had never heard of them before but the man who did our cabinets recommended them. The ref is very spacious and adorable. The dishwasher is wonderful. It worked beautifully and its a lovely one. They are great.

I got the Fisher & Paykel stove because of the design. They have really nice clean lines. It has multiple setting burners and I can go through super simmer. Its a high quality product with very good aesthetics.

I saw a Fisher & Paykel commercial about the type of dish washer that I wanted and from what I understand, theyre pretty much the only ones the make those now, the drawer ones. So when my refrigerator quit working, I decided to buy one although it was much more expensive but it had the drawer option that I wanted. The company has been very good so far. As far as I know, I dealt with just the company that I bought it from in the store, but as far as my happiness with the dishwasher, Im not really pleased. To begin with, we had the one that I ordered and laid for to be in stock and it was put in and for some reason it leaked immediately. Right after the delivery guy left, it started leaking, at least twice. Its been three times its flooded my kitchen floor, my hardwood floor. They called me that they were going to contact the company of Fisher & Paykel and find out if they were going to do anything about my floor, but I havent heard anything. Then they bought me a stainless steel one and put it in to replace the one that I ordered, which was a couple hundred dollars more and they didnt make me pay the extra money, which was nice. I have my dishwasher and I was happy. But since then, its only been less than a year and probably six months or so but the pieces inside where you stack the dishes are already breaking. I have to find another piece that I could put there so that I could get my dishes in there. Plus the fact that the chimes are so close together that you cant get anything in there except for a flat dish, unless you just take all of the things out and just have an open drawer. Our complaint is that nothing fits in them right and it doesnt clean as well as I thought they would. I thought they would be very good for what we spent on them. I put less and less in them just thinking itll get cleaner and cleaner because theyre in such a compact area. But they dont really seem to. And I follow all the rules on what they say to do and stuff but even so stuff is not as clean as I thought it would get. So I dont know what it is that keeps it from being clean, but I keep trying.

You can feel comfortable setting the temperature, spin cycle, etc. according to the booklet that comes with it and you have TONS of sensors that determine if anything unusual is being laundered. If so, the units automatically reset to take care of things. Both the washer & dryer open on top. These are manufactured in Sweden. While a little pricey, they last without any service calls for a very long time and are extremely reliable. The dryer filter is super easy to remove and clean, so it’s no trouble to clean after each load.

After our 30 something yr old Maytag clothes washer quit, we decided to go with Fisher & Paykel because that’s what the repairman suggested to us. We had it delivered. The installation was excellent. So far, the washer is working good. Excellent! No problem so far.

We purchased our refrigerator in October of 2013 and we love it, the only brand that offers counter depth. The set up inside allows for storing plenty of food and beverages.

My washer went out and the guy that came to repair it recommended Fisher & Paykel. Its easy to use. It dont breakdown easily.

I won a Fisher Paykel dishdrawer, washer and dryer set in a contest from my local PUD. All three had to be repaired over and over under warranty. After the warranty expired, I have paid to have them all repaired. I finally took the dishdrawer to the dump and just went out and bought a new washer and dryer set. They too will also end up going to the dump. They both still work, but leave my clothes smelling (tried everything to make that go away) and never feel like my clothes are clean. I have never been so disappointed in winning something and I have regretted getting rid of my old washer and dryer set that worked like a charm. I would not go out and buy anything (especially the money I spent to get a new washer and dryer) if something works - that should tell you something.

If you are buying based on reputation dont bother with Fisher & Paykel! On Jan 18 (2016) I bought a dryer (DE6060G1) and within a week the heat valve had broken. Thankfully 2nds World replaced the machine the next day. 6 weeks later and again, low and behold the same problem occurred. Unfortunately I had to use Fisher & Paykel customer service and what a nightmare! It would have been easier to buy a different brand than put up with the crap they delved out.According F & P as I use the dryer everyday its my fault (and no wonder!) the machine broke down! (that was repeated today when I spoke to the company again). Speaking to the lovely technician this problem is happening again and again with this model. But the company will not replace it with more reliable product (the proceeding one DE45F56) but will continue to send out what appears to be a technically faulty machine. Whats worse is that its going to take two weeks to get the machine repaired. WHY? My advice go for older model or even better go for a different brand all together, its so disappointing!

We bought a washer and dryer and in December 2014. We paid a total of $2132.86 for the Fisher Paykel brand. The dryer broke within one month, it needs a new blower which will take 5 1/2 weeks for the part to come in. Very disappointed and frustrated with this expensive appliance and the service is very difficult to get. Actually, the line I strung up in my basement has been drying my clothes perfectly!

Should have come to this site before purchasing. Our first Smart Touch Dryer stopped heating within two months of purchase. The heat switch had failed and then burnt out!!! Didnt hear from the tech after he left so two weeks called as wondered what was happening. Told it would be up to six weeks before the part was manufactured overseas and shipped to Auckland, NZ. This is a New Zealand owned company but we no longer stock the parts!!! F & P rep could not explain why I hadnt heard from them or the tech until I called them. Man of the house insisted on a new machine. Second brand new machine has stopped heating after six weeks. Four towels in a new large 6kg machine resulted in no heat again and we are now waiting again for a tech to come. Have asked for a loan machine but told that F & P dont do this. Poor rep started to tell me that if they did, they would never have enough to go around but she quickly stopped as she realized what she was saying. Samsung do a loan machine with all of their repairs. Have asked the tech to bring the heat switch with him this time and a spare so that we can fix it ourselves when it goes again lol. First ever Fisher & Paykel appliance and will be the last. Pricing a Samsung today. FYI - Support Centre response is faster from F & P via Twitter as they would prefer no negative feedback on their site. Phone support was abysmal. Have had a Samsung washing machine for two years and never a problem. Samsung also have a two year warranty instead of F & Ps 12 months. Lesson learned in our household.

I am seeing a recurring theme about the drain pump failures. In my case, the drain pump has now failed 2 times on my GWL11US washer. The first one was leaking all over the floor. After purchasing the second, it was better but still, the floor would get wet under the washer. Not to mention, it took about a month to get a replacement (backorder). I purchased a plastic pan to place under the washer to keep this appliance from ruining my floor. The other day, the windings on the pump motor shorted out, stunk up the whole house and the motor control board just shut down in the middle of the wash.In my opinion, both of these F&P appliances are the poorest excuse for a washer/dryer I have ever seen. The plastic lid on the washer has cracked and the overlays for the operational buttons (keyboard) have many cracks around them also. Had the design engineers put some thought into the control board, they could have planned in some short circuit protection for the control module, so it could survive a shorted load of the pump motor. Or was it planned that way to make more money? This is the first and last F&P product I will ever buy.

On 10-3-09 we purchased the FP HE model #WL37126KW2, serial #NYU790706. In October 2012 we noticed dark dirty streaks on our clothes. Some clothing never did come clean. Dark clothes appear to have white streaks like large amounts of soap havent been removed. Ive tried different detergents and numerous cleaning cycles. Thank the dear Lord we purchased the extended warranty! Since October 2012 weve had 7 repairmen and 3 parts replaced. The last repair was on Wednesday, 4-17-13. The 2nd load of clothing came out exactly like it did the very first time in October. Are you kidding me!Now another repairman on 4-26-13 and then Im assuming another part. I have no idea what part hasnt been replaced! After 4 new replacement parts and still having the problems, we will get a gift certificate from Lowes for a replacement. You can bet it wont be FP! Ive spoken to FP directly, Lowes and the warranty company numerous times. I am totally fed up with this whole situation. I will never buy another FP. No good reviews will come from my mouth for FP!

Ive had a Fisher Paykel washer & dryer for 8 years and overall happy with it. My problem is the dryer has stopped drying as quickly (taking 2+ hours for one load). Ive called local repairmen and was told they cant repair this brand. I found one in a neighboring town who will come and look at it but will cost a minimum $115 for a service call. Why cant all repairmen work on this particular brand?

I own Fisher & Paykel dishdrawers. I recently purchased their laundry. It has one of the best designs out there and its unfortunate that they get a bad rap a lot of times, a lot of people dont know how to use them properly and that explains a lot of negative reviews. But theyre one of the best cleaning ability with the washer, and the dryer is a top load dryer which economically is the best thing out there. I had back surgery so I come from a place of ease and I love it.

This is one of the most impressive refrigerators. High tech features. But also, its overall format does not waste unnecessary spaces, thus being less bulkier. It holds a lot of items. One constructive criticism: the ice container on the side is not quite user-friendly (though I dont know how to improve it).

Fisher and Paykel dryer DEIX2 - I purchased this dryer at Lowes approximately 4 years ago. During the four years, weve had the lint scraper replaced two times. It has broken again. When the lint scraper breaks, all of the lint from your clothes ends up getting caught inside the mechanism of the dryer or pushed out the dryer vent. We typically know we have a problem when the clothes stop drying in a timely manner; little lint is in our lint trap and the dryer vent has visible lint blocking it from the exterior of the house. It is somewhat surprising this dryer has not caused a fire. Ive had enough of worrying about lint getting trapped in our dryer vent and/or our lint trap breaking. The lint trap works perfectly for a short time frame, but the design and materials are not nearly robust enough for the premium you pay for this product. There is absolutely no question, this is the absolute worst appliance or piece of equipment Ive every purchased. I would give the dryer 0 stars if that was an option.

We had a Fisher Paykel top load washer. We had trouble with it so we got another one. Other than that, theyve been fine.

As the technician was packing up to leave, after his or anothers fourth visit in 6 weeks, I asked where his suitcase was. Suitcase? Yes, I said. You might as well stay here because when this oven goes out within a week or so, as before, you will be here ready to fix it. We rarely cook or use the oven but mystery of mysteries when the first part went out then there was a second and a third part strangely out of order. All within a very short period of time. One replacement part never did work. Bad enough waiting on hold for the New Zealand customer service department and being told there was no record of past service calls. Dont bother trying to explain or negotiate a free service call or part replacement cause it aint gonna happen. NOT A HAPPY EXPERIENCE.

Interestingly, the issue I have with the Fisher Paykel washer and dryer is not with getting the appliances serviced. I am fortunate to have a local repair service company that is responsive, trained on these appliances, and does quality work. From the posts I have read, this does not appear to occur often. My issue is with the reliability and quality of the Fisher Paykel products themselves. The washer is model GWL11W and the repair occurred about 12 months ago. As many others have posted, the water pump went out, dripped onto wiring for the computer panel, which in turn caused the computer panel to fail. I was told that this was because of a design flaw and the repair kit incorporated a design change that would prevent the computer panel from shorting out if the water pump should ever go out again. The parts and labor for the repair cost over $400, but given the cost of replacing a high efficiency washer, I decided to go ahead and get it fixed. Granted, the washer was 5 years old at the time, but really, a washer should last longer than 5 years. Now the dryer, model DE08US, needs to be repaired. The timer will not advance in the automatic settings. The sensor bars and sensor board needed to be replaced. This repair, with parts and labor, will come to $387. I have already spent $188 on the prior service call to have the problem diagnosed and have the dryer disassembled, cleaned, and two glides replaced. Given the cost of new dryers, I cannot justify spending what would come to $575 to repair this dryer. The dryer is 6 years old but again a dryer should not cost $575 in parts and labor to maintain within the first 6 years of ownership. At the moment, the dryer is still drying and the timer is still advancing in the timed setting, so I will use it until it stops. Of course, the dryer has now started making an annoying squealing sound, so it will likely stop sooner than later. I should mention that washer and dryer get light usage, 2-4 loads a week, and the loads of laundry are not large or bulky. Even the repair technician commented that both the washer and dryer are well maintained. Yet my Fisher Paykel washer has already cost me hundreds of dollars in parts and repair. If I was willing to invest in repairing the dryer, the same could be said about that appliance. However, that is not going to happen. It was a mistake to spend my hard-earned money on Fisher Paykel appliances and I do not intend to throw good money after bad. When it is time to purchase a new dryer or washer (or any other appliance for that matter), the brand will not be Fisher Paykel. The quality and reliability are disappointing and I wont get fooled again.

We went down to a place that has all kinds of dryers and they recommended the Fisher & Paykel gas dryer so we bought it. It had a little dent on it so we got a better price on it. We replaced a Whirlpool which we had a long time, and it seems to do just as well. Its performing pretty good and its convenient.

I got the panel ready two drawer dishwasher and built in fridge freezer columns. It has been difficult to get the panels adjusted to fit with the kitchen cabinets. Paid $1200 to have the appliances professionally installed and it still doesnt look right. The appliance installers blame it on the cabinets and cabinet installers blame it on the appliances. The panels on the appliances just dont have enough adjustability to make it line up with the rest of the cabinets. I am very disappointed with the look of the kitchen. Its supposed to be a higher end, custom kitchen and it looks worse than if we just got regular appliances. I regret getting the built-in appliances.

I feel that it is only fair that I leave a positive review for Fisher Paykel after the two negative ones I left. After having issues with my dryer and then my washer, Lisette of Fisher Paykel has been very helpful. When the bearings on my dryer needed to be replaced, the company paid over half the cost. When the water pump on my washer broke shortly after, the company is going to pay for the pump. Their customer service is excellent. Thank you so much.

We got the two-drawer dishwasher from Fisher & Paykel. Our other unit died and this is the first time we’re purchasing from them. My favorite feature on the unit is it having 2 drawers. Were an older couple and I have one drawer of dishes a day which is perfect. If you have smelly fish dishes or something you want them to be done straight away. And it works very well for us. Im absolutely delighted with it. It works beautifully and its extremely quiet. And of course its a good Kiwi product. My wife is Kiwi, which is good. What else can I say?

I am an electrician and I see Fisher & Paykel appliance in some of our custom houses. I’ve seen them in the kitchens so I thought it must be good if these people are spending a ton of money on this house. It must be a good refrigerator. I have purchased one Fisher & Paykel refrigerator that’s in my house. They’re nice, clean-looking products and reliable, as far as I can tell so far. It’s a cabinet depth refrigerator, but I was very surprised at how much we can fit in there. It was a perfect fit! The temperature is always steady.

For 3 months I have been trying to buy a replacement water filter for my fisher & paykel fridge freezer - on line it tells me they are out of stock and to phone. On the phone I get confirmation that they are out of stock and given no confirmed date of availability. I am told to order and I will be emailed when they arrive - but remember they cannot tell me when that will be. Today I have ordered 2 at the whopping cost of £98 but have been warned that there are many orders ahead of mine as there is a huge demand for them and so I will have to wait my turn. The filter is an integral part of the function of my particular machine - so why is it impossible to pick up the phone or go online and order a filter and get one immediately? How hard can it be to stock enough to meet demand? We are talking about a simple water filter here - nothing more but for reasons best known to themselves - they will not maintain a sufficient quantity for its customers. Do I smell a rat here? Is there an agenda I wonder? Hundreds of customers are having to pay in advance for their expensive water filters to ensure that they receive them in the designated time stipulated by Fisher & Paykel. Frankly had I known I would not have bought from this company and certainly will not again.

A friend who had a refrigerator recommended Fisher & Paykel to me. My first purchase was a refrigerator. The second one, the most recent, was a dishwasher. I was so pleased with my refrigerator that’s why I chose the same Fisher & Paykel for a dishwasher. However, with the dishwasher, I’m not real happy with it. It was leaving a lot of spots on the glasses. I’ve tried changing the rinse agent that I put in and changing dishwasher detergent, which did improve it somewhat. But I’m finding it is not getting the dishes and cups and things as clean as other dishwashers I’ve had. I was still trying to experiment with different detergents and whatnot. And if I’m still unhappy, then I would definitely give them a call. Nonetheless, I think Fisher & Paykel is a good company and they stand behind their product.

I have just bought a Fisher and Paykel fridge (E373L WW). I chose this brand only because nobody else makes a fridge of this size without a freezer. Well, nobody whose products are imported into New Zealand, anyway. I dont need a freezer. I lost confidence in Fisher Paykel many years ago. It is so hard to believe this company was once so highly revered by every New Zealand housewife. They made washing machines and fridges that never break down; well, not until well into old age. I still have in use a chest freezer made by them in the 1970s. They must have made enough profit in those days making products that lasted. Why cant they still do so? My fridge is only 6 weeks old and appears to be working fine. The two stars is not for the fridge but the company.

I’m 52 years of age. I've just purchased my 3rd Fisher Paykel machine and I left home at 21. This brand has never let me down. Large loads, small loads..my family and extended families. 100% Fisher and Paykel.

My daughter is an interior designer and she introduced us to Fisher and Paykel appliances 12 or 13 years ago and we bought our first dish drawers then. At our next house, we had Fisher and Paykel washer and dryer as well as the dish drawers. Then our next house, we had a KitchenAid copy of a Fisher and Paykel dish drawer which was a piece of junk. So for the current house, Im remodeling the kitchen right now and we bought dish drawers. The products are fantastic. They pay attention to how much energy and water and soap they consume. The underlying design is brilliant in all of them.

Weve had Fisher & Paykel. We really had bad luck but we love the washer. We got the washer and dryer maybe 60 years ago and we actually had a lot of problems but we love the way that its been so we chose to try it again so hopefully it will be better this time. I really like the other one better. This new one does a whole rinse and spin but it doesnt allow you to just spin. But I would say what I love the most about it is that the way it spins then still dry. Its a nice washer and dryer. But I do wish that you didnt have to do the whole rinse cycle for it to spin.

I have a Fisher Paykel 12 year dishwasher Model DD603. And when the top drawer stop working I did not wanted to call the factory service because I thought about the high cost of factory service calls. What a mistake that was. After checking with several local appliance companies I finally located one that said that they did work on Fisher Paykel dishwasher. After three visits during one month and after replacing several parts the serviceman finally gave up and said I cannot fix it, please call the factory service.I did send an email to Fisher Paykel service department and I received an immediate response confirming my request and 2 days later the service call was confirmed. The friendly service man arrived early (something very unusual for servicemen). It took one look at the dishwasher, did a five-minute software diagnostic, remove the front cover of the top dishwasher and point at the control box and said that is what is wrong. One small plastic tab of the control box was broken and the box was loose.He explained that because the age of the dishwasher the plastic becomes brittle and started to break. Gave me the price of the new box, very reasonable and mentioned he had one on his truck. He went ahead to get the new box. Close the cover, tested the dishwasher and he was out to the next service call in 20 minutes. It cost me $330 for a job well done. Great service and if you have a Fisher Paykel dishwasher do not call any other than the service department of Fisher Paykel. Great service. Thank you.

We purchased the washer and dryer 5 years ago as appliance sales people everywhere gave the set rave reviews. Their excitement had to be due to huge spiffs or incentives for selling these as I have never owned anything so problematic. Among the issues, no service people know how or want to repair them. The washer doesnt clean clothes, water temp is never correct, and there are error codes. The dryer doesnt catch lint, it is noisy and it stopped working. I have been told by several salespeople, They are so easy to work on. Very few moving parts, etc. What no one tells you is that moving parts are very inexpensive compared to the circuit boards needed to possibly fix my dryer so it will run. $360.00 for the parts and who knows for labor! Despicable! I will never do business with Fisher & Paykel again nor will I pay to talk to a service rep on line. Very poor customer service.

Fisher & Paykel Ecosmart Top Load Washer - I bought a washer and dryer set from Lowes 3 1/2 years ago and have no complaints about the dryer. It is very efficient and dries quickly and thoroughly, but the washer is another story. I have had many garments to come out mangled. The detergent never seems to rinse completely, and over the last 6 months, the washer has only been spinning intermittently. Now, it is not draining or spinning and I am waiting days for a service call. After reading these reviews, I dont feel very hopeful for a quick or permanent resolution. The salesperson at Lowes touted the brand highly. When the repairman comes Monday, if he gives an expensive quote, I will be calling the scrap metal man to pick it up and will go buy another brand. Very disappointed as I paid over $500 for this machine. Never again. And I will tell all my friends.

When we built our home, we thought wed purchase your product. What a mistake. When our dishwasher drawers stopped working, we contacted the local authorized rep who explained that if we didnt use the dishwasher every day, it will not work. What? He said that your dishwashers must be used every day or they break down, all by themselves. So, I will be taking your crummy dishwasher to the dump, where it belongs!