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Please review this list before calling the service. It will save your time and money. This list includes frequent complaints that are not arising from defective workmanship or material usage. 

The refrigerator does not operate.
The plug is not inserted into the socket correctly. >>> Insert the plug into the socket securely. 
The fuse of the socket which your refrigerator is connected to or the main fuse have blown out. >>> Check the fuse. 

Condensation on the side wall of the refrigerator compartment.
Ambient is very cold. >>> Do not install the refrigerator in places where the temperature falls below 10 °C add 0°F . 
Door has been opened frequently. >>> Do not open and close the door of refrigerator frequently. 
Ambient is very humid. >>> Do not install your refrigerator into highly humid places. 
Food containing liquid is stored in open containers. >>> Store food with liquid content in closed containers. 
Door of the refrigerator is left ajar. >>> Do not leave the doors of your refrigerator open for a long time. 
Thermostat is set to a very cold level. >>> Set the thermostat to a suitable level. 

Compressor is not running.
Protective thermic of the compressor will blow out during sudden power failures or plug-out plug-ins as the refrigerant pressure in the cooling system of the refrigerator has not been balanced yet. The refrigerator will start running approximately after 6 minutes. Please call the Authorized Service Agent if the refrigerator does not start at the end of this period. 
The refrigerator is in defrost cycle. >>> This is normal for a full-automatically defrosting refrigerator. Defrosting cycle occurs periodically. 
The refrigerator is not plugged into the socket. >>> Make sure that the plug is fit into the socket. 
Temperature settings are not made correctly. >>> Select the suitable temperature value. 
There is a power outage. >>> Refrigerator returns to normal operation when the power restores.The operation noise increases when the refrigerator is running. 
The operating performance of the refrigerator may change due to the changes in the ambient temperature. It is normal and not a fault. 

The refrigerator is running frequently or for a long time.
New product may be wider than the previous one. Larger refrigerators operate for a longer period of time. 
The room temperature may be high. >>> It is normal that the product operates for longer periods in hot ambient. 
The refrigerator might be plugged in recently or might be loaded with food. >>> When the refrigerator is plugged in or loaded with food recently, it will take longer for it to attain the set temperature. This is normal. 
Large amounts of hot food might be put in the refrigerator recently. >>> Do not put hot food into the refrigerator. 
Doors might be opened frequently or left ajar for a long time. >>> The warm air that has entered into the refrigerator causes the refrigerator to run for longer periods. Do not open the doors frequently. 
Freezer or refrigerator compartment door might be left ajar. >>> Check if the doors are closed completely. 
The refrigerator is adjusted to a very low temperature. >>> Adjust the refrigerator temperature to a warmer degree and wait until the temperature is achieved. 
Door seal of the refrigerator or freezer may be soiled, worn out, broken or not properly seated. >>> Clean or replace the seal. Damaged/broken seal causes the refrigerator to run for a longer period of time in order to maintain the current temperature. 

Freezer temperature is very low while the refrigerator temperature is sufficient. 
The freezer temperature is adjusted to a very low value. >>> Adjust the freezer temperature to a warmer degree and check.  

Refrigerator temperature is very low while the freezer temperature is sufficient.
The refrigerator temperature is adjusted to a very low value. >>> Adjust the refrigerator temperature to a warmer degree and check. 

Food kept in the refrigerator compartment drawers is frozen.
The refrigerator temperature is adjusted to a very high value. >>> Adjust the refrigerator temperature to a lower value and check. 

Temperature in the refrigerator or freezer is very high.
The refrigerator temperature is adjusted to a very high value. >>> Refrigerator compartment temperature setting has an effect on the temperature of the freezer. Change the temperatures of the refrigerator or freezer and wait until the relevant compartments attain a sufficient temperature. 
Doors are opened frequently or left ajar for a long time. >>> Do not open the doors frequently. 
Door is ajar. >>> Close the door completely. 
The refrigerator is plugged in or loaded with food recently. >>> This is normal. When the refrigerator is plugged in or loaded with food recently, it will take longer for it to attain the set temperature. 
Large amounts of hot food might be put in the refrigerator recently. >>> Do not put hot food into the refrigerator. 

Vibrations or noise.
The floor is not level or stable. >>> If the refrigerator rocks when moved slowly, balance it by adjusting its feet. Also make sure that the floor is strong enough to carry the refrigerator, and level. 
The items put onto the refrigerator may cause noise. >>> Remove the items on top of the refrigerator. 

There are noises coming from the refrigerator like liquid flowing, spraying, etc.
Liquid and gas flows occur in accordance with the operating principles of your refrigerator. >>>It is normal and not a fault. 

Whistle comes from the refrigerator.
Fans are used in order to cool the refrigerator. It is normal and not a fault. 

Condensation on the inner walls of refrigerator.
Hot and humid weather increases icing and condensation. It is normal and not a fault. 
Doors are opened frequently or left ajar for a long time. >>> Do not open the doors frequently. Close them if they are open. 
Door is ajar. >>> Close the door completely. 

Humidity occurs on the outside of the refrigerator or between the doors. 
There might be humidity in the air; this is quite normal in humid weather. >>> When the humidity is less, condensation will disappear. 

Bad odor inside the refrigerator. 
No regular cleaning is performed. >>> Clean the inside of the refrigerator regularly with a sponge, lukewarm water or baking soda dissolved in water. 
Some containers or package materials may cause the smell. >>> Use a different container or different brand of packaging material. 
Food is put into the refrigerator in uncovered containers. >>> Keep the food in closed containers. 

Microorganisms spreading out from uncovered containers can cause unpleasant odors. 
Remove the foods that have expired best before dates and spoiled from the refrigerator. 

The door is not closing. 
Food packages are preventing the door from closing. >>> Replace the packages that are obstructing the door. 
The refrigerator is not completely even on the floor. >>> Adjust the feet to balance the refrigerator. 
The floor is not level or strong. >>> Also make sure that the floor is level and strong enough to carry the refrigerator. 

Crispers are stuck. 
The food is touching the ceiling of the drawer. >>> Rearrange food in the drawer 

If The Surface Of The Product Is Hot. 
High temperatures may be observed between the two doors, on the side panels and at the rear grill while the product is operating. This is normal and does not require service maintenance. 
 

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