This fridge came with my apartment. It works very well. It has shelves and 2 bottom drawers for veggies/fruit. If I needed to buy another one, I would definitely look at this brand.

Integrated fridge freezer, so expensive item. Not working in less than 3 years. Terrible customer service, didnt even get back after numerous calls and emails. Tried to have mended but unsuccessful. Had to buy new one. Now found out 4 out of 10 in customer reviews - expect more from big brand.

My friends went on a short holiday only to get a phone call to say that their house was on fire. They rushed back home & were told that their Hotpoint fridge freezer of approximately 5 years old had caught Fire. The house now requires extensive repair & will take approximately 6 months to do. Is there a moral to this story. Empty the fridge freezer, have a feast in it, your friends around. Then switch off your appliance.

I have a Hotpoint model #hsh22ifta bb. I too have had the same issues reported by others relative to the freezer/motherboard and water dispenser. I too have limited income and to purchase such an expensive lemon only to have it fail is, to say the least, disconcerting and maddening (I am being polite). Hotpoint should be ashamed and held accountable for the repeated failure of their products.

It is the best three door fridge I have ever owned - dual freezer doors, no huge doors to open, easy access to produce, a lot of storage areas, equal freezer space to fridge space, perfect size for one or two people.

The freezer causes ice to evaporate within a few days, surprising you when you go for ice from trays which were recently filled. The temperature varies from just under freezing to slightly below freezing, making it necessary to check if items are frozen.

Temperature tends to get much colder than actual setting, eggs have frozen but that's the only con. I adjust the temperature to warmer and the fridge still keeps everything nice and cold.

My Hotpoint fridge freezer is 3 years old and the compressor is broken. Firstly Hotpoint isnt really Hotpoint anymore, its Indesit. We thought we were buying a quality fridge, but it turns out we werent. Weve bought the insurance repair or replace policy that Hotpoint sell which they tell you is very popular with our customers. It cost £185 a year. I waited 2 days for an engineer to come and look at our broken fridge. He came this morning. The compressor is broken but the parts are out of stock. The earliest they will be back in is the 30th July, i.e. over a week away, and its perfectly OK, Ive been told by them on the phone, for me to have no working fridge in that time. Its summer and my kids are 2 and 4. We live in a flat and have no back-up fridge. Ill report back with what happens next. The Domestic and General policy they sell is a complete joke when you have a real problem. They tell you theyll refund the policy, but then youre faced with having to buy a new fridge. Im raging!!!

Ever since my mom has been in her home she has battled with the Hotpoint fridge that came with the home. She has had numerous visits needed for repairs. She recently was going through papers from the previous owners repairs and found that this fridge has needed the same repairs prior to her living there. Her model number was HSS251FMDWW... Prior receipts record 300.00 repairs to a control board and defrost thermostat... Then the buyers warranty replaced for free three more visits under moms ownership... Then her buyers warranty ran out. She has since spent 600.00 on other visits for the same parts, board and defrost thermostat... Moral of story... Read reviews. Never ever buy a Hotpoint... Its time for mom to cut losses and invest in a fridge but her recent repairman said, There is nothing on the market worth investing money into. Youre better keeping what you have... I highly disagree.

We have owned our Hotpoint refrigerator since 2007 and it has been making a loud whistling noise and had a technician come out and oil everything and it came right back and now the water went out in the door. Model #HSS25GFTA BB

I did get my moneys worth, believe it or not its over 40 yrs old and still works but part of the fridge freezes most stuff, it is a frost free but sometimes ice forms in the fridge. It has an upper freezer and the fridge beneath. I truly need shelves like a side by side. I have 3 small veggie bins, even if one bin, larger would be better. It is an energy hog being so old. The reason I have not purchased a new one is due to my health. I cant go to the stores and this is one product I want to see up close and personal. Not purchase online.

Home depot rob 85 year-old woman in Detroit. Sold her a hot point GE refrigerator that didnt work at all. Robing her out of $2,000.00.

Bought Hotpoint refrigerator. Model hps18bthmrww June 2019. After few months use, the pocket cracked. We were unable to buy part. Now we must buy a whole new door! This is ridiculous. We can’t afford to buy new doors every time this thing cracks up! Avoid this GE Hotpoint refrigerator... it is a rotten lemon!!!

I purchased my Hotpoint model Hss25gfpa www side by side refrigerator new about 8 or 9 years ago. NOT BUILT TO LAST... Front and sides are rusting, water only works from door dispenser for a few weeks a year the rest of the time is inoperable, NOW FOR THE DANGEROUS PART... When the ice maker still was usable unlike the water dispenser I had dispensed a glass of crushed ice into my large plastic cup. As I drank my beverage with the ice i luckily attempted to chew the remainder of ice left in my mouth before swallowing and taking another drink. As I was chewing the crushed ice I bit down on a jagged piece of clear plastic that broke off the clear plastic ice auger in the ice maker... I prob would have had serious or fatal injuries if I had swallowed this piece of plastic that broken off, it was about the size of half a dime. I called to complain to customer service and they told me they would not pay for repair as it was out of warranty and I could file a complaint with their complaint department about almost swallowing the jagged plastic but the complaint department was unreachable at that time... DO NOT BUY A HOTPOINT REFRIGERATOR.

It is very energy efficient and I like the freezer compartment because I can fit a large pizza in it compared to my old side by side Hotpoint where I could not store large items as the aforementioned, and also the old one was not as energy efficient. But I wish the storage bins on my Hotpoint refrigerator were clear plastic or glass to better view the contents.

We bought a new Hotpoint refrigerator from Home Depot approximately 5 years ago. In that 5 years, we have had to have a repairman make a service call 4 times, 3 for the ice maker alone, once covered under the warranty. We have totally replaced the ice maker once, which we had to pay for. I am extremely upset that again, tomorrow, we have a service man set up to once again look at the ice maker. It has quit running. No ice, nothing! The service man comes when called and he too has expressed his displeasure with the product - bad, bad design. Im tired of having to pay for service calls and parts. I plan to contact the Better Business Bureau and any other complaint organization to voice my displeasure with the Hotpoint product. In the past, I have had refrigerators for 10-15 years with no problems at all. Why is this product falling apart in less than 5 years? Very, very dissatisfied and do not plan to stay silent about the issues we have had to face. I will do everything I can to spread the word. This is a bad, bad product.

My landlord installed a Hotpoint fridge and it runs for over 2 hours. Im concerned about its safety and is there anything I can do? The last fridge was so loud that it was running constantly and ice was not freezing properly.

Low end and Wire shelves sag, but does the job. Love the recessed handles, good ice maker and seems to have an even temperature throughout but takes up a lot of room in the small freezer.

We purchased a fridge Model 77802 in 2013. A few months later the door handle cracked. This was repaired free as it was under one year old. Once again the new handle has cracked. Seems very poor quality and perhaps a design fault. I have attempted to ring customer services, been held in a queue for so long every time I have tried, I have had to hang up to do chores etc. I am very dissatisfied with the quality of this fridge and as we are a family of just two, I wonder how long these flimsy handles last for a family use.

GE has come out with a new heater kit for their GE Hotpoint refrigerators. It is to arrest the water line from freezing. It also appears that their original insulation is inefficient, so they apparently are replacing it. The only problem is that they charge excessive amount for a problem that they created in the same place. They should have done a type of repair free of charge on every faulty unit, which they have not. The freezer had once already frozen behind the cover and a repairman came while we had the extended warranty. I dont believe its fair for GE to charge customers for replacing parts and for labor on a defect of their appliances. My appliance model and serial #s are: HSM25GFTSA and GL256345. My extended warranty expired 5/23/11. So there is no way they will want to touch it without charging an exorbitant amount at this time. My wife has been ill for several months and she is in peril of getting laid off due to her illness. As sick as she is, we are having trouble making ends meet.

Its a good refrigerator. It was in the house before I bought it and after 19 years, its still going strong. I dont like that the vegetable drawers are on the bottom. The icebox section is small, so its hard to store a lot of items.

18 months after buying a Hotpoint refrigerator, it stopped working. I paid half the price of the fridge for repair and the repairman told me this was a known problem with Hotpoint. I asked, and he was replacing the non-working part with a Hotpoint part, because no other companys part would fit. 18 months later the same part failed again. I came home from 3 weeks on vacation and found all my frozen food melted. To have it repaired a second time would make the repairs as expensive as the fridge itself, and guarantee that in 18 months I will again be throwing out all my food. I wont buy anything from Hotpoint ever again.

My appliance lasted 13 months, 1 month out of warranty. After waiting for two weeks for an appointment to fix my fridge the engineer didnt turn up and I was not informed why. I spent all day trying to find out where he was, each time the call center hung up on me. At the end of the day I eventually got through and was told the engineer would be there the next morning. After taking another day off work the engineer failed to turn up so I spent another day trying to talk to someone with half a brain. After 54 minutes on the phone trying to find out what has happened to my appointment the call center hung up once again. I decided to cut my losses and buy a new appliance that wasnt Hotpoint. I wouldnt buy another Hotpoint appliance if someone paid me, they do not deserve to run a business if customers mean that little to them.

I cannot be accurate. All I know is that I bought a $3000 lemon! I have had at least 7 repair visits. They have all had to do with the freezer side and water. Finally, they disconnected the water and we are no longer able to get water. Of the at least 7 repair visits, 3 have to do with the ice maker. Ice maker #2 just stopped working. It is a LEMON. Do not buy a GE Refrigerator. I am not blaming the service, only the manufacturer.

Bought a new f/f 2 months ago. It told me its frost free. The drawers of freezer have loads of ice all over them. It makes horrendous noise so rang for repair and was told I have to defrost it at least for 24 hours. I said I never would have bought it had I known that... I said it’s meant to be frost free. She said it is but only directly inside the fridge and freezer drawers won’t frost up but it will get iced up inside the pipes. Omg and I should defrost it every time, well the freezer drawers do frost badly and I’m not defrosting every 4 weeks why should I? I asked for a repair date and she kept saying all they will say to me is to defrost it. I said, I’m not happy. 700 pound later I have a rubbish fridge and I want a new one. She said, “Oh I can’t say that to you as I’m not an engineer.” I then said, “Then don’t tell me to defrost it then.” I then said, “I want to speak to a manager” and then she said, “I never said you can’t have an engineer.” Grrrr so I now have one coming in two days. If I was away and it happened again it could be dangerous. So no not happy I should have stuck with Samsung.

We bought the Hotpoint refrigerator/freezer, (freezer is on top,) almost 20 yrs ago and have never had a problem. The only issue we have is that the freezer space is rather small for a family of even just 2 people. The big plus? Its SO easy to clean and light enough to move to get to the back to clean that area as well.

Surprisingly economy & quiet, very simple and budget, from a day one works without any problem, meanwhile its appearance is pretty conservative if not to say primitive without any modern features or else.

Needed a freezer in a pinch so chose the Hotpoint Chest freezer from Lowes, shame on me not doing the researcher I normally do. Worked for a few months and is now essentially a refrigerator, looking for the number to call the company to see what they will do. Be aware of this brand, will post the outcome when I have it.

We have a side by side refrigerator/freezer and it has been with us about 4 years. It was a little taller than the old one and we had to trim the cabinets. I don't know why manufacturers cannot make an icemaker that is reliable though. Ours works but not as good as it should. Filters for the water system are not cheap to buy either. All in all it has been a good brand.

The auger is brittle, breaks into fragments and falls into the ice and then dumps into the dispenser. I got a cup of water and ice and it was full of sharp plastic pieces that had broken off. I did not know and swallowed one of them and it is caught in my throat. This is a very dangerous situation and I am scared. I read that is happened recently to someone else on this website. My double fridge freezer is a 2006 Hotpoint model. Please contact me.

This fridge is not a good brand! Not quality made. You can buy a good quality fridge with a brand name and reputation for nearly the same price. Mine is turning on and off once about every 3 weeks. Not sure why. I think its over heating. Also the light burned a hole through the plastic. I would not recommend this product ever.