I was aware of the brand Liebherr. Came across the brand had launched refrigerator here in India since few years. I had got good review from a friend of mine and finally got one. Good refrigerator great space, quality. Loved the product.

The 24 cannot keep a steady temp. The back wall of the No Frost freezer is thick with ice and its alarm beeps throughout the night (need to wake every 3 hours) but this is not all. Yesterday as I tried to nudge a recalcitrant freezer drawer in place with a small push, the under separation panel (made in glass!!!) jumped out to hit me and land on the floor to shatter in thousand pieces... A repair man came today and had the nerve to scold me about being too rough with the drawer. Its very sensitive you must be very careful!!! (I am in Spain where I guess they dont know about quality fridges.) Oh ya, a real beauty!

Hello. I am Vishwa from Calicut. Liebherr Fridge new 260 liters refrigerator Steel finish is very good. Purchase it looking at German brand. Good quality. Service response is fast and also available on mobile.

We received these refrigerators in our new Newark based building and have had problems since they were installed. We have repeatedly contacted company to address the automatic ice maker with ZERO resolution. We are in the new building a year and the ice maker has worked maybe 2 months. The door handles are also very difficult to open - they are thin with little ability to grip. Would NOT recommend wasting money on this refrigerator.

In summer 2008 we bought for €1500 what we thought was a state of the art built in refrigerator, the Liebherr IKB 3650. Only 3 years later - in 2011 - the door started not closing properly and cooling was poor. The local service replaced (after 3 visits) the heavy duty door hinges for €200 (past warranty period). The year after - 2012 - cooling was poor again. They came again and changed a sensor, plus check the fan, for another €70-80. It started working again somehow better. In 2013 cooling was poor again (10-12 Celsius) and they came over and over, changing more sensors, for which they did not charge spare parts, only visit labour time €40.Finally in June 2014 cooling was poor again. The local service came another 2-3 times, charging another €77 for changing a sensor and check. Nothing happened. They came back and placed a monitoring device for 3-4 days. After this they said they have to replace the motherboard (€160), which they did, yet nothing improved. Then they said they must take it to their premises and fix it and this is what we did. After 23 days (!!!) they told me its ready and I have to pay another €193 for the new compressor motor, while the appliance is totally new!!!They brought it home, it worked for 10 days and then dropped dead. They told me it is not repairable, they can only return to me the value of the latest spare parts, buy it back by offering me a discount of €600 on the price of the new model and bring me the new IKB 3550-20. Pls note that due to the built-in construction in my kitchen, I have very limited choices for a fridge. I accepted, paying the difference of €500 and today they brought it. Reading the reviews on your site, I wonder if I made a BIG MISTAKE and if I should better find and buy another brand????

The last time that happened, in January 2021, I was no longer able to resurrect the IceMaker. So I called a Technical Service, the next day a technician came, made a series of checks and determined that the fault was in the electronic board that did not give voltage to the mini-pump that supplied water to the ice bucket. As I am trained in industrial electronics, I disassembled that board, and made a magnifying glass inspection. The board appeared to be fine, with SMD components, and no components were burned. It was also varnished which made it resist moisture well. The technician sent me a budget amounting to € 250. This was not an exorbitant price to change a plate at home, but at a glance, that plate did not cost more than € 80 COST. It is already known that later prices increase with transport, working hours, travel, etc. (they charge between € 50 and € 60 per hour). What I already questioned was if the problem was with the plate. I then called another Official Service recommended by Liebherr. That technician started looking at the upper reservoir, as he said he doubted the plate was to blame. Looking a little over that reservoir (which includes the mini-pump), he determined that it needed to be replaced. He budgeted me € 425 for the repair, since to replace that tank the refrigerator had to be removed - it is paneled - between two technicians and therefore the labor became more expensive. As I am quite skilled, I disassembled the tank myself (which the technician did not do), removed the pump, disassembled it and saw that the little motor, which does not cost even 3 € in China, had the shaft stuck. I unhooked it and reassembled the pump. I mounted the tank, and the Ice Maker worked again. Seeing the reference of the mini-pump, searching the Internet, it appeared that it was made in China (of course) AND IT COSTS € 16. In other words, the Technical Service should know that replacing the € 16 pump does not require more than half an hour, it is not necessary to remove the refrigerator, and it would have cost me about € 150 instead of € 425. So it seems that the seminars of Training of these technicians leaves much to be desired.

Why would anyone choose to buy these expensive contraptions? Liebherr website offers no possibility to register a complaint or ask for help... other than through the service people who in this case are part of the problem. Six weeks without a functioning refrigerator last summer... and no response much less remedial action!!! We naively asked Liebherr via service-appliances.us@liebherr.com (repeatedly) and via team.online team.online@liebherr.com or any suggestions on how to avoid these problems... or at least have them fixed much faster and reasonably. The house we bought a year ago in Washington DC came with a three-piece Liehberr appliance: refrigerator, freezer and wine cooler. So far the only one that has worked well is the least useful one the wine cooler. Please escalate this because it must not be a normal situation... otherwise why would anyone would buy a Liebherr refrigerator? If our problems are not fixed definitively I will certainly be speaking loudly and negatively about Liehberr. Soon after we moved in the refrigerator (a large premium unit serial number 40168030909984 and service ref. **) became a freezer -- resulting a wastage of food and the separate freezer stopped producing ice. A repairman from M&M came promptly diagnosed a sensor problem for the refrigerator -- ordered the part (which took weeks to arrive) and then returned to fix the problem (two service calls and parts charged, of course).The same problem occurred nine months later. The refrigerator froze our food, the repairman came, charged to diagnose a sensor problem, ordered the part and we have had two missed appointments to install it (once they came within the agreed time window but without the promised 30 minute warning and missed us; the second time -- a week later -- they called within the agreed window... just to say that there was an emergency and they would not be able to come for another week!). So the refrigerator is prone to problems and the maintenance system seems to boil down to just one person who handles Liebherr and a company that never has any parts in stock. As for the freezer the solution seemed quite involved and expensive and we decided not to bother (...again, what does this say about Liebherr products and service?)

I came to know about Liebherr refrigerator from a close friend. Liebherr refrigerator is one of the best refrigerator which I had come across. I have been using since 3months. Top quality and accurate cooling.

I had purchased the Liebherr fridge on August -2020 and since yesterday I am facing cooling issue. I had called customer care and their mechanic visited but in vain and informed me that there is a gas leakage and it can only repaired by Monday. I am surprised and asked him that in Mumbai you are taking 5 days to just to fill the gas, What we should do in this case. I requested lot of times but I didnt got any response... SUCH A POOR SERVICE and Quality of Fridge is very bad.. I suggest not to take this fridge.

Four years ago, I bought a Liebherr wine cooler and refrigerator. The wine cooler died as soon as the warrant expired. Liebherr referred me to an appliance repair that is authorized to repair Liebherr products. The guy who showed up had no clue. He was on the phone talking to somebody in the office, getting instructions. Finally he gave up and told me that they will be in touch. After waiting for two days, since my wine was about to go bad, I was forced to buy another Liebherr wine cooler because it was a built in unit and I had no choice.During the recent hurricane, Sandy, the power went out in my apartment. I turned the fridge off. When the power came back on, the fridge did not. The light was on but the compressor was not. I called Liebherr despite the fact that the compressor did not go on ( the compressor warranty is 5 years, so it is under warranty)! They said that since it is no longer under warranty, I should contact their authorized service centers. They gave me 3 options. The one that fixed my wine cooler was not one of them.I called the first one but they were not authorized to work on compressors. The second one came a day later and his diagnosis was that it might be the compressor but maybe not, maybe it is the inverter. It took 5 days to order the inverter which will arrive in 3 days. I will be without a fridge for 3 weeks by then. If it is not the inverter, the service guy has to get authorization from Liebherr to order the compressor. I called Liebherr to find out how long will it take to get an authorization and get a compressor. The guy yelled at me and told me that I am asking a stupid question and he cannot estimate how long it will take. I left a VM for his supervisor, Josh, but he has not called back.Do I rent a fridge? Buy a fridge? Whatever I do, how do I tell people not to buy a Liebherr product unless you enjoy replacing them every 2-4 years?

I bought a stand-alone Liebherr 4 drawer freezer and a Liebherr fridge in 2003/4 (12-13 years) and these have worked perfectly ever since despite never having had a service. I have had a fire in my apartment and the insurance company has written off the fridge and freezer as it would cost more to clean and test them than to buy a replacement. The kitchen was also written off in the fire so I am looking for built-in fridge and freezer for the kitchen (the stand alone units were in a utility room next to my roof terrace; useful for keeping beer cool). Because of my good experience with Liebherr I was thinking of buying this brand.As part of my search I came across the Consumeraffairs.com site with all of the negative reviews and it is certainly giving me some pause for thought. The most common fault appears to be the ice-maker which, as one respondent mentions, we in Europe seldom use. The second most common problem appears to be the doors not shutting properly, especially on the units with two doors, again something less used in Europe. I am a little more worried about the problems with ice forming at the back of the fridge, the number of components that just break, the unreliability of the temperature control and the poor response from Liebherr. Has the quality of Liebherr dropped in recent years. Have the products become more complex and therefore less reliable or is there a specific problem with US based products – I found one review from the Netherlands where I live among all of the US based complaints.

Ice maker has never worked. The drain in fridge is always clogged causing smelly back-up. Water runs down the back of fridge causing everything to be wet inside. All the labels even fell off our beer bottles from always being wet. Also, fridge not cold enough. The freezer stopped working while we were on vacay and when they finally came to fix it, now the fridge is broken too after they left. Thank goodness for my very cheap Frigidaire brand fridge in the garage. It works and saved our food from spoiling again. DO NOT EVER BUY A LIEBHERR refrigerator. You will be sorry.

Hope that my review will prevent someone from making a bad mistake. We bought our apartment in NYC with the 30 built-in refrigerator/freezer. Nothing but problems from day one. A fortune of money to try and fix broken seals on the doors, faulty compressors, back panel freezing and lack of draining. Customer service is horrendous. They actually told me to take a toothpick and clean out the draining hole every so often, however, it didnt work. The company is completely aware of all the problems with their products and are totally refusing to deal with consumer complaints. These refrigerators are not cheap and I am shocked that they are getting away with it. Someone mentioned a lawsuit, I think would be a good idea.

I had a Liebherr fridge/freezer for about ten years. It packed up so I decided to invest in another one. Bad move. We ordered a fridge/freezer and it was so noisy. Plus, on a number of occasions we thought we had closed the doors but we didnt and the freezer door doesnt have an alarm so our food had started to defrost. On our old model, the alarm went off. The shop that supplied our fridge/freezer came to inspect it and agreed it was very noisy and replaced it. The new one has exactly the same problem - its noisy - its like having a vacuum cleaner on in the corner of the kitchen. Plus, we have left the freezer door open now by mistake on at least four occasions - no alarm - I think you literally have to slam the door shut otherwise it will not close. I am so disappointed with my new Liebherr and I will never buy another product from them.

I shamefully admit I bought 2 Liebherr fridges in 2009 and 2010. One SBS 7053 and one SBSes 7353 within one year of the other for two separate custom fitted kitchens. Both have had door handles fall off, door seals go rotten, leaking, clogged up drain bucket at the back (how am I supposed to reach that???) ice makers both broken and now both have broken down on the BioFresh/wine fridge sides affecting the freezer. If what I am reading all over the internet is true Liebherr has been selling and ignoring customers all over the world whose refrigerators have all had the same problems. How can they get away with it? It isnt as if this was a bargain fridge that you bought for $500 and can now throw out. Can anyone say class action?

Within a month of purchase, it started giving cooling issues. The vegetables are getting soggy. Although its a frost-free fridge, the freezer has ice frost accumulated badly. After complaining several times there is no action. Overall worst product.

This refrigerator has destroyed more food than the plague. It has the hardest time closing and it turns off if the door censors indicate the door isnt closed. Several times, I have not been home for days and I get home and everything in the Liebherr refrigerator is rotten, lost, defrosted, warm, in shape to throw out. Resetting the temperature to get it to work is as easy as launching the space shuttle. One almost needs to be an electrical engineer to re-set the temperature settings. I tried to print out the manual from their site and I have 21 pages of gibberish. I still havent been able to turn the freezer back on and I am not sure the refrigerator is working yet, as I type. If I wasnt a renter, I would get a new unit, but not a Liebherr. I have lost over $500 of food in the freezer. I guess I was stupid enough to fill it after losing everything before. If you buy one of their units, you are crazy.

Dont make the mistake of buying a Liebherr Refrigerator from Alpine Appliance in Vail, CO. Alpine service and understanding of these refrigerators is embarrassingly poor. First and foremost, in the context of Liebherr quality, I can safely and confidently say that Liebherr cannot be talked about in the same sentence as Sub-Zero. I now I understand why Liebherr is significantly less expensive, because it should be! I must respectfully ask how can you comment on the quality of Liebherr when you yourself and your service staff did not know that this model was not self-closing; additionally your service person told me that fridge always rocks until you fill it up, yet the other day he found out for the first time there was something he had not learned or done that would have prevented the fridge from rocking. What I found funny is that your service guys replaced a part to eliminate the rock, which obviously was both unnecessary and unexplainable.At a minimum, isnt your job to teach your service guys how to properly install a refrigerator you sell and so call service. Your email response albeit appreciated was condescending at best but very consistent with the quality of your service, so not surprising. Your one service guy was blown away when he called Liebherr tech support only to learn that this model is not self-closing! His exact words were there are $500 refrigerators that have this most basic feature. On a positive note, the refrigerator does keep food cold and fresh which a guess is a positive.

I purchased this Liebherr 350 litre fridge. Initially there was some problem but when I complained they changed it for me and since then I have no issues. I had Samsung fridge which was OK but I wanted something very premium and with liebherr I got premium fridge and also some very cool features which are not in any refrigerator.

This refrigerator has been constant trouble. Ive owned it for 4 years and 3 months and in that time Ive had 9 service calls (6 for refrigerator problems & 3 for the replacement of the original French doors that didnt close correctly and a seal replacement.) On top of that, I have a wood floor in my kitchen and this appliance is built in. Every time it has to be serviced, it has to be removed from the cabinet carefully so the floor is not damaged. When I bought it, I expected I would not have to remove it for a good 15-20 years, until I had to buy a new refrig. But after owning this for just a few months, the refrigerator stopped working and I needed a new compressor. It took the service company 3 visits and multiple hours to determine this. I was without a fridge for more than 2 weeks. When I asked the company to pay me back for the lost food, I was told they didnt do that. Now, I need a second new compressor and despite the fact that it was put in last Friday, the refrigerator is still not working. 10 days after I called, I am waiting for another part that hopefully will make this big boy work. Again, no refrigerator for 1 1/2 weeks. The Scottsdale service rep (Jerry) blamed the repair people (who were doing their best to figure out what was wrong) and he never apologized to me for any inconvenience when I spoke to him. His attitude was rude and unhelpful. He told the service people that I was very close to the end of the 5 year sealed system warranty anyway. He did agree to pay for the part. I asked him if I had a lemon or if all Liebherrs were like this. He was evasive and attitude and told me there was nothing more he could do other than call Germany! This refrigerator was expensive, but its been a constant aggravation and I would never buy another one. When it dies, as Im sure it will in the not too distant future, Im going to spend the additional money and get a Sub-Zero.

Liebherr refrigerator performing very well without any disturbing noise and its cooling is very good. I can easily keep items in it because of its large size its performance. And one more important thing is that it consume minimum electricity

Liebherr looks good but thats where it stops. We purchased a new one but after over 12 trips in 1 1/2 years for diagnosis, replacement, or providing loaners - the retailer finally gave us another new one! [They had already replaced three sensors [one twice], the main module, a thermistor, the door seal, even the door {The Consumer Product Safety Commission had already faulted them for the problem}]. Well the new one started giving us problems after 18 months.The alarm would go off in the middle of the night. Nothing else appeared wrong. We called the retailer - they responded a month later. The temperatures of both the refrigerator and freezer gyrated wildly. [The digital temperatures on the top did not correspond to a refrigerator thermometer that was accurate on other devices]. Liebherr said there was nothing they could do because our warranty was over. Dont expect customer service. The refrigerator is now gone.

Bought in Mid 2011 Large 3 door custom install. Off the hop freezer issues with frosting up. Tech made adjustments. Warranty is now over - Jan 2013. Now door hinge cylinder seal is gone too much money and currently living with it. Jan 2014 - Temp Alarm. Lost our food and had element replaced at my cost. June 2014, Ice maker isnt working and always questioned it...and the freezer is all frosted up again. Tech says $800 control board to fix plus plus plus...Havent yet had the Tech look at the compressor, Noisy! About to build my case to Liebherr but I am not holding my breath.

I am the unhappy owner of a Liebherr KGT-4066 refrigerator. I bought the appliance in April of 2000 for 1300 euros thinking that I bought a first rate fridge with two motors that would last for many years. Almost immediately, the problems started. First, it was a minor problem with the thermostat, and I didnt mind so much the money the authorized technician charged me. Alas, it was only the beginning. In the years that followed, many plastic parts of the interior (drawers, baskets, trays) broke and had to be replaced, with considerable cost. Most importantly, the door seal had cracks almost from the second year but when I asked the authorized technician to replace it, he answered that it meant to replace the whole door, which cost 250 Euros! So I never replaced it. To make a long story short, although the motor still works fine, I use shelves from my old fridge and I cannot store a single bottle of water on the door shelves since there is no remaining plastic hook to hang them on. I would never recommend this fridge to anyone. It was an expensive fridge with cheap, defective plastic parts.

Ice accumulating at bottom of 7353 freezer unit. Electra the local distributor refuses to assist and/or provide advice what to do before calling a technician which costs around 65$ before parts. The rep says: We do not provide any support on the phone. If you have a question you must schedule a technician and pay for it. Terrible attitude and support. Plastic drawers easily fall out and break and plastic handle parts that break. Will never buy one again.

We wanted to love this fridge and we trusted the fact that it was a German. We have the 36 French door fridge and it is just an expensive piece of junk. It first broke about a year after purchase. First it was the ice maker, then the freezer stopped working and with time the fridge doors stopped closing properly. Even the rubber band around the door broke and the cables came out. The sensor beeps at random times, even in the middle of the night and we have to turn it off since the doors are actually closed and it is beeping for nothing. I have never seen anything like this! We tried repairing it twice but whatever they repaired broke again. All other appliances purchased around the same time work perfectly well. We have a German friend who purchased one too around the same time as us and he is experiencing the same problems. He is even more disappointed as he grew up thinking his countrys appliances were the best.After reading soo many similar experiences in the web we concluded that this company doesnt care about the quality of their fridges enough to address these problems. They make heavy duty equipment and other things that are not appliances and this could be just a small part of their revenue. Who knows why they are not addressing their customers complaints... What I know is that I have to throw away my fridge and buy a new one (some other brand) since spending more money in repairing is just not worth it.

I had a positive experience. I bought a Liebherr refrigerator from a nearby shop, I went there to purchase a different brand, but Liebherr promoter explained about the brand and the models and I was happy to see some good features and especially the storage facility in it. So I have happily purchased one. Good product.

Our refrigerator is just 3.5 years old and our freezer has not working for the past three months. We have been very patient, and I called Liebherr today to try to get some kind of information as to how to move this along, as we need a freezer. All Liebherr kept saying is our product is out of the two-year warranty. Liebherr pushed me to where I bought it, and the appliance center told me to contact Liebherr. On top of the fact, no service person will work on a Liebherr. DO NOT WASTE YOUR MONEY, this is not a top of the line, or high-end product, just collecting your money. NO CUSTOMER SERVICE.

Very expensive refrigerator freezer. Has been nothing but a series of problems forever. Broken drawer. Broken ice maker. Broken handle. Liebherr service is flagrantly rude and unhelpful. Service techs are ignorant about the refrigerator. Liebherr is the worst purchase Ive ever made.

Working very good, worthy money, good product, I am using this refrigerator, is very good, very huge inside space, everything is good, I am really satisfied with this refrigerator, everything perfect. Worth money.

Bought an expensive Liebherr fridgefreezer in September 2016 which failed whilst we were on holiday 10 months later. So contents ruined and no compensation from Liebherr or Appliance City who we purchased it from. Independent engineer was sent to diagnose problem and was told twice by Liebherr to regas it, even though it was leaking! Surely dangerous and not going to solve the problem at all! So the nice engineer wrote off the fridgefreezer and we have spent 3 weeks trying to get a replacement under the warranty.Many, many phone calls and emails were needed to chase Liebherr and Appliance City. Neither of them would take responsibility for changing it, both trying to delay as much as possible and telling blatant lies about not having it in stock and exceedingly delayed delivery of another month before they could get one to us in the hope we gave up chasing it. New one just arrived... Will have to see how long it lasts! Great style and massive capacity though.

If you think you purchased quality because it is German made think it again. After 5 month back and forth with their service department and dealing with different local service representatives they sent my refrigerator still is not cooling and no one seems to care. We are using our backup refrigerator in the garage.

LIEBHERR 265 new brand fridge purchased in Jan month 2019 which has problem in freezer and full ice cubes on the walls and water bubbles on wall and fail in testing for second time. Moreover it is getting ice cubes on the fruits and vegetables. My experience is very bad. As of now from the company side they it replaced and will get new, however it is not confirmed that we get issues after one year, so please be careful while purchasing new brands. We spend 28000 rupees but not satisfy and total waste of time.

You can believe me, 100 percent good product, you can buy this fridge, Liebherr is a quality product, I have purchased last year, cooling is very good. I am suggesting you to go for it. Value for money.

This is the most expensive fridge I have ever bought. In the six years we have owned it the following has occurred: Ice maker broke twice; Shelves on the door broke and we had to get a new door to fix the problem; Water drain clogged four times. We also didnt know one had to clear this out at regular intervals. And the most irritating thing is the back of the fridge has a layer of ice on it and anything that comes in contact with back of fridge get freeze burn and is ruined. The service person who comes out to fix the machine for me tells me in a patronising way that it is normal for the fridge to ice over. I have never heard of such a thing. I notice that Liebherr never responds to the complaints about their product. DONT EVER BUY A LIEBHERR FRIDGE. Terrible quality and awful customer service.

I have owned a Liebherr fridge since 2012. The refrigeration has generally been good. Temperature is maintained in both compartments. The main issues, and there have been many, are structural as well as electronic. The plastic shelves have cracked as have the freezer bins. The ice maker fell apart and had to be replaced..The tracks on the two freezer drawers often get stuck. The main control panel had to be replaced. The unit beeps constantly and no one has had a solution. I have had to spend over $2000 on service calls and parts replacements. Buyer beware!

I found Liebherrs Facebook site (for their excavating equipment) and wrote them a nasty note saying I hoped their excavating stuff worked better than their fridge/freezers. I heard back from them immediately! So I sent them the entire story. They got in touch with the store it was purchased from and who did the repairs. Liebhherr agreed to pay for all parts/labor for repairs. It seems that all the freon had leaked out! Ive never heard of this in some 50 years of owning fridges of various makes and ages. Their repair people couldnt even find where the leak was so Liebherr replaced the entire unit (and as they had changed the dimensions since the original unit was purchased, they also replaced the fridge part). So Im satisfied, but it took public shaming on FB to get anything done. However, I would never recommend their fridge/freezers to anyone. Dont know about their excavating equipment.

The worst purchase I have ever made. I write to advise consumers to avoid Liebherr fridge freezers at all costs. I purchased a Liebherr fridge for my daughter in October 2016 and my daughter has been experiencing problems ever since. The fridge had never run at the proper temperature. The temperature is never constant and is always below 38F, it is closer to 50 and lower. We have been told that there is nothing wrong with the fridge. Now we have been told to keep the fridge-freezer at the highest setting at all times! The company refuses to accept the fridge-freezer is faulty. My daughter is therefore stuck with a malfunctioning fridge that is unlikely to last much beyond its 2-year guarantee.

Refrigerator leaks water all over my food. Repairman just left after explaining that if anything touches the interior back walls of the refrigerator it will leak water. Cant be fixed. So now I have to buy a new refrigerator. Wished I had read all the negative reviews before spending the big bucks.

Absurdly constructed product that has no customer service backing, arrogant customer service full of lies about the quality of the product. A total waste of money full of headache. Ive never experienced any product so cruelly deceptive backed by con men and women who represent this companys customer service. Horrible workmanship, design, and engineering. The worst ever. Stay far away from this mess.Im the unlucky guy who was sold a bag of goods from kitchen designer regarding the Liebherr C-1650 refrigerator, freezer with ice maker. I bought eight of them in 2009 and I could have bought two very nice new cars at that time for the same price. They are EXTREMELY expensive, horribly constructed appliances. Its beyond belief how horrible they are. My maintenance man recently said, a person could live off what you spend on repairs for those refrigerators. In nine years each ice maker has been replaced at least three times! There are constantly issues. Theres one now that has a brand new ice maker in it that we cant get to produce ice for six months now.

Model SBS 7053, freezer + wine compartment just worked 2 years. Apparently its a bad fabrication, it has a small gas leak somewhere deep in the foam... IRREPARABLE!! Facts: 2 months after warranty time ended the compressor was running 24/24 7/7 with alarm sound and bad cold. Technical service wanted to sell expensive electronic card, but they knew it was not that of course!! I did complain. At the end Liebherr offered me a 35% discount on buying a new side by side!!!!! They dont admit its a hidden defect!! 2 years only!!!! Can you believe that?? I bought it in 2007, 2009 broken... Use refrigerator only since then. 2015 have a gas (R600a) refill with an independent technician, did work again for 24 hours.Advice Liebherrs people???? This is obviously a defective product with hidden defects. You have to give a working product, well made and in accordance with your reputation... As you dont agree to recognise it, I will continuously speak of my bad experience on social media.

Anyone who has read reviews of Liebherr refrigerators is aware that many are highly critical; most have ratings of 1-2 stars. There are also a lot of complaints about service assistance. That being said, our experience is different. We purchased two 28 refrigerator/freezer units when remodeling our kitchen in 2011. One unit has worked well until just recently. The other unit had multiple problems and after a number of attempts to repair it by several repair companies it was replaced, without charge, in January 2016. The second unit was fine until July of 2018 when the refrigerator temperature started to rise overnight, only to recover after the door was opened in the morning. After three service calls on this unit it too was determined to be unrepairable and it has just been replaced, at no cost to us, by Liebherr. Almost all of the interaction with Liebherr about the problems with our units was via email, and the customer service reps could not have been more helpful. As is obvious, we have had a lot of problems with these fridges. But the unit replaced nearly three years ago has been faultless. And the new units clearly show Liebherr’s efforts to make a better fridge. Newer door hinges, that self-close, are a real improvement. The new model has a metal indoor back panel to prevent the frequent complaints about the back icing up when food comes in contact with it. We went with Liebherr because of its clean, uncomplicated look and simple interior, and we continue to appreciate that. So I give 5 stars for customer satisfaction when problems arose. And 2-3 stars for equipment reliability, but hopefully their efforts toward continued product improvement will bring that rating higher. I’ll update after we have had the second unit for a while.

Good performance. Low consumption of electricity. In this the have of alarm that when the refrigerator door is open the alarm run. It is good because we can know whether the door is open or not. The service are good.

The 24 Liebherr refrigerator that came with the apartment I purchased is a piece of junk! It was just about 5 years old when the original owner paid over $600 in repair costs over 2 repair visits... Just a few months later I needed to replace the sensor for another $500. Now it is only 2 months later and once again the refrigerator is not maintaining cold temperature. I refuse to put another nickel into this terrible appliance and will have to replace it. Liebherr service was not at all accommodating! All they were willing to do was give me the names of authorized service companies which charge $200 just to walk in the door.

This refrigerator has worked with no issues for as long as we have owned it approximately four years. My only complaint is the size which provides limited storage but this is not the fault of the unit but rather the result of living in a Condo which has restricted room.

In July of 2014, the ice maker on my Liebherr stopped working. Annoying, but not unexpected. I just let it go. Then, not two months later, the freezer stopped working. Had a Liebherr referred repairman out to determine the temperature sensor was no longer working. As of now (November!), still no parts, no sign of parts, and now the refrigerator is not working. Liebherr has been HORRIBLE in trying to resolve this issue. Im selling the house and am ending up having to purchase a brand new unit. Liebherr, never again!

This is the first time we have ever written a review about a product as we are normally tolerant. Our experience with the Liebherr refrigerator has, however, been so appalling that we felt we had to write about it to warn others off. The problems we have had relate to endless issues with the ice maker, the doors not closing properly, the doors not staying open properly, the handle coming loose very early on and, more recently, the endless quantities of ice that are forming on the back wall of the fridge itself (see enclosed photo). Three months ago we were told that a seal would solve this problem and that it would take 4 to 8 weeks to deliver but we are still waiting. What is nice about the fridge is its look but to quote a well known cliche, Dont judge a book by its cover. Finally, the issues we had began just five months after buying the fridge.

Had purchased the fridge in July 2019. Worked for a year and in August 2020 the cooling issue started. After demonstrating a complaint on 2nd Sept 2020 even after continuous follow up till date the service engineer has not dropped to attend the breakdown. Would not give even a single star for the product. They are not worth for that too.

I was bought in last year, but till date something happened in my fridge (ex. Vegetables spoiled). I approached for services, but their services are not good. After 1 year waranty expired, now I am asking for same issues in my fridge, but they told charges applicable. In waranty time they are not solve this problem in corona lockdown period. Till they want charges. So Products and services are very bad.

I have never had any problems with refrigerators that cost $300-$500. They just ran forever until they died at a ripe old age. But I wanted a counter depth fridge for a renovation and six years ago, Liebherr was cheaper than US brands like subzero. SO I paid $3000 for this hunk of junk, which started malfunctioning the first year. The sensor had to be replaced three times--and the repair people put it in upside down once. After the first year, I had to pay at least $150 to get it diagnosed--not fixed, diagnosed.When you pay $3000 for a fridge, you expect it to work or be fixed for free. The fridge continued to malfunction periodically beeping and warming. Usually I could fix it. But recently it died. The lights just went out and the buttons didnt respond. The beeping wouldnt go off even when I tripped the fuse. It was driving me crazy. I finally put a heavy blanket over the fridge to mute the noise. I paid my super $100 to fix it. He unplugged and replugged it. Within two weeks it died again--the only thing working was the incessant beep. I had to wear earplugs. I called the Liebherr repair people and it cost $160 for them to come out and tell me that the computer was faulty and would cost $1000 to replace. This is truly the refrigerator that keeps on costing. But they did show me a neat trick to keep it alive. I think it was press the power and alarm button on the right and increase the freezer number to as high as it will go. This resets the lights and the readings--false though they said they may be. I dont care, as long as its cold. I would rather buy another fridge that works than pay another $1000 for this defective part. If you ask me, Liebherr is a terrible company and would advise anyone not to buy anything from them--especially a fridge.

After three years our Liebherr fridge freezer became unreliable in that the temperature of fridge varied between 8 degrees and ambient temperature. Apparently oil (or water?) had been drawn into the compressor, caused by power cuts (we live in a rural area). Repairs were in the region of 600. Liebherr originally offered to pay 50% of the parts but this only amounted to about 150 and we couldnt afford the rest. We managed to get the insurance to cough up after being without fridge freezer for 3 months, and decided to accept Liebherrs offer to offset future raise in premium. However they took advantage of the fact that we had insurance and declined to pay. DONT BUY THIS IF YOU ARE LIKELY TO SUFFER A POWER CUT! Apparently they are VERY sensitive!

Model cs-1301 single door refrigerator. A year or so after buying it new the freezer became erratic. It would defrost then freeze, alternately. The least expensive tech we could find was $750 to come and look at it then return with parts and install them. He said a new Liebherr would be less. Then plastic parts started failing... the vegetable drawer split open, the plastic clips holding the shelves broke so that now after 5 years 6 out of 8 will not hold the metal bars to keep items from falling out. So we set small items like mustard jars in there. I just ordered replacements from Liebherr for $40.00.

I shopped for 2 years to find the perfect fridge for my small kitchen, and Leibherrs model was the best for many reasons, namely its exceptional 5 year warranty, sleek design and efficiency. Given that I have had 3 major parts replaced within its first year of use (note: I live alone so minimum wear and tear), I am grateful for the warranty. The two different local technical service companies that have repaired it have also been exceptional. My complaint is with Leibherr customer service in Orlando or Miami, FL at 866-543-2437 who I must contact to initiate a service call. Initially, they are responsive and helpful, but on at least two occasions they have sent the wrong parts, even when they have my correct model in writing. When one lives in a hot, humid environment and without a fridge for 2-3 weeks to wait for the needed parts and then wait another 3 days for the techs to schedule a visit, the inconvenience and expense of waiting is very stressful, at best. In addition, the service reps who answer the phone have given me wrong advice of how to mitigate the situation until the techs show up, i.e. not to defrost, not to shut the unit off, etc. When the techs come, they must return later after it defrosts or blow dry my unit before they can even start to repair it. Given my above efforts, I escalated to their management: namely Shauna and Chris. I was always told that they were in meetings and promised that they would return my call, which never happened. Initially, Shauna replied via email and offered to connect me higher management, but she never followed up. The rep who answered the phone refused to give me the last name of Chris, the manager at the site nor him email address. Please note that I have tried repeatedly to express my frustrations directly with them before writing this review. When one spends $3,000.00 USD on a small fridge, wouldnt one expect better customer service from the manufacturer?

We bought a Liebherr split door refrigerator/freezer (2 drawers) about 8 years ago. Nothing but a headache. The fridge is fine but the ice maker function has been impossible. It was replaced about 6 times in the first couple of years. Now it is broken and impossible to get the parts needed to fix it. The glass shelf on the left door just fell and broke on its own. Service for these units is difficult to find, expensive, and replacement parts seem nonexistent. Purchase a fridge that can be serviced and maintained more easily. Expensive appliance that is nearly impossible to fix.

I have a single door model, cs 1301, 5 yrs. old. Recently the freezer temp. became erratic and the alarm kept going off. Our food was not affected and stayed frozen. A week ago, a service tech found a build up of ice behind the panel that is behind the freezer drawers. He was able to remove the ice and the freezer seemed OK. However the temps. continue to jump up and down and sometimes the alarm triggers at temps of 6 or 11 above. The call cost $190.I reported the temperature readings to the service who reported back with a quote of $600 to replace the freezer components. I do not know how to proceed at this point: the problem needs to be corrected but I will be nearing $1000 in service calls. Do I buy a new refrigerator or put more money into the current one? This Liebherr model is the only refrig I know of that fits the space in my small kitchen.

Built quality and the design is an extraordinary when compare to other brands.. I bought Liebherr tcss2620 in the year of 2018.. from harsha electronics Mangalore. Working good and the flat design is very attractive. Will definitely give your kitchen a premium look, when comparing other brands it quite expensive but worth the money you are going to pay. Shelfs are easily adjustable and made my routine easier.. Loved this refrigerator. If you guys are planning to buy a refrigerator 200% you can go for liebherr and its a German originated company and also I would suggest my friends and family, thank you liebherr.

Hii guys I had purchased a new Liebherr refrigerator from vijay sales, I had suggested by vijay sales employee.. with the explanation I had purchased it after using the refrigerator I had seen a excellent performance by refrigerator, perfect cooling and services is also good and I got lot of space in this and I had spice boxes also. I suggest to buy liebherr refrigerator to my friends & relatives also.... I suggest you also to buy such good product and its worth of cost....

I am fully satisfied with refrigerator. I am first customer to buy this model fridge in Hyderabad. I was little confused initially to go beyond LG and Samsung but by knowing features of Liebherr model like easy fresh technology, interior and exterior look, I impressed and finally made my decision to buy. I have been using this from last 8 months, I am happy and never had any issues. My suggestion to GO FOR IT. Thanks, Naga.

I, too, have never written a consumer review for an appliance Ive purchased, however I feel compelled to warn anyone thinking of purchasing one of these refrigerators. Almost every issue documented in previous reviews has also happened to me. The unit is three years old and it is, literally, falling apart. Any tray that relies on a plastic component is now broken - all the door trays are duct taped up and the freezer bins are cracked at every stress point. Every time I open the freezer, I hope to have a couple cubes of ice. The ice maker was repaired several times early on in the purchase, then flooded, and then produced 12 - 20 tiny cubes of ice daily for two years. Now its broken and my appliance company hopes to have luck getting Liebherr to respond to them. Its the most frustrating high end appliance I have ever chosen and I regret it every day.

We bought our Liebherr 8 years ago. We have had nothing but problems since the very beginning. In less than a year, shelves break, the gaskets rips apart, the shelves in the doors cant withstand normal use, the ice maker works intermittently, etc. Weve had a repairman out at least once every year and a half. Currently, we get ice build-up on the bottom of the freezer. Now our fridge will not work at all. Given the price point, I expected so much more. I never had problems with my cheaper appliance! My warning to you - dont buy it!

I bought Liebherr fridge in 2018..346l blue colour... Its really cool looking and good for modular kitchen... I recommend everyone to buy this fridge... But dont worry about reviews.. This is really best product.

Product is good with good cooling, door is hard to open. Once closing the door and try to open, one should hold the refrigerator and door handle to pull. I trying to open just with handle the refrigerator shakes by changing the position and food inside will shake and fall or spill.

Dear Customers, Vendors of Liebherr refrigerator and Liebherr organisation. I am a genuine customer and not a competitor. My name is Pracheta and my details will be found in Vijay Sales Panvel, as well as in Liebherr customer service. Please note buying Liebherr refrigerator has been my worst experience with an electrical appliance bought ever. This is the first time we bought a Liebherr product with a lot of expectations. Within a 6-7 months use, we have had issues with extreme cooling, water leakage from fridge - leading to health & sanitation issues of my family. My family has also suffered from food poisoning due to spoilt food and erratic cooling conditions of the fridge. There used to be continuous water leakage inside the fridge spoiling all raw vegetables, masalas and also cooked food. There were times, when there was no cooling and sometimes extreme cooling. After logging a complaint for the first time with customer care on 23rd July **, a technician came within 2 days and mentioned that the issue needs to be checked and updated to head office for resolution. A second round of at least 10 follow ups thought 3 weeks, Arun ** obliged and assured that fridge will be replaced. This promise also seemed empty as it took more than a week and a series of follow ups to replace the fridge. Now finally after the packed fridge has arrived, my family has to go through another series of waiting for installation. Finally today I have a packed fridge + old fridge gone - with practically no fridge to use and another long wait for a technician to install. Engineers do not work after 6pm, but Liebherr is ok to have a customer have the worst experience since a month. My details of the fridge purchase with my details are available for the company to validate.

Worst company ever! Sells bad units and doesnt care about their customers at all! Zero customer service and take no responsibility for their products. They dont stand behind what they sell. I paid $2800 for a 24 refrigerator and was told theyre comparable to Thermador. What a JOKE. Im stuck with a crap unit which hasnt worked for a single day and they wanna try to REPAIR IT!!! Terrible company. I should be receiving a replacement.

After seeing at least 50 refrigerator brands I came across the brand Liebherr that has been new in India. After careful comparison and analysing what would suit my kitchen. The Liebherr TCss 3540 is unusually different and I must say classy cause the Stainless steel look is different from the other refrigerators Ive seen. With immense space and adjustable shelves I could make space for everything. The highlight of the refrigerator that amazed me is the various shelf. Its the most useful feature where I can store the delicate essentials. I would give this refrigerator a thumbs up and perfect for those who love cooking and baking. Did I mention this cool pack that doubles up to store the drinks when you have a party. Check this one out. If youre looking for class and features Liebherr TCss 3540 is perfect for you.

The 48 inch unit has a refrigerator, bio fresh and freezer units. It had problems within the first 6 months. Ice maker cracked and stopped working; got it replaced twice. The plastic boxes for crisper in the refrigerator, bio fresh and freezer unit are extremely poor quality and cracked sooner or later. Bought replacements multiple times but had problems again. Had other problems and had to replace some sensors. Finally this year the freezer stopped working. The authorized service who charged me $1200 replaced parts but it stopped working within a week. Finally I was told by Liebherr that since the unit is 8 years old all they could offer is a 30% discount on the freezer unit but I will have to pay full price on the others - about $10,000! What a mistake - worst appliance I ever owned!!!

I buy Liebherr fridge 2019 red colour first. I think new brand wired but product after service but after sales and service good, product also excellent, this is my 2nd fridge compare with my old fridge. This is excellent space and adjustment, big vegetable box. Good product given by Liebherr.

Purchased both units (Built in refrigerator and freezer) in December of 2011. Problems started right away with inconsistent temperatures in the refrigerator, after service calls it was never resolved. We bought a 5 year extended warranty for both machines, it is a good thing we did. Now three years later the freezer ice maker has been replaced and I am sure it will need to be again. The refrigerator has never cooled properly but as of late forms heavy ice on the back to a point that the drawers cannot close which means that the door will not close. After several service calls the ice problem may be resolved but the inside temperature is now never higher 30 degrees f., and you cannot turn it off. If you want it to stop you must unplug it, no small task with a built in. After living with these very badly built machines for the last three years I truly believe that the only place that you will get less for your money is with a speeding ticket. Having owned Sub Zero for many trouble free years in the past, I can assure you that they will get our business next time.

Really satisfied by the product and service. I bought a refrigerator few months back, worth each penny. So far no complaints I also got it in a better market price. However, I think new technology can be applied to these products.

Hi Im purchased single door DB2220. Excellent product. My usage ruff no issue, good cooling, freezer size big. It provide faster cooling, vegetable box superior quality, side puf thickness is good. Happy with the product.

I have bought several Liebherr refrigerators, including two model 1360s. Both have had sealed unit problems that have prevented the units from cooling. Each time, I have had to call service people recommended by the national Liebherr office in Arizona. Each time it has taken weeks to get service and several times the service people do not show up. When they do, they say that it is a sealed system issue and that they cannot fix it. Then, I get another service recommendation from the Arizona office-- someone supposedly qualified to service a sealed system. And, ultimately, usually after several additional weeks or even months, the next service company comes out to see the unit and also notes that it is a sealed system problem, that Liebherr will not authorize them to service and that the unit must be replaced. Then, with the unit still under warranty, Liebherr ultimately calls someone to replace the unit, but this again takes months. I have dealt with 5 different service companies on these refrigerators, all of whom have expressed frustration with the Liebherr process. When I had my latest issue with a Liebherr 1360, two of the companies I had dealt with previously, including the company that replaced the last 1360, said that they will not do Liebherr work anymore and refused to come out. These two companies were still on the list of contractors recommended by the Liebherr Arizona office. This is a bad refrigerator with obvious design problems and the Liebherr repair and warranty network is extremely slow and frustrating to deal with. It seems that the strategy is always to require someone additional to come out to look at the unit while not authorizing anyone to do a repair on some defective component of the sealed compressor system. Stay away from Liebherr.

Updated on 3/22/2022: I purchased refrigerator 2 years before. Good performance, energy efficient model, good space for 4 to 5 member, big vegetable box store more vegetables compare with my early brand. More space. Good fridge.Original review: When I bought this ref I dont even know the brand name. The sales executive name called Vishwa. He is explaining about the brand. He told this is 65yrs old brand. The features he told that was very benefit to me. I bought it. Previously I was used Samsung frost free refrigerator. Compare to that ref LIEBHERR cooling was good. We can move self tray without taking out. Vegetables freshness easily can sustain a week. Without power cooling maintain approx 8 to 10hrs. Earlier ref only sustain below 4hrs.

We recently bought the Liebherr TCb2640 which eases the use of our storage as a family of 2. The spice box has been helpful to make life easy in storing spices and so has the vegetable sorter system. Its compact design and the the size fits in the space and kitchen. The shelves are easy to adjust making some space at the last minute enables it to double up the ease to store more. The installation took place in short duration of time and serviced well by the engineer. I thoroughly recommend the same if youre looking for a compact refrigerator with fully added features.

The reported failures of the Liebherr refrigerators and the poor service by Liebherr to fix the problems makes this look like a call for a lawyer to take on a class action.

The refrigerator which was purchased from Vijay Sales Kharghar Navi Mumbai delivered the product. As the shelf of the defroster on which it is hold is been damaged on corner and can be seen only once we remove which is not noticeable unless removed 6 days back when the service technician came as a complaint was raise at Vijay Sale for the the problem which was taking place in the defrost section there was lot of ice getting accumulated kindly request to please replace the refrigerator as the technician has also mentioned in his service record and the refrigerator is 2 months old. Having a really very bad experience.

My refrigerator developed some problems, which I accept. However, because it was out of warranty, the appliance store would not service it. None of the local repairers would work on a Liebherr, and the main customer service at Liebherr couldnt provide a service rep for the entire Olympic Peninsula! What good is a refrigerator that cant be serviced? Liebherr has not developed adequate service coverage. They shouldnt sell equipment that they cant assure service.

Advanced technology with advanced electrical temperature sensors which provide perfect cooling as per required storage. And special feature like spice box to store our spice to avoid moisture or aroma of spices.

I purchased a brand new 2022 Liebherr double door refrigerator in 265 lits 3star model. Quality money for the money and good service provided, l like spices boxes and cool pack and vegetable sorting system.

CS1311CS1360/07011/7084638 - 00. One shelf on the door broke off after 3 months. The butter compartment broke as well. Now the actual handle on the refrigerator door broke off completely and there were 4 plastic parts scattered on the floor! Were I a very strong woman I might have thought I opened the door too quickly or carelessly. I have always had little arm strength and am frequently called delicate! I am blamed repeatedly for every issue. Having owned 2 extra large SubZero refrigerators in my former home and had no problems with either one, I know it is not me that is making this happen.

I have purchased TCSS 3540 product from Electronic Store in January. I am quite excited to share my positive experience with brand. Liebherr as a brand has a good reputation and it is actually specialist in Refrigerator product. Some special things which I wants to highlights:-# Door foam thickness is very heavy in comparison with competitive brand products which I find out help in maintaining cooling retention in whole fridge.# Moon Cut Toughened Glass Shelves which very easily without giving strain to your back help in adjust shelves at different heights without removing & re insert, this feature especially adore by my mother and per inch adjustment options is also excellent & life saver.# Vegetable Sorting System in vegetable box is unique & it helps to store fruits, vegetables in systematic manner which prevent Odour mixing & things are easily to search also.# Unique drawer for keeping small items like my sons birthday celebration. I have keep leftover cake in same which actually save space & this box is also adjustable which is superb actually.# Cool pack is actually very useful like I use same in my terrace party I keep beer, cold drinks on it for maintaining chillness for longer.# Special boxes for spices my wife gives 5 star as I belong to typical north Indian family so keeping spices in these boxes increase their aroma freshness & prevent Odour mix up in other things as well.# Shelves quality is very fabulous. I was quite stunned to find their flexible storage options.# One more thing which I like the most is their cooling part, freshness of product which kept in same is very excellent. I definitely give full credit to their Compressor which they call Next Gen.In nut shell being a German brand product quality, design, innovation plays important role & moreover they work on 100% space utilisation, all utility features & superb energy efficiency like just a 221 units per year energy consumption is quite fabulous I found, I believe 5 Star Ratings to performance.

I bought Liebherr Single door refrigerator few months back and warranty expired recently. Product was not since purchased due to corona period. We were unable to use it because of lockdown. Refrigerator is still brand new but lock is coming out of the fitment. When approached customer care and service engineer they asking service charges of 650 + 200 for such a pathetic lock. Such a new item, and quality of lock is 3rd class, it is made of plastic and they dont even bother to address the issue. I strongly recommend to look at lock quality before purchase and avoid the brand in India. We have many more worthy brands like LG...

We bought our Liebherr refrigerator freezer when we built our home in 2012. It was a very expensive refrigerator that we thought would complement our high end kitchen well. We had this refrigerator “built in” with a cabinet exterior. Needless to say this refrigerator has been nothing but problems almost from day one. The ice maker when it did work produced only about a dozen of the tiniest little ice cubes about every 24 hours which is not even remotely the amount we use on a daily basis. We had technicians out several times to try to improve production but it never helped. We ended up disconnecting the ice maker years ago as it was more trouble than it was worth.We have since been struggling with the two lower freezer compartments that barely keep items even half frozen. If you put ice cream in it you will have a soupy mess. The freezer alarm goes off constantly to let you know the freezer compartments are not at freezer temperature which usually occurs in the middle of the night or when we have come back from a few days away. We have finally made the decision to do full research on a replacement refrigerator freezer and pull the plug literally on our Liebherr. It is not worth the trouble any longer, unfortunately it was a built-in model so it may be a little difficult to find a close fit. My advice to anyone is avoid purchasing a Liebherr refrigerator.

In my view, the product is Awesome product. Power consumption is very low. Worth buying. Worth money. Service is very good. I strongly recommend to all who are looking for buying a good refrigerator brand.

We are a couple of seniors and easy on our appliances. We paid a lot of money ($4,706.31) in 2009 for French doors, 2 freezer drawer model Liebherr refrigerator. We loved the look and features showing in and out. Within a few short months, the insides’ starting falling apart. The drawer tracks kept falling off and the milk shelf restraints broke loose. Just five years later, just after the warranty was done, the inside of the refrigerator part started freezing up and frost formed all over the back wall. We hassled back and forth with Customer Service and they finally agreed to send us a part (Evap Motor). We had to pay to have it installed. Now we have it set at 40 degrees, and it still freezes some foods. I am so unhappy with this product and would not recommend it to anyone.

As you know if youre reading this a Liebherr Refrigerator costs as much as a decent used car. For that kind of money youd think you would get quality. Youd think if something breaks there would be a repair network for it. Youd think the customer service people would try to help. Youd be dead wrong on all counts. I have had a Liebherr refrigerator freezer that has been a continual nightmare. The icemaker has been broken almost since we installed the appliance. Weve given up on that after endlessly trying to get it fixed. Now the freezer is not working. For the past three weeks we have had no freezer. I cannot get a repair person out here. I live in a major west-coast metro area. I could understand that it would be hard to get a repair if I were in some remote location, but that is not the case. Of the repair people Liebherr recommended only one would respond. They came out, pulled the unit out of its cabinet, damaging the veneer in the process. Took the back off and decided that another person would have to come out and look at it. For this they billed me $160. After a week, I called and was told they couldnt deal with it. I had the credit card company stop payment and were still trying to resolve that. Second person was from about 50 miles away and would only come out if I agreed to pay him $300. Cash only, no checks, no credit card. I agreed because I need a freezer. He did nothing. Ran some diagnostics. Told me I needed two parts and he would only come back if I paid him another $300. Cash. And Id have to get the parts. These are the best people Liebherr could recommend. This is so sleazy that it borders on criminal. I decided Id had enough with Liebherr and went shopping for a replacement unit thinking Id be better off just cutting my losses at this stage. As it happened the local rep was in the store when I was there. He told me hed work to get it straightened out. So, several days later repairman number 3 shows up. He takes the freezer apart and decides he cant do anything and anyway, hes going on vacation for two weeks so hell get back to me. I have spent untold hours on the phone with these people. I have dealt with three of their repair people. The only thing I have to show for it is a $300 cash payment to one of them and a credit card battle with the other. My freezer is still not functional. My icemaker has never worked. You would be out of your mind to buy a Liebherr anything.

We have owned C 16 model of Liebherr refrigerator since 2014. Over that time, we have had multiple issues - from breaking shelves on the front door, to the front metal handle coming off, to constant leaking inside, etc. It has been non-stop, and we are sick and tired to dealing. Never in my life have I had issues with multiple plastic parts breaking of a fridge... We are a small family of three, so the problems cannot be blamed on the extensive usage. It is just a cheaply built appliance. Please, save your money, time and nerve cells, and stay away from this model.

In 16/09/2010 - 4 years ago I purchased SBSes 7353 Premium BioFresh NoFrost Liebherr Refrigerator. I knew (I thought) that it is very high quality and user friendly. And despite the high price relative to other brands I bought it. But week ago the BioFresh began to lose temperature. I called to local service and technician comes to check it. As he says there is a gas leak in the pipe located in the refrigerator body. And there is no way to fix it. The only option is exchange whole side (BioFresh and Freezer). And I need to buy it, which is half of whole refrigerator price that is only $1400! Another words after 4 years of use I need to buy new refrigerator!!! After that no response from customer service. No response for mails.

This is the product that could be great if only the parent company would allow it to be great. Some of the problems weve encountered have been solved (for our needs, anyway). The major problem has not. Some of this will help you, I think. Some of it will annoy you more. Icing on the back of the fridge. There will always be frost and, especially in humid climates, some ice on the back of the fridge. This is a compromise for the depth of the fridge. We put meats and other items like pickles, etc, at the very back of the fridge to keep them as cold as possible. Theres a risk of it freezing if you rest it against the back. We live in an apartment and are used to these compromises. If you live in a house, get a bigger fridge that cools itself more traditionally.Icing and drain plug clogging. These are related issues in our experience. For whatever reason, the fridge circulation fan is defaulted to the off position. With this off you will get a lot more icing on the back of the fridge. This will then clog your drain plug with ice. Turn the fan on and occasionally check to see if it is still on - a power outage will turn it off again. Weve had it running for about a year and no more ice issues.What to do if the drain plugs up. You will need to defrost the fridge completely and have it turned off - leave the doors open. Wait until the ice melts. If there are sheets of ice, wait until they sort of melt, then pull them out - otherwise, expect large puddles. We poured some hot water from the tap (not boiled water) into the drain to help it along, but that took forever. Nows a good time to clean the back wall of the fridge. Not too bad, all things considered.FINALLY: THE ICE MAKER -- this is the worst part about the fridge. If the parts were cheaper, it would be an Ok compromise. It is a small unit and will provide enough ice in the Summer for a couple people who drink ice water all the time. Family amount of ice? No. Problems: the ice tray itself. Our first one lasted about 2 years. Consecutive trays, much less. It has broken in a couple ways: First, the thermistor attachment assembly breaks off the ice tray. Ice stops working. Second, the plastic tray (because it is torqued to remove the ice) gets cracks in it. You then get water and some ice cubes. The water then freezes the ice cubes that do make it out and it freezes into one solid mass on the bottom of the ice tray. Fun.REPLACEMENT COST. Can you buy just the plastic ice tray? No, you have to buy one ice tray, one thermistor assembly, and two plastic parts that never break. Ever. Cost - $150+ shipping. So the only part that ever breaks is the plastic ice tray and the plastic retainer of the thermistor. So, every 9-15 months the ice cube tray gets cracks or the plastic part that keeps the thermistor in place breaks. If it was $20 we would be Ok with it - again, were used to these kinds of annoyances and compromises living in an apartment. Its also pretty easy to replace. But $150? Please.Finally, Liebherr. Its clear they just dont care or they think that if they did sell just the ice tray + thermistor part that this would be admitting something wrong? Considering what theyre involved in besides fridges it would seem that worrying about these products is the last thing on their minds. If people keep buying them they will keep making them, *even if the products are not reasonably serviceable*. That, or because of their price point they think wealthier people will just have them maintained and not worry about the cost?Who knows. Either way, if you buy one of these dont expect the greatest service, nor any help from Liebherr itself. I would expect that the service companies just dont sell enough of them to be experts and their access to inexpensive parts is the same, although I really wonder what wholesale prices are. In case Liebherr ever reads this: I would never buy your products again, but for now were stuck with it.

We are using the above product from last 5 years.. It has good storage capacity. Not a single complaint till now. Suitable for humid environment also. It has good temperature control. I will highly recommend this product.

I purchased a Liebherr refrigerator from Abt in the Chicagoland area. The salesperson promoted it as a high-quality appliance, and it was costly. Yet it has been a source of aggravation and expense since the purchase; the temperature panel and door hinge (all plastic parts) break every two years. I am now waiting for the 3rd repair of these parts and hoping my food doesnt spoil, because the door now pops open at random times. On top of this several of the units drawers and shelf tops are also broken; they dont latch in place and often fall off/out. Because they are also made of thin plastic they easily crack. I would nor recommend this product.

This was a very expensive unit that is designed to be integrated with your kitchen cabinets by placing panels on the doors and freezer compartments. The left door doesnt close properly and you must open both doors in order to close them together otherwise you cant close the left door. They refuse to help me out with the problem and they say I must contact the cabinet installer, when I know and they know that is not the problem. A terrible company to deal with. The amount paid for this refrigerator is more than 3 times what a normal refrigerator does where the doors close properly. I read that many people have the same issue and it is a recurring one, but the company refuses to address the problem. Would not recommend it to anyone. A big disappointment and frustration. Choose another brand if you want to avoid a big headache.

Simply says German quality refrigerator and nice look. Easy shifting racks and nice colour. Good feeling and after service is very good and very big vegetable box and good space is there in the refrigerator and good design.

We bought a Liebherr double door refrigerator in Oct. 2018. Just after 2 and half years, there was an issue with cooling. It was found that there is gas leak from three places. We had to pay to refill the gas, much expensive than other brands. After paying for the repairs, we get only 3 months warranty. Overall, the experience was bad and stressful.

We bought this fridge hoping it will be good because of its German technology. But just after a month the vegetables and milk and any product kept in the interior of fridge was getting frozen. We complained but the answer was, As its kept too close to the vent its getting frozen. The Liebherr technician asked to keep things one inch away from the vent. Ours is a double door fridge. Cant understand why things were getting frozen (never such issues with our previous brand). Now after few months water is leaking from a opening suddenly when we open the door from the top portion of the fridge. This is happening every day. The technician who came reset the temperature and said it is fine. But water has not stopped leaking. So much humidity inside the fridge. Very pathetic experience with the fridge.

We bought a Liebherr 346 litres, 3STCSS3540, double door refrigerator from Reliance digital store in Delhi, on 24 January, 2021 and it conked OFF in July 2021. No cooling. Compressor Shuts down and the Service team had no resolution.!! Then begins a long harassment time with Liebherr Service team, which is so smug that they are just not bothered. They will not pick calls-, not resolve the problem and harass the customers, no end. Untrustworthy, cheats!!!!

Liebherr refrigerator is so good. The door thickness and is cooling inside internal space boxes so amazing. Guys my suggestion is please you also try Liebherr refrigerator and Im sure after sales and service also better than others brand....

I purchased 1 year back and technology very nice experience. Its noiseless and very much satisfied. Duo cooling Technology very cool feature. I am suggesting my friends and family members to buy this one to experience world class technology in refrigerator.

Compare to other product Liebherr is good and super cooling and its keep vegetable and fruits fresh even a week. As a housewife I am really happy to use this fridge and keep give best products to your customers.

Storing vegetables and fruits is what one needs and in a city you need to store. I chose Liebherr as its flexible that has abundant space options without having to compromise. The features are apt to store the seafood and the fresh veggies for a long time. The freezer stocks up the cold cuts with ease for a long period of time. I have been happy since a while as its worked well if space is whats required.

Ive had my Liebherr refrigerator for a several years now. It looks good, but so many things have gone wrong with it from the beginning. The inside sweats, a lot. It has sweat so much that water pools in the bottom, under the crisper drawer, if I dont constantly wipe it out. In the freezer, the ice maker stopped working. The ice tray cracked and the mother board failed. It was a mess because water flowed into the ice drawer and froze. Since this is considered a high-end appliance, the repairs and replacement parts were not cheap either. My complaint is that it is a piece of junk with a high price tag, plus huge repair and replacement expenses. Never buying Liebherr again.