It has been a good experience with this refrigerator. No starting trouble was felt when we started using it. It is easy to maintain the refrigerator. Cleaning wasnt a big problem. Overall a good refrigerator.

I was bought in last year, but till date something happened in my fridge (ex. Vegetables spoiled). I approached for services, but their services are not good. After 1 year waranty expired, now I am asking for same issues in my fridge, but they told charges applicable. In waranty time they are not solve this problem in corona lockdown period. Till they want charges. So Products and services are very bad.

When I went to buy refrigerator in the market, I liked the Liebherr refrigerator after seeing many brands there. The space for adjusting this refrigerator self is quite good. The vegetable box is also quite large. The toughened glass above the vegetable box is also very useful on which we can place our things. It also has a Spice Box option to contain spices which are not available in other refrigerators. Coolpad is a unique feature that can keep water cool in indoor and outdoor places. The power consumption of the Liebherr refrigerator is lower than other refrigerators. I am completely satisfied by purchasing this refrigerator.

I purchased a brand new 2022 Liebherr double door refrigerator in 265 lits 3star model. Quality money for the money and good service provided, l like spices boxes and cool pack and vegetable sorting system.

I purchased a new top-of-the-line Liebherr Refrigerator in 2011. It has been the worst purchase I have ever made. The refrigerator has started falling apart, it is so poorly made. When I called Liebherr Customer Service, I got more excuses and no help whatsoever. Time to get rid of this and get a Sub-Zero.

I had purchased a Liebherr refrigerator on April 9th and the freezer didnt work from the day 1. I called the customer service; it took them 2 weeks to get the technician in. They had to order the parts and it took them another week and a half. The freezer stopped working in 2 weeks again. I called them; the technician showed up in a week and a half and said the compressor and 2 other parts need to ordered and it was back ordered from Germany. I called the complaint department and they said they will replace the unit. From April 9 (today is June 26th), I have been calling and the replacement company, Alamo, said the unit is back ordered. I called the Liebherr customer service again and they told me to speak to a supervisor at Alamo which I did and he said they got the unit and they will ship it to the servicer. I have a family of 6 and my son has very severe allergy problem and we always stock food for him. Here I am without a refrigerator since April the 9th. It is very frustrating and I would not recommend anyone to go with this brand. Its is wastage of money.

We recently bought the Liebherr TCb2640 which eases the use of our storage as a family of 2. The spice box has been helpful to make life easy in storing spices and so has the vegetable sorter system. Its compact design and the the size fits in the space and kitchen. The shelves are easy to adjust making some space at the last minute enables it to double up the ease to store more. The installation took place in short duration of time and serviced well by the engineer. I thoroughly recommend the same if youre looking for a compact refrigerator with fully added features.

LIEBHERR 265 new brand fridge purchased in Jan month 2019 which has problem in freezer and full ice cubes on the walls and water bubbles on wall and fail in testing for second time. Moreover it is getting ice cubes on the fruits and vegetables. My experience is very bad. As of now from the company side they it replaced and will get new, however it is not confirmed that we get issues after one year, so please be careful while purchasing new brands. We spend 28000 rupees but not satisfy and total waste of time.

I will never buy this product. PLEASE Stay away from this company. I spent $5,000 on this unit and the company tried to correct it and it kept breaking. The refrigerator looks very nice but very poor quality.

The quality is very good... The freezer has a nice space.. You can freeze more things at a time... I have purchased it in last year Oct 2019. Compact and sturdy build quality, Good cooling effect, low noise, wide range in-built stabilizer. No need to put any stand below the fridge. Leg size is sufficient to clean the floor below, Compressor seems to be of good quality. Low cost compared to similar other brands.

Simply says German quality refrigerator and nice look. Easy shifting racks and nice colour. Good feeling and after service is very good and very big vegetable box and good space is there in the refrigerator and good design.

I came to know about Liebherr refrigerator from a close friend. Liebherr refrigerator is one of the best refrigerator which I had come across. I have been using since 3months. Top quality and accurate cooling.

Im using Liebherr refrigerator. Im very happy with performance....like Quality excellent, energy efficiency specially spice box, Vario safe, Vegetable sorting, cool pack, even no noice from compressor ....

I have purchased the Liebherr 346 ltr double door fridge from Croma Mumbai (based on their recommendation) on 2.8.19. As I have full respect of German Engineering, I purchased it. The fridge was working fine but since mid Dec 2019 (ie. after only 3.5 months) the trouble started. I have not changed any control yet the freezer started forming frost (in a frost free refrigerator). Above all the bottom chamber stopped cooling (for which I had to throw away lots of expensive food items).Technician came and said that due to ice formation the fan on the bottom food section stopped and hence it was not cooling. He used a blower to melt the ice blocking the fan (perhaps) and adjusted temperature and fridge started working, but the food section was not cooling that well it used to. Today I have raised yet another complaint as the bottom food section stopped cooling again and upper freezer section is forming frost and ice as usual. I dont know when I will come out of this ordeal.... What an excellent German Technology I got!!! Not. I am waiting for the technician to visit me, till then I go for another round of expensive food waste.... Cheers!

Four years ago, I bought a Liebherr wine cooler and refrigerator. The wine cooler died as soon as the warrant expired. Liebherr referred me to an appliance repair that is authorized to repair Liebherr products. The guy who showed up had no clue. He was on the phone talking to somebody in the office, getting instructions. Finally he gave up and told me that they will be in touch. After waiting for two days, since my wine was about to go bad, I was forced to buy another Liebherr wine cooler because it was a built in unit and I had no choice.During the recent hurricane, Sandy, the power went out in my apartment. I turned the fridge off. When the power came back on, the fridge did not. The light was on but the compressor was not. I called Liebherr despite the fact that the compressor did not go on ( the compressor warranty is 5 years, so it is under warranty)! They said that since it is no longer under warranty, I should contact their authorized service centers. They gave me 3 options. The one that fixed my wine cooler was not one of them.I called the first one but they were not authorized to work on compressors. The second one came a day later and his diagnosis was that it might be the compressor but maybe not, maybe it is the inverter. It took 5 days to order the inverter which will arrive in 3 days. I will be without a fridge for 3 weeks by then. If it is not the inverter, the service guy has to get authorization from Liebherr to order the compressor. I called Liebherr to find out how long will it take to get an authorization and get a compressor. The guy yelled at me and told me that I am asking a stupid question and he cannot estimate how long it will take. I left a VM for his supervisor, Josh, but he has not called back.Do I rent a fridge? Buy a fridge? Whatever I do, how do I tell people not to buy a Liebherr product unless you enjoy replacing them every 2-4 years?

I bought Liebherr refrigerator 2 years back and now every part of it ask maintenance every after 2-3 month. For me its waste of money because if I could bought any Local Indian brand it would be more convenient for me and long lasting. Never go for Liebherr.

As you know if youre reading this a Liebherr Refrigerator costs as much as a decent used car. For that kind of money youd think you would get quality. Youd think if something breaks there would be a repair network for it. Youd think the customer service people would try to help. Youd be dead wrong on all counts. I have had a Liebherr refrigerator freezer that has been a continual nightmare. The icemaker has been broken almost since we installed the appliance. Weve given up on that after endlessly trying to get it fixed. Now the freezer is not working. For the past three weeks we have had no freezer. I cannot get a repair person out here. I live in a major west-coast metro area. I could understand that it would be hard to get a repair if I were in some remote location, but that is not the case. Of the repair people Liebherr recommended only one would respond. They came out, pulled the unit out of its cabinet, damaging the veneer in the process. Took the back off and decided that another person would have to come out and look at it. For this they billed me $160. After a week, I called and was told they couldnt deal with it. I had the credit card company stop payment and were still trying to resolve that. Second person was from about 50 miles away and would only come out if I agreed to pay him $300. Cash only, no checks, no credit card. I agreed because I need a freezer. He did nothing. Ran some diagnostics. Told me I needed two parts and he would only come back if I paid him another $300. Cash. And Id have to get the parts. These are the best people Liebherr could recommend. This is so sleazy that it borders on criminal. I decided Id had enough with Liebherr and went shopping for a replacement unit thinking Id be better off just cutting my losses at this stage. As it happened the local rep was in the store when I was there. He told me hed work to get it straightened out. So, several days later repairman number 3 shows up. He takes the freezer apart and decides he cant do anything and anyway, hes going on vacation for two weeks so hell get back to me. I have spent untold hours on the phone with these people. I have dealt with three of their repair people. The only thing I have to show for it is a $300 cash payment to one of them and a credit card battle with the other. My freezer is still not functional. My icemaker has never worked. You would be out of your mind to buy a Liebherr anything.

The last time that happened, in January 2021, I was no longer able to resurrect the IceMaker. So I called a Technical Service, the next day a technician came, made a series of checks and determined that the fault was in the electronic board that did not give voltage to the mini-pump that supplied water to the ice bucket. As I am trained in industrial electronics, I disassembled that board, and made a magnifying glass inspection. The board appeared to be fine, with SMD components, and no components were burned. It was also varnished which made it resist moisture well. The technician sent me a budget amounting to € 250. This was not an exorbitant price to change a plate at home, but at a glance, that plate did not cost more than € 80 COST. It is already known that later prices increase with transport, working hours, travel, etc. (they charge between € 50 and € 60 per hour). What I already questioned was if the problem was with the plate. I then called another Official Service recommended by Liebherr. That technician started looking at the upper reservoir, as he said he doubted the plate was to blame. Looking a little over that reservoir (which includes the mini-pump), he determined that it needed to be replaced. He budgeted me € 425 for the repair, since to replace that tank the refrigerator had to be removed - it is paneled - between two technicians and therefore the labor became more expensive. As I am quite skilled, I disassembled the tank myself (which the technician did not do), removed the pump, disassembled it and saw that the little motor, which does not cost even 3 € in China, had the shaft stuck. I unhooked it and reassembled the pump. I mounted the tank, and the Ice Maker worked again. Seeing the reference of the mini-pump, searching the Internet, it appeared that it was made in China (of course) AND IT COSTS € 16. In other words, the Technical Service should know that replacing the € 16 pump does not require more than half an hour, it is not necessary to remove the refrigerator, and it would have cost me about € 150 instead of € 425. So it seems that the seminars of Training of these technicians leaves much to be desired.

Hi. This Liebherr product very good. Am using TCB2640. This is the best refrigerator and like the cool pack and spice box and this fridge is very silent not like other brand, Please try this brand and also suggest all my friends to buy Liebherr product... Thank you.

First fridge died at 2.5 years right after warranty expired, reason was pipes sandwiched in the fridge back burst and hence not repairable. Company offered me a new one for 400eur which I foolishly accepted (first one was 1300eur), same thing happened to my friend Nikos, burst pipes and fridge goes to be recycled, he too got the offer. Kept only the icemaker from the first one just in case. At 2.5 years the icemaker doser died, service tech gave a part price of 600eur, so I have no icemaker since. And today the Made in Germany fridge completely died and me running to friends to store my moms chemotherapy meds. Tons of local threads regarding this burst pipes problem, I now regard this company as pure evil, they manufacture defective products on purpose according to where local laws allow them to do so.

Ive had my Liebherr refrigerator for a several years now. It looks good, but so many things have gone wrong with it from the beginning. The inside sweats, a lot. It has sweat so much that water pools in the bottom, under the crisper drawer, if I dont constantly wipe it out. In the freezer, the ice maker stopped working. The ice tray cracked and the mother board failed. It was a mess because water flowed into the ice drawer and froze. Since this is considered a high-end appliance, the repairs and replacement parts were not cheap either. My complaint is that it is a piece of junk with a high price tag, plus huge repair and replacement expenses. Never buying Liebherr again.

I had already heard about the brand Liebherr as my brother is working at Germany. When we wanted a refrigerator to our house, my brother strongly suggest me to get a liebherr refrigerator. So went in search for it and got one. Superb product, looks premium.

My wife and I bought a 24 wide x 79 tall Liebherr fridge in 2009 as we were told it was the best in that size. It was like $2800, the price of a used car I thought then. We live on a houseboat in Seattle. From the beginning we had problems - broken handles, shelves that needed mending with plexiglass and epoxy. But worst of all, we had to defrost the freezer at near weekly intervals. And the drain in the fridge compartment would freeze up or smell so horribly that we injected bleach with a syringe to keep the smell down. We are dumping this fridge (and describing its shortcomings to anyone who is foolish enough to get it) for a Bosch, which we are assured will be less challenging. Remains to be seen. I have never had a fridge this disappointing. All the others ran for years, decades even, and failed at the end of their lives - as expected. But they did not fail on a weekly basis. Best of luck to anyone who still has a Liebherr. Never again for us.

Im having the same problems and Im based in Athens. Inox Liebherr fridge now useless. Can you send me any contact details (email) you may have, preferably from the people in Germany?

Advanced technology with advanced electrical temperature sensors which provide perfect cooling as per required storage. And special feature like spice box to store our spice to avoid moisture or aroma of spices.

Liebherr refrigerator is good refrigerator brand using this refrigerator and one of my friend refer to buy this brand. Nice color and got more space to keep vegetables and fruits. Less power consumption.

I buy Liebherr fridge 2022 January red colour first. I think new brand wired but product after service but after sales and service good, product also excellent, this is my 2nd fridge compare with my old fridge. This is excellent space and adjustment, big vegetable box. Good product given by Liebherr.

The 24 Liebherr refrigerator that came with the apartment I purchased is a piece of junk! It was just about 5 years old when the original owner paid over $600 in repair costs over 2 repair visits... Just a few months later I needed to replace the sensor for another $500. Now it is only 2 months later and once again the refrigerator is not maintaining cold temperature. I refuse to put another nickel into this terrible appliance and will have to replace it. Liebherr service was not at all accommodating! All they were willing to do was give me the names of authorized service companies which charge $200 just to walk in the door.

A good Refrigerator in term of cooling performance, extended food life with accurate temperature, Best built quality and Nice design... I highly recommend this brand because of quality assurance and It gave opportunity to feel Premium inner interior.

I buy Liebherr fridge 2019 red colour first. I think new brand wired but product after service but after sales and service good, product also excellent, this is my 2nd fridge compare with my old fridge. This is excellent space and adjustment, big vegetable box. Good product given by Liebherr.

Very good product and special service. Interior of the fridge is very beautiful and when door open got alarm sound. I very like it and I suggest to our family and friends. Very secured covering back grills.

My experiences with Liebherr are terrible. Unable to get a service person to repair refrigerator. Refrigerator was 6,500.00 and have constant problems. Freezer is full of ice. Cannot adjust the temperature in the freezer. No help with any problems and no service available. Gerhards Store where we purchased this is no better.

I purchased 1 year back and technology very nice experience. Its noiseless and very much satisfied. Duo cooling Technology very cool feature. I am suggesting my friends and family members to buy this one to experience world class technology in refrigerator.

We are a couple of seniors and easy on our appliances. We paid a lot of money ($4,706.31) in 2009 for French doors, 2 freezer drawer model Liebherr refrigerator. We loved the look and features showing in and out. Within a few short months, the insides’ starting falling apart. The drawer tracks kept falling off and the milk shelf restraints broke loose. Just five years later, just after the warranty was done, the inside of the refrigerator part started freezing up and frost formed all over the back wall. We hassled back and forth with Customer Service and they finally agreed to send us a part (Evap Motor). We had to pay to have it installed. Now we have it set at 40 degrees, and it still freezes some foods. I am so unhappy with this product and would not recommend it to anyone.

I happen to change my refrigerator this summer season and happen to visit Harsha electronics near my place. This new brand called Liebherr is what I got introduced to and its features made the perfect fit for my kitchen. The product has had no qualms and have been using it for half a year with smooth use. If youre looking for the space, this is your best bet. Truly value for money.

Overall like the unit even though the ice maker failed shortly after warranty and the freezer drawers easily fall out and break if not paying close attention.

This is the first time we have ever written a review about a product as we are normally tolerant. Our experience with the Liebherr refrigerator has, however, been so appalling that we felt we had to write about it to warn others off. The problems we have had relate to endless issues with the ice maker, the doors not closing properly, the doors not staying open properly, the handle coming loose very early on and, more recently, the endless quantities of ice that are forming on the back wall of the fridge itself (see enclosed photo). Three months ago we were told that a seal would solve this problem and that it would take 4 to 8 weeks to deliver but we are still waiting. What is nice about the fridge is its look but to quote a well known cliche, Dont judge a book by its cover. Finally, the issues we had began just five months after buying the fridge.

@3500 each for a 24 counter depth freezer and ref (HF 861), my client could have gotten a used GE or LG Freezer. The weather stripping is coming off for the second time, Icemaker has never worked. We (after a full replacement) and their customer service line is dreadful, each time I call they want me to try a new troubleshooting step. Liebherr just changed their policy on repairs so no more guarantee on their products. Save yourself time and money and buy literally any other brand.

We have had our Liebherr refrigerator repeated every other month. Specifically, the ice machine. We could have purchased a brand new refrigerator for the same amount we have spent repairing it at this point. Bottom line..This product sucks! Buyer beware!!

I have owned a Liebherr fridge since 2012. The refrigeration has generally been good. Temperature is maintained in both compartments. The main issues, and there have been many, are structural as well as electronic. The plastic shelves have cracked as have the freezer bins. The ice maker fell apart and had to be replaced..The tracks on the two freezer drawers often get stuck. The main control panel had to be replaced. The unit beeps constantly and no one has had a solution. I have had to spend over $2000 on service calls and parts replacements. Buyer beware!

Hi, I am Vrunda, I purchased a Duo 350 Ltrs Fridge from Liebherr Brand, its nice Cooling, Best Quality compare to any brand, Previously I used LG, My friend is suggested to take this brand, fridge cooling performance superb & accessories, moon cut glass flexibility is excellence compare to my previous fridge. I am suggesting you all, its very good to take.

I have a single door model, cs 1301, 5 yrs. old. Recently the freezer temp. became erratic and the alarm kept going off. Our food was not affected and stayed frozen. A week ago, a service tech found a build up of ice behind the panel that is behind the freezer drawers. He was able to remove the ice and the freezer seemed OK. However the temps. continue to jump up and down and sometimes the alarm triggers at temps of 6 or 11 above. The call cost $190.I reported the temperature readings to the service who reported back with a quote of $600 to replace the freezer components. I do not know how to proceed at this point: the problem needs to be corrected but I will be nearing $1000 in service calls. Do I buy a new refrigerator or put more money into the current one? This Liebherr model is the only refrig I know of that fits the space in my small kitchen.

Dont make the mistake of buying a Liebherr Refrigerator from Alpine Appliance in Vail, CO. Alpine service and understanding of these refrigerators is embarrassingly poor. First and foremost, in the context of Liebherr quality, I can safely and confidently say that Liebherr cannot be talked about in the same sentence as Sub-Zero. I now I understand why Liebherr is significantly less expensive, because it should be! I must respectfully ask how can you comment on the quality of Liebherr when you yourself and your service staff did not know that this model was not self-closing; additionally your service person told me that fridge always rocks until you fill it up, yet the other day he found out for the first time there was something he had not learned or done that would have prevented the fridge from rocking. What I found funny is that your service guys replaced a part to eliminate the rock, which obviously was both unnecessary and unexplainable.At a minimum, isnt your job to teach your service guys how to properly install a refrigerator you sell and so call service. Your email response albeit appreciated was condescending at best but very consistent with the quality of your service, so not surprising. Your one service guy was blown away when he called Liebherr tech support only to learn that this model is not self-closing! His exact words were there are $500 refrigerators that have this most basic feature. On a positive note, the refrigerator does keep food cold and fresh which a guess is a positive.

I purchased 2 machines (CBN 3913 and CN 4003) in Sept 2011 and they were installed in a completely renovated kitchen in Oct 2011. CBN 3913 broke down on June 17th 2014. I contacted the service immediately and got someone to see it on June 25th (the earliest possibility for them). The mechanic said the machine is beyond repair and a few days later at the end of June it was agreed that I would get a new machine at the cost of the work. I have tried to enquire a couple of times with no response. I have been in readiness for my entire vacation to let the refrigerator be installed. The heat of July has caused a lot of inconvenience with the refrigerator missing. I wonder if I will have to wait for the other one to break down and get some cheaper and longer lasting machinery instead.

I bought the new Liebherr refrigerator in Mumbai. Living with my husband and we are a family of 2. We bought the Liebherr TCR2640 from Vijay Sales Navi Mumbai. Its been a month of use and we are delighted to have taken the decision of buying it. Its vegetable sorter system and spice box is something no other fridge was offering to me, I needed space for my masalas and I needed space for my veggies since I love cooking. They really understood the practical needs of using the refrigerator which is why we bought it. The service was quick and we certainly had an easy installation. Did I mention the red color looks nice and different. Go for it if you want space. Its your best decision.

We are using the above product from last 5 years.. It has good storage capacity. Not a single complaint till now. Suitable for humid environment also. It has good temperature control. I will highly recommend this product.

Im seeing all of these horrific reviews and I can only assume that theyre either written by competitors or people who have just had really bad luck. I had a 24 Liebherr in my last place that I bought new and lived with for 5 years until I sold my condo. Ive since moved into a house that happened to have a full-sized integrated Liebherr installed. According to the serial number sticker its almost 10 years old now and is still perfect, silent, and a pleasure to live with. Liebherr has meticulous records on all of its past products so they were able to give this appliances complete history.Apparently in the first year the previous owners had a couple of small issues at the start (a drawer was cracked and the display had a fault) but since then nothing. I dont have any vested interest in Liebherr other than the fact that as an architect I like to specify quality products in my designs and its frustrating to me that so many people take it upon themselves to dump on something and so few ever give positive reports. So heres one at least. (or two, since I can attest for two fridges, and am sort of a repeat customer.)

This Liebherr CS1660 refrigerator was so beautiful, I loved it and it was perfect for my kitchen remodel. I love the counter depth and tall height. Unfortunately that was the only good thing about the refrigerator was the look. We have had 5 major repairs in the 4 years we have owned it. The repairs involved major malfunctions involving the ice maker (water leaking all over my wood floor), the defroster broke, some other major motor broke, the door handle fell off and the freezer motor broke (sorry I dont know the technical terms for each part). The plastic shelves on the door just fall out randomly and so are now so broken. They are now destroyed. I am so disappointed with the fridge. Thank goodness I purchased the extended warranty - the last repair was over $400. I no longer use the ice maker as the repair person said it will definitely break again as it is the same cheap plastic part being replaced. I loved this refrigerator so much and am so disappointed at the terrible quality and the number of major problems I have had. I still cant believe I paid over $4000 for this refrigerator and had a breakdown within the first 6 months. I dont normally write negative reviews but I sure do wish I had read the reviews of this refrigerator before purchasing.

We bought a Liebherr split door refrigerator/freezer (2 drawers) about 8 years ago. Nothing but a headache. The fridge is fine but the ice maker function has been impossible. It was replaced about 6 times in the first couple of years. Now it is broken and impossible to get the parts needed to fix it. The glass shelf on the left door just fell and broke on its own. Service for these units is difficult to find, expensive, and replacement parts seem nonexistent. Purchase a fridge that can be serviced and maintained more easily. Expensive appliance that is nearly impossible to fix.

Excellent Guidance from selection of model to installation. On time delivery with minimum followup. Very friendly executives. Product Interior quality very high compared to other refrigerators. Very much happy to choose the right quality product.

Ice accumulating at bottom of 7353 freezer unit. Electra the local distributor refuses to assist and/or provide advice what to do before calling a technician which costs around 65$ before parts. The rep says: We do not provide any support on the phone. If you have a question you must schedule a technician and pay for it. Terrible attitude and support. Plastic drawers easily fall out and break and plastic handle parts that break. Will never buy one again.

We bought our Liebherr refrigerator freezer when we built our home in 2012. It was a very expensive refrigerator that we thought would complement our high end kitchen well. We had this refrigerator “built in” with a cabinet exterior. Needless to say this refrigerator has been nothing but problems almost from day one. The ice maker when it did work produced only about a dozen of the tiniest little ice cubes about every 24 hours which is not even remotely the amount we use on a daily basis. We had technicians out several times to try to improve production but it never helped. We ended up disconnecting the ice maker years ago as it was more trouble than it was worth.We have since been struggling with the two lower freezer compartments that barely keep items even half frozen. If you put ice cream in it you will have a soupy mess. The freezer alarm goes off constantly to let you know the freezer compartments are not at freezer temperature which usually occurs in the middle of the night or when we have come back from a few days away. We have finally made the decision to do full research on a replacement refrigerator freezer and pull the plug literally on our Liebherr. It is not worth the trouble any longer, unfortunately it was a built-in model so it may be a little difficult to find a close fit. My advice to anyone is avoid purchasing a Liebherr refrigerator.

The ice maker on my Liebherr fridge stopped working a few weeks ago. The technician from Electra the agent for Liebherr in Israel diagnosed the problem and told me that for the parts and labor it would cost NIS2000 ($600) to do the repair work. I wrote an email to Liebherr Germany to tell them that I had sourced the same parts from their distributor in Holland at 50% of the price quoted in Israel. Germany sent a mail to Electra the Israel distributor and a few days later Electra called me to say that they would reduce the price of the parts to NIS1470 ($400). I subsequently brought the parts from Holland and had my own fridge mechanic do the repairs. He found that only 1 small part which costs NIS150 ($40) needed replacing as all the other parts which the Electra technician had said needed replacing were all in perfect working order.

Our refrigerator is just 3.5 years old and our freezer has not working for the past three months. We have been very patient, and I called Liebherr today to try to get some kind of information as to how to move this along, as we need a freezer. All Liebherr kept saying is our product is out of the two-year warranty. Liebherr pushed me to where I bought it, and the appliance center told me to contact Liebherr. On top of the fact, no service person will work on a Liebherr. DO NOT WASTE YOUR MONEY, this is not a top of the line, or high-end product, just collecting your money. NO CUSTOMER SERVICE.

Every day my husband says I love this new refrigerator. It is a french door with a door-in-door and the black stainless color is wonderful! Plenty of ice too! This refrigerator cost less than a high end brand and yet has all the features!

Refrigerator leaks water all over my food. Repairman just left after explaining that if anything touches the interior back walls of the refrigerator it will leak water. Cant be fixed. So now I have to buy a new refrigerator. Wished I had read all the negative reviews before spending the big bucks.

Really satisfied by the product and service. I bought a refrigerator few months back, worth each penny. So far no complaints I also got it in a better market price. However, I think new technology can be applied to these products.

Liebherr side by side fridge is worthless. The first one I had did not cool and the ice maker didnt work. It also developed and awful smell. After countless repairs and a many phone calls they finally replaced it (but not without a huge fuss). THe replacement had similar issues plus the handle broke off the door, the front of the freezer drawers broke off and the drainage line was always clogged and dripping into the freezer causing ice buildup that has to be chipped off or the door wont shut. I send the repair service photographs of the broken handle which after 4 weeks with no contact said they had to reorder because it came in bent. (A solid rod of stainless steel?? I doubt it). Then they said I should fix it myself because I was a difficult customer. NEVER deal with this brand.

Hi guys, LIEBHERR Refrigerator is a good brand in our India because its a Germany brand and hes cooling and hes service. I used LG and Samsung fridge but not LIEBHERR Refrigerator is best compared to others brand.

If you think you purchased quality because it is German made think it again. After 5 month back and forth with their service department and dealing with different local service representatives they sent my refrigerator still is not cooling and no one seems to care. We are using our backup refrigerator in the garage.

We have owned C 16 model of Liebherr refrigerator since 2014. Over that time, we have had multiple issues - from breaking shelves on the front door, to the front metal handle coming off, to constant leaking inside, etc. It has been non-stop, and we are sick and tired to dealing. Never in my life have I had issues with multiple plastic parts breaking of a fridge... We are a small family of three, so the problems cannot be blamed on the extensive usage. It is just a cheaply built appliance. Please, save your money, time and nerve cells, and stay away from this model.

I recently bought a cobalt steel refrigerator from Croma store and I love the purchase I’ve made. It’s a brilliant refrigerator and also it is very silent. Stored Products also have a good shelf life. Vegetables stay fresh and also the power consumption is minimal. I am happy with my purchase and will definitely recommend it to others.

Within a month of purchase, it started giving cooling issues. The vegetables are getting soggy. Although its a frost-free fridge, the freezer has ice frost accumulated badly. After complaining several times there is no action. Overall worst product.

I have purchased TCSS 3540 product from Electronic Store in January. I am quite excited to share my positive experience with brand. Liebherr as a brand has a good reputation and it is actually specialist in Refrigerator product. Some special things which I wants to highlights:-# Door foam thickness is very heavy in comparison with competitive brand products which I find out help in maintaining cooling retention in whole fridge.# Moon Cut Toughened Glass Shelves which very easily without giving strain to your back help in adjust shelves at different heights without removing & re insert, this feature especially adore by my mother and per inch adjustment options is also excellent & life saver.# Vegetable Sorting System in vegetable box is unique & it helps to store fruits, vegetables in systematic manner which prevent Odour mixing & things are easily to search also.# Unique drawer for keeping small items like my sons birthday celebration. I have keep leftover cake in same which actually save space & this box is also adjustable which is superb actually.# Cool pack is actually very useful like I use same in my terrace party I keep beer, cold drinks on it for maintaining chillness for longer.# Special boxes for spices my wife gives 5 star as I belong to typical north Indian family so keeping spices in these boxes increase their aroma freshness & prevent Odour mix up in other things as well.# Shelves quality is very fabulous. I was quite stunned to find their flexible storage options.# One more thing which I like the most is their cooling part, freshness of product which kept in same is very excellent. I definitely give full credit to their Compressor which they call Next Gen.In nut shell being a German brand product quality, design, innovation plays important role & moreover they work on 100% space utilisation, all utility features & superb energy efficiency like just a 221 units per year energy consumption is quite fabulous I found, I believe 5 Star Ratings to performance.

Worst company ever! Sells bad units and doesnt care about their customers at all! Zero customer service and take no responsibility for their products. They dont stand behind what they sell. I paid $2800 for a 24 refrigerator and was told theyre comparable to Thermador. What a JOKE. Im stuck with a crap unit which hasnt worked for a single day and they wanna try to REPAIR IT!!! Terrible company. I should be receiving a replacement.

Excellent Refrigerator. Nicely and durability.. Electric consumption is also good. Overall nice refrigerator. Thank you for Liebherr… Nicely it will and thank for Mr ** who suggested me to buy this product with complete explanation.

The product is value for money... Till now had good experience with this refrigerator. Hope this to be continued.. Need to be provide good services and I expect that service at a uncertain period. Thank you.

We bought this fridge hoping it will be good because of its German technology. But just after a month the vegetables and milk and any product kept in the interior of fridge was getting frozen. We complained but the answer was, As its kept too close to the vent its getting frozen. The Liebherr technician asked to keep things one inch away from the vent. Ours is a double door fridge. Cant understand why things were getting frozen (never such issues with our previous brand). Now after few months water is leaking from a opening suddenly when we open the door from the top portion of the fridge. This is happening every day. The technician who came reset the temperature and said it is fine. But water has not stopped leaking. So much humidity inside the fridge. Very pathetic experience with the fridge.

I purchased 365 liter capacity LIEBHERR Refrigerator in 1st week of March 2022. Service was good. Product has solid good quality build. Cooling effect is very good. Its noiseless. Compared it with other good brands available in market at different dealer shops and come across it at Tata Croma & Vijayasales. After seeing it physically & comparing it with other brands decided to go for it. Though one month is too early to comment on performance, so far we are satisfied. Also my neighbours & friends saw it and they too found it better in most of the aspects as compare to the refrigerator they have.

Product is good with good cooling, door is hard to open. Once closing the door and try to open, one should hold the refrigerator and door handle to pull. I trying to open just with handle the refrigerator shakes by changing the position and food inside will shake and fall or spill.

We bought a Liebherr double door refrigerator in Oct. 2018. Just after 2 and half years, there was an issue with cooling. It was found that there is gas leak from three places. We had to pay to refill the gas, much expensive than other brands. After paying for the repairs, we get only 3 months warranty. Overall, the experience was bad and stressful.

Absurdly constructed product that has no customer service backing, arrogant customer service full of lies about the quality of the product. A total waste of money full of headache. Ive never experienced any product so cruelly deceptive backed by con men and women who represent this companys customer service. Horrible workmanship, design, and engineering. The worst ever. Stay far away from this mess.Im the unlucky guy who was sold a bag of goods from kitchen designer regarding the Liebherr C-1650 refrigerator, freezer with ice maker. I bought eight of them in 2009 and I could have bought two very nice new cars at that time for the same price. They are EXTREMELY expensive, horribly constructed appliances. Its beyond belief how horrible they are. My maintenance man recently said, a person could live off what you spend on repairs for those refrigerators. In nine years each ice maker has been replaced at least three times! There are constantly issues. Theres one now that has a brand new ice maker in it that we cant get to produce ice for six months now.

We received these refrigerators in our new Newark based building and have had problems since they were installed. We have repeatedly contacted company to address the automatic ice maker with ZERO resolution. We are in the new building a year and the ice maker has worked maybe 2 months. The door handles are also very difficult to open - they are thin with little ability to grip. Would NOT recommend wasting money on this refrigerator.

Why would anyone choose to buy these expensive contraptions? Liebherr website offers no possibility to register a complaint or ask for help... other than through the service people who in this case are part of the problem. Six weeks without a functioning refrigerator last summer... and no response much less remedial action!!! We naively asked Liebherr via service-appliances.us@liebherr.com (repeatedly) and via team.online team.online@liebherr.com or any suggestions on how to avoid these problems... or at least have them fixed much faster and reasonably. The house we bought a year ago in Washington DC came with a three-piece Liehberr appliance: refrigerator, freezer and wine cooler. So far the only one that has worked well is the least useful one the wine cooler. Please escalate this because it must not be a normal situation... otherwise why would anyone would buy a Liebherr refrigerator? If our problems are not fixed definitively I will certainly be speaking loudly and negatively about Liehberr. Soon after we moved in the refrigerator (a large premium unit serial number 40168030909984 and service ref. **) became a freezer -- resulting a wastage of food and the separate freezer stopped producing ice. A repairman from M&M came promptly diagnosed a sensor problem for the refrigerator -- ordered the part (which took weeks to arrive) and then returned to fix the problem (two service calls and parts charged, of course).The same problem occurred nine months later. The refrigerator froze our food, the repairman came, charged to diagnose a sensor problem, ordered the part and we have had two missed appointments to install it (once they came within the agreed time window but without the promised 30 minute warning and missed us; the second time -- a week later -- they called within the agreed window... just to say that there was an emergency and they would not be able to come for another week!). So the refrigerator is prone to problems and the maintenance system seems to boil down to just one person who handles Liebherr and a company that never has any parts in stock. As for the freezer the solution seemed quite involved and expensive and we decided not to bother (...again, what does this say about Liebherr products and service?)

I purchased this Liebherr 350 litre fridge. Initially there was some problem but when I complained they changed it for me and since then I have no issues. I had Samsung fridge which was OK but I wanted something very premium and with liebherr I got premium fridge and also some very cool features which are not in any refrigerator.

I bought a Liebherr refrigerator. It was a excellent quality and cooling through is very correctly managed. Brand said insulation and services was good responsibility. So I love the product and services.

I shamefully admit I bought 2 Liebherr fridges in 2009 and 2010. One SBS 7053 and one SBSes 7353 within one year of the other for two separate custom fitted kitchens. Both have had door handles fall off, door seals go rotten, leaking, clogged up drain bucket at the back (how am I supposed to reach that???) ice makers both broken and now both have broken down on the BioFresh/wine fridge sides affecting the freezer. If what I am reading all over the internet is true Liebherr has been selling and ignoring customers all over the world whose refrigerators have all had the same problems. How can they get away with it? It isnt as if this was a bargain fridge that you bought for $500 and can now throw out. Can anyone say class action?

Hope that my review will prevent someone from making a bad mistake. We bought our apartment in NYC with the 30 built-in refrigerator/freezer. Nothing but problems from day one. A fortune of money to try and fix broken seals on the doors, faulty compressors, back panel freezing and lack of draining. Customer service is horrendous. They actually told me to take a toothpick and clean out the draining hole every so often, however, it didnt work. The company is completely aware of all the problems with their products and are totally refusing to deal with consumer complaints. These refrigerators are not cheap and I am shocked that they are getting away with it. Someone mentioned a lawsuit, I think would be a good idea.

I, too, have never written a consumer review for an appliance Ive purchased, however I feel compelled to warn anyone thinking of purchasing one of these refrigerators. Almost every issue documented in previous reviews has also happened to me. The unit is three years old and it is, literally, falling apart. Any tray that relies on a plastic component is now broken - all the door trays are duct taped up and the freezer bins are cracked at every stress point. Every time I open the freezer, I hope to have a couple cubes of ice. The ice maker was repaired several times early on in the purchase, then flooded, and then produced 12 - 20 tiny cubes of ice daily for two years. Now its broken and my appliance company hopes to have luck getting Liebherr to respond to them. Its the most frustrating high end appliance I have ever chosen and I regret it every day.

Product quality is best. Moon cut shelves and spice boxes are very useful and unique, no other brand have features like this. Nothing is bad but out of metro cities there is no any awareness of this brand.

Liebherr refrigerator is so good. The door thickness and is cooling inside internal space boxes so amazing. Guys my suggestion is please you also try Liebherr refrigerator and Im sure after sales and service also better than others brand....

The worst purchase I have ever made. I write to advise consumers to avoid Liebherr fridge freezers at all costs. I purchased a Liebherr fridge for my daughter in October 2016 and my daughter has been experiencing problems ever since. The fridge had never run at the proper temperature. The temperature is never constant and is always below 38F, it is closer to 50 and lower. We have been told that there is nothing wrong with the fridge. Now we have been told to keep the fridge-freezer at the highest setting at all times! The company refuses to accept the fridge-freezer is faulty. My daughter is therefore stuck with a malfunctioning fridge that is unlikely to last much beyond its 2-year guarantee.

We purchased a house in NYC that had this built in refrigerator/freezer. It looks beautiful as a built in, but thats about the end of it. It wasnt that old (2 years old), but the previous owners had given up on it working. We had the Ice Maker repaired for a few hundred dollars...only to have it go bad again 6 months later... The repair company actually asked us not to try and repair it because they said the brand is so incredibly bad. We had it repaired again and again. Why? Because it will cost $7k to replace it (similar to the original price). For that much money, an appliance better live for about 20 years. The problem with the ice maker was 2 things... the ice maker was broken, but it only works when its below zero. The temperature control is so bad in the freezer that my Ice Cream melts and is always soft even when the temp says 4 degrees. The reviews Ive seen from others on this brand are quite similar. Id never in 1000 years want a product from this company again.

Our experience with Liebherr Refrigerator has been appalling to say the least. We moved into our new house in 2004 and I would think on average the fridge has broken down every three years. The temperature dial for the fridge keeps going haywire. And of course it is always just out of warranty when this happens. Its cost us a small fortune getting it repaired and not to mention the really stressful situations this causes when it happens again and again. I find the suppliers/service people here in Ireland totally inadequate in their response. I dont think once I got an apology from them for all the stress their product has caused. I would not touch any Liebherr product ever again and would advise anybody to run a million miles from them also.

This is the most expensive fridge freezer we have ever purchased and it is rubbish. It doesnt seem to freeze food correctly and if I try to freeze an unfrozen item it can take 2 days to become solid. The warning buzzer is VERY ANNOYING, it is like a race against the clock to put shopping away. I just hate it, I wish I had never seen this make in Currys and stuck with the Whirlpool I had for years and just replaced the broken shelves.

After several visits from the official Dutch Liebherr repair service, Liebherr gave up on its own product! This top of the line Liebherr 3967-A20 RVS only lasted its Very limited warranty of 2 Years. This refrigerator listed at 3299 Euros in 2008. So after 4 visits the official Liebherr service person gave up and declared this unit not repairable. So I expected that a company like Liebherr would not hesitate to rectify the situation. So Liebherr replied that although the situation was extremely regrettable that the best that Liebherr could do was to Sell Me a new refrigerator at a reduced price. So how much you ask? CBNPes3967 for 1083,32 incl. BTW, for those of you outside of Holland thats 1083.32 Euro including VAT.Naturally, I told them that that would be completely unacceptable. Just imagine buying a very expensive refrigerator and have it fail only to make the same mistake again with a company that does not guarantee its products sufficiently. I then turned to Liebherr Germany to hopefully find someone to take responsibility for the sale of this faulty product. Well as you can imagine, I did not find anyone that was willing to do anything more than try and sell me another one of their products. Watch out people! OH theres more! Several other people bought this brand only to regret it later, see for yourself.

I dont know where to begin! 7 weeks ago, after one year of no problems, the ice maker quit working. I noticed frost on the back interior wall of the refrigerator from day one. Also, the left fridge door quit closing by itself. Called & got a guy named ** who sounded stupid and evasive, but apparently could diagnose it from South Carolina, because after making me fax a copy of the receipt to prove we bought it (what!!!???) and I called back to check on fax & service, the female I spoke with told me hed ordered a part and it was being sent to our service person here. I assumed it must be a regular problem for him to be able to diagnose. It was a new ice tray. Service guy came up and installed it and told us ** said it had a crack. Nope. I could have told him that. Also ** was rude. He told me that my Machine didnt have doors that closed. The next person said door needed a new hinge cartridge. Yet another person said my ice problem was a little 1/2 inch magnet on the drawer. LOL! Service guy was not issued a work order to diagnose the freezer or fridge. So he didnt because his experience was he would not get paid by this company. In fact a LOT of phone calls only to be met with complete resistance. A tech person who had to flip through a repair pamphlet to tell us what buttons to push. HE kept telling me my ice maker was leaking. NO it wasnt!!! Can you see Hawaii from South Carolina?? Awful service people and I think they are paid to make the customer wait it out as long as possible, diagnosing tiny little problems and sending useless parts to placate us. Still no service person - no ice, no resolving the issue. Seven weeks and counting. I think if the hinge cartridge ever arrives, the service person here (who is excellent) will be allowed to diagnose it at that point, but no coming out to do just one thing. So now my food in fridge is starting to freeze and Im just counting the days until someone comes up here. I will NEVER buy a Liebherr product again and I urge anyone researching one to read all of the reviews. They are all the same lesson!

Bought an expensive Liebherr fridgefreezer in September 2016 which failed whilst we were on holiday 10 months later. So contents ruined and no compensation from Liebherr or Appliance City who we purchased it from. Independent engineer was sent to diagnose problem and was told twice by Liebherr to regas it, even though it was leaking! Surely dangerous and not going to solve the problem at all! So the nice engineer wrote off the fridgefreezer and we have spent 3 weeks trying to get a replacement under the warranty.Many, many phone calls and emails were needed to chase Liebherr and Appliance City. Neither of them would take responsibility for changing it, both trying to delay as much as possible and telling blatant lies about not having it in stock and exceedingly delayed delivery of another month before they could get one to us in the hope we gave up chasing it. New one just arrived... Will have to see how long it lasts! Great style and massive capacity though.

In 16/09/2010 - 4 years ago I purchased SBSes 7353 Premium BioFresh NoFrost Liebherr Refrigerator. I knew (I thought) that it is very high quality and user friendly. And despite the high price relative to other brands I bought it. But week ago the BioFresh began to lose temperature. I called to local service and technician comes to check it. As he says there is a gas leak in the pipe located in the refrigerator body. And there is no way to fix it. The only option is exchange whole side (BioFresh and Freezer). And I need to buy it, which is half of whole refrigerator price that is only $1400! Another words after 4 years of use I need to buy new refrigerator!!! After that no response from customer service. No response for mails.

I am happy with the product. My overall experience is excellent and I have been using this product for last 3 years. My Electricity charges has come down drastically after I changed with LIEBHERR refrigerator. Cooling and huge storage compared to my old refrigerator. I recommend to other also.

I had purchased a Liebherr twin door refrigerator but very next day itself its started to works in abnormal condition, not getting cooled in lower portion of the refrigerator, their authorised service person told me that in India Liebherrs almost all products are having many manufacturing defects, so I am telling here that with my personal experience is that dont go ahead with their product.

You can believe me, 100 percent good product, you can buy this fridge, Liebherr is a quality product, I have purchased last year, cooling is very good. I am suggesting you to go for it. Value for money.

Two issues: The main problem is a seriously flawed design in their model RI-1400 refrigerator. A fatal flaw that they should cover as a defect and not rely on the its out of warranty gambit. The problem. Every 18-24 months the temperature sensor fails and the refrigerator becomes a freezer. Totally useless at that point.Then the real issue. They refuse to support the problem. They rely on policy that I have to work through a dealer, even though not one within 100 miles. They WILL NOT sell me the sensor, even though I know its the problem and have fixed it myself once before. They forced me to order it through a dealer and they had issues of their own. They would not give them a price until they placed an order and they would not sell to them on account - forced them to use a personal credit card! When it works, it works great. But a refrigerator that fails every 2 years - like clockwork - is no bargain. And you will be without a refrigerator for days/weeks while you work through Liebherrs anti customer service. DO NOT BUY LIEBHERR.

After around 7 service calls, I gave up. No longer use the ice maker. Now for some reason, my freezer gave up. I have only owned it since 2007. For an expensive appliance, it is a huge disappointment.

Purchased both units (Built in refrigerator and freezer) in December of 2011. Problems started right away with inconsistent temperatures in the refrigerator, after service calls it was never resolved. We bought a 5 year extended warranty for both machines, it is a good thing we did. Now three years later the freezer ice maker has been replaced and I am sure it will need to be again. The refrigerator has never cooled properly but as of late forms heavy ice on the back to a point that the drawers cannot close which means that the door will not close. After several service calls the ice problem may be resolved but the inside temperature is now never higher 30 degrees f., and you cannot turn it off. If you want it to stop you must unplug it, no small task with a built in. After living with these very badly built machines for the last three years I truly believe that the only place that you will get less for your money is with a speeding ticket. Having owned Sub Zero for many trouble free years in the past, I can assure you that they will get our business next time.

I am fully satisfied with refrigerator. I am first customer to buy this model fridge in Hyderabad. I was little confused initially to go beyond LG and Samsung but by knowing features of Liebherr model like easy fresh technology, interior and exterior look, I impressed and finally made my decision to buy. I have been using this from last 8 months, I am happy and never had any issues. My suggestion to GO FOR IT. Thanks, Naga.

Hii guys I had purchased a new Liebherr refrigerator from vijay sales, I had suggested by vijay sales employee.. with the explanation I had purchased it after using the refrigerator I had seen a excellent performance by refrigerator, perfect cooling and services is also good and I got lot of space in this and I had spice boxes also. I suggest to buy liebherr refrigerator to my friends & relatives also.... I suggest you also to buy such good product and its worth of cost....

We bought a Liebherr 346 litres, 3STCSS3540, double door refrigerator from Reliance digital store in Delhi, on 24 January, 2021 and it conked OFF in July 2021. No cooling. Compressor Shuts down and the Service team had no resolution.!! Then begins a long harassment time with Liebherr Service team, which is so smug that they are just not bothered. They will not pick calls-, not resolve the problem and harass the customers, no end. Untrustworthy, cheats!!!!

I had a Liebherr fridge/freezer for about ten years. It packed up so I decided to invest in another one. Bad move. We ordered a fridge/freezer and it was so noisy. Plus, on a number of occasions we thought we had closed the doors but we didnt and the freezer door doesnt have an alarm so our food had started to defrost. On our old model, the alarm went off. The shop that supplied our fridge/freezer came to inspect it and agreed it was very noisy and replaced it. The new one has exactly the same problem - its noisy - its like having a vacuum cleaner on in the corner of the kitchen. Plus, we have left the freezer door open now by mistake on at least four occasions - no alarm - I think you literally have to slam the door shut otherwise it will not close. I am so disappointed with my new Liebherr and I will never buy another product from them.

Model SBS 7053, freezer + wine compartment just worked 2 years. Apparently its a bad fabrication, it has a small gas leak somewhere deep in the foam... IRREPARABLE!! Facts: 2 months after warranty time ended the compressor was running 24/24 7/7 with alarm sound and bad cold. Technical service wanted to sell expensive electronic card, but they knew it was not that of course!! I did complain. At the end Liebherr offered me a 35% discount on buying a new side by side!!!!! They dont admit its a hidden defect!! 2 years only!!!! Can you believe that?? I bought it in 2007, 2009 broken... Use refrigerator only since then. 2015 have a gas (R600a) refill with an independent technician, did work again for 24 hours.Advice Liebherrs people???? This is obviously a defective product with hidden defects. You have to give a working product, well made and in accordance with your reputation... As you dont agree to recognise it, I will continuously speak of my bad experience on social media.