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Liebherr Refrigerador Modelo Liebherr 846165
48 Inch Side-by-Side Refrigerator with 24 Inch CBS1360 and 24 Inch CBS1360L Bottom Freezer Refrigerators, 9900368 Top Vent and 990155500 Side-by-Side Installation Kit
Frigorífico Side-by-Side Liebherr de 48 pulgadas con frigoríficos CBS1360 y CBS1360L de 24 pulgadas con congelador inferior, 9900368 ventilación superior y 990155500 kit de instalación Side-by-Side
Fabricante: Liebherr
MODELO: Liebherr 846165
MSRP: $3209.00 USD
Páginas de códigos de error relacionados:
Liebherr Refrigerador Códigos de error,
Páginas de resolución de problemas relacionadas:
Liebherr Refrigerador Solución de problemas,
Páginas de reparación relacionadas:
Liebherr Refrigerador Refacción,
Páginas de piezas relacionadas:
Liebherr Refrigerador Partes,
Liebherr Refrigerador Modelo Liebherr 846165
The ice maker on my Liebherr fridge stopped working a few weeks ago. The technician from Electra the agent for Liebherr in Israel diagnosed the problem and told me that for the parts and labor it would cost NIS2000 ($600) to do the repair work. I wrote an email to Liebherr Germany to tell them that I had sourced the same parts from their distributor in Holland at 50% of the price quoted in Israel. Germany sent a mail to Electra the Israel distributor and a few days later Electra called me to say that they would reduce the price of the parts to NIS1470 ($400). I subsequently brought the parts from Holland and had my own fridge mechanic do the repairs. He found that only 1 small part which costs NIS150 ($40) needed replacing as all the other parts which the Electra technician had said needed replacing were all in perfect working order.
I have bought several Liebherr refrigerators, including two model 1360s. Both have had sealed unit problems that have prevented the units from cooling. Each time, I have had to call service people recommended by the national Liebherr office in Arizona. Each time it has taken weeks to get service and several times the service people do not show up. When they do, they say that it is a sealed system issue and that they cannot fix it. Then, I get another service recommendation from the Arizona office-- someone supposedly qualified to service a sealed system. And, ultimately, usually after several additional weeks or even months, the next service company comes out to see the unit and also notes that it is a sealed system problem, that Liebherr will not authorize them to service and that the unit must be replaced. Then, with the unit still under warranty, Liebherr ultimately calls someone to replace the unit, but this again takes months. I have dealt with 5 different service companies on these refrigerators, all of whom have expressed frustration with the Liebherr process. When I had my latest issue with a Liebherr 1360, two of the companies I had dealt with previously, including the company that replaced the last 1360, said that they will not do Liebherr work anymore and refused to come out. These two companies were still on the list of contractors recommended by the Liebherr Arizona office. This is a bad refrigerator with obvious design problems and the Liebherr repair and warranty network is extremely slow and frustrating to deal with. It seems that the strategy is always to require someone additional to come out to look at the unit while not authorizing anyone to do a repair on some defective component of the sealed compressor system. Stay away from Liebherr.
After around 7 service calls, I gave up. No longer use the ice maker. Now for some reason, my freezer gave up. I have only owned it since 2007. For an expensive appliance, it is a huge disappointment.
Hi guys, LIEBHERR Refrigerator is a good brand in our India because its a Germany brand and hes cooling and hes service. I used LG and Samsung fridge but not LIEBHERR Refrigerator is best compared to others brand.
Im having the same problems and Im based in Athens. Inox Liebherr fridge now useless. Can you send me any contact details (email) you may have, preferably from the people in Germany?
I bought a stand-alone Liebherr 4 drawer freezer and a Liebherr fridge in 2003/4 (12-13 years) and these have worked perfectly ever since despite never having had a service. I have had a fire in my apartment and the insurance company has written off the fridge and freezer as it would cost more to clean and test them than to buy a replacement. The kitchen was also written off in the fire so I am looking for built-in fridge and freezer for the kitchen (the stand alone units were in a utility room next to my roof terrace; useful for keeping beer cool). Because of my good experience with Liebherr I was thinking of buying this brand.As part of my search I came across the Consumeraffairs.com site with all of the negative reviews and it is certainly giving me some pause for thought. The most common fault appears to be the ice-maker which, as one respondent mentions, we in Europe seldom use. The second most common problem appears to be the doors not shutting properly, especially on the units with two doors, again something less used in Europe. I am a little more worried about the problems with ice forming at the back of the fridge, the number of components that just break, the unreliability of the temperature control and the poor response from Liebherr. Has the quality of Liebherr dropped in recent years. Have the products become more complex and therefore less reliable or is there a specific problem with US based products – I found one review from the Netherlands where I live among all of the US based complaints.
Refrigerator leaks water all over my food. Repairman just left after explaining that if anything touches the interior back walls of the refrigerator it will leak water. Cant be fixed. So now I have to buy a new refrigerator. Wished I had read all the negative reviews before spending the big bucks.
This refrigerator has worked with no issues for as long as we have owned it approximately four years. My only complaint is the size which provides limited storage but this is not the fault of the unit but rather the result of living in a Condo which has restricted room.
I am fully satisfied with refrigerator. I am first customer to buy this model fridge in Hyderabad. I was little confused initially to go beyond LG and Samsung but by knowing features of Liebherr model like easy fresh technology, interior and exterior look, I impressed and finally made my decision to buy. I have been using this from last 8 months, I am happy and never had any issues. My suggestion to GO FOR IT. Thanks, Naga.
In summer 2008 we bought for €1500 what we thought was a state of the art built in refrigerator, the Liebherr IKB 3650. Only 3 years later - in 2011 - the door started not closing properly and cooling was poor. The local service replaced (after 3 visits) the heavy duty door hinges for €200 (past warranty period). The year after - 2012 - cooling was poor again. They came again and changed a sensor, plus check the fan, for another €70-80. It started working again somehow better. In 2013 cooling was poor again (10-12 Celsius) and they came over and over, changing more sensors, for which they did not charge spare parts, only visit labour time €40.Finally in June 2014 cooling was poor again. The local service came another 2-3 times, charging another €77 for changing a sensor and check. Nothing happened. They came back and placed a monitoring device for 3-4 days. After this they said they have to replace the motherboard (€160), which they did, yet nothing improved. Then they said they must take it to their premises and fix it and this is what we did. After 23 days (!!!) they told me its ready and I have to pay another €193 for the new compressor motor, while the appliance is totally new!!!They brought it home, it worked for 10 days and then dropped dead. They told me it is not repairable, they can only return to me the value of the latest spare parts, buy it back by offering me a discount of €600 on the price of the new model and bring me the new IKB 3550-20. Pls note that due to the built-in construction in my kitchen, I have very limited choices for a fridge. I accepted, paying the difference of €500 and today they brought it. Reading the reviews on your site, I wonder if I made a BIG MISTAKE and if I should better find and buy another brand????
Liebherr refrigerator is so good. The door thickness and is cooling inside internal space boxes so amazing. Guys my suggestion is please you also try Liebherr refrigerator and Im sure after sales and service also better than others brand....
After we moved into our new dream house, we wanted to get a premium refrigerator. Our close friend who have suggested me Liebherr. So we went to the shop and we had purchased liebherr easy fresh model and we found it best in quality. Loved the product
Oh what a new looking fridge freezer but I am afraid within a few months of purchasing this nice shiny appliance all our problems started. First the icemaker gave us too much ice only for a few weeks. Later it stopped dispensing ice all together. After a few more weeks all back to normal only for the problem to occur again and again and trying to get an engineer out to fix the ** thing. Well better chance of me finding and capturing the yeti after countless emails and we refusing to let the previous three different contractors out to look at our fridge again. Did Liebherr send out a different one? Www.agsrefrigeration.co.uk they came out and after inspecting the back off the fridge section found that there was a fault with insulation of the cabinet letting cold air and freezing up the tubing to the icemaker. In the end they submitted a report to the manufacturer who finally relented and gave us a new replacement. We are holding our breath and hoping we have no further problems with this one. However dont think I would go through all the expense of buying one of these fridge freezers again.
I am so disappointed with my Liebherr refrigerator. I purchased it in 2008 and expected it to perform as it was advertised. Since purchase the ice maker no longer works, the side panel refrigerator shelving pulled off and broke, the back of the refrigerator is icing, the vegetable and meat drawers fill with water, and - last straw - the door handle broke off! Poor manufacturing and substandard materials completely negate the refrigerators convenient sizing. I feel foolish for paying so much for this carelessly made train wreck.
In July of 2014, the ice maker on my Liebherr stopped working. Annoying, but not unexpected. I just let it go. Then, not two months later, the freezer stopped working. Had a Liebherr referred repairman out to determine the temperature sensor was no longer working. As of now (November!), still no parts, no sign of parts, and now the refrigerator is not working. Liebherr has been HORRIBLE in trying to resolve this issue. Im selling the house and am ending up having to purchase a brand new unit. Liebherr, never again!
Model HC 2062, purchased in 2012, is a nice size, double doors, 2 freezer doors below, overall a nice design. We first became annoyed when the ice maker would not keep up with demand. Just after the 2-year warranty expired, the guts of the ice maker fell into the ice tray. $250 for replacement parts & labor (10 minutes). The explanation of what caused the damage is unbelievable. If you happen to open the freezer drawer when the ice reader is engaged, you can pull the guts out, which is exactly what happened. The air filter light has been on for 9 months, but its totally inaccessible unless you are good at lying on the floor and holding a screwdriver with your teeth. High-price fridge for inducing a regular headache.
I have never had any problems with refrigerators that cost $300-$500. They just ran forever until they died at a ripe old age. But I wanted a counter depth fridge for a renovation and six years ago, Liebherr was cheaper than US brands like subzero. SO I paid $3000 for this hunk of junk, which started malfunctioning the first year. The sensor had to be replaced three times--and the repair people put it in upside down once. After the first year, I had to pay at least $150 to get it diagnosed--not fixed, diagnosed.When you pay $3000 for a fridge, you expect it to work or be fixed for free. The fridge continued to malfunction periodically beeping and warming. Usually I could fix it. But recently it died. The lights just went out and the buttons didnt respond. The beeping wouldnt go off even when I tripped the fuse. It was driving me crazy. I finally put a heavy blanket over the fridge to mute the noise. I paid my super $100 to fix it. He unplugged and replugged it. Within two weeks it died again--the only thing working was the incessant beep. I had to wear earplugs. I called the Liebherr repair people and it cost $160 for them to come out and tell me that the computer was faulty and would cost $1000 to replace. This is truly the refrigerator that keeps on costing. But they did show me a neat trick to keep it alive. I think it was press the power and alarm button on the right and increase the freezer number to as high as it will go. This resets the lights and the readings--false though they said they may be. I dont care, as long as its cold. I would rather buy another fridge that works than pay another $1000 for this defective part. If you ask me, Liebherr is a terrible company and would advise anyone not to buy anything from them--especially a fridge.
Two issues: The main problem is a seriously flawed design in their model RI-1400 refrigerator. A fatal flaw that they should cover as a defect and not rely on the its out of warranty gambit. The problem. Every 18-24 months the temperature sensor fails and the refrigerator becomes a freezer. Totally useless at that point.Then the real issue. They refuse to support the problem. They rely on policy that I have to work through a dealer, even though not one within 100 miles. They WILL NOT sell me the sensor, even though I know its the problem and have fixed it myself once before. They forced me to order it through a dealer and they had issues of their own. They would not give them a price until they placed an order and they would not sell to them on account - forced them to use a personal credit card! When it works, it works great. But a refrigerator that fails every 2 years - like clockwork - is no bargain. And you will be without a refrigerator for days/weeks while you work through Liebherrs anti customer service. DO NOT BUY LIEBHERR.
Im using Liebherr refrigerator. Im very happy with performance....like Quality excellent, energy efficiency specially spice box, Vario safe, Vegetable sorting, cool pack, even no noice from compressor ....
Experience intelligent ✓ and individual solutions ✓ for cooling and freezing. Gain more time for important things. More information at Liebherr. good service, experience mote, excellent service, well customer service
We received these refrigerators in our new Newark based building and have had problems since they were installed. We have repeatedly contacted company to address the automatic ice maker with ZERO resolution. We are in the new building a year and the ice maker has worked maybe 2 months. The door handles are also very difficult to open - they are thin with little ability to grip. Would NOT recommend wasting money on this refrigerator.
Dont make the mistake of buying a Liebherr Refrigerator from Alpine Appliance in Vail, CO. Alpine service and understanding of these refrigerators is embarrassingly poor. First and foremost, in the context of Liebherr quality, I can safely and confidently say that Liebherr cannot be talked about in the same sentence as Sub-Zero. I now I understand why Liebherr is significantly less expensive, because it should be! I must respectfully ask how can you comment on the quality of Liebherr when you yourself and your service staff did not know that this model was not self-closing; additionally your service person told me that fridge always rocks until you fill it up, yet the other day he found out for the first time there was something he had not learned or done that would have prevented the fridge from rocking. What I found funny is that your service guys replaced a part to eliminate the rock, which obviously was both unnecessary and unexplainable.At a minimum, isnt your job to teach your service guys how to properly install a refrigerator you sell and so call service. Your email response albeit appreciated was condescending at best but very consistent with the quality of your service, so not surprising. Your one service guy was blown away when he called Liebherr tech support only to learn that this model is not self-closing! His exact words were there are $500 refrigerators that have this most basic feature. On a positive note, the refrigerator does keep food cold and fresh which a guess is a positive.
My wife and I bought a 24 wide x 79 tall Liebherr fridge in 2009 as we were told it was the best in that size. It was like $2800, the price of a used car I thought then. We live on a houseboat in Seattle. From the beginning we had problems - broken handles, shelves that needed mending with plexiglass and epoxy. But worst of all, we had to defrost the freezer at near weekly intervals. And the drain in the fridge compartment would freeze up or smell so horribly that we injected bleach with a syringe to keep the smell down. We are dumping this fridge (and describing its shortcomings to anyone who is foolish enough to get it) for a Bosch, which we are assured will be less challenging. Remains to be seen. I have never had a fridge this disappointing. All the others ran for years, decades even, and failed at the end of their lives - as expected. But they did not fail on a weekly basis. Best of luck to anyone who still has a Liebherr. Never again for us.
I bought Liebherr fridge in 2018..346l blue colour... Its really cool looking and good for modular kitchen... I recommend everyone to buy this fridge... But dont worry about reviews.. This is really best product.
New ref CS-1200 delivered 6/14, refrigerator stopped working 8/14, service company fixed 2 months later (part was back ordered), broke down again 2 weeks later, took 2 more weeks and still does not work. Customer service at Liebherr is terrible. They screwed up my address which delayed service, their parts always seem to be on back order, they dont follow up. I have been waiting for a supervisor to contact me for a month. Now when I call customer service, they hang up and was told not to call again. Ref is under warranty and has not worked. The servicing company no longer wants to deal with Liebherr because their customer service is so bad. I really liked the ref when I ordered it but since it doesnt work and their customer service is so bad and the servicing company doesnt want to service Liebherr anymore I would think twice before purchasing.
Our experience with Liebherr Refrigerator has been appalling to say the least. We moved into our new house in 2004 and I would think on average the fridge has broken down every three years. The temperature dial for the fridge keeps going haywire. And of course it is always just out of warranty when this happens. Its cost us a small fortune getting it repaired and not to mention the really stressful situations this causes when it happens again and again. I find the suppliers/service people here in Ireland totally inadequate in their response. I dont think once I got an apology from them for all the stress their product has caused. I would not touch any Liebherr product ever again and would advise anybody to run a million miles from them also.
Product quality is best. Moon cut shelves and spice boxes are very useful and unique, no other brand have features like this. Nothing is bad but out of metro cities there is no any awareness of this brand.
We bought our Liebherr refrigerator freezer when we built our home in 2012. It was a very expensive refrigerator that we thought would complement our high end kitchen well. We had this refrigerator “built in” with a cabinet exterior. Needless to say this refrigerator has been nothing but problems almost from day one. The ice maker when it did work produced only about a dozen of the tiniest little ice cubes about every 24 hours which is not even remotely the amount we use on a daily basis. We had technicians out several times to try to improve production but it never helped. We ended up disconnecting the ice maker years ago as it was more trouble than it was worth.We have since been struggling with the two lower freezer compartments that barely keep items even half frozen. If you put ice cream in it you will have a soupy mess. The freezer alarm goes off constantly to let you know the freezer compartments are not at freezer temperature which usually occurs in the middle of the night or when we have come back from a few days away. We have finally made the decision to do full research on a replacement refrigerator freezer and pull the plug literally on our Liebherr. It is not worth the trouble any longer, unfortunately it was a built-in model so it may be a little difficult to find a close fit. My advice to anyone is avoid purchasing a Liebherr refrigerator.
Four years ago, I bought a Liebherr wine cooler and refrigerator. The wine cooler died as soon as the warrant expired. Liebherr referred me to an appliance repair that is authorized to repair Liebherr products. The guy who showed up had no clue. He was on the phone talking to somebody in the office, getting instructions. Finally he gave up and told me that they will be in touch. After waiting for two days, since my wine was about to go bad, I was forced to buy another Liebherr wine cooler because it was a built in unit and I had no choice.During the recent hurricane, Sandy, the power went out in my apartment. I turned the fridge off. When the power came back on, the fridge did not. The light was on but the compressor was not. I called Liebherr despite the fact that the compressor did not go on ( the compressor warranty is 5 years, so it is under warranty)! They said that since it is no longer under warranty, I should contact their authorized service centers. They gave me 3 options. The one that fixed my wine cooler was not one of them.I called the first one but they were not authorized to work on compressors. The second one came a day later and his diagnosis was that it might be the compressor but maybe not, maybe it is the inverter. It took 5 days to order the inverter which will arrive in 3 days. I will be without a fridge for 3 weeks by then. If it is not the inverter, the service guy has to get authorization from Liebherr to order the compressor. I called Liebherr to find out how long will it take to get an authorization and get a compressor. The guy yelled at me and told me that I am asking a stupid question and he cannot estimate how long it will take. I left a VM for his supervisor, Josh, but he has not called back.Do I rent a fridge? Buy a fridge? Whatever I do, how do I tell people not to buy a Liebherr product unless you enjoy replacing them every 2-4 years?
The Liebherr Home refrigerator is simply horrible. I strongly recommend against purchase of a Liebherr refrigerator. The inside walls get wet with moisture. It ruins your food. The refrigerator is advertised as frost free. I have never experienced this with a new refrigerator before.
The fridge has given me good service. Months ago water dripped into the icemaker drawer creating blocks of ice. I took out the ice making tray to find that a corner of the plastic broke off permitting water to drip into the ice cube drawer. This plastic extruded part is 3 inches by 7 inches and produces 10 small ice cubes. I was given a price of $220.00 + taxes to replace. Since the freezer section is small I purchased a 5.1 ft3 separate Danby freezer 4 years ago to compensate. This entire freezer cost $199.00. Spare parts are always expensive but this is more than excessive. Very disappointed being held hostage to this practice. Wrote to LIEBHERR in the US and have received no response.
I bought a new Liebherr refrigerator and it never cools right in the fridge compartment. I had service 7 times and the same answer - it all checks out OK, but the box is 48-52 degrees. Not sure why? I called the company and the manager. No return call. Beware, dont buy one. A lot of money, no service and mine never worked.
Advanced technology with advanced electrical temperature sensors which provide perfect cooling as per required storage. And special feature like spice box to store our spice to avoid moisture or aroma of spices.
We bought a Liebherr refrigerator for a house we were building in Nicaragua. With our 20 ceilings I loved the height. The thin plastic drawers broke immediately. Then the rest started failing. The cover of the manual had one warranty period. In small print inside they had a much shorter period. I waited to repair it as I thought I had years. Wrong. We just replaced the 3 years old refrigerator with one that cost less than the last three years of repairs. Of course we will have to spend some on cabinetry because the new refrigerator is shorter. In the 20 years of our SubZero we spent less than 2 years of the Liebherr. We waited so long for repairs that we bought a second refrigerator to substitute. The Liebherr was purchased in Nicaragua, at a top kitchen dealer.
Worst company ever! Sells bad units and doesnt care about their customers at all! Zero customer service and take no responsibility for their products. They dont stand behind what they sell. I paid $2800 for a 24 refrigerator and was told theyre comparable to Thermador. What a JOKE. Im stuck with a crap unit which hasnt worked for a single day and they wanna try to REPAIR IT!!! Terrible company. I should be receiving a replacement.
Terrible terrible terrible. Two times I was fooled purchasing their refrigerators, no one helps you, no service, just the worst. Im out hundreds in food & service techs. Please, redo your kitchen if you must, DO NOT PURCHASE, ever!
Excellent Guidance from selection of model to installation. On time delivery with minimum followup. Very friendly executives. Product Interior quality very high compared to other refrigerators. Very much happy to choose the right quality product.
I purchased 365 liter capacity LIEBHERR Refrigerator in 1st week of March 2022. Service was good. Product has solid good quality build. Cooling effect is very good. Its noiseless. Compared it with other good brands available in market at different dealer shops and come across it at Tata Croma & Vijayasales. After seeing it physically & comparing it with other brands decided to go for it. Though one month is too early to comment on performance, so far we are satisfied. Also my neighbours & friends saw it and they too found it better in most of the aspects as compare to the refrigerator they have.
This Liebherr CS1660 refrigerator was so beautiful, I loved it and it was perfect for my kitchen remodel. I love the counter depth and tall height. Unfortunately that was the only good thing about the refrigerator was the look. We have had 5 major repairs in the 4 years we have owned it. The repairs involved major malfunctions involving the ice maker (water leaking all over my wood floor), the defroster broke, some other major motor broke, the door handle fell off and the freezer motor broke (sorry I dont know the technical terms for each part). The plastic shelves on the door just fall out randomly and so are now so broken. They are now destroyed. I am so disappointed with the fridge. Thank goodness I purchased the extended warranty - the last repair was over $400. I no longer use the ice maker as the repair person said it will definitely break again as it is the same cheap plastic part being replaced. I loved this refrigerator so much and am so disappointed at the terrible quality and the number of major problems I have had. I still cant believe I paid over $4000 for this refrigerator and had a breakdown within the first 6 months. I dont normally write negative reviews but I sure do wish I had read the reviews of this refrigerator before purchasing.
We bought our Liebherr 8 years ago. We have had nothing but problems since the very beginning. In less than a year, shelves break, the gaskets rips apart, the shelves in the doors cant withstand normal use, the ice maker works intermittently, etc. Weve had a repairman out at least once every year and a half. Currently, we get ice build-up on the bottom of the freezer. Now our fridge will not work at all. Given the price point, I expected so much more. I never had problems with my cheaper appliance! My warning to you - dont buy it!
I bought Liebherr refrigerator 2 years back and now every part of it ask maintenance every after 2-3 month. For me its waste of money because if I could bought any Local Indian brand it would be more convenient for me and long lasting. Never go for Liebherr.
I shopped for 2 years to find the perfect fridge for my small kitchen, and Leibherrs model was the best for many reasons, namely its exceptional 5 year warranty, sleek design and efficiency. Given that I have had 3 major parts replaced within its first year of use (note: I live alone so minimum wear and tear), I am grateful for the warranty. The two different local technical service companies that have repaired it have also been exceptional. My complaint is with Leibherr customer service in Orlando or Miami, FL at 866-543-2437 who I must contact to initiate a service call. Initially, they are responsive and helpful, but on at least two occasions they have sent the wrong parts, even when they have my correct model in writing. When one lives in a hot, humid environment and without a fridge for 2-3 weeks to wait for the needed parts and then wait another 3 days for the techs to schedule a visit, the inconvenience and expense of waiting is very stressful, at best. In addition, the service reps who answer the phone have given me wrong advice of how to mitigate the situation until the techs show up, i.e. not to defrost, not to shut the unit off, etc. When the techs come, they must return later after it defrosts or blow dry my unit before they can even start to repair it. Given my above efforts, I escalated to their management: namely Shauna and Chris. I was always told that they were in meetings and promised that they would return my call, which never happened. Initially, Shauna replied via email and offered to connect me higher management, but she never followed up. The rep who answered the phone refused to give me the last name of Chris, the manager at the site nor him email address. Please note that I have tried repeatedly to express my frustrations directly with them before writing this review. When one spends $3,000.00 USD on a small fridge, wouldnt one expect better customer service from the manufacturer?
I purchased a Liebherr refrigerator in December of 2017. In August of 2019, the right hand side/unit of the refrigerator stopped cooling. We had Liebherrs repair people come to our house 3 times and they called Liebherr and told them that the refrigerator is not reparable. Keep in mind Liebherr is sold in 2 units (the left unit and the right unit). Debbie from Liebherr called me and said that they will replace the unit. I questioned Debbie and said the unit or the whole refrigerator and she said the whole refrigerator. I said to Debbie...thank you and she responded Liebherr really stands behind their products. She told me that Liebherr will ship the replacement to their installer and the installer will call me to set up an appointment to install the replacement. All seemed great at this point.The installer (Almo) came and replaced the refrigerator on 9/17/19. I know we are now in mid September from when the refrigerator stopped working at the beginning of August. When I came home to see the replacement, Almo only replaced the right side or unit of the refrigerator and it is completely different from the left side of the refrigerator. Below are the differences (remember this is 1 refrigerator): 1. The replacement unit has two drawers (original unit only had 1), the back panel is stainless steel (the original (right side back panel is white), the drawers are blue (left side) (right side are clear drawers) and the shelves on the replacement unit is totally different with thicker shelving (metal holders).2. The original freezer is completely different too. In our original unit (right side), the ice dispenser had two drawers - one draw that had the ice made and then we would pour it to the other draw to fill up. The replacement is only 1 drawer that makes the ice.As you can tell, I was very upset. I proceeded to call Almo and spoke to Katelyn. I sent Katelyn an email with pictures of how different the 2 sides of my 1 refrigerator is. She said, Wow they are totally different. I said, I know. She said that shell look into it and get back to me. I then received a call from Miguel at Liebherr who said that he makes all the decisions at Liebherr and they will not replace the left side/unit to match the replacement (right side/unit) piece. He said that my model was discontinued because they upgraded it and if I want the 2 units to match then I will have to purchase the left side/unit. I proceeded to tell him that its not my fault that the refrigerator broke and its not my fault that they upgraded and the upgrade does not match my older model (only 1.5 years old). He said that they do not care if it is not aesthetically pleasing on the inside. They replaced the unit that broke and they will not do anymore.I asked if I can speak with his manager and he said that he does not report to anyone. I guess the Liebherr family does not realize that Miguel is the new CEO. I keep replaying in my head what Debbie said....Liebherr stands behind their products. If they stood behind their products they would have replaced the entire refrigerator. I spent about $7k on this refrigerator and it shouldnt have broke/stopped cooling after 1.5 years. Liebherr DOES NOT stand behind their products! I will NEVER, NEVER buy a Libherr product again and you shouldnt either!
When I went to buy refrigerator in the market, I liked the Liebherr refrigerator after seeing many brands there. The space for adjusting this refrigerator self is quite good. The vegetable box is also quite large. The toughened glass above the vegetable box is also very useful on which we can place our things. It also has a Spice Box option to contain spices which are not available in other refrigerators. Coolpad is a unique feature that can keep water cool in indoor and outdoor places. The power consumption of the Liebherr refrigerator is lower than other refrigerators. I am completely satisfied by purchasing this refrigerator.
I am happy with the product. My overall experience is excellent and I have been using this product for last 3 years. My Electricity charges has come down drastically after I changed with LIEBHERR refrigerator. Cooling and huge storage compared to my old refrigerator. I recommend to other also.
Had purchased the fridge in July 2019. Worked for a year and in August 2020 the cooling issue started. After demonstrating a complaint on 2nd Sept 2020 even after continuous follow up till date the service engineer has not dropped to attend the breakdown. Would not give even a single star for the product. They are not worth for that too.
The refrigerator which was purchased from Vijay Sales Kharghar Navi Mumbai delivered the product. As the shelf of the defroster on which it is hold is been damaged on corner and can be seen only once we remove which is not noticeable unless removed 6 days back when the service technician came as a complaint was raise at Vijay Sale for the the problem which was taking place in the defrost section there was lot of ice getting accumulated kindly request to please replace the refrigerator as the technician has also mentioned in his service record and the refrigerator is 2 months old. Having a really very bad experience.
I bought a Liebherr refrigerator. It was a excellent quality and cooling through is very correctly managed. Brand said insulation and services was good responsibility. So I love the product and services.
This is the most expensive fridge I have ever bought. In the six years we have owned it the following has occurred: Ice maker broke twice; Shelves on the door broke and we had to get a new door to fix the problem; Water drain clogged four times. We also didnt know one had to clear this out at regular intervals. And the most irritating thing is the back of the fridge has a layer of ice on it and anything that comes in contact with back of fridge get freeze burn and is ruined. The service person who comes out to fix the machine for me tells me in a patronising way that it is normal for the fridge to ice over. I have never heard of such a thing. I notice that Liebherr never responds to the complaints about their product. DONT EVER BUY A LIEBHERR FRIDGE. Terrible quality and awful customer service.
I buy Liebherr fridge 2019 red colour first. I think new brand wired but product after service but after sales and service good, product also excellent, this is my 2nd fridge compare with my old fridge. This is excellent space and adjustment, big vegetable box. Good product given by Liebherr.
Liebherr side by side fridge is worthless. The first one I had did not cool and the ice maker didnt work. It also developed and awful smell. After countless repairs and a many phone calls they finally replaced it (but not without a huge fuss). THe replacement had similar issues plus the handle broke off the door, the front of the freezer drawers broke off and the drainage line was always clogged and dripping into the freezer causing ice buildup that has to be chipped off or the door wont shut. I send the repair service photographs of the broken handle which after 4 weeks with no contact said they had to reorder because it came in bent. (A solid rod of stainless steel?? I doubt it). Then they said I should fix it myself because I was a difficult customer. NEVER deal with this brand.
My refrigerator developed some problems, which I accept. However, because it was out of warranty, the appliance store would not service it. None of the local repairers would work on a Liebherr, and the main customer service at Liebherr couldnt provide a service rep for the entire Olympic Peninsula! What good is a refrigerator that cant be serviced? Liebherr has not developed adequate service coverage. They shouldnt sell equipment that they cant assure service.
We have a brand new fully integrated Liebherr HC2062. It was installed in May 2012. It has been 3 months and we have only been able to use the freezer for less than 2 weeks. We have had 6 service calls, had leaks, recharged freon, have evaporator replaced, and the freezer is broken again. Do not buy Leibherr!
I was aware of the brand Liebherr. Came across the brand had launched refrigerator here in India since few years. I had got good review from a friend of mine and finally got one. Good refrigerator great space, quality. Loved the product.
CS1311CS1360/07011/7084638 - 00. One shelf on the door broke off after 3 months. The butter compartment broke as well. Now the actual handle on the refrigerator door broke off completely and there were 4 plastic parts scattered on the floor! Were I a very strong woman I might have thought I opened the door too quickly or carelessly. I have always had little arm strength and am frequently called delicate! I am blamed repeatedly for every issue. Having owned 2 extra large SubZero refrigerators in my former home and had no problems with either one, I know it is not me that is making this happen.
Really satisfied by the product and service. I bought a refrigerator few months back, worth each penny. So far no complaints I also got it in a better market price. However, I think new technology can be applied to these products.
My experience was so different from what Im reading that Im compelled to comment. My model 1311, 24 wide with no ice maker, purchased in 2009, started beeping and stopped cooling seven years after I bought it. I would give it 5 stars, but seven years does seem like a short life for a fridge. As I wondered if it was covered by the limited extended 7-12 year warranty, I emailed the address given, asking how they could service a fridge in Vancouver, Canada, when they are in Ontario. They sent me the phone number of a local service person, said he would know if it was covered by warranty. Service person declared it unrepairable, said the company would phone me in a week about replacing the fridge, as it was covered by the warranty. They phoned in a week, and have replaced the fridge. The installer said that all the problems have been with the first generation models, and the new models seem to have the kinks worked out.
I have purchased 2 Liebherr fridges from Pittappillil Mavelikkara branch on last year. I am so impressed and I suggested the product to my friends and relatives. Especially they are sending their engineers for giving demo and clearly explained about the usages. Everything was coordinated by Mr. ** the Assistant Manager from Pittappillil, he was so helpful and professional to us.
The 24 cannot keep a steady temp. The back wall of the No Frost freezer is thick with ice and its alarm beeps throughout the night (need to wake every 3 hours) but this is not all. Yesterday as I tried to nudge a recalcitrant freezer drawer in place with a small push, the under separation panel (made in glass!!!) jumped out to hit me and land on the floor to shatter in thousand pieces... A repair man came today and had the nerve to scold me about being too rough with the drawer. Its very sensitive you must be very careful!!! (I am in Spain where I guess they dont know about quality fridges.) Oh ya, a real beauty!
I have purchased the Liebherr 346 ltr double door fridge from Croma Mumbai (based on their recommendation) on 2.8.19. As I have full respect of German Engineering, I purchased it. The fridge was working fine but since mid Dec 2019 (ie. after only 3.5 months) the trouble started. I have not changed any control yet the freezer started forming frost (in a frost free refrigerator). Above all the bottom chamber stopped cooling (for which I had to throw away lots of expensive food items).Technician came and said that due to ice formation the fan on the bottom food section stopped and hence it was not cooling. He used a blower to melt the ice blocking the fan (perhaps) and adjusted temperature and fridge started working, but the food section was not cooling that well it used to. Today I have raised yet another complaint as the bottom food section stopped cooling again and upper freezer section is forming frost and ice as usual. I dont know when I will come out of this ordeal.... What an excellent German Technology I got!!! Not. I am waiting for the technician to visit me, till then I go for another round of expensive food waste.... Cheers!
Beginning in year 5 our expensive built in Liebherr started to have problem after problem. Many of the appliance service companies recommended by Liebherr wouldnt service the fridge, or came out once and refused to come back for the next problem. By phone, Liebherr was not at all helpful. After 6 weeks of frustration I found their FB page and posted my complaints. Their Social media team was very helpful, got a service supervisor to call with a recommendation... An appliance service company that said they didnt service fridges!! However they recommended an individual who did fix things. Go to Social media for help with Liebherr.
As you know if youre reading this a Liebherr Refrigerator costs as much as a decent used car. For that kind of money youd think you would get quality. Youd think if something breaks there would be a repair network for it. Youd think the customer service people would try to help. Youd be dead wrong on all counts. I have had a Liebherr refrigerator freezer that has been a continual nightmare. The icemaker has been broken almost since we installed the appliance. Weve given up on that after endlessly trying to get it fixed. Now the freezer is not working. For the past three weeks we have had no freezer. I cannot get a repair person out here. I live in a major west-coast metro area. I could understand that it would be hard to get a repair if I were in some remote location, but that is not the case. Of the repair people Liebherr recommended only one would respond. They came out, pulled the unit out of its cabinet, damaging the veneer in the process. Took the back off and decided that another person would have to come out and look at it. For this they billed me $160. After a week, I called and was told they couldnt deal with it. I had the credit card company stop payment and were still trying to resolve that. Second person was from about 50 miles away and would only come out if I agreed to pay him $300. Cash only, no checks, no credit card. I agreed because I need a freezer. He did nothing. Ran some diagnostics. Told me I needed two parts and he would only come back if I paid him another $300. Cash. And Id have to get the parts. These are the best people Liebherr could recommend. This is so sleazy that it borders on criminal. I decided Id had enough with Liebherr and went shopping for a replacement unit thinking Id be better off just cutting my losses at this stage. As it happened the local rep was in the store when I was there. He told me hed work to get it straightened out. So, several days later repairman number 3 shows up. He takes the freezer apart and decides he cant do anything and anyway, hes going on vacation for two weeks so hell get back to me. I have spent untold hours on the phone with these people. I have dealt with three of their repair people. The only thing I have to show for it is a $300 cash payment to one of them and a credit card battle with the other. My freezer is still not functional. My icemaker has never worked. You would be out of your mind to buy a Liebherr anything.
I purchased 2 machines (CBN 3913 and CN 4003) in Sept 2011 and they were installed in a completely renovated kitchen in Oct 2011. CBN 3913 broke down on June 17th 2014. I contacted the service immediately and got someone to see it on June 25th (the earliest possibility for them). The mechanic said the machine is beyond repair and a few days later at the end of June it was agreed that I would get a new machine at the cost of the work. I have tried to enquire a couple of times with no response. I have been in readiness for my entire vacation to let the refrigerator be installed. The heat of July has caused a lot of inconvenience with the refrigerator missing. I wonder if I will have to wait for the other one to break down and get some cheaper and longer lasting machinery instead.
Liebherr the name says it all. The best refrigerator Ive ever purchased. Top notch quality. Its noiseless. Ive stuffed it with food and its always fresh. Ive been using it for the past 8 months and Im completely satisfied with my buy.
Product is value for money. Till now had a good experience this refrigerator of this to be continued worth money, good product, Need to be provide good services, the services and good but sometimes delayed.
We have had our Liebherr refrigerator repeated every other month. Specifically, the ice machine. We could have purchased a brand new refrigerator for the same amount we have spent repairing it at this point. Bottom line..This product sucks! Buyer beware!!
I had already heard about the brand Liebherr as my brother is working at Germany. When we wanted a refrigerator to our house, my brother strongly suggest me to get a liebherr refrigerator. So went in search for it and got one. Superb product, looks premium.
Liebherr fridge freezer Model 1611 - I bought this freezer fridge combination in 2011. Now in 2014 the freezer door seal does not work properly anymore and ice is building up near the door seal. Having a seal fail just a year after the warranty expires, I consider as very poor quality for an appliance that was over $4000 in 2011. When I called customer service for a replacement part I was told that the part is on back order and no time of delivery could be given. So not only do Liebherr appliances break but they also have a subpar part service at least in the USA. Also the replacement requires gluing and is not for everyone. I cannot recommend buying one of those again and would rather go with a Bosch or GE freezer/fridge in the future.
We are on our second Liebherr Refrigerator within the space of six years and this second one is now giving trouble. The main part of the fridge (non freezer part) is freezing the food and there is ice forming at the back of it. These were expensive fridges and to be honest we feel now if we had bought something much more cheaper it would have been much, much better. We feel now that is probably what we will do and just get rid of it. It was so much trouble with the first one what with trying to get it fixed and replaced. After much contact with the company responsible then I dont think we could go down that route again. In the end we had to buy a new Liebherr fridge from them as the warranty had expired (this first fridge was only about two to three years old) but they did give it to us at a considerable discount to be fair. But all this after a lot of phone calls and general hassle. I would never touch a Liebherr Refrigerator again.
Price worth product....happy with the working of the product.. Cooling of the refrigerator is also quite good.... Surely I will recommend this product to my friends and family. Really a good product..
Bought in Mid 2011 Large 3 door custom install. Off the hop freezer issues with frosting up. Tech made adjustments. Warranty is now over - Jan 2013. Now door hinge cylinder seal is gone too much money and currently living with it. Jan 2014 - Temp Alarm. Lost our food and had element replaced at my cost. June 2014, Ice maker isnt working and always questioned it...and the freezer is all frosted up again. Tech says $800 control board to fix plus plus plus...Havent yet had the Tech look at the compressor, Noisy! About to build my case to Liebherr but I am not holding my breath.
A good Refrigerator in term of cooling performance, extended food life with accurate temperature, Best built quality and Nice design... I highly recommend this brand because of quality assurance and It gave opportunity to feel Premium inner interior.
I recently bought a cobalt steel refrigerator from Croma store and I love the purchase I’ve made. It’s a brilliant refrigerator and also it is very silent. Stored Products also have a good shelf life. Vegetables stay fresh and also the power consumption is minimal. I am happy with my purchase and will definitely recommend it to others.
I had friends and relatives who spoke quite highly of Liebherr. And because I trust their judgment, I decided to heed their recommendation. And Im so very glad that I did, because my experience with Liebherr has been nothing short of wonderful so far. Spacious freezer, output design, compact, portable and ease of use is off the charts. Indeed, most of the features are satisfactory. Theres VarioSafe room to store all of the cheeses, cold cuts, milk packs etc. That we consume as a family. Thats obviously a very convenience. One more feature, Spice boxes system is very useful for my masala storage. First time I got, Vegetable sorting system, this is very good helpful for my Vegetable storage.
Overall like the unit even though the ice maker failed shortly after warranty and the freezer drawers easily fall out and break if not paying close attention.
Hello. I am Vishwa from Calicut. Liebherr Fridge new 260 liters refrigerator Steel finish is very good. Purchase it looking at German brand. Good quality. Service response is fast and also available on mobile.
Just bought a freezer with a height of 1,75 cm and there’s no matching refrigerator??? They only sell refrigerators in 10 longer or smaller and besides that also different model design etc. This is my last Liebherr. Goodbye.
Within a month of purchase, it started giving cooling issues. The vegetables are getting soggy. Although its a frost-free fridge, the freezer has ice frost accumulated badly. After complaining several times there is no action. Overall worst product.
LIEBHERR 265 new brand fridge purchased in July month 2019 which has problem. Within a week lot of water coming out from fridge and complain made to customer care for fixing. Now again issue repeated and freeze is not working at all. No cooling happening & complete shutdown condition of fridge. Issue again reported to customer executive on high priority but no one visited or communicated yet. I request people to be careful while buying freeze based on advertisement. I am already suffering with buying this product.
My experiences with Liebherr are terrible. Unable to get a service person to repair refrigerator. Refrigerator was 6,500.00 and have constant problems. Freezer is full of ice. Cannot adjust the temperature in the freezer. No help with any problems and no service available. Gerhards Store where we purchased this is no better.
The 24 Liebherr refrigerator that came with the apartment I purchased is a piece of junk! It was just about 5 years old when the original owner paid over $600 in repair costs over 2 repair visits... Just a few months later I needed to replace the sensor for another $500. Now it is only 2 months later and once again the refrigerator is not maintaining cold temperature. I refuse to put another nickel into this terrible appliance and will have to replace it. Liebherr service was not at all accommodating! All they were willing to do was give me the names of authorized service companies which charge $200 just to walk in the door.
The Liebherr Refrigerator water drain on the back of the fridge that is located in the non freezer section midway down the vertical fridge is not allowing the water to drain down. I have to extract the collected water by using a syringe to draw water I can every day. The fridge works fine but there are constant beepings, even when the door is closed. Today I took out the plastic trays and one had frost build up that I had to wash the frozen ice off with hot water. A service man came over a year ago and fixed the draining matter but it has returned. Any advice? Otherwise the fridge works well.
This is the most expensive fridge freezer we have ever purchased and it is rubbish. It doesnt seem to freeze food correctly and if I try to freeze an unfrozen item it can take 2 days to become solid. The warning buzzer is VERY ANNOYING, it is like a race against the clock to put shopping away. I just hate it, I wish I had never seen this make in Currys and stuck with the Whirlpool I had for years and just replaced the broken shelves.
In 16/09/2010 - 4 years ago I purchased SBSes 7353 Premium BioFresh NoFrost Liebherr Refrigerator. I knew (I thought) that it is very high quality and user friendly. And despite the high price relative to other brands I bought it. But week ago the BioFresh began to lose temperature. I called to local service and technician comes to check it. As he says there is a gas leak in the pipe located in the refrigerator body. And there is no way to fix it. The only option is exchange whole side (BioFresh and Freezer). And I need to buy it, which is half of whole refrigerator price that is only $1400! Another words after 4 years of use I need to buy new refrigerator!!! After that no response from customer service. No response for mails.
Very expensive refrigerator freezer. Has been nothing but a series of problems forever. Broken drawer. Broken ice maker. Broken handle. Liebherr service is flagrantly rude and unhelpful. Service techs are ignorant about the refrigerator. Liebherr is the worst purchase Ive ever made.
After several visits from the official Dutch Liebherr repair service, Liebherr gave up on its own product! This top of the line Liebherr 3967-A20 RVS only lasted its Very limited warranty of 2 Years. This refrigerator listed at 3299 Euros in 2008. So after 4 visits the official Liebherr service person gave up and declared this unit not repairable. So I expected that a company like Liebherr would not hesitate to rectify the situation. So Liebherr replied that although the situation was extremely regrettable that the best that Liebherr could do was to Sell Me a new refrigerator at a reduced price. So how much you ask? CBNPes3967 for 1083,32 incl. BTW, for those of you outside of Holland thats 1083.32 Euro including VAT.Naturally, I told them that that would be completely unacceptable. Just imagine buying a very expensive refrigerator and have it fail only to make the same mistake again with a company that does not guarantee its products sufficiently. I then turned to Liebherr Germany to hopefully find someone to take responsibility for the sale of this faulty product. Well as you can imagine, I did not find anyone that was willing to do anything more than try and sell me another one of their products. Watch out people! OH theres more! Several other people bought this brand only to regret it later, see for yourself.
Storing vegetables and fruits is what one needs and in a city you need to store. I chose Liebherr as its flexible that has abundant space options without having to compromise. The features are apt to store the seafood and the fresh veggies for a long time. The freezer stocks up the cold cuts with ease for a long period of time. I have been happy since a while as its worked well if space is whats required.
My husband and I won 2007 Obie award for Best Kitchen remodel in Georgia. The Liebherr fit my requirements inside and held the decorative panels on the outside. Almost immediately we had problems the other consumers had. Ice maker has broken down twice after 2 years of usage... $900 replacement. The so called cooler unit freezes up and once or more a year I get to defrost the ice in the back. It constantly drips inside the refrig. unit thus having to wet vacuum the bottom to get out the water. Liebherr refused to acknowledge all my problems. A technician was sent out and he couldnt adjust any temperature to make things any better. You can believe that my customers know never to buy this for their kitchen. It is sweating so much inside now that I believe it is on its last leg.
Hi, I am Vrunda, I purchased a Duo 350 Ltrs Fridge from Liebherr Brand, its nice Cooling, Best Quality compare to any brand, Previously I used LG, My friend is suggested to take this brand, fridge cooling performance superb & accessories, moon cut glass flexibility is excellence compare to my previous fridge. I am suggesting you all, its very good to take.
We bought a Liebherr double door refrigerator in Oct. 2018. Just after 2 and half years, there was an issue with cooling. It was found that there is gas leak from three places. We had to pay to refill the gas, much expensive than other brands. After paying for the repairs, we get only 3 months warranty. Overall, the experience was bad and stressful.
Working very good, worthy money, good product, I am using this refrigerator, is very good, very huge inside space, everything is good, I am really satisfied with this refrigerator, everything perfect. Worth money.
Hello members, I have taken fridge 290. lts nice product and good service in this product and I like good cooling in this product with good quality and service. I have will get some more products in this brand, I hope vl receive soon. Thank you Liebherr
Hii guys I had purchased a new Liebherr refrigerator from vijay sales, I had suggested by vijay sales employee.. with the explanation I had purchased it after using the refrigerator I had seen a excellent performance by refrigerator, perfect cooling and services is also good and I got lot of space in this and I had spice boxes also. I suggest to buy liebherr refrigerator to my friends & relatives also.... I suggest you also to buy such good product and its worth of cost....
I was bought in last year, but till date something happened in my fridge (ex. Vegetables spoiled). I approached for services, but their services are not good. After 1 year waranty expired, now I am asking for same issues in my fridge, but they told charges applicable. In waranty time they are not solve this problem in corona lockdown period. Till they want charges. So Products and services are very bad.
We bought a Liebherr split door refrigerator/freezer (2 drawers) about 8 years ago. Nothing but a headache. The fridge is fine but the ice maker function has been impossible. It was replaced about 6 times in the first couple of years. Now it is broken and impossible to get the parts needed to fix it. The glass shelf on the left door just fell and broke on its own. Service for these units is difficult to find, expensive, and replacement parts seem nonexistent. Purchase a fridge that can be serviced and maintained more easily. Expensive appliance that is nearly impossible to fix.
Starts from High quality with good looks. Using LIEBHERR refrigerator for last 1 year and found myself completely satisfied with the product. If anyone looking for value of money in fridge segment should go undoubtedly with LIEBHERR. Only brand using 8 speed inverter compressor in this segment. Large vegetable box & sorting system makes it more convenient to put veggies and fruits separately in same basket. Elegant hard line door handle, Door alarm, moon cut toughened shelves are some of things which makes it more premium. Personally I recommend LIEBHERR refrigerator.
We have owned C 16 model of Liebherr refrigerator since 2014. Over that time, we have had multiple issues - from breaking shelves on the front door, to the front metal handle coming off, to constant leaking inside, etc. It has been non-stop, and we are sick and tired to dealing. Never in my life have I had issues with multiple plastic parts breaking of a fridge... We are a small family of three, so the problems cannot be blamed on the extensive usage. It is just a cheaply built appliance. Please, save your money, time and nerve cells, and stay away from this model.
Model SBS 7053, freezer + wine compartment just worked 2 years. Apparently its a bad fabrication, it has a small gas leak somewhere deep in the foam... IRREPARABLE!! Facts: 2 months after warranty time ended the compressor was running 24/24 7/7 with alarm sound and bad cold. Technical service wanted to sell expensive electronic card, but they knew it was not that of course!! I did complain. At the end Liebherr offered me a 35% discount on buying a new side by side!!!!! They dont admit its a hidden defect!! 2 years only!!!! Can you believe that?? I bought it in 2007, 2009 broken... Use refrigerator only since then. 2015 have a gas (R600a) refill with an independent technician, did work again for 24 hours.Advice Liebherrs people???? This is obviously a defective product with hidden defects. You have to give a working product, well made and in accordance with your reputation... As you dont agree to recognise it, I will continuously speak of my bad experience on social media.
This refrigerator has destroyed more food than the plague. It has the hardest time closing and it turns off if the door censors indicate the door isnt closed. Several times, I have not been home for days and I get home and everything in the Liebherr refrigerator is rotten, lost, defrosted, warm, in shape to throw out. Resetting the temperature to get it to work is as easy as launching the space shuttle. One almost needs to be an electrical engineer to re-set the temperature settings. I tried to print out the manual from their site and I have 21 pages of gibberish. I still havent been able to turn the freezer back on and I am not sure the refrigerator is working yet, as I type. If I wasnt a renter, I would get a new unit, but not a Liebherr. I have lost over $500 of food in the freezer. I guess I was stupid enough to fill it after losing everything before. If you buy one of their units, you are crazy.
We wanted to love this fridge and we trusted the fact that it was a German. We have the 36 French door fridge and it is just an expensive piece of junk. It first broke about a year after purchase. First it was the ice maker, then the freezer stopped working and with time the fridge doors stopped closing properly. Even the rubber band around the door broke and the cables came out. The sensor beeps at random times, even in the middle of the night and we have to turn it off since the doors are actually closed and it is beeping for nothing. I have never seen anything like this! We tried repairing it twice but whatever they repaired broke again. All other appliances purchased around the same time work perfectly well. We have a German friend who purchased one too around the same time as us and he is experiencing the same problems. He is even more disappointed as he grew up thinking his countrys appliances were the best.After reading soo many similar experiences in the web we concluded that this company doesnt care about the quality of their fridges enough to address these problems. They make heavy duty equipment and other things that are not appliances and this could be just a small part of their revenue. Who knows why they are not addressing their customers complaints... What I know is that I have to throw away my fridge and buy a new one (some other brand) since spending more money in repairing is just not worth it.


