Publicado en: October 21, 2022

What should you pay for a service call, and better yet, what should you expect from a service call?

In this article, you will learn all about the average cost of repair.

What You Should Expect from an Appliance Service Company
Price is, of course, incredibly important. In this case, it's number two or number three on your list because many of us will spend an extra $50 to have your washer repaired a week earlier than waiting.

But because service people are entering your home and touching water, electric, and gas lines, you have other considerations.

First, you should verify any company's insurance in case of issues like damage to the product or your house.

Those big issues are especially with water like dishwashers, refrigerators, or washing machines. You want to be covered when these problems occur, and they do happen.

Service Technicians
You also want someone experienced, especially with the more intricate appliances like refrigerators, wall ovens, and induction cooktops.

A more experienced technician can complete the repair in one visit, not two or three visits later, which is typical for appliance service.

One visit is key because you don't want to start the process again.

You don't want your washer out for a prolonged time with a growing pile of laundry or not having a working oven just before the holidays.

How Appliance Service Rates Are Calculated
Appliance service rates depend on the company. We have tried them all. We tried time. That wasn't necessarily fair because everyone was watching the clock, and some technicians worked slower than others.

You shouldn't have to pay for that.

Then we tried parts and labor. Marking up parts is time-intensive because we have four sources of parts, all with different prices.

We always opt for speed rather than price to a certain extent to repair your appliances faster. You shouldn't have to pay for that, either. As the service department grew, price consistency amongst technicians also became key.

We finally settled on the Appliance Repair Blue Book. It calculates the average cost of repair throughout New England based on a completed service call. That's a critical distinction, so you don't pay for a return visit.

So instead of time, you are priced by the average cost of fixing that refrigerator, including parts. It's the fairest, most transparent way of performing service.

It's hard to give an estimate because often, we don't know what the problem is. Many times, it's adjustments or simple repairs. You will see the costs reflected below.

Why Professional Appliance Service Companies Charge a Trip Fee
Most service people, plumbers, and electricians now charge to enter your home. This list should also include running a warehouse for parts and the call center for taking the call.

Here's why:
- Cost of fuel and van.
- Cost of three types of insurance to just walk into your house.
- Cost of a skilled technician.
- Cost of diagnosing the parts.

If it sounds unreasonable, service is not a profitable part of any appliance store. You would think otherwise, but that's why less than 5% of appliance stores have service.

What Is the Average Repair Cost for an Appliance?

The average repair cost for your appliances depends. Below are the average repair costs for the different categories and the service calls for the last few months excluding the trip fee.

Refrigeration: 2393 Jobs 
$201.59

Cooking: 1,186 Service Calls 
$183.24

Microwaves: 185 Service Calls 
$151.86

Dishwasher: 783 Service Calls
$140.55

Laundry: 1098 Service Calls
$153.45

Dryers: 469 Service Calls
$160.7

Washers: 629 Service Calls
$146.12

Source: Re-posted and Summarized from STEVE SHEINKOPF at yale appliance.com.

Publicado en: October 21, 2022

What should you pay for a service call, and better yet, what should you expect from a service call?

In this article, you will learn all about the average cost of repair.

What You Should Expect from an Appliance Service Company
Price is, of course, incredibly important. In this case, it's number two or number three on your list because many of us will spend an extra $50 to have your washer repaired a week earlier than waiting.

But because service people are entering your home and touching water, electric, and gas lines, you have other considerations.

First, you should verify any company's insurance in case of issues like damage to the product or your house.

Those big issues are especially with water like dishwashers, refrigerators, or washing machines. You want to be covered when these problems occur, and they do happen.

Service Technicians
You also want someone experienced, especially with the more intricate appliances like refrigerators, wall ovens, and induction cooktops.

A more experienced technician can complete the repair in one visit, not two or three visits later, which is typical for appliance service.

One visit is key because you don't want to start the process again.

You don't want your washer out for a prolonged time with a growing pile of laundry or not having a working oven just before the holidays.

How Appliance Service Rates Are Calculated
Appliance service rates depend on the company. We have tried them all. We tried time. That wasn't necessarily fair because everyone was watching the clock, and some technicians worked slower than others.

You shouldn't have to pay for that.

Then we tried parts and labor. Marking up parts is time-intensive because we have four sources of parts, all with different prices.

We always opt for speed rather than price to a certain extent to repair your appliances faster. You shouldn't have to pay for that, either. As the service department grew, price consistency amongst technicians also became key.

We finally settled on the Appliance Repair Blue Book. It calculates the average cost of repair throughout New England based on a completed service call. That's a critical distinction, so you don't pay for a return visit.

So instead of time, you are priced by the average cost of fixing that refrigerator, including parts. It's the fairest, most transparent way of performing service.

It's hard to give an estimate because often, we don't know what the problem is. Many times, it's adjustments or simple repairs. You will see the costs reflected below.

Why Professional Appliance Service Companies Charge a Trip Fee
Most service people, plumbers, and electricians now charge to enter your home. This list should also include running a warehouse for parts and the call center for taking the call.

Here's why:
- Cost of fuel and van.
- Cost of three types of insurance to just walk into your house.
- Cost of a skilled technician.
- Cost of diagnosing the parts.

If it sounds unreasonable, service is not a profitable part of any appliance store. You would think otherwise, but that's why less than 5% of appliance stores have service.

What Is the Average Repair Cost for an Appliance?

The average repair cost for your appliances depends. Below are the average repair costs for the different categories and the service calls for the last few months excluding the trip fee.

Refrigeration: 2393 Jobs 
$201.59

Cooking: 1,186 Service Calls 
$183.24

Microwaves: 185 Service Calls 
$151.86

Dishwasher: 783 Service Calls
$140.55

Laundry: 1098 Service Calls
$153.45

Dryers: 469 Service Calls
$160.7

Washers: 629 Service Calls
$146.12

Source: Re-posted and Summarized from STEVE SHEINKOPF at yale appliance.com.