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GE Dishwasher Model GDT530PSPSS
GE Dishwasher Model GDT530PSPSS
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GE Dishwasher Model GDT530PSPSS

GE - Top Control Built-In Dishwasher with Sanitize Cycle and Dry Boost, 54dBA - Stainless steel

Stay on top of kitchen cleanup with this GE built-in dishwasher. Its AutoSense cycle automatically adjusts to a soil level to maximize energy savings and ensure clean dishes. This GE built-in dishwasher has a 54dBA sound level to create a peaceful kitchen environment.

Manufacturer: GE

MODEL: GDT530PSPSS

MSRP: $578.00 USD


GE Dishwasher Model GDT530PSPSS Error Codes

CODE: number + H  
PROBLEM: The dishwasher is in Delay Start mode.  
FIX: For more information on this feature, please view: Dishwasher Delay Start Option. 

CODE: C1  
PROBLEM: The pump out during drain has exceeded 2 minutes.  
FIX: Clean the air gap. Replace or reposition the hose. Run the disposer to clean it out. 


CODE: C2  
PROBLEM: The total pump out cycle exceeds 7 minutes.  
FIX: Press RESET to stop the beep. 

CODE: C3  
PROBLEM: The dishwasher will not drain  
FIX: Disconnect the power at the circuit breaker for about 30 seconds and then reset the dishwasher. 

CODE: C4  
PROBLEM: Machine filled twice after a power failure. Float switch stuck or failed. Clogged drain or sump. FIX: Touch start and then cancel/reset. Tap on the float cover to un-stick the float. This is the plastic cover that looks like an upside down cup in the front left corner of the floor of the dishwasher. Also, check the sump area in the back bottom of the tub for debris. It looks like an upside down silverware basket and can become clogged. 

CODE: C5  
PROBLEM: The pump out time is too short.  
FIX: Make sure that the water supply is turned on. Try the same cycle again. Tap on the float cover to un-stick the float. This is the plastic cover that looks like an upside down cup in the front left corner of the floor of the dishwasher. 

CODE: C6  
PROBLEM: Water temperature is too low.  
FIX: Water temperature coming into the dishwasher should be at least 120 degrees F. Run the faucet adjacent to the dishwasher prior to starting the dishwasher to purge any cold water from the line. Adjust the water heater temperature. Don't use the washing machine or take showers when using the dishwasher. Use options on the dishwasher to cause the machine to run longer and thus add more heat. 

CODE: C7  
PROBLEM: The dishwasher's water temperature sensor circuit has become inoperative.  
FIX: Disconnect the power at the circuit breaker for about 30 seconds and then reset the dishwasher. 

CODE: C8  
PROBLEM: This display indicates that the detergent cup is blocked from opening fully.  
FIX: Remove obstruction (i.e. silverware, pan). Relatch door and wait 30 seconds for cup to open. Dishwasher Soap Cup Did Not Open 

CODE: PF code  
PROBLEM: Indicates that there has been a power failure to dishwasher.  
FIX: Simply select the desired cycle and options, press the Start pad and the dishwasher will function normally. 

CODE: Cup Open  
PROBLEM: The detergent cup has not been closed. It's a reminder to add detergent and latch the cup closed.  
FIX: When the problem occurs, the cycle will not start, but you can override by pressing the start pad again without opening the door. 

CODE: LEAK DETECTED  
PROBLEM: Possible leak is detected.  
FIX: The cycle will be cancelled on models with leak detection. 

CODE: H2O  
PROBLEM: Indicates a low water situation  
FIX: If H2O only appears during 1-Hour Wash, schedule service. Feel free to run any other cycle until that update is done. If H2O appears during other wash cycles (AutoSense, Heavy, Normal or Light), then double-check that the inlet water hose is not kinked. 

CODE: PrS  
PROBLEM: Indicates the pressure sensor is sending an invalid signal to control. Cannot start cycle or it will cancel.  
FIX: Most likely this is a harness or sensor issue. 


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Related Error Code Pages:
GE Refrigerator Error Codes, GE Range Error Codes, GE Washer Error Codes, GE Dryer Error Codes, GE Microwave Error Codes, GE Dishwasher Error Codes, GE Water Heater Error Codes,

Related Troubleshooting Pages:
GE Refrigerator Troubleshooting, GE Range Troubleshooting, GE Washer Troubleshooting, GE Dryer Troubleshooting, GE Microwave Troubleshooting, GE Dishwasher Troubleshooting, GE Water Heater Troubleshooting,

Related Repair Pages:
GE Refrigerator Repairs, GE Range Repairs, GE Washer Repairs, GE Dryer Repairs, GE Microwave Repairs, GE Dishwasher Repairs, GE Water Heater Repairs,

Related Parts Pages:
GE Refrigerator Parts, GE Range Parts, GE Washer Parts, GE Dryer Parts, GE Microwave Parts, GE Dishwasher Parts, GE Water Heater Parts,


GE Dishwasher Model GDT530PSPSS

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Product Reviews:

Microwave fan just stopped working. Dishwasher wont dry dishes. Also, cloud
Microwave fan just stopped working. Dishwasher wont dry dishes. Also, cloudy water drooling down door when you open it. If you set it on heavy or normal, it runs forever. This is horrible for a year old product. They were acting up before then. Busy schedule kept us from reacting. Looks brand new, works like its 20 years old. Help.
Published: November 15, 2015
SHEALA of Pell City, AL
Source: consumeraffairs.com

Bought a GE microwave and it broke 1 year and 1 month after I bought it, ca
Bought a GE microwave and it broke 1 year and 1 month after I bought it, called and found out it would cost more to fix than to buy a new one. After reading other peoples report on how GE treated them on their problem, I will not buy GE anymore.
Published: November 12, 2013
Kenneth of Winnemucca, NV
Source: consumeraffairs.com

Microwave Oven-Space Saver Model JVM6172DF1WW - This is the same problem th
Microwave Oven-Space Saver Model JVM6172DF1WW - This is the same problem that is well documented across the web regarding this POOR General Electric product. I purchased the microwave about 14 months ago and the keypad abruptly stopped working. After checking the electrical circuits from the main box to the device, I determined that the problem is not due to the electrical connection. GE appliance division has been in a poor state for a long time now. The company manufactures this product outside of the U.S., in this case Malaysia, and obviously has a poor quality assurance - quality control plan in place. Couple the production issues with poor customer service and you have a huge, well respected company that is putting out shoddy work.I will be trying to get someone to take responsibility for this problem within General Electric but recognize that any success in that respect is a long shot. My message to other consumers is succinct and to the point - DO NOT purchase this product with your hard earned dollars. Go with another brand with a company that stands behind its products and wants to keep the customer coming back for more. GENERAL ELECTRIC is not one of those companies.
Published: May 31, 2015
jim of Aurora, CO
Source: consumeraffairs.com

I was washing the inside of my microwave and noticed that paint was peeling
I was washing the inside of my microwave and noticed that paint was peeling off the top. It looked like paper. Reading the other comments on the same problem I knew it would do any good to contact GE. GE products have always been inferior to other brands in the market.
Published: August 24, 2015
Angie of Jonesboro, AR
Source: consumeraffairs.com

GE Cafe Series dishwasher model # CDW9380N20SS is a fire hazard. Three days
GE Cafe Series dishwasher model # CDW9380N20SS is a fire hazard. Three days ago, our GE Cafe Series dishwasher nearly caused a fire. If I had not been home that day, it surely would have. I ran the dishwasher as usual and went about my day several hours later. I detected a strange acrid smell and with my five-year-old who was ill and at home that day, discovered the dishwasher door was burning hot to the touch. I needed a potholder to open the door. Once opened, there was a blast of heat and smoke. I needed to use oven mitts to protect my hands from the heat to pull the racks out and handle the dishes. The heating element did not deactivate at the end of the cycle.If I had not been at home, the house would have been destroyed as all the plastic items on the top rack in the dishwasher melted. In addition the plastic parts of the lower rack, the wheels and their clips; the silverware holder; covers; the clips that hold the pot tins in place were destroyed, to the point that the majority of our silverware was coated with plastic. The plastic on the lower water dispenser has been demolished; it completely melted more than 50% of the plastic covering on the arm and is charred and burned. We are so lucky to still have a home!The door must be kept open. When the door is closed, the element super heats and presents a major fire hazard. We have noticed that there is a recall for similar models with plastic tubs, but ours has a stainless tub. GE needs to broaden the recall to include all these models. This is a serious issue that needs to be addressed immediately. Our GE Cafe Series dishwasher model #CDW9380N20SS was installed on October 1, 2008. I would not be surprised to find that parts from the recall in April 2008 were also used in the Cafe Series. I have discovered in the few days since the DW units malfunction that there are over 1000 complaints listed with similar, even identical complaints, on multiple internet sites with the same problems.
Published: January 20, 2013
Mary of Norwod, NJ
Source: consumeraffairs.com

I purchased a Ge profile top of the line microwave installed over an electr
I purchased a Ge profile top of the line microwave installed over an electric oven. After 3 months the plastic handle came off and Ge replaced the entire door. This handle has now come off 3 times. The service tech said it has a plastic connector that weakens over a stove. It supposed to be mounted over a stove. This is just poor design and totally unacceptable for their top of the line microwave.
Published: April 6, 2015
William of Woodbury, NY
Source: consumeraffairs.com

My microwave is a very easy to use. The settings are not complicated and of
My microwave is a very easy to use. The settings are not complicated and offers a variety of options. It has a shelf and turntable that can be shut off and on. The filters are very easy to access and clean.
Published: July 16, 2019
Susan of Denver, CO
Source: consumeraffairs.com

This GE Model JNM1541 is a 1500 watt, under counter microwave with quite a
This GE Model JNM1541 is a 1500 watt, under counter microwave with quite a few features. It has plenty of cooking power and has not failed in its nearly 5 years of use. I have never used the included metal shelf.
Published: July 21, 2019
Warren of Pleasanton, CA
Source: consumeraffairs.com

Similar to another comment, we bought the entire suite. Dishwasher cycle sc
Similar to another comment, we bought the entire suite. Dishwasher cycle screen gone after five uses. Oven temp needs adjusting. For the quality we were sold, this is extremely disappointing. Bought extended warranty, thank God, so will see if it was worth it.
Published: December 26, 2013
Angry of Victoria, BC
Source: consumeraffairs.com

We moved in a newly built home and resided in this home for three years. Th
We moved in a newly built home and resided in this home for three years. The house came equipped with a GE Microwave: Model: JNM1541DM5BB, Serial: ZZ 201867 L. While in the house the microwave came on by itself with flames coming from the center of the unit. The plastic in the center of the unit was on fire. Had I not been home at the time this took place, I would not have a home to live in today. A review of the construction of this product is needed. An investigation to the cause of this mishap is needed.
Published: July 11, 2017
Alfred of Katy, TX
Source: consumeraffairs.com

My GE Profile Dishwasher is a plain Jane without the bells and whistles, ye
My GE Profile Dishwasher is a plain Jane without the bells and whistles, yet is a trusted, working appliance. Honestly, the only beef I have with this model is that plastic articles do not dry completely unless placing the controls on Heated Dry, and leaving the dishes in the dishwasher for the entire drying cycle. I have had my kids place some dishes in the dishwasher, caked in day old food. I left the plates in the dishwasher, hoping to teach my kids a lesson about rinsing off their dishes before placing them in. Imagine my surprise when after running the dishwasher through its normal cycle, the plates came out spotlessly clean! Impressive!
Published: February 16, 2021
Sharon of Mansfield, Texas
Source: consumeraffairs.com

Let me warn anyone out there looking for appliances. We have had our 2 appl
Let me warn anyone out there looking for appliances. We have had our 2 appliances for a little over one year, about 14 months. It is just me and my husband, very little wear and tear. Both convection oven and dishwasher not working. DO NOT BUY!
Published: September 18, 2015
Nikki of Palm Coast, FL
Source: consumeraffairs.com

The GE microwave that was installed in our new home (2018) stopped working
The GE microwave that was installed in our new home (2018) stopped working in June 2020, after the nuclear reactor “blew up”. Which could have been a dangerous situation. I was told by Assurant Insurance Company that it was no longer covered by the 1 year insurance policy, and if I purchased a new policy for $241.00, they would repair it or replace it. After they discovered it was not repairable, they denied the ”replace it” part and reimbursed the money for the policy. GE agreed to sell me a new microwave at a discounted price, which I agreed to. The replacement microwave was delivered damaged, in October 2020. After many calls and waiting hours on hold, service came out and said it was “not repairable“. Again, phone calls to GE Customer Relations and reexplaining the problem, I was told they did not have a microwave in stock to replace it. However, after further searching, one was found, and would be delivered. On 10/23/20, I received a phone call from the freight company that the microwave was being delivered the following day, but they had the wrong address! it was a previous address. Where that address came from is a mystery as we never had GE appliances delivered to that address. The freight company was not authorized to change the address in the system, so another call to GE. I am still waiting for a new microwave! I can’t even begin to count the number of times I have called GE, waited on hold or call-back, waited for service, and been told I have the wrong case number. I have all new GE Profile appliances, all have had service for problems. I will NEVER buy another GE appliance. Their service department and Customer Relations department is disorganized and incompetent. GE appliance are not quality products.
Published: October 26, 2020
Scott of Ocean View, DE
Source: consumeraffairs.com

PVM1870SMC ($580 plus tax/Cost CDN). I bought all new GE Profile units in m
PVM1870SMC ($580 plus tax/Cost CDN). I bought all new GE Profile units in mid 2010 for my new house. I spent $7000, plus tax, for 4 items from a reputable company in Hannon Ontario. I bought a Fridge, Dual fuel range, Dishwasher and last the Microwave, model stated above.About 6 months back it started acting funny, but thought not too much of it as it was very intermittent. Today the Microwave will NOT seem to shut off after it beeps from cooking/warming up food and the door is open then closed. I close the door and it starts to hums. If food is in it, you can see it is still cooking. I open the door, and then close it again and it starts to Humming as soon as the door closes.The glass tray does not turn, nor does the light go on (when humming) as it does when you actually push the start button. If you do start it, everything works, that is the table turns, light goes on and it cooks/warms food etc. Then it beeps when done, you open the door to remove items, close the door, and again just starts humming.I unplug it for an hour, but as soon as you plug back in, again.. Hums until you open the door. I put a cup of water in it, and just closed the door, did not push the start button. After about 40 seconds, the water started to boil.
Published: November 14, 2014
Bob of Toronto, Other
Source: consumeraffairs.com

We bought a new $700+ Stainless Steel dishwasher 10 months ago. It has fail
We bought a new $700+ Stainless Steel dishwasher 10 months ago. It has failed on several occasions, and we have been without a fix or replacement for months. We are forced to have 5 service calls, none of which have fixed it. We have been hand washing for a family of 6 for months now, and GE Consumer Relations is totally unwilling to replace it, but rather continue sending out the same service tech with no new parts or ability to correct the problem. It is the definition of insanity while we are left holding the bag. Totally unwilling to do the right thing and it is maddening to say the least. 3 months of back and forth about our need to have it replaced, and their answer is send another service person who are now 0-5. This is the worst customer experience I have ever had in any situation for anything.
Published: October 13, 2020
Donald of Mequon, WI
Source: consumeraffairs.com

So I was forewarned by my family of nightmare experiences they had with GE
So I was forewarned by my family of nightmare experiences they had with GE appliances over the course of the last 50 years of our family. I just bought a home with 2 GE dishwashers that are both under 5 years old, and both are malfunctioning terribly. The one has leaked from the bottom and created severe water damage, and the other will not drain. Just an affirmation of the bad experiences my family has had in the past. Cheaply made, and often the go to appliances installed in manufactured and new homes. Had a service technician come out after speaking with GE on the phone and they assured me it was cost free. After the technician came out and told me I was being billed $105 for the call, and it would cost an additional $255 to fix the washing machine. The tech was not very friendly or helpful, and his only concern was collecting the bill. Avoid these products!
Published: February 28, 2019
Thomas of Whitehall, PA
Source: consumeraffairs.com

Wife started using the microwave. Within a minute she smelled something bur
Wife started using the microwave. Within a minute she smelled something burning. She opened the door and a flame shot out. Thankfully she remained at the microwave as it was running. Could have been catastrophic if the microwave continued to run for another minute. There is a charred 2 inch section at a circular piece in the inside top of the microwave.
Published: December 25, 2019
Raymond of Ridgewood, NY
Source: consumeraffairs.com

We have had to repair new appliances, the fridge and the dishwasher. The ic
We have had to repair new appliances, the fridge and the dishwasher. The ice maker doesnt work and the water flows only when it feels like it. We paid good money for the Profile models in the new home. There were four repairs before these mentioned. Now we refuse to fix them any more. We will buy another brand next. We would never recommend this to anyone. Its sad for the company to produce such problem appliances for people. Obviously, they are not interested in repeat business. Now, there is this recall! It is annoying!
Published: August 10, 2012
Shirley of Dallas , GA
Source: consumeraffairs.com

We purchased this new 8 years ago however the problems started after about
We purchased this new 8 years ago however the problems started after about two and a half years of use. I called GE when the paint started peeling off of the door of the microwave. They asked me if I cooked salty foods. I cook bacon in the microwave. They told me my only option was to buy a new door and have it installed. It was $250 at the time. I did not have the money or desire to fool with it. I continued to use the microwave and it has continued to degrade. Now eight years later there is so much metal showing that we decided we must do something. It is unsightly and very difficult to clean because its rusting. Ive been expecting electrical arcs to occur and the microwave to catch on fire. It hasnt done that. It has continued to cook the food. The entire metal area on the door is without paint. There are other large areas of metal and rust inside on the bottom of the microwave. The entire vent panel is without paint and rusted. We also had to have the control panel replaced twice. It was covered once under the warranty and once it was not. We also had to replace the element in the oven which is used rarely. To replace the microwave and oven combination now would be $3,500. When I do replace it I will replace it with a different brand.
Published: August 27, 2016
Lisa of Hoover, AL
Source: consumeraffairs.com

Bought dishwasher in 2016 for a vacation home. Used maybe 50 times, then do
Bought dishwasher in 2016 for a vacation home. Used maybe 50 times, then door close sensor broke, replaced that and 2 months later, now board is no good. GE makes junk. Repairman also said that switch is known issue and they refuse to fix it. Never buying GE again.
Published: August 26, 2019
Richard of Watertown, MA
Source: consumeraffairs.com

I was heating up some Mexican food and smelled plastic burning and looked i
I was heating up some Mexican food and smelled plastic burning and looked in the microwave and saw one plastic knobs that hold up the metal grill on fire. I blew it out. I have GE repairman come out to see if they could fix it, and he said that happens and they were not responsible for it. I told the repairman to get out of my house as GE has built a product that can burst into flames and will not address that they are at fault.
Published: November 25, 2014
Jack of Katy, TX
Source: consumeraffairs.com

We purchased our microwave several years ago. It runs great and still looks
We purchased our microwave several years ago. It runs great and still looks great too. It was very reasonably priced which made it a great value. It has all the bells and whistles you would expect on a more expensive model.
Published: December 14, 2015
Beth of Canton, Ohio
Source: consumeraffairs.com

GE Stainless Steel Profile Dishwasher - My dishwasher is about 5 years old.
GE Stainless Steel Profile Dishwasher - My dishwasher is about 5 years old. Two years ago, we noticed that the gaskets, both around the tub and on the bottom of the door, were becoming gummy and rippling. We were hoping to make it another couple of years before buying a new dishwasher, but a couple of week ago, the top arm fell off because the gasket was so degraded. We ordered the appropriate parts and were only able to replace the top-arm gasket and the tub gasket. We had to call an authorized GE repairman, specifically RC Appliance in Sparks, NV. When he tried to get the gasket out, his hands turned black from the rubber. After about an hour of trying to get the new gasket installed, he had to use his pliers to crimp the gasket in place leaving large dents along the bottom edge of the door. He said the factory had crimped the old gasket in place at the factory from the other side. I am extremely unhappy about the workmanship and the fact that the gaskets did not last a reasonable time. I dont want to seek an attorney, but would rather GE contact me to discuss what must be done.
Published: March 13, 2013
Vicki of Sparks, NV
Source: consumeraffairs.com

Have had dishwasher for 3 years and it quit working. Had appliance repair p
Have had dishwasher for 3 years and it quit working. Had appliance repair people out 3 times and they replaced every circuit board and harness in dishwasher as per GE and still doesnt work. GE own techncians dont even know how to fix it. So I am replacing it! No more GE appliances for me!
Published: March 8, 2020
Tom of Slippery Rock, PA
Source: consumeraffairs.com

We purchased our GE dishwasher in September 2014. In December 2014 the dish
We purchased our GE dishwasher in September 2014. In December 2014 the dishwasher started to make a loud grinding noise. I contacted GE and a repair man was sent promptly to do the repair. Upon arrival and looking at the dishwasher he advised me that it was the motor. He then stated that he would order the parts and also stated that he did not have the correct tool to remove the motor and has not had one since they have changed the manufacturing process. At this time I am still waiting for the parts and I have contacted GE numerous times to find that the parts were either on back order or had been shipped out. I am still waiting for the parts and the repairs to be done. The estimated date of the parts to arrive is January 29th. At that time I will have been without a dishwasher for a month that I have just purchased.
Published: January 20, 2015
Steven of Freeland, MI
Source: consumeraffairs.com

Installed 07/06/2015 While I was asleep on 12/09/18 the oven appeared to st
Installed 07/06/2015 While I was asleep on 12/09/18 the oven appeared to start microwaving an empty oven on its own. When I came down 5 hours later the microwave had no power. I opened door and turntable had melted and glass had exploded. The ring under it was burnt and melted in one location. Top of cabinet on right side was hot. Then the internal circuit breaker restored itself and started some recovery process making odd noises sounded like the magnetron was trying to run since the top was getting hotter, after a minute the internal circuit breaker shut it down again. I then unplugged it. It appeared the magnetron started heating on its own and turntable did not rotate. All of the heat was concentrated at 12:00 edge of glass turntable. It also burnt the metal floor under that spot.
Published: December 11, 2018
Don of Bellevue, NE
Source: consumeraffairs.com

Our microwave (GE model JEs1655DR1BB) is only a couple of years old (if tha
Our microwave (GE model JEs1655DR1BB) is only a couple of years old (if that). Today, my teenage son went to make microwave popcorn and the microwave made the most horrendous noise and started sparking behind the panel on the side. It lit up the entire room. I went and checked to make sure there wasnt something foreign in it (there wasnt) and stupid me thought maybe it was the popcorn so I tried a bowl of water. It did the same thing again. I am just thankful it didnt start an actual fire, but I am furious!
Published: September 23, 2012
Wendy of Oregon City, OR
Source: consumeraffairs.com

A few years ago, I purchased a brand new GE microwave oven. A week ago the
A few years ago, I purchased a brand new GE microwave oven. A week ago the microwave oven stopped working. I contacted an Appliance Repair company for repair. When the tech came & disassembled the microwave oven, he discovered pliers inside the oven. We took pictures of it (BTW, it wasnt the cause of the problem). I contacted GE to alert them of this & they told me that the robots that assembled the microwave oven probably dropped it in there. Then they said they will send a tech to my residence to investigate. I told them that the pliers was removed & the microwave oven is fixed & assembled. Nonetheless they sent a tech anyway. I told the tech what his Customer Service said & he said he wasnt surprised about the tool being inside an appliance from GE & GEs response. In summary, I would not recommend purchasing any GE products. They proved their products are a safety hazard & they dont care about the consumer nor their safety. All they care about is taking your $$$.
Published: February 2, 2019
Lester of Las Vegas, NV
Source: consumeraffairs.com

GE Model WES1130DM2BB MFG APRIL 2011, bought Oct 2011 @ SAMs Club. Microwav
GE Model WES1130DM2BB MFG APRIL 2011, bought Oct 2011 @ SAMs Club. Microwave continues to run after cook time and will not stop until unplugged! Service Dept offers a $25 discount on a new GE Microwave after cutting cord & sending info plate in. I am concerned this microwave will cause a fire! Luckily I was near and unplugged it!
Published: May 14, 2014
Amanda of Powell, TN
Source: consumeraffairs.com

Updated on 06/28/2021: Nearly 8 months plus my mother waiting for dishwashe
Updated on 06/28/2021: Nearly 8 months plus my mother waiting for dishwasher and now its the wrong one. Store where she bought it made a mistake. I didnt catch it till the dishwasher broke, She originally got the right machine but store marked it wrong on the invoice. Now on top of this the brand new dishwasher doesnt even work. It has a E4 code indicating a leak. Waiting over a week for serviceman. It always because of covid is the excuse for shabby service.Original review: I have never had such a problem in my life, first you have to phone then its either they put you on hold or transfer you to a voice mail. This is ok service until something serious happens then all of a sudden you dont get any call backs and stall tactics and simply dont listen. My mother bought expensive GE Profile dishwasher with 5 year bumper to bumper warranty that means nothing, I cant get through, tried to send form there no way to send it just a clear button??? Its supposed to be at least in contact within 48 hours to 72 hours. I have given them extra time due to Covid but I BEGINNING TO BELIEVE THAT IS JUST ANOTHER EXCUSE FOR THEIR TARDINESS. THE WARRANTY IS Excelsior guardian angel plan.
Published: November 28, 2020
William of Spring Bay, ON
Source: consumeraffairs.com

I purchased a this GE Model CDT845P2NS1 on Oct 2, 2019 and the unit was rec
I purchased a this GE Model CDT845P2NS1 on Oct 2, 2019 and the unit was received Oct 23, 2019. I installed the unit approx. 4 days after receipt and dishwasher functioned well until November 10th, 2020 when the unit failed to pump out the water. I contacted GE Service (MabeService) and was advised that the unit was not under warranty and as such I should contact a GE Canada authorized service centre.After several attempts to get someone to come to our location at Sharbot Lake we got hold of Capital Appliance Repair in Ottawa. They were not able to send a technician until November 18th. After diagnosing the problem the technician advised we needed a main control board and would have to order one and then come back to do the install of the control board. It is now February 21st 3 months after the visit and I’m being told that the part is backordered and they have no idea when it will become available. I’m extremely unhappy when you spend over $7,000.00 for a GE CAFÉ gas stove, Microwave, Refrigerator and dishwasher to find out you cannot get parts in a timely manner. As a customer of GE Canada I have had no help is solving my problem. It is not acceptable to have a 1 year old dishwasher that has failed, much less waiting for repair that has taken over 90 days to get repaired. DO NOT BUY!
Published: February 21, 2021
Richard of Sharbot Lake, ON
Source: consumeraffairs.com

Bought a new GE over the range microwave in April 2021 and it broke/stopped
Bought a new GE over the range microwave in April 2021 and it broke/stopped heating July. They replaced the magnetron in September and its broken again a month later. Same issue and parts are out 2-3 months.
Published: October 9, 2021
Susan of Portland, Oregon
Source: consumeraffairs.com

I own a GE Model #JNM1731DM1CC that came with my condo, in March of 2008. A
I own a GE Model #JNM1731DM1CC that came with my condo, in March of 2008. After two weeks, the tray was spinning, and nothing was heating up. They came, and replaced something, and it worked again. It is now November of 2011, and the ** thing doesnt go off. When the timer stops, and you open the door, the table turns, and the microwave is on, letting rays come right out at you. I have to unplug it after every use, so that I dont expose myself to rays coming from the microwave. I spoke with several appliance repair shops, and they told me that it is probably the circuit board, and that to repair it would run at least $200. I am so disgusted with GE. I also have a stove that practically blew up, when the door shattered, after only having it for six months. They had to come and replace the whole glass front. I doubt very much, if they will help me, because it took at least 12 calls to get them to replace the glass door, with the glass all over the place, and inside the oven, four days before Easter dinner at my house.
Published: November 17, 2011
Hilda of Easton, PA
Source: consumeraffairs.com

We have a GE Advantium Microwave. It is our second model (we moved and left
We have a GE Advantium Microwave. It is our second model (we moved and left the first one behind). It is spacious, has an intuitive menu system, cooks extremely well, also includes a convection oven feature that we use to great advantage. The nicest microwave weve ever used (and weve used plenty of them).
Published: December 14, 2015
Fred of Louisville, KY
Source: consumeraffairs.com

My microwave is a GE, model JE 1040 made in 1998, which they probably dont
My microwave is a GE, model JE 1040 made in 1998, which they probably dont make anymore. I use it several times a week, mostly to heat up leftovers and water. Also pre-packaged microwavable meals, such as breakfasts and biscuits. I have cooked different kinds of meat and other items in it many times and am completely satisfied with it. I would be lost without it.
Published: December 14, 2015
Howard of Vermillion, SD
Source: consumeraffairs.com

Have a GE over the range microwave oven, MODEL PVM1870DM3CC which started t
Have a GE over the range microwave oven, MODEL PVM1870DM3CC which started turning itself on for 6 minutes, repeatedly, WITHOUT being touched!
Published: November 4, 2013
James of Fairfield, CA
Source: consumeraffairs.com

I do not remember what I paid for this microwave, but my budget was low, an
I do not remember what I paid for this microwave, but my budget was low, and the value I got is good for the money. Ive never had any trouble with this oven, and its 5 years old. Its a good size and cooks evenly.
Published: January 27, 2017
Liz of Knoxville, TN
Source: consumeraffairs.com

We purchased the suite of Cafe appliances. After one year of service, out o
We purchased the suite of Cafe appliances. After one year of service, out of warranty of course, the touch pad on the microwave quite working. The touch pad on the dishwasher has several lights that do not work. These products are insanely inferior. If you are considering purchasing, I would buy anything but GE.
Published: December 25, 2013
Richard of Birmingham, AL
Source: consumeraffairs.com

GE has agreed to replace and install my microwave. I am very satisfied that
GE has agreed to replace and install my microwave. I am very satisfied that they understood my concern in this situation and agreed to my request.
Published: January 1, 1970
ken of Huntington Beach, CA
Source: consumeraffairs.com

I have the same microwave for 15 years and it works great, we use several t
I have the same microwave for 15 years and it works great, we use several time a day to heat up food. I would highly recommend this product to all of my friends and consumers. If I remember correctly my mother had a GE microwave and oven when I was growing up.
Published: July 1, 2019
Gus of Triadelphia, WV
Source: consumeraffairs.com

First off: GE doesnt make some parts for this model anymore. The unit is la
First off: GE doesnt make some parts for this model anymore. The unit is large compared to many others; the upper tray provides adjustable height; one of the set of spikes in the upper tray rusted out because of inadequate plastic coating, and no replacement was available from GE; the control panel on the top edge of the door failed within warranty period and was replaced free; the holes in the rotating arms that spew water upwards onto the dishes must be cleaned with tweezers to remove bits of paper from labels. Those are all the negatives. The positives are that it is very quiet; a cycle takes about an hour; it cleans dishes well so long as they are not hidden from the water jets; pre-rinsing can help but is not necessary. I would buy it again.
Published: January 26, 2018
Paul of Thornton, Colorado
Source: consumeraffairs.com

We purchased our new GE Over-the-Range Microwave (model HVM1750DPWW, 1.7 cu
We purchased our new GE Over-the-Range Microwave (model HVM1750DPWW, 1.7 cu. ft.) for $269.00 in February of 2012 and in August of 2013 it started to malfunction. Specifically the microwave would start on its own whenever we would OPEN the door. Now the microwave does not work at all (with the door closed or open). Based on the feedback that I have read in some of the posts on this site, I will replace the microwave since the maker can no longer be trusted to manufacture units that are robust and safe. But what manufacturer can be trusted at this point? It is my understanding that all microwaves (from all major companies) are currently made overseas with poor materials and highly suspect safety and quality standards. (Note - previous GE Microwave [same type - over the range] lasted for 14 years.) Thanks to Consumer Affairs for allowing us to post unfavorable reviews.
Published: January 10, 2014
Joe of Morristown, NJ
Source: consumeraffairs.com

I have no idea how long it has been in this house but I bought the home 11
I have no idea how long it has been in this house but I bought the home 11 years ago and it’s still going strong. I do have to clean it on occasion. And I use jet dry with every use. And occasionally do buy a dishwasher cleaner.
Published: February 12, 2021
Paula of Cincinnati, OH
Source: consumeraffairs.com

The interior paint on the microwave is peeling causing there to be sparks i
The interior paint on the microwave is peeling causing there to be sparks in the interior of the microwave. The microwave interior paint is defective and should not have peeled. The microwave interior has metal showing which causes sparks.
Published: May 19, 2016
Louise of Farmington, CT
Source: consumeraffairs.com

I live in a condominium building with approximately 105 units. We all had t
I live in a condominium building with approximately 105 units. We all had the same GE microwave installed in our units approximately five years ago (contractor-installed). I sent out a mass email to all of the owners to ask if they were having the same problems I was having my microwave, which was the touch panel will not accept commands. I received approximately 15 complaints from various homeowners with the same complaint.When I called GE to tell them the problem I was having with my microwave, they told me a technician would have to come out and diagnose the problem. The service call would be $99.95, and at that time the technician would let me know what the problem was and tell me the charge for the replacement part and labor cost. I told GE Customer Service that there were many people in my condo building who were having the same problem and I wanted to know why each homeowner should have to pay the initial $99.95 service call fee? The response was, That is our policy. To placate me, GE customer service said they would charge me the initial fee but I would receive a 25% discount for parts and labor.In the meantime, two or three other homeowners made service call appointments for their microwave oven with GE. One homeowner was given a fee for parts and labor, which would have been only slightly less than buying a new microwave and another homeowner was not given a labor cost. In both cases, the homeowners did not go forth with their repairs, because buying a new microwave was more cost effective.I want Consumer Affairs to know GE grossly mishandled this malfunction issue amongst a group of homeowners who own the same microwave. Secondly, I realize the microwave ovens are five years old, but GE should have some record regarding failing parts along with the life cycle of this product. Lastly, I want GE to be held accountable for not telling consumers a repair cost for certain issues. There should be a cost per hour, not cost per broken item.I kept records of all correspondence amongst the homeowners of my condominium building, so I will be of great assistance if you need further help from me. Product malfunction is a GE Profile Spacemaker 2.0 Model # JVM2070SK02.
Published: February 28, 2013
Peggy of San Francisco, CA
Source: consumeraffairs.com

Cost of washer $749.95 plus 4-yr warranty, install and hoses, $273 equals $
Cost of washer $749.95 plus 4-yr warranty, install and hoses, $273 equals $1,023 for this GE stainless interior tall tub dishwasher GLD8700N20BB that only lasted 6 years and 4 months. It wont run, wont fill with water, nothing. Six years. Time to buy again. My advice, buy a cheap one and replace it every 36 months and forget the extended warranty. Installed: Sept. 2009. Dead: Jan. 2016. This was a replacement to an LG dishwasher that completely flooded my kitchen and caused a total tear out of my kitchen, and my homeowners insurance took LG to court. That LG cost $42,000 for a new kitchen and months of contractors and work. Washing dishes by hand is looking better every day... Think about it.
Published: January 31, 2016
Carol of Morgan Hill, CA
Source: consumeraffairs.com

Purchased this dishwasher March of 2015. We have had at least five service
Purchased this dishwasher March of 2015. We have had at least five service calls because it does not clean the dishes. Glasses with just water in them when they went in the dishwasher come out dirtier than they went in. Residue is worse on the glasses, but other dishes are not getting completely cleaned. Forget it if something is stuck on, if you dont prewash, you are washing them again. GE has replaced numerous pieces, blamed our water was too hard until they found out we had a water softener and water system and then blamed that instead. We have changed soaps (five different brands), tried every setting in multiple ways, turned off the water system and just had the water softener run, turned everything off and nothing improves the quality of the clean. GE has even refused to pay the service technicians that they GE sent out to repair the dishwasher. Now we cant get anyone to come look at it because they are afraid they wont get paid. We have had three dishwashers prior to this one and have never had an issue with the dishes coming clean. We have maintained that there is not enough water pressure to rinse the dishes, but they are adamant this is not the case. Regardless, the dishes are still not coming clean. All we want is for it to be fixed, replaced or our money refunded. GE customer service is terrible.
Published: March 3, 2016
Susan of Wenona, IL
Source: consumeraffairs.com

I purchased a GE Profile™ 2.1 Cu. Ft. Over-The-Range Sensor Microwave Ove
I purchased a GE Profile™ 2.1 Cu. Ft. Over-The-Range Sensor Microwave Oven and paid over $500. I have had it 3 years and in the first 6 months it broke. It was under warranty and the $400 fee (door replacement) was covered. Then it broke 1 1/2 years later and I received a quote for $200 in labor plus the cost of parts (no longer under warranty). When the repaid guy walked in the house he said, Oh, one of these. Is it the door? I said no, we already had the door replaced, but his comment was very telling that I purchased garbage. I fixed it myself for $10 - it was a fuse. Then it broke 2 weeks later and I believe it is the fuse again. I contacted GE because I believe I received a lemon and they are willing to give me parts at 50% and nothing more. This was the worst investment decision I ever made and I caution others to not purchase this microwave.
Published: April 26, 2021
Shawn of Granada Hills, CA
Source: consumeraffairs.com

After 6 month of leaking brand new dishwasher, 5 appointments of technician
After 6 month of leaking brand new dishwasher, 5 appointments of technicians that are lazy and lying on their reports, as well as have no clue what are they doing, with unreachable Case Manager and complete unprofessionalism. This is so far the worst experience in appliance purchase. DO NOT BUY GE APPLIANCES! DONT WASTE YOUR TIME & MONEY!
Published: January 21, 2020
Jekaterina of Caldwell, NJ
Source: consumeraffairs.com

My microwave is only 5 years old. It is burned out electronically. I would
My microwave is only 5 years old. It is burned out electronically. I would never buy another GE product. My GE Profile stove needs a $300 repair after 4 years.
Published: October 12, 2012
Steven of Mt Sinai, NY
Source: consumeraffairs.com

I have a GE dishwasher that shut itself off after three uses. It was reboot
I have a GE dishwasher that shut itself off after three uses. It was rebooted by a repairman, and worked once. GE repairman called to let me know and I was originally scheduled for today but have been canceled. I’m taking the day off but for nothing. There’s no number to call. There’s no one to complain to. JCPenney is not standing by their merchandise because I did not buy an extended warranty. Originally purchased in November 2017. The machine was replaced by GE in December 2017. I have a dishwasher that I paid over $500 for and I’ve used it four times.
Published: January 30, 2018
Troy of Spring, TX
Source: consumeraffairs.com

Slightly more than one year, I purchased a model GLD4404RCC dishwasher abou
Slightly more than one year, I purchased a model GLD4404RCC dishwasher about which I have made complaints in the past, concerning poor washing performance and which you chose to ignore beyond attempting to tell me how to use it. Now, this Chinese-made piece of junk has begun to give different problems. Upon completion of the wash cycle, it starts to make a lot of noise and will not shut down. I must do this manually. Guess what? It has waited less than two weeks after the purchase date to do this, meaning it is out of warranty. We have just purchased a new home and will be needing new appliances such as dishwasher, refrigerator, washer and dryer, and a water heater. It will not be GE. I shall never purchase any more of GE products as the whole company stinks.
Published: September 9, 2011
Frederick of Alva, FL
Source: consumeraffairs.com

My microwave is 2 years old and stopped working on Thanksgiving Day. Custom
My microwave is 2 years old and stopped working on Thanksgiving Day. Customer service was very responsive to send out a repair person. There was a minimum $108 charge plus and time spent. It turned out to be a loose wire inside the machine and I was charged another $50 for him to tighten it. Machines should go longer than 2 years without a service call and I will buy the extended on any other GE I purchase.
Published: December 5, 2019
Ronni of Hillsdale, NJ
Source: consumeraffairs.com

I am very satisfied with my GE microwave. It has more features than other m
I am very satisfied with my GE microwave. It has more features than other models. The price was reasonable and just the right size for my family. Its quality is way above the other brands that I have owned.
Published: July 1, 2019
Micki of Chuckey, TN
Source: consumeraffairs.com

Have had this microwave for about three years, no problems so far. White so
Have had this microwave for about three years, no problems so far. White so it matches our other kitchen appliances. Good size for most uses and easy to clean.
Published: December 14, 2015
Sherri of Statesville, NC
Source: consumeraffairs.com

My GE dishwasher is 30 years old and has never had a service call. It has a
My GE dishwasher is 30 years old and has never had a service call. It has a built-in food grinder and my dishes almost always come out spotless. Standard size, upper rack, removable utensil basket. Almond with a dark faux instrument panel with rotary dial. It was a builders model. Works like a charm but very noisy. Even though Im a small family Ive tried to use it consistently to keep the seals lubricated. It has stayed really clean inside with just using the dishwasher detergent. Unit does have some kind of preheat Electrical for the dish water temperature. The new ones dont work so well so Im afraid to replace it.
Published: February 24, 2016
loretta of Tacoma, WA
Source: consumeraffairs.com

The performance of my microwave is great - not fancy but does the job. Its
The performance of my microwave is great - not fancy but does the job. Its size is fine as it fits just right where we wanted to put it. No complaints. I havent had any problems, therefore I consider it a great value. Plus, I would get the same size if and when I replace it!
Published: January 26, 2017
Pat of Seattle, WA
Source: consumeraffairs.com

We bought the GE dishwasher from Lowes 3 years ago and have had it serviced
We bought the GE dishwasher from Lowes 3 years ago and have had it serviced 3 times! The water pump went the first year and now the drain pump! Love the coloring Slate but very poor quality. Will not purchase GE products again.
Published: April 20, 2018
Tami of Oviedo, FL
Source: consumeraffairs.com

A GE water heater was installed in our new home in 1962. As of today, Novem
A GE water heater was installed in our new home in 1962. As of today, November 2, 2014, we are pleased to let you know it is still in excellent working condition 52 years later... Way to go GE... The only update we changed lower element twice in 52 years!!!
Published: November 3, 2015
Larry of Concord, NC
Source: consumeraffairs.com

Purchased a GE profile dishwasher two years ago. It stopped draining. After
Purchased a GE profile dishwasher two years ago. It stopped draining. After 4 service calls and $400 we had to buy a new dishwasher. Basically I threw $1000 down the drain. My recommendation is do not buy a GE dishwasher!!!
Published: February 8, 2019
Elizabeth of Duxbury, MA
Source: consumeraffairs.com

I have had a few cheap microwaves but at this point in my life I wanted to
I have had a few cheap microwaves but at this point in my life I wanted to buy a good quality microwave that would last. Well I bought a 200 dollar GE microwave in February. 3 months later it went out on me. I did hard and soft reset numerous times with no success. They offered me a discounted check to replace it and it would take 4-6s weeks to receive. Instead we returned to place of purchase and they gave us a floor model to replace it. All was well for 2 months when lo and behold this one started doing the same thing. No amount of resetting would make it run. It went out cooking corn on the cob. Why is this so hard to keep running? Their response this time was a goodwill rebate certificate to purchase only a GE microwave. Why in heavens name would I want another one? It only lasts a couple of months and who is to say the 3rd replacement will not be the same.
Published: August 2, 2017
Erma of Leesberg, FL
Source: consumeraffairs.com

I guess my GE Profile dishwasher is a lemon. Sounds like it from all the ot
I guess my GE Profile dishwasher is a lemon. Sounds like it from all the other reviews. Same deal - purchased it in July of 2016 and by October 2016 it went out. Technician that was sent told me it was the electric and I needed to have an electrician fix the fuse. Electrician came out and said it had electric, that it was the dishwasher that failed. Next technician fixed it and said the electronic panels get confused. Three days off of work. December, 2016 the dishwasher failed again. Had no dishwasher throughout the holidays. They scheduled service technician and then cancelled because the one technician they had was out sick.Today, January 9th, they called to let us know they were on the way, but never called the number they were supposed to, so now we are totally taken off the schedule. Ive been on hold and disconnected three times and now have been on hold for one hour and 6 minutes. DONT BUY GE APPLIANCES - Terrible service and crappy appliances that dont work. This is really sickening since I have ALWAYS used GE appliances.
Published: January 9, 2017
Peggy of Cold Spring, KY
Source: consumeraffairs.com

Coincidence or not but after posting my review, threatening to get the atto
Coincidence or not but after posting my review, threatening to get the attorney general involved, putting pressure on local GE distributor through the builder, we have received a replacement dishwasher. This is not a happy ending yet unfortunately.The installer who delivered the unit was filling in for someone who took a day off and was not familiar with complete process. He came to our house at 9am and left at 2:20pm after spending hours reading instructions and maps on how to put things together.The new unit works okay for now but does have a slow drip from the upper left corner. This has been an extremely frustrating battle and we are now more worried about what happens after the warranty runs out if problems continue.One option is to buy extended warranty and give GE more business, second is just to replace it with more reliable brand. I am giving GE two more stars for replacing the problem unit but we are still hurt from the entire process, especially after buying top of the line product. We truly feel that customer service people should have been more sensitive and understanding of the consumer instead of firing back. Their bad attitude really did not help and added more frustration.
Published: January 1, 1970
Vladi of Auburn, WA
Source: consumeraffairs.com

This is a work horse of a machine. I have been using it for 12+ years. Not
This is a work horse of a machine. I have been using it for 12+ years. Not my first choice, but it was here when I moved in. Still going strong. So why change now, when its doing its job. My first dishwasher choice would have been a Bosch, because they are so quiet.
Published: February 15, 2021
Mary of Minneapolis, MN
Source: consumeraffairs.com

First impression was good but then went use it and found the basket was sha
First impression was good but then went use it and found the basket was shallow. This was not a cheap one and was very quiet when running but multi loads have to be run. Overall the looks are good and the mechanics all are holding up fine. The smaller inside is the killer for me.
Published: March 17, 2020
Todd of Lexington, SC
Source: consumeraffairs.com

The microwave is over the stove with a vent. It is about an 1100 w microwav
The microwave is over the stove with a vent. It is about an 1100 w microwave. I just have to eat out a little bit more time here are the ones that are bigger. The price was right there and that I would’ve bought something else.
Published: July 13, 2019
Frederick of Hey, Florida
Source: consumeraffairs.com

I needed a microwave, and researched a lot of brands, some the buttons quit
I needed a microwave, and researched a lot of brands, some the buttons quit working, others sparked. Found this GE on sale at Lowes about 4 years ago for $29.00 and so far I am very happy with it. I must admit it is a little big, but it works beautifully. It does fit on the counter, so for its size and the price it is a great deal!!!
Published: January 14, 2017
Cheri of North Port, Fla.
Source: consumeraffairs.com

According to the label in my GE Sensor microwave oven, it was manufactured
According to the label in my GE Sensor microwave oven, it was manufactured in October 2010. I dont know how long after that time I purchased it. The paint on the ceiling is falling off and what hasnt fallen off is bubbling up over the entire surface, exposing bare metal. There is also missing paint on the floor of the oven. I called GE today and was told by a representative that it is a fire hazard and I should stop using it. She said I must have used a harsh chemical, but I have used nothing but dish detergent and water on paper towels. There should be a recall of these ovens, and GE needs to improve the quality of the paint. The microwave is not that old, and this should not have happened!
Published: February 20, 2015
Susan of Oxford, NJ
Source: consumeraffairs.com

We bought a brand new GE dishwasher from our local hardware store on Black
We bought a brand new GE dishwasher from our local hardware store on Black Friday. It was $600 dishwasher on sale. It was installed on December 5th, it broke on December 6th, and we had a repair man come out to take a look at it. To be fair, the local hardware store did ask if we wanted to replace (2 week wait time) or repair (2 day wait time) it. Since it was a bolt that was severed (by opening the door to the machine, mind you), we figured it would be an easy fix. The first technician who visited said, Yeah, its broken. I have to order a new bolt and then come back out in a week to fix it. And oh, by the way, Ill have to drill a new hole for it too. Thats when I called GE customer service to request a new product. But since my 48 hour window had passed, and we opted to have it fixed, it was keep it or ask our local hardware store to replace it at their expense. I bit the bullet and just had it repaired. Now, less than 2 months later, the technician has been at our house three times. He’s soon to have a fourth visit because we need a new dispense modulator. After speaking with customer service several more times, and with a not very nice lady in the Chairmans office, I still have a defective product. Oh, did I mention that Im paid hourly and have now taken off 13 hours? So what’s the use of that $600 dishwasher that we bought? Its been out of commission for more than 2 weeks, in less than 2 months, and has now cost us $900. Thanks, GE! We’re so glad to see you stand behind your product.
Published: February 5, 2013
Miranda of Cranberry Twp, PA
Source: consumeraffairs.com

Has anyone experienced a plastic burning smell when the dishes are drying?
Has anyone experienced a plastic burning smell when the dishes are drying? My dishwasher is 3 years old and I wash on Light cycle which is suppose to be 45 minutes long but goes for 85 minutes. Company said to turn off circuit breaker and turn back on and it should be fine, it isnt. Last two times I used the dishwasher it wouldnt completely shut down so I had to do it manually and before I did this I could smell a plastic burning smell but there was nothing on the elements. I called for a service call but they were shut down for 4 days.
Published: October 18, 2016
Nancy of Toronto, ON
Source: consumeraffairs.com

When we purchased our home it came with GE appliances which was covered und
When we purchased our home it came with GE appliances which was covered under a one-year warranty. My microwave has been broken for nearly 3 months. It is almost impossible to get a service tech to come out immediately. GE customer service is the worst I have ever dealt with. They are unprofessional and unreliable. Most of all uneducated about their job. If I could return all of the items in my house that were made by GE back to the seller I would in a heartbeat. The Appliances are poorly made and the customer service is too difficult to deal with it. It’s not worth the money or the Headache... Stay away from GE appliances.
Published: May 30, 2018
Jazmine of South Amboy, NJ
Source: consumeraffairs.com

Our GE microwave just stopped working after 3 or 4 years. It was manufactur
Our GE microwave just stopped working after 3 or 4 years. It was manufactured 4 years ago, but I am not exactly sure when we purchased and installed it... It may have sat on the shelf for a year. It is not the touch panel, the lights, timer, clock... They all work. In fact, I can put in a time to cook and push START and the timer will start counting down as if the microwave is cooking, but it is totally silent, no turntable, no noise, no nothing. The new replacement model number is the JVM6175 but I am scared to buy it, as I am so disappointed in GE. All the washers, dryers, microwaves, and refrigerators we have bought over the last 30 years have only lasted 3 to 7 years. The only appliance by GE we have purchased that seems to be still working is the dishwasher. We only used this microwave to heat up coffee or some leftovers. It is not being used to cook big meals or anything like that. GE has just gone downhill, it appears. I think I will just give up on them totally.
Published: November 23, 2014
doug of Memphis, TN
Source: consumeraffairs.com

Bought a new GE microwave cafe series in May 2014. Within one month the han
Bought a new GE microwave cafe series in May 2014. Within one month the handle which was not stainless steel started to peel and cut my wifes hand. GE sent a replacement new door for the unit that did not close. Then he had to transplant the handle from the new door to the old door. A month later the unit failed. A new replacement unit took 2 months to replace. It has worked 3-4 weeks and has also now totally failed. Our experience with GE CAFE microwave and GE service process is poor to miserable. I would not recommend this product or their service to anyone.
Published: December 27, 2014
robert of Missoula, MT
Source: consumeraffairs.com

I purchased 9k total for all GE appliances, their dishwashers are flat junk
I purchased 9k total for all GE appliances, their dishwashers are flat junk, the bright side is I made a friend with their repairman ha aha ah true story!!! Dont buy, lot of other better choices and lots more reliable. P.S. Customer support terrible.
Published: February 20, 2019
Anthony of Greenwood, IN
Source: consumeraffairs.com

I just dont know how to start to show how disappointed and upset Im about t
I just dont know how to start to show how disappointed and upset Im about this Microwave. I know GE is good brand but this Microwave must be the worst. I bought this microwave between July or August in 2016. Unfortunately, I lost the receipt. I bought a cash at Home Depot in my area, because I bought it cash Home Depot unable to find a record of but they remembered I did buy there between that time. I know bought that time because I bought my house in July 20116. This microwave started giving problems since June 2017. When I call GE they told me, they cant help because I dont a receipt, and they told from their record, this microwave was purchase in January 2015, they didnt want to believe that I purchased it in 2016.They charged over $100 to have a technician to come, he has to order a part that cost as well over $100, when the part comes another technician came. It was the wrong part. He had to order another part. The technician came back and Microwave work for only 1 or 2 months and stop working. Its been very stressful with this Microwave. This microwave was the most expensive, I bought over $500-600. Even though from your record you said I bought it in 2015, it still unfair, no one expect to buy something that expensive and break down that fast. I dont what to do. Im just so frustrated about the whole situation. This microwave cost me about $ 1,000 now from price to repair, and yet still not working. I wish someone reply to me and help me, if no one help I never wish to buy a GE product. So Sad GE, I need HELP.
Published: August 5, 2018
Jimmy of Stewartsville, NJ
Source: consumeraffairs.com

I have a GE microwave. It stated that I had a 10 year warranty on the magne
I have a GE microwave. It stated that I had a 10 year warranty on the magnetron on the computer website. Now GE says its not warranted. I have owned this microwave for a little over a year and its pile of **. All they wanted to do is sell you their products and they dont stand behind what they make anymore. Nothing is made to last in this time and age. I will never buy GE products from Home Depot again.
Published: September 7, 2011
Robert of Rotterdam, NY
Source: consumeraffairs.com

I purchased all the kitchen appliances. All GE brands. The microwave after
I purchased all the kitchen appliances. All GE brands. The microwave after almost 3 years the white paint from inside start peeling. When I called GE directly, received no help at all. They wanted to replace the microwave and the stove for over $2400. I can buy the full set from Best Buy for almost $2300 all in Samsung brand. Also, this related to paint issue. Maybe the paint is a very low quality or something related to lead-paint. Imagine you are warming up the food and know nothing about the paint is peeling, and each time you have small pieces in your food. I wish I could add the recording of the microwave that everybody could see.
Published: December 19, 2018
Nader of Centreville, VA
Source: consumeraffairs.com

I have had a GE Profile countertop microwave for 13 years and it still perf
I have had a GE Profile countertop microwave for 13 years and it still performs great. I bought it at the time because Consumer Reports magazine rated it as one of the top microwaves. It performs well on all functions.
Published: July 4, 2019
Larry of Brookville, OH
Source: consumeraffairs.com

Model #JVM1790SK01. High end GE Profile microwave/convection oven. Purchase
Model #JVM1790SK01. High end GE Profile microwave/convection oven. Purchased and installed in 2009. First off the exhaust fan is terrible and is very noisy. The product itself worked well until recently when now the microwave heats intermittently, one time it will come on and heat, next time nothing. The fan runs, but no heating. The truly frustrating part is I need the front venting and no other units have the vents that blow the air outward, all the new units blow the air straight up your cabinets. Certainly a high end unit should last longer than 5 years with only two adults using it now and then. The cost of the service is outrageous and I surely would not use the $100 rebate on another GE product if they do not last any better than this one.
Published: February 16, 2015
Pat of Palm Coast, FL
Source: consumeraffairs.com

Purchased an entire kitchen suite of GE appliances. Almost instantly the fr
Purchased an entire kitchen suite of GE appliances. Almost instantly the fridge started making loud noises which the repairman told me was normal. LOUD AND OBNOXIOUS. I wear earplugs in my house to avoid the noise! Secondly, the dishwasher started leaking and the warranty company is refusing to honor the warranty so Ive been hand washing dishes since August! They also refuse to refund the extended warranty fee. Currently filing a protest with consumer fraud. STAY AWAY FROM GE, isnt that a shame! THEIR PRODUCTS ARE JUNK!
Published: January 24, 2019
Bobbi of Arvada, CO
Source: consumeraffairs.com

Our GE microwave does all the things you would expect from a basic microwav
Our GE microwave does all the things you would expect from a basic microwave. It cooks vegetables, reheats leftovers and warms coffee. It looks nice on our counter. Do I think it is worth the money we paid for it, NO.
Published: July 2, 2019
Mark of Farmington Hills, MI
Source: consumeraffairs.com

My GE dishwasher is 34 years old and it still cleans every dish, pot, pan a
My GE dishwasher is 34 years old and it still cleans every dish, pot, pan and silver spotlessly. It has never needed a repair and the racks are in near perfect condition.
Published: January 27, 2018
Shirley of Westminster, Coloradoshirlrs
Source: consumeraffairs.com

I contacted by phone GEs customer service department (800-386-1215) on 2 se
I contacted by phone GEs customer service department (800-386-1215) on 2 separate occasions. The most recent was on 2/18/13. About 4 1/2 years ago, when we purchased our new house, we bought all new GE appliances for our kitchen and laundry room. My biggest complaint is with our dishwasher. The top and bottom racks are rusting and most of the prongs have broken off as a result. This should not happen for an appliance that is only about 4 1/2 years old. Their response was that I could purchase both the top and bottom rack. Why would I purchase the same racks only to have it happen again? Clearly this is happening because they used a poor quality steel.There was a recall not too long ago on our dishwasher and the service tech who came out to fix the recall couldnt believe how badly the racks have rusted. I understand there is no warranty; however, you would think or hope that the racks would last a lot longer than 4 1/2 years. I am very disappointed in the quality and the lack of help regarding this matter.
Published: February 18, 2013
Tracy of Howell, NJ
Source: consumeraffairs.com

My old (Panasonic) microwave lasted over 15 years. This brand is really poo
My old (Panasonic) microwave lasted over 15 years. This brand is really poor quality and they dont stand behind it. Electrical burning smell. Less than 9 months old. Called customer service, they refused to repair and will send a goodwill rebate cert saying I can buy a new one (any model) and I will be refunded. I ended up paying $100 more because all local stores did not have anything close to my model. They will not cover shipping, tax or any of the extra cost of the new microwave. Stay away from all GE products.
Published: September 5, 2018
Miguelito of Honolulu, HI
Source: consumeraffairs.com

GE Microwave Model JES1655DR1BB - I have had many microwaves over many year
GE Microwave Model JES1655DR1BB - I have had many microwaves over many years but never had one malfunction as bad as this one. I am only glad that it happened with me rather than my wife or child. Or, if I had left the room while it was on. Immediately after turning the unit on, it started making loud electrical arcing noises and flashing light. I had just placed a microwave safe glass dish inside. I removed that and tested again with nothing inside. Same thing happened. I next thoroughly cleaned the unit. Tried again. Same thing happened. I had paid a little more for this unit than the usual believing it would be worth it. It clearly was not.
Published: June 15, 2014
Greg of Dexter, ME
Source: consumeraffairs.com

I just remodeled my kitchen back in May of 2012. My wife and I started look
I just remodeled my kitchen back in May of 2012. My wife and I started looking for the appliances and we decided to get the GE Cafe series set (dishwasher, cooktop, electric oven and microwave). Our microwave oven, model CVM1790SS1SS, developed a humming noise as soon as you closed the door. It does sound like the magnetron is on. To verify that, I filled a cup with cold water and I put it inside and closed the door without setting any cooking time. After three minutes, the water was too hot to touch. I called GE and told them that it was a fire hazard.They sent one of their technicians and he determined that it was not a fire hazard and if I wanted it fixed, I have to pay for it. How could he say its not? If I close the door, the oven is going to continue heating up until it burns itself and everything else around it. I am pissed at GE because this unit is barely one year old and expensive. This is a safety hazard and GE failed to acknowledge. Bottom line, Ill never buy GE again and will not recommend it to anyone.
Published: July 8, 2013
Martin of Riverside, CA
Source: consumeraffairs.com

Almost 2 years ago and right from the start this dishwasher did not clean.
Almost 2 years ago and right from the start this dishwasher did not clean. Numerous times they had people come out and supposedly fixed it. Ive had different suggestions as to what to do. 1. Turn on the hot water tap and make sure its hot. 2. Use various different cleaning solutions on top of the dishwasher soap. 3. Use loose detergent.4. Throw at the bottom of the washer.One of the arms keeps falling down. And the last time I was told I could return it and get a deal on a better machine. I am now left with hand washing every item that goes into it unless I want gritty glasses, dishes and silverware. I bought this at Home Depot. I will never buy any products such as this from them nor will I ever buy another GE product.
Published: March 18, 2016
Inge of Scottsdale, AZ
Source: consumeraffairs.com

Our washing machine has been with us for almost ten years and I really love
Our washing machine has been with us for almost ten years and I really love the features which make it look modern and easy to dump in a load when we're running late for something. It has been having problems recently but it still runs okay, with only a few hiccups but for a little over ten years, that's pretty good!
Published: May 24, 2020
Rowan of Baltimore, MD
Source: consumeraffairs.com

I have purchased a GE microwave/convection oven 7 months ago. A month ago,
I have purchased a GE microwave/convection oven 7 months ago. A month ago, the control panel broke down and it would not turn on. I called up customer service and a technician was sent after a week. They have diagnosed it and the motherboard needed to be replaced. The said part was ordered and I was told it would be delivered in 2-3 days and a service will be scheduled in a week. A week came and no parts showed up. I have called up customer advocate and they assured me the said part will be delivered in time for the service appointment.Unfortunately, when they came, the said parts have not been delivered and I was given the lame excuse of systems failure; the request has not gone through their system. So the technician assured me that he will put in an overnight request for the said parts and the oven could be fixed within the week. He even gave me his work and cell number for me to call if I have any inquiries. But he never picks up or even returns my calls. So another service appointment was scheduled and parts were delivered, only to find out that it was the wrong parts, supposedly for another customer and for a different microwave model.Its really frustrating when people keep on reassuring that they are going to get it done, but has done nothing but lip service. Its been over a month and my microwave is still a broken microwave. I have learned my lesson and will never again in my life time purchase a GE appliance. PS: I should have listened to the Home Depot guy that sold me this microwave.
Published: December 29, 2012
Frederic of Pearland, TX
Source: consumeraffairs.com

My less than a year old GE microwave stopped working last week. My AT&T
My less than a year old GE microwave stopped working last week. My AT&T phone service died so I had to make repair arrangements online. Guy was here this morning. My microwave’s main board is fried. It does not conform to Repair Guy’s published schematics. Repair Tech could not upload new data to it. Repair guy did order three new parts including a main board. GE told Repair Guy that mainboard delivery ETA UNKNOWN. After three hours here repair tech left and told me to call GE customer care. Believe it or not, two hours on telephone with GE. First you need to talk to a customer service rep that cannot help you. They then determine you need a Customer Advocate. Then they need to input data on your file for the Customer Advocate.Then they need to transfer you to that department. Then you have to get a case number assigned. Then you give someone all the serial numbers and model numbers again. Then the Customer Advocate (CA) takes the call. The CA does not speak English as you and I speak English. After the CA puts me on hold to verify the purchase, then the appointment, then the tech and then the order they actually speak to me. In my case, the mainboard part is not available on CA’s computer. The CA has to electronically contact the parts department to find out if the part is in this universe. If the part can be delivered to my Repair Guy in Jackson, GA within 14 BUSINESS days from the date of the inquiry I have to take the part and wait for repair.In the event the part cannot be delivered in 14 days CA will start a process to get me a new microwave. The parts department has up to 48 hours to respond to the CA. When asked what happens if no response occurs in 48 hours, I was told, That never happens. It is the Christmas Holiday and I anticipated guests. My husband is disabled and his meals are pre-made frozen so I will have to decompose them and heat them on the cooktop. GE could care less about those issues. So after waiting five days for repair I have no working microwave. Someone told me not to replace my GE with a GE, but I did not listen. It is December, holidays, no microwave is an aggravation that I thought paying for a GE product would alleviate. So, on January 2nd I might get an answer. Part possible or new appliance COULD be ordered and delivered by someone sometime.
Published: December 11, 2018
Mary of Eatonton, GA
Source: consumeraffairs.com

Have had my GE dishwasher for 15 years. Had initial problem with inner line
Have had my GE dishwasher for 15 years. Had initial problem with inner liner pulling away but got GE to replace unit. Has worked fine ever since. Nothing fancy just gets the dishes clean. Would have liked a bit more adjustability with the shelves.
Published: February 22, 2021
Joe of Collegeville, PA
Source: consumeraffairs.com

I have owned my dishwasher for 5 years. Monthly, I use dishwasher magic to
I have owned my dishwasher for 5 years. Monthly, I use dishwasher magic to clean the inside, removing lime, minerals, rust and grease. The lower rack, under the silverware rack is completely rusted. I have used and owned dishwashers for over 35 years and not once has one rusted like this. Poor quality for the racks! I feel it should be replaced free of charge.
Published: February 29, 2012
Jody of Sioux Falls, SD
Source: consumeraffairs.com

We purchased a GE JVM6175EFES microwave oven in 2014 and are now on our 4th
We purchased a GE JVM6175EFES microwave oven in 2014 and are now on our 4th unit. When cooking food, condensation forms and drips down the wall behind the microwave. GE replaced it with another, but it was a rebuilt unit which when operated caused sparks and smelled of something electronic burning inside. So another unit was ordered and delivered damaged. Now after a year, the 4th unit is once again causing condensation on the back wall. GE has no answer or explanation for this problem and really doesnt seem to care. This is just one of several problems weve had with GE appliances. We also had to go thru 3 refrigerators to get one that was not damaged from the factory. We will be trying to replace the microwave with a different model, but doubt if GE will work with us to get this resolved as their customer service has been no help at all. DO NOT BUY GE appliances.
Published: March 6, 2016
PAUL of Bartlett, IL
Source: consumeraffairs.com

Sometime in the 1970s, my mother bought all new GE appliances; a refrigerat
Sometime in the 1970s, my mother bought all new GE appliances; a refrigerator, a kitchen range-microwave combo and a dishwasher. After her death my husband and I moved into her house and continued to use these appliances until 2007. The refrigerator and dishwasher are still going strong as of now... October 2014. The refrigerator only needed the drainage line cleaned. The range began to have some electrical shortage problems and rather than try to repair (which is what we should have done with both appliances), we decided to replace the refrigerator and range/microwave. We bought new GE appliances; a GE refrigerator (my brother put the old one in his shop), GE microwave and GE range. The new refrigerators icemaker would not work property when we got it and the microwave (Model #JVM2070SK02) quit early this year (big difference in the old microwave at 30 some years use and my new one at only 7 years use). Because my husband was diagnosed with a brain tumor and I was the only caretaker, I was not able to address the malfunctioning icemaker immediately. In fact, because of my husbands hospitalization, I wasnt even at home during that year enough to use the icemaker. WOW! What a ripoff GE is selling to consumers. My complaints wont solve my problems nor the problems experienced by other people who bought these defective appliances but it helps to vent my anger. Just recently a small leak in the waste-water drain hose (easy to replace) sent me scurrying to find a new dishwasher but when considering the replacement of my 1970s dishwasher and the reliability of my newer appliances, I decided that my 1970s dishwasher will outlast anything I could replace it with. So I decided to replace the waste-water drain hose myself.What a sad appliance market we have in the US when buyers have to replace newly purchased appliances anywhere from a few days to a few short years after purchase. I think appliance companies intentionally produce inferior, unfixable products so consumers will replace their inferior ones with new inferior models thus keeping up sales. Do we have a choice? I lived before dishwashers and microwaves and I can live without either now. I would prefer not to go back to wood cook-stove and an icebox but I may not have a choice (I actually have an icebox if needed). Is there any way to hold companies responsible for the products they produce? If anyone out there has had longevity of 10 years or more use from a newer appliance line, that is appliances made since 2000... Please share the producers name with rest of us. GE isnt what it used to be and neither are many other US brand name appliances.
Published: October 8, 2014
Geneva of Salisbury, NC
Source: consumeraffairs.com

The WORST Customer Relations Department & GE Dishwasher EVER
The WORST Customer Relations Department & GE Dishwasher EVER 1. Ordered dishwasher & Scheduled Delivery. 2. After my 4 hour window of waiting, I was called and informed the installation needed to be cancelled due to the installer calling in sick. 3. During installation, they dropped my dishwasher & dented the door. I rejected the dishwasher as my other one was already hauled out. 4. Due to my hectic work schedule, my dishwasher was installed about 2 weeks later. 5. Dishwasher was not cleaning. 6. Technician came out another week later and I was told it was MISSING parts from the manufacturing plant and should have never passed QC. In addition, It was missing the bottom spinner and the top spinner was snapped off. The technician glued it back on.7. Called Customer Relations to get the runaround saying, its not their fault it came from the manufacture missing parts.In closing, I own a large apartment complex and have many BUSINESS friends. I will NEVER buy a GE product EVER again and to think of all the people I know, Im going to share my horrid experience with everyone I know. This will make great conversation when golfing too.
Published: July 18, 2014
Michael of Hoffman Estates, IL
Source: consumeraffairs.com

6/11/2014. My microwave of 5 years the GE Adora starting to act strange. It
6/11/2014. My microwave of 5 years the GE Adora starting to act strange. It would start to hum and the panel light would light up. The humming would only stop if I opened the door. Sometimes it would stop on its own. But today the humming kept continuing and I thought it was harmless until I heard a loud pop in the microwave and smelled something burning. The microwave glass turntable had exploded from intense heat inside the microwave. It was bizarre. Immediately I ran over and unplugged the microwave hood. In all the years and houses I own, this is the most expensive microwave I have purchased and it has lasted me the least amount of time! Microwaves shouldnt start on their own and thankfully I was home when it did. Otherwise my house would have burned down.
Published: June 12, 2014
Anna of West Roxbury, MA
Source: consumeraffairs.com

Our microwave is spacious, simple to use and dependable. This is about the
Our microwave is spacious, simple to use and dependable. This is about the fifth microwave I have had. The others only lasted about 6 months. My current microwave is about 5 years old, despite the fact that some of my previous ones were also GE.
Published: January 23, 2017
Judy of Granite City, Ill
Source: consumeraffairs.com

If you plan to use your dishes for food or drink or if your pets eat food f
If you plan to use your dishes for food or drink or if your pets eat food from bowls, dont buy a GE dishwasher if you expect items to get clean. Seems entirely incapable of producing grit-free clean dishes. Is particularly noticeable on the glasses. And I clean the filters all the time (manual recommends periodically) and I am taking a break from cleaning said filters to tell the world that GE Dishwashers are junk.
Published: November 23, 2015
L of Seattle, WA
Source: consumeraffairs.com

The arching of the metal rack caused smoldering in the microwave. I prepare
The arching of the metal rack caused smoldering in the microwave. I prepared a baked potato in the microwave. I smelled something burning. I assumed the potato was burning. I removed it, used the microwave again and smelled the burning again. Upon close examination, I removed the rake and that is where the burning and smoke is. The plastic hook/holder was melted and the side of the microwave was charred. I called GE and they said I should not have been using the rack with such a small amount of food. I have used this microwave almost daily for years - I never knew this. They said its safe. I dont believe it is. They told me to call repair. Im not satisfied.
Published: June 7, 2012
Susan of Kendall park, NJ
Source: consumeraffairs.com

We normally purchase LG appliances but this time we purchased a GE Profile
We normally purchase LG appliances but this time we purchased a GE Profile induction range and GE Profile above range microwave oven. The relay went out on the microwave oven about six months after we got them. Their website for scheduling service is absolutely horrible and didn’t work multiple times and when I was finally able to schedule, it was two weeks out. I then called but was told I couldn’t get an earlier appointment. So we waited the two weeks, then they had to order the relay. GE waited until the part was delivered to us to schedule the return visit - over 2 1/2 weeks later! So at this point we are without our new microwave for over a month and a half. Moral of the story is never ever to tempted to buy from GE, LG appliances & cust service are great.
Published: March 17, 2019
Cheri of Spring, TX
Source: consumeraffairs.com

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