The dishwasher is poor quality. Top is thin, top dish rack has trouble with tall glasses. Bottom rack doesnt slide in and out well. The power cord and water cords are too short. They are 2 ft shorter than our previous model dishwasher. Top was loose when delivered and had the wrong screw in one of the holes. The hose and cords are difficult to hook up because they are so short. We cant fit as many dishes in as our previous model of the same size and the unbiased reviewers are saying its washing quality is poor. We havent had it long and hate it. Home Depot wont take returns on portable dishwashers though. Out lots of money on this. This GE is thin plastic trash that costs lots of money with no return.

I just found the site for the review on 5/17. Ive had two GE Cafe microwaves model CVM2072SM3SS purchased at the same time for the two kitchens in the house. The microwave in the in-law suite lasted one year and I replaced it with a very economical one which has been fine for 3 years. The electrician could not repair it. The microwave in the main kitchen is 5 years old but it stopped working (same issue of frozen panel) after 4 years. In Nov. 2016, during Thanksgiving weekend, it froze and stopped working. I looked on YouTube and we cleaned the terminals in the panel using alcohol. That worked for 2 months. When it stopped again I tried the same remedy but it did not work. The panel lights up, but it will not respond to any commands. After 7 months of it being inoperable, I decided to either fix or replace it (while using a way cheaper GE from a friend).This is an abysmally poorly engineered VERY expensive microwave. The LED panel is a disgrace! Do not buy CAFE microwaves. Im out $1500+ (for two) plus the replacements, the aggravation, the ugly looking counter with the loaner from my friend. I am ready to bite the bullet and buy a microwave that fits the style of my kitchen. It wont be a CAFE! Although it is a set... Enough is enough. I give up.

I rarely use it. I know to avoid too close to the signals produced in the microwave and use it only about once a month.

I know this commonplace complaint, like thousands before me, will head straight into the wind because the world just works in this way: technical support and repairs works as a profit center for a corporation. My GE Profile microwave abruptly failed out of warranty after years of use. The cause was due to a wire burning up inside that had not been loosely connected, said the GE technician, so this was an issue of inadequate quality--not bad enough to cause the microwave to fail quickly but enough to cause failure over time.After taking the microwave out of the built-in cabinet, it only took the technician about 5-8 seconds to find and diagnose the problem, several minutes to get the right part (a wire) from the truck, and a couple of minutes to fix it. The labor charge was $121 for about 7 minutes of repair work, to be liberal with time. (This charge is separate from the charge to come to our home and diagnose the problem.) This prorates to over $1,000/hour for a basic wiring change, which I think is exorbitant. I understand that the technician is a highly trained individual, but this is already reflected in the high labor rate.According to GE, the cost to replace the built-in microwave, which came with a matching stainless steel frame would be $550 if we wanted the new microwave to match the frame at least (but not necessarily the oven, stove, etc.). This is the kind of cost you dont think about when you buy a new home built with matching appliances--well, I didnt. Companies like GE can rationalize all they want about all the overhead associated with servicing a repair call. I can certainly grant them some leeway, but in the end, charging an extra 8 times more an already high labor rate given the time needed to fix the problem is simply price gouging a consumer who has no good recourse. (This is why I pretty much avoid repairing anything, except for my car. Its almost never worth it.)I recently had an experience with an experienced plumber charging an hourly rate of $150, prorated by and rounded up to half-hour increments of work, regardless of difficulty of work. Repairing an appliance should work the same way, and my GE bill would have been halved. Because of such profiteering, I will not consider purchasing a GE appliance in the future. I pray that this microwave doesnt break down again in the coming years due to some other problem. It would be a lot less expensive to just buy a non-matching portable microwave then for $100-$150 than to keep up appearances.To be fair, the woman who fielded my service call was courteous and empathetic. Because the microwave apparently had an electrical burning problem, she previously waived the diagnosis fee. Otherwise, my simple repair would have run several hundred dollars, more than the cost of the microwave. However, she was unwilling to reduce the labor charge, so based on how strongly I felt ripped off, I give GE a star rating overall.

Called out GE service tech to diagnose my dishwasher which was not draining after the wash cycle ended. Was told it was the control board and it would be best to buy a new dishwasher. Purchased a control board online (was a GE original part for a lot less than the GE price) but it did not solve the problem. After researching the problem online, I found out that it could be the drain valve. Sure enough, bought one for $14, installed it myself and the dishwasher works like new. Called GE Service to try and get a refund for the service visit ($89), was told that I had 30 days to have the tech come back out at no charge. Tech never advised me of this policy and GE will not refund my money.

Horrible experience. I wouldnt recommend GE appliances to anyone. My husband and I ordered our items on the day of closing on our new Home. Well the items were scheduled to arrive Aug 9, 2017. Every other Appliance arrived from Samsung, but my GE dishwasher was a no show. I received a phone call hours later stating they didnt know it was on Backorder and I wont receive it until Aug 11, 2017.I spoke with supervisor Krista because I didnt understand the lack of respect far as not knowing if the 11 was a good day or even so much as an apology! Until I expressed how upset I was! 2 hours later I received a automatic message stating the items it still on Backorder and now its not coming until Aug 17th! I spoke with Home Depot who apparently has nothing to do with the vendor handling and conducting business this way and now I have to go return the product & order a new product.I dont even want GE appliances AT ALL. After calling today being put on hold 30 mins still no supervisor came to the phone. Terrible Customer service and lack of communication of the vendor. Ill be sure to highly encourage my friends and family to not support this Brand! Feeling upset and totally let down. I know this cant be how such a popular brand conducts business.

The dishwasher does not clean my dishes and they say that there is nothing wrong with it. **! Now my microwave / convection oven is sending sparks in the corner of the oven. I have read a lot of reviews about this model and it has happened to many consumers. GE can rest assure that Im not buying another product from them, EVER!!!! Model # PVM 1790Dr1WW. Serial# **. February 2013.

Our GE Cafe Appliance package is less than 1year old and the convection/microwave door handle is wrinkling and peeling. I realize that weight may be a concern hence the plastic vs. metal handle due to the side hinge of micro but aluminum or other light metal would have made more sense. A service tech is coming out next week to replace the in warranty handle however this cost will be our responsible next year when this happens again. A light metal retrofit/recall seems to be the logical solution to remain customer centric and maintain GE loyalty. How this material choice error is handled by GE to ensure this problem does not repeat during the life of this appliance defines brand loyalty. Thank you for your consideration.

I recently purchased a GDT696SSFSS Serial #SWGF800933C GE dishwasher. From the moment I tried to use it there was a leaking water to the floor from the back wall. I contacted the store that referred me to GE stating that their role ended when we received the dishwasher (long story..). I called GE service and when they came the technician said needs seal mat and offered to repair (the dishwasher has been installed in the garage since the water that comes out flood the kitchen floor and we cant afford having the floor damaged). But I had no faith whatsoever in this dishwasher (I was told if the problem happen again and damage my floor they will only offer to repair the dishwasher and I have to go to the insurance to repair my floor) or GE and said I wanted my money back. They did not even offered a replacement. It is still a brand new machine, I never use it.

I have had it with GE! Only 18 months after install, my beautiful, stainless, three-rack, GE, top-dollar dishwasher will not turn on. Repair attempts have been futile. Tech said not to expect more than seven years service out of new appliances. Were tossing this junk and buying CHEAP replacements going forward since all we have to choose from is throw away products. OEMs like GE should realize they are shooting themselves in the foot with their planned obsolescence business plan.

GE and this GLD5604V00WW dishwasher deserve MINUS 10 STARS. This is the single worst investment in an appliance that I have EVER made! What a waste of money and energy to have this thing. It worked properly through the 90-day warranty period and hasnt cleaned anything since. RUN, dont walk away from this purchase!

I have many other things to do other than to voice my extreme and total displeasure with your company. GE - Huge Company, Small Customer Service. We purchased a GE microwave oven from ABT electronics in about August, 2013. In October, 2014 we had issues with the fan remaining on while the door was closed. Called GE. They said the unit was out of warranty by about 2 months. We felt that was a short period of time and that we called as soon as the issue became chronic.Had three service calls where the techs tried to fix a simple problem. First tech walked through our living room with dirty boots. Didnt fix the problem. Messed up our carpet. Bad attitude. Second call, two techs couldnt fix the problem. Said it was a door issue and they made some superficial adjustments. Problem not fixed. Third call, two more techs. Same result. In the meantime I tried to convince GE that I didnt want another service call. I wanted a new unit. No luck. I was offered a discount to purchase a new unit for around $300 or so. Im sure they spent more money on service calls than a new unit would have cost in terms of dollars and the reputation of one of the worlds biggest companies.Now, the fan for the unit stays on almost all the time after the cooking is done. Is this the best GE can do? If so, thats pretty sad. Tried to reach someone in sales who would get it. No such luck. DONT BUY GE AND IF YOU HAVE ISSUES DONT RELY ON A FACELESS, CLUELESS CUSTOMER SERVICE DEPARTMENT TO HELP IN ANY MEANINGFUL WAY.

I never imagined that a microwave in my new home would be rendered useless after 2.5 years. Like many of you, my control panel stopped working and the floor of the oven was extremely hot to touch. Heres the weird part. You can hit the number for timed cook, but youd have to let it heat the entire time. If you open the door, you cannot restart it. You have to unplug it to reset. Of course, I called GE customer service, who gave me the same spiel about $80 service call, plus repair and parts. Thanks to your candid remarks, I will not be purchasing another GE appliance.

I purchased a GE microwave about 5 yrs. ago. Got it on sales from Lowes. I love it. And it has been moved several times. And I have had no problems with it. It is easy to use and quite nice to look at. I would greatly recommend this product if youre looking to replace the one you have.

I purchased a GE Profile stocks in 2007 and a GE microwave model JVM7195SK1SS purchased 12/30/16. We have replaced the knobs on the stove 2 times because of peeling in the past. Now we need to replace the microwave handle. The handles and knobs look like metal but they are cheaply made white plastic covered with a sharp silver coating that peels. It appears the knobs get overheated when the oven opens and the microwave handle from the steam when cooking on the stove. Last night I cut my hand on the handle! We reordered the faulty handle and now getting charge $100 from GE. The company should take responsibility for their poor design and replace it for free with a nonpeeling part. I know that we will get the same handle and won’t be able to use the burner below or hope that using the fan will keep it from cracking again. I would never recommend a GE product again.

Touch panel gets too hot from the stove and fails. Have to unplug it all the time to reset. Door handle unscrewed and inside coating is peeling. Had repaired three times. When least expected, I have to empty the cabinet above to reach the plug.

GE Triton XL dishwasher overheated for no reason and melted the inside components to the point they are scorched black. This dishwasher is worthless. There would have been a possible home fire if we were not at home at the time of incident.

Most microwaves Ive tried are pretty similar in performance, except in the case of cooking microwave popcorn. Most are horrible with their preset popcorn button. However, the more expensive GE model that I bought from Lowes has done the best in that area. And, it is one of the better looking models also. I prefer the stainless ones.

Dishwasher is very loud. Even on the longest setting, it doesnt get the dishes clean. The rack system, both top and bottom, isnt set up to handle a lot of items. Very poor quality and design.

SOLVED: PDW9980L00SS GE Profile Dishwasher not cleaning dishes. The rubberized sump of this dishwasher suffers from chemical deterioration. In our case the deterioration allowed waste water to bypass a check valve and return into the wash water. Dishes dont come out clean and the spray wands get plugged up with bits of waste. The solution is to replace the sump. If youre handy with tools its an easy DIY job which requires pulling out the dishwasher and turning it on its side for access to the sump. Lots of videos online re the process and for safety start by shutting off the circuit breaker for the dishwasher power. For our model the new sump part number WG01L00289 replaces the original WD18X10026. Dishes & glasses now sparkle. Hope this helps as there was lots of frustration on this end before replacing the sump seen in the photo.

I just renovated my kitchen and purchased all new appliances. I had stopped buying anything GE because of the poor customer service and inferior appliances. After more than 25 years I thought I would give GE a second chance. What a mistake. My new microwave clunks every time the dish inside spins. GE sent out a repairman who said he fixed it. As soon as he walked out the door, I realized it was never fixed correctly. After waiting on hold with GE for over 45 minutes today, I was told that they will send another repairman out. If he finds it isnt repairable then he will send that info back to GE who will try and figure out how to fix it. If it cant be fixed then I will get a new microwave. It is a new microwave that was defective. I dont want this microwave because it has been defective since day one. I purchased my appliances from a local family owned store. GE has a policy that they (GE), are responsible for repairs for the first year and then the company I purchased the appliances from will do any future repairs. I will never buy another appliance from GE. They still have the worst customer service. Ridiculous how terribly they stand behind their appliances.

We bought a new GE dishwasher Model # GDT655SGJ4WW. Did not work right out of the box, had service guy come and control board was bad! Really brand new dishwasher, 2 weeks to get that fixed, now the soap dispenser door wont stay closed, order part, whats next? Contacted GE about it, waste of time, no quality control and they dont stand behind their product! Stay away from GE, last appliance for me!!!

I like the look of the oven but it took 3 shots to get it right. I had some bad luck with 2 out of 3. It seems the first 2 were damaged. I know many people would have given up but I owned one before this one and the only reason I gave it up was remodeling. The oven worked fine after 5 years. I guess I gambled on past performance and it still paid off. But I am really not sure about the door sometimes because it is a big door and it can seem tinnee and cheap at times. The overall performance is good and the looks are what I was looking for.

My GE model JEB1095BB04 microwave/convection oven is 6 years old and the magnatron has failed twice. The first time, GE said they would replace the part free of charge, but I had to pay for the service call, which I did and it cost me $212.00. Now, the part has failed again, the second time in 2 years, and GE basically said you lose. A rep from GE told me that they only guarantee their products for 1 year. There is no doubt in my mind that all GE products are garbage and I would strongly discourage anyone from buying them. I will gladly take my GE microwave, smash it into pieces and replace it with a KitchenAid appliance, which is backed by a reputable company.

My GE microwave is not complicated to use. When cooking prepackaged dinners it cooks perfectly in the time the food instructions say it will. I have used other microwaves that the food is over or underdone. No problems with defrosting fruit either. I am very pleased with cost and performance.

We have a GE SpaceMaker JVM 239BV 001 over the range microwave purchased about 10 years ago. Within one year of installation the handle snapped - just as numerous people here have stated. I went to our local replacement parts store and was shocked that it cost $30 for a new handle. The sales person said if I were you I would by the lifetime warranty for an extra $3 because you will be back, I sell lots of these.

We purchased a GE Profile dishwasher, model PDW9880J00ss, in July 2005, along with GE range, refrigerator and microwave oven. We have had nothing but trouble with them. Most currently, the power board did not shut off at the end of the cycle, overheated and melted the harness also. We were alerted when the odor of burnt plastic filled our home. It was fortunate that we were home and in the next room, or our house could have burned down.The dishwasher cannot be repaired. I will contact GE to see what, if anything they will do to compensate me, but I am not optimistic. I will never buy GL products again. I thought by buying top of the line products from a well-known manufacturer, I would have a quality product. I was totally wrong. Sometimes, you dont get what you pay for.

I purchased a GE over-the-range microwave in 2008. After 3 years, the magnetron went out and the microwave stopped heating. I called GE repair, and they told me it would cost over $300 to fix - close to the cost of a new microwave. Stupidly, I bought another GE microwave in August 2011, model JVM1750DP1BB. In the one year Ive had it, it has broken 4 times. One time, it was the magnetron (seems like a common problem). Another time it was the motherboard. Another time, it was a bad wiring problem. Each time, I called the GE repair service, and it takes 1-2 weeks to get an appointment. Twice, they cancelled my appointment on the day because they overbooked. Given that I had to take time off work for the appointments, this is a huge inconvenience. I have been waiting over this last time for an appointment, after they again cancelled my scheduled appointment. GE makes a terrible product, and their repair service is a joke. I bought GE because I wanted to Buy American, but they have completely turned me off. Think twice about buying GE! You will waste lots of time and money.

First of all, I wish I had seen this site over two years ago and I wouldnt have purchased a GE product. But, that is spilled milk. My two year old microwave, GE 1750 over the range, started running on its own. I disconnected it and called GE and asked if they had experienced any problems with their product and if this was a fire hazard, the nice young lady put me on hold and did research and stated that no reports of a fire hazard or running on its own. My husband encouraged me to do my own research and guess what? shocking, I was lied to! There are reported fires on the news and a law firm has a class action lawsuit against GE! I guess because this appliance wasnt in the nice young ladys moms house it wasnt of importance to inform me of the fire hazard? GE is off of my list of products I would buy!

We remodeled our kitchen three years ago and purchased three GE cafe products: the dishwasher, microwave, and stove. The stove has been wonderful, no problems. The microwave was defective when we purchased but was easily repaired by the install of a new circuit board (I believe that is what it was called). Anyhow, no problems since. The dishwasher has been a big disappointment (it too needed a new circuit board) in regards to its performance. Dishes come out looking horrible as if there is still soap on them! I tried different types of soaps, the liquid, tabs, and rinse aids. Nothing seemed to work! I finally gave up on the liquid and my husband cleaned out the liquid dispenser completely and I only used the tabs as the results seemed to be a bit better. I regretted trashing our 15+ year old dishwasher that worked wonderfully! I am giving my review three stars because my coworker suggested I try a product called Lemi Shine (you can purchase at Target). I was not hopeful but it was the answer to my dishwasher prayers! It is incredible and I have used it for a few months now and have no complaints about my dishwasher’s performance. I use only the tab dispenser (Finish Powerball) and then I sprinkle Lemi Shine around the tab and my dishes are clean with NO residue! As an added bonus, the inside of the dishwasher is spic and span too! I guess I didnt notice how filmy and cloudy it had become. Try Lemi Shine and I hope it works for all of you too!

It is functional and does the work. We are impressed with the large drum which takes a good load. It runs smoothly but with some noise. However we do not mind this as the end product is what we wanted.

GE Dishwasher model #GDF610PSJ5SS stopped working (would not even turn on) a little over 3 months. Because it was purchased over a year ago for a spec home we purchased, GE would not honor the warranty even though we had only purchased the home 3 months prior. Repair, if possible, most likely would be more than buying a new one. Recommend avoiding GE products. This is our 5th home, never had problem with other brands in previous homes!

Its a over the range model & came with a house purchase. It’s worked flawlessly for over 5 years now - even after being left with no air conditioning in FL for months on end. The only thing I could think to make it better is making it easier to choose longer length cook times. Button for half min & dial for all the rest can be irritating for your 16 min food.

My GE Profile Spacesaver XL 1800 microwaves megatron went out. It is still under warranty, but GE refuses to send me the new megatron because they demand that their service company needs to install it. Estimate is $300 for installation. I had a local appliance repair shop look at it and they will install for $80. GE refuses to ship to them or me and state that their legal department has restricted sending to the customer or unauthorized repair shops. So I am being blackmailed for $300 in order to get the megatron replaced under warranty.

Dishwasher broke after one year, just after the warranty period. The tech made two trips and couldn’t fix it, parts on back order for going on 4 months. Absolutely a nightmare experience along with rude customer service reps that want blame everyone else.

GE is a very reliable name brand with history to back it up. I’ve used their washing machines for years and only changed out once due to newer features. I had Thebes first washer for at least 10 years, maybe a little more. It only needed one part replaced, that was the capacitor, otherwise it was still usable. I am not an in depth handy person but I will read and do my research and found directions doable. Additionally, I found the service help desk very informative and that’s how I discovered it was the capacitor that had gone bad after washing clothes for so many years, and believe me, I did a lot of cycles with my kids and family. I feel I got more than my money's worth. Lastly, I’m still using their products to this day. I may not have the frequency because we are empty nesters but I still believe in their products,

My 11-month-old GE Advantium oven no longer has any display, totally blank. When calling to make an appointment I was unable to speak to a live person but scheduled one for today from 1-5 pm. At 5 pm I received an automated call that the technician was running behind and would arrive in about an hour. By 8:30 pm no one called or came to repair my oven. At 4 pm when I was wondering if I would see a repairman I attempted to find on the internet a phone number that would connect me to a live person but had no luck. I have no idea what company is being sent out to make the repairs so that I can get in touch with them. Their service sucks.

I have had my GE microwave for over 6 years and the paint is flaking off the inside of the microwave, causing a health and fire hazard. Paint chips in the food and bare metal exposed can cause arching which in turn can be a potential fire hazard. After researching online I have found that this is not a uncommon problem with GE microwaves. Some have had this issue after 1 year. I contacted GE and told them of the problem and that I felt this was a manufactures defect.GE does not feel that this is a defect problem but advised me not to use the microwave any longer. Their solution was to discard this microwave and purchase a new one. I paid almost $300.00 for the original one plus $20.00 for a mounting kit. I was told that GE would offer me a discount on a new one from $339.93 to $319.93 total. This is not much of a offer considering this should be a obvious manufacturers defect. By ordering another I will have the same problem again. GE needs to stand by their products and admit fault.

My ancient GE Profile Spacemaker II Sensor microwave, the successor to its predecessor, is consistent, great performance, reliable. I chose this model because I was happy with its performance. But it could be less chunky. I would like to remodel my compact kitchen, and a sleek newbie non-chunky GE Microwave Oven would be awesome!!! :)

GE Model PDW9280J10SS Fire - Many GE Profile dishwashers have been recalled during the same time frame as the model we purchased, but it is not listed as one of the recall models. Just as many other complaints, ours started to smoke out of the top of the front door and filled our house with smoke. Thank God we were there to shut it off. The next day I opened up the front door to see what had been burning and it had holes burnt in front and back of the main circuit box (for lack of better name), one burn mark right where the main wire harness plugs in and burnt right through it. This is the same description many others have written. There is a problem with all of these Profile dishwashers purchased between 2006 and 2009 (ours 2007). If we had not been home, who knows what would have happened?

GDF520PGD088 - Never again GE. If you just invested some money in your R and D for the products you sell, maybe I would not be calling you all the time to fix what was broken to begin with. So to sum you up, 600.00 purchase, the day it was deliver and installed, another 200.00 and it still will not work properly??? I found out that there were 2 recalls on this product while sitting in the warehouse for sale, I guess I was lucky. 6 service calls later, still does not work properly and you want continue to charge me service calls for this disastrous dishwasher of 3 years. No I am done and I will share this horrible experience with everyone I know. Buyer of GE product, please beware. Quick to take your money yet irresponsible in standing behind their products.

Adora Microwave - door falling apart: This microwave is supposed to be installed above a range. The materials are not suited to this. The plastic door has disintegrated. We have got through 2 handles. I took the 2nd one off to replace it and the plastic that holds the glass in place just disintegrated onto the floor along with much other plastic parts. Why is the door plastic in the first place if they cannot make it from a heatproof material? Only 4 years old and we are going to have to junk it. When the first handle failed under warranty GE said that it was not covered as it is a plastic part! They finally covered it after a long conversation.

We bought this GE Dishwasher through JC Penney with a 3 yr extended warranty in Dec 2017 thank goodness. I am on my 3 round of having the mother board and the heater replaced since I got this machine. This last tech came as a 2nd opinion for my claim that this machine has not worked more than it works. All we would do is load the machine, go to turn it on and out it goes. The warranty people sent out a GE Tech who ordered a new board and fuser kit and came to put it in. Same issue, he said it was my hard wiring and I should have a electrician look at it. 200.00 later not the hard wiring. It is a pin hole in the heater coil that this last tech found. New heater now on order. My faith that this will fix the problem is waning. After this my warranty will be up and I will Never buy a GE appliance again. Not worth the money.

I bought a GE profile dishwasher and 5 months later its leaking water. It was never very good at washing dishes and now its leaking. It is covered under the manufacturer warranty, however GE customer service is awful. We are approaching one month into not having a functional dishwasher and they still have not replaced it. Their communication is terrible. Stay away from GE.

GE Microwave Model WES1450DN1BB 1.4 Cubic Ft 1100 Watt - This product is absolute garbage! This product was manufactured in June 2010 and I purchased it in approximately in May of 2011. So after 13 months of moderate use, the unit no longer functions properly. Needless to say, the product is out of warranty by about a month, so I pretty much now have nothing more than an overweight paperweight.I wont bore you with all the details, but for the most part, the touch pad stopped working and if left plugged in, the microwave will start on its own and run for up to a minute before beeping incessantly. If I unplug the unit and plug it back in, Ill receive a different error message, and so on. I wont waste my time contacting GE, because from what I hear, they really dont give a damn!When I was young, you could by an American-made product and expect it to last for many years. However, ever since greedy corporate America decided to ship all our jobs overseas in the name of profits, I have yet to find any imported products that are worth a damn. Instead of one good American product that would last a lifetime, I now have to purchase the same imported piece of ** many times over to get the same longevity. Maybe this is what GE wants?Needless to say, GE has now been placed on my Do Not Buy list. I guess I will now buy from another major manufacturer to see if their foreign-made garbage is any better!

We have an overhead microwave that fits nicely into the spot. The power level seems to have dropped off, but this is after more than 8 years with lots of daily usage.

This is the second time GE has replaced the unit. The paint is peeling. The microwave is all rusty. The same thing happened to the first one too. It looks disgusting.

Greetings fellow GE Appliances fans! I suppose youre all wondering why I gathered you here, so let me first say this wasnt Plan A, which was to give GE Appliances a quiet and fair opportunity to set things right. After all it is Easter and we should all be grateful for second chances or, in GEs case, fifth chances. Now about halfway through the below some of you are going to wonder why I didnt switch to another brand sooner, but Ive saved that answer for the end because, quite frankly, its the absolute best part of the story. And since most stories have a hero Ill tell you why The Home Depot, where we purchased the GE dishwasher, is the hero of this tale.On Feb 16, 2019 I purchased a new GE Dishwasher which was installed by GE. It subsequently overflowed causing approximately $18,000 in damage to the wood floors in our kitchen and our basement ceiling. GEs technician confirmed the cause was a defective factory drain pump and documented that GE was responsible for the damage. I was instructed to contact Sedgwick, their insurance claims administrator. Well have more on that later.On March 9 I received a 2nd GE dishwasher which also had the drain defect and subsequently overflowed and caused additional damage to our home. I hired an independent plumber who confirmed the installation and home plumbing were fine and that it was, in fact, a defect with the dishwasher. On March 15 I received a 3rd GE dishwasher, however it was damaged during shipment so GE was unable to install. On March 22 I received a 4th GE dishwasher which also had the drain defect, but we caught it in time to prevent another overflow.On April 3 I received a 5th (yes, 5th) dishwasher which worked once (or so we thought) but as it turned out also had the drain defect. We caught it in time to prevent another overflow. We also had an independent plumber confirm (again) there were no issues with the installation or our home plumbing. This included disconnecting the dishwasher drain hose from the garbage disposal and pointing it into a bucket. The dishwasher simply would not drain.At this point youre probably thinking how stupid it was for me to keep requesting replacements from GE and you would be correct...which brings me to my favorite part of the story. You see, even though GE refused to switch me to an entirely different GE model dishwasher line despite multiple requests, they promised to compensate us for our inconvenience which would take into account how long we went without a dishwasher (approaching two months now), how much work I missed (numerous vacation days) due to installation and repair appointments, and warned me that if I switched to another brand that their policy was to not compensate.I cant tell you how much they repeatedly emphasized the compensation aspect, so when we finally received what we thought was a working dishwasher I called to request compensation. Their offer was (drum roll...) $25.00. I literally laughed out loud (LLOLd). To be fair, after expressing some slight dissatisfaction with their offer, they raised it some but its not worthy of an additional drum roll.Fast forward to today (Apr 21, 2019) and we still have a defective GE dishwasher in our home and are still washing dishes by hand which, for a family of four, is no small daily task. GE was actually supposed to remove the dishwasher from our home yesterday, but arrived and said they couldnt because our replacement dishwasher (a Bosch...we gave up on GE) had not arrived. They already knew this before they came because: 1. We told them and; 2...wait for it...THEY were the ones supposed to deliver and install it. Weve been courteous, patient, and have done everything GE asked, but have been treated very poorly in return. I will say that most, but definitely not everyone I spoke with at GE Appliances, was polite however none of them seemed to be empowered to truly help us.As for Sedgwick (GEs insurance claims administrator): were still waiting for them to pay for the approximately $18,000 in damage to our home. Our wood floors are turning black and theres now a musty smell in our finished basement. Its been approximately 52 days and Im starting to doubt theyre ever going to pay for the damage to our familys home.Im sure some of you will say youve had GE products for years with no problems, so let me say that Im genuinely happy for you. We were, and somewhat reluctantly still are, a GE family. The last three custom homes weve built, including our current home, all had GE appliances by choice. But in the last five years weve had the original dishwasher in our brand new home break in just three years (heating element) which is what started this replacement debacle, the fan motor on our brand new refrigerator break in just four years costing us several hundred dollars in groceries and a $200 repair bill (and its starting to make the same loud noise again so may fail again soon), and a glass defect in the microwave within two years of purchase.As for the hero of this story, The Home Depot, I simply cant say enough good things about the store and their management team. Even though this was not their fault they apologized, agreed to switch us to another dishwasher brand, and paid the difference in price (even though we volunteered to pay the difference ourselves). They made it clear we were valued and said you are our customer and we are going to help you.GE must have known The Home Depot would do this, because GE is the one who told us to call and suggested The Home Depot might do something for us...something GE apparently wasnt willing to do themselves. For now it seems that GE Appliances not only mistreated our family, but The Home Depot as well. Im not suggesting that you should or should not buy GE appliances, but IF you do and IF its defective and IF it damages your home then buckle up. It may be a long, painful, and stressful ride with no end in sight.

We purchased a new GE dishwasher from The Brick, after three washes it leaked all over our new hardwood floors. I called The Brick and they said it was GEs problem. I called GE and they sent out a repairman who told us it was a broken seal on the pump and that this dishwasher is discontinued and he cant get the part. So, that would mean GE would have to replace our washer with a new one! We went back to The Brick and told them we did not want the GE washer and wanted to replace it with another brand as we were within the thirty day guarantee. No apology or well pay for the damage to your floor (floor is warped underneath) and guess what Im still waiting for a call back from GE!! Dont buy anything made by GE. You will regret it! As well, I will not be shopping at The Brick anymore.

18 Dishwasher Model GSM1860VSS - Cleans terrifically but I have a problem with either a leak or steam which is running the front of my dishwasher and marking it. It seems to be leaking from the black panel across the top. If I check inside behind the black panel I can see marks where water has been running. Please let me know how to fix this. The dishwasher was bought in 2015 and have the receipt from Home Depot. Thanks.

No matter what it is whether it's a GE hot water heater, an iPhone, a car or a frozen TV dinner, you're going to find someone that had a bad experience. After a day of rain eight years after I put in my Home Depot GE hot water heater, the pilot was out. I don't know if it was wet in there or what but it took me 10 hours of repeated attempts and while I was searching online for answers and deals on replacing it, I kept trying. And tonight at 10:30 PM I didn't bugger about, I just held down the pilot for one minute, and then once the pilot remained lit on its own, as fast as I could I turned the thermostat to medium high and kaboom it lit up wonderfully. Maybe it dried out but I would not say that GE water heaters are a piece of Home Depot junk. As I said earlier I installed mine eight years ago and it has never had a problem and since tonight it restarted and I checked the tap and now have hot water. I suspect it will be fine but if I need a new one, eight years hasn't been a bad run. Just follow the instructions very carefully and repeat and repeat and repeat. Good luck.

We have an under the cabinet microwave oven. I like the size of it and it works well. It is white so it gets dirty from cooking on the stove. It has a light on it for 2 different lighting needs. It has a brighter one and one for night time also. The buttons are really easy to use. Not hard to program it at all.

My husband and I bought a GE dishwasher from Nebraska Furniture Mart in April 2011. We installed it in our new home in May 2011. It has never cleaned our dishes properly. Our dishes come out of the dishwasher with a film on them and do not look clean at all. I called GE in July. They sent out a repair person who proceeded to tell me that we were not cleaning our dishes well enough. The person also told me that our water wasnt hot enough, we didnt clean our dishwasher out often enough, etc. After I corrected everything, the repairman suggested our dishwasher still wasnt working properly. So, we called GE back. We have since had two additional repair men out. Neither one has been able to repair the dishwasher. The last repairman replaced a valve he thought might be broken. However, it is still working the same. I am absolutely disgusted with the experience I have had with GE.

I am happy with the size quality of service. Gets dishes clean. No spots, not loud thus all awesome job. Recommendations to all my friends. Im very satisfied with the machine.

The performance of my microwave is great - not fancy but does the job. Its size is fine as it fits just right where we wanted to put it. No complaints. I havent had any problems, therefore I consider it a great value. Plus, I would get the same size if and when I replace it!

I have a three-year-old over the stove microwave Model JWM1540DN1WW. The message Keypad shorted - Service may be needed appeared on the screen and no buttons are responding to any commands. I called GE and was told it would cost $89 plus parts and labor to have a technician come and look at it. The same message appeared two months ago and a few hours later, the microwave started working by itself after being unplugged a few times. This time, it is not working. I will buy a different brand rather than pay money to fix this one. Anyone had the same problem?

Microwave oven 2008 - The food doesnt go around anymore. The glass insert does not turn. What can I do?

Have to rinse dishes clean before I put them in. Otherwise they will not get clean. Does as well as most other dishwashers- until you get into the very upper end ones. The racks are good size. The outside is nice looking.

Let me warn anyone out there looking for appliances. We have had our 2 appliances for a little over one year, about 14 months. It is just me and my husband, very little wear and tear. Both convection oven and dishwasher not working. DO NOT BUY!

We purchased this GE dishwasher in October of 2017 when we built our house. Over the past few months we noticed our hardwood floors looking like they were rolling. This week we noticed a small amount of water seeping from under the cabinet. We pulled the dishwasher out and saw a very slow leak from a part of the dishwasher. Called GE and was told it was no longer under warranty. Explained leak has had to have been going on for months so should fall under warranty. Was told because we didn’t notice probably would not be. Sending tech which I will have to pay for to see if he can tell how long been leaking. More to come after visit. So far not happy.

After many searches trying to do due diligence, we bought a GE dishwasher online Nov 2014. It was delivered and installed two weeks later. The day (Saturday) after delivery we loaded it and started the cycle; water went in, the circulation pump started and then the machine stalled. The machine was reset pumped out, restarted but no further improvement.Called the GE service number and after a 20 minute wait was informed that a request would be placed to a local service company. Monday the local service company (30 miles away) called to inform us they had to reject the service request and that GE would set up another. Three days later GE was called again. They were unaware that the service request was rejected so had not attempted to find someone else. They could not get another company to respond and told us to arrange the service call ourselves, pay the bill and submit it to them.My wife and I are now wanting to return the machine but were informed we would have to go through the local Home Depot. They informed us that we would need to have GE arrange it. GE was called back and informed us that the dishwasher could not be returned as long as it could be repaired which leaves it to their discretion. The process to arrange these things took a long time, many delays and many phone calls back and forth to Home Depot and GE. The calls to GE often took 15 minutes to get someone who would forward the call to the service rep which placed back in another 15 minute queue. Do not believe that Home Depot will take returns. The advertising makes you believe they will take but they do not without GEs RGA which GE is reluctant to provide. Avoid GE. I am not the first to find out that GE warranty (one year) and service is poor and that they are more than willing to wait out the warranty to leave their customers with a possible lemon. Other dishwashers are available with 5 year warranties.

My 3 year old $600 GE micro caught on fire with nothing it. I set the timer on my top of the line GE microwave for a reminder. Nothing in the micro, cooking nothing! When I came back it was on fire! Melted the inside. If I would not of been there it would of burnt my house down! The only way to shut it off and put out the fire was to turn off the power to it. The next day as soon as I turned the power on my GE microwave started on fire again!!! This must be happing to many people and needs to be addressed by GE! This company needs to be held accountable for burning houses down!

Dishwasher has been running 3 hours and it still has not finished. It is the loudest dish washer I have ever owned and this is the 5th house I have owned. To top it off I just paid $270.00 for a GE professional to come to our house to troubleshoot our problems and it fix the issues. Guess what, problem not fixed and GE has my hard earned money. Thanks, GE.

My husband ran our 4-year old GE stainless steel dishwasher (PDW8980N00SS) at 9 pm, 2/4/13. At 11 pm, he emptied and put away the dishes. At midnight, we went to bed. At 4:50 am on 2/5/13, we were awakened by a burning smell and discovered the heating element of the dishwasher either turned back on or never turned off. We were unable to touch the granite counter, the front of the dishwasher, and both wooden cabinets on either side of the dishwasher were very warm. The spinning arms and other plastic parts were melted. The only way it could be turned off was to unplug it from the outlet in the cabinet. We were leaving for the airport at 7:30 am on 2/5/13, so needless to say, we would have lost our home if this occurred a couple of hours later. The Assurant tech said it was repairable and ordered a part, which would take at least a week. Assurant customer service had us call GE. When we stated we didnt want the faulty dishwasher repaired, but wanted a new dishwasher, the best the GE customer service rep could offer us was 38-40% off several new different Profile dishwashers. After reading page after page of bad reviews, most of which detail either one or multiple fires from different GE dishwashers, we dont even want another GE dishwasher in our home. We already needed the smart soap dispenser replaced, since it clogs periodically and doesnt wash dishes very well. We also have a countertop GE Profile microwave, and the turntable motor has gone out 3 times so far. Weve purchased the replacement motors ourselves since it isnt under Assurant insurance. Not sure what the resolution will be on the dishwasher, but wed be happy if GE would give us at least $500 toward a different brand dishwasher. I know well never ever buy another GE appliance after this. We wouldnt sleep at night or ever want to go out of the house without unplugging another GE dishwasher, so dont want one.

We bought our first home a couple of years ago, and it came with brand new appliances. Never in my mind did I think I would need to buy a new microwave after 2 years. Our GE microwave stopped working after 2 years. I had microwaves in past that lasted for 10 years or more. Never again will I buy a GE appliances again. The quality sucks. Don’t waste your money.

I purchased a GE dishwasher 1.5 years ago and it has been nothing but a problem since day one! The door will not stay latched and the dishwasher is perfectly level. You might get 1 or 2 washes in before you have to work on it again. We bought a set of appliances from GE and the stove and refrigerator have worked well. However this dishwasher is junk and I based on my experience I would not recommend this product to anyone!

GE profile microwave TOUCH SCREEN pvm2070sm4ss - Almost new. Used properly. Touch screen failure. TOUCH SCREEN does not function properly making it almost impossible to use the microwave. This Common Problem should be a RECALL.........

My GE dishwasher is just OK, I would say. It saves water and money. It is fairly efficient to load and pretty effective at washing on normal but many times I need to hand wash the big or hardened food off the dishes before loading, which feels like more work than should be necessary. Id rather not wash my dishes twice.

Ever since I bought this dishwasher in Jan 2014 it hasnt dried properly. Finally had a tech come out and he told me the water wasnt hot enough. How is it energy efficient if I have to raise the heat in my water heater to get the dishes to dry???? Very dissatisfied! My old dishwasher (with plastic lining) dried the dishes with no problem. I had it for 16 years before I had any problems with it. This new one is a problem from the first time I used it. No GE ever again!

There was a recall on my fairly new dishwasher. The heater was causing fires. The repairman came and said I had to remove my ceramic tiles in front of the dishwasher for him to pull it out. I called customer service and a Tina offered to reimburse me $200 to have someone remove the tiles and pull the dishwasher out. I paid a handyman $250 in cash to have it done, called GE and they sent a man to fix it. I called again for my $200 and explained their man fixed it. They now wanted a bill from my floor man. I sent the bill and they refused to pay because the bill did not say paid. I called and asked them how their repair person could have fixed it if the floor had not have the tile removed and the dishwasher pulled out for him. I said, Ask your repair person to verify that the tile was removed. The answer was they couldnt ask him. I sent the bill again with a note saying paid in cash, a picture of the floor and a picture of me - a 74-year-old woman with a note saying it was impossible for me to have ripped up the ceramic tile and backer board myself. Again, I got a reply that the receipt that I sent was not acceptable and the case was closed.

The side panel of our built-in GE Profile microwave 1999 caught on fire when my daughter was using it. It had a faint glow behind the metal plate. Then, it became flames quite quickly. A flash and pop was the ultimate end before we turned it off during the test. It had been working fine until the fire. This is a definite safety issue. Now that I know the microwaves have been faulty, it makes me concerned about the GE Profile electric stovetop burner. I have noticed it gets extremely hot and doesnt seem to want to turn off!

I wish I had found this complaint section before I purchased my microwave. Bought model HVM1750DP1CC in May of 2010. Now, 3 years later, all of a sudden theres no power to the unit. The wall outlet is fine. There were no storms around here when it went out. It just seemed to fry itself! The repair/troubleshooting instructions tell you to get a licensed technician to check this and check that because of the voltage. They give you a flowchart to troubleshoot it yourself, but no pictures to go with the diagram. Sure I can check the fuses, if I knew where they are!GE - NEVER AGAIN FOR ME. Wish we still had good-valued products Made in the USA. This one is made in Malaysia. NOT WORTH IT. Time to sell the GE stock too. Their products suck and class action suits will probably follow. Kris is Pissed!

My GE Profile dishwasher is now 4 years old and Ive put up with it not cleaning well. For the last 3 years, I get a cloudy gray film over the dishes and finally figured out what is happening!! There is a gray rubber/plastic border around the bottom screen piece that has all the holes in it and covers most of the bottom of the dishwasher. I gently scraped with my finger and lo and behold its like gray putty!! So, the whole border of this gray rubber/plastic is disintegrating!! I had a 4 year warranty from Sears and they sent out a repairman. He is just going to order that whole screen part and replace it. He scraped the rubber and it came off for him too!! He said he never saw that before. He said it is probably the fault of my detergent which comes from health food stores and NOT the Cascade that they promote. Anyway, now I know where the gray film is coming from... Weve probably been consuming this for 4 years, a little at a time (NOT GOOD)!!! Im not thrilled with Cascade either!! Probably my LAST GE product to buy!!

If I could give it less than a star, I would. We bought the GE model JEB18600M2WW as a wall insert microwave earlier to replace a 1999 GE of similar version that went out earlier this year. We use it 2-3 times daily, 30 seconds here, 2 minutes there. Today, I went to warm up the babys bottle, and it made a weird sound and went dead. Im sure its the same thing everyone else is complaining about. I wont be buying another GE microwave again.

Very quiet and cleans a large volume of dishes. Love the silverware rack and the overall look of the dishwasher. Also great value for the money. Though we have only had for three years it has held up great.

Their service department is absolutely terrible. The motherboard went out after only 8 months of use. They never notified the appliance repair company that the part was back ordered (I had to follow-up on that) and every step of the way I kept being told someone will follow-up in 2-3 business days. No one ever followed up with me, I had to call to check on the status of my claim EVERY time. The request for a replacement dishwasher after two weeks was denied because the part was going to be available in another week, but then I wouldnt receive the part for a minimum of another week after that. When I asked to speak to a superior she refused and told me no one was available. After demanding to speak to one I was told they would contact me in ANOTHER 2-3 business days (well see if that ever happens). This is (still going on) an absolutely awful service experience. I dont care that the dishwasher broke, I care that theyve handled it so poorly.

We bought the GE dishwasher from Lowes 3 years ago and have had it serviced 3 times! The water pump went the first year and now the drain pump! Love the coloring Slate but very poor quality. Will not purchase GE products again.

I bought a microwave Model JVM316RF3SS on 6/12/16 from Best Buy. Here is the serial number GG242212A. This thing is tripping the circuit breaker, it is intermittent. I had been buying GE for the house because the stuff would last or they would stand behind their products. Looks like times have changed, I called yesterday to the customer service and the only thing I was offered was a song and dance. If you are to consider buying a GE product, think about it again. This microwave is only a year and a half, to have a tech service guy come out and look at it, it is was priced out at $97-108 for a visit and then parts and time will be added in additional to this visit price.They have priced this repair out to be cheaper to just replace it. My washer is making excessive pump motor bearing noise during the high spin cycle, this is two years old. Looks like GE is building crap. My background is a mechanical technician for over thirty years, building products that are to be used in the household should be built to last not become a disposable item like a cigarette lighter. Good job GE for joining the other substandard products being built. Must be outsourcing this to a foreign country like everything else. With the model and serial number GE you can call me if you have ANY questions.

I purchased a GE dishwasher model no. GLD6700N00CC, serial no. ** about 4 years ago. It just finished the wash, rinse and drying cycle when without warning, the front panel on the dishwasher started smoking and spewing fumes in my kitchen. The front door of the dishwasher and top of my counter were extremely hot. Luckily, I was home when it happened. Otherwise, I might have come home to a fire.

I bought the GE microwave from a GE dealer. We were very impressed that it is also a convection oven. It bakes, microwaves and even toasts bread. The oven had not disappointed us any way. I would recommend it to anyone in the market for a microwave.

A year after I got my GE dishwasher at Home Depot, it warped, protruded into room out of counter. GE tech fastened it into cabinet, agreed warped, said call co. Cust. Serv. Rude, said should have called while in warranty. Offered tiny discount to buy another for $400. Its worse each day.

It works great. My microwave is a small white one that has the power to heat or make a dinner. I enjoy using it. I just press how much time I need and the microwave turns on and it either warms up my meal or cooks it.

We just had a Fire in our GE Microwave, Model # JVM1750SP1SS. Manufactured in August 2010. Purchased at Home Depot in December 2010 and installed January 2011. The right rear shelf hook caught fire while the microwave was in use. Luckily, we saw it in time... We are not sure who to complain to or tell about this. We went on GE.com to inform them of this issue and am waiting for a response. I see here that I am not alone. There is other info being shared on YouTube about this issue as well. GE better make good on this for me. Now I have to find my paperwork... Figure out who will remove this under cabinet installed oven and replace it. I am probably on my own here as it is 3 years old!!

Ive owned my GE Profile dishwasher for 6 years. Two months ago the pump had to be replaced and this is quite an expensive item. Then the other day I went to open the dishwasher and the doors spring gave away, hence slamming to the floor and crushing my big toe. The repairman said it was not the spring that broke but the link that holds the spring in place. The spring is actually quite strong but the link is just a flimsy piece of plastic. We are both anxious to see if the replacement link he ordered has been made stronger and are replacing both just to be sure it doesnt happen again. Although my toe isnt broken, it is extremely bruised and painful so I am going to be ever cautious of opening the dishwasher again.

My GE dishwasher came with my new Miller & Smith house. Its 2 years old. The bottom tray is rusting in several spots and you cant open the door while in operation to add an extra dish. When you open the door the dishwasher should pause while you add the dish, but this one continues working as if the door was closed and water sprays everywhere. I understand the one year warranty (they must know their products do not last long). Their support line tells me my options are to get it repaired ($99.95 for a tech to come and diagnose, then additional charges for parts and labor to install the parts on the next visit). The bottom tray is ~$125. I found their customer service rude, unsympathetic, and bothered by my questions. I was also told to go their website and review the rebate offers on a new dishwasher. I wanted to understand that program better, but the customer service agent did seemed uninterested to help me.I was quite surprised in getting this poor quality product and poor service from GE. Im not going to bother with repairs, because the cost at least $300, so I will opt to put that money in a different brand. I was considering giving GE another chance and taking them up on their rebate offer, but after reading all these other reviews, I certainly will not. The time I spent writing this will very likely have no impact on making GE change, but maybe put a tiny dent in their reputation and they will get one less sale from me.

I had nothing but problems since day 1. The dishwasher has never cleaned dishes properly. We have to pre-scrub. The soap dispenser does not operate properly. The keypad stopped working after only 2 years.

We got the GE cafe series appliances with our house. We just completed 16 months in our new house and the microwave stopped working. We had to call the GE cafe person to troubleshoot the problem. He charged us $80 (without even touching the microwave) and said we will have to spend $450 more to fix it. This is such a horrible customer experience. I had a $40 microwave in my old apartment which lasted for 4 years without a single problem. I am definitely not paying $450 for a useless microwave. But now I am worried about remaining appliances I have from GE. I understand that you would say you cant do anything as the appliances are not in warranty anymore. But if you really care about your customers, you should start looking into this and fix it. I am very very disappointed and I am not letting this go. I expect someone from GE to help us to get this fixed. Thanks for your patience to read this outburst of a disappointed customer.

GE Profile microwave Model: PEB7226SF1SS came as part of the builder installation. In the first year had issues with the microwave not starting intermittently and had to call GE support who sent in a technician who had to work on the door alignment and the switch was the problem which said to have fixed. About 2.5 year from purchase the heating seemed to be irregular which we did not take much notice and then it stopped working completely. We called GE support and did get the usual routine of the product being out of warranty and have to pay for the technician. While scheduling they realized they did not have a their own service person in the vicinity and was advised to reach out to local service person.Local technician diagnosed that the magnetron has gone bad and advised most manufacturers have 10 years warranty on the magnetron as they are supposed to last for a long time and I should reach out to GE. Having reached out to GE support again to our surprise were advised that unlike most manufacturers this product did not have 10 year magnetron warranty. Customer service, part service and customer relations kept redirecting to each other. GE does not provide an option to sell the replacement magnetron to the customer and now want their authorized center to be engaged and paid again to have the part ordered and installed. Disappointed with GE product quality, their stand on warranty compared to their competition and their service which has given me run around and no solution. I have written to them asking for solution which they havent responded yet.

I purchased a GE Cafe Over-the-Range Microwave along with a GE Range. It was delivered on Nov 2009. The control panel started acting up and quit working altogether in May 2011. I called GE and found that the replacement part and repair was almost as much as I paid for the microwave. After talking to several people and making my case, I was told they would give me a discount on replacing my unit. I was to look at microwaves and let them know which one I wanted. I have left several messages and no one at GE will return a call.

I will never purchase GE appliances again, have trouble with refrigerator/stove & dishwasher. Dishwasher is so loud that you cant be in the kitchen when its on so I only use it at night. It doesnt clean good & everything about it is wrong!

New house and all appliances came w/ it, used washer once to make sure plumbed correctly. It is the best storage container and no one looks in it... by not using it saved $38 a month in water bill and controlled water usage, throwing used water out on plants in drought, if need to sterilize put bleach in rinse water. I had 10 family members may have to use it other than for storage. Love to get a clothes pole for hanging laundry but God given rights of free sun and drying has been removed from us by associations. My machine is there if I need it. But great multipurpose and never complains... course after 13 years, crumbs in bottom and should run soon to clean it out... Its black and as this was a speculation home, builders chose colors... it doesnt show dirt as white appliances does... would buy same color again.. although real dark with oak kitchen.

We purchased a GE Profile Dishwasher from PC Richards & Sons in 2012. We purchased the extended warranty. The top of the door started to rust on left side within the first year. Death in family and called just after warranty ran out. The rust turned into a little hole. Door replacement was no longer available when I emailed GE directly this year. GE Representative sent me a $50 rebate to use to buy another GE. The dishwasher works wonderfully but appearance is awful. I will never buy another GE appliance.

My parents owned the same GE microwave for over 25 years and had no problems with it. However, after theirs finally died 2-3 years ago, my parents made the mistake of purchasing another GE microwave. BIG MISTAKE!!! It wont turn off unless they unplugging it! They have already paid to have a tech come out to fix it but the problem started again 3 months later. I called 1800GECARES and they said you either need to have a tech come out or we can replace it. I said Do you mean your solution is that my parents who just spent several hundreds of dollars on your defective appliance should spend several more hundreds of dollars to purchase another one from GE? Why did their last one last over 25 years but this one only lasted around 2-3 years? Why dont you stand by your products? Their response was I can connect you to customer service for further help. I said I think Im going to stop wasting my time. and hung up on them. Dont trust the GE name, it doesnt mean what it used to!!!

A week ago I placed a microwave dish in the microwave oven. The second rack was in place with the small microwave dish on it. When it started I noted flames from the rack bracket. The plastic on the rack had melted. I removed the rack and have not replaced it. This morning I place a microwavable cup in to reheat the coffee, and once again flame erupted.I am calling GE but wanted to let people know of this problem. I have had this appliance for a month. GE sent out a repairman. I overheard him tell someone that when there was cavity they considered it not repairable. Whomever he spoke with asked for pictures and from that deemed it repairable. I would not let them repair it as a fire with flames hot enough to melt the bracket and burning an opening in the inside shell is not something I want in my home. I received no satisfaction from GE as they just follow the Party line, I doubt any of them would want to take my repaired oven in their homes. I will dispose of it and purchase a new one from a different company.

Model #JVM1790SK01. High end GE Profile microwave/convection oven. Purchased and installed in 2009. First off the exhaust fan is terrible and is very noisy. The product itself worked well until recently when now the microwave heats intermittently, one time it will come on and heat, next time nothing. The fan runs, but no heating. The truly frustrating part is I need the front venting and no other units have the vents that blow the air outward, all the new units blow the air straight up your cabinets. Certainly a high end unit should last longer than 5 years with only two adults using it now and then. The cost of the service is outrageous and I surely would not use the $100 rebate on another GE product if they do not last any better than this one.

Two years ago, I replaced my 25-year-old GE bottom-of-the-line dishwasher because it made a noise like a freight train. I was ecstatically happy to have a brand new top-of-the-line stainless steel GE Profile dishwasher that hardly made a sound while working. Well, that is the best part of the new machine because it also hardly cleans. We have tried different detergents, additives, etc. We have checked our water temp, pressure, etc. Not only does the machine not clean all the silverware/dishes, it doesnt dissolve and remove all of the liquid detergent, so I have to run the machine through another rinse cycle. We are so frustrated in my house that we have finally given up and now hand wash our dishes. I hate this dishwasher and would never buy another GE product again! I also had an issue with a GE bottom freezer fridge. But thats another story. By the way, the old 25-year-old machine? It always got my dishes clean.

Our Profile over-the-range microwave failed after 2 years. (Warranty was for one year!) One day it suddenly died. The repairman ($100) said repeated twisting of the wire from the oven to the door (which contains all the electronics) is inevitable with opening and closing. The wire often breaks within its insulation: a bad design fault. No question of replacing the wire; we would have to order a new door, for nearly $400 plus $200 for installation, which requires 2 service technicians. This is more than the cost of a new OTR microwave. He advised us to get one with the controls beside, not in the door. Unfortunately GE is the only company that makes a microwave in the same colour as our range.

Microwave and convection oven together...perfect for heating food or baking. Very easy to operate. G.E.profile. Mounts over the stove with an exhaust fan and lights. Also has a rotating plate in it to heat evenly.

After 22 months of use, the microwave stopped heating. Youll see the same problem all over the internet. Lights turn on, plate spins but no change at all in temperature. The repair call was estimated to cost more than the price of the microwave. Its almost like it was planned. Never buying a GE product again.

Bought the new dishwasher in Dec. 2013. In November 2014 a month shy of warranty expire, the detergent dispenser did not release or partially released the detergent. GE sent out A&E Factory service to fix. First visit initiated the parts order which was a new computer board and a Cascade Series detergent dispenser. A month later the second visit to install parts, the A&E tech was at our home for 3 hours and it took that long to remove and replace detergent dispenser. The tech did not replace computer board stating it was not needed? A week later the detergent dispenser still did not release the detergent! Called back to set up another appointment which was at the earliest Jan 19th 2015. Meanwhile last Friday Jan. 9th 2015 the dishwasher started to smoke heavily causing smoke detector to go off at 9 p.m. at night. Thank goodness!! We were home so that I could disconnect the power. Third visit was 1/12/15 and was informed by Lead A&E tech that the board should have been replaced and that the tech that was sent out was a trainee and inexperienced to work on my dishwasher. He should of never worked on my dishwasher(!!) according to the Lead A&E tech. The Lead A&E tech also stated that my model has had a problem with the computer boards which is essentially the brain of the dishwasher. I am currently taking my fight back to GE since A&E Factory is a subcontractor to GE and is not authorized to replace appliances. I told GE that I want a new dishwasher that is not using the problem computer boards even if it is an upgrade. It is not our fault that they have work with A&E who send out inexperienced techs to work on complicated GE appliances. We want a dishwasher that we both feel safe to run while we are not home. Is that too much to ask for?