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GE Dryer Model PTD70EBSTWS
GE Dryer Model PTD70EBSTWS
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GE Dryer Model PTD70EBSTWS

GE Profile - 7.4 cu. ft. Smart Electric Dryer with Sanitize Cycle and Sensor Dry - White

GE Profile provides modern design and the latest features in home appliances. Designed for today’s smart home, GE Profile provides features that allow you to do more, through remote monitoring, voice activation and technology that takes the guess work out of cooking and cleaning. This is Smarter Innovation you’ve been looking for. This is GE Profile.

Manufacturer: GE

MODEL: PTD70EBSTWS

MSRP: $899.99 USD


GE Dryer Model PTD70EBSTWS Error Codes

CODE: 000 
PROBLEM: No errors 
FIX: No problem was detected. No fault codes are stored in the memory.

CODE: 001 or 003 
PROBLEM: The inlet thermistor (temperature sensor) is defective 
FIX: The inlet thermistor on the side of the inlet air duct inside the dryer measures the temperature of heated air entering the dryer drum. Unplug the dryer and reconnect any loose wires on the inlet thermistor. Replace the wire harness if damaged. If the wires are okay, replace the inlet thermistor. 

CODE: 002 or 004 
PROBLEM: The outlet thermistor (temperature sensor) is defective 
FIX: The outlet thermistor on the blower housing behind the fan measures the temperature of heated air leaving the dryer drum. Unplug the dryer and reconnect any loose wires on the outlet thermistor. Replace the wire harness if damaged. If the wires are okay, replace the outlet thermistor. 

CODE: 005 
PROBLEM: The main control board is defective 
FIX: Unplug the dryer for 3 minutes to reset the main control board. Replace the main control board if the code returns when you restore power. 

CODE: 006 
PROBLEM: Stuck button on the control panel 
FIX: Push each button on the control panel to free the stuck button. If the code doesn't clear, unplug the dryer and replace any damaged control panel components. If the control panel components are okay, replace the main control board. 

CODE: 007 
PROBLEM: Power supply is mis-wired 
FIX: The Line 2 (L2) and Neutral (N) are reversed. Correct the power cord wiring connections on the terminal block, following the installation instructions. 

CODE: 008 or 00d 
PROBLEM: Door switch not opening; 5 cycles ran without the door switch opening 
FIX: Unplug the dryer and reconnect any loose wires on the door switch. Replace the wire harness if damaged. If the wires are okay, replace the door switch. 

CODE: 009 
PROBLEM: Drive motor problem 
FIX: If the drive motor won't run, unplug the dryer and reconnect any loose wires on the drive motor. Replace the wire harness if damaged.


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Related Error Code Pages:
GE Refrigerator Error Codes, GE Range Error Codes, GE Washer Error Codes, GE Dryer Error Codes, GE Microwave Error Codes, GE Dishwasher Error Codes, GE Water Heater Error Codes,

Related Troubleshooting Pages:
GE Refrigerator Troubleshooting, GE Range Troubleshooting, GE Washer Troubleshooting, GE Dryer Troubleshooting, GE Microwave Troubleshooting, GE Dishwasher Troubleshooting, GE Water Heater Troubleshooting,

Related Repair Pages:
GE Refrigerator Repairs, GE Range Repairs, GE Washer Repairs, GE Dryer Repairs, GE Microwave Repairs, GE Dishwasher Repairs, GE Water Heater Repairs,

Related Parts Pages:
GE Refrigerator Parts, GE Range Parts, GE Washer Parts, GE Dryer Parts, GE Microwave Parts, GE Dishwasher Parts, GE Water Heater Parts,


GE Dryer Model PTD70EBSTWS

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Product Reviews:

My GE dishwasher has clean all my dishes. Not leaving a run or mist on no d
My GE dishwasher has clean all my dishes. Not leaving a run or mist on no dish. I can set the time on when I want my dishes washed. The programming is out of this world! The cost is a great easy and inexpensive cost. My wife was very happy with the purchase. The buttons are not too big. Its very digital timing.
Published: March 19, 2020
Darnell of Hammond, IN
Source: consumeraffairs.com

My GE Dishwasher is disintegrating. Its three years old and we didnt live h
My GE Dishwasher is disintegrating. Its three years old and we didnt live here for a year of that time. The door where all the electronics just fell apart. I bought the most expensive GE Dishwasher I could find at that time because we wanted one that was quiet due to the way our house is laid out. We were able to put the door together again but the strip across the top never fit again so we taped it on. Model PDT750SSF1SS. The controls wont work.
Published: February 20, 2017
Connie of Yelm, WA
Source: consumeraffairs.com

I have been trying to get this dishwasher to work since April. I have had i
I have been trying to get this dishwasher to work since April. I have had it serviced 2x and yesterday the board was replaced. Soon after the dishwasher started to say the same thing again. Press start and the cycle is paused and will start in 3-2-1. it does not start but repeats and beeps over and over. I have done everything in my power to get this rectified. It will run out of warranty in October and I havent been able to use it. As a consumer I am demanding a usable product that I spent my hard earned money on. Here is the model CDT875P4N2W2. I will go to any lengths to get some attention in this matter and I hope Consumer Affairs can contact GE Corporate for me.Dr. David ** Lewes Delaware
Published: August 11, 2021
David of Lewes, DE
Source: consumeraffairs.com

I purchased 5 new GE Appliances delivered June 1, 2014. Within the first 2
I purchased 5 new GE Appliances delivered June 1, 2014. Within the first 2 weeks, the dishwasher wouldnt drain and had the repairman out to fix it. Within the next 2 weeks, the door wouldnt stay closed and had the repairman come. He took the rubber off around the door so that the door would close and said he was not familiar with GE dishwashers and would go to showroom and look at it and come back. I said as long as I dont have a flood. He assured me that the water only fills up so far and would not leak. Within the next 2 weeks, I was downstairs and heard water running and it was pouring through the ceiling. I ran upstairs and very hot water was all over my kitchen and pouring through the floor into the basement. The unit malfunctioned and wouldnt shut off. I had to shut off the water to the DW and run to the electrical panel to shut off power. I then had to call insurance to get a restoration company to dry out and fix my house. I phoned Arkona Appliances to let them know and they gave me a toll free number to call for GE. The toll free number when you call you are on hold for at least an hour to talk to a receptionist which puts you on to someones voicemail. I was on hold for one hour the first time and one hour and eleven minutes the second time and begged to get a direct line for future calls. Reluctantly, the receptionist gave it to me. The technician had to come out and assess the dishwasher and said I needed a new dishwasher and sent the report in Friday, August 1. Because of the long weekend, I waited to call until Wednesday and they said they didnt receive the report. She asked me whether it was emailed or faxed - how would I know. Then she found the report and said I would get a new dishwasher Wednesday, Aug 13 or the 20th. Still havent heard anything. If received next week, it will have been 5 weeks from the time of the flood I have been washing dishes by hand. Awful customer service from retailer as well as GE. Problems dont go away they just get worse. Initially upset - NOW I AM FURIOUS!!!
Published: August 14, 2014
Gail of Grand Bend, ON
Source: consumeraffairs.com

After one repair to my 9 year old microwave we decided to replace it. I am
After one repair to my 9 year old microwave we decided to replace it. I am so sorry I did! The old microwave had a stainless steel kit and was made with quality. The replacement is a piece of junk! The outer kit is plastic and shows fingerprints like crazy as well as the microwave itself! Im always wiping it off. The flimsy door button is impossible to open without pushing it ten times in the right spot! The door doesnt close easily either! The front of the microwave is warped and wavy! I hate it! The quality of your microwaves has dropped to zero!
Published: February 8, 2015
Barbara of Clovis, CA
Source: consumeraffairs.com

I own a GE turntable microwave. Ive had it for over 10 years and it is stil
I own a GE turntable microwave. Ive had it for over 10 years and it is still going strong. I purchased it because of the capacity, the color, the wattage and features. The wattage in this microwave is amazing. It doesnt take long for things to heat up. I highly recommend this brand because it is so durable and the wattage it has. The features on the microwave are easy to access and has more features than I normally use. To have this microwave for so long and its still works just like I purchased it yesterday. Great job GE for providing an excellent product.
Published: December 14, 2015
Carolyn of Manassas Park, VA
Source: consumeraffairs.com

My dishwasher is very quiet and effective in its use. I am very pleased wit
My dishwasher is very quiet and effective in its use. I am very pleased with my unit as I saves water and power when in use. It also cleans very well and smells good as it drains completely. General Electric is very reliable and outstanding company and is made in the USA.
Published: March 8, 2020
Keith of Miami, FL
Source: consumeraffairs.com

I have a new GE profile model PDWT380VSS - Two in fact. The first one kept
I have a new GE profile model PDWT380VSS - Two in fact. The first one kept breaking glasses in the top rack. GE technicians could not find an answer so they replaced the Dishwasher. Now six months later its doing it again. This replaced a perfectly good, older model as part of a remodel. Theyll be sending another tech who I suspect will not have an answer. Any thoughts on what could be causing this or a way around it or is it to be expected? The first GE profile I had for several years with no such issues.
Published: August 15, 2013
Edward of East Brunswick, NJ
Source: consumeraffairs.com

We purchased this dishwasher for our rental. The last dishwasher was over 3
We purchased this dishwasher for our rental. The last dishwasher was over 30 years old and still working but the racks were coming apart so we opted for a new one from Home Depot. A year later our tenants called saying when they used the dishwasher it rained in the basement. Our maintenance man called and said the dishwasher melted a hole in the right side about 1.5 inches by a 1/4 inch. Midway to the heater element. He did a temp fix with silicone.I called GE Recall number and was told it was not on a recall list. I called customer service and was told they would waive the service call. I explained this was a FIRE HAZARD. They insisted all they could do is send their tech out for repair. Since I paid about 280 dollars for the dishwasher I decide a service call would probably run near that and told them NO! I am now sending all information to consumer affairs department with my STATE REPRESENTATIVE. I also am putting the fire hazard info out there on facebook and twitter. I am waiting for someone else to say they also had a fire hazard. This should be on a recall list!
Published: October 18, 2016
Chuck of Oak Grove, MO
Source: consumeraffairs.com

I purchased the model (PEM31SM1SS) GE Profile (Spacesaver oven) in November
I purchased the model (PEM31SM1SS) GE Profile (Spacesaver oven) in November of 2008. Less than a year later, it overheated and failed. Since it was still under warranty, the repair was managed by the appliance vendor. The scorch mark on the rear wall of the oven was and is still there. During the past year, the paint on the interior roof began to bubble and peel. There is now a broad area of exposed metal and the paint around the interior door frame is also peeling. When I returned to my vendor, I was informed that several other customers had the same issue and was told to call GE. I also checked online and found many other complaints for the same thing.When contacted, GE offered me a $75 rebate voucher, applicable only if I buy another GE microwave. The current price for this model - the only one anywhere that fits the space - is $279. Even with the voucher, this is still a lot to pay for a product that has proved to be defective. GE does not appear to stand behind its products. It used to be a reliable company but given the issues Ive had with both this microwave and my expensive dishwasher, I will be looking elsewhere in the future.
Published: March 19, 2013
Pamela of Duxbury, MA
Source: consumeraffairs.com

GLD6560L00SS. My dishwasher (Model number:GLD6560L00SS) was producing large
GLD6560L00SS. My dishwasher (Model number:GLD6560L00SS) was producing large amounts of smoke through the face panel. It filled my kitchen with smoke and produced a strong smell. I contacted GE and they sent a service repairman out and he took a look. He said this problem is very uncommon with this specific unit and he has never seen something like this. After he removed the front panel, we were welcomed by a burnt/charcoal black face-plate. There was an internal fire in the machine. To fast forward I have been working with GE the last 3 weeks and they have offered to cover 50% off a new unit. I cannot afford this even with a discount and they will not cover the cost of a replacement. This problem could have been much worse if I was not home. The house very well could have started on fire. We normally set the unit at night and go to bed... Thank god this was a different day. This kind of thing is unexceptionable and the fact that they will not cover.
Published: October 19, 2016
Tim of Palatine, IL
Source: consumeraffairs.com

My husband and I purchased a GE dishwasher model: P GDWF150V55ES, serial no
My husband and I purchased a GE dishwasher model: P GDWF150V55ES, serial no: SZ768478B on October 20, 2012. The dishwasher never worked from day one. I have had so many hassles with the consumer relations department. They are the WORST EVER!!! I have been fighting this company for over a year. I have provided photographs of filthy dishes and utensils. They dont care. We are a middle class family and we have been ripped off by GE. I will NEVER purchase another item from GE and I recommend that nobody else does either. This has been a nightmare for us.
Published: December 2, 2013
Jan of Savannah, MO
Source: consumeraffairs.com

Ive had this dishwasher for about 3 1/2 years now, and never have I been so
Ive had this dishwasher for about 3 1/2 years now, and never have I been so dissatisfied with a product. I gave a review then, was contacted by a GE rep, followed their guidelines, even had a GE rep come out and review the problems. We changed our hot water temp, when we did dishes (not during clothes washing), checked to make sure the blades are not hindered, changed soap to Finish Gel (works best), added rinse aid. There is just not enough water to rinse off the dishes. Period. I do not add more heat/dry, and use Sanitize and Steam 99% of the time.What happens is the food sticks to the dishes and melds into them, causing permanent discoloration. This is no pot scrubber. It does no scrubbing! I have to wash my pots every time after I clean them in the dishwasher even if I pre-scrub them clean before washing! Sometimes the food from other dishes or the soap dumps onto the clean pot and makes it dirty! There should be a lawsuit against this company for this product. Its horrible! BUYER BEWARE! This rating should really be a 0 (zero)! Sorry I am not submitting proof of purchase from that time. We remodeled our kitchen in 2012.
Published: January 23, 2016
Linda of Orangevale, CA
Source: consumeraffairs.com

We have a GE Advantium Microwave. It is our second model (we moved and left
We have a GE Advantium Microwave. It is our second model (we moved and left the first one behind). It is spacious, has an intuitive menu system, cooks extremely well, also includes a convection oven feature that we use to great advantage. The nicest microwave weve ever used (and weve used plenty of them).
Published: December 14, 2015
Fred of Louisville, KY
Source: consumeraffairs.com

I purchased a GE Profile stocks in 2007 and a GE microwave model JVM7195SK1
I purchased a GE Profile stocks in 2007 and a GE microwave model JVM7195SK1SS purchased 12/30/16. We have replaced the knobs on the stove 2 times because of peeling in the past. Now we need to replace the microwave handle. The handles and knobs look like metal but they are cheaply made white plastic covered with a sharp silver coating that peels. It appears the knobs get overheated when the oven opens and the microwave handle from the steam when cooking on the stove. Last night I cut my hand on the handle! We reordered the faulty handle and now getting charge $100 from GE. The company should take responsibility for their poor design and replace it for free with a nonpeeling part. I know that we will get the same handle and won’t be able to use the burner below or hope that using the fan will keep it from cracking again. I would never recommend a GE product again.
Published: March 30, 2018
Debra of Algonquin, IL
Source: consumeraffairs.com

Has anyone experienced a plastic burning smell when the dishes are drying?
Has anyone experienced a plastic burning smell when the dishes are drying? My dishwasher is 3 years old and I wash on Light cycle which is suppose to be 45 minutes long but goes for 85 minutes. Company said to turn off circuit breaker and turn back on and it should be fine, it isnt. Last two times I used the dishwasher it wouldnt completely shut down so I had to do it manually and before I did this I could smell a plastic burning smell but there was nothing on the elements. I called for a service call but they were shut down for 4 days.
Published: October 18, 2016
Nancy of Toronto, ON
Source: consumeraffairs.com

Needed to replace handle. Silver covering started to peel and actually got
Needed to replace handle. Silver covering started to peel and actually got a splinter. Cheap plastic underneath covering. Called GE and while they did send out a replacement, I had to pay to have it installed. Instructions on internet were not helpful! Bill to replace was $142. Ouch. GE rep said they did not have prior complaints. I later Googled it and saw 1000 complaints!!!
Published: April 15, 2016
Lynn of Garnet Valley, PA
Source: consumeraffairs.com

Ive had an overall good experience with the dishwasher although sometimes I
Ive had an overall good experience with the dishwasher although sometimes I feel that you have to do too much prewashing and the dish wash cycle takes a really long time.
Published: January 8, 2016
Paula of Yonkers, NY
Source: consumeraffairs.com

Im very pleased with this microwave. Size appearance and price were right o
Im very pleased with this microwave. Size appearance and price were right on point. This has a built in turntable with presets that actually work! It is an easy to find product and available thru quite a few retailers.
Published: July 13, 2019
Terry of Vancouver, WA
Source: consumeraffairs.com

GE model #pem31sm3ss microwave has paint peeling on the interior. GE says i
GE model #pem31sm3ss microwave has paint peeling on the interior. GE says it is not safe to use, yet will not replace it. Purchased 08.2010. There are other consumers online with the same problem. There should be a health safety recall on these units. GE offers a $50.00 rebate on a new unit, a far cry from replacement cost.
Published: August 30, 2013
Jef of Greenbrae, CA
Source: consumeraffairs.com

We recently purchased three GE Profile stainless steel appliances for our n
We recently purchased three GE Profile stainless steel appliances for our new home. The total was somewhere around $3500. Within two weeks our $1000 dishwasher would not work. It took FOUR service calls and THREE weeks for it to finally be repaired. Now our $2000 oven (traditional/convection) has stopped working and the oven light will not go off without us tripping the breaker. Service tech not available for 5 days. I am expecting the new micro to go out any day now. All of these appliances are less than two months old. We had GE builder grade appliances in our previous home that are still running strong after 16 years. That is the reason we went with GE again. However, after the above mentioned issues with our new GE appliances, I encourage anybody who reads this to NEVER, EVER BUY ANY GE PRODUCTS AGAIN.
Published: July 12, 2016
Christy of Mckinney, TX
Source: consumeraffairs.com

Have had my GE dishwasher for 15 years. Had initial problem with inner line
Have had my GE dishwasher for 15 years. Had initial problem with inner liner pulling away but got GE to replace unit. Has worked fine ever since. Nothing fancy just gets the dishes clean. Would have liked a bit more adjustability with the shelves.
Published: February 22, 2021
Joe of Collegeville, PA
Source: consumeraffairs.com

Bought dishwasher in 2016 for a vacation home. Used maybe 50 times, then do
Bought dishwasher in 2016 for a vacation home. Used maybe 50 times, then door close sensor broke, replaced that and 2 months later, now board is no good. GE makes junk. Repairman also said that switch is known issue and they refuse to fix it. Never buying GE again.
Published: August 26, 2019
Richard of Watertown, MA
Source: consumeraffairs.com

The GE microwave we use is almost 17 years old and has never needed any rep
The GE microwave we use is almost 17 years old and has never needed any repairs. It is everything you could want from a microwave.
Published: December 25, 2020
Bruce of Medina, Ohio
Source: consumeraffairs.com

I bought a microwave unit (HVM1540DP1BB) in August 2011. The warranty expir
I bought a microwave unit (HVM1540DP1BB) in August 2011. The warranty expired in 2012. But just a little over 1 and 1/2 months after the expiration, the unit would not power at all. The display did finally come on after a day with plug disconnected showing **, but if finally came to life. No more than a week later, the same thing happened. This time the unit does not come back to life, no reset. I had replaced in 2011 the original unit that the home builder had put in. That unit last eight years. GE makes terrible microwaves and I will not replace it this time with a GE.
Published: October 19, 2012
Joseph of Harvest, AL
Source: consumeraffairs.com

GE and this GLD5604V00WW dishwasher deserve MINUS 10 STARS. This is the sin
GE and this GLD5604V00WW dishwasher deserve MINUS 10 STARS. This is the single worst investment in an appliance that I have EVER made! What a waste of money and energy to have this thing. It worked properly through the 90-day warranty period and hasnt cleaned anything since. RUN, dont walk away from this purchase!
Published: November 13, 2015
K. of Phoenix, AZ
Source: consumeraffairs.com

Bought a new GE microwave cafe series in May 2014. Within one month the han
Bought a new GE microwave cafe series in May 2014. Within one month the handle which was not stainless steel started to peel and cut my wifes hand. GE sent a replacement new door for the unit that did not close. Then he had to transplant the handle from the new door to the old door. A month later the unit failed. A new replacement unit took 2 months to replace. It has worked 3-4 weeks and has also now totally failed. Our experience with GE CAFE microwave and GE service process is poor to miserable. I would not recommend this product or their service to anyone.
Published: December 27, 2014
robert of Missoula, MT
Source: consumeraffairs.com

This dishwasher is cheaply constructed with a plastic interior. It is so lo
This dishwasher is cheaply constructed with a plastic interior. It is so loud that we run it when we are away. Its impossible to watch TV while this thing is running. Also the dishes come out with a film on them. Not happy with the low grade appliance at all.
Published: February 24, 2021
John of Venice, FL
Source: consumeraffairs.com

We have had our GE microwave for at least five years. We have moved multipl
We have had our GE microwave for at least five years. We have moved multiple times and had the power go off but through it all, our GE microwave works just as good today as it did when we first bought.
Published: July 7, 2019
Marion of Dudley, NC
Source: consumeraffairs.com

Less than three years ago, I purchased a microwave oven wall unit to replac
Less than three years ago, I purchased a microwave oven wall unit to replace an existing unit. Due to the size of the built-in cabinet, I was limited in choices. The cost of the unit was $2400. A few months ago, the interior wall of the unit began rusting and the enamel is peeling. I contacted the customer service dept via e-mail on their site. I was asked to send pictures and then informed that I should stop using the unit immediately due to the danger of arcing. I was also told that because I did not purchase the extended warranty, the best that GE could offer me was a new unit for $800. I asked for names of warranty companies and was given one name and number but told there were others that also offered the same service. I called this company and they clearly told me that the peeling and chipping was a manufacturer’s defect and would not have been covered by an extended warranty had I purchased one from any company. Then I contacted the GE repair service center and spoke with them. The man who answered explained that this is a cosmetic problem and that there was no danger of the microwave arcing unless there was less food in the microwave than the size of the area that was chipping. I am very disappointed in the response of GE, the pressure placed on me to make a decision in 7 days or the offer would be withdrawn, and the fact that the service department and the consumer service (complaint) department gave me entirely different responses to the same information and problem. I will probably have my cabinet rebuilt to avoid having to replace this unit with another GE appliance. Who would pay $$1600 for the use of a microwave/oven unit for less than three years? Unfortunately, GE seems to be the only company that makes a unit that fits the existing cabinet in my kitchen. Disappointing to say the least.
Published: October 30, 2013
Kathie of Cumming, GA
Source: consumeraffairs.com

Our microwave came with the house so we didnt choose it. Ive had a bit of t
Our microwave came with the house so we didnt choose it. Ive had a bit of trouble with the rotating mechanism making knocking noises a few times which Ive been able to finesse by exploring troubleshooting online. Other than that its been dependable for 4 years.
Published: January 9, 2021
Sarah of Lewes, DE
Source: consumeraffairs.com

My 11-month-old GE Advantium oven no longer has any display, totally blank.
My 11-month-old GE Advantium oven no longer has any display, totally blank. When calling to make an appointment I was unable to speak to a live person but scheduled one for today from 1-5 pm. At 5 pm I received an automated call that the technician was running behind and would arrive in about an hour. By 8:30 pm no one called or came to repair my oven. At 4 pm when I was wondering if I would see a repairman I attempted to find on the internet a phone number that would connect me to a live person but had no luck. I have no idea what company is being sent out to make the repairs so that I can get in touch with them. Their service sucks.
Published: July 6, 2016
Carolyn of Baltimore, MD
Source: consumeraffairs.com

Purchased GE Dishwasher, Model GDF540HGD488. Its two or three years old and
Purchased GE Dishwasher, Model GDF540HGD488. Its two or three years old and is junk. Top rack rails failing apart, bottom rack sliding rails have melted. Bottom sprayer has melted and wont stay on, incoming water has it bouncing on the bottom of the machine. As the heat dry is in it smells like melting or burning plastic. Dishes are NEVER clean and need re-washing. GE will do nothing, warranty off. Repairman says its just the type it is. Replacing it this weekend with a new Maytag, no way I would ever consider buying another GE product. Worst Dishwasher I ever owned.
Published: November 4, 2017
Cheryl of Irma, WI
Source: consumeraffairs.com

My dishwasher broke within warranty in April 2014. The warranty expired on
My dishwasher broke within warranty in April 2014. The warranty expired on April 29th, 2014. Every 2 weeks another part was ordered to the tune of 10 parts and 8 visits (unpaid work days for me). I have been in touch with consumer relations about this and I was told that this would go on forever until their techs deemed the dishwasher as unrepairable but as long as it is repairable, they will not exchange the machine. And now they are telling me (October) that I could have had another service provider fix it but I would have to pay for it because NOW it is out of warranty. I cant wait until I replace my GE refrigerator and my GE microwave because those are the last GE products that I will ever buy. I went out last month and bought another brand as I will never buy GE again. GE protocol I am told is what determines all that happened. I suggest you do the same. I am writing a long letter to GE just to get it off my chest. Nothing will be done because its another corporation all about the money!!!!
Published: October 8, 2014
rox of Corpus Christi, TX
Source: consumeraffairs.com

We have had the dishwasher for 4 years, and the dishwasher went out twice,
We have had the dishwasher for 4 years, and the dishwasher went out twice, the refrigerator also went out a few times. They just dont make stuff like they used to. To make matters worse it sounds like the fridge is getting louder and louder and I dont want to call the to call the techs back out.
Published: February 19, 2021
Jeffrey of Bolingbrook, Illinois
Source: consumeraffairs.com

GE appliances were installed in my new build home including a brand new, ne
GE appliances were installed in my new build home including a brand new, never used microwave. When we did our walkthroughs the microwave appeared to work (turned on, timer ran, etc.) but after signing we found out that the unit was a dud and the microwave emitter did not work so nothing was ever heated regardless of the run time. We have called GE several times only to get extremely rude and dismissive customer service reps (“Audrey” if that was even her real name). They refuse to replace a brand new unit that never worked and insist on trying to repair it, but we are also being told that this will take several trips as the technician will only first come to inspect it then a second trip will be needed to bring out the necessary parts (they don’t carry them in the truck because they are “fragile”). I’ll never be using a GE product again.
Published: May 16, 2019
Patrick of Frederick, MD
Source: consumeraffairs.com

Microwave Model HVM1540LP1CS... This microwave was installed 6 years ago wh
Microwave Model HVM1540LP1CS... This microwave was installed 6 years ago when I built my home. I live by myself and the microwave has only been used by me. I loved this microwave until suddenly it began to turn on by itself and I would often hear popping noises. I looked up reviews of this GE microwave and found that this is a frequent problem with GE microwaves. Fires were reported in a couple of reviews so I immediately unplugged mine, as a safety precaution. If this happens frequently with these microwaves, why isnt GE replacing the parts for the defective machines since they can be fire hazards?
Published: February 16, 2017
Mary Lou of Boerne, TX
Source: consumeraffairs.com

Bought all new General Electric Appliances in 2002. Dishwasher, Washing Mac
Bought all new General Electric Appliances in 2002. Dishwasher, Washing Machine, and Dryer replaced after 6 years. Handle on Advantium Microwave replaced twice at the cost of $50 for handle made of plastic? Today our house smelled like burning plastic which upon inspecting dishwasher, found the heating element was COOKING everything in dishwasher. Got so hot that is melted the silverware bin and anything plastic in dishwasher. Glad we were home to unplug unit which we could not reset the controller on door of unit. Consumer Product Safety Commission is aware of this incident and is VERY common complaint with this Manufacturer. I have been on hold for 30 minutes with GE consumer relations phone number 1-800-386-1215. Was told by automatic system wait time was going to be 5 minutes. Figured I would write complaint on here as well while holding...READ CONSUMER REPORTS and stay away for General Electric Products!!! Model Number is PDWF480P00SS. Serial number is GS734641B.
Published: November 18, 2014
Michael of Strongsville, OH
Source: consumeraffairs.com

A few years ago, I purchased a brand new GE microwave oven. A week ago the
A few years ago, I purchased a brand new GE microwave oven. A week ago the microwave oven stopped working. I contacted an Appliance Repair company for repair. When the tech came & disassembled the microwave oven, he discovered pliers inside the oven. We took pictures of it (BTW, it wasnt the cause of the problem). I contacted GE to alert them of this & they told me that the robots that assembled the microwave oven probably dropped it in there. Then they said they will send a tech to my residence to investigate. I told them that the pliers was removed & the microwave oven is fixed & assembled. Nonetheless they sent a tech anyway. I told the tech what his Customer Service said & he said he wasnt surprised about the tool being inside an appliance from GE & GEs response. In summary, I would not recommend purchasing any GE products. They proved their products are a safety hazard & they dont care about the consumer nor their safety. All they care about is taking your $$$.
Published: February 2, 2019
Lester of Las Vegas, NV
Source: consumeraffairs.com

We purchased our GE Cafe stainless steel dishwasher in May of 2012. Periodi
We purchased our GE Cafe stainless steel dishwasher in May of 2012. Periodically, it leaks around the bottom of the door. I have to put a plastic container on the floor to catch the water. This is bad enough and very disappointing, but the next and most important issue I have with it is the fact that it doesnt clean properly. I always, each and every load, rewash 3 to 4 items. The stainless handles also get very hot to the touch, which isnt very safe for a toddler. If I had the strength, Id pick it up and throw it out the back door. A dishwasher is designed to do one thing, wash dishes; its not a difficult concept. It is supposed to make life easier, not harder.
Published: March 25, 2013
Lynn of Weston, CT
Source: consumeraffairs.com

This review is of a low end dishwasher with simple controls. It has a plast
This review is of a low end dishwasher with simple controls. It has a plastic tub. The racks seem poorly designed. Bowls are hard to fit in. It cleans competently if it has hot water when it starts and a high quality detergent. Its basic and does the job. Pretty quiet too.
Published: March 15, 2020
Joel of Laguna Woods, CA
Source: consumeraffairs.com

This dishwasher was provided in our new manufactured home. It is the cheape
This dishwasher was provided in our new manufactured home. It is the cheapest and loudest dishwasher I have ever had. But to be fair, I didnt pick it out. My friend just bought a new Bosch dishwasher and returned it because it didnt come with a heating element! Make sure (with the new energy saver models) that it comes with a heating element! Spots all over her glasses!
Published: January 8, 2016
Beth of Delta, CO
Source: consumeraffairs.com

My GE dishwasher is 34 years old and it still cleans every dish, pot, pan a
My GE dishwasher is 34 years old and it still cleans every dish, pot, pan and silver spotlessly. It has never needed a repair and the racks are in near perfect condition.
Published: January 27, 2018
Shirley of Westminster, Coloradoshirlrs
Source: consumeraffairs.com

We have had GE come out to our house 8 times and even our same repairman ad
We have had GE come out to our house 8 times and even our same repairman admits this product is a lemon, but he is not allowed to say it to get us a new one. The company wont let him! Our dishwasher never has cleaned dishes properly and it has leaked over 10 times! It floods our kitchen, hallway, and basement. We had to rip the carpet off our stairs and now the water is ruining the drywall! We just video recorded it leaking and running under our refrigerator, down the basement stairs, and soaking our storage! We are currently calling our lawyer to get something done about this! GE never stands by their appliances!
Published: October 12, 2012
Lonnie of Edwardsburg, MI
Source: consumeraffairs.com

I had nothing but problems since day 1. The dishwasher has never cleaned di
I had nothing but problems since day 1. The dishwasher has never cleaned dishes properly. We have to pre-scrub. The soap dispenser does not operate properly. The keypad stopped working after only 2 years.
Published: June 16, 2013
Jack of Chicopee, MA
Source: consumeraffairs.com

GE dishwasher caught fire - not part of recall. I arrived home for lunch to
GE dishwasher caught fire - not part of recall. I arrived home for lunch to find smoke alarm going off and kitchen hot and hazy. Determined it was dishwasher and opened to thick black smoke pouring out. Heat so extreme cups/dishes and racks and spinning thing on bottom had melted and adhered to elements, each other and bottom. Parts of the dishwasher itself are warped (steel!). Granite countertops too hot to touch and wood cabinetry surrounding it darkened. Dont know the extent of that damage yet. Thank GOD I came home for lunch- I normally do not. I truly believe our house would have been on fire.
Published: October 11, 2016
Anthony of Destin, FL
Source: consumeraffairs.com

I purchased a GE dishwasher model GSD2100v50BB on June 6, 2016. By March 9,
I purchased a GE dishwasher model GSD2100v50BB on June 6, 2016. By March 9, 2017, a switch broke which caused the machine to be stuck in the wash cycle for over an hour before it was discovered. This caused soapy water to flow out of the machine all over the floor. It was fixed under warranty but by June 29, 2017 it broke again. It is no longer under warranty and it will cost $70 to 100 to fix it again. It was purchased at Home Depot and they state it is to be handled by GE. GE states that since a year has elapsed, they are not responsible for the repair.
Published: July 6, 2017
Glenda of Topeka, KS
Source: consumeraffairs.com

We built a new home in 8/19. Much to our dismay, the builder only offered G
We built a new home in 8/19. Much to our dismay, the builder only offered GE appliances. We had a bad experience with a GE appliance in the past so we went with the most expensive offered, the Profile series. Nine months into our new home, the microwave push button to open the door broke (with food stuck inside). I was only able to schedule an appointment through an automated system. Days later, repairman breaks door trying to get food out. Parts were ordered and new date was set for one week later. Day before that appointment, I got a call canceling my appointment due to the part being on backorder. The entire call took 57 minutes. New appointment was set for an additional week. Again, appointment canceled and part was ordered from third party. Third appointment was a repeat yet again (but without a call and with repairman showing up). The rep did say she would send $70 for us to buy a small microwave while waiting. We are now at three weeks without our microwave being fixed and I have spent HOURS on hold trying to get to a resolution. Last representative asked why I even made an appointment if I didnt have the parts. What!! They have scheduled the appointments. I asked to talk to a supervisor but then was told it would be 24-48 hours before someone could call me back. The rep said this is the timeframe they quote for a callback but she didnt know when anyone would actually call. No idea how much longer we will have to wait-it seems we are at their mercy. When buying new appliances in the future, we will ask who services their warranty! Either way, we will never buy GE appliances again.
Published: June 16, 2020
Donna of Round Rock, TX
Source: consumeraffairs.com

I have to agree with other post about the customer service. Our dishwasher
I have to agree with other post about the customer service. Our dishwasher is only 15 months old. First call went fine after that everything is with email. Tried calling several times to get correct parts shipped after only getting one of three needed, I called and finally after 45 minutes an agent answered. After several attempts to get recommended parts and repairs we are now having additional issues. The quality of the GE brand has really gone down compared to our older products that lasted 15+ years. Now waiting for a new assessment of what the issue might be and hopefully will be able to get the parts without issue.
Published: January 20, 2021
John of Normal, IL
Source: consumeraffairs.com

It is functional and does the work. We are impressed with the large drum wh
It is functional and does the work. We are impressed with the large drum which takes a good load. It runs smoothly but with some noise. However we do not mind this as the end product is what we wanted.
Published: March 5, 2020
Suman of San Leandro, CA
Source: consumeraffairs.com

This dishwasher is less than 4 years old and the rack is rusting away. It s
This dishwasher is less than 4 years old and the rack is rusting away. It seems like it happened overnight. I didnt notice anything and then all of a sudden the first is everywhere! The metal inside of the plastic is even disintegrating. It seems like it was rusting before the plastic coating came off. The only good thing I have to say about this dishwasher is that it is quiet. At 4 years old I dont think I should be having to replace both teams!
Published: October 13, 2016
Diane of St Peters, MO
Source: consumeraffairs.com

GE Profile dishwasher washes dishes, pots, and cutlery well. Nice capacity.
GE Profile dishwasher washes dishes, pots, and cutlery well. Nice capacity. Also has an antibacterial cycle which is handy when someone is sick. Doesnt have a grinder in the drain (which my KitchenAid had) so I rinse everything before I put it in the GE dishwasher.
Published: January 8, 2016
Pen of Monroe, CT
Source: consumeraffairs.com

The first GE microwave never worked right out of the box. I took it to scho
The first GE microwave never worked right out of the box. I took it to school and let my Physics students (I am a science teacher) tear it apart and find the trouble. The magnetron was broken. Since it could possibly have happened bringing it home, I decided to let it go and went and bought a new one. This one is less than a year old and has the very scary habit of coming on by itself. When I go in there, it says it is defrosting, or beverage, or any number of reasons. Tonight, I will unplug it, chunk it, and go buy another microwave. One can bet that I will never buy another GE product.
Published: June 5, 2012
Beverly of Cleveland, OK
Source: consumeraffairs.com

I have a built in model that is now 9 yrs old and still operates as well as
I have a built in model that is now 9 yrs old and still operates as well as the day I bought it! I will definitely buy GE again. I have family members that have owned 2-3 microwaves to my one, that screams quality.
Published: July 5, 2019
Kristine of Hilton, NY
Source: consumeraffairs.com

I purchased this GE Profile dishwasher last June, I paid $1,499.00 for it a
I purchased this GE Profile dishwasher last June, I paid $1,499.00 for it and have had three (3) service calls. The first one said the water is not hot enough, the second one said run the water in sink and get hot before you use the dishwasher. The tech was here again this morning and called in to tech services and was told put plates on the right side of the rack only and the dishes will get clean. Are they kidding me? I called the 800 number for customer service and was told by Dominic (rep in customer service) that they would replace the dishwasher and allow me a 40% discount on a new one because this one is working as designed. It is my understanding that the dishwasher should wash dishes, so that tells me it is not working as designed. I want a new dishwasher, preferably one that washes the dishes and not one that I have to pay an additional 60%. Are you kidding me? This is not right. I have read the reviews on this dishwasher and it seems everyone who purchased the dishwasher I have are having the same problems and it is not working as designed. Please let me know asap when the replacement dishwasher will be delivered. I will not pay an additional 60% for another. It is not right that you would keep making excuses until warranty runs out. I notified you of this problem one month after I purchased it and I have lived with this problem for almost one year and now you tell me that you will give me a discount on a new one. I have already paid for a new dishwasher and that is what I expect in return. Thank you. I expect to hear from you soon.
Published: May 17, 2012
Glenn of Powder springs, ga
Source: consumeraffairs.com

This is the second time that my GE microwave oven is peeling the paint on t
This is the second time that my GE microwave oven is peeling the paint on the inside of the oven. We paid over $240.00 the first time and think that this is a serious flaw this particular oven has. I think that the company should be liable, not the consumer.
Published: July 28, 2012
Keith of Metairie, LA
Source: consumeraffairs.com

After many searches trying to do due diligence, we bought a GE dishwasher o
After many searches trying to do due diligence, we bought a GE dishwasher online Nov 2014. It was delivered and installed two weeks later. The day (Saturday) after delivery we loaded it and started the cycle; water went in, the circulation pump started and then the machine stalled. The machine was reset pumped out, restarted but no further improvement.Called the GE service number and after a 20 minute wait was informed that a request would be placed to a local service company. Monday the local service company (30 miles away) called to inform us they had to reject the service request and that GE would set up another. Three days later GE was called again. They were unaware that the service request was rejected so had not attempted to find someone else. They could not get another company to respond and told us to arrange the service call ourselves, pay the bill and submit it to them.My wife and I are now wanting to return the machine but were informed we would have to go through the local Home Depot. They informed us that we would need to have GE arrange it. GE was called back and informed us that the dishwasher could not be returned as long as it could be repaired which leaves it to their discretion. The process to arrange these things took a long time, many delays and many phone calls back and forth to Home Depot and GE. The calls to GE often took 15 minutes to get someone who would forward the call to the service rep which placed back in another 15 minute queue. Do not believe that Home Depot will take returns. The advertising makes you believe they will take but they do not without GEs RGA which GE is reluctant to provide. Avoid GE. I am not the first to find out that GE warranty (one year) and service is poor and that they are more than willing to wait out the warranty to leave their customers with a possible lemon. Other dishwashers are available with 5 year warranties.
Published: November 20, 2014
Rod of Edmonton, AB
Source: consumeraffairs.com

In late March, we placed a service call under GEs one year warranty. The ou
In late March, we placed a service call under GEs one year warranty. The outcome - a gasket repair. Within a week or two, the door began to drip from both the right/left bottom. With having three teens, I figured someone opened the door and released some water. Well, that just wasnt the cause. Shortly over the next few days, the leak was consistent and I placed a service call to GE on 4/19. The customer representative offered, instead of a service call, to order some panels that fit it the bottom of the dishwasher. I stated clearly that our one year warranty was up on 4/25 and if this does not work, would GE address the issue with a service call? Answer was yes. Within a few weeks, I began to worry when I did not receive the panels. A call to GE was made; however, no documentation was noted of the call made on 4/19. However, GE stated the information might be in parts department, but regardless now, that call was made after one year warranty, extended warranty would fix the issue. Long story short, the extended warranty states problem initiated under GE and GE states the extended warranty is responsible because the call was made outside the one year warranty. I expressed that GE never fulfilled responsibility as GE did not even notify us that panels were not available for our unit. In the meantime, I am the one out of a working dishwasher. Now I know $539 may not be a lot to invest, but we feel the loss. The frustration and lack of responsibility to correct the repair is just beyond me. GE is responsible. Oh and did I share that lack of communication with GE is horrible? A promised call within 12-24 hours just doesnt happen. Again, I know most would say its not worth the frustration, but it makes me sad that GE and Assurant Warranty company can get away with what I know is wrong. Weve learned from this ordeal. No more GE products in our household.
Published: June 5, 2012
David of Clarion , PA
Source: consumeraffairs.com

I've always enjoyed GE products for a number of reasons. They are depe
I've always enjoyed GE products for a number of reasons. They are dependable and with care will last many, many years. My refrigerator lasted just over 20 years! My microwave is easy to clean and has never let me down over the years I've had it. GE products just last longer than other brands.
Published: July 23, 2019
William of Tupelo, MS
Source: consumeraffairs.com

Very heavy to mount above a stove, not enough watts. The model I have is 90
Very heavy to mount above a stove, not enough watts. The model I have is 900 watts, too many options for cooking different foods, not many parts are available to make a repair on any of the GE microwaves, I would not recommend purchasing a GE.
Published: July 17, 2019
Raymond of Washington, Pennsylvania
Source: consumeraffairs.com

GE Stainless steel dishwasher rust inside. Its more show than function. Siz
GE Stainless steel dishwasher rust inside. Its more show than function. Size is great. GE stated in writing that this is normal for GE stainless steel appliances as GE stainless steel is not real stainless steel. Rust is not covered by GE warranty!
Published: February 24, 2016
Uwe of Cape Coral, FL 33914
Source: consumeraffairs.com

This updated version came with this house. I am very happy with my dishwash
This updated version came with this house. I am very happy with my dishwasher, it is very quiet and is the top of the line. I love my refrigerator/freezer by the same company too.
Published: March 18, 2020
Linda of Peoria, AZ
Source: consumeraffairs.com

Microwave and convection oven together...perfect for heating food or baking
Microwave and convection oven together...perfect for heating food or baking. Very easy to operate. G.E.profile. Mounts over the stove with an exhaust fan and lights. Also has a rotating plate in it to heat evenly.
Published: July 13, 2019
Harold of Yantis, TX
Source: consumeraffairs.com

I bought the matching GE Microwave and Range four years ago. After three ye
I bought the matching GE Microwave and Range four years ago. After three years of usage, the plastic on the handle melted and peeled, making it very uncomfortable to open the door. It was caused by heat from the GE range below. It took months to replace and cost almost $150.
Published: April 28, 2021
Vasudha of Ellenville, NY
Source: consumeraffairs.com

Im just beginning the process of investigating this dishwasher I bought tha
Im just beginning the process of investigating this dishwasher I bought that doesnt work. I am a snowbird so this machine has only been used part time for a family of 2. We installed it March 2010 and it’s October 2013. But during that time frame weve only used it approx. 3 months in 2010, 7 months in 2011 and 7 in 2012 and 5 months in 2013. I noticed a smell of something burning before we left in May but thought it was something from the outdoors. So blew it off and left. When we returned last week, we discovered that the water wouldnt fill up but the heat would come on..... even if you turned off the heat feature!!!! And it gets hot. Weve unplugged it and was going to call GE repair tech until I read these reviews. Now I dont know what to do because its not under warranty.
Published: October 7, 2013
Jolene of Vero Beach, FL
Source: consumeraffairs.com

After only 4 hours of installation, the microwave turned on and the fan and
After only 4 hours of installation, the microwave turned on and the fan and light came on. It was not cooking anything. Inside of microwave was hot and I could smell a burnt electronics smell. I unplugged it, waited a few minutes, and when I plugged it in, it started up again. The LCD screen was scrambled, all lit up. Opening the door stopped the unit, but it started again when I plugged it in.
Published: March 5, 2012
Joey of Woodinville, WA
Source: consumeraffairs.com

Beware of GEs scam! My new house came with a GE microwave oven model JVM16
Beware of GEs scam! My new house came with a GE microwave oven model JVM1630. It no longer heats food so I called GE repair. Heres basically what they told me: It is likely the magnetron tube and it is still under warranty, so no charge to replace it but I would have to pay $99.95 for the repairman to come to my home to diagnose the problem. If I decided I didnt want to repair the microwave, I was offered a $100 coupon toward a new one but it had to be a GE and it had to be bought on their website only. If I decided to go ahead with the repairs, the $99.95 would be deducted from the bill and I would only have to pay for additional parts and labor. I repeatedly asked for a ball-park labor charge so I could make an informed decision as to whether it was cost effective to have the repairman come out or just get a brand new one elsewhere. The person on the repair line hung up on me! I called back and I was told the same thing; that no one could tell me what the labor cost estimate might be. I asked to talk to a supervisor and same story. I didnt schedule a repair because I was taking a long trip and wouldnt be using the microwave anyway. When I returned from my trip, I called GE repair and again they wouldnt give me a ball park figure. Frustrated, I decided to have the repairman just come out and repair the darn thing and an appointment was scheduled for the next Monday. I had to rearrange a Monday day trip to Wednesday and set the repair appointment. On Monday, it was starting to get late in the afternoon, so I called to find out if the guy was on his way. A recording said my call was noted and I would be receiving a follow-up call. About 10 minutes later, Kim in dispatch called to tell me she had to reschedule the repairman to Wednesday. I explained I already had an appointment on Wednesday. which was already changed because it conflicted with the repairman coming to my home. She told me the repairman couldnt come because his truck wasnt safe to drive so that whole day was shot. The appointment was rescheduled for Wednesday and I had to again reschedule my other trip. When the guy finally showed up on Wednesday, he told me to put a glass of water in the microwave and start it. Ten seconds later, he declared it to be the magnetron tube. He was at my house about 10 minutes, just long enough to take my $99.95 credit card payment and to give me an estimate of $246.90 to repair the microwave which included the free magnetron tube, a $20 part plus tax and labor. The estimate had instructions on how to get the $100 coupon if I decided to buy a new GE microwave, which he said is what most people do. He didnt seem like he came prepared to repair the microwave at all. I was so frustrated and already out the $99.95, so I told him to go ahead and repair it. He said I should call repair to schedule him to come back to repair it! I told him to just repair it now and he said he didnt think he had a magnetron tube in his truck. I asked him if he would go to the truck and check! He did, and nope, no tube and he left.I think this is a great scam GE and maybe others have going. Its entrapment. They get you to accept a repairman to come to your home and charge you nearly $100 for it, but give you a coupon for $100 for a new one but it has to be a GE and can only be bought from their website where they can go as high as $500 or $600. By the way, I got on the website to find a replacement. My model had been discontinued and the only one in my price range was also a discontinued model. They charge $75 to come out to install it and another $30 to take away your old one. I called local appliance stores to see if I could unload my old microwave for parts and they all said the same thing: stay away from GE products.
Published: December 2, 2011
Victoria of Lancaster, CA
Source: consumeraffairs.com

At least 3 times, with different people in our household, our microwave has
At least 3 times, with different people in our household, our microwave has started on its own. It was plugged in but with no input from anyone. We checked the website and no recall. Microwave just out of warranty. This was a disaster in the making. We took it as a sign to discard this appliance. GE NO MORE!
Published: January 4, 2014
Julie of Columbia, TN
Source: consumeraffairs.com

We purchased the following from GE: GE Profile refrigerator, dishwasher, mi
We purchased the following from GE: GE Profile refrigerator, dishwasher, microwave, oven and cooktop in 2006 (six years ago). Last six weeks, the refrigerator, dishwasher and cooktop broke! We have insurance through Assurant on the products since it was recommended. We purchased the insurance for repairs and parts. Refrigerator - the motherboard (if you have other words for this) went out (4 weeks for a part). Now it is fixed. Dishwasher PDW8280NSS - This was the final answer from GE Consumer Affairs:I do apologize for this entire experience. I will be more than happy to contact you today between the time frame of 02:30-04:45 PM CST. Any additional questions you may have, you can contact me quickest by email. Again, I do apologize and I will contact you later today to discuss further options available to you. At this time, being the part is not available, the best option would be to offer a prorate on this dishwasher for you in order to have a functioning dishwasher in your home. I do appreciate your patience in handling this matter and will most certainly speak with you this afternoon. Thank you. Really, I have a case manager? The products must be really ** good if you need this as a department. Everyone should rethink buying GE products. Never again. I am campaigning against them! I cant get the part on a six-year-old high-end dishwasher. We live in the US, dont we? This should be a class action suit!
Published: May 5, 2012
William of Davis, CA
Source: consumeraffairs.com

Coincidence or not but after posting my review, threatening to get the atto
Coincidence or not but after posting my review, threatening to get the attorney general involved, putting pressure on local GE distributor through the builder, we have received a replacement dishwasher. This is not a happy ending yet unfortunately.The installer who delivered the unit was filling in for someone who took a day off and was not familiar with complete process. He came to our house at 9am and left at 2:20pm after spending hours reading instructions and maps on how to put things together.The new unit works okay for now but does have a slow drip from the upper left corner. This has been an extremely frustrating battle and we are now more worried about what happens after the warranty runs out if problems continue.One option is to buy extended warranty and give GE more business, second is just to replace it with more reliable brand. I am giving GE two more stars for replacing the problem unit but we are still hurt from the entire process, especially after buying top of the line product. We truly feel that customer service people should have been more sensitive and understanding of the consumer instead of firing back. Their bad attitude really did not help and added more frustration.
Published: January 1, 1970
Vladi of Auburn, WA
Source: consumeraffairs.com

We have a 2017 GE profile built on microwave. The microwave started shootin
We have a 2017 GE profile built on microwave. The microwave started shooting fire inside the microwave a year ago. GE fixed it. Last week the microwave started shootings fire inside the microwave again. This time it was much worse. The GE technician told me it was not fixable. I called GE customer relations and was told too bad because it’s not under warranty anymore. They offered a minimal discount on a new similar model. The attitudes of the customer care representative and supervisor took me by surprise. They were curt and told me, Guess you should have gotten the extended warranty. When it comes time to replace my kitchen there will not be any GE products in it. GE does not stand behind their products. The tech told me there are issues with the profile microwave and he felt they would replace it. They did not replace it and were rude. I have been a loyal GE customer. Not anymore.
Published: November 21, 2019
Marie of Fernandina Beach, FL
Source: consumeraffairs.com

The GE dishwasher (model number GLD9312P02SS) I bought about 3 years ago is
The GE dishwasher (model number GLD9312P02SS) I bought about 3 years ago is not cleaning properly because the screening that keeps the bits of food out is disintegrated, and apparently, the part to fix it would cost over $300.00. I will never buy another GE product again.
Published: April 2, 2015
Tracey of Brampton, ON
Source: consumeraffairs.com

Just purchased a home with GE Appliances. Dishwasher suddenly wont start an
Just purchased a home with GE Appliances. Dishwasher suddenly wont start and showing 1H code. Nothing in the user manual that explains what this means. Called customer support. After they requested unnecessary personal information (like email address, physical address, etc.), I was finally able to ask what this code meant. She went straight to, We are unable to provide that information over the phone. We have to send one of our service technicians out to your home. She refused to tell me what the code meant, and instantly wanted to charge me for tech visit. I hung up. Then I googled it, and found out right away that it meant the start was paused/delayed for 1 hour. I had hit the delay button by mistake. This was not specified in the manual under Delay Start, nor was customer support trained or willing to provide the answer to such a simple question. GE Support is just a Scam.
Published: August 9, 2018
Antoinette of Tucson, AZ
Source: consumeraffairs.com

We had a GE microwave that my parents got when I was in elementary school t
We had a GE microwave that my parents got when I was in elementary school that lasted us through graduation (when I got it), and it then lasted me another 6 or 7 years after that. It was a great microwave, so we went with GE for our next one. What a mistake that was. The new one died completely less than a year after we got it (less than a year after its manufacture date at that!). The one after, one of the same make and model, lasted 3 years to the month after its manufacture date. Sorry GE, but I just do not have any interest in spending so much for so short a lifespan on your products, and its a damn shame that your quality has suffered so badly that you have lost a once-loyal customer of your brand.
Published: November 2, 2015
Shawn of Las Cruces, NM
Source: consumeraffairs.com

I replaced a GE JEM25 microwave when the Magnetron gave up with a PEM31DWW
I replaced a GE JEM25 microwave when the Magnetron gave up with a PEM31DWW unit. Within 14 months the paint on the ceiling of the oven started flaking off. Contacted GE and they offered to sell me another oven for $166. After reading all the negative reviews on this site, I dont think I will ever buy another GE product.
Published: February 21, 2014
Rob of South Lake Tahoe, CA
Source: consumeraffairs.com

I was advised to replace the timer #WD21X10059. I replaced the timer and it
I was advised to replace the timer #WD21X10059. I replaced the timer and it still doesnt fill water. I purchased this 2000 Hallmark Park model and the seller said the dishwasher has never worked. The model #GSS1800Z01 does not add water when turned on. The water line has been checked and is OK. Is there a service bulletin on this unit?
Published: August 29, 2012
Gene of Indio, CA
Source: consumeraffairs.com

We installed a GE Spacemaker Microwave Oven /Range Hood in 2005. We used it
We installed a GE Spacemaker Microwave Oven /Range Hood in 2005. We used it mainly for the overhead light over the range, the timer, the vent fan, and only occasionally to microwave vegetables. On 8/5/2011, I put a dish of eggplant in a glass dish to heat up and the microwave shut down completely to the point that I had to check the circuit breaker to see if the switch was shut off. The microwave and everything associated with it is dead.
Published: August 8, 2011
Lynn of Southfield, MI
Source: consumeraffairs.com

We purchased a new home November 2013, which came with all GE appliances. T
We purchased a new home November 2013, which came with all GE appliances. The problem is the dishwasher racks. The plastic has fallen off the metal, and the metal has rusted away leaving nothing to hold the dishes in place. I contacted GE and they said it is out of warranty. A new rack is over $100.00 and now I see the top rack is rusting also. I have never, in my seventy-eight years such junk. I am surprised GE would put their name on it...
Published: September 1, 2015
Russell of Woodstock, IL
Source: consumeraffairs.com

It is about six years old, great dishwasher. The bad part is the new deterg
It is about six years old, great dishwasher. The bad part is the new detergent! GE profile, pre-rinse, preheat water, everything, including enough water. Hold everything, unfortunately, now aluminum must be hand washed. Good looking, curved front. Its great, I shudder to think what the new low water usage ones will be like. I HATE my new low water usage washing machine. I HATE the reformulated dishwasher detergent, can be used on anything aluminum, now I use lots more water hand washing all aluminum items!!!
Published: February 24, 2016
Kathryn of Chandler, AZ
Source: consumeraffairs.com

I bought GE Profile dishwasher (PDT750SSFSS) from Home Depot on Sept 2014.
I bought GE Profile dishwasher (PDT750SSFSS) from Home Depot on Sept 2014. First week it had some drying issue and GE service technician told no issue with dishwasher. After 4 months, electronic control board stopped working and GE service technician replaced the board. It worked for about a month and again same control electronic board failed and need to be replaced by GE technician. Again within a week again board failed for 3rd time. This time I asked for a replacement from GE since same board failed 3 times but GE refused to replace and told they can only repair and cannot give a replacement of dishwasher. Again for 4th time same control board failed now and I have contacted Home Depot for help. I dont know what to do this time and I dont want to repair this dishwasher anymore. It is only June 2015 and it had been repaired for more than 4 times. Ill try through Home Depot to get a replacement, if not Im planning to go through consumer court and file case against GE Profile. I would appreciate if somebody can help in resolving this issue and you can contact me through my email.
Published: June 4, 2015
suresh of Charlotte, NC
Source: consumeraffairs.com

Have owned, installed, and repaired many dishwashers throughout the years a
Have owned, installed, and repaired many dishwashers throughout the years at various houses. This GE unit is by far worst dishwasher that I have ever had the displeasure to install and operate, and it replaces a Kitchen Aid unit that started a fire, see **. Specifically the GE unit had the control panel break off due to misalignment, requiring repair, the drain bulkhead fitting was poorly designed and caused a leak, requiring repair, the water solenoid valve failed in the 2nd year, and finally the door does not lock closed without significant care and attention to alignment and requires many attempts to lock closed for the start of cycle. This is the worst and I cant wait to pull it out and replace it.
Published: March 12, 2020
Luke of Norristown, Pennsylvania
Source: consumeraffairs.com

Our first microwave lasted 15 years now this one 1.5 year. No help just buy
Our first microwave lasted 15 years now this one 1.5 year. No help just buy a new one. Or pay 100 for their service call. 100’s of consumers with same exact problem and they just get away with it. Ridiculous.
Published: January 29, 2021
Lisa of Harrison Township, MI
Source: consumeraffairs.com

We just purchased a new home and moved in about a month ago. The builder wo
We just purchased a new home and moved in about a month ago. The builder would only put in GE appliances despite our protests. We had purchased another new home 2 years before with a new GE water softener and GE reverse osmosis system. In the 2 years we were there, we had service people over on multiple occasions because they never worked correctly. The common message from all the service people was that GE makes junk. Corporate designed garbage designed to last only as long as the warranty. Dealing with GE was always a nightmare with long waits and customer service that worked banker’s hours. In other words, GE does not stand behind its garbage.In any case, we just bought another new house and the signature series microwave (billed as the best they make) would start to run spontaneously and beep when nobody was near it. We had to shut off the power to it just to make sure our house did not burn down. We researched it on the web and determined the keypad was bad. We told them this when we called in the warranty. They took a week to send a technician who would only work banker’s hours and forced me to take a day off work. He gets here and tells me that he had just tested the microwave and learned the keypad was bad! Duh! He then proceeds to tell us that he did not bring a keypad and that he would have to order one that would be mailed to our house. We live on a new street which address is not recognized by FedEx so we told him he needed sent to himself. He refused. He assured us that we would get it. So, Friday 3:00 pm rolls around and no part shows up so we call to find out what is going on. Mind you, I have already scheduled Monday off work at this point. They tell me that the part is back ordered and that they have no idea when they can ship it. Additionally, they have a wrong address for our house. We tell them the correct one and they tell us their computer does not recognize it. She cannot tell us when the part will be available. We tell her that this is unacceptable and that if they cannot replace the part, they need to replace the microwave. She says that is not her department and we have to call their customer department on Monday which is open from 8 to 5 pm Eastern time! We live on the West coast!!! That means they are only open until 2:00 my time and I have a job where I cannot make calls during the day. I can’t do it at lunch because the hold times are over an hour!!! I guess I have to get up at 5 or take the day off.When I tell people in the know about this, they just laugh and say, “whaddya expect!?!, its a GE!”. We have been about a month with a brand-new microwave that has never worked and GE is impossible to reach and has not even ordered the part!!! We are toying with the idea of just replacing the piece of junk with a product manufactured by a reputable company like Samsung or LG from a box store who will honor returns and take the home builder to small claims court. In any case DO NOT BUY GE PRODUCTS!!! You have been warned. They make cheap junk that never works right and play games so they dont have to honor their warranties. This is a New York Corporation run by people who do not care about customers, honor, or integrity. They make backdoor deals with shady homebuilders to peddle their junk exclusively and you will have to replace it in two years. Learn from our mistake in buying GE. They bring junky crap to life. Garbage Electric is what they should go by.
Published: December 9, 2017
Brian of Peoria, AZ
Source: consumeraffairs.com

I bought a dishwasher 2 1/2 years ago, along with GE fridge, microwave, con
I bought a dishwasher 2 1/2 years ago, along with GE fridge, microwave, convection oven for my remodeled kitchen. It was less than a year old, when the dishwasher control board went. GE fixed it for no charge, as it was under warranty. They sent the part, and the repairman was great. A little over a year later, the same thing happened. It is no longer under warranty. I spoke with a supervisor about this. This dishwasher was just over 2 years old, and again, the same thing happened. They were very nice, and sent a man over, after sending the same part in the mail, and again, he was very nice, and I was called to see if everything was to my satisfaction, and it was. I was not charged. It is now a few months later, and the machine will not begin the cycle. The lights are on, blink several times, then finally go off altogether. I did the troubleshooting suggestions, including turning it off via the circuit breaker to reboot, and still nothing. I am so angry. This is a relatively new machine. I am so disgusted that I will never buy another GE appliance, and strangely, I have stock in the company. Its a small amount, but stock nonetheless. What a shame. Now, I have to spend a lot of money on a repair that I should not have to. GE charges $90 just to walk in the door. I was told the second time it would be over $200 to repair a 2 year old machine. It is not the customer support nor repairmen that I am so angry about, rather, it is the ** machine, which is not even 3 years old! The thing is, I always try my best to buy American products, even cars. Before I call in a repairman, I am going dishwasher shopping, in case I decide that it is simply not worth an over $200 repair. I will not be looking at GE.
Published: February 27, 2012
Marjorie of Nesconset, NY
Source: consumeraffairs.com

Just bought a Monogram dishwasher one week ago, and the front sound barrier
Just bought a Monogram dishwasher one week ago, and the front sound barrier fell off. The service man came out, took a look, and said it was not a big deal. I questioned him why it fell off within such a short period. He stated that it was GEs policy: to make Monogram quieter than competitors, they put in sound barrier in front. However, it fell off often. Since it does not affect how the dishwasher work, GE does not believe that it is a big deal. Therefore, no need for quality control, and he will use new glue to glue it back. No guarantee that it will not fall off later... What is GE stand on the engineering products any more? Will never buy any more GE product...
Published: December 12, 2014
Jin-Fa of New Albany, OH
Source: consumeraffairs.com

First impression was good but then went use it and found the basket was sha
First impression was good but then went use it and found the basket was shallow. This was not a cheap one and was very quiet when running but multi loads have to be run. Overall the looks are good and the mechanics all are holding up fine. The smaller inside is the killer for me.
Published: March 17, 2020
Todd of Lexington, SC
Source: consumeraffairs.com

I love the GE. I bought a GE dual fuel range about 3 years ago when my 6 yr
I love the GE. I bought a GE dual fuel range about 3 years ago when my 6 yr old Frigidaire stove caught fire. Always wanted to cook with gas but have electric oven and broiler. It's also easy to clean the cooktop unlike older gas stoves. Love the big fast boiler eye.
Published: August 26, 2017
Marty of Durham, NC
Source: consumeraffairs.com

We sent the rebate form in, and they denied our claim. It was for a dishwas
We sent the rebate form in, and they denied our claim. It was for a dishwasher that was recalled. We had to buy another one and only received $100 for the rebate after having to spend $500 on a dishwasher, but the rebate was denied! Unbelievable. We have written GE and the FTC with no response.
Published: March 27, 2013
Kristen of Mission Viejo, CA
Source: consumeraffairs.com

Their service department is absolutely terrible. The motherboard went out a
Their service department is absolutely terrible. The motherboard went out after only 8 months of use. They never notified the appliance repair company that the part was back ordered (I had to follow-up on that) and every step of the way I kept being told someone will follow-up in 2-3 business days. No one ever followed up with me, I had to call to check on the status of my claim EVERY time. The request for a replacement dishwasher after two weeks was denied because the part was going to be available in another week, but then I wouldnt receive the part for a minimum of another week after that. When I asked to speak to a superior she refused and told me no one was available. After demanding to speak to one I was told they would contact me in ANOTHER 2-3 business days (well see if that ever happens). This is (still going on) an absolutely awful service experience. I dont care that the dishwasher broke, I care that theyve handled it so poorly.
Published: June 27, 2018
Melanie of Bakersfield, CA
Source: consumeraffairs.com

I purchased my machine in 2019. The only concern I have with this machine i
I purchased my machine in 2019. The only concern I have with this machine is that I’m never sure of the amount of water that fills the tub with some features that I’m not used to. The tub on this machine enables me to wash very large loads including my queen size quilt. After washing, my clothes are practically dried which cuts down on my electric bill for the dryer. The drain and spin feature allows for a drier finish. Everything else is good. As long as you’re using the right soap the clothes are the cleanest.
Published: May 19, 2020
Cheryl of New York, NY
Source: consumeraffairs.com

We have a lower end GE stainless steel model that came with the purchase of
We have a lower end GE stainless steel model that came with the purchase of our new build home. The washer is just average and does not have a huge capacity. For only 2 people in the house it gets the job done in general.
Published: January 8, 2016
Brian of Merrimack, NH
Source: consumeraffairs.com

My microwave also began peeling under the glass within a few years after we
My microwave also began peeling under the glass within a few years after we purchased it. I contacted GE and they claimed they never heard of that type of complaint before and there was no recall. I knew it could not be just my appliance that was doing this. It is peeling A LOT under the turning dish, but unfortunately I cant afford to buy another oven/micro appliance now. When I can IT WILL NOT BE A GE!!!
Published: February 13, 2015
diane of Holtsville, NY
Source: consumeraffairs.com

Touchpad for CVM2072SM2SS stopped working. This touchpad has been creating
Touchpad for CVM2072SM2SS stopped working. This touchpad has been creating issues for the last couple of years. Few reconnection of wires got it working for the last few times and now it is completely broke. GE is not ready to help with fixing the issue. It wants to sell me another microwave CVM1750SHSS which seems to have similar issues (also the plastic handle for those microwaves seems to fall apart due to heat). In fact, the reviews for the whole range of GE Cafe series seems to be pretty bad. GE is not owning up the design issues. Too bad!
Published: February 2, 2016
Gopal of Foster City, CA
Source: consumeraffairs.com

The way you put bowls in this model doesnt allow for cleaning them complete
The way you put bowls in this model doesnt allow for cleaning them completely. You must wash the bowls AFTER cleaning them in dishwasher. Waste of time & money. Capacity smaller, noise louder. Not good value.
Published: March 14, 2020
Linda of Pahrump, NV
Source: consumeraffairs.com

I have a three-year-old over the stove microwave Model JWM1540DN1WW. The me
I have a three-year-old over the stove microwave Model JWM1540DN1WW. The message Keypad shorted - Service may be needed appeared on the screen and no buttons are responding to any commands. I called GE and was told it would cost $89 plus parts and labor to have a technician come and look at it. The same message appeared two months ago and a few hours later, the microwave started working by itself after being unplugged a few times. This time, it is not working. I will buy a different brand rather than pay money to fix this one. Anyone had the same problem?
Published: April 15, 2013
Paula of 32824, FL
Source: consumeraffairs.com

This is a very nice brand of microwaves. Has easy touch from 30 sec to 10 m
This is a very nice brand of microwaves. Has easy touch from 30 sec to 10 mins. Meaning you touch start for the 30 sec and press 1 for one min - just hit start after. The only bad thing is the plastic coating over the buttons is starting to rip. Not a big deal just doesn’t look as nice.
Published: July 2, 2019
Lisa of Luxemburg, WI
Source: consumeraffairs.com

GLDT696 series dishwasher - I have put up with my GE appliances and their p
GLDT696 series dishwasher - I have put up with my GE appliances and their problems for years, but now I will throw in the towel. Our Contractor appliances were replaced 5 years ago when remodeling the kitchen. Ten years of no problems with cheap stuff replaced with Stainless Steel GE ovens, fridge, microwave and dishwasher. I will only mention the dishwasher in this posting. Bottom line... Wish I went with another manufacturer. The washer has a gasket that loves to fall out of place creating leaks or floods. The pump has failed after the one year warranty. The control board has been replaced twice and today it looks like there will be a third one. That is if I am stupid enough to hold on to this piece of junk. If I buy another manufacturers steel front dishwasher it will not match the other appliances. At this point I dont care. Unlikely to ever buy a GE appliance again.
Published: February 20, 2016
Lou of Hilton Head Island, SC
Source: consumeraffairs.com

We have a full size counter top GE microwave. It is about 3 years old and t
We have a full size counter top GE microwave. It is about 3 years old and there have been no problems. Our last microwave was also a GE and it lasted about 15 years before it started to suffer from occasional electrical arcing inside, while in use. We simply stopped using it and after reviewing all models, chose to buy another GE and it has been great. We have an over the range micro at our summer home - a Frigidaire and not as good. Our research shows it will likely fail long before the GE.
Published: December 14, 2015
Doug of Brampton, ON
Source: consumeraffairs.com

My GE Adora microwave is about 6 years old and for the last year it has had
My GE Adora microwave is about 6 years old and for the last year it has had an issue with moisture in-between the glass front door. It was streaky and now I have cloudy blotches. Called GE repair and it would cost close to $90 just for service call not including parts/labor. Think twice before purchasing this microwave. Not a happy consumer.
Published: November 25, 2014
Gilda of Tampa, FL
Source: consumeraffairs.com

Installed 07/06/2015 While I was asleep on 12/09/18 the oven appeared to st
Installed 07/06/2015 While I was asleep on 12/09/18 the oven appeared to start microwaving an empty oven on its own. When I came down 5 hours later the microwave had no power. I opened door and turntable had melted and glass had exploded. The ring under it was burnt and melted in one location. Top of cabinet on right side was hot. Then the internal circuit breaker restored itself and started some recovery process making odd noises sounded like the magnetron was trying to run since the top was getting hotter, after a minute the internal circuit breaker shut it down again. I then unplugged it. It appeared the magnetron started heating on its own and turntable did not rotate. All of the heat was concentrated at 12:00 edge of glass turntable. It also burnt the metal floor under that spot.
Published: December 11, 2018
Don of Bellevue, NE
Source: consumeraffairs.com

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