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GE Microwave Model JNM7196BLTS
GE Microwave Model JNM7196BLTS
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GE Microwave Model JNM7196BLTS

GE - 1.9 Cu. Ft. Over-the-Range Microwave - Black stainless steel

Get consistent results with this 1.9 cu. ft. GE over-the-range microwave. Its automatic time and power controls include a melt feature to heat butter and cheese smoothly and a defrost option that adjusts according to food weight. Remove smoke and odors quickly with the four-speed venting fan on this GE over-the-range microwave.

Manufacturer: GE

MODEL: JNM7196BLTS

MSRP: $524.00 USD


GE Microwave Model JNM7196BLTS Error Codes

CODE: F1  
PROBLEM: Open Thermal Sensor, due to excessive heat in microwave cavity 

CODE: F2  
PROBLEM: Shorted thermal sensor 

CODE: F3  
PROBLEM: Shorted touch pad panel 

CODE: F4  
PROBLEM: Open humidity sensor 

CODE: F5  
PROBLEM: Shorted humidity sensor 

CODE: F6  
PROBLEM: Shorted temperature probe 

CODE: F10  
PROBLEM: Shorted touch screen 

CODE: Probe  
PROBLEM: Open temperature probe or the probe is not plugged in during a temp cook function. Make sure probe is firmly inserted into the wall of microwave and the food item. 

CODE: 888, 8888 or PF  
PROBLEM: It is possible to see this display upon initial installation or after power was restored due to a power failure. This display can be cancelled and normal operation resumed by touching the CLEAR pad. The clock can be reset on models so equipped. 

CODE: 18 power watch code  
PROBLEM: Indication of an issue with the electronic control in the microwave. 
 


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Related Error Code Pages:
GE Refrigerator Error Codes, GE Range Error Codes, GE Washer Error Codes, GE Dryer Error Codes, GE Microwave Error Codes, GE Dishwasher Error Codes, GE Water Heater Error Codes,

Related Troubleshooting Pages:
GE Refrigerator Troubleshooting, GE Range Troubleshooting, GE Washer Troubleshooting, GE Dryer Troubleshooting, GE Microwave Troubleshooting, GE Dishwasher Troubleshooting, GE Water Heater Troubleshooting,

Related Repair Pages:
GE Refrigerator Repairs, GE Range Repairs, GE Washer Repairs, GE Dryer Repairs, GE Microwave Repairs, GE Dishwasher Repairs, GE Water Heater Repairs,

Related Parts Pages:
GE Refrigerator Parts, GE Range Parts, GE Washer Parts, GE Dryer Parts, GE Microwave Parts, GE Dishwasher Parts, GE Water Heater Parts,


GE Microwave Model JNM7196BLTS

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Product Reviews:

The arching of the metal rack caused smoldering in the microwave. I prepare
The arching of the metal rack caused smoldering in the microwave. I prepared a baked potato in the microwave. I smelled something burning. I assumed the potato was burning. I removed it, used the microwave again and smelled the burning again. Upon close examination, I removed the rake and that is where the burning and smoke is. The plastic hook/holder was melted and the side of the microwave was charred. I called GE and they said I should not have been using the rack with such a small amount of food. I have used this microwave almost daily for years - I never knew this. They said its safe. I dont believe it is. They told me to call repair. Im not satisfied.
Published: June 7, 2012
Susan of Kendall park, NJ
Source: consumeraffairs.com

The dishwasher malfunctioned and flooded our home. The dishwasher continued
The dishwasher malfunctioned and flooded our home. The dishwasher continued to run even with the door open and the display showing “leak detected”. We had started it before we left the house and it had been running for about 20 minutes when we left. When we came home hours later, hot water was still being produced by the dishwasher and had flooded our kitchen and basement. We could not stop the dishwasher with buttons at that point and had turn off electrical and water supply to it. The absolute worst part is they will not replace or refund it even though it’s less than six months old. They are only offering to service it and expect me to continue using it.
Published: April 17, 2019
Randolph of Salem, VA
Source: consumeraffairs.com

I purchased a Ge profile top of the line microwave installed over an electr
I purchased a Ge profile top of the line microwave installed over an electric oven. After 3 months the plastic handle came off and Ge replaced the entire door. This handle has now come off 3 times. The service tech said it has a plastic connector that weakens over a stove. It supposed to be mounted over a stove. This is just poor design and totally unacceptable for their top of the line microwave.
Published: April 6, 2015
William of Woodbury, NY
Source: consumeraffairs.com

This unit was purchased at Lowes on 11/22/16 and installed by our plumber s
This unit was purchased at Lowes on 11/22/16 and installed by our plumber shortly thereafter. Its not even 6 months old! It was poor at drying at first and then stopped drying altogether about a month ago. The GE Customer Service has sent a repairman here on 4 occasions in the past few weeks, sent faulty parts, including an element and a board (Im guessing that they mean a motherboard) but it is still swimming in water. Ive asked them to replace the dishwasher, to which they have refused. Yes we are irate, and rightly so. Whatever happened to quality manufacturing and decent customer service? I will never buy another GE product again. There should be lemon laws for appliances.Now we are being informed that the parts are back ordered until September, but that they might be able to get them from California on or about the 25th. Their apologies mean nothing when they do not back it up by amending the situation in an appropriate manner. By the way it takes 256 minutes for a full cycle. The plus side is that it is very quiet, but Im not sure how energy efficient a dishwasher can be that runs that blasted long. It doesnt clean very well either. If considering the dishwasher or another appliance, stay away from GE Is our recommendation.
Published: May 17, 2017
Michelle of Columbia, SC
Source: consumeraffairs.com

Purchased this item online and received delivery on 2/13/15 from P.C Richar
Purchased this item online and received delivery on 2/13/15 from P.C Richards. In less than a month after installation of the JVM7195SFSS microwave range oven the keypad stop working making it a useless tool taking space in my kitchen. Ive made more than 4 schedules for repair service. Its now May 15 Ive yet to see a repair person. Here are some of GEs lies for the past three months: GE parts were in back order; the service person claimed I wasnt home; I didnt pick up the phone. Even an appointment on my Sabbath was botched by the service person. While homebound recovering from surgery I called PC Richard who scheduled another service on 5/14/15 between 1-5pm. Still a no show. Yet PC Richards representative stated that the service person claimed that I wasnt home. The next morning 5/15/15 11:40am a service specialist named ** at ** extension ** calls stating the repairman is sick. Im confused! On what date was my repair? How do I get rid of this product installed in my kitchen wall? How do I get my money back? How do I make PC Richards and/or GE complete the repairs without losing a work day for foolishness or forsaking my Sabbath day again?
Published: May 15, 2015
rachel of Brooklyn, NY
Source: consumeraffairs.com

Purchased this dishwasher March of 2015. We have had at least five service
Purchased this dishwasher March of 2015. We have had at least five service calls because it does not clean the dishes. Glasses with just water in them when they went in the dishwasher come out dirtier than they went in. Residue is worse on the glasses, but other dishes are not getting completely cleaned. Forget it if something is stuck on, if you dont prewash, you are washing them again. GE has replaced numerous pieces, blamed our water was too hard until they found out we had a water softener and water system and then blamed that instead. We have changed soaps (five different brands), tried every setting in multiple ways, turned off the water system and just had the water softener run, turned everything off and nothing improves the quality of the clean. GE has even refused to pay the service technicians that they GE sent out to repair the dishwasher. Now we cant get anyone to come look at it because they are afraid they wont get paid. We have had three dishwashers prior to this one and have never had an issue with the dishes coming clean. We have maintained that there is not enough water pressure to rinse the dishes, but they are adamant this is not the case. Regardless, the dishes are still not coming clean. All we want is for it to be fixed, replaced or our money refunded. GE customer service is terrible.
Published: March 3, 2016
Susan of Wenona, IL
Source: consumeraffairs.com

We have a GE PROFILE dishwasher that has served us well for several years.
We have a GE PROFILE dishwasher that has served us well for several years. Tonight, however, while it was doing the dishes the main circuit board caught fire. After turning the power off and trying to blow out the flame, we opened the door cover to find the main circuit board still smoldering. One of the relays on the circuit board had caught fire and started to burn through the circuit board melting it, the plastic cover and the wire harnesses. We were lucky to be home and awake when this happened and were able to take care of it. If we had been gone or asleep we probably would have lost our home!
Published: October 12, 2011
David of Egg Harbor Twp, NJ
Source: consumeraffairs.com

We bought the countertop stainless steel microwave model JES1142SJ the end
We bought the countertop stainless steel microwave model JES1142SJ the end of 2010. Noticed a rust ring under the revolving paint about a month ago. The paint was chipped off and when I washed it with a dish cloth, more came off. It is getting worse. We didnt stop using it since it seems it is only coming off under the plate but is it safe to continue using? Could it catch fire? Is it putting bad things in the food we heat in it? Even though it is not an expensive microwave ($100-$125) it should not be rusting inside. It should last longer than 3 years!Sounds like GE will not back up their products since so many microwaves owners are complaining about the paint being inferior and flaking off. There should be a recall for this problem on all microwaves sold by GE. Complaints have been from countertop to the most expensive dual stoves! This is not acceptable and GE needs to step up and deal with the problem with their microwaves that they sell. I usually buy GE; but this is making me have 2nd thoughts and think that my ones I bought in 2010 will be the last purchased from GE.They did come out twice for my range when the oven stopped working at 2 years and one of the eye knobs to turn on and off needed to be replaced when it would not turn off. But a 2 year old stove should not have needed any repairs. I noticed a big difference in quality after I bought this new one when we moved. My old GE from 1996 is still my favorite one and is still working just fine in my sons house.
Published: October 20, 2013
Aj of Palm Bay, FL
Source: consumeraffairs.com

GE jvm1750sp1ss microwave - bought in 2010, less than 4 years old has stopp
GE jvm1750sp1ss microwave - bought in 2010, less than 4 years old has stopped working. Lights are on, but when we hit the start button we hear a small pop and nothing else. The clock does work counting down but nothing else. I happen to love this microwave, it was a gift for my wife. It now no longer works and cannot afford a new one. Option 1: replace parts myself for 150.00. Option 2: call a technician for 200.00 plus parts or option 3: do without. Option 4: wait to afford a new one. I guess all things grow old but we should have enough history on these items to post a life span. Well a story like this usually falls on deaf ears but if someone is reading, make the suggestion on the life span or make the parts affordable. Thank you.
Published: December 9, 2014
Michael of Wayne, NJ
Source: consumeraffairs.com

The GE microwave oven that was installed by the owners of my 130-something
The GE microwave oven that was installed by the owners of my 130-something unit apartment complex caught fire in June 2014. The manufacture date is listed as December 2012. I moved into the unit in June 2013 and the microwave was brand new still and had never been used by anyone else. I myself rarely use the microwave and only use it for heating up cold food that I previously cooked on the stove top. After heating up rice using the 2 minute express option and removing the food from the microwave, I had gone to the restroom for 30 seconds only to return and find the microwave on fire. The fire ignited from the ceiling of the microwave. I had initially intended on going to the bathroom to take a shower but needed to open a new bar of soap, so I had only returned to the kitchen to throw the soap packaging in the trash. Had I not done the latter, my entire apartment could have caught fire and it would have been difficult if not impossible for me to escape from my third floor apartment. Reading all of these complaints it is really hard to believe that a government agency has not stepped in and forced GE to STOP MAKING MICROWAVES! From the complaints on this board it is clear to see that every year GE continues to make appliances that put consumers safety and lives at risk. You would think that after so many recalls that they would have perfected their product by now, but that is not the case. It almost seems as though they are just slapping new model and serial numbers on the same BAD product. The management in my building contacted GE and my microwave was replaced with another GE microwave manufactured in 2014. I did not want another GE microwave, but I only rent so I didnt have a choice. I used the microwave once so far and the fan automatically came on after 2 minutes of use. It does state inside the microwave that the fan may come on automatically, but I just dont trust this brand anymore. I have a countertop microwave that works perfectly fine that Ive owned for over 15 years that I will be using. I will unplug the GE microwave and just keep it for aesthetic purposes, since thats all its good for.
Published: June 21, 2014
S. W. of Inglewood, CA
Source: consumeraffairs.com

Ive had this dishwasher for about 3 1/2 years now, and never have I been so
Ive had this dishwasher for about 3 1/2 years now, and never have I been so dissatisfied with a product. I gave a review then, was contacted by a GE rep, followed their guidelines, even had a GE rep come out and review the problems. We changed our hot water temp, when we did dishes (not during clothes washing), checked to make sure the blades are not hindered, changed soap to Finish Gel (works best), added rinse aid. There is just not enough water to rinse off the dishes. Period. I do not add more heat/dry, and use Sanitize and Steam 99% of the time.What happens is the food sticks to the dishes and melds into them, causing permanent discoloration. This is no pot scrubber. It does no scrubbing! I have to wash my pots every time after I clean them in the dishwasher even if I pre-scrub them clean before washing! Sometimes the food from other dishes or the soap dumps onto the clean pot and makes it dirty! There should be a lawsuit against this company for this product. Its horrible! BUYER BEWARE! This rating should really be a 0 (zero)! Sorry I am not submitting proof of purchase from that time. We remodeled our kitchen in 2012.
Published: January 23, 2016
Linda of Orangevale, CA
Source: consumeraffairs.com

Hello to all reading this and considering purchasing a GE dishwasher or oth
Hello to all reading this and considering purchasing a GE dishwasher or other appliance from them. Last June 27th we bought a new home which came with all GE appliances. In fact I have 2 of these dishwashers. Once in the basement (just for low usage) and another one in the kitchen. The first day the dishwasher in the kitchen did not work and they came out and replaced it. I have had 3 other service calls on this thing and now it does not clean. Six days before Thanksgiving. I called and the lady told me no service until November 30th is available. It does not work, the first time they came out it was for a leak, second time the pump was not working and the dishwasher was not draining and now it is not cleaning. It was almost as it was my fault. It is a dishwasher - you put the dishes in and then turn it on and they should come out clean. I should not have to rinse or do anything special to make it work. We spent over 1500 dollars on each of these dishwashers and now one if not working. I did not do anything other than turn it on and expect that it should clean.I was told that they would sell me another dishwasher at a discount. DO YOU REALLY THINK THAT I WOULD EVEN CONSIDER ANOTHER ONE?! A real company should replace this POS and give me another one for free and it has been 15 months and I have had 2 of them in my kitchen. I can tell you if you plan on purchasing look at KitchenAid they run forever without any problems. They also did a fantastic job of support (I had it for 6 years in one house with one repair, second house they never needed to come).
Published: November 20, 2015
Kathleen of Rochester Hills, MI
Source: consumeraffairs.com

However, the GE Monogram Microwave ($499 at Best Buy) broke down 17 months
However, the GE Monogram Microwave ($499 at Best Buy) broke down 17 months later, a few days before Thanksgiving 2015. GE claimed it was out-of-warranty, and I would have to pay $99 to have a technician look at it, and would charge for repairs. We are stuck with the GE Monogram Microwave as it is a built-in unit and our cabinet is built around it. So we went and got a new one from Best Buy. When the new one came and when we removed it from the box, it had a large dent in it - a very large one. It clearly indicates a shoddy QC job, as the unit should not have left the factory with such an obvious dent. We asked BEST BUY to replace it, but a new one is not going to come till after Christmas. So it was 2 strikes against GE Microwave ovens for me.We spoke to GE and they were not very sympathetic, and amazingly did not even apologize for the inconvenience caused!! They just stuck to their out-of-warranty mantra, which I understand. But then the occurrence of a second event with another GE Microwave, and the inconvenience of sending back a big dented one was also not acknowledged or perhaps even understood by their CS representative. So it is strike 3 against GE Appliances for me.I would never recommend GE microwaves and was totally disappointed with the Customer service of the GE Appliance division. I also have GE Cooktop and two GE wall ovens and shudder to think what will happen if they should break down. Just sharing a sad experience that holds some lessons for me and my family and friends. (Rethink buying GE Appliances.)
Published: December 22, 2015
A P. of Cranbury, NH
Source: consumeraffairs.com

This unit is an over the oven with a vent fan, lights, and is paired with m
This unit is an over the oven with a vent fan, lights, and is paired with my GE double stove. I bought this microwave was purchased for more reasons than performance. It has been used frequently for over 5 years with no problems. It is easy to use and the food with this model (which has the rotating tray) heats the food evenly. No problems, functions with ease, and dependable.
Published: July 5, 2019
Steve of Hillsborough, NC
Source: consumeraffairs.com

I have had the GE Unitized washer dryer for 4 months with no problems. It h
I have had the GE Unitized washer dryer for 4 months with no problems. It has the cycle choices I need for washer and dryer. It's easy to load and remove clothes, even if the washer tub is a little deep. It washes bulky comforters, coats, heavy denim, bathroom rugs just fine. The dryer is big and quiet. It works like a HE but uses all types of detergent. Great buy! Gave 4 stars for function only because all models do not have a "rinse only" choice.
Published: May 30, 2020
Iris of Belleville, NJ
Source: consumeraffairs.com

While the microwave works fine, as far as microwaves go; it does heat uneve
While the microwave works fine, as far as microwaves go; it does heat unevenly but eventually gets the job done, the interior is cracked and shows signs of rust and deterioration. I dont remember ever seeing this on in previously owned microwaves. I would only use it for basic heating and reheating.
Published: December 27, 2020
T of Basking Ridge, NJ
Source: consumeraffairs.com

The defect is in the Gas Control and Thermal Coupling, per my licensed plum
The defect is in the Gas Control and Thermal Coupling, per my licensed plumber. GE tells me my water heater is still under warranty; therefore, I would like an authorization code to have it replaced by Home Depot where it was originally purchased. Home Depot tells me I need GE to give me the authorization code. BTW, your CS rep was very helpful. She is sending both items to me, but I prefer to have a replacement for the cost my plumber will charge to install parts in a questionable product. Thank you.
Published: March 21, 2015
LOIS of Sierra Madre, CA
Source: consumeraffairs.com

I never imagined that a microwave in my new home would be rendered useless
I never imagined that a microwave in my new home would be rendered useless after 2.5 years. Like many of you, my control panel stopped working and the floor of the oven was extremely hot to touch. Heres the weird part. You can hit the number for timed cook, but youd have to let it heat the entire time. If you open the door, you cannot restart it. You have to unplug it to reset. Of course, I called GE customer service, who gave me the same spiel about $80 service call, plus repair and parts. Thanks to your candid remarks, I will not be purchasing another GE appliance.
Published: June 20, 2012
Altavia of Lacey, WA
Source: consumeraffairs.com

PDT845SMJES - I purchased the entire GE Profile series when we remodeled ou
PDT845SMJES - I purchased the entire GE Profile series when we remodeled our kitchen in October 2016. The first time I started the dishwasher, it leaked out the bottom of the door. The store where I purchased it sent out a plumber who discovered the soap dispenser was missing the seal. Took a week to order and replace the seal. Worked fine for 5 weeks. Then, on December 17, 2016, it quit mid cycle and I got the leak detected error message. Now I am in dishwasher hell. The store where I bought it said they were too busy to come and check it, so they told me to call GEs customer service number. GE sent out a plumber from Iowa (I live in SD). He removed the bottom panel, to look underneath and decided it needed a new pump and also a new soap dispenser part. That was on back order, so I had to wait until January 11, 2017 for him to come back. When he pulled out the dishwasher to replace the pump, he discovered the tub was leaking along the left side. He said the unit could not be fixed and suggested I call the store where I originally purchased it. They agreed the unit could not be fixed and contacted GE and got me a case number and said GE would call me by the end of the week. Im still waiting for that call. Do NOT buy this model GE dishwasher. GE apparently doesnt stand behind its products and the stores that sell GE are helpless to do anything for you.
Published: January 13, 2017
VICKI of Lennox, SD
Source: consumeraffairs.com

Seems to be a lot of wasted space in this GE dishwasher. If it had a 3rd ra
Seems to be a lot of wasted space in this GE dishwasher. If it had a 3rd rack then I would rate it higher. The back has additional sprayers, but the sides do NOT. I would think that having sprayers all the way around would help with sanitation.
Published: March 8, 2020
Jason of Rose City, MI
Source: consumeraffairs.com

This GE CVM2072SM1SS Microwave (over-range model) worked fine for five year
This GE CVM2072SM1SS Microwave (over-range model) worked fine for five years. Then, we discovered the plastic film over the touchscreen starting to peel. After a bit of wrangling with Consumer Relations, they sent me a replacement touchscreen. The LCD didnt display properly, so they sent me another one. It worked for three months, then in the middle of programming to reheat some food, we got the following error message: Control Fault, Shorted touchscreen - F10. The control has detected a shorted touchscreen and has shut off the oven. It may still be possible to use the oven. However, if this message continues to appear, your oven will require service.The only way to clear the message was to unplug the unit. No amount of replugging in cleared the message. I called GE and they said they would replace the entire unit with a new model under some program they had. Sounded fine to me. I left the house. When I returned, I received a message that their representative called back to say they would not replace the unit, since the program had expired. Huh? I called again, and after a bunch more wrangling, they agreed to send a service tech out and replace whatever needed replacing or fixing at no charge. Of course, they never really made a notation of that, so when he got here, he had to get on the phone and sort it out. Finally, he replaced the touchscreen. Lets see how long it lasts this time.
Published: March 31, 2014
Jonathan of Orangevale, CA
Source: consumeraffairs.com

New home community - all GE appliances. Model PEB7226SF2SS microwave scorch
New home community - all GE appliances. Model PEB7226SF2SS microwave scorching and catching on fire; GE doesnt stand behind their products and homeowners cant use because products our dangerous (per tech).
Published: July 9, 2019
Paula of Rowlett, TX
Source: consumeraffairs.com

I bought a GE Adora dishwasher from Home Depot. There is nothing technicall
I bought a GE Adora dishwasher from Home Depot. There is nothing technically wrong with it - in other words - it is not malfunctioning. It is just that its normal operation is AWFUL, in my opinion. The PROS: it is very quiet. The CONS: it does not clean your dishes! And since this is the primary function of a dishwasher - I would say it is a complete failure. Originally, I had hard water, and I thought that was probably the issue. I purchased a whole home Kinetico system, which remove almost all particulates from the water, and makes bottled-water-quality drinking water. (On a side-note, I would TOTALLY recommend the Kinetico system!) But even after having the water issues fixed, the dishwasher has NEVER worked properly. I have used every type of dishwasher detergent, including Cascade Complete & Platinum, Finish Ultra & Quantum Powerball... and I have also added rinse agents etc. Basically - whatever state your dishes are in when you put them IN the dishwasher, they will only be slightly improved when you remove them. Even if you SOAK the dishes first, they come out with all kinds of residue. It does an especially horrible job on glassware, but silverware is also terrible. And I have to re-wash by hand every coffee cup that comes out. I truly loathe this machine, and will replace as soon as I do enough research about a better brand & model.
Published: October 28, 2017
Julie of Las Vegas, NV
Source: consumeraffairs.com

We have a five-year old GE Profile Microwave that has an LCD panel. It is
We have a five-year old GE Profile Microwave that has an LCD panel. It is a nice feature, but it has become unresponsive to touch and now will cost us $500 to replace the LCD panel. We will just buy a KitchenAid instead. The LCD panel is not sealed, so when you cook, even using the exhaust fan, the moisture gets up in there and damages the panel. This is such a terrible design. We paid $600 for this microwave thinking it is a good quality appliance. Never buy GE! I was in Best Buy yesterday and told people who were there looking at microwaves. Terrible quality! We have to purchase a whole new microwave hood range now.
Published: October 10, 2011
Tammy of Racine, WI
Source: consumeraffairs.com

I own a GE Model #JNM1731DM1CC that came with my condo, in March of 2008. A
I own a GE Model #JNM1731DM1CC that came with my condo, in March of 2008. After two weeks, the tray was spinning, and nothing was heating up. They came, and replaced something, and it worked again. It is now November of 2011, and the ** thing doesnt go off. When the timer stops, and you open the door, the table turns, and the microwave is on, letting rays come right out at you. I have to unplug it after every use, so that I dont expose myself to rays coming from the microwave. I spoke with several appliance repair shops, and they told me that it is probably the circuit board, and that to repair it would run at least $200. I am so disgusted with GE. I also have a stove that practically blew up, when the door shattered, after only having it for six months. They had to come and replace the whole glass front. I doubt very much, if they will help me, because it took at least 12 calls to get them to replace the glass door, with the glass all over the place, and inside the oven, four days before Easter dinner at my house.
Published: November 17, 2011
Hilda of Easton, PA
Source: consumeraffairs.com

I called GE, b/c the microwave has paint flaking off and piling on top of m
I called GE, b/c the microwave has paint flaking off and piling on top of my food. Just like snow flakes. You tap the inside-ceiling with your index finger lightly and it looks like theres a snow fall inside the microwave. Lots of metal is exposed. GE answer: metal is non-toxic, do not worry if small amounts ingested! Told me to not use it anymore and replace it at my own cost. After insisting that they are responsible for a defective product, they will give me a break of $100 on the price, conditioned on them confiscating the above microwave (so you or someone else does not use it). Bad deal. I am looking for another brand!
Published: March 17, 2015
bally of Red Bank, NJ
Source: consumeraffairs.com

I pushed the oven cleaning button. After about 2 hrs I noticed smoke coming
I pushed the oven cleaning button. After about 2 hrs I noticed smoke coming from the stove and the island where it is installed. The door would not open and the oven just got hotter and hotter and smoke was filling my house. I called 911 and they sent the fire department. After disarming the breaker, they removed the stove. I purchased the stove in 1996 but only used the auto oven cleaner a few times. The model # is jsp40 and serial # TR244121R. If I had not been home my house would have burned. GE you should do something about this situation. I have no receipt or order #. I purchased it too long ago.
Published: February 22, 2015
Ruby of Shelton, WA
Source: consumeraffairs.com

This dishwasher is less than 4 years old and the rack is rusting away. It s
This dishwasher is less than 4 years old and the rack is rusting away. It seems like it happened overnight. I didnt notice anything and then all of a sudden the first is everywhere! The metal inside of the plastic is even disintegrating. It seems like it was rusting before the plastic coating came off. The only good thing I have to say about this dishwasher is that it is quiet. At 4 years old I dont think I should be having to replace both teams!
Published: October 13, 2016
Diane of St Peters, MO
Source: consumeraffairs.com

Fact no. 1: On 02/25/07, I supplanted a burnt-out 12-year old Kenmore micro
Fact no. 1: On 02/25/07, I supplanted a burnt-out 12-year old Kenmore microwave oven. Regretfully, my replacement of choice is a GE JES1456WJ02 unit acquired at Home Depot in Cumberland. At that stage, my spouse was afflicted with an advanced case of Parkinsons disease, and eventually, I had her concerned caregiver reporting having found chips of paint spread on food extracted from the new oven. From that point onward, I established a close watch of the infamous appliance, after confirming that the chipping paint originated from the roof of the GE oven. But I withheld from filing a claim with GE at the time because my wifes health deterioration absorbed all my attention.Fact no. 2: But on 12/12/09, a couple of months after my beloved one passed away, I decided to take the oven to a Home Depot claim department where they immediately agreed to replace the defective unit for another one of similar characteristics. With a sigh of relief, thinking that I had taken care of the problem, my assumption was incorrect.Fact no. 3: Today, 10/28/11 in fact, I discovered chips of paint floating over a plate of soup extracted from the GE oven. I was aghast! I couldnt believe it! Still, further inspection determined that the lousy internal coat of paint is likewise peeling off from this monstrosity appliance manufactured by GE.
Published: October 28, 2011
R.J. of Marietta, GA
Source: consumeraffairs.com

We purchased a GE Profile Microwave with our GE Profile range in 2010. In 2
We purchased a GE Profile Microwave with our GE Profile range in 2010. In 2016 we noticed an area on the bottom of the back wall that was peeling. It is in an area where nothing is rubbing or touching it. After taking photos and contacting GE customer service I was offered a discount on a replacement microwave. I expressed my concern that a new microwave might do the same thing--peel. I was told that the newer microwaves have a moisture resistant paint. The area that has peeled is much larger now than is shown in the attached photo taken in 2016. I expected my oven to last longer than 6 years; its a GE Profile and we take excellent care of our appliances.
Published: October 29, 2017
Mari of Huntington Beach, CA
Source: consumeraffairs.com

GE Cafe Dishwasher Model CDW9380N00SS - The dishwasher is just under 5 year
GE Cafe Dishwasher Model CDW9380N00SS - The dishwasher is just under 5 years old and is used approximately once daily for lightly soiled dishes, usually only half full since there’s only 2 of us in the house. On 12/28/2012, I ran the dishwasher on a normal cycle, no additional heat or heated drying and the cycle finished about 9pm. I did not open or unload the unit and went to bed. About midnight my wife smelled smoke and woke me up. We ran downstairs to find the dishwasher blazing hot and the smell of burning plastic coming from the dishwasher. I killed the circuit breaker and opened the dishwasher door. The whole first floor of the house smelled liked burned plastic and we had to open all the windows and doors in 28 degree winter weather to vent the smell. The bottom heating element had come on and stayed on! The entire bottom of the flatware basket was melted out and all the forks, knives and spoons were in the melted plastic goo in the bottom of the dishwasher. The wheels melted off the bottom wash rack and the lower wash arm melted and burned. Also, the plastic screen in the bottom of the dishwasher is twisted and distorted. Some dishwasher safe items like the glass coffee maker carafe with the plastic handle and rim are unusable since the high heat distorted the plastic parts. They were on the top rack. We feel fortunate that first, my wife smelled it and woke up. Second, the dishwasher tub is stainless steel and so it contained the heat and lastly, that our counter tops are granite since directly above the dishwasher, the counter was hot enough that you could not hold your hand on it comfortably. GE is coming today to evaluate the dishwasher and determine what, if anything, they will do. It is not under warranty, but as I told GE, it’s a safety concern. We dont want it fixed, we want a new one. Nobody expects a 4-5 year old top of the line dishwasher from a company like GE to be a fire hazard in their home. This dishwasher cost over $1,100.00 in 2008. My questions: why would the heat element come on at all given the settings? Second, why did it come on after the cycle ended and the indicator lights said clean? Third, why isnt there a high heat shut off switch that would have killed the power in a circumstance like this? And fourth, since I see other consumers with Cafe Dishwashers have had similar concerns, why isnt there a recall on this model? There are recalls on many other models it seems for heating element malfunctions. I believe that any action other than replacement, even after the warranty period, is irresponsible on the part of GE, but the cost of law suits and settlements maybe less than the cost of replacements or recalls. What of the potential cost of lost lives?
Published: January 3, 2013
Robert of Aston, PA
Source: consumeraffairs.com

Purchased an entire line of GE appliances for kitchen after having prior (s
Purchased an entire line of GE appliances for kitchen after having prior (still working) appliances for 13 years. Have had at least 5 services calls and countless emails and phone calls for non functioning Dishwasher. Here is response from GE Manager: I have reviewed the pictures and no I would re-wash those 4 dishes if they came out of my dishwasher prior to using them with my family. Dried on fruit, starches and dairy are tough for any dishwasher to take off as the sugars in them act like glue. Again for these types of foods we would highly recommend more pre-washing to make sure that they are not left on the dishes after the dishwashing cycle. CAUTION: DO NOT BUY.
Published: May 18, 2015
Kim of Waukesha, WI
Source: consumeraffairs.com

I have two of these in my kitchen, just about 3 years old. They have NEVER
I have two of these in my kitchen, just about 3 years old. They have NEVER dried the dishes and I have ALWAYS had to thoroughly wash the dishes because otherwise they dont get clean. One has completely quit working now.
Published: October 10, 2015
J of Oklahoma City, PA
Source: consumeraffairs.com

The GE dishwasher does a good job of cleaning the dishes however we have ha
The GE dishwasher does a good job of cleaning the dishes however we have had to replace the door gasket on 2 occasions because of door leaks caused by the bottom tray catching on the gasket when pulling the tray out to load dishes and it pull the gasket off the door.
Published: March 7, 2020
Walt of Chassell, MI
Source: consumeraffairs.com

A small black piece of plastic, which snapped into the back of the microwav
A small black piece of plastic, which snapped into the back of the microwave handle has bent/shrunk, and popped off. My microwave is just a little over one year old. I called the GE 1-800 phone number for parts, and GE does not offer a replacement part for this, without buying a whole new replacement handle, which costs over $160.00.
Published: February 29, 2012
E of Del Mar, , CA
Source: consumeraffairs.com

My GE model JEB1095BB04 microwave/convection oven is 6 years old and the ma
My GE model JEB1095BB04 microwave/convection oven is 6 years old and the magnatron has failed twice. The first time, GE said they would replace the part free of charge, but I had to pay for the service call, which I did and it cost me $212.00. Now, the part has failed again, the second time in 2 years, and GE basically said you lose. A rep from GE told me that they only guarantee their products for 1 year. There is no doubt in my mind that all GE products are garbage and I would strongly discourage anyone from buying them. I will gladly take my GE microwave, smash it into pieces and replace it with a KitchenAid appliance, which is backed by a reputable company.
Published: August 11, 2012
Gerard of New milford , nj
Source: consumeraffairs.com

I rarely use it. I know to avoid too close to the signals produced in the m
I rarely use it. I know to avoid too close to the signals produced in the microwave and use it only about once a month.
Published: December 14, 2015
Marvin of St. Joseph, Michigan
Source: consumeraffairs.com

My GE dishwasher model #GDF570ddF855 is the worst dishwasher Ive ever owned
My GE dishwasher model #GDF570ddF855 is the worst dishwasher Ive ever owned. I have had 4. Ive had this model for 6 months. This model is hard to turn or to figure out if it is turned on. Right now its locked up and Im following the direction to unlock but it wont unlock. So theres no real on/off button! There needs to be a control on the inside of door where you can turn the lock button. Im writing this so others wont buy this model as they will be thoroughly dissatisfied. Maybe all GE dishwashers are like this? This one sucks...
Published: December 11, 2016
steph of Coaldale, CO
Source: consumeraffairs.com

I purchased the GE Caf Advantium Oven Model No. CSA1201RSS. This is suppose
I purchased the GE Caf Advantium Oven Model No. CSA1201RSS. This is supposed to be one of their top of the line Microwave/Speedcookers and at $699.00 it should be. Within the first few months with little use, it made a loud buzzing sound and it went dead as if the breaker tripped. It was under warranty and a GE tech came out and repaired it free.The problem was the Magnetron, a key component inside the unit. I was shocked to see that the Magnetron was made by LG. I bought a GE because I did not want an LG, but I ended up with a GE with LG parts. The unit worked for several months and now it will not heat anything. I have only had this unit for 13 or 14 months and it is broken for the second time. I called the 1-800-GE-CARES to learn that they do anything but care. They told me it was out of warranty, but the parts are covered.It will cost me $99.99 for the tech to come out plus the cost of labor to repair the unit, which varies based on what needs to be repaired. This is unacceptable. There is clearly something wrong with this unit. I have had microwaves last 10+ years with no issues, and one of them was a GE! I thought GE would stand behind their products better, especially since they can see I had prior problems with this unit. This is a $699.00 tin can.
Published: February 12, 2012
Rich of Matawan, NJ
Source: consumeraffairs.com

I have the same microwave for 15 years and it works great, we use several t
I have the same microwave for 15 years and it works great, we use several time a day to heat up food. I would highly recommend this product to all of my friends and consumers. If I remember correctly my mother had a GE microwave and oven when I was growing up.
Published: July 1, 2019
Gus of Triadelphia, WV
Source: consumeraffairs.com

My 2-year old microwave and range handle(s) have paint peeling issues. GE h
My 2-year old microwave and range handle(s) have paint peeling issues. GE has a program to replace the microwave handle. They DO NOT have one a similar program for the range (same paint peeling issue on the range handles/rings). They offer a discount cost for the range handles. I am sending them pictures and another formal complaint.
Published: May 28, 2013
Sue of Royal Oak, MI
Source: consumeraffairs.com

The size of the dishwasher is good in diameter to fit my familys dishes wel
The size of the dishwasher is good in diameter to fit my familys dishes well. I like that it has different settings for different washes. Since sometimes I only want to wash a few dishes it has a water save setting. It fits under my counter nicely which saves a lot of kitchen space.
Published: March 9, 2020
Blanca of San Diego, CA
Source: consumeraffairs.com

We purchased a new home with a GE Profile dishwasher installed. Since the
We purchased a new home with a GE Profile dishwasher installed. Since the day we had it, we have never been satisfied with the cleanliness of the dishes. They frequently come out covered in food and must be rewashed. We now routinely prewash everything in the sink and we always use the cookware setting to wash everything. Despite this, we still have to re-run loads because they are not clean.I am convinced that there is a design error with our dishwasher, because the top dish shelf obstructs the door of the soap compartment and prevents it from fully opening. After a load has run, you can still see leftover soap dried and crusted in the soap container. If the dishwasher cannot even wash the soap out of the soap compartment, no wonder our dishes are not clean.
Published: August 26, 2011
Courtney of Spring, TX
Source: consumeraffairs.com

I contacted by phone GEs customer service department (800-386-1215) on 2 se
I contacted by phone GEs customer service department (800-386-1215) on 2 separate occasions. The most recent was on 2/18/13. About 4 1/2 years ago, when we purchased our new house, we bought all new GE appliances for our kitchen and laundry room. My biggest complaint is with our dishwasher. The top and bottom racks are rusting and most of the prongs have broken off as a result. This should not happen for an appliance that is only about 4 1/2 years old. Their response was that I could purchase both the top and bottom rack. Why would I purchase the same racks only to have it happen again? Clearly this is happening because they used a poor quality steel.There was a recall not too long ago on our dishwasher and the service tech who came out to fix the recall couldnt believe how badly the racks have rusted. I understand there is no warranty; however, you would think or hope that the racks would last a lot longer than 4 1/2 years. I am very disappointed in the quality and the lack of help regarding this matter.
Published: February 18, 2013
Tracy of Howell, NJ
Source: consumeraffairs.com

28 Inch Front Load Washer with 4.9 cu. ft. Capacity, 13 Wash Cycles, 1250 R
28 Inch Front Load Washer with 4.9 cu. ft. Capacity, 13 Wash Cycles, 1250 RPM, Steam Cycle, Steam Assist, Time Saver Option, Sanitize Cycle, Energy Star in White. Overall this machine is top of the line. Purchasing a home appliance is like purchasing a vehicle. I took my time and reviewed and compared before purchasing. About 3 months. I had just purchased a home and so you want an appliance that is going to last. It has a 10 year warranty. It has 3 color options. It's cosmetically attractive. It also is elevated which is a smart choice for a basement machine in case you have issues with water in your basement.
Published: May 23, 2020
Jennifer of Warren, MI
Source: consumeraffairs.com

We purchased a VERY expensive GE dishwasher (Re: Case: 13259178, Model: PDW
We purchased a VERY expensive GE dishwasher (Re: Case: 13259178, Model: PDWT580V00SS, Serial No:MZ841691B) for over $1500 and IT DOES NOT WORK! It actually DESTROYS dishes! It leaves a thick detergent film on plastic cups and plates and renders them unusable. We have scheduled no less than FIVE technician visits and all of them refuse to indicate that the dishwasher is faulty and needs to be replaced or they would likely lose their job. All they say in their report is that the dishwasher is performing normally. So a dishwasher that DESTROYS dishes is NORMAL? GE is a $265 billion company. They have a customer that is infuriated with a faulty product that they will not replace. They are giving us the runaround and it is unconscionable. Any other consumer focused business would have replaced their product by now. Not GE. They have a huge infrastructure built to keep consumers from getting their products repaired or replaced correctly. This feels like Davey Vs. Goliath but we are going to prevail. My advice to all consumer is to NOT EVER buy a GE dishwasher, unless they like to have their dishes ruined.
Published: July 14, 2014
David of Manhattan Beach, CA
Source: consumeraffairs.com

Our new GE dishwasher is a disappointment. 1. There is water on the door af
Our new GE dishwasher is a disappointment. 1. There is water on the door after the dishes wash. 2. There is soap on the door after the dishes wash. 3. The silverware is often dirty after the dishes wash.I have observed the following: 1. The reason for the water is the silverware trays are made of plastic and do not dry. They should make them of coated wire like they used to. 2. The soap tray is often prevented from opening all the way by the silverware in the rack. They should re-design the bottom rack. 3. The silverware tray is too enclosed for good cleaning. It should be made of coated wire like they used to.
Published: September 11, 2013
Ernest of Brentwood, CA
Source: consumeraffairs.com

Dishwasher looks and works beautifully. It is slate black and I have never
Dishwasher looks and works beautifully. It is slate black and I have never had to redo any dish or glass. It is located. About 12’ from our bedroom door and we turn in on before go to bed. It is so quiet that we never have our sleep disturbed.
Published: March 13, 2020
Annette of Oakhurst, CA
Source: consumeraffairs.com

I thought there were food particles between the glass plate and the ring. W
I thought there were food particles between the glass plate and the ring. When I took out the plate, I saw that the paint had bubbled and was peeling off the bottom of the microwave. Extremely unhappy with this. Ive had hand-me-down off brand microwaves that lasted much long than this GE and with NO PROBLEMS until they just rolled over and died. I have all GE appliances in my kitchen and have to say that Ill never buy GE again. Electric stove is a problem, dishwasher a problem. Refrigerator was a problem (when it was new! it was fixed and thankfully is still running well).
Published: July 30, 2014
Jackie of Somerset, NJ
Source: consumeraffairs.com

I like my microwave. It works alright but the fan on it is extremely noisy.
I like my microwave. It works alright but the fan on it is extremely noisy. This is the first GE microwave that is so noisy. Besides that it defrost food well, I like the different functions on this microwave. They work great.
Published: July 15, 2019
Katherine of Lawrence, Kansas
Source: consumeraffairs.com

Now out of warranty, my 4-year-old microwave (sadly, the top oven of a doub
Now out of warranty, my 4-year-old microwave (sadly, the top oven of a double wall oven), has been flaking and peeling paint. It is totally unsafe and unusable.
Published: April 1, 2013
Sydney of Ca, ca
Source: consumeraffairs.com

Purchased an entire kitchen suite of GE appliances. Almost instantly the fr
Purchased an entire kitchen suite of GE appliances. Almost instantly the fridge started making loud noises which the repairman told me was normal. LOUD AND OBNOXIOUS. I wear earplugs in my house to avoid the noise! Secondly, the dishwasher started leaking and the warranty company is refusing to honor the warranty so Ive been hand washing dishes since August! They also refuse to refund the extended warranty fee. Currently filing a protest with consumer fraud. STAY AWAY FROM GE, isnt that a shame! THEIR PRODUCTS ARE JUNK!
Published: January 24, 2019
Bobbi of Arvada, CO
Source: consumeraffairs.com

Our GE Dishwasher is about 22 months old and is now not starting. GEs custo
Our GE Dishwasher is about 22 months old and is now not starting. GEs customer care is a joke. All they want to do is send a repair person with a $110 fee just to come and the person making the appointment refused to tell what the labor rate would apply once they got there. They offered zero help as far as troubleshooting. I called a local repairman and was told he has had many similar issues with newer GE Dishwashers. We are throwing parts at the problem now trying to get it running. He also said repair assistance or troubleshooting from GE is very poor. Really not pleased having a less than 2 yr old major appliance not working. GE means JUNK to me.
Published: April 24, 2019
Dave of Clarkston, MI
Source: consumeraffairs.com

We purchased this dishwasher for our rental. The last dishwasher was over 3
We purchased this dishwasher for our rental. The last dishwasher was over 30 years old and still working but the racks were coming apart so we opted for a new one from Home Depot. A year later our tenants called saying when they used the dishwasher it rained in the basement. Our maintenance man called and said the dishwasher melted a hole in the right side about 1.5 inches by a 1/4 inch. Midway to the heater element. He did a temp fix with silicone.I called GE Recall number and was told it was not on a recall list. I called customer service and was told they would waive the service call. I explained this was a FIRE HAZARD. They insisted all they could do is send their tech out for repair. Since I paid about 280 dollars for the dishwasher I decide a service call would probably run near that and told them NO! I am now sending all information to consumer affairs department with my STATE REPRESENTATIVE. I also am putting the fire hazard info out there on facebook and twitter. I am waiting for someone else to say they also had a fire hazard. This should be on a recall list!
Published: October 18, 2016
Chuck of Oak Grove, MO
Source: consumeraffairs.com

Let me warn anyone out there looking for appliances. We have had our 2 appl
Let me warn anyone out there looking for appliances. We have had our 2 appliances for a little over one year, about 14 months. It is just me and my husband, very little wear and tear. Both convection oven and dishwasher not working. DO NOT BUY!
Published: September 18, 2015
Nikki of Palm Coast, FL
Source: consumeraffairs.com

Purchased a black stainless steel microwave model JVM7195BLTS. When we open
Purchased a black stainless steel microwave model JVM7195BLTS. When we opened the box we realized the handle finish was stainless steel and not black stainless steel as the rest of the unit. The website picture clearly shows a matching black stainless steel finish on the handle. Store was unaware of any problems and reordered another one. They claimed the GE rep said they had a problem with the handles on these units but didnt tell the retailers.
Published: July 1, 2019
Phillip of Gurnee, IL
Source: consumeraffairs.com

I had a blow up with my GE microwave which came with 2 metal racks. I used
I had a blow up with my GE microwave which came with 2 metal racks. I used the rack once and the microwave flared up as if I had warmed something on aluminum foil. I removed the racks. The microwave is 2 years old. Last week I warmed a chocolate chip cookie on a paper plate for 10 seconds. Immediately the microwave flared up, the plastic bracket that the shelf rest on burned and melted. I was lucky no one was hurt or a fire resulted. GE came to inspect the microwave and offered to replace it for $258.80. I am arguing with GE. I want them to replace it free of charge. Their own technician tells customers to never use the metal shelves. I maintain that the design or brackets are faulty and GE should stand behind their products. This microwave was always used correctly. Do consumers have any rights at all?
Published: February 11, 2015
Susan of Lawrence, NY
Source: consumeraffairs.com

We purchased a manufactured home that had brand new, GE appliances in it. W
We purchased a manufactured home that had brand new, GE appliances in it. We have been in the home for almost two years, but the dishwasher has never worked well, at ALL, even when it was brand new. We called GE and they sent a local appliance repairman to our house. He said that there was nothing wrong with the dishwasher. They are just junk. Amen! I have tried running the water in the sink until it is hot before the dishwasher fills up, we have tried using a citrus additive that is supposed to help it clean better, we have tried several different kinds of soap, NOTHING works. It never gets the dishes clean, there is always residue and food left at the bottom of the dishwasher, and it runs for hours on end. I cant wait until I can get rid of this pile of junk and purchase a Whirlpool or anything else. I will never purchase GE appliances, EVER!!!!
Published: February 27, 2015
Virginia of Dillon, MT
Source: consumeraffairs.com

I bought the microwave in 2005. It is an above the stove type microwave, bl
I bought the microwave in 2005. It is an above the stove type microwave, black color. It has been a great microwave for all of these years and still keeps going. I would buy a GE again. It has been a solid microwave and all parts but the turntable are still functioning after all of these years.
Published: July 16, 2019
Donna of Abingdon, MD
Source: consumeraffairs.com

I have a newer (one-year-old) but base model GE microwave. I wasnt interest
I have a newer (one-year-old) but base model GE microwave. I wasnt interested in lots of features, like convection cooking and such. I only use it to reheat coffee, occasionally heat a frozen meal, etc. It functions as designed, and Im very happy with it.
Published: December 14, 2015
Caron of Tucson, AZ
Source: consumeraffairs.com

Model gdt580sgfbb - About 2 weeks after the warranty expired, the dishwashe
Model gdt580sgfbb - About 2 weeks after the warranty expired, the dishwasher stopped filling with water. So, our friend replaced the water inlet valve. No change. If you pour water into it, it kinda pushed it around, but empties it out, wont refill, and starts whining. Then, if you open it, and turn it off, and re -shut it, it starts itself back up again! What?! This stupid thing is essentially brand New! To be truthful, it has never cleaned very well, leaving residue on dishes, and NEVER getting dishes dry. I regret buying this item! And its still not fixed. I will not buy another GE appliance.
Published: April 11, 2015
shannon of Louisville, KY
Source: consumeraffairs.com

Have had my GE dishwasher for 15 years. Had initial problem with inner line
Have had my GE dishwasher for 15 years. Had initial problem with inner liner pulling away but got GE to replace unit. Has worked fine ever since. Nothing fancy just gets the dishes clean. Would have liked a bit more adjustability with the shelves.
Published: February 22, 2021
Joe of Collegeville, PA
Source: consumeraffairs.com

GE Cafe microwave and GE Oven. Caution before you buy GE. Both appliances n
GE Cafe microwave and GE Oven. Caution before you buy GE. Both appliances needed service 1 month after purchase. Had service come to my home 5 times. Had to wait up to four hours for service person each time. Also, parts were on back order. Had to wait weeks for parts to arrive. Keep in mind these are BRAND new GE top of line appliances. And no parts to fix them. Service is terrible. GE not the same company as years past. I would NEVER EVER buy this brand again. What a hassle. Still waiting for parts. My dealer even called to help and GE would not even help the dealer expedite the problem. Total lack of good customer service when you have a problem.
Published: November 10, 2015
john of Clovis, CA
Source: consumeraffairs.com

My GE over the range Microwave has broken about 4 times in a years time. My
My GE over the range Microwave has broken about 4 times in a years time. My warranty company American Home Shield (AHS) has decided that instead of replacing this piece of garbage, its somehow worth it to keep on fixing it, which is apparently their MO for all their customers but I digress. After the latest breakdown (microwave lost power completely), I was referred by AHS to GE Appliance repair. Thus began the nightmare. The tech that showed up was incompetent at best. He showed up, looked at me, made a grouchy face and proceeded to walk in the kitchen with an attitude like he was doing us this massive favor. He opened the microwave door, closed it, opened his computer and ordered 10 (yes 10) different part. Again, he literally just opened and closed the door - did not disassemble to see what part was actually messed up. No diagnosis done of any kind. He scheduled to come out the week after that - didnt show up because I missed his phone call. Btw, I called him back pretty immediately and he didnt pick up. After being on hold for about 35 mins (which is clearly the GE standard hold time), they tell me the guy has left the area and they need to reschedule me for a week later. The day before the 2nd appointment, they called to reconfirm and then the morning of, I called, stayed on the standard 35-40 min hold and reconfirmed he was still coming and was told he was on his way. Well, the appointment time came and went and he failed to show up YET again so I called to ask wtf happened. They said he didnt come because I canceled the appointment thru an automated call. This time the idiot didnt call me like they always do. I asked for proof of this alleged automated call that was placed to me and they said no call record exist and so while it seemed like a system glitch, the tech already left the area and theyd need to reschedule it. I told them, No, thank you. Got a local repair company to come out the very next day. Turns out, out of the 10 parts that idiot tech had ordered, only 4 had arrived while the invoice still showed 10 being shipped. Let me clarify this: All these issues stem from GEs entire company: From manufacturing crappy products to HR hiring incompetent techs to customer service being absolutely nightmarish to supply chain not sending parts that are being ordered. And if you can somehow get their alleged consumer advocate department on the phone after a 40 min hold time, they dont give a crap either. All these employees MUST hate GE to drive customers away as far as possible. I own a business and I will never ever EVER buy GE again.
Published: December 2, 2016
Azher of Bensalem, PA
Source: consumeraffairs.com

I purchased this product in June 2011 for a summer weekend getaway home. I
I purchased this product in June 2011 for a summer weekend getaway home. I used it 5 times during that summer. The following summer I didnt use it at all. Summer 2013, I used it and everything seemed fine. That night I heard something and the microwave turned on by itself! Thank goodness I was at the house. I cannot believe this unit has not been recalled yet, as I see other consumers are complaining about the same thing. I keep the unit unplugged all the time. What recourse do I have as a consumer? I have my bill of sale and paid good money for this unit.
Published: July 5, 2016
Gloria of Wantagh, NY
Source: consumeraffairs.com

I had to place a new order for a trim kit for my new microwave oven since t
I had to place a new order for a trim kit for my new microwave oven since the original one did not fit. I was told it would be 5 days when I placed the order, then it was backordered for 5 days, then 7 more days and now 3 more days. When will I receive the product that I have paid for 3 weeks ago?
Published: March 12, 2015
Wiley of Mckinney, TX
Source: consumeraffairs.com

We purchased our new GE Over-the-Range Microwave (model HVM1750DPWW, 1.7 cu
We purchased our new GE Over-the-Range Microwave (model HVM1750DPWW, 1.7 cu. ft.) for $269.00 in February of 2012 and in August of 2013 it started to malfunction. Specifically the microwave would start on its own whenever we would OPEN the door. Now the microwave does not work at all (with the door closed or open). Based on the feedback that I have read in some of the posts on this site, I will replace the microwave since the maker can no longer be trusted to manufacture units that are robust and safe. But what manufacturer can be trusted at this point? It is my understanding that all microwaves (from all major companies) are currently made overseas with poor materials and highly suspect safety and quality standards. (Note - previous GE Microwave [same type - over the range] lasted for 14 years.) Thanks to Consumer Affairs for allowing us to post unfavorable reviews.
Published: January 10, 2014
Joe of Morristown, NJ
Source: consumeraffairs.com

This dishwasher was in the home we bought and its just not a good one at al
This dishwasher was in the home we bought and its just not a good one at all. We dont like the settings.. We dont like the size. Weve seen better settings on other dishwashers when shopping around and pricing for a better one.
Published: February 14, 2021
James of Columbia, SC
Source: consumeraffairs.com

Our microwave is of poor quality. Unit failed completely after a couple of
Our microwave is of poor quality. Unit failed completely after a couple of years in use, like many GE products. This GE unit had a large rotating platter and easy controls, but it just stopped operating one day. Nothing could get it going again, so we replaced it with a Samsung microwave which appears to function well (only a year into use, so no way to know yet) although platter is smaller and controls not as convenient.
Published: January 22, 2017
Norman of Silver Spring, Maryland
Source: consumeraffairs.com

I picked the black GEGSD2100BK GE dishwasher for my co-op. It was cost effe
I picked the black GEGSD2100BK GE dishwasher for my co-op. It was cost effective (
Published: March 11, 2020
Doris B of Bronx, NY
Source: consumeraffairs.com

GE Stainless steel dishwasher rust inside. Its more show than function. Siz
GE Stainless steel dishwasher rust inside. Its more show than function. Size is great. GE stated in writing that this is normal for GE stainless steel appliances as GE stainless steel is not real stainless steel. Rust is not covered by GE warranty!
Published: February 24, 2016
Uwe of Cape Coral, FL 33914
Source: consumeraffairs.com

GE Profile Model PDW9980L00SS about 5 years old overheated and melted the b
GE Profile Model PDW9980L00SS about 5 years old overheated and melted the bottom water sprayer into the element along with anything plastic in the dishwasher at the time. Grateful my husband was up late that night, otherwise, it would have caught on fire. It was not shutting off, had been on about 3.5 hours when it was discovered.
Published: December 18, 2011
Jennifer of Thousand Oaks, CA
Source: consumeraffairs.com

Very heavy to mount above a stove, not enough watts. The model I have is 90
Very heavy to mount above a stove, not enough watts. The model I have is 900 watts, too many options for cooking different foods, not many parts are available to make a repair on any of the GE microwaves, I would not recommend purchasing a GE.
Published: July 17, 2019
Raymond of Washington, Pennsylvania
Source: consumeraffairs.com

We bought a microwave oven (CVM1790SS2SS, ZA301193K) for our new house some
We bought a microwave oven (CVM1790SS2SS, ZA301193K) for our new house some 4.5 yers ago. The flimsy, but very shiny, metal cover on the door handle split and the resulting sharp, but hidden, edge cut my finger. We covered it up with scotch tape, and ordered a replacement for the handle. We paid GE $102 (other folk sell it for $76, as we later discovered). There were no useable installation instructions. Our extremely competent handyman could not figure out how to do it and called GE for help at 800 636-2005. He was rudely dismissed and was told to look for instructions on Youtube! He spent 2 hours to install the replacement part. The screws that came with it, were not quite right. Ill never buy another GE appliance in my life. The Item was ordered by Ellen ** (It was shipped on 1/17/2017).
Published: March 20, 2017
Paul of Bethesda, MD
Source: consumeraffairs.com

Looks great after 7 years, still works good. Could use larger drawers and t
Looks great after 7 years, still works good. Could use larger drawers and the soap dispenser hasnt opened a few times. After 5 years of use weve had to rerun the to clean the dishes.
Published: January 8, 2016
Steven of Phoenix, Arizona
Source: consumeraffairs.com

We bought a GE dishwasher a little over 3 years ago. In the last week of Se
We bought a GE dishwasher a little over 3 years ago. In the last week of September we awoke to the smell of hot or melted plastic. We found the source to be the dishwasher. I had loaded and started it before going to bed the night before. The counter-top above the dishwasher was stove top hot and upon opening the dishwasher found that a cutting board that we have had for many years and have always put in the dishwasher had melted on top of the heating coil. Dishwasher safe items on the top rack melted as well. It had been drying for at least 9 hours. After pulling the dishwasher out we saw the heat shield had melted and was crumbling. We contacted GE, sent them all the pictures and they told us it was not a safety issue. We have no doubt that if we had not woken up so early we would have had a fire in our house caused by the dishwasher.
Published: November 14, 2015
Suzanne of Wasilla, AK
Source: consumeraffairs.com

My husband and I bought my mom a new microwave, an expensive GE model. It w
My husband and I bought my mom a new microwave, an expensive GE model. It was great, but then all of a sudden we heard a bang pop and the microwave was burnt. Now its seriously peeling on the top bottom and sides. I HAVE NEVER SEEN THIS BEFORE EVER!
Published: October 13, 2014
Mary of Hayward, CA
Source: consumeraffairs.com

We moved into our new manufactured home in May of 2013. That is the month o
We moved into our new manufactured home in May of 2013. That is the month our above range built-in GE microwave was installed. In October of 2013, one of my sons heated a frozen chicken cordon bleu serving for 3 minutes, 45 seconds, according to packaging directions. He said that some of the inside of his food was cool, so my other son put in his serving for four minutes, zero seconds. All of the packaging was removed and each serving was placed on a separate Corelle plate and covered with Glad microwave-safe plastic wrap. While heating the second serving, the microwave started on fire. Fortunately, my son extinguished the fire before it spread. The food did not combust. The fire seems to have started from the ceiling behind the fan. The entire inside of our microwave is clean except for the soot that billowed out from the center of the ceiling. When the service tech came, he scrubbed the soot off of the ceiling with some paper napkins (which he left inside of the unit) and said that the microwave was a total loss. He also said the fire was caused by misuse, because plastic wrap is not meant to be used in the microwave, therefore even though the fire happened within a year of purchase and installation, our warranty was void. I asked GE to get a second opinion and they agreed to send a third party servicer (A&E) who stood me up three times! I finally got to schedule a GE tech to come at the end of December and they sent the same guy who said the fire was our fault! He told me that he never said plastic wrap is not meant for the microwave, but that we are being dishonest because fires only start when the food is left in the microwave for too long. He accidentally let it slip that he is seeing the same problem with GE microwaves in a lot of new construction for student housing in Tallahassee. (We live 20 minutes south of there.) He attempted to recover GEs reputation afterward by saying that of course it was the students faults, too, for misusing the microwave units. Anyway, GE has graciously offered to sell us a new microwave at slight discount. Haha, no thank you!
Published: December 31, 2013
Lacy of Crawfordville, FL
Source: consumeraffairs.com

Microwave oven 2008 - The food doesnt go around anymore. The glass insert d
Microwave oven 2008 - The food doesnt go around anymore. The glass insert does not turn. What can I do?
Published: March 4, 2012
Nancy J of Elgin, IL
Source: consumeraffairs.com

My microwave (model#JES1139BL03 and serial#901897B) is peeling around rolli
My microwave (model#JES1139BL03 and serial#901897B) is peeling around rolling fixture that holds glass tray. I wipe it with hot water and it continues to peel off. Its almost all gone. Ive only had it two (2) years. This cant be normal. Anyone else have this happen?
Published: January 25, 2013
Alona of Woodbridge, VA
Source: consumeraffairs.com

I purchased a GE dishwasher model GSD2100v50BB on June 6, 2016. By March 9,
I purchased a GE dishwasher model GSD2100v50BB on June 6, 2016. By March 9, 2017, a switch broke which caused the machine to be stuck in the wash cycle for over an hour before it was discovered. This caused soapy water to flow out of the machine all over the floor. It was fixed under warranty but by June 29, 2017 it broke again. It is no longer under warranty and it will cost $70 to 100 to fix it again. It was purchased at Home Depot and they state it is to be handled by GE. GE states that since a year has elapsed, they are not responsible for the repair.
Published: July 6, 2017
Glenda of Topeka, KS
Source: consumeraffairs.com

18 Dishwasher Model GSM1860VSS - Cleans terrifically but I have a problem w
18 Dishwasher Model GSM1860VSS - Cleans terrifically but I have a problem with either a leak or steam which is running the front of my dishwasher and marking it. It seems to be leaking from the black panel across the top. If I check inside behind the black panel I can see marks where water has been running. Please let me know how to fix this. The dishwasher was bought in 2015 and have the receipt from Home Depot. Thanks.
Published: October 3, 2016
Andrea of Cobourg, ON
Source: consumeraffairs.com

Purchased a GE 650 dishwasher which we quickly discovered has terrible rack
Purchased a GE 650 dishwasher which we quickly discovered has terrible racking for North American dishware. Also the control panel is overly complicated yet limited to use (always flashes settings even when not in use). Once you figure out how to load dishes into the very tight/ narrow tines they fall over and chip/break. When investigating the dishwashers by GE made in China/Taiwan etc all have same issue. The ones made in USA by GE have wider and longer tines. We have had MANY dishwashers over the 40 years and NEVER had one as bad as this.When calling GE customer service the senior rep was not willing to offer any customer satisfaction as nothing technically was wrong. At one point she stated we had made the purchase so live with it even though it was the wrong choice. We offered to pay for any cost difference, etc. When questioned about GEs interest in customer satisfaction she stated that was not a warranty issue. She was not concerned about a satisfied customer. With that, we will not be purchasing another GE product or its affiliates. What a waste of money.
Published: October 11, 2016
Drew of Abbotsford, BC
Source: consumeraffairs.com

My GE refrigerator is almost 30 years old. It's not a frost-free refri
My GE refrigerator is almost 30 years old. It's not a frost-free refrigerator, but frost build-up has not been a big problem. I usually defrost it twice a year. I have had no problems with it over the years, other than the light bulb burning out. I would certainly buy a GE refrigerator again.
Published: September 12, 2019
Richard of Globe, AZ
Source: consumeraffairs.com

Coincidence or not but after posting my review, threatening to get the atto
Coincidence or not but after posting my review, threatening to get the attorney general involved, putting pressure on local GE distributor through the builder, we have received a replacement dishwasher. This is not a happy ending yet unfortunately.The installer who delivered the unit was filling in for someone who took a day off and was not familiar with complete process. He came to our house at 9am and left at 2:20pm after spending hours reading instructions and maps on how to put things together.The new unit works okay for now but does have a slow drip from the upper left corner. This has been an extremely frustrating battle and we are now more worried about what happens after the warranty runs out if problems continue.One option is to buy extended warranty and give GE more business, second is just to replace it with more reliable brand. I am giving GE two more stars for replacing the problem unit but we are still hurt from the entire process, especially after buying top of the line product. We truly feel that customer service people should have been more sensitive and understanding of the consumer instead of firing back. Their bad attitude really did not help and added more frustration.
Published: January 1, 1970
Vladi of Auburn, WA
Source: consumeraffairs.com

This is a review from another customer “Not only does this dishwasher do
This is a review from another customer “Not only does this dishwasher do a lousy job of cleaning dishes, I have just found out it allows dirt to collect under the door flange==lots of dirt! There isnt enough hot water to clean this out. Very gross--do not buy.” I agree with this 100%. I have to use Clorox wipes to wipe out this disgusting sludge that builds up under the door flange every couple days. I have to buy a new dishwasher because my dishes smell, are still dirty and very unsanitary. Do not buy!!!! My dishwasher is only 3 years old.
Published: October 13, 2019
Anna of Cranbrook, BC
Source: consumeraffairs.com

We bought a new GE dishwasher Model # GDT655SGJ4WW. Did not work right out
We bought a new GE dishwasher Model # GDT655SGJ4WW. Did not work right out of the box, had service guy come and control board was bad! Really brand new dishwasher, 2 weeks to get that fixed, now the soap dispenser door wont stay closed, order part, whats next? Contacted GE about it, waste of time, no quality control and they dont stand behind their product! Stay away from GE, last appliance for me!!!
Published: October 3, 2018
Mike of Jefferson City, MO
Source: consumeraffairs.com

PVM1870SMC ($580 plus tax/Cost CDN). I bought all new GE Profile units in m
PVM1870SMC ($580 plus tax/Cost CDN). I bought all new GE Profile units in mid 2010 for my new house. I spent $7000, plus tax, for 4 items from a reputable company in Hannon Ontario. I bought a Fridge, Dual fuel range, Dishwasher and last the Microwave, model stated above.About 6 months back it started acting funny, but thought not too much of it as it was very intermittent. Today the Microwave will NOT seem to shut off after it beeps from cooking/warming up food and the door is open then closed. I close the door and it starts to hums. If food is in it, you can see it is still cooking. I open the door, and then close it again and it starts to Humming as soon as the door closes.The glass tray does not turn, nor does the light go on (when humming) as it does when you actually push the start button. If you do start it, everything works, that is the table turns, light goes on and it cooks/warms food etc. Then it beeps when done, you open the door to remove items, close the door, and again just starts humming.I unplug it for an hour, but as soon as you plug back in, again.. Hums until you open the door. I put a cup of water in it, and just closed the door, did not push the start button. After about 40 seconds, the water started to boil.
Published: November 14, 2014
Bob of Toronto, Other
Source: consumeraffairs.com

I brought our brand new home just over 1 year and 8 months ago with all new
I brought our brand new home just over 1 year and 8 months ago with all new GE appliances. One of the GE Smart Built-In Double Wall Ovens, the bottom one which we never use, but the inner glass shattered randomly, very dangerous and they want us to pay them $100 for the inspector visit and then more for the par and service $325 for the replacement, the GE is disagreeing they had a defect on installations. That is an experience that we never repurchase GE brands, my friend had the same issue. They replaced in their house this way without warranty, however they disagreeing our oven had the defect on installation, lesson learned, never never buy the GE again!
Published: October 31, 2019
Kelly of Jacksonville, FL
Source: consumeraffairs.com

Periodically my GE Profile Dishwasher will not clean well. On every occasio
Periodically my GE Profile Dishwasher will not clean well. On every occasion it is due to clogging of spray ports on the upper and/or lower spray arms. Removing the blockages is nigh-on impossible as it is often not possible to extract the blockage from the outside and its not at all possible to flush the blockage back down the arm to extract it at the centre. All that is required is a bit of forethought and the creation of some access to the arm. I was frankly surprised to not be able to find a replacement arm as the suggested solution to this problem, the additional part revenue being part of GEs the business model. There are a number of other design issues with the assembly at the bottom that make me think it was done by an intern and nobody checked her work at the end of summer break before it went into production.
Published: September 2, 2015
Rupert of Richmond, BC
Source: consumeraffairs.com

I have had a few cheap microwaves but at this point in my life I wanted to
I have had a few cheap microwaves but at this point in my life I wanted to buy a good quality microwave that would last. Well I bought a 200 dollar GE microwave in February. 3 months later it went out on me. I did hard and soft reset numerous times with no success. They offered me a discounted check to replace it and it would take 4-6s weeks to receive. Instead we returned to place of purchase and they gave us a floor model to replace it. All was well for 2 months when lo and behold this one started doing the same thing. No amount of resetting would make it run. It went out cooking corn on the cob. Why is this so hard to keep running? Their response this time was a goodwill rebate certificate to purchase only a GE microwave. Why in heavens name would I want another one? It only lasts a couple of months and who is to say the 3rd replacement will not be the same.
Published: August 2, 2017
Erma of Leesberg, FL
Source: consumeraffairs.com

I have a GE Triton. We started a load of dishes before going to bed. When w
I have a GE Triton. We started a load of dishes before going to bed. When we woke up in the morning there was a terrible burning plastic smell. The dishwasher was stuck on, and ran all night. It wouldnt turn off, so we unplugged it. We are lucky that it didnt catch the house on fire. NEVER go to sleep with your dishwasher running. All the stuff you see at the bottom is plastic that dripped down. It melted the bottom of the silverware rack, and some silverware fell down to the bottom where the plastic handles of the knife handles melted. There is brown residue, so I think it did start to catch fire. Thank goodness we woke up early.
Published: February 10, 2014
Heather of Redondo Beach, CA
Source: consumeraffairs.com

I purchased the unit just over a year ago and it started beeping one night
I purchased the unit just over a year ago and it started beeping one night with error scroll speed and then key pad shorted. In the end to repair costs more than to replace, even though it is above stove mounted unit. Do not buy a GE Microwave. Especially model # JVM6172DF1WW.
Published: July 30, 2017
Daryl of Metairie, LA
Source: consumeraffairs.com

Wow, Donna from NJ, I could have written your dishwasher report! But since
Wow, Donna from NJ, I could have written your dishwasher report! But since I didnt, I have never been so disappointed in an appliance purchase as my new GE dishwasher! Not only are some of the dishes & silverware coming out more dirty than they went in, it takes a ridiculously long time for a cycle. And if there are more than a couple of tablespoons of water on the door, it will pee out onto the floor when the door is closed! Not to mention that there is junk stuck to the floor just inside dishwasher, under the door, after the cycle has run! Yet the worst part is how dirty dishes are after even a Sani Wash cycle! Sometimes, the detergent lid is still closed. Sometimes its open, but the detergent is still there. Even then, dishes may be cleaner in appearance that time, than when the detergent is gone. A water glass, may have gritty stuff - not just detergent stuck and hiding down inside, or more obvious all over inside the glass. I have spent the past year experimenting with various things: detergents, amounts of detergents, arrangements of dishes, heat of water, pressure of water, rinsing dishes before cycle, etc. Glass and pottery normally fare better than plastics, but again the plastic may have started cleaner than they come out! The dealer has been out three times, finding nothing obvious the DW itself, nor anything I have done wrong. He has been told there is a kit that would fix the performance problem, but he cant purchase it, nor can his distributor. I have been told the length of cycle is because our government regulates the amount of water used. So my question is, then its okay to use more electricity?! Its totally embarrassing to serve someone a drink in a glass that is found not clean near the end of the drink! And I, too, have an old 12-years-dishwasher that still works! It was even a cheaper brand. I never had to think where pieces were arranged in that dishwasher. I just thought, in my newly built house, I should have new appliances!
Published: November 26, 2012
Lee Ann of Ottumwa, IA
Source: consumeraffairs.com

The microwave was purchased for above the stove. Its clean line and easy to
The microwave was purchased for above the stove. Its clean line and easy to use detail made it perfect for my little kitchen. Price was even better. Clearly, I would suggest checking value when shopping. Sometimes you pay more for another brand name and miss a real bargain.
Published: July 15, 2019
Glenda of Fenton, Missouri
Source: consumeraffairs.com

Microwave GE Monogram - For the second time in as many years, the glass doo
Microwave GE Monogram - For the second time in as many years, the glass door on my microwave just blew out and spewed glasses all over my kitchen. Luckily, no one was hurt except we are still getting glass in our feet a week later. My husband and I both contacted GE by email with no response whatsoever. Clearly, having read about this happening to many others, this product should have been recalled. It is their top of the line. The microwave wasnt even in use. GE must not need any customers and they have sure lost this one.
Published: June 25, 2012
Rita of Key West, FL
Source: consumeraffairs.com

GE dishwasher model # GDF610PGJ5BB was fine the first year and a half. It b
GE dishwasher model # GDF610PGJ5BB was fine the first year and a half. It began making noise with electronic control panel beeping for no reason. The wash cycles were incredibly long. Finally after reaching the 26 month mark, the electronic panel gave out. Having no warranty, I called the repair division of the appliance store we had purchased it from. They were to charge me $90 just to come out and look at it. With the purchase price just under $500, I wasnt willing to take the chance of repair costing a third or half of the purchase price. Regretfully, we decided to give up on repair of this dishwasher. We decided to purchase a new dishwasher, but certainly not a GE.
Published: December 20, 2020
Shirl of Medford, NJ
Source: consumeraffairs.com

I bought this over the range microwave in 2009 to go with my other Cafe app
I bought this over the range microwave in 2009 to go with my other Cafe appliances (dishwasher and range). After a few months, it stopped working and ge sent a repairman to fix it under warranty. He took it apart, replaced the touchpad panel, but told me that the old panel was still good and that I could keep it for the future in case I needed it. And I did. It stopped working a year ago. I took the whole machine apart, put in the original touchpad, and it worked. Until about a week ago. I went away on the Fourth, and when I returned 3 days later, I had the same problem for the third time. I just called ge service and was told that the replacement for the touchpad is $600. When I started to say that I could buy two Microwaves for that amount, the ge service person cut me off and asked if she could help me with anything else. Rude. In addition to this, the Cafe Range ($3000) has three unusable knobs because they were made of cheap PLASTIC and are cracked.They just spin and turn nothing on. When the third one broke, my wife had turned on the power boil and was unable to turn it off until I came home 2 hrs later. A huge FIRE HAZARD!! To replace the six knobs is, you guessed it, $300. I could buy an inexpensive stove for that. I have purposely used ge in lower letters because that is the way I feel about their appliances and their service.
Published: July 13, 2013
Kevin of Staten Island, NY
Source: consumeraffairs.com

GE dishwasher caught fire - not part of recall. I arrived home for lunch to
GE dishwasher caught fire - not part of recall. I arrived home for lunch to find smoke alarm going off and kitchen hot and hazy. Determined it was dishwasher and opened to thick black smoke pouring out. Heat so extreme cups/dishes and racks and spinning thing on bottom had melted and adhered to elements, each other and bottom. Parts of the dishwasher itself are warped (steel!). Granite countertops too hot to touch and wood cabinetry surrounding it darkened. Dont know the extent of that damage yet. Thank GOD I came home for lunch- I normally do not. I truly believe our house would have been on fire.
Published: October 11, 2016
Anthony of Destin, FL
Source: consumeraffairs.com

My parents owned the same GE microwave for over 25 years and had no problem
My parents owned the same GE microwave for over 25 years and had no problems with it. However, after theirs finally died 2-3 years ago, my parents made the mistake of purchasing another GE microwave. BIG MISTAKE!!! It wont turn off unless they unplugging it! They have already paid to have a tech come out to fix it but the problem started again 3 months later. I called 1800GECARES and they said you either need to have a tech come out or we can replace it. I said Do you mean your solution is that my parents who just spent several hundreds of dollars on your defective appliance should spend several more hundreds of dollars to purchase another one from GE? Why did their last one last over 25 years but this one only lasted around 2-3 years? Why dont you stand by your products? Their response was I can connect you to customer service for further help. I said I think Im going to stop wasting my time. and hung up on them. Dont trust the GE name, it doesnt mean what it used to!!!
Published: November 30, 2015
Paula of Indianapolis, IN
Source: consumeraffairs.com

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