I bought a GE microwave two years ago. The microwave stopped working and has a message that the keyboard shorted. I called GE and they are charging me $90 to send a technician, plus parts and labor. I paid $250 plus installation for the microwave. I will never buy GE products in my life. Do not recommend to anyone.

Ive had my GE dishwasher for about 20 years. Any appliance that lasts that long deserves praise. It does make some noise but thats to be expected. Drying time is efficient and dishware and glassware come out spotless.

My microwave is a GE, model JE 1040 made in 1998, which they probably dont make anymore. I use it several times a week, mostly to heat up leftovers and water. Also pre-packaged microwavable meals, such as breakfasts and biscuits. I have cooked different kinds of meat and other items in it many times and am completely satisfied with it. I would be lost without it.

We built a new home in 8/19. Much to our dismay, the builder only offered GE appliances. We had a bad experience with a GE appliance in the past so we went with the most expensive offered, the Profile series. Nine months into our new home, the microwave push button to open the door broke (with food stuck inside). I was only able to schedule an appointment through an automated system. Days later, repairman breaks door trying to get food out. Parts were ordered and new date was set for one week later. Day before that appointment, I got a call canceling my appointment due to the part being on backorder. The entire call took 57 minutes. New appointment was set for an additional week. Again, appointment canceled and part was ordered from third party. Third appointment was a repeat yet again (but without a call and with repairman showing up). The rep did say she would send $70 for us to buy a small microwave while waiting. We are now at three weeks without our microwave being fixed and I have spent HOURS on hold trying to get to a resolution. Last representative asked why I even made an appointment if I didnt have the parts. What!! They have scheduled the appointments. I asked to talk to a supervisor but then was told it would be 24-48 hours before someone could call me back. The rep said this is the timeframe they quote for a callback but she didnt know when anyone would actually call. No idea how much longer we will have to wait-it seems we are at their mercy. When buying new appliances in the future, we will ask who services their warranty! Either way, we will never buy GE appliances again.

If you plan to use your dishes for food or drink or if your pets eat food from bowls, dont buy a GE dishwasher if you expect items to get clean. Seems entirely incapable of producing grit-free clean dishes. Is particularly noticeable on the glasses. And I clean the filters all the time (manual recommends periodically) and I am taking a break from cleaning said filters to tell the world that GE Dishwashers are junk.

GE is a proven brand and its quality for reliability. When I was shopping for one I went with a known brand. Planning to upgrade my kitchen and will be shopping for a countertop microwave. The over-the-range microwave has stood up 15 years of use. Happy with purchase and performance. Will purchase GE brands in the future.

I have to agree with other post about the customer service. Our dishwasher is only 15 months old. First call went fine after that everything is with email. Tried calling several times to get correct parts shipped after only getting one of three needed, I called and finally after 45 minutes an agent answered. After several attempts to get recommended parts and repairs we are now having additional issues. The quality of the GE brand has really gone down compared to our older products that lasted 15+ years. Now waiting for a new assessment of what the issue might be and hopefully will be able to get the parts without issue.

I have a GE Profile model JT965SK4SS micro/oven combo. It came new with my new home. A couple years into it, the paint (lining) interior of the microwave start to bubble and peel and eventually started rusting. Had SEARS come out (warranty had expired) who contacted GE and they concluded it was only cosmetic that it doesnt affect the functioning of the microwave. Well, its gotten a LOT WORSE now, bubbled peeling paint all over inside, rust, exposed metal, and the paint is falling onto food. I can NOT even wipe out the interior to clean it, it makes more stuff come off/fall down. I called GE last week, was told by 2 employees that it is NOT safe to use anymore, discontinue use. I had SEARS come again (per GE). The tech said he had NEVER seen anything like it before. He called GE to tell them its not safe, exposed metal, and its dangerous. They again said, well maam, youve gotten 8 years use of it. We wont replace it, but will offer you a discount for a new one ($2,500 out of pocket for me). The person who had offered me the discount (yes, I sent pictures, showed how bad it is) also gave me a tip regarding the unit I have now with the exposed metal and the chance of arcing (spelled? like Ark) if the unit catches on fire, make sure not to open the doors, the fire should contain itself. 2 employees told me its not safe, a 3rd gave me helpful info for if/when it catches on fire... and yet, they still wont replace the unit... and do not stand behind their own products. I plan to go to our local news station, see if they can get anywhere with this, since they wont do anything. Patiently waiting and unable to afford a new unit.

Model JVM1740DP1BB - GE Microwave - complaining since November 2014. Great microwave UNTIL the inside ceiling bubbled and began to flake off in various locations. A service tech that visited our home advised us to call GE and advise them of a potentially hazardous situation. The GE rep offered to sell us a new microwave but only stated that we were out of warranty, although this is clearly a manufacturers defect! She proceeded to tell us the lining was perfectly safe but maybe we shouldnt operate it. I have written GE management to see if they will assist in replacing the defective unit; GE is the reason we purchased it to begin with (but it may be the reason never to purchase one again).

We bought a new house with GE microwave, oven and dishwasher. Our fridge doesnt give any water anymore and our touch screen microwave stopped responding to any touch. When I called customer service to come see, they want to charge $80 just to tell you whats the problem. GE has the worst appliances. I will not recommend it. I will go with Whirlpool brand.

I had a GE dishwasher installed by the builder when I purchased my home. The dishwasher had a fire in the wiring harness for the energy save drying switch. The dishwasher was under warranty and was repaired by GE without issue, and they told me it was safe. About 2 years later, GE recalled the dishwasher for having started numerous fires throughout the country. As part of the recall program, GE offered incentives towards the purchase of a new dishwasher; however, unless you purchased another GE dishwasher, you received virtually nothing. I purchased the top of the line GE Triton performance plus dishwasher and had it professionally installed, and given my previous dishwashers history, I purchased an extended warranty from GE. This new allegedly top of the line dishwasher blew a hose and flooded my kitchen, causing several thousand dollars in damage to the floor / sub floor and ceiling below. GE was contacted, came out, and made a repair; and my damage claim was paid by GEs insurance carrier Electric insurance. Once again, 2 years later, this same dishwasher blew a hose and flooded my kitchen and downstairs. I contacted GE and found that my warranty had been sold by GE to an outside company named Assurant without my knowledge. They were unable to provide me with a service appointment for about 2 weeks and advised me not to touch anything until the damage was documented by a GE technician or my damage claim would be denied. I contacted GE customer service and explained the circumstances and that the water damage would need to be mitigated in order to prevent additional damage to my home. GE scheduled a sooner appointment, but they failed to show up. I called GE again; they rescheduled for the following day and failed to show again. GE was re-contacted, and they scheduled a third appointment with A&E, a GE affiliated outside repair service. This time, the technician arrived but was unable to do anything unless I made a cash payment to him, as GE failed to include my extended warranty information when they booked my appointment. I re-contacted GE, and the next available appointment date was more than two weeks away. I was concerned that the water damage would cause mold and create an electrical hazard due to wet wiring, and the water caused the laminate floor and sub floor in my kitchen and downstairs den to warp and buckle. I was forced to contact my homeowners insurance in order to get this damage addressed. GE has been unable to get anyone to my home to address the situation. In total, I have spent about 16 hours on the telephone remaining on hold an average of 1 to 1 1/2 hours for each call, only to be told there was nothing they could do or that no supervisor was available or authorized to do anything. Assurant advised me they would look into it and get back to me, but I have yet to receive a return call. GE corporate headquarters was contacted, and they were polite but unable to accomplish anything either. I am removing the appliance myself and having it replaced at my own expense with any brand other than GE. I would strongly urge anyone making an appliance purchase to choose another brand; GEs appliances, customer service, and repair service are all unreliable and well below standards based on the hundreds of dollars we spend on appliances. My decision to purchase a GE dishwasher has resulted in damage to my home in excess of $10,000.00 and an unbelievable amount of frustration and aggravation waiting for repair personnel that dont show and waiting on hold to speak to people who can do nothing for you. If I performed this badly at my job, I would have been fired a long time ago. Learn from my situation and dont buy GE!

I own a GE counter-top sensor microwave oven model #JES1451, which was only 2 years old. At 3:00AM, I woke to a room full of smoke and a burning plastic smell. I immediately rushed to the source which was my microwave oven. It was going by itself and the panel read sensor error with smoke billowing out of it and flames erupting. Luckily, I had a fire extinguisher handy. I had never had any problems with this microwave prior to this experience. I cringe at the thought of what could have happened to my home and my family sleeping upstairs if I hadnt been nearby.

I bought a GE profile dishwasher and 5 months later its leaking water. It was never very good at washing dishes and now its leaking. It is covered under the manufacturer warranty, however GE customer service is awful. We are approaching one month into not having a functional dishwasher and they still have not replaced it. Their communication is terrible. Stay away from GE.

My 3 year old $600 GE micro caught on fire with nothing it. I set the timer on my top of the line GE microwave for a reminder. Nothing in the micro, cooking nothing! When I came back it was on fire! Melted the inside. If I would not of been there it would of burnt my house down! The only way to shut it off and put out the fire was to turn off the power to it. The next day as soon as I turned the power on my GE microwave started on fire again!!! This must be happing to many people and needs to be addressed by GE! This company needs to be held accountable for burning houses down!

I moved in to a newly-built home in Nov. 2010. Shortly after, my GE Profile microwave seemingly caught fire. We called for service and were offered a repair free of charge. We declined a repair and did receive a brand new appliance of the same model. Around June 2012, the exact same fire happened to the new one. I must admit that it took me about 9 months to report the problem because my family had been devastated with a lengthy illness and passing of my mother. While going through our trial, I shut down my mothers apartment and just started to use her countertop microwave. Realizing that I needed to address the problem with my microwave, I called and explained this to GE service. I guess that the representative was just doing her job and stated the year warranty spiel and had no concern of this being my second microwave within a two and a half year span and also the length of time that it had not been working. I was immediately given the cost for a serviceman to come out plus I was told that I would have to pay for any parts. When I went to Home Depot to price the microwave; the cost for my model was $278. I therefore decided. Why bother to have a defected model repaired? Who needs the aggravation? I will just eat my loss and buy another microwave. Be assured that it will not be a GE. I will never again buy a General Electric product.

Our brand new GE Profile dishwasher wasnt cleaning dishes (even after rinsing them before stacking them in the dishwasher). GE technician came several times and lectured me how I need to open hot water faucet before turning on the dishwasher, about how I should stack the dishes in the dishwasher, etc... all bogus talk. Our builder was kind enough to replace the dishwasher because he saw how frustrating it was to deal with GE service. The new GE Profile (i.e. replaced by builder) works without opening hot water faucet, or washing the dishes or stacking them in any particular manner. In summary, I wouldnt recommend GE Products because GE service is HORRIBLE and their products arent that great. I have GE Profile all over my kitchen. Within the first year, my microwave, dishwasher and built-in fridge broke down!!!

I bought a dishwasher 2 1/2 years ago, along with GE fridge, microwave, convection oven for my remodeled kitchen. It was less than a year old, when the dishwasher control board went. GE fixed it for no charge, as it was under warranty. They sent the part, and the repairman was great. A little over a year later, the same thing happened. It is no longer under warranty. I spoke with a supervisor about this. This dishwasher was just over 2 years old, and again, the same thing happened. They were very nice, and sent a man over, after sending the same part in the mail, and again, he was very nice, and I was called to see if everything was to my satisfaction, and it was. I was not charged. It is now a few months later, and the machine will not begin the cycle. The lights are on, blink several times, then finally go off altogether. I did the troubleshooting suggestions, including turning it off via the circuit breaker to reboot, and still nothing. I am so angry. This is a relatively new machine. I am so disgusted that I will never buy another GE appliance, and strangely, I have stock in the company. Its a small amount, but stock nonetheless. What a shame. Now, I have to spend a lot of money on a repair that I should not have to. GE charges $90 just to walk in the door. I was told the second time it would be over $200 to repair a 2 year old machine. It is not the customer support nor repairmen that I am so angry about, rather, it is the ** machine, which is not even 3 years old! The thing is, I always try my best to buy American products, even cars. Before I call in a repairman, I am going dishwasher shopping, in case I decide that it is simply not worth an over $200 repair. I will not be looking at GE.

Dishes on top shelf do not get clean, and Power Dry does not dry dishes. Technicians say nothing is wrong with the unit and customer service was a nightmare.

When I entered my home I notice the microwave door was open and light was on. I closed it and took packages to my room. When I entered the kitchen I seen flames coming from inside unit. I put out flames with a fire. The panel was off and microwave was empty. My son said he left the door open because when he closed it hummed. I am very blessed that my home or loss of life did not happen. I contacted GE to see if there was a recall and was offered a 20.00 discount. I really feel that this is a hazard waiting to happen.

I have a GE Cafe Microwave that I have only had 3 years. The other night, the outside glass shattered into 1,000,000 pieces and the microwave was not even in use.

Had to order filter separately. No one said anything about filter not included. So it holds up the whole installation process. So now we wait! Not Best Buys fault unless it is supposed to be mentioned. Last microwave we bought, filter was included, twelve years ago.

Excellent. The dishwasher cleans dirty dishes and dries them as I expect. We use all the features periodically, usually the RINSE & Normal wash daily. We rarely use the China setting, but we do use the pots and pans and hygienic features as well. We also occasionally use the delayed start feature. Our dishwasher is a decent size four our family for daily use and for large get-togethers. Our house came with a WHITE dishwasher, which were not totally fond of as a personal preference, BUT, its LOOK and design are fine by our standards. We have had a problem with the door catching on the screw that holds the dishwasher in the cabinet. Seems like a simple fix, but it hasnt been. Id like to see that problem go away for any dishwasher installation.

I had nothing but problems since day 1. The dishwasher has never cleaned dishes properly. We have to pre-scrub. The soap dispenser does not operate properly. The keypad stopped working after only 2 years.

My dishes always come out clean & the glassware always sparkles. I can use normal, heavy or light cycles. I can use heat to dry the dishes or turn that feature off & let them dry themselves. I think its just a normal size. Its white & matches my other appliances. This is the first GE Brand that Ive ever had. Ive had KitchenAid & Frigidaire models in the past and this one is as good as the others were.

GE model #pem31sm3ss microwave has paint peeling on the interior. GE says it is not safe to use, yet will not replace it. Purchased 08.2010. There are other consumers online with the same problem. There should be a health safety recall on these units. GE offers a $50.00 rebate on a new unit, a far cry from replacement cost.

My parents owned the same GE microwave for over 25 years and had no problems with it. However, after theirs finally died 2-3 years ago, my parents made the mistake of purchasing another GE microwave. BIG MISTAKE!!! It wont turn off unless they unplugging it! They have already paid to have a tech come out to fix it but the problem started again 3 months later. I called 1800GECARES and they said you either need to have a tech come out or we can replace it. I said Do you mean your solution is that my parents who just spent several hundreds of dollars on your defective appliance should spend several more hundreds of dollars to purchase another one from GE? Why did their last one last over 25 years but this one only lasted around 2-3 years? Why dont you stand by your products? Their response was I can connect you to customer service for further help. I said I think Im going to stop wasting my time. and hung up on them. Dont trust the GE name, it doesnt mean what it used to!!!

I purchased a GDF520PGJ dishwasher from Home Depot and it still doesnt work. Home Depot has no return policy and G.E. has been unable to resolve. I have written to GE Appliances Consumer Relations for a replacement but pending another service call. Its unfortunate that there is no recourse with Home Depot as was advised that I need to work with GE for the first year warranty yet my dishwasher hasnt worked for the past month. Buyer beware.

I called the toll free number because of the concern I am having with your microwave, the paint is coming off the inside. So my concern is first why would it be coming off, is it a defect in the product or does it just happen? The person was helpful and seemed as if it was to be concerning. WELL IT IS to me. Could it make us sick, do I need to put it in the trash or what? Thanks for not helping me and not being concerned, but I am sure if it was you or family you would have had a different story to tell.

Bought brand new GE Profile DW PDT845SSJSS as part of four appliance package to be installed as part of kitchen renovation. Bought in April 2018, renovation delayed until August 2018, install of appliances October 2018, installer by contractor plumber- excellent seasoned experienced installer. Never used DW until moving things into new kitchen. Washed dishes off in DW before placing in cabinets. After 3rd cycle- DW stopped working stating leak detected - contact GE. Are you kidding me? Brand new appliance! We had original installer come out- no leak- no visible water- we went to placed we purchased DW from - local place - Ray’s Appliances- asked for replacement DW. Was told we would have to pay for installation of 2nd DW at 225 charge. Are you kidding me? GE guy came out and did something to DW to fix it but said problem could return... Serious??? Well -DW worked for a few cycles- now displays leak detected again! Called GE and coming out 12/2. Ridiculous- I want a NEW DW with free installation! I’m paying @971 bucks for something that didn’t work from the outset!!!

I have the same microwave for 15 years and it works great, we use several time a day to heat up food. I would highly recommend this product to all of my friends and consumers. If I remember correctly my mother had a GE microwave and oven when I was growing up.

As many others have indicated, the paint peels off the interior roof of the GE microwaves, and the area ends up rusting over. GE offers no repair or refund for this. Awful product, poorly built and should be avoided.

When the handle on my expensive replacement (GE Profile for GE Profile) microwave/convection oven peeled, we called our retailer (PC Richards is really good about service). A new door showed up and it, too, has a plastic handle. The difference is, this time its solid grey plastic as opposed to white plastic with silver paint. Seems to me that an expensive SS appliance should have an SS handle. Too heavy? Just use a tube of SS - not solid. Too hot if above burners? Didnt my last GE Profile micro/convection have a SS handle? I spoke with customer relations. The person was well trained not to say anything that might suggest she agreed with me. Since the issue is cosmetic and not functional, I have to consider the issue dealt with now that the door has been replaced. I told them I will do my best to publicize this issue and that I will never again purchase a GE appliance. I also called CEO Jeff Immelts office in Connecticut. I made it clear that my dissatisfaction has cost them a long time, loyal customer and that I would spread the word. I would appreciate if anyone agrees with GE that a SS handle would be too hot over stove burners.

Ive owned my GE Profile dishwasher for 6 years. Two months ago the pump had to be replaced and this is quite an expensive item. Then the other day I went to open the dishwasher and the doors spring gave away, hence slamming to the floor and crushing my big toe. The repairman said it was not the spring that broke but the link that holds the spring in place. The spring is actually quite strong but the link is just a flimsy piece of plastic. We are both anxious to see if the replacement link he ordered has been made stronger and are replacing both just to be sure it doesnt happen again. Although my toe isnt broken, it is extremely bruised and painful so I am going to be ever cautious of opening the dishwasher again.

Our microwave was manufactured in September 2010 and we purchased it in October 2010. It has been used a few times a week for reheating leftovers. I have owned secondhand microwaves and unknown brand microwaves, and they have been more reliable than the GE Profile. My husband and I invested in the Profile series when we remodeled our kitchen. After a lifetime of moving and living in homes with much to be desired kitchens, we decided to spend money to provide ourselves with a functional kitchen. If I had to do it all over again, I would have saved myself the trouble and purchased my appliances from another company.After having to call GE to send out a repair person 5 different times to work in our microwave oven, we are left with a nonworking microwave oven. It seems that a company that has made record profits from their faithful American fans could do the right thing and replace the microwave oven with something that works. Perhaps they do not have such a product. They have offered to let us buy a new one at a big discount, but they have not clarified what the percentage will be. The problem I have with this is that spending one more dollar on a product with no backing from the company it came from would be asking for more let down. I believe Ill have this lemon removed and quit before I take on any more consumer letdowns.

Microwave counter top - On Oct. 15, 2010, I purchased JES1460 DNWW at Pacific Sales San Jose. Since then, two service calls on this microwave which replaced one that did not work. New sensor on service call 10-10-11. Today is 3-6-12, strong electrical smell practically knocks you out. I unplugged the unit. We always purchase GE appliances. No more, very poor quality. We are upset.

In January 2013, my husband and I purchased new appliances from Home Depot, including the above referenced dishwasher. The first dishwasher was delivered broken. The display panel was detached from the body of the dishwasher. At that point, I was concerned about the quality of the product. From the way it was detached, it appeared to be very cheaply made. (It was also installed incorrectly, causing a leak under our sink and ruining the bottom of our cabinetry. We settled this with Home Depot, but I include this detail to help emphasize my frustration over this whole situation.)When I contacted Home Depot about the faulty product, they agreed to provide a replacement, so I decided to give it another try. I wish now that I had simply returned the product and purchased another brand. Upon receiving the new dishwasher, I noticed immediately that the edge of the inner rack was scratched so badly that the plastic coating was gone, and rust had already begun to appear. I had to call customer service and get replacement racks. (More on this to follow.) Allow me to detail our service call records:Call #1. Heat dry didnt work at all. The technician told me that I needed to run the water in the sink and make sure it was very hot before running the dishwasher, and he changed the settings. This created a slight improvement, but not much.Call #2. Soon after, detergent tabs started to get stuck in the dispenser cups. I was using the exact brand recommended in the manual. The technician told me that detergent tabs were just the worst, and that I should try gel detergent, even though this is contrary to what the manual states. The detergent ruined my silverware, and I have had to purchase a new set, which I now hand wash.Call #3. Using gel detergent did not work. Technician came back, and told me the wrong replacement racks were sent. That must be what was blocking the water from getting to the soap. He ordered another replacement rack. He brought a plastic door, watched the water, and told me the upper arm wasnt spinning fast enough. He made an adjustment and claimed to fix that.Call #4. Detergent still not emptying from the cup. A different technician came back and used the plastic door. He found a different problem, but did not have the parts to fix it, so, another service call had to be scheduled.Call #5. Technician comes back, and finally fixes the detergent cup problem. For now.Call #6. Heat dry now does not work at all. There is so much water on the dishes that I have to hand dry them, and afterward, I have to mop my floor. There is just a massive amount of water in the dishwasher. In addition, it will not start except on a one-hour delay. Pushing the delay button does nothing to change the settings, and does not allow me to scroll through like it should. This appointment is scheduled for today, but I am not hopeful that anything will change.At this point, I have no faith that this dishwasher will ever work. Customer service did extend my warranty for six months, but that is the only concession I have gotten from them. That extension will expire soon, and I fear that at that point I will simply have to spend another $600 on a new dishwasher and leave this one on the curb. Its unacceptable for any consumer to have to purchase a new dishwasher less than two years after purchasing from GE.

We purchased a GE Over-The-Range microwave, model LVM1750DM1BB in late 2008 and had nothing but problems with it, from paint peeling off on the inside to buttons which did not work, to burning smell, until it finally quit completely. Nothing worked, nada. This was not a cheap microwave and, added with installation expenses, was a major purchase. Even so, it would cost more to have it repaired than the original costs combined. This is criminal, a total rip-off!

GE microwave model JES1344ES. This is a stainless steel with black accent 1.34 cubic foot microwave oven. It looks great. The micro is heavy for its size. The stainless steel is brushed and low luster finish. The door handle is chrome as is some of the other accent pieces. The push button panel is easy to read and has a large knob for making manual time adjustments. The light inside is very bright. There is a rotating platter in the oven compartment that is not knocked off of its guide rollers very easy. The push button panel is a glossy black material that is easy to attract fingerprints. The preset times that are programmed in the microwave is the only part of the product that could be an issue. For example the popcorn button when used has burnt all of the different brands of microwave popcorn that we have tried. It is set about 30 seconds too long. There is no way to adjust the preset time that I can figure out. We set the time with the large knob manually and the popcorn comes out just fine. The preset times for the Auto Defrost are also a bit off. They are not long enough. We also have a Subzero freezer set at minus 20 degrees Fahrenheit so that may be too cold for the defrost presets. Overall the microwave is great except for the preset times that Ive mentioned. We use it daily and have done so for five years. It still looks excellent inside and out.

I purchased a GE monogram microwave along with all the other brand new appliances when I remodeled my kitchen. Let me be clear when I say I will never buy another GE product again in my life. Not only is the product inferior but the customer service department is run by a group of very inept people that lack basic communication skills. The microwave I purchased needed two repairs within the first five years of purchase. I have a microwave in my office at work that I purchased over 10 years ago and Ive never had an issue with it. Needless to say, it isnt a GE product. Last April the microwave started acting up again and kept turning itself off. We didnt even bother calling GE because like everything else their repairmen are also incompetent. 1-800-Appliance came out and found that the magnetron needed to be replaced and we should just purchase a new appliance. Because our microwave had been installed in a custom made cabinet and the trim kit was still good, we made the mistake of purchasing the same exact microwave from GE for convenience. This was in April of 2014. Right now I am waiting for a GE repairman to come and take a look at it because it is already not working. This is after I spent an hour on the phone with consumer relations. I will never purchase a GE product again.

I purchased a GE Spacemaker Microwave model JVM 1750SP1SS from Best Buy in October of 2011. Just a few months after having the microwave, the handle came off. I called GE and they sent a technician and fixed it but it left scratches on the stainless steel. In addition, we have had problems with the turntable. Finally on March of 2013, the keypad went out. This of course is past the one-year warranty. I called GE and they told me that they could schedule a service call for $89.95 plus parts and labor. I told them that I could buy another microwave from another company for less than that would probably cost. This microwave was made in Malaysia. I would not recommend any GE appliances that are not made in the US.

Microwave GE Monogram - For the second time in as many years, the glass door on my microwave just blew out and spewed glasses all over my kitchen. Luckily, no one was hurt except we are still getting glass in our feet a week later. My husband and I both contacted GE by email with no response whatsoever. Clearly, having read about this happening to many others, this product should have been recalled. It is their top of the line. The microwave wasnt even in use. GE must not need any customers and they have sure lost this one.

This is the second GE microwave. In 2 years I have had that, the paint peeled off inside the microwave in sheets! I contacted GE the first time and was offered no help or explanation. I was told it was an older model, even though I bought it new. This time, I just chose to throw it away and never purchase another GE appliance again!

I love my new GE dishwasher! I love the stainless steel look it has. It is very easy to use. It cleans my dishes really good. It is quiet. I feel like it's doing a wonderful cleaning job. I can't wait to replace my other kitchen appliances to match my new dishwasher. I did a lot of research on this dishwasher before I bought it and it had many good reviews from other buyers. That's a lot of the reason I bought it. I love the inside of it. It has so much room inside. It really rinsed my dishes well. Not a bit of soap stains left on the glasses and silverware. I don't have to rinse my dishes real good before putting them in the dishwasher. It does a good job at getting the stuff food off. I would recommend this dishwasher!

We purchased a GE Adora Dishwasher less than 6 years ago from Home Depot. An unknown continual leak has caused substantial black mold, warped sub flooring and cracking of very expensive Saltillo tile of which weve had to remove. GE should be accountable and will be. Nearly, a $800 Dishwasher will cost us thousands in repairs and mold abatement. Unbelievable.

This is the second time that my GE microwave oven is peeling the paint on the inside of the oven. We paid over $240.00 the first time and think that this is a serious flaw this particular oven has. I think that the company should be liable, not the consumer.

The defect is in the Gas Control and Thermal Coupling, per my licensed plumber. GE tells me my water heater is still under warranty; therefore, I would like an authorization code to have it replaced by Home Depot where it was originally purchased. Home Depot tells me I need GE to give me the authorization code. BTW, your CS rep was very helpful. She is sending both items to me, but I prefer to have a replacement for the cost my plumber will charge to install parts in a questionable product. Thank you.

We have had multiple service calls where the tech explains immediately that he knows what the problem is, where there is a very loud buzzing noise as if you were going to be shocked by the microwave if you touch it while it is running. Now after fixing this problem multiple times, having the display burn out, etc. tonight we find out the microwave is actually turning ON when you open the door! This is a severe safety hazard! The interlock is doing exactly the opposite of what it is supposed to do!

The interior paint on the microwave is peeling causing there to be sparks in the interior of the microwave. The microwave interior paint is defective and should not have peeled. The microwave interior has metal showing which causes sparks.

After many searches trying to do due diligence, we bought a GE dishwasher online Nov 2014. It was delivered and installed two weeks later. The day (Saturday) after delivery we loaded it and started the cycle; water went in, the circulation pump started and then the machine stalled. The machine was reset pumped out, restarted but no further improvement.Called the GE service number and after a 20 minute wait was informed that a request would be placed to a local service company. Monday the local service company (30 miles away) called to inform us they had to reject the service request and that GE would set up another. Three days later GE was called again. They were unaware that the service request was rejected so had not attempted to find someone else. They could not get another company to respond and told us to arrange the service call ourselves, pay the bill and submit it to them.My wife and I are now wanting to return the machine but were informed we would have to go through the local Home Depot. They informed us that we would need to have GE arrange it. GE was called back and informed us that the dishwasher could not be returned as long as it could be repaired which leaves it to their discretion. The process to arrange these things took a long time, many delays and many phone calls back and forth to Home Depot and GE. The calls to GE often took 15 minutes to get someone who would forward the call to the service rep which placed back in another 15 minute queue. Do not believe that Home Depot will take returns. The advertising makes you believe they will take but they do not without GEs RGA which GE is reluctant to provide. Avoid GE. I am not the first to find out that GE warranty (one year) and service is poor and that they are more than willing to wait out the warranty to leave their customers with a possible lemon. Other dishwashers are available with 5 year warranties.

GLD6560L00SS. My dishwasher (Model number:GLD6560L00SS) was producing large amounts of smoke through the face panel. It filled my kitchen with smoke and produced a strong smell. I contacted GE and they sent a service repairman out and he took a look. He said this problem is very uncommon with this specific unit and he has never seen something like this. After he removed the front panel, we were welcomed by a burnt/charcoal black face-plate. There was an internal fire in the machine. To fast forward I have been working with GE the last 3 weeks and they have offered to cover 50% off a new unit. I cannot afford this even with a discount and they will not cover the cost of a replacement. This problem could have been much worse if I was not home. The house very well could have started on fire. We normally set the unit at night and go to bed... Thank god this was a different day. This kind of thing is unexceptionable and the fact that they will not cover.

It has never cleaned good. It does not load easily. We have tried numerous dishwashing liquids etc. But none clean well even though we rinse the dishes first. This is their top model. Very disappointed.

GE MICROWAVE OVEN MODEL PVM 187osmcoz PROFILE over the range. This is the first time we have purchased an extended warranty. It was purchased October 2010. On December 6 2010, the whole unit was replaced. Then little things continued to occur. The fan would start to run continuously. The circuit board was replaced. That lasted for several months. Then another circuit board was replaced. Less than two weeks ago another circuit board was replaced. Last night at dinner the unit began acting up again. This unit is out of commission for almost a whole week after every break down as we wait for parts. While waiting for parts on Jan 24 2012 we bought a Sunbeam Microwave for $39.95 as a back up. I placed it in service today, Jan 29 2013.

Im just beginning the process of investigating this dishwasher I bought that doesnt work. I am a snowbird so this machine has only been used part time for a family of 2. We installed it March 2010 and it’s October 2013. But during that time frame weve only used it approx. 3 months in 2010, 7 months in 2011 and 7 in 2012 and 5 months in 2013. I noticed a smell of something burning before we left in May but thought it was something from the outdoors. So blew it off and left. When we returned last week, we discovered that the water wouldnt fill up but the heat would come on..... even if you turned off the heat feature!!!! And it gets hot. Weve unplugged it and was going to call GE repair tech until I read these reviews. Now I dont know what to do because its not under warranty.

We have had this GE dishwasher model GLD6760N00SS for about 9 years and it was fine, until a few nights ago!! We ran the dishwasher, unloaded it, closed the door and went out. When we returned about four hours later we were met in our apartment lobby by the building manager who informed us that we had a fire in our apartment. It started in the dishwasher, which was off, and destroyed the unit. Repairs will be costly due to fire restoration required as well as the need to now replace more than just a dishwasher. Soot covered the whole apartment, and left a need to get a new kitchen floor and repair/replace some cabinets. Be careful of this model from GE.

My ancient GE Profile Spacemaker II Sensor microwave, the successor to its predecessor, is consistent, great performance, reliable. I chose this model because I was happy with its performance. But it could be less chunky. I would like to remodel my compact kitchen, and a sleek newbie non-chunky GE Microwave Oven would be awesome!!! :)

Ease of use, intuitive and good looking. Compliments my existing kitchen appliances and decor. I have a GE profile and has lasted now for about 6 years. I really don’t have any issues with the microwave and never needed any kind of service on it.

Cost of washer $749.95 plus 4-yr warranty, install and hoses, $273 equals $1,023 for this GE stainless interior tall tub dishwasher GLD8700N20BB that only lasted 6 years and 4 months. It wont run, wont fill with water, nothing. Six years. Time to buy again. My advice, buy a cheap one and replace it every 36 months and forget the extended warranty. Installed: Sept. 2009. Dead: Jan. 2016. This was a replacement to an LG dishwasher that completely flooded my kitchen and caused a total tear out of my kitchen, and my homeowners insurance took LG to court. That LG cost $42,000 for a new kitchen and months of contractors and work. Washing dishes by hand is looking better every day... Think about it.

My GE microwave also has paint peeling off the top inside and bottom with rust as well. And cannot be repaired but not one person has said they were sorry or even owned up that it is a fault in paint. This is disgusting to think about this stuff falling into your food!!! This is not safe at all and 10% off new unit is not nearly enough considering they are up to $3000.00 now for microwave/oven unit.GE does not stand behind their products and it shows!!!!

My microwave is a very easy to use. The settings are not complicated and offers a variety of options. It has a shelf and turntable that can be shut off and on. The filters are very easy to access and clean.

I love my GE dishwasher with sanitizing. It works great at cleaning, drying and sanitizing my dishes and it’s really quiet. I love the stainless steel. I forget it’s on at times because it’s so quiet. Happy with it.

We renovated our kitchen with all new GE Profile appliances in 2017 before moving into our new house in 2018. Nov 1, 2018 our GE Profile stopped working and showed a leak message. We called GE who referred us to A&E Factory Service. The repairman arrived Nov 6 and proceeded to not be able to pulled the dishwasher out and tell me the list of things he wont do because of policy. Without inspecting the dishwasher but looking at his computer with the list of things that could be wrong, he said he ordered two parts and would return on Nov 23. Nov 23 came and no repairman. Calls were placed to GE Parts and Service who expressed their disappointment over the no show then proceeded to say that parts would not arrive before Nov 30 and that one of the parts was on back order. Once the parts came then another repair appt could be made. I will have been without a dishwasher for over a month with no alternative recourse. Service response and A&E Factory Service is less than poor.

This is one hell of a dish washing machine. You really need to think about getting in on this thing at the ground level. You put the dishes in dirty and they come clean! Holy**!

I have just purchased a new GE dishwasher because mine just broke after 35 long years of excellent service. I am so completely satisfied with your GE products, and I would like to tell you also that the double oven stoves are still working well.

Our GE microwave, manufactured in 2012, has been running fine, but the door handle has cracked on the bottom. Imagine my shock when I found the cheapest price for a PLASTIC handle was well over $100. How can this be?

My GE microwave oven turns on by itself. The GE microwave oven model number: JVM1540DN1WW. The serial number is: RS903539B. My GE microwave oven turns on by itself usually as if the one minute express button was pressed in. This has been occurring for about 2 years and has been doing this normally when the air conditioner is not turned on. It appears this is a humidity issue. All summer it has been working fine. As the weather has started to be lower and we turned off the air conditioner, the problem has come back. When the temperature rises and we put the AC on again the unit will work fine. We live in Florida and it can be humid outside but with the AC turned on the humidity is lower and the microwave will work fine.

GE microwaves are crap. In fact its not restricted to microwaves. Its their ENTIRE line of appliances. They team up with other grade e or f manufacturers for appliances (ie: LG, Samsung) and ANY GE appliance is almost guaranteed to fail prematurely. I see all these comments bucking Malaysia and in all reality the fact remains that Malaysia makes damn good stuff (think SONY). But it is the COMPANIES that build the products and how much theyre getting paid that factors quality. No doubt that GE is using the bottom dweller rejected off the assembly line parts to build their units. Most are Chinese garbage. China also builds some very reliable products but as the saying goes dumb American will buy anything. They save the best for them and sell us the crap.It is the lowest grade of those already should have been scrapped at the factory parts that GE passes off as quality and they do a good job at showing it. A cheap 30 dollar China made Emerson microwave made by Daewoo (Korean company that actually is decent) lasts longer and takes a hell of a beating compared to the overpriced rejected junk we call GE. The GE ac units are another classic example of pure garbage. Sadly the older GE works forever. That should sum it up. Why didnt the GE executives while visiting Thomas Edisons grave make every effort to step away from his grave and not stand upon it? Because Thomas Edison would pull them under.

The wheels to roll tray in and out comes off sometimes, other than its fine, average wash cycle. Doesnt really clean heavy food off dishes so have clean first then put in dishwasher.

We have a lower end GE stainless steel model that came with the purchase of our new build home. The washer is just average and does not have a huge capacity. For only 2 people in the house it gets the job done in general.

It is functional and does the work. We are impressed with the large drum which takes a good load. It runs smoothly but with some noise. However we do not mind this as the end product is what we wanted.

After a year and 1 day of use the microwave blew out and got in fire. Fortunately I was nearby and was able to extinguish the fire. I called the customer service that told me the warranty was over and all they can do is give me a discount on the purchase of another unit, and that I was on my own for the collateral damages due to the fire!

I purchased a stainless steel GE dishwasher for $508.68 since I remodeled my kitchen October 2016, I contacted GE in March 2017 because the stainless steel on the dishwasher door started to have rust spots, they sent a technician to look at it, they told me that they cannot replace it because the aesthetic warranty is only good for 30 days. They authorized the technician to replace the door, however I have the same issue with the new door, and also the dishwasher stopped working. I contacted them again. The technician was able to fix the dishwasher, but as far as the stains on the door they told me thats an aesthetic issue. They cant do anything about it. I called the consumer relations department. I spoke with CIARA GE case # **. They offered me a small discount and I have to come up with $400.00 to buy a new dishwasher.I feel that a good business should always stand behind its products. The dishwasher obviously is defective, they sold me an appliance that supposed to be stainless steel but its something else, the right thing for GE to do is to exchange the defective product for the right one. I am very frustrated that in less than a year I have to spend over $900.00 for a dishwasher. I am great customer for GE, I remodeled my kitchen, I purchased a GE refrigerator, cooktop, oven, kitchen hood, microwave and dishwasher, I think I deserve better than a small discount for a defective product.

All GE kitchen appliances delivered on time, but the dishwasher has been a nightmare. Started leaking right away, called GE and they couldnt come back out for 3 whole days after installing it, which ended up being a work day - so had to miss work to wait all day when he didnt come until 5 pm. Tried to make us pay for the service - we havent even used the dishwasher and they think we are going to pay them to come out fix their mistake, also under a 1 year warranty. Tech guy came out ran some computer test - didnt even look at the dishwasher or underneath. Test was good, we asked him to stay a few extra minutes and he said thats not his job. Leaked again. GE argued that we didnt get it installed by them, which was a lie. Same tech guy came out again, on a workday Again so missed work - finally figured out what was wrong, ordered the part. The part wasnt coming in for another week. So we Waited Another week without a dishwasher.When that day came We again missed work because they said between 1-5 and didnt even show up. GE tried to say the part wasnt in but we were holding the part when we asked where they were. Infuriating at that point already missed so much work days and GE employees couldnt even do their job. GE rescheduled the appointment without even telling us. Had to wait another week until they finally came out and fixed the dishwasher. Now almost a month after they delivered the appliances, I received a charge and didnt not even email to let us know we were being charged. Horrible experience with GE and will never ever buy from them again.

Let me warn anyone out there looking for appliances. We have had our 2 appliances for a little over one year, about 14 months. It is just me and my husband, very little wear and tear. Both convection oven and dishwasher not working. DO NOT BUY!

Soon after getting our new Cafe Microwave CVM2072SM3SS the control panel died. I called GE and power cycling got it going again. This is an over the stove microwave, so we were also told by GE not to use the right front burner without the fan on boost. The problem persisted from time to time and steadily got worse over our 5 years of ownership. Reading the internet this was a common problem known to GE but they took no action to contact owners. The panel is now dead and my only option, having tried the fixes on Youtube, is to invest money starting at $108 for an inspection or buy a new Microwave. My entire experience with this product has been a big disappointment as I also own a GE Cafe range, fridge, and dishwasher.

I bought this over the range microwave in 2009 to go with my other Cafe appliances (dishwasher and range). After a few months, it stopped working and ge sent a repairman to fix it under warranty. He took it apart, replaced the touchpad panel, but told me that the old panel was still good and that I could keep it for the future in case I needed it. And I did. It stopped working a year ago. I took the whole machine apart, put in the original touchpad, and it worked. Until about a week ago. I went away on the Fourth, and when I returned 3 days later, I had the same problem for the third time. I just called ge service and was told that the replacement for the touchpad is $600. When I started to say that I could buy two Microwaves for that amount, the ge service person cut me off and asked if she could help me with anything else. Rude. In addition to this, the Cafe Range ($3000) has three unusable knobs because they were made of cheap PLASTIC and are cracked.They just spin and turn nothing on. When the third one broke, my wife had turned on the power boil and was unable to turn it off until I came home 2 hrs later. A huge FIRE HAZARD!! To replace the six knobs is, you guessed it, $300. I could buy an inexpensive stove for that. I have purposely used ge in lower letters because that is the way I feel about their appliances and their service.

GE Quiet Power 3. I overall like the dishwasher. It does a good job of washing the dishes, but not a great job. They need prewashed if very dirty. The soap dispenser often cakes if using powder. It is quiet. Cannot tell how much time is left on cycle.

First, as a new homeowner blessed with select builder-provided appliances, I never imagined I would be authoring this letter 4 months after closing on the new home. Your friggin’ microwave oven light mechanism truly sucks! I lost the two bulbs a week or so ago and purchased two more at the cost of approximately $10, even though a one-year warranty was stated. That was okay, as I was more interested in fixing the problem versus starting some long-range purchase interest. So, and this is the most aggravating aspect, I have the correct pins and life is ** good, and as I attempt to insert the first, the ** pin breaks off. Okay, so I reflect on the horrific engineering of the mechanism, and I softly” align the second of the two bulbs, and the ** pin breaks off again. ** is my predominant theme tonight. As well, believe me, I am going to inform Taylor-Morrison that their respective selection of your friggin’ lousy pieces of crap is corrupt and misguided. You suck, G.E.! I’m moving forward.

GE Dishwasher GDF520PGJBB - GE has the worst dish washer machines you can ever buy. In fact never buy a GE dishwasher in general. Maybe, GE makes good refrigerators but not dish washers. We bought this from Home Depot and after 6 months it collapsed: Pump broken, soap dispenser broken, panel doesnt work. We had before a Maytag and we used it for over 20 years without any issues. In addition, GE has the worst customer service you can imagine. They are robots, repeat the same thing with a very annoying tone, and are not able to solve a single issue. We were even harassed by GE manager Evan or Aven, useless man, from customer relation who enjoyed seeing how much frustrated we were. This was the only GE appliance we have in our house, and after this unpleasant experience with GE will NEVER buy any GE appliance, even if it was free. GE refused to fix our machine under the pretext that its not installed on Ply Wood. We didnt install the machine ourselves but professional technicians from Home Depot and they also refuse to put PlyWood under the machine as its not a requirement. They do it every day, but looks like GE have Lazy technicians.

The microwave was purchased for above the stove. Its clean line and easy to use detail made it perfect for my little kitchen. Price was even better. Clearly, I would suggest checking value when shopping. Sometimes you pay more for another brand name and miss a real bargain.

Purchased GE Profile dishwasher model PDT750SSF2SS, received three weeks ago. Within 17 days, door developed issue where it would not open fully. GE contacted, company not too responsive, miscue with technician, failure to reschedule, unknown when it will get fixed. Purchased as a complete set (dishwasher, range/oven, refrigerator, microwave). Does not say much about GE quality or service. Would not purchase again.

We bought a new GE dishwasher 28 APR 2020. I noticed it wasnt working right about 5 months later. We are just over 1 month from the end of the warranty. The store where we bought it has been fantastic, but theyve been out 5 times to try to fix this sucker and they cant. GE told ME they would replace it if the store called to say they couldnt fix it, but when the store called, they refused. Theyre sending the repair guy out yet again one week before the warranty expires so he can call them and theyll talk about it while hes here. Ill never buy another GE appliance again.

In 2012 we purchased a GE microwave for around $500.00. It lasted with moderate use until 2017 at which point, it almost burned our house down due to malfunctions of internal parts. After many hours on the phone and several repair visits, GE agreed to replace it. The replacement lasted until March of 2020, at which point it started tripping our breaker. I took a half day off of work waiting on a repair technician. The technician came out and replaced a switch. Two hours after he left, the microwave stopped working. I called GE back and was given another repair appointment, again taking a half day off of work, I waited for the technician. He arrived and stated that the door of the microwave was causing it not to work and he ordered a new door.I called GE and was given another repair appointment. Again taking a half day off of work, I waited for the technician. He arrived and replaced the door. That evening, we noticed that the internal light would not shut off when we closed the microwave door. Two days later the microwave started producing a burning smell whenever we used it.I went out and purchased a $50.00 microwave from Walmart. This experience has been beyond what is reasonable for a customer to experience. I have received numerous automated emails from GEs consumer relations department from a GE consumer relations employee that is allegedly been responsible for my case. I have never actually spoken to this person even though I was advised numerous times that she would be calling me. As of this point, I plan on never purchasing another GE product nor can I in good conscience recommend to anybody that would inquire, purchasing a GE product. The customer service I received has been bad to say the least and the product even worse.

Ive had my microwave for 12 years. Ive never had any problems with the microwave since its purchase and very pleased. I dont plan on replacing until the microwave would stop operating or not pleasing in the kitchen.

Have been using dishwasher (PDWT380VOOSS) since May 2013. Dishes do not come clean and I rewash by hand... have followed all suggestions by consumer relations, service technician and manual…cant afford to replace appliance…GE willing to replace at an aggressive discount because the appliance is working as it was designed to…disappointed in performance of a profile appliance.

We purchased our Adora over-the-stove microwave oven from Home Depot. The Adora brand is made exclusively for Home Depot and were sold on its special functions and value. Well now, 3 years later, this exclusive models glass fogs up when we use it. There are only 2 of us living at home. We use it maybe 4 or 5 times a day. A microwaves typical lifetime is 9 to 10 years. Also, by the way, when we turn on the fan to highest, it sounds like an express train hurtling through our kitchen. Our dog had a heart attack and died the first day we operated it. No he didnt. We dont even have a dog. But you get the picture.

We purchased a new GE dishwasher from The Brick, after three washes it leaked all over our new hardwood floors. I called The Brick and they said it was GEs problem. I called GE and they sent out a repairman who told us it was a broken seal on the pump and that this dishwasher is discontinued and he cant get the part. So, that would mean GE would have to replace our washer with a new one! We went back to The Brick and told them we did not want the GE washer and wanted to replace it with another brand as we were within the thirty day guarantee. No apology or well pay for the damage to your floor (floor is warped underneath) and guess what Im still waiting for a call back from GE!! Dont buy anything made by GE. You will regret it! As well, I will not be shopping at The Brick anymore.

My Microwave oven is 22 years old. It still works fine, but does not have power levels on it. The reheat is vague and I have to keep checking so things dont burn or dry up. The dishes get very hot after about only three minutes. Other than that, it is easy to clean and still looks good.

We bought this GE Dishwasher through JC Penney with a 3 yr extended warranty in Dec 2017 thank goodness. I am on my 3 round of having the mother board and the heater replaced since I got this machine. This last tech came as a 2nd opinion for my claim that this machine has not worked more than it works. All we would do is load the machine, go to turn it on and out it goes. The warranty people sent out a GE Tech who ordered a new board and fuser kit and came to put it in. Same issue, he said it was my hard wiring and I should have a electrician look at it. 200.00 later not the hard wiring. It is a pin hole in the heater coil that this last tech found. New heater now on order. My faith that this will fix the problem is waning. After this my warranty will be up and I will Never buy a GE appliance again. Not worth the money.

After a short four year history of not cleaning our dishes well, our four-year old GE Profile Quiet Power 6 QP6, model PDW9280N00SS, s/n-VM819634B, overheated and did not shut off and melted everything plastic inside. The house now has a horrible smell of burnt plastic. Ill start the process tomorrow of contacting the insurance company and looking to get this odor out of our home and a different brand of dishwasher into our home.

Within a year and a half of buying a new construction condo, the GE microwave fan stopped working (used the condo for no more than 30 days). I read all these complaints and am not surprised. My experience with Kitchen Aid appliances (refrigerator, microwave all junk) is no different than this. If I were to replace any of my appliances, I will not buy an American brand because they are all made in some other country with very poor quality control for very high profit and low quality goals. No choice for now, other than to get it repaired. At least, it provides employment, but what a way to create employment. I would never work for such companies.

Five years ago I purchased a brand-new condo w/ a GE Nautilus dishwasher installed. This machine has NEVER worked right. Issues: 1. The detergent cup that closes, consistently gets stuck shut, hence only half of the detergent gets dispensed and a second cycle is usually needed to get the dishes cleaner. 2. Dishes are never really clean. Theres always at least one dish that has something left over on it, but its usually multiple dishes. 3. Lower rack started rusting out after 3 years of very light use (used approx 3-4 times a month). Loud. Louder than my washing machine. 4. Replacement parts are ridiculously expensive. A new lower rack is approx $100. My condo also came with a GE refrigerator. It too is junk. Never again...

Purchased the cafe dishwasher in March. We are now on our second one as the first did not work and now this one does not work. It worked fine for the first couple of months and now it’s doing the same thing as the first one. Pump is on the fritz apparently. Truly disappointed. We owned the cafe dishwasher at our last house and loved it so we made sure that we purchased the same one when we bought our new house.

GDF520PGD088 - Never again GE. If you just invested some money in your R and D for the products you sell, maybe I would not be calling you all the time to fix what was broken to begin with. So to sum you up, 600.00 purchase, the day it was deliver and installed, another 200.00 and it still will not work properly??? I found out that there were 2 recalls on this product while sitting in the warehouse for sale, I guess I was lucky. 6 service calls later, still does not work properly and you want continue to charge me service calls for this disastrous dishwasher of 3 years. No I am done and I will share this horrible experience with everyone I know. Buyer of GE product, please beware. Quick to take your money yet irresponsible in standing behind their products.

I have a GE Profile dishwasher that is only 1 1/2 years old and the control panel has stopped working 2 times. The first time, it’s under warranty and it repair took place for a couple of minutes. The second time, it’s not under warranty and they want to charge $89 just for the service call, parts and labor. Crazy. That’s a $1000-plus appliance that has already broken two times. I cant run the dishwasher on any setting except the one that it decides to choose for us. Yes, it changes whenever it feels like it. This was one of their higher end dishwashers and, to be honest, it really doesnt clean any better than a lower end one that I had at a previous home.

We had some oil spill in the oven, which proceeded to catch fire. It was a huge fire that burned for a while. But all it took was a little oven cleaner, and it looks like nothing ever happened! The coating and materials inside of the oven are completely fine. It also still works perfectly! I'm amazed. 10/10 stars.

I also bought a counter top GE microwave oven model jes1451dn1bb that turned itself on and then stated a vegetable sensor error. I did not trust it after this and when I plugged it back in, it stated a keyboard short had occurred and that I may need service. What I need is a non-GE microwave oven that works longer than 18 months. Prior to this machine, I had bought the same model back in 2003 and the same thing happened; The machine turned itself on and stated a popcorn sensor failed. This was back years ago and I complained to GE but never heard from them. This problem has been going on for years and they do not give a ** about the consumer who lives with this machine. I complained tonight about my second microwave and unless a miracle happens, I will never buy another GE product again in my life!

This microwave is nearly 20 yrs old and is still working great. We replaced the handle but other than that it has been great. I would definitely recommend the GE brand as it has been very reliable. I give this product a great rating.

We purchased a GE Profile dishwasher, model PDW9880J00ss, in July 2005, along with GE range, refrigerator and microwave oven. We have had nothing but trouble with them. Most currently, the power board did not shut off at the end of the cycle, overheated and melted the harness also. We were alerted when the odor of burnt plastic filled our home. It was fortunate that we were home and in the next room, or our house could have burned down.The dishwasher cannot be repaired. I will contact GE to see what, if anything they will do to compensate me, but I am not optimistic. I will never buy GL products again. I thought by buying top of the line products from a well-known manufacturer, I would have a quality product. I was totally wrong. Sometimes, you dont get what you pay for.

My husband and I replaced all the appliances in our new home 4 years ago with GE Profile double oven, cooktop and built in microwave. All the appliances are of poor quality and do not cook the way we are accustomed to. But the microwave has had a particularly bad history. Within one year, it completely quit working and we had to replace several fuses and a board. Over the past couple of months, the keypad continually quits working and we have to climb up on a stool, unplug the microwave to reset it. Only then will it work for us to heat something. However, the keypad does not accurately reflect the task we are trying to use. I have had many microwaves over the years and I have NEVER had to repair one before. This particular brand of microwave was produced in Malaysia in July 2008. Very, very poor quality. No resolve from GE or from Sears where we bought it. I am done with GE and with SEARS.

This GE CVM2072SM1SS Microwave (over-range model) worked fine for five years. Then, we discovered the plastic film over the touchscreen starting to peel. After a bit of wrangling with Consumer Relations, they sent me a replacement touchscreen. The LCD didnt display properly, so they sent me another one. It worked for three months, then in the middle of programming to reheat some food, we got the following error message: Control Fault, Shorted touchscreen - F10. The control has detected a shorted touchscreen and has shut off the oven. It may still be possible to use the oven. However, if this message continues to appear, your oven will require service.The only way to clear the message was to unplug the unit. No amount of replugging in cleared the message. I called GE and they said they would replace the entire unit with a new model under some program they had. Sounded fine to me. I left the house. When I returned, I received a message that their representative called back to say they would not replace the unit, since the program had expired. Huh? I called again, and after a bunch more wrangling, they agreed to send a service tech out and replace whatever needed replacing or fixing at no charge. Of course, they never really made a notation of that, so when he got here, he had to get on the phone and sort it out. Finally, he replaced the touchscreen. Lets see how long it lasts this time.