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GE Range Model JV936DSS
GE Range Model JV936DSS
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GE Range Model JV936DSS

GE - Profile 30in Externally Vented Range Hood - Stainless steel

This sleek designer range hood adds style to your kitchen while eliminating smoke and cooking odors for a more pleasant kitchen environment.

Manufacturer: GE

MODEL: JV936DSS

MSRP: $1091.00 USD


GE Range Model JV936DSS Error Codes

CODE: F0 
PROBLEM: Clear/Off key error 
FIX: Unplug the range for 3 minutes to reset the electronic control board and then restore power. If the code returns, replace the glass touch control panel. If the problem continues, replace the electronic control board. 

CODE: F1 or FF 
PROBLEM: Defective electronic control board 
FIX: Unplug the range for 3 minutes to reset the electronic control board and then restore power. If the code returns, replace the electronic control board. 

CODE: F2 
PROBLEM: Oven over-temperature 
FIX: If the oven overheated, the electronic control board likely has a stuck relay; replace the electronic control board. If the oven is at room temperature, the oven temperature sensor could be defective. 

CODE: F3 
PROBLEM: Oven temperature sensor is defective (electrically open) 
FIX: Unplug the range, disconnect the oven temperature sensor and check the resistance of the oven temperature sensor using a volt/ohm meter. The oven temperature sensor should measure around 1100 ohms at room temperature. 

CODE: F4 
PROBLEM: Oven temperature sensor is defective (electrically shorted) 
FIX: Unplug the range, disconnect the oven temperature sensor and check the resistance of the oven temperature sensor using a volt/ohm meter. The oven temperature sensor should measure around 1100 ohms at room temperature. 

CODE: F5 or F6 
PROBLEM: Gas lockout valve failure 
FIX: Unplug the range and check the gas lockout valve wiring. Reconnect any loose wires. Replace the wire harness if damaged. If the wiring is okay, replace the gas lockout valve. 

CODE: F9 or FC 
PROBLEM: Oven door lock failure 
FIX: Unplug the range and secure any loose connections in the wire harness between the oven door lock assembly and the electronic control board. Replace the wire harness if damaged. Check the oven door lock assembly and replace it if damaged. 

CODE: FD 
PROBLEM: Defective meat probe 
FIX: Unplug the meat probe (allow the oven to cool before unplugging the meat probe). If the FD code disappears once the meat probe is unplugged, then replace the meat probe because it's defective.


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Related Error Code Pages:
GE Refrigerator Error Codes, GE Range Error Codes, GE Washer Error Codes, GE Dryer Error Codes, GE Microwave Error Codes, GE Dishwasher Error Codes, GE Water Heater Error Codes,

Related Troubleshooting Pages:
GE Refrigerator Troubleshooting, GE Range Troubleshooting, GE Washer Troubleshooting, GE Dryer Troubleshooting, GE Microwave Troubleshooting, GE Dishwasher Troubleshooting, GE Water Heater Troubleshooting,

Related Repair Pages:
GE Refrigerator Repairs, GE Range Repairs, GE Washer Repairs, GE Dryer Repairs, GE Microwave Repairs, GE Dishwasher Repairs, GE Water Heater Repairs,

Related Parts Pages:
GE Refrigerator Parts, GE Range Parts, GE Washer Parts, GE Dryer Parts, GE Microwave Parts, GE Dishwasher Parts, GE Water Heater Parts,


GE Range Model JV936DSS

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Product Reviews:

I purchased this GE dishwasher May 2015 through Amazon. Immediately after i
I purchased this GE dishwasher May 2015 through Amazon. Immediately after installation I was having trouble where it kept beeping when I went to wash dishes. A repairman came out and said there was a recall on the control panel and he replaced - no charge. In July 2017 this dishwasher flooded onto my laminate floor. I found it in the morning when I woke up. An appliance repairman came out. Did not know why it flooded. No charge this time, but he made a few adjustments and it seemed fine. Then the bottom sprayer arm broke. The heat shields fell off and the arm melted. I had that replaced.Then the washer would not dry - no matter what I did. Repairman came out. He did not have access to the GE computer program but made some suggestions. No charge. Dishwasher seemed to dry better for two weeks. Then in August it flooded again. A repairman came out. Ran the dishwasher, but it did not flood, so he did not know what the problem was. This time charged me $60 and said call if it floods again. Obviously I am afraid to run the dishwasher at night or when I am away in case it floods again. Plus the dishwasher is not drying completely.I have contacted GE. Their response is: Normally we dont do this because your warranty has expired already; however, I have a bit of a soft spot and think some extra consideration is due. I did a lot of research and came up with a couple options to help you out: I realize this is not ideal but we can extend to you our discount into any new model if you find its not cost effective to repair. I found the 2017 comparable model for you. Really??? I dont want another GE. I want a refund as this is a piece of junk. Plus this kind person said it would only cost me $484 and I will have another warranty.
Published: September 21, 2017
natalie of Mentor On The Lake, OH
Source: consumeraffairs.com

Ordered a repair part for my GE Cafe series microwave because the touchpad
Ordered a repair part for my GE Cafe series microwave because the touchpad failed. The person who took the order told me they had a No Hassle return policy. They shipped the part right away but I decided to replace the microwave instead. I am still waiting 3 weeks later for them to pick up the item via Fed Ex and credit my account. They told me I cannot drop it off at a Fed Ex office. This is ridiculous!
Published: December 14, 2018
Derek of Long Beach, CA
Source: consumeraffairs.com

I have had this GE microwave for over a year now and have not had a problem
I have had this GE microwave for over a year now and have not had a problem with it. It has a variety of settings and it doesnt quit if something causes a spark/feedback, like a tiny piece of foil. It has a spacious interior and a large turntable. Also, the light stays on while cooking and comes on when the door is opened allowing one to watch and check on the cooking process even in a dim night light environment. Mid-morning munchies without having to turn a bright light on. I have tried other GE products and was disappointed with their performance. This GE microwave has worked well and I have not had any problems with it.
Published: January 12, 2017
Byron of Truro, Nova Scotia
Source: consumeraffairs.com

We purchased a complete kitchen of Profile appliances. Everything is fine e
We purchased a complete kitchen of Profile appliances. Everything is fine except dishwasher! The first one didnt clean food and left scum on everything... The company sent service several times replacing many parts.... finally gave us a new one... It still doesnt clean. It will not remove peanut butter, avocado, and my teacups are perpetually stained dark brown. My old dishwasher, Kenmore, left my dishes sparkling... no matter what was on them, plus I didnt have to run my kitchen sink to get hot water first! I will not use GE in my next house which will be built in about 3-4 years.
Published: May 18, 2014
Celeste of Ozark, MO
Source: consumeraffairs.com

GE cafe dishwasher, model CDT725SSFOSS - Bought new home December 16, 2014.
GE cafe dishwasher, model CDT725SSFOSS - Bought new home December 16, 2014. Dishwasher worked well for a short period of time. Six months into ownership the unit began to leak and was quickly and efficiently repaired while under warranty. 10 months into warranty, the dishwasher began to rumble very loudly during every drain cycle, to the point where it sounded like it was going to walk out of the kitchen. Warranty tech showed up and had to order parts. Not sure which pump to replace he ordered both. Tech returns 10 days later and replaces both pumps. He turns power back on and the entire unit is dead electrically. Nothing works, pumps, motors, keypad, nada! Repair keypad was ordered along with a new wiring harness, just in case it was the source of the problem.2 weeks later, and one week before warranty expires, the repairman shows up and replaces the keypad and wiring harness. Yippie skippie, everything works but the tech is still confused, telling me the keypad lights should turn off at the end of the cleaning cycle, he could never make that happen. He completes his repairs on December 23. The unit performs flawlessly for 3 complete cycles, except the lights on the keypad never turn off at the end of the cleaning cycles.Sometime during the week of January 11-17 (while I was traveling) the unit dies again. Completely inoperable electrically. Follow up call with GE warranty service and the entire focus is on the fact that the warranty has expired. I keep pressing and the warranty person finally admits that service parts should carry a 30 day warranty. Service tech arrives and tells me he has to order parts. Keypad has been back ordered and I have no idea when it will show up.Totally unreliable expensive piece of junk. I can only imagine what the future holds. This experience seems to mimic Jack Welchs business philosophy to a tee - maximize profit and return to the shareholders while minimizing production costs and ignoring the customer needs completely. Highly recommend that you run any direction except towards purchasing any GE appliance, especially the Cafe series. Dishwasher. Nonexistent quality controls, no parts available, disappointing performance, extremely high price, P.O.S! DO NOT PURCHASE GE APPLIANCES. Negative Stars rating is what I would give this product. It will for good recycle materials at the scrap yard, sooner than later I am afraid!
Published: January 25, 2015
Neil of Cypress, TX
Source: consumeraffairs.com

While using GE dishwasher there is feeling of easiness with less efforts. E
While using GE dishwasher there is feeling of easiness with less efforts. Even kids can use at home while alone to keep their utensils clean. To learn clean habit from home is good for kids to be a gentlemen in society.
Published: March 10, 2020
Bs of New Delhi, New Delhi
Source: consumeraffairs.com

We purchased several new GE appliances in August of 2016 as part of a kitch
We purchased several new GE appliances in August of 2016 as part of a kitchen renovation. We bought the GE Cafe series dishwasher CDT865SSJOSS. Within two weeks of use, the display stopped working. It took 3 weeks to get a technician out to fix display. Approximately 6 months later, we noticed the dishes were not as clean. Two months later the water stopped draining. Called a technician in, he diagnosed a broken pump. Parts would take 3 weeks and he would be out a week later. We are now over a month without a working dishwasher. He “fixes” the pump but says it isn’t draining great because your hose from your disposal is plugged (this hose drains to the same place as the dishwasher). Hire a guy to unplug the drain ($140). It isn’t plugged. The whole house is clear. Have to Shopvac out the stagnant water from the dishwasher that smells like a corpse. Call our plumber to check the lines ($500). He discovers that the technician pushed in the washer and busted a line. We now have water damage through our floor and into a bedroom below. He confirms that the plumbing is all clear and also finds that the technician never reattached the pan to the bottom so water was hitting the sensor and activating the shut off for a leak. Plumber fixes plumbing wrecked by technician, dries the sensor and attaches the pan. He advises that we run several cycles to flush out the stagnant water. If water still is not draining after several cycles, he advised that the new pump was faulty. Plumber leaves. We get 10 minutes into a cycle and the dishwasher stops for a leak again. I called GE hoping they would stand behind their product that we have now had for 2 years and have used less than a year. GE does not stand behind their products. The only thing they will do is send out a technician that you have to pay $100 for and they can’t guarantee that you won’t get the same technician who has come out 3 times and cost us more money due to his negligence. In May, we will be putting their terrible product out on our curb for city wide garbage collection. You no longer get what you pay for with GE. Do not buy their products!
Published: November 14, 2018
Tara of Minneapolis, MN
Source: consumeraffairs.com

The microwave was purchased for above the stove. Its clean line and easy to
The microwave was purchased for above the stove. Its clean line and easy to use detail made it perfect for my little kitchen. Price was even better. Clearly, I would suggest checking value when shopping. Sometimes you pay more for another brand name and miss a real bargain.
Published: July 15, 2019
Glenda of Fenton, Missouri
Source: consumeraffairs.com

I cook a lot of popcorn in my microwave and it hasnt burn a bag yet. It war
I cook a lot of popcorn in my microwave and it hasnt burn a bag yet. It warms food quickly. Also, it cooks bacon really good. But the best feature is the steam cleaner that saves me time. It steams for about 2-3 minutes then all I do wipe the steam off and its clean.
Published: July 4, 2019
Sandra of Delaware, OH
Source: consumeraffairs.com

A few years ago, I purchased a brand new GE microwave oven. A week ago the
A few years ago, I purchased a brand new GE microwave oven. A week ago the microwave oven stopped working. I contacted an Appliance Repair company for repair. When the tech came & disassembled the microwave oven, he discovered pliers inside the oven. We took pictures of it (BTW, it wasnt the cause of the problem). I contacted GE to alert them of this & they told me that the robots that assembled the microwave oven probably dropped it in there. Then they said they will send a tech to my residence to investigate. I told them that the pliers was removed & the microwave oven is fixed & assembled. Nonetheless they sent a tech anyway. I told the tech what his Customer Service said & he said he wasnt surprised about the tool being inside an appliance from GE & GEs response. In summary, I would not recommend purchasing any GE products. They proved their products are a safety hazard & they dont care about the consumer nor their safety. All they care about is taking your $$$.
Published: February 2, 2019
Lester of Las Vegas, NV
Source: consumeraffairs.com

Purchased a GE Profile (oven and microwave unit) for over $3000.00 seven ye
Purchased a GE Profile (oven and microwave unit) for over $3000.00 seven years ago. The protective coating on the interior of the microwave completely wore off down to the metal under the wheels of the turntable. GE calls this minor chipping (which it is not), advises to stop using the product, and offers a $100.00 off a new GE unit because they cannot fix it. The product should be recalled, just like Honda did when their Pilots were peeling.
Published: January 30, 2016
Corinna of Murrysville, PA
Source: consumeraffairs.com

We purchased this new 8 years ago however the problems started after about
We purchased this new 8 years ago however the problems started after about two and a half years of use. I called GE when the paint started peeling off of the door of the microwave. They asked me if I cooked salty foods. I cook bacon in the microwave. They told me my only option was to buy a new door and have it installed. It was $250 at the time. I did not have the money or desire to fool with it. I continued to use the microwave and it has continued to degrade. Now eight years later there is so much metal showing that we decided we must do something. It is unsightly and very difficult to clean because its rusting. Ive been expecting electrical arcs to occur and the microwave to catch on fire. It hasnt done that. It has continued to cook the food. The entire metal area on the door is without paint. There are other large areas of metal and rust inside on the bottom of the microwave. The entire vent panel is without paint and rusted. We also had to have the control panel replaced twice. It was covered once under the warranty and once it was not. We also had to replace the element in the oven which is used rarely. To replace the microwave and oven combination now would be $3,500. When I do replace it I will replace it with a different brand.
Published: August 27, 2016
Lisa of Hoover, AL
Source: consumeraffairs.com

We have a GE PROFILE dishwasher that has served us well for several years.
We have a GE PROFILE dishwasher that has served us well for several years. Tonight, however, while it was doing the dishes the main circuit board caught fire. After turning the power off and trying to blow out the flame, we opened the door cover to find the main circuit board still smoldering. One of the relays on the circuit board had caught fire and started to burn through the circuit board melting it, the plastic cover and the wire harnesses. We were lucky to be home and awake when this happened and were able to take care of it. If we had been gone or asleep we probably would have lost our home!
Published: October 12, 2011
David of Egg Harbor Twp, NJ
Source: consumeraffairs.com

We purchased the suite of Cafe appliances. After one year of service, out o
We purchased the suite of Cafe appliances. After one year of service, out of warranty of course, the touch pad on the microwave quite working. The touch pad on the dishwasher has several lights that do not work. These products are insanely inferior. If you are considering purchasing, I would buy anything but GE.
Published: December 25, 2013
Richard of Birmingham, AL
Source: consumeraffairs.com

I bought a GE over the range microwave, model #JVM1540DNBB and serial #TS90
I bought a GE over the range microwave, model #JVM1540DNBB and serial #TS903298B, on January 28, 2010. The keypad shorted out about the middle of July 2012. The microwave just comes on all by itself when nobody is around.
Published: July 31, 2012
Jaclyn of Vineland, NJ
Source: consumeraffairs.com

This is a work horse of a machine. I have been using it for 12+ years. Not
This is a work horse of a machine. I have been using it for 12+ years. Not my first choice, but it was here when I moved in. Still going strong. So why change now, when its doing its job. My first dishwasher choice would have been a Bosch, because they are so quiet.
Published: February 15, 2021
Mary of Minneapolis, MN
Source: consumeraffairs.com

We purchased a GE Adora Dishwasher less than 6 years ago from Home Depot. A
We purchased a GE Adora Dishwasher less than 6 years ago from Home Depot. An unknown continual leak has caused substantial black mold, warped sub flooring and cracking of very expensive Saltillo tile of which weve had to remove. GE should be accountable and will be. Nearly, a $800 Dishwasher will cost us thousands in repairs and mold abatement. Unbelievable.
Published: August 3, 2017
Lynne of Little Rock, AR
Source: consumeraffairs.com

We have had the dishwasher for 4 years, and the dishwasher went out twice,
We have had the dishwasher for 4 years, and the dishwasher went out twice, the refrigerator also went out a few times. They just dont make stuff like they used to. To make matters worse it sounds like the fridge is getting louder and louder and I dont want to call the to call the techs back out.
Published: February 19, 2021
Jeffrey of Bolingbrook, Illinois
Source: consumeraffairs.com

We purchased a GE JVM6175EFES microwave oven in 2014 and are now on our 4th
We purchased a GE JVM6175EFES microwave oven in 2014 and are now on our 4th unit. When cooking food, condensation forms and drips down the wall behind the microwave. GE replaced it with another, but it was a rebuilt unit which when operated caused sparks and smelled of something electronic burning inside. So another unit was ordered and delivered damaged. Now after a year, the 4th unit is once again causing condensation on the back wall. GE has no answer or explanation for this problem and really doesnt seem to care. This is just one of several problems weve had with GE appliances. We also had to go thru 3 refrigerators to get one that was not damaged from the factory. We will be trying to replace the microwave with a different model, but doubt if GE will work with us to get this resolved as their customer service has been no help at all. DO NOT BUY GE appliances.
Published: March 6, 2016
PAUL of Bartlett, IL
Source: consumeraffairs.com

I like my microwave. It works alright but the fan on it is extremely noisy.
I like my microwave. It works alright but the fan on it is extremely noisy. This is the first GE microwave that is so noisy. Besides that it defrost food well, I like the different functions on this microwave. They work great.
Published: July 15, 2019
Katherine of Lawrence, Kansas
Source: consumeraffairs.com

I am very pleased with its functionality, its power and its appearance. I g
I am very pleased with its functionality, its power and its appearance. I got it on sale so the price was good as well. I have had GE microwaves in the past and found them to be reliable appliances. I will most likely purchase another when the time comes to replace this one.
Published: July 22, 2019
Sandra of Burbank, CA
Source: consumeraffairs.com

I bought countertop microwave on 7-2-10 in Panorama City, CA. We were movin
I bought countertop microwave on 7-2-10 in Panorama City, CA. We were moving to Houston so left it in its original box, but the new apartment had a built-in. I left it in box until May 25, 2011 when we moved into an empty house. I took out my new microwave and used it from 5/25/11 until 12/4/11. I baked a 5- minute sweet potato. Later, I went to reheat coffee and no clock, no nothing. I tried the microwave at different plugs, no response. Then I tried the toaster in the microwaves plug. The toaster was fine so its not the plug. A repairman at his business location said its probably the computer chip. For $95, he would install a new one which would last a lot longer. So now we have disposable GE microwaves.
Published: December 6, 2011
Marilyn of Houston, TX
Source: consumeraffairs.com

I bough a GE microwave oven, model JVM1740SM1SS, less than 2 years ago. The
I bough a GE microwave oven, model JVM1740SM1SS, less than 2 years ago. The keypad says that it is shorted out and needs service. It turns on randomly. I unplugged it and plugged it back in, and it will either say, service needed, keypad shorted out or press clock.GE has so many complaints about there microwaves, some that are very serious. They still claim that there are no problems with them. They have to know there are problems, but do not want to issue a recall and take a financial lose. Its only a matter of time, before something so serious happens that it will be a bigger financial lose than a recall.
Published: November 14, 2011
R.T. of Upper Marlboro, MD
Source: consumeraffairs.com

This updated version came with this house. I am very happy with my dishwash
This updated version came with this house. I am very happy with my dishwasher, it is very quiet and is the top of the line. I love my refrigerator/freezer by the same company too.
Published: March 18, 2020
Linda of Peoria, AZ
Source: consumeraffairs.com

I had the same issue as an earlier post regarding my GE microwave. One day
I had the same issue as an earlier post regarding my GE microwave. One day the the screen said keyboard shorted, later that day the microwave began turning on by itself. I called GE and they said this is the first they have heard of it. Clearly this has happened before. GE needs to step up and take care of this issue before someones house burns down due to this issue.
Published: August 1, 2011
Kevin of West Hartford, CT
Source: consumeraffairs.com

My GE dishwasher is very quiet. It is a decent dishwasher and have had no p
My GE dishwasher is very quiet. It is a decent dishwasher and have had no problems with it in 14 years. I do sometimes have a problem getting it to reset to start at the beginning of the cycle, but it finally does. Other than that, it is fine.
Published: January 15, 2018
Marsha of Cape Coral, FL
Source: consumeraffairs.com

We moved in to our home in 2006 and it had a GE Monogram Microwave built in
We moved in to our home in 2006 and it had a GE Monogram Microwave built in. The microwave died and I purchased a similar GE Monogram microwave to match our kitchen in 2014. That microwave died exactly 17 months later. Fortunately, we had a home warranty program as we are selling our home. I figured that this saved me the effort to complain to GE about their product... Wrong. The Home Warranty program sent a repairman who said we can order a part. A few days later I received a call that they would replace the microwave. OK... I checked online as well as with a local retailer to see which model is the replacement model, and trim kit. Today (about 10 days after I first called for service) they delivered the new GE Monogram microwave and installed it. Fortunately, I asked to test it and we tried to boil a cup of water. The contents in the oven being cooked were not visible. Either the light was too dim or the shading on the door was too dark. I have never seen a Microwave where you could not view what is inside. I called GE Customer Service while the installers were there and they refused to allow me to keep it until a replacement was delivered. They had to deinstall it, re-install my old (non working unit) and take the new one back. I called GE with my homeowners claim info and they sent me back to the Homeowner Warranty company to start the claim all over. Ridiculous.Instead of a replacement they offered me a cash value which was 60% of what I paid the retailers. When I asked why that amount? They only provide the value based on what the Warranty company gets the products/services for (wholesale cost). Net: If I used the money to buy another product it would cost me out-of-pocket for replacement. I am hoping the new unit to be delivered in the next 3 days works better. Otherwise, GE has a significant design flaw that doesnt allow you to view what is cooking in the Microwave. If thats the case, why have a window at all? Fyi - My Panasonic Microwave in our basement is working fine.... and has for years.
Published: March 9, 2016
Gary of Basking Ridge, NJ
Source: consumeraffairs.com

Purchased an entire kitchen suite of GE appliances. Almost instantly the fr
Purchased an entire kitchen suite of GE appliances. Almost instantly the fridge started making loud noises which the repairman told me was normal. LOUD AND OBNOXIOUS. I wear earplugs in my house to avoid the noise! Secondly, the dishwasher started leaking and the warranty company is refusing to honor the warranty so Ive been hand washing dishes since August! They also refuse to refund the extended warranty fee. Currently filing a protest with consumer fraud. STAY AWAY FROM GE, isnt that a shame! THEIR PRODUCTS ARE JUNK!
Published: January 24, 2019
Bobbi of Arvada, CO
Source: consumeraffairs.com

My life partner/bf moved into a semi flipped 10 yr old home. Every single a
My life partner/bf moved into a semi flipped 10 yr old home. Every single appliance required to be replaced, everything from refrigerator, stove/oven, to dishwasher. We researched every appliance we purchased, a lot of time and effort along with reviews from various reputable reviewers, pointed us to the GE GDT DISHWASHER. Who can go wrong with three tier washing amongst jetted water bottle washers?After a 1 1/2 yrs in the top spinner completely separated from its housing. We googled the problem, GE said it was a faulty design, yet no recall. The door lock began to fail, googled the repair fix, another fault design, yet again no recall. Upper plastic door trim broke in half, solution, replace the entire console. Guess what? My solution here on out is to not buy GE products. If two years is all you get with a GE product, I am out! Done with your products that once lasted 10 to 15 years. The fact that have to research another DISHWASHER, absolutely pisses me off. I dare you GE to win me back!
Published: June 28, 2017
Janna of Maricopa, AZ
Source: consumeraffairs.com

Had 2 G.E. microwaves make a loud popping sound (like a boom) while turned
Had 2 G.E. microwaves make a loud popping sound (like a boom) while turned off and then they started smoking like crazy. 1 model #JVM1630BB004/ serial#MA9713685. The previous microwave was just thrown away. I didnt realize there was a problem with these G.E. microwaves, so I dont have the other model/serial #s. These are a real danger.
Published: November 9, 2011
Judi of Suffolk, VA
Source: consumeraffairs.com

GE dishwasher GDT680SSH2SS - I don’t normally do product reviews... In th
GE dishwasher GDT680SSH2SS - I don’t normally do product reviews... In this case, I am making an exception. This is without a doubt the very worst dishwasher I have EVER owned. I’m pleased with myself for buying the optional insurance when I bought the dishwasher from Home Depot. It has been repaired 6 times. It even had to have the main seal replaced. It flooded my kitchen and ruined my floor. My homeowners insurance sued GE. I think it worked fine for only 6 months...then it went downhill. It is extremely loud! It sounds like your dishes are being destroyed... No, I’m not exaggerating!I have NEVER had issues like this. I bought this GE as I really like the screen bottom so that large particles didn’t get caught up inside the pump etc... As I’m typing this, I have it set for Sani wash and the water isn’t hot at all, and it had standing clean water in the bottom when I opened it up this morning. I will also note, I rinse all my dishes before putting them in. I will never buy GE anything again.
Published: November 9, 2017
Tammy of Elko, NV
Source: consumeraffairs.com

After one repair to my 9 year old microwave we decided to replace it. I am
After one repair to my 9 year old microwave we decided to replace it. I am so sorry I did! The old microwave had a stainless steel kit and was made with quality. The replacement is a piece of junk! The outer kit is plastic and shows fingerprints like crazy as well as the microwave itself! Im always wiping it off. The flimsy door button is impossible to open without pushing it ten times in the right spot! The door doesnt close easily either! The front of the microwave is warped and wavy! I hate it! The quality of your microwaves has dropped to zero!
Published: February 8, 2015
Barbara of Clovis, CA
Source: consumeraffairs.com

My experience with GE over range microwave oven as follows/ Unit Mod.JVM316
My experience with GE over range microwave oven as follows/ Unit Mod.JVM3160DF3WWW. Ser.#GH260692A, this unit was purchased April 2017, February 2019, unit began to disconnect itself during normal use. This was done by way of throwing 15 amp breaker. No satisfaction from GE, NO extended warranty purchased, guilty as charged, contacted elect. tech. No idea of problem, #2 elect. problem in door sensors of which there are numerous, notice black residue on duel latch on door caused by door latch device rubbing on unit latch receiver cost to discover which sensor cause and replace one or all 250.00.We have been limping along for two months with frequent trips to basement resetting breaker (which we had replaced) next move, purchase NEW MICROWAVE. Let me be very direct if we wanted JUNK we would buy Asian made, THAT being said, there will be NO...General Electric products in this house. This is our second GE product BUST, 100.00 advertised by manufacturer. Never delivered! But hey we are just small time consumers. What might else we expect.
Published: February 28, 2019
Eric of Beloit, OH
Source: consumeraffairs.com

My GE microwave oven died after 4 years. And my GE washer died after 5 yea
My GE microwave oven died after 4 years. And my GE washer died after 5 years. Never ever buy a GE appliance. The market agrees, because their quality issues might be the reason the company has not been able to sell their appliance division for several years now.
Published: September 20, 2011
Frank of Garnet Valley, PA
Source: consumeraffairs.com

The GE MICROWAVE MODEL JVM6175EF1ES was manufactured in August 2015. I purc
The GE MICROWAVE MODEL JVM6175EF1ES was manufactured in August 2015. I purchased it in November of 2015, brand new from Home Depot. It was not installed until April 2016. So less than 2 years after installation it malfunctioned. (The unit brand new only has a 1 year warranty). The parts the tech replaced have a 5 year warranty. That demonstrates to me that GE does not have a lot of faith in their appliances. Aside from that I paid $375 for the repair, thats almost the price of a new microwave. But I paid since it made more sense to have a 5 year warranty on the parts instead of a 1 year with a brand new unit. I WILL NOT be buying GE products in the future due to this product defect.
Published: March 16, 2018
Michael of Davie, FL
Source: consumeraffairs.com

I remodeled my house 5 years ago and went with the GE Profile appliances in
I remodeled my house 5 years ago and went with the GE Profile appliances in my kitchen. Last week I had run the dish washer cycle and noticed the soap had not dissolved and the dishes didnt seem to be clean so I ran the cycle again. I started it at about 8 pm and we went to bed not thinking any more about it. About 1 am I awoke to a horrible plastic burning smell. I checked through the whole house and could not find where it was coming from until I entered the kitchen. As I entered the room my eyes started streaming from the burn. I opened the dishwasher and smoke starting bellowing out of it. Not just smoke but a toxic smoke filled the room. The inside of the dishwasher was so hot and everything plastic inside was melted. The bottom drawer and parts of the dishwasher were also melted. The silverware tray full of silverware was all melted together. This all occurred in a matter of 5 hours. Had I not woke up when I did, who knows if we would have woke up.The house was full of toxic smoke that did not trigger the smoke detectors. We just went ahead and purchased a new dishwasher and had it installed yesterday. This morning my husband decided to do a little research on this product and found there was a recall last year. I contacted GE and found that our model was not part of the recall because it has a stainless steel interior, only the plastic interiors are part of the recall. I also found out that had we called them and had them send out a certified GE technician look at it, they would replace it. Too late it has already been replaced and sent to the recycle center. I did take pictures and have record of the model and serial number which doesnt matter. I just want to get it out there that this product is also dangerous and a fire hazard. This product could have easily caused a fire in my home. I also wish I would have done more research before we replaced it. Our new dishwasher is a GE Profile...
Published: August 7, 2013
Karen of Murray, UT
Source: consumeraffairs.com

I bought a whole line of GE Monogram appliances for our home in late 2005.
I bought a whole line of GE Monogram appliances for our home in late 2005. These appliances are not even seven years old and I have had the side-by-side fridge repaired several times with no true fix to the problem. They charged me to repair the tank in the fridge that the water line leads out from and into the freezer door. Another repair man said that was never the problem and that the seal on the freezer door is broken from inside the door (a common problem) and freezes up the water line, so no filtered water comes out. They wanted to charge me $800 for a new door with no guarantee that it won’t happen again!My cook-top downdraft has shorted out three times because of a faulty design issue. Water and moisture can get up under the switch, which shorts it out. There were three different repairs for the same issue. Last time the same service man repaired the problem and he was so careless. He got silicone all over the granite counters and switch, which he didnt check before leaving! I called him back to my house before he even got out of the neighborhood. Ultimately, he admitted he screwed up and ordered me yet another switch. Now, just today, my Monogram dishwasher started billowing black smoke. I called GE to find that the unit has been recalled for electrical shock and fires. They said I could have it repaired (if the service man deems it repairable) or it’s $400 towards a new unit. Is this company for real? How many consumers do they have to lose before they wake up? If I werent home my house could have burnt to the ground or, worse, one of our kids or us could have been severely hurt or worse. Do they not realize the liability they would have at that point if the worst would have happened? And they have two phone numbers and my address on file. Why on earth would they not contact me to tell me of the recall? Are they holding their breath and crossing their fingers that nothing too bad will happen? I have a Whirlpool fridge/freezer that is 18 years old and in my garage; nevertheless, it has never given me an ounce of trouble. I will never buy another GE appliance again and will tell anyone I know the same, including the several new home builders I work with. There are too many other companies out there that will back up their quality products. I have called into GE on my latest problems. And if I dont get satisfaction (i.e., brand new units), I have no issues contacting the attorney general. There are forms online that can be downloaded so a formal complaint can be filed. I urge anyone else to do the same.
Published: June 4, 2012
Kimberly of Waxhaw, NC
Source: consumeraffairs.com

GE Cafe Microwave CVM2072SM2SS - The touchpad stopped responding, like many
GE Cafe Microwave CVM2072SM2SS - The touchpad stopped responding, like many other who have had this issue. GE would not give me a break on replacing the main and supporting circuit panel as suggested by the technician, so I had to pay out $500 on my own. After less than a year now the microwave wont heat. I liked the units looks and display but if it wont work, its useless.
Published: April 4, 2015
Peggy of Plymouth, MI
Source: consumeraffairs.com

We renovated our kitchen with all new GE Profile appliances in 2017 before
We renovated our kitchen with all new GE Profile appliances in 2017 before moving into our new house in 2018. Nov 1, 2018 our GE Profile stopped working and showed a leak message. We called GE who referred us to A&E Factory Service. The repairman arrived Nov 6 and proceeded to not be able to pulled the dishwasher out and tell me the list of things he wont do because of policy. Without inspecting the dishwasher but looking at his computer with the list of things that could be wrong, he said he ordered two parts and would return on Nov 23. Nov 23 came and no repairman. Calls were placed to GE Parts and Service who expressed their disappointment over the no show then proceeded to say that parts would not arrive before Nov 30 and that one of the parts was on back order. Once the parts came then another repair appt could be made. I will have been without a dishwasher for over a month with no alternative recourse. Service response and A&E Factory Service is less than poor.
Published: November 27, 2018
Meredith of Essex Junction, VT
Source: consumeraffairs.com

I purchased a slate dishwasher in Oct, 2014. After the third cycle the soap
I purchased a slate dishwasher in Oct, 2014. After the third cycle the soap would not dispense (door would not open) or the soap dribbled out and remained running down the door. I had to run the cycle twice to get the dishes clean and for the soap to dissolve. I called the store at which it was purchased. A tech came out and replaced a part. Did not work. After the second time, when the tech said nothing was wrong, even though he saw the soap running down the front door, I called GE. They sent a tech from a different store. After the eighth repair I told them I wanted it replaced. They had already replaced the soap dispenser twice, the control board and even told me to move the baskets (ridiculous). They also suggested I run hot water before the cycle! They said if it was repairable they could not replace it.We went back and forth with this and they finally agreed to replace it. Got the new slate dishwasher in July, 2015. After two cycles I started having the exact same issues! I will not deal with GE or ever buy another of their appliances. I will tell everyone I know not to deal with this company. Quality is terrible and service was extremely frustrating, having to take off work numerous times and wait hours for the service person. In the end, it never worked!
Published: August 12, 2015
Andrea of Athens, IL
Source: consumeraffairs.com

GE and this GLD5604V00WW dishwasher deserve MINUS 10 STARS. This is the sin
GE and this GLD5604V00WW dishwasher deserve MINUS 10 STARS. This is the single worst investment in an appliance that I have EVER made! What a waste of money and energy to have this thing. It worked properly through the 90-day warranty period and hasnt cleaned anything since. RUN, dont walk away from this purchase!
Published: November 13, 2015
K. of Phoenix, AZ
Source: consumeraffairs.com

I guess my GE Profile dishwasher is a lemon. Sounds like it from all the ot
I guess my GE Profile dishwasher is a lemon. Sounds like it from all the other reviews. Same deal - purchased it in July of 2016 and by October 2016 it went out. Technician that was sent told me it was the electric and I needed to have an electrician fix the fuse. Electrician came out and said it had electric, that it was the dishwasher that failed. Next technician fixed it and said the electronic panels get confused. Three days off of work. December, 2016 the dishwasher failed again. Had no dishwasher throughout the holidays. They scheduled service technician and then cancelled because the one technician they had was out sick.Today, January 9th, they called to let us know they were on the way, but never called the number they were supposed to, so now we are totally taken off the schedule. Ive been on hold and disconnected three times and now have been on hold for one hour and 6 minutes. DONT BUY GE APPLIANCES - Terrible service and crappy appliances that dont work. This is really sickening since I have ALWAYS used GE appliances.
Published: January 9, 2017
Peggy of Cold Spring, KY
Source: consumeraffairs.com

After my previous GE Microwave had paint peeling, I was offered a new one a
After my previous GE Microwave had paint peeling, I was offered a new one at a discounted price. The new one will not make popcorn. It does heat water, but a small bag of popcorn takes 4-1/2 minutes for 1/2 bag. I called and they sent a repairman. He made a bag of popcorn, told us to use a different setting. Tried that and it still didnt work. Then he heated a half cup of water and declared it works fine. It does heat. It just wont make popcorn. He said they changed the design due to people starting fires making microwave popcorn, but that could just be a easy lie. Said There is nothing we can do about it. Just dont make popcorn, eat chips instead. What???
Published: October 3, 2015
Nancie of Orangevale, CA
Source: consumeraffairs.com

My GE dishwasher is 30 years old and has never had a service call. It has a
My GE dishwasher is 30 years old and has never had a service call. It has a built-in food grinder and my dishes almost always come out spotless. Standard size, upper rack, removable utensil basket. Almond with a dark faux instrument panel with rotary dial. It was a builders model. Works like a charm but very noisy. Even though Im a small family Ive tried to use it consistently to keep the seals lubricated. It has stayed really clean inside with just using the dishwasher detergent. Unit does have some kind of preheat Electrical for the dish water temperature. The new ones dont work so well so Im afraid to replace it.
Published: February 24, 2016
loretta of Tacoma, WA
Source: consumeraffairs.com

For the amt. of money I paid for this microwave, you would think it would o
For the amt. of money I paid for this microwave, you would think it would outlast the house. I bought it 3 yrs ago. The touchpad covering started to get warped right off the bat, and the handle was always steaming hot when you used the stove top (also GE). The other day, while using the stove top, I happened to look at the microwave, and it had no power. I checked the breaker, it was fine. I happened to notice a crack on the touch pad. After further investigation, I noticed the entire touchpad is shattered. It was clearly from the heat given off from the stove top. And I wasnt even using the microwave at the time. I sent GE an email, didnt even get an auto response. I am going to call them, but we all know what they are going to say, and I am not paying $482 for the part. Was hoping there was a recall, since so many people on the net complain about the touchpad.
Published: October 9, 2013
Joe of Bronx, NY
Source: consumeraffairs.com

I have a GE microwave oven. The paint inside the door is peeling off and ha
I have a GE microwave oven. The paint inside the door is peeling off and has been for quite some time but I never got around to calling them. I recently decided to purchase a new microwave and use my old one downstairs. I called GE to ask them about this problem as I didnt want to have this same issue with my new microwave. GE told me they would do nothing to help me fix the problem and I need to stop using it because it is a safety hazard. I told them the microwave still worked fine and if I need to stop using it, does GE offer any compensation for something that is obviously a defect. I was told, no, GE will do nothing. I told them Id even be happy with some touch up paint but the lady was so rude, she would just sit there and not say anything until Id ask, Are you still there? Granted my microwave is several years old but because of this door defect, Im being told basically I use it anymore even though it still works. I need to just throw it away. I have a new GE microwave on order but thanks to their horrible customer service will be cancelling that order and buying another brand. I also will not ever purchase another GE product. I told them this and they said, fine. Obviously they dont give a crap about their customers.
Published: April 4, 2014
Rebecca of Tigard , OR
Source: consumeraffairs.com

My Microwave that is four years old suddenly wont heat anymore. It still ru
My Microwave that is four years old suddenly wont heat anymore. It still runs but there is no heat. They told me its out of warrantee already. The repairman says its the magnetron and it costs $600 to replace! The oven microwave combo unit is $1500 altogether to replace. I bought another Walmart microwave for $47 and it works great! GE will not replace or fix it. They dont stand behind their products and are not helpful on the phone. I will never use a GE product again.
Published: October 21, 2015
Clark of Windsor, CT
Source: consumeraffairs.com

I bought the microwave in 2005. It is an above the stove type microwave, bl
I bought the microwave in 2005. It is an above the stove type microwave, black color. It has been a great microwave for all of these years and still keeps going. I would buy a GE again. It has been a solid microwave and all parts but the turntable are still functioning after all of these years.
Published: July 16, 2019
Donna of Abingdon, MD
Source: consumeraffairs.com

GE microwave oven (jes1651sj02) started to spark like lightning, which can
GE microwave oven (jes1651sj02) started to spark like lightning, which can be seen through the inside vent grid/grill located on the right. Sparks are seen just behind the waveguide cover where the magnetron is located. It seems to be a common problem with GE microwave ovens from what I have researched. The microwave has now stopped working and just makes an odd noise like groan or urrrrr. It’s just over 2 years old. Its a piece of **. It should last 10 years or more, like my last 2 have. I gave away our Sanyo because it wouldnt fit the decor of our new kitchen - wished I never had.
Published: October 22, 2012
Lauren of Sunland, CA
Source: consumeraffairs.com

I know this commonplace complaint, like thousands before me, will head stra
I know this commonplace complaint, like thousands before me, will head straight into the wind because the world just works in this way: technical support and repairs works as a profit center for a corporation. My GE Profile microwave abruptly failed out of warranty after years of use. The cause was due to a wire burning up inside that had not been loosely connected, said the GE technician, so this was an issue of inadequate quality--not bad enough to cause the microwave to fail quickly but enough to cause failure over time.After taking the microwave out of the built-in cabinet, it only took the technician about 5-8 seconds to find and diagnose the problem, several minutes to get the right part (a wire) from the truck, and a couple of minutes to fix it. The labor charge was $121 for about 7 minutes of repair work, to be liberal with time. (This charge is separate from the charge to come to our home and diagnose the problem.) This prorates to over $1,000/hour for a basic wiring change, which I think is exorbitant. I understand that the technician is a highly trained individual, but this is already reflected in the high labor rate.According to GE, the cost to replace the built-in microwave, which came with a matching stainless steel frame would be $550 if we wanted the new microwave to match the frame at least (but not necessarily the oven, stove, etc.). This is the kind of cost you dont think about when you buy a new home built with matching appliances--well, I didnt. Companies like GE can rationalize all they want about all the overhead associated with servicing a repair call. I can certainly grant them some leeway, but in the end, charging an extra 8 times more an already high labor rate given the time needed to fix the problem is simply price gouging a consumer who has no good recourse. (This is why I pretty much avoid repairing anything, except for my car. Its almost never worth it.)I recently had an experience with an experienced plumber charging an hourly rate of $150, prorated by and rounded up to half-hour increments of work, regardless of difficulty of work. Repairing an appliance should work the same way, and my GE bill would have been halved. Because of such profiteering, I will not consider purchasing a GE appliance in the future. I pray that this microwave doesnt break down again in the coming years due to some other problem. It would be a lot less expensive to just buy a non-matching portable microwave then for $100-$150 than to keep up appearances.To be fair, the woman who fielded my service call was courteous and empathetic. Because the microwave apparently had an electrical burning problem, she previously waived the diagnosis fee. Otherwise, my simple repair would have run several hundred dollars, more than the cost of the microwave. However, she was unwilling to reduce the labor charge, so based on how strongly I felt ripped off, I give GE a star rating overall.
Published: September 1, 2016
Dennis of Dublin, CA
Source: consumeraffairs.com

I bought a brand new GE Spacesaver OTR mount Microwave (Model # jnm1851dmbb
I bought a brand new GE Spacesaver OTR mount Microwave (Model # jnm1851dmbb) and had installed in my new home by the appliance shop where I purchased it in November, 2010. I am a widow and I use the microwave maybe 3-4 times per week, and take very good care of it. I went to steam some fresh veggies this evening and the whole unit just went dead. There’s no fan, light, or keypad. It is plugged in and I did not blow a fuse or switch. I checked them all. It’s just plain broken after less than 2 years of very light use. It’s a piece of junk! I’ll be buying another brand this time. I will never buy a GE again! It’s a junk, junk and junk!
Published: August 9, 2012
Diane of Harrisburg, PA
Source: consumeraffairs.com

GE over the range microwave JVM1540DP1WW - Within 1 year, the magnetron fai
GE over the range microwave JVM1540DP1WW - Within 1 year, the magnetron failed. I called the Sears service department to fix it. Because of that, I bought 2 more years of extended warranty. Three months after that, the microwave turned on by itself for 1 minute nonstop. I had to unplug it and call the service again. It would also turn on even when the door is open. Its very dangerous for microwave exposure!
Published: September 6, 2012
Gary of Newark, de
Source: consumeraffairs.com

Bought a PDT845SSJ2SS in June. Two months later, it has a leak. Good news,
Bought a PDT845SSJ2SS in June. Two months later, it has a leak. Good news, has a leak detector which shuts down the machine. Bad news is that it leaks and the leak detector worked! Called GE. We dont have an authorized service technician in your area. We will get back to you within 3-5 days. Three days later, after I had raised rain with my appliance dealer, he arranged for a local dealer to come look at the machine. Scheduled that appointment - it was Friday, and We only come to your area on Tuesdays and Thursdays. Next Tuesday is booked, so we will try for Friday. Then, someone from an organization called Platinum Services calls and says GE has assigned the ticket to them. Shes going to try to schedule a diagnostic appointment in the next 7-10 BUSINESS days. Told her to forget it (found out she was calling from Lowes and had to find a technician before she could schedule.) End of week 1. Following week, someone else from GE calls and asks if I was cancelling my service request. In the course of the conversation, she asks to confirm the model GE RANGE that I have. Kinda lost it on her... On Thursday serviceman from local dealer comes. Turns on the dishwasher - it leaks exactly where I had said it would. Need to order a part and GE will not expedite. End of week 2. Next week - crickets. Nothing, Nada, mushroom mode (in the dark and being fed BS). Called my appliance dealer today and told him to come pick up the dishwasher - says he cannot do that. I explained, “I will forfeit the money I paid - I dont want a dishwasher that leaks in the first two months of use.” He tell me GE released the part yesterday...whatever THAT means and he HOPES repairman will come next Tuesday to repair. So, I have had a new GE dishwasher for 3 months and it has only worked for 2. Be aware! I assume partial responsibility for this goat rope - I faithfully refer to Consumer Reports when purchasing appliances and electronics. I suggest you do the same... you will find GE listed AFTER BOSCH, KITCHENAID, KENMORE and others. Also, realize the GE brand is now a CHINESE company. Caveat Emptor!
Published: September 12, 2018
James of Ridgeway, SC
Source: consumeraffairs.com

After 6 month of leaking brand new dishwasher, 5 appointments of technician
After 6 month of leaking brand new dishwasher, 5 appointments of technicians that are lazy and lying on their reports, as well as have no clue what are they doing, with unreachable Case Manager and complete unprofessionalism. This is so far the worst experience in appliance purchase. DO NOT BUY GE APPLIANCES! DONT WASTE YOUR TIME & MONEY!
Published: January 21, 2020
Jekaterina of Caldwell, NJ
Source: consumeraffairs.com

I bought this dishwasher GLDT690TBB-00 on 05/12. Its not even 2 yrs old. I
I bought this dishwasher GLDT690TBB-00 on 05/12. Its not even 2 yrs old. I had some minor complaints about how hard it was to fit bowls, how the utensil rack wasnt easily accessible, how long the cycles took, how it had to be vented right after a cycle to keep clean dishes from smelling musty... But I was willing to put up with that. I spent about $700 new. The dishes did come out clean, if I stacked them properly. I only used it when full, about 2x/week, as I am an aging widow & live alone. It stopped functioning a few days ago. Control panel lit up, a little water came in, but no action with spray, etc. Called a local repair company today. They say the control panel is shorted out, and that in turn burned out the motor. The repair cost would have been $524.61. REALLY? Not doing that! Very disgusted. Ill never buy GE again. Last KitchenAid lasted 12 yrs, but as all the repair guys say: They dont make em like they used to! Too many bells & whistles. All I require is clean dishes, and for the appliance to do its job.
Published: April 15, 2014
Eunice of Douglasville, GA
Source: consumeraffairs.com

Microwave (over the stove model) is also supposed to be conventional oven,
Microwave (over the stove model) is also supposed to be conventional oven, but does not do that well. Just use as microwave. As microwave, easy to use. Now 14 years old and still going strong, although a little dated in appearance. Grill cover looks like chrome, but made of plastic, and when I tried to remove it recently to change the filter, it broke and now has to be replaced. $180, but still cheaper than a new appliance. Wish we could get away from using plastic parts.
Published: July 14, 2019
Barbara of Oak Park, IL
Source: consumeraffairs.com

We have a GE Profile Microwave/Oven combo unit. The paint is flaking off in
We have a GE Profile Microwave/Oven combo unit. The paint is flaking off inside the microwave. Most of the ceiling paint is gone, and the floor of the microwave is flaking. Because we have a combo microwave and oven, the entire unit must be replaced. Thats around $2400. We cannot match the color, because they dont make bisque appliances any more. GE customer service suggests we replace the microwave with a countertop model, leaving the dead microwave on the wall. This is unacceptable.
Published: October 16, 2013
Daryl of Turlock, CA
Source: consumeraffairs.com

We got the GE cafe series appliances with our house. We just completed 16 m
We got the GE cafe series appliances with our house. We just completed 16 months in our new house and the microwave stopped working. We had to call the GE cafe person to troubleshoot the problem. He charged us $80 (without even touching the microwave) and said we will have to spend $450 more to fix it. This is such a horrible customer experience. I had a $40 microwave in my old apartment which lasted for 4 years without a single problem. I am definitely not paying $450 for a useless microwave. But now I am worried about remaining appliances I have from GE. I understand that you would say you cant do anything as the appliances are not in warranty anymore. But if you really care about your customers, you should start looking into this and fix it. I am very very disappointed and I am not letting this go. I expect someone from GE to help us to get this fixed. Thanks for your patience to read this outburst of a disappointed customer.
Published: August 5, 2015
Shweta of Issaquah, WA
Source: consumeraffairs.com

I purchased the micro from Sears. This is the replacement for one that was
I purchased the micro from Sears. This is the replacement for one that was provided by the builder. The G.E. now needs replacement. Will work for limited periods of time. I have used it more than my stove to cook chicken, beef and whole meals. I will be replacing it with a new G.E.. The current one has lasted more 10 years with very heavy use.
Published: December 14, 2015
norman of Boca Raton, FL
Source: consumeraffairs.com

I am rating my over the counter GE microwave model no. JVM3160RFSS. Ive had
I am rating my over the counter GE microwave model no. JVM3160RFSS. Ive had it for over 2 years and its still performing well. Pros: Solid feel, sturdy door mechanism, easy to clean interior, attractive design, fairly quiet, adequate lighting inside, reasonable price, fan works okay for moderate smoke, short reheating times for lighter fare, cooks frozen foods quickly. The integrity of the interior is good with no chipping or cracking. Cons: Fan is inadequate for heavy smoke if searing beef, hot and cold spots while reheating heavier foods such as mashed potatoes or casseroles, controls are hard to see in dim or moderate light. A suggestion to GE would be to make microwaves with optional backlit buttons to see at nighttime or in dim lighting. I like that GE manufactures most of their microwaves in the United States.
Published: September 3, 2019
Ann of Loveland, CO
Source: consumeraffairs.com

I like the electronic beepings that let you know your settings, and it can
I like the electronic beepings that let you know your settings, and it can be changed to your preference. I inadvertently hit the settings button and turned off the beeping and I thought the microwave was failing after only 3 months, but I discovered my error, fixed it, and all is well.
Published: July 10, 2019
Barbara of Maryville, TN
Source: consumeraffairs.com

First impression was good but then went use it and found the basket was sha
First impression was good but then went use it and found the basket was shallow. This was not a cheap one and was very quiet when running but multi loads have to be run. Overall the looks are good and the mechanics all are holding up fine. The smaller inside is the killer for me.
Published: March 17, 2020
Todd of Lexington, SC
Source: consumeraffairs.com

I had a GE microwave that matched the GE range that was already in my condo
I had a GE microwave that matched the GE range that was already in my condo when I moved in. When the range died, I got a new, matching microwave too. I like the way it works, the controls are intuitive and its easy to clean. No complaints.
Published: July 7, 2019
Karen of Richmond, CA
Source: consumeraffairs.com

We are on our second GE Profile Series 60ssf dishwasher. The first one bega
We are on our second GE Profile Series 60ssf dishwasher. The first one began to leak all over the floor. The store replaced it with a new one. We have had our present one about ten months. The first several months it did great and we loved it. The last two months we have noticed the dishwasher not drying our dishes. We have talked with the store several times to make sure we are doing all the right things. We are using sanitary level, power dry, Rinse Aid. We have had two technicians out and according to their computer it does not detect anything wrong. Interesting. The temperatures of the water quoted by the two were 60 degrees different. So what else is different? We received a call from supposed management of customer services saying, since the technicians could not find anything wrong, that we will have to live with whatever is going on. They will do nothing more.BUYER BEWARE! The GE brand used to be good, but not anymore. At least not in dishwashers. I definitely would not recommend this dishwasher to anyone even though it is top of the line, supposedly the best in proficiency. The unit has failed miserably, and the company had failed us miserably. We are left with a pile of junk!
Published: October 1, 2015
J of Grayson, GA
Source: consumeraffairs.com

Had to purchase new oven. General Electric appliances are JUNK.
Had to purchase new oven. General Electric appliances are JUNK.
Published: August 10, 2013
William of Cornwall, ON
Source: consumeraffairs.com

My GE DVM5140DN1BB Serial # ZS 902371B manufactured in December 2009 has st
My GE DVM5140DN1BB Serial # ZS 902371B manufactured in December 2009 has stopped functioning. It looks and sounds like it is working but it will not heat. GE only guarantees their warranty for 1 year after the date of purchase. This should have been my first clue. For a fee, they will come look at it.Growing up we had an Amana Radar Range. My mom bought it in 1987. I replaced it so that I could save counter space and also that it would match my other kitchen appliances. I bought the GE microwave in May 2010. This product lasted for a total of 16 months. Ridiculous! In my opinion, big business companies no longer have to be held accountable for producing bad products. Money was lost but will never again be spent on a GE product.
Published: February 12, 2012
Lynzy of Independence, MO
Source: consumeraffairs.com

One of the most disgusting situations I have ever been in. I purchased a b
One of the most disgusting situations I have ever been in. I purchased a brand new home with all new GE appliances. I have since learned that a technician was sent out twice prior to our walk-through because the superintendent noticed the dishwasher wasnt working properly. I registered all my appliances online. The first time I used the dishwasher, it flooded the kitchen floor, causing the builder to have to repair baseboard and drywall. A technician came out and repaired it. I used it an additional two times and each time I did, it flooded my kitchen and a repairman came out. After the second time, I contacted GE customer care to open a case. The third time, I requested a new dishwasher and the customer care agent, Stephanie, stated that my new dishwasher was a discontinued model and so she suggested one that was a slight upgrade. I agreed to this change and she informed it would take approximately 24 hours to have it approved. I have since talked to seven different people at GE customer care. This was started when a company called Barlows Distributing showed up unannounced at my front door approximately hours after my discussion with GE. They said they were here to install my dishwasher. I was rather shocked, said the timing was impressive, and let them in the door. After they had drained the water standing in the then current dishwasher, they started to put in a replacement. I looked at the box and realized they were placing the same model in. I told them that was unacceptable, because according to GE, I was being approved for a different dishwasher. I then told the tech to stop installing it and called GE. GE had no idea where this dishwasher had come from. Then an unavailable number showed up on my cell phone and when I answered it, the woman spoke my first name and started talking about my dishwasher, stating the builder had ordered a new one. I asked her who she was twice and she would only tell me GE customer care and not her name. I have since learned her name was Julianna. She said that I had to take this dishwasher or I wouldnt have one at all. I took this as a threat. After spending countless hours on the phone with GE opening a case and discussing the issues, picking out an acceptable replacement, I was then told the builder made this decision. Not only was I thrown from person to person over a discontinued model, I was threatened, and further was told by the superintendent of construction that once the dishwasher was installed and we closed on the house, I had to handle all problems through GE. I own the dishwasher, not the builder. I registered the warranty, and I handled it through the proper channels. I feel I need an explicit apology from GE. One of their arms doesnt know what the other arm is doing. During this entire time, I had little use of my right hand and seven fractured vertebrae (for which I am permanently disabled) and had to physically wash 10 boxes of dishes that had been packed up due to our move and stand while doing it. GE has caused me property damage, stress, and severe physical pain, yet threatens me and yanks me from person to person.This is my house, my dishwasher, and this matter should have been handled directly with me, instead of inviting someone into my house that I had no connection to or knowledge of. The really sad thing is that I just purchased and had installed a $6500 water softener and reverse osmosis system for the whole house, manufactured by guess who...GE.
Published: August 16, 2011
Linda of Buckeye, AZ
Source: consumeraffairs.com

I have a over the stove microwave. I went to pull out the filter to clean,
I have a over the stove microwave. I went to pull out the filter to clean, and one came out no problem. The second one fell apart. I got online today to replace $38 plus $6 S&H for one!!! It was the first time I took it out. I called GE told them I thought it was B.S. They said, No problem, we will give you 15% off and free shipping. Only problem was they wanted $47. I have 3 GE appliances. When its time to replace I will NOT be buying GE.
Published: October 22, 2015
terry of Springfield, OR
Source: consumeraffairs.com

Ever since I bought this dishwasher in Jan 2014 it hasnt dried properly. Fi
Ever since I bought this dishwasher in Jan 2014 it hasnt dried properly. Finally had a tech come out and he told me the water wasnt hot enough. How is it energy efficient if I have to raise the heat in my water heater to get the dishes to dry???? Very dissatisfied! My old dishwasher (with plastic lining) dried the dishes with no problem. I had it for 16 years before I had any problems with it. This new one is a problem from the first time I used it. No GE ever again!
Published: April 25, 2014
Regina of White Plains, NY
Source: consumeraffairs.com

Dont buy one. I bought two last year. The first one completely died before
Dont buy one. I bought two last year. The first one completely died before the 60 days were up. I took it back to Sams club and bought another. The tag inside says it was made February 2011, so its only a year and a half old. Under the carousel, the paint is peeling big time. I wrote GE repeatedly, asking if it was still ok to use it. After ignoring me for quite some time, I got this reply. In the notice, they told me to get Sams club to replace the defective and apparently unusable product they are selling knowing it is defective. I love the part where you cant cook something with too much liquid in it. Who does that when they microwave?Heres what they said: Thank you for contacting GE regarding your microwaves and the paint peeling issue. I did some research on it and found that it a common issue among all brands. Excessive heating of un-covered liquids can create a high amount of condensation that the inside paint is not meant to withstand. Minor chips to the coating on the microwaves interior cavity will not affect the products performance. However, if the coating is actively flaking or peeling anywhere inside the oven cavity (including under the turntable), discontinue the use of the microwave and replace it. GE does not have an approved method of repair, and the microwave is not repairable. Please return to Sams club for an exchange, if you are still within the one year warranty. If Sams is refusing to accept the return, contact the Sams Club Support Team at 1-877-885-2787. GE will then reimburse Sams club.
Published: July 20, 2012
J of Garden City, KS
Source: consumeraffairs.com

I will NEVER buy another GE product. They were not helpful over the phone w
I will NEVER buy another GE product. They were not helpful over the phone when I explained to them about the paint peeling on the inside of my microwave. Its only 4 years old & should not be doing this.
Published: October 1, 2015
laura of Pearland, TX
Source: consumeraffairs.com

I have had this microwave WES1130 for several years now and the paint began
I have had this microwave WES1130 for several years now and the paint began peeling before year two. Nearly all of the paint is now gone (fallen into my food). Also, I bought this microwave to replace a larger GE microwave that had failed after only 3 years. The 8-year-old GE fridge is humming loudly and leaks onto my floor, which has ruined the wooden floor and warped it. I will never again buy a GE product, and neither should you. They do not care at all about quality.
Published: February 6, 2013
Jesse of North Highlands, CA
Source: consumeraffairs.com

I cant remember the exact date of purchase for my GE Spacemaker microwave o
I cant remember the exact date of purchase for my GE Spacemaker microwave oven. I have a receipt somewhere, but I have receipts for repair dated 2002. It is for a door seal gasket for the microwave. A model JVM60 GE Spacemaker installed over the range.The microwave worked perfectly for several years. Then one day, when I pressed the start button, I noticed a small fire inside the window above the control panel where the time is displayed. I called repair man; I was told that it was the circuit board, and GE was not able to send repair spare part. Since then the microwave is only good for displaying the time, and storing my everyday pan. I do remember paying $400.00 for this microwave because I purchased it at my employment. It would seem to me a company making a $400.00 appliance would be backed by a circuit board, which they know would go bad in a short time. Thats why they only had a one year warranty guarantee.To show you the difference in a microwave appliance, I purchased a small counter top microwave in 1997; it still works like a charm, and I use it every day. From the negative reviews I read on these Spacemaker microwaves, I firmly believe there should be some compensation to us consumers for the money spent, plus the hazards we experienced. If that is not agreed, then all of us consumers should file a class action suit against GE.
Published: July 22, 2011
Shirley of Alpine, CA
Source: consumeraffairs.com

Purchased this item online and received delivery on 2/13/15 from P.C Richar
Purchased this item online and received delivery on 2/13/15 from P.C Richards. In less than a month after installation of the JVM7195SFSS microwave range oven the keypad stop working making it a useless tool taking space in my kitchen. Ive made more than 4 schedules for repair service. Its now May 15 Ive yet to see a repair person. Here are some of GEs lies for the past three months: GE parts were in back order; the service person claimed I wasnt home; I didnt pick up the phone. Even an appointment on my Sabbath was botched by the service person. While homebound recovering from surgery I called PC Richard who scheduled another service on 5/14/15 between 1-5pm. Still a no show. Yet PC Richards representative stated that the service person claimed that I wasnt home. The next morning 5/15/15 11:40am a service specialist named ** at ** extension ** calls stating the repairman is sick. Im confused! On what date was my repair? How do I get rid of this product installed in my kitchen wall? How do I get my money back? How do I make PC Richards and/or GE complete the repairs without losing a work day for foolishness or forsaking my Sabbath day again?
Published: May 15, 2015
rachel of Brooklyn, NY
Source: consumeraffairs.com

I have a GE microwave. It stated that I had a 10 year warranty on the magne
I have a GE microwave. It stated that I had a 10 year warranty on the magnetron on the computer website. Now GE says its not warranted. I have owned this microwave for a little over a year and its pile of **. All they wanted to do is sell you their products and they dont stand behind what they make anymore. Nothing is made to last in this time and age. I will never buy GE products from Home Depot again.
Published: September 7, 2011
Robert of Rotterdam, NY
Source: consumeraffairs.com

Its a GE microwave/Vent Hood. Inexpensive. We replaced our last one (which
Its a GE microwave/Vent Hood. Inexpensive. We replaced our last one (which was the same one). Nothing special about it. It performs its purpose. The vent hood has a 2 level light and a 2 level vent function.
Published: July 4, 2019
Judy of Lecanto, FL
Source: consumeraffairs.com

We bought our home 4 years ago. After 2 years and 8 months the bottom of th
We bought our home 4 years ago. After 2 years and 8 months the bottom of the door cracked and a piece fell off, then the door wouldnt close. We were past the warranty so we bought a new one since it would be cheaper to replace it than repair it. We didnt complain because we thought it was put in incorrectly by the builder. The new one was installed correctly this time. After 1 year and 8 months the door is doing the same thing. I contacted GE and they said there is no manufacture defects. Because we didnt purchase the extra warranty it would cost us $90 to have someone come out and look at it. We only paid $179 for the microwave. It is a huge problem for us! We will not buy another GE product. Mostly because the customer service isnt willing to help at all. They just transfer you to different departments who all tell you the same thing. Very disappointed in GE.
Published: January 2, 2015
Kimberly of Grovetown, GA
Source: consumeraffairs.com

My prior GE ref was 13 years old. New one, now four months old, has cut my
My prior GE ref was 13 years old. New one, now four months old, has cut my electric bill by 40%, runs much more quietly. It is a 15.3 cu feet side-by-side; the top area of the refer side has a bulky light cover that interferes with what you can put on the top shelf. The pockets on the inside door of the freezer side are a bit too small. But, all things considered, it's a great unit and I'd probably buy it again, considering the price.
Published: September 2, 2019
Robert of Burney, CA
Source: consumeraffairs.com

Outstanding value and deal the price for this unit was the best one I could
Outstanding value and deal the price for this unit was the best one I could find it’s small simple to used and fit in my kitcjechm area like hand in glove I purchase then as matching pair for 429 dollars each all I needed for my new home and they are not bad looking at all,simple set up and great functionalities for the money no complains so far they get the job dome nicely thanks Best Buy’s for sucke great deal and quick delivery
Published: May 15, 2018
Alex
Source: bestbuy.com

I am a licensed master plumber. I do a fair share of high end kitchen insta
I am a licensed master plumber. I do a fair share of high end kitchen installs, I noticed that in the last 5 years that all GE dishwashers I installed had a whole lot of extra parts to be installed by the installer. For example. Today I uncrated and tried to roll a GE dishwasher I got 6 and a drip tray fell out. Then when I went to install the dishwasher in the cabinet I had to install 4 different rubber flanges. When I went to push the dishwasher in the flanges came loose and hindered the install. The the insulation jacket kept binding up. The last 10 of these GE dishwashers I have installed the dishwasher appears to be racked or not square. I had to tell the General Contractor that I dont want to install the GE dishwashers any more. Way too much trouble. I have much better luck and ease of installation with Miele and Bosch. The GE dishwasher are very frustrated to install. Bob Licensed Master Plumber since 1982Richmond VA
Published: September 23, 2019
Robert of Richmond, VA
Source: consumeraffairs.com

We bought the countertop stainless steel microwave model JES1142SJ the end
We bought the countertop stainless steel microwave model JES1142SJ the end of 2010. Noticed a rust ring under the revolving paint about a month ago. The paint was chipped off and when I washed it with a dish cloth, more came off. It is getting worse. We didnt stop using it since it seems it is only coming off under the plate but is it safe to continue using? Could it catch fire? Is it putting bad things in the food we heat in it? Even though it is not an expensive microwave ($100-$125) it should not be rusting inside. It should last longer than 3 years!Sounds like GE will not back up their products since so many microwaves owners are complaining about the paint being inferior and flaking off. There should be a recall for this problem on all microwaves sold by GE. Complaints have been from countertop to the most expensive dual stoves! This is not acceptable and GE needs to step up and deal with the problem with their microwaves that they sell. I usually buy GE; but this is making me have 2nd thoughts and think that my ones I bought in 2010 will be the last purchased from GE.They did come out twice for my range when the oven stopped working at 2 years and one of the eye knobs to turn on and off needed to be replaced when it would not turn off. But a 2 year old stove should not have needed any repairs. I noticed a big difference in quality after I bought this new one when we moved. My old GE from 1996 is still my favorite one and is still working just fine in my sons house.
Published: October 20, 2013
Aj of Palm Bay, FL
Source: consumeraffairs.com

My GE Adora microwave is about 6 years old and for the last year it has had
My GE Adora microwave is about 6 years old and for the last year it has had an issue with moisture in-between the glass front door. It was streaky and now I have cloudy blotches. Called GE repair and it would cost close to $90 just for service call not including parts/labor. Think twice before purchasing this microwave. Not a happy consumer.
Published: November 25, 2014
Gilda of Tampa, FL
Source: consumeraffairs.com

I have a 3 and a half year old GE Cafe Dishwasher which I paid over $1400 f
I have a 3 and a half year old GE Cafe Dishwasher which I paid over $1400 for and yesterday, when I ran it, I had a couple of cups melted when I opened it. This morning, I opened it to remove the remaining dishes. I closed the door to it and left for work. I did not run it again, just emptied it. My husband came home about an hour after I left to a house filled with smoke and the smell of melted plastic. He opened the dishwasher and found everything inside melted. The spinners, the silverware holder and all the plastic rack dividers were totally melted.Apparently, the heating element stuck on and overheated it. If he hadnt come home when he did, I believe our home would have caught fire. He said the whole kitchen was much hotter than the rest of the house. The service repair man said it cant be fixed because it got so hot it melted the seals in the motor. It was not a wiring problem with the house. It was a problem with the dishwasher itself. So now, I am out $1400 plus a house full of very toxic smelling smoke.
Published: May 8, 2012
Christy of Amarillo, TX
Source: consumeraffairs.com

Ease of use, intuitive and good looking. Compliments my existing kitchen ap
Ease of use, intuitive and good looking. Compliments my existing kitchen appliances and decor. I have a GE profile and has lasted now for about 6 years. I really don’t have any issues with the microwave and never needed any kind of service on it.
Published: July 4, 2019
Santosh of New City, NY
Source: consumeraffairs.com

We have had this microwave GE JVM1631wb007 (2003) for a number of years ins
We have had this microwave GE JVM1631wb007 (2003) for a number of years installed above our stove. It was given to us by my husbands son so we did not have it registered with GE as owning it. However, I just sent an email to GE today asking for help as I find absolutely nothing on the internet about a scorched outside microwave door. We have had no issues with it whatsoever - until now. When we returned home from a one week vacation this past Sunday evening, we came home to a scorched OUTSIDE door on this microwave! The inside is fine. The two people who came into the house while we were gone said they did not use it but it is DEFINITELY scorched around the entire area on the outside around the screen area. I refuse to use it although my husband (who is an appliance repairman but does NOT work on microwaves) says its fine to use. Its not only hideous, it LOOKS unsafe to use. Im scared its going to catch on fire but my husband says dont worry and go ahead and use it! Im attaching a pic of it... Anyone else heard of this? Its not like we dont have the money to replace it. Im NOT going to touch the thing... You cant tell him anything. He thinks its fine. I need PROOF that this is dangerous to convince him... Please help before the house burns down!
Published: May 28, 2016
Gina of Olathe, KS
Source: consumeraffairs.com

Ive had this dishwasher for about 3 1/2 years now, and never have I been so
Ive had this dishwasher for about 3 1/2 years now, and never have I been so dissatisfied with a product. I gave a review then, was contacted by a GE rep, followed their guidelines, even had a GE rep come out and review the problems. We changed our hot water temp, when we did dishes (not during clothes washing), checked to make sure the blades are not hindered, changed soap to Finish Gel (works best), added rinse aid. There is just not enough water to rinse off the dishes. Period. I do not add more heat/dry, and use Sanitize and Steam 99% of the time.What happens is the food sticks to the dishes and melds into them, causing permanent discoloration. This is no pot scrubber. It does no scrubbing! I have to wash my pots every time after I clean them in the dishwasher even if I pre-scrub them clean before washing! Sometimes the food from other dishes or the soap dumps onto the clean pot and makes it dirty! There should be a lawsuit against this company for this product. Its horrible! BUYER BEWARE! This rating should really be a 0 (zero)! Sorry I am not submitting proof of purchase from that time. We remodeled our kitchen in 2012.
Published: January 23, 2016
Linda of Orangevale, CA
Source: consumeraffairs.com

About a year and a half ago, I bought a GE Profile dishwasher from a very r
About a year and a half ago, I bought a GE Profile dishwasher from a very reputable local dealer. Within 3 months, the digital control panel failed. Because it was still under warranty, the dealer replaced the panel. It failed again. This time they made other adjustments, it continued to fail. Finally GE suggested that the dealer replace the entire door panel, which they did. It took the repairman a couple of hours to do so. Still didnt work. Finally GE declared the machine non repairable and replaced it. Unfortunately the men who replaced the dishwasher didnt install quite correctly because it leaks. I keep a plastic container under the front left corner to collect the water every time the dishwasher runs.But the story doesnt end there. This machine and the first one both include a sensor that apparently check for objects that obstruct the spray arms. I dont know because theres nothing that tells me why the machine is beeping when I attempt to start it. I check the spray arms, move dishes, try to start it again and still get the beeper. I have done this over and over and over again and still it beeps. I have essentially emptied the dishwasher and it still beeps. When it does run, I have to use the boost temp. option and the longest cycle available to get dishes, and I mean dishes, even passably clean. Forget pots and pans, or casseroles. So, if you own a GE dishwasher, I hope that you have the old fashioned dishpan and dryer rack handy. Bottom line, it doesnt clean well, leaks, and beeps every single time I try to start it. Buy something else.
Published: December 14, 2016
Rebecca of Mohnton, PA
Source: consumeraffairs.com

I have been trying to get this dishwasher to work since April. I have had i
I have been trying to get this dishwasher to work since April. I have had it serviced 2x and yesterday the board was replaced. Soon after the dishwasher started to say the same thing again. Press start and the cycle is paused and will start in 3-2-1. it does not start but repeats and beeps over and over. I have done everything in my power to get this rectified. It will run out of warranty in October and I havent been able to use it. As a consumer I am demanding a usable product that I spent my hard earned money on. Here is the model CDT875P4N2W2. I will go to any lengths to get some attention in this matter and I hope Consumer Affairs can contact GE Corporate for me.Dr. David ** Lewes Delaware
Published: August 11, 2021
David of Lewes, DE
Source: consumeraffairs.com

The GE microwave that was installed in our new home (2018) stopped working
The GE microwave that was installed in our new home (2018) stopped working in June 2020, after the nuclear reactor “blew up”. Which could have been a dangerous situation. I was told by Assurant Insurance Company that it was no longer covered by the 1 year insurance policy, and if I purchased a new policy for $241.00, they would repair it or replace it. After they discovered it was not repairable, they denied the ”replace it” part and reimbursed the money for the policy. GE agreed to sell me a new microwave at a discounted price, which I agreed to. The replacement microwave was delivered damaged, in October 2020. After many calls and waiting hours on hold, service came out and said it was “not repairable“. Again, phone calls to GE Customer Relations and reexplaining the problem, I was told they did not have a microwave in stock to replace it. However, after further searching, one was found, and would be delivered. On 10/23/20, I received a phone call from the freight company that the microwave was being delivered the following day, but they had the wrong address! it was a previous address. Where that address came from is a mystery as we never had GE appliances delivered to that address. The freight company was not authorized to change the address in the system, so another call to GE. I am still waiting for a new microwave! I can’t even begin to count the number of times I have called GE, waited on hold or call-back, waited for service, and been told I have the wrong case number. I have all new GE Profile appliances, all have had service for problems. I will NEVER buy another GE appliance. Their service department and Customer Relations department is disorganized and incompetent. GE appliance are not quality products.
Published: October 26, 2020
Scott of Ocean View, DE
Source: consumeraffairs.com

28 Inch Front Load Washer with 4.9 cu. ft. Capacity, 13 Wash Cycles, 1250 R
28 Inch Front Load Washer with 4.9 cu. ft. Capacity, 13 Wash Cycles, 1250 RPM, Steam Cycle, Steam Assist, Time Saver Option, Sanitize Cycle, Energy Star in White. Overall this machine is top of the line. Purchasing a home appliance is like purchasing a vehicle. I took my time and reviewed and compared before purchasing. About 3 months. I had just purchased a home and so you want an appliance that is going to last. It has a 10 year warranty. It has 3 color options. It's cosmetically attractive. It also is elevated which is a smart choice for a basement machine in case you have issues with water in your basement.
Published: May 23, 2020
Jennifer of Warren, MI
Source: consumeraffairs.com

My microwave also began peeling under the glass within a few years after we
My microwave also began peeling under the glass within a few years after we purchased it. I contacted GE and they claimed they never heard of that type of complaint before and there was no recall. I knew it could not be just my appliance that was doing this. It is peeling A LOT under the turning dish, but unfortunately I cant afford to buy another oven/micro appliance now. When I can IT WILL NOT BE A GE!!!
Published: February 13, 2015
diane of Holtsville, NY
Source: consumeraffairs.com

I bought the dishwasher July 2020. I’ve had 9 service calls and multiple
I bought the dishwasher July 2020. I’ve had 9 service calls and multiple calls to GE and my dishwasher still doesn’t work correctly. It doesn’t wash or dry thoroughly. At one point it wouldn’t even turn on. They came and the wires melted together. It was installed by a professional. Now I’m worried it a fire hazard. I’ve had to leave work early each time. At times they have not shown up when they were supposed to or shown up when they are not supposed to. Every time you call you are on hold for at an hour. When you do get through they pass you on to someone else who doesn’t care or know what to do. Ive been told several times that should I get a new dishwasher after this many calls but I’m told by the service person that is not true. Also if the repair person deems it unrepairable can be replaced. The repair person said that’s not true. Now the its out of warranty and they are trying to charge me for the service call. They offered to sell me a new dishwasher at a discounted price. Unbelievable! I’m at my wits end and I’ve lost faith in GE
Published: August 12, 2021
michelle of East Greenville, PA
Source: consumeraffairs.com

We purchased this dishwasher for our rental. The last dishwasher was over 3
We purchased this dishwasher for our rental. The last dishwasher was over 30 years old and still working but the racks were coming apart so we opted for a new one from Home Depot. A year later our tenants called saying when they used the dishwasher it rained in the basement. Our maintenance man called and said the dishwasher melted a hole in the right side about 1.5 inches by a 1/4 inch. Midway to the heater element. He did a temp fix with silicone.I called GE Recall number and was told it was not on a recall list. I called customer service and was told they would waive the service call. I explained this was a FIRE HAZARD. They insisted all they could do is send their tech out for repair. Since I paid about 280 dollars for the dishwasher I decide a service call would probably run near that and told them NO! I am now sending all information to consumer affairs department with my STATE REPRESENTATIVE. I also am putting the fire hazard info out there on facebook and twitter. I am waiting for someone else to say they also had a fire hazard. This should be on a recall list!
Published: October 18, 2016
Chuck of Oak Grove, MO
Source: consumeraffairs.com

I had a GE dishwasher installed by the builder when I purchased my home. Th
I had a GE dishwasher installed by the builder when I purchased my home. The dishwasher had a fire in the wiring harness for the energy save drying switch. The dishwasher was under warranty and was repaired by GE without issue, and they told me it was safe. About 2 years later, GE recalled the dishwasher for having started numerous fires throughout the country. As part of the recall program, GE offered incentives towards the purchase of a new dishwasher; however, unless you purchased another GE dishwasher, you received virtually nothing. I purchased the top of the line GE Triton performance plus dishwasher and had it professionally installed, and given my previous dishwashers history, I purchased an extended warranty from GE. This new allegedly top of the line dishwasher blew a hose and flooded my kitchen, causing several thousand dollars in damage to the floor / sub floor and ceiling below. GE was contacted, came out, and made a repair; and my damage claim was paid by GEs insurance carrier Electric insurance. Once again, 2 years later, this same dishwasher blew a hose and flooded my kitchen and downstairs. I contacted GE and found that my warranty had been sold by GE to an outside company named Assurant without my knowledge. They were unable to provide me with a service appointment for about 2 weeks and advised me not to touch anything until the damage was documented by a GE technician or my damage claim would be denied. I contacted GE customer service and explained the circumstances and that the water damage would need to be mitigated in order to prevent additional damage to my home. GE scheduled a sooner appointment, but they failed to show up. I called GE again; they rescheduled for the following day and failed to show again. GE was re-contacted, and they scheduled a third appointment with A&E, a GE affiliated outside repair service. This time, the technician arrived but was unable to do anything unless I made a cash payment to him, as GE failed to include my extended warranty information when they booked my appointment. I re-contacted GE, and the next available appointment date was more than two weeks away. I was concerned that the water damage would cause mold and create an electrical hazard due to wet wiring, and the water caused the laminate floor and sub floor in my kitchen and downstairs den to warp and buckle. I was forced to contact my homeowners insurance in order to get this damage addressed. GE has been unable to get anyone to my home to address the situation. In total, I have spent about 16 hours on the telephone remaining on hold an average of 1 to 1 1/2 hours for each call, only to be told there was nothing they could do or that no supervisor was available or authorized to do anything. Assurant advised me they would look into it and get back to me, but I have yet to receive a return call. GE corporate headquarters was contacted, and they were polite but unable to accomplish anything either. I am removing the appliance myself and having it replaced at my own expense with any brand other than GE. I would strongly urge anyone making an appliance purchase to choose another brand; GEs appliances, customer service, and repair service are all unreliable and well below standards based on the hundreds of dollars we spend on appliances. My decision to purchase a GE dishwasher has resulted in damage to my home in excess of $10,000.00 and an unbelievable amount of frustration and aggravation waiting for repair personnel that dont show and waiting on hold to speak to people who can do nothing for you. If I performed this badly at my job, I would have been fired a long time ago. Learn from my situation and dont buy GE!
Published: October 13, 2012
Steve of Ronkonkoma, NY
Source: consumeraffairs.com

I had a new house build and it came with all GE appliances. The dishwasher
I had a new house build and it came with all GE appliances. The dishwasher Model GDT530PSD255 was not drying the dishes and the run time could be as much as 3 hours. The service man was there with in week. He said the dishwasher was working properly. After running through the cycles he said its working just fine. I open the door and it was all wet and the silverware tray and the silverware was wet and some soap was still on the door. He said everybody complains about the same thing. High efficiency Dishwasher have long run cycles and most dont dry to well. The silverware trays hold water because the tray sides are flat (horizontal) and that holds about a half of cup of water. All they have to do is put them on a 45 degree angle and the water will run off. Apparently it worked well on paper and no one actually ran it through its cycle. Needless to say I hate this dishwasher and its almost at the point to do them by hand. A lot of time is spent drying off dishes and silverware.
Published: April 7, 2014
John of Myrtle Beach, SC
Source: consumeraffairs.com

I have used 4 dishwashers of various brands in my house over the past 30 ye
I have used 4 dishwashers of various brands in my house over the past 30 years. The current one is a new GE dishwasher (Model No: GDT695SSJ0SS), which is by far the worst. The dishwasher never dry, no matter which cycle I choose. When it is done (green light on) water still flowing down everywhere inside - on the door, on dishes, at the bottom. When I called GE customer service it said I have to use rinse agent in order to get it dry. Of course that means we have to constantly buy that additional product (made by a GE subsidiary?).For those who dont remember this, our old dishwashers did not required the use of additional product and still dried dishes perfectly. GE is apparently producing products of lower quality, yet the repairman sent by GE claimed that this model is their best ever. Really? Is this company so arrogant that it pays no attention to the convenience of its customers? Since the repairman found no defect with the machine (even though it does not dry), GE refused to accept either a replacement or a return. From design to functions to price this is indeed a lousy machine. Ill never purchase another GE product again.
Published: May 27, 2017
Ke of Vancouver, WA
Source: consumeraffairs.com

We purchased our Adora over-the-stove microwave oven from Home Depot. The A
We purchased our Adora over-the-stove microwave oven from Home Depot. The Adora brand is made exclusively for Home Depot and were sold on its special functions and value. Well now, 3 years later, this exclusive models glass fogs up when we use it. There are only 2 of us living at home. We use it maybe 4 or 5 times a day. A microwaves typical lifetime is 9 to 10 years. Also, by the way, when we turn on the fan to highest, it sounds like an express train hurtling through our kitchen. Our dog had a heart attack and died the first day we operated it. No he didnt. We dont even have a dog. But you get the picture.
Published: July 11, 2020
Neil of Louisville, KY
Source: consumeraffairs.com

This dishwasher was in the home we bought and its just not a good one at al
This dishwasher was in the home we bought and its just not a good one at all. We dont like the settings.. We dont like the size. Weve seen better settings on other dishwashers when shopping around and pricing for a better one.
Published: February 14, 2021
James of Columbia, SC
Source: consumeraffairs.com

We had a GE microwave that my parents got when I was in elementary school t
We had a GE microwave that my parents got when I was in elementary school that lasted us through graduation (when I got it), and it then lasted me another 6 or 7 years after that. It was a great microwave, so we went with GE for our next one. What a mistake that was. The new one died completely less than a year after we got it (less than a year after its manufacture date at that!). The one after, one of the same make and model, lasted 3 years to the month after its manufacture date. Sorry GE, but I just do not have any interest in spending so much for so short a lifespan on your products, and its a damn shame that your quality has suffered so badly that you have lost a once-loyal customer of your brand.
Published: November 2, 2015
Shawn of Las Cruces, NM
Source: consumeraffairs.com

A year after I got my GE dishwasher at Home Depot, it warped, protruded int
A year after I got my GE dishwasher at Home Depot, it warped, protruded into room out of counter. GE tech fastened it into cabinet, agreed warped, said call co. Cust. Serv. Rude, said should have called while in warranty. Offered tiny discount to buy another for $400. Its worse each day.
Published: October 29, 2015
Marilyn of Shawnee Mission, KS
Source: consumeraffairs.com

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