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GE Range Model PP7036DJBB
GE Range Model PP7036DJBB
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GE Range Model PP7036DJBB

GE - Profile Series 36in Built-In Electric Cooktop - Black

GE Profile Series electric cooktop: With dual SyncBurners and two expandable elements, you can efficiently cook meals in various sizes of cookware on this electric cooktop. Analog knob controls offer simple adjustments, and a control lock helps prevent accidental activation for safety.

Manufacturer: GE

MODEL: PP7036DJBB

MSRP: $1199.99 USD


GE Range Model PP7036DJBB Error Codes

CODE: F0 
PROBLEM: Clear/Off key error 
FIX: Unplug the range for 3 minutes to reset the electronic control board and then restore power. If the code returns, replace the glass touch control panel. If the problem continues, replace the electronic control board. 

CODE: F1 or FF 
PROBLEM: Defective electronic control board 
FIX: Unplug the range for 3 minutes to reset the electronic control board and then restore power. If the code returns, replace the electronic control board. 

CODE: F2 
PROBLEM: Oven over-temperature 
FIX: If the oven overheated, the electronic control board likely has a stuck relay; replace the electronic control board. If the oven is at room temperature, the oven temperature sensor could be defective. 

CODE: F3 
PROBLEM: Oven temperature sensor is defective (electrically open) 
FIX: Unplug the range, disconnect the oven temperature sensor and check the resistance of the oven temperature sensor using a volt/ohm meter. The oven temperature sensor should measure around 1100 ohms at room temperature. 

CODE: F4 
PROBLEM: Oven temperature sensor is defective (electrically shorted) 
FIX: Unplug the range, disconnect the oven temperature sensor and check the resistance of the oven temperature sensor using a volt/ohm meter. The oven temperature sensor should measure around 1100 ohms at room temperature. 

CODE: F5 or F6 
PROBLEM: Gas lockout valve failure 
FIX: Unplug the range and check the gas lockout valve wiring. Reconnect any loose wires. Replace the wire harness if damaged. If the wiring is okay, replace the gas lockout valve. 

CODE: F9 or FC 
PROBLEM: Oven door lock failure 
FIX: Unplug the range and secure any loose connections in the wire harness between the oven door lock assembly and the electronic control board. Replace the wire harness if damaged. Check the oven door lock assembly and replace it if damaged. 

CODE: FD 
PROBLEM: Defective meat probe 
FIX: Unplug the meat probe (allow the oven to cool before unplugging the meat probe). If the FD code disappears once the meat probe is unplugged, then replace the meat probe because it's defective.


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Related Error Code Pages:
GE Refrigerator Error Codes, GE Range Error Codes, GE Washer Error Codes, GE Dryer Error Codes, GE Microwave Error Codes, GE Dishwasher Error Codes, GE Water Heater Error Codes,

Related Troubleshooting Pages:
GE Refrigerator Troubleshooting, GE Range Troubleshooting, GE Washer Troubleshooting, GE Dryer Troubleshooting, GE Microwave Troubleshooting, GE Dishwasher Troubleshooting, GE Water Heater Troubleshooting,

Related Repair Pages:
GE Refrigerator Repairs, GE Range Repairs, GE Washer Repairs, GE Dryer Repairs, GE Microwave Repairs, GE Dishwasher Repairs, GE Water Heater Repairs,

Related Parts Pages:
GE Refrigerator Parts, GE Range Parts, GE Washer Parts, GE Dryer Parts, GE Microwave Parts, GE Dishwasher Parts, GE Water Heater Parts,


GE Range Model PP7036DJBB

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Product Reviews:

Second GE Spacesaver Microwave - It is a total mystery, no clock, no light,
Second GE Spacesaver Microwave - It is a total mystery, no clock, no light, no fan, no power. We replaced a GE Spacesaver that came with our house with a new GE Spacesaver Adora (Model DVM1850DM4WW). It has been in use for less than 2 years and has been used only a few times per week. I have a Sharp Carousel II that we use in our basement. It gets as much use as the new GE. It is 28 years old, and works fine every day. This is the second GE product and this one lasted less than 2 years. Ill never buy another GE product. I was trying to support an American company. Anyone know a good one that makes microwaves?
Published: November 8, 2012
Alan of Walton, KY
Source: consumeraffairs.com

After heating some water in the microwave, I opened the door and removed th
After heating some water in the microwave, I opened the door and removed the water. A few minutes later, I heard a noise and noticed the microwave was running and the control panel indicated it was off. I opened the door it turned off. Closed it and it was on. Smelled something burning electrical in nature. I had to kill the circuit breaker to turn it off. I opened the door and felt the inside of the microwave and it was extremely hot. I was concerned that it could result in a potential fire, I continually checked it until I felt it was cool.
Published: February 16, 2012
Thomas of Shelby Township, MI
Source: consumeraffairs.com

We have an overhead microwave that fits nicely into the spot. The power lev
We have an overhead microwave that fits nicely into the spot. The power level seems to have dropped off, but this is after more than 8 years with lots of daily usage.
Published: January 24, 2017
D. of Santa Clara, California
Source: consumeraffairs.com

We purchased several new GE appliances in August of 2016 as part of a kitch
We purchased several new GE appliances in August of 2016 as part of a kitchen renovation. We bought the GE Cafe series dishwasher CDT865SSJOSS. Within two weeks of use, the display stopped working. It took 3 weeks to get a technician out to fix display. Approximately 6 months later, we noticed the dishes were not as clean. Two months later the water stopped draining. Called a technician in, he diagnosed a broken pump. Parts would take 3 weeks and he would be out a week later. We are now over a month without a working dishwasher. He “fixes” the pump but says it isn’t draining great because your hose from your disposal is plugged (this hose drains to the same place as the dishwasher). Hire a guy to unplug the drain ($140). It isn’t plugged. The whole house is clear. Have to Shopvac out the stagnant water from the dishwasher that smells like a corpse. Call our plumber to check the lines ($500). He discovers that the technician pushed in the washer and busted a line. We now have water damage through our floor and into a bedroom below. He confirms that the plumbing is all clear and also finds that the technician never reattached the pan to the bottom so water was hitting the sensor and activating the shut off for a leak. Plumber fixes plumbing wrecked by technician, dries the sensor and attaches the pan. He advises that we run several cycles to flush out the stagnant water. If water still is not draining after several cycles, he advised that the new pump was faulty. Plumber leaves. We get 10 minutes into a cycle and the dishwasher stops for a leak again. I called GE hoping they would stand behind their product that we have now had for 2 years and have used less than a year. GE does not stand behind their products. The only thing they will do is send out a technician that you have to pay $100 for and they can’t guarantee that you won’t get the same technician who has come out 3 times and cost us more money due to his negligence. In May, we will be putting their terrible product out on our curb for city wide garbage collection. You no longer get what you pay for with GE. Do not buy their products!
Published: November 14, 2018
Tara of Minneapolis, MN
Source: consumeraffairs.com

I had a GE microwave that matched the GE range that was already in my condo
I had a GE microwave that matched the GE range that was already in my condo when I moved in. When the range died, I got a new, matching microwave too. I like the way it works, the controls are intuitive and its easy to clean. No complaints.
Published: July 7, 2019
Karen of Richmond, CA
Source: consumeraffairs.com

I recently purchased a GDT696SSFSS Serial #SWGF800933C GE dishwasher. From
I recently purchased a GDT696SSFSS Serial #SWGF800933C GE dishwasher. From the moment I tried to use it there was a leaking water to the floor from the back wall. I contacted the store that referred me to GE stating that their role ended when we received the dishwasher (long story..). I called GE service and when they came the technician said needs seal mat and offered to repair (the dishwasher has been installed in the garage since the water that comes out flood the kitchen floor and we cant afford having the floor damaged). But I had no faith whatsoever in this dishwasher (I was told if the problem happen again and damage my floor they will only offer to repair the dishwasher and I have to go to the insurance to repair my floor) or GE and said I wanted my money back. They did not even offered a replacement. It is still a brand new machine, I never use it.
Published: September 21, 2015
Sanaa of Gatineau, QC
Source: consumeraffairs.com

Hello to all reading this and considering purchasing a GE dishwasher or oth
Hello to all reading this and considering purchasing a GE dishwasher or other appliance from them. Last June 27th we bought a new home which came with all GE appliances. In fact I have 2 of these dishwashers. Once in the basement (just for low usage) and another one in the kitchen. The first day the dishwasher in the kitchen did not work and they came out and replaced it. I have had 3 other service calls on this thing and now it does not clean. Six days before Thanksgiving. I called and the lady told me no service until November 30th is available. It does not work, the first time they came out it was for a leak, second time the pump was not working and the dishwasher was not draining and now it is not cleaning. It was almost as it was my fault. It is a dishwasher - you put the dishes in and then turn it on and they should come out clean. I should not have to rinse or do anything special to make it work. We spent over 1500 dollars on each of these dishwashers and now one if not working. I did not do anything other than turn it on and expect that it should clean.I was told that they would sell me another dishwasher at a discount. DO YOU REALLY THINK THAT I WOULD EVEN CONSIDER ANOTHER ONE?! A real company should replace this POS and give me another one for free and it has been 15 months and I have had 2 of them in my kitchen. I can tell you if you plan on purchasing look at KitchenAid they run forever without any problems. They also did a fantastic job of support (I had it for 6 years in one house with one repair, second house they never needed to come).
Published: November 20, 2015
Kathleen of Rochester Hills, MI
Source: consumeraffairs.com

I have had the GE Unitized washer dryer for 4 months with no problems. It h
I have had the GE Unitized washer dryer for 4 months with no problems. It has the cycle choices I need for washer and dryer. It's easy to load and remove clothes, even if the washer tub is a little deep. It washes bulky comforters, coats, heavy denim, bathroom rugs just fine. The dryer is big and quiet. It works like a HE but uses all types of detergent. Great buy! Gave 4 stars for function only because all models do not have a "rinse only" choice.
Published: May 30, 2020
Iris of Belleville, NJ
Source: consumeraffairs.com

The GE over-the-range, model JVM316URFSS was installed in our new home by t
The GE over-the-range, model JVM316URFSS was installed in our new home by the builder. We have been in the house and used the microwave moderately for the past two years. Last night, out of nowhere, the microwave started running. I realized that it was actually heating when the glass turntable popped. I jumped up and opened the door to stop the heating. The turntable was broken. The interior was incredibly hot. Having read several reviews I realize that this is not an uncommon problem. I am going to buy a replacement but I am very concerned by the fact that GE is aware of this recallable situation and continue to allow this product to remain on the market. I will NOT purchase another GE because apparently they do not care. Our house could have burned down had we not be home.
Published: January 30, 2018
Stephanie of Spring, TX
Source: consumeraffairs.com

GE Model WES1130DM2BB MFG APRIL 2011, bought Oct 2011 @ SAMs Club. Microwav
GE Model WES1130DM2BB MFG APRIL 2011, bought Oct 2011 @ SAMs Club. Microwave continues to run after cook time and will not stop until unplugged! Service Dept offers a $25 discount on a new GE Microwave after cutting cord & sending info plate in. I am concerned this microwave will cause a fire! Luckily I was near and unplugged it!
Published: May 14, 2014
Amanda of Powell, TN
Source: consumeraffairs.com

I purchased 5 new GE Appliances delivered June 1, 2014. Within the first 2
I purchased 5 new GE Appliances delivered June 1, 2014. Within the first 2 weeks, the dishwasher wouldnt drain and had the repairman out to fix it. Within the next 2 weeks, the door wouldnt stay closed and had the repairman come. He took the rubber off around the door so that the door would close and said he was not familiar with GE dishwashers and would go to showroom and look at it and come back. I said as long as I dont have a flood. He assured me that the water only fills up so far and would not leak. Within the next 2 weeks, I was downstairs and heard water running and it was pouring through the ceiling. I ran upstairs and very hot water was all over my kitchen and pouring through the floor into the basement. The unit malfunctioned and wouldnt shut off. I had to shut off the water to the DW and run to the electrical panel to shut off power. I then had to call insurance to get a restoration company to dry out and fix my house. I phoned Arkona Appliances to let them know and they gave me a toll free number to call for GE. The toll free number when you call you are on hold for at least an hour to talk to a receptionist which puts you on to someones voicemail. I was on hold for one hour the first time and one hour and eleven minutes the second time and begged to get a direct line for future calls. Reluctantly, the receptionist gave it to me. The technician had to come out and assess the dishwasher and said I needed a new dishwasher and sent the report in Friday, August 1. Because of the long weekend, I waited to call until Wednesday and they said they didnt receive the report. She asked me whether it was emailed or faxed - how would I know. Then she found the report and said I would get a new dishwasher Wednesday, Aug 13 or the 20th. Still havent heard anything. If received next week, it will have been 5 weeks from the time of the flood I have been washing dishes by hand. Awful customer service from retailer as well as GE. Problems dont go away they just get worse. Initially upset - NOW I AM FURIOUS!!!
Published: August 14, 2014
Gail of Grand Bend, ON
Source: consumeraffairs.com

This dishwasher was in the home we bought and its just not a good one at al
This dishwasher was in the home we bought and its just not a good one at all. We dont like the settings.. We dont like the size. Weve seen better settings on other dishwashers when shopping around and pricing for a better one.
Published: February 14, 2021
James of Columbia, SC
Source: consumeraffairs.com

Ever since I bought this dishwasher in Jan 2014 it hasnt dried properly. Fi
Ever since I bought this dishwasher in Jan 2014 it hasnt dried properly. Finally had a tech come out and he told me the water wasnt hot enough. How is it energy efficient if I have to raise the heat in my water heater to get the dishes to dry???? Very dissatisfied! My old dishwasher (with plastic lining) dried the dishes with no problem. I had it for 16 years before I had any problems with it. This new one is a problem from the first time I used it. No GE ever again!
Published: April 25, 2014
Regina of White Plains, NY
Source: consumeraffairs.com

After one repair to my 9 year old microwave we decided to replace it. I am
After one repair to my 9 year old microwave we decided to replace it. I am so sorry I did! The old microwave had a stainless steel kit and was made with quality. The replacement is a piece of junk! The outer kit is plastic and shows fingerprints like crazy as well as the microwave itself! Im always wiping it off. The flimsy door button is impossible to open without pushing it ten times in the right spot! The door doesnt close easily either! The front of the microwave is warped and wavy! I hate it! The quality of your microwaves has dropped to zero!
Published: February 8, 2015
Barbara of Clovis, CA
Source: consumeraffairs.com

We bought a GE dishwasher and a GE oven/micro combo. We were told that we w
We bought a GE dishwasher and a GE oven/micro combo. We were told that we would have them in a week but it took three and a half weeks to get them. The dishwasher was damaged/defective and did not work; water leaked all over the floor several times and dishes wouldnt wash. They would not replace the unit but insisted that they had to service it. A couple more weeks passed and the repairman had to return thrice to finally get it to work. The microwave had a bent door that did not lineup properly when closed. Again, another repair was scheduled and we had to experience another service call. I have never had a worse experience buying appliances than I had at Pacific Sales. Kwam, the manager does not return phone calls. He made promises of helping us with a discount because of our troubles but has not kept those promises. Their contract installers are inept and unkempt. My appliances do not seem new since they were repaired and the door on the microwave is still not lined up as a new unit should be.This experience was an unmitigated disaster that should not happen to any consumer. Never will I buy anything from Pacific Sales or their parent Best Buy again. These problems are created by their management and their management does not care.
Published: September 14, 2011
Joseph of Roseville, CA
Source: consumeraffairs.com

I purchased a GE Smart water heater and installed in October 2004. I have n
I purchased a GE Smart water heater and installed in October 2004. I have not had any issue or problem. 50 gallon natural gas unit for 5 people. 40,000 BTU I am looking to replace before there is a problem and will certainly look at GE again, but these more recent reviews are a concern. The trouble is, these websites attract those who are dissatisfied and may give a biased view of a product.
Published: November 11, 2016
GEO of Gurnee, IL
Source: consumeraffairs.com

GE Microwave Model JVM6175EF1ES - On July 26, 2014 purchased as a set stove
GE Microwave Model JVM6175EF1ES - On July 26, 2014 purchased as a set stove, refrigerator, dishwasher and microwave. From the beginning I had problems with the microwave with the door had a bad connection and the microwave would shut off. On April 2015 the microwave started working without me starting it and I had look up and I saw sparks on the inside and I unplug it. GE replace it and now after 2 years I have the same problem just started and would not shut off and I unplug it. Both times I was lucky to be home. I would like GE to fix my microwave. I understand it has passed one year but, I think appliances should not break down after 2 years. I would like it fixed or replaced if possible. Thank you for your cooperation in this matter.
Published: April 18, 2017
Elizabeth of Detroit, MI
Source: consumeraffairs.com

New home community - all GE appliances. Model PEB7226SF2SS microwave scorch
New home community - all GE appliances. Model PEB7226SF2SS microwave scorching and catching on fire; GE doesnt stand behind their products and homeowners cant use because products our dangerous (per tech).
Published: July 9, 2019
Paula of Rowlett, TX
Source: consumeraffairs.com

Beware of GEs scam! My new house came with a GE microwave oven model JVM16
Beware of GEs scam! My new house came with a GE microwave oven model JVM1630. It no longer heats food so I called GE repair. Heres basically what they told me: It is likely the magnetron tube and it is still under warranty, so no charge to replace it but I would have to pay $99.95 for the repairman to come to my home to diagnose the problem. If I decided I didnt want to repair the microwave, I was offered a $100 coupon toward a new one but it had to be a GE and it had to be bought on their website only. If I decided to go ahead with the repairs, the $99.95 would be deducted from the bill and I would only have to pay for additional parts and labor. I repeatedly asked for a ball-park labor charge so I could make an informed decision as to whether it was cost effective to have the repairman come out or just get a brand new one elsewhere. The person on the repair line hung up on me! I called back and I was told the same thing; that no one could tell me what the labor cost estimate might be. I asked to talk to a supervisor and same story. I didnt schedule a repair because I was taking a long trip and wouldnt be using the microwave anyway. When I returned from my trip, I called GE repair and again they wouldnt give me a ball park figure. Frustrated, I decided to have the repairman just come out and repair the darn thing and an appointment was scheduled for the next Monday. I had to rearrange a Monday day trip to Wednesday and set the repair appointment. On Monday, it was starting to get late in the afternoon, so I called to find out if the guy was on his way. A recording said my call was noted and I would be receiving a follow-up call. About 10 minutes later, Kim in dispatch called to tell me she had to reschedule the repairman to Wednesday. I explained I already had an appointment on Wednesday. which was already changed because it conflicted with the repairman coming to my home. She told me the repairman couldnt come because his truck wasnt safe to drive so that whole day was shot. The appointment was rescheduled for Wednesday and I had to again reschedule my other trip. When the guy finally showed up on Wednesday, he told me to put a glass of water in the microwave and start it. Ten seconds later, he declared it to be the magnetron tube. He was at my house about 10 minutes, just long enough to take my $99.95 credit card payment and to give me an estimate of $246.90 to repair the microwave which included the free magnetron tube, a $20 part plus tax and labor. The estimate had instructions on how to get the $100 coupon if I decided to buy a new GE microwave, which he said is what most people do. He didnt seem like he came prepared to repair the microwave at all. I was so frustrated and already out the $99.95, so I told him to go ahead and repair it. He said I should call repair to schedule him to come back to repair it! I told him to just repair it now and he said he didnt think he had a magnetron tube in his truck. I asked him if he would go to the truck and check! He did, and nope, no tube and he left.I think this is a great scam GE and maybe others have going. Its entrapment. They get you to accept a repairman to come to your home and charge you nearly $100 for it, but give you a coupon for $100 for a new one but it has to be a GE and can only be bought from their website where they can go as high as $500 or $600. By the way, I got on the website to find a replacement. My model had been discontinued and the only one in my price range was also a discontinued model. They charge $75 to come out to install it and another $30 to take away your old one. I called local appliance stores to see if I could unload my old microwave for parts and they all said the same thing: stay away from GE products.
Published: December 2, 2011
Victoria of Lancaster, CA
Source: consumeraffairs.com

We had a GE microwave that my parents got when I was in elementary school t
We had a GE microwave that my parents got when I was in elementary school that lasted us through graduation (when I got it), and it then lasted me another 6 or 7 years after that. It was a great microwave, so we went with GE for our next one. What a mistake that was. The new one died completely less than a year after we got it (less than a year after its manufacture date at that!). The one after, one of the same make and model, lasted 3 years to the month after its manufacture date. Sorry GE, but I just do not have any interest in spending so much for so short a lifespan on your products, and its a damn shame that your quality has suffered so badly that you have lost a once-loyal customer of your brand.
Published: November 2, 2015
Shawn of Las Cruces, NM
Source: consumeraffairs.com

Microwave is a 2001 and works just fine. There are a couple of things that
Microwave is a 2001 and works just fine. There are a couple of things that could be better and that’s the exhaust and the lighting outside of microwave. Possibly could be more energy efficient but are bigger models built that way?
Published: July 13, 2019
Melinda of Falmouth, MA
Source: consumeraffairs.com

Bought a GE microwave and it broke 1 year and 1 month after I bought it, ca
Bought a GE microwave and it broke 1 year and 1 month after I bought it, called and found out it would cost more to fix than to buy a new one. After reading other peoples report on how GE treated them on their problem, I will not buy GE anymore.
Published: November 12, 2013
Kenneth of Winnemucca, NV
Source: consumeraffairs.com

4th service call for a piece of ** over the range microwave that keeps brea
4th service call for a piece of ** over the range microwave that keeps breaking. The service is a joke too. The sent some moron to come take a look at the microwave after I placed this latest service call. He came and without diagnosing, he ordered a few parts and scheduled a follow-up for today. He called this morning to reconfirm the appointment (which was already confirmed 2 times previously and this reconfirmation has never taken place previously) and I missed his call. When I called him back short whIle later, his voicemail directed me to call the 800 #. After a 35 min hold with them, they said since I didnt pick up the phone in the morning, the appointment was canceled. What???? It states nowhere that theyll call you to reconfirm an ALREADY SCHEDULED AND CONFIRMED appointment and that if you miss the call, they cancel the appointment. Next service call is a week from now, which makes it 3 weeks without a microwave. I hope they rot in hell.
Published: November 22, 2016
Adam of Bensalem, PA
Source: consumeraffairs.com

Sometime in the 1970s, my mother bought all new GE appliances; a refrigerat
Sometime in the 1970s, my mother bought all new GE appliances; a refrigerator, a kitchen range-microwave combo and a dishwasher. After her death my husband and I moved into her house and continued to use these appliances until 2007. The refrigerator and dishwasher are still going strong as of now... October 2014. The refrigerator only needed the drainage line cleaned. The range began to have some electrical shortage problems and rather than try to repair (which is what we should have done with both appliances), we decided to replace the refrigerator and range/microwave. We bought new GE appliances; a GE refrigerator (my brother put the old one in his shop), GE microwave and GE range. The new refrigerators icemaker would not work property when we got it and the microwave (Model #JVM2070SK02) quit early this year (big difference in the old microwave at 30 some years use and my new one at only 7 years use). Because my husband was diagnosed with a brain tumor and I was the only caretaker, I was not able to address the malfunctioning icemaker immediately. In fact, because of my husbands hospitalization, I wasnt even at home during that year enough to use the icemaker. WOW! What a ripoff GE is selling to consumers. My complaints wont solve my problems nor the problems experienced by other people who bought these defective appliances but it helps to vent my anger. Just recently a small leak in the waste-water drain hose (easy to replace) sent me scurrying to find a new dishwasher but when considering the replacement of my 1970s dishwasher and the reliability of my newer appliances, I decided that my 1970s dishwasher will outlast anything I could replace it with. So I decided to replace the waste-water drain hose myself.What a sad appliance market we have in the US when buyers have to replace newly purchased appliances anywhere from a few days to a few short years after purchase. I think appliance companies intentionally produce inferior, unfixable products so consumers will replace their inferior ones with new inferior models thus keeping up sales. Do we have a choice? I lived before dishwashers and microwaves and I can live without either now. I would prefer not to go back to wood cook-stove and an icebox but I may not have a choice (I actually have an icebox if needed). Is there any way to hold companies responsible for the products they produce? If anyone out there has had longevity of 10 years or more use from a newer appliance line, that is appliances made since 2000... Please share the producers name with rest of us. GE isnt what it used to be and neither are many other US brand name appliances.
Published: October 8, 2014
Geneva of Salisbury, NC
Source: consumeraffairs.com

I received a recall on my original wall oven with microwave unit, and was o
I received a recall on my original wall oven with microwave unit, and was only going to receive financial help from GE, if I replaced it with the same unit model JTP90. The unit was only 3 years old at the time. I purchased the new model, which cost $1,200.00, and received a check from GE for $600.00 for the recall, which is already a rip off in my opinion. I had the new unit for 14 months, when the microwave stopped working completely, with no power whatsoever. I thought it had blown a fuse. I took it to the repair center, and they tell me the diode, capacitor, and fuse have all failed. $200 later, it can be fixed, but they have no idea why all three went out at the same time. I, however, do know, GE just makes junk! I will never purchase another GE appliance. Just a side note, my 3 year old dishwasher was also recalled, and it was $600 to replace it with the same model. They sent me a check for $300. It sounds like GE has a good thing going. Make a piece of junk and recall it a few years later, and only give the customer half of the cost to replace it, and only if they buy another GE product! Wow!
Published: March 9, 2012
Sharmie of Adin, CA
Source: consumeraffairs.com

This is the second digital microwave I have owned. Both of them have been G
This is the second digital microwave I have owned. Both of them have been GE brand. There is nothing fancy about them but they are very Easy to use and get the job done. The first unit lasted about 15 years before it had to be replaced. It was used almost on a daily basis, so I feel I got my money’s worth from the unit!
Published: July 11, 2019
Tad of Willow Grove, PA
Source: consumeraffairs.com

My Microwave oven is 22 years old. It still works fine, but does not have p
My Microwave oven is 22 years old. It still works fine, but does not have power levels on it. The reheat is vague and I have to keep checking so things dont burn or dry up. The dishes get very hot after about only three minutes. Other than that, it is easy to clean and still looks good.
Published: December 25, 2020
sandra of Boynton Beach, FL
Source: consumeraffairs.com

The microwave (JVM1860WF001) came with the new home. It quit working. It st
The microwave (JVM1860WF001) came with the new home. It quit working. It still turns on, but does not heat. After reading all the complaints, I will not go to the expense of fixing this microwave. I will buy another brand. Goodbye GE. It appears by the other complaints, that GE does not care.
Published: February 9, 2012
Sheila of Marysvale, UT
Source: consumeraffairs.com

Last fall, we updated our kitchen counters to quartz, and the Jenn-Air to a
Last fall, we updated our kitchen counters to quartz, and the Jenn-Air to a GE induction cooktop. While it is indeed pricey, the joy of cooking is not overstated here. The quick heat up, the ease of controlling the heat more precisely, and the easy clean up makes this unit well worth it. I love it!
Published: November 14, 2017
BARBARA of Reston, VA
Source: consumeraffairs.com

Built our house and had new GE Appliances. Oven is a GE Profile and the com
Built our house and had new GE Appliances. Oven is a GE Profile and the computer panel went out twice in the first 2 yrs. The profile microwave model PEB 7226 SF1SS IS NOW ONLY 3yrs old and not functioning. We rarely use the microwave. Will never buy GE anything in the future.
Published: June 22, 2017
Holly of La Vernia, TX
Source: consumeraffairs.com

Figure it out GE! The sixth motor and mode selector for our washer has bee
Figure it out GE! The sixth motor and mode selector for our washer has been reluctantly ordered by a tech this morning. The second motor was installed months after buying the brand new machine. Now, only two months since the fifth motor and mode selector was installed (Dec 2, 2011), the wiring harness is burnt up. The tech recommends replacement of the washer by GE, but only gets push-back from GE. This newest incident included a horrific smell of smoke. I do not trust this machine. I have a wife and child to protect. Think about it - do the math - add your costs for repeated repairs. You do not get to be a company the size of GE by not understanding simple economics. Open your eyes and replace our washer.
Published: February 11, 2012
John of Woodbury, ID
Source: consumeraffairs.com

We have purchased this GE Profile PP970FR2SS microwave with oven combo a ye
We have purchased this GE Profile PP970FR2SS microwave with oven combo a year ago. In less than a year, we have experienced these problems on the microwave that still keeps on heating even if its not in use and a buzzing sound can be heard. We called for repair and the repairmen replaced the door switch mechanism. In less than a month, same issues persist. Again repaired but after some months, same problem. The technician said that the door mechanism is not the original parts and ordered the original GE Profile parts. But after replacing it, the same problems exist and the technician said that its now the panel board. Its been almost two weeks now that we dont have any microwave and still waiting for GE technician to repair it. I wouldnt buy this brand anymore and wouldnt recommend a combo for microwave and oven. This is a poor design and quality on GE. Hopefully, this equipment will not cause any fire. We now turn off the circuit breaker for this device every time we go on a long trip/vacation.
Published: October 22, 2012
Melanio of Alpharetta, GA
Source: consumeraffairs.com

I have a GE microwave. It stated that I had a 10 year warranty on the magne
I have a GE microwave. It stated that I had a 10 year warranty on the magnetron on the computer website. Now GE says its not warranted. I have owned this microwave for a little over a year and its pile of **. All they wanted to do is sell you their products and they dont stand behind what they make anymore. Nothing is made to last in this time and age. I will never buy GE products from Home Depot again.
Published: September 7, 2011
Robert of Rotterdam, NY
Source: consumeraffairs.com

I guess my GE Profile dishwasher is a lemon. Sounds like it from all the ot
I guess my GE Profile dishwasher is a lemon. Sounds like it from all the other reviews. Same deal - purchased it in July of 2016 and by October 2016 it went out. Technician that was sent told me it was the electric and I needed to have an electrician fix the fuse. Electrician came out and said it had electric, that it was the dishwasher that failed. Next technician fixed it and said the electronic panels get confused. Three days off of work. December, 2016 the dishwasher failed again. Had no dishwasher throughout the holidays. They scheduled service technician and then cancelled because the one technician they had was out sick.Today, January 9th, they called to let us know they were on the way, but never called the number they were supposed to, so now we are totally taken off the schedule. Ive been on hold and disconnected three times and now have been on hold for one hour and 6 minutes. DONT BUY GE APPLIANCES - Terrible service and crappy appliances that dont work. This is really sickening since I have ALWAYS used GE appliances.
Published: January 9, 2017
Peggy of Cold Spring, KY
Source: consumeraffairs.com

GE Profile GLD4408RBB: Bought this dishwasher at Home Depot 2010 for our FL
GE Profile GLD4408RBB: Bought this dishwasher at Home Depot 2010 for our FL condo. We visit there periodically, dont rent out. We have used this dishwasher probably 50 times since buying. It never wash dishes well, leaving residue and we do clean them first. Now it doesnt drain; seems like pump not working. Its only five years old and hardly used. Its not worth having a repairman for labor and cost of parts. Very disappointed with GE product and wont buy another one.
Published: January 18, 2015
Janet of Monroe Township, PA
Source: consumeraffairs.com

In late March, we placed a service call under GEs one year warranty. The ou
In late March, we placed a service call under GEs one year warranty. The outcome - a gasket repair. Within a week or two, the door began to drip from both the right/left bottom. With having three teens, I figured someone opened the door and released some water. Well, that just wasnt the cause. Shortly over the next few days, the leak was consistent and I placed a service call to GE on 4/19. The customer representative offered, instead of a service call, to order some panels that fit it the bottom of the dishwasher. I stated clearly that our one year warranty was up on 4/25 and if this does not work, would GE address the issue with a service call? Answer was yes. Within a few weeks, I began to worry when I did not receive the panels. A call to GE was made; however, no documentation was noted of the call made on 4/19. However, GE stated the information might be in parts department, but regardless now, that call was made after one year warranty, extended warranty would fix the issue. Long story short, the extended warranty states problem initiated under GE and GE states the extended warranty is responsible because the call was made outside the one year warranty. I expressed that GE never fulfilled responsibility as GE did not even notify us that panels were not available for our unit. In the meantime, I am the one out of a working dishwasher. Now I know $539 may not be a lot to invest, but we feel the loss. The frustration and lack of responsibility to correct the repair is just beyond me. GE is responsible. Oh and did I share that lack of communication with GE is horrible? A promised call within 12-24 hours just doesnt happen. Again, I know most would say its not worth the frustration, but it makes me sad that GE and Assurant Warranty company can get away with what I know is wrong. Weve learned from this ordeal. No more GE products in our household.
Published: June 5, 2012
David of Clarion , PA
Source: consumeraffairs.com

I purchased a GE dishwasher on March 15th 2018... The first dishwasher I re
I purchased a GE dishwasher on March 15th 2018... The first dishwasher I received on March 23rd was obviously broken. The dishwasher setting piece was completely broken off and the sides were dented and looked like it had been dropped. Ok. The delivery guys immediately called it in and reordered another one for me. A week later the second dishwasher came, it looked fine from the outside so I signed for it. Once I opened it I saw that the top rack was missing wheels and the second shelf wasnt even connected to the dishwasher. I called and a week later they came and got it and left a new one. I asked the delivery guys to unpackage it and look inside. Immediately the top arm cycle fell off and the HE symbol at the bottom popped out. They assured me that was normal... When the install guy arrived a week later he said he thought everything looked ok. He ran a cycle, then left. Before he was out of my driveway the cycle arm/water sprayer fell off and water sprayed everywhere... I brought the piece into Home Depot and they told me it was broken (duh) and they would order a new one. NO. This was going to be the fourth time I will be taking off work to deal with this dishwasher! GE is absolutely gone down. The products being produced are either being sabotaged by the employees from the Ohio plant, who are all losing their jobs because the plant is about to get shut down and is going to be moved to Mexico or GE is absolutely horrible at business, design and producing quality appliances.Regardless, I will NEVER purchase a GE product again and would never recommend to anyone to purchase a GE appliance! I am going to get a refund and insist compensation and inconvenience fees! I had to take off work 4 Times, had to cancel plumbers 3 times (still was charged). I lost money from my work, time from life and a month without a dishwasher. Also, a month with a broken one sitting in my living room because they wouldnt come get the 2nd and 3rd broken dishwashers until a I ordered another one and had that one delivered before they got the broke one(s) out of my house. I had broken dishwashers sitting in my living room for a month. Easter was quite embarrassing with an appliance next to the table to say the least. DO NOT PURCHASE GE APPLIANCES!!!
Published: April 13, 2018
OLIVIA of Huntsville, AL
Source: consumeraffairs.com

My microwave is a GE, model JE 1040 made in 1998, which they probably dont
My microwave is a GE, model JE 1040 made in 1998, which they probably dont make anymore. I use it several times a week, mostly to heat up leftovers and water. Also pre-packaged microwavable meals, such as breakfasts and biscuits. I have cooked different kinds of meat and other items in it many times and am completely satisfied with it. I would be lost without it.
Published: December 14, 2015
Howard of Vermillion, SD
Source: consumeraffairs.com

Model gdt580sgfbb - About 2 weeks after the warranty expired, the dishwashe
Model gdt580sgfbb - About 2 weeks after the warranty expired, the dishwasher stopped filling with water. So, our friend replaced the water inlet valve. No change. If you pour water into it, it kinda pushed it around, but empties it out, wont refill, and starts whining. Then, if you open it, and turn it off, and re -shut it, it starts itself back up again! What?! This stupid thing is essentially brand New! To be truthful, it has never cleaned very well, leaving residue on dishes, and NEVER getting dishes dry. I regret buying this item! And its still not fixed. I will not buy another GE appliance.
Published: April 11, 2015
shannon of Louisville, KY
Source: consumeraffairs.com

The GE MICROWAVE MODEL JVM6175EF1ES was manufactured in August 2015. I purc
The GE MICROWAVE MODEL JVM6175EF1ES was manufactured in August 2015. I purchased it in November of 2015, brand new from Home Depot. It was not installed until April 2016. So less than 2 years after installation it malfunctioned. (The unit brand new only has a 1 year warranty). The parts the tech replaced have a 5 year warranty. That demonstrates to me that GE does not have a lot of faith in their appliances. Aside from that I paid $375 for the repair, thats almost the price of a new microwave. But I paid since it made more sense to have a 5 year warranty on the parts instead of a 1 year with a brand new unit. I WILL NOT be buying GE products in the future due to this product defect.
Published: March 16, 2018
Michael of Davie, FL
Source: consumeraffairs.com

I never imagined that a microwave in my new home would be rendered useless
I never imagined that a microwave in my new home would be rendered useless after 2.5 years. Like many of you, my control panel stopped working and the floor of the oven was extremely hot to touch. Heres the weird part. You can hit the number for timed cook, but youd have to let it heat the entire time. If you open the door, you cannot restart it. You have to unplug it to reset. Of course, I called GE customer service, who gave me the same spiel about $80 service call, plus repair and parts. Thanks to your candid remarks, I will not be purchasing another GE appliance.
Published: June 20, 2012
Altavia of Lacey, WA
Source: consumeraffairs.com

Microwave Model HVM1540LP1CS... This microwave was installed 6 years ago wh
Microwave Model HVM1540LP1CS... This microwave was installed 6 years ago when I built my home. I live by myself and the microwave has only been used by me. I loved this microwave until suddenly it began to turn on by itself and I would often hear popping noises. I looked up reviews of this GE microwave and found that this is a frequent problem with GE microwaves. Fires were reported in a couple of reviews so I immediately unplugged mine, as a safety precaution. If this happens frequently with these microwaves, why isnt GE replacing the parts for the defective machines since they can be fire hazards?
Published: February 16, 2017
Mary Lou of Boerne, TX
Source: consumeraffairs.com

I had a new house build and it came with all GE appliances. The dishwasher
I had a new house build and it came with all GE appliances. The dishwasher Model GDT530PSD255 was not drying the dishes and the run time could be as much as 3 hours. The service man was there with in week. He said the dishwasher was working properly. After running through the cycles he said its working just fine. I open the door and it was all wet and the silverware tray and the silverware was wet and some soap was still on the door. He said everybody complains about the same thing. High efficiency Dishwasher have long run cycles and most dont dry to well. The silverware trays hold water because the tray sides are flat (horizontal) and that holds about a half of cup of water. All they have to do is put them on a 45 degree angle and the water will run off. Apparently it worked well on paper and no one actually ran it through its cycle. Needless to say I hate this dishwasher and its almost at the point to do them by hand. A lot of time is spent drying off dishes and silverware.
Published: April 7, 2014
John of Myrtle Beach, SC
Source: consumeraffairs.com

We purchased this dishwasher for our rental. The last dishwasher was over 3
We purchased this dishwasher for our rental. The last dishwasher was over 30 years old and still working but the racks were coming apart so we opted for a new one from Home Depot. A year later our tenants called saying when they used the dishwasher it rained in the basement. Our maintenance man called and said the dishwasher melted a hole in the right side about 1.5 inches by a 1/4 inch. Midway to the heater element. He did a temp fix with silicone.I called GE Recall number and was told it was not on a recall list. I called customer service and was told they would waive the service call. I explained this was a FIRE HAZARD. They insisted all they could do is send their tech out for repair. Since I paid about 280 dollars for the dishwasher I decide a service call would probably run near that and told them NO! I am now sending all information to consumer affairs department with my STATE REPRESENTATIVE. I also am putting the fire hazard info out there on facebook and twitter. I am waiting for someone else to say they also had a fire hazard. This should be on a recall list!
Published: October 18, 2016
Chuck of Oak Grove, MO
Source: consumeraffairs.com

Worst dishwasher ever. No matter all tried it just does NOT get all off dis
Worst dishwasher ever. No matter all tried it just does NOT get all off dishes. Have to hand wash too! IS just not made to do the job. Just relying on GE reputation of the past! Made a mistake believing General Electric hype advertising. SAD.
Published: May 21, 2020
Larry of Edmond, OK
Source: consumeraffairs.com

We recently purchased our second dishwasher in 16+ years (the other one (a
We recently purchased our second dishwasher in 16+ years (the other one (a Kenmore) is still running fabulously but staying with the sale of our former home - however I am tempted to swap it out with this new one from GE). This beautiful inside and out dishwasher has a couple main flaws that has me wanting my old dishwasher back. The buttons on the front are super sensitive, causing it to come on countless times a day as we get items out of cabinet above. This is not something we thought about. Our old one had the controls on the front but they were under plastic that you pushed... not actual buttons like this one.The second issue is minor. The rack on the bottom is set up very wide on one side and our dinner plates are smaller than some and they do not sit firmly in between the tines. The spacing is great for larger plates or serving items but not for medium size plates. We use a lot of bowls so the other side with closer together tines is always full. Like I said just a minor flaw. Lastly, the unit puts off a high-pitched sound during certain parts of the cycle. It is not really loud but it is bothersome if we are still in the kitchen when it is running.
Published: January 27, 2017
Steve of Oklahoma City, OK
Source: consumeraffairs.com

Even though the dishwasher was bought 15 months ago, it was only used for t
Even though the dishwasher was bought 15 months ago, it was only used for the last past 5 months. There is no water fill up the washer. When I call GE for the service, the operator keeps saying that it is out of one-year warranty and I have to pay everything to fix it; I have proof that the product was in use under 5 months. The product clearly has a problem. I am not happy with their services and with the product.
Published: August 29, 2013
Lihua of Seaside, CA
Source: consumeraffairs.com

GE dishwasher GDT680SSH2SS - I don’t normally do product reviews... In th
GE dishwasher GDT680SSH2SS - I don’t normally do product reviews... In this case, I am making an exception. This is without a doubt the very worst dishwasher I have EVER owned. I’m pleased with myself for buying the optional insurance when I bought the dishwasher from Home Depot. It has been repaired 6 times. It even had to have the main seal replaced. It flooded my kitchen and ruined my floor. My homeowners insurance sued GE. I think it worked fine for only 6 months...then it went downhill. It is extremely loud! It sounds like your dishes are being destroyed... No, I’m not exaggerating!I have NEVER had issues like this. I bought this GE as I really like the screen bottom so that large particles didn’t get caught up inside the pump etc... As I’m typing this, I have it set for Sani wash and the water isn’t hot at all, and it had standing clean water in the bottom when I opened it up this morning. I will also note, I rinse all my dishes before putting them in. I will never buy GE anything again.
Published: November 9, 2017
Tammy of Elko, NV
Source: consumeraffairs.com

I wish I had seen this site first. I purchased a dishwasher. It didnt even
I wish I had seen this site first. I purchased a dishwasher. It didnt even make it 6 months. Took a month to fix and then 3 months later broke right before Thanksgiving. It is now Friday before Christmas still not fixed. GE is closed. The repairman and GE both lie and said it would be fixed before Christmas. Do not purchase anything GE. They do not stand behind their products. The products are poorly made and dont last. Ive had several dishwashers over the years. This is the first GE and it will be the last. You will have to wait over an hour for on hold to reach anyone and even then they just dont care. Save your money. Buy a didnt brand.
Published: December 23, 2016
Kim of Morris, OK
Source: consumeraffairs.com

JVM1540 - We replaced the microwave that came with our home above the stove
JVM1540 - We replaced the microwave that came with our home above the stove. When we took the old one out, the blower was not installed properly for ventless. We thought that had to be the reason it just stopped working. We felt sure it wasnt GEs fault as we have always trusted them for a quality product worth the price. WRONG! I cant help but wonder if Lowes knows they are selling a costly piece of junk! When our new one quit working, we replaced the fuse 3 times, now it says keyboard is shorted service required. And thanks to this site I am tossing this piece of junk without spending any more money. GE shame on you!
Published: July 13, 2015
laura of Clifton, TN
Source: consumeraffairs.com

My GE Washing machine did everything it was supposed to do, especially in c
My GE Washing machine did everything it was supposed to do, especially in cleaning clothes and very few if any machine problems and they last years and years, mine was 15 years old. It kept surprising me because it ran so smoothly, truly cleaned my clothes and ran forever. The Dryer couldn't keep up with my old washer, had to buy a newer more expensive machine that couldn't dry at 8 years old. I loved my reliable GE washer.
Published: May 15, 2020
Loretta of Seattle, WA
Source: consumeraffairs.com

I bought the GE oven and microwave combination. After a pie dripped on the
I bought the GE oven and microwave combination. After a pie dripped on the oven bottom we did a 4 hour self clean. The bottom of the oven is stained and it does not wipe up. Also noticed the door is not sealed and it has marks between the glass. There are also all sorts of stains on the interior of the door. This is a new stove installed 5 months ago.
Published: December 2, 2019
Judith of East Lyme, CT
Source: consumeraffairs.com

After my previous GE Microwave had paint peeling, I was offered a new one a
After my previous GE Microwave had paint peeling, I was offered a new one at a discounted price. The new one will not make popcorn. It does heat water, but a small bag of popcorn takes 4-1/2 minutes for 1/2 bag. I called and they sent a repairman. He made a bag of popcorn, told us to use a different setting. Tried that and it still didnt work. Then he heated a half cup of water and declared it works fine. It does heat. It just wont make popcorn. He said they changed the design due to people starting fires making microwave popcorn, but that could just be a easy lie. Said There is nothing we can do about it. Just dont make popcorn, eat chips instead. What???
Published: October 3, 2015
Nancie of Orangevale, CA
Source: consumeraffairs.com

Dishwasher Disaster SR# TD729818B M# CDT765SSF1SS - Please, Please, Please,
Dishwasher Disaster SR# TD729818B M# CDT765SSF1SS - Please, Please, Please, help me to come up with a solution with the issues that have plagued me and my family since we purchased the dishwasher referenced below in the numerous e-mails and electronic correspondence! As I write this E-mail, the GE Assigned warranty repairman has the dishwasher in question torn apart and disassembled for the 3rd time in the last month and half (Please see included photos). A repair I was told was only going to be minutes to conduct has now lasted over 3 hours and caused me to miss a very important appointment. That time frame will go at least another hour if the repair is even possible? Not to mention that a dishwasher that has been used less than 25 times has once again been torn apart and reassembled. I dont care how well built they are, this in my mind affects their performance!The repairman from JK Appliance has spent at least 12 man hours of repair time on the dishwasher, made a half dozen calls to your tech support (check your records), and has never spent less than 4hrs here on a visit. Once again, I have to be here for those visits (time out of my day) plus the stress of watching a brand new $1600.00 dishwasher dismantled time after time! At what point does G.E. make a decision that the amount of money being spent to repair a defective machine is not worth it?? I have to believe that 12hrs of repair time plus an hour of travel time for three separate visits each way, has already added up to the price of a new/replacement dishwasher?The other two G.E. appliances (microwave/Gas Stove) purchased with our remodel last year have performed flawlessly and we are happy with them. However, the trouble with the dishwasher has soured us on ever considering G.E. again! I plan on sending this E-mail and attachments to every consumer/watchdog group (Consumer Affairs) that Im aware of and to the store (Lowes- Farmington N.M) that the appliance was purchased at. This is not meant to be a threat, Im just at my wits end as to how to get to the end of this long tortuous journey that a simple appliance has caused for me and my family. Yes, there are certainly more pressing problems in the world, but right now this is the one that is currently affecting my family and the happiness in our home!Please advise if there is another route that I need to go with this problem including any alternate points of contact (GEs Escalated Issues department). My phone number is ** and maybe a simple personal call of apology from someone at G.E. explaining what my alternatives are would be considered? Thanks for your time and consideration.
Published: April 28, 2015
Lanny of Mancos, CO
Source: consumeraffairs.com

My GE dishwasher is 34 years old and it still cleans every dish, pot, pan a
My GE dishwasher is 34 years old and it still cleans every dish, pot, pan and silver spotlessly. It has never needed a repair and the racks are in near perfect condition.
Published: January 27, 2018
Shirley of Westminster, Coloradoshirlrs
Source: consumeraffairs.com

My dishwasher broke within warranty in April 2014. The warranty expired on
My dishwasher broke within warranty in April 2014. The warranty expired on April 29th, 2014. Every 2 weeks another part was ordered to the tune of 10 parts and 8 visits (unpaid work days for me). I have been in touch with consumer relations about this and I was told that this would go on forever until their techs deemed the dishwasher as unrepairable but as long as it is repairable, they will not exchange the machine. And now they are telling me (October) that I could have had another service provider fix it but I would have to pay for it because NOW it is out of warranty. I cant wait until I replace my GE refrigerator and my GE microwave because those are the last GE products that I will ever buy. I went out last month and bought another brand as I will never buy GE again. GE protocol I am told is what determines all that happened. I suggest you do the same. I am writing a long letter to GE just to get it off my chest. Nothing will be done because its another corporation all about the money!!!!
Published: October 8, 2014
rox of Corpus Christi, TX
Source: consumeraffairs.com

Ive owned my GE Profile dishwasher for 6 years. Two months ago the pump had
Ive owned my GE Profile dishwasher for 6 years. Two months ago the pump had to be replaced and this is quite an expensive item. Then the other day I went to open the dishwasher and the doors spring gave away, hence slamming to the floor and crushing my big toe. The repairman said it was not the spring that broke but the link that holds the spring in place. The spring is actually quite strong but the link is just a flimsy piece of plastic. We are both anxious to see if the replacement link he ordered has been made stronger and are replacing both just to be sure it doesnt happen again. Although my toe isnt broken, it is extremely bruised and painful so I am going to be ever cautious of opening the dishwasher again.
Published: March 3, 2015
DIANE of Victoria, BC
Source: consumeraffairs.com

We selected this microwave because it has a toaster and baking feature as o
We selected this microwave because it has a toaster and baking feature as our small kitchen would be better without a toaster oven taking up space. Turns out user must change accessories from glass to metal when using the toaster and baking feature. The space needed to store accessories rendered the space saving concept as useless. Also, the toasting is slow and does not quite equal what a toaster oven accomplishes. Also the baking/convection mode is so noisy, one cannot hear radio/tv. 30 minutes for a baked potato is a long time for excessive noise. We bought from Kitchen Solutions in the Bronx about May 2014.
Published: December 8, 2015
Susan of Ny, NY
Source: consumeraffairs.com

GDF520PGD088 - Never again GE. If you just invested some money in your R an
GDF520PGD088 - Never again GE. If you just invested some money in your R and D for the products you sell, maybe I would not be calling you all the time to fix what was broken to begin with. So to sum you up, 600.00 purchase, the day it was deliver and installed, another 200.00 and it still will not work properly??? I found out that there were 2 recalls on this product while sitting in the warehouse for sale, I guess I was lucky. 6 service calls later, still does not work properly and you want continue to charge me service calls for this disastrous dishwasher of 3 years. No I am done and I will share this horrible experience with everyone I know. Buyer of GE product, please beware. Quick to take your money yet irresponsible in standing behind their products.
Published: February 8, 2016
Mae of Dearborn, MI
Source: consumeraffairs.com

My dishwasher is part of the recall due to fire hazards. Last week it began
My dishwasher is part of the recall due to fire hazards. Last week it began leaking. I found the leak which is a crack in the plastic basin right under the heating element. Is this connected? Dishwasher does a horrible job cleaning so I would never use the rebate to purchase a new one nor can I afford currently.
Published: January 8, 2014
Leslie of Bellingham, WA
Source: consumeraffairs.com

I purchased a GE microwave, model LVM1750DPWW, in 2012. It was delivered ap
I purchased a GE microwave, model LVM1750DPWW, in 2012. It was delivered approximately 12/6/2012 and was installed in July 2013 after our kitchen remodel was complete. In March 2014, my daughter was warming something on the rack when the back upper rear hook started sparking and caught fire. I am thankful the only damage was to the microwave and to the smell in the house for a few days. When I called Lowes and GE, they act like theyve never heard of this issue. Yet, I see many other complaints of the hooks catching fire. Just to be sure, I turned on the microwave again. The hook started sparking immediately. GE sent a repairman to the house who told me that GE ought to let people know not to leave the racks in the oven. Since she was cooking on the rack, it would be difficult not to have the rack in the oven. He said the oven was a safety concern, could not be repaired and that GE would bring out a new microwave and install it for me. Great! I was pleased - yet concerned. A couple days later, I received an email from GE customer service saying that we had put the rack in the oven incorrectly. There is NO way to have put it in incorrectly. Besides that, he couldnt have seen if this was true since the hook was burnt and melted. I am pretty angry.
Published: April 3, 2014
Kaitlyn of Houston, TX
Source: consumeraffairs.com

My microwave was purchased 2.13, costing about $500. The panel shorts and I
My microwave was purchased 2.13, costing about $500. The panel shorts and I paid for one GE visit, $150. And it happened again. My friend was here and said hers does the same thing. She has a neighbor with the same problem. I researched online and learned quite a bit about this machine. I found out that the panel shorts when youre cooking under it, and steam/heat rises into the machine. Makes the panel short. Im now demanding that GE return $150 service fee that I paid before I found out that its a defective machine. And this machine has to be replaced with a model that allows cooking with vents on. If GE does not do the right thing, I will make it a life goal that no one buy their products. Mark my words. Im this angry because I called customer service this week and was told that theyll give me a new panel but I have to pay for the labor and no refund for the $150 and no replacement microwave. This was insulting. Shame on GE.
Published: August 4, 2015
kathy of Delaware, PA
Source: consumeraffairs.com

I have purchased a GE microwave/convection oven 7 months ago. A month ago,
I have purchased a GE microwave/convection oven 7 months ago. A month ago, the control panel broke down and it would not turn on. I called up customer service and a technician was sent after a week. They have diagnosed it and the motherboard needed to be replaced. The said part was ordered and I was told it would be delivered in 2-3 days and a service will be scheduled in a week. A week came and no parts showed up. I have called up customer advocate and they assured me the said part will be delivered in time for the service appointment.Unfortunately, when they came, the said parts have not been delivered and I was given the lame excuse of systems failure; the request has not gone through their system. So the technician assured me that he will put in an overnight request for the said parts and the oven could be fixed within the week. He even gave me his work and cell number for me to call if I have any inquiries. But he never picks up or even returns my calls. So another service appointment was scheduled and parts were delivered, only to find out that it was the wrong parts, supposedly for another customer and for a different microwave model.Its really frustrating when people keep on reassuring that they are going to get it done, but has done nothing but lip service. Its been over a month and my microwave is still a broken microwave. I have learned my lesson and will never again in my life time purchase a GE appliance. PS: I should have listened to the Home Depot guy that sold me this microwave.
Published: December 29, 2012
Frederic of Pearland, TX
Source: consumeraffairs.com

The GE microwave oven that was installed by the owners of my 130-something
The GE microwave oven that was installed by the owners of my 130-something unit apartment complex caught fire in June 2014. The manufacture date is listed as December 2012. I moved into the unit in June 2013 and the microwave was brand new still and had never been used by anyone else. I myself rarely use the microwave and only use it for heating up cold food that I previously cooked on the stove top. After heating up rice using the 2 minute express option and removing the food from the microwave, I had gone to the restroom for 30 seconds only to return and find the microwave on fire. The fire ignited from the ceiling of the microwave. I had initially intended on going to the bathroom to take a shower but needed to open a new bar of soap, so I had only returned to the kitchen to throw the soap packaging in the trash. Had I not done the latter, my entire apartment could have caught fire and it would have been difficult if not impossible for me to escape from my third floor apartment. Reading all of these complaints it is really hard to believe that a government agency has not stepped in and forced GE to STOP MAKING MICROWAVES! From the complaints on this board it is clear to see that every year GE continues to make appliances that put consumers safety and lives at risk. You would think that after so many recalls that they would have perfected their product by now, but that is not the case. It almost seems as though they are just slapping new model and serial numbers on the same BAD product. The management in my building contacted GE and my microwave was replaced with another GE microwave manufactured in 2014. I did not want another GE microwave, but I only rent so I didnt have a choice. I used the microwave once so far and the fan automatically came on after 2 minutes of use. It does state inside the microwave that the fan may come on automatically, but I just dont trust this brand anymore. I have a countertop microwave that works perfectly fine that Ive owned for over 15 years that I will be using. I will unplug the GE microwave and just keep it for aesthetic purposes, since thats all its good for.
Published: June 21, 2014
S. W. of Inglewood, CA
Source: consumeraffairs.com

We purchased a GE JVM6175EFES microwave oven in 2014 and are now on our 4th
We purchased a GE JVM6175EFES microwave oven in 2014 and are now on our 4th unit. When cooking food, condensation forms and drips down the wall behind the microwave. GE replaced it with another, but it was a rebuilt unit which when operated caused sparks and smelled of something electronic burning inside. So another unit was ordered and delivered damaged. Now after a year, the 4th unit is once again causing condensation on the back wall. GE has no answer or explanation for this problem and really doesnt seem to care. This is just one of several problems weve had with GE appliances. We also had to go thru 3 refrigerators to get one that was not damaged from the factory. We will be trying to replace the microwave with a different model, but doubt if GE will work with us to get this resolved as their customer service has been no help at all. DO NOT BUY GE appliances.
Published: March 6, 2016
PAUL of Bartlett, IL
Source: consumeraffairs.com

Bought all new General Electric Appliances in 2002. Dishwasher, Washing Mac
Bought all new General Electric Appliances in 2002. Dishwasher, Washing Machine, and Dryer replaced after 6 years. Handle on Advantium Microwave replaced twice at the cost of $50 for handle made of plastic? Today our house smelled like burning plastic which upon inspecting dishwasher, found the heating element was COOKING everything in dishwasher. Got so hot that is melted the silverware bin and anything plastic in dishwasher. Glad we were home to unplug unit which we could not reset the controller on door of unit. Consumer Product Safety Commission is aware of this incident and is VERY common complaint with this Manufacturer. I have been on hold for 30 minutes with GE consumer relations phone number 1-800-386-1215. Was told by automatic system wait time was going to be 5 minutes. Figured I would write complaint on here as well while holding...READ CONSUMER REPORTS and stay away for General Electric Products!!! Model Number is PDWF480P00SS. Serial number is GS734641B.
Published: November 18, 2014
Michael of Strongsville, OH
Source: consumeraffairs.com

Im just beginning the process of investigating this dishwasher I bought tha
Im just beginning the process of investigating this dishwasher I bought that doesnt work. I am a snowbird so this machine has only been used part time for a family of 2. We installed it March 2010 and it’s October 2013. But during that time frame weve only used it approx. 3 months in 2010, 7 months in 2011 and 7 in 2012 and 5 months in 2013. I noticed a smell of something burning before we left in May but thought it was something from the outdoors. So blew it off and left. When we returned last week, we discovered that the water wouldnt fill up but the heat would come on..... even if you turned off the heat feature!!!! And it gets hot. Weve unplugged it and was going to call GE repair tech until I read these reviews. Now I dont know what to do because its not under warranty.
Published: October 7, 2013
Jolene of Vero Beach, FL
Source: consumeraffairs.com

The key pad says it is shorted out and needs service. It turns on randomly.
The key pad says it is shorted out and needs service. It turns on randomly. I unplug it and plug it back in and it will either say service needed, keypad shorted out’ or press clock .I dont use it much for microwave cooking. It came with the house we just bought and it only worked for 3 weeks before it started this mess. I could deal with it if it didnt beep all the time.
Published: September 23, 2011
Shelby of Herndon, VA
Source: consumeraffairs.com

I bought a GE dishwasher that has a plastic tub. The tub smells. I asked GE
I bought a GE dishwasher that has a plastic tub. The tub smells. I asked GE to replace it, they wont because they say it operates correctly. I cannot imagine why any manufacturer would use a product in a dishwasher that STINKS. The plastic even has a warning for California consumers, that its a cancer-causing substance. Im glad I dont live in California, so it will never cause cancer here....
Published: July 4, 2021
Mara of Alexandria, LA
Source: consumeraffairs.com

Over-the-range microwave failure (model JVM2052, manufactured Dec. 2010) wa
Over-the-range microwave failure (model JVM2052, manufactured Dec. 2010) was purchased and installed professionally in March 2011. Total cost is $546. First, the fan failed in about June 2012 and I thought I can live with this. In Sept. 2012, the unit failed, but the interior light and clock still work. I paid $97.00 for a service call from the dealer, and the tech said the power source failed(?). Estimated parts and labor for repair is $370. So, I will buy a new unit (not GE) and pay about $150 for delivery and installation and take away this GE unit. I live in Morris County, NJ and this is not a rural area! GE service rep whom I called said GE doesnt service this area and to look in the yellow pages for an authorized dealer. I called again and got the name and address of the president of GE Appliances, and I am going to write about this product.
Published: September 28, 2012
Alyce of Netcong, NJ
Source: consumeraffairs.com

We bought a GE dishwasher a little over 3 years ago. In the last week of Se
We bought a GE dishwasher a little over 3 years ago. In the last week of September we awoke to the smell of hot or melted plastic. We found the source to be the dishwasher. I had loaded and started it before going to bed the night before. The counter-top above the dishwasher was stove top hot and upon opening the dishwasher found that a cutting board that we have had for many years and have always put in the dishwasher had melted on top of the heating coil. Dishwasher safe items on the top rack melted as well. It had been drying for at least 9 hours. After pulling the dishwasher out we saw the heat shield had melted and was crumbling. We contacted GE, sent them all the pictures and they told us it was not a safety issue. We have no doubt that if we had not woken up so early we would have had a fire in our house caused by the dishwasher.
Published: November 14, 2015
Suzanne of Wasilla, AK
Source: consumeraffairs.com

Our Profile over-the-range microwave failed after 2 years. (Warranty was fo
Our Profile over-the-range microwave failed after 2 years. (Warranty was for one year!) One day it suddenly died. The repairman ($100) said repeated twisting of the wire from the oven to the door (which contains all the electronics) is inevitable with opening and closing. The wire often breaks within its insulation: a bad design fault. No question of replacing the wire; we would have to order a new door, for nearly $400 plus $200 for installation, which requires 2 service technicians. This is more than the cost of a new OTR microwave. He advised us to get one with the controls beside, not in the door. Unfortunately GE is the only company that makes a microwave in the same colour as our range.
Published: August 25, 2020
John of St Thomas, ON
Source: consumeraffairs.com

I was very impressed by the look of the GE over-the-range microwave oven bu
I was very impressed by the look of the GE over-the-range microwave oven but my impressed state faded not too long after I began using the oven. My typical usage ranges from heating something for 20 seconds to soups for three to four minutes. Within the first month of purchase, the paint on the floor of the oven was peeling off, exposing the metal color. I was only wiping/drying out the oven with a soft cloth, never using an abrasive product or cloth, so the peeling paint was only due to moisture. I have now owned the oven for just over 14 months and not only is the floor nearly completely devoid of the white painted surface but I just had a quick fire when thawing frozen onion chips for 10 seconds. My previous, much less expensive microwave lasted nearly 7 years, so its a shame that a supposedly better model cannot match the longevity of the GE model. Looks aside, I would not recommend a GE microwave oven to anyone looking for a new or replacement microwave.
Published: January 25, 2014
Lesley of Fountain Valley, CA
Source: consumeraffairs.com

We purchased our GE Cafe stainless steel dishwasher in May of 2012. Periodi
We purchased our GE Cafe stainless steel dishwasher in May of 2012. Periodically, it leaks around the bottom of the door. I have to put a plastic container on the floor to catch the water. This is bad enough and very disappointing, but the next and most important issue I have with it is the fact that it doesnt clean properly. I always, each and every load, rewash 3 to 4 items. The stainless handles also get very hot to the touch, which isnt very safe for a toddler. If I had the strength, Id pick it up and throw it out the back door. A dishwasher is designed to do one thing, wash dishes; its not a difficult concept. It is supposed to make life easier, not harder.
Published: March 25, 2013
Lynn of Weston, CT
Source: consumeraffairs.com

The side panel of our built-in GE Profile microwave 1999 caught on fire whe
The side panel of our built-in GE Profile microwave 1999 caught on fire when my daughter was using it. It had a faint glow behind the metal plate. Then, it became flames quite quickly. A flash and pop was the ultimate end before we turned it off during the test. It had been working fine until the fire. This is a definite safety issue. Now that I know the microwaves have been faulty, it makes me concerned about the GE Profile electric stovetop burner. I have noticed it gets extremely hot and doesnt seem to want to turn off!
Published: August 20, 2011
Phyllis of Slidell, LA
Source: consumeraffairs.com

My experience with GE over range microwave oven as follows/ Unit Mod.JVM316
My experience with GE over range microwave oven as follows/ Unit Mod.JVM3160DF3WWW. Ser.#GH260692A, this unit was purchased April 2017, February 2019, unit began to disconnect itself during normal use. This was done by way of throwing 15 amp breaker. No satisfaction from GE, NO extended warranty purchased, guilty as charged, contacted elect. tech. No idea of problem, #2 elect. problem in door sensors of which there are numerous, notice black residue on duel latch on door caused by door latch device rubbing on unit latch receiver cost to discover which sensor cause and replace one or all 250.00.We have been limping along for two months with frequent trips to basement resetting breaker (which we had replaced) next move, purchase NEW MICROWAVE. Let me be very direct if we wanted JUNK we would buy Asian made, THAT being said, there will be NO...General Electric products in this house. This is our second GE product BUST, 100.00 advertised by manufacturer. Never delivered! But hey we are just small time consumers. What might else we expect.
Published: February 28, 2019
Eric of Beloit, OH
Source: consumeraffairs.com

I love GE's washing machines front loader and it's excellent. I&#
I love GE's washing machines front loader and it's excellent. I've never had to have them come out and four years to fix anything on it. Cleans very well and washes the clothes outstanding and it cleans up very easily when you clean it through the cycle that comes with the machine. It's relatively easy to understand as far as the button setup on there. I also liked that you get the echo warm in the Echo cold features along with the regular warm and cold. I did purchase the block that the time that I got it which helped out a lot is I'm 5 foot 10 and it's the perfect height. It helps getting stains out really easy as I have a nice here to play softball. I would definitely recommend this washer to anybody and everybody. I even wash my huge comforter for my bed in it and it washes it great every time.
Published: May 22, 2020
Kristi of Salinas, CA
Source: consumeraffairs.com

We purchased a new General Electric (GE) Adora microwave model DVM1850SM4SS
We purchased a new General Electric (GE) Adora microwave model DVM1850SM4SS from Home Depot for approximately $355.00 in 2010. It was manufactured in Malaysia and had been in use for 2 years and 9 months before the magnetron failed. I spoke with a GE Customer Care representative on two occasions, and she said that the best that GE could do was split the cost of parts and labor since the 1 year warranty had expired. We had not purchased the extended warranty believing at the time that a microwave generally lasts for many years, and GE had always made quality products and would stand behind them. I indicated that I wanted to have the problem properly diagnosed by the service rep recommended by GE before proceeding further. The 10-minute service call bill set us back approx. $100.00. It would cost at least another $170 to replace the magnetron if we used the service tech contracted by GE. For $270, I believe we could find a fairly nice new microwave. I looked at alternative options for repair or replacement, since I am rather partial to the looks of the over the range stainless steel Adora. The model we have is no longer manufactured, but GE now offers the 1.9 cu. ft. Adora that Home Depot sells for around $400.00. In my internet research, I noted several postings that indicated that due to the high voltage danger of the magnetron, only trained technicians should attempt repairs. After half a dozen calls, I fortunately learned of a Microwave Service Center close to our residence that could replace the magnetron. After taking it down from above the range, hauling it in for repair and paying the approx. $104.00 bill and hauling it back to our residence to mount on the wall, we have a microwave that should work for a while! Total cost including service call for diagnosis - $204.00. Considering that GE does not wish to stand behind the quality of their products, I would not be likely to purchase a GE product again.
Published: April 23, 2013
C. of Chattanooga, TN
Source: consumeraffairs.com

Have a six-year-old GE Tall Tub Café dishwasher (model#GHDT168V00SS) I pur
Have a six-year-old GE Tall Tub Café dishwasher (model#GHDT168V00SS) I purchased at Home Depot in Denver. Also purchased a 5 Year Extended Warranty that I assumed was through GEs Extended Warranty Opportunity. The dishwasher suddenly began leaking and ruined our hardwood floors (I know, wood floors in kitchen not good; tell that to the builder). I called GEs customer care number and basically talked to a scripted robot. You dont have a warranty through GE, its a third-part insurer such as Assurant, I was told. Not worth repairing, and the warranty expired a few months ago. I know parts wear out, but for heavens sake, cant they build a dishwasher that doesnt leak from the bottom, underneath the unit, where water will seep unbeknownst to people, eventually destroying the floor? Guess not. So, no more GE appliances EVER. PERIOD! Switched to Samsung, LG and Maytag. Now, gotta spend a couple grand ($2K+) to repair the hardwood floor.
Published: March 16, 2019
Ted of Denver, CO
Source: consumeraffairs.com

I have a 15 year old washer/dryer set that has worked consistently and it r
I have a 15 year old washer/dryer set that has worked consistently and it resides at a rental property. I purchased GE washer/dryer set for primary home 4 years ago and it's awesome. It's the level 1-2 steps above basic model and has enough settings to fit my needs (maybe more than I even use) such as pre-soaking, 4 settings for loads and much more. I would not purchase anything besides GE appliances. Very reliable and easy to interface with.
Published: May 23, 2020
Kim of Vancouver, WA
Source: consumeraffairs.com

Dishwasher has been running 3 hours and it still has not finished. It is th
Dishwasher has been running 3 hours and it still has not finished. It is the loudest dish washer I have ever owned and this is the 5th house I have owned. To top it off I just paid $270.00 for a GE professional to come to our house to troubleshoot our problems and it fix the issues. Guess what, problem not fixed and GE has my hard earned money. Thanks, GE.
Published: February 2, 2012
Frank of Cypress, TX
Source: consumeraffairs.com

The microwave is large enough for a whole chicken and operates at both a hi
The microwave is large enough for a whole chicken and operates at both a high speed and good efficiency. Most items can be timed within minutes of properly prepared meals.
Published: January 18, 2017
Eleanor of Long Beach, California
Source: consumeraffairs.com

Had model JES1460DS3BB less than 2 years. I started to smell burning plasti
Had model JES1460DS3BB less than 2 years. I started to smell burning plastic when using it. Research tells me the wiring is burning up. Im sick and tired of GE appliances. Ever since my GE toaster caught on fire in 1969 Ive had bad luck with GE. I gave the company another chance when I bought this microwave. I will never buy another GE appliance - large or small.
Published: September 7, 2018
Annette of Bacliff, TX
Source: consumeraffairs.com

We bought our home 4 years ago. After 2 years and 8 months the bottom of th
We bought our home 4 years ago. After 2 years and 8 months the bottom of the door cracked and a piece fell off, then the door wouldnt close. We were past the warranty so we bought a new one since it would be cheaper to replace it than repair it. We didnt complain because we thought it was put in incorrectly by the builder. The new one was installed correctly this time. After 1 year and 8 months the door is doing the same thing. I contacted GE and they said there is no manufacture defects. Because we didnt purchase the extra warranty it would cost us $90 to have someone come out and look at it. We only paid $179 for the microwave. It is a huge problem for us! We will not buy another GE product. Mostly because the customer service isnt willing to help at all. They just transfer you to different departments who all tell you the same thing. Very disappointed in GE.
Published: January 2, 2015
Kimberly of Grovetown, GA
Source: consumeraffairs.com

My less than a year old GE microwave stopped working last week. My AT&T
My less than a year old GE microwave stopped working last week. My AT&T phone service died so I had to make repair arrangements online. Guy was here this morning. My microwave’s main board is fried. It does not conform to Repair Guy’s published schematics. Repair Tech could not upload new data to it. Repair guy did order three new parts including a main board. GE told Repair Guy that mainboard delivery ETA UNKNOWN. After three hours here repair tech left and told me to call GE customer care. Believe it or not, two hours on telephone with GE. First you need to talk to a customer service rep that cannot help you. They then determine you need a Customer Advocate. Then they need to input data on your file for the Customer Advocate.Then they need to transfer you to that department. Then you have to get a case number assigned. Then you give someone all the serial numbers and model numbers again. Then the Customer Advocate (CA) takes the call. The CA does not speak English as you and I speak English. After the CA puts me on hold to verify the purchase, then the appointment, then the tech and then the order they actually speak to me. In my case, the mainboard part is not available on CA’s computer. The CA has to electronically contact the parts department to find out if the part is in this universe. If the part can be delivered to my Repair Guy in Jackson, GA within 14 BUSINESS days from the date of the inquiry I have to take the part and wait for repair.In the event the part cannot be delivered in 14 days CA will start a process to get me a new microwave. The parts department has up to 48 hours to respond to the CA. When asked what happens if no response occurs in 48 hours, I was told, That never happens. It is the Christmas Holiday and I anticipated guests. My husband is disabled and his meals are pre-made frozen so I will have to decompose them and heat them on the cooktop. GE could care less about those issues. So after waiting five days for repair I have no working microwave. Someone told me not to replace my GE with a GE, but I did not listen. It is December, holidays, no microwave is an aggravation that I thought paying for a GE product would alleviate. So, on January 2nd I might get an answer. Part possible or new appliance COULD be ordered and delivered by someone sometime.
Published: December 11, 2018
Mary of Eatonton, GA
Source: consumeraffairs.com

Coincidence or not but after posting my review, threatening to get the atto
Coincidence or not but after posting my review, threatening to get the attorney general involved, putting pressure on local GE distributor through the builder, we have received a replacement dishwasher. This is not a happy ending yet unfortunately.The installer who delivered the unit was filling in for someone who took a day off and was not familiar with complete process. He came to our house at 9am and left at 2:20pm after spending hours reading instructions and maps on how to put things together.The new unit works okay for now but does have a slow drip from the upper left corner. This has been an extremely frustrating battle and we are now more worried about what happens after the warranty runs out if problems continue.One option is to buy extended warranty and give GE more business, second is just to replace it with more reliable brand. I am giving GE two more stars for replacing the problem unit but we are still hurt from the entire process, especially after buying top of the line product. We truly feel that customer service people should have been more sensitive and understanding of the consumer instead of firing back. Their bad attitude really did not help and added more frustration.
Published: January 1, 1970
Vladi of Auburn, WA
Source: consumeraffairs.com

I have used 4 dishwashers of various brands in my house over the past 30 ye
I have used 4 dishwashers of various brands in my house over the past 30 years. The current one is a new GE dishwasher (Model No: GDT695SSJ0SS), which is by far the worst. The dishwasher never dry, no matter which cycle I choose. When it is done (green light on) water still flowing down everywhere inside - on the door, on dishes, at the bottom. When I called GE customer service it said I have to use rinse agent in order to get it dry. Of course that means we have to constantly buy that additional product (made by a GE subsidiary?).For those who dont remember this, our old dishwashers did not required the use of additional product and still dried dishes perfectly. GE is apparently producing products of lower quality, yet the repairman sent by GE claimed that this model is their best ever. Really? Is this company so arrogant that it pays no attention to the convenience of its customers? Since the repairman found no defect with the machine (even though it does not dry), GE refused to accept either a replacement or a return. From design to functions to price this is indeed a lousy machine. Ill never purchase another GE product again.
Published: May 27, 2017
Ke of Vancouver, WA
Source: consumeraffairs.com

Dishwasher lasted just little over a year when it broke down first time. Po
Dishwasher lasted just little over a year when it broke down first time. Power switch made out soft plastic jammed up. Next cheaply made door close switch cracked. Part prices are average price. Because poor quality, I predict replacing this within 3-5 years.
Published: February 18, 2021
Peter of Hillsboro, Oregon
Source: consumeraffairs.com

GE Microwave was making intermittent buzzing noise 1 month after purchase.
GE Microwave was making intermittent buzzing noise 1 month after purchase. Called GE & they said they could send a tech out to check it but if they didnt find anything I would be charged a service call. I stated it would only do it once in a while so was concerned it wouldnt do it when tech was here & I would be charged so I passed on the tech. Microwave continued to make noise periodically but seemed to get less as time went on. 1 year & 10 months later it started to sound like it was arcing & shut off. Again it was periodic. Called GE. They sent a tech out & it only shut off but no arcing sound or intermittent starting & stopping. Tech stated it probably was door micro switch, but when GE called me back they said he stated it probably was circuit board. Whatever the cause it is still what I would call arcing & going off & on.GE stated They could give me a discount on a new microwave which amounted to cost of $100.00 more than I paid for it in the first place.
Published: January 13, 2014
Curt of Cave Creek, AZ
Source: consumeraffairs.com

I called to see if someone can help me figure out why my built in microwave
I called to see if someone can help me figure out why my built in microwave is running but no heat. Apparently the customer service keeps insisting I need to schedule a service without offering any kind of help. Why do I have to pay for a service trip when I can fix it with the right part? Unlike other appliance they always have customer service helping to see and figure out what might be wrong to the appliance.
Published: April 30, 2020
To Quyen of Farmington, MN
Source: consumeraffairs.com

I purchased a GE Profile stocks in 2007 and a GE microwave model JVM7195SK1
I purchased a GE Profile stocks in 2007 and a GE microwave model JVM7195SK1SS purchased 12/30/16. We have replaced the knobs on the stove 2 times because of peeling in the past. Now we need to replace the microwave handle. The handles and knobs look like metal but they are cheaply made white plastic covered with a sharp silver coating that peels. It appears the knobs get overheated when the oven opens and the microwave handle from the steam when cooking on the stove. Last night I cut my hand on the handle! We reordered the faulty handle and now getting charge $100 from GE. The company should take responsibility for their poor design and replace it for free with a nonpeeling part. I know that we will get the same handle and won’t be able to use the burner below or hope that using the fan will keep it from cracking again. I would never recommend a GE product again.
Published: March 30, 2018
Debra of Algonquin, IL
Source: consumeraffairs.com

We moved into our home just over a year ago. We replaced all of the kitchen
We moved into our home just over a year ago. We replaced all of the kitchen appliances; refrigerator, stove, microwave, and dishwasher with GE slate gray appliances. This was in November, 2014. On New Years eve (2016), the dishwasher flooded the kitchen. I removed the kick panel and saw water pouring from the pump. After the holiday, we finally got in touch with the appliance repair shop who handles GE warranty work in our area.They contacted GE on our behalf to see if GE would stand behind a product that was just over 1 month out of warranty. Bear in mind, this wasnt something simple like an indicator light burning out, this failure was catastrophic. GE basically told them (and us) to pound sand. We are a 2 person family. The dishwasher was used maybe twice a week during the year weve owned it. Amazing quality! Now Im looking forward to watching the rest of this stuff fall apart. It looks like the life span of the product and the warranty period are the same. How handy for GE. They must not have to depend on repeat business or take these negative reviews seriously.
Published: January 24, 2016
Bob of Orofino, ID
Source: consumeraffairs.com

Microwave Model JVM1750DP2bb defective construction- Plastic is protruding
Microwave Model JVM1750DP2bb defective construction- Plastic is protruding inside the Oven. Took possession of a new home in January 2014, but only occupied part time. I estimate we had the equivalent of 6 months being occupied. In January 2017 the magnetron broke down, at which time I noticed a piece of plastics protruding inside the microwave through a vent hole on the Magnetron side. I did not take the extended warranty and GE only offered to send a repair man. Since this is an over the stove model venting outside, it had to be repaired or replaced. Checked with the supplier and they estimated a minimum of $ 300 repair cost. Home Depot had model JVM6175DKBB on sale for 249.00, and with delivery, and installation, were talking $ 350.00 to $400.00 to replace. I got in touch with GE Consumer Affairs, and they did eventually agree to provide the JVM6175DKBB for $ 270.00 including installation. They will take possession of the old model, so there wont be any way for me to confirm or deny a manufacturing defect.
Published: February 20, 2017
Joe of Calabash, NC
Source: consumeraffairs.com

One of the most disgusting situations I have ever been in. I purchased a b
One of the most disgusting situations I have ever been in. I purchased a brand new home with all new GE appliances. I have since learned that a technician was sent out twice prior to our walk-through because the superintendent noticed the dishwasher wasnt working properly. I registered all my appliances online. The first time I used the dishwasher, it flooded the kitchen floor, causing the builder to have to repair baseboard and drywall. A technician came out and repaired it. I used it an additional two times and each time I did, it flooded my kitchen and a repairman came out. After the second time, I contacted GE customer care to open a case. The third time, I requested a new dishwasher and the customer care agent, Stephanie, stated that my new dishwasher was a discontinued model and so she suggested one that was a slight upgrade. I agreed to this change and she informed it would take approximately 24 hours to have it approved. I have since talked to seven different people at GE customer care. This was started when a company called Barlows Distributing showed up unannounced at my front door approximately hours after my discussion with GE. They said they were here to install my dishwasher. I was rather shocked, said the timing was impressive, and let them in the door. After they had drained the water standing in the then current dishwasher, they started to put in a replacement. I looked at the box and realized they were placing the same model in. I told them that was unacceptable, because according to GE, I was being approved for a different dishwasher. I then told the tech to stop installing it and called GE. GE had no idea where this dishwasher had come from. Then an unavailable number showed up on my cell phone and when I answered it, the woman spoke my first name and started talking about my dishwasher, stating the builder had ordered a new one. I asked her who she was twice and she would only tell me GE customer care and not her name. I have since learned her name was Julianna. She said that I had to take this dishwasher or I wouldnt have one at all. I took this as a threat. After spending countless hours on the phone with GE opening a case and discussing the issues, picking out an acceptable replacement, I was then told the builder made this decision. Not only was I thrown from person to person over a discontinued model, I was threatened, and further was told by the superintendent of construction that once the dishwasher was installed and we closed on the house, I had to handle all problems through GE. I own the dishwasher, not the builder. I registered the warranty, and I handled it through the proper channels. I feel I need an explicit apology from GE. One of their arms doesnt know what the other arm is doing. During this entire time, I had little use of my right hand and seven fractured vertebrae (for which I am permanently disabled) and had to physically wash 10 boxes of dishes that had been packed up due to our move and stand while doing it. GE has caused me property damage, stress, and severe physical pain, yet threatens me and yanks me from person to person.This is my house, my dishwasher, and this matter should have been handled directly with me, instead of inviting someone into my house that I had no connection to or knowledge of. The really sad thing is that I just purchased and had installed a $6500 water softener and reverse osmosis system for the whole house, manufactured by guess who...GE.
Published: August 16, 2011
Linda of Buckeye, AZ
Source: consumeraffairs.com

PVM1870SMC ($580 plus tax/Cost CDN). I bought all new GE Profile units in m
PVM1870SMC ($580 plus tax/Cost CDN). I bought all new GE Profile units in mid 2010 for my new house. I spent $7000, plus tax, for 4 items from a reputable company in Hannon Ontario. I bought a Fridge, Dual fuel range, Dishwasher and last the Microwave, model stated above.About 6 months back it started acting funny, but thought not too much of it as it was very intermittent. Today the Microwave will NOT seem to shut off after it beeps from cooking/warming up food and the door is open then closed. I close the door and it starts to hums. If food is in it, you can see it is still cooking. I open the door, and then close it again and it starts to Humming as soon as the door closes.The glass tray does not turn, nor does the light go on (when humming) as it does when you actually push the start button. If you do start it, everything works, that is the table turns, light goes on and it cooks/warms food etc. Then it beeps when done, you open the door to remove items, close the door, and again just starts humming.I unplug it for an hour, but as soon as you plug back in, again.. Hums until you open the door. I put a cup of water in it, and just closed the door, did not push the start button. After about 40 seconds, the water started to boil.
Published: November 14, 2014
Bob of Toronto, Other
Source: consumeraffairs.com

My dishes always come out clean & the glassware always sparkles. I can
My dishes always come out clean & the glassware always sparkles. I can use normal, heavy or light cycles. I can use heat to dry the dishes or turn that feature off & let them dry themselves. I think its just a normal size. Its white & matches my other appliances. This is the first GE Brand that Ive ever had. Ive had KitchenAid & Frigidaire models in the past and this one is as good as the others were.
Published: February 24, 2016
Linda of Mooresville, NC
Source: consumeraffairs.com

I like microwaves to a point. If my wife puts my dinner the refrigerator an
I like microwaves to a point. If my wife puts my dinner the refrigerator and I take it out and put it into the microwave if the dinner has let’s say pork chops, mashed potatoes, peas everything gets cooked except the mashed potatoes. They’re always cold and sometimes the peas will pop. There’s never a good medium for all foods at once and if you have any bread or biscuits you have to take it out after 15 seconds. The same goes with turkey cranberry stuffing and other things that go on the plate at Thanksgiving. Some stuff gets very hot. Some stuff stays cold.
Published: July 3, 2019
Charled of Rockville, MD
Source: consumeraffairs.com

We did not choose our dishwasher. It was installed by the builder but its s
We did not choose our dishwasher. It was installed by the builder but its served us well for the last 3 years. Its good quality and cleans the dishes well. It is also relatively quiet while its washing.
Published: March 10, 2020
Robin of Vancouver, BC
Source: consumeraffairs.com

I like the electronic beepings that let you know your settings, and it can
I like the electronic beepings that let you know your settings, and it can be changed to your preference. I inadvertently hit the settings button and turned off the beeping and I thought the microwave was failing after only 3 months, but I discovered my error, fixed it, and all is well.
Published: July 10, 2019
Barbara of Maryville, TN
Source: consumeraffairs.com

Ahhhh me, here we go again! Its no wonder that the state of business in thi
Ahhhh me, here we go again! Its no wonder that the state of business in this country is not as solid as it could be. I purchased your GE dishwasher, Model #GDF540HSF2SS, Serial # ZA703816B, on 01/19/2014 from Lowes Home Centers, 3805 Northern Blvd., Rio Rancho, NM 87124. It was delivered and installed soon after. Soon after that, mid to late July, it began to flood our kitchen. A service call had to be made to replace the tub gaskets. Covered under initial 1 year warranty.Here it is the 5th of November, 2015 and now the unit does not function at all. A service diagnostics call performed today the 6th of November to ascertain its ailment to the tune of $89.00! (No, we didnt purchase the Extended Warranty. My belief has always been that the option to purchase an extended warranty is; 1) an opportunity for the company to make extra money on the sales of a product, and 2) an admission by the manufacturer that the product is probably not well made and will probably break down sometime in the near future!) I guess that future is here for this product! It almost lasted 2 YEARS!! Deplorable! The last dishwasher I had was almost 20 years old and the only service to it was to replace a water hose (which I did myself). Diagnostics proved that the electronic motherboard failed!In addition to the inconvenience and the $89.00, Id be willing to bet that the replacement part for this unit will cost 1/2 of the original purchase price of $599.00! AND I WAS CORRECT; the replacement board will cost $269.00 to replace (part and labor)!!! What a rip-off! I will never purchase another GE product as long as I live! And I will go online and register my opinion and complaint about this product with the Consumer Services Bureau and any place else that I can find to vent electronically!Recently the Sandoval Economic Alliance attempted to lure GE to establish their Headquarters here in New Mexico. For various reasons, we did not make GEs shortlist for consideration. I am thankful that we didnt make it! Why would our state want such a crappy company embarrassing our state with their crappy products? I will be sending a copy of this complaint to them as well.
Published: November 6, 2015
Edward of Rio Rancho, NM
Source: consumeraffairs.com

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