Appliance Types
- Air Conditioner
- Automobile
- Chainsaw
- Circular Saw
- Dishwasher
- Drills
- Dryer
- Drywall Screw Gun
- Furnace
- Gas Fireplace
- Gas Grill
- Gas Patio Heater
- Grinder
- Heat Pump
- Impact Driver
- Impact Wrench
- Microwave
- Nailer
- Orbital Sander
- Pool Heaters
- Powerwall
- Range
- Refrigerator
- Television
- Washer
- Water Heater
Appliance Brands
- A.O. Smith
- AccuCold
- Admiral Craft
- AGA
- Airrex
- Amana
- Ambiance
- American Range
- American Standard
- American Water Heaters
- Aquacal
- Armstrong
- Asko
- Avanti
- Avenlur
- Azure
- Beko
- Bellfires
- Bertazzoni
- Blackstone
- Blaze
- Blomberg
- BlueStar
- Bosch
- Bradford White
- Bromic
- Bryant
- Cafe
- Calcana
- Capital
- Carrier
- Char-Broil
- Char-Griller
- Chrysler
- Coates
- Coleman
- Comfortmaker
- Commercial Chef
- Continental
- Cosmo
- Cove
- Crown Verity
- Dacor
- Daikin
- Danby
- Danfoss
- DaVinci
- DCS
- Deco
- DeWALT
- Ducane
- Dyna-Glo
- Dyson
- EcoSmart
- Electrolux
- Element4
- Empava
- Equator
- Eurodib
- European Home
- Everdure
- Farberware
- Fhiaba
- FibroPool
- Fire Sense
- Fisher
- FiveStar
- Flare
- Flash Furniture
- Focus
- Ford
- Forno
- Forte
- Frigidaire
- Fulgor Milano
- Gaggenau
- GE
- General Motors
- GlowBrand
- Goodman
- Grundig
- GSW
- Haier
- Hayward
- Heatstar
- Heil
- Hestan
- Hisense
- Hitachi
- Hotpoint
- iio
- Ilve
- Impecca
- Ingignia
- Insignia
- JennAir
- John Wood
- Keeprite
- Kenmore
- Kenyon
- KitchenAid
- Kucht
- La Cornue
- Lennox
- LG
- Liebherr
- Lifetime
- Lion
- Luxaire
- Lynx
- Magic Chef
- Marvel
- Maytag
- McQuay
- MicroFridge
- Midea
- Miele
- Migali
- Monogram
- Montigo
- Mr Heater
- Napoleon
- Navien
- Nexgrill
- Noritz
- Panasonic
- Patio Comforts
- Payne
- Pentair
- Perlick
- PITT
- Premier
- Raypak
- Real Fyre
- Regency
- Reliance
- Rheem
- Rinnai
- Roma
- Ruud
- Saber
- Samsung
- Schwank
- Sharp
- Smeg
- Solas
- Sony
- Spartherm
- Speed Queen
- StaRite
- State Water Heaters
- Stiebel Eltron
- SubZero
- Summerset
- Summit
- SunGlo
- SunPak
- Sunpentown
- SunStar
- Superiore
- Takagi
- TCL
- TEC
- Tempstar
- Tesla
- Thermador
- Thor Kitchen
- Toshiba
- Town and Country
- Toyota
- Traeger
- Trane
- Twin Eagles
- U-Line
- Unique
- Vaillant Group
- Valor
- Verona
- Victory
- Viessmann
- Viking
- Vizio
- Weber
- Westinghouse
- Whirlpool
- Whynter
- York
- ZLINE
Article Categories
- Air Conditioners
- Appliance Care
- Appliance News
- Dishwasher News
- Drying Machines
- Furnaces
- Gas Fireplaces
- Microwaves
- Pool Heaters
- Refrigerators
- Stoves - Ranges
- Tips and Tricks
- Washing Machines
- Water Heaters
More Articles
GE Range Model UVC9360SLSS
GE - 35in Convertible Range Hood - Stainless steel
Choose a high-tech approach to kitchen ventilation with this GE Wi-Fi-enabled designer insert. Four fan speeds cycle out odors and smoke, while convenient touch controls allow easy operation. A ChecConnect feature automatically syncs the built-in lights with your range to illuminate your cooktop as you prepare meals. This GE Wi-Fi-enabled designer insert connects with smart devices for voice-activated control.
Manufacturer: GE
MODEL: UVC9360SLSS
MSRP: $779.99 USD
GE Range Model UVC9360SLSS Error Codes
CODE: F0
PROBLEM: Clear/Off key error
FIX: Unplug the range for 3 minutes to reset the electronic control board and then restore power. If the code returns, replace the glass touch control panel. If the problem continues, replace the electronic control board.
CODE: F1 or FF
PROBLEM: Defective electronic control board
FIX: Unplug the range for 3 minutes to reset the electronic control board and then restore power. If the code returns, replace the electronic control board.
CODE: F2
PROBLEM: Oven over-temperature
FIX: If the oven overheated, the electronic control board likely has a stuck relay; replace the electronic control board. If the oven is at room temperature, the oven temperature sensor could be defective.
CODE: F3
PROBLEM: Oven temperature sensor is defective (electrically open)
FIX: Unplug the range, disconnect the oven temperature sensor and check the resistance of the oven temperature sensor using a volt/ohm meter. The oven temperature sensor should measure around 1100 ohms at room temperature.
CODE: F4
PROBLEM: Oven temperature sensor is defective (electrically shorted)
FIX: Unplug the range, disconnect the oven temperature sensor and check the resistance of the oven temperature sensor using a volt/ohm meter. The oven temperature sensor should measure around 1100 ohms at room temperature.
CODE: F5 or F6
PROBLEM: Gas lockout valve failure
FIX: Unplug the range and check the gas lockout valve wiring. Reconnect any loose wires. Replace the wire harness if damaged. If the wiring is okay, replace the gas lockout valve.
CODE: F9 or FC
PROBLEM: Oven door lock failure
FIX: Unplug the range and secure any loose connections in the wire harness between the oven door lock assembly and the electronic control board. Replace the wire harness if damaged. Check the oven door lock assembly and replace it if damaged.
CODE: FD
PROBLEM: Defective meat probe
FIX: Unplug the meat probe (allow the oven to cool before unplugging the meat probe). If the FD code disappears once the meat probe is unplugged, then replace the meat probe because it's defective.
Related Error Code Pages:
GE Refrigerator Error Codes, GE Range Error Codes, GE Washer Error Codes, GE Dryer Error Codes, GE Microwave Error Codes, GE Dishwasher Error Codes, GE Water Heater Error Codes,
Related Troubleshooting Pages:
GE Refrigerator Troubleshooting, GE Range Troubleshooting, GE Washer Troubleshooting, GE Dryer Troubleshooting, GE Microwave Troubleshooting, GE Dishwasher Troubleshooting, GE Water Heater Troubleshooting,
Related Repair Pages:
GE Refrigerator Repairs, GE Range Repairs, GE Washer Repairs, GE Dryer Repairs, GE Microwave Repairs, GE Dishwasher Repairs, GE Water Heater Repairs,
Related Parts Pages:
GE Refrigerator Parts, GE Range Parts, GE Washer Parts, GE Dryer Parts, GE Microwave Parts, GE Dishwasher Parts, GE Water Heater Parts,
GE Range Model UVC9360SLSS
I moved in to a newly-built home in Nov. 2010. Shortly after, my GE Profile microwave seemingly caught fire. We called for service and were offered a repair free of charge. We declined a repair and did receive a brand new appliance of the same model. Around June 2012, the exact same fire happened to the new one. I must admit that it took me about 9 months to report the problem because my family had been devastated with a lengthy illness and passing of my mother. While going through our trial, I shut down my mothers apartment and just started to use her countertop microwave. Realizing that I needed to address the problem with my microwave, I called and explained this to GE service. I guess that the representative was just doing her job and stated the year warranty spiel and had no concern of this being my second microwave within a two and a half year span and also the length of time that it had not been working. I was immediately given the cost for a serviceman to come out plus I was told that I would have to pay for any parts. When I went to Home Depot to price the microwave; the cost for my model was $278. I therefore decided. Why bother to have a defected model repaired? Who needs the aggravation? I will just eat my loss and buy another microwave. Be assured that it will not be a GE. I will never again buy a General Electric product.
I have owned my dishwasher for 5 years. Monthly, I use dishwasher magic to clean the inside, removing lime, minerals, rust and grease. The lower rack, under the silverware rack is completely rusted. I have used and owned dishwashers for over 35 years and not once has one rusted like this. Poor quality for the racks! I feel it should be replaced free of charge.
I am happy with the size quality of service. Gets dishes clean. No spots, not loud thus all awesome job. Recommendations to all my friends. Im very satisfied with the machine.
I have bought 3 GE appliances in the past 2-5 years, a microwave, dishwasher and oven with cooktop. They are all white and the white paint is peeling off. The microwave is the worst with most of the paint gone from the metal around the window inside. I will never buy another GE appliance again. To have 3 different appliances with peeling paint signals a definite quality control problem in the company.
Bought a new GE dishwasher. Arm on top keeps falling off. Does not heat dry. Dishes do not come out clean. Had repair man out four times, still not fixed. GE junk, junk. Will never buy GE again.
GE microwave model JES1344ES. This is a stainless steel with black accent 1.34 cubic foot microwave oven. It looks great. The micro is heavy for its size. The stainless steel is brushed and low luster finish. The door handle is chrome as is some of the other accent pieces. The push button panel is easy to read and has a large knob for making manual time adjustments. The light inside is very bright. There is a rotating platter in the oven compartment that is not knocked off of its guide rollers very easy. The push button panel is a glossy black material that is easy to attract fingerprints. The preset times that are programmed in the microwave is the only part of the product that could be an issue. For example the popcorn button when used has burnt all of the different brands of microwave popcorn that we have tried. It is set about 30 seconds too long. There is no way to adjust the preset time that I can figure out. We set the time with the large knob manually and the popcorn comes out just fine. The preset times for the Auto Defrost are also a bit off. They are not long enough. We also have a Subzero freezer set at minus 20 degrees Fahrenheit so that may be too cold for the defrost presets. Overall the microwave is great except for the preset times that Ive mentioned. We use it daily and have done so for five years. It still looks excellent inside and out.
GLDT696 series dishwasher - I have put up with my GE appliances and their problems for years, but now I will throw in the towel. Our Contractor appliances were replaced 5 years ago when remodeling the kitchen. Ten years of no problems with cheap stuff replaced with Stainless Steel GE ovens, fridge, microwave and dishwasher. I will only mention the dishwasher in this posting. Bottom line... Wish I went with another manufacturer. The washer has a gasket that loves to fall out of place creating leaks or floods. The pump has failed after the one year warranty. The control board has been replaced twice and today it looks like there will be a third one. That is if I am stupid enough to hold on to this piece of junk. If I buy another manufacturers steel front dishwasher it will not match the other appliances. At this point I dont care. Unlikely to ever buy a GE appliance again.
My GE microwave also has paint peeling off the top inside and bottom with rust as well. And cannot be repaired but not one person has said they were sorry or even owned up that it is a fault in paint. This is disgusting to think about this stuff falling into your food!!! This is not safe at all and 10% off new unit is not nearly enough considering they are up to $3000.00 now for microwave/oven unit.GE does not stand behind their products and it shows!!!!
I purchased a GE Microwave Oven model # JES1139WL03 in late May of 2010. In early July, the paint started coming off the inside of the door when I wiped it with a damp dishcloth. I called Lowes, where I had purchased it, but was told that their warranty was only 30 days. I called GEs Consumer Support line and was told that for $65, I could ship the microwave to a repair center who would determine whether the machine could be repainted or would need to be replaced. I was told that either would require me to pay for it, since the machine still worked and peeling paint was not considered to be a warranty item. I guess if it catches fire, then they might warranty it.
I purchased a GE dishwasher model no. GLD6700N00CC, serial no. ** about 4 years ago. It just finished the wash, rinse and drying cycle when without warning, the front panel on the dishwasher started smoking and spewing fumes in my kitchen. The front door of the dishwasher and top of my counter were extremely hot. Luckily, I was home when it happened. Otherwise, I might have come home to a fire.
We have had our GE microwave for at least five years. We have moved multiple times and had the power go off but through it all, our GE microwave works just as good today as it did when we first bought.
I called to see if someone can help me figure out why my built in microwave is running but no heat. Apparently the customer service keeps insisting I need to schedule a service without offering any kind of help. Why do I have to pay for a service trip when I can fix it with the right part? Unlike other appliance they always have customer service helping to see and figure out what might be wrong to the appliance.
My microwave also began peeling under the glass within a few years after we purchased it. I contacted GE and they claimed they never heard of that type of complaint before and there was no recall. I knew it could not be just my appliance that was doing this. It is peeling A LOT under the turning dish, but unfortunately I cant afford to buy another oven/micro appliance now. When I can IT WILL NOT BE A GE!!!
Microwave (GE 2.2 PROFILE) was manufactured in Oct 2015, I ordered in November 2015 and it was delivered January 2016. Installed in March 2016. Was making rattling sound like the case was loose or something. The other night I placed cup of water in microwave, turned on for 1minute and FLAMES shot out (on the inside) from the “squares” on the inside. Does it every time so unplugged. Contacted GE. Was told Out of warranty. Repair person can’t come for 2 weeks. Waiting for return call from customer support. I don’t think flames can be fixed!!
The dishwasher is poor quality. Top is thin, top dish rack has trouble with tall glasses. Bottom rack doesnt slide in and out well. The power cord and water cords are too short. They are 2 ft shorter than our previous model dishwasher. Top was loose when delivered and had the wrong screw in one of the holes. The hose and cords are difficult to hook up because they are so short. We cant fit as many dishes in as our previous model of the same size and the unbiased reviewers are saying its washing quality is poor. We havent had it long and hate it. Home Depot wont take returns on portable dishwashers though. Out lots of money on this. This GE is thin plastic trash that costs lots of money with no return.
We purchased our new GE Over-the-Range Microwave (model HVM1750DPWW, 1.7 cu. ft.) for $269.00 in February of 2012 and in August of 2013 it started to malfunction. Specifically the microwave would start on its own whenever we would OPEN the door. Now the microwave does not work at all (with the door closed or open). Based on the feedback that I have read in some of the posts on this site, I will replace the microwave since the maker can no longer be trusted to manufacture units that are robust and safe. But what manufacturer can be trusted at this point? It is my understanding that all microwaves (from all major companies) are currently made overseas with poor materials and highly suspect safety and quality standards. (Note - previous GE Microwave [same type - over the range] lasted for 14 years.) Thanks to Consumer Affairs for allowing us to post unfavorable reviews.
The dishwasher runs and works very well. It washes all dishes, pots, pans, glasses and silverware great. Weve never had any problems with this dishwasher thus far. I would recommend this dishwasher to anyone in the market.
I thought that making a purchase of GE products would be a positive experience especially with GE Customer service - should they be needed for resolution of any complaints. Wow... was I wrong! I purchased a GE Microwave (junk), a GE refrigerator (junk & previously submitted a review), a GE Stove (no problem - so far) & a GE Dishwasher (junk) & this review is based on this product. All of the aforementioned GE products were purchased at the same time. The dishwasher began to leak & malfunction. I called GE & they put me through the paces - the beginning of another terrible experience. I was directed by GE & RC Willey to Consumer Electronics who send out a repairman who proceeded to rip me off for 165.00 for a part that didnt work! C.E. denied sending a serviceman to service the dishwasher! I returned to GE for help in getting my dishwasher back in service. The ONLY solution that they offered me was a replacement that I had to purchase! Bottom line the experience cost me close to 675.00!! The Original GE Dishwasher cost me 1,000.00!! GE refused to take the dishwasher back or even give me any type of credit for what I have. What I have now is another GE piece of junk that I had to pay full price for - $550.00 + tax, etc... The washer runs forever - does a terrible job in washing & rinsing & leaves a film & a white powder-like film on the glasses. Ive changed detergents in an effort to get a decent wash out of it & that hasnt worked. I am so sorry that I spent so much money for GEs Top of the Line appliances only to end up frustrated with GE Junk & a Customer Service Department that was just as good as their product. I would NEVER purchase or even think of purchasing another GE product!!! My advice to anyone considering purchasing ANY GE Product is Dont Do It.
This unit is an over the oven with a vent fan, lights, and is paired with my GE double stove. I bought this microwave was purchased for more reasons than performance. It has been used frequently for over 5 years with no problems. It is easy to use and the food with this model (which has the rotating tray) heats the food evenly. No problems, functions with ease, and dependable.
GLD6560L00SS. My dishwasher (Model number:GLD6560L00SS) was producing large amounts of smoke through the face panel. It filled my kitchen with smoke and produced a strong smell. I contacted GE and they sent a service repairman out and he took a look. He said this problem is very uncommon with this specific unit and he has never seen something like this. After he removed the front panel, we were welcomed by a burnt/charcoal black face-plate. There was an internal fire in the machine. To fast forward I have been working with GE the last 3 weeks and they have offered to cover 50% off a new unit. I cannot afford this even with a discount and they will not cover the cost of a replacement. This problem could have been much worse if I was not home. The house very well could have started on fire. We normally set the unit at night and go to bed... Thank god this was a different day. This kind of thing is unexceptionable and the fact that they will not cover.
Have a three-year-old townhouse in New England that came with GE appliances. Within months the microwave needed a new circuit board and, later, the auto open vent is making funny noises when it opens and closes. WORSE: Dishwasher on fritz in third year, requiring a new computer control pad. The cost: $283. American-labeled products produced in other parts of the world are going to cost twice or three times as much before their useful life is over. Shop with care, friends.
We renovated our kitchen with all new GE Profile appliances in 2017 before moving into our new house in 2018. Nov 1, 2018 our GE Profile stopped working and showed a leak message. We called GE who referred us to A&E Factory Service. The repairman arrived Nov 6 and proceeded to not be able to pulled the dishwasher out and tell me the list of things he wont do because of policy. Without inspecting the dishwasher but looking at his computer with the list of things that could be wrong, he said he ordered two parts and would return on Nov 23. Nov 23 came and no repairman. Calls were placed to GE Parts and Service who expressed their disappointment over the no show then proceeded to say that parts would not arrive before Nov 30 and that one of the parts was on back order. Once the parts came then another repair appt could be made. I will have been without a dishwasher for over a month with no alternative recourse. Service response and A&E Factory Service is less than poor.
Last year in November while we were sitting in our living room and watching TV around 11:00 PM, we first smelled smoke and then noticed fire under the countertop above dishwasher. Luckily, we were awake to put fire out and disconnect dishwasher. This was all stainless steel, top of the line Profile dishwasher, part of our all Profile line. The next day I called GE customer service only to learn that dishwasher was recalled and that we were never informed about it. Very generously, they offered to replace our unit with equal top of the line PDT750SSF0SS. Instead of taking them to cleaners, as my lawyer suggested, I was stupid enough to accept this offer. A week later, dishwasher arrived but straight out of box, the door was damaged and it was full of water for some reason?! Another week passed by and finally this piece of junk was delivered. This December of 2014, just 3 weeks out of 1 year warranty, dishwasher stopped drying dishes. I called customer service and when they learned that I never purchased extended warranty, they told me to hitch hike. They offered me special customer service number which I called, they placed my name on the list, and never called back. This is the worst company I ever had to deal with, the worst products hands down and the most horrible customer service. If you dont take this post seriously and do not run away from GE, I guarantee you will be writing one of these posts, few days after warranty expires. I have reason to believe that these machines are somehow programmed through their computer to stop operating after warranty is out. Monday comes, I am calling DA office and filing claim against this predatory company. BUYERS BE AWARE!!!
We purchased a VERY expensive GE dishwasher (Re: Case: 13259178, Model: PDWT580V00SS, Serial No:MZ841691B) for over $1500 and IT DOES NOT WORK! It actually DESTROYS dishes! It leaves a thick detergent film on plastic cups and plates and renders them unusable. We have scheduled no less than FIVE technician visits and all of them refuse to indicate that the dishwasher is faulty and needs to be replaced or they would likely lose their job. All they say in their report is that the dishwasher is performing normally. So a dishwasher that DESTROYS dishes is NORMAL? GE is a $265 billion company. They have a customer that is infuriated with a faulty product that they will not replace. They are giving us the runaround and it is unconscionable. Any other consumer focused business would have replaced their product by now. Not GE. They have a huge infrastructure built to keep consumers from getting their products repaired or replaced correctly. This feels like Davey Vs. Goliath but we are going to prevail. My advice to all consumer is to NOT EVER buy a GE dishwasher, unless they like to have their dishes ruined.
My GE DVM5140DN1BB Serial # ZS 902371B manufactured in December 2009 has stopped functioning. It looks and sounds like it is working but it will not heat. GE only guarantees their warranty for 1 year after the date of purchase. This should have been my first clue. For a fee, they will come look at it.Growing up we had an Amana Radar Range. My mom bought it in 1987. I replaced it so that I could save counter space and also that it would match my other kitchen appliances. I bought the GE microwave in May 2010. This product lasted for a total of 16 months. Ridiculous! In my opinion, big business companies no longer have to be held accountable for producing bad products. Money was lost but will never again be spent on a GE product.
GE is a very reliable name brand with history to back it up. I’ve used their washing machines for years and only changed out once due to newer features. I had Thebes first washer for at least 10 years, maybe a little more. It only needed one part replaced, that was the capacitor, otherwise it was still usable. I am not an in depth handy person but I will read and do my research and found directions doable. Additionally, I found the service help desk very informative and that’s how I discovered it was the capacitor that had gone bad after washing clothes for so many years, and believe me, I did a lot of cycles with my kids and family. I feel I got more than my money's worth. Lastly, I’m still using their products to this day. I may not have the frequency because we are empty nesters but I still believe in their products,
My GE microwave works perfectly for microwaving and baking. It is also a convection oven and it works as well for baking as the microwave component does for microwaving. It is roomy and accommodating. Ive had the microwave for 10 years and have never had a problem with it.
Im just beginning the process of investigating this dishwasher I bought that doesnt work. I am a snowbird so this machine has only been used part time for a family of 2. We installed it March 2010 and it’s October 2013. But during that time frame weve only used it approx. 3 months in 2010, 7 months in 2011 and 7 in 2012 and 5 months in 2013. I noticed a smell of something burning before we left in May but thought it was something from the outdoors. So blew it off and left. When we returned last week, we discovered that the water wouldnt fill up but the heat would come on..... even if you turned off the heat feature!!!! And it gets hot. Weve unplugged it and was going to call GE repair tech until I read these reviews. Now I dont know what to do because its not under warranty.
I have an above range GE Microwave - it is not even 2 years old and it is done. I noticed the past few months it was not heating properly - it needed more time. This week it just blew out! NO more GE Microwaves. I have a refrigerator and I am wondering how long that will last. Thank you!
Cleans ok but not sure if its detergent or dishwasher but never seems to get all dishes completely clean. It may leave a ring in my tea cup so sometimes Ill have to clean it slightly to make sure it comes off. Basic settings on mine, nothing special. Good for plates and some Pyrex cookware but it would be nice if I could put larger pots in it. Very basic white in color but it is over 10 years old.
The way you put bowls in this model doesnt allow for cleaning them completely. You must wash the bowls AFTER cleaning them in dishwasher. Waste of time & money. Capacity smaller, noise louder. Not good value.
We bought a GE dishwasher July of last year. In December it started to shut off some off minutes into the cycle. FOUR months this piece of junk has not been working. Three times someone has been here to say oh it should be working. They are sending someone out for a 4th time now. Should have already been replaced.
We bought a GE cafe series microwave (model/serial number: pnm919sf1ss/gd235771b) and 4 months later it ceased to function. We just had a remodel and for the first time had an expensive, over the oven microwave and were very excited. Unfortunately, unlike the 2 cheap microwaves weve purchased in the last 36 years, this one we had used for 3 months total, developed problems. The motor seemed to surge and then it would go off. Half an hour later it came back on but would only work for about 5 minutes at a time. I called GE and they arranged for a local company to come take a look. They insisted on a 4 hour window and fortunately my husband is retired so he could be there. The repairman came and didnt have a clue as to what was wrong. He called his boss who talked him through diagnostics. After an hour he left, saying hed be back in a week with some new parts. Again we had to wait the 4 hour window. He came in and we were on pins and needles hoping he wouldnt scratch our cabinets as he took the unit down. He replaced the microwave component and when he left it worked. Two days later it again died. I called the repair people and they told me I had to call GE to get permission for another attempt at repair. I called GE and they said I had to call customer service to file a report. They told me I had to make an appointment for a technician to come out to see if the microwave could be repaired. Really??? The technician would try to repair it again or decide it couldnt be repaired and needed to be replaced. Like we have nothing better to do than wait for these repair people who have no clue as to how to repair the microwave. Every time they take down the microwave they risk ruining our cabinets. It was so unhelpful. I am really disappointed in GE customer service. We had to go out and buy a microwave to use while we were waiting for the repair. They obviously dont care that we cant use their expensive product. Our replacement microwave was $40 from Walmart and works beautifully. We finally complained to our WONDERFUL contractor who originally purchased the microwave for us and he is replacing it with a new one. He was appalled by GEs treatment. He takes note of appliances that are crap so he can warn customers. I thought I was buying from a reputable company and thinking we were getting a great and special product. Too bad.
Purchased a black stainless steel microwave model JVM7195BLTS. When we opened the box we realized the handle finish was stainless steel and not black stainless steel as the rest of the unit. The website picture clearly shows a matching black stainless steel finish on the handle. Store was unaware of any problems and reordered another one. They claimed the GE rep said they had a problem with the handles on these units but didnt tell the retailers.
I do not remember what I paid for this microwave, but my budget was low, and the value I got is good for the money. Ive never had any trouble with this oven, and its 5 years old. Its a good size and cooks evenly.
PVM1870SMC ($580 plus tax/Cost CDN). I bought all new GE Profile units in mid 2010 for my new house. I spent $7000, plus tax, for 4 items from a reputable company in Hannon Ontario. I bought a Fridge, Dual fuel range, Dishwasher and last the Microwave, model stated above.About 6 months back it started acting funny, but thought not too much of it as it was very intermittent. Today the Microwave will NOT seem to shut off after it beeps from cooking/warming up food and the door is open then closed. I close the door and it starts to hums. If food is in it, you can see it is still cooking. I open the door, and then close it again and it starts to Humming as soon as the door closes.The glass tray does not turn, nor does the light go on (when humming) as it does when you actually push the start button. If you do start it, everything works, that is the table turns, light goes on and it cooks/warms food etc. Then it beeps when done, you open the door to remove items, close the door, and again just starts humming.I unplug it for an hour, but as soon as you plug back in, again.. Hums until you open the door. I put a cup of water in it, and just closed the door, did not push the start button. After about 40 seconds, the water started to boil.
We have had to repair new appliances, the fridge and the dishwasher. The ice maker doesnt work and the water flows only when it feels like it. We paid good money for the Profile models in the new home. There were four repairs before these mentioned. Now we refuse to fix them any more. We will buy another brand next. We would never recommend this to anyone. Its sad for the company to produce such problem appliances for people. Obviously, they are not interested in repeat business. Now, there is this recall! It is annoying!
Reasonably priced. I dont cook in the microwave, however, I use it everyday. It has an up to date look and will match any kitchen. The GE brand has been around for years and remained a reliable appliance my family has relied on.
We purchased our Adora over-the-stove microwave oven from Home Depot. The Adora brand is made exclusively for Home Depot and were sold on its special functions and value. Well now, 3 years later, this exclusive models glass fogs up when we use it. There are only 2 of us living at home. We use it maybe 4 or 5 times a day. A microwaves typical lifetime is 9 to 10 years. Also, by the way, when we turn on the fan to highest, it sounds like an express train hurtling through our kitchen. Our dog had a heart attack and died the first day we operated it. No he didnt. We dont even have a dog. But you get the picture.
GE profile microwave TOUCH SCREEN pvm2070sm4ss - Almost new. Used properly. Touch screen failure. TOUCH SCREEN does not function properly making it almost impossible to use the microwave. This Common Problem should be a RECALL.........
GE Microwave Model JES1655DR1BB - I have had many microwaves over many years but never had one malfunction as bad as this one. I am only glad that it happened with me rather than my wife or child. Or, if I had left the room while it was on. Immediately after turning the unit on, it started making loud electrical arcing noises and flashing light. I had just placed a microwave safe glass dish inside. I removed that and tested again with nothing inside. Same thing happened. I next thoroughly cleaned the unit. Tried again. Same thing happened. I had paid a little more for this unit than the usual believing it would be worth it. It clearly was not.
I notice when cleaning the inside of the microwave that the coating on the top (ceiling) of the microwave has bubbled and cracked and there is a hole in the interior top coating. This unit is about 9 years old, and is a dual unit as the bottom is a convection oven with very little use. Im told I need to replace the microwave. I have never seen bubbled and cracked interior in many years of owning and using this type of appliance. The photo shows the defects in the lining coating. Im really upset about this.
I bought this over the range microwave in 2009 to go with my other Cafe appliances (dishwasher and range). After a few months, it stopped working and ge sent a repairman to fix it under warranty. He took it apart, replaced the touchpad panel, but told me that the old panel was still good and that I could keep it for the future in case I needed it. And I did. It stopped working a year ago. I took the whole machine apart, put in the original touchpad, and it worked. Until about a week ago. I went away on the Fourth, and when I returned 3 days later, I had the same problem for the third time. I just called ge service and was told that the replacement for the touchpad is $600. When I started to say that I could buy two Microwaves for that amount, the ge service person cut me off and asked if she could help me with anything else. Rude. In addition to this, the Cafe Range ($3000) has three unusable knobs because they were made of cheap PLASTIC and are cracked.They just spin and turn nothing on. When the third one broke, my wife had turned on the power boil and was unable to turn it off until I came home 2 hrs later. A huge FIRE HAZARD!! To replace the six knobs is, you guessed it, $300. I could buy an inexpensive stove for that. I have purposely used ge in lower letters because that is the way I feel about their appliances and their service.
Dishes on top shelf do not get clean, and Power Dry does not dry dishes. Technicians say nothing is wrong with the unit and customer service was a nightmare.
Purchased an entire line of GE appliances for kitchen after having prior (still working) appliances for 13 years. Have had at least 5 services calls and countless emails and phone calls for non functioning Dishwasher. Here is response from GE Manager: I have reviewed the pictures and no I would re-wash those 4 dishes if they came out of my dishwasher prior to using them with my family. Dried on fruit, starches and dairy are tough for any dishwasher to take off as the sugars in them act like glue. Again for these types of foods we would highly recommend more pre-washing to make sure that they are not left on the dishes after the dishwashing cycle. CAUTION: DO NOT BUY.
Updated on 06/28/2021: Nearly 8 months plus my mother waiting for dishwasher and now its the wrong one. Store where she bought it made a mistake. I didnt catch it till the dishwasher broke, She originally got the right machine but store marked it wrong on the invoice. Now on top of this the brand new dishwasher doesnt even work. It has a E4 code indicating a leak. Waiting over a week for serviceman. It always because of covid is the excuse for shabby service.Original review: I have never had such a problem in my life, first you have to phone then its either they put you on hold or transfer you to a voice mail. This is ok service until something serious happens then all of a sudden you dont get any call backs and stall tactics and simply dont listen. My mother bought expensive GE Profile dishwasher with 5 year bumper to bumper warranty that means nothing, I cant get through, tried to send form there no way to send it just a clear button??? Its supposed to be at least in contact within 48 hours to 72 hours. I have given them extra time due to Covid but I BEGINNING TO BELIEVE THAT IS JUST ANOTHER EXCUSE FOR THEIR TARDINESS. THE WARRANTY IS Excelsior guardian angel plan.
Model gdt580sgfbb - About 2 weeks after the warranty expired, the dishwasher stopped filling with water. So, our friend replaced the water inlet valve. No change. If you pour water into it, it kinda pushed it around, but empties it out, wont refill, and starts whining. Then, if you open it, and turn it off, and re -shut it, it starts itself back up again! What?! This stupid thing is essentially brand New! To be truthful, it has never cleaned very well, leaving residue on dishes, and NEVER getting dishes dry. I regret buying this item! And its still not fixed. I will not buy another GE appliance.
While using GE dishwasher there is feeling of easiness with less efforts. Even kids can use at home while alone to keep their utensils clean. To learn clean habit from home is good for kids to be a gentlemen in society.
I bought a GE Adora dishwasher from Home Depot. There is nothing technically wrong with it - in other words - it is not malfunctioning. It is just that its normal operation is AWFUL, in my opinion. The PROS: it is very quiet. The CONS: it does not clean your dishes! And since this is the primary function of a dishwasher - I would say it is a complete failure. Originally, I had hard water, and I thought that was probably the issue. I purchased a whole home Kinetico system, which remove almost all particulates from the water, and makes bottled-water-quality drinking water. (On a side-note, I would TOTALLY recommend the Kinetico system!) But even after having the water issues fixed, the dishwasher has NEVER worked properly. I have used every type of dishwasher detergent, including Cascade Complete & Platinum, Finish Ultra & Quantum Powerball... and I have also added rinse agents etc. Basically - whatever state your dishes are in when you put them IN the dishwasher, they will only be slightly improved when you remove them. Even if you SOAK the dishes first, they come out with all kinds of residue. It does an especially horrible job on glassware, but silverware is also terrible. And I have to re-wash by hand every coffee cup that comes out. I truly loathe this machine, and will replace as soon as I do enough research about a better brand & model.
Ive had a GE model #JKP68G microwave oven for the past 27 years!!! It has been absolutely fantastic!! I love GE products and how reliable they are. Theyre the best!
Its a over the range model & came with a house purchase. It’s worked flawlessly for over 5 years now - even after being left with no air conditioning in FL for months on end. The only thing I could think to make it better is making it easier to choose longer length cook times. Button for half min & dial for all the rest can be irritating for your 16 min food.
I purchased this in Feb. 2013. Just before the 1 year warranty was up the control panel went out. They came and replaced it. Now just a little over a year of the replacement, the control panel went out again. Worst microwave hood fan Ive ever had.
New home community - all GE appliances. Model PEB7226SF2SS microwave scorching and catching on fire; GE doesnt stand behind their products and homeowners cant use because products our dangerous (per tech).
Microwave is a 2001 and works just fine. There are a couple of things that could be better and that’s the exhaust and the lighting outside of microwave. Possibly could be more energy efficient but are bigger models built that way?
Model # JVM1752SP2SS - I have had my microwave for 5 years. Last night, my husband and I started smelling burning rubber. That lasted about 20-25 minutes. Then my husband heard a strange sound coming from the kitchen. When he went to investigate, he found our microwave on fire.
Our microwave is of poor quality. Unit failed completely after a couple of years in use, like many GE products. This GE unit had a large rotating platter and easy controls, but it just stopped operating one day. Nothing could get it going again, so we replaced it with a Samsung microwave which appears to function well (only a year into use, so no way to know yet) although platter is smaller and controls not as convenient.
Bought GE range microwave JVM3160DF3BB11/16 from Lowes. Tripped the breaker. Replaced the breaker with a new. Would immediately trip the breaker as soon as you pushed the start button. Last time it tripped the breaker oven went dead. Wont even light up. Junk. Do not buy made by Haier in China with the GE name on it.
Dishwasher lasted just little over a year when it broke down first time. Power switch made out soft plastic jammed up. Next cheaply made door close switch cracked. Part prices are average price. Because poor quality, I predict replacing this within 3-5 years.
The GE microwave model CJES1290Ml01 does not get used much, maybe 15 minutes per week. I have not even used convection oven or broiler part, so we could say very gently used. Sparks and grinding noise out of the magnetron tube area started recently and there is no metal in the microwave. It arcs like there is metal. There are not enough miles on this equipment to need replacement, but it is too expensive to fix. Im not happy with Walmart GE product. Did they cheap it up?
I bought a brand new GE Spacesaver OTR mount Microwave (Model # jnm1851dmbb) and had installed in my new home by the appliance shop where I purchased it in November, 2010. I am a widow and I use the microwave maybe 3-4 times per week, and take very good care of it. I went to steam some fresh veggies this evening and the whole unit just went dead. There’s no fan, light, or keypad. It is plugged in and I did not blow a fuse or switch. I checked them all. It’s just plain broken after less than 2 years of very light use. It’s a piece of junk! I’ll be buying another brand this time. I will never buy a GE again! It’s a junk, junk and junk!
I picked the black GEGSD2100BK GE dishwasher for my co-op. It was cost effective (
On 05/20/2014, our GE microwave over the stove unit burst into flames. My wife was using timer and walked away then turned around and heard the microwave fan start (spontaneously). Then she observed flames/smoke reflected in the Microwave window. She observed the interior of the microwave was aflame. The fire was extinguished with a rag & water. The burning items appeared to be plastic/insulation. The fan from the microwave was with the burning insulation on the rotating plate. Had this unit only 14 months during that time the microwave fan would turn itself on for 3 minutes and then turn off all by itself. Happened twice in 14 months. Glad we were at home and were able to extinguish the fire. Called Lennar the builder who put this unit in to take pictures and check electrical. Was told the GE unit was bad to call GE. I know this will be a hassle as others have had this same problem with not so good results.
Their service department is absolutely terrible. The motherboard went out after only 8 months of use. They never notified the appliance repair company that the part was back ordered (I had to follow-up on that) and every step of the way I kept being told someone will follow-up in 2-3 business days. No one ever followed up with me, I had to call to check on the status of my claim EVERY time. The request for a replacement dishwasher after two weeks was denied because the part was going to be available in another week, but then I wouldnt receive the part for a minimum of another week after that. When I asked to speak to a superior she refused and told me no one was available. After demanding to speak to one I was told they would contact me in ANOTHER 2-3 business days (well see if that ever happens). This is (still going on) an absolutely awful service experience. I dont care that the dishwasher broke, I care that theyve handled it so poorly.
If you plan to use your dishes for food or drink or if your pets eat food from bowls, dont buy a GE dishwasher if you expect items to get clean. Seems entirely incapable of producing grit-free clean dishes. Is particularly noticeable on the glasses. And I clean the filters all the time (manual recommends periodically) and I am taking a break from cleaning said filters to tell the world that GE Dishwashers are junk.
GE Model WES1130DM2BB MFG APRIL 2011, bought Oct 2011 @ SAMs Club. Microwave continues to run after cook time and will not stop until unplugged! Service Dept offers a $25 discount on a new GE Microwave after cutting cord & sending info plate in. I am concerned this microwave will cause a fire! Luckily I was near and unplugged it!
Microwave oven, model # WES1450DN1BB, manufacture date, April 2011 - Your customer service sucks! I called there 5 times today and was told my microwave oven has been recalled, yet no one knows! You dont have it listed on the recall or anything. Your Customer Advocate doesnt know its recalled but your Service Department knows and I was told by them that it says, Do not repair, return to the place of purchase. Yet, I called my place of purchase and they know nothing of it either, but are going to work with me the best they can! It was manufactured in April of 2011 and we bought it around July 2011 (we think it was around then). There are many complaints online about the same issues as we are having - paint all bubbled and peeled off the inside top, and smell of burning wires coming from under it! If something would have happened to someone in my family or to my home, you bet your ** I would have sued the pants off of your company! Someone needs to get their ** straight with what is going on in your company or you are going to have a lot of issues! I may bring it to a higher level just because I am so pissed off that no one was informed about this issue, and something very bad could have or still can happen to someone because they are not getting the information they need! Stop and think about it. Because of your companys lack of communication, someone could die! I am very pissed off!
Our GE microwave is used primarily for heating things though sometimes something is actually cooked in it. It is a useful tool and saves time and labor. I would rather have one than not.
It has never cleaned good. It does not load easily. We have tried numerous dishwashing liquids etc. But none clean well even though we rinse the dishes first. This is their top model. Very disappointed.
My microwave was purchased 2.13, costing about $500. The panel shorts and I paid for one GE visit, $150. And it happened again. My friend was here and said hers does the same thing. She has a neighbor with the same problem. I researched online and learned quite a bit about this machine. I found out that the panel shorts when youre cooking under it, and steam/heat rises into the machine. Makes the panel short. Im now demanding that GE return $150 service fee that I paid before I found out that its a defective machine. And this machine has to be replaced with a model that allows cooking with vents on. If GE does not do the right thing, I will make it a life goal that no one buy their products. Mark my words. Im this angry because I called customer service this week and was told that theyll give me a new panel but I have to pay for the labor and no refund for the $150 and no replacement microwave. This was insulting. Shame on GE.
I purchased a new GE washing machine, and a new GE dishwasher, less than 5 years ago. The washing machine started leaking suddenly, and the repairman stated it was due to a cracked basket. They stated this was very rare, but the warranty had expired. The repairs would cost as much as a new machine. The dishwasher stopped draining water. A repairman advised there were two pumps, and one or both may be out. Estimates to repair the unit were only slightly less than the cost of a new unit.I will never again purchase GE appliances. I believe the life of a home appliance should be longer than 5 years. The cheap units I bought in my younger years lasted 20 years, without any problems. The GE units are not quality machines, and repair costs are outrageous. Nice way to try and convince appliance owners to just go buy new units. I can guarantee, I will not buy GE products ever again.
I have a GE microwave manufactured Nov. 2013, model #JES1456DS1WW, Serial # VA201954 L. I purchased it at Home Depot. I have had it about 2 years. Suddenly it started flashing PF. I unplugged and plugged, and reset the clock several times, but it continued to do this, about 2 days, then just stopped working at all. The GE website listed on the product proclaimed GE Cares; I couldnt seem to find anyone who did despite numerous calls. The only question I had was if happened to be any troubleshooting re my problem--I dont think they cared...
First, I want to acknowledge that I misplaced my receipt due to a move, 8 storage units and 4 houses. But...I did register my new, never before installed dishwasher when it was installed October 2020. After install I ran it empty to test/clean it. IT LEAKED. I called GE to schedule repair. I was told it was manufactured in 2018 (another said 2019) and it was not under warranty. I explained I purchased it only a few months before and installation was delayed due to my contractors. They said I would have to pay for labor but the parts were covered under warranty. I didnt like it but agreed because I couldnt find the receipt (from a big box store).Local repair people came, after 2 more calls, 3 weeks later and fixed the leak. They did not run or check if anything else was wrong with the dishwasher. I began using it and quickly realized that it did not get the dishes clean. It does not heat the water, it does not dry, it cant possibly sanitize without heat and kitchen installer said it was missing the kick plate. Geez!! And this is just the things I know!! I have called 4 times now to schedule a service repair, each time having to explained the whole thing, sit on hold, ask to speak to a supervisor, be transferred to customer service and 4 times I have been DISCONNECTED!! I bought all GE appliances so they would match but I would give anything if I didnt have to deal with GE again!! Unfortunately, I will have to call again Monday or buy a different brand. Save yourself and buy another brand!!! Wish I could submit a picture.
This is one hell of a dish washing machine. You really need to think about getting in on this thing at the ground level. You put the dishes in dirty and they come clean! Holy**!
I purchased my new home equipped with all new G.E. Profile stainless appliances. Three years after that, our microwave (model number JE2160SFS01) had the magnetron go bad - no problem. I called G.E. and had a tech come out and replace it ($79.95). Great! 4 years later, it goes out again. But it’s still covered under warranty (cool). I call them, set up appointment, and ask what the charges will be - $79.95 home service fee. Fantastic! I schedule the appointment, and three days later, a technician comes to my home. I tell him it’s the magnetron, and he turns on the microwave for a second. He says yup and types his diagnosis into his laptop and prints out his estimate. He hands it to me, and it says “Total amount $ 270.10”! On a covered part!I asked him if he was joking, because the M.S.R.P. for that model, which I got from G.E., is... wait for it... $269.00 for the whole microwave oven! I threw the tech out and called their consumer advocate line (which took over an hour to talk to a human) and asked who sets their pricing for repairs, and was told their senior technicians set the labor charges! It’s a twenty-minute job! $190.00 for twenty minutes? So the tech left with $79.95 for doing absolutely nothing! Great job General Electric! I will never buy another product from you again! By the way, the magnetron they say is priced at $142.30 is available online for $97.50! It takes twenty minutes to replace, and a monkey can do it!
Hello to all reading this and considering purchasing a GE dishwasher or other appliance from them. Last June 27th we bought a new home which came with all GE appliances. In fact I have 2 of these dishwashers. Once in the basement (just for low usage) and another one in the kitchen. The first day the dishwasher in the kitchen did not work and they came out and replaced it. I have had 3 other service calls on this thing and now it does not clean. Six days before Thanksgiving. I called and the lady told me no service until November 30th is available. It does not work, the first time they came out it was for a leak, second time the pump was not working and the dishwasher was not draining and now it is not cleaning. It was almost as it was my fault. It is a dishwasher - you put the dishes in and then turn it on and they should come out clean. I should not have to rinse or do anything special to make it work. We spent over 1500 dollars on each of these dishwashers and now one if not working. I did not do anything other than turn it on and expect that it should clean.I was told that they would sell me another dishwasher at a discount. DO YOU REALLY THINK THAT I WOULD EVEN CONSIDER ANOTHER ONE?! A real company should replace this POS and give me another one for free and it has been 15 months and I have had 2 of them in my kitchen. I can tell you if you plan on purchasing look at KitchenAid they run forever without any problems. They also did a fantastic job of support (I had it for 6 years in one house with one repair, second house they never needed to come).
Our microwave came with the house so we didnt choose it. Ive had a bit of trouble with the rotating mechanism making knocking noises a few times which Ive been able to finesse by exploring troubleshooting online. Other than that its been dependable for 4 years.
Fact no. 1: On 02/25/07, I supplanted a burnt-out 12-year old Kenmore microwave oven. Regretfully, my replacement of choice is a GE JES1456WJ02 unit acquired at Home Depot in Cumberland. At that stage, my spouse was afflicted with an advanced case of Parkinsons disease, and eventually, I had her concerned caregiver reporting having found chips of paint spread on food extracted from the new oven. From that point onward, I established a close watch of the infamous appliance, after confirming that the chipping paint originated from the roof of the GE oven. But I withheld from filing a claim with GE at the time because my wifes health deterioration absorbed all my attention.Fact no. 2: But on 12/12/09, a couple of months after my beloved one passed away, I decided to take the oven to a Home Depot claim department where they immediately agreed to replace the defective unit for another one of similar characteristics. With a sigh of relief, thinking that I had taken care of the problem, my assumption was incorrect.Fact no. 3: Today, 10/28/11 in fact, I discovered chips of paint floating over a plate of soup extracted from the GE oven. I was aghast! I couldnt believe it! Still, further inspection determined that the lousy internal coat of paint is likewise peeling off from this monstrosity appliance manufactured by GE.
Model WES1130 GE Microwave - The entire interior of the microwave just started peeling off the coating/finish around 3 years after purchase. The turntable wheel guide path totally disintegrated the finish of the path. It still worked but was so unsightly and disgusting to look into the interior and possibly dangerous to eat anything that had been put inside to cook. I just got rid of it. I purchased another GE Model JES1460DSBB and it started malfunctioning after 3 weeks. I returned it and will not buy another GE product.
Model GLD5660V00SS - seems to be an entry-level dishwasher compared to others I have used/had in the past. It is rather small inside - usually have to run it every day or every other day for just two of us. It is plastic inside and the wheels have already come off a couple of times even though Ive only been using it since July. Having said that, it does a decent job cleaning and is easy to load. The outside with the stainless panel is attractive and the controls are easy to use. It has a large, removable silverware bin that keeps silverware from nesting. However, the holes are not large enough for the knives to fit in properly. The tops are removable, so I can just put them in another section.
We purchased a Profile Dishwasher, Stove, Oven and Microwave. So far weve had problems with all products especially the dishwasher. The bottom of the dishwasher is filled with water, the door has water running down the front and all dishes have to be dried. I have talked to GE and I was told the new models do not have a drying system as in the past due to EPA. I feel like we have spent thousands of dollars for items that are trash. Had I known I would be drying dishes I would never bought GE products. I would trade this GE for a SEARS in a minute but too late. Ill keep calling GE office, maybe a miracle will occur. Ive tried all the tricks in the handbook... doesnt work.
I also bought a stove as well as the dishwasher. We Told them with great concern to put a extra warranty on the more expensive item, which was the dish washer... more could go wrong. We all agreed, including sales person. Day before the first year, the dish washer was not draining good. They said the warranty was running out. I told them, I had got extra yr warranty. The robot voice said it might be over. The repairman came in, and said the same thing. The repairman replaced everything in the dishwasher. It took him 3 visits. He got it working. He claimed there was an extra orange ball in the part and that why it didnt drain well.I started using it for 2 weeks and it stop draining completely. When I bought it the salesperson said, See I added the extra warranty on. But unbeknownst to me, she put it on the stove... How the heck am I supposed to know she did it wrong. I call the company and they said, Look at your receipt. And sure enough, it was on the stove. Looking at it and how the salesperson made it sound, it was understood by all that the warranty was on and I had an extra yr on the dishwasher... I looked at the receipt. Had a list of what I bought the warranty and we were good to go. Everything was replaced in it, everything. It was a mechanical issue and yet here it sits not working and I havent even paid for it. I am disabled and was give a lemon. I would never recommend a GE anything. This was a first... I usually buy Whirlpool and never ever had a problem... Theyre selling lemons and they know it.
I have a GE Cafe Microwave that I have only had 3 years. The other night, the outside glass shattered into 1,000,000 pieces and the microwave was not even in use.
It has been a remarkable machine: reliable and efficient! I have had my General Electric microwave since 2001. It has never given me one day of trouble. The size is perfect and the heating mechanism has been flawless.
I bought a GE microwave in June 2011. Paint started peeling off the inside top soon after purchase. Now, all the paint is gone and GE doesnt care and Walmart wont replace it. So today, I bought a Panasonic. Maybe it will last. Its fifty dollars cheaper, too.
Its been more than 2 months that GE repair has been TRYING to repair my 4 month old dishwasher. 4 service calls, 3 wrongly ordered parts, GE blaming repair company, and repair CO. blaming GE. The repair company on their 4th visit told me wrong part again and that they refuse to come out anymore. They lost enough money already. When talking with GE consumer Dept. promises of a call back by a manager has been non existent, now they wont even return my call. I have a 5yr extended warranty on the dishwasher and I cant seem to get anywhere with the factory warranty. GE by far the most unprofessional company I have ever dealt with. They were happy to take my money for 4 top of the line appliances, after that youre non existent to them. Its a shame that legal counsel is what seems my only avenue. Will never consider buying GE products ever again.
I bought a GE over the range microwave, model #JVM1540DNBB and serial #TS903298B, on January 28, 2010. The keypad shorted out about the middle of July 2012. The microwave just comes on all by itself when nobody is around.
Purchased a GE profile dishwasher two years ago. It stopped draining. After 4 service calls and $400 we had to buy a new dishwasher. Basically I threw $1000 down the drain. My recommendation is do not buy a GE dishwasher!!!
I had a new GE profile microwave which broke off couple of times and finally after 4 years of using it had to replace it. Since it was a built in so had not many options for replacement and went for GE again. This time the new microwave had a faulty door switch. It wasnt opening up every time. Scheduled an appointment and no one showed up - waiting for the whole day. I called the customer service 3 times and learnt that they had ordered some parts and were waiting for that. No one called and conveyed me this. I learnt myself after waiting from 8 am to 5 pm and upon calling them. They rescheduled me for a week later so that the parts can arrive. The day before the appointment I called again and now they dont have me in the scheduled appointment and got another appointment a week later. IT IS SUCH A BAD COMMUNICATION BY GE. I will NEVER recommend GE to anyone.
We purchased a new GE dishwasher from The Brick, after three washes it leaked all over our new hardwood floors. I called The Brick and they said it was GEs problem. I called GE and they sent out a repairman who told us it was a broken seal on the pump and that this dishwasher is discontinued and he cant get the part. So, that would mean GE would have to replace our washer with a new one! We went back to The Brick and told them we did not want the GE washer and wanted to replace it with another brand as we were within the thirty day guarantee. No apology or well pay for the damage to your floor (floor is warped underneath) and guess what Im still waiting for a call back from GE!! Dont buy anything made by GE. You will regret it! As well, I will not be shopping at The Brick anymore.
I bought this microwave about 2 years ago (2011). Yesterday the microwave turned on by itself, I tried to stop it by hitting the clear button that didnt work so I had to unplug it. When I plugged it back in it seemed ok so I reset the clock but within minutes it started again, this time the key pad read key pad short-circuit and then went blank. I am glad I was home when it happened. I am now wondering if I should repair it or replace it.
For the amt. of money I paid for this microwave, you would think it would outlast the house. I bought it 3 yrs ago. The touchpad covering started to get warped right off the bat, and the handle was always steaming hot when you used the stove top (also GE). The other day, while using the stove top, I happened to look at the microwave, and it had no power. I checked the breaker, it was fine. I happened to notice a crack on the touch pad. After further investigation, I noticed the entire touchpad is shattered. It was clearly from the heat given off from the stove top. And I wasnt even using the microwave at the time. I sent GE an email, didnt even get an auto response. I am going to call them, but we all know what they are going to say, and I am not paying $482 for the part. Was hoping there was a recall, since so many people on the net complain about the touchpad.
2years and 2 months GE Model JVM1540 microwave purchased at Sams quit heating. Everything works other than it does not microwave, GE customer no-service says the part magna something is covered for 5 years, however the labor is not. I offered their customer no-service dept. a deal. If it was my fault the MW broke I will pay the entire cost to fix it but if it was a defective part, they have to pay the entire bill including labor ( which is the right thing to do). They declined to do the right thing.
I had nothing but problems since day 1. The dishwasher has never cleaned dishes properly. We have to pre-scrub. The soap dispenser does not operate properly. The keypad stopped working after only 2 years.
Bought model DDT575SMFES less than a month ago (along with a new microwave, stove and fridge) from the Home Depot. When the appliances were delivered the stove had some flaws in it so it had to be replaced. The dishwasher is a whole other story. It worked fine for a week but now it takes forever to get it to turn on. We try and try but it just beeps and the light flashes. Once we do get it turned on to stops before completing the cycle. If it does run a full cycle the soap dispenser does not dispense the soap. I wish I would have looked at this site before purchasing these GE appliances. Total junk and will NEVER buy anything GE again if I can help it. No responses back from GE and from what I read dont expect much from them. Now we will not be able to match the Slate with another brand and are stuck here.
Model #JVM1790SK01. High end GE Profile microwave/convection oven. Purchased and installed in 2009. First off the exhaust fan is terrible and is very noisy. The product itself worked well until recently when now the microwave heats intermittently, one time it will come on and heat, next time nothing. The fan runs, but no heating. The truly frustrating part is I need the front venting and no other units have the vents that blow the air outward, all the new units blow the air straight up your cabinets. Certainly a high end unit should last longer than 5 years with only two adults using it now and then. The cost of the service is outrageous and I surely would not use the $100 rebate on another GE product if they do not last any better than this one.
I was washing the inside of my microwave and noticed that paint was peeling off the top. It looked like paper. Reading the other comments on the same problem I knew it would do any good to contact GE. GE products have always been inferior to other brands in the market.
I have a GE Profile dishwasher that is only 1 1/2 years old and the control panel has stopped working 2 times. The first time, it’s under warranty and it repair took place for a couple of minutes. The second time, it’s not under warranty and they want to charge $89 just for the service call, parts and labor. Crazy. That’s a $1000-plus appliance that has already broken two times. I cant run the dishwasher on any setting except the one that it decides to choose for us. Yes, it changes whenever it feels like it. This was one of their higher end dishwashers and, to be honest, it really doesnt clean any better than a lower end one that I had at a previous home.
GE profile microwave convection - over the gas range. Oven temperature does not heat up more than the 370 degree, even if its set to maximum (450 degree). I purchased 4 ovens in the past year, all have the same defect.
We have a GE Profile Microwave (PNM1871SM3SS) that is only 3 years old and is reporting KEYPAD SHORTED - SERVICE MAY BE REQUIRED. We called GE service repair and told them the exact message. The service guy shows up and says all he has in his order is General other service needed and that he doesnt have the keypad panel. Gives us an estimate of $501 to repair it. Tells us a new one costs $400 and with a coupon he can give us it will be $100 less. We were charged $99 for this visit which basically lasted 10 minutes (way to go GE on making money off faulty devices you sell). The service-person also told us that the average life was 10 years for these, but this one crapped out in 3. He said if we get another GE microwave, it will fit right in there and that I can do it myself if I am handy but after reading all the reviews online, I am skeptical whether I should get a GE microwave again or not!
GE Microwave Model JES1139BLO3, Serial # VS904116B - The above model was purchased at Lowe’s in Ventura, CA about a year and a half ago. In that time, the white coating on the inside of the microwave has been deteriorating, beginning with the area under the turntable and extending out to the bottom and sides of the unit. I am concerned that our food will be contaminated by the particles that are coming off or that there will be a fire caused by the microwaves hitting on the uncoated metal. I do not plan to ever purchase another GE microwave.



