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GE Refrigerator Model GTS18DTNRWW
GE - 17.5 Cu. Ft. Top-Freezer Refrigerator - White
Organize your food easily in this GE 17.5 cu. ft. frost-free refrigerator, which features upfront temperature controls to easily regulate both fresh food and freezer sections.
Manufacturer: GE
MODEL: GTS18DTNRWW
MSRP: $730.00 USD
GE Refrigerator Model GTS18DTNRWW Error Codes
CODE: FF
PROBLEM: Check frozen food for thawing because the temperature is rising too high.
CODE: PF
PROBLEM: The power to the refrigerator has been interrupted.
CODE: CI
PROBLEM: Check the icemaker for proper operation.
CODE: dE
PROBLEM: The defrost system has not operated properly in the last 24 hours.
CODE: CC
PROBLEM: Check the temperature controls because the temperature for the refrigerator is incorrect.
Related Error Code Pages:
GE Refrigerator Error Codes, GE Range Error Codes, GE Washer Error Codes, GE Dryer Error Codes, GE Microwave Error Codes, GE Dishwasher Error Codes, GE Water Heater Error Codes,
Related Troubleshooting Pages:
GE Refrigerator Troubleshooting, GE Range Troubleshooting, GE Washer Troubleshooting, GE Dryer Troubleshooting, GE Microwave Troubleshooting, GE Dishwasher Troubleshooting, GE Water Heater Troubleshooting,
Related Repair Pages:
GE Refrigerator Repairs, GE Range Repairs, GE Washer Repairs, GE Dryer Repairs, GE Microwave Repairs, GE Dishwasher Repairs, GE Water Heater Repairs,
Related Parts Pages:
GE Refrigerator Parts, GE Range Parts, GE Washer Parts, GE Dryer Parts, GE Microwave Parts, GE Dishwasher Parts, GE Water Heater Parts,
GE Refrigerator Model GTS18DTNRWW
GE profile microwave convection - over the gas range. Oven temperature does not heat up more than the 370 degree, even if its set to maximum (450 degree). I purchased 4 ovens in the past year, all have the same defect.
I purchased my machine in 2019. The only concern I have with this machine is that I’m never sure of the amount of water that fills the tub with some features that I’m not used to. The tub on this machine enables me to wash very large loads including my queen size quilt. After washing, my clothes are practically dried which cuts down on my electric bill for the dryer. The drain and spin feature allows for a drier finish. Everything else is good. As long as you’re using the right soap the clothes are the cleanest.
GE built-in oven with microwave on top in white color, model no. JKP90CMICC. Microwaves outside door is peeling off in chunks. This is a manufacturer defect and I have contacted GE to see if they will stand behind their products quality and replace this door of the microwave. I have heard so many negative things about GE customer service so I dont have much hope but I have to pay to replace this poorly constructed door. I will never buy another GE product and I will spread the word on how they treat their customers. I will post again when and if I hear back from them.
For the amt. of money I paid for this microwave, you would think it would outlast the house. I bought it 3 yrs ago. The touchpad covering started to get warped right off the bat, and the handle was always steaming hot when you used the stove top (also GE). The other day, while using the stove top, I happened to look at the microwave, and it had no power. I checked the breaker, it was fine. I happened to notice a crack on the touch pad. After further investigation, I noticed the entire touchpad is shattered. It was clearly from the heat given off from the stove top. And I wasnt even using the microwave at the time. I sent GE an email, didnt even get an auto response. I am going to call them, but we all know what they are going to say, and I am not paying $482 for the part. Was hoping there was a recall, since so many people on the net complain about the touchpad.
First of all, I wish I had seen this site over two years ago and I wouldnt have purchased a GE product. But, that is spilled milk. My two year old microwave, GE 1750 over the range, started running on its own. I disconnected it and called GE and asked if they had experienced any problems with their product and if this was a fire hazard, the nice young lady put me on hold and did research and stated that no reports of a fire hazard or running on its own. My husband encouraged me to do my own research and guess what? shocking, I was lied to! There are reported fires on the news and a law firm has a class action lawsuit against GE! I guess because this appliance wasnt in the nice young ladys moms house it wasnt of importance to inform me of the fire hazard? GE is off of my list of products I would buy!
I would not buy G.E. ever again! I remodeled our kitchen and have had more trouble with all the Appliances! They were all G.E. Frig, Microwave, Dishwasher and Stove and cooktop! Had to be serviced, all of them the first month!
Negative 5 stars. I purchased a GE over the range microwave oven, JVM2052SN1SS, just over a year ago and had a service call to address a lack of exhaust about a month after my purchase. In summary, the tech said it would not function as a dedicated exhaust hood and nothing can be done. 14 months later, the key pad began malfunctioning. Also, the moisture sensor that the operation manual stated will automatically start the exhaust fan, never worked and every time we cook, moisture would build up between the glass on the microwave door.I called GE Consumer Relation today and they will not address this issue free of charge. I will not purchase another GE product because GE dont stand behind their products.
My microwave is 2 years old and stopped working on Thanksgiving Day. Customer service was very responsive to send out a repair person. There was a minimum $108 charge plus and time spent. It turned out to be a loose wire inside the machine and I was charged another $50 for him to tighten it. Machines should go longer than 2 years without a service call and I will buy the extended on any other GE I purchase.
Nine cycles but none of them dry the dishes. Very quiet, cleans the dishes very well. Like the third drawer, very handy. The only complaint is that it does not dry the dishes. No combination of cycles will dry the dishes.
Bought all new General Electric Appliances in 2002. Dishwasher, Washing Machine, and Dryer replaced after 6 years. Handle on Advantium Microwave replaced twice at the cost of $50 for handle made of plastic? Today our house smelled like burning plastic which upon inspecting dishwasher, found the heating element was COOKING everything in dishwasher. Got so hot that is melted the silverware bin and anything plastic in dishwasher. Glad we were home to unplug unit which we could not reset the controller on door of unit. Consumer Product Safety Commission is aware of this incident and is VERY common complaint with this Manufacturer. I have been on hold for 30 minutes with GE consumer relations phone number 1-800-386-1215. Was told by automatic system wait time was going to be 5 minutes. Figured I would write complaint on here as well while holding...READ CONSUMER REPORTS and stay away for General Electric Products!!! Model Number is PDWF480P00SS. Serial number is GS734641B.
I purchased this GE Profile dishwasher last June, I paid $1,499.00 for it and have had three (3) service calls. The first one said the water is not hot enough, the second one said run the water in sink and get hot before you use the dishwasher. The tech was here again this morning and called in to tech services and was told put plates on the right side of the rack only and the dishes will get clean. Are they kidding me? I called the 800 number for customer service and was told by Dominic (rep in customer service) that they would replace the dishwasher and allow me a 40% discount on a new one because this one is working as designed. It is my understanding that the dishwasher should wash dishes, so that tells me it is not working as designed. I want a new dishwasher, preferably one that washes the dishes and not one that I have to pay an additional 60%. Are you kidding me? This is not right. I have read the reviews on this dishwasher and it seems everyone who purchased the dishwasher I have are having the same problems and it is not working as designed. Please let me know asap when the replacement dishwasher will be delivered. I will not pay an additional 60% for another. It is not right that you would keep making excuses until warranty runs out. I notified you of this problem one month after I purchased it and I have lived with this problem for almost one year and now you tell me that you will give me a discount on a new one. I have already paid for a new dishwasher and that is what I expect in return. Thank you. I expect to hear from you soon.
Model WES1130 GE Microwave - The entire interior of the microwave just started peeling off the coating/finish around 3 years after purchase. The turntable wheel guide path totally disintegrated the finish of the path. It still worked but was so unsightly and disgusting to look into the interior and possibly dangerous to eat anything that had been put inside to cook. I just got rid of it. I purchased another GE Model JES1460DSBB and it started malfunctioning after 3 weeks. I returned it and will not buy another GE product.
The one thing I would change on this model is a top rack sprayer. The rack sizes are nice. The bottom rack holds pots and pans well, but top rack dishes need a good pre rinse before washing.
We have had this microwave GE JVM1631wb007 (2003) for a number of years installed above our stove. It was given to us by my husbands son so we did not have it registered with GE as owning it. However, I just sent an email to GE today asking for help as I find absolutely nothing on the internet about a scorched outside microwave door. We have had no issues with it whatsoever - until now. When we returned home from a one week vacation this past Sunday evening, we came home to a scorched OUTSIDE door on this microwave! The inside is fine. The two people who came into the house while we were gone said they did not use it but it is DEFINITELY scorched around the entire area on the outside around the screen area. I refuse to use it although my husband (who is an appliance repairman but does NOT work on microwaves) says its fine to use. Its not only hideous, it LOOKS unsafe to use. Im scared its going to catch on fire but my husband says dont worry and go ahead and use it! Im attaching a pic of it... Anyone else heard of this? Its not like we dont have the money to replace it. Im NOT going to touch the thing... You cant tell him anything. He thinks its fine. I need PROOF that this is dangerous to convince him... Please help before the house burns down!
My dishwasher broke within warranty in April 2014. The warranty expired on April 29th, 2014. Every 2 weeks another part was ordered to the tune of 10 parts and 8 visits (unpaid work days for me). I have been in touch with consumer relations about this and I was told that this would go on forever until their techs deemed the dishwasher as unrepairable but as long as it is repairable, they will not exchange the machine. And now they are telling me (October) that I could have had another service provider fix it but I would have to pay for it because NOW it is out of warranty. I cant wait until I replace my GE refrigerator and my GE microwave because those are the last GE products that I will ever buy. I went out last month and bought another brand as I will never buy GE again. GE protocol I am told is what determines all that happened. I suggest you do the same. I am writing a long letter to GE just to get it off my chest. Nothing will be done because its another corporation all about the money!!!!
I purchased the unit just over a year ago and it started beeping one night with error scroll speed and then key pad shorted. In the end to repair costs more than to replace, even though it is above stove mounted unit. Do not buy a GE Microwave. Especially model # JVM6172DF1WW.
Microwave Model HVM1540LP1CS... This microwave was installed 6 years ago when I built my home. I live by myself and the microwave has only been used by me. I loved this microwave until suddenly it began to turn on by itself and I would often hear popping noises. I looked up reviews of this GE microwave and found that this is a frequent problem with GE microwaves. Fires were reported in a couple of reviews so I immediately unplugged mine, as a safety precaution. If this happens frequently with these microwaves, why isnt GE replacing the parts for the defective machines since they can be fire hazards?
I wasted my whole day waiting for GE Technician to come. Nobody called me to let me know that they are not coming. I have to call them only for a Mr. ** to tell me that they had rescheduled the appointment for another one week without notifying me. Good job that GE APPLIANCES are doing. You remember the so called TOO BIG TO FAIL? It means, they can do whatever they want at whatever time or day they want. I dont have a vent in my house and that means I cant use the stove. Is this ridiculous or I am missing something here? Is it TOO BIG TO FAIL? Yes, I forgot that. I will be staying in a house with a new GE APPLIANCE that has not been working for the last one week and have to wait for another week. Mind you, this Appliance has been used only for barely a month. Is there anybody out there who is facing the same problem or its just me. If there is nobody going through the same experience, an excuse like there are no Technicians available to come to your place and do the job. If there is anybody out there who has trust in GE appliances like I did or even thinking of getting one. Be aware that you will be through what I am going through and there will be no technician available for another two weeks. Be ready to wait for they will reschedule your appointment without letting you know, why? Because theyre TOO BIG TO FAIL. What will you do? Wait until they decide to come, if theres a technician available. I just realized that GE means GO ELSEWHERE. Thanks GE for the good job.
Purchased new GE dishwasher after previous model lasted over 11 years. Family eats most meals and home and typically runs washer at least 4 times per week. New model was upgrade with stainless steel interior and all the efficiency upgrades from technology advances. Ran great for first 18 months then suddenly we opened one morning and notices water standing in bottom of machine. Emptied dishes, re-ran with same result. Technician called and spent an hour diagnosing to determine water pump, control board and wash motor would all need to be replaced at a cost of nearly $600 or 75% of what we paid for the unit new less than 2 years ago. Simply unacceptable that GE would produce such an unreliable product. We will be replacing with a different brand and would tell anyone to avoid GE dishwashers.
We lost our old refrigerator to a lightning strike and had to get a new one ASAP, and it had to be counter depth, a great ice maker, side by side, and not be a SS finish. My wife and I hated our old SS one but liked everything else on the old unit so we went looking for a new one that met these requirements. What a chore, this was not an easy unit to find as most everything now has a bottom type freezer. This was defiantly out of the question.
We just purchased a new home and moved in about a month ago. The builder would only put in GE appliances despite our protests. We had purchased another new home 2 years before with a new GE water softener and GE reverse osmosis system. In the 2 years we were there, we had service people over on multiple occasions because they never worked correctly. The common message from all the service people was that GE makes junk. Corporate designed garbage designed to last only as long as the warranty. Dealing with GE was always a nightmare with long waits and customer service that worked banker’s hours. In other words, GE does not stand behind its garbage.In any case, we just bought another new house and the signature series microwave (billed as the best they make) would start to run spontaneously and beep when nobody was near it. We had to shut off the power to it just to make sure our house did not burn down. We researched it on the web and determined the keypad was bad. We told them this when we called in the warranty. They took a week to send a technician who would only work banker’s hours and forced me to take a day off work. He gets here and tells me that he had just tested the microwave and learned the keypad was bad! Duh! He then proceeds to tell us that he did not bring a keypad and that he would have to order one that would be mailed to our house. We live on a new street which address is not recognized by FedEx so we told him he needed sent to himself. He refused. He assured us that we would get it. So, Friday 3:00 pm rolls around and no part shows up so we call to find out what is going on. Mind you, I have already scheduled Monday off work at this point. They tell me that the part is back ordered and that they have no idea when they can ship it. Additionally, they have a wrong address for our house. We tell them the correct one and they tell us their computer does not recognize it. She cannot tell us when the part will be available. We tell her that this is unacceptable and that if they cannot replace the part, they need to replace the microwave. She says that is not her department and we have to call their customer department on Monday which is open from 8 to 5 pm Eastern time! We live on the West coast!!! That means they are only open until 2:00 my time and I have a job where I cannot make calls during the day. I can’t do it at lunch because the hold times are over an hour!!! I guess I have to get up at 5 or take the day off.When I tell people in the know about this, they just laugh and say, “whaddya expect!?!, its a GE!”. We have been about a month with a brand-new microwave that has never worked and GE is impossible to reach and has not even ordered the part!!! We are toying with the idea of just replacing the piece of junk with a product manufactured by a reputable company like Samsung or LG from a box store who will honor returns and take the home builder to small claims court. In any case DO NOT BUY GE PRODUCTS!!! You have been warned. They make cheap junk that never works right and play games so they dont have to honor their warranties. This is a New York Corporation run by people who do not care about customers, honor, or integrity. They make backdoor deals with shady homebuilders to peddle their junk exclusively and you will have to replace it in two years. Learn from our mistake in buying GE. They bring junky crap to life. Garbage Electric is what they should go by.
Dishwasher lasted just little over a year when it broke down first time. Power switch made out soft plastic jammed up. Next cheaply made door close switch cracked. Part prices are average price. Because poor quality, I predict replacing this within 3-5 years.
Seems to be a lot of wasted space in this GE dishwasher. If it had a 3rd rack then I would rate it higher. The back has additional sprayers, but the sides do NOT. I would think that having sprayers all the way around would help with sanitation.
I have had this microwave WES1130 for several years now and the paint began peeling before year two. Nearly all of the paint is now gone (fallen into my food). Also, I bought this microwave to replace a larger GE microwave that had failed after only 3 years. The 8-year-old GE fridge is humming loudly and leaks onto my floor, which has ruined the wooden floor and warped it. I will never again buy a GE product, and neither should you. They do not care at all about quality.
We purchased a VERY expensive GE dishwasher (Re: Case: 13259178, Model: PDWT580V00SS, Serial No:MZ841691B) for over $1500 and IT DOES NOT WORK! It actually DESTROYS dishes! It leaves a thick detergent film on plastic cups and plates and renders them unusable. We have scheduled no less than FIVE technician visits and all of them refuse to indicate that the dishwasher is faulty and needs to be replaced or they would likely lose their job. All they say in their report is that the dishwasher is performing normally. So a dishwasher that DESTROYS dishes is NORMAL? GE is a $265 billion company. They have a customer that is infuriated with a faulty product that they will not replace. They are giving us the runaround and it is unconscionable. Any other consumer focused business would have replaced their product by now. Not GE. They have a huge infrastructure built to keep consumers from getting their products repaired or replaced correctly. This feels like Davey Vs. Goliath but we are going to prevail. My advice to all consumer is to NOT EVER buy a GE dishwasher, unless they like to have their dishes ruined.
After having my Cafe Stovetop for about a year and a half, there was a electrical component malfunction. During this, smoke came out of the stovetop and it smelled of electrical burning. I sent a complaint to GE since several components were damaged. Knowing that the warranty was only for 1 year, there would be nothing they could do except sell me the parts.
The side panel of our built-in GE Profile microwave 1999 caught on fire when my daughter was using it. It had a faint glow behind the metal plate. Then, it became flames quite quickly. A flash and pop was the ultimate end before we turned it off during the test. It had been working fine until the fire. This is a definite safety issue. Now that I know the microwaves have been faulty, it makes me concerned about the GE Profile electric stovetop burner. I have noticed it gets extremely hot and doesnt seem to want to turn off!
My Quiet Power 3 model GLD4450N10CS didnt clean well from installation (July 2008). But I ran the heavy wash as the norm. And I never used heated dry in case I had to rewash any of the contents. I ran my dishwash last evening. I went out to dinner and returned to a burning smell in my house. I opened my dishwasher and smoke came out. The plastics were melted. The cabinet next to my dishwash smelt of burning as well. The detergent table sat partially dissolved on the bottom of the washer. It took 2 hours to cool down. My dishwasher no longer goes into a wash cycle (even after unplugging it overnight). I have left it unplugged as I feel it is no longer safe. GE says it is $80 for service plus parts. And they said that if I dont repair it, I get $100 certificate to use online to order another GE. Its not worth it and I am very upset. I replaced all my appliance in 2008 with GE. My dryer had to be repaired. My washer was a lemon and they swapped it out for a new model. And now my dishwasher died and almost burned my house down.
I have a three-year-old over the stove microwave Model JWM1540DN1WW. The message Keypad shorted - Service may be needed appeared on the screen and no buttons are responding to any commands. I called GE and was told it would cost $89 plus parts and labor to have a technician come and look at it. The same message appeared two months ago and a few hours later, the microwave started working by itself after being unplugged a few times. This time, it is not working. I will buy a different brand rather than pay money to fix this one. Anyone had the same problem?
This dishwasher is cheaply constructed with a plastic interior. It is so loud that we run it when we are away. Its impossible to watch TV while this thing is running. Also the dishes come out with a film on them. Not happy with the low grade appliance at all.
This is one hell of a dish washing machine. You really need to think about getting in on this thing at the ground level. You put the dishes in dirty and they come clean! Holy**!
GE brags about employing its own service technicians yet, when I called to schedule an appointment to fix our Advantium 120 microwave (3 years old), they told me that unless I provided proof of purchase to the technician, he would charge me even for parts under warranty such as the magnetron tube. This in spite of the fact that they have all the purchase information at their fingertips, as I reported when we registered our purchase. They even told me our date of purchase, had our address, email address, etc. They dismissed my suggestion that an email from them to me that I could show the technician should suffice. After 3 years and severe family health issues, I have sadly misplaced the proof of purchase, not realizing that registering the appliance for warranty provided no real benefit; not even proof that I didnt steal the thing. I am saddened that a company of the former stature of GE would stoop so low to avoid a legitimate warranty repair.
We bought our home 4 years ago. After 2 years and 8 months the bottom of the door cracked and a piece fell off, then the door wouldnt close. We were past the warranty so we bought a new one since it would be cheaper to replace it than repair it. We didnt complain because we thought it was put in incorrectly by the builder. The new one was installed correctly this time. After 1 year and 8 months the door is doing the same thing. I contacted GE and they said there is no manufacture defects. Because we didnt purchase the extra warranty it would cost us $90 to have someone come out and look at it. We only paid $179 for the microwave. It is a huge problem for us! We will not buy another GE product. Mostly because the customer service isnt willing to help at all. They just transfer you to different departments who all tell you the same thing. Very disappointed in GE.
I had to place a new order for a trim kit for my new microwave oven since the original one did not fit. I was told it would be 5 days when I placed the order, then it was backordered for 5 days, then 7 more days and now 3 more days. When will I receive the product that I have paid for 3 weeks ago?
The dishwasher is new and looks great. However the dishes are not getting clean. After washing with a 200+ minute wash cycle utensils are still dirty and food particles are left on plates and bowls. This is occurring even with a good rinse prior to placing them into the dishwasher. I clean out the food particles filter after every two loads, makes no difference. Also the water bottle jets are a nice idea but water bottles are too tall to fit even with the third rack removed. I am very displeased with my purchase. This was not an inexpensive model.
While the microwave works fine, as far as microwaves go; it does heat unevenly but eventually gets the job done, the interior is cracked and shows signs of rust and deterioration. I dont remember ever seeing this on in previously owned microwaves. I would only use it for basic heating and reheating.
We purchased our GE Cafe stainless steel dishwasher in May of 2012. Periodically, it leaks around the bottom of the door. I have to put a plastic container on the floor to catch the water. This is bad enough and very disappointing, but the next and most important issue I have with it is the fact that it doesnt clean properly. I always, each and every load, rewash 3 to 4 items. The stainless handles also get very hot to the touch, which isnt very safe for a toddler. If I had the strength, Id pick it up and throw it out the back door. A dishwasher is designed to do one thing, wash dishes; its not a difficult concept. It is supposed to make life easier, not harder.
I bought a GE over the range microwave, model #JVM1540DNBB and serial #TS903298B, on January 28, 2010. The keypad shorted out about the middle of July 2012. The microwave just comes on all by itself when nobody is around.
I bought this over the range microwave in 2009 to go with my other Cafe appliances (dishwasher and range). After a few months, it stopped working and ge sent a repairman to fix it under warranty. He took it apart, replaced the touchpad panel, but told me that the old panel was still good and that I could keep it for the future in case I needed it. And I did. It stopped working a year ago. I took the whole machine apart, put in the original touchpad, and it worked. Until about a week ago. I went away on the Fourth, and when I returned 3 days later, I had the same problem for the third time. I just called ge service and was told that the replacement for the touchpad is $600. When I started to say that I could buy two Microwaves for that amount, the ge service person cut me off and asked if she could help me with anything else. Rude. In addition to this, the Cafe Range ($3000) has three unusable knobs because they were made of cheap PLASTIC and are cracked.They just spin and turn nothing on. When the third one broke, my wife had turned on the power boil and was unable to turn it off until I came home 2 hrs later. A huge FIRE HAZARD!! To replace the six knobs is, you guessed it, $300. I could buy an inexpensive stove for that. I have purposely used ge in lower letters because that is the way I feel about their appliances and their service.
Coincidence or not but after posting my review, threatening to get the attorney general involved, putting pressure on local GE distributor through the builder, we have received a replacement dishwasher. This is not a happy ending yet unfortunately.The installer who delivered the unit was filling in for someone who took a day off and was not familiar with complete process. He came to our house at 9am and left at 2:20pm after spending hours reading instructions and maps on how to put things together.The new unit works okay for now but does have a slow drip from the upper left corner. This has been an extremely frustrating battle and we are now more worried about what happens after the warranty runs out if problems continue.One option is to buy extended warranty and give GE more business, second is just to replace it with more reliable brand. I am giving GE two more stars for replacing the problem unit but we are still hurt from the entire process, especially after buying top of the line product. We truly feel that customer service people should have been more sensitive and understanding of the consumer instead of firing back. Their bad attitude really did not help and added more frustration.
We had a new GE Monogram dishwasher installed September 2014, a little over a year. We had a hose leak and it cost us $229.00. I do not recommend this product.
We bought a GE dishwasher model GDT720SGFWW thinking that GE was a reliable brand... What a disappointment! The first dishwasher we received was damaged and the door would not close properly. It took a week for GE to send a repair technician who confirmed that the unit was defective beyond repair. It took another week for GE to order a replacement unit and another week to get it delivered. The replacement unit arrived today and guess what? It is also damaged and the door will not close, same problem as the first one! Terrible products, slow service. I will never buy a GE appliance again!
Absolutely silent! Several features and cycles such as crystal, normal, pots and pans and drying options such as air dry or heat dry. Standard size dishwasher. The key is in the loader. Stainless steel with no handle or anything plastic. Flush. Stainless interior as well. It did have a food disposal but to avoid smells since we start the dishwasher only twice a week, we rinsed off our dishes. Another important element we learned from the previous dishwasher is to use the heat dry if you want your load to be dry with as little puddles of water as possible.
I have two of these in my kitchen, just about 3 years old. They have NEVER dried the dishes and I have ALWAYS had to thoroughly wash the dishes because otherwise they dont get clean. One has completely quit working now.
We purchased a new home in 2014 with all new GE appliances. The dishwasher has never cleaned the dishes. I have to wash the dishes before I load them in the dishwasher. I might as well use the dishwasher as a drying rack. We had a service person come out before the warranty expired. We have used all of the proper cleaning recommendations and setting per the service person. Not even 2 years later, the dishwasher started leaking and ruining our hardwoods. The dishwasher was quiet but then started making a horrible noise and a burning smell emanated when door was opened. Unfortunately all of our kitchen appliances are GE. If we replace any of the appliances, they will not be GE. I will also be getting in touch with the builder of our home to let them know that GE appliances are not reliable. GE needs to recall this dishwasher.
I bought a 1.6 cu ft microwave at Christmas, microwave failed within a month (electric burning smell and microwave quit). Contacted GE to replace and was given a run around (told to buy first, send them the receipt, then they sent a check). Finally they replaced now - have the same issue with the new one. Never buy a GE appliance, I certainly will not!!
GE microwave model JES1344ES. This is a stainless steel with black accent 1.34 cubic foot microwave oven. It looks great. The micro is heavy for its size. The stainless steel is brushed and low luster finish. The door handle is chrome as is some of the other accent pieces. The push button panel is easy to read and has a large knob for making manual time adjustments. The light inside is very bright. There is a rotating platter in the oven compartment that is not knocked off of its guide rollers very easy. The push button panel is a glossy black material that is easy to attract fingerprints. The preset times that are programmed in the microwave is the only part of the product that could be an issue. For example the popcorn button when used has burnt all of the different brands of microwave popcorn that we have tried. It is set about 30 seconds too long. There is no way to adjust the preset time that I can figure out. We set the time with the large knob manually and the popcorn comes out just fine. The preset times for the Auto Defrost are also a bit off. They are not long enough. We also have a Subzero freezer set at minus 20 degrees Fahrenheit so that may be too cold for the defrost presets. Overall the microwave is great except for the preset times that Ive mentioned. We use it daily and have done so for five years. It still looks excellent inside and out.
We recently purchased our second dishwasher in 16+ years (the other one (a Kenmore) is still running fabulously but staying with the sale of our former home - however I am tempted to swap it out with this new one from GE). This beautiful inside and out dishwasher has a couple main flaws that has me wanting my old dishwasher back. The buttons on the front are super sensitive, causing it to come on countless times a day as we get items out of cabinet above. This is not something we thought about. Our old one had the controls on the front but they were under plastic that you pushed... not actual buttons like this one.The second issue is minor. The rack on the bottom is set up very wide on one side and our dinner plates are smaller than some and they do not sit firmly in between the tines. The spacing is great for larger plates or serving items but not for medium size plates. We use a lot of bowls so the other side with closer together tines is always full. Like I said just a minor flaw. Lastly, the unit puts off a high-pitched sound during certain parts of the cycle. It is not really loud but it is bothersome if we are still in the kitchen when it is running.
Bought a GE Dishwasher on March 31st 2017. Used it in April & May, left June 1st for the summer so dishwasher was not used for 2 mo. Tried to use it in August when we got back it didnt work. Would not pump water. Called GE. They sent a service tech. out, replaced the pump, still didnt work. So next week they came out again & this time ordered a Computer board. Ever since then they have came out twice a month to repair dishwasher. Always something different. I requested 3 different times to have it replaced they refused. So I straight up asked if they were just trying to run me out of warranty & then drop me. Well, guess what - they came out for the last time on 4/5/2018 to repair it for the last time out of warranty. They turned me down every time to just replace it. WORST PRODUCT EVER. WOULD NOT RECOMMEND IT TO ANYONE. WORST CUSTOMER SERVICE EVER, POOR POOR POOR.
2 year old GE ADORA dishwasher - I am so disturbed tonight after seeing what happened to the protection rubber that is on the exterior of my dishwasher. I decided to buy a new dishwasher because the bottom tray would not stop when pulled out at the correct stopping point. Today I got my new dishwasher installed and when the installers pulled the old one out I was shocked to see that the protectant that I would assume was placed to protect my house was melted all over my wall behind the dishwasher. WOW. Talk about a MAJOR fire hazard. Thank God my house didnt catch on fire because of this faulty equipment. Check out my pictures and you will see the pile of protectant that was under, on my wall, and behind the dishwasher once it was pulled out. Sincerely concerned.
GE dishwasher GDT680SSH2SS - I don’t normally do product reviews... In this case, I am making an exception. This is without a doubt the very worst dishwasher I have EVER owned. I’m pleased with myself for buying the optional insurance when I bought the dishwasher from Home Depot. It has been repaired 6 times. It even had to have the main seal replaced. It flooded my kitchen and ruined my floor. My homeowners insurance sued GE. I think it worked fine for only 6 months...then it went downhill. It is extremely loud! It sounds like your dishes are being destroyed... No, I’m not exaggerating!I have NEVER had issues like this. I bought this GE as I really like the screen bottom so that large particles didn’t get caught up inside the pump etc... As I’m typing this, I have it set for Sani wash and the water isn’t hot at all, and it had standing clean water in the bottom when I opened it up this morning. I will also note, I rinse all my dishes before putting them in. I will never buy GE anything again.
Have used GE dishwashers before - were good. However GE no longer makes them, its just a name - now made by MABE (part of HAIER), Mexican with Chinese ownership, and this new one arrived with a factory fault - cracked tub which leaked immediately. Cracked tub seam and leak found immediately by service tech GEs site referred. Good news is the leak detector worked! Bad news - is we didnt install it right away (old one still worked and pandemic...) so it was a year before we got to it (was partly a gift). So - now MFR Mabe is giving us the run around and so far not doing anything about the faulty dishwasher they mfd and shipped through Home Depot. Dont be fooled as we were - GE is not actually GE anymore and the mfr HAIER/MABE are doing nothing to correct a factory mfg fault.
It is about six years old, great dishwasher. The bad part is the new detergent! GE profile, pre-rinse, preheat water, everything, including enough water. Hold everything, unfortunately, now aluminum must be hand washed. Good looking, curved front. Its great, I shudder to think what the new low water usage ones will be like. I HATE my new low water usage washing machine. I HATE the reformulated dishwasher detergent, can be used on anything aluminum, now I use lots more water hand washing all aluminum items!!!
I bought a brand new GE Dishwasher GDWT308VBB delivered October 3, 2012 which promised: 5-stage filtration with Piranha hard food disposer, 5 self-cleaning filters ensure clean dishes, dedicated silverware jets, highly pressurized spray jets target the silverware area for improved cleaning; steam prewash - loosens tough soils before any cycle virtually eliminating the need for soaking or pre-rinsing dishes; auto wash cycle - cycle automatically adjusts to soil level to maximize energy savings and ensure clean dishes; natural convection heated dry option, a drying element effectively dries dishes reducing the need to towel dry after unloading; 52 dBA sound level - nearly silent two-pump system cleans dirty dishes without disruption. No matter which cycle or combination of features I use, my dishes have yet to be cleaned. Contrary to advertising above, I do need to rinse dishes prior to cleaning in dishwasher and also rewash dishes after dishwasher cycle is completed. I previously had a Maytag which at 15 years old performed better than this new GE Dishwasher. I have written GE describing my dissatisfaction and expect their promises to be delivered.
Bought a PDT845SSJ2SS in June. Two months later, it has a leak. Good news, has a leak detector which shuts down the machine. Bad news is that it leaks and the leak detector worked! Called GE. We dont have an authorized service technician in your area. We will get back to you within 3-5 days. Three days later, after I had raised rain with my appliance dealer, he arranged for a local dealer to come look at the machine. Scheduled that appointment - it was Friday, and We only come to your area on Tuesdays and Thursdays. Next Tuesday is booked, so we will try for Friday. Then, someone from an organization called Platinum Services calls and says GE has assigned the ticket to them. Shes going to try to schedule a diagnostic appointment in the next 7-10 BUSINESS days. Told her to forget it (found out she was calling from Lowes and had to find a technician before she could schedule.) End of week 1. Following week, someone else from GE calls and asks if I was cancelling my service request. In the course of the conversation, she asks to confirm the model GE RANGE that I have. Kinda lost it on her... On Thursday serviceman from local dealer comes. Turns on the dishwasher - it leaks exactly where I had said it would. Need to order a part and GE will not expedite. End of week 2. Next week - crickets. Nothing, Nada, mushroom mode (in the dark and being fed BS). Called my appliance dealer today and told him to come pick up the dishwasher - says he cannot do that. I explained, “I will forfeit the money I paid - I dont want a dishwasher that leaks in the first two months of use.” He tell me GE released the part yesterday...whatever THAT means and he HOPES repairman will come next Tuesday to repair. So, I have had a new GE dishwasher for 3 months and it has only worked for 2. Be aware! I assume partial responsibility for this goat rope - I faithfully refer to Consumer Reports when purchasing appliances and electronics. I suggest you do the same... you will find GE listed AFTER BOSCH, KITCHENAID, KENMORE and others. Also, realize the GE brand is now a CHINESE company. Caveat Emptor!
I have many other things to do other than to voice my extreme and total displeasure with your company. GE - Huge Company, Small Customer Service. We purchased a GE microwave oven from ABT electronics in about August, 2013. In October, 2014 we had issues with the fan remaining on while the door was closed. Called GE. They said the unit was out of warranty by about 2 months. We felt that was a short period of time and that we called as soon as the issue became chronic.Had three service calls where the techs tried to fix a simple problem. First tech walked through our living room with dirty boots. Didnt fix the problem. Messed up our carpet. Bad attitude. Second call, two techs couldnt fix the problem. Said it was a door issue and they made some superficial adjustments. Problem not fixed. Third call, two more techs. Same result. In the meantime I tried to convince GE that I didnt want another service call. I wanted a new unit. No luck. I was offered a discount to purchase a new unit for around $300 or so. Im sure they spent more money on service calls than a new unit would have cost in terms of dollars and the reputation of one of the worlds biggest companies.Now, the fan for the unit stays on almost all the time after the cooking is done. Is this the best GE can do? If so, thats pretty sad. Tried to reach someone in sales who would get it. No such luck. DONT BUY GE AND IF YOU HAVE ISSUES DONT RELY ON A FACELESS, CLUELESS CUSTOMER SERVICE DEPARTMENT TO HELP IN ANY MEANINGFUL WAY.
GE Dishwashers are very dependable and do a great job. I have not experienced any issues with mine. The pricing is very competitive and easy on the wallet. You may be able to find a cheaper dishwasher but just remember, you get what you pay for.
Purchased the Maytag MDB7749SBM stainless steel dishwasher in December 2013. The dishwasher and install totaled $700, which for that price and with Maytags past reputation, I wrongly assumed that the dishwasher would last a long time. In May 2016, slightly over 2 years, the dishwasher started having issues with the control panel. The control lock would randomly activate. I would have to reset the circuit breaker daily, leaving it off for around 10 minutes. Even with trying to go through all the steps to resolve the issue, resetting it from the circuit breaker, sequence on the control panel, the dishwasher wouldnt work. I called Maytag and after 40 minutes on hold, they finally answered. They wanted $89 for a service call and for the $143 part, plus labor. Might as well just replace it with another brand like GE, or Samsung.
I recently had a service tech out to repair my dishwasher. Before I knew it, he was opening the unit and found a tube looking piece stuck in the unit. He was at my house for 15 minutes and the bill was over $250. He should have asked if I was okay with the procedure he was going to perform and the cost before proceeding. To make matters worse, the dishwasher is not cleaning dishes now. I sent a prior email to GE a couple of weeks ago with no response. I would have never spent this money if I had been given the option and certainly now I have been charged for a repair that actually made my unit worse than before since it is not cleaning the dishes like it did before the repair. I respectfully requested that my money be refunded and/or be given a credit towards the purchase of a GE appliance and have received no response. I tried calling and have been on hold for over 30 minutes now with no one picking up, despite the fact that hold time stated estimated wait time was 5 minutes.
I also have a GE Profile dishwasher with malfunctioning wheels. I read this site, and was comforted and enraged that I was not alone with my melting wheels. I sent GE customer service a note, explaining my problem. I also included a link to this site in my note. I explained that I was a loyal GE customer and that they should stand behind their products although my unit was no longer covered under warranty and did not qualify for the recall. GE responded to my e-mail with in 12 hours. They sent me a complete set of new wheels for my bottom rack free of charge, and sent out a technician to install them, again free of charge. They also e-mailed me to make sure I was happy and no longer had concerns. I am thrilled with my experience. Let me say that again I e-mailed GE and within 8 days (a holiday included), I had new wheels and a technician to install them at no charge.
My GE counter top microwave (JES1456), purchased from Home Depot less than a year ago, just stopped working today. No lights, or anything. The electrical outlet is fine. The GE warranty appears to be effectively meaningless. It is cheaper to replace the oven, than have it repaired. I will avoid GE products in the future.
Purchased a black stainless steel microwave model JVM7195BLTS. When we opened the box we realized the handle finish was stainless steel and not black stainless steel as the rest of the unit. The website picture clearly shows a matching black stainless steel finish on the handle. Store was unaware of any problems and reordered another one. They claimed the GE rep said they had a problem with the handles on these units but didnt tell the retailers.
We purchased a GE Over-The-Range microwave, model LVM1750DM1BB in late 2008 and had nothing but problems with it, from paint peeling off on the inside to buttons which did not work, to burning smell, until it finally quit completely. Nothing worked, nada. This was not a cheap microwave and, added with installation expenses, was a major purchase. Even so, it would cost more to have it repaired than the original costs combined. This is criminal, a total rip-off!
Have had my GE dishwasher for 15 years. Had initial problem with inner liner pulling away but got GE to replace unit. Has worked fine ever since. Nothing fancy just gets the dishes clean. Would have liked a bit more adjustability with the shelves.
I purchased a slate dishwasher in Oct, 2014. After the third cycle the soap would not dispense (door would not open) or the soap dribbled out and remained running down the door. I had to run the cycle twice to get the dishes clean and for the soap to dissolve. I called the store at which it was purchased. A tech came out and replaced a part. Did not work. After the second time, when the tech said nothing was wrong, even though he saw the soap running down the front door, I called GE. They sent a tech from a different store. After the eighth repair I told them I wanted it replaced. They had already replaced the soap dispenser twice, the control board and even told me to move the baskets (ridiculous). They also suggested I run hot water before the cycle! They said if it was repairable they could not replace it.We went back and forth with this and they finally agreed to replace it. Got the new slate dishwasher in July, 2015. After two cycles I started having the exact same issues! I will not deal with GE or ever buy another of their appliances. I will tell everyone I know not to deal with this company. Quality is terrible and service was extremely frustrating, having to take off work numerous times and wait hours for the service person. In the end, it never worked!
I cook a lot of popcorn in my microwave and it hasnt burn a bag yet. It warms food quickly. Also, it cooks bacon really good. But the best feature is the steam cleaner that saves me time. It steams for about 2-3 minutes then all I do wipe the steam off and its clean.
Ease of use, intuitive and good looking. Compliments my existing kitchen appliances and decor. I have a GE profile and has lasted now for about 6 years. I really don’t have any issues with the microwave and never needed any kind of service on it.
I bought a GE 1750 microwave in May 2011, which got caught on fire last March 2, 2012. Now, we have to go through all the hassles of having a repair tech come out and probably be without a microwave for months!
Our dishwasher has only ever served as a dish wetter or drying rack. It has NEVER CLEANED DISHES UNLESS they were put in the dishwasher already spotless. We have a GE Slate with hidden controls. Now, the racks are rotting away and the cost to replace them is nearly the cost of the entire unit. We are going to throw this one out and get a new dishwasher of another brand. DO NOT BUY GE DISHWASHERS!
My dishes always come out clean & the glassware always sparkles. I can use normal, heavy or light cycles. I can use heat to dry the dishes or turn that feature off & let them dry themselves. I think its just a normal size. Its white & matches my other appliances. This is the first GE Brand that Ive ever had. Ive had KitchenAid & Frigidaire models in the past and this one is as good as the others were.
GE Profile microwave Model: PEB7226SF1SS came as part of the builder installation. In the first year had issues with the microwave not starting intermittently and had to call GE support who sent in a technician who had to work on the door alignment and the switch was the problem which said to have fixed. About 2.5 year from purchase the heating seemed to be irregular which we did not take much notice and then it stopped working completely. We called GE support and did get the usual routine of the product being out of warranty and have to pay for the technician. While scheduling they realized they did not have a their own service person in the vicinity and was advised to reach out to local service person.Local technician diagnosed that the magnetron has gone bad and advised most manufacturers have 10 years warranty on the magnetron as they are supposed to last for a long time and I should reach out to GE. Having reached out to GE support again to our surprise were advised that unlike most manufacturers this product did not have 10 year magnetron warranty. Customer service, part service and customer relations kept redirecting to each other. GE does not provide an option to sell the replacement magnetron to the customer and now want their authorized center to be engaged and paid again to have the part ordered and installed. Disappointed with GE product quality, their stand on warranty compared to their competition and their service which has given me run around and no solution. I have written to them asking for solution which they havent responded yet.
My prior GE ref was 13 years old. New one, now four months old, has cut my electric bill by 40%, runs much more quietly. It is a 15.3 cu feet side-by-side; the top area of the refer side has a bulky light cover that interferes with what you can put on the top shelf. The pockets on the inside door of the freezer side are a bit too small. But, all things considered, it's a great unit and I'd probably buy it again, considering the price.
We bought a GE dishwasher and a GE oven/micro combo. We were told that we would have them in a week but it took three and a half weeks to get them. The dishwasher was damaged/defective and did not work; water leaked all over the floor several times and dishes wouldnt wash. They would not replace the unit but insisted that they had to service it. A couple more weeks passed and the repairman had to return thrice to finally get it to work. The microwave had a bent door that did not lineup properly when closed. Again, another repair was scheduled and we had to experience another service call. I have never had a worse experience buying appliances than I had at Pacific Sales. Kwam, the manager does not return phone calls. He made promises of helping us with a discount because of our troubles but has not kept those promises. Their contract installers are inept and unkempt. My appliances do not seem new since they were repaired and the door on the microwave is still not lined up as a new unit should be.This experience was an unmitigated disaster that should not happen to any consumer. Never will I buy anything from Pacific Sales or their parent Best Buy again. These problems are created by their management and their management does not care.
I like my microwave. It works alright but the fan on it is extremely noisy. This is the first GE microwave that is so noisy. Besides that it defrost food well, I like the different functions on this microwave. They work great.
We have a lower end GE stainless steel model that came with the purchase of our new build home. The washer is just average and does not have a huge capacity. For only 2 people in the house it gets the job done in general.
After about 5 months of owning the unit (GE dishwasher model GDT580SGFBB), the door latch sensor became defective and discontinued the wash cycle up to 6 times every use. I contacted the GE warranty department. Their consumer relations advocates treated me as subhuman. I never felt like a valued customer, my concerns and my time were never a priority. Instead I became a part of their research and development program while beta testing a defective product.After 6 months of futile repairs requiring multiple technician visits I was exasperated. I had submitted 4 separate warranty claims that often were mysteriously closed without my knowledge. I finally contacted the original retailer, Home Depot, and shared my experience. They catered to me even though it was well past the 90-day store policy. They gave me a credit for the purchase price so I could choose a replacement. Since I dont want to touch another GE appliance with a 10-ft pole, I chose another brand. Shortly thereafter I received a call from GEs Escalated Issues department offering to replace the unit. Evidently that lit a fire under them. But it was too late, my patience with GE has been exhausted. If this is the way GE wants to run their business, then it will be a fast-track way to dig their own grave.
Very heavy to mount above a stove, not enough watts. The model I have is 900 watts, too many options for cooking different foods, not many parts are available to make a repair on any of the GE microwaves, I would not recommend purchasing a GE.
Our GE microwave is 20 years old and still works great! Still looks pretty good too!! We do have a small crack and the start button is worn, however, we use it several times daily. Would definitely buy this brand again.
On 05/04/2014, our GE microwave over the stove unit burst into flames. My wife was sitting in our family room and heard the microwave fan start (spontaneously). Then she observed flames reflected in the kitchen window. When she went to the kitchen, she observed the interior of the microwave was aflame. The fire was extinguished with a spray bottle of water. The burning items appeared to be insulation. The fan from the microwave was with the burning insulation on the rotating plate.
I purchased a dishwasher and it doesnt clean all the dishes. They sent out a repairman on 4 different occasions (one came out twice) and each one gave a different reason why they think it wasnt working right (what we are doing wrong). Each time, we followed their directions and the machine still doesnt clean. A decision was made that they will not replace the dishwasher, but would offer us an extended warranty. I explained that an extended warranty is useless to me if the machine isnt working correctly now.
We moved in a newly built home and resided in this home for three years. The house came equipped with a GE Microwave: Model: JNM1541DM5BB, Serial: ZZ 201867 L. While in the house the microwave came on by itself with flames coming from the center of the unit. The plastic in the center of the unit was on fire. Had I not been home at the time this took place, I would not have a home to live in today. A review of the construction of this product is needed. An investigation to the cause of this mishap is needed.
I like the look of the oven but it took 3 shots to get it right. I had some bad luck with 2 out of 3. It seems the first 2 were damaged. I know many people would have given up but I owned one before this one and the only reason I gave it up was remodeling. The oven worked fine after 5 years. I guess I gambled on past performance and it still paid off. But I am really not sure about the door sometimes because it is a big door and it can seem tinnee and cheap at times. The overall performance is good and the looks are what I was looking for.
I purchased a GE dishwasher, stove and refrigerator in December 2012. All 3 appliances have broken, needed parts (which were also broken) and I still have appliances that arent working appropriately. The dishwasher door broke and it doesnt clean or dry well. The induction stove (the main burner) doesnt work and the replacement part was delivered to my house and that was delivered broken. The fan in the refrigerator broke and still remains broken. I have had nothing but headaches since the day the appliances were delivered. I would not recommend GE appliances.
Ever since I bought this dishwasher in Jan 2014 it hasnt dried properly. Finally had a tech come out and he told me the water wasnt hot enough. How is it energy efficient if I have to raise the heat in my water heater to get the dishes to dry???? Very dissatisfied! My old dishwasher (with plastic lining) dried the dishes with no problem. I had it for 16 years before I had any problems with it. This new one is a problem from the first time I used it. No GE ever again!
We moved into our home just over a year ago. We replaced all of the kitchen appliances; refrigerator, stove, microwave, and dishwasher with GE slate gray appliances. This was in November, 2014. On New Years eve (2016), the dishwasher flooded the kitchen. I removed the kick panel and saw water pouring from the pump. After the holiday, we finally got in touch with the appliance repair shop who handles GE warranty work in our area.They contacted GE on our behalf to see if GE would stand behind a product that was just over 1 month out of warranty. Bear in mind, this wasnt something simple like an indicator light burning out, this failure was catastrophic. GE basically told them (and us) to pound sand. We are a 2 person family. The dishwasher was used maybe twice a week during the year weve owned it. Amazing quality! Now Im looking forward to watching the rest of this stuff fall apart. It looks like the life span of the product and the warranty period are the same. How handy for GE. They must not have to depend on repeat business or take these negative reviews seriously.
I am so disgusted. My 1 year and 2 months old microwave could have burned down my house. It got very hot so much you couldnt even touch it! Microwave product code JES1344SK. This should be a recall and customers should not need to have to pay for these to have them fixed. GE should be grateful this didnt start the house on fire and no one was killed by it! I will never by GE again!
Were using a white GE Digital Microwave Oven at home Model No. JEI2870SPSS. We got it from Ansons a few months ago when our previous Kyowa was broken beyond repair. The price is reasonable, the usable space inside is adequate and the exterior design goes well with our kitchen. It has touchpad controls which are very easy to use especially with the pre-programmed settings like steam cook and snacks. So far it has worked very well. Its quite excellent at defrosting meat and evenly heats our food. We have no problem cleaning it and its pretty silent when in use. I hope this one lasts us longer since its pricier than the Kyowa and because use of the microwave less these days because they say the radio waves emitted by these machines cause cancer.
GE dishwasher model # GDF610PGJ5BB was fine the first year and a half. It began making noise with electronic control panel beeping for no reason. The wash cycles were incredibly long. Finally after reaching the 26 month mark, the electronic panel gave out. Having no warranty, I called the repair division of the appliance store we had purchased it from. They were to charge me $90 just to come out and look at it. With the purchase price just under $500, I wasnt willing to take the chance of repair costing a third or half of the purchase price. Regretfully, we decided to give up on repair of this dishwasher. We decided to purchase a new dishwasher, but certainly not a GE.
I purchased the GE Caf Advantium Oven Model No. CSA1201RSS. This is supposed to be one of their top of the line Microwave/Speedcookers and at $699.00 it should be. Within the first few months with little use, it made a loud buzzing sound and it went dead as if the breaker tripped. It was under warranty and a GE tech came out and repaired it free.The problem was the Magnetron, a key component inside the unit. I was shocked to see that the Magnetron was made by LG. I bought a GE because I did not want an LG, but I ended up with a GE with LG parts. The unit worked for several months and now it will not heat anything. I have only had this unit for 13 or 14 months and it is broken for the second time. I called the 1-800-GE-CARES to learn that they do anything but care. They told me it was out of warranty, but the parts are covered.It will cost me $99.99 for the tech to come out plus the cost of labor to repair the unit, which varies based on what needs to be repaired. This is unacceptable. There is clearly something wrong with this unit. I have had microwaves last 10+ years with no issues, and one of them was a GE! I thought GE would stand behind their products better, especially since they can see I had prior problems with this unit. This is a $699.00 tin can.
Dishwasher has been running 3 hours and it still has not finished. It is the loudest dish washer I have ever owned and this is the 5th house I have owned. To top it off I just paid $270.00 for a GE professional to come to our house to troubleshoot our problems and it fix the issues. Guess what, problem not fixed and GE has my hard earned money. Thanks, GE.
Bought a new GE microwave cafe series in May 2014. Within one month the handle which was not stainless steel started to peel and cut my wifes hand. GE sent a replacement new door for the unit that did not close. Then he had to transplant the handle from the new door to the old door. A month later the unit failed. A new replacement unit took 2 months to replace. It has worked 3-4 weeks and has also now totally failed. Our experience with GE CAFE microwave and GE service process is poor to miserable. I would not recommend this product or their service to anyone.
We purchased the suite of Cafe appliances. After one year of service, out of warranty of course, the touch pad on the microwave quite working. The touch pad on the dishwasher has several lights that do not work. These products are insanely inferior. If you are considering purchasing, I would buy anything but GE.
I purchased this GE Adora dishwasher about 3 years ago from Home Depot and it cost about $550 which I think should translate into a well made dishwasher. I only run it about twice a week so it gets low use. On inspection this month I noticed the racks were already starting to rust and that there was a tear in the door gasket. I called the 800 number for GE consumers and they told me they could order me the racks for $200 a piece and that they would send out a repairman for $139 plus the $40 part. This is more than the dishwasher cost. They also told me I should have purchased the extended warranty and that this particular dishwasher has only a one year warranty. What happened to GE? My family has GE refrigerators for years without an issue and my dishwasher is already exhibiting problems after 3 years.
Ive been battling this dishwasher since it arrived 9 years-ago. It was a warranty replacement we were stuck with from GE. Plus, we paid $300. We could never get it to clean dishes, no matter how we loaded it or what we used, so we gave up and hand washed dishes for years. This year, I am committed to getting the dishwasher working because of hand eczema. I took it apart and cleaned the sprayer arms, filter & wiped it down completely. I also ran a dishwasher cleaner through it. I finally got it to clean dishes, but only if they are thoroughly rinsed first and on the Pots/Pans setting. After a month, it stopped cleaning my dishes again. I took apart the dishwasher again, and cleaned everything. Now, glasses on the upper rack in the back are not all getting clean. I never overload it. Im convinced that GE Dishwashers are just junk. Someday, Id love to find a dishwasher that actually works. :-( Frustrated!!!
Very easy to clean. Also, very reliable product. Its a built in above the stove, various levels of cooking and I love the 30 sec button. Black turntable with built in clock. Ive owned several GE products and find them very easy to work and user friendly.
Since 2010, our 2006 GE 1.1 cu. ft. countertop microwave oven model # JES1136WL has had power failure problems. It began in our previous home and now in our next home. All of a sudden, Id check the panel and it would say PF, which means power failure. So, Id reset the clock and there it is, ready for the next usage. Over a year later, in our new home, as of yesterday, it will start and immediately cut off. Now, weve been using this microwave in the same plug since May and now its October. So, what happened? Today, Im looking for the users manual and have located it online. But it appears that the PDF GE has for it, the Adobe document, has a problem. So, Im going to check it on my laptop, as this is my PC. Thank God we only paid under $100 for it. On some of these consumer complaint stories, the person paid a great deal for theirs.
I bought a GE microwave in June 2011. Paint started peeling off the inside top soon after purchase. Now, all the paint is gone and GE doesnt care and Walmart wont replace it. So today, I bought a Panasonic. Maybe it will last. Its fifty dollars cheaper, too.
Sometime in the 1970s, my mother bought all new GE appliances; a refrigerator, a kitchen range-microwave combo and a dishwasher. After her death my husband and I moved into her house and continued to use these appliances until 2007. The refrigerator and dishwasher are still going strong as of now... October 2014. The refrigerator only needed the drainage line cleaned. The range began to have some electrical shortage problems and rather than try to repair (which is what we should have done with both appliances), we decided to replace the refrigerator and range/microwave. We bought new GE appliances; a GE refrigerator (my brother put the old one in his shop), GE microwave and GE range. The new refrigerators icemaker would not work property when we got it and the microwave (Model #JVM2070SK02) quit early this year (big difference in the old microwave at 30 some years use and my new one at only 7 years use). Because my husband was diagnosed with a brain tumor and I was the only caretaker, I was not able to address the malfunctioning icemaker immediately. In fact, because of my husbands hospitalization, I wasnt even at home during that year enough to use the icemaker. WOW! What a ripoff GE is selling to consumers. My complaints wont solve my problems nor the problems experienced by other people who bought these defective appliances but it helps to vent my anger. Just recently a small leak in the waste-water drain hose (easy to replace) sent me scurrying to find a new dishwasher but when considering the replacement of my 1970s dishwasher and the reliability of my newer appliances, I decided that my 1970s dishwasher will outlast anything I could replace it with. So I decided to replace the waste-water drain hose myself.What a sad appliance market we have in the US when buyers have to replace newly purchased appliances anywhere from a few days to a few short years after purchase. I think appliance companies intentionally produce inferior, unfixable products so consumers will replace their inferior ones with new inferior models thus keeping up sales. Do we have a choice? I lived before dishwashers and microwaves and I can live without either now. I would prefer not to go back to wood cook-stove and an icebox but I may not have a choice (I actually have an icebox if needed). Is there any way to hold companies responsible for the products they produce? If anyone out there has had longevity of 10 years or more use from a newer appliance line, that is appliances made since 2000... Please share the producers name with rest of us. GE isnt what it used to be and neither are many other US brand name appliances.
Five years ago I purchased a brand-new condo w/ a GE Nautilus dishwasher installed. This machine has NEVER worked right. Issues: 1. The detergent cup that closes, consistently gets stuck shut, hence only half of the detergent gets dispensed and a second cycle is usually needed to get the dishes cleaner. 2. Dishes are never really clean. Theres always at least one dish that has something left over on it, but its usually multiple dishes. 3. Lower rack started rusting out after 3 years of very light use (used approx 3-4 times a month). Loud. Louder than my washing machine. 4. Replacement parts are ridiculously expensive. A new lower rack is approx $100. My condo also came with a GE refrigerator. It too is junk. Never again...
GE Quiet Power 3. I overall like the dishwasher. It does a good job of washing the dishes, but not a great job. They need prewashed if very dirty. The soap dispenser often cakes if using powder. It is quiet. Cannot tell how much time is left on cycle.



