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GE Refrigerator Model GTS22KMNRES
GE Refrigerator Model GTS22KMNRES
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GE Refrigerator Model GTS22KMNRES

GE - 21.9 Cu. Ft. Top-Freezer Refrigerator - Slate

Keep healthy snacks and fresh ingredients accessible with this spacious GE refrigerator, which features ample shelf space and full-width door bins to accommodate all your groceries. LED lights help you find what you need.

Manufacturer: GE

MODEL: GTS22KMNRES

MSRP: $983.00 USD


GE Refrigerator Model GTS22KMNRES Error Codes

CODE: FF  
PROBLEM: Check frozen food for thawing because the temperature is rising too high. 

CODE: PF  
PROBLEM: The power to the refrigerator has been interrupted. 

CODE: CI  
PROBLEM: Check the icemaker for proper operation. 

CODE: dE  
PROBLEM: The defrost system has not operated properly in the last 24 hours. 

CODE: CC  
PROBLEM: Check the temperature controls because the temperature for the refrigerator is incorrect.


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Related Error Code Pages:
GE Refrigerator Error Codes, GE Range Error Codes, GE Washer Error Codes, GE Dryer Error Codes, GE Microwave Error Codes, GE Dishwasher Error Codes, GE Water Heater Error Codes,

Related Troubleshooting Pages:
GE Refrigerator Troubleshooting, GE Range Troubleshooting, GE Washer Troubleshooting, GE Dryer Troubleshooting, GE Microwave Troubleshooting, GE Dishwasher Troubleshooting, GE Water Heater Troubleshooting,

Related Repair Pages:
GE Refrigerator Repairs, GE Range Repairs, GE Washer Repairs, GE Dryer Repairs, GE Microwave Repairs, GE Dishwasher Repairs, GE Water Heater Repairs,

Related Parts Pages:
GE Refrigerator Parts, GE Range Parts, GE Washer Parts, GE Dryer Parts, GE Microwave Parts, GE Dishwasher Parts, GE Water Heater Parts,


GE Refrigerator Model GTS22KMNRES

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Product Reviews:

Dishwasher is very loud. Even on the longest setting, it doesnt get the dis
Dishwasher is very loud. Even on the longest setting, it doesnt get the dishes clean. The rack system, both top and bottom, isnt set up to handle a lot of items. Very poor quality and design.
Published: January 19, 2018
Debra of Milwaukee, WI
Source: consumeraffairs.com

We bought a GE dishwasher after owning a KitchenAid. The GE is quieter, was
We bought a GE dishwasher after owning a KitchenAid. The GE is quieter, washes better, takes longer, but it doesnt really matter. I use Quantum tablets and everything is always clean when we are done.
Published: January 22, 2018
John of Mechanicsburg, PA
Source: consumeraffairs.com

28 Inch Front Load Washer with 4.9 cu. ft. Capacity, 13 Wash Cycles, 1250 R
28 Inch Front Load Washer with 4.9 cu. ft. Capacity, 13 Wash Cycles, 1250 RPM, Steam Cycle, Steam Assist, Time Saver Option, Sanitize Cycle, Energy Star in White. Overall this machine is top of the line. Purchasing a home appliance is like purchasing a vehicle. I took my time and reviewed and compared before purchasing. About 3 months. I had just purchased a home and so you want an appliance that is going to last. It has a 10 year warranty. It has 3 color options. It's cosmetically attractive. It also is elevated which is a smart choice for a basement machine in case you have issues with water in your basement.
Published: May 23, 2020
Jennifer of Warren, MI
Source: consumeraffairs.com

GE Profile GLD4408RBB: Bought this dishwasher at Home Depot 2010 for our FL
GE Profile GLD4408RBB: Bought this dishwasher at Home Depot 2010 for our FL condo. We visit there periodically, dont rent out. We have used this dishwasher probably 50 times since buying. It never wash dishes well, leaving residue and we do clean them first. Now it doesnt drain; seems like pump not working. Its only five years old and hardly used. Its not worth having a repairman for labor and cost of parts. Very disappointed with GE product and wont buy another one.
Published: January 18, 2015
Janet of Monroe Township, PA
Source: consumeraffairs.com

After only 4 hours of installation, the microwave turned on and the fan and
After only 4 hours of installation, the microwave turned on and the fan and light came on. It was not cooking anything. Inside of microwave was hot and I could smell a burnt electronics smell. I unplugged it, waited a few minutes, and when I plugged it in, it started up again. The LCD screen was scrambled, all lit up. Opening the door stopped the unit, but it started again when I plugged it in.
Published: March 5, 2012
Joey of Woodinville, WA
Source: consumeraffairs.com

GE Model JVM1540LM5CS - Fire inside microwave while making popcorn. Top cen
GE Model JVM1540LM5CS - Fire inside microwave while making popcorn. Top center piece, inside microwave, caught on fire. Was able to quickly contain the fire to the circular plastic cover which I removed. Called GE customer relations for service. The service technician that came to repair our microwave said he had just come from a customer with the same problem. Sounds like GE should take a close look at the plastic piece that catches fire and see about replacing it with one that wont burn.
Published: December 4, 2013
Jack of St. Augustine, FL
Source: consumeraffairs.com

I had a new house build and it came with all GE appliances. The dishwasher
I had a new house build and it came with all GE appliances. The dishwasher Model GDT530PSD255 was not drying the dishes and the run time could be as much as 3 hours. The service man was there with in week. He said the dishwasher was working properly. After running through the cycles he said its working just fine. I open the door and it was all wet and the silverware tray and the silverware was wet and some soap was still on the door. He said everybody complains about the same thing. High efficiency Dishwasher have long run cycles and most dont dry to well. The silverware trays hold water because the tray sides are flat (horizontal) and that holds about a half of cup of water. All they have to do is put them on a 45 degree angle and the water will run off. Apparently it worked well on paper and no one actually ran it through its cycle. Needless to say I hate this dishwasher and its almost at the point to do them by hand. A lot of time is spent drying off dishes and silverware.
Published: April 7, 2014
John of Myrtle Beach, SC
Source: consumeraffairs.com

We purchased a new home with a GE Profile dishwasher installed. Since the
We purchased a new home with a GE Profile dishwasher installed. Since the day we had it, we have never been satisfied with the cleanliness of the dishes. They frequently come out covered in food and must be rewashed. We now routinely prewash everything in the sink and we always use the cookware setting to wash everything. Despite this, we still have to re-run loads because they are not clean.I am convinced that there is a design error with our dishwasher, because the top dish shelf obstructs the door of the soap compartment and prevents it from fully opening. After a load has run, you can still see leftover soap dried and crusted in the soap container. If the dishwasher cannot even wash the soap out of the soap compartment, no wonder our dishes are not clean.
Published: August 26, 2011
Courtney of Spring, TX
Source: consumeraffairs.com

I also bought a stove as well as the dishwasher. We Told them with great co
I also bought a stove as well as the dishwasher. We Told them with great concern to put a extra warranty on the more expensive item, which was the dish washer... more could go wrong. We all agreed, including sales person. Day before the first year, the dish washer was not draining good. They said the warranty was running out. I told them, I had got extra yr warranty. The robot voice said it might be over. The repairman came in, and said the same thing. The repairman replaced everything in the dishwasher. It took him 3 visits. He got it working. He claimed there was an extra orange ball in the part and that why it didnt drain well.I started using it for 2 weeks and it stop draining completely. When I bought it the salesperson said, See I added the extra warranty on. But unbeknownst to me, she put it on the stove... How the heck am I supposed to know she did it wrong. I call the company and they said, Look at your receipt. And sure enough, it was on the stove. Looking at it and how the salesperson made it sound, it was understood by all that the warranty was on and I had an extra yr on the dishwasher... I looked at the receipt. Had a list of what I bought the warranty and we were good to go. Everything was replaced in it, everything. It was a mechanical issue and yet here it sits not working and I havent even paid for it. I am disabled and was give a lemon. I would never recommend a GE anything. This was a first... I usually buy Whirlpool and never ever had a problem... Theyre selling lemons and they know it.
Published: June 3, 2014
Carol of Enfield, CT
Source: consumeraffairs.com

This microwave (jvm1540dm5ww) works fine but the plastic door is fracturing
This microwave (jvm1540dm5ww) works fine but the plastic door is fracturing into bits. I expect this is because of faulty plastic in China. Cheap alternatives for fast profits. The machine is out of warranty. Replacement door is almost 160$ with shipping. Planned obsolescence by corporate America. This machine works fine but is a waste because I don’t trust the replacement materials to be any more stable. I rated this a two because the actual operation is fine. Sorry GE. I will not buy your brand.
Published: March 11, 2018
Jeff of San Diego, CA
Source: consumeraffairs.com

I purchased new home with new GE appliances. The dishwasher from day one ha
I purchased new home with new GE appliances. The dishwasher from day one has been a problem. It constantly leaves water droplets inside on top, sides and door of dishwasher as well as all plastics are covered in water after even using heated drying selection. I was told after 2 visits by GE repair that it functions as designed. We have water softener, use rinse agent and quality dishwashing detergent, and the water temperature is within acceptable range.
Published: March 12, 2012
Sharon of Gilbertsville, PA
Source: consumeraffairs.com

Worst experience ever. Bought the dishwasher in Jan 2014. The washer does n
Worst experience ever. Bought the dishwasher in Jan 2014. The washer does not wash. Three different technicians have passed by, cant fix the machine. Awful customer service, routine answers, file not assigned, cant talk to a manager.
Published: September 22, 2014
TK of Pierrefonds, QC
Source: consumeraffairs.com

I purchased my GE Microwave about a year and a half ago. It has served me w
I purchased my GE Microwave about a year and a half ago. It has served me with flying colors till yesterday. To explain, I was boiling a small plastic pan of water for some rice. I have done this many times in the past. In the middle of the cooking cycle I heard a loud bang from the microwave. I stopped the cooking cycle and opened the door. To my surprise the glass turntable had shattered into several pieces. I cleaned out all the broken glass and tested the microwave. It seems to be working perfectly with the exception of the glass turntable. A new one was ordered. No further action is required. This is just an information for GE.
Published: November 27, 2014
Hastings of Los Lunas, NM
Source: consumeraffairs.com

The microwave was purchased for above the stove. Its clean line and easy to
The microwave was purchased for above the stove. Its clean line and easy to use detail made it perfect for my little kitchen. Price was even better. Clearly, I would suggest checking value when shopping. Sometimes you pay more for another brand name and miss a real bargain.
Published: July 15, 2019
Glenda of Fenton, Missouri
Source: consumeraffairs.com

I purchased a GE over-the-range microwave, GE Profile **, on 2/22/2005 as p
I purchased a GE over-the-range microwave, GE Profile **, on 2/22/2005 as part of a kitchen renovation. I also purchased the GE Profile dual-fuel range, **, and the Profile ** refrigerator at the same time.I am now having to replace the over-the-range microwave as the interior enamel is chipping off in chunks rather than the discreet amounts in the beginning. The dual fuel range burst into flames and was replaced 3 years ago (the line was eventually recalled). The tracks that support the drawers in the refrigerator are breaking off slowly but surely, meaning they will not be useable shortly. I would not take a GE appliance as a gift.
Published: October 31, 2011
Carol of Lewisburg, WV
Source: consumeraffairs.com

My 5 years old over the range GE Microwave Oven in my old house had a keypa
My 5 years old over the range GE Microwave Oven in my old house had a keypad malfunction. I replaced that oven with a different brand. This time, my 2 years old GE profile microwave in my new house has the same keypad shorted like other users posted. I was hesitating to buy this brand at the time. But the look and match with other appliances, plus the good deal from vendor, I gave it another try. I made a terrible mistake. No more GE appliances for me.
Published: August 23, 2011
Joseph of Oklahoma City, OK
Source: consumeraffairs.com

We have the dishwasher, fridge and stove from the GE Cafe series. In the 2
We have the dishwasher, fridge and stove from the GE Cafe series. In the 2 years that we have had them, we have become pretty acquainted with the local repair people because there hasnt been one month when all three were working at the same time. The fridge had to be replaced (we lost over $1000 in just food) - the replacement fridge had to be repaired. The customer service is awful. They are just trained NOT to be helpful. GE takes no responsibility for putting out such low quality, high priced appliances. I will never buy GE again and hopefully these reviews can save you the same grief and hopefully money (we have to pay for service repairs). Buy anything but GE, one star - is one too many!
Published: May 31, 2013
Jules of Sudbury, ON
Source: consumeraffairs.com

I thought that making a purchase of GE products would be a positive experie
I thought that making a purchase of GE products would be a positive experience especially with GE Customer service - should they be needed for resolution of any complaints. Wow... was I wrong! I purchased a GE Microwave (junk), a GE refrigerator (junk & previously submitted a review), a GE Stove (no problem - so far) & a GE Dishwasher (junk) & this review is based on this product. All of the aforementioned GE products were purchased at the same time. The dishwasher began to leak & malfunction. I called GE & they put me through the paces - the beginning of another terrible experience. I was directed by GE & RC Willey to Consumer Electronics who send out a repairman who proceeded to rip me off for 165.00 for a part that didnt work! C.E. denied sending a serviceman to service the dishwasher! I returned to GE for help in getting my dishwasher back in service. The ONLY solution that they offered me was a replacement that I had to purchase! Bottom line the experience cost me close to 675.00!! The Original GE Dishwasher cost me 1,000.00!! GE refused to take the dishwasher back or even give me any type of credit for what I have. What I have now is another GE piece of junk that I had to pay full price for - $550.00 + tax, etc... The washer runs forever - does a terrible job in washing & rinsing & leaves a film & a white powder-like film on the glasses. Ive changed detergents in an effort to get a decent wash out of it & that hasnt worked. I am so sorry that I spent so much money for GEs Top of the Line appliances only to end up frustrated with GE Junk & a Customer Service Department that was just as good as their product. I would NEVER purchase or even think of purchasing another GE product!!! My advice to anyone considering purchasing ANY GE Product is Dont Do It.
Published: June 26, 2015
Jeff of Bountiful, UT
Source: consumeraffairs.com

GE dishwasher caught fire - not part of recall. I arrived home for lunch to
GE dishwasher caught fire - not part of recall. I arrived home for lunch to find smoke alarm going off and kitchen hot and hazy. Determined it was dishwasher and opened to thick black smoke pouring out. Heat so extreme cups/dishes and racks and spinning thing on bottom had melted and adhered to elements, each other and bottom. Parts of the dishwasher itself are warped (steel!). Granite countertops too hot to touch and wood cabinetry surrounding it darkened. Dont know the extent of that damage yet. Thank GOD I came home for lunch- I normally do not. I truly believe our house would have been on fire.
Published: October 11, 2016
Anthony of Destin, FL
Source: consumeraffairs.com

New home community - all GE appliances. Model PEB7226SF2SS microwave scorch
New home community - all GE appliances. Model PEB7226SF2SS microwave scorching and catching on fire; GE doesnt stand behind their products and homeowners cant use because products our dangerous (per tech).
Published: July 9, 2019
Paula of Rowlett, TX
Source: consumeraffairs.com

Our microwave (GE model JEs1655DR1BB) is only a couple of years old (if tha
Our microwave (GE model JEs1655DR1BB) is only a couple of years old (if that). Today, my teenage son went to make microwave popcorn and the microwave made the most horrendous noise and started sparking behind the panel on the side. It lit up the entire room. I went and checked to make sure there wasnt something foreign in it (there wasnt) and stupid me thought maybe it was the popcorn so I tried a bowl of water. It did the same thing again. I am just thankful it didnt start an actual fire, but I am furious!
Published: September 23, 2012
Wendy of Oregon City, OR
Source: consumeraffairs.com

My 4-month old dishwasher started to leak so I called GE to repair since it
My 4-month old dishwasher started to leak so I called GE to repair since it is still under warranty. Technician said there was a superfluous piece on the gasket which he removed. Dishwasher was fine for about 2 cycles when it started to leak again. As GE do not have a weekend service I had to take a second half day off work. Different technician said the gasket was not pushed in correctly and I should check it each time before running it. Shouldnt this be part of the design - a gasket that stays put?! Ran the dishwasher. Water all over the floor. The new floor that is getting ruined by this clearly faulty appliance.
Published: April 27, 2016
Teri of Springfield, NJ
Source: consumeraffairs.com

Microwave Oven-Space Saver Model JVM6172DF1WW - This is the same problem th
Microwave Oven-Space Saver Model JVM6172DF1WW - This is the same problem that is well documented across the web regarding this POOR General Electric product. I purchased the microwave about 14 months ago and the keypad abruptly stopped working. After checking the electrical circuits from the main box to the device, I determined that the problem is not due to the electrical connection. GE appliance division has been in a poor state for a long time now. The company manufactures this product outside of the U.S., in this case Malaysia, and obviously has a poor quality assurance - quality control plan in place. Couple the production issues with poor customer service and you have a huge, well respected company that is putting out shoddy work.I will be trying to get someone to take responsibility for this problem within General Electric but recognize that any success in that respect is a long shot. My message to other consumers is succinct and to the point - DO NOT purchase this product with your hard earned dollars. Go with another brand with a company that stands behind its products and wants to keep the customer coming back for more. GENERAL ELECTRIC is not one of those companies.
Published: May 31, 2015
jim of Aurora, CO
Source: consumeraffairs.com

Bought a PDT845SSJ2SS in June. Two months later, it has a leak. Good news,
Bought a PDT845SSJ2SS in June. Two months later, it has a leak. Good news, has a leak detector which shuts down the machine. Bad news is that it leaks and the leak detector worked! Called GE. We dont have an authorized service technician in your area. We will get back to you within 3-5 days. Three days later, after I had raised rain with my appliance dealer, he arranged for a local dealer to come look at the machine. Scheduled that appointment - it was Friday, and We only come to your area on Tuesdays and Thursdays. Next Tuesday is booked, so we will try for Friday. Then, someone from an organization called Platinum Services calls and says GE has assigned the ticket to them. Shes going to try to schedule a diagnostic appointment in the next 7-10 BUSINESS days. Told her to forget it (found out she was calling from Lowes and had to find a technician before she could schedule.) End of week 1. Following week, someone else from GE calls and asks if I was cancelling my service request. In the course of the conversation, she asks to confirm the model GE RANGE that I have. Kinda lost it on her... On Thursday serviceman from local dealer comes. Turns on the dishwasher - it leaks exactly where I had said it would. Need to order a part and GE will not expedite. End of week 2. Next week - crickets. Nothing, Nada, mushroom mode (in the dark and being fed BS). Called my appliance dealer today and told him to come pick up the dishwasher - says he cannot do that. I explained, “I will forfeit the money I paid - I dont want a dishwasher that leaks in the first two months of use.” He tell me GE released the part yesterday...whatever THAT means and he HOPES repairman will come next Tuesday to repair. So, I have had a new GE dishwasher for 3 months and it has only worked for 2. Be aware! I assume partial responsibility for this goat rope - I faithfully refer to Consumer Reports when purchasing appliances and electronics. I suggest you do the same... you will find GE listed AFTER BOSCH, KITCHENAID, KENMORE and others. Also, realize the GE brand is now a CHINESE company. Caveat Emptor!
Published: September 12, 2018
James of Ridgeway, SC
Source: consumeraffairs.com

I cant remember the exact date of purchase for my GE Spacemaker microwave o
I cant remember the exact date of purchase for my GE Spacemaker microwave oven. I have a receipt somewhere, but I have receipts for repair dated 2002. It is for a door seal gasket for the microwave. A model JVM60 GE Spacemaker installed over the range.The microwave worked perfectly for several years. Then one day, when I pressed the start button, I noticed a small fire inside the window above the control panel where the time is displayed. I called repair man; I was told that it was the circuit board, and GE was not able to send repair spare part. Since then the microwave is only good for displaying the time, and storing my everyday pan. I do remember paying $400.00 for this microwave because I purchased it at my employment. It would seem to me a company making a $400.00 appliance would be backed by a circuit board, which they know would go bad in a short time. Thats why they only had a one year warranty guarantee.To show you the difference in a microwave appliance, I purchased a small counter top microwave in 1997; it still works like a charm, and I use it every day. From the negative reviews I read on these Spacemaker microwaves, I firmly believe there should be some compensation to us consumers for the money spent, plus the hazards we experienced. If that is not agreed, then all of us consumers should file a class action suit against GE.
Published: July 22, 2011
Shirley of Alpine, CA
Source: consumeraffairs.com

GE Cafe Series dishwasher model # CDW9380N20SS is a fire hazard. Three days
GE Cafe Series dishwasher model # CDW9380N20SS is a fire hazard. Three days ago, our GE Cafe Series dishwasher nearly caused a fire. If I had not been home that day, it surely would have. I ran the dishwasher as usual and went about my day several hours later. I detected a strange acrid smell and with my five-year-old who was ill and at home that day, discovered the dishwasher door was burning hot to the touch. I needed a potholder to open the door. Once opened, there was a blast of heat and smoke. I needed to use oven mitts to protect my hands from the heat to pull the racks out and handle the dishes. The heating element did not deactivate at the end of the cycle.If I had not been at home, the house would have been destroyed as all the plastic items on the top rack in the dishwasher melted. In addition the plastic parts of the lower rack, the wheels and their clips; the silverware holder; covers; the clips that hold the pot tins in place were destroyed, to the point that the majority of our silverware was coated with plastic. The plastic on the lower water dispenser has been demolished; it completely melted more than 50% of the plastic covering on the arm and is charred and burned. We are so lucky to still have a home!The door must be kept open. When the door is closed, the element super heats and presents a major fire hazard. We have noticed that there is a recall for similar models with plastic tubs, but ours has a stainless tub. GE needs to broaden the recall to include all these models. This is a serious issue that needs to be addressed immediately. Our GE Cafe Series dishwasher model #CDW9380N20SS was installed on October 1, 2008. I would not be surprised to find that parts from the recall in April 2008 were also used in the Cafe Series. I have discovered in the few days since the DW units malfunction that there are over 1000 complaints listed with similar, even identical complaints, on multiple internet sites with the same problems.
Published: January 20, 2013
Mary of Norwod, NJ
Source: consumeraffairs.com

However, the GE Monogram Microwave ($499 at Best Buy) broke down 17 months
However, the GE Monogram Microwave ($499 at Best Buy) broke down 17 months later, a few days before Thanksgiving 2015. GE claimed it was out-of-warranty, and I would have to pay $99 to have a technician look at it, and would charge for repairs. We are stuck with the GE Monogram Microwave as it is a built-in unit and our cabinet is built around it. So we went and got a new one from Best Buy. When the new one came and when we removed it from the box, it had a large dent in it - a very large one. It clearly indicates a shoddy QC job, as the unit should not have left the factory with such an obvious dent. We asked BEST BUY to replace it, but a new one is not going to come till after Christmas. So it was 2 strikes against GE Microwave ovens for me.We spoke to GE and they were not very sympathetic, and amazingly did not even apologize for the inconvenience caused!! They just stuck to their out-of-warranty mantra, which I understand. But then the occurrence of a second event with another GE Microwave, and the inconvenience of sending back a big dented one was also not acknowledged or perhaps even understood by their CS representative. So it is strike 3 against GE Appliances for me.I would never recommend GE microwaves and was totally disappointed with the Customer service of the GE Appliance division. I also have GE Cooktop and two GE wall ovens and shudder to think what will happen if they should break down. Just sharing a sad experience that holds some lessons for me and my family and friends. (Rethink buying GE Appliances.)
Published: December 22, 2015
A P. of Cranbury, NH
Source: consumeraffairs.com

Entire inside is plastic crap. Dishwasher is very loud and takes a long tim
Entire inside is plastic crap. Dishwasher is very loud and takes a long time. Racks are ok but cheap feeling. If I was choosing, I wouldnt buy it. This GE was in new house. Overall feel is very cheap. Too much plastic. Very low end builder model. Steel inside or heavy plastic will take more beatings.
Published: December 9, 2016
Bruce of Wilmington, NC
Source: consumeraffairs.com

Month Long Dish Washer Installation from Hell (Try #3 the best).Install Try
Month Long Dish Washer Installation from Hell (Try #3 the best).Install Try 1 (I took off work for): Oops, I ordered the wrong hose. I am going to have to come back next week to install. I will call you and set something up. (installer). Next week Friday: Hello is this GE Installation services Umm its Friday and the guy never called or showed up this week to install my dishwasher I just purchased??!? (me). We then set up a time for the following week. How unprofessional.Install Try 2 (I took off work for): Umm still didnt bring the right hose. Can you go to Home Depot for me and buy the right one and bring it back? (installer). Ahh No!?! This is your problem not mine. (me). Well I will have to come back then. (installer). You have to be kidding me. I have to take another day off work?!? (me). Finally he gets a guy to come with the correct hose. Umm, can I borrow a screw driver and some tools from you?(installer). You have to be kidding me, sure? (me). Installer proceeds to drop the sides and fumble around banging the pieces on my NEW floor. Finally getting it installed. It doesnt look right. Dont the feet raise up and shouldnt the dishwasher be flush to the cabinets????!? and it looks crooked?? (me). Nope. (installer). I file a complaint and the guy removes my $60 install fee and sends another team out to fix it.Install Try 3 (I took off work for): 3 guys come and re-install dishwasher worse than the guy before them. From the other room you hear banging around and Oops, I broke a screw etc... This is what happens afterwards. Umm the plastic backing and sides are showing. Its pushed out farther than it was from the first guy. It definitely is NOT supposed to look like that. Plus its loose??? (me). Best we can do. Bye. (install team). This doesnt seem right....(me). Oh no, its leaking!!!!!!!!!!!! (me). So I called a plumber to come ASAP as I said before its NEW wood floor. New Plumber NOT associated with GE or Home Depot (who I probably will be getting a nice bill for calling last minute) proceeds to fix my dishwasher for the next 4 hours...Here is a small list of problems: 1) its leaking; 2) the foot vibrated off; 3) screws broke off; 4) damage to hose; 5) bottom plate installed at angle not even remotely level; 6) scratched up floor and cabinets; 7) installed too far forward and too low. This is the list. So far we still are trying to figure out where it is leaking from and if the dishwasher even will work. Thank god I actually got a Professional this time unlike GE/Home Depots teams. I then called GE Install services 1-800-432-7167 again and this is what they had to say: We already refunded you the 60 dollars. There is nothing we can do but we will file your complaint. I called again to speak with a manager and after a long conversation, he gave me $62 off my order. -- And let me tell you that is not going to cover the cost of the plumber I just hired to fix your mess. Not to mention the 3 days off work I took. Irritated I hung up. I bought a fridge, cook top, and double oven with GE along with this dishwasher. I wish I hadnt given them my business. Apparently, I am supposed to call back if the dishwasher doesnt work when my plumber is done working on it. Oh I WILL be calling back, you can bet on it. As for now I just hope he finds the leak... Moral of the story is NEVER use the install services they offer. You are better off getting your own plumber from the start.
Published: August 20, 2013
Kristyn of Big Bend, WI
Source: consumeraffairs.com

Microwave (over the stove model) is also supposed to be conventional oven,
Microwave (over the stove model) is also supposed to be conventional oven, but does not do that well. Just use as microwave. As microwave, easy to use. Now 14 years old and still going strong, although a little dated in appearance. Grill cover looks like chrome, but made of plastic, and when I tried to remove it recently to change the filter, it broke and now has to be replaced. $180, but still cheaper than a new appliance. Wish we could get away from using plastic parts.
Published: July 14, 2019
Barbara of Oak Park, IL
Source: consumeraffairs.com

I bought the GE microwave from a GE dealer. We were very impressed that it
I bought the GE microwave from a GE dealer. We were very impressed that it is also a convection oven. It bakes, microwaves and even toasts bread. The oven had not disappointed us any way. I would recommend it to anyone in the market for a microwave.
Published: July 10, 2019
Mark of Safety Harbor, FL
Source: consumeraffairs.com

Microwave GE Monogram - For the second time in as many years, the glass doo
Microwave GE Monogram - For the second time in as many years, the glass door on my microwave just blew out and spewed glasses all over my kitchen. Luckily, no one was hurt except we are still getting glass in our feet a week later. My husband and I both contacted GE by email with no response whatsoever. Clearly, having read about this happening to many others, this product should have been recalled. It is their top of the line. The microwave wasnt even in use. GE must not need any customers and they have sure lost this one.
Published: June 25, 2012
Rita of Key West, FL
Source: consumeraffairs.com

After one repair to my 9 year old microwave we decided to replace it. I am
After one repair to my 9 year old microwave we decided to replace it. I am so sorry I did! The old microwave had a stainless steel kit and was made with quality. The replacement is a piece of junk! The outer kit is plastic and shows fingerprints like crazy as well as the microwave itself! Im always wiping it off. The flimsy door button is impossible to open without pushing it ten times in the right spot! The door doesnt close easily either! The front of the microwave is warped and wavy! I hate it! The quality of your microwaves has dropped to zero!
Published: February 8, 2015
Barbara of Clovis, CA
Source: consumeraffairs.com

I purchased a GE Profile dishwasher in June 2015. It was delivered dented.1
I purchased a GE Profile dishwasher in June 2015. It was delivered dented.19 July it was replaced. The dishwasher worked for 3 months. Then it stopped working and the display panel had a LEAK DETECTED, DO NOT USE, notification. We contacted GE who could not find a GE repair technician to come and repair it in the entire BAY AREA. The dishwasher was bought at SEARS who refuses to take any responsibility.
Published: November 26, 2015
Kathryn of San Francisco, CA
Source: consumeraffairs.com

We have a GE profile dishwasher for about 14 months. I just found out last
We have a GE profile dishwasher for about 14 months. I just found out last week that its out of warranty and that the 2 circuit boards inside are bad so the tech came out and didnt have a replacement board on his truck saying they never have problems with this dishwasher so hell order this part and be shipped to my house. He would install it on the following Thursday so Im sitting here waiting for service. I finally called to find out that GE decided that it is going to be repaired on Friday. I did not know this of course so I asked for a supervisor. I was put on hold with no answers, finally hung up in disgust.
Published: February 23, 2012
Theo of Philadelphia, pa
Source: consumeraffairs.com

GE jvm1750sp1ss microwave - bought in 2010, less than 4 years old has stopp
GE jvm1750sp1ss microwave - bought in 2010, less than 4 years old has stopped working. Lights are on, but when we hit the start button we hear a small pop and nothing else. The clock does work counting down but nothing else. I happen to love this microwave, it was a gift for my wife. It now no longer works and cannot afford a new one. Option 1: replace parts myself for 150.00. Option 2: call a technician for 200.00 plus parts or option 3: do without. Option 4: wait to afford a new one. I guess all things grow old but we should have enough history on these items to post a life span. Well a story like this usually falls on deaf ears but if someone is reading, make the suggestion on the life span or make the parts affordable. Thank you.
Published: December 9, 2014
Michael of Wayne, NJ
Source: consumeraffairs.com

We are on our second GE Profile Series 60ssf dishwasher. The first one bega
We are on our second GE Profile Series 60ssf dishwasher. The first one began to leak all over the floor. The store replaced it with a new one. We have had our present one about ten months. The first several months it did great and we loved it. The last two months we have noticed the dishwasher not drying our dishes. We have talked with the store several times to make sure we are doing all the right things. We are using sanitary level, power dry, Rinse Aid. We have had two technicians out and according to their computer it does not detect anything wrong. Interesting. The temperatures of the water quoted by the two were 60 degrees different. So what else is different? We received a call from supposed management of customer services saying, since the technicians could not find anything wrong, that we will have to live with whatever is going on. They will do nothing more.BUYER BEWARE! The GE brand used to be good, but not anymore. At least not in dishwashers. I definitely would not recommend this dishwasher to anyone even though it is top of the line, supposedly the best in proficiency. The unit has failed miserably, and the company had failed us miserably. We are left with a pile of junk!
Published: October 1, 2015
J of Grayson, GA
Source: consumeraffairs.com

I was heating up some Mexican food and smelled plastic burning and looked i
I was heating up some Mexican food and smelled plastic burning and looked in the microwave and saw one plastic knobs that hold up the metal grill on fire. I blew it out. I have GE repairman come out to see if they could fix it, and he said that happens and they were not responsible for it. I told the repairman to get out of my house as GE has built a product that can burst into flames and will not address that they are at fault.
Published: November 25, 2014
Jack of Katy, TX
Source: consumeraffairs.com

Almost 2 years ago and right from the start this dishwasher did not clean.
Almost 2 years ago and right from the start this dishwasher did not clean. Numerous times they had people come out and supposedly fixed it. Ive had different suggestions as to what to do. 1. Turn on the hot water tap and make sure its hot. 2. Use various different cleaning solutions on top of the dishwasher soap. 3. Use loose detergent.4. Throw at the bottom of the washer.One of the arms keeps falling down. And the last time I was told I could return it and get a deal on a better machine. I am now left with hand washing every item that goes into it unless I want gritty glasses, dishes and silverware. I bought this at Home Depot. I will never buy any products such as this from them nor will I ever buy another GE product.
Published: March 18, 2016
Inge of Scottsdale, AZ
Source: consumeraffairs.com

The GE dishwasher does a good job of cleaning the dishes however we have ha
The GE dishwasher does a good job of cleaning the dishes however we have had to replace the door gasket on 2 occasions because of door leaks caused by the bottom tray catching on the gasket when pulling the tray out to load dishes and it pull the gasket off the door.
Published: March 7, 2020
Walt of Chassell, MI
Source: consumeraffairs.com

It doesn’t do the best job of cleaning without rinsing first. Start butto
It doesn’t do the best job of cleaning without rinsing first. Start button is difficult to operate and plastic membrane worn through. Both shelves began rusting within a few years. But no mechanical/electronic issues ever.
Published: February 23, 2021
Michael of Phoenixville, Pennsylvania
Source: consumeraffairs.com

We had a new GE Monogram dishwasher installed September 2014, a little over
We had a new GE Monogram dishwasher installed September 2014, a little over a year. We had a hose leak and it cost us $229.00. I do not recommend this product.
Published: December 3, 2015
Barbara of Broomall , PA
Source: consumeraffairs.com

After heating some water in the microwave, I opened the door and removed th
After heating some water in the microwave, I opened the door and removed the water. A few minutes later, I heard a noise and noticed the microwave was running and the control panel indicated it was off. I opened the door it turned off. Closed it and it was on. Smelled something burning electrical in nature. I had to kill the circuit breaker to turn it off. I opened the door and felt the inside of the microwave and it was extremely hot. I was concerned that it could result in a potential fire, I continually checked it until I felt it was cool.
Published: February 16, 2012
Thomas of Shelby Township, MI
Source: consumeraffairs.com

GE 1.6 cu ft over the range microwave. It performs well and has multiple op
GE 1.6 cu ft over the range microwave. It performs well and has multiple options preprogrammed on keypad. The only challenge was installing and change over to an outside back exhaust (horizontal) to a vertical in wall duct.
Published: July 12, 2019
Carl of Bensalem, PA
Source: consumeraffairs.com

If you plan to use your dishes for food or drink or if your pets eat food f
If you plan to use your dishes for food or drink or if your pets eat food from bowls, dont buy a GE dishwasher if you expect items to get clean. Seems entirely incapable of producing grit-free clean dishes. Is particularly noticeable on the glasses. And I clean the filters all the time (manual recommends periodically) and I am taking a break from cleaning said filters to tell the world that GE Dishwashers are junk.
Published: November 23, 2015
L of Seattle, WA
Source: consumeraffairs.com

I bought GE Profile appliances 5 years ago. The dishwasher motor needs a ne
I bought GE Profile appliances 5 years ago. The dishwasher motor needs a new one. It cost me $300.00 to fix and I ended up buying a new dishwasher, of course, no more GE. Six months ago, my GE profile fridge is not making ice. It cost me $300.00 to fix. Now, the freezer is not working right. I was told another $300+ to fix. I went out and bought a new fridge. Back to basic, Kenmore brand. GE profile is not inexpensive and only last 5 years, starting to break down. Please stay away from this company.
Published: July 25, 2012
Kelly of Mount Kisco, NY
Source: consumeraffairs.com

I work as a service tech for a major insurance company. I am a master tech,
I work as a service tech for a major insurance company. I am a master tech, and master electrician. The company that I work for owns an apartment complex which is used to house company executives whose offices are located at other sites, but often come to the Chattanooga Site to work short term. I was called to repair an old dishwasher in one of the apartments. Upon looking at the existing dishwasher, I decided to replace with a new one. I received a new GE model GDF 510 PGD 1WW dishwasher on November 8, 2013. As usual I unpackaged the appliance and examined the exterior. Finding no visible damage, and with the help of a master plumber, I removed the old dishwasher, and installed the new one. After all the connections were made, I opened the door, removed all the packaging from the dishwasher, and found the upper spray arm lying in disarray in the bottom of the machine. Assuming that this was the way that the machine was packaged, I installed the spray arm, plugged the machine up and started the machine as the operations manual instructed. The machine would not work. The power lamp would burn solid for a few seconds and start flashing. I tried to start the machine a number of times while reading the instructions, and while my partner read the instructions aloud, but with no results. Finally, I used a screwdriver to hold the door switch closed, pressed the start button and the unit started. The catch mounted on the door would not make the door switch, mounted on the machine body. We tried to adjust the switch and the catch, but with no success.The dishwasher did not show any signs of exterior shipping damage, but for some reason the upper spray arm was off and lying in the bottom of the unit, I found a small piece of broken plastic and a screw in the bottom of the machine, and the door switch would not make. Outside that I have no complaints. I am not sure where this machine was assembled, but it certainly was not equal to the machine that we removed. Thanks GE for making my job harder. I will have to find another dishwasher Monday and replace the damaged one, and perhaps send this one back, but the replacement will certainly be another brand.
Published: November 9, 2013
Timothy of Guild, TN
Source: consumeraffairs.com

We purchased our new GE Over-the-Range Microwave (model HVM1750DPWW, 1.7 cu
We purchased our new GE Over-the-Range Microwave (model HVM1750DPWW, 1.7 cu. ft.) for $269.00 in February of 2012 and in August of 2013 it started to malfunction. Specifically the microwave would start on its own whenever we would OPEN the door. Now the microwave does not work at all (with the door closed or open). Based on the feedback that I have read in some of the posts on this site, I will replace the microwave since the maker can no longer be trusted to manufacture units that are robust and safe. But what manufacturer can be trusted at this point? It is my understanding that all microwaves (from all major companies) are currently made overseas with poor materials and highly suspect safety and quality standards. (Note - previous GE Microwave [same type - over the range] lasted for 14 years.) Thanks to Consumer Affairs for allowing us to post unfavorable reviews.
Published: January 10, 2014
Joe of Morristown, NJ
Source: consumeraffairs.com

I have owned my dishwasher for 5 years. Monthly, I use dishwasher magic to
I have owned my dishwasher for 5 years. Monthly, I use dishwasher magic to clean the inside, removing lime, minerals, rust and grease. The lower rack, under the silverware rack is completely rusted. I have used and owned dishwashers for over 35 years and not once has one rusted like this. Poor quality for the racks! I feel it should be replaced free of charge.
Published: February 29, 2012
Jody of Sioux Falls, SD
Source: consumeraffairs.com

GE Microwave Model JES1655DR1BB - I have had many microwaves over many year
GE Microwave Model JES1655DR1BB - I have had many microwaves over many years but never had one malfunction as bad as this one. I am only glad that it happened with me rather than my wife or child. Or, if I had left the room while it was on. Immediately after turning the unit on, it started making loud electrical arcing noises and flashing light. I had just placed a microwave safe glass dish inside. I removed that and tested again with nothing inside. Same thing happened. I next thoroughly cleaned the unit. Tried again. Same thing happened. I had paid a little more for this unit than the usual believing it would be worth it. It clearly was not.
Published: June 15, 2014
Greg of Dexter, ME
Source: consumeraffairs.com

PDT845SMJES - I purchased the entire GE Profile series when we remodeled ou
PDT845SMJES - I purchased the entire GE Profile series when we remodeled our kitchen in October 2016. The first time I started the dishwasher, it leaked out the bottom of the door. The store where I purchased it sent out a plumber who discovered the soap dispenser was missing the seal. Took a week to order and replace the seal. Worked fine for 5 weeks. Then, on December 17, 2016, it quit mid cycle and I got the leak detected error message. Now I am in dishwasher hell. The store where I bought it said they were too busy to come and check it, so they told me to call GEs customer service number. GE sent out a plumber from Iowa (I live in SD). He removed the bottom panel, to look underneath and decided it needed a new pump and also a new soap dispenser part. That was on back order, so I had to wait until January 11, 2017 for him to come back. When he pulled out the dishwasher to replace the pump, he discovered the tub was leaking along the left side. He said the unit could not be fixed and suggested I call the store where I originally purchased it. They agreed the unit could not be fixed and contacted GE and got me a case number and said GE would call me by the end of the week. Im still waiting for that call. Do NOT buy this model GE dishwasher. GE apparently doesnt stand behind its products and the stores that sell GE are helpless to do anything for you.
Published: January 13, 2017
VICKI of Lennox, SD
Source: consumeraffairs.com

Greetings fellow GE Appliances fans! I suppose youre all wondering why I ga
Greetings fellow GE Appliances fans! I suppose youre all wondering why I gathered you here, so let me first say this wasnt Plan A, which was to give GE Appliances a quiet and fair opportunity to set things right. After all it is Easter and we should all be grateful for second chances or, in GEs case, fifth chances. Now about halfway through the below some of you are going to wonder why I didnt switch to another brand sooner, but Ive saved that answer for the end because, quite frankly, its the absolute best part of the story. And since most stories have a hero Ill tell you why The Home Depot, where we purchased the GE dishwasher, is the hero of this tale.On Feb 16, 2019 I purchased a new GE Dishwasher which was installed by GE. It subsequently overflowed causing approximately $18,000 in damage to the wood floors in our kitchen and our basement ceiling. GEs technician confirmed the cause was a defective factory drain pump and documented that GE was responsible for the damage. I was instructed to contact Sedgwick, their insurance claims administrator. Well have more on that later.On March 9 I received a 2nd GE dishwasher which also had the drain defect and subsequently overflowed and caused additional damage to our home. I hired an independent plumber who confirmed the installation and home plumbing were fine and that it was, in fact, a defect with the dishwasher. On March 15 I received a 3rd GE dishwasher, however it was damaged during shipment so GE was unable to install. On March 22 I received a 4th GE dishwasher which also had the drain defect, but we caught it in time to prevent another overflow.On April 3 I received a 5th (yes, 5th) dishwasher which worked once (or so we thought) but as it turned out also had the drain defect. We caught it in time to prevent another overflow. We also had an independent plumber confirm (again) there were no issues with the installation or our home plumbing. This included disconnecting the dishwasher drain hose from the garbage disposal and pointing it into a bucket. The dishwasher simply would not drain.At this point youre probably thinking how stupid it was for me to keep requesting replacements from GE and you would be correct...which brings me to my favorite part of the story. You see, even though GE refused to switch me to an entirely different GE model dishwasher line despite multiple requests, they promised to compensate us for our inconvenience which would take into account how long we went without a dishwasher (approaching two months now), how much work I missed (numerous vacation days) due to installation and repair appointments, and warned me that if I switched to another brand that their policy was to not compensate.I cant tell you how much they repeatedly emphasized the compensation aspect, so when we finally received what we thought was a working dishwasher I called to request compensation. Their offer was (drum roll...) $25.00. I literally laughed out loud (LLOLd). To be fair, after expressing some slight dissatisfaction with their offer, they raised it some but its not worthy of an additional drum roll.Fast forward to today (Apr 21, 2019) and we still have a defective GE dishwasher in our home and are still washing dishes by hand which, for a family of four, is no small daily task. GE was actually supposed to remove the dishwasher from our home yesterday, but arrived and said they couldnt because our replacement dishwasher (a Bosch...we gave up on GE) had not arrived. They already knew this before they came because: 1. We told them and; 2...wait for it...THEY were the ones supposed to deliver and install it. Weve been courteous, patient, and have done everything GE asked, but have been treated very poorly in return. I will say that most, but definitely not everyone I spoke with at GE Appliances, was polite however none of them seemed to be empowered to truly help us.As for Sedgwick (GEs insurance claims administrator): were still waiting for them to pay for the approximately $18,000 in damage to our home. Our wood floors are turning black and theres now a musty smell in our finished basement. Its been approximately 52 days and Im starting to doubt theyre ever going to pay for the damage to our familys home.Im sure some of you will say youve had GE products for years with no problems, so let me say that Im genuinely happy for you. We were, and somewhat reluctantly still are, a GE family. The last three custom homes weve built, including our current home, all had GE appliances by choice. But in the last five years weve had the original dishwasher in our brand new home break in just three years (heating element) which is what started this replacement debacle, the fan motor on our brand new refrigerator break in just four years costing us several hundred dollars in groceries and a $200 repair bill (and its starting to make the same loud noise again so may fail again soon), and a glass defect in the microwave within two years of purchase.As for the hero of this story, The Home Depot, I simply cant say enough good things about the store and their management team. Even though this was not their fault they apologized, agreed to switch us to another dishwasher brand, and paid the difference in price (even though we volunteered to pay the difference ourselves). They made it clear we were valued and said you are our customer and we are going to help you.GE must have known The Home Depot would do this, because GE is the one who told us to call and suggested The Home Depot might do something for us...something GE apparently wasnt willing to do themselves. For now it seems that GE Appliances not only mistreated our family, but The Home Depot as well. Im not suggesting that you should or should not buy GE appliances, but IF you do and IF its defective and IF it damages your home then buckle up. It may be a long, painful, and stressful ride with no end in sight.
Published: April 22, 2019
J of Centreville, VA
Source: consumeraffairs.com

I am very pleased with its functionality, its power and its appearance. I g
I am very pleased with its functionality, its power and its appearance. I got it on sale so the price was good as well. I have had GE microwaves in the past and found them to be reliable appliances. I will most likely purchase another when the time comes to replace this one.
Published: July 22, 2019
Sandra of Burbank, CA
Source: consumeraffairs.com

It is about six years old, great dishwasher. The bad part is the new deterg
It is about six years old, great dishwasher. The bad part is the new detergent! GE profile, pre-rinse, preheat water, everything, including enough water. Hold everything, unfortunately, now aluminum must be hand washed. Good looking, curved front. Its great, I shudder to think what the new low water usage ones will be like. I HATE my new low water usage washing machine. I HATE the reformulated dishwasher detergent, can be used on anything aluminum, now I use lots more water hand washing all aluminum items!!!
Published: February 24, 2016
Kathryn of Chandler, AZ
Source: consumeraffairs.com

I love GE's washing machines front loader and it's excellent. I&#
I love GE's washing machines front loader and it's excellent. I've never had to have them come out and four years to fix anything on it. Cleans very well and washes the clothes outstanding and it cleans up very easily when you clean it through the cycle that comes with the machine. It's relatively easy to understand as far as the button setup on there. I also liked that you get the echo warm in the Echo cold features along with the regular warm and cold. I did purchase the block that the time that I got it which helped out a lot is I'm 5 foot 10 and it's the perfect height. It helps getting stains out really easy as I have a nice here to play softball. I would definitely recommend this washer to anybody and everybody. I even wash my huge comforter for my bed in it and it washes it great every time.
Published: May 22, 2020
Kristi of Salinas, CA
Source: consumeraffairs.com

We bought Cafe series appliances less than 4 years ago including dishwasher
We bought Cafe series appliances less than 4 years ago including dishwasher, fridge, stove and microwave. These are not cheap appliances. We also bought a service contract with them. When our dishwasher broke a couple of weeks before Thanksgiving, we called service to have it looked at. After 3 trips and over a month later the dishwasher is still not fixed. Each time we tried to make an appointment we were always given a date 1 week out and a 4 hour time window, but each time the technicians showed up late and once even 3 hours late despite the 4 hour window. The fact that after so many visits and part replacement the dishwasher is still broken says a lot about the quality of the product and its maintainability. All customer representatives work like zombies. The problem with GE lies within the culture. Nobody cares. The service contract is a total waste money.
Published: December 12, 2017
Lorraine of Jersey City, NJ
Source: consumeraffairs.com

GE profile microwave TOUCH SCREEN pvm2070sm4ss - Almost new. Used properly.
GE profile microwave TOUCH SCREEN pvm2070sm4ss - Almost new. Used properly. Touch screen failure. TOUCH SCREEN does not function properly making it almost impossible to use the microwave. This Common Problem should be a RECALL.........
Published: November 2, 2014
joe of Keyport, NJ
Source: consumeraffairs.com

Our GE Microwave Oven/Convection Oven Combo (Model: PT970SRSS) is a little
Our GE Microwave Oven/Convection Oven Combo (Model: PT970SRSS) is a little over 2 years old. The interior paint on the ceiling of the microwave oven is chipping and bare metal is exposed. In addition, the microwaves glass turntable frequently slips off its plastic tripod base. Circular scratch marks, which also expose the underlying metal are evident in the area which is located directly below the glass turntable. The circular scratches are a direct result of the glass turntable scraping against the paint. The GE repairman said chipped paint is not repairable and that paint should not ever chip in a microwave, let alone a relatively new microwave. After many calls back and forth to the GE Consumer Relations person, we were offered a new combo at a discounted rate of approximately $1,000. (We paid around $2,000 originally.) Im not satisfied with this offer. I strongly feel that consumers should NOT have to pay to replace a defective item. GE needs to pull these defective and dangerous products off the market! Take a lesson from GM!!!
Published: May 25, 2014
R of Doylestown, PA
Source: consumeraffairs.com

Ever since I bought this dishwasher in Jan 2014 it hasnt dried properly. Fi
Ever since I bought this dishwasher in Jan 2014 it hasnt dried properly. Finally had a tech come out and he told me the water wasnt hot enough. How is it energy efficient if I have to raise the heat in my water heater to get the dishes to dry???? Very dissatisfied! My old dishwasher (with plastic lining) dried the dishes with no problem. I had it for 16 years before I had any problems with it. This new one is a problem from the first time I used it. No GE ever again!
Published: April 25, 2014
Regina of White Plains, NY
Source: consumeraffairs.com

I picked the black GEGSD2100BK GE dishwasher for my co-op. It was cost effe
I picked the black GEGSD2100BK GE dishwasher for my co-op. It was cost effective (
Published: March 11, 2020
Doris B of Bronx, NY
Source: consumeraffairs.com

Our $599 GE dishwasher of 3 years is literally falling apart. We have a GE
Our $599 GE dishwasher of 3 years is literally falling apart. We have a GE Slate Colored Stainless Steel Interior Dishwasher (GDT580SMFES) and over the past two weeks, the water stopped heating and 2 seals in the dishwasher started disintegrating. If you touch the seals (the main gasket at the bottom of the dishwasher and the main seal that keeps water from leaking outside of the dishwasher), parts of the seals come off on your fingers. We bought our dishwasher through Lowes with the extended protection plan and were having a hell of a time getting it fixed... Every time we call to make an appointment, its a minimum of 15 minutes on hold and it takes FOREVER for the new part to arrive/get the new part installed (almost 3 weeks now). So disappointed in our appliance and in Lowes for selling us such a lousy extended warranty. Never again!
Published: December 12, 2017
Abby of River Falls, WI
Source: consumeraffairs.com

I purchased a GE microwave, model LVM1750DPWW, in 2012. It was delivered ap
I purchased a GE microwave, model LVM1750DPWW, in 2012. It was delivered approximately 12/6/2012 and was installed in July 2013 after our kitchen remodel was complete. In March 2014, my daughter was warming something on the rack when the back upper rear hook started sparking and caught fire. I am thankful the only damage was to the microwave and to the smell in the house for a few days. When I called Lowes and GE, they act like theyve never heard of this issue. Yet, I see many other complaints of the hooks catching fire. Just to be sure, I turned on the microwave again. The hook started sparking immediately. GE sent a repairman to the house who told me that GE ought to let people know not to leave the racks in the oven. Since she was cooking on the rack, it would be difficult not to have the rack in the oven. He said the oven was a safety concern, could not be repaired and that GE would bring out a new microwave and install it for me. Great! I was pleased - yet concerned. A couple days later, I received an email from GE customer service saying that we had put the rack in the oven incorrectly. There is NO way to have put it in incorrectly. Besides that, he couldnt have seen if this was true since the hook was burnt and melted. I am pretty angry.
Published: April 3, 2014
Kaitlyn of Houston, TX
Source: consumeraffairs.com

We remodeled our kitchen three years ago and purchased three GE cafe produc
We remodeled our kitchen three years ago and purchased three GE cafe products: the dishwasher, microwave, and stove. The stove has been wonderful, no problems. The microwave was defective when we purchased but was easily repaired by the install of a new circuit board (I believe that is what it was called). Anyhow, no problems since. The dishwasher has been a big disappointment (it too needed a new circuit board) in regards to its performance. Dishes come out looking horrible as if there is still soap on them! I tried different types of soaps, the liquid, tabs, and rinse aids. Nothing seemed to work! I finally gave up on the liquid and my husband cleaned out the liquid dispenser completely and I only used the tabs as the results seemed to be a bit better. I regretted trashing our 15+ year old dishwasher that worked wonderfully! I am giving my review three stars because my coworker suggested I try a product called Lemi Shine (you can purchase at Target). I was not hopeful but it was the answer to my dishwasher prayers! It is incredible and I have used it for a few months now and have no complaints about my dishwasher’s performance. I use only the tab dispenser (Finish Powerball) and then I sprinkle Lemi Shine around the tab and my dishes are clean with NO residue! As an added bonus, the inside of the dishwasher is spic and span too! I guess I didnt notice how filmy and cloudy it had become. Try Lemi Shine and I hope it works for all of you too!
Published: July 20, 2013
Kim of Huntington Beach, CA
Source: consumeraffairs.com

It has never cleaned good. It does not load easily. We have tried numerous
It has never cleaned good. It does not load easily. We have tried numerous dishwashing liquids etc. But none clean well even though we rinse the dishes first. This is their top model. Very disappointed.
Published: March 6, 2020
Wayne of Cumberland, VA
Source: consumeraffairs.com

Don’t know the exact model type but it’s a built-in unit as opposed to
Don’t know the exact model type but it’s a built-in unit as opposed to a counter top type unit. It’s installed on top of a GE oven. Have had no issues whatsoever since purchasing the house in 2008. Barely no maintenance required aside from the normal cleaning of the inside of it and even that is pretty easy.
Published: July 3, 2019
Ray of Auburn, WA
Source: consumeraffairs.com

We moved into our home just over a year ago. We replaced all of the kitchen
We moved into our home just over a year ago. We replaced all of the kitchen appliances; refrigerator, stove, microwave, and dishwasher with GE slate gray appliances. This was in November, 2014. On New Years eve (2016), the dishwasher flooded the kitchen. I removed the kick panel and saw water pouring from the pump. After the holiday, we finally got in touch with the appliance repair shop who handles GE warranty work in our area.They contacted GE on our behalf to see if GE would stand behind a product that was just over 1 month out of warranty. Bear in mind, this wasnt something simple like an indicator light burning out, this failure was catastrophic. GE basically told them (and us) to pound sand. We are a 2 person family. The dishwasher was used maybe twice a week during the year weve owned it. Amazing quality! Now Im looking forward to watching the rest of this stuff fall apart. It looks like the life span of the product and the warranty period are the same. How handy for GE. They must not have to depend on repeat business or take these negative reviews seriously.
Published: January 24, 2016
Bob of Orofino, ID
Source: consumeraffairs.com

I purchased a GE Profile Microwave 2 1/2 years ago and now it is shooting s
I purchased a GE Profile Microwave 2 1/2 years ago and now it is shooting sparks out the back and making a loud noise. I have to admit that the microwave did work well and my mom even bought the same one because it was good. I never bought a GE appliance before because I was told they have a bad reputation. I thought the Profile Series would be better. Wrong!
Published: May 9, 2012
Stephanie of Center Valley, PA
Source: consumeraffairs.com

My husband and I enjoyed our 1980s White GE Microwave and Stove/oven. But,
My husband and I enjoyed our 1980s White GE Microwave and Stove/oven. But, after 15-20 years with the same appliances, we finally saved up for upgrades and purchased a new Stainless Steel (mid-range priced) GE Microwave and stove/Oven. I cannot begin to describe our disappointment. The Microwave is above our Stove/oven. Our old microwave had two powerful lights underneath it - one on each side. This microwave provides one small, weak light that does no good any time of day. Why would GE go from two great lights to one middle useless one? Also, the faint white numbers on the front keypad of the microwave are barely visible during the day - forget about seeing this when the light is not perfect. I foolishly assumed these numbers would be backlit on a black background. Onto the Stove/oven. The temperature is not accurate but that is something we can deal with. After the oven is pre-heated, the assigned temperature stays on the display pad - NOT the actual time. Who cares about the temperature you set the oven to - dont we all need to know when to check or take out our food? Our last oven always showed the time. We did not join the Stainless Steel bandwagon 10-15 years ago when others did - which we thought would be good for GE to get some kinks out. I Guess we should have waited 10 more. Proper lighting on your Microwave and The time on your stove/oven while cooking are not too much to ask for when we just dropped at least 2-thousand dollars!!!!!
Published: November 2, 2014
Carolyn of Richmond, VA
Source: consumeraffairs.com

GE continually shows us why they are failing as a company. In just this las
GE continually shows us why they are failing as a company. In just this last year I have replaced a less than 5 year old GE microwave, three separates parts to my GE monogram refrigerator, and now this one and a half year old dishwasher. The only appliance that GE makes that hasnt broken is the stove/oven that is over 10 years old and shows no signs of weakening.I purchased the upgraded stainless steel model that contained all the bells and whistles. It lasted 1 year and 3 months before the entire control panel stopped working. We utilized the dishwasher about once a week or once every two weeks in a two person household. Hardly a rough environment for a 700$ appliance. The repair costs was quoted for 99$ just to have GE look at it. The control panel was 140$, plus additional labor. This amounts to over 280$ to repair a year old product. I advise buying LG or Bosch.
Published: June 16, 2019
Bryan of Atlanta, GA
Source: consumeraffairs.com

I like the look of the oven but it took 3 shots to get it right. I had some
I like the look of the oven but it took 3 shots to get it right. I had some bad luck with 2 out of 3. It seems the first 2 were damaged. I know many people would have given up but I owned one before this one and the only reason I gave it up was remodeling. The oven worked fine after 5 years. I guess I gambled on past performance and it still paid off. But I am really not sure about the door sometimes because it is a big door and it can seem tinnee and cheap at times. The overall performance is good and the looks are what I was looking for.
Published: July 12, 2019
Emil of Wood-Ridge, NJ
Source: consumeraffairs.com

We have a GE PROFILE dishwasher that has served us well for several years.
We have a GE PROFILE dishwasher that has served us well for several years. Tonight, however, while it was doing the dishes the main circuit board caught fire. After turning the power off and trying to blow out the flame, we opened the door cover to find the main circuit board still smoldering. One of the relays on the circuit board had caught fire and started to burn through the circuit board melting it, the plastic cover and the wire harnesses. We were lucky to be home and awake when this happened and were able to take care of it. If we had been gone or asleep we probably would have lost our home!
Published: October 12, 2011
David of Egg Harbor Twp, NJ
Source: consumeraffairs.com

This unit is an over the oven with a vent fan, lights, and is paired with m
This unit is an over the oven with a vent fan, lights, and is paired with my GE double stove. I bought this microwave was purchased for more reasons than performance. It has been used frequently for over 5 years with no problems. It is easy to use and the food with this model (which has the rotating tray) heats the food evenly. No problems, functions with ease, and dependable.
Published: July 5, 2019
Steve of Hillsborough, NC
Source: consumeraffairs.com

We purchased all GE Profile appliances when we built our house 4 years ago.
We purchased all GE Profile appliances when we built our house 4 years ago. The dishwasher, for the second time, has turned itself on and melted everything inside and got smoke in the house before we discovered it. I am afraid to have it repaired for fear that it will happen again when we’re not home or asleep. There seems to be a lot of people having this problem, yet I do not qualify for any recall that I can find. I am disjointed in GE to say the least.
Published: May 21, 2012
Joe of Raleigh, NC
Source: consumeraffairs.com

I have a new GE profile model PDWT380VSS - Two in fact. The first one kept
I have a new GE profile model PDWT380VSS - Two in fact. The first one kept breaking glasses in the top rack. GE technicians could not find an answer so they replaced the Dishwasher. Now six months later its doing it again. This replaced a perfectly good, older model as part of a remodel. Theyll be sending another tech who I suspect will not have an answer. Any thoughts on what could be causing this or a way around it or is it to be expected? The first GE profile I had for several years with no such issues.
Published: August 15, 2013
Edward of East Brunswick, NJ
Source: consumeraffairs.com

GE Cafe microwave and GE Oven. Caution before you buy GE. Both appliances n
GE Cafe microwave and GE Oven. Caution before you buy GE. Both appliances needed service 1 month after purchase. Had service come to my home 5 times. Had to wait up to four hours for service person each time. Also, parts were on back order. Had to wait weeks for parts to arrive. Keep in mind these are BRAND new GE top of line appliances. And no parts to fix them. Service is terrible. GE not the same company as years past. I would NEVER EVER buy this brand again. What a hassle. Still waiting for parts. My dealer even called to help and GE would not even help the dealer expedite the problem. Total lack of good customer service when you have a problem.
Published: November 10, 2015
john of Clovis, CA
Source: consumeraffairs.com

It is very quiet and does an excellent job cleaning. I really like the new
It is very quiet and does an excellent job cleaning. I really like the new slate finish on the front panel. It has a stainless effect but does not show marks as well as SS and is very easy to clean. Great design, the top rack is adjustable and the use of internal space was well thought out. Very simple / uncluttered and I like the control mounted on the top door feature. Dont recall the model number. The washer was in the $650 price range which is sort of in the middle but has a SS tub. In my opinion the performance and features are no less than more expensive brands / models.
Published: February 24, 2016
Terry of Waverly Hall, GA
Source: consumeraffairs.com

I have a 15 year old washer/dryer set that has worked consistently and it r
I have a 15 year old washer/dryer set that has worked consistently and it resides at a rental property. I purchased GE washer/dryer set for primary home 4 years ago and it's awesome. It's the level 1-2 steps above basic model and has enough settings to fit my needs (maybe more than I even use) such as pre-soaking, 4 settings for loads and much more. I would not purchase anything besides GE appliances. Very reliable and easy to interface with.
Published: May 23, 2020
Kim of Vancouver, WA
Source: consumeraffairs.com

We purchased a GE dishwasher model GDF 510 in December 2012. We have had th
We purchased a GE dishwasher model GDF 510 in December 2012. We have had three service calls with a fourth one recommended. The first complaint was that dishes were not dry at the end of the cycle. After service calls to replace a faulty heater and install two computer upgrades, the silverware still is not dry. Finally after about 45 minutes into the cycle, it leaks onto the floor. GEs answer is to send another service technician. No thank you! They can have their dishwasher back.
Published: April 17, 2013
Dorianne of Bloomington, MN
Source: consumeraffairs.com

I like many other people have had issues with the keypad malfunctioning. Th
I like many other people have had issues with the keypad malfunctioning. The first one shattered the first time I used the microwave, I then replaced it 2 years later and now another 3 years the second one stopped working. GE was rude when I talked to them, said they had no record of my replacement keypads even though I contacted them directly and were offering another for $514. That is no deal, I could get one in the store for that price. Also, the icemaker and water dispenser in my GE Cafe french door refrigerator are constantly malfunctioning, my range keypad does not always work, and the seal around my dishwasher keeps coming off! GE these are not quality products and you do not stand behind them.
Published: November 13, 2015
Eva of White Bear Lake, MN
Source: consumeraffairs.com

I had nothing but problems since day 1. The dishwasher has never cleaned di
I had nothing but problems since day 1. The dishwasher has never cleaned dishes properly. We have to pre-scrub. The soap dispenser does not operate properly. The keypad stopped working after only 2 years.
Published: June 16, 2013
Jack of Chicopee, MA
Source: consumeraffairs.com

Adora Microwave - door falling apart: This microwave is supposed to be inst
Adora Microwave - door falling apart: This microwave is supposed to be installed above a range. The materials are not suited to this. The plastic door has disintegrated. We have got through 2 handles. I took the 2nd one off to replace it and the plastic that holds the glass in place just disintegrated onto the floor along with much other plastic parts. Why is the door plastic in the first place if they cannot make it from a heatproof material? Only 4 years old and we are going to have to junk it. When the first handle failed under warranty GE said that it was not covered as it is a plastic part! They finally covered it after a long conversation.
Published: December 4, 2017
Patrick of Cheyenne, WY
Source: consumeraffairs.com

I bought a microwave Model JVM316RF3SS on 6/12/16 from Best Buy. Here is th
I bought a microwave Model JVM316RF3SS on 6/12/16 from Best Buy. Here is the serial number GG242212A. This thing is tripping the circuit breaker, it is intermittent. I had been buying GE for the house because the stuff would last or they would stand behind their products. Looks like times have changed, I called yesterday to the customer service and the only thing I was offered was a song and dance. If you are to consider buying a GE product, think about it again. This microwave is only a year and a half, to have a tech service guy come out and look at it, it is was priced out at $97-108 for a visit and then parts and time will be added in additional to this visit price.They have priced this repair out to be cheaper to just replace it. My washer is making excessive pump motor bearing noise during the high spin cycle, this is two years old. Looks like GE is building crap. My background is a mechanical technician for over thirty years, building products that are to be used in the household should be built to last not become a disposable item like a cigarette lighter. Good job GE for joining the other substandard products being built. Must be outsourcing this to a foreign country like everything else. With the model and serial number GE you can call me if you have ANY questions.
Published: January 6, 2018
Roger of Downers Grove, IL
Source: consumeraffairs.com

The GE repairman just left. It wasnt the coil that was flaking, it was the
The GE repairman just left. It wasnt the coil that was flaking, it was the eco dish washing detergent I was using. The detergent wasnt dissolving, it was clogging up the jets and burning on the coil. What I was seeing was black burned detergent flakes. The repairman gave me citric acid to use to clean out the clogs (for free). He also didnt charge me for the visit, even though it was my fault. He also told me to get the water in my sink really hot before I start the dishwasher. I am very impressed with his service!
Published: January 1, 1970
Linda of Santa Cruz, CA
Source: consumeraffairs.com

I purchased a GE dishwasher, stove and refrigerator in December 2012. All 3
I purchased a GE dishwasher, stove and refrigerator in December 2012. All 3 appliances have broken, needed parts (which were also broken) and I still have appliances that arent working appropriately. The dishwasher door broke and it doesnt clean or dry well. The induction stove (the main burner) doesnt work and the replacement part was delivered to my house and that was delivered broken. The fan in the refrigerator broke and still remains broken. I have had nothing but headaches since the day the appliances were delivered. I would not recommend GE appliances.
Published: June 27, 2013
Roger of North Bellmore, NY
Source: consumeraffairs.com

My 2-year old microwave and range handle(s) have paint peeling issues. GE h
My 2-year old microwave and range handle(s) have paint peeling issues. GE has a program to replace the microwave handle. They DO NOT have one a similar program for the range (same paint peeling issue on the range handles/rings). They offer a discount cost for the range handles. I am sending them pictures and another formal complaint.
Published: May 28, 2013
Sue of Royal Oak, MI
Source: consumeraffairs.com

We purchased a GE Model JVM 3160DF3WW microwave oven in October 2016. The h
We purchased a GE Model JVM 3160DF3WW microwave oven in October 2016. The handle broke on this unit the first week after we bought it. It then worked fine for 10 months. In August 2017 it began throwing the circuit breaker erratically, then whenever it was turned on and has not worked for a full day since. It has been repaired by Appliance Solutions of Utah at least 6-7 times (by two different technicians) and still has not worked. At least $500 worth of new parts have been put into a $200 microwave by them. After numerous calls to GE, they have offered to send me a Goodwill Certificate for the amount of purchase after I buy another GE microwave. With our experience with this microwave (inoperable and unrepairable for 5 months) I dont intend to buy another GE microwave; especially considering the one available locally is the exact same model as the one we have, which was purchased, from Sears, for $191.42. Appliance Solutions of Utah has all the records of the NUMEROUS unsuccessful repair attempts made on the unit since August 2017. I requested a refund so that a different unit could be purchased. Over the course of the past 5 months I have talked to at least four different customer representatives, after multiple hours on hold. None could find any record of the previous discussions. GEs final suggested solution was to offer us a $100 Goodwill Certificate, the title in itself being ironic. So, after buying a microwave which was defective in the first place, spending $75 to have it installed, being without the use of the microwave for five months, and being told that, GE does not offer refunds, that is what the company feels they should do to rectify the situation. Setting aside an implied warranty of fitness, the fact that the repair agents sent out by GE could not repair the microwave after numerous attempts would seem sufficient grounds to fully refund the purchase price. That is the least a reputable company would be expected to have done. GEs position is that the store selling the microwave would be responsible for a refund; apparently ignoring the terms of the warranty. I this point, I am considering filing a complaint with the Better Business Bureau and a claim in small claims court for Breach of Warranty. Obviously, the microwave was never repaired per the terms of the warranty as it is still inoperable and has never worked since the initial report to GE. We will NEVER buy another GE product; Buyer beware!
Published: January 27, 2018
Arthur of Saint George, UT
Source: consumeraffairs.com

This review is of a low end dishwasher with simple controls. It has a plast
This review is of a low end dishwasher with simple controls. It has a plastic tub. The racks seem poorly designed. Bowls are hard to fit in. It cleans competently if it has hot water when it starts and a high quality detergent. Its basic and does the job. Pretty quiet too.
Published: March 15, 2020
Joel of Laguna Woods, CA
Source: consumeraffairs.com

I bought the GE dishwasher in the slate color, just after a colleague at wo
I bought the GE dishwasher in the slate color, just after a colleague at work did - within a few weeks of each other. Hers has already been repaired twice and is still not working. Mine was installed last week - and did not work even one time. No water getting to it. Had the connection checked and installer confirmed the dishwasher was defective. Im sending it back and want nothing more to do with GE products. I wish I had seen/looked for these reviews before I bought it.
Published: November 13, 2015
Evelyn of Westlake, OH
Source: consumeraffairs.com

We had purchased the first listed model of dishwasher (Model PTD7505SSF8SS)
We had purchased the first listed model of dishwasher (Model PTD7505SSF8SS) and installed it on Aug 27/16. It worked for a total of 13 days and broke down on Sept 9/16. After a good deal of phone tag - a technician looked at it and said no less than 3 internal components had failed, the unit needed to be replaced. We were without the unit from Sept 9/16 until Dec 23/17 when the new replacement unit (Model PTD845SSJOSS) was installed. It worked for a total of 20 days and broke down on Jan 12/17. More phone tag... Tech looked at it and found a number of issues (motherboard, door switch, etc...), in addition - it had been leaking water under the dishwasher for the time it was in service. (All 20 days! What a record!)When a dishwasher leaks upstairs... It doesnt go well for the drywall ceiling downstairs. (The rep at GE was cold and calculated informing me that is what insurance is for!) Im not sure that is what someone who spent $1,699.00 for a GE product (in good faith of a reputable product) expects to be told by the individual who has the ability to make things right? At any rate, this is what you can expect from the trained professionals at GE. When they finally got around to looking at my file... They decided to simply replace the motherboard in the hopes it will fix the leak also.I would have liked a refund at this point (not likely) so I requested yet another replacement (given the issue of water leaking), they absolutely refused. As of this date Feb 2/17 we are still without a dishwasher. Goes without saying - no more GE products will enter our home and I will share, with everyone I can, the caring and kind words of support I experienced from the top level at GE.
Published: February 2, 2017
Kendall of Campbellford, ON
Source: consumeraffairs.com

Called out GE service tech to diagnose my dishwasher which was not draining
Called out GE service tech to diagnose my dishwasher which was not draining after the wash cycle ended. Was told it was the control board and it would be best to buy a new dishwasher. Purchased a control board online (was a GE original part for a lot less than the GE price) but it did not solve the problem. After researching the problem online, I found out that it could be the drain valve. Sure enough, bought one for $14, installed it myself and the dishwasher works like new. Called GE Service to try and get a refund for the service visit ($89), was told that I had 30 days to have the tech come back out at no charge. Tech never advised me of this policy and GE will not refund my money.
Published: April 29, 2015
Piero of Suwanee, GA
Source: consumeraffairs.com

Most microwaves Ive tried are pretty similar in performance, except in the
Most microwaves Ive tried are pretty similar in performance, except in the case of cooking microwave popcorn. Most are horrible with their preset popcorn button. However, the more expensive GE model that I bought from Lowes has done the best in that area. And, it is one of the better looking models also. I prefer the stainless ones.
Published: July 9, 2019
Mark of Carl Junction, MO
Source: consumeraffairs.com

Three nights ago, I loaded my GE Profile Dishwasher, model # PDW9880L00SS a
Three nights ago, I loaded my GE Profile Dishwasher, model # PDW9880L00SS and began the wash cycle. The wash cycle completed and I went off to bed leaving it on the dry cycle. The next morning I smelled a burning smell but did not know where it was coming from in my home. A few hours later, my husband began searching all of the appliances in our home to see what the burning smell was. When he opened the dishwasher smoke came out of it and everything in it was completely burned. Apparently the drying mechanism never turned off after the wash cycle or it turned itself back on only on the dry cycle. I dont know. But I know one thing for sure, we are lucky that my husband was home because I left and if he wasnt there, Im positive that the dishwasher would have caught on fire causing severe damage to our home. I will never purchase a GE appliance again. Note, I also have problems with my GE refrigerator and my GE Profile microwave and our dryer. Weve had to replace the dryer and the microwave and weve repaired the refrigerator. I have a repair person coming out to see if the dishwasher is repairable, but I dont think it will be. This is terrible.
Published: February 2, 2012
T of Rancho Cucamonga, CA
Source: consumeraffairs.com

Bought the new dishwasher in Dec. 2013. In November 2014 a month shy of war
Bought the new dishwasher in Dec. 2013. In November 2014 a month shy of warranty expire, the detergent dispenser did not release or partially released the detergent. GE sent out A&E Factory service to fix. First visit initiated the parts order which was a new computer board and a Cascade Series detergent dispenser. A month later the second visit to install parts, the A&E tech was at our home for 3 hours and it took that long to remove and replace detergent dispenser. The tech did not replace computer board stating it was not needed? A week later the detergent dispenser still did not release the detergent! Called back to set up another appointment which was at the earliest Jan 19th 2015. Meanwhile last Friday Jan. 9th 2015 the dishwasher started to smoke heavily causing smoke detector to go off at 9 p.m. at night. Thank goodness!! We were home so that I could disconnect the power. Third visit was 1/12/15 and was informed by Lead A&E tech that the board should have been replaced and that the tech that was sent out was a trainee and inexperienced to work on my dishwasher. He should of never worked on my dishwasher(!!) according to the Lead A&E tech. The Lead A&E tech also stated that my model has had a problem with the computer boards which is essentially the brain of the dishwasher. I am currently taking my fight back to GE since A&E Factory is a subcontractor to GE and is not authorized to replace appliances. I told GE that I want a new dishwasher that is not using the problem computer boards even if it is an upgrade. It is not our fault that they have work with A&E who send out inexperienced techs to work on complicated GE appliances. We want a dishwasher that we both feel safe to run while we are not home. Is that too much to ask for?
Published: January 13, 2015
Chris of Medina, OH
Source: consumeraffairs.com

I notice when cleaning the inside of the microwave that the coating on the
I notice when cleaning the inside of the microwave that the coating on the top (ceiling) of the microwave has bubbled and cracked and there is a hole in the interior top coating. This unit is about 9 years old, and is a dual unit as the bottom is a convection oven with very little use. Im told I need to replace the microwave. I have never seen bubbled and cracked interior in many years of owning and using this type of appliance. The photo shows the defects in the lining coating. Im really upset about this.
Published: October 29, 2014
donna of Murphy, NC
Source: consumeraffairs.com

I never imagined that a microwave in my new home would be rendered useless
I never imagined that a microwave in my new home would be rendered useless after 2.5 years. Like many of you, my control panel stopped working and the floor of the oven was extremely hot to touch. Heres the weird part. You can hit the number for timed cook, but youd have to let it heat the entire time. If you open the door, you cannot restart it. You have to unplug it to reset. Of course, I called GE customer service, who gave me the same spiel about $80 service call, plus repair and parts. Thanks to your candid remarks, I will not be purchasing another GE appliance.
Published: June 20, 2012
Altavia of Lacey, WA
Source: consumeraffairs.com

Enamel curdles and becomes unattached from the ceilings of the interior of
Enamel curdles and becomes unattached from the ceilings of the interior of the microwave. Family member purchased 3-yr. newer model and the same thing happened. Theirs makes a terrible noise while cooking! Inferior product - inferior, unreliable materials!!! No accountability or sign of improvement! I will never buy a GE product again.
Published: January 30, 2015
Jill of Cullowhee, NC
Source: consumeraffairs.com

In 2012 we purchased a GE microwave for around $500.00. It lasted with mode
In 2012 we purchased a GE microwave for around $500.00. It lasted with moderate use until 2017 at which point, it almost burned our house down due to malfunctions of internal parts. After many hours on the phone and several repair visits, GE agreed to replace it. The replacement lasted until March of 2020, at which point it started tripping our breaker. I took a half day off of work waiting on a repair technician. The technician came out and replaced a switch. Two hours after he left, the microwave stopped working. I called GE back and was given another repair appointment, again taking a half day off of work, I waited for the technician. He arrived and stated that the door of the microwave was causing it not to work and he ordered a new door.I called GE and was given another repair appointment. Again taking a half day off of work, I waited for the technician. He arrived and replaced the door. That evening, we noticed that the internal light would not shut off when we closed the microwave door. Two days later the microwave started producing a burning smell whenever we used it.I went out and purchased a $50.00 microwave from Walmart. This experience has been beyond what is reasonable for a customer to experience. I have received numerous automated emails from GEs consumer relations department from a GE consumer relations employee that is allegedly been responsible for my case. I have never actually spoken to this person even though I was advised numerous times that she would be calling me. As of this point, I plan on never purchasing another GE product nor can I in good conscience recommend to anybody that would inquire, purchasing a GE product. The customer service I received has been bad to say the least and the product even worse.
Published: March 21, 2020
Steve of Waxhaw, NC
Source: consumeraffairs.com

We bought this microwave (GE DE68-00307A) brand new 2 years ago and the pai
We bought this microwave (GE DE68-00307A) brand new 2 years ago and the paint is peeling off everywhere!!!! I keep my microwaves extremely clean, and this was not due to wear and tear by any means. I would say it started after about a year and a half of having it. I have showed multiple people and I cannot believe this is not on a recall list. This is extremely dangerous and could cause many issues. I am hoping someone can do something about this manufacturer and this product. This alone will make me never buy a GE product again.
Published: July 17, 2014
Kelly of Murfreesboro, TN
Source: consumeraffairs.com

The first GE microwave never worked right out of the box. I took it to scho
The first GE microwave never worked right out of the box. I took it to school and let my Physics students (I am a science teacher) tear it apart and find the trouble. The magnetron was broken. Since it could possibly have happened bringing it home, I decided to let it go and went and bought a new one. This one is less than a year old and has the very scary habit of coming on by itself. When I go in there, it says it is defrosting, or beverage, or any number of reasons. Tonight, I will unplug it, chunk it, and go buy another microwave. One can bet that I will never buy another GE product.
Published: June 5, 2012
Beverly of Cleveland, OK
Source: consumeraffairs.com

I have many other things to do other than to voice my extreme and total dis
I have many other things to do other than to voice my extreme and total displeasure with your company. GE - Huge Company, Small Customer Service. We purchased a GE microwave oven from ABT electronics in about August, 2013. In October, 2014 we had issues with the fan remaining on while the door was closed. Called GE. They said the unit was out of warranty by about 2 months. We felt that was a short period of time and that we called as soon as the issue became chronic.Had three service calls where the techs tried to fix a simple problem. First tech walked through our living room with dirty boots. Didnt fix the problem. Messed up our carpet. Bad attitude. Second call, two techs couldnt fix the problem. Said it was a door issue and they made some superficial adjustments. Problem not fixed. Third call, two more techs. Same result. In the meantime I tried to convince GE that I didnt want another service call. I wanted a new unit. No luck. I was offered a discount to purchase a new unit for around $300 or so. Im sure they spent more money on service calls than a new unit would have cost in terms of dollars and the reputation of one of the worlds biggest companies.Now, the fan for the unit stays on almost all the time after the cooking is done. Is this the best GE can do? If so, thats pretty sad. Tried to reach someone in sales who would get it. No such luck. DONT BUY GE AND IF YOU HAVE ISSUES DONT RELY ON A FACELESS, CLUELESS CUSTOMER SERVICE DEPARTMENT TO HELP IN ANY MEANINGFUL WAY.
Published: May 6, 2015
R of Batavia, IL
Source: consumeraffairs.com

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