In summary, bought a mini fridge for my daughter going to college. Model number HMDR310SE. After 6 months, motor started making a constant loud noise. When I called into customer service I was told that to fix, my daughter would have to drop refrigerator off at a service location to be evaluated since there was no one who would do an on-site evaluation for that product. Crazy to think my daughter would have to haul her 4.4 Cu Ft fridge to her Honda Civic and strap it on the roof to get it there. Horrible product and even worse customer support. Biggest mistake ever!!!

It is compact. The Compact Refrigerators are a simple solution for keeping things cold in any space, large or small. Modern design. Compressor cooling system for a consistently cool temperature. Recessed handle for easy opening and closing.

I thought I was buying a deep freezer, but I bought trash. I bought a Magic Chef deep/chest freezer from Home Depot. It worked for 1 year. Then the compressor died but the indicator lights on the unit still showed that it was working properly! As soon as the 1 year warranty expired it died shortly thereafter! Deep freezers are supposed to last between 8-10 years. Who would expect that this brand only lasts about 1 year! That seems to be the reason for the short warranty length, bc they know they are making complete trash. When I reached out the manufacturer, I was initially told that I would have to have one of their service techs come to home to confirm that the unit did not work. Fine, I said. However, bc I do not live within 50 miles of their service center they would not send anyone! Nor would they reveal the location of the service centers so that I could decide whether to take or ship it to them for repair. So whether it was or was not within the warranty period, they would not fix it under the warranty bc I was more than 50 miles away from them. Ok, I said. Next step. I was then told to fill out the online form and submit my receipt to order a part under the 5 year parts only warranty. Despite the full warranty being 1 year and parts warranty being 5 years, the site told me that my 1 year old unit was outside of the warranty and that I would have to pay for the part! What happened to the 5 year parts warranty? Apparently that was just a lie. I then tried to order the part without using the warranty and...wait for it...the part costs as much as the full unit!!!!Magic Chef knows its selling trash. That is why they have such short warranty periods and why their parts costs so much, bc they know it will give out and need service that they will not cover. I will never buy this brand ever again. I suggest that no one else buy it also. If you are going to spend the money, buy a reputable brand or at least the store brand so that it can be returned to the store within the warranty period! Magic Chef is a complete waste of money!!!! Do not buy Magic Chef!!!!

Emailed - two week delay with silly questions. Phoned - asked to send receipt which I did - they called to say they could not verify receipt. Go to store I purchased it from to get another receipt. Seriously my time is valuable. They obviously do not want to send a service rep out to repair a 6 month old 10 cu ft fridge and their solution is to give customer the royal runaround. So frustrated beyond human tolerance. They win - fridge remains unrepaired, I have better things to do than spend a month trying to get service.

This (Magic Chef wine fridge dual zone mcw44DZ) was bought from Home Depot about 5 years ago for about $450.00 (going by memory). It was installed in an under counter cabinet alcove with required clearances. It has always been warm and heated up the counter top above it despite the 1 air gap around it. This last year it has felt even warmer than usual and we became concerned. Today I emptied it and pulled it out. After I unplugged it and spent 10 minutes emptying it, 10 minutes getting it out, and a couple more minutes before I went to garage for infrared temp gun, back panel at compressor location was 119*!!! It was probably well over 125* at the beginning of that process. That is crazy heat.I am not putting it back in. I am sure my electric bill will go down now. Otherwise, it has keep wine chilled as it should, but figure it was $90-100.00 a year depreciation, plus ridiculous electric usage, so maybe +/- $10 a month for cooled wine? My wines arent that expensive. For us mere mortals and our $10-20.00 a bottle tastes, the storage costs make no sense. You really NEED to be buying pricey wines to amortize the costs over.

So I bought an apartment sized MAGIC CHEF refrigerator at Home Depot... IN the first week I had it, the dial Knob in the freezer part broke off completely. I only turned it like twice. Two years later now the refrigerator is dead as a doornail. In fact a doornail has more life in it... I called them to say help me. They said my warranty was no longer valid, but they would mail me a compressor, and I would have to pay someone to put it on... WOW HOW SAD THAT MY 1985 KENMORE REFRIGERATOR THAT I ACCIDENTALLY MELTED A CANDLE WAX ALL OVER THE BACK GRILL IS WHAT IS SAVING ME RIGHT NOW... Thank you for nothing Magic Chef. I would rather rent a man with an ice cube in his mouth to blow on my cold groceries. I hope if I ever see a Magic Chef anything, I can get a hammer and beat it up. Yours truly, a very unsatisfied customer.

My husband Jack ** and I bought a Magic Chef 10 cubic foot refrigerator a little over a year ago for an apartment unit we own (see invoice enc.). It died just after the one year warranty expired. A certified refrigerator repairman told us that the compressor was dead and even though the compressor was guaranteed for 5 year and would be provided free by your company it would cost at least $350 to repair it. Needless to say, given the original purchase price, this was definitely not worth it. The repairman also told us he gets nothing but complaints for the Magic Chef 10 cu. ft. units and he has seen dozens that have stopped working in similar circumstances.We are shocked by the shoddiness of this product. We have known the Magic Chef name for decades. We have known the Maytag name even longer. And we find it understandable that Whirlpool ditched the Magic Chef line in Canada after it had purchased Maytag. Usually I would demand you replace the fridge. But given what a piece of crap it has turned out to be, we dont want another one and the least you can do is refund our money.

I have recently purchased your countertop ice maker. Though it does produce ice quickly, it is the noisiest machine in my house. I enjoy living in my camper, and this product is exactly what I need due to only having a very small fridge and freezer. My major complaint is that it is very noisy. You can hear motors running and pumps running. Sometimes theyre so loud, Ill have to turn up my tv. The product is great but sure could use some improvements.

I bought a Magic Chef mini fridge exactly 13 months ago and the compressor stopped working. It would come back on intermittently only if you shook the fridge back and forth and that is for about 2 hours. The refrigerator has never been overloaded. Not has the door been open and closed a bunch of times in 24 hours. It gets extremely hot during the summer time where Ive been running a fan in front of it. Im extremely upset with CSR. They will warranty the compressor but I have to pay labor! This is extremely not acceptable at all. Everything in the back of the fridge is clean (no debris, no dog hair, no dust, Nothing!). I bought at Home Depot 11/27/2016.

Do not buy anything from Magic Chef! I bought a refrigerator from them and the second I brought it home it was making funny noises. I didn’t think much about it, just thought the compressor was loud. Fast forward 13 months and the refrigerator stop working completely! Their warranty is only for one year and they make you jump through a ton of hoops to get any parts. It costs more for the diagnosis and technician support than the stupid refrigerator did! I’m so unhappy with this company’s cheap products and lack of care for the consumer. I will NEVER buy anything from Magic Chef EVER again!

I bought the freezer several weeks ago. Thought we had made a mistake of leaving door open one or 2 times as the food was soft. Everything is still soft - chicken cutlets, steak, Ellios Pizza. What can I do?

I purchased a Visanni Refrigerator (made by Magic Chef) that fits under the counter of my bar, with a standard height counter top. I bought the product from Home Depot for $399.00 as part of the entire bar install which was completed through Home Depot. I purchased the item in June 2012, but the installation was not completed until August 2012, so I opened the box and began using this product in August. In October 2013, the refrigerator stopped cooling my beverages. I contacted Magic Chef and they provided the name of their authorized service provider. That provider charged $265.00 to replace a relay switch. I spoke numerous times with the Illinois manager of Magic Chef, who advised me to provide copies of the receipt as well as all information regarding the bar install complete with dates, notes, etc. and the company would review these items and give consideration to me with regard to my out of pocket costs for the repair because the refrigerator was barely out of warranty. Needless to say, Ive been in email contact with this manager for 5 or 6 weeks with a response of were discussing this with the service provider to see what we can do. Very inferior product and a much more unprofessional company! STAY AWAY.

I purchased a Magic Chef deep freezer model HMCF7W2 from Home Depot. After 1 year and 2 months this freezer stopped working and left all my meat rotten. I called Magic Chef about this and they were no help. Im so disappointed and will never buy anything from Magic Chef again. Wasted my money on this cheap piece of junk and bad customer service.

My freezer in my refrigerator just was not large enough to accommodate extra food that I needed to freeze. I saw that the Magic Chef was on sale at Home Depot for $99.00 so I went and purchased it. It is not very large but just large enough to freeze extra food that I might need to make ahead for Thanksgiving, Christmas, etc. when I have extra company. I have had the freezer for 1 year and it has never given me any problems.

Magic Chef Chest Freezer 6.9 cubic Ft Model HMCF7W2 - I purchased this freezer on October 11, 2015 because it seemed to be an amazing bargain!! Well I learned BUYER BEWARE, not only did my freezer stop working in 65 days but Magic Chef said they do not cover content and if I would have read the manual completely I would know that contents are not covered. Home Depot said even though it is under warranty the only way they would cover the content is if I spent the money to buy an extended warranty.It is amazing that a unit under warranty and less than 90 days old would only totally be covered under warranty if you bought a Home Depot extended warranty!!! I lost over $300 in food! Neither Magic Chef or Home Depot were sympathetic to this outcome! Stay away from this appliance, spend money for a quality unit manufactured by a quality company! Remember Cheap is Cheap.

This upright freezer was purchased for our clothes garage area by my father-in-law from Home Depot. The first day I did not plug it in. The second day I plugged it in and put it on the recommended setting. Went shopping loaded it with meats. Went back out a week later to pull something and all my meat so soft. So I threw away the meat which was a big waste of money. Unplug the freezer plugged it back in after day and it still never would freeze. I decided since the freezer is less than six months old and just sitting there not being used that I would call to get the company to honor their product. The girl on the phone was very rude and said that because it is in the garage it Voided my warranty. Most people buy these small upright freezers so that they will have extra space and keep their freezers in the garage I have a refrigerator in my garage right now that works great. I would advise against a company that will treat you poorly when you call over a small freezer. I will push the freezer to the corner for the garbageman to pick up tomorrow and will never purchase a magic chef products again. Great customer service you have.

This freezer really fits the bill. I have it in a storage building with little insulation and it has run perfectly summer and winter...just the right size as well and with the sliding baskets it holds more than it looks.

Great apartment size fridge. 24W X 24D. No ugly back coils. 10 cubic feet Holds lots of food in freezer and in frig part. GLASS shelves. 2 plastic veggie drawers at the bottom. Good shelves on door. Deep enough for 2 gallon cartons. STAR energy saver.

After plugging this product in and ensuring that the thermostat/temperature was at middle to high level, we loaded food. We heard it turn on and felt a bit of cold. So, we assumed all was good. NOT! The refrigerator would run for a second or two and then turn off. We did not know this until the next morning when we opened it and all of our food went bad and had to be thrown out. When I contacted the company asking if we could get compensated for the loss of food, I was told no. When I asked if we could get compensated for gas for having to return the product, I was told no. The company had the nerve to say that it would fix the refrigerator under the product warranty to save us gas to bring it back to the store. NOT ONCE DID THE COMPANY REPRESENTATIVE EVEN SAY SORRY, and we had several emails. I will never purchase a Magic Chef product again.

Ive had my freezer for several years. Its the best appliance Ive ever owned. Weve never had to have it serviced not once. The downside for me its too large for us now the boys are grown and I havent found one like it smaller. But we love this freezer.

PUrchased Magic Chef Mini Fridge  888--775-0202Model HVDR430SESerial #HD1608HVDR430SE05020 as a gift for my handicap son. It lasted 5 months to the day of purchase. Started smoking & almost caught fire. Thankfully my son smelled smoke and saw it start sparking from the back where the motor is located. Contacted original Home Depot store it was purchased from and showed my receipt. They stated I needed to contact Magic Chef. Contacted Magic Chef. Case #**. Emailed receipt & contacted them again, they stated never received. Will never buy anything Magic Chef makes again. They are a joke. Ended up throwing this piece of trash fridge out at the dump. Just wasted over $200 on nothing.

Purchased Magic Chef freezer HMCF7W from Home Depot 11/12... bought extended warranty.... It died 02/14 with 90 lbs of venison in it over the weekend.... Unable to save it... Called HD, gave me a gift card for full price of replacement freezer... wont buy another.

Hi. I purchased this deep chest freezer 3 years ago and its completely stopped working. I called customer service to see if they will honor their product and not only were they rude but they want me to jump through all of these hoops to spend even more money and they back a 5 year warranty on the COMPRESSOR ONLY. So if it happens to not be the compressor theyve just made me pay for labor and parts on something that shouldnt just be breaking within 3 years for no reason! So IRATE. I work hard for my money and I will not be spending 1 more cent on their products. CHEAP PRODUCTS AND TERRIBLE CUSTOMER APPRECIATION!!!

I purchased a new MCBR1020W refrigerator at Home Depot, rented a small truck, got it home, plugged it in and not working. I called the warranty number and they referred me to another organization (Maytag?) for follow up. Not their problem they said, back to Magic Chef. Their customer service was rude, failed to respond on a call back after several days, accusatory and provided no solution. On my third call, they informed me they would assign it to a local service company (finally). We’re about two weeks in at this point. The local org came out, diagnosed the problem immediately as ‘system was never charged in China,’ unrepairable and submitted their report. A few days later, I was informed a check would be mailed but I was responsible for getting rid of the piece of junk I bought. No help with that and it cost money to get rid of a 10-cubic foot refrigerator, about $55 plus $30 for the truck rental. The refrigerator was extremely poor quality, customer service rude and unresponsive. But I am enjoying telling the story to as many websites as I can, and I don’t generally do that.

I purchased the fridge in January 2015 in Home Depot, 7 month later in July it broke... for the second time! On the second day after purchase the fridge started making high pitch noise and Home Depot replaced it fairly quickly. However the worst thing is not the fact that this refrigerator is a very unreliable product, the worst thing is Magic Chef or how they also call themselves MC Appliance or MCA Corporation is the fact that they dont care about their warranty responsibilities at all!However 7 month later I wasnt as lucky. The first time I scheduled the service call I waited on my only weekend from 9 to 5 at home and nobody showed up. When I called them the next day, they told me that my service call was cancelled but they dont know why!!! When I asked them to reschedule to the nearest available date, they told me that they have to talk to the maintenance people. Then I called back again and they told me that they dont have my information! Now you can imagine what kind of company this is.Now about the cost. Yes its cheap but once your fridge breaks you lose all your groceries because they rot. I lost $150 worth of recently purchased groceries. Then you would have to eat outside. Because of this wonderful company I am eating outside for already 3 weeks, spending about $20 a day on 2 meals. All together I spent on the food about $550. If I subtract the cost of groceries I would have purchased, the amount of money I WASTED because of this company totals to about $300! While the price of the fridge is $324. My advice stay away from Magic Chef products as far as possible, pay extra $300 and buy a high quality product. Otherwise there is a good chance youd stay without a fridge, forced spending money on the outside food for weeks!

So our fridge did break after 8 months and they don't have any service providers out here but their customer service is great. They will send out the fan and control board with instructions. I didn't have to wait 9 months as I did with LG being lied to by call centers and people overseas laughing at our situation. It was like a breath of fresh air. Even with it breaking faster than the LG unit I would always buy this product instead because they operated with ethics, honesty, and alacrity. You have to go through an experience with LG to fully appreciate the difference. Thank God there are still some good companies out there.

Warranty is worthless. I purchased a Magic Chef chest freezer from Home Depot in November, 2015 and it stopped working in December, 2016. The compressor froze up and several hundred dollars worth of meat was ruined by the time I noticed it. I call the Magic Chef warranty service center and then because it was over one year old, by one month, they will only warranty the compressor not including labor to replace it. I would have to find an authorized service center, take it to them, pay them to diagnose the problem and then Magic Chef will send them a new compressor that I have to pay the labor to install and fill with Freon. The cost of all this is more than a new freezer will cost. They also will do nothing about the ruined food that the piece of junk freezer destroyed. I will never purchase anything with the Magic Chef name on it and would recommend others be warned about this companys poor quality and worse warranty.

Purchased October 2012. Service call two weeks later. On 7/30 we returned home to find refrigerator MODEL mcBR1020w 10 cubic foot had quit and all food defrosted and had to be trashed. $200 loss. Home Depot referred me to Magic Chef. After one misdirected call, one dropped call reached CS. Repair person will be there in ten days. Asked about refund as still under warranty. Nope. Have to have three service calls before they will do it. Without unit until repair. Told rep Ill get it repaired and put it on my lawn for sale. Will never buy a Magic Chef product again. A very inferior product.

I bought my mom a brand new Magic Chef MCBR1020w refrigerator in July while at her house for her birthday. I live in California and she lives in Oklahoma. She is over 90 years old. Fortunately, this was a secondary fridge because it not only overheated, but it stopped working. And then after her food was questionable, it decided to work again. She could have had food poisoning or it could have burned her house down. We have called Home Depot to return it, but they made it sound like a technician needed to be called first to decide if it was returnable. She is unable to return it anyway (90 years old). This fridge is less than 3 months old. She had an old refrigerator that worked after 20 years. Why is there no recall on this product when so many people are complaining?

Purchased in Feb 2021. Plugged in and waited for cooling in July 2021. Spent over $400.00 in food. Went out to take something out of my garage to cook. Noticed all food was no longer frozen. Checked plugs. Red light was on. Green was not. Removed some food and cooked it right away. Lost all other food. Was informed after a technician diagnosed freezer compressor was not working, I would be given a refund minus the shipping charge and the hundreds lost in food. NO ONE SHOULD TRUST BUYING THIS PRODUCT. DISGRACE.

In 2007, I purchased a Magic Chef Refrigerator model: CTB1821ARW. The refrigerator is not six years old yet, and it looks like new. I never had any problems with the refrigerator until recently; the defrost heater stopped working. I called a service professional to fix the problem, and this is when I ran into another problem; the defrost heater part is not available anymore.I cannot find a defrost heater part # 63001387 for my refrigerator which would cost me approximately $30, so I have to dispose of my refrigerator which costs $600 and buy a new one, preferably one of the Whirlpool’s family. This is what a Whirlpool customer service representative suggested. Do you think it would be reasonable to throw away a five or six years old refrigerator? I don’t think so, but Whirlpool corporation’s customer service representatives think it’s a great idea.Whirlpool Corporation acquired a company which was producing Magic Chef Products, but it is obvious they forgot to acquire their liabilities. Searching for defrost heater online, I discovered that I am not alone in this frustration. Many other consumers who purchased Magic Chef Refrigerator five or six years are having the same problem. When consumers purchase costly products, they do not expect the assembly parts for their products to be discontinued in the next five years or even sooner. I have to question, “Is this how Whirlpool Corporation makes their profits?”Because I couldnt accept the fact that I have to buy a new refrigerator just because of a small part which is discontinued, I sent a letter to CEO Mr. Fetting asking him for help. Two weeks later, I received a phone call supposedly from the executive office. Jennifer was trying to explain to me that Whirlpool Corporation is not responsible for not having parts for Magic Chef Refrigerators. Instead, she offered a 30 percent discount on the suggested retail price on my choice of Whirlpool brand refrigerator.Anyone who did a research before purchasing a costly appliance knows that Whirlpool products are more expensive and lower rated compare to Frigidaire or Kenmore products. 30 percent discount on Whirlpool refrigerator still doesnt match a regular price of Frigidaire or Kenmore. Later, I got another offer in the mail which said that I can purchase an extended four year warranty which will cost me $454. The agreement states that if a refrigerator cannot be fixed, it will be replaced with a new one (sounds grate); but there is a little trick. For refrigerators such as mine, which are 5 years old, only 40 percent of its cost will be replaced. Any reasonable person who can calculate will see how foolish this offer is. I already know that my refrigerator cannot be fixed due to discontinued part. Whirlpool Corporation wants me to pay $454 for extended warranty which will make me eligible for a refund of 40 percent, approximately $240. Where is the logic? Do they really want to help their customers? I feel as if they slapped me on my face.Here are a couple of quotes from the Whirlpool site, “Whirlpool Corporation is committed to building products that consumers around the world can depend on to meet their daily needs. This commitment to quality begins in the concept stages and continues throughout the lifetime of the appliance. The result of these efforts is a sustainable and competitive advantage for the company.” “Our vision reinforces that every home is our domain, every customer and customer activity our opportunity. This vision fuels the passion that we have for our customers, pushing us to provide innovative solutions to uniquely meet their needs.”

I purchased a small Magic Chef upright freezer. The seal went bad. After about a month of dealing with Magic Chef on the telephone, I am now defrosting the freezer the 4th time because of the frost buildup. I did purchase a new seal, which is worse than the one that came with the freezer. I was promised another new seal at no cost. I have not received it. And I can no longer get a call through to the supervisor Sue. I will not buy another Magic Chef appliance. And I do think Magic Chef owes me the nearly $45 I spent on the new seal, and the money for the electric bill I have encountered because of their faulty appliance and service.

I bought a Wine and Beverage cooler side by side with separate control zones twenty two months ago and the temperature was 64 degrees and not cooling. I bought the extended 1 year warranty that I found out is no help to me since they can’t locate a service company for me. I got a service company to come out with $150 charge to tell me the compressor is bad. I called Magic Chef who told me they would send the compressor to a registered service company at no charge but I had to pay the labor and refrigerant which is hard for me to do since they had no list of service companies to share with me. RIDICULOUS! Poor customer service! Never buy another Magic Chef product!

We purchased a Magic Chef 8.8 CU. FT. Upright Freezer (MCUF88W) about three years ago. It stopped working. With my limited knowledge of electronics I suspected the compressor went bad. I was happy to see that the compressor was under a 5-year (parts only) warranty. Now the problem. They can only send the part to a licensed appliance repair professional. I understand that based on the refrigerant handling and tools required to replace the part. I spoke with a local repair company and they refused to give me an estimate for the labor until they confirmed it was the compressor. Against my better judgment, I scheduled a service call for $70. It turned out to be the compressor and I was quoted $505.68 for labor to replace the compressor. I only paid $300 for the freezer in the first place. I will also be writing a review of the appliance repair company.The 5-year compressor warranty is only a tool to make the consumer feel like they have some sort of protection. It is impossible to replace the part for less cost than buying a brand new freezer. I spoke with customer service about this issue and they were incredibly unsympathetic and rude, basically telling me sorry for your luck. I made some mistakes in this process, like scheduling the service call and not purchasing the retail stores extended warranty, but I will not be buying another Magic Chef product based on my experience.

The fridge in our seasonal trailer died. This is so much better than what we had! It looks fantastic too. It has so much space inside and cools really quickly. I had a little trouble balancing the temps between the fridge and freezer.

Ill keep this simple. 2 years ago, I purchased a deep freezer. A small one, from Home Depot. It has completely stopped working. The life expectancy for this APPLIANCE is approx 2 years?? Home Depot shouldnt carry the brand. And the Feds should explore putting them out of business for good. -- I wouldnt be so irate had it not been for two things: 1) I JUST bought this thing (I have other appliances much older, still operating appropriately).2) ALL of these review mimicking my experience. If it were just me, then maybe I bought a lemon. Reading all of these similar experiences, shows that this company has a HISTORY of shoddy work.They shouldnt be allowed to take peoples money in exchange for JUNK.. - RCB

We purchased a Magic Chef chest freezer, Model HMCF7W2 on November 23, 2014 at a local Home Depot. Recently, we noticed that frost is building up on the rubber seal by the lid. We believe the seal is bad. We talked to Home Depot and the clerk suggested we contact you directly. He said the freezer should be under warranty. We havent had it in use for more than 60+ days and would like to know what we can do to rectify this. Their return policy ends 2/21/2015.

I purchased the Magic Chef 5.2 chest freezer a year ago model HMCF5W2. This is a HORRIBLE product. Not only did it stop working in less than a year. The customer service department offered minimal help in trying to rectify the situation. Granted it is only a $200 freezer, but lasting less than a year is totally a ripoff. The customer service agent offered to send a repairman to look at the freezer, but stated they are only responsible for the compressor and I would be responsible for the labor. Again, a $200 freezer, labor would have been well over that. I cannot express enough how disappointed I am in this product. Not only did I lose money on buying it. I lost the total cost of the food that was inside it. BUYER BEWARE.