Our microwave is spacious, simple to use and dependable. This is about the fifth microwave I have had. The others only lasted about 6 months. My current microwave is about 5 years old, despite the fact that some of my previous ones were also GE.

I purchased a GE dishwasher 1.5 years ago and it has been nothing but a problem since day one! The door will not stay latched and the dishwasher is perfectly level. You might get 1 or 2 washes in before you have to work on it again. We bought a set of appliances from GE and the stove and refrigerator have worked well. However this dishwasher is junk and I based on my experience I would not recommend this product to anyone!

We have a GE Profile Microwave (PNM1871SM3SS) that is only 3 years old and is reporting KEYPAD SHORTED - SERVICE MAY BE REQUIRED. We called GE service repair and told them the exact message. The service guy shows up and says all he has in his order is General other service needed and that he doesnt have the keypad panel. Gives us an estimate of $501 to repair it. Tells us a new one costs $400 and with a coupon he can give us it will be $100 less. We were charged $99 for this visit which basically lasted 10 minutes (way to go GE on making money off faulty devices you sell). The service-person also told us that the average life was 10 years for these, but this one crapped out in 3. He said if we get another GE microwave, it will fit right in there and that I can do it myself if I am handy but after reading all the reviews online, I am skeptical whether I should get a GE microwave again or not!

Great microwave when the thermostats are working. Have gone through 4 in 2 years. I have convection/microwave. This is a great oven, and microwave. The failing parts should be something GE corrects. Service contract was purchased after 2nd needed repair. Their contracted service was awful. No communication, mis-scheduling, unavailable parts, Poor customer service. Have officially requested with GE not to have this contractor assigned to correct any problems in the future.

This dishwasher is cheaply constructed with a plastic interior. It is so loud that we run it when we are away. Its impossible to watch TV while this thing is running. Also the dishes come out with a film on them. Not happy with the low grade appliance at all.

I bough a GE microwave oven, model JVM1740SM1SS, less than 2 years ago. The keypad says that it is shorted out and needs service. It turns on randomly. I unplugged it and plugged it back in, and it will either say, service needed, keypad shorted out or press clock.GE has so many complaints about there microwaves, some that are very serious. They still claim that there are no problems with them. They have to know there are problems, but do not want to issue a recall and take a financial lose. Its only a matter of time, before something so serious happens that it will be a bigger financial lose than a recall.

Weve had our new over the stove microwave (GE Profile Microwave Oven PVM2170SR1SS) just over one year and the oven light went out. The owners manual has no information about how to replace the light. I called GE customer assistance office and they said it requires a technician to come to the house to replace the bulb. A service call would cost around $95 minimum. This is a ridiculous requirement to make consumers do a service call for an oven light. The owners manual does show how to replace the charcoal air filter, if you use one, by removing the plastic cover across the top of the oven with the door open. Guess what? I removed the two screws holding the plastic cover and sure enough, there was also the access to the cover to access the oven light. You just remove the one screw and the small cover plate can be removed! Be sure to turn off the power to the oven before removing the small 50w Halogen G8 light bulb (Home Depot $5.00). My complaint about GE is that they do not give the homeowner information about replacing this oven light, but instead require you to pay for a service call. The irony is that the owners manual tells you how to access the filter by removing the plastic grill and thats how you also access the panel to replace the oven light bulb. They also tell you how to replace the light bulb that provides light to your range, so it cant be a safety issue about replacing light bulbs. Requiring the consumer to request a service call for $95 just to replace the oven light, when GE could have easily put the procedure in the owners manual, is a real consumer ripoff!

I have an above range GE Microwave - it is not even 2 years old and it is done. I noticed the past few months it was not heating properly - it needed more time. This week it just blew out! NO more GE Microwaves. I have a refrigerator and I am wondering how long that will last. Thank you!

I bought a GE Profile dishwasher 3 years ago. After two weeks it was broken. I called Mabe Appliances and they sent out a tech. He told me it was broken. When I called Mabe back the service people told me to read the manual...yes really. Finally after a lot arguing they replaced it. About a day after the 1 year warranty expired all but one of the cycles stopped working. I have to take it apart every 3 months to clean out the water output as its clogged and the water doesnt have any pressure and therefore does not clean the dishes. I got up this morning and the dishwasher was still running but there were no lights on the front of the unit. I turned it on around 8pm so it was running for 11 hours. When I opened the door it was apparent it had been stuck in the wash cycle the whole time. It is now completely dead. Nothing works. No lights. WHAT a piece of JUNK. How can GE put their name this crap? STAY AWAY FROM GE APPLIANCES. Spend a little more and get a Samsung or LG or Bosch.

We have a lower end GE stainless steel model that came with the purchase of our new build home. The washer is just average and does not have a huge capacity. For only 2 people in the house it gets the job done in general.

While using GE dishwasher there is feeling of easiness with less efforts. Even kids can use at home while alone to keep their utensils clean. To learn clean habit from home is good for kids to be a gentlemen in society.

We purchased a VERY expensive GE dishwasher (Re: Case: 13259178, Model: PDWT580V00SS, Serial No:MZ841691B) for over $1500 and IT DOES NOT WORK! It actually DESTROYS dishes! It leaves a thick detergent film on plastic cups and plates and renders them unusable. We have scheduled no less than FIVE technician visits and all of them refuse to indicate that the dishwasher is faulty and needs to be replaced or they would likely lose their job. All they say in their report is that the dishwasher is performing normally. So a dishwasher that DESTROYS dishes is NORMAL? GE is a $265 billion company. They have a customer that is infuriated with a faulty product that they will not replace. They are giving us the runaround and it is unconscionable. Any other consumer focused business would have replaced their product by now. Not GE. They have a huge infrastructure built to keep consumers from getting their products repaired or replaced correctly. This feels like Davey Vs. Goliath but we are going to prevail. My advice to all consumer is to NOT EVER buy a GE dishwasher, unless they like to have their dishes ruined.

We had some oil spill in the oven, which proceeded to catch fire. It was a huge fire that burned for a while. But all it took was a little oven cleaner, and it looks like nothing ever happened! The coating and materials inside of the oven are completely fine. It also still works perfectly! I'm amazed. 10/10 stars.

We purchased a GE Model JVM 3160DF3WW microwave oven in October 2016. The handle broke on this unit the first week after we bought it. It then worked fine for 10 months. In August 2017 it began throwing the circuit breaker erratically, then whenever it was turned on and has not worked for a full day since. It has been repaired by Appliance Solutions of Utah at least 6-7 times (by two different technicians) and still has not worked. At least $500 worth of new parts have been put into a $200 microwave by them. After numerous calls to GE, they have offered to send me a Goodwill Certificate for the amount of purchase after I buy another GE microwave. With our experience with this microwave (inoperable and unrepairable for 5 months) I dont intend to buy another GE microwave; especially considering the one available locally is the exact same model as the one we have, which was purchased, from Sears, for $191.42. Appliance Solutions of Utah has all the records of the NUMEROUS unsuccessful repair attempts made on the unit since August 2017. I requested a refund so that a different unit could be purchased. Over the course of the past 5 months I have talked to at least four different customer representatives, after multiple hours on hold. None could find any record of the previous discussions. GEs final suggested solution was to offer us a $100 Goodwill Certificate, the title in itself being ironic. So, after buying a microwave which was defective in the first place, spending $75 to have it installed, being without the use of the microwave for five months, and being told that, GE does not offer refunds, that is what the company feels they should do to rectify the situation. Setting aside an implied warranty of fitness, the fact that the repair agents sent out by GE could not repair the microwave after numerous attempts would seem sufficient grounds to fully refund the purchase price. That is the least a reputable company would be expected to have done. GEs position is that the store selling the microwave would be responsible for a refund; apparently ignoring the terms of the warranty. I this point, I am considering filing a complaint with the Better Business Bureau and a claim in small claims court for Breach of Warranty. Obviously, the microwave was never repaired per the terms of the warranty as it is still inoperable and has never worked since the initial report to GE. We will NEVER buy another GE product; Buyer beware!

I am now facing my 5th repair appt about my 2 year old microwave. I have spent nearly $300 on repairs to be told I can purchase a new one for 50% off. Well, $426 plus my $275 I have paid IS A NEW One! 20 hours of me having to be available for service. I did not know the life of this appliance was 2 years. GE complaint number **. This is an unacceptable resolution offered by GE!

My GE dishwasher model #GDF570ddF855 is the worst dishwasher Ive ever owned. I have had 4. Ive had this model for 6 months. This model is hard to turn or to figure out if it is turned on. Right now its locked up and Im following the direction to unlock but it wont unlock. So theres no real on/off button! There needs to be a control on the inside of door where you can turn the lock button. Im writing this so others wont buy this model as they will be thoroughly dissatisfied. Maybe all GE dishwashers are like this? This one sucks...

I purchased my GE Microwave about a year and a half ago. It has served me with flying colors till yesterday. To explain, I was boiling a small plastic pan of water for some rice. I have done this many times in the past. In the middle of the cooking cycle I heard a loud bang from the microwave. I stopped the cooking cycle and opened the door. To my surprise the glass turntable had shattered into several pieces. I cleaned out all the broken glass and tested the microwave. It seems to be working perfectly with the exception of the glass turntable. A new one was ordered. No further action is required. This is just an information for GE.

I have no idea how long it has been in this house but I bought the home 11 years ago and it’s still going strong. I do have to clean it on occasion. And I use jet dry with every use. And occasionally do buy a dishwasher cleaner.

I bought a GE microwave two years ago. The microwave stopped working and has a message that the keyboard shorted. I called GE and they are charging me $90 to send a technician, plus parts and labor. I paid $250 plus installation for the microwave. I will never buy GE products in my life. Do not recommend to anyone.

In early 2017, we bought all of our GE Profile appliances including the dishwasher through our builder as part of building a new home. Love the slate exterior. Love the whisper quiet of the appliance. I do NOT like the way it cleans my dishes. Most of the time, the soap isnt even distributed. The soap compartment is opened but most of the soap is still there. Ive followed the instructions on loading to ensure my dishes arent blocking the water that is supposed to spray up and help distribute soap. Even though I select the dry function, my dishes are sopping wet when the cycle is finished. We have to catch the end of cycle and crack the dishwasher open to let the steam escape in order to cut down on the wet. Even then, we still have to dry dishes to put them up. We have a water softener and have verified its working so I know thats not causing these issues. I would not recommend this dishwasher.

We purchased a GE Profile dishwasher, model PDW9880J00ss, in July 2005, along with GE range, refrigerator and microwave oven. We have had nothing but trouble with them. Most currently, the power board did not shut off at the end of the cycle, overheated and melted the harness also. We were alerted when the odor of burnt plastic filled our home. It was fortunate that we were home and in the next room, or our house could have burned down.The dishwasher cannot be repaired. I will contact GE to see what, if anything they will do to compensate me, but I am not optimistic. I will never buy GL products again. I thought by buying top of the line products from a well-known manufacturer, I would have a quality product. I was totally wrong. Sometimes, you dont get what you pay for.

This dishwasher was in the home we bought and its just not a good one at all. We dont like the settings.. We dont like the size. Weve seen better settings on other dishwashers when shopping around and pricing for a better one.

Purchased the Maytag MDB7749SBM stainless steel dishwasher in December 2013. The dishwasher and install totaled $700, which for that price and with Maytags past reputation, I wrongly assumed that the dishwasher would last a long time. In May 2016, slightly over 2 years, the dishwasher started having issues with the control panel. The control lock would randomly activate. I would have to reset the circuit breaker daily, leaving it off for around 10 minutes. Even with trying to go through all the steps to resolve the issue, resetting it from the circuit breaker, sequence on the control panel, the dishwasher wouldnt work. I called Maytag and after 40 minutes on hold, they finally answered. They wanted $89 for a service call and for the $143 part, plus labor. Might as well just replace it with another brand like GE, or Samsung.

Our new GE dishwasher is a disappointment. 1. There is water on the door after the dishes wash. 2. There is soap on the door after the dishes wash. 3. The silverware is often dirty after the dishes wash.I have observed the following: 1. The reason for the water is the silverware trays are made of plastic and do not dry. They should make them of coated wire like they used to. 2. The soap tray is often prevented from opening all the way by the silverware in the rack. They should re-design the bottom rack. 3. The silverware tray is too enclosed for good cleaning. It should be made of coated wire like they used to.

The wheels to roll tray in and out comes off sometimes, other than its fine, average wash cycle. Doesnt really clean heavy food off dishes so have clean first then put in dishwasher.

I have a 3 and a half year old GE Cafe Dishwasher which I paid over $1400 for and yesterday, when I ran it, I had a couple of cups melted when I opened it. This morning, I opened it to remove the remaining dishes. I closed the door to it and left for work. I did not run it again, just emptied it. My husband came home about an hour after I left to a house filled with smoke and the smell of melted plastic. He opened the dishwasher and found everything inside melted. The spinners, the silverware holder and all the plastic rack dividers were totally melted.Apparently, the heating element stuck on and overheated it. If he hadnt come home when he did, I believe our home would have caught fire. He said the whole kitchen was much hotter than the rest of the house. The service repair man said it cant be fixed because it got so hot it melted the seals in the motor. It was not a wiring problem with the house. It was a problem with the dishwasher itself. So now, I am out $1400 plus a house full of very toxic smelling smoke.

I purchased a GE Dishwasher 3 months ago and it has been broke (wont drain) for almost a month. I tried to schedule a service through GE since it is under the warranty and they never showed up for the second time. I called and complained but it is not just the product, their service is even worst than the product. I am going to take the unit to Home Depot and ask for a refund or exchange with another brand. It is suppose to be brand new and wont drain or can we get a service scheduled. Never buying this brand again.

Had 2 G.E. microwaves make a loud popping sound (like a boom) while turned off and then they started smoking like crazy. 1 model #JVM1630BB004/ serial#MA9713685. The previous microwave was just thrown away. I didnt realize there was a problem with these G.E. microwaves, so I dont have the other model/serial #s. These are a real danger.

The GE MICROWAVE MODEL JVM6175EF1ES was manufactured in August 2015. I purchased it in November of 2015, brand new from Home Depot. It was not installed until April 2016. So less than 2 years after installation it malfunctioned. (The unit brand new only has a 1 year warranty). The parts the tech replaced have a 5 year warranty. That demonstrates to me that GE does not have a lot of faith in their appliances. Aside from that I paid $375 for the repair, thats almost the price of a new microwave. But I paid since it made more sense to have a 5 year warranty on the parts instead of a 1 year with a brand new unit. I WILL NOT be buying GE products in the future due to this product defect.

We are on our second GE Profile Series 60ssf dishwasher. The first one began to leak all over the floor. The store replaced it with a new one. We have had our present one about ten months. The first several months it did great and we loved it. The last two months we have noticed the dishwasher not drying our dishes. We have talked with the store several times to make sure we are doing all the right things. We are using sanitary level, power dry, Rinse Aid. We have had two technicians out and according to their computer it does not detect anything wrong. Interesting. The temperatures of the water quoted by the two were 60 degrees different. So what else is different? We received a call from supposed management of customer services saying, since the technicians could not find anything wrong, that we will have to live with whatever is going on. They will do nothing more.BUYER BEWARE! The GE brand used to be good, but not anymore. At least not in dishwashers. I definitely would not recommend this dishwasher to anyone even though it is top of the line, supposedly the best in proficiency. The unit has failed miserably, and the company had failed us miserably. We are left with a pile of junk!

This microwave is nearly 20 yrs old and is still working great. We replaced the handle but other than that it has been great. I would definitely recommend the GE brand as it has been very reliable. I give this product a great rating.

My GE microwave is not complicated to use. When cooking prepackaged dinners it cooks perfectly in the time the food instructions say it will. I have used other microwaves that the food is over or underdone. No problems with defrosting fruit either. I am very pleased with cost and performance.

I bought a GE stainless steel over the range microwave vented oven in may of 2012. At 24 months, it caught on fire while cooking a bag of popcorn. Fire shot out of the side of the microwave. I shut it off but it still shoots fire out if you try to use. The warranty on this unit is one year. It is unrepairable.

Called in for my washing machine and got service on my dishwasher??? With a bill of $207. A scam. Please take my advice and never call GE.

I had a new GE profile microwave which broke off couple of times and finally after 4 years of using it had to replace it. Since it was a built in so had not many options for replacement and went for GE again. This time the new microwave had a faulty door switch. It wasnt opening up every time. Scheduled an appointment and no one showed up - waiting for the whole day. I called the customer service 3 times and learnt that they had ordered some parts and were waiting for that. No one called and conveyed me this. I learnt myself after waiting from 8 am to 5 pm and upon calling them. They rescheduled me for a week later so that the parts can arrive. The day before the appointment I called again and now they dont have me in the scheduled appointment and got another appointment a week later. IT IS SUCH A BAD COMMUNICATION BY GE. I will NEVER recommend GE to anyone.

I was sitting on my couch and I heard something running. I walked into the kitchen and saw my GE Profile microwave was running. At first I doubted myself and thought maybe I did something and then I cleared it out and went and sat back down. It did it again and again several more time. This is very scary. It was running like someone had set it and it was getting hot inside. Im not sure what else to do. The last time I had the same type of problem and just bought a replacement microwave and now this one is doing the same.

Outstanding value and deal the price for this unit was the best one I could find it’s small simple to used and fit in my kitcjechm area like hand in glove I purchase then as matching pair for 429 dollars each all I needed for my new home and they are not bad looking at all,simple set up and great functionalities for the money no complains so far they get the job dome nicely thanks Best Buy’s for sucke great deal and quick delivery

I purchased a GE over-the-range microwave in 2008. After 3 years, the magnetron went out and the microwave stopped heating. I called GE repair, and they told me it would cost over $300 to fix - close to the cost of a new microwave. Stupidly, I bought another GE microwave in August 2011, model JVM1750DP1BB. In the one year Ive had it, it has broken 4 times. One time, it was the magnetron (seems like a common problem). Another time it was the motherboard. Another time, it was a bad wiring problem. Each time, I called the GE repair service, and it takes 1-2 weeks to get an appointment. Twice, they cancelled my appointment on the day because they overbooked. Given that I had to take time off work for the appointments, this is a huge inconvenience. I have been waiting over this last time for an appointment, after they again cancelled my scheduled appointment. GE makes a terrible product, and their repair service is a joke. I bought GE because I wanted to Buy American, but they have completely turned me off. Think twice about buying GE! You will waste lots of time and money.

Purchased new from Lowes. Dishwasher leaked starting less than a month after purchase. I have had it serviced 3 times since purchase and have another appointment scheduled. (It takes 2-4 weeks to get a tech out to your house). Currently they say he is going to come by on Tues and check to see which part to order next and then they will come back and work on the dishwasher when the part comes in. (Of course the dishwasher is leaking as I wait). They give a 8-5 service window so I will just have to sit here and wait on him to come by and decide what to order. This is pathetic. When you buy a new GE appliance you need to be aware that they literally do not have any program for replacing flawed appliances.

Our microwave caught fire today and burned our kitchen, stove top, & attic. According to the Fire Captain, the cause of the fire was the GE microwave panel shorting out. Had my mom not been standing right there as it happened, our entire house would have surely been a loss.

My life partner/bf moved into a semi flipped 10 yr old home. Every single appliance required to be replaced, everything from refrigerator, stove/oven, to dishwasher. We researched every appliance we purchased, a lot of time and effort along with reviews from various reputable reviewers, pointed us to the GE GDT DISHWASHER. Who can go wrong with three tier washing amongst jetted water bottle washers?After a 1 1/2 yrs in the top spinner completely separated from its housing. We googled the problem, GE said it was a faulty design, yet no recall. The door lock began to fail, googled the repair fix, another fault design, yet again no recall. Upper plastic door trim broke in half, solution, replace the entire console. Guess what? My solution here on out is to not buy GE products. If two years is all you get with a GE product, I am out! Done with your products that once lasted 10 to 15 years. The fact that have to research another DISHWASHER, absolutely pisses me off. I dare you GE to win me back!

Door would not latch, so entire locking mechanism was replaced. Still wont lock. Repairman said it looks like door is warped or bent and door may need to be replaced. We have used the dishwasher twice a week for a year and suddenly it wont lock. Have heard this is a common issue. Is this true? Is there a recall?

My dishwasher is very quiet and effective in its use. I am very pleased with my unit as I saves water and power when in use. It also cleans very well and smells good as it drains completely. General Electric is very reliable and outstanding company and is made in the USA.

Bought a new GE over the range microwave in April 2021 and it broke/stopped heating July. They replaced the magnetron in September and its broken again a month later. Same issue and parts are out 2-3 months.

I was advised to replace the timer #WD21X10059. I replaced the timer and it still doesnt fill water. I purchased this 2000 Hallmark Park model and the seller said the dishwasher has never worked. The model #GSS1800Z01 does not add water when turned on. The water line has been checked and is OK. Is there a service bulletin on this unit?

We have GE Profile Quietpower 6 Dishwasher. We are the second owners of the home and did not buy it ourselves. But the dishwasher is no more than 3 years old. Our dishwasher also refused to turn off after it was done washing dishes, usually humming for hours afterward. One day, we came home and found that the whole house smelt of burnt plastic. Our dishwasher was burning hot and full of burnt plastic. It was off, so we unplugged it to make sure it would cool down. We dont expect any help from GE, but we will never buy GE ourselves. And we will make sure to tell our friends to never buy GE.

Microwave Model HVM1540LP1CS... This microwave was installed 6 years ago when I built my home. I live by myself and the microwave has only been used by me. I loved this microwave until suddenly it began to turn on by itself and I would often hear popping noises. I looked up reviews of this GE microwave and found that this is a frequent problem with GE microwaves. Fires were reported in a couple of reviews so I immediately unplugged mine, as a safety precaution. If this happens frequently with these microwaves, why isnt GE replacing the parts for the defective machines since they can be fire hazards?

We just purchased a new home and moved in about a month ago. The builder would only put in GE appliances despite our protests. We had purchased another new home 2 years before with a new GE water softener and GE reverse osmosis system. In the 2 years we were there, we had service people over on multiple occasions because they never worked correctly. The common message from all the service people was that GE makes junk. Corporate designed garbage designed to last only as long as the warranty. Dealing with GE was always a nightmare with long waits and customer service that worked banker’s hours. In other words, GE does not stand behind its garbage.In any case, we just bought another new house and the signature series microwave (billed as the best they make) would start to run spontaneously and beep when nobody was near it. We had to shut off the power to it just to make sure our house did not burn down. We researched it on the web and determined the keypad was bad. We told them this when we called in the warranty. They took a week to send a technician who would only work banker’s hours and forced me to take a day off work. He gets here and tells me that he had just tested the microwave and learned the keypad was bad! Duh! He then proceeds to tell us that he did not bring a keypad and that he would have to order one that would be mailed to our house. We live on a new street which address is not recognized by FedEx so we told him he needed sent to himself. He refused. He assured us that we would get it. So, Friday 3:00 pm rolls around and no part shows up so we call to find out what is going on. Mind you, I have already scheduled Monday off work at this point. They tell me that the part is back ordered and that they have no idea when they can ship it. Additionally, they have a wrong address for our house. We tell them the correct one and they tell us their computer does not recognize it. She cannot tell us when the part will be available. We tell her that this is unacceptable and that if they cannot replace the part, they need to replace the microwave. She says that is not her department and we have to call their customer department on Monday which is open from 8 to 5 pm Eastern time! We live on the West coast!!! That means they are only open until 2:00 my time and I have a job where I cannot make calls during the day. I can’t do it at lunch because the hold times are over an hour!!! I guess I have to get up at 5 or take the day off.When I tell people in the know about this, they just laugh and say, “whaddya expect!?!, its a GE!”. We have been about a month with a brand-new microwave that has never worked and GE is impossible to reach and has not even ordered the part!!! We are toying with the idea of just replacing the piece of junk with a product manufactured by a reputable company like Samsung or LG from a box store who will honor returns and take the home builder to small claims court. In any case DO NOT BUY GE PRODUCTS!!! You have been warned. They make cheap junk that never works right and play games so they dont have to honor their warranties. This is a New York Corporation run by people who do not care about customers, honor, or integrity. They make backdoor deals with shady homebuilders to peddle their junk exclusively and you will have to replace it in two years. Learn from our mistake in buying GE. They bring junky crap to life. Garbage Electric is what they should go by.

Run, dont walk, toward any dishwasher other than a GE. Problems with the dishwasher within one year - black residue on my dishes that felt and smeared like grease. Calls to GE repair resulted in the worst customer service I have ever experienced. One call returned at 4:00 am. After two visits, a lecture about how to load a dishwasher, I gave up. The effort of making calls for visits, taking time off work, rude repair technicians and being told it was not grease, I now have a dishwasher a few years old that is falling apart. Screws are now coming loose and the buttons are sticking.

I love the GE. I bought a GE dual fuel range about 3 years ago when my 6 yr old Frigidaire stove caught fire. Always wanted to cook with gas but have electric oven and broiler. It's also easy to clean the cooktop unlike older gas stoves. Love the big fast boiler eye.

This is what transpired on the with GE: I called GE Service because the Magnetron is defective. I had trouble talking to anyone because the Serial Number label on the unit is BLANK. Also, the unit is 9 years old. However, my owners manual reads additional nine-year limited warranty. The customer service rep said the additional warranty is 5 years and GE WILL NOT honor the GE printed manual I have. I was escalated to a supervisor and the first thing she asked for a Serial Number to schedule a service call. I said no, all I want is a new part and she responded cant do that and I cannot schedule a call without a serial number. Hello, the label is BLANK. We went back and forth, getting nowhere and I got angry (I hope can recover the call), she is an IDIOT!Well, opened up the unit and lo and behold it isnt a GE part. I got on eBay and purchased the DAEWOO part (the magnetron the microwave was built with) a lot cheaper and repaired the unit myself. Oh, she said you cant do that. Sounds like Big Brother is alive and well at GE. I dont expect a response since I have been dealt with by the most inhuman people at GE!

Our microwave (GE model JEs1655DR1BB) is only a couple of years old (if that). Today, my teenage son went to make microwave popcorn and the microwave made the most horrendous noise and started sparking behind the panel on the side. It lit up the entire room. I went and checked to make sure there wasnt something foreign in it (there wasnt) and stupid me thought maybe it was the popcorn so I tried a bowl of water. It did the same thing again. I am just thankful it didnt start an actual fire, but I am furious!

I love my GE dishwasher with sanitizing. It works great at cleaning, drying and sanitizing my dishes and it’s really quiet. I love the stainless steel. I forget it’s on at times because it’s so quiet. Happy with it.

GE above stove microwave (DVM1850DM1BB) stopped working and went completely dead after 1 year. Purchased a second GE microwave because it easily fit into the existing space. Sure enough, the second microwave stopped working and went complete dead a little over a year. I have always heard bad things about GE products, now I can confirm those negative comments about GE products are true.

Not only does this dishwasher do a lousy job of cleaning dishes, I have just found out it allows dirt to collect under the door flange==lots of dirt! There isnt enough hot water to clean this out. Very gross--do not buy.

I purchased the unit just over a year ago and it started beeping one night with error scroll speed and then key pad shorted. In the end to repair costs more than to replace, even though it is above stove mounted unit. Do not buy a GE Microwave. Especially model # JVM6172DF1WW.

It could clean better without pre-cleaning. Its necessary to pre-clean heavily dirty items. Works ok if dishes are just moderately dirty. Could also be quite a bit quieter. However it is about 15 years old and still running but sometimes motor freezes up if not run often.

I have a GE Triton. We started a load of dishes before going to bed. When we woke up in the morning there was a terrible burning plastic smell. The dishwasher was stuck on, and ran all night. It wouldnt turn off, so we unplugged it. We are lucky that it didnt catch the house on fire. NEVER go to sleep with your dishwasher running. All the stuff you see at the bottom is plastic that dripped down. It melted the bottom of the silverware rack, and some silverware fell down to the bottom where the plastic handles of the knife handles melted. There is brown residue, so I think it did start to catch fire. Thank goodness we woke up early.

Our GE Microwave Oven/Convection Oven Combo (Model: PT970SRSS) is a little over 2 years old. The interior paint on the ceiling of the microwave oven is chipping and bare metal is exposed. In addition, the microwaves glass turntable frequently slips off its plastic tripod base. Circular scratch marks, which also expose the underlying metal are evident in the area which is located directly below the glass turntable. The circular scratches are a direct result of the glass turntable scraping against the paint. The GE repairman said chipped paint is not repairable and that paint should not ever chip in a microwave, let alone a relatively new microwave. After many calls back and forth to the GE Consumer Relations person, we were offered a new combo at a discounted rate of approximately $1,000. (We paid around $2,000 originally.) Im not satisfied with this offer. I strongly feel that consumers should NOT have to pay to replace a defective item. GE needs to pull these defective and dangerous products off the market! Take a lesson from GM!!!

Dont buy one. I bought two last year. The first one completely died before the 60 days were up. I took it back to Sams club and bought another. The tag inside says it was made February 2011, so its only a year and a half old. Under the carousel, the paint is peeling big time. I wrote GE repeatedly, asking if it was still ok to use it. After ignoring me for quite some time, I got this reply. In the notice, they told me to get Sams club to replace the defective and apparently unusable product they are selling knowing it is defective. I love the part where you cant cook something with too much liquid in it. Who does that when they microwave?Heres what they said: Thank you for contacting GE regarding your microwaves and the paint peeling issue. I did some research on it and found that it a common issue among all brands. Excessive heating of un-covered liquids can create a high amount of condensation that the inside paint is not meant to withstand. Minor chips to the coating on the microwaves interior cavity will not affect the products performance. However, if the coating is actively flaking or peeling anywhere inside the oven cavity (including under the turntable), discontinue the use of the microwave and replace it. GE does not have an approved method of repair, and the microwave is not repairable. Please return to Sams club for an exchange, if you are still within the one year warranty. If Sams is refusing to accept the return, contact the Sams Club Support Team at 1-877-885-2787. GE will then reimburse Sams club.

Had microwave since I moved in in 2007 and it has been great. Looks just like new and works the same. A very great product that Id buy again. Has enough features and options for most people. Includes beverage, coffee and other buttons.

My Profile dishwasher is not on the recall list, yet the heater element malfunctioned and did damage the entire inside racks and spin bar along with contents. GE told us to have their recommended repairman provide estimate. Repair guy estimated over $600 to fix. The unit was smoking hot which caused bubbling on the exterior and the dishes to show signs of burning. Well with estimate, GE is offering a discounted top of the line dishwasher for over $600. Pretty sure, I do not want another GE. Also, when I told the agent that I was afraid that if I had not been home, it may have initiated a fire, she said it would not have happened. Really?

Ease of use, intuitive and good looking. Compliments my existing kitchen appliances and decor. I have a GE profile and has lasted now for about 6 years. I really don’t have any issues with the microwave and never needed any kind of service on it.

GE Model PDW9280J10SS Fire - Many GE Profile dishwashers have been recalled during the same time frame as the model we purchased, but it is not listed as one of the recall models. Just as many other complaints, ours started to smoke out of the top of the front door and filled our house with smoke. Thank God we were there to shut it off. The next day I opened up the front door to see what had been burning and it had holes burnt in front and back of the main circuit box (for lack of better name), one burn mark right where the main wire harness plugs in and burnt right through it. This is the same description many others have written. There is a problem with all of these Profile dishwashers purchased between 2006 and 2009 (ours 2007). If we had not been home, who knows what would have happened?

We have a five-year old GE Profile Microwave that has an LCD panel. It is a nice feature, but it has become unresponsive to touch and now will cost us $500 to replace the LCD panel. We will just buy a KitchenAid instead. The LCD panel is not sealed, so when you cook, even using the exhaust fan, the moisture gets up in there and damages the panel. This is such a terrible design. We paid $600 for this microwave thinking it is a good quality appliance. Never buy GE! I was in Best Buy yesterday and told people who were there looking at microwaves. Terrible quality! We have to purchase a whole new microwave hood range now.

A week ago I placed a microwave dish in the microwave oven. The second rack was in place with the small microwave dish on it. When it started I noted flames from the rack bracket. The plastic on the rack had melted. I removed the rack and have not replaced it. This morning I place a microwavable cup in to reheat the coffee, and once again flame erupted.I am calling GE but wanted to let people know of this problem. I have had this appliance for a month. GE sent out a repairman. I overheard him tell someone that when there was cavity they considered it not repairable. Whomever he spoke with asked for pictures and from that deemed it repairable. I would not let them repair it as a fire with flames hot enough to melt the bracket and burning an opening in the inside shell is not something I want in my home. I received no satisfaction from GE as they just follow the Party line, I doubt any of them would want to take my repaired oven in their homes. I will dispose of it and purchase a new one from a different company.

I have a GE microwave. It stated that I had a 10 year warranty on the magnetron on the computer website. Now GE says its not warranted. I have owned this microwave for a little over a year and its pile of **. All they wanted to do is sell you their products and they dont stand behind what they make anymore. Nothing is made to last in this time and age. I will never buy GE products from Home Depot again.

Seems to be a lot of wasted space in this GE dishwasher. If it had a 3rd rack then I would rate it higher. The back has additional sprayers, but the sides do NOT. I would think that having sprayers all the way around would help with sanitation.

Our $599 GE dishwasher of 3 years is literally falling apart. We have a GE Slate Colored Stainless Steel Interior Dishwasher (GDT580SMFES) and over the past two weeks, the water stopped heating and 2 seals in the dishwasher started disintegrating. If you touch the seals (the main gasket at the bottom of the dishwasher and the main seal that keeps water from leaking outside of the dishwasher), parts of the seals come off on your fingers. We bought our dishwasher through Lowes with the extended protection plan and were having a hell of a time getting it fixed... Every time we call to make an appointment, its a minimum of 15 minutes on hold and it takes FOREVER for the new part to arrive/get the new part installed (almost 3 weeks now). So disappointed in our appliance and in Lowes for selling us such a lousy extended warranty. Never again!

A known GE microwave defect on this (GE JVM2070SK02 Microwave) models control panel has yet again resulted in our microwave not working and GE giving us the standby, pay for an appliance technician. I would like GE to own up and send a technician to replace the control panel and get it working since it’s a known issue.

Looks great after 7 years, still works good. Could use larger drawers and the soap dispenser hasnt opened a few times. After 5 years of use weve had to rerun the to clean the dishes.

I recently purchased a GE Profile 1.9 microwave oven from Home Depot less than a year ago. Last week I went to remove something that I had cooked and went to close the door and it would not stay shut. I ended up getting some masking tape to try and tape it shut in order to keep the light from staying on and burning out until morning when I could get a better look at it, thinking that it had to be something small that could be taken care of without any problem. Hinge adjustment, something getting in the way that I couldnt see, etc, etc. Wrong! I have been over this door with a fine tooth comb and there is nothing that I can see that is preventing it from staying closed, not only that but according to everything that I have read, I am very lucky that I didnt get fried while trying to figure out if the latching mechanism was functioning correctly. I am not even going to go through the long drawn out process of dealing with GE over this due to the simple fact that I have been there done that with my dishwasher that showed up with the front panel dented a few years back from the factory and I ended up blaming the place that I had purchased it through instead of GE and have since found out by reading other complaints that this seems to be something that is not unusual when it comes to GE appliances. I spent over 1100.00 dollars on the dishwasher and they only replaced the panel instead of giving me a new one, and I have never been satisfied with the way that it operates, and it was a very long and drawn out process and I am just not willing to spend the time again on another one of their products. It is unfortunate that we have entered a time where customer satisfaction means nothing, and the days of caring about having repeat business from a satisfied customer are over. The prices continue to rise on the things that we have become to depend on and cant seem to live without, but the quality and workmanship have not only diminished but also present safety threats. I will never purchase another GE anything and I am looking forward to the day when we all have finally had enough of this and do something that makes these companies stand behind the products that they sell and quits ripping the consumer off. Its rampant across the board no matter what you buy, and there should be laws in place in order to keep it from happening. We have laws for everything else, why not have a couple that protect the consumer and their pocket books.

Last summer GE replaced the peeling handle on my microwave oven. I have treated the new handle with kid gloves. No abrasive cleaning products have been used and the oven burner under the handle is used infrequently at very lower temperatures. One year later its peeling AGAIN. All the burner control bezels on my GE Cafe oven have also peeled. The handles look like plastic covered with aluminium foil. Cant believe GE hasnt fixed this problem or issued a recall. I will NEVER purchase another products made by GE!

I bought a GE microwave in June 2011. Paint started peeling off the inside top soon after purchase. Now, all the paint is gone and GE doesnt care and Walmart wont replace it. So today, I bought a Panasonic. Maybe it will last. Its fifty dollars cheaper, too.

Our dishwasher has only ever served as a dish wetter or drying rack. It has NEVER CLEANED DISHES UNLESS they were put in the dishwasher already spotless. We have a GE Slate with hidden controls. Now, the racks are rotting away and the cost to replace them is nearly the cost of the entire unit. We are going to throw this one out and get a new dishwasher of another brand. DO NOT BUY GE DISHWASHERS!

Our GE Cafe Appliance package is less than 1year old and the convection/microwave door handle is wrinkling and peeling. I realize that weight may be a concern hence the plastic vs. metal handle due to the side hinge of micro but aluminum or other light metal would have made more sense. A service tech is coming out next week to replace the in warranty handle however this cost will be our responsible next year when this happens again. A light metal retrofit/recall seems to be the logical solution to remain customer centric and maintain GE loyalty. How this material choice error is handled by GE to ensure this problem does not repeat during the life of this appliance defines brand loyalty. Thank you for your consideration.

Worst dishwasher ever. No matter all tried it just does NOT get all off dishes. Have to hand wash too! IS just not made to do the job. Just relying on GE reputation of the past! Made a mistake believing General Electric hype advertising. SAD.

We recently purchased three GE Profile stainless steel appliances for our new home. The total was somewhere around $3500. Within two weeks our $1000 dishwasher would not work. It took FOUR service calls and THREE weeks for it to finally be repaired. Now our $2000 oven (traditional/convection) has stopped working and the oven light will not go off without us tripping the breaker. Service tech not available for 5 days. I am expecting the new micro to go out any day now. All of these appliances are less than two months old. We had GE builder grade appliances in our previous home that are still running strong after 16 years. That is the reason we went with GE again. However, after the above mentioned issues with our new GE appliances, I encourage anybody who reads this to NEVER, EVER BUY ANY GE PRODUCTS AGAIN.

GE GDF520PGDWW 24 white, full console dishwasher - Energy Star. I have had this dishwasher model since December 2014 and it has not drained consistently since the beginning either during the wash cycle or rinse cycle. GE has sent three different repair companies to replace the pump, the control panel, and ultimately the entire dishwasher, yet even the new dishwasher still does not drain consistently. Sometimes it drains and sometimes it doesnt. The GE-certified repairman was again here this morning and is again ordering a new pump. Counting the original pump, the previously replaced pump and the pump in the new unit, this would be the fourth pump. I tried to suggest the problem may not be the pump, but the repairman could not think of another possible issue. I do not recommend purchasing this dishwasher.

We bought all new GE Cafe kitchen appliances when we remodeled our kitchen 3 years ago. The first Cafe dishwasher needed repairs in the first 3 months, and was replaced within 10 months due to continuing problems. The replacement GE Cafe dishwasher was deemed non-repairable after 2.5 years. The unit has a design flaw and the bracket holding the top water sprayer broke. The extended warranty with Assurant will not cover the dishwasher because they say it is not a working part. We are trying to get GE Customer Care to help but after three weeks the message we are getting is they do not care at all.The front burner on the cooktop will not light. GE cannot get a replacement part so the cooktop was also deemed nonrepairable after only 3 year. Our Cafe refrigerator also has a design flaw. The refrigerator must be unplugged to reset the computer when the water filter is changed. If you dont the refrigerator does not recognize the filter and will not dispense water. Needless to say I will never buy GE again. It is sad to see what was a good company go down the tubes.

Microwave (over the stove model) is also supposed to be conventional oven, but does not do that well. Just use as microwave. As microwave, easy to use. Now 14 years old and still going strong, although a little dated in appearance. Grill cover looks like chrome, but made of plastic, and when I tried to remove it recently to change the filter, it broke and now has to be replaced. $180, but still cheaper than a new appliance. Wish we could get away from using plastic parts.

I purchased a GE Microwave oven, model #JVM1540DP1BB and, in seven months, the interior paint started peeling. I contacted the company and they said, go ahead and use it. It wont hurt anything. (Well, actually, it doesnt heat as well now.) They offered me a discount on another GE Microwave. I advised them that the oven was manufactured three months prior to my purchase and so the Microwave was only ten months from birth to death - it was also made in Malaysia and so was purchased practically straight off the boat - and should have been covered under warranty. The response to that was, Im sorry. Im only authorized... Fine. Let me talk to your boss, I said.I was connected to another company mouthpiece who promised to send a serviceman out to look at it. The next week, said serviceman did come to the house. He told me they could take it in and ...see if they could fix it or they could give me a discount on another one. Again I iterated that the microwave should be replaced at no cost. He flat out told me, They wont do that.My next fiasco with this danger trap was several months later when it started turning on of its own accord. So, we had to keep the oven unplugged at all times unless actively in use. I again contacted GE and was again advised that they would be happy to offer me a discount on another... blah, blah, blah. After a couple of years of using this machine, I called GE one last time. I spoke to the regional vice-president, Gary **. The response this time was truly mind-boggling. They had no record of my having called previously!!! But, after telling them I felt their product was inherently defective by design and, not only would I never purchase another GE product EVER, I have emptied my house of any and all GE products right down to the light bulbs, have purged my mothers house, and advise everyone I know of my experience, recommending they, too, do not patronize GE.He began repeatedly screaming at me, What do you want me to do? I told him that, two or three years previous, I wanted them to replace a defective microwave. Now, and following their abhorrent customer service, I wouldnt want anything from them and, if they were to tell me the sky was blue and water was wet, I would not believe them. I was not inclined to pay six hundred dollars yearly for a new microwave oven, so there was nothing they had I would ever want. I then pointed out that I purchased a Sony microwave for my mother when my grandson was six years old. Hes twenty-four now and both the id and the oven are still going strong. Then HE hung up on ME! I have noticed others here who have had similar experience with GE Microwaves so my recommendation to anyone considering a new microwave oven is to steer clear of GE at all costs. I only gave them a one star rating because I couldnt give them a negative star rating.

I bought GE Microwave JES1139BL03 in 2011 and the white paint inside has been peeling off. I think it is defective because I have had other brands and none of them have done this. This microwave was manufactured February 2011.

My 5 years old over the range GE Microwave Oven in my old house had a keypad malfunction. I replaced that oven with a different brand. This time, my 2 years old GE profile microwave in my new house has the same keypad shorted like other users posted. I was hesitating to buy this brand at the time. But the look and match with other appliances, plus the good deal from vendor, I gave it another try. I made a terrible mistake. No more GE appliances for me.

We have had multiple service calls where the tech explains immediately that he knows what the problem is, where there is a very loud buzzing noise as if you were going to be shocked by the microwave if you touch it while it is running. Now after fixing this problem multiple times, having the display burn out, etc. tonight we find out the microwave is actually turning ON when you open the door! This is a severe safety hazard! The interlock is doing exactly the opposite of what it is supposed to do!

I purchased a GE Dishwasher about two and a half years ago. Recently, we found there was a small leak in the solenoid motor which caused damage to my floor. I looked up for the model number and it is not on the recall list. Now, I have to call the repairman. This should have never happened in two years. What is GE going to do about this?

I purchased a slate dishwasher in Oct, 2014. After the third cycle the soap would not dispense (door would not open) or the soap dribbled out and remained running down the door. I had to run the cycle twice to get the dishes clean and for the soap to dissolve. I called the store at which it was purchased. A tech came out and replaced a part. Did not work. After the second time, when the tech said nothing was wrong, even though he saw the soap running down the front door, I called GE. They sent a tech from a different store. After the eighth repair I told them I wanted it replaced. They had already replaced the soap dispenser twice, the control board and even told me to move the baskets (ridiculous). They also suggested I run hot water before the cycle! They said if it was repairable they could not replace it.We went back and forth with this and they finally agreed to replace it. Got the new slate dishwasher in July, 2015. After two cycles I started having the exact same issues! I will not deal with GE or ever buy another of their appliances. I will tell everyone I know not to deal with this company. Quality is terrible and service was extremely frustrating, having to take off work numerous times and wait hours for the service person. In the end, it never worked!

I bought the GE oven and microwave combination. After a pie dripped on the oven bottom we did a 4 hour self clean. The bottom of the oven is stained and it does not wipe up. Also noticed the door is not sealed and it has marks between the glass. There are also all sorts of stains on the interior of the door. This is a new stove installed 5 months ago.

We have had the dishwasher for 4 years, and the dishwasher went out twice, the refrigerator also went out a few times. They just dont make stuff like they used to. To make matters worse it sounds like the fridge is getting louder and louder and I dont want to call the to call the techs back out.

I bought GE Profile appliances 5 years ago. The dishwasher motor needs a new one. It cost me $300.00 to fix and I ended up buying a new dishwasher, of course, no more GE. Six months ago, my GE profile fridge is not making ice. It cost me $300.00 to fix. Now, the freezer is not working right. I was told another $300+ to fix. I went out and bought a new fridge. Back to basic, Kenmore brand. GE profile is not inexpensive and only last 5 years, starting to break down. Please stay away from this company.

This is my third microwave since 7/13. The first day I used it did not turn off, the fan and light stayed on so I returned it to H&R Greg drove to their warehouse and bought a new one. Six months later, doing the same thing, would start up by itself, very dangerous and not shut off. Had three different repairs on it three days from work!!! They came out a week ago, installed a brand new one, same model. Next day, doing same thing, started by itself. Now have to plug and unplug it for use. Now they are sending out a service call to look at it for what I told them whats wrong same as the others. The only good thing about the people at the service center have been great and the service people too. I just want this fixed. Model # jvm1750dp2WW Spacesaver.

We bought a new GE dishwasher Model # GDT655SGJ4WW. Did not work right out of the box, had service guy come and control board was bad! Really brand new dishwasher, 2 weeks to get that fixed, now the soap dispenser door wont stay closed, order part, whats next? Contacted GE about it, waste of time, no quality control and they dont stand behind their product! Stay away from GE, last appliance for me!!!

We purchased the GE Cafe series appliances back in mid-2016 (dishwasher, dual oven gas range and microwave). Over that time period we have had at least 10 repair claims. The dishwasher front door and seal have been replaced three times, has ruined my wood floors and baseboards. The gas range has had multiple issues, including broken lights, broken fan, and a manufacturers defect in the lower oven igniter which took our reseller and third-party warranty company three weeks to repair. The microwave oven had a plastic cover just break off one day - wasnt touched before - it just cracked off!Fortunately we purchased the units through Home Depot and purchased their extended warranty program. Unfortunately the warranty company doesnt replace units and wont include claims during the manufacturers 1-year warranty period in their lemon law policy. Ive repeatedly tried getting touch with the manufacturer, but they appear to be staying high-and-dry away from consumer grievances.GE doesnt stand behind their products. I dont think their resellers give a rip either. My advice - stay away from GE. If youre in the market for something Id look at LG. I have a refrigerator, washer and dryer from LG and have had zero issues in nearly 10 years of service. I have no idea if their reliability covers dishwashers, but Id certainly take a look.

GE Microwave was making intermittent buzzing noise 1 month after purchase. Called GE & they said they could send a tech out to check it but if they didnt find anything I would be charged a service call. I stated it would only do it once in a while so was concerned it wouldnt do it when tech was here & I would be charged so I passed on the tech. Microwave continued to make noise periodically but seemed to get less as time went on. 1 year & 10 months later it started to sound like it was arcing & shut off. Again it was periodic. Called GE. They sent a tech out & it only shut off but no arcing sound or intermittent starting & stopping. Tech stated it probably was door micro switch, but when GE called me back they said he stated it probably was circuit board. Whatever the cause it is still what I would call arcing & going off & on.GE stated They could give me a discount on a new microwave which amounted to cost of $100.00 more than I paid for it in the first place.

We bought a top of the line GE microwave oven (model PEB7226DF1BB sn VA201160N) in 2014. It has now failed 5 times in 4 years - 2015, 2016, twice in 2017 & now 2018 - and the repairs have cost us more than the original price of this piece of junk. We bought it from a local dealer, KAM Appliances in Hyannis, MA, but had to resort to an independent repair service, because KAM was not very responsive. I know that I should have given up on it a long time ago, but in the past I always had good luck with GE appliances. Needless to say, I will never buy anything from GE again. I have learned that GE Appliances are now built by Haier, a Chinese company. No wonder they are junk.

My GE model JEB1095BB04 microwave/convection oven is 6 years old and the magnatron has failed twice. The first time, GE said they would replace the part free of charge, but I had to pay for the service call, which I did and it cost me $212.00. Now, the part has failed again, the second time in 2 years, and GE basically said you lose. A rep from GE told me that they only guarantee their products for 1 year. There is no doubt in my mind that all GE products are garbage and I would strongly discourage anyone from buying them. I will gladly take my GE microwave, smash it into pieces and replace it with a KitchenAid appliance, which is backed by a reputable company.

I purchased this product in June 2011 for a summer weekend getaway home. I used it 5 times during that summer. The following summer I didnt use it at all. Summer 2013, I used it and everything seemed fine. That night I heard something and the microwave turned on by itself! Thank goodness I was at the house. I cannot believe this unit has not been recalled yet, as I see other consumers are complaining about the same thing. I keep the unit unplugged all the time. What recourse do I have as a consumer? I have my bill of sale and paid good money for this unit.

I have a new GE profile model PDWT380VSS - Two in fact. The first one kept breaking glasses in the top rack. GE technicians could not find an answer so they replaced the Dishwasher. Now six months later its doing it again. This replaced a perfectly good, older model as part of a remodel. Theyll be sending another tech who I suspect will not have an answer. Any thoughts on what could be causing this or a way around it or is it to be expected? The first GE profile I had for several years with no such issues.

This is a work horse of a machine. I have been using it for 12+ years. Not my first choice, but it was here when I moved in. Still going strong. So why change now, when its doing its job. My first dishwasher choice would have been a Bosch, because they are so quiet.

Updated on 12/30/2018: Again had GE up, said it was not the pump as they stated. Hired a plumber as they requested, pipe not blocked. Changed connections and now the machine has no power. Again have to call for repair. I am sure they will have to order a part or tell me to call an electrician. I am so done. Please beware. Do not buy. Still not been able to use my dishwasher going on 4 weeks and brand new.Original Review: Purchased from Home Depot. I have had it for only one month used 4 times. The water did not drain. Called GE Repair. Guy came down, couldn’t figure out what was going on, said it must be the pump or it could be blocked. He went downstairs, could not find the pipe. Been there since 69...said he is going to order part. Waited 1 week. Then he calls me an hour before he was to be here. Mind you I took off work to be there. He said, “Did you have plumber to come in to see if there is a blockage and he needs to show you where the connection is?” Are you kidding me. I told him I am handicapped and having company for Christmas and I need it. He said he can’t come until I hire a plumber as he can’t find the dishwasher connections. Are you kidding?I said, “Can you come and install the pump and if it doesn’t drain then I will call the plumber.” He said no as he can’t find the connection...I am going to put 150 to have a plumber come when I know it’s the pump not a blockage to have the plumber show me where the dishwasher is connected because the idiot can’t figure it out. I said I need it for Christmas. Nobody working until next Wednesday. Do not get a GE. Poor customer service and to break down a few weeks after purchasing is unacceptable. I had A Bosch for 6 years, never a problem. Plus the lower rack tracks already fell apart. I live by myself and does not get much use. I read the reviews and should have known. The only reason I purchased I needed the bisque color. BUYER BEWARE.