Bosch dishwasher shp65t55uc - One of the worst purchases we have ever made. Purchased in july 2014. Have already replaced front ss panel, not ONCE but twice. Have replaced cheap plastic handle once. Stainless steel is of poor quality. Should have stuck with sears elite brand, same as our refrig and stove. When you talk with Bosch rep, they act like their products are on the same level as the Hope diamond. Paid a ridiculous amount of money. Not worth it.

Dishwasher - Bought it new… Beeps and cannot turn it off. Have called their tech people many times, looked in manual. Beeping wont stop, just turn the music up.

I bought a brand new refrigerator, but there are parts that I can not install as the manual is not clear about them. So, I thought I will call and ask. No such luck: calls are disconnected, they hung up on me, they say that I have to hang up and they call back - and never do, I can hear them and they do not hear me....I wrote email to their web site, got an automated reply but no call back....I am so frustrated I am thinking of returning the whole thing, because I dont trust the company.

Our Bosch gas stove is possibly the best kitchen appliance we have ever bought. Absolutely love the device that fits in the door when grilling, to ensure the heat can be better regulated. We find the built in electric gas lighter most convenient. This is the first Bosch we have ever had. Will never have another brand again!

We purchased three Bosch products in December 2013: a dishwasher, and combo oven/microwave. (HBL 5750). Both the microwave and oven have malfunctioned to the point of being unusable. $200 later, we have a quote for almost $1000 to fix them, no warranty extension. Attempting to get Bosch’s attention and address what we consider a premature failure of their very expensive products has been an exercise in futility. Their representative asked for—and I provided—original documentation of purchase of these products and quote for repair. They responded by asking for the original receipt and repair quote on letterhead, despite the fact that I sent them the inside product serial tag for each item.The provenance if these products is NOT an issue, yet they continue to disavow responsibility. Contrast this to Grohe products: I called them about a failed soap dispenser and faucet, sent them the original order and my new faucet/dispenser is on their way!! What a pleasure to deal with them!! Bosch is NOT WORTH the price, they don’t stand by their products, they have terrible customer service and they are obstructive in trying to navigate their process. Don’t bother; you are better off buying domestic products. Contrast this to Grohe products: I called them about a failed soap dispenser and

Bosch dishwashers with a STAINLESS STEEL tub are very quiet and most times you have to physically go look to see if it is running. It has always left the dishes sparkling clean. Having owned an appliance repair business I always recommend Bosch to my friends.

Admittedly, my Bosch Oven is now over 10 years old and out of warranty. However, this is the second time that the Bosch Oven has exploded with glass shattering over the floor and the people in the kitchen. Whilst I expect some ovens to grow old, I do not expect them to explode - especially twice now. The first was when the oven was being used and the second time was when the oven had cooled down. The first time, Bosch provided some (around 40%) reimbursement. On the second contact, first impression from customer service was that they were interested, but since then, they have been notably unavailable for comment or response. I wont be recommending a Bosch Oven purchase to anyone - in fact my response would be the opposite.

I bought an entire Bosch kitchen last summer. I was cleaning last month and noticed rust and pitting on the door of the fridge. I called Bosch and they asked me to send in pictures to file a claim, so I did my best to show the pitting in the pictures but the surface glare made it difficult. About 2 weeks after I sent in my official claim email I get a response (the initial receipt of the email said I would hear back within 5 business days).Bosch informs me that rust is a surface cosmetic issue and not covered under the warranty so I call to ask if they saw that there were holes in the stainless door. They said it all looked like surface rust and could be cleaned off. But they were willing to give me 25% off if I want to replace the door. I spent about 10 minutes talking before asking for a supervisor. Talking with the supervisor I was able to get them to send a technician to diagnose if there are actually holes. May 17th: technician confirms that there is uncleanable pitting in the stainless steel door.Today: May 31st (2weeks since diagnosis) I get a call that they will pay for the parts of the door as a goodwill gesture but not for the labor of the replacement. So they admit that their product is bad but wont actually pay to replace it, instead trying to frame it as they are doing me a favor. Absolutely horrendous service, to admit that the door is flawed and provide a new door but make me pay for the labor to replace it (~200$). This has officially been the worst customer service experience I have ever experienced. The representatives were defensive and unwilling to take responsibility for their faulty product. I will never again buy a Bosch appliance and Ill also be sure that no one else does if I can help it.

I do like my new dishwasher - cleans great and is quiet but there is a smell. This is not food related, or deposit related since it is only 2 weeks old. It is obviously from the plastic molds used for the racks. I am unsure if this is a deal breaker yet and send it back. I have no alternative one to get. This one has everything I want except this smell is bad. You would think Bosch would fix this long ago, sadly not.

Bosch dishwashers have a upper spray arm that often falls off. They have a small easy to lose plug that holds it on. They will not let you just replace the plug or as a courtesy send you one. They force you to buy a new spray arm. You would think that this company would want to back up their products and replace a small plug at the cost of losing future customers. They do not care once you purchase their product but look for more ways to get more money. Very disappointed.

Dishwasher SHV68TL3UC/04: I spent $900 on this dishwasher 18 months ago. Today, it will not turn on. Called Bosch service: $129 to get a technician to come out, plus $30 every 15 minutes that they are here, not including the time for any work they need to do or any parts that need to be paid for. Needless to say, this will be my first and last Bosch purchase. I was advised to buy KitchenAid and I decided not to. Live and learn.

Front door handle has design flaw and has cracked on both sides where the buttons are and now needs replaced. It has broke in a third area and is attached to the wiring so it will cost. I am concerned this will continually be a problem after repaired as it has broke with no little kids in the house that do not abuse the dishwasher and it cracked just under the year mark. Very disappointed. Now cracked and have to replace year and 8 months...

I bought this pairing tops hoping it is a good appliance. Less than 15 month and it has failed. Have extended warranty and they have made at least 6 visits and ordered multiple parts and it is still not working. It has been not working since Sept 1st week and we are more than three months without microwave. My $90 microwave bought 10 years ago is the savior compared to this piece of ** and New Leaf ** service.

I love this dishwasher, it is amazing. Since I have owned my home the last 30 years we have had 4 dishwashers and this one is the best because it cleans the dishes and glasses great. No spots on the glasses, all our other dishwashers always ended up leaking and then we had to replace our wooden floor because of that but this Bosch it great, I would recommend it to anyone.

I purchased this dishwasher during a kitchen upgrade. Prior dishwashers were noisy and tend to leak over time. One nice feature of this dishwasher is its completely sealed underneath. This keeps the noise level down and of course no leaking out the bottom. One drawback is you may need a longer water inlet line because routing can only follow a predetermined path.

I bought a Bosch - 7kg Top load washing machine 9 months back from Croma (Bangalore). Due to some technical issues, we have raised a complaint and the technician identified the issue is with the panel and needs to be replaced. As there was no update after 5 days I have called both Bosch & Croma customer care to check further on this. Unfortunately, they also did not have many updates regarding that and they said they will escalate to a higher level.Now it has been 30 days without any progress or update. I have sent multiple emails and called multiple times to customer care but no use. I was using a Whirlpool washing machine for last 8 years and I was getting good service from that vendor. I really regret to choose the Bosch washing machine this time. Friends, If you are in Bangalore (I am not sure about the service in other parts of India) better avoid buying Bosch as its service is pathetic. After all this frustration, either you need to wash your clothes with your own hands or need to buy a backup Washing machine as well!

Worst dishwasher weve ever had - does not hold many dishes as the racks are tiny. Forget about putting bowls in the lower rack, if you do you cant add plates as they bump up against each other. The lower rack falls off the track if the bottom rack is fully loaded and then you have to pick it up and try to get it back on track. The SMELL - OMG, since day one we have removed the strainer in the bottom, rinsed it and allowed it to dry in between washings - noticed an inch of water in the well at the bottom - which adds to the smell. Called repair and they simply state, Thats the design. Well let me tell you the design sucks!Never in my many, many years of owning dishwashers have I EVER dealt with a smell like this. It is embarrassing when you have company and open it as the entire kitchen ends up smelling like a TRASH HEAP! So now we buy deodorizers to keep the smell at bay, and rinse agent to help the dishwasher do its job, and detergent, and dishwasher cleaner, 4 products - unreal. Who knows maybe they are in cahoots with the manufacturers of these products (or who knows maybe they are the ones who make them - because their dishwasher SUCKS! Did I say that already?).

Monday, November 06, 2017, I received by mail the Bosch Important Safety Recall Notice - Bosch Dishwashers letter regarding potential fire hazard. The dishwasher power cord can overheat and it was suggested to STOP using the appliance immediately if you have one of the affected models. I located my model and serial number and found that my dishwasher is affected by the 2017 recall expansion! I immediately went to the Bosch dishwasher recall registration Web page. Based on the information provided and my address, I received a list (only one agency name was listed) of authorized service agents that would inspect and repair my dishwasher at no charge, along with a reference number. So far, so good! On that very same day, I contacted the repair agency, gave them the information requested and was told they will order the part, and when the part is received they will call to schedule the repair appointment, and told me that it would probably be by the end of the week. By the end of the business week, Friday, November 10, 2017, they never called. On Tuesday, November 14, 2017, AGAIN I called Bosch authorized service agent to ask for update on repair request. I was told the power cord is now expected to arrive on Thursday, November 16, 2017, and the repair will be scheduled for Friday, November 17, 2017, between 8AM - 5PM. I was also told the repairman will call me the day before, on Thursday, November 16, 2017, to narrow down the time within a two hour window for Fridays repair. On Friday, November 17, 2017, AGAIN I called Bosch authorized service agent since their repairman was a No Call, No Show. I was told that the repair has been scheduled for Tuesday, November 21, 2017 and that the part is still not in but should be in today or Monday the 20th. And, the repairman will call me on Monday, November, 20, 2017 with the time window for the Tuesday, November 21, 2017 repair. Maelynn, the service agent apologized for not calling to inform me and was not sure who even changed the repair schedule from November 16th to the 21st. Well, it is now Wednesday, November 22, 2017 and I still have NO dishwasher repaired, NO date for a repair, UNABLE to use the dishwasher, Thanksgiving is tomorrow and all the dirty dinner dishes will have to be washed the old fashioned way...by hand. Thanks Bosch for a less than stellar customer service response from your authorized service agency technicians.

When searching for kitchen appliances during a recent, major kitchen remodel, we decided on Bosch which turned out to be a very poor decision! Two convection ovens, gas cooktop, dishwasher, microwave, and vent hood. After being in service for less than 2 years, both the dishwasher and microwave have required major parts replacement. Dont fall for the hype!

Bought a new Bosch dishwasher, when the tech installed the dishwasher it was found to have a fatal error! This was a manufacture defect! Bosch refused to replace unit! Company recd an F from BBB!! The companys customer service was worthless, just like their warranty!! Buyers beware of buying the high-end Bosch!!! You pay high you receive very low quality!!!

We got a real nice deal from Lowes on a Bosch electric range. We had been looking all over for a new one during a slight remodel. Saw the range for approx. half price - clearance - and jumped on it... Our budget (or interest) really did not include thinking high-end. The range is great, with all the bells and whistles we wouldnt have gotten otherwise - quick heating ribbon elements, convection, roasting, and warming oven features, nice black glass finish. Plus, it gets light use from us two empty-nesters. Then about 2 months ago, the glass panel on the oven door just plain fell off! (How can anyone make something that just sits there and then falls apart!?) Luckily, it didnt break. Upon investigation, wifey found a screw in the storage drawer but there are 3 screw holes holding it on via bottom brackets. Looked to me as though the other 2 screws had never been put in. Not only I, but my PhD Mechanical Engineer son-in-law, could not figure out how to get the panel back on... After fooling with it for 2 weeks, I finally bit the bullet and pretty much disassembled the entire oven door to get it back together. During this ordeal, the plastic strip on the top of the door also broke. It now awaits my precision application of super glue to fix. Havent done that yet just because Im sick of fooling with the thing. I will say that during this deal, I called the Bosch hotline for some expert advice, and the guy I spoke to was as friendly and compassionate as any of his breed I have ever dealt with. But even though we both had the same web page in front of us, he cheerfully admitted he was clueless as to how to get the panel back on. All he could suggest was replacing the entire oven door, even though he agreed that that was overkill for the problem which compared to the Bosch dishwasher we bought about a year and a half ago (i.e., now out of warranty)... well, I only thought I knew what an appliance problem was until I met the Bosch SHE3AR5XUC!! It will not drain completely. The detergent will not dispense. The dishes will not dry, let alone sanitize. It is noisy... It is a **. According to my web-based research, I can take it apart and see if something is stuck in the pump impeller, and take more apart and replace or somehow fix the detergent dispenser... Oh, yeah, thats me. Like so many other posters here, we felt pretty good about ourselves having a kitchen with so-called high end appliances. Instead, we feel as though we got suckered into thinking life would be a breeze with the wonderful Bosch stuff in our all-electric dream kitchen. I intend over the next few days to visit the big-box retailer we got our D/W from and state that the only remedy is total replacement. I doubt they will go for that. I will then go to another big-boxer and buy a new D/W. My advice to anyone who has read this far and is considering getting a Bosch anything... your life is too short and your time too valuable to roll the Bosch dice.

Absolutely the best in my opinion. Never an issues, has serviced my residence for years. I would everyone purchase SS models. Highly efficient and would recommend. Has deep cleaning for ones dishes and hardware.

Do not even think about buying one this companys dishwashers. Less than 2 1/2 years old it has been down for 3 weeks. In 37 years of marriage with multiple houses over the years we have never had such a bad experience with an appliance.

Unfortunately I am one of those that got no help from Bosch. They said there is nothing they can do and that I would have to pay $99 for them to send someone out. And that only covers the first 18 minutes of diagnostics. From there it was $120/hr. This microwave is part of an oven combo unit that cost over $2200 so it is not as simple as just replacing the microwave either. Thought I was getting a high end product but I guess not. Beware of Bosch less you find yourself hoping you win the customer service lottery of whether they choose to help you or not. BTW, this unit is only 26 months old.

Purchased new Bosch tankless water heater. Nothing but problems. Turn on hot water and the moment I open cold water tap the heater turns off. Have spoken with plumbers Re this problem and they all say this is an inherent problem with these heaters. You can only open hot water tap. The moment you want to mix hot with cold the heater turns off. Absolutely junk waste of good money. Tore it off wall and purchased a reliable hot water heater conventional. Also Bosch products in general are total crap. Will not purchase and will not recommend. Obviously not made in America.

Bosch 1000 rpm 6kg 15 Prog Classixx. I like Bosch products because they last well. Theyre expensive to buy, compared with other brands, but cheaper in the long run (and therefore also better environmentally). The reviews for this product were good as well, which is always a big factor for me. I wanted a general purpose model, which is why I chose this one. I didnt need anything special as I dont do any specialist washing (very dirty or extra large items, for example). Ive had this washing machine since October 2004. I dont know whether or not this model of the Bosch washing machine range still exists, but I would recommend it simply because the machine has always performed well and washed satisfactorily, its about average cost to run (slightly better than that, actually) and its never broken down in the eleven plus years Ive had it.

Bought the dishwasher (SHX7PT55UC) 2 years ago from Airport Appliance. From the start, the dishwashers lower rack came off the track and the dishwasher did not clean the dishes. I had Bosch come out two times. The first time, I was informed that the installation was done backwards. They said they fixed it but its never cleaned well unless its on the most aggressive cycle. The rack still comes off the track constantly. One of the worst problems is that this dishwasher takes all color off my dishes and makes all cups totally dull. I hate it. Never again will I have anything Bosch. Bosch = BAD! Ive had Bosch repair people out twice. Plus, they dont stand by their product. Terrible customer service.

We purchased a Bosch dishwasher because I liked the 3rd rack feature, the super quiet rating, and seemingly good reputation. This dishwasher does Not clean the cups or glasses. The glasses taste like soap and the cups are still dirty inside. The repair came out twice, changed the soap dispenser, told me not to use rinse aide, to always use the heavy setting and extra dry. The glasses are better, but the cups are not and I have to wash all the cups before they go into the machine. It can be hard to arrange the dishes in the lower rack. I have bent some of the tines to make a 9x13 baking dish fit.We bought this dishwasher and a GE range the same day, it took 2 months for delivery. Apparently, Bosch starts the warranty before the consumer actually has the product. The GE Range is still under warranty, while the Bosch dishwasher is not. GE starts the warranty upon delivery, not purchase, which seems much more fair to the consumer. Bosch warranty and service were both not much help. How a warranty can start before the product is in your home being used is ridiculous and unfair. But it doesn’t change the fact that it isn’t even a good dishwasher. We do Not recommend Bosch. Go GE.

The Range is beautiful and after a week and a half I have no complaints with the Range although it was not my first choice (which was another Bosch a higher model and not carried by Best Buy). I have not used it as much as I would have liked because of issues with Best Buy’s third party installers. I paid extra for a slide-in rack and would have purchased a temperature probe if I could have.

Three years ago, I purchased a stackable washer and dryer for my condominium. Since I had limited space for these products, I chose Bosch. Now, the dryer stopped working so I call a repair service. $450.00 later, the unit still does not work. I called directly to Bosch to see what they could do about my problem. They sent a tech to review the problem and he diagnosed it as a failed control module. Bosch wanted me to pay for the service and the part which would have been another $300.00 or so. To total this cost so far ($750) if I replaced the part is not a good idea because I could get a new dryer for about $800.00. I feel that Bosch product is inferior and service is zero. As a small business owner, I think this is disgraceful. I stand behind my products and service and incur extra service costs when I have to. Even though it sometimes erases my profit on the job, I always take care of my customers. This is a big company and can well afford to take care of their customers in a proper manner.

Im a real estate developer. Ive put Bosch appliances in homes Ive sold and my personal residence. Dont be fooled by the Bosch name. The product is cheap, easily malfunctions, lacks longevity and doesnt work properly. To top it off the customer service representatives are rude and somewhat arrogant. I would rather wash my dishes in the rain, cook my meals on rocks and sticks and freeze my food using store bought ice rather than buy Bosch appliances again!

I love everything about this dishwasher, especially how unbelievably quiet this is when its on. I would buy this dishwasher again. It cleans wonderfully & is very easy to use.

My dishwasher is incredibly quiet, sometimes I have to check the light to see that its on. The cycle does take longer than on my old Maytag but I understand that is very common with the newer units.

Our experience with Bosch appliances has been mixed but disappointing. First, the first cooktop delivered during a remodel would not function as soon as installed. This resulted in a multi-week delay in the remodel. Next, the microwave failed within a year of installation and then again within another year. We have paid more than $300 in repairs so far. Finally, with regard to business, we were promised a substantial rebate if we installed 3 or more appliances. We installed 4 but have not yet received the rebate. We have been pestering the dealer repeatedly for about 2 years now with no satisfaction. I will never again purchase a Bosch product.

I purchased a Bosch washing machine 2 years ago for my summer residence, have probably used it not more than 20 times and it doesnt work. The motor control unit needs to be replaced. I called Bosch and they informed me that they cannot help me since a Bosch certified repair man has not diagnosed the problem. I informed him that there are no certified Bosch repair men in my area which he confirmed!! But he cannot help me since a Bosch repair man has to diagnose the problem (and will charge me a service fee since the machine is not under warranty!). I told him two repair men looked at the machine and one called Bosch and confirmed that it is the motor control unit and I saw the part, it looks fried!! He informed me once again he cannot help me since they werent certified!! I should have bought a Whirlpool machine; at least with Whirlpool, the parts are cheaper and my husband has repaired my Whirlpool washer with the help of YOUTUBE! There are no YOUTUBE videos on how to replace a Bosch motor control unit. I would not purchase a Bosch appliance again!!

Unbelievably quiet for a dishwasher. I didnt believe it was on or had run the first two times I used it. It also does the dishes sparkling clear WITHOUT the Finish product. Just the normal dishwashing detergent. Rave all the time about it as I unload it. Dont know how many features are necessary to wash dishes. A rinse if I have new stuff, I just want to sterilize and the regular good wash. The short wash tended to leave the dishwasher smelling of food after even though the dishes were clean. This does not happen on the regular wash so I think it has to do with running long enough to get the food completely down the drain. This is the only drawback: it is not as big as previous dishwashers I have had and the bottom rack is not conducive to glasses and bowls mainly just plates. We use a lot of mugs and glasses and bowls, so I need the majority of the dishwasher to conform to placing these dishes safely in line. Sleek and beautiful. No buttons or lights showing anywhere except a reflection of the light onto the floor when its running, which lets me know it has begun. If Bosch would create a rack that could conform to different dish size and shape, this would be the PERFECT dishwasher of all time. It is amazing in terms of the lack of sound and the sparkling dishes.

Washer dryer hardly been used. Not working. Paid almost £600.00. Told today by customer services about an almost £600 washer dryer that has only be used a few times, We cannot guarantee that our products are not faulty and that they will always reliable. Thanks for letting me know for future reference.

Freezer has been repaired 3 times. Ice maker has never worked properly. Already out nearly $500 in repairs. Now, rubber sealant around both freezer and refrigerator remain very warm to the touch. Freezer leaking on floor, and the freezer doesnt work at all. Lost all food stored inside. Called Bosch and local Recommended repair service companies, as we have before. No help on the weekend. No call back from Bosch. No effort to help. I WILL NEVER BUY ANY BOSCH PRODUCT. AND WILL WARN EVERYONE I KNOW NOT TO. GOING ON OTHER SITES NOW.

Bosch, a German company known for their engineering, engineered a three-piece door handle for their refrigerator. The handle consist of an elongated handle that is attached to the door by two small plastic pieces; one at the top of the handle, and one at the bottom of the handle. The small plastic piece that attaches the bottom part of the handle to the door cracked dislodging the bottom support for the handle. I ordered the replacement part from the retailer and was told that the whole handle had to be bought. A $.50 piece of plastic cracks and Bosch expect the consumer to replace the whole handle; estimated replacement, $125-$150. Bosch Customer Service suggested that I pay for a service call to see why the $.50 piece of plastic cracked.

We purchased a Bosch Dual Fuel Range and it worked great for about the first year. Then error code 118 began showing up when trying to preheat the oven. It would happen occasionally but after the 4th year it would not preheat on Bake at all. We researched the problem and found the parts we needed to fix the problem were not available. Bosch no longer makes these parts and there is no updated part to resolve the issue so we are stuck with a 4 year old range that cant be repaired. The new model looks exactly the same so why do they not sell parts that will update the older models. We will never buy another Bosch product.

Our Bosch 800 gas slide-in range was purchased in late 2019, installed in February 2020 and the igniter failed in October 2021. One would hope that a new $2200 range would last longer than a year and a half before failing. We would have had to wait 30 days for service at hundreds of dollars cost, so I bought a new igniter and installed it so that we would have a working oven. Bosch was unwilling to reimburse us for the $105 igniter. I dont recommend Bosch.

Our Bosch is perfectly silent while it washes. It reliably does a very good job of cleaning everything. Our only disappointment is that a spring mechanism came loose in the door causing it to flop down.

We are one of the victims of Boschs defective dishwasher handles. Ours broke after only several months of use. Bosch to date has been lethargic in responding, even though it obviously knows its product design and/or construction is deficient.

This dishwasher was the best appliance we ever bought. The front/exterior of the dishwasher looks very smooth - no buttons visible. Most importantly, it runs very quietly. Yes, it cost a bit more money but it was worth it. The dishwasher is five years old and so far we did not have any issues.

This is the first oven I have had in years that holds it temp at the correct one, cleans like a dream and works the way I wish all my appliances worked. The interior is large enough for all of my large roasters which makes it easy to use.

I have had to pay for 6 service calls on a Bosh washer which I researched and everyone has the same problem as I have with there washer. I refuse to put another penny in this lemon! Please help me.

I contracted Apple Air to install a tankless hot water heater during a complete home renovation. The Bosch unit has had nothing but problems since we starting using it. Apple has had a technician here a dozen times and has tried replacing different parts and has had no success. The unit gets freezing cold and then scalding hot intermittently. Even the technician said he can see the codes that are appearing indicating the problem. I’ve been very patient thus far but am tired of being told “we’ll call you back” when they never do. Weeks go by and we hear nothing. It’s not right. At some point they need to admit that the unit is faulty and to either install a new one or issue me a refund because frankly I don’t want to do businesses with this company anymore. Please don’t make the mistake I made by getting schmoozed Apple Air and there salesman John **.

Works like a dishwasher should! No rinsing before loading dishes. It's so quiet, I forget it's running. Exterior is very sleek. The capacity is unbelievable. It will hold all dinner dishes, serving dishes, pots/pans for at least 2 full meals for 4 people...and then some. It cleans my stainless cookware to a perfect shine. So glad I went with Bosch.

Bosch refrigerator was purchased in 2005 and within the last two months had repairs of over $900. Ice maker not working, sensor not working, fan not working. Had to throw all my food away each time (four times). I grew up in Germany and Bosch was a top of the line product. Bosch, what happened to you, does your CEO not care about your reputation?

It works well, I bought a smaller one because we dont always have dirty dishes and space, but when I do replace this one I will go for full size so larger items like pots can be washed in it. For a small dishwasher it does a great job.

Just called Bosch and once again I got a remarkably rude and unhelpful customer rep. She could not be bothered telling me about two specific dryers and told me to look online. Her attitude was clearly one of not caring in the least about helping the consumer or making a sale. I would have bought a new dryer from Bosch if not for her. Not now!

After careful review of the facts Bosch Australia kindly repaired the washing machine and kept in contact with me at each stage. This has restored my faith in the Bosch brand. Overall, they managed the situation with professionalism.

We moved into a new house with new bosch appliances: fridge, stovetop, speed oven and oven. After only TWO years of use, the speed oven digital display is dimming and will need to be replaced with a part for $150, plus labor. When I contacted Bosch, they would not replace the part. The words on the stovetop are already peeling off (Front, Back, etc.) and the buttons on the icemaker are finicky and need to be caressed to work. The dishwasher doesnt clean any better than our old appliances, the stovetop takes forever to boil and the stainless steel finishes are so hard to get clean. I cant make applesauce on the stovetop because the lowest possible setting is too high and burns it (this may be a reflection on using gas instead of electric, weve never had gas before.) I will never intentionally buy Bosch appliances ever again! Our old cheaper appliances were much more reliable. Not worth the cost!

We purchased our Bosch Dual Fuel Range about 8 years ago. We had problems with the gas igniters that was not fixed properly by the authorized service. I eventually fixed it. Recently, the stove started burning the food. The service identified the problem as a failed relay board. Bosch shipped the wrong part, so we had to wait about a month for the correct shipment and repair. On a supposedly high quality item there should not be failures like this. If there are, they should not cost an arm and a leg. The most recent repair costing close to $500.

Didnt clean anything. You had to wash the dishes before putting them in the dishwasher. If you rinsed the dishes they would come out dirty. There was no difference in the normal wash to the heavy duty wash or even quick wash. It was a regular sized dishwasher, 22 inches wide I think. Stainless steel showed every water drip fingerprint and pet nose print. It was pathetic. No assistance from Bosch for its warranty was useless. Changed the motor and no difference. Only thing it was good for is to be run over by a loader to flatten it.

I have a housekeeper whom is used to a simple oven. If she touch the wrong button the clock goes off. I can spend one hour trying to fix it. However, it doesnt adjust itself. Unfortunately the oven does not work unless the clock is set. The service man has been here twice already and will not come again for less than 100.00. I have been cooking for 56 years and have never had a problem with an oven not working because the clock isnt set. Buyer beware. This oven is way too complicated. As of now I am waiting for a new service man. Incidentally, the instructions stink as are their videos. I bought six bosch appliances and am even so sorry.

The machine could clean better than it does. My roommates leave crusted and dirty plates in there for a couple days and then the dishwasher has trouble. The top shelf is a great place for silverware.

I completed a kitchen renovation and purchased a Bosch refrigerator. When it was unwrapped, the right door was severely damaged. Bosch suggested a new door rather than a new refrigerator and I agreed. We are now 2 months later and I’m told the production of the door is not until 9/18/21 and they have no idea when they will replace the door. Lewis was very irritated when I tried to get a definitive answer as to the install date. These are not cheap appliances and I guess I expected better customer service. Doubt that I will be a future Bosch customer based in this experience.

Have a Bosch Refrig./Freezer just over one year since purchase. Call for service as freezer would not keep food frozen. Waited for repairman for 7 days. He came and said we needed new Temp sender and fuse ($100). Labor ($233) in advance. Would be back to fix in ten days. After 24 hours, the freezer does not work and now refrigerator is losing temp. as well. I requested emergency help as wife just had emergency Detached Retina Surgery and now home. We are both 70 years old. I have all Bosch appliances including: DW, WD, STOVE, MICRO. Never had problems before with any. I am going to call my lawyer and write a claim with the BBB. This is the worst Quality Assurance I have ever seen and the technicians do not have the training on this equipment to fix or repair problems.Updated on 08/02/2015: Call Sears to repair 2-year old Bosch unit which was not cool enough. They came and in 5 mins said I needed 2 parts @ $100/10 days to get parts and $250 labor, all in advance. But when they installed, the Bosch Refrig/Freezer did not work. The service people are not trained and Bosch was no help. I would never recommend Bosch to anyone from now on.

All products received in excellent condition new as promised. Sales agent knowledgeable and friendly. Thank You!

Our Bosch built in micro convection oven was purchased December 2015 and have extended warranty but has not worked since August and have 15 documented calls to Bosch, Bosch extended warranty as well as service company that has made 5 home visits and it still does not work. When you call expect extended waiting and transferring etc but no one can make a decision, I expect to be taking legal action for their stupidity, I suggest doing your homework before purchasing any of their products.

The bottom rack is a huge amount of work because it comes offtrack constantly and the little wheels come off, no matter how gentle I try to be. I would never buy a Bosch dishwasher again and do regret my choice. This mechanical difficulty is annoying. Also, there is residual water on the top shelf, not every time but often (settling in containers or on glasses). It does get the dishes clean.

We bought a Bosch oven 4 years ago. The self-clean function didnt work the first time we tried as there was something wrong with the door hinges. This wasnt under warranty. We always found that the oven took a long time to cook things, but didnt really give it a second thought. There was also a mystery screw that magically appeared in the warming drawer one day. 9 days ago, the glass on the door spontaneously exploded into thousands of pieces while baking at a relatively low heat. We called Bosch and scheduled service for last Wednesday. Needless to say, they refused to accept responsibility as we are beyond our warranty period. As I took apart the glass, I discovered that the missing screw was one of the three holding the glass panel in place. This should never have just fallen out. I also noticed that the door closes much better than before. We are now 9 days without our oven and there is no sign of a Bosch technician! When I spoke to the Bosch rep, I asked how to register a complaint. He referred me to their web-site - but it only allows for 250 characters. Clearly, they dont want to hear about any problems. So much for expecting that a high end company might be interested in quality. Clearly, I wont be running out to buy any more Bosch appliances.

This dishwasher does a very good job at getting all of my dishes clean. Even those that have dried food stuck to them. It does everything I need it to do. Although, this dishwasher does not have heated dry option. I am fine with this, as the heat from the wash gets most everything dry. It has basic regular, light, heavy duty settings. Thats all I need! It is a traditional/regular size dishwasher. The interior holds everything I need to wash, although the set up of the tines have taken a bit getting used to. I feel if they were orientated differently I might be able to load easier. Its a nice stainless steel washer! When researching this dishwasher, only negative thing I could find was issues with the door latch. Knowing this, I exercise extra caution in opening and closing. It does open stiffly.

My Bosch oven combo worked for us for about 3 months up until we set it for automatic cleaning. This is when it went up in flames. The company completely disregarded our complaint. I believe there should be a recall of all ovens. No follow up from customer service, no interest, we were left with burned oven and promise to replace which hasnt realize yet (waiting second month to get it).

I have had so many clothes ruined by this Bosch 500 Series washer and dryer. I had purchased this set from Lowe’s as a second set for the upper level of my home so I would not have to walk down to the basement. I have an 8-year-old LG Tromm set down there. This set seemed to have lots of positive reviews, and I got a great deal on the display model, so I thought I got a good deal. White clothes come out grey and dingy even with bleach. All my family’s jeans have permanent crumple creases down the legs from where the dye faded. Bed sheets turn into long twisted ropes, which would work out well if I was trying to make an escape from my prison window. And everything smells moldy. The dryer does not have a heat setting and shuts off before the clothes are dry, leaving the moldy clothes even more time to get even moldier. The steam setting does not steam but rather drips moldy water onto clothes, leaving them with wet spots. Settings are weird: like you have a choice of damp dry, regular dry, extra dry, and my favorite, xxxtraxtra dry? And not one of the settings gets the clothes dry because you have to line dry the clothes to finish the drying once they are done. And the washer is the same; weird settings like comforters, jeans, and babycare, but not white, brights, or colors? Then if you really want to get aggravated, you can select an eco-smart function that uses less water, making the dinginess of the dirty water even more concentrated, and it takes 3 hours for it to cycle. One nice thing is that it is quiet while it runs, but when it’s all done with the load, it will beep loudly all night every 2 minutes, and you can’t shut it off until you get up and open the door, then the light stays on all night. So why this machine won energy saver awards is puzzling. Anyways, after buying every kind of laundry detergent made to man, testing out all the silly stupid settings, replacing filters, hoses, and gaskets, and stacking and unstacking the machines, I have given up and am listing this machine on craigslist for free for whoever wants to ruin their clothes. Oh, my old LG cleans circles around this hunkajunk, plus it is used at least 5 times a day to clean towels from a hair salon. I had to replace a pump that went out on it; LG just charged me shipping and sent me the part free even though it’s out of warranty for 6 yrs. So, my advice to someone who wants to buy this machine? Don’t waste your money when you can come get mine for free!

I live alone and wanted a small capacity washer and dryer, although I bought a set the washer has a larger capacity than the dryer, so there was a learning curve. But they are the perfect size for me. The cycles on the dryer will not dry my clothes, but there is a timed dry option, which works just fine. You just have to be careful with overloading. This is not an issue for me, but it may be for others. The washer is close to perfect.

800 Series dishwasher is great when it comes to cleaning. Issue is with the bottom rack. The tapered wheels dont stay on the tracks. Particularly when fully loaded the bottom rack wont stay in the track and falls into the tub. We just had Abt Appliance out since the dishwasher is only a month old. Tech said that this is a common complaint and Bosch has not done anything to address it. Very frustrating since it forces you to have to only partially load the lower rack. Will contact Bosch directly and see what they say. If there is no fix we will be replacing with a KitchenAid!

Awkward trays of clumsy thick plastic dont hold many dishes that come out wet. My 12 years old Miele was wrongly tossed because of a misdiagnosed plumbing problem. Plumbing problem solved. I donated the Bosch dishwasher to charity, purchased a new Miele. I am thrilled with my new Miele.

This is the second time in a little over three years that I had to pay a repairman for my Bosch gas-free standing convection range. The first time was the igniter. It cost me $197.95. Now, I had to pay $85.00 for a repair because the control panel came loose and I found out it was just taped on. I cannot believe the poor workmanship that goes into your product. I will never ever buy any of your products again and I will tell everyone I know not to buy any of your products.

I purchase a Bosch gas range in Dec 2019. We started smelling gas last week and had to call 911 and PSE&G. The issue was tracked to the oven and Bosch said they will send a technician. They said the earliest appt they had was 4 days out. I called them again as the smell was progressively getting worse. I escalated again and they agreed to send local Bosch certified technician. The technician arrived promptly and found that the safety valve was defective and he had to order the parts from Bosch. Bosch said 5-7 business days (and this a gas leak issue) and I was again on the phone trying to covey the urgency. I was stuck between the installer and Bosch and I am the Consumer. Bosch finally agreed to overnight the part to my address and the installer was scheduled to fix it today. I called Bosch today for a tracking number and they said they dont have one!! I also found out that they have shipped the part to the technician! Still no part and plenty of gas smell. Bosch customer is very inefficient and they really dont care about the safety of their customers. I would never buy a Bosch appliance again. It doesnt matter how good their products are. Simple irresponsible customer service.

Our four year old dishwasher was issued a recall as some of the plugs were catching on fire. I did as instructed on the recall notice and an authorized repairman came to the house. He said he couldnt get the dishwasher out without damaging our floors and left. I let Bosch know and they suggested that we get a quote to have the granite countertops removed, so that the repairman could get in. I asked for another dealer but they didnt want another repairman. I called our contractor to remove the dishwasher and the repairman came back to change the plug but refused to put back the dishwasher. The contractor came back to re-install the dishwasher and the dishwasher top rack and sprayer were now broken. Bosch got the fire hazard fixed so they are off the hook for that, but I am left with a broken dishwasher and their so called customer service wont respond. Now, I am forced to replace the dishwasher when I as the customer have done nothing wrong. Bosch cares about avoiding a lawsuit, but could give a whit about the customers experience. The company sure does not have the customers back. This whole process has taken weeks and I am completely frustrated.

When we remodeled our kitchen we bought all new Bosch appliances. Refrigerator needed service after 2 months of use. Circuit board needed to be replaced. Bosch refused to pay for spoiled food. Ice maker never worked right. Repair tech said we use too much ice. Microwave blew up after 2 years. Unit was replaced by Bosch but does not match the rest of my appliances. Instructed not to use the metal rack that comes with the microwave.Dishwasher needed a service call because it was making excessive noise after 3 years of use. Now, while cooking a Christmas roast, the inner glass of my 4 year old oven exploded after the oven was turned off. Glass all over the kitchen. We were stuck with a $200 repair bill. Service tech instructed us not to use the self clean feature. My husband and I are in our 60s and the appliances are not overly used. I have had more repairmen in my house in the past 4 years than I have had in 41 yrs of marriage. Bosch appliances are very expensive, overrated, and unreliable.

I purchased a Bosch dishwasher in 2012. 2 years later, 2014, the racks had issues with the protective plastic coating peeling off the prongs that hold the dishes in place. I was able to replace both the top and bottom racks at no charge by Bosch. In 2018 the racks again had the same issue with the coating peeling off the prongs, on both the top and bottom racks. Today I was told after working with customer no service for 2 months that the racks are not covered and I would need to pay for new ones. NOT happy with the service as well as the dishwasher. To me this is a defect, not normal wear and tear. I have owned Bosch dishwashers in the past and have never had issues with exposed metal on the racks.

We purchased four Bosch appliances in January 2011 and by November 2011, there was rust on them. Our fridge looked like someone sprayed the rust on it. It is that bad. We contacted Bosch and they sent a service person to look at it and confirmed the problem. He said that the appliances werent 100% Stainless steel because he tested it with a magnet and there was some magnetic attraction. Anyway, he then tried cleaning it per his instructions from Bosch and the rust remained. We contacted Bosch about what the service man said and then was told that the appliance were only warranted for 30 days for cosmetic defects and we should try cleaning it again. We tried cleaning again this time using a very fine steel wool. Some spots were removed but still left a residual stain but many, many spots the rust remained. We then contacted Bosch again. They asked us to send pictures and then they offered to give us 50% off replacement parts as their solution to the defective appliances we paid full price for. This is not the answer we expected from a company who sells what they call top of the line appliances.We were told that the problem of rust was because our condo is on the ocean in FL I cant believe that everyone living on coastal America has had rust problems on their appliances with in a year of purchase. Our Floridian neighbors dont seem to have this problem with other brands. Also we had purchased Bosch appliances for our CT home in 2007and have no rusting problems and we live a block from the sea. I read on rekitchen.com that Bosch warranties against rust on dishwashers. This obviously is not true. From what Ive read here, Bosch does not live up to their reputation!

After several attempts to repair this issue, Bosch gave us a new dishwasher. The problems with the rack have not occurred with the new unit.

We bought our Bosch Dishwasher from Appliances Connection 2/12/2012, it arrived on 2/22/2012. Our contractor hooked it up on 2/27/2012, he ran a rinse cycle all seemed fine. We ran our first real dishwasher load on the 27th and it kept showing an E-15 error, the dishwasher did not ever finish the first real job. We called Appliances Connection, they told us this is a Bosch problem and they must do the repair work per the warranty. We have had two repair dates with the authorized Bosch repair technician. On March 6th, the Bosch repair tech said that it must be the pump that needs to be replaced. He also confirmed our plumber had made all the correct water connections. On March 14th, another Bosch repair tech came and worked over 2 hours on the dishwasher and could not get it fixed. We contacted Bosch and discussed the problem with their associate. We requested a replacement of our new dishwasher immediately. They made it clear this was not going to happen, as it is new and they will continue to repair until corrected. This is not right! This dishwasher is a lemon. We paid $866 for this machine and almost a month later, we still have only a broken down, unusable dishwasher. (For us that is an incredible amount of money as we are both senior citizens.) Even the repair technicians were frustrated with the way they were communicated to by the Bosch technologist who was giving them instructions on how to fix the machine (they do not have a repair booklet even for their authorized repair techs). I am totally unhappy and disgusted with their service. They should not be allowed to let their customers be held hostage to a brand new, broken dishwasher. What is our recourse now? Please help me in any way to make this right. I see your box below, we cannot afford an attorney. Thank you.

I purchased this dryer and washer combo because I needed a compact wd set, I actually purchased 2 sets. I'll number my points of why I like/dislike this dryer. 1) It was annoying to have my electrician had to put in a 4 prong outlet. It costs more money than I wanted to spend 2) I had no idea this thing was going to drain onto my floor (it was my error, I was so eager to dry clothes after hanging it outside all summer to dry, so I just ran the load to dry making my floor wet by simply plugging and playing. 3) THIS TAKES FOREVER TO DRY. But it was SO WORTH IT not ironing or finding all my clothes bone dried and wrinkled. I finally caught on the trick of putting it running a longer time and not overloading it. I actually enjoy doing laundry more because folding wrinkle-free clothes and hanging up wrinkle-free clothes was a godsend in my family of 6. I am just happy I purchased 2. Now I can dry clothes and do all my laundry at once. I strongly dislike dirty laundry so so so much. 4) It's Ventless! COME ON NOW, no hole in your wall that you have to cover with foundation plantings that end up burning up and full of lint? THAT'S AN A+++++ in my book. My last dryer was a vented dryer from Bosch, and that thing was ok not awesome because of the wrinkles but the lint buildup was significant all over the duct. I couldn't sleep at night if I knew the dryer was running because I was terrified of a risk of fire. 5) The clothes come out soft, fluffy and light. Like not hard, crispy and extremely, extremely dry. Its just a perfect dryness. 6) The room is warm because of the vent. I love this feature in the winter. In the summer, I'm not inside enough to care but my electrician is recommending an exhaust fan. Nah, I'll just open a window. It hasn't bothered me yet. 7) Its awesome, compact size allowed me to hook it up temporarily anywhere- my kitchen, my basement etc during the renovation. Get one, you won't regret it. You'll even feel more European in the process.

New home purchase with Bosch dishwasher and I have always heard good things about them....Wrong! The rack does not connect to the door and falls out all the time...breaking dishes! I cant believe Bosch would allow this, as it is a major problem! I get angry every time I load and unload the darn thing and would never purchase another no matter how well it would clean! It does a decent job cleaning but if the dishes break, whats the point?

I have a washing machine and it has PCB malfunction. The repair technician visited 9 days ago and ordered the parts from Bosch. Since Bosch has monopoly of the repair services, the parts are not available in open market. Hence no one except for the Bosch can repair the machine. Now I have to rely on Bosch to fix the machine at a cost dictated by Bosch. It has already been 15 days my washing machine is not working. When called Bosch customer care, they are totally unaware of the status of the parts delivery. This is going to be my last purchase of a Bosch appliance. Really disappointed and unexpectedly fooled by such a big brand name.

Hi, On December 2, while I was self-cleaning my oven, the glass shattered. I paid extra for an extended warranty. I contacted Bill Smith Appliances where I bought the range. I also sent an email to Bosch customer services. Yesterday, 7 days later, someone from Bill Smith came out to determine the cause of the glass shatter. He indicated that it was a fault of Bosch manufacturing and the quality of the glass that was used. Today, when we called Bill Smith, they indicated that the repair had to be approved by Bosch and then the part would be ordered.According to them, it could take an additional 2 weeks before the oven was repaired. This is unacceptable! I have already been without my oven for 1 week, so if it takes 2 more weeks, I will not have my oven working for a total of 3 weeks! At this time of the year, this is extremely inconvenient because I cannot do any of my regular Holiday baking. I also tried contact Bosch. This is a nightmare! I have called them at least 20 time. The call does not go thru and I get a busy signal. Absolutely, no one answers the phone! I really dont think there even is a person available to answer!Bosch is considered to be a premium appliance brand. However, and this range is not quality and does not meet Bosch’s reputation and the price associated with it. This glass should NEVER have shattered, especially on the first time the oven was cleaned! My expectation is that the oven could be cleaned many times and survived with the glass intact. In addition, the service to repair has too much red tape and is extremely slow resulting in great inconvenience to the customer! Please speed this repair up, so that my oven will be repaired in a few days, not 2 more weeks! This is the Holiday Season. An oven is an essential appliance! Best regards, Cindy **.

Rating: Very poor!Bosch, I am most disappointed with the Bosch Nexxt Washer. The gasket has mold/mildew and I have tried to clean it, but I just cannot get it to work. We did our research before we purchased the washer and the rating was good. But I would not recommend this washer to anyone.

Absolutely love this stove. I use the convection more than anything because it seems to cook more quickly and food tastes better on this function. The stove top definitely heats up even on low knobs so be careful! Always start stovetop on lower settings especially if you have expensive pots and pans! When you are cooking in oven, be sure to press Kitchen Timer and not Oven Timer or the oven will automatically turn off after your done cooking which is nice but I always use Kitchen Timer button so that I don’t have to keep reheating the oven if I am cooking more than one dish or if I need to continue to time items on stove top. The depth for dishes is larger than my last stove but not as wide no complaints but just depends on what size pans your using. I love it!

The Bosch is supposed to be the quietest but it is no more quiet than my old Frigidaire. Furthermore, it does not dry the dishes. It leaves them and the entire dishwasher soaking wet. I must leave the door open overnight for it to dry. A service call resulted in my being told that this is the nature of the beast. I have never had a dishwasher that required me to leave it open all night long to have dried dishes. It washes the dishes but does nothing else. It is just an ordinary size like every other dishwasher I have owned. Plain, flat stainless steel box with a handle across the top. I would never buy another Bosch. Not only is their dishwasher a complete disappointment, their customer service rep treated me with arrogance and total disrespect. Next dishwasher will be another Frigidaire.

I purchased a Bosch dishwasher model SHE45M05UC that was delivered in August 2009 from Freidmans Appliance in Pleasant Hill, CA. I had my last dishwasher, a Whirlpool for over 20 years without a single problem. Freidmans told me they were out of stock of the model that I originally ordered and substituted in the SHE45M05UC. I ordered the model just below this one. I noticed after I began using it that the rack continually got stuck even when I pushed it in very carefully. This caused many of my dishes to break when they clashed against each other as the rack jammed. I have a stack of cracked and chipped dishes, and have suffered a lot of damages. Freidmans did nothing to help me when I reported it to them. I didnt live in my house or use the dishwasher in 2010, I am the only one who uses it and I only run it about once a week or so. I also reported the problem to Purcell Murrays showroom in Brisbane and talked directly to one of the owners about it and he failed to replace the dishwasher. About a month ago towards the end of June, all of a sudden a huge amount of suds came poring out of the dishwasher as it was running. When I opened the dishwasher it was full of suds and full of water at the bottom of the dishwasher. I called Freidmans and spoke to Shannon who told me she would call Bosch service center to see what could be done and she would call me the following day. She never called me. I left several messages for her yet she failed to return my calls. I recall back in 2009 when I talked to Steve, the man who sold me the faulty dishwasher - he never would return my calls and he refused to exchange the dishwasher when I reported the fault with the rack that always sticks. I went into Freidmans yesterday to follow up because Shannon had failed to call me as she said she would and had not returned my calls. The salesman Steve had a little smile on his face as I discussed the issue with Shannon. Shannon again said shed call me the next day which was Monday, yet she didnt call the next day. Today I called for Mathew **, the store manager, just as I did back in 2009. Mathew does not ever return calls. I was told by Shannon that Mathew would call me in a few minutes and now one hour later he has not called me. I called a couple of times asking for Mathew and he would not come to the phone. I have used the dishwasher no more than 200 times in the past years and most of the time it is only half full and I run it on light. Now it does not work at all!! You dont want to do business with Freidmans in Pleasant Hill, CA and definitely dont want to purchase Bosch appliances. I know there is a class action lawsuit against Bosch for their washer dryers and I bet there are enough consumers with dishwasher problems to support a suit for the dishwasher defects. Bosch does not support or stand behind their products and Freidmans doesnt either. In fact I have never experienced such inconsideration for customers as I have at Freidmans. They are just about making a fast buck and could care less if their customer is ripped off. What do you say?

I have a Bosch Evolution Gas Range that we have had for about 4 years. I have been quite happy with the range for the most part, except for the ongoing problem with the oven door not closing. I have done some research and it appears to be a very common problem that has been going on for years! I am extremely unhappy that such a well known company with such a good reputation would risk losing satisfied customers by ignoring this issue! Dont you understand that poor customer service can destroy that wonderful reputation? How can I, in good conscience, recommend a company that will not take responsibility for a chronic and common problem with their product? The answer is, I cant! Im very disappointed. Dont think another Bosch will be in my future if something doesnt change. All these customers with door issues should not be ignored. Do a recall and fix the problem! I rate customer service a 0.

We have had our set for 4yrs. I hate the washer. We have tried everything we could and it about knocks you over when you open the door. Mold - maybe not sure. Smell strong, makes you sick to open it. Retired-set income. saving for a new one so we have to use.

A Bosch compact pair (each 24 inches wide) has been great for 15 years, and the dryer just died, and I replaced it with this unit so I could still plug the old Bosch washer into the dryer for power. Bosch is only making ventless dryers now, and I bought this against my better judgment because the reviews of the ventless dryers have been terrible. Bosch apparently went to ventless because of new regulations about lint fires in ducted dryers. This dryer is great! The automatic sensor is adjustable for different levels of dryness. It is faster than the previous vented Bosch dryer, and the clothes come out perfect. The fact that the washer spins to 1200 means the clothes are already pretty dry. If your washer does not spin at 1200, that might explain why clothes would take a long time to dry in this dryer. The condensation unit at the bottom of the dryer drains into a hose which empties into the same drain as the washer. (If you have a 3 prong outlet, the manual shows how you can rewire the dryer for a 3 plug cord, or you can replace the outlet) . Some warm dry air is emitted from the dryer and we use it to help heat the house when it is cold.Why waste this source of heat? In the summer I will direct the warm air into the garage or turn on the exhaust fan in the laundry room. In short, we are thrilled with this dryer. We have only had it a short time, and hope it will last as long as its predecessor.

I bought a Bosch dishwasher and soon after the warranty expired, the plumbing in the dishwasher, not my house or the feed to the dishwasher, leaked and ruined my expensive wood floor in my kitchen and dining room. In addition, the water leaked down into the basement and destroyed the ceiling, walls, and carpet. No-Leak technology that Bosch markets is all a lie and **. Dont waste your hard-earned money. BUY AMERICAN!!!

Complaint sent in December 2016. After being on hold for 20 minutes spoke with a unconcerned/unkind Caleb ** head manager (or so I was told) of the appliance department. We have a Bosch dishwasher, where basically the upper and lower racks are disintegrating due to rust. The machine is still fairly new, and is run only with your recommended Finish products. The plastic coating on the racks appear to crack and scale off, exposing rusted/rotten metal underneath, something that does not appear to reflect the product quality one would expect from Bosch. It is frankly surprising as we thought we had purchased a quality German appliance like the many other Miele products we have in the house. The damage is on both upper and lower racks, so if I were to guess, I would attribute this to a poor/wrong coating on the steel racks. The damage is not caused by chips caused by loading/un-loading the machine. Boschs reply.. We will give you 20% off new racks as customer goodwill. When carefully ordering a product with a reputation for quality I would have expected them to have more concern when their appliances fail. Super disappointed and will not be buying or recommending another Bosch appliance in the future.

We bought the Bosch Nexxt 100 Series Washer and Dryer about 5 years ago from Lowes. For the last 4 years we have had nothing but problems. First the washer. I kept ending up with cut marks in things. Almost like someone was murdering my sheets and clothes with a knife. They had perfect cut marks. Bosch offered no advice on what the issue was.Second the dryer. The dryer has been by far the BIGGEST headache! The first issue was that it would work but wouldnt heat up. Bosch told me to remove the back panel and the 20+ screws, shove my hand in there and find a TINY reset button. Ok, fine. FOUND IT! Reset! But then I kept having to reset it every week. Then a couple days ago I tossed in a small load of laundry and almost instantly started smelling something burning. So I open the dryer and I have flames between the back of the dryer drum and back panel. Not the most ideal place to have a FIRE! Not easy to tip a dryer backwards with a pitcher of water in hand trying to throw enough into small holes to put out a fire. BOSCH tells me Lint makes its way to the back of the drum, down the back and into the box where the heating element is. Clean it out, put it back together, plug it back in and resume normal use. Make sure to clean it out every few months. Can we say NO?Needless to say, I will NOT buy another BOSCH appliance. When I go to buy a new dryer I will also be buying a new washer. The only thing these appliances are good for is taking out back with a sledgehammer in hand and releasing some build up frustration!

We owned a Sears Kenmore dishwasher for 10 years until we decided to upgrade to a Bosch when we remodeled our kitchen. What a mistake. The Bosch stinks. When you open the door it smells up the whole kitchen. My husband has called about this & been given instructions which have not stopped the smell. Now the dishwashing liquid dispenser does not open during cleaning. He has also called about this. They said to just put it in bottom! I would never recommend Bosch products & will never buy one again. I gave it 1 star because I had to. I would really give it no stars.

Before upgrading my kitchen appliances, did search on BOSCH Kitchen gas cooktops, found one had good reviews, after buying from LOWES, within few months, knobs getting hot, and even hotter once we cook more and more, both right and left hand side were getting extremely hot, even above we used to have microwave, under and handle both were getting so hot, unbelievable... we started getting burned 10 to 15times a year, I called Lowes, told us to contact BOSCH directly, I gave several terrible reviews so new customers stay away from this product, this is the most terrible product of BOSCH made, as last week, my wife got really burned by her finger tops try to turn-off the steel knob, and she got really burned for weeks, couldnt touch or grab anything from that finger. Today I am complaining to company and many others NOT TO BUY THIS PRODUCT. This is Worst product...that you cant imagine!!Thinking to hire lawyer and sue the company so, they will take this matter seriously and for other new customers not to invest in this non-safety, disaster product ever can come into the market to sell. MODEL: NGM8054UC /03. Serial: 931000088. - Wish this can help others to stay away and can save lives (if minor kids/adults/seniors -ALL touching the knobs in the house).

I called in Bosch Home at 800-578-6890 mid February. My dishwasher stopped sanitizing after wash. They were very nice to me over the phone and set an appointment with a Bosh tech. On February 23, 2012, he came to my house and told me what I have to change (control panel) and charged me $305. He said that he fixed the problem and left. The same day (evening), my wife came the house to try the dishwasher—same problem. I called Bosch again and they sent back the same tech. Why doesn’t he know his own product? He was constantly on the phone with his supervisor. After he said what the problem was and that it cannot be fixed, he left. I called Bosch again and asked them what we planed to do. Rep from Bosch Home said that they switched company that’s making control panels for them and said that they will not be able to help me! I asked him if you are representing Bosch as a company with a big name and said this is not my problem if they change vendors. I cannot buy every 4 years a new dishwasher based on them saving on vendors! Also, I recommended him to just refund my $305 for the job that was never done. Customer service at Bosch refused to help me at all. Now, I am out of $305 and my dishwasher is still not working. I have to spend more money to buy a new dishwasher! I need help to resolve this matter. Thank you very much.

After spending $1,700 on the initial unit, an extended warranty, multiple repairmen visits and two magnetrons, our 14-month-old Bosch microwave caught on fire and is now deemed irreparable. Extended warranty people say we have to collect from Bosch. Bosch says we have to collect from extended warranty. Getting the run around from them both. We had this microwave installed for just over one year when we remodeled our kitchen, including creating a custom built-in location for this microwave. We now have a giant hole in our kitchen island and have been fighting with Bosch and the warranty people for months.Thankfully this diabolical machine didnt catch our entire house on fire. But nonetheless this product is a HUGE safety hazard and it should be pulled off the market (and poor suckers like those of us who purchased this machine should be compensated). We have filed a complaint with the Texas Attorney General and asked to be included in a Class Action lawsuit that was recently filed. Protect your home and family -- do not buy a drawer microwave from Bosch!!

I have a stainless Bosch model SHX43R55uc/64 and it STINKS like no other even cheap dishwasher I have ever owned in my entire life!! I am looking to replace it due to the SMELL, it cleans the dishes well but the smell in the unit after the wash is enough to choke a sanitary worker. It smells like dead animals. I take a turkey baster and remove about 4 full basters full of water out of the bottom below the filter that if left there gets putrid, then put some bleach in it but fear that my dishes are being washed with bleach. I had a repair man out and he said, Nothing you can do about it thats the way it was designed!

My Bosch dryer is about 4 years old. A little plastic/nylon 1 part broke, and now the door will not fasten. I called Bosch, expected the price to be as high as $7-$10. Surprise - the part is $30.80! I expect more from a company that charges over $1,000 for an appliance. Very disappointed in Bosch products and in Bosch customer service. Quite angry at myself for believing a top-of-the-line appliance would be top-of-the-line performance and durability.

I had some issues with the fridge, it wouldn’t cool and also the water dispenser stopped working. The technician came on a number of occasions to figure out what the issue was, of course all at a cost to me. He thought he figured out why it wasn’t cooling and replaced the fan. He told me to purchase a triple valve from Bosch and that should fix my water dispensing issue. So I ordered online straight away. After a few days the item arrived, but I had also noticed that the internal temp inside the fridge didn’t go below 20 degrees Celsius. I decided enough was enough, spent so much on this technician and yet nothing, so I went out and purchased a new fridge. I contacted Bosch and explained the situation, and seek a refund on this triple Valve, technician labor cost as well as the cost for the new fan he had installed because the fridge clearly isn’t going to work. Till now it is still under review. As for the triple valve I sent it back to Bosch at their request (after again explaining to sales why I no longer want the item) at my own expense and yet they still charged me a ‘restocking fee’. I told them I only purchased it at the advice of the technician but because he couldn’t resolve my main issue, I didn’t need it anymore. They wouldn’t budge. I will recommend anyone that is thinking about purchasing a Bosch appliance to reconsider. Their customer service is awful and their technicians don’t seem to know the product too well either.

My dishwasher was damaged during a lightning storm. I initially contacted customer service who gave advice, which made no sense (add rinse agent??). Called their local service rep. Service rep contacted their tech department upon arrival at my home & was advised regarding what part to order. Service rep returned, installed part, didnt work. Rep contacted their tech dept. again and was told that was the wrong part & to order another. I had to pay for the wrong part & service call to install it. Service rep installed 2nd part, didnt work, returned it. Service rep came again & installed replacement part, didnt work. Service rep took my dishwasher to his shop and worked on it. After 4 months, without a dishwasher, and a final bill of just under $500, my dishwasher still does not perform at 100% capacity. Contacted Bosch to at least be reimbursed for the wrong part & service call to install it and they said, Turn it in to your home owners insurance company.

First I will say I love the swing doors. However, after purchasing the top of their line double oven I am very disappointed in the quality and service from Bosch. The seller I purchased this from initiated a customer service call and they did send out a repair person to look at the oven. He took pictures and said the cavity is unrepairable. After calling them again to get a final response they said the oven works fine and it is only cosmetic. I agree, but this is not minor cosmetic. The entire bottom of the oven is discolored, looks like finish is peeling off. Inside of oven looks 20 years old after 1 1/2 years.