My rented townhouse has a Bosch dishwasher and it cleans the poorest of any dishwasher I have ever had. After three months, it simply stopped working. The Bosch washer and dryer are okay--but just okay. The washer is the worst cleaning machine I have had for a front loader and it is also the first washer I have ever had that smells horribly unless one uses a cleaner in it weekly and unless uses almost no laundry detergent and unless one washes with at least warm water usually. Horrible really. The dryer doesnt have enough options and I have to dry delicate things on regular or they dry incredibly slowly, which results in too much wear. In my opinion, Bosch is very overrated.

BEST dishwasher ever owned. It's under the counter dw. The noise level is you don't hear it at all! Stainless steel inside 2 racks adjustable everything for all dishes, pots and pans, cookie sheets, everything. 2 compartments (can be removed) for silverware. 1 rack above for long handled and wooden etc utensils. Best part is cleaning. Pull out the bottom rack, rolls out easily. Remove the filter easy, wash it out in sink and put it back in about every 3-6 mo. Filter is stainless steel. Several modes of cleaning from pots and pans, to crystal glasses. Air Dry or steam. Everything is cleaned 100% everytime. Cost to run is next to nothing.

I purchased a Bosch dishwasher in February of 2012. There was a horrible odor from the dishwasher. I called their customer service and was told service repair will be done under warranty. The first appliance company came out and replaced a sensor. I was hoping that would elevate the problem. But no, the odor still emanated from the dishwasher - so foul my daughter refused to empty it. So I called again; this time using a different service company. They came out and said there was nothing wrong, and to use the Quantum detergent (which I was already doing, but Bosh customer service told me to use the powder). So needless to say, they left and did nothing. I called Bosh yet again and they told me to have it serviced. I called the same company (that was just there and said nothing was wrong) to come out yet again. This time they found the heat sensor was bad. So they came out to replace it, only to tell me they could not get this dishwasher out. I would have to call the installer. I called the installer to come out. They had no problem getting it out and charging me $170.00 to do so. My concern is that this heating element is not the real issue and I will have to have it reinstalled, pay more money and still have the horrific odor coming from the dishwasher. When I called Bosh and explained my plight, and all the time I missed from work, they said, You need to have at least 3 services done on it before we do anything. I truly dont think the heating element is going to solve the issue. Two separate components went bad and the dishwasher isnt even a year old. Isnt there some lemon law? I am frustrated beyond frustrated! Has anyone else had these issues with Bosch? If so, class action could be applied.

We are/were 20-year loyal Bosch dishwasher owners. They run quietly and efficiently. But in early March, 2018 we opened the door and the top panel (facia) came off! We tried snapping it back in, then called our handyman. He found that several plastic parts had broken off or were missing from the panel. So we called Bosch to order a new facia panel. It was just under $100 w/ shipping! First send was broken, 2nd send was missing a section, and the 3rd send was sent with a threat that if we didn’t have this handled by an authorized Bosch service person, our warranty would be cancelled. Our handyman is $50 per call, the Bosch “expert” approximately twice that! So, when our trusted handyman began putting it altogether, he found that each little part of the facia needed to be bought separately! The shiny handle clipped in, the cover for the power button which allowed access to the button, and the rocker buttons all had to be ordered SEPARATELY!!! This is now late April and finally we have ended our nightmare with Bosch customer service. Needless to say, this ends our 20-year relationship with Bosch products made with same cheap plastic as any other brand. VERY disappointing!

We were having issues with our Bosch dishwasher, up to this point for fifteen years its been great. Bosch informed us there was a recall on that model and offered us a 30% discount on a new model. That happened in mid-February and it still has not shown (its now August 2021). We have tried to reach out and see what is going on; youre on hold for at least 30 minutes, then you speak with someone who has no idea how to track down the issue. Is this really how you want to run your company Bosch? Honestly, as pathetic a way to treat customers as one can imagine. Id cancel the order but weve already paid.

Ever since I bought these 3 appliances (Bosch washer, dryer and dishwasher) I am disappointed. The washer does not wash clothes properly, especially the whites. It also does not drain properly. It smells. The dryer is mediocre at best. The dishwasher just doesnt wash the dishes properly and has a bit of mold. I would never buy Bosch again! I was had from Caplans sales rep. They lied about all the features and superiority that Bosch has as a top manufacturer. It is a bargain brand.

The washer has a beeping alarm and an error 12 directly after the warranty expired. Currently, there is a moaning sound and it takes over two hours no matter what setting you place it on to finish a load of laundry. I was just disappointed because I thought I was upgrading.

A few years ago we bought Bosch green dishwasher. That means it uses relatively low (below 100C) temperature to wash and dry. Thus various microbes are not killed and the dishwasher sanitized. Finally, the water which always should be in the dishwasher gets nasty smell. Who was so stupid to create such green stuff without option to use normal washing and drying temperature not the green? Do not buy Bosch as you can get something stupid like green microbe friendly appliance.

Have had this fridge for less than a year. Have called multiple times as things are freezing in fridge. Repair came out....but wouldnt install part needed until I sent images AGAIN and this time a video. They still say they are speaking with engineers. REALLY?!! Now more freezing...Im done...Should have bought a GE Profile.

Dishwasher control panel markings have all worn off after two years. So you no longer can see power buttons or different cycles. Filed a claim with Bosch like many other consumers have done. Bosch says that they will not cover it and claims it is cosmetic issue not a operating issue. It is an operating issue since you have to take out the manual to know which area to push to run the dishwasher since all of the print has worn off the control panel. I have noticed a lot of other consumers have had the same issue.

My wife and I bought a new home in January. It came with Bosch appliances. Within a few weeks the dishwasher started leaking a lot of water. I called Bosch and they sent a repairman out to check it. The repairman decided that it couldnt be fixed and would require a new dishwasher. He called Bosch and they said they needed proof of home purchase, which we gave them. Although my wife filled out all of the warranty information when we bought the house. The information that we sent to Bosch showed our names, address, closing date and the information on the house. We didnt include any information that had social security #s or financial information. Bosch continues to ask for the full 40 pages of my closing information and we refuse. Again, financial information, social security #s etc. are really none of their business. We have talked to them and asked them to tell us what else we can send them specifically and they cant tell us however, my dishwasher continues to leak on my floor and new cabinets and Bosch continues to say that they need 48 hrs. to run this by their bosses. The bottom line is that this is a 5-month old appliance that is bad and Bosch continues to play games to avoid honoring their own warranty. Why did we fill out the warranty cards in the first place if they cant use them. I will never recommend Bosch appliances to anyone. Not because we have a problem with their product. Anything can happen. But their desire to avoid repairing or replacing their defective product shows me that they have no desire to do the right thing.

We purchased the Bosch microwave/speed oven (800 series) with an extended warranty along with several other Bosch appliances during a kitchen remodel in 2016. During the two years we have owned the appliances, the microwave has broken down three times. Boschs customer service has been atrocious! Many weeks waiting for an appointment and then more time waiting for parts and subsequent visits from a repairman. Most recently, the control panel was completely replaced on 8/17/18. This has been a horrible experience made worse today when I discovered during a baby shower that the Bosch warming drawer installed under the oven units had been damaged during the repair to the microwave! Never again will I recommend or purchase a Bosch product.

Right out of the box, our brand new Bosch tankless water heater (2700 NG model) did not work. Our plumber called their customer service. The person he spoke with, and subsequently my husband spoke to as well, was extremely rude. He told us that we would have to order a new one (it would take four days to deliver) and that we would have to pay the plumber to reinstall the new one as well as pay for shipping on the new unit. Who has that type of customer service? It was brand new and just out of the box and it is defective. The hardware store where we purchased it told us it was an issue that we had to take up with Bosch. Talk about being between a rock and a hard place! After hours on the phone with both Bosch and the hardware store, Bosch agreed to send us a new tankless heater and the hardware store agreed to pick up the overnight shipping cost. We are still out the cost of having the new tank installed. I would never purchase anything that bears the Bosch name on it. And yes, I did my research about tankless water heaters. This will be the first of many websites that I will tell the world about the poor customer service by Bosch. Do yourself a favor and purchase any other tankless besides Bosch!

Our Bosch dishwasher has held up, but our Bosch stove has not. It is only 11 years old and we are replacing it. At the time it was a fairly expensive ($1,599) compared to other models. It was only a few years (probably shortly after the one-year warranty) and one of the top burners went out. Then after using the self-clean only for three or four years the lock went so it was not possible to use the self-clean function anymore. The worst feature was that we replaced the igniter four times! My husband is very handy and could do this without problems. However the last two years, the igniter would stop working with greater frequency and the last time it smelled gas when we replaced it, so I am not using the oven at all until my new one arrives. I do use the oven a lot - we bake all our own bread, but an oven should last longer than this. I never felt the broiler worked well either. All and all I was disappointed with this purchase. Appliances do not last as long as they used to (I am told that 11 years is the average), but I would never spend that much money for an oven again. Going with a cheaper model of a different brand now.

Bosch service tech discovered a manufacturers defect in my new dishwasher model number SHEM63W55N. My dealer submitted the request to replace immediately. The RA paperwork took 7 weeks. After spending the morning on the phone with the seller, I was told this model is not available. When I called Bosch, the customer service informed me that they have closed the issue and that they are done. No suggestions or offers to correct the issue and no apology for their delays. I have to hope that the seller will do what is necessary to correct the issue. Would have expected better and more compassion from their customer service people. I do not recommend Bosch if you want good customer service!

It doesnt dry plastic and its hard to fit non-standard dishes like Tupperware containers. It would help if the spaces to put things were more adjustable, and a rinse and hold cycle would be nice. Also, the appliance should give a warning if something is preventing either of the arms from spinning,

My washer and dryer are 4 years old, and the dishwasher is 2 years old. The housing on all of the appliances is cracked, and those cracks are growing! As a retired couple, it certainly cannot be due to heavy wear and tear on our part. Of course, the warranties are now gone and so is our hard earned money. Bah! To Bosch! A quality product? According to price they should be; the reality differs. I am so angry that I want to take them to court...I want the company to act as if they truly did believe in their product and stand behind it and treat their consumers accordingly.

It does not seem to dry outside well inside. I leave the door open at times to help it dry out. All other dishwashers I have had, have dried out inside when the dishes were dried. The dishwasher is so quiet, I sometimes have to check to make sure it is running, even though the buttons on the front tells me it is!

The worst thing that can happen to a customer. We bought a refrigerator and after that followed a string of pathetic services. Never have the workers been on time. Our fridge stopped cooling. We lodged a complaint and what do they do. NOTHING. ABSOLUTELY NOTHING!!!! They tell us that they cant do anything about it. They expect us to wait for a freaking 5 days till they get the parts. Shut down the company!!!! You guys are better off somewhere else.

Super quiet machine. It cleans well and the stainless interior stays bright with a little vinegar added once in a while. The dishes are clean and it is reliable.

I bought Next500 series washer/dryer and they have been nothing but problem. The washer started leaking just after a year. The washer does not wash clothes at all. The clothes are coming out dirty and my clothes are getting damaged. I have called the customer service several times, but they have been of no help. Also, I dont like the front load washer because you have to keep the door open. Otherwise, mold starts growing and it starts smelling.

I bought this elsewhere about three years ago, and have to say at first I really didn't know what to make of it. It's definitely different from a conventional dryer. The drying cycle takes a little longer, and your clothes aren't bone dry when they come out. They aren't damp either. It's like they're on the edge of dry and they dry when you take them out of the machine. After getting used to it, I couldn't live without this dryer - love it. It's perfect for my situation, I happened to have a washer hookup and dryer outlet in my condo, but no vent. This is perfect. The little bit of water that comes out of your clothes will be pumped out of the machine and go down the drainage hose, or if you don't have that option I believe you can sponge it out. Give it a try, it's a great machine.

Nine months ago, we renovated our kitchen which included purchase of a Bosch dishwasher, SHX4AT75UC/14. I read about this dishwasher on the Consumer Report website. I couldnt disagree any more with CR. This dishwasher does a terrible job in cleaning dishes. There is almost always food residue on cups and silverware. I use a brand name soap and regularly fill the rinse agent reservoir. Bosch advertises this machine as a quiet. Its no more quiet than any dishwasher Ive ever had. Steer clear of Bosch - I will never purchase anything from this company again.

Not a bad dishwasher when working, but as others here have noted, eventually the heat pump and control board on many of the Bosch needs replacing. This was quoted as $550 parts and labor using the Bosch recommended service company. This is quite insane, and a new dishwasher was purchased rather than run the risk of incurring this cost again at some point in the future.

I have a safety issue with my newly installed Bosch gas range. When I called customer service, they offered to read the manual to me. Ive been reading for myself for some time now. The agent said that they had nobody that they could transfer me to that knew how my range was supposed to work. Let that sink in for a minute. Nobody in their customer service group knows how the appliance are supposed to work. Unbelievable.

Plastic control panel on Nexxt 500 dryer broke 1st year (2008). Replaced by Bosch. Repairman says it happens all the time. We moved 5 miles. Plastic doors on washer and dryer started cracking. Bosch claimed since we moved they no longer were under warranty. Two inch pieces are continually falling out on/off doors. Washer has never cleaned very good. When enough pieces fall off and seals on doors no longer hold, we will go back to Whirlpool if they are still around. Their products always lasted 10 years plus. Dont know how Bosch got the reviews that convinced us to spend that much money.

Have had multiple issues with dishwasher and find parts hard to get. Detergents and their formats make cleaning an issuer. Have had several overflows of water on floor under machine. I often end up rewashing dishes after wash.

Dishwasher cleans very well. I never prewash my dishes. It is quiet also. I am very pleased with it. Sometimes I overload it but it still gets all the dishes and pots and pans clean. I have had no issues and it is 10 years old now.

My Bosch electrical stove’s glass surface has broken in 11th month after buying it. The Service told me that is end-user fault and guarantee does not involve the glass (which is the half price of stove). If you do not planning to use your stove buy a Bosch :), otherwise you will keep paying to Service each year I guess.

WFMC3200UC Washer NEXXT series - I believe this must be the first front loader Bosch made. If Id known at the time of purchase I NEVER wouldve paid the major bucks I paid. I think its 7 years old. My Mother has a top loader for 22 years. Beautiful, I think we replaced one part on the thing all these years. Anyway, I despise this washer. Its too small, takes almost 2 hours to cycle AND smells like mold. I have the top & back panels off to remove the out take drain tube which is visibly covered (inside) in black mold. Problem is the way its put together is like no other Bosch washer. Two weeks ago I found a video online which showed how to remove the thing and today I go to my bookmarks and NO VIDEO. Im about to throw myself on the floor and have a complete meltdown. WTF happened to the video? Ive looked for thirty minutes all over internet to no avail! Its a servicing video I know that and those are hard to come by. Help me lawd! Thought I might feel better writing this however I feel like upchucking. Thanks anyway. P.S. NEVER OWN ANOTHER BOSCH appliance EVER. Unless they paid me BIG bucks. **.

I purchased this dishwasher during a kitchen upgrade. Prior dishwashers were noisy and tend to leak over time. One nice feature of this dishwasher is its completely sealed underneath. This keeps the noise level down and of course no leaking out the bottom. One drawback is you may need a longer water inlet line because routing can only follow a predetermined path.

Purchased a Bosch 500 dishwasher from Lowes in June 2020, after a few weeks something in the door broke and door when opened made a pop sound and the door fell completely to the floor! Instead of returning it to Lowes I pursued calling Bosch warranty services for in home repair. They came and replaced a rope inside the dishwasher that lowered the door. A few weeks later it broke again! Repairman came out, ordered another rope and said he would be back when part came in. Weeks later they returned and repaired it again. A couple weeks later it broke again! Repairman came and said company said to replace the rope with a roller? A couple weeks later, you guessed it, it broke again! I called Bosch and told them I wanted them to replace the dishwasher that it was ridiculously unusable! I had to wait for them to approve replacement of the dishwasher which was a few more weeks, in fact I had to call them numerous times, each time waiting an hour or more on line, then was asked to email proof of purchase which I did. Two weeks later still no response, I called again waiting over an hour on line, to be told they didnt see my email, so I made them stay on line while I resent it to them, I said I wanted to speak to management and they said no one was in the building, then I was told I would be transferred to management on the phone. After about an hour on the phone, they found my email and said I needed to wait on management to approve replacement, I said, I thought you were management, she said yes but it has to be reviewed! To try to shorten this complaint it was back I believe in October when I first called to replace this unit, it is now Jan 21 and I am still waiting. I called them today 1/9/21 and was told there was nothing on my account to update me with.

Good job of cleaning cloths and uses very little water. Easy to use, even a guy who rarely washes clothes can figure out how to use the many features. Also it spins fast enough to get most cloths fairly dry.

I purchased a Bosch Dishwasher about 2 1/2 years ago. From the very 1st day it never cleaned that well. It had gotten really bad after about 2 years. It was not cleaning anything at all off the dishes. Called Bosch and all the 800 rep said is that they will send a repairman out. I could not believe that they would not stand by their product since I have called several times within the 1st year. Now Im stuck with a dishwasher that I have to completely wash everything off plates, silverware, etc. or it comes out dirty. I thought I was doing a good thing but purchasing a Bosch, it is the biggest mistake I ever made. DONT BUY A BOSCH UNLESS YOU WANT TO WASH!!!!

Purchased new in 2004. Main range burner (right front) never did feel right, rough to turn and if you put it to the wrong spot (nice light simmer), it would go out, but the gas would still run. New Years Eve 2007, the oven burner quit at about 3:00 in the afternoon, part way thru cooking a massive prime rib roast. The electric starter came on and glowed, the gas valve opened but the oven burner wouldnt light. Phoned the dealer (Midland Appliances) and asked them for help, they told me that they could have someone out in about two weeks. Since I was in the middle of preparing a dinner for 10, I finished the roast on the BBQ. It didnt turn out that well, since its hard to cook outside at -20C. Took it all apart the next day and determined that the orifice was plugged/blocked so I cleaned it out with a needle file. About once or twice per year, ever since, same problem. Orifice fouled, and the gas doesnt flow. Eventually the electric starter failed, so I replaced it. Had to order from an outside vendor, as per manufacturer website. Part was delivered, oven back in operation, regular orifice cleanings (and failed meals) continued.In 2011, the main range burner finally failed. It was on and when I tried to turn it down, something broke internally on the shaft. Had to shut the gas off to the entire unit, because the valve wouldnt close. So we are without oven or range. No parts available in our city, again, so I had to order from the outside vendor and have shipped. Five days total without an oven or range top. Many meals outside of the home and many take out meals delivered. New valve installed and the same rough feeling as the original valve. I am probably going to have to replace it again in a few years.November 29, 2013 my wife calls me at work, oven not coming on again. Okay, have to pull the oven out again and clean the orifice, I guess?? Well not this time, now the valve for the baking half of the oven has failed. Electric starter comes on, voltage changes to the valve, but the valve doesnt open. Order the valve ($161) from the outside vendor, four days later it arrives, two hours to install and the oven is back in operation.December 21, 2013 (yesterday) and were having family for early Christmas dinner. About 1:00PM, I turned the oven on to start our turkey and the electric starter glows but the gas valve doesnt open. I hear the solenoid for the starter click and it glows and about a minute later I should hear the valve for the gas open but I dont. Turkey is back in fridge, called the local Chinese take out place for ($185) worth of food. I will pull it apart again on Wednesday (Christmas day) but I suspect that the (new) valve is defective. And on, and on, it goes.Other observations: Well the fit and finish on the visible parts of the oven are quite nice, the guts of it are a mess. Screws dont line up with hole, many are stripped or over tightened. The sheet metal is of the lightest gauge possible and often wires are installed and poorly secured. The adjustable legs dont secure very well and as a result every-time you move the unit, it has to be re-leveled. The unit appears to be made in Mexico, and the range valve was also Mexican made, so I guess its goodbye to German quality.Long and short, this range has been very problematic and I will NEVER buy another Bosch appliance, small or large. And since I am a vengeful sort, I will probably not buy/install Bosch vehicle (starters, alternators) parts either.

The Bosch is supposed to be the quietest but it is no more quiet than my old Frigidaire. Furthermore, it does not dry the dishes. It leaves them and the entire dishwasher soaking wet. I must leave the door open overnight for it to dry. A service call resulted in my being told that this is the nature of the beast. I have never had a dishwasher that required me to leave it open all night long to have dried dishes. It washes the dishes but does nothing else. It is just an ordinary size like every other dishwasher I have owned. Plain, flat stainless steel box with a handle across the top. I would never buy another Bosch. Not only is their dishwasher a complete disappointment, their customer service rep treated me with arrogance and total disrespect. Next dishwasher will be another Frigidaire.

This Bosch wall oven is the worst purchase I have ever made. Sometimes it shuts itself off during baking. Sometimes the broiler turns on by itself during baking, causing the oven to overheat to extreme temperatures. Every computer component was replaced while under warranty; some components more than once. It was finally determined to be unrepairable by the repair person who had been here numerous times. The warranty company sent another repair company who told them that the oven did not fail during the one time that they were here, so the warranty co. told me that I had to pay the service call fee & that they would not return. Bosch refused to accept any responsibility for the product. As the extended warranty has now expired, I am now without an oven or any recourse.

I had some issues with the fridge, it wouldn’t cool and also the water dispenser stopped working. The technician came on a number of occasions to figure out what the issue was, of course all at a cost to me. He thought he figured out why it wasn’t cooling and replaced the fan. He told me to purchase a triple valve from Bosch and that should fix my water dispensing issue. So I ordered online straight away. After a few days the item arrived, but I had also noticed that the internal temp inside the fridge didn’t go below 20 degrees Celsius. I decided enough was enough, spent so much on this technician and yet nothing, so I went out and purchased a new fridge. I contacted Bosch and explained the situation, and seek a refund on this triple Valve, technician labor cost as well as the cost for the new fan he had installed because the fridge clearly isn’t going to work. Till now it is still under review. As for the triple valve I sent it back to Bosch at their request (after again explaining to sales why I no longer want the item) at my own expense and yet they still charged me a ‘restocking fee’. I told them I only purchased it at the advice of the technician but because he couldn’t resolve my main issue, I didn’t need it anymore. They wouldn’t budge. I will recommend anyone that is thinking about purchasing a Bosch appliance to reconsider. Their customer service is awful and their technicians don’t seem to know the product too well either.

We replaced another brand refrigerator after only four years because of constant ice maker repairs. We shopped long and hard for another one and were told by most salesmen and our own online research that the number one refrigerator repair for all brands was through-the- door ice makers. We also needed a counter depth model, not many out there. We're on our second Bosch dishwasher now and couldn't be happier with it. So, the Bosch brand and in freezer bin type ice maker sold us. Best Buy is now into the appliance business big time, we got it there and were very happy with the sales person and their delivery/installation. This really is a well designed product. We are replacing a 22 Cu ft. side by side and actually get more food in this model and more importantly, can find it. The refrigerator was delivered two months ago and our only problem so far is of course, the ice maker. The ice maker replenishment time hasn't been a problem for us as we are a couple only and the ice bin holds a lot of ice, and after no ice half of the time with our old refrigerator, the sound of ice dropping into the bin was most welcome, but the taste of the ice cubes (stale water or soapy like taste) has been. We had a Bosch repairman check and verify the problem. He replaced the inlet valve a week ago, as according to him, it is the only metal part that could be causing the taste and that was all he could do. One week later we still have the stale taste, it may not be the refrigerator, but we are using the same copper connecting tubing that our old refrigerator used, and our city water taste is fine. We are now using plastic ice cube trays and water out of the sink in the Bosch freezer to make useable ice? Another minor problem was a squeaky upper freezer drawer (yep, where the ice maker bin is located). Bosch repair recommended something called ( Food Grade Silicone spray), hard to find, try (Ace Hardware), that worked and the problem was solved. We really like this refrigerator and hope this gets resolved (Bosch, are you reading this review?) As the price of refrigerators now approach that of a good used car, we can't afford to keep buying them every few years!

Purchased dishwasher which was factory defective. According to company certified tech. leaks internally not repairable. Had to fight to get the company to take washer back. They tried to force me to take another Bosch dishwasher and I refused. Their service takes weeks to respond and I have waited over 2 months to resolve situation. I would recommend bosch to my worst enemy. I have receipts and a report from the factory certified tech.

Washes dishes but often leaves residue. Doesnt dry the plastics. Honestly, I use the main wash; pots and pans is too hot most of the time, and the quick wash doesnt really clean them all. I dont like the arrangement of the racks. Bowls dont fit well on either level, I could help Bosch find a much better way so loading is easier. Its comparable to others in the same price range. Ours decided to fall apart after 6 years. The actual computer panel just fell off. We can use it without the panel, but it is really broken. Wont buy another Bosch.

I bought this pairing tops hoping it is a good appliance. Less than 15 month and it has failed. Have extended warranty and they have made at least 6 visits and ordered multiple parts and it is still not working. It has been not working since Sept 1st week and we are more than three months without microwave. My $90 microwave bought 10 years ago is the savior compared to this piece of ** and New Leaf ** service.

Similar experience to what has been described. After 15 months the dishwasher would not drain - E 24 error message. Followed the advice online and cleared filter, checked impeller, etc. No success. Now there is an E15 error message and the drain pump will not turn off. Very dissatisfied with this purchase. Had an ASKO that worked for 16 years without any issues at all.

This wall oven - much like all appliances these days falls on its own sword - it is too complicated for its own good. This oven has a control panel with loads of stupid features, timer, Sabbath mode, clock (with year, month, date - who cares!!!) and so on. Its just an oven! Nobody needs that stuff. The control panel is the root of all thats wrong with the oven - if Bosch had just made the oven with power on off, temperature dial, light switch and convection fan on/off, Im sure itd work forever. Not now, the control panel has always been wonky, insisting on setting the time before you can turn on the oven! Now it refuses to accept time changes, thus rendering the oven inoperable. Lunacy. Im throwing this oven, not buying another Bosch.

About four years ago, I purchased three Bosch appliances at Best Buy. Oven, microwave and stove top. The microwave does not work properly since the time it was purchased, uneven cooking, takes a long time to heat up or cook food. Bosch technician took a look and said, That is how it works. Today is the oven and microwave, are not working at all. Bosch repair service is costly, diagnose, parts and repairs. Their soonest appointment to repair them will be in two months. I called different appliance repair services, but they do not work with Bosch appliances. I would not recommend Bosch appliances.

I had purchased Bosch washing machine (Model No. WAK24168IN/03) on 18/01/2016. On 03-02-2016, I found the washing machine throwing E-18 and stopped working. It was also giving electric shock on touching. Immediately, I called the customer care and registered complaint and they provided technician within 2 days. Technician informed us that drain pump got damaged and needs to be replaced with a new pump which will be fixed on 08-02-2016. From that day to till date, we had no information on the status from Service Center. We kept calling several times and asking the update on the status. They simply gave some stupid reasons and kept ignoring our calls. Finally, they gave us the number ** of senior authority from Bosch Services who had kept awaiting us by telling that he will call and update on the status, and kept postponing the dates without giving any info on the status.I have lost my patience following up the poor and reckless customer service, as it wasted my time as well as money on the name of the brand just for a spare part. If this is the situation of service in the warranty period, then I just cant imagine what will it be after that period. I also pity on customer service who cannot give any information on the address of their Service Center. Washing machine is a very important home appliance in a daily life and we cannot waste any more time on following up people from one side with no response on the opposite side which delayed and disturbed routine planned schedule. Hence, I request you to refund the money or to do the service as quick as possible since it is already one month with no update on the status from the Service Center either through mail/phone.

Advice for anyone looking for appliances: DO NOT BUY FROM BOSCH.. We got a microwave from them because it was supposed to be the best of the best. About 16 months after purchasing, the microwave needed fixing so we did it the way Bosch said we had to do it for the parts to be covered. This happened 3 times in a matter of 3 years. The third time, it was deemed unrepairable. After a month of going back and forth with them, not having a microwave, the best offer they could give me was that I had to pay $300 for a replacement microwave. Mind you, it was a $1200 microwave to begin with. So with the original cost upfront, the service costs and what they now want me to pay for a replacement microwave, I’m looking at roughly $2100 dollars on this microwave. And they claim this to be a “more than fair” offer. The customer service will throw you around from one guarded person to the next. They’ll forward you to their “manager” and when you ask for their name and title after finishing a conversation with them, you’ll find out that it’s not the manager and they’ll REFUSE to give you their last name or an email or anything to contact them. Then, when you’ve had enough and you name all the people you’ve spoken with and that you want to speak to the actual manager, they put you on a lengthy hold that conveniently dies on several occasions. https://www.facebook.com/BoschAppliances/

I purchased a Bosch dishwasher in 2006 from a reputable dealer. Over the past 7 years, I have had the dishwasher serviced for a malfunctioning handle, leaking all over the floor, and excessive build up. I have spent approximately $573 on repairs and now it is leaking again with the build up. I have contacted Bosch and they will not help me unless I pay for the repair dealer to come out again for an official diagnosis. To get this diagnosis, it will cost me another $150. The best Bosch will commit to is pay for parts. This is ridiculous!

My Bosch oven combo worked for us for about 3 months up until we set it for automatic cleaning. This is when it went up in flames. The company completely disregarded our complaint. I believe there should be a recall of all ovens. No follow up from customer service, no interest, we were left with burned oven and promise to replace which hasnt realize yet (waiting second month to get it).

It works well, I bought a smaller one because we dont always have dirty dishes and space, but when I do replace this one I will go for full size so larger items like pots can be washed in it. For a small dishwasher it does a great job.

Nice and quiet. But without a heater, you must open the door when washing cycle finishes and there is steam coming out, so be careful. It requires Finish Jet-Dry for drying - so we wash every glass again before drinking out of it.

I purchased and installed the Bosch HMB8050/HBL8750 stacked microwave/convection oven and built-in oven pair in 2011. The microwave/convection oven was great in terms of roasting small items and we used it very frequently. That is until the convection part of the oven did not deliver the preset temperature and was making rattling noises. The repair technician determined that it was the drive shaft of the fan is broken causing temperature not distributing properly. We went to all the appliance parts suppliers and could not find the part as it has been discontinued. I also contacted Bosch directly, after being re-directed to 3 or 4 different numbers and confusion with the part number, they said no part was available.We tried to replace the microwave/convection oven with another Bosch but the model is discontinued. New models are now all flushed with the cabinets which means my existing cabinet has to be rebuilt and will look out of place with the existing built-in oven. Found a different make microwave/convection oven ($700) that may fits in the existing cut out but discovered that the Bosch microwave/convection oven and built-in oven shared the same power source!! The Bosch representative recommended replacing the complete system!!! So, because of a $180 part that Bosch discontinued will require me to take out a working microwave AND a perfectly working built-in oven and put in another Bosch $5,000 to $7, 000 combination oven in?? NO WAY! Will I buy another Bosch again? NO WAY! It is absolutely ridiculous to discontinue a part barely 10 years after a product in the market. Shame on Bosch.

Our Bosch fridge/freezer is less than four years old, yet the handles both top and bottom developed cracks and then sheared off. Bosch was not interested as they said out of guarantee. Their resolution was to purchase replacements. I thought that one should expect a decent amount of time using an appliance before it broke like a cheap toy. Bosch appliances are not cheap to buy. I have never had this happen before as we keep our white goods for a very long time and they wear out mechanically. One expects an item to be fit for use and this does not come under that category. The people I spoke to said a manager would phone me back within 3 hours. That was two weeks ago and I have heard nothing from them. If they care so little for their customers, I would suggest not buying a Bosch item.

We bought a set of Bosch washer and dryer that was rated top of the line. We have had nothing but problems for 2 years. Of course we paid top dollar expecting top performance. We have had servicemen out too many times to count. Each time the problem was fixed it really never was. We called repairmen approved by Bosch, called the Bosch hotline, etc. The washer does not clean the clothes properly. They still stink no matter what kind of detergent or fabric softener we use (we have tried them all). In addition, the dryer does not dry. It takes 3 hours to dry one load. We have to start the dryer and then let it cool down and repeat. With a family of four, this does not work. We will be junking these and getting good old Maytag.

I have had my Ascenta dishwasher maybe 6 yrs now, never liked the racks in it, it doesnt ever dry the dishes. Recently the soap dispenser is not opening making it needing another wash, 3 times in a row. It didnt open the last time I ran it. Does anyone know of any solutions to the dispenser not opening?

I completed a kitchen renovation and purchased a Bosch refrigerator. When it was unwrapped, the right door was severely damaged. Bosch suggested a new door rather than a new refrigerator and I agreed. We are now 2 months later and I’m told the production of the door is not until 9/18/21 and they have no idea when they will replace the door. Lewis was very irritated when I tried to get a definitive answer as to the install date. These are not cheap appliances and I guess I expected better customer service. Doubt that I will be a future Bosch customer based in this experience.

We purchased a Bosch dishwasher in August 2018. The dishwasher has been chipping my dishes (Plates, Bowls, Glasses). I finally called customer service and the technician came out today. He ran the dishwasher for 10 minutes then says he doesnt see a problem and has never heard of dishes being chipped. He places a call to some department and then concludes that no other such complaints have come in. He recommended I wash on delicate and space the dishes so they dont touch! I called customer service after he left, only to have an extremely rude rep AND manager talk down to me. Stating that they have NEVER had this complaint and its clearly something I must be doing. The manager literally shouted at me. Unbelievable! I will never buy this crappy brand again.

We bought a new townhome in with new Bosch appliances in Nov 2013. Someone said the appliances were high end. For the past 6 months the microwave has tripped the circuit breaker upon opening the door. So much for high end. We called an appliance company who charged $129 just for driving to our house. After nearly two hours, and speaking to a Bosch technician, the appliance tech said we need a new board for a total of $315, parts and labor! WHY DID IT BREAK DOWN AFTER ONLY TWO YEARS?!! I could have bought a cheaper Walmart microwave that would still be working right now. Bosch needs to make better appliances or extend their crappy one-year warranty! No wonder the warranty is only good for one year and doesnt cover circuit boards!

Technician are not attending the customers in time. They made us to wait days together. This is the first time I bought washing machine. All my happiness became sad with customer care. I am still waiting for the Technician to install water smoother and to get a cover.

Have had three Bosch dishwashers but this is the first time that I have encountered the detergent dispenser not being cleaned out of the detergent tabs that were put into it. It has happened twice so far and I cannot find any instructions that would tell me I am not loading it correctly or something is blocking the detergent dispenser from getting sufficient water to empty its contents into the water at the bottom of the washer and be used during the wash cycle!!!

We bought a Bosch dishwasher she68t55uc mid 2014. It has been great but all of a sudden last month December 2016, the dishwasher started making a squealing sound. We called and a repair man came. He chipped my counter which I had to fix, he had to break the door hinge because it was fine before he came, but after coming twice to repair it, the squeal is still here. Said it was the drain pump, so they replaced it, but it still squeals. They admit they are not familiar with working on Bosch but Lowes picked them to work on it. Not sure why. So Lowes will replace as under extended warranty, but I hope to pick a kitchen aid instead. I had a Kenmore elite for 18 yrs and it was still working when I replaced it with the Bosch, but it had become too noisy over the years. But it was a great one!! Wish I had bought another Kenmore.

Purchased Bosch side by side 2 years ago from Lowe’s. It worked fine until 2 days ago when several things at once broke. We periodically pull the unit and clean and remove dust. It is never over packed and in ONLY 2 years it breaks down. I got rid of a 15 year old Panasonic refrigerator that worked for a so called high end one. Leave Bosch alone!

We bought a Bosch dishwasher SHX series 3 years ago that needed the recall fix. After an hour on the phone trying to get a service call, the repairman was slated for 7am to 5 pm window. When he got here he switched the power cord but the dishwasher did not fit back in slot due to the special new cord. He said I should call an electrician to fix this issue and left. Now I am waiting to pay electrician to fix what the Bosch repairman left me with. BTW the fire and overheating claims started years ago, before we bought the dishwasher, it was not released on the internet that there were serious issues with these devices. I guess Bosch wanted to see how many claims came in before they issued a recall.

Upon repairing my dishwasher, the repairman punctured/broke a different part than the one he was repairing. The company made no effort whatsoever to repair the damage in a timely manner and did not return for 2 weeks to fix the part he broke. I called the company throughout the process and no support was given. I was shocked by this poor performance. I had heard they are a good company; however I will never purchase anything from Bosch again.

The dryer has been problem free. I have had this dryer for almost three years and have not had any problems. We live in a condo so we purchased this model because of the smaller size. It is fine for two people, but I would not recommend it for a family. The only downside is that it cannot handle large bulky items such as king size blankets.

I dont recommend the Bosch stackable dryer. Drying sheets is a pain since the dryer rolls them up in a ball; if you dont shake them out every few minutes, the inside stays damp. The sensor doesnt work, so you have to keep adding time to the dryer. And things take much longer to dry than they should. The dryer I have is new; I was very happy with my 15-year-old dryer and thought a new one would be an upgrade. I was very badly mistaken.

We bought our unit in February and had it installed in March, a month later. But the microwave component did not work from Day 1!!! We called the warranty support line and was given several repair shops to call. Some would not serve our area as we are out of the city. The third one on their list came out in April and verified that the unit was not working and needed two new parts. Upon returning to the shop, he confirmed that they would have to be ordered. Four weeks later, after hearing nothing, we called to find that the parts were not yet in. Less than a week later, now late in May, they arrived. They were installed and the unit worked on June 9th. We called to see about a warranty extension so that it would start in June rather than February. But they categorically refused. Bad unit, bad warranty service experience, bad experience with Bosch customer service.

We purchased 3 Bosch appliances when we built our house 6 years ago. The dishwasher and microwave are up to par. All appliances are working. However, our 30 BOSCH gas range is experiencing rust spots on the lower drawer and around the main door. The enamel has come off part of the top of the range. I know from past experience with another dishwasher in my previous custom home, which Sears stood behind, that had rust spots on the door panel. The repairman actually said its a knock off from China and this is not stainless steel. I will say that my opinion is this is the same problem with the Bosch oven. Most people know that magnets do not stick to stainless steel. Well, start testing! Magnet sticks to my stainless steel dishwasher, microwave, range door and range lower drawer which means the appliances are NOT stainless steel.The magnet does not stick to my LG refrigerator which is 10 years old so it is true stainless steel. Since BOSCH and the store I purchase it from advertised these products are stainless steel, I paid for stainless steel. Customer service is not up to par. The customer service rep and a supervisor talked about my business to my cleaning lady as she called them to defend her use of cleaning products as BOSCH tech said my cleaning products must contain bleach. I will be filing a complaint with the BBB, Attorney General as I feel this is false advertisement. and to BOSCH, I am glad you recorded the conversation with my cleaning lady as you had no right to speak with her about my business and to make her an offer on my range of 20% off. Total violation of my business. Diane ** in NH

I purchased a Bosch Dishwasher (i.e. total cost $$857.98) which was installed in Dec 2017. About 3 weeks ago I was receiving error messages as well as the machine skipping cycles and stopped. Given that one of the error messages was E24 the Bosch authorized repairer wanted to order a pump for the machine to save me from minimizing the number of trips he would need to be made. May I add the service charge would have been $180, labor and parts extra given that the pump was outside of the warranty. After ordering the pump, I receive a message that the pump is in. But of course it was the wrong pump. I will not bore you with the details of the story but after a lengthy conversation, I told this company to NOT come at all and will find another Bosch authorized dealer. Well, I did, he promised to come, waited for him and he never showed up, did not call even though I left several voice mails, etc. Bosch kept saying we need a diagnosis but it sure is difficult if there own people do not show up as promised or have excuses about the wrong pump being ordered, etc.I provided all the detailed information that Bosch wanted. This evening I received an email from them telling me a decision had been. I doubt if this case was escalated to management as I requested. I called Bosch (25 minute wait) to find out what the decision would be given that they emailed me and said decisions cannot be provided by email or voicemail. The Bosch rep said they were going to do a big favor and as a 1-time courtesy provide the parts but I still would be responsible for the service call and labor. BTW, the issue in all likelihood is a control panel which has a 5-year warranty. Or in other words they did nothing except to ensure that I will never purchase a Bosch appliance again. If there would have been a pump issue the retail price is $30.05. Such an offer from Bosch. Bosch service providers are few and far between. And from my experience they are totally incompetent. Bosch sold me a lemon of a dishwasher and has failed to provide any type of concern for their customer.

Gas stove top only responds automatically on one burner. The rest require a match to get burning. The oven is a disaster. The button to get started sticks and must be forced open with a paring knife to stop it from clicking. When the oven reaches the appropriate temperature, it goes out and does not come back on when oven cools down.

This unit does every thing the only negative is that it diesnt have a back up it's also hardworking mounting it yourself

3 year old ceramic cooktop has cracked in 3 different areas. No trauma or excessive use- just a retired couple that occasionally cook. Bosch will NOT even entertain accepting responsibility, will not even converse or review the complaint. BUYER BEWARE. Also, I have a Bosch dishwasher that I will never even use because it stinks, takes too long for all cycles, and doesnt do a good job. This is a replacement for the first one that didnt work properly. I will never buy Bosch again & will vigorously persuade others not to.

WOULD NOT RECOMMEND BOSCH!! Poor customer service and bad products. I installed all new Bosch products for my remodeled kitchen 3 years ago. I noticed rust stains on my dishwasher about 2 years ago, and they became worse and worse to the point that friends who came over asked me why my dishwasher looked like that. Bosch customer service told me that they can only give me 50% off a new panel (and charge me additional for tax and freight), and I would have to pay $129 for the cost of their installer. I bought an oven, microwave, dishwasher and stove from them, and this is all they could do for me! They said to use a rust stain remover, and implied it was the kind of products I was using that caused the rust! I told them I never saw stainless steel rust, and this was the only appliance that was rusting. If you google other sites, many customers indicate that the materials in their stainless steel was not good. In addition, my cooktop had to be returned because the stainless steel near the burners were turning brown from the flames. Another product defect, and they had to replace my cooktop. Very disappointed in their customer service - the company does not support their products or their customers! BEWARE!

Quiet, water, energy saver, simple to operate. Excellent in cleaning dishes and leaves no spots. One of the best ones we have ever owned. Easy to trouble shoot and diagnostic. Simple to install, that even a child can commission.

Great cleaning results at minimum level. Very silent with big range due to long power line. Sometimes, if you dont press in the middle the on/off switch doesnt work (too weak, need a little more stiffness). But you adapt quick to press this wide button always in a middle position.

The platforms that the feet of the cast iron grates sit on are ridiculously small and unstable. Causing the grate to slide off the platform and toward the center of the cooktop and then any pot on top of the cooktop to also be unstable. Worst cooktop design I have ever seen. This is a simple and very basic function. I cannot believe this would be an issue. Very unsafe and unsettling. Wish I could upload a photo!

Art Combitrim - I could not download a manual, have had nothing but trouble with it since I bought it from b&q less than 12 months ago. Would not buy Bosch appliance again.

I have been the owner of Kenmore dishwashers since 1978. Today I had to have one service for technical issues the door latch for the first time ever. It was purchased in July 2015, not two years old. It is a Bosch by Kenmore, the door latch keeps popping during the wash cycle, and you have to keep closing it. Very irritating. Of course there is only a one year warranty on it, and they refuse to cover expenses. I called Bosch and they really dont care. Poor attitude. Don’t buy Bosch products. THIS IS THE ONLY TIME FOR ME. WE LEARN BY OUR MISTAKES. I WOULD NEVER RECOMMEND THIS PRODUCT.

Purchased a Bosch SHE68TL5UC two years ago. Never been happier with a dishwasher. Replaced a Maytag that just didnt hold up. Installation was easy. The entire unit is enclosed in a foam/plastic covering that prevents any leaks from any fittings or connections from damaging your floors. EXTREMELY quiet operation. Has a third rack at the top. Great for utensils and coffee mug lids. It has enough cycle options to cover small gatherings and large parties.

I purchased 3 Bosch appliances less than six years ago - 2 ovens and a 5-burner cooktop. When deciding on the purchase, my appliance dealer assured me that Bosch produces high end appliances. We went ahead with the purchase and paid high end prices too. Now, less than six years after we bought them, all 3 appliances are malfunctioning. Its so strange - almost like they have a pre-ordained life span from the manufacturer, because they all broke within the same 4 - 6 weeks.We have been trying to get them repaired through Bosch service for over a month and they are dragging their feet and giving us a horrible runaround. What a shame! I dont think I shall ever purchase another Bosch appliance nor recommend them to any of my friends or relatives. The customer service reps are lying to us, changing their minds, changing their strategies, not calling back, making offers then going back on their word... Its all horrible. I regret the day I ever bought Bosch.

The Bosch is the quietest dishwasher weve owned. It cleans effectively and spaces are identified for dishes/glasses. Run time is ~ two hours.

I at first liked this washer then several problems. One, the moldy smell inside required the door to be left open to avoid a stench. I got used to that, though constantly had to wipe the gaskets out and clean the inside door and gaskets. Then a couple of years ago, 8 years after I bought it, the housing near the dials developed a small crack. I called customer service and received no satisfaction.I called again in August this year, obtained a file number for my complaint, but they wanted me to get a Bosch repair person and pay them to diagnose the problem, which was evident from the picture below, as a crack. This was not due to operator error or misuse. We are a retired couple, dont take in laundry (!) and it is kept on the first living floor of our heated and air conditioned house. I have seen other complaints of these issues online, so I know were not alone. I wish I had kept my 29 year old Maytag and replaced the pump instead of buying this set. Dont buy Bosch!

We purchased a Bosch Dishwasher on 4-27-2014 from Sears; at which time Bosch had a rebate (Offer # 781-34) of $150.00 Install Reward. We sent the rebate in on the following day. It said that we would received rebate within 8 to 10 weeks. We waited until about 7 weeks and then called the 800# on the form to check on the status of the rebate and were told that they didnt have any record of it yet and should call back in 2 weeks. Called back 2 weeks later and talked to a man that said for some odd reason it must have been lost. We asked him if that meant that we lost out on our $150.00 rebate and he said, No, just resend it, but that we would just have to wait another 8 to 10 weeks. Now we received a postcard stating that the request was not postmarked within the time frame stated on the rebate form. We called the rebate center and explained the situation and they said that the 2 times that we called there were never reported so they were sorry but we lost our rebate. This we feel is totally not our fault. We sent the rebate on time. They should have created an account on us the first time we called. The rebate offer is what made us buy the Bosch in the first place. It was to pay for the installation fee. We talked to a supervisor at the rebate center and she told us that the man that told us to resend the papers to them should have given us a different address to send them to. I asked her for that different address and that I would resend them for the 3rd time and she said that it was too late now because the rebate was over. This is really ridiculous. We have searched on line and found that we are not the only ones this has happened to. What is actually happening with these rebates that people like us are suppose to be getting but arent? We are very disgusted in this whole situation and in the way the rebate center for Bosch is run. They need to train the people hired there to do their jobs. We are not upset with the actual people that are answering the phone but the ones that are higher up doing the hiring and training. Went higher up and talked to a person from Bosch and they said that the rebates are all handled by the rebate center and that this was out of their hands.

The plastic end of our dishwasher handle cracked, but I caught it before the handle became loose and broke off completely. It was still under extended warranty and Im happy to say Bosch sent out a repair person with the $5 part (2 replacement ends) and fixed it without cost to me. The repair guy told me it is a known problem and gave me the extra end to use if it happened again. I love everything else about the dishwasher and have had no problems with it after 8 years... yet.

We got a Bosch Refrigerator vía our Builder, is the brand they carry. Is a Bosch French Door Bottom Mount! Every one we use the water dispenser the water drips constantly. We are trying to figure out what to put there. Every time that we use the ice dispenser the ice flies all over our wood floor. We have to pick up the ice constantly from the floor. The Bosch technician came to our home yesterday and said nothing could be done. That it was normal, I told him is NOT. We own an LGE and Whirlpool for over 10 years and never had that problem. That said he said, Buy bigger glasses. Really?

I bought a fridge and freezer from Bosch in May. It has so many problems. Every time I called Bosch customer center I was given a case number and was told another service company would contact me in a day or two. However, no company would ever contact me in a month or two. Then I called the company and gave them the case number, they said Bosch never sent them the case. When a technician come finally, he looked at the problem and then said they did not deal with it. I had to call Bosch again to repeat this process.

This is one of the few true slide-in ranges left on the market that overlap the counter on each side. The cooktop is powerful, with great temp control and flexible configuration. The oven bakes so perfectly and evenly, it made me realize what I had been missing for years with my old oven. The convection settings work great, as does the proof setting and the warming drawer. Best range I’ve ever owned.

Put dishes in dirty and they come out perfectly clean – no little Klingon bits... Various load sizes to choose from, hard water salt container, utensil tray on top shelf for cutlery. 3 levels top for cutlery, middle for glasses and cups, bottom for dishes and pans. Stainless steel with controls hidden on top of door but a progress display just above handle. Bosch makes various dishwashers. Make sure you buy the model that is BUILT IN GERMANY.

We bought the Bosch 3000 fridge for circa $2,600. The ice water/crushed ice dispense/ice cube dispenser, shoots ice out so that you cannot catch it all in your glass. It happened when the repairman tried it and there is no fix for it.

I purchased a wonderful dishwasher. It was brand new and with an extended warranty. After 3 cycles, my dishwasher quit registering commands from the control panel. We called Bosch for a services technician. The service technician came 2 weeks after to diagnose the problem. It took another 3 weeks for the parts to arrive. He then said it could not be fixed. The service technician will not call us back and Bosch keeps adding comments to our file. Its been months since we had a working dishwasher. Bosch stated that they need the unresponsive service technician to call us. The store we purchased it from will not take it back because Bosch will not give us a confirmation code. Its been extremely frustrating with no remedy in sight.

HMB5050 Bosch microwave - I remodeled my kitchen 3 years ago. Researched the big Bosch appliances and most received good reviews. The least expensive item, the microwave, I did not research. Big Mistake!!! Read the reviews, all have the same issue. Total failure between 2-3 years. Inverter board/magnetron. Repair cost $600!! So many reviews with the same issue, Bosch should have recalled this item. Instead just discontinued it. No help from customer service, although they did have me go through the trouble of sending them a bunch of stuff. In the end they offered me $25 towards a new inverter board. Im considering a small claims court option. I have enough info about the item to at least warrant a try. All my other Bosch appliances: warming drawer, double wall ovens, dishwasher, 5-burner gas cooktop, have held up well. I cook a lot! Just such a disappointing experience with the darn microwave! I wish they would help me out with a credit towards a new one! They know this thing has serious issues! Ill keep you posted!

Purchased new Bosch tankless water heater. Nothing but problems. Turn on hot water and the moment I open cold water tap the heater turns off. Have spoken with plumbers Re this problem and they all say this is an inherent problem with these heaters. You can only open hot water tap. The moment you want to mix hot with cold the heater turns off. Absolutely junk waste of good money. Tore it off wall and purchased a reliable hot water heater conventional. Also Bosch products in general are total crap. Will not purchase and will not recommend. Obviously not made in America.

We have been pleased with the operation of our 8 year old dishwasher. We ran into some minor difficulties and contacted Bosch. The bottom line is that I cannot recall in many years being so impressed with the customer service that we received from Bosch. Most large companies today have no idea of what customer service means. Bosch sets the pace in this department. I would not hesitate to acquire any Bosch products - now knowing that they stand behind their products and truly care about their client base.

New home purchase with Bosch dishwasher and I have always heard good things about them....Wrong! The rack does not connect to the door and falls out all the time...breaking dishes! I cant believe Bosch would allow this, as it is a major problem! I get angry every time I load and unload the darn thing and would never purchase another no matter how well it would clean! It does a decent job cleaning but if the dishes break, whats the point?

Dual Fuel Slide-In Range - When I first started cooking on my new range, I was very excited. Within the first month or two, I noticed the porcelain rings around the burners had melted some and begin to look like lava rock. I bought a 4-year extended warranty but I was told by Lowes to call Bosch. I then spoke to a female person in California who was very rude, and who informed me I probably spilled something while cooking - end of a very rude conversation. Lowes didnt really help either. I have since not considered Bosch for every time I use the stove, I see defective parts. Ive just started to email this past year and thought I would put my 2 cents in.

Bosch dishwasher 9001117065 (500 series) - Frustration that the materials needed to install say to use a 90 degree elbow with 3/4 N.P.T. threads on one leg... but really this should read H.P.T. (hose thread). We returned one dishwasher thinking the threads were stripped but in reality had the wrong connector. Perhaps need to clarify in the English instructions to use hose pipe thread.

A hole formed in the bottom of my SS dishwasher drum. The warranty says that Bosch will replace the unit. Instead, they are just refunding the purchase price from 5 years ago, that I had gotten a really good price on. Bosch told me to take it up with Sears, where I had purchased it before. Why? Bosch did not take a loss or gain. Its their product and they should do what the warranty says. Do not buy a Bosch!

I purchased a Bosch stove from the builder of my new home. Apparently there is a problem with the controls that turn the burners on. I was told by the Bosch rep that this is a safety problem that needs to be addressed. After weeks of trying to get this resolved and hours of waiting on hold and for a repairman I just keep getting the runaround and am living with a product that I was told by Bosch and the repairman that has a safety problem. This is the fifth Bosch product I have purchased and will never purchase another. I purchased this product new from the builder in 2017 and was told by Bosch that by checking the serial # it was produced in 2015. Why was I sold a unit that was over 2 years old?

We purchased our Bosch Dual Fuel Range about 8 years ago. We had problems with the gas igniters that was not fixed properly by the authorized service. I eventually fixed it. Recently, the stove started burning the food. The service identified the problem as a failed relay board. Bosch shipped the wrong part, so we had to wait about a month for the correct shipment and repair. On a supposedly high quality item there should not be failures like this. If there are, they should not cost an arm and a leg. The most recent repair costing close to $500.

I purchased a Bosch washer, Model WFMC22OAUC in Feb. 2008 along with the dryer and petal stools. I did my homework and found this brand to be the most recommended by pretty much everyone, retailers and repairmen. The washer has now been repaired three times. The mold sticks to high heaven and, being farmers, I can honestly say one gallon of water doesnt bring out **. My whites are now gray. I was told I could wash three loads at once. I should have been told to wash one piece of clothing per load. I doubt that that one piece would be cleaned.