We looked long and hard for a new range and decided on this based upon the reviews we saw and reputation on Bosch. We use it a lot, especially for stews, pasta and other sauces etc. Unfortunately, this range cannot simmer... I wrote to Bosch and it was suggested that we buy one of their woks. Not interested in cooking pasta sauce in a wok. We bought an outdoor cast iron replacement grill and have been using that on top of the range, but we invested a lot of money for a great range and have to pile up outdoor grills so our dinner doesnt burn? Also – beware of the broil, for garlic cheese bread and most fish weve always kept the door cracked open a bit. Cant do that anymore. Open the door the broiler shuts off. This stinks. We are so disappointed.

3 year old ceramic cooktop has cracked in 3 different areas. No trauma or excessive use- just a retired couple that occasionally cook. Bosch will NOT even entertain accepting responsibility, will not even converse or review the complaint. BUYER BEWARE. Also, I have a Bosch dishwasher that I will never even use because it stinks, takes too long for all cycles, and doesnt do a good job. This is a replacement for the first one that didnt work properly. I will never buy Bosch again & will vigorously persuade others not to.

The best customer service. I did my whole kitchen in Bosch and I had several problems with my appliances and they right away and replace the parts at no charge even past the warranty period if the fault is not yours. I bought a stainless steel fridge from Best Buy and no one told me that I had to clean it with only soap and water. Anyway the surface got completely damaged and they agreed to come and change all the doors of the fridge for free. Now that is customer service. I will only buy Bosch from now on. Forget the Korean brands with zero customer service

For decades now I have used and preferred Bosch products. Recently I have had an ongoing bad experience with a Bosch dishwasher that I bought last June from Sears. Last January it abruptly stopped working. It was under warranty so I contacted Bosch as Sears does not handle warranty issues. I was told to contact a local service provider. To my regret I called Appliance Marshall repair in Cary Illinois. The idiot they sent made 2 trips and was not able to figure out how to make the warranty repairs. Instead he claimed that water leaking from the brand new custom made to accommodate my new dishwasher had somehow leaked water that damaged the dishwasher, and that it was not covered by warranty. I told him that there was never any such event, and there was no water leak anywhere. The only source of water in that location was the dishwasher. I have pictures that show the floor discolorations and that the leak came from the dishwasher itself. There is no discolouration or drip line on the floor aside from the perimeter of the unit. But since this guy used up my 2 service calls I have to pay for some 3rd party to come out and fix my dishwasher. This has been going on for over 2 months now and I still cannot use my VERY expensive Bosch dishwasher. I should add that during both visits this creep made to my home he made me very uncomfortable by asking irrelevant questions, suggesting friends for repairs to the new home I am remodeling, and really strange behaviour. I hope these guys are subject to a successful criminal background check prior to being sent into peoples homes. Anyway, prior to his deciding and informing Bosch that he could not accomplish the warranty repairs, I called and emailed Appliance Marshall repair that he never be sent to my home again since he made me so uncomfortable. Since an accurate and verifiable diagnosis of this unit was never made I feel that I have a Bosch product in my kitchen that is a fire and electrocution hazard. I just want to express my extreme dissatisfaction with Bosch.

I have now been without a refrigerator for 4 weeks - during a worldwide health crisis. This Bosch refrigerator has NOT WORKED SINCE INSTALL. I have had the warranty company service 4 times. Still not working. Now I am trying to get replacement from Bosch and they say, "We are waiting on supervisor approval." I have been unable to get supervisor on the phone. Will NEVER purchase from Bosch again.

Our Bosch dishwasher is only 5 years old. It was working great until the other night. We put it on just before going to bed. When we got up in the morning, there was a terrible burnt electrical smell in the house. The outside of the dishwasher was black around the control panel and the inside was fried. Looks like we had a small electrical fire. The breaker wasnt tripped. It has scared the absolute ** out of me. Has anyone else had this problem? We never overload our dishwasher and clean the filters regularly. Our house could have caught on fire while we slept. Im wondering if anyone else has had something like this happen to them? I would like to report this incident to Bosch, not because I am looking for payment, but to try to prevent this or something much worse happening to anyone else.

I bought my dream kitchen’s appliances all BOSCH on July 8, 2013: the worst decision!!! The microwave does not heat evenly! I use the MW primarily to heat a cup of milk. I set it for one and a half minutes, and what happens? It scorches the top of the milk, to the point it boils over the cup while the bottom of the cup is warm at best. I called their customer service, had a technician come and his response: The MW is working properly... please refer to page X in the user manual where it says to stop the heating midway through and mix the liquid for optimal heating. Really? I think a cheapo MW does better.That is plain wrong! I had never had issues with any other MW... and this is what they say? This is ridiculous. DO NOT BUY BOSCH period. I thought I was making a good decision, but I regret it every day. Having odor issues with an 800 series dishwasher. Stick to GE! It could be all made in China, but at least its a product used by the masses, and as such statistically the number of defects will be very few. And price wise... theyre almost the same.

Bosch front load washer - Bought Bosch because of the name brand and believed it to be reputable company. First issue was that the front panel door started to rust just under the soap dispenser. Had it replaced and within a month the new panel did the same thing in the same place. The repair person said it was because we use bleach and it was the cause. If you are not to use bleach, then why is there a bleach dispenser. I cant get the company to recall the product or determine the real problem. My husband feels that it is in the preparation process when making the door (no coating or priming of the steel or metals). This is a Huge disappointment. I plan on reporting this to the attorney general because of the cost to consumers.

Complaint sent in December 2016. After being on hold for 20 minutes spoke with a unconcerned/unkind Caleb ** head manager (or so I was told) of the appliance department. We have a Bosch dishwasher, where basically the upper and lower racks are disintegrating due to rust. The machine is still fairly new, and is run only with your recommended Finish products. The plastic coating on the racks appear to crack and scale off, exposing rusted/rotten metal underneath, something that does not appear to reflect the product quality one would expect from Bosch. It is frankly surprising as we thought we had purchased a quality German appliance like the many other Miele products we have in the house. The damage is on both upper and lower racks, so if I were to guess, I would attribute this to a poor/wrong coating on the steel racks. The damage is not caused by chips caused by loading/un-loading the machine. Boschs reply.. We will give you 20% off new racks as customer goodwill. When carefully ordering a product with a reputation for quality I would have expected them to have more concern when their appliances fail. Super disappointed and will not be buying or recommending another Bosch appliance in the future.

Cleans exceptionally well in efficient amount of time. Great basket layout. Quietest dishwasher we have ever had. Not even our dog is woken up. Able to program to start early morning and have clean dishes ready for breakfast. You get what you pay for with this brand.

I have a 13 month old Bosch fridge. The first time it needed service under the warranty it was hours of tracking someone down to do it. 12 months in, the ice maker stopped working. Impossible again to get through the Bosch telephone lines or chat lines. The lack of decent service totally negates what might be a good product. I wouldnt call this customer service; rather its customer disservice.

I am a plumber in Sydney. I always recommended Bosch or Smeg dishwashers to customers when doing kitchen renovations I used to have a Smeg dishwasher which was very user friendly then I changed to Bosch which is my biggest downfall in appliance selection & recommendations, since having it I have found: #1. It not washes soap off properly & we were told not to use the finish tablets. #2. Racking system bottom rack loses wheels all the time & top & bottom racks folds & doesnt hold dishes properly. #3. Faults with drainage system always happening & I always need to reset system holding start button down 10 sec #4. Now it has a fault E15 flashing & drain continues to drain - I even payed for extended warranty which doesnt cover much not happy. I thought Bosch had a much much much better quality dishwasher than this.

I have a safety issue with my newly installed Bosch gas range. When I called customer service, they offered to read the manual to me. Ive been reading for myself for some time now. The agent said that they had nobody that they could transfer me to that knew how my range was supposed to work. Let that sink in for a minute. Nobody in their customer service group knows how the appliance are supposed to work. Unbelievable.

Insane awesome dishwasher! It so quiet they had to put a red light shining to the floor so you know it’s running! It has 3 racks one for silverware and two for larger pans. I purchased the one with crystal wash which had lava rock pellets in it so you you don’t use heat coils to dry your dishes. They come out spot free with finish dishwashing pods and finish liquid (recommend by the manufacturer). I love it???? It's energy efficient more than any dishwasher on the market I think. It cost more but saves you in water and electricity. I recommend it!

This unit does every thing the only negative is that it diesnt have a back up it's also hardworking mounting it yourself

Put dishes in dirty and they come out perfectly clean – no little Klingon bits... Various load sizes to choose from, hard water salt container, utensil tray on top shelf for cutlery. 3 levels top for cutlery, middle for glasses and cups, bottom for dishes and pans. Stainless steel with controls hidden on top of door but a progress display just above handle. Bosch makes various dishwashers. Make sure you buy the model that is BUILT IN GERMANY.

Dishwasher is three years old. The door does not latch. If is held shut by a magnet. If the machine vibrates at all, the door opens and the machine stops. You have to go in and push the door shut, again. Sometimes, it goes through the entire cycle down to 1 minute, and then runs forever, constantly reheating the water. I cannot leave the house when the machine is on. I have had the serviceman out 4 times, and he refuses to come out any more. Boschs solution to my problem? Use less soap. Never again. It is a piece of crap - and expensive, too.

We bought a Bosch gas range four years ago. I did the research and consumer reports said it was the best. Within the year, the front door wouldnt close completely. We had the company we bought it from come and fix it; it was still under the one-year warranty that time. Life was wonderful, except that the front knobs were a little loose from the heat that had been escaping with the door not closed.When the new hinges failed (again, less than a year after being installed), I called the store again, and had them come back and do it again. They gave me a hefty bill for it, which I disputed, since it was only a matter of months since it had been fixed. The one-year warranty was only from the date of purchase, so I paid it.Last summer, the door started its migration from the frame once again so, being the clever ** that I am, I propped the door shut with a kitchen chair. We really struggled to shut it enough for Thanksgiving dinner, and hadnt used it since. Our Vermont Castings gas grill was our primary cooking device--everything from apple pie to ziti--ever since.I bit the bullet last month and had them come again. They did half the work as they had to order a door repair kit (obviously, we are not the first to experience this). Now, with the new door kit and replacement knobs, we are looking forward to another 10 months (hopefully) of having an oven. Our broiler hasnt worked since it was fixed, but I havent complained about it because I cant afford to.

Have a Bosch Refrig./Freezer just over one year since purchase. Call for service as freezer would not keep food frozen. Waited for repairman for 7 days. He came and said we needed new Temp sender and fuse ($100). Labor ($233) in advance. Would be back to fix in ten days. After 24 hours, the freezer does not work and now refrigerator is losing temp. as well. I requested emergency help as wife just had emergency Detached Retina Surgery and now home. We are both 70 years old. I have all Bosch appliances including: DW, WD, STOVE, MICRO. Never had problems before with any. I am going to call my lawyer and write a claim with the BBB. This is the worst Quality Assurance I have ever seen and the technicians do not have the training on this equipment to fix or repair problems.Updated on 08/02/2015: Call Sears to repair 2-year old Bosch unit which was not cool enough. They came and in 5 mins said I needed 2 parts @ $100/10 days to get parts and $250 labor, all in advance. But when they installed, the Bosch Refrig/Freezer did not work. The service people are not trained and Bosch was no help. I would never recommend Bosch to anyone from now on.

Absolutely the best in my opinion. Never an issues, has serviced my residence for years. I would everyone purchase SS models. Highly efficient and would recommend. Has deep cleaning for ones dishes and hardware.

I have a fully equipped kitchen of brand new Bosch appliances. I started using them in April of 2019. In early November of that year, a small part on the lower freezer drawer broke off. This is the main freezer. I called Bosch service directly to schedule the repair. I was told that they contract their service out and that they only had two service companies in the entire San Diego county area, a HUGE area. Only one of these service companies was willing to come out and take look. The serviceman came out but did not have the part needed. He ordered it from Bosch. I heard nothing for 3 months. When I called Bosch in February 2020, still no part available. Now May, I called again and was told that the part was still not available and was “probably” coming from China and in fact may be discontinued altogether. I was told there was nothing they could do and that they will TRY and call IF it comes in. Wow. Beware! Choose appliances that have better service available and customer care in place.

Bosch dishwasher 9001117065 (500 series) - Frustration that the materials needed to install say to use a 90 degree elbow with 3/4 N.P.T. threads on one leg... but really this should read H.P.T. (hose thread). We returned one dishwasher thinking the threads were stripped but in reality had the wrong connector. Perhaps need to clarify in the English instructions to use hose pipe thread.

I bought this pairing tops hoping it is a good appliance. Less than 15 month and it has failed. Have extended warranty and they have made at least 6 visits and ordered multiple parts and it is still not working. It has been not working since Sept 1st week and we are more than three months without microwave. My $90 microwave bought 10 years ago is the savior compared to this piece of ** and New Leaf ** service.

I have had my Bosch dishwasher for two years now. Last October (after having it for 14 months) I finally figured out what was on my dishes when I removed them from the dishwasher after running them through the cycle. IT WAS MOLD. I called Bosch, I wrote to Bosch - finally they agreed to send someone out to check out my dishwasher for which I would be responsible for paying the service fee. At first I agreed and then phoned them back and said I would not pay it as I felt the dishwasher was still considered new. They did eventually send someone out - a 19 year old boy who walked into the house knowing what my problem was. He said this happens a lot because people dont bother to clean out the food trap at the bottom of the dishwasher and the accumulating food is causing the mold. Hmmm. Well, he took my dishwasher apart and surprise! There was nothing in the trap. I did not bother to tell him that I thoroughly rinse all the dishes/silver before placing it in the dishwasher. He did not know what to say so he just said he would get back in touch with Bosch. He said possible it needed a new control board. Well after going back and forth with Bosch - and tossing out ALL my dishes, silver and glassware due to it being infected with the black mold - I was told to run it through a clean cycle using a solution. I did this and was afraid to use my dishwasher in case it came back... Well, this morning when I unloaded the dishwasher - ITS BACK! Im not even going to try again - I will go out this weekend and buy a different brand. Now my microwave that I bought at the same time - has gotten steam under the glass on the front door for the longest time. Noticed a few months ago that the plastic around the outside of the window is cracked in two places. Will I ever purchase another Bosch appliance? NEVER!

We purchased a Bosch dishwasher from Furniture & Appliance Mart in Madison, WI. This was delivered on 9/16/15 by them. The appliance was professionally installed by our own installer. We ate supper that night & then turned on the dishwasher. It went through one part of the cycle & started making a strange sound that just kept going. We looked at it & saw that we had an E-15 error. This means there is a water leak in the bottom pan. We tried to override & shut this off & could not, so we shut the dishwasher off at the breaker. We contacted Bosch Customer Service & they told us to do something we did not understand. They told us to call back in the morning. We called back the next morning (Thurs) at 8am. They told us Akrit would service this for us & would call us back within 24 hours. I waited around all day Friday & when they didnt call by 4pm, I called Akrit myself. They told me that Bosch never contacted them, but, after searching through something on-line, they found my service call. I told them the problem & Ashley contacted the tech directly & set me up by noon on Monday. The tech showed up on time on Monday & checked out the dishwasher. He did a thorough job & found a small leak in the left rear welded seam. Thats when the problems started. I have a list of times & people I spoke to, to no avail at Bosch customer service. Each one telling me that someone would get back to me within 24 hours. (Joke!) That never, ever happened once! Finally, by 2pm on Tuesday afternoon, we were able to talk to someone at Bosch to set a file (claim) with Bosch. They received a copy of our purchase & a copy of what the tech wrote & told us theyd get back to us within 24 hours. We called again on Wednesday morning. After my husband was told that the person in customer service would not get back to us until at least Thursday morning, we decided to take matters into our own hands. He went into the store of purchase, spoke to the manager, who contacted customer service at their corporate office. They apologized to us & set up a delivery, set-up and new dishwasher & are dealing with Bosch themselves. Bosch Customer Service, in my opinion, does not exist. By the way, our 2nd new dishwasher was delivered, setup & installed Friday afternoon & works wonderfully! This was done only because Appliance & Furniture Mart stepped in & took care of us, their customer. Bosch called us back around 4pm Friday, by the way, 3 days after we set up the claim.

I love this dishwasher, it is amazing. Since I have owned my home the last 30 years we have had 4 dishwashers and this one is the best because it cleans the dishes and glasses great. No spots on the glasses, all our other dishwashers always ended up leaking and then we had to replace our wooden floor because of that but this Bosch it great, I would recommend it to anyone.

Super quiet machine. It cleans well and the stainless interior stays bright with a little vinegar added once in a while. The dishes are clean and it is reliable.

So here is the review after one month of Bosch Refrigerator usage. 1. Received a faulty Refrigerator. The technician who visited for the demo did not know anything about the product apart from where to store the vegetables as if we have never had a refrigerator before. Since my LED was not working and when asked the technician his answer was This fridge has no LED or any lights. Anyways called Bosch called me for the confirmation of Demo where instead complained, they sent a technician to fix it and I observed that this guy did not even know to to open the LED panel. After experimenting he was able to open but he had got some other lights which were not compatible to this fridge, 3 weeks later again a technician visited who again experimented and failed to fix the LED and left with the Refrigerator complete useless as the cooling had also stopped. Now after all this after a month call to Bosch who promised what not, We will put this on Priority, Urgent, within 24hrs. Bla bla bla. Four days today and no technician has yet visited. Overall a poor brand in terms of service. Would not recommend. Have been using Samsung for years and no complaints and also the customer support is quick and reliable.

Worst dishwasher weve ever had - does not hold many dishes as the racks are tiny. Forget about putting bowls in the lower rack, if you do you cant add plates as they bump up against each other. The lower rack falls off the track if the bottom rack is fully loaded and then you have to pick it up and try to get it back on track. The SMELL - OMG, since day one we have removed the strainer in the bottom, rinsed it and allowed it to dry in between washings - noticed an inch of water in the well at the bottom - which adds to the smell. Called repair and they simply state, Thats the design. Well let me tell you the design sucks!Never in my many, many years of owning dishwashers have I EVER dealt with a smell like this. It is embarrassing when you have company and open it as the entire kitchen ends up smelling like a TRASH HEAP! So now we buy deodorizers to keep the smell at bay, and rinse agent to help the dishwasher do its job, and detergent, and dishwasher cleaner, 4 products - unreal. Who knows maybe they are in cahoots with the manufacturers of these products (or who knows maybe they are the ones who make them - because their dishwasher SUCKS! Did I say that already?).

Called Bosch, had service repair at great expense. They said it dries and is designed to leave drops on top and it leaks down on dishes leaving them wet. Also cycle time has doubled to 158 minutes. They said, “Do not run at night, open immediately after cycle to get drier dishes.” Are they kidding? $1000 for a dishwasher you cannot run at night! DO NOT BUY BOSCH products. Service and website are terrible. Their attitude is ‘customer is always wrong.’

Soap dispenser slide forward and press down. Often does not lock with detergent in it. Was replaced two times! Very poor engineering on that item. Wish they modified it and replace it. Dishwasher washes great.

Art Combitrim - I could not download a manual, have had nothing but trouble with it since I bought it from b&q less than 12 months ago. Would not buy Bosch appliance again.

Our Bosch washing machine is just 4 years old, with very light use and the main bearing has failed. The drum has come loose and caused friction so that it has melted, with smoke from the machine and had to be turned off to prevent a fire. Bosch have not accepted that this is a fault and have refused to inspect the damage. I do not expect this quality from the manufacturer, previous machines have lasted 6 to 8 years. We are faced with an expensive repair or a replacement machine.

Bosch came out three time and failed to repair my refridge. Blame the problem on previous unauthorized service company. Refridge is under five years old. Read some of your reviews and you should not be in business based on your customer service. I will attempt to put your service decision on Facebook, Linkedin and Twitter to show the world you do not stand by your product. Your decision about my issue is a cop out and shows you do not stand by your products. If you have a change in heart please let me know!

Tankless water heaters save you a lot in energy bills, fit into small spaces, and are built to last longer. This makes them advantageous than the traditional water heaters. Bosch tankless water heaters are some of the best in the industry, offering premium features like better performance, better durability, and Wi-Fi connectivity, too.

We paid $645.44 for a Bosch Microwave that doesnt work out of the box. The top of the microwave burned my husband trying to unplug it before it burned the house down. Bosch Customer Service says its their policy not to replace it with a microwave that functions as advertised, and isnt a hazard to the family. The microwave says “Made in China” on it. We paid extra for a Bosch thinking it would work. We will never do that again.

I purchased a new Bosch refrigerator at Best Buy less than a year ago for almost $3,000. The fridge broke in less than a year and when I reached out to Bosch to get a repair they sent me to a third party company that sent out a person who evaluated the fridge and said we needed parts to fix it. They ordered parts, after 2 weeks they told me the parts on back order. I called Bosch directly and they said the parts were being ordered directly from them and they are not on back order. So they suggested to send their own technician to come and fix the fridge with the parts. The technician they sent a week later had no idea why he was there and had no parts. They needed to send a different technician the following week.When he finally arrived he said the fridge is broken and needed to be replaced that it cannot be repaired. Bosch a week later after their process said that fridge is discontinued and they needed to order a different model that is also the same size and cost. We waited another 2 weeks for that fridge and when that finally came it was the wrong size. My 73 year old parents have been without a properly working fridge for over a month. They lost money on spoiled food and having to eat out and had to buy another small fridge to be able to live. The customer representatives seem extremely unorganized, unprofessional. I have never had such a terrible experience. This company is a nightmare to deal with. Im not sure how this will be resolved but we have lost money and lots of time and stress and still dont have the right fridge in place.

We upgraded our kitchen 5 years ago and went with Bosch because they were supposedly high quality appliances. We bought a Bosch built in oven/microwave appliance and did a custom rock wall around it. The appliance failed with 1 1/2 years. Bosch was not easy to deal with. We could not get a Bosch repair person because they refused to travel into the county side. Bosch did replace it with a slightly different size unit, so we had to adjust our wall. Now 3 years later this unit has failed. I have been put on hold for over 2 hours with no one answering the phone. I have emailed and received no response. We have wasted our money and time dealing with this company.

I purchased a Bosch Dishwasher about 2 1/2 years ago. From the very 1st day it never cleaned that well. It had gotten really bad after about 2 years. It was not cleaning anything at all off the dishes. Called Bosch and all the 800 rep said is that they will send a repairman out. I could not believe that they would not stand by their product since I have called several times within the 1st year. Now Im stuck with a dishwasher that I have to completely wash everything off plates, silverware, etc. or it comes out dirty. I thought I was doing a good thing but purchasing a Bosch, it is the biggest mistake I ever made. DONT BUY A BOSCH UNLESS YOU WANT TO WASH!!!!

Unfortunately I am one of those that got no help from Bosch. They said there is nothing they can do and that I would have to pay $99 for them to send someone out. And that only covers the first 18 minutes of diagnostics. From there it was $120/hr. This microwave is part of an oven combo unit that cost over $2200 so it is not as simple as just replacing the microwave either. Thought I was getting a high end product but I guess not. Beware of Bosch less you find yourself hoping you win the customer service lottery of whether they choose to help you or not. BTW, this unit is only 26 months old.

I just bought a Bosch Refrigerator and its not even in my house a week and the inside by the water filter is leaking half a bowl of water a day. The inside of the fridge is not cool enough. For example, my mountains are not blue on my Coors Light. Now the fridge is making all kinds of loud noises. I am waiting for a tech to come out to look at it. Took a week because they will only come out on a day when theyre in that area... Pissed me off. They should be bending over backwards for me seeing as I just literally bought the damn thing so I am thinking that I want to send this one back and go with another brand... Very disappointed.

I am having issues with a brand new oven/microwave combo that keeps breaking. The Bosch service department does not have their act together, so they keep postponing my appointment, and they are not very apologetic about it either. I tried to write a negative review on their website, but it was reviewed by them and not posted. They only post the good reviews of their product. This is symptomatic of a company that is not transparent about their business.

I bought a Bosch refrigerator French Doors Model B26FT7 2 1/2 years ago. In less than three years, the refrigerator has failed three times. Each time the company had to dismantle the inside of the refrigerator in order to replace the entire ice making unit. Now I am waiting for a new ice making unit to arrive. Also the temperature inside the refrigerator is much higher than it shows on the control panel. On the panel it indicates that the temperature is 43 degrees, but an accurate thermometer I placed inside shows 34 degrees. I feel this refrigerator is simply junk. I would never buy one again.

Our experience with Bosch appliances has been mixed but disappointing. First, the first cooktop delivered during a remodel would not function as soon as installed. This resulted in a multi-week delay in the remodel. Next, the microwave failed within a year of installation and then again within another year. We have paid more than $300 in repairs so far. Finally, with regard to business, we were promised a substantial rebate if we installed 3 or more appliances. We installed 4 but have not yet received the rebate. We have been pestering the dealer repeatedly for about 2 years now with no satisfaction. I will never again purchase a Bosch product.

Did not dry! Repairman couldnt remedy! Bad chip panel inside. Would NOT recommend. Had to give away for scrap, just to get out of the way! Bosch stack washer dryer combo, electric. Difficult to operate. Needed service approximately 3 times during 4 months operation, resulting in a specialized repairman advising item was unrepairable.

I purchased a Bosch dishwasher in August of 2012. Model number SHX33RF5UC/64. It has the hidden integrated control panel. It worked well until a few days ago when it stopped draining. I called a local appliance repair company, which has fixed our appliances for 19 years. The repair person who came looked at the dishwasher and then decided they that they werent familiar enough Bosch dishwashers to work on it. I called Bosch, they agreed to pay for a diagnostic visit from one of their approved providers. The repair person took off the front of the dishwasher and drained it. They told me that they could not diagnose it without taking it back to their store. They werent sure if it was the pump, the control panel, or both. I asked how much it might cost and they advised me that it probably would be around 300.00. I asked if he thought I should buy a new dishwasher, because the repairs were so expensive and they only warranted the repairs for 90 days. He recommended buying a new dishwasher.So now I have a dishwasher that fills up, washes but doesnt drain. I hate to get rid of it, but if I get it repaired and breaks then Ill still need a new dishwasher. Shortly, after purchasing the dishwasher I bought the same one for my dad, because initially it worked well. Its really disappointing because I grew up with a KitchenAid dishwasher that worked for 23 years. In my experience todays KitchenAid products arent any better than any other major brands.

Model 9000356727 rev c purchased last year as a replacement. Does not wash dishes clean and dishes are sopping with completed cycle. Machine is so close to the floor one has to kneel to fill the washer. Would never purchase this machine again.

The worst thing that can happen to a customer. We bought a refrigerator and after that followed a string of pathetic services. Never have the workers been on time. Our fridge stopped cooling. We lodged a complaint and what do they do. NOTHING. ABSOLUTELY NOTHING!!!! They tell us that they cant do anything about it. They expect us to wait for a freaking 5 days till they get the parts. Shut down the company!!!! You guys are better off somewhere else.

I really love my oven and it came with the house when we purchased it. As much as I love it, I am not sure I would spend the extra money if I had to replace it. I have had GE in the past and was equally satisfied with that performance.

Our Bosch dishwasher gets all the dishes clean and removes the most difficult BBQ and smoke stains from all of my racks and cookware. It also is so quiet we dont have to wait until we are out of the room to turn it on. We are very impressed with this dishwasher over all of the others we have used.

I got this washer as an open-box deal at a killer price. Note that it requires 240V, so unless you buy the matching dryer, you need to either have an electrician run a 240V outlet to your laundry room or convert your existing 120V outlet to a 240V, which is only possible if it's a dedicated only outlet on the circuit. If it is though, and you feel confident enough to do some basic electric work in the breaker box, the cost for this is $5 for the outlet and face plate and $10 for the double pole breaker and it takes less than 30 minutes (see picture). This washer is extremely quiet, both during wash cycles and when spinning. Compared to the Samsung HE front loader that it replaced, it is much quicker and the clothes come out MUCH MUCH cleaner, especially whites, and without using any bleach or Borax. It also has a higher spin speed than the Samsung, which means the clothes come out dryer and you're saving time and money on drying. Overall, I cannot believe that I put up with the Samsung for as long as I did.

6-month old washing machine, bearings worn out. New machine supplied, 3 weeks later leaking. Engineer replaced part, kitchen now flooded. What a fantastic product and what a fantastic level of skill from the engineer. Never had a Bosch washing machine before, never again.

Our Bosch built in micro convection oven was purchased December 2015 and have extended warranty but has not worked since August and have 15 documented calls to Bosch, Bosch extended warranty as well as service company that has made 5 home visits and it still does not work. When you call expect extended waiting and transferring etc but no one can make a decision, I expect to be taking legal action for their stupidity, I suggest doing your homework before purchasing any of their products.

Bosch Customer Service and Product disappointment! In June of 2017, in anticipation of our upcoming kitchen remodel we purchased a Bosch 800 Series 30” Dual Fuel Slide-in Range. Product HD18054U/C. As is often the case in remodels, there was a delay and the project wasn’t started until January 2018. The range was delivered on Feb. 27, 2018 and installed about ten days later. We experienced minor trouble when the keypad started randomly beeping. This happened within a year (early 2019) but we were told that we should unplug the stove, wait a bit, and plug it in again. This seemed to work for a time. We had several episodes but it was not a big problem to follow the “unplug” advice.The problem became significantly worse in March of this year, 2020, beeping at all hours of the day and night. We knew it would be expensive to repair it but finally called a service provider in May. I was charged a service call and the serviceman said he would order the new control panel, but added that I should contact customer service to ask if Bosch would help with the almost $800 cost that I incurred.After two calls and several replies/scans of documents to customer service, I anticipated a positive response. I was never told to WAIT to have the part replaced until I heard back from customer service. I did hear back on June 22nd. I was told that Bosch would do NOTHING. No compensation was offered. My claim was denied. I feel it is very unfair. It certainly seemed as though the “rules” changed during the game after I did everything I was asked to do, submitted all of the paperwork, etc. I am extremely disappointed in the range and in Bosch Customer Service.

These Bosch Appliances are a piece of garbage. I purchased a washer and dryer for a heck of a lot of money because I believed too much and now they are garbage! They dont drain well, our clothes smell, and they ball your wash. My washer is ready to walk away by itself when it spins. If I could, I would burn them. Who ever heard of taking an hour to do a load of wash and you cant adjust the settings? I have heard from a lot of people that have seen my washer and dryer how nice it looks until I tell them what they are like. I let anyone who asks if I like them and I say no. I dont recommend these appliances to anyone even if they are looking at them in the stores. Now, when I look at all the comments of all your appliances, your company is no good. I will never recommend your company to anyone.

After examining the reviews on this site, coupled with my own experience, I suspect today’s Bosch products are not the quality they once were. We were satisfied with two prior Bosch dishwashers, however, two years ago we purchased an expensive new Bosch dishwasher to replace an aging one. After being gone for several weeks, we returned to find our dishwasher inoperable. Calling customer service was a frustrating experience as they could not send a certified repairman for almost a month...that’s a lot of dirty dishes. They then referred us to a local repairman who could visit a week later...perhaps they have too many repairs to perform? Today I was informed that I face a $400 repair on an expensive two-year-old machine… Inexcusable. I would not recommend a Bosch dishwasher in the future.

This dishwasher has had a smell in it from the time that I installed it. It has water below the screen that is always there. I have tried different soaps but does not seem to make a difference. What is the fix for this dishwasher?

I do like my new dishwasher - cleans great and is quiet but there is a smell. This is not food related, or deposit related since it is only 2 weeks old. It is obviously from the plastic molds used for the racks. I am unsure if this is a deal breaker yet and send it back. I have no alternative one to get. This one has everything I want except this smell is bad. You would think Bosch would fix this long ago, sadly not.

DONT BUY A BOSCH DISHWASHER. I purchased my dishwasher April 2016. I am very dissatisfied with it. I always have an odor, dishes dont dry and I have tried every one of the suggestions to have dry dishes and none of them do the job. I rinse my dishes first and I dont wash them everyday since I am alone. Lately I have been getting black mold on mostly the plastic containers. Ive had several different dishwashers over 40 years and this is the first time Im having this problem. It is very quiet. Today I spoke with customer service and was told I should do a rinse everyday because it is very air tight and there is no heating coil. Ive tried the Extra Shine feature which raises the temp to further enhance drying results. Well, it doesnt work. If I have a dinner party and need to wash more than one load, I have to dry the dishes. The best dishwasher I had was the KitchenAid which I want again. I have a service man coming out to have him smell the odor. I had to throw away wooden spoons, covered with black mold, washed and stayed black. The only thing about this dishwasher is its quietness. I would gladly have a noisy one that works fine. Another thing, it takes 2 hours or more to complete a cycle.

April 25th 2017 we took our new refrigerator home. Everything was fine until August 21 it stopped cooling. Called Factory Direct Appliance because I bought the extended warranty and they said to call Bosch. So I called Bosch and they set me up with a ticket and recommended a repair place that services their appliances. That company is called At Your Service repair and they are as bad or worse than Bosch. They couldnt come out for a week. So a week without a fridge and when he shows up tells me that they have to order the part. A circuit board that tells the compressor to kick on. Tells me it will be a week and a half before they get it and sets a time to come back out. That day approaches, the Friday after Labor Day, and I hadnt heard from anyone so I called them. They proceed to tell me that the part is on backorder and they have no idea when it will get here. So I waited a week or two and decided to call Bosch again. They tell me that it is on backorder until December. So I said no problem, replace my refrigerator. They said send us proof of purchase and the diagnostic from the repair shop so I did. Another week goes by and I hear nothing. So I call Bosch again, and now they miraculously found the part from Appliance Parts Depot. Meanwhile the repair place has closed the ticket because they were told it would be replaced. So Bosch says that they are sending the part to At Your Service. I call at At Your Service and they know nothing of it. Keep in mind here who is doing all the calling. Neither of these outfits called or cared how I was doing, if I was taken care of or if I was happy or satisfied. So now when I call one they send me to the other and vice versa. So now they do not want to replace my refrigerator and in fact are putting an aftermarket part in it. In a week it will be 2 months without a refrigerator and I am still the one calling trying to get answers and just get my appliance replaced. Bosch sucks. I was looking at buying a Bosch table saw, cordless drills etc. because I liked the way they perform but I will never buy anything Bosch because they dont stand behind their product and they definitely dont care about their consumers.

The Bosch is supposed to be the quietest but it is no more quiet than my old Frigidaire. Furthermore, it does not dry the dishes. It leaves them and the entire dishwasher soaking wet. I must leave the door open overnight for it to dry. A service call resulted in my being told that this is the nature of the beast. I have never had a dishwasher that required me to leave it open all night long to have dried dishes. It washes the dishes but does nothing else. It is just an ordinary size like every other dishwasher I have owned. Plain, flat stainless steel box with a handle across the top. I would never buy another Bosch. Not only is their dishwasher a complete disappointment, their customer service rep treated me with arrogance and total disrespect. Next dishwasher will be another Frigidaire.

After having the Bosch washer for 16 months, the hot water wash no longer works. I called Bosch and was told the washer was out of warranty and nothing can be done. I found out the problem is the control board which you can buy for $274. What a deal. Now, the softener no longer goes into the washer. What do you expect for a $1000 something to work?

I used to be a happy Bosch customer. I had a Bosch dishwasher for 10 years and liked it so much that I even recommended Bosch to my friends. Last year I bought a 500 DLX model. From the beginning I could see that the new machine did not clean my dishes as well as the old one. I have done everything the manual suggests and I am still dissatisfied with the performance. When I called Customer Service today the woman was not at all helpful, especially when she saw that I am two months past my 1-year warranty. I strongly object to the warranty starting when I purchased it. It was installed on Jan. 22, 2015, so it has been in use less than a year. It looks like I am stuck with an inferior appliance and I will not recommend this brand to anyone ever again.

The grates on the range have a plastic coating on them and they scorch. I call this a defect and they should replace them, but they want to sell me new grates that they cannot tell me what kind of material they are made of. First of all they should replace the grates for free, why put some material that does not hold up to fire on the grates, and second why would they not be able to furnish me with information on the new grates as to the material they are made of and if they have the same plastic coating on the grates. Why would I want to buy the same junk so it can be an ongoing sale?

I purchase Bosch Washer and Dryer almost a year ago. Ever since I brought them home, Ive had problems. The washer started leaking. It would beep as if the wash was completed and my clothes was soaked when I opened the door. My clothes smell bad. I am very unhappy with the product as it was a waste of money.

In 2002 we purchased a Bosch dishwasher which we couldnt be happier with. At the same time we were talked into purchasing a Bosch oven which I have never liked. Temperature has always been uneven and I have needed to be sure to turn dishes during baking to cook evenly, especially baked cookies, pies and cakes. Recently, after broiling a meal, the oven just quit. The only thing working was the clock and timer. Authorized Sears service repair came out and had a lot of trouble figuring out the design schematic in the first place. He finally found a broken selector switch but was told the appliance and all repair parts have been discontinued and is unable to be repaired. An e-mail from Bosch replying to my complaint simply reiterated that the oven has been discontinued and to try ordering from discontinued parts websites. No offer to compensate or assist in locating the part, which I have been unable to find on my own. Now our home has been sold and the buyers are requesting we replace the oven, forcing us to spend upwards of $1,000 on an oven we wont be using! Buyers beware of Bosch. Customer service is useless to say the least.

Bosch is known for being quiet. That is very important in homes with open floor plans. I have a large center island where the back of the dishwasher is facing a living space. Because it is only about 58 db, it is practically impossible to hear it running. Furthermore, the end of cycle chime is necessary to know when to empty it. The soil sensor seems to work quite well as it will only run as long as there are soiled dishes. The water temperature gets quite hot, so I know unwanted bacteria is eliminated. Dishes always come out squeaky clean. I love the half load cycle and use it frequently. The energy and water usage is very low. I think that most people who own dishwashers think that the whole unit fills with water each time they run a cycle, and so they are reluctant to run the dishwasher. Many folks, unknowingly, use MORE water by doing dishes by hand than they would have done if they had put them on the proper cycle in the dishwasher. If the owner would read the specifications of actual water usage, they would be surprised how little water a full load uses in comparison to rinsing dishes before placing them in. I also like the fact that I can put delicate items, such as crystal and fine china, and know that nothing is going to come out damaged or cracked. The size of most regular household units will fit into a standard 24 wide lower cabinet. I also think the capacity and overall arrangement of the racks gives quite a bit of flexibility, as no two loads contain the same collection of dishes to be washed to be washed at the same time. This particular unit has a very low-profile handle and doesnt interfere with todays contemporary, clean lines in the kitchen. The handle is sturdy and feels secure. My unit is a nice grade of stainless steel, not a thin gauge that would tend to dent easily. The interior is also a food-grade stainless steel that doesnt collect unwanted odors or corrosion from the soap. If you opt for Bosch, you dont have to get a really expensive, high-end model since they are all extremely quiet and easy to use. Bosch also, in my opinion, exudes an element of high quality, even if its a low-end model. Generally, the higher end machines have options and features that most owners rarely use. I believe that Bosch is a good choice for a discriminating buyer who doesnt necessarily have a huge budget, but wants a beautiful, efficient machine that will last a long time. It is a work-horse that will bring compliments from friends and family for years to come as they have a 25 year warranty on their products.

My Bosch electrical stove’s glass surface has broken in 11th month after buying it. The Service told me that is end-user fault and guarantee does not involve the glass (which is the half price of stove). If you do not planning to use your stove buy a Bosch :), otherwise you will keep paying to Service each year I guess.

We just turned away our second delivery of a Lowes special order 300 series Bosch dishwasher due to damage. Really... is it too much to ask for an indented face on your $700.00 dishwasher these days? Yes, it is being shipped to Hawaii to the tune of a 6-8 week delivery time and many people have handled it in the transportation process, but I believe much has to do with how Bosch is packaging the item with only thick cardboard frame pieces on the 4 ends, styrofoam corners on the top and thick plastic wrap holding it all together. There is no protection to the face or sides. For an international company, you would think they would be more conscientious about how they protect their product before it gets to the end user. Will have to think seriously before I order a third one!

Bosch dishwashers with a STAINLESS STEEL tub are very quiet and most times you have to physically go look to see if it is running. It has always left the dishes sparkling clean. Having owned an appliance repair business I always recommend Bosch to my friends.

A Bosch compact pair (each 24 inches wide) has been great for 15 years, and the dryer just died, and I replaced it with this unit so I could still plug the old Bosch washer into the dryer for power. Bosch is only making ventless dryers now, and I bought this against my better judgment because the reviews of the ventless dryers have been terrible. Bosch apparently went to ventless because of new regulations about lint fires in ducted dryers. This dryer is great! The automatic sensor is adjustable for different levels of dryness. It is faster than the previous vented Bosch dryer, and the clothes come out perfect. The fact that the washer spins to 1200 means the clothes are already pretty dry. If your washer does not spin at 1200, that might explain why clothes would take a long time to dry in this dryer. The condensation unit at the bottom of the dryer drains into a hose which empties into the same drain as the washer. (If you have a 3 prong outlet, the manual shows how you can rewire the dryer for a 3 plug cord, or you can replace the outlet) . Some warm dry air is emitted from the dryer and we use it to help heat the house when it is cold.Why waste this source of heat? In the summer I will direct the warm air into the garage or turn on the exhaust fan in the laundry room. In short, we are thrilled with this dryer. We have only had it a short time, and hope it will last as long as its predecessor.

The stainless steel front of the range oven (which must weigh about 5 lbs) which covers the entire door came off and almost broke my toes. The range trim plastic piece which holds the glass onto the oven front broke. We had Sears come out to fix it and they said it was loose and screwed it back on. Then the glass front again fell off, luckily when I was not there. Then we bought $200 worth of new plastic trim pieces and screws from Bosch authorized dealer. Again, the front of the heavy stainless steel door came off. Now, Im just throwing this horror range oven which wants to cut my toes off. It is no longer repairable and I wished I never spent the $200 worth of parts to try to get it fixed. Whatever you do, do not buy the Bosch Gas freestanding range HGS445UC/02 if you don’t want your toes broken.

We have three Bosch appliances so rule our bad luck and rule in crappy production and terrible quality. Panel on our microwave failed after a year. Our Bosch fridge (less than 2 years old) - water spout kept pouring continuously and then the ice crusher would come on intermittently. We could not leave home without putting buckets and towels on the floor. Our dishwasher, our last hope for calm, started leaking at the seal on the sides... DO NOT BUY BOSCH. Service line is non-existent. We recommend you research BOSCH failings before buying. We are never, ever buying BOSCH.

Our dishwasher caught on fire and we found out it was under recall. We are eligible for a 40% off rebate towards a new Bosch dishwasher. But, after 6 phone calls, I still cannot get this form (which I need when I place an order). No one can offer any help besides supposedly emailing the form again. Now Im wondering if we should even get a Bosch at all. So, we have been without a dishwasher for a week. It will be at least another week (probably 2) because the whole process involves snail mail and placing an order online.

Bought the above dishwasher (Model SHV878WD3N/10) and had it installed 10/15/18. It did not work from the 1st day. A repair technician checked it on 11/2/18 and told us the dishwasher had a factory defect and was not repairable. He contacted Bosch and told me they were going to exchange the dishwasher and I should check back with them in 3-4 days. I called on 11/6 in the morning and was told the exchange had been approved and I would have to wait 5-7 business days for that to be arranged. In the afternoon on 11/6 a customer service rep called me and advised me the exchange was approved and I would have to wait 7-10 business days.On 11/14/18 I called because I had not heard from them and was told that the approval had not been sent to the exchange department and was assured it was sent through that day. Now they tell me I will have to wait another 7-14 days to find out what model the exchange is approved for and when that may take place. Customer service reps are rude and do not provide their name. This was a $884 custom front unit and they are not even telling me I can get the same unit. The customer service at Bosch is terrible!!

Relatively quiet and cleans well. Only problem is it is a 3 rack system and with the top tier set for cutlery, it makes loading tall glasses a problem as there isn’t enough clearance to set the glasses properly. Forget about putting common wine glasses in this thing.

Love this microwave that doubles as a convection oven. It's easy to use and it cooks everything evenly. The "finished" alert is a gentle chirp, not a repetitive beep like most microwaves. I would buy it again and would recommend to others!

In late 2015, we bought a refrigerator (33 in. W 24.8 cu. ft. French Door Refrigerator in Stainless Steel with Icemaker) and a microwave/oven combo (stainless steel 30 Inch Wide 4.6 Cu. Ft. Electric Built-In Combination Oven with 1.6 Cu. Ft. Microwave and True European Convection Lower Oven). We chose the Bosch brand based on reputation, longevity, performance, and design.Unfortunately, neither of these products has performed well considering they are both 3 years old. The refrigerator completely stopped working and had a large build up of frost on the back wall of the freezer wall. A service technician with Hagedorn’s Appliances fixed this problem by calling a Bosch technician to learn the control panel and plugs stopped working. The technician commented that this is a rare issue and was surprised the appliance was a Bosch due to the reputation. We were charged $688.79 to fix this issue. The microwave control panel is dim and we are unable to see what buttons we are pushing. The technician from Hagedorn’s said this is a realistic issue and fixable problem to the tune of $350.00. We have not scheduled this repair at this time.The third item we bought from Bosch were $775 dishwashers. We bought 2 of these. To say we love the dishwasher better than the microwave and refrigerator would be true; however we must stop short of saying these items are ‘exceptional’ in any way. The doors seemed ‘warped’ and don’t shut well all the time. The washing capabilities are fair (sometimes leaves marks) and the time to complete is crazy long 2.5 hours, even close to that on ‘speed’ mode. However the washing quality is worse. We will give it credit for being quiet, that it is, well done there. We really have just had a hard time and these products are not the ‘show pieces’ we had thought we bought just 3 short years ago. It will be hard for us to consider Bosch for the price and performance.

To say Im beyond irritated is an understatement. For THREE WEEKS Ive tried contacting Bosch. I wait on hold for over an hour & submit service requests online, but they clearly dont care. I bought a house with a Bosch refrigerator & weve lived here for less than a year. So far the ice machine is broken & theres an internal fan that sounds like a semi trucks jake brake. Ive done troubleshooting on my own with 0 results. At this time Im reminded why I prefer Whirlpool, LG and Samsung. You dont get what you pay for with Bosch. Go with a more trusted brand.

Upon repairing my dishwasher, the repairman punctured/broke a different part than the one he was repairing. The company made no effort whatsoever to repair the damage in a timely manner and did not return for 2 weeks to fix the part he broke. I called the company throughout the process and no support was given. I was shocked by this poor performance. I had heard they are a good company; however I will never purchase anything from Bosch again.

I loved my Bosch dishwasher (Silence Plus 48 dBA Dishwasher) when I first got it. It was so quiet and did a great job. Two years in and just out of warranty, it needed a $300.00 repair because water was leaking out the bottom. Now, two years after that, it wont stop draining, even with the door open. A repairman confirmed what I thought, water was leaking into the subtray so the float wouldnt drop to allow the machine to function. He found a break in the water valve and told me the problem is a common one. I wont be buying any Bosch appliance again.

I have bought several Bosch appliances. I’ve had less than desirable performance from them. Finding someone that will service a Bosch is impossible. I had a refrigerator stop working and they just let me know it was my tough luck that they couldn’t come for a service call for two weeks. The repair service in Birmingham was very unprofessional and seemed not to care. I will not buy another Bosch appliance.

If I could rate this business a 0, I would rate it a 0. I bought my Bosch dishwasher model number SHX4ATF5UC on 5/27/2015. On June 11/2015 I called for service and the service just finished from 6/17/2015 to 7/02/2015 - it almost took two weeks! Well thats not the point. The point is that even after the appointments, the dishwasher still wasnt working! I tried to call in today to swap my dishwasher for a new one, however they told me I couldnt swap it out because I needed to have had service with them three times on the particular item before I could swap it out with them. However, they did set me up with another service.

I recently bought all new Bosch Appliances, Double Over, Two Dishwashers and the cooktop. The Cooktop has been a disaster, was told by service company it was not installed properly, had it checked by the installer, everything done correctly, still does not ignite, called authorized servicer, said they were not allowed to do repair without go ahead from Bosch, called Bosch on the phone for an hour on hold, then talked to operator, gave me the run around would not approve...Worst service ever...

We purchased a Bosch dishwasher from Lowes in October of 2016. The configuration was somewhat clunky but we dealt with it. We followed all manufacturer recommendations for use and had no problems until April 2019. After loading it and running it the cycle ended before it should have, when I opened the dishwasher it was full of dirty water and the dishes were not clean. I checked the book and online. Followed the directions to empty the water and check the filters. There was nothing blocking the filter. I tried to run it again, stopped after 10 minutes again full of water. Again followed the steps. Called Lowes. Was told that since it was more than a year old I needed to contact Bosch. I contacted Bosch who claimed the problem appeared to be in the control module. They offered a few (3) Bosch Authorized Service Centers, I called the one that was only 30 miles away (closest), after 30 minutes on the phone with model number and serial number they told me the part I needed was no longer available and if I wanted a service call it was $100 up front and they could not get here for two weeks. My husband found the correct part online, ordered it from Bosch ($110 plus shipping), he installed it and the problem was still there. You turn on the dishwasher and it runs for 30 seconds, then claims it is sanitized. We then called a different repair company and they could not figure out what was wrong. We went back to Lowes hoping for at least the offer of a discount from a new dishwasher. No support, they said we should call a local appliance repair company to fix it. I told them I would call a local appliance company to sell me a new dishwasher. Apparently 30 months is the length of time a dishwasher is supposed to last. Very very disappointed with Bosch and with Lowes.

Our dishwasher line broke and ruined the kitchen. Boschs warranty on their appliances have the least desirable service and not dependable products. Washing, drying, noise and energy use werent what I had expected from the reliability of this product.

We purchased a Bosch dishwasher for $749 a little over four years ago. We also purchased the five-year extended warranty. To date we have changed the door which was rusting, circulation pump assembly, the control panel, and have been told that the original pump is bad now. HOWEVER, they wont pay for it because they say we have spent more for repairs than the dishwasher costs so they wont repair anymore -- yet we are still in our five-year warranty period. AND we finally, after going through the maintenance company for months and dealing directly with Bosch, got the pump sent to us. This is still not the problem! Not many more parts on this dishwasher but I would never buy another Bosch appliance. The Warranty Company sent one company to fix it for the original pump, another for the computer control panel, and a third, sent by Bosch, to check it out and none had the same diagnosis. AND IT STILL DOESNT WORK!

So frustrating to get a letter in the mail that tells you to stop using your dishwasher immediately like its no big deal and doesnt inconvenience my life. Of course after trying to call, I get a voicemail saying due to caller volume they are unable to take my call at this time then the call disconnects! Im supposed to stop using my dishwasher because its unsafe and wait until I can get through to them and schedule somebody to come out and fix it. Who knows how long this will take. Save your money and buy a less expensive brand. Ive never had this problem with the dishwasher before and have never spent this much on a dishwasher.

My washer is a lemon. I have complained so much but it doesnt seem to do any good. Thank God I bought the extended warranty. The last two times goes to show how badly the washer was made. When the repairman came out to fix it, the numbers didnt tell him what was wrong, So he had to start looking for things.A belt was broken like a fan belt in a car, after taking that off, he tried to move the inside around. It still wouldnt move. He then took the motor top off and found down inside a pillow case wrapped around the motor. I was without a machine for 10 days. Now are you ready for this? I didnt get to use my machine for 24 hours and its broken again.

While I purchased my Bosch electric range in September of 2014 and am out of warranty, I had expected a better experience when the inner glass door shattered during the self-cleaning cycle, especially as I rarely use the oven and this was only the 3rd time I used the self-clean feature. When I called Bosch, the agent I spoke with seemed to agree with me that there must be a defect of some kind for this to happen, and she made an appointment for a technician to assess the issue at no charge to me. I may have been somewhat naive, but I was led to believe that Bosch would likely review the issue and not charge me for the repair as the damage clearly occurred due to a defect in the appliance and through no fault of mine.The technician they sent was awesome, arrived on time, assessed the problem and told me he would order the glass. As I didnt hear back from Bosch, I assumed that the agent had brought my issue to the attention of her supervisor and, since I didnt hear back, assumed there would be no charge to me. Well the technician is in my kitchen repairing my oven door and asked if Id heard from Bosch as to the charge. When I advised I hadnt, he suggested I call. I was shocked to find out that no one had made an effort to send my issue up their chain of command, nor was I able to speak with a supervisor as there was none available. The best they would offer, as the technician was already doing the repair job, was a 20% discount off the replacement glass.I also had an issue with my Bosch microwave one month out of warranty when the turntable motor stopped working. I was told I would have to pay not only for the replacement piece, but for the technicians visit, but I wasnt told that until the repair guy showed up at my door and told me that I would be seeing lots of him because they dont make appliances the way they used to. I sent him away on principle and hired an appliance repair guy to do the job - it wasnt cheaper but I couldnt get past the guys attitude.Had I known I would also be charged to repair a defective appliance, I would probably have hired the same appliance repair guy to do the job. The only thing that made this experience less horrible was the technician they sent - he was prompt, efficient and clearly knew what he was doing. I bought Bosch Appliances because everything I read indicated they were absolutely top of the line. I am severely disappointed in the product and their poor customer service problem resolution.

Bought Bosch Range 3 years ago. With 55 years of cooking this is the worst stove I have ever had. Nothing works the way it should. Turn a back burner on and the front burner also gets warm. The largest burner gets too hot. The oven is worse. Cant cook anything on the bottom shelf, it burns everything on the bottom. Can only use the middle shelf but not over 350. I will never buy anything that has the Bosch name on it... Does not even desire one star.

Bosch Dishwasher SHE3AR52UC/21 a $500 dishwasher from Lowes. From the many reviews of Bosch after I spent Saturday installing this dishwasher to a T. Being a certified aircraft mechanic it wasnt too hard, all leveled and hard wired up. Lo and behold the door wont stay shut and the top latch is sprung in the down and locked position. Called and did the whole thing to get Bosch to fix it but it will be two weeks before I can get a tech and even then he wants to look at it first before they order a part. I ordered the $8.00 latch myself so we will see in two days if thats the fix. By ALL of the latch comments on here Im really surprised Bosch hasnt recall this cheap plastic latch.

Budget Heating sold and delivered to me a top-notch heat pump system at well below retail. The equipment arrived in good order and in a timely fashion. It has been installed and is working perfectly. I would recommend them to anyone that wants a good product at a good price!

2014 current line model. I had the dishwasher for about 25 days, pulled out the lower rack and two wheels flew off (I guess rack was out of alignment). There are 4 wheels on each side. But it CRASHED as the rack hit the door - and the DW barely had any dishes in it. The damage to the tin foil they call Stainless interior was scary. When I called Support, they said they never heard of it damaging the door and there was no recall. BUT they didnt want pictures. A second call got a rep who said they are working on the flying wheels issue. The Internet shows its been a BOSCH issue since 2009. Sure they would agree to fix it, but who wants to have a repaired $1000 DW that can so easily get damaged? It was the lack of Bosch concern that upset me the most. I just ordered a Kitchen Aid.

I purchased Bosch washing machine on 27.11.2016. It delivered to me on 9.12.2016. For installation and demo Bosch service executive came on 12.12.2016. At the time of demo he find very huge noise in washing drum. He discussed by phone with his Bosch senior service executive. On 15.12.16 senior technician Jayakumar visited to my home. He checked the washing machine and he said washing machine drum to be changed through warranty. After this 2 times senior technician came and checked twice. He said the new washing drum has to be come from company. I am still waiting. Pls update as early as possible.

We bought a Bosch Silence Plus 44 dishwasher less than 6 months ago (July 15) for $875; counting installation, just shy of a grand. Less than 6 months later, most of the dishes are coming out dirty and the pump sounds anemic. I first registered on the Bosch site, then contacted customer service. They did not have any access to their own database, which meant I had to repeat everything all over again. They then sent me to do my own legwork, giving me the name of one contractor 1.5 hours away. The contractor then told me they did not cover my area. Bosch doubted my word and called that contractor when I called to tell them what happened. When the contractor confirmed, they never apologized, but just gave me the names of two other contractors, and told me they could not help me schedule an appointment but I have to do it myself, and they have no way to know how long the wait may be (Those of you who are posting about 1-wk waits apparently ought to be thankful Bosch at least held your hand. As of January 2016 they are not even extending that courtesy).The first contractor I called said there will be a 3-week wait. My husband is German, and used to swear by Bosch. When we lived in Switzerland, we had Bosch appliances that worked like a charm. We inherited an old Bosch washer when we bought our house that still works quite well. Apparently the company has decided to spend down its reputation. As the Germans would say, schade (shame).

I purchased Bosch Dishwasher model number SHE4APP02UC in 2011. I’m having problems with heavy buildup of black gunk. Also there was mold on the inside of the dishwasher and I’m wondering if anyone else is having this type of problem with this model. Also there’s water in the very bottom circular area that does not drain. I’m wondering if anybody has a problem as well. Thanks!

We replaced another brand refrigerator after only four years because of constant ice maker repairs. We shopped long and hard for another one and were told by most salesmen and our own online research that the number one refrigerator repair for all brands was through-the- door ice makers. We also needed a counter depth model, not many out there. We're on our second Bosch dishwasher now and couldn't be happier with it. So, the Bosch brand and in freezer bin type ice maker sold us. Best Buy is now into the appliance business big time, we got it there and were very happy with the sales person and their delivery/installation. This really is a well designed product. We are replacing a 22 Cu ft. side by side and actually get more food in this model and more importantly, can find it. The refrigerator was delivered two months ago and our only problem so far is of course, the ice maker. The ice maker replenishment time hasn't been a problem for us as we are a couple only and the ice bin holds a lot of ice, and after no ice half of the time with our old refrigerator, the sound of ice dropping into the bin was most welcome, but the taste of the ice cubes (stale water or soapy like taste) has been. We had a Bosch repairman check and verify the problem. He replaced the inlet valve a week ago, as according to him, it is the only metal part that could be causing the taste and that was all he could do. One week later we still have the stale taste, it may not be the refrigerator, but we are using the same copper connecting tubing that our old refrigerator used, and our city water taste is fine. We are now using plastic ice cube trays and water out of the sink in the Bosch freezer to make useable ice? Another minor problem was a squeaky upper freezer drawer (yep, where the ice maker bin is located). Bosch repair recommended something called ( Food Grade Silicone spray), hard to find, try (Ace Hardware), that worked and the problem was solved. We really like this refrigerator and hope this gets resolved (Bosch, are you reading this review?) As the price of refrigerators now approach that of a good used car, we can't afford to keep buying them every few years!

Our SilencePlus 42 dishwasher worked well for 11 months. Then the control selection panel at the top of the door failed. This is a big disappointment for a high end product such as this machine. Love it in all other ways, but now I am concerned with overall quality for the years to come. This is a fairly standard feature on nearly all other dishwashers including the 10 year old machine we replaced. Never had an issue in the past.

Our four year old dishwasher was issued a recall as some of the plugs were catching on fire. I did as instructed on the recall notice and an authorized repairman came to the house. He said he couldnt get the dishwasher out without damaging our floors and left. I let Bosch know and they suggested that we get a quote to have the granite countertops removed, so that the repairman could get in. I asked for another dealer but they didnt want another repairman. I called our contractor to remove the dishwasher and the repairman came back to change the plug but refused to put back the dishwasher. The contractor came back to re-install the dishwasher and the dishwasher top rack and sprayer were now broken. Bosch got the fire hazard fixed so they are off the hook for that, but I am left with a broken dishwasher and their so called customer service wont respond. Now, I am forced to replace the dishwasher when I as the customer have done nothing wrong. Bosch cares about avoiding a lawsuit, but could give a whit about the customers experience. The company sure does not have the customers back. This whole process has taken weeks and I am completely frustrated.