Recently bought a new Bosch refrigerator 12 days ago. The fridge is not cooling or maintaining temperature. Service technician came to check but didnt have a thermometer. Gave an unsatisfactory reply that the compressor heating up and left. The problem continues. The technical support provided and the Bosch Refrigerator very unsatisfactory.

I will replace this dishwasher in my house with another Bosch as the door was damaged slightly. The machine is some fifteen years old. I install Bosch in apartments I own. I have never had to repair or replace one. I remove waste food from plates but never rinse as Bosch make a dishwasher that works!

I bought a Bosch Dishwasher model Avantixx SMS53A02GB/01 three years ago. After three years used only for domestic purposes i.e. once a day, the machine started leaking water on the bottom side. Following the heating system broke down and the Bosch engineer suggested not to repair the machine as it will have costed more than the actual value. How can a RELIABLE manufacturer like Bosch produce a bad product like the Avantixx and also charge you £100 for letting you know that it has broken down beyond repair in just three years? Shame on them. I will not advise anyone to buy one of their dishwasher machine.

Dishwasher control panel markings have all worn off after two years. So you no longer can see power buttons or different cycles. Filed a claim with Bosch like many other consumers have done. Bosch says that they will not cover it and claims it is cosmetic issue not a operating issue. It is an operating issue since you have to take out the manual to know which area to push to run the dishwasher since all of the print has worn off the control panel. I have noticed a lot of other consumers have had the same issue.

I purchased a Bosch Dishwasher (i.e. total cost $$857.98) which was installed in Dec 2017. About 3 weeks ago I was receiving error messages as well as the machine skipping cycles and stopped. Given that one of the error messages was E24 the Bosch authorized repairer wanted to order a pump for the machine to save me from minimizing the number of trips he would need to be made. May I add the service charge would have been $180, labor and parts extra given that the pump was outside of the warranty. After ordering the pump, I receive a message that the pump is in. But of course it was the wrong pump. I will not bore you with the details of the story but after a lengthy conversation, I told this company to NOT come at all and will find another Bosch authorized dealer. Well, I did, he promised to come, waited for him and he never showed up, did not call even though I left several voice mails, etc. Bosch kept saying we need a diagnosis but it sure is difficult if there own people do not show up as promised or have excuses about the wrong pump being ordered, etc.I provided all the detailed information that Bosch wanted. This evening I received an email from them telling me a decision had been. I doubt if this case was escalated to management as I requested. I called Bosch (25 minute wait) to find out what the decision would be given that they emailed me and said decisions cannot be provided by email or voicemail. The Bosch rep said they were going to do a big favor and as a 1-time courtesy provide the parts but I still would be responsible for the service call and labor. BTW, the issue in all likelihood is a control panel which has a 5-year warranty. Or in other words they did nothing except to ensure that I will never purchase a Bosch appliance again. If there would have been a pump issue the retail price is $30.05. Such an offer from Bosch. Bosch service providers are few and far between. And from my experience they are totally incompetent. Bosch sold me a lemon of a dishwasher and has failed to provide any type of concern for their customer.

Quiet. So quiet only a red light lets you know the dishwasher is running and a faint subtle beep alerts you as to when the cycle has completed. The dishware that it cleans comes out looking like new. Highly recommend.

We purchased a Bosch Dual Fuel Range and it worked great for about the first year. Then error code 118 began showing up when trying to preheat the oven. It would happen occasionally but after the 4th year it would not preheat on Bake at all. We researched the problem and found the parts we needed to fix the problem were not available. Bosch no longer makes these parts and there is no updated part to resolve the issue so we are stuck with a 4 year old range that cant be repaired. The new model looks exactly the same so why do they not sell parts that will update the older models. We will never buy another Bosch product.

I have one Bosch fridge which Ive been using from 11-12-2008. Last year December, it was giving me a problem, it wasnt cooling at all and the door became rusty. I have make a report to Bosch Malaysia service but no service at all! I want to know if its fair for the consumer? Or, is your service at Malaysia like that? Is after sales no service at all?

The Bosch dishwasher seemed like a good idea. Its a reputable company, right? Furthermore, it fit my dishes and glasses. However, it never dries things. It is always dripping with moisture when I open it in the morning. The continually wet dishwasher has already ruined some of my good knives and stainless silverware. The store where I bought it came out and checked it. They claim its operating as intended. The company, when I called, informed me that you MUST remove the dishes the minute the cycles finish. That means that I have to babysit the dishwasher and it has ceased to be a convenience.

I have had to pay for 6 service calls on a Bosh washer which I researched and everyone has the same problem as I have with there washer. I refuse to put another penny in this lemon! Please help me.

Washer front load - How can I clean the mildew off the ring on the door? I feel like the clothes are not clean when I see the mildew on the rubber part that closes the door. I dont want to ruin the rubber by using Clorox or alcohol wipes.

Dishwasher SHV68TL3UC/04: I spent $900 on this dishwasher 18 months ago. Today, it will not turn on. Called Bosch service: $129 to get a technician to come out, plus $30 every 15 minutes that they are here, not including the time for any work they need to do or any parts that need to be paid for. Needless to say, this will be my first and last Bosch purchase. I was advised to buy KitchenAid and I decided not to. Live and learn.

I would NEVER recommend a Bosch dishwasher to anyone. I bought the top of the line based on previous reliability of Bosch products. What I never expected was that they would REFUSE to stand behind their warranty. My dishwasher has completed less than 100 loads in total - or about $30 a load. Not even close to value for money in my opinion. It started leaking and triggering the dreaded E:15 within 5 months of install. When a pinhole leak was discovered in the machine the certified repair tech told us he had never seen this and it was clearly a manufacturing defect. Bosch, decided not to look at it and refused to honour the warranty. Now I guess we get to work with consumer affairs. I am happy to share photos for all to see.

I bought a Bosch dishwasher as it was recommended by the appliance store but it has been terrible at cleaning. I had a repairman come out while it was still under warranty and he just said I needed to use different detergent. Tried that and still doesnt clean properly and continues to get worse. Their customer service says there is nothing they can do. Have given up and am buying another brand. Would never buy a Bosch again.

This dishwasher is clearly the best ever. Love it. Incredibly quiet, cleans marvelously. Not afraid to run it overnight or when I am not at home.

Bosch 800 44-Decibel Top Control 24-in Built-In Dishwasher. This is my first Bosch dishwasher. It is Super quiet, you know its running due to the led light that signs on the floor. It seems to clean very well. We use the cascade platinum pods and rinse aid on auto wash. All works fine. The annoying stuff, the power cord is like 8 long so you will have to replace the cord with a six footer unless your outlet is directly behind the unit on lower right hand corner. Salt for the water softener will have to be ordered online and shipped to you.

I have a washing machine and it has PCB malfunction. The repair technician visited 9 days ago and ordered the parts from Bosch. Since Bosch has monopoly of the repair services, the parts are not available in open market. Hence no one except for the Bosch can repair the machine. Now I have to rely on Bosch to fix the machine at a cost dictated by Bosch. It has already been 15 days my washing machine is not working. When called Bosch customer care, they are totally unaware of the status of the parts delivery. This is going to be my last purchase of a Bosch appliance. Really disappointed and unexpectedly fooled by such a big brand name.

I bought all Bosch appliances for my kitchen (except for the fridge) including washer and dryer. Right from the start I had problems with my oven and the dishwasher did not clean well. I got service in and they basically said to use another dish soap. Then my oven totally did not work and died on us for Christmas dinner. In a nutshell customer service was awful. I was calling in Canada then got re-routed to the States for Customer Service. Once there I had some action. But my oven does not work well. Since then my dishwasher racks are all broken. Buying Bosch was the worst choice - never again.

We replaced another brand refrigerator after only four years because of constant ice maker repairs. We shopped long and hard for another one and were told by most salesmen and our own online research that the number one refrigerator repair for all brands was through-the- door ice makers. We also needed a counter depth model, not many out there. We're on our second Bosch dishwasher now and couldn't be happier with it. So, the Bosch brand and in freezer bin type ice maker sold us. Best Buy is now into the appliance business big time, we got it there and were very happy with the sales person and their delivery/installation. This really is a well designed product. We are replacing a 22 Cu ft. side by side and actually get more food in this model and more importantly, can find it. The refrigerator was delivered two months ago and our only problem so far is of course, the ice maker. The ice maker replenishment time hasn't been a problem for us as we are a couple only and the ice bin holds a lot of ice, and after no ice half of the time with our old refrigerator, the sound of ice dropping into the bin was most welcome, but the taste of the ice cubes (stale water or soapy like taste) has been. We had a Bosch repairman check and verify the problem. He replaced the inlet valve a week ago, as according to him, it is the only metal part that could be causing the taste and that was all he could do. One week later we still have the stale taste, it may not be the refrigerator, but we are using the same copper connecting tubing that our old refrigerator used, and our city water taste is fine. We are now using plastic ice cube trays and water out of the sink in the Bosch freezer to make useable ice? Another minor problem was a squeaky upper freezer drawer (yep, where the ice maker bin is located). Bosch repair recommended something called ( Food Grade Silicone spray), hard to find, try (Ace Hardware), that worked and the problem was solved. We really like this refrigerator and hope this gets resolved (Bosch, are you reading this review?) As the price of refrigerators now approach that of a good used car, we can't afford to keep buying them every few years!

I called Bosch customer service on the 9th June 2018 to inform them that my washing machine was not working. The adviser ask me to provide the registration mobile number which I did and I ask her when did the technician call me. She say within 48 hours and she book an engineer visit for me on the 11th of June 2018. But no one should called me at that date. Again and again I request for service but there is no response.

About a year ago, I moved into a new home and wanted a new refrigerator to match. There were other brands that had similar features that were considerably less expensive, but I assumed that the Bosch would be of a higher quality that would justify the additional expense. Recently some water spilled on the bottom shelf and some of it seeped through the crack and the front of the glass and settled on top of the stringer holding up the glass shelf between the crisper drawers. I tried to figure out how to pick up the glass so I could dry it off but couldn’t find a way. I assumed that it would evaporate and not be a problem but that didn’t happen. Instead, it collected dirt and mildew. I have again tried to come up with a way to pick up the glass so I could clean it, but gave up and called customer support.I asked the girl there if someone could give me instructions as to how to pick up the glass to resolve my problem. She asked my name and apparently checked the computer to find out that my one year warranty had recently expired. She told me that all she could do was send out a serviceman and that would cost me $129. I told her that I didn’t need a service call and just wanted someone to explain to me how to get under the glass. She again said that she would have to send out a serviceman for $129.I told her that it seemed that it was a poor design and appeared that they were intentionally trying to make money by sending out a serviceman. She said “yes”. This caught me by surprise so I asked,Are you saying that you intentionally designed it so you could make $129 by sending out a serviceman. Again, she said “yes”. I spent extra money to get the Bosch, thinking that it would be of better quality with better customer service. I won’t make that mistake again.

I absolutely love this washing machine! It's quiet, efficient, and gets my clothes clean! I love the fast cycle as well as the extra rinse and the way it spins the clothes so well that they are almost dry! This is especially useful for clothes I plan to hang dry. A few things I noticed to improve performance and maintenance is to have a dedicated towel handy to wipe the water off the door and soak up any residual water left under the grey rubber flap around the circular opening. Water always collects there and if you don't soak this up with a towel, mold can grow over time. I also decided to add the detergent directly to the washer chamber instead of using the upper fill cartridges to avoid gunking up the interior tubes/slots that can also encourage mold growth. This was advice given to me from a relative with a similar machine. I do suggest using the slots for bleach as directed in the manual. Overall, an excellent machine! I only wish these compact machines were better priced, as they are all currently around twice the cost of a regular sized washer. (from all manufacturers) Somewhere around $600 seems more appropriate.

I purchased a Bosch front loader washer about a year-and-a-half ago. Since then I have had a service technician at my house no less than 7X and I have also replaced a part on my own. The part I replaced which was shipped from the Bosch company was deemed faulty by the technician that came to re-replace the part. I have had several parts fail on this machine. I am extremely displeased with the companys lack of concern, accountability and action in this matter. Even as I write this review I am listening to the lock on my washer click in and out. Hopefully it will land on unlock and I can get my clothing from it.

Before you pay more (a lot more) for Bosch, please be aware of the following: For a problem with our new refrigerator (

I would give a negative start if it was possible. My Bosch microwave began turning on by itself. I purchased it with a paid warranty. I called Bosch in early February and they set up a time for someone to fix it in early March. The Bosch repairmen came and said he fixed it, however, the issue reappeared moments after he left. I called back. They set up another appointment and the repairmen did not show up when he was supposed to (of course they never gave me any notice). I called back and set up another appointment. Of course, the repairmen never showed up. I called Bosch and complained to a manager (who was the rudest manager I ever spoke with). He set up another appointment. This time the repairmen actually showed up with the parts but then informed me that the parts they ordered wont fix the issue. So they had to order different parts.So I set up another appointment for today. Surprise surprise, the Bosch repairmen never showed up (again with no notice). In summary, during the past 5 months, I have set up 5 appointments and have had 3 no shows (without any notice). I have complained to Bosch US, Bosch UK, and Lowes. I filed a formal written complaint to Lowes. I have spent over 15 hours calling Bosch. I have complained to 4 managers to no avail. 2 managers were supposed to call me back but they didnt. I am at a loss for what to do. Now all I want is my warranty money back or a new microwave. Can anyone help me????

Purchased this Bosch dishwasher on 2/15/2013 from Sears with an extended warranty and with several service calls we are still having issues with it. The digital operating panel is not working. It will not shut off the dishwasher. Today I finally manually turned the dishwasher off... it had been operating for over 4 hours. Can you imagine my electric bill with a faulty Bosch dishwasher. I am also concerned about it causing electrical problems.

We purchased a Bosch Dishwasher on 4-27-2014 from Sears; at which time Bosch had a rebate (Offer # 781-34) of $150.00 Install Reward. We sent the rebate in on the following day. It said that we would received rebate within 8 to 10 weeks. We waited until about 7 weeks and then called the 800# on the form to check on the status of the rebate and were told that they didnt have any record of it yet and should call back in 2 weeks. Called back 2 weeks later and talked to a man that said for some odd reason it must have been lost. We asked him if that meant that we lost out on our $150.00 rebate and he said, No, just resend it, but that we would just have to wait another 8 to 10 weeks. Now we received a postcard stating that the request was not postmarked within the time frame stated on the rebate form. We called the rebate center and explained the situation and they said that the 2 times that we called there were never reported so they were sorry but we lost our rebate. This we feel is totally not our fault. We sent the rebate on time. They should have created an account on us the first time we called. The rebate offer is what made us buy the Bosch in the first place. It was to pay for the installation fee. We talked to a supervisor at the rebate center and she told us that the man that told us to resend the papers to them should have given us a different address to send them to. I asked her for that different address and that I would resend them for the 3rd time and she said that it was too late now because the rebate was over. This is really ridiculous. We have searched on line and found that we are not the only ones this has happened to. What is actually happening with these rebates that people like us are suppose to be getting but arent? We are very disgusted in this whole situation and in the way the rebate center for Bosch is run. They need to train the people hired there to do their jobs. We are not upset with the actual people that are answering the phone but the ones that are higher up doing the hiring and training. Went higher up and talked to a person from Bosch and they said that the rebates are all handled by the rebate center and that this was out of their hands.

Bosch 500 Series HBE5451UC - From installation forward the oven would not heat up to temperature. We bought it through Sears. I called Sears Repair twice. They just gave me the runaround wanting me to bake various things and keep track of how long they took to bake. Sears was not interested in my problem. Called the Bosch Service line. They gave me the name of and excellent repair service that would drive 60 miles to my home in the mountains. The repair technician evaluated the oven and found it had a bad board, I suppose circuit board. It took 3 visits from the repair tech. The wrong board was first sent. Once the correct board was installed the oven is reaching temperature. However it continues to not bake good evenly. It bakes things faster in the back of the oven than at the front. I have to watch or bread or cake will be burned in the back of the oven while still pale at the front.The baking rails are a real danger. There is only one pair of rails with the oven. I tried to buy a second pair so I could bake 2 pans at a time and they are not available. So, I tried inserting a pan without the rails. It is very dangerous!! You have to be very careful or the pan falls out and would dump its contents on the floor. So, the oven has very limited use with only one usable rack for a pan limiting how much one can back at a time. This is the 3rd wall oven we have had in this cabinet in the 40 years we have lived in the house. It is 34 inches up from the floor. Every time I open the oven it blows hot air into my face fogging my glasses. I have to step back and wait for my glasses to clear before I can check or remove whatever is baking. As a Public Health Nurse I am concerned this oven has too many safety issues and is a menace to the consumer.

We paid $645.44 for a Bosch Microwave that doesnt work out of the box. The top of the microwave burned my husband trying to unplug it before it burned the house down. Bosch Customer Service says its their policy not to replace it with a microwave that functions as advertised, and isnt a hazard to the family. The microwave says “Made in China” on it. We paid extra for a Bosch thinking it would work. We will never do that again.

Bosch Axxis Electric Dryer- For the first 2 years the dryer worked very well. I cleaned the lint filter after every use. Apparently there is a design flaw where the lint can blow inside the machine & build up next to the heating element. The first time, the safety shutoff tripped & when I checked why the machine wasnt on anymore, discovered a burning smell. For $120 the nice service man cleaned it out & showed me the burned lint. One year later the same thing happened but the lint hadnt started burning yet. I had it cleaned out & the service guy said it would need to be cleaned every year. At $120 for 15 minutes of work, this is not tenable. One year later (today) I smelled an acrid odor. I turned off the dryer; the safety shutoff did not work this time. The smoke coming out of the dryer set off the buildings fire alarm. Im not spending another penny on this poorly designed machine, only to have it burn down my building and putting several families on the street. Bosch admits its not a good thing that the lint can easily reach the heating element, but wont admit it is a design flaw. They advise yearly servicing. I will replace the dryer with a different brand; never buying a Bosch dryer again.

It does not clean dishes as well as other, cheaper DWs weve had. Doesnt have any features I find useful. It holds less stuff than any others Ive had. It is modern and nondescript looking. It is very quiet - you can hardly tell its running. That is the only thing I like about it. It doesnt clean well, but has a very long cycle, well over two hours. It doesnt hold enough dishes, so has to be run daily. The worst part about this brand is the customer service. It is the worst service I have ever experienced in my life, and I am 65 years old. I have spoken to several of their service people, and all have been unbelievably awful. One of them was so abusive she had me in tears, and I do not cry easily! I will never, ever, EVER, buy another Bosch product again!

Purchased Bosch dishwasher model # SHE3AR5UC/21 on June 22,2015. It was installed on June 26,2015. Has not worked correctly since it was installed. Thought maybe because it was new we were doing something incorrectly, so followed instructions to the tee. Still the button to switch the wash modes would not move from one to another. Would run for 3 hours or more, dishes would be soaking wet, water would remain in bottom of dishwasher causing a stale stagnant water smell. Called 800 # woman on phone, had us try to do a couple things that did not work and informed us that we needed to call repairman which we did and we have to wait until July 14th for a person to come fix it. Today is July 5th. Pay this much money for an appliance, would expect much better service. I am telling everyone not to buy one!!!

Have had three Bosch dishwashers but this is the first time that I have encountered the detergent dispenser not being cleaned out of the detergent tabs that were put into it. It has happened twice so far and I cannot find any instructions that would tell me I am not loading it correctly or something is blocking the detergent dispenser from getting sufficient water to empty its contents into the water at the bottom of the washer and be used during the wash cycle!!!

I purchased this dishwasher during a kitchen upgrade. Prior dishwashers were noisy and tend to leak over time. One nice feature of this dishwasher is its completely sealed underneath. This keeps the noise level down and of course no leaking out the bottom. One drawback is you may need a longer water inlet line because routing can only follow a predetermined path.

Had a refrigerator where the ice maker never work from the day one. They asked to show them proof of purchase and I did. Called them, was told the management is going to review. Follow up with them and found out they never send report to management to make decision. Rude customer service. They hung up the phone on you and no one is above the one picks up the phone nor supervise. The customer service on the corner store is much better than Bosch customer service. I give them - not even one *.

Bought faulty Advantixx washer dryer (wouldnt dry). Had to threaten with consumer affairs before they would replace it. They replaced it with a factory second where the filter cover continually falls off and the rubber on the drum was filthy and warped. Called and reported it - Bosch were unconcerned. Sent photos after much argument and nasty attitude from their customer service - now waiting again. Whole machine appears very cheap plastic and the quality of the rubber drum is appalling as confirmed by the first technician who visited. The rubber ripped after a few weeks. Worst purchase ever - cost $1600 on special!!!

When researching new appliances, all the reviews seemed to be negative, regardless of manufacturer. It seemed that nobody posted positive reviews. I bought all four Bosch appliances in March 2017 and had a problem with the refrigerator dripping water inside the box which had pooled under the pull-out chiller drawer. I called the Bosch people and they immediately set up an appointment with an independent local appliance repair service. The tech came out the next day, took everything inside the refrigerator apart and contacted Bosch Techs by phone to determine the required fix. After he was done and had put everything back together, I asked what if that didnt solve the problem and he replied that I would probably get a new refrigerator. The next day it was clear the leaking wasnt fixed. I called the repair guy and he immediately started a Claim, and gave me the claim number they would send to Bosch, and a phone number for me to contact Bosch. I talked with a very nice Customer Service lady at Bosch and they emailed me a claim form to complete. I was not able to complete it immediately but took the form to the local post office to mail about five days later. When I got home from the post office, the phone rang and it was the Bosch representative confirming that they had already ordered a new refrigerator and a local installer would contact me once the unit was received. About a week later, their installers came out, removed the old refrigerator and totally set up the new one. When they left there wasnt a trace they had been there and the refrigerator was completely set up. So, I may be in the minority on these Reviews but my Bosch appliances work just fine, the Customer Service people are absolutely delightful to work with and they stood behind their product 100%. I couldnt be happier and think potential customers who study the reviews need to see a positive experience among all the negative reviews.

Both machines (Washer and dryer) required major repairs just after the warranty expired. Now its an ongoing repair cycle. Paid extra for quality and they were worse than the GE models they replaced. Do not buy bosch.

Three years ago, I purchased a stackable washer and dryer for my condominium. Since I had limited space for these products, I chose Bosch. Now, the dryer stopped working so I call a repair service. $450.00 later, the unit still does not work. I called directly to Bosch to see what they could do about my problem. They sent a tech to review the problem and he diagnosed it as a failed control module. Bosch wanted me to pay for the service and the part which would have been another $300.00 or so. To total this cost so far ($750) if I replaced the part is not a good idea because I could get a new dryer for about $800.00. I feel that Bosch product is inferior and service is zero. As a small business owner, I think this is disgraceful. I stand behind my products and service and incur extra service costs when I have to. Even though it sometimes erases my profit on the job, I always take care of my customers. This is a big company and can well afford to take care of their customers in a proper manner.

Was remodeling my kitchen and wanted to date my appliances. Did research and came up with Bosch as a number one brand. It is not. You know the commercial, if you have to rinse the dishes what does a dishwasher do? Well, that’s this dishwasher. It takes just over 2 hours to do a normal cycle and still I’m rewashing by hand. I thought it maybe the detergent I use so switched, nope. I wish I stayed with my OLD Maytag! I gave it 2 stars because it is very quiet. I wish I could change it, but not willing to be out $900 bucks.

Purchased new Bosch tankless water heater. Nothing but problems. Turn on hot water and the moment I open cold water tap the heater turns off. Have spoken with plumbers Re this problem and they all say this is an inherent problem with these heaters. You can only open hot water tap. The moment you want to mix hot with cold the heater turns off. Absolutely junk waste of good money. Tore it off wall and purchased a reliable hot water heater conventional. Also Bosch products in general are total crap. Will not purchase and will not recommend. Obviously not made in America.

Bosch Axxis Plus washer and dryer - Bought the pair new back in 2002. Worked flawlessly for 6 years. Then drum wouldnt turn on washer. Repair guy said motor brushes worn out, need to replace motor for $300. Searched online, found AppliancePartsPros and bought a set of brushes for $40. Once again, working perfectly.Brushes wore out again in September. Replaced them, and washer worked until this past week. Relay bad on control board. I was kind of upset, seeing as I just replaced the brushes less than a month earlier. But weve used this washer practically every day for 12 years. I just wish you could replace the relay and not have to purchase a new board. Cheapest one I found was ~$500. Hmmm..... I can replace it and Im sure the washer will work fine once again. Or, I can spend $1,000 and buy a new washer.Brought home the new Bosch washer yesterday. Love it. I will keep looking for a new control module for the old washer. Then I can replace it and have a washer in the garage for all my shop stuff. Couldnt be happier with my Bosch washer and dryer.

Great unit, top is gas, oven is electric, the oven is a convection oven, with many other choices to use, it is the best unit we have ever owned, it bakes, broils, control panel is easy to use and it maintains temp accurately, it also came with a baking and convection guide. I would recommend this unit to anyone.

Bought a Bosch dishwasher. Found what I wanted and went to Lowes. Made it clear I didnt want the third rack. Said I couldnt get the one I wanted in white, it only came in stainless steel so we went up a model. Looked it up and said I couldnt get that one in white so we went up another model. So they delivered and installed it and when I looked it had a third rack. We use tall glasses and I am use to my Maytag having room for tall glasses and big cookie sheets and even gallon jugs. They dont fit so everything but glasses get washed by hand. Sorry its quiet, new so no problems but doing dishes by hand.

Bought a Bosch dishwasher about a week ago. Have used maybe three times. Does not clean dishes, does not dry dishes. Thought I was buying a dishwasher, not a dish rinser.

Just bought a new Bosch one week ago. Terrible installation. The machine was left with lots of water in it. And a HORRIBLE SMELL! I was also dismayed by the extremely small amount of dishes that could be loaded due to the small spaces between the tines and the direction of them. I could not get anywhere near the same load in as my great whirlpool prior to this. I usually do one load a week or less. I filled the washer to try as the manual says the product comes with a smell!! Really! Could the installer or salesman explain this or say what to do about it? Then after the load it was still wet inside and still stinks. Ive had it and its only been 5 days.

I purchased 3 Bosch appliances less than six years ago - 2 ovens and a 5-burner cooktop. When deciding on the purchase, my appliance dealer assured me that Bosch produces high end appliances. We went ahead with the purchase and paid high end prices too. Now, less than six years after we bought them, all 3 appliances are malfunctioning. Its so strange - almost like they have a pre-ordained life span from the manufacturer, because they all broke within the same 4 - 6 weeks.We have been trying to get them repaired through Bosch service for over a month and they are dragging their feet and giving us a horrible runaround. What a shame! I dont think I shall ever purchase another Bosch appliance nor recommend them to any of my friends or relatives. The customer service reps are lying to us, changing their minds, changing their strategies, not calling back, making offers then going back on their word... Its all horrible. I regret the day I ever bought Bosch.

Rating: Very poor!Bosch, I am most disappointed with the Bosch Nexxt Washer. The gasket has mold/mildew and I have tried to clean it, but I just cannot get it to work. We did our research before we purchased the washer and the rating was good. But I would not recommend this washer to anyone.

Purchased new Bosch dishwasher from Lowes. Took 2 weeks to be delivered from the Lowes warehouse. When installed by the Lowes plumbers, the panel showed electrical errors. The installers called Bosch Service, service person could only say it must be installed incorrectly. Lowes replaced. Did not know you had to clean the dishes before loading the dishwasher. After the first load, water stands in the bottom of the dishwasher and stinks. Cleaned as recommended by the owners manual. I did not know you would have to wipe the insides down also. Water still stands and stinks. We thought Bosch was an excellent product until now.

WALL OVEN: I bought Bosch Benchmark appliances for my home. I am now on the 4th repair for the wall oven (exact same problem all 4 times) in a year and still Bosch hasnt figured out theres a problem with this oven. All 4 times when the oven stopped working I was without the use of my oven for 20-25 days waiting for repairmen, parts or be ordered, etc. 80 days in total so far in less than a year that I have not had the use of my oven, and counting. AND to make matters worse, the only time I use this oven is when I have guests, the rest of the time for myself and my husband to make small meals we use the smaller speed oven. So, 4 times in less than a year there has been multiple guests in my home for dinner parties, and the oven has stopped working. Add all those people up and youll see how many people have walked away with a bad opinion about Bosch appliances. Not to mention that at each dinner, because my oven stopped working, I had to resort to ordering in for my guests and all the fresh fish and chicken etc that I had bought to prepare for my guests had to be frozen because I knew Id be without my oven for another 20-25 days before I could bake it.SPEED OVEN: I also have the Bosch benchmark speed oven, that too has had one repair in less than 6 months of being installed, same problem as what I had on the wall oven. Thankfully the speed oven got repaired and seems to have been working fine ever since (knock on wood). COOKTOP: I also have a Bosch induction cooktop. No problems as of yet with that. Im keeping my fingers crossed but Im scared to death because my trust in Bosch is so very low.I have told everyone that comes in my home and raves about my gorgeous kitchen renovation DO NOT EVER BUY BOSCH. And most of them have seen it first hand now how bad the appliances are because theyve all been at my home at one time or another in the past year and seen the oven fail in front of their own eyes. So Ive got lots of witnesses and sadly Bosch has lots of people who know to never buy their appliances. 2 of the families who were at my house in the past year and saw the wall oven stop working, have now done their own kitchen renovations and both of them made a choice NOT to buy Bosch because they said they would not take the chance seeing all the problem I had with mine.I have kept a detailed journal of all my repairs, dates, time, conversations, videos, etc. Because I am fairly certain that I will end up suing the retailer and/or Bosch for breach of warranty/contract and for not disclosing material facts prior to my purchase. But because its still under extended warranty Im going to keep letting them repair it as many times as they want, and I will keep my journal and history so that shortly before the warranty wears out I will then sue and force them to give me a full refund... I cannot accept a replacement oven because Bosch does not have another wall oven that could be installed in my kitchen without me doing a kitchen reno again (which is not going to happen).

I love this dishwasher, it is amazing. Since I have owned my home the last 30 years we have had 4 dishwashers and this one is the best because it cleans the dishes and glasses great. No spots on the glasses, all our other dishwashers always ended up leaking and then we had to replace our wooden floor because of that but this Bosch it great, I would recommend it to anyone.

Called Bosch, had service repair at great expense. They said it dries and is designed to leave drops on top and it leaks down on dishes leaving them wet. Also cycle time has doubled to 158 minutes. They said, “Do not run at night, open immediately after cycle to get drier dishes.” Are they kidding? $1000 for a dishwasher you cannot run at night! DO NOT BUY BOSCH products. Service and website are terrible. Their attitude is ‘customer is always wrong.’

I called Bosch to come out to fix my microwave under warranty. So far, after 3 weeks and two visits, they have yet been able to fix what is only a blown fuse and insist I have to wait another week (longer than a month) for the third visit and hopefully fix the simple problem. This is not really my definition of under warranty, wasting my time and patience.

The panel on front that serves as the only handle - you pull to open the dishwasher - has cracked. It clearly will not last much longer. Very bad design. The dishwasher has been installed for about three years. So far the control buttons havent popped off, but I gather that is next. I bought a Bosch because a Swedish friend had one some years ago that was wonderful. Apparently, Bosch did not travel well.

I purchased this washer to replace a failing stacked washer/dryer combo. I bought the Bosch set because the dryer is ventless and this just fits my townhouse better. First off, this washer is designed to plug into the back of the matching dryer (Only one 240V outlet is needed!) So far so good with this washer's results. It is very quiet and efficient. The matching dryer, while ventless still dries VERY well. I am surprised as Bosch's claim of only 8% slower than a vented dryer seems to be very accurate. This washer is designed to fit 10-14lbs of laundry per load and I can attest this is accurate and is efficient while washing and drying. The dryer will take some getting used to and messing around with the proper settings but once you figure it out it's a cinch! This is an absolutely GREAT product.

We had this dishwasher for 12 yrs with no problems until this month, it quit. Parts have been discontinued. The dishwasher looks brand new. All stainless steel inside. A shame it has to go to waste.

Wonderful Machine. Much superior to the Bosch Axxis we replaced. Cleaner clothes, easier navigation, more program options (temperature, rinses, prewash) compact, quiet! Hope it lasts longer. Very satisfied. Highly recommend it.

Bosch Nexxt 500 plus series washer - There were cracks in the housing that holds the door and now more have occurred in the door itself. I would like a new door and the housing be replaced or repaired. Why is there not a recall? I see several people with the same problem.

We bought front loading washing machine 5 months with extended warranty. After buying fully loaded though expensive machine facing same problems repeatedly and at the time of buying they hide so many points about machine. Engineer visit takes so many days. No quick service will be given to us after requesting for emergency. Its just a brand name. Nothing special in machines.

Visiting my son who has a Bosch oven. Its all digital. Not sure the model. But its a 2018 one. I tried for 15 minutes to push the off button which may not be the actual off button because it says clean on it as well. But, there are no other buttons that say off. I tried changing settings. I couldnt unplug it because the wire was not reachable. I looked up the manual online, still nothing helped. Finally, I shut off the fuses to the kitchen. Now its off. Lol. Personally, Id only buy nondigital appliances. This oven is Dangerous! Dont waste your money. My $40 toaster oven is better!

Worst dishwasher weve ever had - does not hold many dishes as the racks are tiny. Forget about putting bowls in the lower rack, if you do you cant add plates as they bump up against each other. The lower rack falls off the track if the bottom rack is fully loaded and then you have to pick it up and try to get it back on track. The SMELL - OMG, since day one we have removed the strainer in the bottom, rinsed it and allowed it to dry in between washings - noticed an inch of water in the well at the bottom - which adds to the smell. Called repair and they simply state, Thats the design. Well let me tell you the design sucks!Never in my many, many years of owning dishwashers have I EVER dealt with a smell like this. It is embarrassing when you have company and open it as the entire kitchen ends up smelling like a TRASH HEAP! So now we buy deodorizers to keep the smell at bay, and rinse agent to help the dishwasher do its job, and detergent, and dishwasher cleaner, 4 products - unreal. Who knows maybe they are in cahoots with the manufacturers of these products (or who knows maybe they are the ones who make them - because their dishwasher SUCKS! Did I say that already?).

We recently purchased this fridge/freezer KGV36VW32G. There are several issues: 1. The manual is very poor with lots of words but very little information, for example the freezer temperature is controlled by the fridge settings so how do we know what the freezer temperature is? 2. The outer skin is very flimsy. Already got a dent on the door with normal use. 3. The LED light cannot illuminate the inside of the fridge when the fridge has produce in it as the light is badly situated. 4. The doors are difficult to close and have to be pushed quite hard to make a seal. 5. Coupled with 4 above there is no alarm if the doors are not closed. Already lead to one freezer defrost. 6. The ice cube tray and egg rack supplied are not fit for purpose. Ice cube tray too small and lid did not fit after one use, the egg rack is too small and only holds 4 eggs. 7. Generally the appliance is of poor quality and not good value for money.

It is quiet, always cleaned the dishes. I never do pots in the dishwasher. I assume it would do those well also. Looks great, no knobs or dials, always seems to be clean inside. It was competitively priced for a top-end machine.

The dishwasher has 3 baskets for dishes. Super quiet and a light that shows on the floor. When The light goes out the dishwasher is finished. You need the light because the dishwasher is so quiet. An awesome dishwasher.

Food does not get off my utensils especially my knives. It looks as though they are rusty when it is food. A no handle dishwasher with buttons on the bottom of the handle does not light up. In a semi-dark kitchen, you cannot see the buttons to select and start the dishwasher. Poor design. I used to have an Asko and I think that it was bigger and brighter. No light inside and no lights outside. Other than that I dont feel one way or another about the appearance. It is really quiet. That is the reason I bought it over others. It does have its drawbacks.

There is a little noise. The dishes are quite warm when the cycle is done. But that is necessary. I’ve had it in use about three years, about two time a week. Nothing to complain about.

I was so looking forward and very excited to finally have Bosch appliances in my newly remodeled kitchen, however, I am now very disappointed and heartbroken with my first time Bosch appliance experience. Purchased the Bosch kitchen appliance suite and while the refrigerator and range seem to be fine, our installer discovered severe concealed damage to the $1000 dishwasher when unpacking to install. The inside of the dishwasher is crushed in from the top and the upper spray unit was dislodged from its bracket. The box arrived in perfect condition (as did the range and refrigerator) and no damage is noticeable until unpacked AND the felt covering is pulled back to see the damage to the outside of the unit.The response from the Bosch USA customer service team was that, upon review, they were unable (unwilling!) to help. When I asked to speak to the decision making manager I was told We are not allowed to do that. It would appear that the dishwasher was damaged at the Bosch factory and shipped to the distributor who also assumed the unit was undamaged due to the perfect condition of the box. Is this the way a world-renowned brand like Bosch provides excellent customer service and satisfaction?!? Really?!?

The machine has no load size setting. Its a front loader so it has to be propped open or it stinks. The brand is Bosch. I inherited it. I will never own a front loader again. The time it takes to wash a load is long.

I love this dishwasher as it cleans very well. It sterilizes everything. It takes 2 hrs and 40 mins to run a cycle, which seems long. I am not sure what other machines do. I love the glass shelf in that it has a special rack for wine glasses. The one draw back is the cost.

I have now been without a refrigerator for 4 weeks - during a worldwide health crisis. This Bosch refrigerator has NOT WORKED SINCE INSTALL. I have had the warranty company service 4 times. Still not working. Now I am trying to get replacement from Bosch and they say, "We are waiting on supervisor approval." I have been unable to get supervisor on the phone. Will NEVER purchase from Bosch again.

Our Bosch dishwasher is only 5 years old. It was working great until the other night. We put it on just before going to bed. When we got up in the morning, there was a terrible burnt electrical smell in the house. The outside of the dishwasher was black around the control panel and the inside was fried. Looks like we had a small electrical fire. The breaker wasnt tripped. It has scared the absolute ** out of me. Has anyone else had this problem? We never overload our dishwasher and clean the filters regularly. Our house could have caught on fire while we slept. Im wondering if anyone else has had something like this happen to them? I would like to report this incident to Bosch, not because I am looking for payment, but to try to prevent this or something much worse happening to anyone else.

When searching for kitchen appliances during a recent, major kitchen remodel, we decided on Bosch which turned out to be a very poor decision! Two convection ovens, gas cooktop, dishwasher, microwave, and vent hood. After being in service for less than 2 years, both the dishwasher and microwave have required major parts replacement. Dont fall for the hype!

We called Bosch when our 2 1/2 year old dishwasher broke. Their service dept. had a 2 week wait so they recommended authorized service providers with Mr. Appliance at the top of the list. We called Mr. Appliance and told them of the error code displayed and requested service for a broken drain pump. They came, charged us $170 and didnt bring the part. Then they sent a $600 quote to fix the unit. I called Bosch because at this point I could buy a new dishwasher. After some back and forth they offered to pay for the part and Id pay for the labor. Mr. Appliance hadnt broken out the quote, Bosch said the part was $36. Bosch offered to call Mr. Appliance which they did but to no avail. Still a $600 job.Bosch charges a set fee ($129) then another $30 per 15 minutes. They had no information about how long it should take to install the part. They offered me 2 additional authorized repair companies. One was out of business and the other had horrendous reviews. I called an unauthorized company in my neighborhood with excellent reviews and they will do the job for $198 plus the part. Bosch refused to sell me the part or sell it to the unauthorized repair company.First of all, the unit should not break after 2 years of use by empty nesters who barely use the dishwasher. They should make a better quality product and stand by their brand with more than a free part. Secondly, Bosch needs to review their requirements for authorizing repair companies. They should consider pricing and reviews to hold these companies accountable in exchange for giving them so much business. It should not cost more than the price of a new unit to replace a common part. I will not buy another Bosch!

Wed just purchased and installed a Bosch Ascenta (top marks from CR) when my husband got transferred. It was pricey but worth, so we opted to move our new appliance with us. No issues for a couple of years, then it stopped draining, wasnt under warranty etc. Since we werent sure how long wed be in our house we opted for less expensive brands - went through three before our big kitchen remodel. Went back to Bosch - unit was as outstanding as our first until we had to unhook it make so adjustments during the remodel. Since being reinstalled, it doesnt drain. We get an E25 error and have to run rinse cycles to force it to drain. It smells - like celery? Maple syrup? And the filters which I clean after every cycle are loaded with debris - and we pre-rinse!? Still under warranty I called Bosch. Since we dont live in a metropolitan area, they referred me to an approved Bosch service provider in lieu of sending a Bosch tech. Called their suggested provider and was advised that Id have to pay $100 for them just to come out even though this is a Bosch warranty call. Seriously? I already dropped $800 and now I have to shell out for something that should be fully covered by the warranty? Next washer wont be a Bosch.Updated on 05/07/2018: The grimy clean dishes and the awful stench had me biting the bullet and accepting the ridiculous service call charge. Service tech was at our house for less than half an hour and had to call Bosch Tech Line for help - between the two they decide its a defective wash pump. $490 to fix + $100 to diagnose = more than we paid for the unit (was a sweet Black Friday deal). Figured wed just buy a new unit until I was flipping through the owners manual and noted that this unit carried the Good Housekeeping Seal which guaranteed to refund or replace any defective product within the first two years of ownership. When I was finally able to get an answer from GH I was told that Bosch no longer carried the GH Seal but that theyd forwarded my info on to Bosch. I was surprised when Bosch contacted me, and upon my supplying proof of purchase and the service techs invoice, agreed to repair the washer at no charge to me and refund the $100 service call charge. I had such high hopes.Two weeks later, with a new genuine Bosch replacement part in hand, Mr. Service Tech installed the new wash pump and leaves telling me its all good. I run a cycle with no dishes and what do you know - E25! Mr. Service Tech comes back out and is on the phone with the Bosch Tech department again. Actually overheard him getting pointers on how to spin this to being our fault i.e., we installed the dishwasher incorrectly!?! Our dishwasher is routed directly into the waste water line in the basement, not into the kitchen sink (which drains in to the same waste water line) - so heres his analysis of the situation: Modern dishwashers dont have enough power to expel water down (to the pipe below the unit) and are made to push the water to the sink (through tubing fed through the nearby cabinets and UP into the disposal). So they can defy gravity, despite being low energy? He doesnt know why were only getting the error sometimes but thinks maybe theres an air bubble and the reason were able force drain is that enough water pressure builds up that its finally able to clear. Maybe theres something stuck in the drain pump - couldnt explain why he didnt check that the first time he came out - and didnt do it this time either!? Cant explain why the dishwasher worked for six months. Tells us to disconnect the dishwasher drain hose from the waste water line and set it up to drain into a 5 gallon bucket. Run a cycle and if the water drains into the bucket there should be no E25 error and proof that it wasnt correctly installed. Call him if that doesnt work.SO...we do it and we ran every conceivable cycle on after the other - no breaks - drained every time, but 50% of the time there was significant water left in the washer and the E25 error. Called Mr. Service Tech this morning. Was told that either hed call us back or the service company would call once they determined what to do. My bet is nothing. But, were not out anything, and we wont be buying a Bosch again!

Cleans exceptionally well in efficient amount of time. Great basket layout. Quietest dishwasher we have ever had. Not even our dog is woken up. Able to program to start early morning and have clean dishes ready for breakfast. You get what you pay for with this brand.

Scrapes on my brand new Bosch dishwasher. The outside is very, very delicate. I have already gotten 3 scrapes on the front panel, in just a few months. The front has no protection to keep this from happening and I now am very sorry I got this dishwasher from Lowes although it does clean the dishes very well. Not sure if I can use appliance paint to cover these up or if it will make it worse.

There is a class action attorney interested... Bosch didnt recall their hazardous (bursting into flames!) dishwashers until a suit was filed. Similar issue here with brand new Bosch double convection oven--control panel and knobs became scalding the first time we used it. It took over two hours for the control panel and knobs to cool down. We keep it shut off at the breaker because the technician said it was just a glitch. Bosch told us if the technician says its safe to use your oven its safe to use your oven--but they refuse to warranty any damage to our kitchen (hello--our us!) if theres a future problem. Theyll just replace the oven--I guess after it burns down your kitchen. Make sure you report the problems on Consumer Advocacy site so others can be aware.

We bought a Bosch dishwasher on 12/ 28/16. We have had it serviced twice because it will not turn on. Please do not buy a Bosch dishwasher. Called twice and they said it has to be serviced first. Really its not even a year old, JUNK!

Last year, I bought a Bosch dishwasher for near $1000. That was really a smart dishwasher and consented me for operation. I found that some micro and macro cracks have appeared in the top front plate of the set. As I am a specialist and a lecturer in the university, I found that these cracks are a result of humidity and low quality of the top plate of the set. I contacted the Bosch agency in Esfahan, Iran regarding warranty, but only faced very irresponsible statements. Contacting the Dubai agency also had no result. So if you have decided to buy this brand, please be careful.

During shifting of house I moved all my household items along with Bosch front loaded 7.5kg washing machine that I purchased just 6 months ago. During re-installation I was told the its motor has come off the drum and it will cost 7500 INR to replace it.. I had warranty but Bosch representative said this item is not under warranty. Also the way Mr ** the service person from Powai Mumbai reacted was terribly upsetting. He kept on saying, You should read the terms and conditions in the manual. I will never buy any Bosch product ever and I would strongly advocate for not purchasing Bosch products to everyone..

The Bosch is supposed to be the quietest but it is no more quiet than my old Frigidaire. Furthermore, it does not dry the dishes. It leaves them and the entire dishwasher soaking wet. I must leave the door open overnight for it to dry. A service call resulted in my being told that this is the nature of the beast. I have never had a dishwasher that required me to leave it open all night long to have dried dishes. It washes the dishes but does nothing else. It is just an ordinary size like every other dishwasher I have owned. Plain, flat stainless steel box with a handle across the top. I would never buy another Bosch. Not only is their dishwasher a complete disappointment, their customer service rep treated me with arrogance and total disrespect. Next dishwasher will be another Frigidaire.

While I purchased my Bosch electric range in September of 2014 and am out of warranty, I had expected a better experience when the inner glass door shattered during the self-cleaning cycle, especially as I rarely use the oven and this was only the 3rd time I used the self-clean feature. When I called Bosch, the agent I spoke with seemed to agree with me that there must be a defect of some kind for this to happen, and she made an appointment for a technician to assess the issue at no charge to me. I may have been somewhat naive, but I was led to believe that Bosch would likely review the issue and not charge me for the repair as the damage clearly occurred due to a defect in the appliance and through no fault of mine.The technician they sent was awesome, arrived on time, assessed the problem and told me he would order the glass. As I didnt hear back from Bosch, I assumed that the agent had brought my issue to the attention of her supervisor and, since I didnt hear back, assumed there would be no charge to me. Well the technician is in my kitchen repairing my oven door and asked if Id heard from Bosch as to the charge. When I advised I hadnt, he suggested I call. I was shocked to find out that no one had made an effort to send my issue up their chain of command, nor was I able to speak with a supervisor as there was none available. The best they would offer, as the technician was already doing the repair job, was a 20% discount off the replacement glass.I also had an issue with my Bosch microwave one month out of warranty when the turntable motor stopped working. I was told I would have to pay not only for the replacement piece, but for the technicians visit, but I wasnt told that until the repair guy showed up at my door and told me that I would be seeing lots of him because they dont make appliances the way they used to. I sent him away on principle and hired an appliance repair guy to do the job - it wasnt cheaper but I couldnt get past the guys attitude.Had I known I would also be charged to repair a defective appliance, I would probably have hired the same appliance repair guy to do the job. The only thing that made this experience less horrible was the technician they sent - he was prompt, efficient and clearly knew what he was doing. I bought Bosch Appliances because everything I read indicated they were absolutely top of the line. I am severely disappointed in the product and their poor customer service problem resolution.

Bosch Chinese made parts everywhere. They all do the same except for a few little features. Nothing new here. Hard to find a dishwasher that stays quiet for more than 1 year. After that the noises come flying through.

Ever since I bought these 3 appliances (Bosch washer, dryer and dishwasher) I am disappointed. The washer does not wash clothes properly, especially the whites. It also does not drain properly. It smells. The dryer is mediocre at best. The dishwasher just doesnt wash the dishes properly and has a bit of mold. I would never buy Bosch again! I was had from Caplans sales rep. They lied about all the features and superiority that Bosch has as a top manufacturer. It is a bargain brand.

The compressor on our Bosch refrigerator seized after just 7 years. The cost to repair was more than we paid for our new refrigerator - NOT a Bosch, a Frigidaire Gallery. Stay away from dual evaporators - sounds nice, but its too complex for the government-mandated efficiencies. (The Bosch dishwasher is great.)

It performed much better when new. Now we have to pre-wash everything because the dishwasher no longer removes dried-on food and sticky residue. I keep the filters clean but it is just not washing as well as it used to. Could be that hard water and non-phosphate detergents is partially to blame. Very quiet compared to others. It has rinse and hold, pots and pans, and other useful cycles. Configurable rack partitions and top shelf fold-out utensil holder offer lots of loading options. Like most average dishwashers this one does not have enough top rack clearance for tall glasses. Looks sharp with no outwardly visible controls. Stainless steel front is nice but difficult to keep clean. Pro: Still running after 10 years of daily use. Tub and racks still in perfect condition. Con: Rinse aid dispenser door no longer stays closed. Detergent door stopped latching after a couple years... fix required disassembly and cleaning. Ability to clean dirty dishes has degraded over the years.

My Bosch 800 series dishwasher was delivered and installed on January 6, 2016. Thirty-eight days later, on February 11, 2016, the mid-level spray arm fell off during a cycle, landing among the dishes on the bottom rack. Our first clue that something was amiss: Soap dispenser sprayed soap all over but it was not rinsed off the dishes. Chunks remained in the dispenser as well. Second clue, I could not see the spray arm where it used to be!!! We finagled the drawer out and off, flipped it over and reattached the spray arm to its central anchor spot. It was not as hard as we thought to reattach it, thank goodness, but does this mean it will fall off easily again?Very discouraging for a BRAND NEW APPLIANCE that was not even run on a daily basis. We are only two in this household and we do not fill the DW daily. I am concerned about the LONG running times and about the frequency of having to refill the rinse aid, even after adjusting it to be a lighter amount dispensing each time. Add to this the prospect of inner parts falling off and I have to say I am worried that my $899.99 investment was not a wise move.Additionally, I discovered through a review on another site that the model I chose was a special application. Meaning it is shorter for counters that are below the standard height. I wish the store salesman would have told me that. This explains why the installer had to laboriously jack up the corners to raise the appliance to its highest position in order for it to be hidden under the lip of the kitchen counter, but there is a space at the bottom now.

I have been a longtime owner of Bosch appliances in every home we own with no issues in the past 20 years. I down sized and moved into a new home. I decided to change out the refrigerator first. I love the new refrigerator with French doors and one big drawer below. Upon delivery my appliance was DOA. It tripped the dedicated breaker in the garage. We plugged it into other outlets in the kitchen to check to see if it was the outlet. They took it away, the rep was very arrogant saying that it was a problem with our electric in our new home. The distributor asked if we could have an electrician check out. The electrician said that we would need to something that he can not and would not do for us. We needed to put an old style non-ARC breaker in for that dedicated outlet.The retailer brought it back on Tuesday the following week after my husband installed a Non-ARC required by code breaker. It works. So we needed to break the electrical code to keep this appliance. The electrician said that their refrigerator and DWs have that issue. In the country they are made, they do not replicate the electrical supply with breakers like we have in the US for testing and this problem is known by the reps, distributors, and the company. I would love to see them do something about it. We have an electrical code for a reason. ARCs have been required since about 2013 or so. You would think they would have corrected this by now. All of my other homes were not new- last three so it was not an issue with the breakers. You choose.

DON’T BUY A BOSCH. PLEASE SHARE!! I’d give a minus 5 stars if possible!! Purchased a Bosch dishwasher December 11, 2015 from LOWES for our Florida condo. This condo is used FIVE (5) months out of the YEAR. So this dishwasher has been used 15 months! Lifetime tub warranty. Bad quality rubber seal. You can see by the photos it’s disintegrating. After calling, getting bounced around then waiting 24-48 hours for a return call...they send out their technician. He lies and says he never saw this before. We tell him we found out that our neighbor next-door at the condo had the same model and the exact same thing happened! Coincidental? I think not. Then he said, “Yes it’s bad batch of rubber and the dishwasher will leak. It’s not fixable.” Call again. The one department they transfer us to then another, we have to wait 24 to 48 hours for each return call, never give us direct numbers. We have to wait for them to return our calls. Then we have to fill out paperwork. They want to prorate the dishwasher. Make us pay almost $300 again for the proration, delivery fee and tax. Purchasing delivery installation we paid over $700 for this piece of crap. Filled out all the necessary paperwork. Never hear anything. Call, tell us they got it and reviewing now. Wait over a week. And NOW they say they never received the paperwork we filled out. Resend. We need to wait another 48 hours. From the beginning they knew the absolute last date we could have this dishwasher delivered. They had it in their notes. Well it’s too late now. We’re not going to be here any longer to have a delivery of the dishwasher. I will go buy a GE in the Fall and have it installed. I will never buy a Bosch again. I will do everything I can to let everyone know the lack of integrity and honesty this company possesses. Please share our story so another sucker doesn’t get taken. Bosch knew they had a bad failed batch of rubber seal gaskets out there. And yet they left their dishwashers in the vendor’s warehouse, no recall, to continue to push failed equipment on consumers to continue purchasing their subpar product. I’d like to shove this dishwasher right up their you know what. #boschisjunk #dontbuybosch #boschunethetical

I recently moved into a new construction townhome with a Bosch Dishwasher. I immediately noticed the dishwasher had some issues and a pump ran for about 3-4 days after the cycle was finished. I called Bosch customer service and they said if they sent someone out and there was an installation vice a mechanical error I would be charged for the trip despite the dishwasher still being under warranty. I can understand that if they didnt do the installation they would not be responsible for installation issues, but charging for the trip (I cant remember the price, but it wasnt insignificant) is ridiculous when its a brand new dishwasher.How am I expected to know what the problem is? I didnt know what the source of the problem was, so I decided to wait and contact the installer. I finally got an appointment made through the installer about a month later (the repairman was actually a Bosch employee anyways). He determined the tub was cracked and not repairable. I will admit it took me about a week to send them my closing documentation from the house (proof of date of purchase), although I feel like they should have a record of sale to the builders someplace. The appointment was in mid June. It is now end of August and I still dont have my dishwasher.Bosch called me once by accident and said they would be in touch within 24 hours to confirm I was eligible to have my dishwasher replaced. I called them multiple times to see what the hold up was, they never had a good excuse (kept saying it would be 5-7 business days to verify that I was eligible for replacement). I dont know how long it takes to verify that a dishwasher is less than a year old, but apparently it takes Bosch over 2 months. What finally broke my cool and had me write this interview was my final few calls with Bosch and the installer. I called the installer and they said they were only waiting on the approval paperwork from Bosch and said they would call Bosch again to have it sent. I called Bosch again the next day and they said they would send the paperwork within 30 min.I called the installer for the, hopefully, final time today and discovered they finally have the paperwork, but they dont actually have a dishwasher for me yet and wont have one for another 3 weeks! This is absolutely ridiculous. I can put up with a lot, but the level of incompetence and amount of blame passed back and forth between the installer and Bosch is intolerable. They obviously do not stand by their product and are incapable of processing the simplest paperwork. This is actually the first review Ive ever written, I know that makes some people disregard it, but its because of their complete incompetence I feel infuriated and obligated to get this experience in writing. I didnt even use any swear words. Their product isnt bad from what I can tell, but they need to fix their customer service.

I bought a Bosch gas stove 5 years ago for $1500. For the last few years, I was having trouble with the settings, but they were not interfering with cooking, so I ignored it. Now however, the pilot went out, so I had no heat in the oven and NONE of the settings are working properly. We were told we would have to get a whole new panel.

I do like my new dishwasher - cleans great and is quiet but there is a smell. This is not food related, or deposit related since it is only 2 weeks old. It is obviously from the plastic molds used for the racks. I am unsure if this is a deal breaker yet and send it back. I have no alternative one to get. This one has everything I want except this smell is bad. You would think Bosch would fix this long ago, sadly not.

I have been held up six weeks trying to get my Bosch dishwasher repaired. They have mailed THE necessary part at least four times. Sears is their repair service. Each time I wait for Sears to come only to be told it is the wrong part every time. The last time, Sears sent their top technician who once again said it is the wrong part, they have stopped making the one to fit my dishwasher. Bosch will not even take my calls!!!

I join the many consumers angry about the quality of the Bosch Dishwasher. I purchased a Bosch dishwasher believing that this is a high end brand and a quality appliance. The dishwasher leaves dishes disgustingly unclean and even a Bosch service technician was unable to fix the problem. Trust me, dont buy Bosch.

I bought two Bosch dishwasher, one broke down and the other stopped cleaning the dishes.

My wonderful Bosch dishwasher recently stopped dispensing the detergent. Since its under warranty, I have followed all the required steps and jumped through the requested hoops, but have discovered that Bosch obviously does not offer service in our area. Over the past week I have spent 2 hours and 47 minutes on the phone (most of it on hold), been disconnected (with no return call from them) 3 times, and have emailed with no response twice. I have a file number now due to the concerns about no service provider in our area, but that seems to be simply a pacifier, since it has proven to provide nothing. Bosch service is THE worst!

I am in the middle of looking for appliances for my new kitchen. I find myself in awe with what everyone has to say about very expensive appliances that the companies refuse to do anything about. My question is how do they get away with this? It is very discouraging and there should be a way to make these companies responsible for their products and not the loss of the consumers. I have a Bosch dishwasher that hasnt worked for over 1 year because they dont make the part any longer to fix it. What is that all about?

We purchased our 800 Series from Lowes. I wish I had returned it. The wheels on the lower rack were poorly designed (product manager should be fired). If there are any dishes in the lower rack, you cannot pull the rack out. Its frustrating to struggle with this everyday, and with the price we paid, I really expected a better dishwasher. I have called customer service three times. They have been no help - instead, they wanted to send out a service person. (Can you fix bad design?) The last agent said, Oh, we have a fix for that now - has anyone offered to send you the fat wheels. The wheels were not wider, and they were not a fix. The rack constantly gets rolls off track and gets stuck inside the dishwasher.So - if youre going to purchase any Bosch at all - you might want to try putting a few plates into the bottom rack and see if it pulls out. This one bad design feature overshadows the third rack for silverware and any other nifty features. If you cannot get the most important design right, the rest do not matter. Oh, and you must thoroughly prewash your dishes as this 800 Series cannot do the job on its own.

So frustrating to get a letter in the mail that tells you to stop using your dishwasher immediately like its no big deal and doesnt inconvenience my life. Of course after trying to call, I get a voicemail saying due to caller volume they are unable to take my call at this time then the call disconnects! Im supposed to stop using my dishwasher because its unsafe and wait until I can get through to them and schedule somebody to come out and fix it. Who knows how long this will take. Save your money and buy a less expensive brand. Ive never had this problem with the dishwasher before and have never spent this much on a dishwasher.

We purchased our Bosch Nexxt 500 Series washer on 7-10-2007 and within a few weeks noticed that our laundry smelled musty and that the whites were no longer white. The smell worsened to the point where I hold my breath when using a washcloth as I wash my face. When I called Lowes I was reminded to use only one tablespoon of high energy detergent, use Affresh Grit Grabber to wipe down the door gasket and the rubber boot of the tub and keep the door ajar. This same information was provided me by Bosch Consumer Service. I also run an empty load with vinegar/bleach every couple weeks. The door stays ajar at all times except when running a load of laundry. There have been times when so little water enters the machine that the laundry comes out still dry in areas but the worst is the bad smell of our laundry. I am so very disappointed in my waste of a thousand dollars and embarrassed that I still have this Energy Efficient washer but dont know where to turn.