I have had my Bosch dishwasher for two years now. Last October (after having it for 14 months) I finally figured out what was on my dishes when I removed them from the dishwasher after running them through the cycle. IT WAS MOLD. I called Bosch, I wrote to Bosch - finally they agreed to send someone out to check out my dishwasher for which I would be responsible for paying the service fee. At first I agreed and then phoned them back and said I would not pay it as I felt the dishwasher was still considered new. They did eventually send someone out - a 19 year old boy who walked into the house knowing what my problem was. He said this happens a lot because people dont bother to clean out the food trap at the bottom of the dishwasher and the accumulating food is causing the mold. Hmmm. Well, he took my dishwasher apart and surprise! There was nothing in the trap. I did not bother to tell him that I thoroughly rinse all the dishes/silver before placing it in the dishwasher. He did not know what to say so he just said he would get back in touch with Bosch. He said possible it needed a new control board. Well after going back and forth with Bosch - and tossing out ALL my dishes, silver and glassware due to it being infected with the black mold - I was told to run it through a clean cycle using a solution. I did this and was afraid to use my dishwasher in case it came back... Well, this morning when I unloaded the dishwasher - ITS BACK! Im not even going to try again - I will go out this weekend and buy a different brand. Now my microwave that I bought at the same time - has gotten steam under the glass on the front door for the longest time. Noticed a few months ago that the plastic around the outside of the window is cracked in two places. Will I ever purchase another Bosch appliance? NEVER!

Front door handle has design flaw and has cracked on both sides where the buttons are and now needs replaced. It has broke in a third area and is attached to the wiring so it will cost. I am concerned this will continually be a problem after repaired as it has broke with no little kids in the house that do not abuse the dishwasher and it cracked just under the year mark. Very disappointed. Now cracked and have to replace year and 8 months...

Bosch service tech discovered a manufacturers defect in my new dishwasher model number SHEM63W55N. My dealer submitted the request to replace immediately. The RA paperwork took 7 weeks. After spending the morning on the phone with the seller, I was told this model is not available. When I called Bosch, the customer service informed me that they have closed the issue and that they are done. No suggestions or offers to correct the issue and no apology for their delays. I have to hope that the seller will do what is necessary to correct the issue. Would have expected better and more compassion from their customer service people. I do not recommend Bosch if you want good customer service!

Quiet, water, energy saver, simple to operate. Excellent in cleaning dishes and leaves no spots. One of the best ones we have ever owned. Easy to trouble shoot and diagnostic. Simple to install, that even a child can commission.

If I could rate this business a 0, I would rate it a 0. I bought my Bosch dishwasher model number SHX4ATF5UC on 5/27/2015. On June 11/2015 I called for service and the service just finished from 6/17/2015 to 7/02/2015 - it almost took two weeks! Well thats not the point. The point is that even after the appointments, the dishwasher still wasnt working! I tried to call in today to swap my dishwasher for a new one, however they told me I couldnt swap it out because I needed to have had service with them three times on the particular item before I could swap it out with them. However, they did set me up with another service.

Bought Bosch dishwasher model shown below in July 2016. After a little over 2 years of normal use, the unit required $295 of repair work. Had to replace the control board (under warranty) and the heat pump (not under warranty). Bosch 800 Series 2434 Tall Tub BuiltIn Dishwasher with StainlessSteel Tub White - Model: SHX68T52UC SKU: 8862445. Called Bosch customer service to see if Bosch would cover the repairs. I was very disappointed with Bosch for not covering all repair work costs. I purchased this unit because of the reviews it got in Consumer Reports. A good dishwasher should not need repairs after so little time/use.

I have had 6 repairs on my bosch dishwasher in 4 years. The management does not stand behind their product. Do not be fooled. This is not a high end reliable company. Stay away.

I really like the new Bosch dishwasher we purchased. The problem is that the bottom rack flies off the grooves provided for it in the interior door frame when open for loading or unloading. No matter how we try, the rack seems to disengage from the grooves provided. There are no tracking mechanisms, just gravity holding the rack in place, so were wondering what were doing wrong. Has anyone else had this issue and if so... how youve dealt with it. Thanks.

When my Bosch dishwasher was 4 years old a safety recall was done at no charge. I had a similar problem again four more years later and called their customer help line to see what it would cost to have a service technician check it out. When I gave them my serial number and explained the problem I was having the representative said it may be the same problem as previous and as it was safety related there would be no charge. Their rate at the time was in excess of $100.00 per hour. I explained to the rep that I did not want to pay that much if there was a possibility it was not the same problem. She assured me that there would be no charge for the diagnosis. The repairman came and found that the electrical connection to the unit had shorted. He installed a new wire connector at no charge even though it was no fault of their product.It has been working fine since then and is now ten year old, but when it does finally die I will definitely buy another Bosch dishwasher. Their product and service has far exceeded my expectations.

When remodeling my kitchen my sister in law told me not to buy a Bosch dishwasher. She dislikes hers. We were buying all other Bosch appliances so we risked it. The dishwasher came unusable. The drum that houses the dishwasher and holds the water in was pierced in manufacture. It took us one month and many phone calls to get a Bosch technician out to tell us it was not repairable and authorize replacement. It then took Bosch 8 weeks to find a new replacement dishwasher and someone to install it. We live in Philadelphia, you could trip over plumbers in our neighborhood. Now it is less than a year since we have the brand new replacement and it no longer works. Waited 2 weeks to get a technician out to tell us that the pump, mother board and one other part have gone bad. Problem is they are not in stock so now we are one month into no working dishwasher (again) and still waiting for repair. Each call to Bosch is at least a 20 minute wait on hold (apparently they have a slew of problems to deal with) and it takes at least 3 phone calls to get anyone out to your house. Just dont do it. Save yourself the hassle.

Unbelievably quiet for a dishwasher. I didnt believe it was on or had run the first two times I used it. It also does the dishes sparkling clear WITHOUT the Finish product. Just the normal dishwashing detergent. Rave all the time about it as I unload it. Dont know how many features are necessary to wash dishes. A rinse if I have new stuff, I just want to sterilize and the regular good wash. The short wash tended to leave the dishwasher smelling of food after even though the dishes were clean. This does not happen on the regular wash so I think it has to do with running long enough to get the food completely down the drain. This is the only drawback: it is not as big as previous dishwashers I have had and the bottom rack is not conducive to glasses and bowls mainly just plates. We use a lot of mugs and glasses and bowls, so I need the majority of the dishwasher to conform to placing these dishes safely in line. Sleek and beautiful. No buttons or lights showing anywhere except a reflection of the light onto the floor when its running, which lets me know it has begun. If Bosch would create a rack that could conform to different dish size and shape, this would be the PERFECT dishwasher of all time. It is amazing in terms of the lack of sound and the sparkling dishes.

It worked for about 4 months. Then it stopped. Waited 10 days and Bosch repairman found small pieces of food in dishwasher and cleaned it - not warranty (owner fault). Said it worked fine and left. Tried to start it and found it didnt work. Waited 10 days. Bosch repairman returned; found more tiny bits of debris and blamed it on that. Surreptitiously replaced power source. Gave me second lecture about how no debris of any sort can ever go into machine. Machine worked for 2 washings and then broke. Waited 10 days. Bosch repairman returned and found more debris (2 tiny pieces of tea leaves, 1/10 of small fingernail and one small plastic filament about the same size). Same lecture. Replaced replacement power source. and left. Has worked fine once.I am left with the definite impression that the Bosch dishwasher is too delicate to be used as a dishwasher - that all items being dish-washed must first be washed by hand. So the dishwasher turns out to be an odd cabinet for storage. I am elderly and the bits found by the repairman would not be seen by me in any event. I am also left with the possible impression that the power source was broken at every step and the dance I was put through was designed to have me pay a $189 charge upfront, although it should have been covered by warranty all along.

Bosch Energy Star tankless hot water heater refused to start. 45-minute wait for tech help. Every fix they told me to try failed. Average time on the phone each time 1 hr 45 min. I went through the same dog and pony show each time. I was told to purchase a $50.00 part at their authorized parts house. Part out of stock. It took 15 days with express shipping. The part did not cure the problem. By this time we have gone one month without hot water (in the winter in Idaho). They stonewalled us at every turn. I finally talked to a female in sales who told me I didnt know what I was doing. In frustration I ripped out the Bosch and replaced it with a Rinnai tankless. What a nice unit - problem-free.And when you call, there is no wait, and their techs listen and answer each point. Not the negative attitude you get from Bosch. My best friend had similar experience with his Bosch dishwasher. Neither of us will ever purchase anything from BOSCH. As a note, yesterday I went to the auto parts to get an in-tank fuel pump for my Corvette. Needless to say, I didn’t buy the Bosch. I purchased the more expensive Delco. I also let them know why.

Nine months ago, we renovated our kitchen which included purchase of a Bosch dishwasher, SHX4AT75UC/14. I read about this dishwasher on the Consumer Report website. I couldnt disagree any more with CR. This dishwasher does a terrible job in cleaning dishes. There is almost always food residue on cups and silverware. I use a brand name soap and regularly fill the rinse agent reservoir. Bosch advertises this machine as a quiet. Its no more quiet than any dishwasher Ive ever had. Steer clear of Bosch - I will never purchase anything from this company again.

Very pretty piece of Appliance. Very efficient and quiet. Love the delay cycle so can set it for later times when hot water can be spared. Dishes come out perfectly clean. Bit pricey but worth it. I have other brand names but none compare to the clean dishes provided by Bosch.

We bought a high-end Bosch dishwasher from a big box store three years ago and have recommended it to everyone we know. We always loved how quiet it worked, how clean our dishes were, and the cool features Bosch has like the third rack for silverware. However, last week it just quit working out of the blue. Upon further inspection, the Bosch-supplied junction box had MELTED, along with the wiring. A quick Google search indicated that Bosch dishwashers develop mysterious and dangerous problems after three years... when they are out of warranty. As a matter of fact, check their recall record: my dishwasher SHOULD be part of the massive recall since the power box melted (the very problem they were seeking to remedy with the recall), but Bosch Customer Service says it is not. They (falsely) told me they would cover the problem anyway, but then the day the repairman came out, told me they would not only not cover it, they would not even ORDER the part I needed until I could provide proof of ownership. When I did, then they said they would not order the part until a written diagnosis was provided by the tech (who has other house calls to make?). I shudder to think how many more hoops I will have to jump through JUST TO GET THE PART, let alone who is going to pay for it. Ive worked my way up the Bosch customer service personnel list just to get to the same dead end. Bottom line: They have a neat product, when it works. But I wish I had known at the time that its not well-made, it will not last, and they will not stand by it. Oh, and it just might burn your house down as it almost did mine. BEWARE!!!

Dishwasher control panel markings have all worn off after two years. So you no longer can see power buttons or different cycles. Filed a claim with Bosch like many other consumers have done. Bosch says that they will not cover it and claims it is cosmetic issue not a operating issue. It is an operating issue since you have to take out the manual to know which area to push to run the dishwasher since all of the print has worn off the control panel. I have noticed a lot of other consumers have had the same issue.

It does not seem to dry outside well inside. I leave the door open at times to help it dry out. All other dishwashers I have had, have dried out inside when the dishes were dried. The dishwasher is so quiet, I sometimes have to check to make sure it is running, even though the buttons on the front tells me it is!

I purchased a Bosch dishwasher Silence Plus 50 dBA at Lowe’s June 2015. It worked for 1 month and stopped working. I had a repairman from Lowe’s come and fix it. It worked for another few months and stopped working again. Had another repairman from Lowe’s come and he left without fixing it because he didnt know what was wrong. Another repairman (#3 so far) came out and says he knows whats wrong with this model, there is a defect with the door latch. He fixes it. Works fine until a few days ago stops working again. Of course its now out of warranty so I will have to pay to fix a dishwasher that is a little over 2 years old. I wish I kept my old noisy dishwasher instead of this piece of crap. Has been nothing but trouble and I will Never buy another Bosch product again. Dont believe the hype. It is also hard to load the dishwasher as the racks are too narrow and it didnt dry the dishes well either.

Purchased the Bosch Dishwasher SilencePlus 44 dBA model during a full kitchen remodel. After using the dishwasher for 30-days, it was returned in exchange for a Kitchen Aid model. Chief complaint (for us) is the dishwasher remains wet inside after washing dishes and never dries out. Dishes remain damp and not fully dry. Tired of leaving the door open overnight to let the dishwasher dry. During the time we had it, because of the inside not drying, a musty odor is becoming noticeable. With this wet condition and closed, we are concern about it developing mold. Absolutely would not recommend this model or manufacturer. In speaking to the appliance representative where the dishwasher was purchased, the rep indicated that this remaining wet issue about Bosch dishwashers is very common and others have voiced the same complaint.

I bought two Bosch dishwasher, one broke down and the other stopped cleaning the dishes.

We had this dishwasher for 12 yrs with no problems until this month, it quit. Parts have been discontinued. The dishwasher looks brand new. All stainless steel inside. A shame it has to go to waste.

Model # B22CS80SNS/01 - First catastrophic failure of fridge in 2013 resulting in over $700 loss of foodstuff. Case **. Replaced ice-maker in mid-2017. Second catastrophic failure in Thanksgiving Week 2017 with over $1000 loss of food products. Case **. Contacted Bosch and was promised that they would schedule a diagnostic check on the appliance. NOTHING has been done three (3) days later. Representative Ishtiaq ** actually DECLARED TO ME THAT THE FRIDGE WAS APPROACHING ITS USEFUL LIFE OF SEVEN (7) - YES, 7 YEARS! Im now getting ready to dispose of the dishwasher. I cannot afford a $1700 fridge every 7 years and a $600 dishwasher every 4 years. Not to mention the loss of food products and having to put up with the lies and poor Bosch customer service. You have been warned.

I bought a Bosch dishwasher and soon after the warranty expired, the plumbing in the dishwasher, not my house or the feed to the dishwasher, leaked and ruined my expensive wood floor in my kitchen and dining room. In addition, the water leaked down into the basement and destroyed the ceiling, walls, and carpet. No-Leak technology that Bosch markets is all a lie and **. Dont waste your hard-earned money. BUY AMERICAN!!!

We purchased a Bosch dishwasher from Lowes in October of 2016. The configuration was somewhat clunky but we dealt with it. We followed all manufacturer recommendations for use and had no problems until April 2019. After loading it and running it the cycle ended before it should have, when I opened the dishwasher it was full of dirty water and the dishes were not clean. I checked the book and online. Followed the directions to empty the water and check the filters. There was nothing blocking the filter. I tried to run it again, stopped after 10 minutes again full of water. Again followed the steps. Called Lowes. Was told that since it was more than a year old I needed to contact Bosch. I contacted Bosch who claimed the problem appeared to be in the control module. They offered a few (3) Bosch Authorized Service Centers, I called the one that was only 30 miles away (closest), after 30 minutes on the phone with model number and serial number they told me the part I needed was no longer available and if I wanted a service call it was $100 up front and they could not get here for two weeks. My husband found the correct part online, ordered it from Bosch ($110 plus shipping), he installed it and the problem was still there. You turn on the dishwasher and it runs for 30 seconds, then claims it is sanitized. We then called a different repair company and they could not figure out what was wrong. We went back to Lowes hoping for at least the offer of a discount from a new dishwasher. No support, they said we should call a local appliance repair company to fix it. I told them I would call a local appliance company to sell me a new dishwasher. Apparently 30 months is the length of time a dishwasher is supposed to last. Very very disappointed with Bosch and with Lowes.

I bought a Bosch SHE3AR7UC Ascenta dishwasher about 6 months ago after my previous low end unit got too noisy after 9 years of service to me and more to the previous homeowner). Given the price and ratings, I expected a trouble free appliance. Yes, it is quiet. But it arrived with internal damage and when I called them, they said they could replace the bent up tray. I said I was uncomfortable with that, as I didnt know what other damage may have been caused. I was not given a choice so accepted their offer. Months later, it has failed about 6 times, and is now unusable. Error 15, 24, and sometimes wont reset or power off. The repairman comes in a few days, meanwhile I am handwashing dishes after spending 800 bucks! And they wont replace it, despite having shipped me a damaged unit. Customer service on the phone is also poor, unless you get past the front line folks. I will never buy Bosch again.

This dishwasher does a great job cleaning the dishes, it is pretty quiet and it looks nice. I think the top rack couldve been better configured, it doesnt accommodate glassware as well as some others Ive used and the rack has to be pulled way out to place items in it.

It doesnt dry plastic and its hard to fit non-standard dishes like Tupperware containers. It would help if the spaces to put things were more adjustable, and a rinse and hold cycle would be nice. Also, the appliance should give a warning if something is preventing either of the arms from spinning,

We bought a Bosch dishwasher she68t55uc mid 2014. It has been great but all of a sudden last month December 2016, the dishwasher started making a squealing sound. We called and a repair man came. He chipped my counter which I had to fix, he had to break the door hinge because it was fine before he came, but after coming twice to repair it, the squeal is still here. Said it was the drain pump, so they replaced it, but it still squeals. They admit they are not familiar with working on Bosch but Lowes picked them to work on it. Not sure why. So Lowes will replace as under extended warranty, but I hope to pick a kitchen aid instead. I had a Kenmore elite for 18 yrs and it was still working when I replaced it with the Bosch, but it had become too noisy over the years. But it was a great one!! Wish I had bought another Kenmore.

Similar experience to what has been described. After 15 months the dishwasher would not drain - E 24 error message. Followed the advice online and cleared filter, checked impeller, etc. No success. Now there is an E15 error message and the drain pump will not turn off. Very dissatisfied with this purchase. Had an ASKO that worked for 16 years without any issues at all.

3 year old ceramic cooktop has cracked in 3 different areas. No trauma or excessive use- just a retired couple that occasionally cook. Bosch will NOT even entertain accepting responsibility, will not even converse or review the complaint. BUYER BEWARE. Also, I have a Bosch dishwasher that I will never even use because it stinks, takes too long for all cycles, and doesnt do a good job. This is a replacement for the first one that didnt work properly. I will never buy Bosch again & will vigorously persuade others not to.

Quiet, does a great job, lots of room, 3 tiered. Heavy, regular, eco, normal, express, and rinse cycle with delay, half load, delicate, sanitize and extra shine options. 3 racks, top for cutlery, middle for cups and glasses, bottom for pots and plates, and more cutlery. Very efficient use of space. Digital display. Time remaining feature really handy. Stainless steel. Model SHE68T55UC/03. Nothing bad to say. Best dishwasher weve ever owned.

Purchased a Bosch 500 dishwasher from Lowes in June 2020, after a few weeks something in the door broke and door when opened made a pop sound and the door fell completely to the floor! Instead of returning it to Lowes I pursued calling Bosch warranty services for in home repair. They came and replaced a rope inside the dishwasher that lowered the door. A few weeks later it broke again! Repairman came out, ordered another rope and said he would be back when part came in. Weeks later they returned and repaired it again. A couple weeks later it broke again! Repairman came and said company said to replace the rope with a roller? A couple weeks later, you guessed it, it broke again! I called Bosch and told them I wanted them to replace the dishwasher that it was ridiculously unusable! I had to wait for them to approve replacement of the dishwasher which was a few more weeks, in fact I had to call them numerous times, each time waiting an hour or more on line, then was asked to email proof of purchase which I did. Two weeks later still no response, I called again waiting over an hour on line, to be told they didnt see my email, so I made them stay on line while I resent it to them, I said I wanted to speak to management and they said no one was in the building, then I was told I would be transferred to management on the phone. After about an hour on the phone, they found my email and said I needed to wait on management to approve replacement, I said, I thought you were management, she said yes but it has to be reviewed! To try to shorten this complaint it was back I believe in October when I first called to replace this unit, it is now Jan 21 and I am still waiting. I called them today 1/9/21 and was told there was nothing on my account to update me with.

We bought a dishwasher nine months ago and it hasnt worked properly from day one. Parts were replaced twice and it didnt fix the problem. The repair person tried his best even calling for additional support but I guess no one knows how to to fix it. It stops working and maybe after 12 hours or so it will restart. Once it is working it is fine but that is not what you want. I have just hung up from being on hold to get another repair ticket for over 50 minutes and no one picks up at their end. I strongly would discourage anyone from getting a Bosch product.

Bosch is very high quality and designed very well. This is my second Bosch and have never had a problem with either one in over 6 years of use. Absolutely stone quiet. You have to check if the light is shining on the floor to determine if it is on. Best dishwasher I have ever used.

Bought a new Bosch dishwasher, when the tech installed the dishwasher it was found to have a fatal error! This was a manufacture defect! Bosch refused to replace unit! Company recd an F from BBB!! The companys customer service was worthless, just like their warranty!! Buyers beware of buying the high-end Bosch!!! You pay high you receive very low quality!!!

The online registration doesnt work. So I wasted about half an hour trying it several times and calling the help center. How frustrating! Then I find out that you cant call anyone for help with online registration or to let them know it doesnt work. To make things worse, I asked not to get ads and information in my email account, but I started getting it immediately from a no-reply address with no unsubscribe capability. I havent even tried using the dishwasher yet, but so far Bosch has blown it.

We just turned away our second delivery of a Lowes special order 300 series Bosch dishwasher due to damage. Really... is it too much to ask for an indented face on your $700.00 dishwasher these days? Yes, it is being shipped to Hawaii to the tune of a 6-8 week delivery time and many people have handled it in the transportation process, but I believe much has to do with how Bosch is packaging the item with only thick cardboard frame pieces on the 4 ends, styrofoam corners on the top and thick plastic wrap holding it all together. There is no protection to the face or sides. For an international company, you would think they would be more conscientious about how they protect their product before it gets to the end user. Will have to think seriously before I order a third one!

We bought our Bosch dishwasher in 2012 because we heard they were the best from the salesman (I think it was because he got a spiff for selling that brand that month). I am sorry to say that the dishwasher is leaking due to a defective valve. Bosch customer service claimed our dishwasher is “old”. They also state that their dishwasher life expectancy is only 10 years now. Hmm. My last KitchenAid dishwasher turned 15 years old when we sold the house and the owner said it went out finally after 20 years. My GE at our other house is still going strong after 14 years. Bosch is not what it use to be and their customer service manager is rude. When a company has it in the back of their head that their appliances are pretty much done at 10 years that says something about their philosophy behind building them. Just saying.

My Bosch dishwasher smells. Bought at Best Buy. I see another review June 2016 a few days ago has the exact same issue. It smells no matter what I do. I wish I had not bought it. The Bosch company was kind and offered to send a technician for free, but I see other reviewers have the same issue with no solution. It just plain stinks after each wash, even after cleaning the filter after every wash, using the recommended brand of detergent pods, and paying more for cleaning fluid every couple weeks. My dishes stink, especially the glasses. When I drink, it smells like dead fish in my water glasses.

Not a bad dishwasher when working, but as others here have noted, eventually the heat pump and control board on many of the Bosch needs replacing. This was quoted as $550 parts and labor using the Bosch recommended service company. This is quite insane, and a new dishwasher was purchased rather than run the risk of incurring this cost again at some point in the future.

The plastic end of our dishwasher handle cracked, but I caught it before the handle became loose and broke off completely. It was still under extended warranty and Im happy to say Bosch sent out a repair person with the $5 part (2 replacement ends) and fixed it without cost to me. The repair guy told me it is a known problem and gave me the extra end to use if it happened again. I love everything else about the dishwasher and have had no problems with it after 8 years... yet.

Quiet. So quiet only a red light lets you know the dishwasher is running and a faint subtle beep alerts you as to when the cycle has completed. The dishware that it cleans comes out looking like new. Highly recommend.

New home purchase with Bosch dishwasher and I have always heard good things about them....Wrong! The rack does not connect to the door and falls out all the time...breaking dishes! I cant believe Bosch would allow this, as it is a major problem! I get angry every time I load and unload the darn thing and would never purchase another no matter how well it would clean! It does a decent job cleaning but if the dishes break, whats the point?

I have a very small dishwasher because of my space. This model is the latest model and works really well. I like the fact that there is a separate cutlery section. I am satisfied with the performance. Dishes are cleaned well if the temperature is high. The bottom and top rack dont fit tall dishes. So I would prefer a bigger dishwasher.

After roughly 4 years my Bosch dishwasher SHE4AM16UC/03 stopped working. First, the detergent dispenser door stopped opening, then wash cycle would short into a few minutes of activity, no real washing, and going straight to the Clean light. Bosch advertises its warranty for parts as 5 years, which in all practicality is not usable, because to get a faulty part for free you have to have a technician over to diagnose the problem and make repairs. The price is $99 for a visit fee and $120/hour labor afterwards. In my opinion, Bosch does not provide efficient warranty support for its appliances. It should be clearly stated as 1 year, not 5 years for the above reason. The dishwasher is poorly made and is a disappointment. I had units that never required any services or repair in 30 years from different manufacturers. I will not buy another Bosch appliance and hope that my experience with this dishwasher and the company will help other buyers make informed decisions.

We bought a Bosch dishwasher SHX series 3 years ago that needed the recall fix. After an hour on the phone trying to get a service call, the repairman was slated for 7am to 5 pm window. When he got here he switched the power cord but the dishwasher did not fit back in slot due to the special new cord. He said I should call an electrician to fix this issue and left. Now I am waiting to pay electrician to fix what the Bosch repairman left me with. BTW the fire and overheating claims started years ago, before we bought the dishwasher, it was not released on the internet that there were serious issues with these devices. I guess Bosch wanted to see how many claims came in before they issued a recall.

This dishwasher is so quiet I often don’t know it’s running. If it wasn’t for the red light that shines on the floor to let me know. I wouldn’t!! I love it. I like that it has adjustable racks and a third upper rack where I put sharp knives so my dogs don’t get hurt if they lick the dirty dishes. Dishes come out clean and shiny.

Bosch dishwashers have a upper spray arm that often falls off. They have a small easy to lose plug that holds it on. They will not let you just replace the plug or as a courtesy send you one. They force you to buy a new spray arm. You would think that this company would want to back up their products and replace a small plug at the cost of losing future customers. They do not care once you purchase their product but look for more ways to get more money. Very disappointed.

I turned on the dishwasher, theres lights and sound, but no water filled on any cycle. I smelled something burning but saw no flames or smoke. I did not think it was the washer till reading here. The washer was installed on July 2005. Sounds like a planned obsolescence. After reading all the complaints, I have decided not to call for repair. I will simply replace the dishwasher with another brand and wait to hear about Bosch going out of business or a class action suit that will last forever. It is good there is a forum of consumer opinion. Instead of buyer beware, it is now provider beware. Hooray!

Purchased a Bosch dishwasher. A few years later, the rinse aid section keeps opening up and actually a section broke off as seemed to be dried up. Also a push buttom from the ignition control panel is broken. No replacement part can be found because no longer being made. It was replaced once as a manufacturer recall soon as being purchased.

When we went shopping for a dishwasher, we want that first of all got the dishes clean without rinsing and it had to be quiet. We bought a Bosch and my friends & family can’t believe how well it works. It’s fantastic. It gets everything so clean and we forget it’s running because it is so quiet. We recommend it to everyone who comes over.

Despite college and graduate school, I was unable to get the machine to wash and dry dishes while following the written instructions each time I tried to use it. After three years of wrestling with the problem, I finally felt so defeated that I had had enough and replaced it with one by another manufacturer. This experience cured me of buying Bosch.

Our 15 year olds Bosch dishwasher with a custom cabinet to match our cupboards is the best dishwasher we ever had. The adjustable upper rack can hold a 9 and 1/2 in tall wine glass and with adjustable rack tines makes loading the dishwasher a delight. Just recently we had to have the circuit board panel rebuilt since replacement is obsolete but its worth every penny. When this dishwasher goes I will definitely buy another Bosch dishwasher now with a third rack available.

After examining the reviews on this site, coupled with my own experience, I suspect today’s Bosch products are not the quality they once were. We were satisfied with two prior Bosch dishwashers, however, two years ago we purchased an expensive new Bosch dishwasher to replace an aging one. After being gone for several weeks, we returned to find our dishwasher inoperable. Calling customer service was a frustrating experience as they could not send a certified repairman for almost a month...that’s a lot of dirty dishes. They then referred us to a local repairman who could visit a week later...perhaps they have too many repairs to perform? Today I was informed that I face a $400 repair on an expensive two-year-old machine… Inexcusable. I would not recommend a Bosch dishwasher in the future.

This dishwasher is too quiet for me. I cant hear when it is running like my old Kenmore. If it just had a tone when it started and quit I would be happy. All the buttons are hidden in the door so I cant even see those if it is on and running. Other than that it is very good.

Bought floor model from Lowes. As a Lowes employee I am well aware of Lowes deficiencies and should have expected that they would sell a returned item without the parts needed for installation. Boschs do not direct wire; they need a custom connector for the electrical connection. But I called Bosch and told them the parts were missing. Their rep took all my information and promised to send them. Then they emailed back to me (which I failed to notice) and stated their supervisor (super ** or super **) stated since it was a floor model I would have to take back their promise and I would have to pay for the parts. Did not include part numbers, how much, etc. to make it even harder for me to order. This is causing a 10 day delay in installation, etc. Just know Bosch which wants $800-2000 for a dishwasher is willing to sell their reputation for some parts revenue. Thought these Germans were smarter than that but obviously the South was the wrong place to locate their plant. Obviously I am very pissed off about this.

Its the worst mistake my wife and I ever made, buying a Bosch dishwasher! It has never cleaned dishes from day one. You have to put 1/3 of the dishes back in or wash by hand. This was a very expensive dishwasher. We would never buy a Bosch product again.

I used to be a happy Bosch customer. I had a Bosch dishwasher for 10 years and liked it so much that I even recommended Bosch to my friends. Last year I bought a 500 DLX model. From the beginning I could see that the new machine did not clean my dishes as well as the old one. I have done everything the manual suggests and I am still dissatisfied with the performance. When I called Customer Service today the woman was not at all helpful, especially when she saw that I am two months past my 1-year warranty. I strongly object to the warranty starting when I purchased it. It was installed on Jan. 22, 2015, so it has been in use less than a year. It looks like I am stuck with an inferior appliance and I will not recommend this brand to anyone ever again.

Followed manufacturers instructions, bought the recommended detergents. First time every time leaves dark black scratch marks on every dish. Doesnt clean well, have to pre-rinse everything. Leaves lots of water on the glasses and I have to dry whatever it washes. After all the research I did and $800.00 later, this is the worst dishwasher I have ever had. I should have saved $450 and bought a GE or Whirlpool. Wont buy another Bosch thats for sure.

I purchased a Bosch dishwasher Model SHP65T55US thru Appliance Connections online. The item arrived with no dings, dents to the box - nor on the outside of the dishwasher. It was installed. We were able to use it for approx two weeks and the door all of a sudden wouldnt seal. Called Bosch & they gave us service repair places none of which wanted to repair the dishwasher as according to every single one of them - Bosch does not pay them enough for warranty work. This process took about a month - where Bosch ended up making a deal with one of the repair places to have them come out and repair the door. In the meantime, I took out the top rack & could not get it back in again. So I thought I would let the repairman do it. He came & fixed the door but could not get the rack in. He told us that it is a warranty issue as the top of the dishwasher was bowed. Bosch refuses to admit it is a warranty issue - they said that it is inspected before going out. This was missed by Bosch, by Appliance Connections and by us - until a Boschs Certified repairman informed us that it was a warranty issue. Bosch insists it is a shipping issue - how can that possibly be when it was bowed on the INSIDE... with no dings, dents, scratches, anything on the outside of the dishwasher. Must be a miracle that shipping caused a indentation on the inside. WOW... Really.

We bought a new dishwasher in June 2012 and it no longer works. We have had the engineer out and it will take at least a week to get a new door lock and it might not be that, it might be sensors or door, etc. I paid a lot of money for this appliance and I have a Bosch washing machine which is over 3 years and has never broken down. I even recommended it to a friend! Now, I have a machine that is 3 months old (2 weeks of that we were on hold) that is no good. I have been sold a pup and I know it’s not going to be working more than working. When a machine is that new, surely it should just be replaced.

I have owned my Bosch dishwasher for 4 years. The first one I received was replaced and I lived with it. Sometimes I just want to cry at the poor job it does and other times I just wash the dishes by hand. I am not a plumber but I have learned to remove the wands and clean out the openings so the water can pass through. Yesterday I had a dinner for 10 guests and when I took out the fancy glasses they all had to be washed since they were not suitable for company. I am heartbroken about this purchase. Any suggestions?

I have been an advocate for Bosch for over a decade. We purchased our first dishwasher in 2008 and it was awesome. I cant tell you how many people I referred to purchase Bosch products. We recently purchased a new dishwasher in mid 2015 (SHX68T55UC 24 800 series built in) and it is built super flimsy and has given us problems on multiple occasions. I was getting tired of troubleshooting and recently it just stopped working altogether. I contacted Bosch customer service and basically they said sorry not on warranty anymore. It will cost you $125 for a service call + $30 for every 15 minutes of labor + parts. This is just wrong. I could not be more disappointed with the quality and service of Bosch. A $1,000.00 dishwasher should last more than 2 years wouldnt you agree?

A few years ago we bought Bosch green dishwasher. That means it uses relatively low (below 100C) temperature to wash and dry. Thus various microbes are not killed and the dishwasher sanitized. Finally, the water which always should be in the dishwasher gets nasty smell. Who was so stupid to create such green stuff without option to use normal washing and drying temperature not the green? Do not buy Bosch as you can get something stupid like green microbe friendly appliance.

Im a real estate developer. Ive put Bosch appliances in homes Ive sold and my personal residence. Dont be fooled by the Bosch name. The product is cheap, easily malfunctions, lacks longevity and doesnt work properly. To top it off the customer service representatives are rude and somewhat arrogant. I would rather wash my dishes in the rain, cook my meals on rocks and sticks and freeze my food using store bought ice rather than buy Bosch appliances again!

Bought a Bosch dishwasher. Found what I wanted and went to Lowes. Made it clear I didnt want the third rack. Said I couldnt get the one I wanted in white, it only came in stainless steel so we went up a model. Looked it up and said I couldnt get that one in white so we went up another model. So they delivered and installed it and when I looked it had a third rack. We use tall glasses and I am use to my Maytag having room for tall glasses and big cookie sheets and even gallon jugs. They dont fit so everything but glasses get washed by hand. Sorry its quiet, new so no problems but doing dishes by hand.

Very quiet dishwasher - I think quietest on the market. It also has a fail-safe to prevent leaking. Was easy to install - I was able to do it myself. The top row cutlery rack is also a great feature to have.

Our dishwasher line broke and ruined the kitchen. Boschs warranty on their appliances have the least desirable service and not dependable products. Washing, drying, noise and energy use werent what I had expected from the reliability of this product.

We remodeled our kitchen/dining room last year. Bought a Bosch dishwasher. Absolutely love it! The quietness, the efficiency and its beautiful! A little more money than other brands but definitely worth the quality.

Upon repairing my dishwasher, the repairman punctured/broke a different part than the one he was repairing. The company made no effort whatsoever to repair the damage in a timely manner and did not return for 2 weeks to fix the part he broke. I called the company throughout the process and no support was given. I was shocked by this poor performance. I had heard they are a good company; however I will never purchase anything from Bosch again.

The control board went out on a 3 year old dishwasher SHX46A05, 5 year warranty. We were denied warranty service unless we paid a company to come out, test the unit, then pay them again to come out with the replacement part. I figured out what was wrong in 1/2 hour reading online. I offered to send them the defective part and they could test it at Bosch and save us $100s. They refused, denying us warranty coverage on the parts unless we payed labor.

I purchased a Bosch Dishwasher (i.e. total cost $$857.98) which was installed in Dec 2017. About 3 weeks ago I was receiving error messages as well as the machine skipping cycles and stopped. Given that one of the error messages was E24 the Bosch authorized repairer wanted to order a pump for the machine to save me from minimizing the number of trips he would need to be made. May I add the service charge would have been $180, labor and parts extra given that the pump was outside of the warranty. After ordering the pump, I receive a message that the pump is in. But of course it was the wrong pump. I will not bore you with the details of the story but after a lengthy conversation, I told this company to NOT come at all and will find another Bosch authorized dealer. Well, I did, he promised to come, waited for him and he never showed up, did not call even though I left several voice mails, etc. Bosch kept saying we need a diagnosis but it sure is difficult if there own people do not show up as promised or have excuses about the wrong pump being ordered, etc.I provided all the detailed information that Bosch wanted. This evening I received an email from them telling me a decision had been. I doubt if this case was escalated to management as I requested. I called Bosch (25 minute wait) to find out what the decision would be given that they emailed me and said decisions cannot be provided by email or voicemail. The Bosch rep said they were going to do a big favor and as a 1-time courtesy provide the parts but I still would be responsible for the service call and labor. BTW, the issue in all likelihood is a control panel which has a 5-year warranty. Or in other words they did nothing except to ensure that I will never purchase a Bosch appliance again. If there would have been a pump issue the retail price is $30.05. Such an offer from Bosch. Bosch service providers are few and far between. And from my experience they are totally incompetent. Bosch sold me a lemon of a dishwasher and has failed to provide any type of concern for their customer.

Because of good reviews we purchased our first Bosch. We were told how durable and outstanding they were. A one year warranty was given with the purchase. After 3 months we had problems with the control panel. Then the pump malfunctioned and a new pump was installed. Within this year we have had more water in the bottom and not pumping out. Called Bosch and they had their certified tech....hmmmm who made three appointments and never showed up. Then when he came it was for a whole five minutes to say we needed a new pump. Three weeks later he came and installed a new pump and was there a few minutes, never checking the complete cycle. It still doesnt drain out, so we called our own tech and he informs us that it is now a complete computer board. Oh we also have had to have our racks replaced as they rusted. Then the new racks dont match and dont have a track to stop the dishes from rolling out. We are through and have made a whole family pledge, never again a Bosch… dump Bosch from our lives and buy American who treats their customers with respect.

Super quiet machine. It cleans well and the stainless interior stays bright with a little vinegar added once in a while. The dishes are clean and it is reliable.

The compressor on our Bosch refrigerator seized after just 7 years. The cost to repair was more than we paid for our new refrigerator - NOT a Bosch, a Frigidaire Gallery. Stay away from dual evaporators - sounds nice, but its too complex for the government-mandated efficiencies. (The Bosch dishwasher is great.)

We purchased a home with a Bosch dishwasher. The previous owner did not leave any paperwork on any appliance. The electronics in dishwasher door started a kitchen fire. The insurance company will take care of the kitchen damage, but will not replace the dishwasher. The dishwasher replacement is completely our responsibility. When I called Bosch to see if they would at the very least give me a partial credit toward the purchase of a new Bosch I was told by Representative Kayla, and not very sympathetically, that since I didnt have any paperwork on the original purchase they would not do anything for me. Basically too bad, so sad. Well guess who will not purchase another Bosch product.

I currently use a Bosch SHE4AM dishwasher. The reason the Overall experience is lower than the other ratings is that I have several dishes that just dont fit well in this dishwasher. It cleans well, doesnt leave spots (I do use a rinse agent) and dries the dishes well. And it holds lots of dishes if they are thin. If your dishes are chunky, you will have difficulty loading them and wind up washing more often with fewer dishes in the racks. I would recommend a Bosch dishwasher and will buy another, but I will probably take some dishes to the appliance store with me to see how they fit.

Does a good job cleaning dishes. Its quiet and has plenty of adjustments to accommodate different size dishes, pots and pans. The most annoying thing is starting the washer cycle. You must press the start button for the EXACT length of time or it wont start. Hold it too long (more than about 1.5-2 seconds) it wont start, hold it for less than 1 second, it wont start. Over the past few years Ive gotten the timing correct so that it starts about half the time without trying a second or third or fourth time. (Gets very frustrating at times and you feel like punching the damn thing). Also, the door handle trim broke not long after getting this unit. Thats annoying but not worth fixing.

Our old dishwasher pump failed after 17 years, so we decided to replace the dishwasher. I spent a lot of time investigating different appliances, and we decided to go with a Bosch. It hasnt turned out so well. First, we had constant horrible smells coming from inside the dishwasher. We contacted Bosch, but they didnt advise of any fixes. We saw on the internet that this was a common issue with Bosch (after we owned it). We did finally find a solution by changing the location of the drain line and where it ties in to the garbage disposal. I would have thought Bosch could have offered that fix, but they didnt. The second event has been disastrous. Theres a valve on the bottom of the dishwasher, not sure if it is the drain discharge valve or a water inlet valve. We wont know until the repair person that Bosch is sending takes a look. We accidentally discovered that the valve has failed and is leaking (again, we are seeing this complaint on the internet now). This valve failure has ruined our hardwood floors as well as the finished ceiling in the room below. We wont know how extensive the damage is or if mold is present until we pull up the hardwood floor. We are guessing that theres thousands of dollars’ worth of damage to remove and replace the floor and the ceiling below. I have no idea what mold remediation cost could be if we discover theres mold. I thought I was getting a high end appliance that would be trouble free. I would have saved money by replacing the pump in the old dishwasher. Since this seems to be a common problem, Im surprised that Bosch didnt contact us to replace this valve versus allowing a faulty part to ruin our home. Bosch has opened a claim for us and is sending a person by to inspect. We will see how good their customer service is with regard to this issue. More to follow.

I wish I could give no stars. My Bosch dishwasher broke after 3 years. Customer service said Oh well. I had a tech come out 5 times. They said these machines are very expensive but horribly made. It can’t be fixed! Stay away from Bosch!!!

It performed much better when new. Now we have to pre-wash everything because the dishwasher no longer removes dried-on food and sticky residue. I keep the filters clean but it is just not washing as well as it used to. Could be that hard water and non-phosphate detergents is partially to blame. Very quiet compared to others. It has rinse and hold, pots and pans, and other useful cycles. Configurable rack partitions and top shelf fold-out utensil holder offer lots of loading options. Like most average dishwashers this one does not have enough top rack clearance for tall glasses. Looks sharp with no outwardly visible controls. Stainless steel front is nice but difficult to keep clean. Pro: Still running after 10 years of daily use. Tub and racks still in perfect condition. Con: Rinse aid dispenser door no longer stays closed. Detergent door stopped latching after a couple years... fix required disassembly and cleaning. Ability to clean dirty dishes has degraded over the years.

We were having issues with our Bosch dishwasher, up to this point for fifteen years its been great. Bosch informed us there was a recall on that model and offered us a 30% discount on a new model. That happened in mid-February and it still has not shown (its now August 2021). We have tried to reach out and see what is going on; youre on hold for at least 30 minutes, then you speak with someone who has no idea how to track down the issue. Is this really how you want to run your company Bosch? Honestly, as pathetic a way to treat customers as one can imagine. Id cancel the order but weve already paid.

It does not clean dishes as well as other, cheaper DWs weve had. Doesnt have any features I find useful. It holds less stuff than any others Ive had. It is modern and nondescript looking. It is very quiet - you can hardly tell its running. That is the only thing I like about it. It doesnt clean well, but has a very long cycle, well over two hours. It doesnt hold enough dishes, so has to be run daily. The worst part about this brand is the customer service. It is the worst service I have ever experienced in my life, and I am 65 years old. I have spoken to several of their service people, and all have been unbelievably awful. One of them was so abusive she had me in tears, and I do not cry easily! I will never, ever, EVER, buy another Bosch product again!

Bosch 800 44-Decibel Top Control 24-in Built-In Dishwasher. This is my first Bosch dishwasher. It is Super quiet, you know its running due to the led light that signs on the floor. It seems to clean very well. We use the cascade platinum pods and rinse aid on auto wash. All works fine. The annoying stuff, the power cord is like 8 long so you will have to replace the cord with a six footer unless your outlet is directly behind the unit on lower right hand corner. Salt for the water softener will have to be ordered online and shipped to you.

We bought a Bosch dishwasher from Lowes 2 years ago thinking it was supposed to be the best. Far from it. It doesnt get dishes clean, runs forever, smells horrible, and the soap dispenser wont open. The only positive is that its quiet. Its REALLY quiet now - weve given up on it and are washing our dishes by hand so they get clean. Pathetic.

The Bosch dishwasher doesnt dry plastic items. So the moisture in the dark dishwasher leads to bacteria growing - especially if you leave food on the dishes (after scraping). It can lead to a wet dog slobber taste on glasses. You need to wear a hazmat suit to clean this dishwasher. The bins for cutlery and the plastic and metal filter are made of a rough texture which collects food particles. It is nutty to have to wash plastic items by hand, clean the rubber around the door, and scrub the interior parts of the machine. I could wash the dishes by hand and do a better job and faster.

It gets the dishes clean. Thats all it does... cleans dishes. Im very happy with the results. Third (top) rack for utensils or silverware -- no more bending to load the silver, its waist height and sooo easy to load then transfer to drawers when cleaned. Besides the absolute quiet of the machine the silverware rack is my favorite feature! Its 24 wide -- standard full size under counter DW. Clean lines, Stainless steel finish, Control panel is hidden. There are a couple of options for handle/no handle. I paid slightly more than most major brands -- and it was money well spent. This dishwasher is so much better, quieter, more convenient than my previous two.

This is the best ever. Its quiet, good looking and cleans dishes spotless with no need to scrape. You wont be disappointed. Friends and relatives are amazed when they see how dirty they are going in and how clean they are coming out.

The dishwasher pump stopped working after approximately 1.5 years. Cost for labor and repair was quoted at $340. I could buy a new dishwasher for that price and it probably will not be another Bosch. Customer service is awful. They keep you on hold forever and it took one week for them to get a technician out. Disgusting. I have never written a review before, but people need be forewarned about the bad quality of this dishwasher.

Purchased this Bosch dishwasher on 2/15/2013 from Sears with an extended warranty and with several service calls we are still having issues with it. The digital operating panel is not working. It will not shut off the dishwasher. Today I finally manually turned the dishwasher off... it had been operating for over 4 hours. Can you imagine my electric bill with a faulty Bosch dishwasher. I am also concerned about it causing electrical problems.

We purchased four Bosch appliances in January 2011 and by November 2011, there was rust on them. Our fridge looked like someone sprayed the rust on it. It is that bad. We contacted Bosch and they sent a service person to look at it and confirmed the problem. He said that the appliances werent 100% Stainless steel because he tested it with a magnet and there was some magnetic attraction. Anyway, he then tried cleaning it per his instructions from Bosch and the rust remained. We contacted Bosch about what the service man said and then was told that the appliance were only warranted for 30 days for cosmetic defects and we should try cleaning it again. We tried cleaning again this time using a very fine steel wool. Some spots were removed but still left a residual stain but many, many spots the rust remained. We then contacted Bosch again. They asked us to send pictures and then they offered to give us 50% off replacement parts as their solution to the defective appliances we paid full price for. This is not the answer we expected from a company who sells what they call top of the line appliances.We were told that the problem of rust was because our condo is on the ocean in FL I cant believe that everyone living on coastal America has had rust problems on their appliances with in a year of purchase. Our Floridian neighbors dont seem to have this problem with other brands. Also we had purchased Bosch appliances for our CT home in 2007and have no rusting problems and we live a block from the sea. I read on rekitchen.com that Bosch warranties against rust on dishwashers. This obviously is not true. From what Ive read here, Bosch does not live up to their reputation!

New dishwasher from Lowe’s was delivered in April. Noticed it did not close securely like other models. The machine began to quit running during operation. Finally figured out the door was opening interrupting the cycle. Then it might run over 3 hours and sometimes would not drain. Over next several months Bosch repairman installed new latch. Didnt help. Lowe’s serviceman installed new closing mechanism. Worse than before. Will only run with a chair shoved into the door. Contacted Lowe’s and Bosch several times. Still not resolved.

Works like a dishwasher should! No rinsing before loading dishes. It's so quiet, I forget it's running. Exterior is very sleek. The capacity is unbelievable. It will hold all dinner dishes, serving dishes, pots/pans for at least 2 full meals for 4 people...and then some. It cleans my stainless cookware to a perfect shine. So glad I went with Bosch.

As far as new dishwashers go, this has outperformed all of them. No appliance is perfect, but this one comes close. Auto was, and half load are very handy and are used the most. Rinse only and heat dry are missing features Id have liked to see. Handles nearly everything I own as far as cookware. Black and beautiful! Seems to go through a lot of rinse aid. Even when programming it to use as little as possible. Also, filling the rinse aid container is a hassle.

Just as some other reviewers stated, my dishwasher door wouldnt close after one week and have been in limbo between Best Buy and Bosch. Bosch and their factory authorized technician said it is Best Buys installers fault and need a second opinion as to whether to fix or refer back to Best Buy and have referred to another technician. Bosch stated that they cannot take responsibility if its an installation related issue. You would think that Bosch would take responsibility for their product and then take up any installation and other problems with the retailer. But you would be mistaken. AVOID BOSCH APPLIANCES.

I have had my Bosch dishwasher for two years now and I am very happy that I chose to spend a few extra dollars to buy a quality product. It is by far the best dishwasher I have ever owned: excellent cleaning, quiet operation, easy loading, and energy efficiency. My only quibble is that the beeping notification at the end of the cycle is loud and insistent until the off button is pushed. I would disable this alarm if it were possible.

I have a stainless Bosch model SHX43R55uc/64 and it STINKS like no other even cheap dishwasher I have ever owned in my entire life!! I am looking to replace it due to the SMELL, it cleans the dishes well but the smell in the unit after the wash is enough to choke a sanitary worker. It smells like dead animals. I take a turkey baster and remove about 4 full basters full of water out of the bottom below the filter that if left there gets putrid, then put some bleach in it but fear that my dishes are being washed with bleach. I had a repair man out and he said, Nothing you can do about it thats the way it was designed!

We purchased in 2013 a top-of-the-line Bosch dishwasher and it is worked well until about two weeks ago, when it just died. My complaint is not the unit but with the complete lack of service that Bosch offers. The unit broke and we called for service and were told at the earliest date they can give us was some 13 days in the future. However that was not to fix the unit only to diagnose the problem. Fixing the unit would take ordering the part and then coming back to reinstall it. We circumvented this problem by calling Sears who diagnosed the problem over the phone ordered the part and was able to schedule us two days before the Bosch service team with would be coming out.As I was outraged at how long this is going to take I called Bosch to complain and they basically told me that they simply do not have enough service people in the area to take care of the products that they sell. I told customer service that this was completely unacceptable and that I would write this review. Avoid Bosch products at all costs. There are others that offer much better service.Updated on 2/14/2015:13 months into owning the unit the control panel went out. We called Bosch to fix it, they told us three weeks hence a repairman would arrive to repair the unit. Instead of waiting we called Sears with whom we have an extended warranty program to cover the unit and they came out 2 1/2 weeks after we called. During the call to analyze the problem and told us they were sending us a new control unit. The day before the visit we realized that no unit had arrived at our house so we called Sears. They told us that the request for the item was denied and they would come out and analyze the problem and order the correct parts. The repair man told us that this is ridiculous, the part shouldve been ordered and waiting for him to install it. He then analyzed the problem, decided that that was exactly the correct part and ordered it and he would be there to put it in a couple of days after it arrived. Upon returning to install the part, Bosch had only sent the cover with none of the control unit inside. The second order was placed this time for the control unit, whose arrival we are still waiting for, now 3 months since the unit broke. The moral of the story is do not buy a Bosch dishwasher unless you can afford two of them, one to keep on reserve while the first one is being fixed.

We bought a Bosch premium dishwasher in 1998, and it gets very light use. In 2004, the dishwasher wouldnt work properly. We were required to replace the computer control module, at a cost of $320.73 (not covered by warranty). This past summer, the dishwasher again malfunctioned. Again, it was the computer control module, which was replaced at a cost of $459.00. I spoke to a consumer representative at Bosch, who said that the time involved was beyond the expected life of computer parts. In other words, a premium Bosch product should be expected to have its main component die twice over a seventeen year period of very light use, with repair costs roughly equal to the units initial purchase price. Some premium product! Some company!