The grates on the range have a plastic coating on them and they scorch. I call this a defect and they should replace them, but they want to sell me new grates that they cannot tell me what kind of material they are made of. First of all they should replace the grates for free, why put some material that does not hold up to fire on the grates, and second why would they not be able to furnish me with information on the new grates as to the material they are made of and if they have the same plastic coating on the grates. Why would I want to buy the same junk so it can be an ongoing sale?

We bought a Bosch dishwasher she68t55uc mid 2014. It has been great but all of a sudden last month December 2016, the dishwasher started making a squealing sound. We called and a repair man came. He chipped my counter which I had to fix, he had to break the door hinge because it was fine before he came, but after coming twice to repair it, the squeal is still here. Said it was the drain pump, so they replaced it, but it still squeals. They admit they are not familiar with working on Bosch but Lowes picked them to work on it. Not sure why. So Lowes will replace as under extended warranty, but I hope to pick a kitchen aid instead. I had a Kenmore elite for 18 yrs and it was still working when I replaced it with the Bosch, but it had become too noisy over the years. But it was a great one!! Wish I had bought another Kenmore.

As my wife and I are empty nesters and owners of a new home three years ago we splurged and bought what we thought would be our last washer and dryer. Next 700 series. They were highly recommended almost everywhere we looked. Total farce. These machines are worthless. Ditto to almost all of the prior listings and complaints. Bosch totally unresponsive to requests for help. They should be restricted from selling future appliances until they get quality under control.

This dishwasher does a very good job at getting all of my dishes clean. Even those that have dried food stuck to them. It does everything I need it to do. Although, this dishwasher does not have heated dry option. I am fine with this, as the heat from the wash gets most everything dry. It has basic regular, light, heavy duty settings. Thats all I need! It is a traditional/regular size dishwasher. The interior holds everything I need to wash, although the set up of the tines have taken a bit getting used to. I feel if they were orientated differently I might be able to load easier. Its a nice stainless steel washer! When researching this dishwasher, only negative thing I could find was issues with the door latch. Knowing this, I exercise extra caution in opening and closing. It does open stiffly.

My Bosch Front load Axxis was delivered with a broken drum, there was no evidence of shipping damage. Upon starting the first load water leaked onto the floor and damaged a new floor. The drum was replaced by a Bosch authorized repairman. After attempting to start for the second time, the front panel showed an error code that indicated a faulty control panel. At this point I had the machine for 1.5 months and have never done even one load. I asked Bosch for a replacement and I have a case file, but the service center keeps losing information or telling me that I need to provide more info. All I did was try to buy what I thought would be a good washer. All I have gotten for $900 is a hassle, more cleaning bills, a damaged floor and a worthless piece of junk. DO NOT BUY BOSCH.

We bought a BOSCH washing machine on 7th May 2018 from our nearest dealer in Anchal, Kollam (Dist), Kerala. They delivered the product on same day evening as informed us to company executive will come within 24 hours or maximum 48 hours for installation and demo. We were waiting from 56 hours or more and none of the company executives or service person contacted us. When we called customer care and dealer they are just saying executive will come soon. You need wait again and again. If they are not able to do this simple installation & demo for new customer in timely manner, how do they handle service complaints and technical issues!!! We feel that BOSCH company is not caring about their customer service and they just want to dispose their products and they dont have any concern about service after sale. As per our experience, We do not recommend anymore their products.

In 2012 we renovated our kitchen, and laundry with 9 appliance that included built in coffeemaker and range hood.The appliance are poorly made and the parts are expensive. The first to go was dryer, that repeatedly gave lint error message and would not switch on. The next was built in microwave oven at 4 years. Then the washing machine has to be replaced at 5 years. In the 7th year it is the built in double oven, after minor troubles over 2 years finally failed completely. The company is not helpful. We can not talk to their technical support since they only talk to their own select group of technicians. The spare parts are ridiculously expensive. These appliances are unreliable. Please stay away from these appliances.

This is my second convection micro wave. My first was not a Bosch. This microwave is so perfect. You will love tha you can bake and it won’t have to cool down before you can use the microwave.

Excellent washer. Great looking. No heating element so it saves energy. Expensive however. Saves money in power over its life. These are beautiful washers and fit most decor. I had one that broke, a simple control board. Easy to fix!

I opened this account specifically to complain about my Bosch dishwasher. Within a year, rust spots started to appear on the inside door and the Bosch repairman inspected them and said it was normal and they would not fix nor replace it. The dishwasher still worked so we let it go. Then 2 years later the coating on the bottom rack started to melt off revealing the metal underneath that started to rust. Since it had been 2 years, Bosch did not cover it and from there on the bottom rack started to have other areas of disintegration.A replacement for just the bottom rack is $250. Now today the machine stopped working. The water inlet may be clogged as no water comes in. We didnt realize it until we started smelling something burning. The smell came from the grinder that burned its gears since there was no water. As much as I would like to be swayed by the great reviews Bosch gets from professional reviewers, the endurance does not pan out and thats something professional reviewers dont think about.

Visiting my son who has a Bosch oven. Its all digital. Not sure the model. But its a 2018 one. I tried for 15 minutes to push the off button which may not be the actual off button because it says clean on it as well. But, there are no other buttons that say off. I tried changing settings. I couldnt unplug it because the wire was not reachable. I looked up the manual online, still nothing helped. Finally, I shut off the fuses to the kitchen. Now its off. Lol. Personally, Id only buy nondigital appliances. This oven is Dangerous! Dont waste your money. My $40 toaster oven is better!

The control module failed and the motor burned up on the Axxis Washer. Total repair cost was $700.00. The repair technician was shocked at the amount of soot and black carbon inside the washer body, and he commented, You are lucky you didnt have a fire. Extensive emails with Bosch finally elicited a response: Tough and have a nice day. Bosch appliances are overpriced and do not deliver the quality nor reliability they represent in their brand. I would never buy again nor recommend it to my worst enemy. Simply put, in German, with Bosch: Alles immer schiesse. Buy domestic. Its cheaper to replace a domestic unit than repair a Bosch.

Purchased a Bosch dishwasher. A few years later, the rinse aid section keeps opening up and actually a section broke off as seemed to be dried up. Also a push buttom from the ignition control panel is broken. No replacement part can be found because no longer being made. It was replaced once as a manufacturer recall soon as being purchased.

Our Bosch dishwasher has held up, but our Bosch stove has not. It is only 11 years old and we are replacing it. At the time it was a fairly expensive ($1,599) compared to other models. It was only a few years (probably shortly after the one-year warranty) and one of the top burners went out. Then after using the self-clean only for three or four years the lock went so it was not possible to use the self-clean function anymore. The worst feature was that we replaced the igniter four times! My husband is very handy and could do this without problems. However the last two years, the igniter would stop working with greater frequency and the last time it smelled gas when we replaced it, so I am not using the oven at all until my new one arrives. I do use the oven a lot - we bake all our own bread, but an oven should last longer than this. I never felt the broiler worked well either. All and all I was disappointed with this purchase. Appliances do not last as long as they used to (I am told that 11 years is the average), but I would never spend that much money for an oven again. Going with a cheaper model of a different brand now.

DO NOT BUY BOSCH!!! My kitchen renovation required a replacement of the brand new stove. The dishwasher was replaced at least 2 times, and thereafter required service and at the present time is noisy. The refrigerator required several service calls and replacement of the ice maker, as whenever I needed ice, there was none, or the cold cuts in the refrigerator were frozen, or the vegetables in the drawer were frozen. It is too frustrating. In the beginning, Bosch was accommodating, however, there is no assistance whatsoever although I was assured they would be there to assist with the refrigerator. Unbelievable experience. WILL NEVER BUY BOSCH AND RECOMMEND ANY OTHER BRAND!

Bosch is known for being quiet. That is very important in homes with open floor plans. I have a large center island where the back of the dishwasher is facing a living space. Because it is only about 58 db, it is practically impossible to hear it running. Furthermore, the end of cycle chime is necessary to know when to empty it. The soil sensor seems to work quite well as it will only run as long as there are soiled dishes. The water temperature gets quite hot, so I know unwanted bacteria is eliminated. Dishes always come out squeaky clean. I love the half load cycle and use it frequently. The energy and water usage is very low. I think that most people who own dishwashers think that the whole unit fills with water each time they run a cycle, and so they are reluctant to run the dishwasher. Many folks, unknowingly, use MORE water by doing dishes by hand than they would have done if they had put them on the proper cycle in the dishwasher. If the owner would read the specifications of actual water usage, they would be surprised how little water a full load uses in comparison to rinsing dishes before placing them in. I also like the fact that I can put delicate items, such as crystal and fine china, and know that nothing is going to come out damaged or cracked. The size of most regular household units will fit into a standard 24 wide lower cabinet. I also think the capacity and overall arrangement of the racks gives quite a bit of flexibility, as no two loads contain the same collection of dishes to be washed to be washed at the same time. This particular unit has a very low-profile handle and doesnt interfere with todays contemporary, clean lines in the kitchen. The handle is sturdy and feels secure. My unit is a nice grade of stainless steel, not a thin gauge that would tend to dent easily. The interior is also a food-grade stainless steel that doesnt collect unwanted odors or corrosion from the soap. If you opt for Bosch, you dont have to get a really expensive, high-end model since they are all extremely quiet and easy to use. Bosch also, in my opinion, exudes an element of high quality, even if its a low-end model. Generally, the higher end machines have options and features that most owners rarely use. I believe that Bosch is a good choice for a discriminating buyer who doesnt necessarily have a huge budget, but wants a beautiful, efficient machine that will last a long time. It is a work-horse that will bring compliments from friends and family for years to come as they have a 25 year warranty on their products.

Im a real estate developer. Ive put Bosch appliances in homes Ive sold and my personal residence. Dont be fooled by the Bosch name. The product is cheap, easily malfunctions, lacks longevity and doesnt work properly. To top it off the customer service representatives are rude and somewhat arrogant. I would rather wash my dishes in the rain, cook my meals on rocks and sticks and freeze my food using store bought ice rather than buy Bosch appliances again!

Bosch 500 series plus - Amazing product. Ive never had any issue with the washer or dryer. Runs exceptionally quiet and saves me money on electricity. Whats not to like? Id definitely buy another Bosch washer and dryer if I needed to, but with the way these are running, I may never need another set in my life.

I purchased and installed the Bosch HMB8050/HBL8750 stacked microwave/convection oven and built-in oven pair in 2011. The microwave/convection oven was great in terms of roasting small items and we used it very frequently. That is until the convection part of the oven did not deliver the preset temperature and was making rattling noises. The repair technician determined that it was the drive shaft of the fan is broken causing temperature not distributing properly. We went to all the appliance parts suppliers and could not find the part as it has been discontinued. I also contacted Bosch directly, after being re-directed to 3 or 4 different numbers and confusion with the part number, they said no part was available.We tried to replace the microwave/convection oven with another Bosch but the model is discontinued. New models are now all flushed with the cabinets which means my existing cabinet has to be rebuilt and will look out of place with the existing built-in oven. Found a different make microwave/convection oven ($700) that may fits in the existing cut out but discovered that the Bosch microwave/convection oven and built-in oven shared the same power source!! The Bosch representative recommended replacing the complete system!!! So, because of a $180 part that Bosch discontinued will require me to take out a working microwave AND a perfectly working built-in oven and put in another Bosch $5,000 to $7, 000 combination oven in?? NO WAY! Will I buy another Bosch again? NO WAY! It is absolutely ridiculous to discontinue a part barely 10 years after a product in the market. Shame on Bosch.

Budget Heating sold and delivered to me a top-notch heat pump system at well below retail. The equipment arrived in good order and in a timely fashion. It has been installed and is working perfectly. I would recommend them to anyone that wants a good product at a good price!

Bosch Silence Plus Dba Dishwasher: Piece of junk. Its very, very quiet. Cleaned beautifully for about 6 months. Now it barely cleans anything even though the filter and catchall are completely clean. Sometimes the container holding the cleaning tablet wont even open! STAY AWAY, they are not what they used to be.

I bought this pairing tops hoping it is a good appliance. Less than 15 month and it has failed. Have extended warranty and they have made at least 6 visits and ordered multiple parts and it is still not working. It has been not working since Sept 1st week and we are more than three months without microwave. My $90 microwave bought 10 years ago is the savior compared to this piece of ** and New Leaf ** service.

This dishwasher is too quiet for me. I cant hear when it is running like my old Kenmore. If it just had a tone when it started and quit I would be happy. All the buttons are hidden in the door so I cant even see those if it is on and running. Other than that it is very good.

My washer and dryer are 4 years old, and the dishwasher is 2 years old. The housing on all of the appliances is cracked, and those cracks are growing! As a retired couple, it certainly cannot be due to heavy wear and tear on our part. Of course, the warranties are now gone and so is our hard earned money. Bah! To Bosch! A quality product? According to price they should be; the reality differs. I am so angry that I want to take them to court...I want the company to act as if they truly did believe in their product and stand behind it and treat their consumers accordingly.

Nice but not that nice. My salesman very highly suggested this dishwasher so I bought it for $900. The good? Its very good looking. The bad? I do not find it any better than a $500 dishwasher from GE. Its quiet but not silent. It seems to clean dishes fine but it will not dry them no matter what you try. I live in a very very dry part of the country and no matter how much or how little I load this machine up with... and select Extra Dry when I open the dishwasher in the morning after running at night... not only are the dishes and cups still wet but so is the inside of the dishwasher. So, whats the point of having controls to select dryness? Oh, the (3) not 4 legs are plastic and all 3 of them broke off when I tried to slide the dishwasher. Great huh? Funny, I know steel legs may cost another $5 but I dont remember arguing with the salesperson about $5. so why not raise the price by $5. and get rid of the cheap cheap cheap plastic legs. My brand new $900 dishwasher now sits on wooden blocks... Great idea... Plastic legs.

I bought a fridge and freezer from Bosch in May. It has so many problems. Every time I called Bosch customer center I was given a case number and was told another service company would contact me in a day or two. However, no company would ever contact me in a month or two. Then I called the company and gave them the case number, they said Bosch never sent them the case. When a technician come finally, he looked at the problem and then said they did not deal with it. I had to call Bosch again to repeat this process.

Bosch 500 Nexxt Plus Washer - The washer smells awful. We try to clean the door gasket and leave the door open. Our towels smell awful after the first day. One out of 10 times the washer does not spin out the water, so you have to do a quick wash to get the system to spin out the water. I called the customer line and finally was routed to a person who said I need a repairman. The washer was bought in August 2008, just four years old. We are going to replace both the washer and dryer. Thanks for nothing Bosch. Dont buy Bosch washers! A no-customer service company.

It gets the dishes clean. Thats all it does... cleans dishes. Im very happy with the results. Third (top) rack for utensils or silverware -- no more bending to load the silver, its waist height and sooo easy to load then transfer to drawers when cleaned. Besides the absolute quiet of the machine the silverware rack is my favorite feature! Its 24 wide -- standard full size under counter DW. Clean lines, Stainless steel finish, Control panel is hidden. There are a couple of options for handle/no handle. I paid slightly more than most major brands -- and it was money well spent. This dishwasher is so much better, quieter, more convenient than my previous two.

DO NOT BUY BOSCH APPLIANCES. Lousy quality, terrible, unethical and helpless customer service, supervision and management policies. I currently own several thousand dollars of expensive Bosch appliances that are in my judgement and based on experience, poorly designed, poorly engineered, poorly fabricated with deficient materials & components and assembled with lousy craftsmanship Poorly made products indeed, contrary to other high quality Bosch tools, equipment and electronic components used in German made cars. The microwave oven [HMB5050/01] is sitting there for more than six months waiting for Bosch to authorize me to take it to a local dealer at no charge for their required service inspection. It is unacceptable, unreasonable and unethical that the microwave oven is totally useless after only a year+ and should have to be replaced under warranty even if it had expired a few months prior.Now, for whatever reason the SS refrigerator doors are rusting!!! badly [B26FT70SNS/04]. It is unreasonable and unacceptable for any 300 series quality ASME SS to rust in this day and age, it is terrible that your customer service rep argued on the 10 yr warranty first that it was the cleaning product we use [none-my wife will not use any chemicals] and then that warranty only covers rusted perforations!!! I understand manufacturing quality problems that escape inspection or lousy purchasing specifications for defective austenitic steels [industry wide problem] but expect for the manufacturer as reputable as Bosch [was] to back its products ethically and accordingly to the nameplate they carry. The ice maker doesnt work, the shelving pops out, and it cracks easily.The dishwasher’s [800 SERIES SHE68R55UC] text by the buttons has faded away and sometimes it doesn’t dry completely and to top it all, I did not get my full $1500 rebate from Bosch when I purchased all the appliances under a ridiculous excuse on some of the appliances [“we don’t recognize the serial numbers”]. Reading throughout the enormous quantity of negative internet posts it looks like this should be a recall issue. I was hopeful that Bosch would come through as you all have with other customers but they didn’t. Their policies are not applied in a consistent manner; A reviewer at Amazon said I was very pleased that Bosh arranged to have my microwave fixed, even though it was 3 years out of warranty. I encourage anyone with similar problems to contact them rather than rant and rave about the problem, give them a chance to make it right.” Well, not to me regrettably.

As far as new dishwashers go, this has outperformed all of them. No appliance is perfect, but this one comes close. Auto was, and half load are very handy and are used the most. Rinse only and heat dry are missing features Id have liked to see. Handles nearly everything I own as far as cookware. Black and beautiful! Seems to go through a lot of rinse aid. Even when programming it to use as little as possible. Also, filling the rinse aid container is a hassle.

BEST dishwasher ever owned. It's under the counter dw. The noise level is you don't hear it at all! Stainless steel inside 2 racks adjustable everything for all dishes, pots and pans, cookie sheets, everything. 2 compartments (can be removed) for silverware. 1 rack above for long handled and wooden etc utensils. Best part is cleaning. Pull out the bottom rack, rolls out easily. Remove the filter easy, wash it out in sink and put it back in about every 3-6 mo. Filter is stainless steel. Several modes of cleaning from pots and pans, to crystal glasses. Air Dry or steam. Everything is cleaned 100% everytime. Cost to run is next to nothing.

Buy any brand appliances but not Bosch, its the worst. I bought all my kitchen appliances Bosch and I regret it, worst customer service. I had my new fridge for only 2 months and half and the ice maker stopped working. They want to replace the piece but not the fridge, I received it October 21, 2016 and broke mid January 2017. Worst brand ever, I bought the range hood too and when the installation guy opened it, was missing a part. Called and they didnt do nothing, my installer had to make the piece for it. Representatives keep repeating same thing like a robot even the supervisor, We dont replace. We fix. I feel bad for people like me who got cheated by the brand. Worst brand ever. I have extra fridge in my basement. I dont know what its brand. Had it for 9 years. Never broke and works perfect, 9 years, what a shock after 2 months Bosch fridge broke.

Bosch washer and dryer: The paint is peeling off the surface of the washer. The dispenser door has cracked. The dryer gasket has cracked. These appliances are less than two years old. I called the support center. I must pay $200.00 for a diagnostic evaluation before they will consider whether this is a warranty repair.

This is the best ever. Its quiet, good looking and cleans dishes spotless with no need to scrape. You wont be disappointed. Friends and relatives are amazed when they see how dirty they are going in and how clean they are coming out.

My experience has been sooo baddd with Bosch customer service. So, we build our home and one my friend recommend me to get Bosch Appliances so I did. I order my kitchen appliances with bosch back in May. I didnt received my appliances in July so I couldnt do closing on time due to not having my appliances and get inspection done before I moved to my new home. Which I was like okay due to Covid I understand. Here is the worst part. So the day I closed on my home and start using my appliance. Happen to find out that my Microwave and my dishwasher is not working. Brand new out of box. So I called bosch customer service in July the day after I closed on my new house and explained them the both appliances are not working.I was given a number to call for service repair which I did and they told me 3 weeks wait for them to come out due to COVID which again I was okay no problem. Its COVID. Understandable. They came to my house after 3 weeks and told me that they have to order part for microwave and suggested me to call bosch customer to replace it because it would make more sense since he visited cost $1246 this time and next time would be about same and told me that if he doesnt hear back from bosch he will be back in 3 weeks again. So I called Bosch back and explain the whole thing. I was told they made ticket (wrong ticket where they combined microwave and dishwasher) and the rep told me they send the ticket to management to review and will send the replacement.I called after 2 weeks AGAIN and the rep told me that they didnt proper format from the service company so I make three way call and explain them that bosch need special format for exchange. Service provider send it to bosch and bosch rep was like, Yup got it. Since bosch didnt reach out to me or the company the service guy came and said he have to order another part and will be back 2 weeks again. This visit was again $1246. So I called bosch again and find out whats going on and went through the same thing report format is not acceptable by management company.At this point, we paid $2800 for service and I bought this microwave around $1800.00. Didnt understand why bosch didnt see that because he will back again and will cost another $1200.00 so at this point we paid double than what microwave cost. So I called again a week later is same story. They dont have the proper format from the service provider. So here I am stuck with microwave because I can return it anymore since my purchase month was in May and here I am still waiting for bosch management to review in End Of August. The worst customer service ever. I called them more than 10 times since July to August and stayed on the phone for more than 2 hours going around and around. Every time I called my phone timed was more than 2 hours.

After roughly 4 years my Bosch dishwasher SHE4AM16UC/03 stopped working. First, the detergent dispenser door stopped opening, then wash cycle would short into a few minutes of activity, no real washing, and going straight to the Clean light. Bosch advertises its warranty for parts as 5 years, which in all practicality is not usable, because to get a faulty part for free you have to have a technician over to diagnose the problem and make repairs. The price is $99 for a visit fee and $120/hour labor afterwards. In my opinion, Bosch does not provide efficient warranty support for its appliances. It should be clearly stated as 1 year, not 5 years for the above reason. The dishwasher is poorly made and is a disappointment. I had units that never required any services or repair in 30 years from different manufacturers. I will not buy another Bosch appliance and hope that my experience with this dishwasher and the company will help other buyers make informed decisions.

My Bosch front loader has leaked and builds a moldy buildup since day one. I wish I would have taken it back immediately. Dont buy Bosch front loaders. See picture for the rust.

We purchased a Bosch washer and dryer a couple of years ago and a door seal went bad on the dryer. Clearly this shouldnt have gone bad after two years, especially after paying top dollar for what was sold as a premium unit. The part was only $10, but Bosch said a service tech had to install it, costing $75-$100. The part was a simple slide, in part, a 10-year-old kid could install, less complicated than lacing a shoe, but Bosch decided not to use common sense in this case and said thats all they could do. Like the old saying, penny wise, pound foolish.” Probably the worst customer service Ive ever dealt with. Never buy Bosch; they don’t stand by their products.

Bosch Axxis Electric Dryer- For the first 2 years the dryer worked very well. I cleaned the lint filter after every use. Apparently there is a design flaw where the lint can blow inside the machine & build up next to the heating element. The first time, the safety shutoff tripped & when I checked why the machine wasnt on anymore, discovered a burning smell. For $120 the nice service man cleaned it out & showed me the burned lint. One year later the same thing happened but the lint hadnt started burning yet. I had it cleaned out & the service guy said it would need to be cleaned every year. At $120 for 15 minutes of work, this is not tenable. One year later (today) I smelled an acrid odor. I turned off the dryer; the safety shutoff did not work this time. The smoke coming out of the dryer set off the buildings fire alarm. Im not spending another penny on this poorly designed machine, only to have it burn down my building and putting several families on the street. Bosch admits its not a good thing that the lint can easily reach the heating element, but wont admit it is a design flaw. They advise yearly servicing. I will replace the dryer with a different brand; never buying a Bosch dryer again.

We bought a Bosch dishwasher for about $700 shortly after the 2009 recall (dishwashers bursting into flames due to electronics issue). We thought that the quality issues were limited to a single electronic component, and previously the company had a good reputation.The dishwasher cleans dishes, so we should be happy, right? In the past year, the control buttons and the plastic countdown window have popped out one by one. Today is my second round of DIY repair. The reason for repeated button loss is now very clear - the front fascia panel is made of a thin panel of ABS. This is not just a decorative panel - the stress of door opening with every use is applied to the panel, which is now cracked. Because of a design flaw, the cracks propagate right into the button area - so I no longer have a way to keep those buttons from falling out.Parts are available on the Bosch web site - only $86 plus shipping for the fascia and the missing button. The replacement panel will have the same design issue as the original, so this may buy me a year, 2 years or three of intact dishwasher. For environmental and financial reasons, I expect a dishwasher to last about 15 years. I am very disappointed by the substantial repair time and cost caused by an under designed appliance part.The model number is she45m02UC/53 and the part of doom is panel-fascia 478810.

Purchased new Bosch dishwasher from Lowes. Took 2 weeks to be delivered from the Lowes warehouse. When installed by the Lowes plumbers, the panel showed electrical errors. The installers called Bosch Service, service person could only say it must be installed incorrectly. Lowes replaced. Did not know you had to clean the dishes before loading the dishwasher. After the first load, water stands in the bottom of the dishwasher and stinks. Cleaned as recommended by the owners manual. I did not know you would have to wipe the insides down also. Water still stands and stinks. We thought Bosch was an excellent product until now.

The Fridge is pretty solid, but from a fit and finish point of view, French doors are not the same height by 1/4”. And ice maker has been getting stuck and freezing up almost since new. They won’t fix it.

Good overall dishwasher. Runs quiet to the point they need a red light indicator that it is running. Only issue we have had is if a dish or bowl overhangs the upper rack and the soap door doesn’t fully open. Easy to maintain filters etc.

I bought a brand new Bosch. It had a small dent on the front of the door so I was able to get it at a discount. When I got it home it did not work. All of the cooling tubes were twisted inside the refrigerator. The repairman came three times and all three times he said Bosch should replace it. I have called them every day and they never call me back. After three weeks of arguing about the price I paid for the fridge, They finally said they will replace it. I called again today after the fourth week of waiting and they now say its under review again. DO NOT BUY BOSCH!!!

I bought an entire Bosch kitchen last summer. I was cleaning last month and noticed rust and pitting on the door of the fridge. I called Bosch and they asked me to send in pictures to file a claim, so I did my best to show the pitting in the pictures but the surface glare made it difficult. About 2 weeks after I sent in my official claim email I get a response (the initial receipt of the email said I would hear back within 5 business days).Bosch informs me that rust is a surface cosmetic issue and not covered under the warranty so I call to ask if they saw that there were holes in the stainless door. They said it all looked like surface rust and could be cleaned off. But they were willing to give me 25% off if I want to replace the door. I spent about 10 minutes talking before asking for a supervisor. Talking with the supervisor I was able to get them to send a technician to diagnose if there are actually holes. May 17th: technician confirms that there is uncleanable pitting in the stainless steel door.Today: May 31st (2weeks since diagnosis) I get a call that they will pay for the parts of the door as a goodwill gesture but not for the labor of the replacement. So they admit that their product is bad but wont actually pay to replace it, instead trying to frame it as they are doing me a favor. Absolutely horrendous service, to admit that the door is flawed and provide a new door but make me pay for the labor to replace it (~200$). This has officially been the worst customer service experience I have ever experienced. The representatives were defensive and unwilling to take responsibility for their faulty product. I will never again buy a Bosch appliance and Ill also be sure that no one else does if I can help it.

I have owned and used our Bosch Dishwasher for over twelve years without a single problem. Ive heard complaints about Bosch lack of cleaning. I have never experienced such a problem. Some of the complaints sound as though they have a poor water supply. Maybe a water filter prior to the dishwasher would help. I read complaints regarding drying. l would need to know what is in the dishwasher first. If there is a lot of plastic I would expect less than quality. Bosch dries the dishes with hot water rinse. The latent heat of the dishes and glassware is used to dry. Plastic does not retain much heat thus the lack of drying. It is my opinion that the complaints are misdirected. The poor customer service should be addressed immediately.

Gas stove top only responds automatically on one burner. The rest require a match to get burning. The oven is a disaster. The button to get started sticks and must be forced open with a paring knife to stop it from clicking. When the oven reaches the appropriate temperature, it goes out and does not come back on when oven cools down.

The oven door only closed all the way in the first few months. After that, it doesnt close all the way and is only getting worse. We went online today to figure out what to do. I bought the oven Bosch HGS7282UC and it looks like many people have had this problem.

[01/02, 10:17] Neha: Highly disappointed with Bosch Product not worth other brands seems far better in India. I Bought my Bosch Refrigerator KGN56LB412/05 just 2.5 months ago in Nov 2019 and guess what the refrigerator has stopped working and the service guys are saying the modular needs to be changed. How can I accept this.. Bosch swear by the technology of its machines. What sort of Machine is this which got faulty just in 2.5 months and you people are not even replacing the machine rather just replacing a part. Never ever buy Bosch product. They are non reliable in India.The installation guy took 2 weeks to install that too post escalations. Now the fridge is faulty and for the replacement part also they dont have parts available and need time. Worst service no body picks call. What sort example Bosch is giving. If your product is faulty and and gets highlighted have the courage to call it back and dont keep playing with customer. Bosh team, have given standard answer that team will contact you but what my Refrigerator is not working from past 4 days. Its a brand new 2.5 months old Refrigerator which has collapsed completely and stopped cooling or functioning. Nobody called me. I had to call up customer care constantly just to reach service Managers who have no courtesy to respond to customers calls when there is some fault in their product. After lots of time spending on their customer care I got a call for 5 mins which was not satisfactory at all. The Manager is talking about company protocol and convincing me for repair with such a Major fault. I feel so #cheated# buying this #Bosch#Refrigerator#. The #Bosh Refrigerator# is around 70k and collapsed just in 2.5 month. The machine has stopped cooling completely and its of no use still your guys are refusing to replace it.It has been a total #nightmare# ever since I purchased this #Bosch Refrigerator#. I purchased this machine from Vijay sales Chandanagar branch and initially they sent unpacked used machine with black Marks all over dirty plug which was used from ages. I complained then they accepted and returned and told Bosch has sent this used piece they are not aware. Again they sent a broken wheel screw Refrigerator which and this was the third piece after lot of struggle we received. I took so much pain just to buy this brand #BOSCH# and to add more to my struggle this Refrigerator has collapsed and stopped cooling in just 2.5 months which was never expected from the brand I used to trust so much. Now #Bosch company# is not even replacing their faulty product and giving so many lame excuses. Trying to push faulty Bosch Refrigerator. Please stop cheating customers Bosch India. How do you expect me to settle on repairing when there is a major Machine problem in bosch Refrigerator. It has stopped cooling in just 2.5 months. Please dont push the faulty machine over to a customer rather replace your faulty Bosch Refrigerator responsibly. I am literally harassed buying Bosch product this time. This is not my first product from bosch. I have convinced my family and revamped their machine to bosch. This is what I get to show brand loyalty towards Bosch. Very, very disappointing. I have a 1.5 yrs old kid and I am without Refrigerator even after buying a premium brand on high price without any fault. It a harassing journey ever since I bought this Refrigerator.

6-month old washing machine, bearings worn out. New machine supplied, 3 weeks later leaking. Engineer replaced part, kitchen now flooded. What a fantastic product and what a fantastic level of skill from the engineer. Never had a Bosch washing machine before, never again.

I thought getting a top-of-the-line Bosch dishwasher the answer to my dreams but the reality is that my glassware and cups come out with many spots on them and it does not hold a lot. It is very quiet which is good but it has a long cycle time which is not.

We bought our Bosch Ascenta Dishwasher two years ago. One year and one month to the date of purchase it quit working. Called them. They came out and fixed it. Argued with me but they fixed it. One year later, same problem. Now its out of warranty and they wont fix it. Wont even really discuss with me. How can a name brand, like Bosch, not be able to build a dishwasher that will last more than one year? Or two? And when I get customer service, how can they not care? Amazing? I asked for help and they told me to get an analysis and then UPPER MANAGEMENT will determine whether they are going to help me. Crazy. Does the president/CEO of the company have to review every single case? What a joke. I will NEVER purchase or recommend a Bosch appliance again in my life EVER.

It works well, I bought a smaller one because we dont always have dirty dishes and space, but when I do replace this one I will go for full size so larger items like pots can be washed in it. For a small dishwasher it does a great job.

Recently bought a new Bosch refrigerator 12 days ago. The fridge is not cooling or maintaining temperature. Service technician came to check but didnt have a thermometer. Gave an unsatisfactory reply that the compressor heating up and left. The problem continues. The technical support provided and the Bosch Refrigerator very unsatisfactory.

I purchased a Bosch washer, Model WFMC22OAUC in Feb. 2008 along with the dryer and petal stools. I did my homework and found this brand to be the most recommended by pretty much everyone, retailers and repairmen. The washer has now been repaired three times. The mold sticks to high heaven and, being farmers, I can honestly say one gallon of water doesnt bring out **. My whites are now gray. I was told I could wash three loads at once. I should have been told to wash one piece of clothing per load. I doubt that that one piece would be cleaned.

Was told by salesperson at Lowes in Longview that the Bosch Dishwasher #SHe53tf2ud02 FD9503003422 was the best to buy. Was purchased for $796.41 in May 4th. 2015 at Lowes in Longview. From the start we could not dry dishes in the machine. Asked for service man to look at it to see why it would not dry dishes. We were told by service rep. that it was not designed to dry dishes. Went back to sales department at Lowes and were told that it was too bad but we purchased a dishwasher that didnt dry dishes. No recourse what so ever. So, since owning it our dishes are now etched and the washer stinks up the kitchen and make it smell like a moldy swamp. We are removing the crappy dishwasher and replacing it with a 219.00 Frigidaire like the one we took out. Dont buy Bosch from Lowes or anywhere else.

We bought the Bosch Nexxt 100 Series Washer and Dryer about 5 years ago from Lowes. For the last 4 years we have had nothing but problems. First the washer. I kept ending up with cut marks in things. Almost like someone was murdering my sheets and clothes with a knife. They had perfect cut marks. Bosch offered no advice on what the issue was.Second the dryer. The dryer has been by far the BIGGEST headache! The first issue was that it would work but wouldnt heat up. Bosch told me to remove the back panel and the 20+ screws, shove my hand in there and find a TINY reset button. Ok, fine. FOUND IT! Reset! But then I kept having to reset it every week. Then a couple days ago I tossed in a small load of laundry and almost instantly started smelling something burning. So I open the dryer and I have flames between the back of the dryer drum and back panel. Not the most ideal place to have a FIRE! Not easy to tip a dryer backwards with a pitcher of water in hand trying to throw enough into small holes to put out a fire. BOSCH tells me Lint makes its way to the back of the drum, down the back and into the box where the heating element is. Clean it out, put it back together, plug it back in and resume normal use. Make sure to clean it out every few months. Can we say NO?Needless to say, I will NOT buy another BOSCH appliance. When I go to buy a new dryer I will also be buying a new washer. The only thing these appliances are good for is taking out back with a sledgehammer in hand and releasing some build up frustration!

Monday, November 06, 2017, I received by mail the Bosch Important Safety Recall Notice - Bosch Dishwashers letter regarding potential fire hazard. The dishwasher power cord can overheat and it was suggested to STOP using the appliance immediately if you have one of the affected models. I located my model and serial number and found that my dishwasher is affected by the 2017 recall expansion! I immediately went to the Bosch dishwasher recall registration Web page. Based on the information provided and my address, I received a list (only one agency name was listed) of authorized service agents that would inspect and repair my dishwasher at no charge, along with a reference number. So far, so good! On that very same day, I contacted the repair agency, gave them the information requested and was told they will order the part, and when the part is received they will call to schedule the repair appointment, and told me that it would probably be by the end of the week. By the end of the business week, Friday, November 10, 2017, they never called. On Tuesday, November 14, 2017, AGAIN I called Bosch authorized service agent to ask for update on repair request. I was told the power cord is now expected to arrive on Thursday, November 16, 2017, and the repair will be scheduled for Friday, November 17, 2017, between 8AM - 5PM. I was also told the repairman will call me the day before, on Thursday, November 16, 2017, to narrow down the time within a two hour window for Fridays repair. On Friday, November 17, 2017, AGAIN I called Bosch authorized service agent since their repairman was a No Call, No Show. I was told that the repair has been scheduled for Tuesday, November 21, 2017 and that the part is still not in but should be in today or Monday the 20th. And, the repairman will call me on Monday, November, 20, 2017 with the time window for the Tuesday, November 21, 2017 repair. Maelynn, the service agent apologized for not calling to inform me and was not sure who even changed the repair schedule from November 16th to the 21st. Well, it is now Wednesday, November 22, 2017 and I still have NO dishwasher repaired, NO date for a repair, UNABLE to use the dishwasher, Thanksgiving is tomorrow and all the dirty dinner dishes will have to be washed the old fashioned way...by hand. Thanks Bosch for a less than stellar customer service response from your authorized service agency technicians.

We have a Bosch dishwasher (model SHX5AVF5UC/22) that is about 2 years old. It stopped working and I called the 800 customer support to get a repair tech. The lady I spoke to spent almost 30 minutes talking me through troubleshooting and performing a reset of the appliance. By the time we were done, it was working perfectly again. Most companies would have just had a repair tech come out and charge a bunch of money. Not Bosch. Next time we're in the market for another appliance, it is Bosch all the way. I was very surprised by the customer support and the helpful attitude from their representative.

Purchased Bosch refrigerator from Croma in June 2013. Some technical problem with the refrigerator and not working since two weeks. Tried calling Bosch customer care service several times. Finally my tenth call was answered after a long wait for 20 mins on the telephone. They have given me complaint no. and asked me to wait for another 48 hrs for the technician to call me back. Very unhappy with Bosch service. I will never recommend Bosch appliance to anybody.

Waiting for over 2 months for the power cord on our Bosch dishwasher to be replaced. Cannot be used due to fire hazard. Bosch rep impossible. Tried to push blame for delay on their required service rep. The serv. rep has spoken with us 4 times and is very proactive and very reliable. (Weve used him before.) He cant replace the part if its not sent to him. Weve had it with the run around from Bosch!

Had a refrigerator where the ice maker never work from the day one. They asked to show them proof of purchase and I did. Called them, was told the management is going to review. Follow up with them and found out they never send report to management to make decision. Rude customer service. They hung up the phone on you and no one is above the one picks up the phone nor supervise. The customer service on the corner store is much better than Bosch customer service. I give them - not even one *.

The first time we had Bosch out for a recall issue with the door. They repaired it and re installed the dishwasher crooked and out of level. I called and was told they can schedule it for a few days later. I DID not want to take another day off work so I dealt with it myself. It was a pain! I called them a week ago re draining issues and had to wait a week for them to come out. I received an e mail from them telling me they would call the day before or the morning of the service call to narrow the time slot down a bit. This made me happy. No call yesterday or early this morning. I called them and they said they would check into it and call back. They called back and told me the service guy hurt himself and was not coming. They said not to worry, they can have someone out in a few days. This would be a second day I would have to take off work, I could have purchased another new dishwasher for the 2 days I need to take off. Do not buy Bosch appliances, terrible appliances and worse service.UPDATED ON 11/02/2015: On Oct 6th I sent in a review about how bad Bosch dishwashers are and the service was even worse. Since then they sent a service tech from an outside organization out and the service person said the line was clogged, not a dishwasher problem. I asked why the dishwasher just stopped mid cycle and would not go any further including pumping water out. He said to get rid of the air gap loop the hose up and connect it directly to the disposal and all will be fine. I did as he said and not only is it against the national code, but all is not fine. The Bosch people do not respond to my emails. DO NOT BUY BOSCH PRODUCTS UNLESS YOU ARE A **. There are many similar complaints about Bosch and their products.

I have a stainless Bosch model SHX43R55uc/64 and it STINKS like no other even cheap dishwasher I have ever owned in my entire life!! I am looking to replace it due to the SMELL, it cleans the dishes well but the smell in the unit after the wash is enough to choke a sanitary worker. It smells like dead animals. I take a turkey baster and remove about 4 full basters full of water out of the bottom below the filter that if left there gets putrid, then put some bleach in it but fear that my dishes are being washed with bleach. I had a repair man out and he said, Nothing you can do about it thats the way it was designed!

I had problem with my refrigerator within warranty period, I thereafter registered a complaint and after chasing for about 1 month and sending more than 10 mails & escalation it was fixed. The Customer service of Bosch India is very poor needs improvement.

Before upgrading my kitchen appliances, did search on BOSCH Kitchen gas cooktops, found one had good reviews, after buying from LOWES, within few months, knobs getting hot, and even hotter once we cook more and more, both right and left hand side were getting extremely hot, even above we used to have microwave, under and handle both were getting so hot, unbelievable... we started getting burned 10 to 15times a year, I called Lowes, told us to contact BOSCH directly, I gave several terrible reviews so new customers stay away from this product, this is the most terrible product of BOSCH made, as last week, my wife got really burned by her finger tops try to turn-off the steel knob, and she got really burned for weeks, couldnt touch or grab anything from that finger. Today I am complaining to company and many others NOT TO BUY THIS PRODUCT. This is Worst product...that you cant imagine!!Thinking to hire lawyer and sue the company so, they will take this matter seriously and for other new customers not to invest in this non-safety, disaster product ever can come into the market to sell. MODEL: NGM8054UC /03. Serial: 931000088. - Wish this can help others to stay away and can save lives (if minor kids/adults/seniors -ALL touching the knobs in the house).

Wed just purchased and installed a Bosch Ascenta (top marks from CR) when my husband got transferred. It was pricey but worth, so we opted to move our new appliance with us. No issues for a couple of years, then it stopped draining, wasnt under warranty etc. Since we werent sure how long wed be in our house we opted for less expensive brands - went through three before our big kitchen remodel. Went back to Bosch - unit was as outstanding as our first until we had to unhook it make so adjustments during the remodel. Since being reinstalled, it doesnt drain. We get an E25 error and have to run rinse cycles to force it to drain. It smells - like celery? Maple syrup? And the filters which I clean after every cycle are loaded with debris - and we pre-rinse!? Still under warranty I called Bosch. Since we dont live in a metropolitan area, they referred me to an approved Bosch service provider in lieu of sending a Bosch tech. Called their suggested provider and was advised that Id have to pay $100 for them just to come out even though this is a Bosch warranty call. Seriously? I already dropped $800 and now I have to shell out for something that should be fully covered by the warranty? Next washer wont be a Bosch.Updated on 05/07/2018: The grimy clean dishes and the awful stench had me biting the bullet and accepting the ridiculous service call charge. Service tech was at our house for less than half an hour and had to call Bosch Tech Line for help - between the two they decide its a defective wash pump. $490 to fix + $100 to diagnose = more than we paid for the unit (was a sweet Black Friday deal). Figured wed just buy a new unit until I was flipping through the owners manual and noted that this unit carried the Good Housekeeping Seal which guaranteed to refund or replace any defective product within the first two years of ownership. When I was finally able to get an answer from GH I was told that Bosch no longer carried the GH Seal but that theyd forwarded my info on to Bosch. I was surprised when Bosch contacted me, and upon my supplying proof of purchase and the service techs invoice, agreed to repair the washer at no charge to me and refund the $100 service call charge. I had such high hopes.Two weeks later, with a new genuine Bosch replacement part in hand, Mr. Service Tech installed the new wash pump and leaves telling me its all good. I run a cycle with no dishes and what do you know - E25! Mr. Service Tech comes back out and is on the phone with the Bosch Tech department again. Actually overheard him getting pointers on how to spin this to being our fault i.e., we installed the dishwasher incorrectly!?! Our dishwasher is routed directly into the waste water line in the basement, not into the kitchen sink (which drains in to the same waste water line) - so heres his analysis of the situation: Modern dishwashers dont have enough power to expel water down (to the pipe below the unit) and are made to push the water to the sink (through tubing fed through the nearby cabinets and UP into the disposal). So they can defy gravity, despite being low energy? He doesnt know why were only getting the error sometimes but thinks maybe theres an air bubble and the reason were able force drain is that enough water pressure builds up that its finally able to clear. Maybe theres something stuck in the drain pump - couldnt explain why he didnt check that the first time he came out - and didnt do it this time either!? Cant explain why the dishwasher worked for six months. Tells us to disconnect the dishwasher drain hose from the waste water line and set it up to drain into a 5 gallon bucket. Run a cycle and if the water drains into the bucket there should be no E25 error and proof that it wasnt correctly installed. Call him if that doesnt work.SO...we do it and we ran every conceivable cycle on after the other - no breaks - drained every time, but 50% of the time there was significant water left in the washer and the E25 error. Called Mr. Service Tech this morning. Was told that either hed call us back or the service company would call once they determined what to do. My bet is nothing. But, were not out anything, and we wont be buying a Bosch again!

Bought a Bosch SHE3 series about three years ago. It did not clean or dry dishes from day one but I thought I caused the problems. After reading the complaints, I am not alone. I tried everything. This unit does not clean tea stains, coffee stains, fruit stains, dry food or much else. Very long cycles leave dishes wet. I am not contacting customer service. I will just replace it with another brand. It is the worst appliance I ever purchased and will never buy Bosch again. Ill bet Bosch engineers dont have one in their home.

Just bought a new Bosch one week ago. Terrible installation. The machine was left with lots of water in it. And a HORRIBLE SMELL! I was also dismayed by the extremely small amount of dishes that could be loaded due to the small spaces between the tines and the direction of them. I could not get anywhere near the same load in as my great whirlpool prior to this. I usually do one load a week or less. I filled the washer to try as the manual says the product comes with a smell!! Really! Could the installer or salesman explain this or say what to do about it? Then after the load it was still wet inside and still stinks. Ive had it and its only been 5 days.

This Bosch wall oven is the worst purchase I have ever made. Sometimes it shuts itself off during baking. Sometimes the broiler turns on by itself during baking, causing the oven to overheat to extreme temperatures. Every computer component was replaced while under warranty; some components more than once. It was finally determined to be unrepairable by the repair person who had been here numerous times. The warranty company sent another repair company who told them that the oven did not fail during the one time that they were here, so the warranty co. told me that I had to pay the service call fee & that they would not return. Bosch refused to accept any responsibility for the product. As the extended warranty has now expired, I am now without an oven or any recourse.

I really love my oven and it came with the house when we purchased it. As much as I love it, I am not sure I would spend the extra money if I had to replace it. I have had GE in the past and was equally satisfied with that performance.

We installed this new oven last year and decided to run the self cleaning option. We did not pull the telescopic oven tray out prior to running the cleaning option. Apparently the high heat ruined the parts involved with the telescopic action. It would have been nice to have had a warning label on the tray or perhaps the dealer might have mentioned this. Im sure it indicates this in the book so Bosch is off the hook for a $250 tray. The salesman at Mahlander’s in Sioux Falls was a complete jerk about it. No more Bosch appliances for this family.

In late 2015, we bought a refrigerator (33 in. W 24.8 cu. ft. French Door Refrigerator in Stainless Steel with Icemaker) and a microwave/oven combo (stainless steel 30 Inch Wide 4.6 Cu. Ft. Electric Built-In Combination Oven with 1.6 Cu. Ft. Microwave and True European Convection Lower Oven). We chose the Bosch brand based on reputation, longevity, performance, and design.Unfortunately, neither of these products has performed well considering they are both 3 years old. The refrigerator completely stopped working and had a large build up of frost on the back wall of the freezer wall. A service technician with Hagedorn’s Appliances fixed this problem by calling a Bosch technician to learn the control panel and plugs stopped working. The technician commented that this is a rare issue and was surprised the appliance was a Bosch due to the reputation. We were charged $688.79 to fix this issue. The microwave control panel is dim and we are unable to see what buttons we are pushing. The technician from Hagedorn’s said this is a realistic issue and fixable problem to the tune of $350.00. We have not scheduled this repair at this time.The third item we bought from Bosch were $775 dishwashers. We bought 2 of these. To say we love the dishwasher better than the microwave and refrigerator would be true; however we must stop short of saying these items are ‘exceptional’ in any way. The doors seemed ‘warped’ and don’t shut well all the time. The washing capabilities are fair (sometimes leaves marks) and the time to complete is crazy long 2.5 hours, even close to that on ‘speed’ mode. However the washing quality is worse. We will give it credit for being quiet, that it is, well done there. We really have just had a hard time and these products are not the ‘show pieces’ we had thought we bought just 3 short years ago. It will be hard for us to consider Bosch for the price and performance.

We brought a Bosch washing machine on 19th Nov 2015 and the technician came after a week on 26th Nov 2015. And the way he handled the installation was very bad which he damaged the machine. Kindly looked into this complaint and help me out at the earliest. Hope for better service.

We purchased this due to the ratings. We thought we could install ourselves. We had to call a plumber due to the channels under the machine. I’m not happy, it was a hassle. Next, I noticed I had to rewash many of the dishes. There are always food particles on most of the dishes. We had the machine for 9 months and the part on the front of the machine leaked and ruined my hardwood floors and damaged my family room ceiling. This machine cost a fortune, plus we had to pay a plumber to install it, and now we are dealing with water damage. The machine is not worth the hassle or the money. It’s a bad machine, dont buy it.

Microwave has a lot of space. You can pretty much fit an entire chicken if you wanted to with plenty of leftover space. It has plenty of power. I did however found that the popcorn feature leaves a several more kettle corn un-pop compare to my old microwave. The fan pushes a lot of air when cooking which is a nice feature since my old microwave did not have enough power to push all air out.

My lower Bosch oven has always been slow to preheat but it wasnt until the oven surface was being cleaned while the oven was on that I realized that the oven was very hot to the touch on the lower outside of the oven door. Three visits by an authorized tech to rule out problems with the door and gaskets resulted in his conclusion that the oven has a defect that it is a fire hazard as heat is going into the surrounding wall. I am asking other consumers who find their ovens are slow to preheat to actually check the outside border of the oven while on to see if it is hot. I am filing complaints with the relevant state and federal consumer product safety organizations in the hope of starting a recall. So check your in the wall Bosch ovens while on.

Complaint sent in December 2016. After being on hold for 20 minutes spoke with a unconcerned/unkind Caleb ** head manager (or so I was told) of the appliance department. We have a Bosch dishwasher, where basically the upper and lower racks are disintegrating due to rust. The machine is still fairly new, and is run only with your recommended Finish products. The plastic coating on the racks appear to crack and scale off, exposing rusted/rotten metal underneath, something that does not appear to reflect the product quality one would expect from Bosch. It is frankly surprising as we thought we had purchased a quality German appliance like the many other Miele products we have in the house. The damage is on both upper and lower racks, so if I were to guess, I would attribute this to a poor/wrong coating on the steel racks. The damage is not caused by chips caused by loading/un-loading the machine. Boschs reply.. We will give you 20% off new racks as customer goodwill. When carefully ordering a product with a reputation for quality I would have expected them to have more concern when their appliances fail. Super disappointed and will not be buying or recommending another Bosch appliance in the future.

My experience with a Bosch dishwasher was having it hang up during a cycle and not shut off. This was the first month I used it. Turns out it was under recall for a control board failure that had caused fires. Unfortunately only a licenced Bosch repair company could do the warranty work. Closest and only (?) one in OR is 90 mins away. Control board costs half of what a good competitor brand machine costs. Since having it fixed, if the machine gets interrupted by power bump, door open, off button pressed, or anything, then it loses its place and is a nightmare to reset. Try googling how to reset one. Note the multiple ways given and question how or why there are so many. If I can just get it to drain this time, I have a Maytag waiting in the kitchen to take its place.

Bosch 500 series 44-decibel - I purchased the Bosch model SHP65T52UC in January 2015. I love the 3rd drawer for silverware, and that it has a 30 minute wash cycle if I want to use it. What I dont like is that I find it hard to place my dishes and have to be careful with tall glasses or they will hit against the 3rd shelf. Also, I noticed that it harbors moisture because there is no drying element inside and after a day there is a bad order like rotting garbage so I have to wipe down the sides and back or leave the door open so it dries. At the time, Bosch offered free installation so I got a refund in the form of a prepaid Visa card. It worries me about all the negative reviews, but so far so good. I purchased through Lowes which has great customer service and installation people.

I am surprised by the negative reviews here. I have owned this dryer for over a year and my experience has been very positive. Coming from a conventional, vented gas dryer, I expected long, slow drying times but did not get this at all. We changed from large, conventional washer and dryer to the European-sized models so we don't cram every possible piece of dirty clothes into one load. I typically run 4-5 smaller loads per week: dark, light, white, towels and jeans, and dress shirts. This dryer does a great job of drying all these clothes types, especially if you take advantage of the special settings. For me, the key is to remove clothes immediately at the end of the cycle. This is true of all dryers, IMO, but especially with this one. It *does* leave a small amount of residual moisture in the clothing, depending on setting. If you pull clothes out while they're warm, then fold or hang immediately, almost all the wrinkles disappear without ironing. If I have one complaint, it's that the dryer only rotates one direction. This means very large items (california king sheets, for instance) can get tangled and not dry evenly. There is one MAJOR advantage to this dryer. Living in a drought-prone area, I put the drain hose into a bucket and recover one to two gallons of water from each load that I use to irrigate my garden. Clean clothes, happy tomatoes. What's not to love?

Really disappointed, would not recommend purchasing anything from this corporation. Regardless of existing warranty, they charge a ridiculous price for repairment. I was told the repairment fee would cost $129 but when the technician came he wanted to make sure I was told the right pricing and mentioned that it will be $129 + $30 for every quarter of an hour. My dishwasher was still under warranty, yet no one cared. I strongly believe that as consumers, we have the right to be informed. Unfortunately, Bosch Corporation is taking advantage of consumers.I would also like to mention that I spoke with a supervisor, named Rye, who did not possess any of his duties as a supervisor. As a fiduciary agent of the corporation, the supervisor did not seem to care about me being misinformed and kept on blaming me for not understanding the situation. I am extremely disappointed and I really do not wish any customer to experience what I just went through.

My children and I nearly lost our lives 3 nights ago in a fire. I went to bed after turning on my premium Bosch dishwasher. I am deaf in one ear. I went to sleep and heard/smelled nothing. Suddenly my 12 year-old daughter came running into my room yelling that there was a fire in the kitchen. I ran down and saw 3 foot flames coming out of the dishwasher. Thank god I had a fire extinguisher, which I had taught myself to use after seeing a Dateline story years ago that most Americans who have extinguishers dont know how to use them. We are now displaced temporarily from our apartment for at least 2-3 weeks during clean-up and without a kitchen for 3-4 months.If one more minute had passed, I would not have been able to reach the extinguisher on the counter and would have lost everything. If my daughter had not been so alert or there, I/we would have died. What makes me angry is that Bosch KNOWS these dishwashers may catch on fire. There is a voluntary recall posted deep in their site for models from 1999-2005 for a very rare ability to inflame. They have made little effort to contact consumers directly. If you google, you will see that the international news media is starting to notice.

Paid $1100 for Bosch Dishwasher Silence 49 - it is terrible. Within one year it wasnt cleaning properly, and I clean the filter regularly. So I took to not only rinsing the dishes, but wiping them too! Now at 2 years it runs through cycles over and over again. Stops at random through the cycle and when you open it and press start again it sometimes starts at the beginning of the cycle. I do not recommend Bosch dishwashers at all. I had better results from the cheap one I took out.

Bought a Bosch Dishwasher from Currys; after a few weeks I felt it was not washing properly. I rang company sent out a repairman. He said its heating and the arms are turning so its fine. I showed him a stained mug which he took for examination. A few months later it still wasnt washing properly, rang again sent out another Bosch guy. He advised I should have bought elsewhere. Many phone calls to the UK followed. Finally UK said get onto Currys. I went into Currys and explained my situation: dishwasher doesnt wash properly and I cant used dishwasher tablets have to use powder. They were very helpful in the beginning but finally told me that Bosch UK said that their Engineer said it was fine. I have never dealt with such terrible Customer Services as in Bosch UK. They really dont have a clue but dont really want to know your problem. Sadly I have a Bosch washing machine and a Neff oven from the same house. I dread to think how they are going to pan out. It seems to me that Bosch will string you along until your warranty is gone. I WILL NEVER BUY FROM BOSCH OR NEFF AGAIN AND I WOULD STRONGLY ADVISE PEOPLE TO DO THE SAME. They are operating under a good name which they achieved and their stuff is now very poor quality. My advice: do as my sister did, buy the cheapest out there it really cant be any worse.

Model # B22CS80SNS/01 - First catastrophic failure of fridge in 2013 resulting in over $700 loss of foodstuff. Case **. Replaced ice-maker in mid-2017. Second catastrophic failure in Thanksgiving Week 2017 with over $1000 loss of food products. Case **. Contacted Bosch and was promised that they would schedule a diagnostic check on the appliance. NOTHING has been done three (3) days later. Representative Ishtiaq ** actually DECLARED TO ME THAT THE FRIDGE WAS APPROACHING ITS USEFUL LIFE OF SEVEN (7) - YES, 7 YEARS! Im now getting ready to dispose of the dishwasher. I cannot afford a $1700 fridge every 7 years and a $600 dishwasher every 4 years. Not to mention the loss of food products and having to put up with the lies and poor Bosch customer service. You have been warned.

April 25th 2017 we took our new refrigerator home. Everything was fine until August 21 it stopped cooling. Called Factory Direct Appliance because I bought the extended warranty and they said to call Bosch. So I called Bosch and they set me up with a ticket and recommended a repair place that services their appliances. That company is called At Your Service repair and they are as bad or worse than Bosch. They couldnt come out for a week. So a week without a fridge and when he shows up tells me that they have to order the part. A circuit board that tells the compressor to kick on. Tells me it will be a week and a half before they get it and sets a time to come back out. That day approaches, the Friday after Labor Day, and I hadnt heard from anyone so I called them. They proceed to tell me that the part is on backorder and they have no idea when it will get here. So I waited a week or two and decided to call Bosch again. They tell me that it is on backorder until December. So I said no problem, replace my refrigerator. They said send us proof of purchase and the diagnostic from the repair shop so I did. Another week goes by and I hear nothing. So I call Bosch again, and now they miraculously found the part from Appliance Parts Depot. Meanwhile the repair place has closed the ticket because they were told it would be replaced. So Bosch says that they are sending the part to At Your Service. I call at At Your Service and they know nothing of it. Keep in mind here who is doing all the calling. Neither of these outfits called or cared how I was doing, if I was taken care of or if I was happy or satisfied. So now when I call one they send me to the other and vice versa. So now they do not want to replace my refrigerator and in fact are putting an aftermarket part in it. In a week it will be 2 months without a refrigerator and I am still the one calling trying to get answers and just get my appliance replaced. Bosch sucks. I was looking at buying a Bosch table saw, cordless drills etc. because I liked the way they perform but I will never buy anything Bosch because they dont stand behind their product and they definitely dont care about their consumers.

I bought all Bosch appliances for my kitchen (except for the fridge) including washer and dryer. Right from the start I had problems with my oven and the dishwasher did not clean well. I got service in and they basically said to use another dish soap. Then my oven totally did not work and died on us for Christmas dinner. In a nutshell customer service was awful. I was calling in Canada then got re-routed to the States for Customer Service. Once there I had some action. But my oven does not work well. Since then my dishwasher racks are all broken. Buying Bosch was the worst choice - never again.

We owned a Sears Kenmore dishwasher for 10 years until we decided to upgrade to a Bosch when we remodeled our kitchen. What a mistake. The Bosch stinks. When you open the door it smells up the whole kitchen. My husband has called about this & been given instructions which have not stopped the smell. Now the dishwashing liquid dispenser does not open during cleaning. He has also called about this. They said to just put it in bottom! I would never recommend Bosch products & will never buy one again. I gave it 1 star because I had to. I would really give it no stars.

We bought our Bosch dishwasher in 2012 because we heard they were the best from the salesman (I think it was because he got a spiff for selling that brand that month). I am sorry to say that the dishwasher is leaking due to a defective valve. Bosch customer service claimed our dishwasher is “old”. They also state that their dishwasher life expectancy is only 10 years now. Hmm. My last KitchenAid dishwasher turned 15 years old when we sold the house and the owner said it went out finally after 20 years. My GE at our other house is still going strong after 14 years. Bosch is not what it use to be and their customer service manager is rude. When a company has it in the back of their head that their appliances are pretty much done at 10 years that says something about their philosophy behind building them. Just saying.

Very quiet dishwasher - I think quietest on the market. It also has a fail-safe to prevent leaking. Was easy to install - I was able to do it myself. The top row cutlery rack is also a great feature to have.

I bought their dryer and within 8 months the touchpad to switch on the unit was already not working. The representative that they sent was insisting that there was nothing wrong and that we should use the thumb and press harder to make it work. It still was not working. We think that the touchpad was defective and they were just avoiding to replace it. After a few calls, they finally sent another technician but the guy came unprepared. He had no insurance despite the fact that they supplied the appliances of the entire building. On the third appointment. The technician did not show up. Did not even bother to call to tell us he was not coming.

Bosch Dishwasher SHE3AR52UC/21 a $500 dishwasher from Lowes. From the many reviews of Bosch after I spent Saturday installing this dishwasher to a T. Being a certified aircraft mechanic it wasnt too hard, all leveled and hard wired up. Lo and behold the door wont stay shut and the top latch is sprung in the down and locked position. Called and did the whole thing to get Bosch to fix it but it will be two weeks before I can get a tech and even then he wants to look at it first before they order a part. I ordered the $8.00 latch myself so we will see in two days if thats the fix. By ALL of the latch comments on here Im really surprised Bosch hasnt recall this cheap plastic latch.

Washes dishes but often leaves residue. Doesnt dry the plastics. Honestly, I use the main wash; pots and pans is too hot most of the time, and the quick wash doesnt really clean them all. I dont like the arrangement of the racks. Bowls dont fit well on either level, I could help Bosch find a much better way so loading is easier. Its comparable to others in the same price range. Ours decided to fall apart after 6 years. The actual computer panel just fell off. We can use it without the panel, but it is really broken. Wont buy another Bosch.

Purchased a dishwasher and oven in 2007. The DW was rated #1 and environmentally friendly... Its not ... It requires expensive rinse agents and it doesnt clean the dishes. The heating elemental either never worked or broke just outside of the 1-year-warranty. We had purchased the extended warranty so at least they fixed it.... But it still cost that added $150 bucks. The convection oven was also $1000 and doesnt cook several trays of cookies perfectly as advertised...not worth the money. Two years ago the main computer module fell off the back... The glue dried out that held it in place. Thankfully we jerry-rigged it back. Now the oven door wont close properly, so the oven turns itself off. We called for service and they said the part is $240 plus $150 for labor. I called customer service to see if they could help out... Nope... They blame me... I must have set something too heavy on the door.

DOES NOT EVEN DESERVE A ONE! I bought all Bosch products for my new kitchen thinking German engineering was the best!!! Well, think again! The dishwasher is great, the slide in gas stove is ok but surface scratches at the slightest contact. My complaint is the 24 electric wall oven that I paid close to $ 2,000 for. You set it at 350, the light indicating it has reached the temperature goes off when it is at 325 degrees, when it reaches 350 it then moves on to 400 and even goes up to 500 or sometimes goes down again to 350. It is not usable! I complained repeatedly, had a serviceman come more than once and finally Bosch replaced it only to have the same problem all over again!! I even got my electrician to come when the second oven had the same problem but the problem wasnt the electricity! I feel totally cheated and wish I could reach a larger audience with my complaint!

Dishwasher SHV68TL3UC/04: I spent $900 on this dishwasher 18 months ago. Today, it will not turn on. Called Bosch service: $129 to get a technician to come out, plus $30 every 15 minutes that they are here, not including the time for any work they need to do or any parts that need to be paid for. Needless to say, this will be my first and last Bosch purchase. I was advised to buy KitchenAid and I decided not to. Live and learn.

My 4-year-old dishwasher has not given me clean dishes or silverware from day one. I always need to recheck each item and then rewash almost 3/4 of everything. Also I need to play with the start button many, many times before it starts the wash cycle. Two neighbors with Bosch machines (one about 900 dollars) are very dissatisfied. The next time I need a appliance, I hope to be smart and read the reviews first then do the shopping.

Best dishwasher I have ever had. Gets everything super clean. I am so glad I purchased it. Consumer Reports recommend the product! It gets dried cheese cleaned off plates after making nachos. Super efficient and dries dishes well. Super quiet too!

I purchased a Bosch dishwasher Silence Plus 50 dBA at Lowe’s June 2015. It worked for 1 month and stopped working. I had a repairman from Lowe’s come and fix it. It worked for another few months and stopped working again. Had another repairman from Lowe’s come and he left without fixing it because he didnt know what was wrong. Another repairman (#3 so far) came out and says he knows whats wrong with this model, there is a defect with the door latch. He fixes it. Works fine until a few days ago stops working again. Of course its now out of warranty so I will have to pay to fix a dishwasher that is a little over 2 years old. I wish I kept my old noisy dishwasher instead of this piece of crap. Has been nothing but trouble and I will Never buy another Bosch product again. Dont believe the hype. It is also hard to load the dishwasher as the racks are too narrow and it didnt dry the dishes well either.