Viking is a good higher end brand. Its not as expensive as some of the ultra-high-end brands. When we decided to do the renovation this year, we put in all of Viking appliances. Im really happy with them. As I was cleaning the stove the other night, I really like it. Its easy to clean. It looks more of a restaurant style kitchen. It looks impressive. It feels good. Its good stuff. It boils faster than the range that we used to have, which is great. I love it. We had a slight scratch on the door and no questions asked, they came out and replaced it. Everything worked with the rebate. I didnt have to fight for it. It was a great experience.

Six years with 30-inch dual fuel Viking oven resulted in four service calls, $800+ in repairs, and at least three weeks downtime. Nothing was ever covered by warranty and theres zero support from our friends in Mississippi. How they stay in business is beyond me. Shame on you Viking! I wish I bought Wolf.

We bought a brand-new house and the builder put all Viking appliances in it. We bought a brand-new refrigerator and two things went wrong with it. The fan in the freezer stopped working so everything was at 20 degrees instead of 0 degrees and things started getting soft. Also, one of the hinges of the door broke. We contacted the builder and he told us to call Viking, so we did. And then Viking gave us the local repair shop who came and fixed everything. Once everything was fixed, everything worked beautifully. We’re very happy with it.

When we decided to purchase a new fridge, there were only a couple of choices - GE, Sub-zero and Viking, so I went with the better choice. We also got a Viking dishwasher, stove and hood, and so far, they have been okay. But we had a problem with the freezer down below. Someone came and fixed it, but it took a long time. Other than that, its still in good shape and its doors are nice. Ive had other brands and the Vikings quality seems okay. I wouldve preferred to have a mostly full refrigerator and a small freezer, and didnt wanna have one with a freezer below because the ice maker was also below, and I dont freeze a lot of stuff. But this particular Viking fridge came like that.

Weve had issues with our Viking refrigerator coming with a leak in the line, so it wasn’t very good. They sent a product that didnt work. We had to have them come out and repair it right away before people could even move into the house. We were selling the house. I called Viking, and then they set me up with the two people that work on Viking in the area.

I wish I had read these reviews before I bought my brand new Viking refrigerator this year. Here is an excerpt from my letter to the editor of Consumer Reports Shop Smart Magazine about Viking. They had a piece in their latest October 2012 issue on recalled dangerous products and the Viking refrigerator is among the top 10 and clearly verifies the companys lack of responsibility.Letter to Editor: I wanted to thank you for your recent coverage on the top 10 Dangerous Recalled Products and the companies that are in the Hall of Shame. I am a very dissatisfied Viking customer and was an owner of the refrigerator that was on recall. The fridge was recalled because of faulty and dangerous door hinges. Viking replaced the hinges and then soon after, the replacement parts themselves were on recall! The Viking recall center called me to offer me a new fridge at 50% off. I took them up on the offer because my fridge was over 10 years old and is a built-in. I thought it would be nice to have a new fridge that would be similar to the old one and fit into the built-in space in my kitchen. I got the new fridge in February of this year and have constantly had problems with it overheating and spoiling my food. I have had it repaired many times under the warranty but it continues to have the same problems. The Viking techs seem to be at a loss as to how to permanently fix it and have now been slow in getting back to me. I continue to have a fridge that I cannot count on and a company that I cannot count on either. I have had to purchase a small dorm-size fridge to put in my high-end kitchen right next to my high-end Viking fridge that doesnt work properly. I was not surprised and somewhat relieved to see the article in your magazine about Viking. I now know that I am dealing with a company that fails to report defective products and continues to produce defective products. The lack of responsibility that this company shows to their customers and to the consumer is appalling and they deserve to be in the Hall of Shame. I am writing to their President and CEO and am enclosing a copy of your article in my letter. Thank you again for looking out for the consumer.

The builder put a brand-new Viking refrigerator in the house that I bought. I like its bottom freezer. Also, when we were having a problem with our ice cubes, the team at the Viking dealer was able to talk us through it and help us. They were great.

My son has Viking appliances and they had good luck with them. So, I decided to purchase from them, and I had a great experience with the dealer. I like that my Viking refrigerator is so roomy. I love it, and so far, Im pleased with it.

Ive been using Viking for the past 13 years but I dont think Im gonna buy Viking appliances moving forward. I was very happy but not anymore. I have lots of properties and in most of them are Viking. I like the design of the refrigerator but in the past three years, the refrigerators are very bad quality. They just keep breaking down and all the repair people would come in and say not to get Viking. I like too that the dishwasher can have the filter but it breaks too often. Last year, I spent over 20 grand but some stuff was on backorder. So, I told the supplier that bought one for me to put in my invoice that I bought two. Then, when I asked for the rebate, they said that I didn’t qualify because I have one invoice. Even though the guy who I bought it from said it was gonna be okay, I didnt get my rebate of 5%. They could have looked at my file and made an exception because they would be out of pocket fast and it wasnt my fault. They should have fought with the reseller, but I didn’t bother. So, theyve lost a loyal customer.

Purchased the fridge in 2007. Since then I have had a new motherboard, 3 sets of hinges, 3 ice makers (mine is broken now so it will be 4) and the wheels fall off of the freezer drawer. I had the ice maker replaced 8/13. Its 2/15. They wont replace it!! Bad taste in my mouth!

After an extensive and expensive kitchen remodel, our wall oven has failed 3 times. I have been without a working oven more months than it has worked. This time we are going on 7 months and still no repair. The motherboard must be faulty and burns out (this will be our 3rd motherboard replacement). I do not believe replacing the motherboard with the same faulty one is going to change anything and we will be back in the same place soon after the repair. I actually cook and use my appliances and I am so frustrated with the service from Viking and the products! Never, ever buy from this company. Buyer beware, you will spend thousands of dollars on repairs.

When we bought the house, the owner bought all Viking appliances but have never used it. When we came here in the house, everything was brand new. We have the Viking refrigerator for three years now and it is a good quality appliance. But I was surprised that within those years, there was some water leaking from the freezer and then the refrigerator was broken. But the Viking team was very helpful and someone came here and fixed it. Other than we have to have the service, its door has more spaces compared to other refrigerators and they have a bunch of options. And we can also cool fast with it.

The fridge didnt work when it was installed and it took five months to replace it. The stove was installed in July and it got fixed today, on the 1st of December. Ive been working through the general contractor and hes been using a company called Jarvis who I would not let back in the house after today. It has taken til the 1st of December to get all the burners on the stove to work. Its just a disaster. If you give me a million pounds in cash and all free appliances, I wouldnt have Viking in the house. Ill never tell people to buy Viking.

I picked the Viking range because one, it was the recommendation from the appliance salesperson that I was buying from. And then two, it came with a package deal with the dishwasher although I upgraded that anyway. The third one is simply its aesthetics and capabilities. Its been excellent so far.

I have been very happy with Viking. The downside of the Professional range that I have, is that there’s not a small burner and they’re all the same size. But other than that, I have not have any problems with them until just recently, when one of my ovens ran out. I looked online for a repairman and I was not happy with the first repairman that I saw. He came into my home, looked at my range and he called me back about a week later, and said that it was going to cost $1,700 for a new control panel, and two workers to repair it. That’s not right.I did some research. I found another repairman that was Viking approved and it costed me just under 600 to repair my oven. There was a recall on it as well, so they did that. They took care of that in addition to fixing my oven. Probably, the biggest downside is that it’s hard to find good and honest repairmen for Viking products. But I have no complaints from my products. It’s a quality product. I’ve got an electric wall oven that I use constantly and gracefully. Thank God that it’s performing well. And I’ve used my products all the time. They all look pretty in my home.

We got a Viking Refrigerator three months ago. The freezer stopped working, we called the service and the lady who talked to me on the phone was rude. They sent someone and he found that the fan was broke. They came again last week, they ordered a new fan and they put it in. The fan was working, but the problem was not solved. The problem was the freezer temperature was 14 degrees higher than preset. And the refrigerator part, the upper shelf temperature was 10 degrees below the preset, so all the yogurt are frozen. I called them again and they will send another company to fix it. Its an expensive piece we paid for. Its not even as good as the cheap refrigerator we bought from Fensa. I suggest quality control.

Only two refrigerators would fit in my kitchen. One was Sub-Zero and I wasn’t in love with it. The other was Viking. It has more room at the top and I like it a lot.

Seeing that this is my fourth change out on my Viking Range I think I am being generous with my one star rating. The range itself has been very disappointing since it has been the same reoccurring problem. But I will admit the service deserves a 4 star.

We purchased a Gas and Electric wall ovens. I love the electric oven and have had no problems. It is going on 3 years and the Gas oven problem has yet to be resolved. Only used it 4 times. There is a strong gas smell and each time it got worse where my eyes watered. They know about this problem and still waiting for the 2nd repair company to resolve this.

4 to 5 years ago we bought a Viking dishwasher to replace our other one because we couldnt stand the noise. This one was quiet at first and ran pretty good. After the first year it left the dishes wet and ran for four hours. But first we had to reset it five or six times to get it to even run. Today we are buying a Bosch. The Viking caught on fire today and lucky for us it threw the circuit breaker before it got out of hand. Never touching a Viking again.

I own a heat and air company so we work on these refrigerator units and Viking is a middle-grade nice refrigerator. Then other brands, like Sub-Zero, have two pieces of refrigeration. They have a separate unit for a freezer. So I chose Viking. Besides, the floor-plan price for this unit was $7,500. I was going there thinking I was gonna spend about $17,000. But I bought this from Plugs and although this one is normally $12,000, the guy there said he would sell it to me for 7,500 bucks. I told him I didnt want a year-old model. I wanted to have a new one and he said that it was a brand new model. But I later found out that it was a year- or two-year-old unit sitting on the floor. The way it was sold to me is my only problem. But as far as the unit itself, it’s fine. I like everything about it.When we had a water leak problem, I had my son go look at it and it was bad water inlet valve. It was no big deal. But when I called the factory, they said that it was not under warranty. I told them that it was though. It was brand new and it had not been in the house for four weeks at the time. It took three months but I finally got a water inlet valve. The salesman from Plugs got involved with his Viking representative so he got it for me. However, if I have a problem tomorrow, what’s gonna happen with my warranty? I gotta call that dude back now at Plugs and ask about that. But now, I’m having a problem with everything freezing on the front shelf. It’s just on the top shelf though, where the air blows out of the evaporator. And they have a fix and it doesn’t cost me anything. I recently found out Viking actually makes a piece of duct, that I just need to call in the factory to get.

We replaced our previous Viking Refrigerator, with model VC5B5483. The unit continues to give us problems, just as the previous Viking did. The freezer side continually has frost issues, and 3 times since we purchased, the temperature spikes high and we have to discard hundreds of dollars of frozen items. We have no confidence in this Viking and have Viking in the entire kitchen including: range, range top, compactor, dishwasher. We spent another $10K on this Viking and expect it be fixed or replaced. We could have gone with Sub Zero, but stuck with Viking, as we like the look. Hopefully this can be resolved, quickly. Thank you.

My friends introduced me to Viking Refrigerators and we specifically bought this brand because we heard how good they were, but now I feel that their customer service is terrible. Ive only had my refrigerator for not even a year and it broke four times now and it has taken at least two to three weeks to get it fixed every single time. Nobody at the Viking dealer would pick up the phone, so it was hard to get in touch with somebody. When I finally do, the only way somebody would call me back is if I was rude and talked to the manager at the place that I called. It was a horrible experience. I couldnt be more upset about it. I was told that the door would keep breaking at the part where they fixed it, and that I wont get a new refrigerator. I would trade this refrigerator right now if I could afford to.

I purchased a new home with a Viking VWH3648SS professional style residential range hood to accompany the Viking Range that was installed below. It is fitted with a 1200CFM in-line blower. The package cost close to $2500 new. We use our kitchen daily for a family of 4. At the 8 year point, the lighting control knob began to loosen. Eventually, we called an authorized Viking Service provider called, Mr. Appliance They sent out a repairman who worked on the hood and seemed to have repaired the problem. But within three or four weeks, the knob came loose again. We called and the head honcho from Mr. Appliance came to fix the problem. We thought that was the end. Fast forward 5 years later and the knob loosens again. Not wanting to spend another several hundred dollars, I decided to address the problem myself. As an degreed engineer, I am not one to avoid a technical challenge.I pulled the hood switch panel apart only to discover that the switch had been tie wrapped into place. Over the years, heat, vibration and usage caused the tie wrap to stretch. The proper way to have made the repair was to remove the switch face plate which is held in place by the fan, lights and heating lamp rocker switches (spring clips). This provides access to an underlying nut plate to which the control should have been mounted using a 1/2 inch nut. In the process of disassembly, I discovered that the control thread, made of nylon or plastic, had been stripped which might explain why a tie wrap had been used. I ordered a new part for $58 and mounted it correctly, adding a lock nut to the assembly.But thats not the biggest problem. Upon disassembling the hood, I discovered inaccessible areas to be caked with grease so thick that it took a scraper to remove. This grease was checked separately as being flammable. The recess areas and sockets where hot halogen light and heat bulbs sit was particularly thick with burned grease. There were pools of liquid and solid grease in inaccessible areas of the hood that if ignited during a pan fire or electrical fire would provide fuel to burn the surrounding wood cabinets, the drywall and the exposed studs behind the hood covering. Mind you, these areas are not normally accessible for cleaning by a consumer.In my attempt to clean and repair this poorly constructed product, I was exposed to razor sharp sheet metal edges and burrs which had not been properly or safely machined during the manufacturing process. Particularly dangerous is the access holes surrounding the range hood lights where a consumer might attempt to clean only to be cut in the process. There are dozens of complaints in various internet review sites that complain about this issue in consumer accessible parts like the filter elements. Any machine shop professional will tell you that Viking Range has used improper technique in their manufacturing process which expose service people to the possibility of serious cuts.A call to Viking Range customer service resulted in the answer: We dont recommend that consumers access these areas and any tampering will void the warranty. Of course, the warranty is long expired. There didnt seem to be any concern (or understanding) by the Viking Range person of the dangerous design that Viking Range has released to the market.I have video taped my work and after I have a chance to edit the raw material, I will post the shocking videos and will be sending a copy to the CPSC (Consumer Product Safety Commission) for recall consideration. This range hood is a fire danger and a health hazard that should be addressed with the thousands of customers who unknowingly have installed this product.I would love to see responses from authorized (or freelance) service personnel with opinions on these issues. By the way, the Viking Range VGRC365-6BD commercial grade open burner gas range that accompanies this hood is just as poorly constructed with dangerous sharp edges. It is a nightmare to clean. Never again a Viking Range product.

A Viking refrigerator came with our home, and Im very happy with it. The first time Ive called customer service, someone pikced up the phone and theyre seem to be helpful, friendly, and knowledgeable. My experience with Viking has been excellent.

I’ve owned my Viking range for about month now and so far, its been good. The dealer who I got it from did a very good job. The model of my range is appealing and I like that it’s gas.

Gas Range model VGCC5366BSS installed Oct. 2013. Oven continually failed due to fried control module. The module was replaced over a dozen times, and during one period where we were waiting for parts, the company installed a temporary 30 range of the same model, and it failed within 2 months for the same reason. The repairman set up surge protectors, ran a new electrical circuit, had the utility monitor for electrical surges, and had us use a door wedge to hold the oven door tightly closed (the last theory was that heat was escaping from the oven and burning the circuit board). I just found out today (not from Viking!), that there is a huge recall on Viking and Brigade freestanding gas ranges (US & Canada), including my model. Go to Consumer Product Safety Commission (US), or Healthycanadians.gc.ca.

Two year old oven breaks down 3-4 times - We purchased their top of the line double oven range. Within two years one of the ovens has stopped working. Viking has sent out two companies to fix the issue, but one has refused to take on any more Viking range service calls because they cannot obtain parts from Viking. Thanksgiving was very disappointing because Viking was unable to supply the service company with parts even though the service call was place in September. We were told that Viking was doing inventory; therefore, was unable to send out the parts. After contacting Viking, the person I spoke with stated that the service company should not be sharing the information with me. It is now December 4 and still the parts have not been shipped to the service company. Yes, Viking has beautiful appliances, but they are not dependable. We will never buy another Viking product again.

The (Microwave/convection) oven was 3 months old when it started making a noise. Viking arranged for a service tech take a look at it. During that service appointment, the oven blew a circuit in our home and quit working. That was 6 months ago and I STILL dont have my oven. After 3 separate appointments and still no resolution, Viking still refuses to replace the oven and insists on yet another service appointment. I would NEVER recommend Viking to anyone! We are beyond disappointment and down right angry.

I bought Viking appliances because of their reputation but I can attest that it is not warranted. The oven does not bake evenly, makes constant clicking noises when heating, and sometimes just refuses to heat to the appropriate temperature. Very frustrated with this really expensive appliance.

Purchasing my Viking Refrigerator was a seamless process. I ordered it online and they contacted me a day or two later and brought the refrigerator out. I paid a little extra and they removed the old refrigerator out of the basement, took my existing refrigerator and put it in the basement which was a feat, from stairs and put in the new one. Were very happy with it. It hasnt broken like my LG did. But, it would have been nice if it was a bit larger in cubic feet size. Also, the ice maker design could have been improved a little bit. When I open up the drawer, a piece of ice or two always falls out.

We had a built-in grill when we moved into the house about 40 years ago. We then replaced that and got a 24-inch Viking grill. When we decided to get a new stove, we wanted to match it up. Previously we had an electric stove. We checked other things like BlueStar, but we liked the looks and the style of Viking so we selected it. Its great and the heat of the range is so much even and it works so much better. The temperature control is really nice and I like the one pullout rack which is really convenient. The product is also easy to clean. I lift up the racks on top of this each day and I can dust underneath there. You can take the ceramic tops or the steel tops off the burners as well. It’s really nice and so much better than electric. It also looks like a million bucks and will never go out of style. It always looks like a professional item and is classy looking too. Its the best there is. The installers did an excellent job and we had all the trim pieces. We inquired about getting a broiler from them but Viking doesnt make them anymore. I’m going to have to have some Viking products when we move. I was in the Fire Department before I retired and all the fire stations had Viking grills and gas stoves. There were about 8-burner stoves and that’s where I first saw them. They always worked well. I am thankful for Vikings good products and am appreciative of them. I’d highly recommend Viking.

We purchased 3 Viking appliances (French door refrigerator, free standing range, dishwasher) in the middle of Sept. 2019 as part of their 3 for 2 deal at close to $10,000. Two of the appliances (range and refrigerator) had problems within the first week. After 2 visits from a technician from the store we purchased the appliances from, the stove seems to be working (for now). Not sure if the problem is really fixed, but hopeful. However, the refrigerator is still defective. The freezer door sagged, went out alignment and appears to be warped. That happened not more than a week after delivery.A technician sent by the company we purchased the appliances from couldnt fix it, had no idea why it happened in the first place. We were told that a technician from Viking approved company would need to attempt a repair. If a repair wouldnt be possible, Viking would exchange the refrigerator. Unfortunately the technician sent by Viking on Monday couldnt fix the problem either, identify the problem or offer any solutions. After reaching out to Viking customer support today (they dont contact you) I was told that they would send another technician from the same company who may have an idea how to fix it! Really? I choose to purchase Viking appliances because I expected good quality products and excellent customer service. Good customer service means that after delivering a defective appliance + 2 attempts to fix a new appliance - you exchange the appliance without asking your customer to take off more time from work to try to fix the problem. I am very disappointed and honestly very surprised that this is the customer service Viking provides.

I believe I can beat all negative reviews that I have read this evening... my Viking almost killed me tonight. It had been pulled out from its location into the kitchen because it had ceased to operate during the night... After a lengthy process we found a vendor to fix the problem. Whilst waiting for the part to be delivered tomorrow I said we must open the doors because as we have been told if a fridge is not functioning the doors should be open to prevent odors etc. As I opened the bottom drawer the fridge started to topple on top of me... my reaction was to try to stop it. However a 2 inch jut out in my counter caught the top door and prevented it from falling on top of me.Everything crashed out of the fridge and I was surrounded by broken glass etc. We tried to push it back in place but it is on wheels and the disaster was about to be compounded... trying to hold it in place we called the local fire dept... They arrived and carefully pushed it back into place. I have no words for this piece of junk... excuse me - very expensive piece of junk. Lucky to be alive tonight!

Our Viking refrigerator was bought along with our new house. Its quality is good but my wife is very upset about the noise. We have called for support but the guy who came here didn’t fix the problem, and we’re still suffering with the noise.

Viking Ranges would have made a good return on my investment when I sell my house but so far, the quality is not good. I have about 5 issues that are in the process of being rectified, like not all burner lights work and when the oven and some of the burners are on, all the burners would light continuously and wont stop. I have called and spoken with them numerous times and I have sent emails too, and they were knowledgeable enough to help me with what I needed. Im waiting for the parts but a week has passed and they told me that the parts department is not shipping anything until the middle of the month. The quality control and the packaging could have been better before the units leave the factory line. Also, it seemed that a lot of the damages were the result of transporting the product.

Less than five months ago I purchased all new appliances for my kitchen. I wanted a reputable brand that would last for years to come. Viking is a name you hear and immediately think high-end. Their appliances fit my style perfectly, simple yet classy-looking, so I took the plunge and ordered myself an entire Viking kitchen, not a cheap decision but my kitchen is MY space, so I splurged.My stainless steel refrigerator (double door on top, pull-out freezer on bottom) has been constant problems for me. Im actually not fond of any of my appliances but the others have been overlooked due to such shockingly poor quality of my refrigerator. First, the ice machine works completely randomly... one day a full tub of ice, the next nothing. Next, in less than three months time a shelving frame has completely cracked all the way through, and there is hardly any weight on it at all. Now, the produce drawers are sagging inwards and I do not trust the shelves in the least. It seems like it is constantly something with the unit. I had hoped to love my new kitchen but now Im so upset that, for the money I spent, I do not have appliances I can be proud to show off.

I wanted a commercial grade oven for the new house because I do a lot of entertaining so I got a Viking range. I, however, had problems with it. Six out of the eight burners failed during the installation. I then called in warranty replacement and they sent the company out and theyre supposedly on back order. Ive been waiting for the replacements for six weeks now. I have two working burners for a $13,000 oven. Im not happy at all.

My husband enjoys cooking. We were looking at other ranges all around the same price and we found Viking. It was on sale at the store and we were saving a couple of thousand bucks. So far, it seems it has a good quality. I like the blue light that lights up the knobs. Without it, I wouldn’t be able to see what I’m doing. I also like the way the racks inside the oven slide nicely. The sales rep was friendly. But after the purchase was made my husband had a few questions, and they weren’t so quick to talk to him or call him back like they were before the purchase.Also, I find it odd that it doesn’t have a self-cleaning oven. When I turn the burners on they don’t always ignite and burn evenly the way I would expect them to. I do the baking and seeing that it’s Christmas, I’ve been making cookies that I can only bake in the middle rack. It’s funny because in all the advertisements they show a door opens full of all kinds of goodies on all three levels, and I can’t cook that way. I have the middle rack and that’s it. Anything on top or bottom burns. And they’re not removable racks, except for the middle one. The top and the bottom are on roller slide, that’s why they move so easily. I can’t just pull it out and move it up or down.

The Viking Range makes me feel like a Master Chef... In 30 years and many gas ranges, this is the best range we have ever had. We had a minor service problem with our grill and gas broiler which was immediately taken care of without charge. The service department was by far the best Ive dealt with in my experiences with other companies. We are going to be moving soon and I will get another Viking - The Best Gas Range Ever!!!

We purchased a complete Viking kitchen with two dishwashers. The dishwashers, for the money spent, do not live up to Vikings reputation. The dishes are, for the most part, not clean nor are they dry when the cycle is done. Also, the dishwasher is always wet inside causing it to have a really foul smell. I am sorry to say that I have not referred Viking to friends who were building house and ones who were redoing their kitchen. I am sadly stuck with these worthless dishwashers. Had we only known!!

We were remodeling our kitchen and we wanted to upgrade all of our appliances so we did get Viking for everything. However, the refrigeration portion was faulty so we called our warranty and they did replace it. Its now working fine but thats not expected when you spend that much money on a refrigerator. It was a bit disappointing. For a week, we had to figure out how we were going to store food. We ended up having two technicians come out because they didnt communicate. It was a bit of a mess but its over and Im glad.

We have a Viking stove and an oven as well. Then, we were shopping around for a new stove and we really liked our Viking stove. They stopped selling Viking up here in Canada and when we bought the stove, it was just at the point when Viking lost that trademark. We were looking for a stove that didn’t have a lot of sort of electronics but would be really a good gas stove. It’s an electric oven and that would stand the test of time. The salesperson really highly recommended the stove and she was right. We love it. Then, when it came time to replace our fridge, we just naturally leaned towards looking for a fridge that had the same quality. We were lucked out that the timing was such that they started selling Viking again here in Canada.I love the icemaker that’s in the pullout drawer. We didn’t think we wanted any kind of an icemaker or a water dispenser but this one came with the ice dispenser inside and we love that. We use it all the time. And I love the layout of the drawers on the inside, the flexibility with being able to move the shelves around. I love that the shelves are glass. They’re clear so I can see through into them. Also, there are lots of space in the bottom and there’s like a pullout temperature control drawer that holds lots and lots of fruits and vegetables in there. They’re smartly designed and its a really nice fridge. One thing that would be great would be if it was easier for us to get our hands on the replacement water filters and the air filters. Its a little bit of a challenge. They have to get ordered from the States and then they go to the appliance store. It takes a long time. Other than that, I would highly recommend Viking.

Viking seems to have a pretty good reputation. Also, I had a Viking stand-alone refrigerator before that I bought on sale and it was good for years. So, when I saw that they had a floor model sale, I took it as a good opportunity to upgrade. I got another stand-alone refrigerator and its interior design is nice and quite functional. It also seems solid and reliable, like the Viking refrigerator that I had before. Viking Support has been very good, too. When the dealer sent a crew who was not a certified installer and did an extremely poor job, I ended up calling Viking Support and that was when I finally got help. So far, I like the refrigeration part of my current Viking refrigerator, but Im not too pleased that its freezer. It is so noisy and on all the time, which is quite bothersome when it is in the middle of a kitchen or family room area. It did not occur to me when I had the smaller refrigerator that the freezer kicked on all the time. With this one, the compressor kicks on for a few times a day and when I open it, which I find unnecessary. Even in a cool day in Northern California, it would kick on and last for a long time. And I hardly use the freezer. I have called their technical support and the guy said that the freezer does that because it needs defrosting. But why would it need to do that all these times? I was also told that it’s normal, which I find counter intuitive when I hear the freezer cranking more often than I open it. So if thats really not a defect, then it is a very poor design.

We purchased all Viking appliances back in 2012. We had to throw out the dishwasher in 2015 when our service agreement was over because it was not worth the money to pay to keep fixing it. I reached out to Viking many, many times with no luck. Appliance repair companies dont want to touch Viking products because it is usually a no fix situation. Our icemaker has been broke for 2 years on our fridge and we cannot get anyone to repair it.

We read a lot of reviews online and researched, and we really like the Viking Refrigerator. Its brand recognition and quality made me choose the brand over their competitors. We ordered the one through Best Buy and when the delivery company damaged our door threshold, Best Buy took care of it. They fixed it and made it right. We found that the refrigerators compressor was louder than others. Still, it didn’t bother us as it was consistent with the reviews online. We like how our refrigerator is working and I favor its drawer freezer.

Our designer and the manager of the store we went to highly recommended the Viking range. We love its look and the small oven is awesome. My husband is the main cook and he loves how it simmers where you can get it really low and then also for making meatballs. As of this moment, our Viking isnt working properly. Parts are needed and the appliance repair company said that they have been waiting on it for over a month now. But other than that what works is great. The only suggestion I could make is for them to have a childproof type of lock. They got plastic covered knobs but those dont look good. The ones where you can push in and turn would be awesome, but I could not find any.

Viking Refrigerator DDSB548SS - Bought the refrigerator on 2012. I live alone and am very careful with my things. All is working well except for the door shelves. These are made from plastic with a glass at front. Two months after the fridge was installed, the plastic on the door shelves started to crack and disintegrated into very small pieces. All broke within a year; theres four shelves in total. All are broken and cost about $250 a piece.

My wife and I perceived the Viking refrigerator as high quality just by certification. We like the look of it as well as the configuration with the door freezer and double open top. We also wanted to get a matching set for we did a remodeling in our kitchen. So far, we really like it but theres one thing that kind of drives me crazy, and its in the minor side. On the freezer, when you open that the big drawer down below, it has an ice maker, and you pull it out. The way the ice is dumped it into the tray and it builds up, about every fourth time, it pushes the ice behind and comes on the floor. But if I open it slowly, reach back, and try to move the ice, it doesnt happen. But sometimes, I forget.The other thing that weve experienced, and I dont know that its the refrigerators fault, is that if our power goes out or trips, then the power comes back on again, the refrigerator doesnt automatically come back on. That could be bad and we initially had a problem when we first got the refrigerator. Aside from that, sometimes we spend a couple of weeks away from the house. Were trying to figure out if theres a way I could get a beeper on my panel or something that would tell me that the fridge is off. But I want it to just automatically cycle back on when the power comes back on.Also, I wish they can come up with something a little better and easier to remove than that plastic coating that they put on it to protect it during transportation. Its really a great idea to have that protective plastic but it is a royal pain to remove it for installations. Other than that, I feel like we got good value on the Viking refrigerator, so Im pretty happy.

We had a few issues with the cooker when we first moved in. They werent lighting properly, so someone came and fixed that. We sometimes have issues with the general oven also lighting, but all in all, Viking has strong quality. Its good. The gentleman who came out was amazing too. He was really helpful.

We own a 5-Series Viking Dual Fuel Range which we purchased approximately slightly more than three years ago. (Largely on the strength of its so-called superior warranty). We are by no means heavy users of this appliance. Recently the electronic control unit failed, and rendered the stove useless with the exception of standard Bake at 350. The Service Dept told us its out of warranty, and the technician wanted a kings ransom to repair out of warranty. After all we read, wed hoped the new ownership would have turned this around, or at least stood behind their product. Neither has happened. This is so disappointing. We have purchased a genuine Pro-style Range with our local Dealers sound advice. This three year old piece of garbage is headed to the dump next week. Dont believe the false hype (we were told by our local Dealer that Viking is fabricating and publishing false endorsements on their own website) and stay away from Viking at ALL COSTS!!!

We were re-doing our kitchen and wanted to go with the latest and greatest. We liked Vikings reputation and some of our friends have Viking appliances as well. My whole experience started off with one dealer. When I went in there, I gave them a deposit but I ended up canceling that because the woman that I was dealing with didn’t know the product line at all. So, I didn’t feel comfortable with that. So, knowing what I wanted, I then reached out to a dealer on Long Island and everything at that point was done across the phone.And the girl that I dealt with did an excellent job for us. So we purchased the 48-in range, the dishwasher and below the counter microwave. And I was really happy with that as far as the coordination and delivery of the equipment. I’ve also spoken to Viking directly done in Mississippi a couple of times and they were helpful. I had a couple of questions and in the middle of everything, there was a model change going on. called them and said all right, tell me the differences between what I had ordered and what I’m going to receive and they did a good job of explaining the difference there. When I had the issue with the dented panel on the dishwasher, they turned it over to a third-party and I was hoping that they could address the issue sooner than later, but it was a smaller organization. So, I had to wait a couple of weeks before I could get them out to the house but when they came, they were spot on and did an excellent job. So, while I had to wait longer than I would have liked, I was happy with what they did.It was interesting because one of my friends has not had a good experience with Viking around the range and parts. But I didn’t allow that to bother me because I don’t know how much of it was them or how much of it was Viking. There are always two sides to every story. So, even hearing the horror stories that they had to tell, I am pleased with what we did and I’d be happy to recommend Viking to anyone so far.

Ive had Viking for years. The ranges in the past were better quality than the one that I just got which is the Viking Tuscany series. The griddle didnt work and one of the ovens didnt work too. I am happy with the product but its unfortunate we had a couple of little issues to get sorted out.

I’ve known about Viking for quite some time. The name was pretty strong but they went through some rough patches as of recent. But I liked changes that were made after the company was purchased by Middleby. I liked the BTUs that they offered too. There werent many out there that had higher BTU. I used to have a Viking 16 years ago and the new one works just as good as the old one. We had some growing issues where they, unfortunately, tried to keep up with demand and not necessarily putting as much time and effort into research and development. But it looks like the purchase by the newer company has fixed all those issues.My range is a solid piece of equipment. So far, it’s been working fine and is doing everything I expected it to do. I like the strength of the front three burners. I cook a lot. When finishing off sous vide or doing cordon steaks, you need the high BTU. Typically, I braised pork belly for 10 hours but I like to finish it off with a really good high sear as they caramelize. The range is helpful because it has high heat to it.Also, when I had an issue with one of my knobs, a replacement knob was sent to me immediately. Overall, I had a very good experience with the company. I like the fact that Viking has a local office here in California as well so if I ever have an issue, I could always try and get on to their distribution center or their facility over here.

We bought a Jenn-Air package. And our Jenn-Air range was leaking gas for several years, and they couldn’t seem to figure out how to stop it from leaking gas. So, I had them take it back and give me a credit. And the store manager recommended Viking as a replacement, and so I went with his recommendation. And that’s how I ended up with Viking. I love my Viking range. However, I feel like the oven takes too long to warm up. It’s a lot slower than the Jenn-Air one was. The Jenn-Air had some neat features that the Viking doesn’t have like it had a timer associated with it. It had a couple of different technological bonuses. But as far as the way it cooks and the way it looks, Viking’s great.

We went to Best Buy and we decided to buy a Viking refrigerator as I had heard that it was the best product in the market. Weve also had a Viking stove for 10 years. However, the refrigerator we got stopped working one day. It was not freezing. I called Viking and they sent me a company to do the service. They needed a part as there was something wrong with the motor. Now we’re still waiting for that part. So far, we havent had good experiences with the equipment we bought from Viking. The dishwasher we got was a problem also. Now I have to pay $500 because the motor went bad.

I wanted a classic gas stove and didnt want one with computers. The Viking range was simple and that was why I got it even though it was not as good as Wolf. But I had a question about the product because it was so hard to see one. I got the cheapest 30-inch range and the showrooms had none. I was told by a Ferguson person that there was two of this one and so she called and said, Oh, ones not supposed to be there, they have upgraded it. I called Vikings to find out what they changed because the price was lower. The rep was short with me and she wasnt the best customer service. Also, when I was buying it, I was told there was nobody to service it in Williamsburg. I told them that Port City does and so the rep called them and they go, Yeah, we work on them. They even put it down on my sales receipt. The day after I got it, I roasted a bunch of vegetables and there was moisture in between the glass on the oven door. It didnt go away for four days. I called Ferguson and they called Port City who sent a guy out. My stove has a middle burner thats oblong and its one of the lowest BTUs. This one wouldnt light like the other one. The repair guy said that it was the same as the round one but there were more holes and that was normal. The installers said they were gonna replace the glass thing in the middle. But its never done it again and now, Im worried and Im afraid to say, Dont fix it cause theyll say later, Oh, you wouldnt let us fix it. The moisture does dissipate eventually and I have faith in my repair guy that hell do it right cause Ive known him for years. But since the day I got the oven until now, I still dont have the part. Other than that, everything seems fine to me.

I wanted a Viking since I was a kid and I know that they have the reputation for being the best stove. A few times that I’ve seen them, they seemed to cook the best. However, Im disappointed with the stove that I got. I’ve called them a couple of times for an issue that I’m having. I’ve had the stove since May and it’s not working correctly still. I have a 36-inch stove and it has a long piece of metal on the bottom. When you bake with a sheet pan, it sometimes pops so when I heat up the oven, once before it gets to a temperature, it makes this bang that shakes the whole house. Apparently, there was some kind of fix order, but they’re still going back and forth with me about whether to fix it or how they’re gonna fix it. I contacted their service company and someone came out to take a look at it. It was a younger guy and he said that its the way the metal is and there’s not really a fix for it.Then they called me and said that he wasn’t advised of what the fix was at that time and that they have to send somebody back out because the holidays are coming quickly and I still have a stove that doesn’t work. I can still use the stove, but I can’t pull my racks out of my oven, which I’m used to doing when cooking. If I have to take the pan out, the racks do not line up right, so I can’t take them out. I’m constantly reaching into a hot stove and it’s a hazard. On the other hand, their reps are very courteous and they’re great. It’s easy to get someone on the phone, they make appointments, and they have certified people that can come out to fix it, but the process is very slow. I wish they would move a little bit quicker when it comes to service considering the amount of money that I paid for this thing. I expect top-of-the-line service and at this point, my issue should be resolved. Other than that, I would still recommend Viking and it’s still my favorite brand. The stove works quicker than any other stove. It boils water in 60 seconds and it’s unreal. It’s almost too powerful to the point where I had to relearn how to cook. I was burning things initially because I couldn’t get over how strong it is.

I have an electric oven from Viking Ranges and it works okay. They had somebody who was very good at installing it. The only thing is we have a little problem with taking one of the racks out in the oven. We have no problem with the others and we can pull them out all the way. We have a problem with holding one of them and we thought maybe were doing something wrong. If I cant figure it out, Im going to call somebody to look at it because I have insurance on it.But other than that, I like it. I like that I can go off to the other side on the top and that I could move from one area to another easily. I like that its apple red because I dont like the stainless steel which is so hard to clean. I also like the way the knobs are covered from the top and its size. I like everything about it. My friend also has a Viking and she only has broil and regular bake on it. I like the simpler one but mine has all these other options that Im working on how to figure it out. I recommend it and I already had to a friend because of my experience in New Hampshire.

Ive known Viking for many years then at one time, we had a good offer and my wife liked it, so we got their refrigerator. The quality of the product is good but I have a minor issue with the ice maker. Every time I call for ice, I cant get this to come out. The ice seems stuck, trapped inside between the box and the dispenser. The flap that opens up to drop the ice is always stuck. Viking has sent someone out, looked at it and said I would be ordered a new ice maker. But we have not gotten it yet. Other than the ice maker problem, the fridge performs well and everything works great.

I’ve called Viking Range several times for various questions since we bought a house with a Viking built in refrigerator. Unfortunately, the previous owner did not leave any of the user manuals behind and unable to locate the model & serial numbers. Hope from customer service and Stuart from the service side were a huge help. I was able to find out when my refrigerator was made and some of other mechanical information I needed. Our refrigerator is just over 20 years old and beautiful. Love the simplicity and clean lines. I would never have gotten this type of support from any of the mainstream appliance companies which I have tried in the past with other kitchen appliances that I have owned.

I have all-Viking appliances in my kitchen and I had a custom refrigerator. It was 10 years old and I was having problems with it. Not all the parts were available and it cannot be fixed so it was time to buy a new one. If it had not been built-in with the cabinet, I would have purchased a Sub-Zero because a lot of people said they had quite a few problems with Viking refrigerators. And it was $2,000 more than the Sub-Zero. But I wound up buying a Viking because I had to put in this cabinet what would fit. I got the exact same size as the one they took out, which had wood panels that matched the cabinets on it. But they dont do that anymore. The new one is all stainless steel, and it looks good with the stove and microwave, which are also all stainless steel. They all look the same so it’s fine. Its brand new and it cools well, so I have no complaints. I like that there is LED light in it, because its bright. You could see inside well. At the bottom, you have that little area where you can put a normal-sized pizza box and just shelve it right in there and it fits. Viking has made some design changes from what we have had previously and I think they’re good. But my questions were around the reliability in the long term. Because refrigerators arent necessarily Vikings wheelhouse. Its more the stoves and stuff.

Zamoiski at one time was a distributor of Viking appliances and thats how I came to know Viking because I worked at Zamoiski. Its my second Viking. Theyre made well, and theyre reliable. The people who installed it was great and the people that are authorized servicers are fine. Its an expensive toy to have in your house but its good stove to have.

We have a Viking stove, and we wanted to match the other appliance that we have, so we purchased a Viking refrigerator afterwards through P. C. Richard. I love our Viking refrigerator. I like the aesthetics and the looks of it at the outside, and inside its just as beautiful. I like the Viking style. But we havent had our Viking fridge for very long when the door opened and got a dent because it hit the cabinet. We had a refrigerator for 15 years and it never had a ding in it. But now Im so disappointed that we have this beautiful fridge thats not even a month old and it already has a ding it.

I had a burner and the igniter went bad. Im having an issue with my oven door right now. Its not even. Something is wrong with it. The quality is not what I thought it was. Compared to the price I pay, I expect to not have a technician come to my house for five years. I could have gone to Home Depot and probably did better. I need to contact the service people of Viking or try to get them out here to see whats going on.

Ive had my first Viking Range for a year and a half. But it didn’t work properly so it had to be replaced. In fact, I had someone out five times try to repair it with no success. This started in November and it continued until the end of January until they replaced the range. After we got the replacement range, January 31st, it worked fine up until this past weekend and now, its not working. So, Im waiting for someone to come out again to fix it.But their customer service is terrible. When I first called back in November for my Viking Range, they said, Okay. Were going to hook you up with a service provider. Then they called me back and said, Oh, theres no service provider in your area that service. So I had to wait but no one ever got back to me saying that they found one. Then right before Thanksgiving, I got a phone call at 8:00 at night and it was a service provider who was running late at a job, but theyre coming over to look at my oven. I didnt even know anyone was coming but after the tech came, he said he was going to order the part. So, it should be in after Thanksgiving. I waited. On the following Monday, I called the service provider to see if the parts have come in. I didnt get a call back so I called again. Finally, they called me back after an hour. The tech said he didnt have my stuff because he wasnt in the office. So, he would call me back the next day. But no one called me back. This went on for about a week. And then finally they said, Were going to schedule service. They did schedule a certain day, but nobody showed up. I called again several times and finally, they said, All right. We can do it we think on Friday. This is a Friday. Im like, No. You think or you can? Oh, no. Were going to do it on Friday. Well call you in the morning and let you know exactly what time that theyll be there. Well, they never called me in the morning. So, by noon, I called Viking. The lady said, she was going to try to figure it out. Call me back. Well, I never heard from Viking, but I heard back from the service provider that they were going to send someone. When the person came, he was at my house for five hours and he was asking my 16-year old son to help him move the oven because he couldnt do it by himself. He took the whole oven apart and he said, after he had it all apart, Oh, they gave me the wrong part. So, he put the whole oven back together and obviously it didnt work. And hes telling me that hes not a licensed person. He was a student doing the boss of the company a favor. So I freaked out. I didnt want them back at my house so I called Viking again on a Monday. They assured me they were going to look into it, but I never heard back from them. Then finally, the company came. He said, All right. Listen, we ordered the right part. Can you please let us do the same process? Please let our company come back. Well fix it. We have the right part. We know where the part is located. At this point, I just want this fixed so, Im like, Fine. Come. He comes again. And after they supposedly fixed the part, it still didnt work. So, the guy left. I called Viking again, asking for a manager, someone to call me back. But no one ever called me back. I would keep getting new people and they would say, Oh, were going to add you to our list of people. Heres my contact number. But no one ever followed-up with me. And then in mid-December, they sent out a new service provider who looked into whats wrong with it. They then ordered the part and came back. They fixed it and the oven would stay hot, but the broiler still didnt work. It would turn on for 50 seconds and then shut off and never come back on. So I called back Viking to tell them its not working. They said they have to wait for the report from Mr. Appliance. So I called Mr. Appliance to tell them to send the report. They said they did and the lady said, You need a replacement range. But they dont want to replace it because its very expensive. So, finally after numerous attempts through Viking, I called one more time because the next time, I was going to call an attorney because this is insane. Its over six weeks that it hasnt been working since I initially made my first phone call and theyve sent people out four different times from two different companies. So, finally I got in touch with the lady who said that shes going to help me. She said that I was going to be getting a replacement. It finally came through at the end of January because they still had to order it. It was installed January 31st, but over Easter it, breaks again. An igniting problem. So the oven wont turn on at all. I have people over and Im not able to cook because the oven is not working. There are only so many things you can cook on top of the stove. So I called Viking. So since I bought my range, every holiday it does not work. I called every day from Monday to Wednesday and each day, nobody calls back. And this time, Im beyond frustrated. If this was a $300 range, I would have thrown it out already and bought another one. Im on the phone with this lady rep and Im desperately telling her, I already know exactly what youre going to say. Youre going to give me your direct number and its going to the escalation team. Someone will definitely call me back. I told her, Nobody calls me back, thats the thing. They dont call me. They dont email me. Nothing. Not were working on it. Just like dead. Nothing. She promised me that she would be different and so far she has. I told her that the regional manager never called me back. Ive asked, speak to him numerous t imes, No one ever called me back. So, she said, Hold on. Im going to call the escalation team or whoever sends out servicers. And I dont know what they told her because when she got back on the phone she said, I didnt like the answer they told me. So, Im going to take this to my supervisor, I promise Ill call you back. She did email me and her supervisor called me twice and they did have a service provider call me. And over the phone they tried to figure out what the problem is. Telling me to try to do different things. And they ordered the part that they think is the problem with this range. And now, Im waiting for it to come in. But still, no working range. These people except for the most recent lady that I spoke to, have no compassion, no understanding. I didnt buy a used one. And when you spent that money, you expect a higher quality of merchandise. Im a reasonable person, and I understand sometimes, things have flukes. But I cannot get over the horrendous customer service. So far the lady has lived up to what she said shes going to do. She responds to my email which is a plus because no one else ever did that. But at this point, would I ever buy a Viking again? Absolutely freaking not. And I wouldnt even want one for free. Because if something goes wrong with it, you cannot even get through to try to get it taken care of. That is the most aggravating part besides from it not working. I dont expect to snap my fingers and the service provider would be in my house. But with this range, even when I had the problems with the first one, I had to demand and get irate that I wanted a new one. After the second service provider came and it still didnt work, at that point they should have been like, Youve already been without an oven for six weeks now during the holidays. Youve missed Christmas, Thanksgiving and youre going to miss New Years at this point too. So, you know what? We are just going to send you a replacement. It was still another month after Christmas that I got my replacement. And I originally called Viking to complain about the issue, November 15th. So, from before November all the way until the end of January, no oven.

Our refrigerator was leaking from the inside for quite a number of months. As we were going through various showrooms and appliance stores, we had seen the Viking Refrigerators and looked into them. We chose Viking because we found a refrigerator that was on clearance and it was something that would fit in our space at the time and fulfill our needs. Its working very well. I like the way the upper interior is organized. I also like the sturdiness of the back which is in the lower freezer compartment. Were very happy and satisfied with it. I would it recommend it to a friend.

I like the look of the Viking range and its excellent quality. I also like that its gas and the heat is off and on quick. Id recommend them.

Viking is a pretty well-known brand as compared to some other available in the market. I was looking around and I felt that Viking is a good choice. The fridges design, the outside appearance and inside, everything looks good. It fit my purpose. Its not too big and not too small. If I want to save something inside, I can fit a space there well. I also like my freezer in the bottom. Im moving to a new home in North Carolina so I purchased a new one there, and compared to my old one, that ones design has more flexibility. Its good, interior-wise. The one I have here was done by another company and their design is a bit crowded.

I just got my oven from Viking a couple of weeks ago and the rebates were bigger than Wolf. But, I realize it doesnt have a clock which isnt a big deal. Ive cooked two meals on it so far and its a great oven.

Im very happy with Viking products. I consider them very good and very well-built. Its very reliable. I had the previous Viking range for eight years and there were no problems at all. Its a very good brand thats why I wanted to have it. However, the process of this particular case of me getting this range on a deal (I found a great deal of a new unpacked range for almost half the price) and the things that followed werent great. I got the range, brought it home, installed it then there were some problems which I reported in my communication with the company. It was quite lengthy to get the proper technician to come and look at it. Theres a whole process that I experienced talking to the company and the company has another company hired for public relations. I got an email from that second company that the issues were being looked at. Then the same second company recommended the local tech but I wasnt happy with the tech that worked initially. The local company that was hired to look at the things that are not functioning reported something that wasnt complete. So, I had to recall the technician and another technician came. They ordered the parts that were malfunctioning and they installed it. The second tech finally solved it but it was about two months of smelling gas and its been quite stressful. The process could be something more straightforward like you talk to the company and get a response from the company. There are no middlemen and no broken chain of relaying the problems that are reported.

My friends have Viking Ranges and I like their price so I got one too. However, the handle on my oven door broke so I put in a service request over a month ago and their technician came and ordered the parts for the door, and I havent heard from them since. All the fans are not working either. It makes a loud noise and it doesnt heat up properly. I have no oven for over a month now and I cant get anyone to come over and fix it. I have three teenagers and I cant entertain, and I wasnt able to entertain last Easter. I sent a nasty email last week and they told me that the parts take a long time to order so Im not a happy camper. I would have been happy with it, but I cant use it. I bought it last July so it hasnt been a year yet. I think its a discontinued model thats why its giving me the trouble.

Viking was the affordable choice and a better choice than some Maytag. Its got a quality name to it. Its the rep. However, there was a problem with the shipping of our Viking Refrigerator, and we had to get another one. The first one got replaced. Even the second one, the freezer door is a little loose. I didnt wanna deal constantly having to send it back. The handle was loose, so I tried adjusting the handle. It doesnt adjust anymore. But, its good. It works.We got it from Best Buy. They were nice enough to accommodate switching out the first one. They wouldve switched out the second one cause I wasnt happy with the freezer door being crooked and the handle being loose. The handle is still loose. We were able to fix the crookedness a little bit, but at that point, we needed a fridge. Our old fridge had crapped out, so I didnt have time. They werent gonna bring it till the next day. So, thats my only gripe. The product is not 100%. I wouldnt recommend this Viking Refrigerator ‘cause its a hassle.

Wanted a high quality stove top to replace an older GE. Decided on this 5 burner Viking (rvgc3365bss). Performs well but for the cost the SS quality could be better. Biggest problem is keeping it clean. You must clean the stainless every time it is used! If you dont you have a huge problem cleaning it the next day. The quality of the stainless steel finish is very disappointing for this price range.

I was looking at the features, design, haptic feedback, meaning how things slide, the soft close of the drawers, and layout. One of the things that I didnt consider was Viking because Viking and Thermador are usually premium, luxury, and mansion-type brands, until seeing at that price point-wise. They make for the regular persons reasonably-priced refrigerators. We didnt need a water dispenser in the front or ice sensor and they were one of the few manufacturers that didnt have that. I just dont like the gasket sealant. Im getting some frost where the gasket is peeling off the door. I havent had the opportunity to call Viking yet to ask them if they can fix it.

My wife fell in love with the Viking oven and she wanted the other stuff to match, and thats how we went down the refrigeration path. The people at sales did a great job selling the refrigerator and going through the function and features. So far I like the lighting and the storage compartments.

I started my degree in design and have always been very into design, form, function and how things look. I go through all the magazines and when I saw Viking the first time, I thought I wanted those in my home. One of the main reasons I loved the Viking is because it’s very simple, the lines are very sleek, and elegant. I went to an appliance dealer in Spokane, Washington and the salesman showed me all of the appliances. Wolf is a little intense for me. Six months later, we had to hone in on what we were gonna put in the house and so we went to that dealership in Bend, Oregon. I kept bringing Viking up and the rep kept taking me away from it. He said the brand doesnt update and doesnt have anything new and fancy with their machine. But thats why I want it. I don’t want anything fancy. There’s not even a clock on my stove. First I was kind of taken aback and I thought, “Oh, I have to use my own timer.” Now that I’ve used it, it’s what I love about it. There’s none of those pieces that often have problems down the road. The temperature is very true to the dial. I have a thermostat in there and when I put it on 350 and I wait 30 minutes, it’s at 350. The refrigerator doesn’t have the water feature that a lot of refrigerators have. When I open it up, it’s incredibly bright and it’s like the heavens open up. You just see everything. I’ve noticed that I can also keep vegetables or fruits in the compartment for a longer period of time than I’ve been able to in the past. It’s interesting how many people have come in to look at the house and they’ve all made comments on Viking. It just works so well and accentuates everything else that is in this kitchen.

We absolutely love Viking Ranges. My dad had a Viking range and hood for about 15 years and he loved it. He’s an avid cooker and that’s what sold us on Viking. And we’ve not been disappointed. They’re wonderful and fabulous. We went through Best Buy in Fort Lauderdale and they ordered everything for us. We’ve got the range that’s gas, which we were thrilled to get here in Florida since there is no natural gas. We had to put in propane to get that. We’ve also got the hood and the Viking microwave. We didn’t have the microwave for a period because of a problem with the display, but it works fine now. Other than that, it’s great.I also love that the stove top is incredibly easy to clean up. I just have to take the grates right off. We had a décor stove top in our previous house in New Mexico and that one was awful to clean. I like that the gas stove, as well as the oven, seems to cook evenly too. We’re always showing off our Viking appliances. We have pictures of them which we show to people.

I had a Sub-Zero for about 25 years and it was slowly dying. I went to Gringers which is a lower-east side appliance store that has been around for many years. I was shopping for a refrigerator. The space that I had in my kitchen would only take a 24-inch depth refrigerator. I asked the store people if they could help me in figuring out what to do. They had floor models and the Sub-Zero that there was too expensive. I didnt think that I would be able to afford a new Sub-Zero refrigerator but I just wanted to price things out. They had this Viking and it was opened on the right side and you can change the door opening. That was the floor model. The salesman there was friendly and happy. He said that anything made in the United States was gonna be 10 times better than any of the models of anything else out there. I bought the Viking refrigerator because it was a floor model and I was able to negotiate with the guy that if I would have the full warranty, it would be three years even though the model was on the floor for close to a year. I got the extended insurance so it’s insured for eight years. I never bought anything off the floor. I really felt like I was taking a chance and was hoping that the thing wouldnt break as soon as the delivery guy left. Im in a brownstone house in Brooklyn and it’s a 150-year-old house. Things are a little lopsided. The guy from Gringers came for the installation and he didnt install the fridge so that it was level. Because of this, I had an issue with the fridge. The system failed six months ago. I came down one morning, opened the refrigerator, got the milk out for my tea and I noticed that there seemed to be beads of water in the freezer. I opened it and it was like half-frozen. I contacted the place where I bought the refrigerator because it was just two years since I bought the refrigerator so it was still on the original warranty. They sent somebody out. But it took a while because they were very busy. When the guy came out, he looked at it and he said the refrigerator wasnt broken but it had to be leveled. They made another appointment and the refrigerator was leveled which was really nice. The people who installed the fridge then came back. Gringer said to the insurance company to fix the fridge then bill them. Other than that, the refrigerator has been great. It’s a big fridge thats probably too big even for one person, which I am now in the house. I would highly recommend Viking. I love the fridge. It keeps everything really cold and I dont adjust the temperature. I can see that the temperature is stable each time I open the refrigerator door. There’s also enough space in the freezer. Everything, I feel, is good quality and it’s gonna last maybe longer than me.

One of the selling points of the house for my wife and I was that it had Viking appliances in it. Viking has an excellent reputation and it would be my choice. They look so beautiful and they work so well, so were very happy with them. We like the quality too, however, were having a problem with one of the burners. Weve sent in the registration paperwork and took the numbers right off of the appliances. We have to go through our building contractor since its under the one-year house warranty. They are supposed to be contacting Viking to set up an appointment for them to come out and look at the Viking cooktop and see what the problem is. Another issue we encountered was with the registration. We were told everything is verified except for either the microwave or the stove. Other than that we always recommend Viking.

I own a Viking range and I use them for customers. When I built a new home, they were clearing out at the Ferguson showroom and there was a Viking and a Thermador. The Thermador was under warranty in a matter of a year and that was good. It was a 48-inch, it went through bolts and boards, and it went through the heating element. So it went through a lot and to me, that was not great. Its convection also had a huge loud sound and I didnt like that at all. On the other hand, the Viking was very quiet and I really liked it a lot better. So I gave it a shot and purchased it online. I could have gone through the dealer in Salt Lake, but I would have had to pay taxes. If I had to do it again, though, Id probably go with the dealer thats close because I had to return one item and it has been a real pain. At first, they told me that they were not going to take the part back. But it was still in the box and we couldnt install the back part because there wasnt enough room. And we didnt know that until we got the back part. Then, they said they would take it back, but I had to ship it back and it was a double package so it would cost $75 to ship it. It also took forever for them to acknowledge they got it and when they said they have issued the credit, I still hadnt seen it. Overall, I love Viking and its various simmers. Its a beautiful stove and it works great. Its also functional and very effective. Its commercial great, too, so its worth the money. But I really wanted to get certain features and to get them, I had to keep upgrading. Then, when we moved, I had to downgrade to a 30-inch. So, that was hard when I had the nice, big double ovens. They should also make the colored ones cheaper so I could get the beautiful cobalt blue or the red one. I love the easy glide over rack as well and I want to know where to purchase it.

My Viking stove was purchased in 2001. We have had issues with it ever since. My stove has a double oven, both of which have required several repairs. The self cleaning on each oven has broken twice, and the heating elements constantly burn out. Both heating elements are now burned out, and I have been without a working oven for four weeks. Of course the heating elements have been on back order all this time, and nobody, including Viking, has a clue as to when these heating elements will be back in stock. Its probably fair to assume that if these items are currently on back order, then many Viking customers are having the same issue with their stove as I am. Each time I call for repair, its a minimum of $350. What a waste of money, this purchase has been for me. The Viking Corporation is an absolute mess, and I continue to tell anyone who is willing to listen, my sad, but very true story. Never again, will I purchase a Viking.

We were looking for a new kitchen. We went and looked at a lot of the upper-level kitchen appliances. We also looked at a number of different styles and brands, and we decided we really liked the Viking oven with the French doors. That’s where we based our whole purchase on. We took the next step that’s why we went with everything else.I love my Viking refrigerator and Viking oven. We cook a lot of fish and we also have the steamer microwave. That was another reason for our purchase as well. We like that. Everything’s been great. The only thing we’re not crazy about is the dishwasher. We’ve had it for over a year and the red light that shines from the bottom that lets you know that it’s running is out.It is also not easy to load. Theres not enough room on the top rack to load anything. If you have the large Tervis glasses, you can’t go wash it in the dishwasher because it’s not tall enough. The only place you can actually put anything tall is on the outside just where it is a little bit lower because that little rack with the silverware tray on the top really obstructs it. We’ve removed the rack but the framing for it is still there. It’s the design of it, unfortunately. Another issue that we have that continues to pop up is the cooktop. It has these brackets that hold it in place and you screw them in. It keeps loosening up and the whole cooktop slides around. The contractor sent somebody out and they tightened it back up, but it’s definitely not good. It just seems to loosen up.

A friend of mine in North Carolina had a small Viking in her kitchen and I liked the way that Viking Ranges look and I wanted something that was a step above whats in a regular big-box store. However, it rattles so I had Midwest Appliance Repair come out for it. It was still under warranty so they had the fan fixed but I never called them back for them to fix it again, so now its out of warranty and having to put a new fan in there would cost around $300. Also, it wasnt cooking evenly on the front right burner. So when Midwest was out here, they told me that there were two missing silicon bumpers that were supposed to be on the grates to hold it way up from the flames to the proper height. I asked them to order me a whole set for all three grates so I can replace them if I lose one, but the guy called me back and told me that it was $28 a piece so I will just go down and find something else at Lowes that will do the trick.The parts are pricey especially given how much the cost of the range was. Other than that, my friends call it diamond mill because its fancy and Im happy with it. I love the quality in terms of the weight of the piece and the way it cooks that food. I also love that roll-out rack on ball bearings and the freezer doesnt dry things out and theres never a freezer burn. Overall, its the kind of stove that if I ever move, it will go with me.

One of my friends bought a house that had a Viking Range and I was out of a range for three months because I couldn’t find anything I wanted, so I researched Viking. The people that installed the stove was fantastic and it’s a rarity now to find that anywhere. They were Justin and John and it was called Bald Eagle Delivery & Home Service. They were a father-son team and they were incredible. They worked together very well. I live up in the mountains of Colorado and I can’t get anybody out here to do anything. I got the stoves that are 410 pounds, the smallest one, and they took their time, installed it correctly and showed us how to use it. The overall experience was amazing. As opposed to going to Sears, Lowe’s and Home Depot, I won’t go to any other place but Mountain High Appliance in Colorado Springs because the service was good. We’ve had four ranges in the 20 years that we’ve lived in this house and they keep going out. My husband did not want me to get a Viking Range because of the expense, but I told him that I was getting it. The roll-out trays inside the oven are great. I love the cooking experience, having a propane range and the fact that the oven is electric. I got the dual range and I just cooked the most beautiful rhubarb strawberry pie yesterday. It was wonderful. I love Viking Ranges.

I don’t like Viking appliances. I’ve had issues with the ice maker ever since I bought my refrigerator. They came out one time and replaced it because they said there was a fly in it. After they fixed it, it worked for about six months. And then I have to always pull the bin out, empty it out, clean it out and put it back in so it could work again. Now it doesn’t work at all. I’ve called Appliance Masters and they’ve been out many times. The repairman comes and he says nothing is wrong with it but I still have an issue. At this point, I have no warranty on it but I need someone to come out and actually fix it. I ordered the part to change it myself. The dealers were nice. But as far as when I emailed them, I got absolutely no response.I’ve had my dishwasher for seven years and when I turn it on, it runs over three hours and I have to open the door and see if it’s clean or dry. I never know how long it’s supposed to take. I never knew from the beginning because it never ran a full cycle. When I open it, I see all this water and soap in the bottom. I wash my dishes by hand. The water is sitting there. I have to spoon it out or cup it out because it starts to smell after a while. It’s a big issue for me because I’ve never been able to have a full cycle of clean dishes.When I called this last time to get somebody to help me with my appliances, the repairman told me he gets a negative call every single day and he’s always apologizing to the customers when they call. Consumers like me don’t know who to contact to say their complaint to. The sales guy was telling me that he gets this kind of call every single day. Generally, I’m easygoing and I don’t really like complaining about anything. But when it comes to a point when somebody’s so top-notch, I get very disappointed because of the name.Viking has a name like Mercedes-Benz. I was thinking I was getting the best and I was very wrong because if Viking was so great, their appliances would work properly. And even if I get a lemon, I understand that at least it could be fixed when someone comes out to check it. I was disappointed. I would not recommend Viking to anybody. I would not recommend the places I called for service for Viking. They just can’t fix it. I used to have a GE and it’s in my garage now. It works a lot better than Viking and I’ve had that a lot longer.

I bought a Viking refrigerator because of its looks as well as the companys reputation. The team at the Viking dealer was very helpful and knowledgeable as compared to the other dealers that I saw and I had a very pleasant experience. I like how simple the unit is and so far, Im impressed with its quality.

I bought a new home and theres a Viking Range in it. It took a while for me to get used to the idea of having a convection oven because I’ve never had that before but I like it a lot. It seems to be really good quality. But I’m not exactly enjoying the cleaning process of the surface on the top where the burners are. It’s got the grills under every burner and it’s not fun to clean all that if there are spills or things on top of the cooking surface. There are way too many little parts to clean and I was coming off of just a solid surface cooktop which was pretty easy to maintain. Other than that, I’m enjoying the gas. I like the fact that the burners light instantly and get hot faster than an electric stove.Also, when I had a service guy out from Viking for the door of my brand-new dishwasher that had a broken latch on the side, he played around with the oven, too. When it was running, the convection stops and starts, and stops and starts. I asked him if that was normal and he said yes. But he still made sure it was working right and tinkered with it a little bit.

Viking ranges have quality and brand recognition. My home came equipped with a Viking range and I registered everything so that way Viking happens to have all of my information. The range is fantastic. Ive had it for a couple months now and it seems to be working pretty good. The gas lights it up and cooks everything super fast. Ill tell friends that if the Viking range fits their budget, they should definitely include it.

Ive used Viking Refrigerators in the past through travels and Ive read about them in trade rags. I knew it was a high-end product and it was something I was interested in using once we upgraded our kitchen. We have a property that we stay at in Hawaii and they have all Viking products so we got to use them there. Ive only had them for a few months, but its been fine so far. I like the refrigerators size, commercial look, and the way it fits our custom kitchen design. When I was purchasing it, I knew what I was looking for and did everything online and only talked to the rep for 15 minutes to order. I had some questions regarding the warranty. I heard they extended it to 5 years and I want to confirm what the actual warranty is on it. Aside from that, everything has been great so far.

We heard it’s a good stove, good company so we bought a Viking. I like the stove. The only problem is if I go close to the stove the knobs turn a little bit, and I don’t wanna lose gas. But this is the only one problem I got. The rest is good. I like the way the oven cooks. And every time I need customer service they come. They adjust stuff. Like the last time the extra piece in the back was too loose, and they tried to make it nice and strong. They put an extra screw. I got good service. I’ve been very pleased with them. I can’t have better service than what I have. The refrigerator has also been pretty nice. I got the microwave, the refrigerator and the stove.

I like the look of Viking Refrigerators and it was a right fit for what we needed. So we got a package deal from them and ended up getting two refrigerators. They’ve been great up until a month ago where unfortunately, one of them malfunctioned. The refrigerators are in our vacation home, and the gentleman who came out and checked it said the foam came loose and got caught in the fans. There was no coolant happening and no fans were going off, and it was heating up the temperature so all of the fixtures on the doors cracked from the heat. The food in my refrigerator also cooked for about two weeks, so it took 11 hours for the cleaners to get it cleaned and it still smells.I was still hoping that Viking will get it fixed, but parts have to be ordered and the gentleman who came out and told me to put coffee or charcoal in the refrigerator also said that the inside of my refrigerator got cooked. Its now beige and is off color. He said if I can live with that, then my refrigerator will probably be okay. But I was asked what I wanted and I said Id like the refrigerator replaced because it’s clear that theres something wrong and they came out and confirmed it. But theyre going to send all the pieces to put it together, and thats very silly to replace all the stuff as I don’t think my refrigerator is going to be all right because of the inside coloring. Its going to cost them as much for each of those drawers because everything inside the refrigerator wasn’t metal and most of the shelvings cracked and completely dropped to the bottom of the refrigerator, smothered in whatever food I had there, and it was just not good.My second Viking refrigerator, a small one that’s on the counter by my stove, also decided to kick out, which is weird because Viking is usually a very good product. The tech said he’s seen it on three others in his time and he’s worked for 20 years on Viking, but he’s never seen it this bad. So I hope they do the right thing and replace the product because it clearly was faulty. I think its a great product. Its sleek and I loved it, but Im still a little frustrated. Its been two weeks and I haven’t heard anything back, so Im going to call and see what was happening with my refrigerator.

My Viking Range was in the home when I bought it. The stove is fantastic except when you need something repaired, it takes them forever. The handle fell off so the whole door had to be replaced. The stove was under warranty and Viking responded quickly but it was hard to get the repairs done. My electric door is on backorder and when I asked them about how long the backorder was gonna be, no one could tell me anything. It was a breakdown in communication and they won’t give me the actual number of the Viking warehouse. I can call Viking customer service but I cannot get Viking warehouse to find out where they were gonna ship or when I could expect to get it. That has been going on for three to four weeks and it’s way too long for the price that I pay for. I cook every day and I love the way the range cooks but it’s all a racket because the stuff should not even be falling apart like this. I couldn’t even use my oven. I can use the stove but I can’t risk making the door work because the glass may actually fall. I knew about Viking before I moved into my home. It is a good brand but it’s way too expensive what I happen to go through for repairs. I also have a Viking refrigerator and the handle came off. They said they would have to replace the whole door for $500 and that part was no longer under warranty. So we Gorilla glued the handle back on and it was pretty good. Viking does what they’re supposed to do but when I need a repair, it’s awful.

I enjoy the Viking brand, and I had already bought some of their appliances. My Viking refrigerator in the kitchen looked really good. And now that Ive gotten used to it, the quality is very good. I highly recommend Viking Refrigerators.

I have been using a Viking range for a month. Its a good quality brand. I like the price too. The salesperson at the appliances store was knowledgeable in general. While its plain, it looks nice.

My contractor sold the products of Viking so we chose them. But we hate the fridge and were a little disappointed that we went with Viking. The fridge model that we got does not have an in-door ice maker. We hate that the ice gets everywhere in the ice maker in the freezer, and it even gets underneath and falls out. Thats my biggest complaint, but I have no other complaints about the rest of the fridge and its mostly just the ice situation. But I definitely would not recommend Viking.

I heard about Viking 15 years ago but I just was able to afford a Viking a couple of months ago. I love the way the stove looks with the legs, which is what I love the most about them and then, I love the way it cooks. It makes my food taste different and it cooks faster. I always heard that Viking was top-of-the-line, which was what I wanted, and that made me purchase it. My range has been magnificent. I wouldnt buy no other stove but Viking. But the purchasing process was horrible. Had I known that I could have dealt with Viking myself, I would have gone straight through them. The delivery people were unprofessional. They said that they were gonna take my stove back if I didn’t pay them $300 for the hook-up service. I called my husband and he was so upset because we had already given them $6,500. They said it wasnt in what I paid. He told me I needed to pay them in cash. So, it was a gimmick. My husband said that we were not gonna do business with them and told me to go upstairs, get the money and give it to them so they could get out. And that was what I did. I called AJ Madison, the people I purchased it from, but I would never do business with them ever again. I would never recommend anybody to them. They should not even be selling Viking products. Still, when somebody from Viking came to my house because one of my eyes wasn’t lighting, he walked me through everything and told me what I needed to do. He was excellent. I loved that guy and I could have kept him.

We love the appliances. Theyre very nice and high-end. Its been good quality. Theres a lot of different options for cooling in the refrigerator and I like the space too.

The Viking range was at my house when I moved into it, but Ive heard great things about the quality and that they last a really long time. It works really well, and it is very clean and sleek. The easiest thing is cleaning the range and the stove top. Its very easy to remove and you can put it in the dishwasher, which is great. One time, the oven door was a little bit loose. I reached out, they had someone come out within a couple of days and fixed it. Since then it has been working great.

This is the best oven Ive ever used and Ive used some fancy gas ovens. Water boils in like 2 minutes, the oven heats up insanely quickly. Prior to this, I wasnt a fan of electric ranges, Im never going back to inefficient gas ovens.