The Viking Range fit all of the requirements that I had. Its a professional range and has a 36-inch all-gas oven. But Ive had a lot of issues with the range. I had to have the ignition switch replaced about a week after it was installed because the oven would not light. And now Im waiting for them to come and replace the burner in the oven because it wont stay lit. It was installed in the middle of September and it hasnt functioned properly since. But the dealer has been helpful as far as sending someone out to repair it. The Viking rep called and was very pleasant. He offered to come out and do a free demonstration whenever the unit is functioning properly. Theyre supposed to come out and replace the burner. Hopefully after that he can come out and show me some features of the oven.

My husband wanted to go with Viking. When we were at a store, they were trying to persuade us not to. They kept telling us that the Viking refrigerator tend to fail quite often and a lot of their customers actually had problems with it once it goes out of warranty, and so they have to pay out of pocket to get it fixed. So, we were persuaded not to get it but my husband was determined to get it because we bought extended warranty. We like our refrigerator. We dont have any problems with it overall. We have the one side freezer, and one side fridge. We like it. Its big. I like the icemaker. Its convenient because its so wide. I wish theres more space, but overall, it functions fine. So far, were satisfied.

Ive had the range for over a year and the only issue I’m having is servicing for things. It’s been making some noises and banging, and some of the dials aren’t adjusted. I called a couple of times and sent in a couple of requests, but I couldnt get anybody in my area. Im in Edgewater, and apparently, theres nobody that services any part. So thats going to be worrisome.

I remodeled my kitchen in 2018 and purchased all Viking appliances. Less than 2 years later I already have problems with the dishwasher (the detergent door doesnt open during the wash cycle), the freezer stopped making ice and the door to my steam oven spontaneously shattered when I opened it. I know this sounds crazy but it is absolutely true. I was opening the door, heard a pop and all of a sudden the glass started shattering.When I contacted Viking I was told my appliances were out of warranty. They only warranty them a year but who expects these expensive, high end appliances to start having problems so soon? My old (non-high end) appliances lasted 20 years! I never once had a problem. Whats most upsetting is Vikings attitude. I thought I was purchasing high quality appliances from a reputable company but thats not the way I feel anymore. Their customer service is terrible. They are slow to respond to emails and phone calls and truly dont seem interested in helping their customers or standing by their product.I had one service company they recommended come and leave with out fixing anything. The service tech said I should just put the detergent pod in the utensil holder and he glanced at the ice maker, said there was an ice cube stuck and declared it fixed. So here I am, a month later with nothing resolved. My biggest regret is not researching. Before you buy: research, get recommendations from friends, visit different appliance stores and talk to the sales people. And read reviews on web sites other than the brands site. I noticed Viking has no negative reviews on their site.

We purchased the high end Viking Double French Door Oven model VDOF730SS approximately 16 months ago. Right away we noticed that the lower oven door did not close properly. Just walking past it could jar it a bit and cause the light to come on. Viking had a repairman come out and replace the hinges (this was a brand new oven mind you), but it did not alleviate the issue. We put off requesting another repair but the warranty is only for 2 years, so we recently requested another repair. The repairman called this morning and said Viking had informed them that our warranty had expired. Our registration plainly states 2 years, and weve only had it for 16 months. We paid $$$ for that oven because of Vikings reputation for high quality. We are very, very disappointed.

I really like my Viking stove thats why I looked into buying a Viking refrigerator, too. I researched a lot and it seemed like Viking had the least number of complaints regarding breaking down or having trouble within the first five years. I like having two temperatures in the refrigerator. I can pull out the drawer and put a flat and large plate of cake or tart in the different section and control the temperature. Moreover, the Viking team at the dealer was nice, friendly and knowledgeable. They knew what the difference was between Viking and the other manufacturers which was great.However, Im having an issue with the fridge already. The second week after I purchased it, I noticed theres an icy patch in the back of the drawers. Some of the vegetables in the drawers were getting frozen. I had the temperature set at 37 Fahrenheit, in which nothing should be freezing at that point. I had to wait 20 minutes to speak to any technician then had to hold another 15 minutes to set up an appointment. I just bought it so I expect to get it fixed. I had to speak to the servicer in my area who called me back but there was a scheduling conflict so I havent seen them yet. Theyre supposed to come on Monday. I expected more. Im slightly disappointed with the problem I had.

My experience with Viking has been disappointing. We have a suite in the kitchen of everything Viking. The stove is now clicking every time I light something. The door of the refrigerator already had to be repaired and its ice makers drawer cant be pulled out smoothly ever since. The ovens door also had to be repaired because it was bent, and it took them eight months to get the part. Viking, however, constantly called me back to say they were still trying to get it or theyd gotten a part in and it was broken so theyre waiting again. They were really good about keeping me informed.

Purchased this 36 gas range in 2006 for over $6k. A week before Christmas, it broke down. Several parts were replaced by a reputable, local repair firm, but the key one is PJ030015, the 6 prong selector switch was not available. Called Viking and was told it has been discontinued since 2016. The customer service person kept telling me that sales had specials going on so I should contact them. Asked her if she would replace a $6k range because a $100 part wasnt available. This is totally unacceptable. The company should have an solution for this other than check eBay and Craigslist. For Petes sake, go to China and get some built. So, buyer beware. A good company would not do this for a product that is not that old nor inexpensive.

Weve invested on a full line of Viking appliances in our renovated kitchen a few years ago: refrigerator, stove, oven and microwave. We had to replace the microwave because it was not heating food. Now, the refrigerator is not cooling enough. We called Pacific Sales. We called Viking. They both referred to Appliance Masters, technicians authorized and specialized Viking appliances. Three technicians have come out five (5) times: Changed the fan, changed the board, checked the vent, checked the thermostat, calibrated the temperature. The problem has not been resolved yet. Our kids have gotten sick from eating food going bad because the refrigerator is not cold enough. VIKING IS HIGH END BRAND, EXPENSIVE PRICE TAG WITH POOR POOR QUALITY.

Im very happy with my Viking range. I like that the burner goes from the gates of hell heat to slow simmer with the same burner. I would recommend Viking.

Our Viking refrigerator is spacious and the shelves are usable. I use the temperature control a lot. My only issue with it is the ice tray location. If it self-fills too much and you pull open the drawer, a lot of the ice fall to the back and go down the floor. But overall, its a great refrigerator.

DFSB423 - I feel much better reading the previous posts... Im glad its not just me. We have had the gaskets changed... $425.00 later, the freezer is still running and it must be defrosted every two or three days. The Authorized dealer has the customer service of a vampire and we are just tired of being sucked dry every few months. The new gaskets have done nothing to stop the freezer from running and Ill not spend another dollar until someone from VIKING CORPORATE address the issue.

Our Viking refrigerator was bought along with our new house. Its quality is good but my wife is very upset about the noise. We have called for support but the guy who came here didn’t fix the problem, and we’re still suffering with the noise.

I got a Viking range for matching my kitchen because I had already bought a Sub-Zero. The quality is excellent. It controls the heat quite well.

I sent in a big complaint to Viking and I’m getting very poor service. I spent $25,000 on a new suite of Viking and had it installed by a professional and several things went wrong. The first thing, I had a 700 series range top and the Downdraft. When we got them, there was a gap between the back of the Downdraft and the back of the range top so I called my retailer Appliance Works and they were excellent in everything we did. I said, “Isn’t there a trim or something like that?” He goes, ”Well, let me call my district sales manager.” He did that and then he said, “Oh, yeah. You need a trim piece.” So we got an installer here which I paid money for. I had to wait a week and a half and I had to pay for it to have that trim sent to me. We got the back trim and the installer started to install it. Then it stuck out an inch longer than the sides of the range top. I said, “This doesn’t look right.” So I called them back and he called back the district sales manager and the district sales manager said, “Oh, yeah. There’s side trim that goes with that. I had the installer come back again so I paid more money for an installer every time the man showed up. Then I got the side trim and he fixed it. We had to cut it off because of the of the configuration. Ive incurred another $300 to bring the installers back to do the trimming. It was not an easy task to install these range tops and all of these, especially the Downdraft, and the instructions were very vague. We’ve finished a brand-new renovation so then we hooked up the dishwasher and it didn’t work. There was an “error code 02” flashing. Nowhere in any of the brochures or online does it say what the hell error code 02 means. E02. The system was giving me a code of something wrong and there was no way to determine what that error was. So I called my retail manager back again and they said, “Oh yeah. E02 means there’s a lack of water supply. I said, “Lack of water supply? That doesn’t make sense.” I had to call the installer back again and it had been twice because they were trying to figure out what was going on and they weren’t sure what it would look like. It was starting to work then it would shut off and the error code was last. He took the front panel off and the darn hose that drives the water to the washer that was installed by the manufacturer was bent. It’s a reinforced hose with metal in it and the purpose of the metal is so that it doesn’t bend easily. However, when it does bend, then it’s a permanent kink and it restricts the water to flow. What had happened was the hose was too long and somebody forced it into the receptacle that you have to hook to when you install the water. The hose was bent therefore there was a lack of water supply. We had to cut that off, installed it, and the dishwasher works fine now. Then, I got a service call in on another issue. When I was checking the washer out, a lot of times I’d press the P and nothing would happen and the codes wouldn’t work. It wouldn’t come up and give me an option whether I wanted it on quick wash or extra duty wash or cleaning. So I called the customer service and said all of these to the Viking customer service. Another issue was that he referred it to the people here in Salisbury as a service center. I don’t want to work with these people because I gave them the option of buying Viking through them. They were charging me $3,000 more and charging me for every nut and bolt they thought they would need to install it so I went elsewhere. So I called back my retailer and he said he’ll put another service order and I have yet to hear about that warranty schedule being done. Third issue, I went to register these stuff and everything worked fine. But I tried to register the dishwasher and it said, “Well, you can’t register. Your numbers are invalid.” So I called Viking and the lady was nice and she went, “Oh, you have to add a 1 to your model number in order to register.” I said, “Really. That’s nice to know. Can you do that for me?” She said, “Yes. But if I register it, you can’t see it on your account.” The whole purpose of registering this stuff is that if you have warranty work, people can go look and see what’s going on, that it’s a bona fide, the date of sale, and all that other stuff. But if you register it over the phone, then it’s not on my account and unless you ask for it specifically through customer service, you can’t verify that this system was purchased through Viking on a certain date. I went back and registered with adding the 1 so there’s a glitch in the IT system there. Then I tried to register my Downdraft and I can’t do it even though it’s covered on their site. I called back Viking service and they said, “That’s right. We can register the Downdraft on the system. You can’t. But we can register it for you.” And I said, “Yeah. Let me ask you this. If you register it for me, I’ll bet you I can’t see it on my account. Is that correct?” They replied, “Yup. That’s right.” I sent all of these to Viking customer service and sent a long letter that went over each of those things and all the details. After three weeks, I had heard nothing. Two days after I had sent the initial e-mail, I sent a note back to customer service, “Can you at least acknowledge receipt of my e-mail about these problems?” They replied, “Yup. We got it. Upper-level management is looking at it and will get back to you.” After about two and a half weeks, I called back and the first lady I talked to said, “I’ll look into it and I’ll call you back.” She never called me back after two days so I called again and I got a hold of a young man who was very helpful to a point. Within that day, he provided information back and said it’s been passed to the district sales manager for action. I said, “Well, I didn’t ask for reimbursement but I did tell you that I had spent over $500 in additional charges to have this stuff installed and fixed. Because of these issues, I’m still waiting for warranty work and not to mention your other problems with IT, so I’d really like a response from you all.” The only response that I’ve received to date is that they’ve passed the information on to the district sales manager who has had this action for three weeks and I haven’t heard a thing from her. The retailer which is up in Easton, Maryland, said they have continual problems with this district sales manager. She never returns the calls. She’s had the action when the second trim kit was ordered back to the stove again. He passed her the action and said, “Look. You need to do something with this customer.” I had never heard anything from her about reimbursing me for the money Ive already spent to pay for the trim kit or doing something to acknowledge the fact that I had had serious problems with this $25,000 set and I haven’t even used it yet. I don’t know what the status is but this district sales manager is not helping Viking image whatsoever.

I purchased a Viking refrigerator thinking that the product would be great. I have owned Viking grills and loved them, the quality was amazing and they lasted! I was wrong. The refrigerator is so loud, it hisses, seems to continuously run and makes a banging noise when it is running, rarely shuts down and when it does shut down (for 5 minutes) it makes such loud popping noises you would think a car is backfiring. I tried to return it to the appliance store but they told me it was a special order fridge and cannot be returned. I am so disappointed and feel like the $3250.00 plus tax that I paid was thrown out the window! I recently saw on the news about a refrigerator exploding and I am nervous that this one will do the same. I will not purchase another Viking fridge and also will not shop at Bill Smith Appliances in Fort Myers FL again!

A friend of ours referred Viking Ranges to us, and it’s probably the best product and we like it. It was easy enough to use. The filter on the fridge isn’t working properly and I hear a buzzing sound every now and then. I called Viking to let them know and I also replaced the filter, but I still hear that buzzing sound, so I don’t know if that’s an issue that they have. Still, Viking is good.

I was a little disappointed in the delivery from the vendor that I got the range from. He kinda just threw it on the front door and left. It wasn’t installed, so I had my contractors install it. But there was some damage. I don’t know if the guy damaged it on the front kick plate right under the oven. Once I called, they sent someone quickly and replaced it. Overall, it’s a great product. I’m in the hotel business and I’m familiar with stoves and BTUs and capabilities.

My designer recommended Viking, and weve already had two problems with it, so its really not my most favorite product in the world. Some type of sensor froze over and it lacked control. I had to throw all the contents of the refrigerator and freezer twice. Its been repaired now. But it took over a week to get it fixed. I would not buy a Viking again.

Dana is the cook in the family and he’s done lots of research on the Viking company. We also visited many stores and tried many models. This is his second stove. He originally had the 36-inch that was black with brass trim all over it and that’s what he really wanted to get this time. The oven enameling of the first range flaked off, so they had to replace it for us. The dealer was great and customer service has been very good.He really likes that there’s a smaller oven where we don’t have to heat up a great big oven to cook. He uses the griddle a lot and likes the speed that they cook at because of the high heat. He also likes the grill, the dual fuel and the six burners. It’s an impressive piece of machine and the quality of the stove itself is superior. The one thing I know that we both miss is that Viking has taken the clock off of the face of the stove. There’s no time at all, which we relied on for our time in our kitchen. But Danas very pleased with the stove. It has many features that I know he likes to use and we’re very impressed. It’s a Cadillac sitting in our kitchen.

Viking Refrigerators is the best range that’s out there. I purchased from them because I chose products that are going to match my kitchen. However, I haven’t used the refrigerator because I’ve had some considerable problems with it. It’s not been fixed yet. It was shipped from a distributor in New York and apparently it wasn’t configured for altitude despite telling them that I live in Denver. It’s plugged in and running, but I have pools of water in vegetable drawers and there is a ticking noise that’s happening with it. It’s that bad. It’s been this way for six weeks, so I am not overly happy with that, especially not after paying $4,000 for a refrigerator.When I called Viking, they were as expected. They got the refrigerator repair company out. I’ve been working with the repairman and he’s been great. He has to order parts but there’s some feedback or manufacturer recall with the piece and so the repairman is waiting for a new piece now. He hasn’t been able to figure out whatever ticking noise there is, so it sounds like a time bomb in my kitchen. I’ve been talking to a lot of people but nobody has been able to fix my refrigerator.The dishwasher and range have not been installed yet, but the range came damaged. I don’t know if it’s the distributor or the shipping company. The range hasn’t been set up yet, but I can’t seem to find the legs that were supposed to come with it. But Viking has been pretty responsive. A lot of the issue lies with the distributor. I wish I had not given them $16,000 worth of business. They have not been helpful. There were supposed to be rebates, but they wouldn’t process. It was like pulling teeth to get them to give the discount when you buy multiple Viking products. It’s been a disaster with them. I could not recommend the product and the distributor. Why would a refrigerator that has a known defect still be sold in the market?

My husband did all the research then we went to an excellent Viking dealer in Connecticut. They delivered when they were supposed to, the products were fine, and the prices were right. We bought an entire kitchen, including a Viking stove and a microwave. The quality of the range is excellent and I love the five burners and the convection. Were very happy with Viking.

I like that the Viking refrigerator is spacious and industrial. However, we had to have their techs come out a couple of times to stop the squeaking of the doors. It was annoying to have to do that when you first get the refrigerator purchased and set up. But their team is professional and friendly.

I’m in the food business and all of my big appliances in my stores are Viking. I heard about them from PC Richard, and the quality of their range is good. The microwaves blower, however, does not have enough power to it, so it brings the smoke out when you are cooking around the house. It does not have the exhaust. Its not that great. Nevertheless, the Viking range, even at home, cooks food better.

In the last month (September 2018), I have had three door containers fall off the door and shatter on the floor when I opened the refrigerator. All three door containers broke about one week apart. In addition, my cold storage drawer handle broke (plastic). What is going on with these components? Has anyone else experienced failure. This refrigerator was purchased in 2012, along with five other stainless Viking appliances. No problems with them. Viking says there is no recall and my warranty has expired. I would Viking to step up to the plate and assist. These are solid pieces that have appeared to fracture after six years of use. I would expect other things to malfunction but not solid plastic pieces.

Ive been trying to get somebody from Viking to help me for about two and a half months now and Im not happy. Within a matter of two days, I had all four drawers of my refrigerator completely break. The top two where I put cheese and ham, cracked all the way across the plastic. The bottom ones are absolutely broken and shattered in pieces. It must be a plastic piece that goes around it that is cracked. And apparently, there is a bolt that goes in the door that stops it from swinging open when I open it, and that broke too. Now, when I open the door, it swings into the double oven and the handles of the double oven have now made dents or scratches on the door of the refrigerator. Right now, I have a towel tied around the double Viking Professional oven handle, my $12,000 refrigerator is completely broken, and I cant even have anybody to come over to my house with this looking like this. No one has gotten back to me. Ferguson has been wonderful and gave me the name of somebody to come out and see what could be done or if it was on a recall list, and that guy that was called wouldnt even come out to the house to look at it. He said there was nothing he could do as Im not under warranty. Im really frustrated. Its ridiculous to pay this kind of money and itd be five years old and all of a sudden it just breaks.I looked up on the internet to see if anybody else was having those problems, and apparently, theres been a lot of people that had the same problem with the drawers cracking and breaking. The top ones where I put ham and cheese in look bad, but I can still use them. However, the ones at the bottom where I put lettuce, vegetables, and tomatoes, I cant even use. Theyre in probably about 10 pieces. I talked to customer service and they told me that there was nothing they could do and that to order me four new drawers, it would be about $1,200. Is there somebody else that I can speak to? Nope. Thats it. I am really pissed. Furthermore, in the very beginning, the girl at customer service wouldnt even talk to me because she said I had not registered. I guess I had to register the products with Viking for any call backs and warranties, and until I did that, she wouldnt even talk to me. So I did that. I had to find the receipt from five years ago when we purchased it, with the purchase number and address. Then I called her back and theres nothing they can do. This was after the approved repairman for Viking wouldnt even come out. I said I didnt understand as the reason that we purchased Viking is we assumed that they would stand behind their product. They said they do, but it does not feel like that for me.

I love Viking but the range that I got have been serviced already because of the ovens. The sensors on the temperature controls were popping off and now, it doesn’t hold a constant temperature. It constantly clicks all the time and re-lights. Id have to call back in on it again and get it fixed. But for the most of it, its been okay. But I wasnt too happy with the salesperson from the Viking dealer. When you spend $20,000 with somebody for your appliances in your kitchen, you would think youd get a little faster response out of people. Ive left messages with him for over a week and never been contacted back. Also, the appliances at the house weren’t installed properly. I had to call back on that.Also, I went by the details that Viking put out for the measurements on building cabinets and your measurement. If I built one to those measurements, wherein on the top side, behind the LED instrument panel was a little bracket that was screwed in to protect the controls and that little notch out was an inch high by 10-inches across, and there was no way I could put the microwave in that opening. It still got to be notched out that inch by 12-inches to get it in there. Its a mis-drawing on the diagram. Viking needs to look at those details and make sure everythings correct cause the installers wanted to knock out my stalls on the cabinet. But my cabinets werent screwed and nailed. Mine were dowels and biscuits cut together and glued. If he had knocked that stall out of that cabinet, he would have ruined that cabinet.

We got our Viking range used and we got it at a really good price. I like the quality. I feel like the electronics and stuff in it seems to be kinda problematic, but that might also be because it is older. We had issues with the oven and a new control board was ordered and that fixed everything except for the broiler. Now, we’re just trying to fix the broiler problem. Other than that, my experience with Viking themselves is great. They gave me the history of the appliance and I was able to figure out what work had been done on it before. I was really happy with Viking’s technical service and support. And I like the way the range looks and it cooks great. You can feel the difference just in the weight of the appliance we took out compared to this one. Its made much more solidly and well-constructed than typical appliances.

The Viking Range works. My wife and I think its design looks really cool and shes heard great stories about the way it works. I also heard that the quality lasts a long time. My wife wanted a Viking, nothing else. She was shopping left and right for it, including seeing if she can get a used one. She walked into the Viking dealer where we purchased the range from and they had a sale of this particular range along with a free dishwasher. Our experience at the dealer was nice and easy. We just signed the bottom line and the range got picked up when we needed it to. Im not a professional chef, but with the Viking Range, it looks like Im in a professional kitchen. The controls on the burners seem to work a lot better than any other range Ive had before, starting from the simmer up to the high temperature. Im happy that I bought it.

We purchased all Viking appliances for our custom-built home in May of 2012. From the beginning, after our refrigerator was delivered on May 24th, we have had nothing but issues... There was a broken cover in the freezer section and a broken cover in the refrigerator. Those items have been replaced, but the main issue which has been an issue from the beginning is the water flow coming from the dispenser. It takes 45 seconds to fill a 16 oz. cup with water - way too long. We have called the techs numerous times re this issue and each one who came told us that this was normal!The last tech was the only one who actually disconnected the water line from the water dispenser line on the fridge and checked/timed the water flow. He also checked to see if there were any kinks in the water line and there was not and we have also replaced the water filter after only having the fridge installed about 2/3 months. That did not make a difference in the flow of water. Is anyone out there having the same issue as we are having and what was done to correct this? Also the ice maker makes ice until it falls out over the side. They also replaced the arm thats supposed to stop ice making when it hits at that level. It does not stop till its literally over the top. Help!

We purchased a Viking dishwasher, model FDW100, just over a year ago and it looks like we will be throwing it away. It does not wash or dry. I tripped the door switch to watch the washing action with the door open and there just isnt enough water pressure from the dishwasher pump to get the dishes clean. If you put a cup right-side-up on the top shelf it can barely fill the cup with water. We had two serviceman look at it and they say there is nothing wrong. They connect their tester and find no diagnostic codes so they say it is fine. I ask them if they check the water pressure from the pump and the answer is; No. We dont check that. (Water pressure is the only thing that washes) As far as drying, well it doesnt. The dishes are warm but not even close to dry. Im contributing the drying problem to the EPA forcing the Energy Star program onto manufacturers. How do you reduce energy cost on a dishwasher? Two ways. Reduce the pumps and reduce the electric heating cycle. I cannot recommend this model Viking dishwasher to anyone.

We bought a complete Viking package including fridge, microwave, dishwasher and, the bane of my existence, a 30 gas range. The range would get to 400 degrees OUTSIDE the over making a burning hazard for anyone who touched the medal on the top of the range. This bad design caused the electronic ignition to fry. We had repair service done on it 3 times at a cost of roughly 2500.00. The ignition is out again and the quote we have had to repair it is $2000.00. That came with a 3 month guarantee. Since the other times we needed repairs there was only once that it was within the 3 month (we still had to pay for the service call to install the part) we decided against having it repaired. We will be buying a Whirlpool to replace it. I made numerous calls to Viking direct and was never able to get anything resolved.

I was replacing an oven that I had for years and was gonna go buy new appliances. Plus, I wanted an electric range. I looked at Viking and the quality of the appliance was pretty good for the price. The struggle that I had was I could not see the exact stove that I bought because nobody had one in Columbus, Ohio. I could see pictures in the brochure of what Viking looked like and looked at it online, but I couldnt see it, feel it, or touch it. So for me, it was a big risk and a little frustrating. But its been great so far. I like its oven capacity a lot.

I knew about Viking Ranges long ago from listening to my clients. After pricing the products towards the end of the year, Viking had a better promotion. I picked the range that I wanted online, went in, and paid for it. My favorite about it is its easiness of use, though I had expected more with the range’s quality for the price that I spent on it. But everything was perfect with Viking. They were also very good about sending someone to fix the range when one of the burners wasn’t working. It took them a couple of weeks to send somebody out.

Weve had Viking in the past and the Viking refrigerator was in the house when we bought it. It was a new Viking, so we registered it. Its probably the model that was chosen, but to not be able to have water in the door is difficult. When I open the door and want to pull out that longer middle drawer, I cant without opening both doors. And if I want to pull out the right side drawer, I cant do that either without opening the door. Theres nothing I can do about the shelving or the way the drawers is pulled out. So, it isnt really all that convenient. We cook all the time and its difficult to arrange the refrigerator. A Sub-Zero is a better refrigerator for us.Also, were used to having a gas range, so Im not familiar with having electric. The rangetop doesn’t heat quickly and when I turn it off, it doesn’t turn off quickly either. So, its really a challenge to get it figured out on how long do I cook something. And the oven, too. It’s not calibrated properly. So what I normally would cook in 20 minutes takes closer to 30 minutes. I would not recommend Viking to a friend. The dishwasher is the same thing. Those are expensive appliances and I am not that thrilled with any of them.

The freezer part on our Viking was working fine but the refrigerator part has got a sensor that is not working and we’re having our third service call on it today. We’ve only lived in this house for a month. Viking’s customer service has been okay but they are in Mississippi and it is another one of these 30-minute phone calls. The service people are actually not Viking employees. They are a contracted company and they have been very good. They diagnosed it the first time, had to order a part, put it in and it is still doing it, so they are coming back today to see if they can fix it. I got the impression from the service people that there was a known problem with this fridge because when they called, they said that their tech support people knew what it was right off the bat. So Viking might have a problem they need to fix. Viking is suboptimal.

I wanted all my appliances to match. So I went and got the Viking refrigerator. My stove is really good but I see the refrigerator and I dont see the same quality. Im not very satisfied for the price I paid. The refrigerator has some issues. I have spoken to customer service and the year was going by and I thought I need to call them again. The refrigerator freezes food in the refrigerator area. But even at the bottom of the refrigerator, Im starting to see some sort of accumulation. The maintenance people are not very familiarized because the rep told me that down where Im from, there are not many people that own Viking. But the lady that does also had the same issues of food freezing.The handles are very wobbly. I constantly have to tighten them up. It doesnt have a feature in the ice machine where it stops after it feels that it has made enough ice. For such an expensive and quality brand, those features would have been looked into. They had to also repair, just within purchase, the deli meat door because it was off. It was crooked. Right away, they sent the deli door. But the guy hasnt even called me. He was supposed to check into that whole freezing of the food in the refrigerator. But Ive been lenient because I said it was a holiday.

We owned a Viking beforehand. However, when we went into their store, we were not going to consider them. But we changed our mind and continued to use the brand because we were convinced by the sales rep that they had done some serious improvements in the product and that we should always consider them. Also, we were impressed by what we saw. The Viking team was excellent as well. They had the patience to work through all my wife’s questions and issues since she was the one that needed to be comfortable that we were making the right decision and that Viking had all the right stuff that she wanted. However, the drawers were supposed to be self-closing, but they don’t close. The repair guy was here for that and for the oven.

My Viking range is great and I really love it. Its a beautiful stove and I love the classic look. I have more of an elegant kitchen and I think it really adds to the whole look of the kitchen besides being a great appliance as well. The convection oven part is a lot better than the Frigidaire I had before. I also like how the simmer seems to be a lot better cause I can put the flame really low.

Viking was the one recommended by the sales representative at Best Buy. Also, I checked some reviews online and it was so good. I wanted to try a new brand and I decided I wanted to get that one. What I like the most is that the fridge is very spacious. More than a regular one. However, I had to call Best Buy because it stopped working. They fixed it for free because I had it for less than a year at that time. So, I had my doubts but it has been working fine since then.

We got a Viking Refrigerator primarily because of the name and reputation. But then unfortunately, Vikings name has suffered in the last few years but hopefully, I wont have any issues with this one. The quality is fine, its fairly modern and it has nice LED lights. P.C. Richard was the dealer and they were professional and very good about it. The only thing I was a little disappointed is that it didnt have any cold water coming out and I would have expected that for a $3700 appliance. But overall, its a nice refrigerator and I would recommend it.

I liked the blue color offering of Viking Ranges and they werent as expensive as other ones. I knew exactly what I wanted, so purchasing it was easy once I found where to buy it. It was installed wrong though, so I had to have them come out. Once it was fixed, I love it. I like that it has two ovens but the racks slide almost too easily, and sometimes, they just kinda go in and out too fast. Sometimes, Im trying to grab it and forget that I need a hot pad but I have never burned myself.

The range was purchased in 2005 for a limited-use home, with minute amounts of cooking. The igniters failed in 2011 and they failed again in 2013. We were told that we could expect the igniters to last only 2 years. Each replacement of igniters cost us over $500.00. In addition, we had to replace the hinges on the oven door for another $400. Viking builds a disgraceful product and I would never buy another one, nor would I recommend it to anyone but an enemy! To top it off, their customer service is more like customer torture. STAY AWAY FROM VIKING PRODUCTS!! They dont work and the company does not stand behind its products!!

We liked the bulkier look of the hood that went with the Viking range and we couldnt find that particular hood in any other brand. We also wanted all of the appliances to be the same brand. We got the range and so far, the quality is good. I also like the griddle part of it. Its nice to have that option rather than having a toaster if Im heating up small things.

My husband used to own a countertop business and we were familiar with Viking Ranges and we knew it a little bit better than their competitors. The range is great. The only issue I have is with the Vent Hood. When its on high, it squeals and it sounds horrible. We’ve had people come out and work on it several times and they can’t get it right. They blame it on Viking and so they’re supposed to come back out and do some other stuff to it and they just haven’t followed back up with it. But, I enjoy the flat grill on my range and all the burners that I have. I also like that it heats up fast.

We were remodeling our kitchen and we wanted to upgrade all of our appliances so we did get Viking for everything. However, the refrigeration portion was faulty so we called our warranty and they did replace it. Its now working fine but thats not expected when you spend that much money on a refrigerator. It was a bit disappointing. For a week, we had to figure out how we were going to store food. We ended up having two technicians come out because they didnt communicate. It was a bit of a mess but its over and Im glad.

I’ve known about Viking for quite some time. The name was pretty strong but they went through some rough patches as of recent. But I liked changes that were made after the company was purchased by Middleby. I liked the BTUs that they offered too. There werent many out there that had higher BTU. I used to have a Viking 16 years ago and the new one works just as good as the old one. We had some growing issues where they, unfortunately, tried to keep up with demand and not necessarily putting as much time and effort into research and development. But it looks like the purchase by the newer company has fixed all those issues.My range is a solid piece of equipment. So far, it’s been working fine and is doing everything I expected it to do. I like the strength of the front three burners. I cook a lot. When finishing off sous vide or doing cordon steaks, you need the high BTU. Typically, I braised pork belly for 10 hours but I like to finish it off with a really good high sear as they caramelize. The range is helpful because it has high heat to it.Also, when I had an issue with one of my knobs, a replacement knob was sent to me immediately. Overall, I had a very good experience with the company. I like the fact that Viking has a local office here in California as well so if I ever have an issue, I could always try and get on to their distribution center or their facility over here.

Our old Viking Refrigerator was unimpressive for the price. It was just an ordinary refrigerator with a Viking label on it. It was eight years old and a particular part broke. We could have fixed the thing for $200 but they discontinued that part and it was not available. They supposedly keep spare parts for 10 years, but I suspect that this part was defective or broke a lot, so they ran out. So our opinion of Viking is not very good.We bought a new refrigerator and it was the only one that fit in the space that we had. It also costs $1,000 more than other virtually identical refrigerators made by the same company. There were also other better refrigerators that are too tall. The new refrigerators drawers and shelves worked better than the old ones. Its a decent refrigerator, but all refrigerators in that price range are at least as good. Theres nothing special about it.

My old Viking fridge was leaking and causing damage to the hardwood floors. Viking offered a 30% discount on a new model and requested a copy of the invoice after I made the purchase. They then changed their mind and offered a 10% refund instead. Still waiting for the check months later. Dishonest and disgraceful customer service.

How can it be? We thought made in America, we would get great quality. What a disappointment. The kitchen was remodeled 5 years ago. This past month, we had problems with both Viking products, the Viking range VGIC3676BS and the refrigerator. We are now out of Viking warranty. The NSI insurance for these products is a nightmare to deal with - a waste of money. They give you the runaround. The Viking range oven just stopped working, we think it is the igniter. It does not matter that when you call Mississippi, they speak to you with their Southern charm, you still have an expensive appliance that simply does not work! No one cares, not at all, because it is not happening to them! The fact that we bought expensive products does not matter in todays world. Anyone recalls the days when we had an oven that lasted 30 years? We are so disgusted with Viking. We regret spending the money for something that obviously was made with planned obsolescence in mind. Wish there was a way we could warn people about this company. I would like to put signs on retailer stores, buyer beware.

I bought a new home and theres a Viking Range in it. It took a while for me to get used to the idea of having a convection oven because I’ve never had that before but I like it a lot. It seems to be really good quality. But I’m not exactly enjoying the cleaning process of the surface on the top where the burners are. It’s got the grills under every burner and it’s not fun to clean all that if there are spills or things on top of the cooking surface. There are way too many little parts to clean and I was coming off of just a solid surface cooktop which was pretty easy to maintain. Other than that, I’m enjoying the gas. I like the fact that the burners light instantly and get hot faster than an electric stove.Also, when I had a service guy out from Viking for the door of my brand-new dishwasher that had a broken latch on the side, he played around with the oven, too. When it was running, the convection stops and starts, and stops and starts. I asked him if that was normal and he said yes. But he still made sure it was working right and tinkered with it a little bit.

Following a friends recommendation, I got a Viking range and its beautiful. I got the black one and not only does it work well, but it’s nice-looking. The quality is really good too. I love cooking with it, although there are things that it can do that I havent utilized yet because I’ve only had it hooked up for about four months. Also, when I first got it, the broiler was broken. They just fixed that about a month ago. Its an amazing broiler, it goes over the whole top of the oven. It took a long time for them to come out to get it fixed because I live in a rural area. There was some problem with me getting the paperwork, but it didn’t have to do with Viking. I bought it through AJ Madison, and their company was the one that I was having trouble with obtaining the paperwork so that I could get the product registered, and then I could get it serviced for free under the warranty. The person who handled it did a good job, and it works now.Apart from the broiler, which I love that, I also love that on a standard stove that I’m used to, it has the smaller center burners, and these can all go to the boiling. And then they have one that’s huge, so it really gets your water boiling quickly. It also has a dehydrator built into it, which is amazing. It bakes well, too. I’ve had good experience with everything. I would buy one again for sure.

The oven that we bought from Viking took about eight months to ship and when it came, it was damaged. We had to wait another month and a half to fix one part, so it could be fully operational. So, I dont have a lot of confidence that the rest of the machine is going to last that long. The broiler specifically had to be rebuilt in our house. The microwave hasnt worked properly since installation and after three months, we finally got Viking to replace it instead of fixing it. Its nice having a high BTU range, which was what I was looking for, as a home chef. The oven seems to be working fine and the microwave has some good features if it would work. There should be open communication between the retailer and the Viking Middleby company. Im disappointed. If I had known now what we would have gone through, I probably would have chosen a different option. We were simply upgrading our kitchen and we had something that was working that we got rid of for this.

We live in a small-town area and the closest dealer carried Viking ranges. Their rep showed me how the range worked. He had me pull the oven racks out to see how smooth and strong they worked and how the simmer on top would keep things warm but would not overcook the food. The range has five knobs. Four turns on the burners on top and one turns on the oven and sets the temperature. I like how simple it is and that it doesn’t have all the electronic gadgets in it. Also, I like the ball bearing racks in the oven and that all the burners are large burners on top.

I thought Viking has very good appliances. I’m learning more and more, theyre really not on top of the chart of being the best of the best. I dont like anything that I got from Viking. The fridge, I like the ice maker on the door more than the inside of the freezer ‘cause every time I open up the freezer, it always falls down. I also don’t like the stove. Its my fault for not spending 2,000 more on the self-cleaning oven. But I like the drawer microwave. That’s working well. My dishwasher is working well too.

I love my stove. I had to get used to it because of the temperature variation from my old stove to this Viking stove. But I love the style of the stove and the self-cleaning elements of it. I love that it’s lifted from the floor that you can sweep underneath. I also love that it heats up quickly. I love, love, love that it’s stainless steel and you can wipe it down polished easily. Im very satisfied with my stove. I have two issues with my stove. One issue is that my kickplate was dented a little bit when they delivered the stove. So I went back to the store and they said that the company was going to call me because they thought they had the kickplates in storage. But then nobody has contacted me yet. The dent is not noticeable. But when I spend that kind of money for an appliance, I want to make sure that theres no dents anywhere. I got the stove delivered in December and it’s April. I know there was a backlog on them, so I was giving them the opportunity to catch up in the backlog and the whole bit, but this has a been a bit long. The other issue is that the knob on the right gets stuck sometimes and it doesnt turn on or off. You cant do anything with it. If I give it a hard turn, then it will go up or down. You dont want anybody that doesnt know the stove doing that. So this developed within the last two weeks and I have to call them in for that.

Viking is a valuable brand and it conveys quality. Purchasing our range was super easy. We looked at a lot of local, brick-and-mortar stores here, but no one carried it. They werent carrying a lot of different things because of inventory issues with COVID. So, we ended up ordering it online through a website called Appliances Connection. We got it within six weeks. So, it was great. Install was seamless. Im pretty happy with the rebate.As far as the range itself, I like that the knob lights up and that I can change the colors on it. I like also the bronze gold colored burners. What I dont like about it is you cant keep the bronze gold color burners looking new. Theyre already discolored. So, thats frustrating. Also, in the oven, its hard to tell when its at temperature, as well as theres no broil setting, which is strange. Ive never had another without broil setting on it.

We remodeled our kitchen and have replaced all of our appliances with new Viking models to include: a 6-burner, 2-oven range; a 36 built in freezer, a 36 built in refrigerator, 2 dishwashers, a microwave and a double electric oven with French doors on top. I have had problems with not one, but ALL of my appliances within the first two years of owning each of them. The problems that were covered under warranty eventually got fixed, but the service provided in Rancho Santa Fe by the southern California servicer recommend on the Viking website (Executive Appliance), has been slow and unreliable. I was without a freezer for two weeks and only got it fixed because I repeatedly called them to chase the electrical board part and their technician (after losing several hundred dollars worth of food). The refrigerators hinge had a metal part that literally broke apart and fell on the floor. Again another, several week wait to get this fixed. Both dishwashers stopped working within the first two years and have been repaired and are working, but one has control buttons that constantly stick and the paint labeling the buttons is rubbing off. The electric oven does not heat evenly and the food at the back gets cooked faster, so you have to rotate your cakes and cookies or use the convection feature to minimize burning at the back. The small oven in my gas range does not work consistently, so I just use the electric ones now. So, if you intend to use your appliances regularly, I would advise avoiding Viking. Like other reviewers, its just a fancy name badge on your appliance, whats beneath is not well constructed or reliable. I am so DISAPPOINTED and will NEVER again purchase a Viking product. I cannot imagine how they will stay in business with such unreliable products. I am just furious about the time and effort Ive had to spend getting things fixed that are not even old. I guess I should have kept the very old appliances - - at least they worked.

My Viking range has been a good investment so far for me. Weve had it since last summer and its a great range. I like it a lot. It’s very efficient and the oven heats really quick. It’s solid too. I like the fact that it’s like a commercial range, so it gets really hot. But when you put it on the low setting, it’s not very low ‘cause it’s got pretty big burners. The only thing that’s odd is when I’m closing the oven door the enamel is chipping off of it ‘cause there’s this piece that sticks out. Otherwise, the quality is good.

Im very happy with Viking Range. I bought it from a wholesaler and the experience with them was positive. The range is beautiful. Aside from its aesthetic, its functionality is my favorite too, being able to boil water in two minutes. Its everything that I was hoping for and Im very pleased with it.

We heard it’s a good stove, good company so we bought a Viking. I like the stove. The only problem is if I go close to the stove the knobs turn a little bit, and I don’t wanna lose gas. But this is the only one problem I got. The rest is good. I like the way the oven cooks. And every time I need customer service they come. They adjust stuff. Like the last time the extra piece in the back was too loose, and they tried to make it nice and strong. They put an extra screw. I got good service. I’ve been very pleased with them. I can’t have better service than what I have. The refrigerator has also been pretty nice. I got the microwave, the refrigerator and the stove.

Bought used in 1998. Still working great. Converted from natural gas to propane. Newer models have more precise temperature control, but I am happy with this old workhorse. It has a huge oven, stovetop has 4 burners plus a large griddle. Stove is 36 wide.

I bought a $12,000 built-in Viking fridge from an online store (AJ Madison). It was discounted. It was supposed to have a scratch on the side, but it had a dent in the front. I bought an extended warranty. I bought it for a home in Florida that I rent out weekly. I vacation down there a few times a year. The first time I went down there, I noticed that the fridge temperature would spike up to 61 degrees. This was May of 2021. I called Viking and they sent a repairman out (Mr. Appliance). He said it was working perfectly. Then the renters started demanding money back for food that spoiled. Mr. Appliance came out again and said it was working perfectly. I went down there again, and the temperature would go up to 61 degrees and the food would spoil. At this point Viking told me they had to send a repairman out 3 times to deem it unrepairable. Mr. Appliance came out a third time and again said it was working perfectly.Now Viking said they would not take care of it, because I “accepted a broken refrigerator.“ Mr. Appliance came out again, put in a probe that showed that the temp went up to 61 degrees for 4 hours. He actually interpreted this as working perfectly. Viking got the temperature graph showing sustained temperatures at 61 degrees for 4 hours and claimed it was working fine. Viking refused to deem the refrigerator unrepairable. I got nowhere with Mr. Appliance, Viking or with the extended warranty people (New Leaf). Nine months later, I finally bought a working refrigerator from Home Depot. Nine months later, AJ Madison says they will give me a refund if Viking deems it unrepairable, which they will not. I am negotiating for a partial refund with AJ Madison now with new difficulties.

My other fridge was problematic. It gave me a lot of other problems and it was gonna cost me $4,000 to fix it so it wasn’t worth it. I ended up buying a new one. The quality is okay. We had some issues with the door last week. It wouldn’t close. I don’t know the problem and it is brand-new. I had to call the people that Viking worked with. They were very good, on time, and they fixed it right away.

We saw Viking in homes that we were looking to buy. And we felt that the home we bought was in the same price range as those homes so we also got a Viking range. Were very happy with it. I like the size of the oven and its bigger than the previous one that we had. The range is doing great and I would definitely recommend Viking.

We really like the look of it more than anything. We like the stovetop ranges and the double oven. Its nice when its working. But the two burners arent working. We called within our warranty time but we havent heard back from them yet. Also, I wasnt real sure how to clean the griddle and we kind of had a hard time with that. I wish I would have had a little bit more instruction on how to connect griddle from where we bought it at Best Buy. But weve been pleased with it overall.

I didnt like that the Viking refrigerator that I had was difficult to defrost. I also had to call customer service because the refrigerators light was not working and somebody said that the motherboard was not working. So, there were three times that they came and changed, and then they replaced the fridge altogether. The technicians were fine, but it took me a long time. I got the refrigerator in February, and finally, the replacement came and happened in April. Still, overall, Im satisfied with Viking.

I wanted a restaurant quality range for my house because I do a lot of cooking and I wanted something that was gonna last. I know Viking lasts a long time. The dealership took care of me because we do so much business with them since Im a mechanical contractor by trade. I got a good range from Viking. Originally, when I was looking up the part number when I ordered it, I thought I ordered the sealed burners. But when it came to me, they were the open burners, which I decided to go ahead and live with. When I went back and checked the part number, it was my mistake. Other than that, my purchase was exactly what I expected. I like the feature of being able to pull the tray out and clean it so I’m happy with it. I didn’t have a Viking before, personally but I’ve used them though not for myself. All the burners are the same BTU and they all have a simmer function. However, I can’t tell the difference by putting it on simmer, which is like a selection right before high or turning it all the way down to low. The flame looks the same to me. It’s just a very low flame on this big burner. If I need to simmer something, I crank it all the way down to low and it’s simmering. When I bought my Viking, I bought a six-burner range but I only got four of the burner covers in the box that it’s shipped in so I sent an email to a rep. It went to Viking and then it ended up bouncing to a couple of different people. It went from customer service to parts. It was a lot of back and forth and it must have been 12 emails to finally get it sorted out with all these different people that they needed to send me two more burner covers. So that was a little weird. They eventually did send them which took two weeks. But a week later, I got another set of two burner covers. So, there was a little disconnect there. They were kind of screwed up on the parts side of it and now, I got two extras. But overall, I would absolutely recommend Viking. They’re topnotch in quality and service.

It took a lifetime and a half to get the range because of COVID. Once we got it, it sat in the garage for a while while we waited for things to happen in the kitchen that were also delayed for a while. Then my contractor and I installed it with no difficulty whatsoever mostly because he knew what he was doing. The quality control of the range is great. Theres one little tiny nick in a piece of have stainless steel and weve got one of the burner knobs that sticks ever so slightly.The Viking range puts out ferocious heat so we find ourselves turning the gas down more than turning it up. But thats just a learning process. Were learning the tricks with the multiple things you can do with the oven. My wife is on a very restricted diet so she bakes with weird stuff rather than buying things that are baked elsewhere at the store. She loves that oven.

We have two homes, and the Viking wall oven is in our second home. We put a full range in this one. Weve had Viking products a long time ago. I was married, and I had it in my home then. And then, when I moved to Florida, I got the wall oven, the one that opens out, where it’s split in the middle. We just got it installed a month ago and I like it a lot. It’s gas and convection oven which I love. I like the three racks too, which was really important. I also like that it has a knob and it doesn’t have all the electronic stuff on it, like the digital buttons. I really like the look of it. Their reps were very, very knowledgeable. They did a really good job. I’d definitely tell my friends to buy the Viking range or the oven. I’d be happy to let them come here and try mine. Everyone loves the wall oven in our house in Florida. Ive had a lot of compliments and I like its quality. It’s always done well and it bakes evenly. I’ve never had a problem with it. I’m really, really happy with it.

I always wanted Viking appliances. I love to cook, so it is a brand that was instilled in me that is quality and a professional kitchen. Initially, I should have looked. I went to Best Buy to look at them, but I ordered these online, and I never really tested them out. I like certain things that I bought, but there were certain things I don’t like. I like the refrigerator because it’s large. But I’ve seen others that the inside interiors are better made, more stylish, and the placement of the shelves are a lot more intuitive than the Viking. The doors and the bins are fine. It’s just the placement of them is not as functional as we thought it would be. We like the soft-close doors but we didn’t expect it to be so small inside being a 48-inch. We thought it’d be a lot larger because we had other appliances like LG or Samsung, and those were standard-sized, and they seemed to have more space. I like the Viking because of the aesthetics. It’s a beautiful refrigerator. But in terms of functionality, it’s just plain-Jane. It’s a $10,000 fridge so I was expecting more. It’s a 48-inch refrigerator, and its freezer is tiny, unfortunately.

We installed all Viking appliances with a new house purchase, including a Viking Dishwasher that lasted for six years before it stopped working. Purchased a replacement dishwasher and it started leaking water after about 11 months. It also does not dry the dishes well and sometimes smells. It took over four months, several repair visits and complaints to BBB before Viking replaced the defective dishwasher with a new dishwasher. Barely six months later, the new dishwasher is again leaking. Contacted Viking and they scheduled for repair service with local repair dealer. Repair technician comes over about a month ago and diagnosed the issue and ordered the parts. Several weeks later, after I contacted them regarding the status of the parts, they scheduled a repair service appointment and changed the entire front door of the dishwasher. Technician ran the dishwasher for about five minutes and declares the problem fixed. Over the next few days, after running the cycle through (the dishwasher takes approximately 3-4 hours to run through a cycle), I noticed that the leak continues in the center of the dishwasher, albeit not as extensively as before the front door was changed, but definitely a noticeable leak. Contacted the local repair company who stated that I need to contact Viking directly as they have done everything Viking told them to do. Contacted Viking and I now being told they need to contact the regional service manager as to the next steps. In my previous experience, waiting on the next directive from the regional service manager took months.What I do not understand is the fact that Viking is well aware of the issue with their leaking dishwashers and they have not taken the time to find a permanent fix for the problem. I have had other dishwashers before from other brands and did not experience the issues and leaks that I am experiencing with the Viking brand. I also had an issue with my Viking refrigerator leaking 8 years ago.... They attempted to fix the leak, including sending the engineers who designed the refrigerator from Mississippi to my home to fix the problem; all to no avail. Viking ended up replacing the refrigerator when all their repair efforts failed. The replacement refrigerator has worked out fine for the most part. Cant say the same for the replacement dishwasher.Right now, the waiting game continues. I had to involve BBB the last time this happened to even get responses from Viking. I am thinking of initiating another complaint with BBB but will first give Viking a few days to see what they come up with. Not happy about the inconvenience that my family and I have been subjected to from Vikings defective products.

I bought a 48 range, dishwasher, ice maker, refrigerator, beverage cooler and warming drawer from Viking 5 years ago. Everything but the warming drawer has stopped working and had to be repaired, several such as the dishwasher numerous times. I am convinced these products are the most poorly engineered and manufactured kitchen appliances on the market today! And very expensive to boot! My suggestion for anyone looking to buy new appliances for their home... STAY AWAY FROM VIKING!

I wanted to share a review of my Viking range because it was such a big investment. We purchased a gas sealed burner VGSC5304BBS range back in the fall of 2011. My wife loves to cook and she thought a Viking would last forever. She patiently waited over 10 years to buy her dream stove. Weve had nothing but problems with both the broiler and the bottom burners. Both burners have required constant repairs and the broiler still wont light on the convection setting. Weve had to replace the bottom oven pan because it had a broken weld and we replaced the convection fan cover because it was rubbing the fan.The stove looks nice and it definitely gives the impression of quality but its reliability is horrible. I filed a claim with the BBB but Viking refused to help me. Save your money and buy a different brand... any other brand. Also, it has been recalled twice for safety problems. Terrible investment at over $6k.

D3 Range. Reliable, beautiful, and I love the long center burner. I put my huge Le Creuset dutch oven on the center and the even and quick heating for the entire pot makes for a delicious stew or soup much quicker than on a regular burner.

My wife fell in love with the Viking oven and she wanted the other stuff to match, and thats how we went down the refrigeration path. The people at sales did a great job selling the refrigerator and going through the function and features. So far I like the lighting and the storage compartments.

I had a Viking refrigeration unit close to 15 years. But it crapped out and it was gonna cost $2,500 to fix it. The cabinetry that I have was all set to the same size of a Viking refrigerator and I didn’t wanna pull out the cabinetry that I have built around it. The showroom also had a Viking refrigerator that I was able to buy off the floor model that they were willing to sell me because I got my first Viking there so they gave me a discount on it. Its lighting is a lot better than the old one, but Im very concerned when I bought it. I bought it from Holloways and they told me that I would get the standard guarantees if anything was to go wrong. Its like buying a new product off of the floor. But the refrigerator wasn’t working in the store and it was just set up there. I thought I was buying a model where I get the same guarantees. After I registered the product with Viking, I was told by their customer service people that my refrigerator was out of warranty because it was on the floor for five years. If Viking was such a great company and had superior products, they would give me the same guarantee as a new refrigerator. Im stuck with this model now and they will not back up a product that was brand new to me for more than 90 days. My experience with them, whether I get a guarantee or not, made me become turned off with the company 100%. I would not buy and recommend a Viking.

Ive had Viking for years. The ranges in the past were better quality than the one that I just got which is the Viking Tuscany series. The griddle didnt work and one of the ovens didnt work too. I am happy with the product but its unfortunate we had a couple of little issues to get sorted out.

Our Viking microwave oven stopped working and the parts took over two weeks to come into the warranty service company. That part arrived broken (or the service man broke it) and we waited another three weeks for the part to arrive. The part was in stock according to the Viking parts rep, so that delay is not acceptable. The functioning of both the microwave and oven are fine not great (cant use timer on microwave if its heating something and its unclear when the oven has reached the desired preheat temperature). All these issues make it highly doubtful wed purchase or recommend Viking again.

The refrigerator I bought is very good but the drawers are kind of flimsy. You push it to a certain point and then they self-close. If those drawers were on ball bearing or a little bit different, itd be really top-notch then. My favorite features of the Viking are the door itself, the styling and the lights.

The first two years with the Viking refrigerator was a nightmare. They came out 10 times. First, it was the wheels. Then it was the compressor. Then it was the coils. Something happened when it was put in. The people were inexperienced or they manhandled it. We told them to give us a new one and quit repairing it. It went back to Ferguson and they got us a new one. The install went better but the second refrigerator had a problem with the cooling fan. It was noisy from the second they plugged it in. Eventually, we got someone out. There were four or five different trips to repair this second one and sure enough, it was the fan. After two years, two refrigerators and 15 visits, the Viking refrigerator is working like it should. Its a nice refrigerator, but we went through a lot of troubles. Between two refrigerators and the repair, every time they repair it, you gotta take all the food out and I probably got scuffs on the floor. We wont get Viking again. We paid four or five times as much purely because Viking has such a good reputation but the worst thing about our house was this refrigerator. It got so bad that we called the attorney general of Minnesota who stepped in on the case. Viking’s been very polite when we call them up. The problem is there are different groups to work with - my contractor, Vikings, Ferguson, the person who installs it and a different person who repairs it.

The store I went to had the Viking refrigerator at 18 months with no interest. But I had a horrible experience. They had a typical salesman who was just selling a product. But Im not very happy with the refrigerator. The door was bent a little and when I called the store for the warranty, they told me that I had to call Viking myself. A store should have a department to take care of the warranty for the product and not me calling 200 people to the warranty service. It was difficult. And the process that Viking had with their warranty made me feel like they didnt care about their customers. I called several times and they didnt know which companies in my area could take care of my appliance and they asked me to call the companies. I called several but they said they didnt work for Viking warranty. There was a lack of communication. If I’m a company and a customer that buys stuff in San Diego, Id know exactly which to call. It took several calls for me to get what I wanted. I had to wait for a company to come from LA, I live in San Diego, to come to my house to do my repairs. The tech showed up two weeks later. ut because he said there wasnt anything wrong with it, I had to fix the fridge myself. I work in the maintenance division.I will not buy another Viking in my life as I would have paid something cheaper with the same quality. I could have bought a GE or an Electrolux and I would have gotten the same result or better. Availability of parts is better too. I’m a reasonable person. If you spend about $14,000 on an appliance, they should treat you better. Right now, I try to order parts for my refrigerator because parts are not available. The appliance model number is also not in the system yet.

I wanted something that would last for a long time. One of my friends has a Viking refrigerator. I just heard about Viking on Sub-Zero and got a good deal, so I bought it. I came upon a place in New York called Appliances Connection and then they delivered and set it up. Our unit has an ionizer and LED lighting. I like its size and it is pretty neat, too. The quality is great. I like it. As long as it lasts, I’d be buying more Viking appliances.

I have a friend who is an appliance repairman and he helped me decide what I was gonna purchase for my new kitchen. I had heard of Viking before and he recommended them. I like the look of the stove that I got from them. I also like its quality, which is great. There’s no comparison between my Viking oven and the one that I had in the past, as Ive never had anything of this quality before. The sturdiness of the range is my favorite feature. In addition, the burners are all very accurate and I like the way they burn. I would tell friends to go ahead and buy a Viking range.

I like the design, quality, size and features of Viking. The delivery of the refrigerator went well. I had it delivered in March, and been using it fine. But it wasnt until about three weeks ago, I had some renovating and remodeling. I had the plumbers come out and they connected the water line to the fridge so it can make ice. They hooked it up and I left for work, came back and only about 10 pieces of ice were made. So, I called up the place that I bought it from and they sent out a technician today but they couldnt figure it out. The technician was like, Oh, you need to send this in to Viking. This is a 700-pound unit. I spoke with them and they said that they will come out again to get this figured out. So, Im not very happy with the fridge at the moment. I also had ordered a Viking hood, a Viking stove, a dishwasher and a microwave. The microwave is fine so far. The range and dishwasher, I had ordered back in May, still havent received them.

My refrigerator has leaked for 10 months. I have a side-by-side freezer and refrigerator each freestanding unit, but they are mounted in together. My freezer was reinstalled crooked, and now I’m waiting to hear back from Viking to get it adjusted and installed correctly. I first reported the incident with my original refrigerator in July of 2018. It took me 10 months and 11 service calls to get my unit replaced, and many windows of times waiting for someone to come and service it as recent as yesterday because my Viking refrigerator and my Viking freezer had two different badges on them -- the tag on it that says Viking. One says Viking Professional, and it’s 2x4 inches large, and the other one is 1 inch by 2, 3 inches wide, so they dont match. They sent someone out to fix the badges, and the repairperson was not able to because of the badge that was sent. So, I took time out of my day to be home during my service window, only for him to tell me, “Sorry, I can’t do anything for you. You’ll have to call again.” I would tell others to buy a Sub-Zero instead.

I purchased Viking appliances in November 2009 - dishwasher, refrigerator, stove. My dishwasher has not been working since the beginning of July 2013 despite 4 visits by a tech and numerous phone calls to the extended warranty company and Viking. It was also repaired in 2010 and 2011. My refrigerator is also on its third repair and is failing to keep a consistent temperature... It is either freezing food or else keeping food in the 40-42 degree range. These are marketed as Professional appliances and certainly do not live up to this reputation. I discourage all consumers from purchasing Viking appliances... They come with a hefty price tag and leave the consumer frustrated, disillusioned and dissatisfied.

Ive had Viking for 30 years. However, the quality of the new Viking range is not as good as before. The handles fall off and the door doesnt close as tightly. But I like the burners and its easy to clean the stove. I also like the flammability, the BTUs, the output, and the adjustability of the flame.

What I liked about Viking was the unwavering quality but I dont think thats true anymore. The Viking appliances that I have that were supplied with the apartment are of a much lower quality than I had come to expect from them. Theyre only a couple of years old but Im not happy with them. Im very disappointed with Viking and Im looking to replace the appliances that I have. With the open burner range, it feels very rickety and I have to take it apart to clean it quite often. But Im fearful about cleaning it. Looking inside, there are these loose wires and I need to clean the inside very carefully for fear that I will dislodge some wire or something.Also, I have a dishwasher and a microwave that have failed and the refrigerator freezes milk but doesnt have even temperature regulation. They replaced the microwave fairly quickly but when the dishwasher broke, I was without a dishwasher for almost two months. Viking seems to be able to replace things, but they dont seem to be able to fix things.

We’ve always used high-end appliances and we have always used Viking. For the second house we purchased, the appliances came with it but with the first house, we purchased appliances and it was either Viking or Wolf, and we just went with Viking. The refrigerator is usually good. I also liked the size our refrigerator. We’re a little disappointed that it broke and to have a repair so quickly after moving in. The refrigerator stopped cooling, which is a pretty big thing for a high-end refrigerator. For appliances that are so expensive, we expect, number one, not to have as many necessary repairs as we have had in the past; and number two, we expect the experience to be more seamless when we do have that.

We have had a Viking range for almost our entire married life. We lost our range in the tornado the day after Christmas, and we did not rebuild. We bought another house. The range that we had in here was an LG and it was a piece of crap. I had to turn off the air conditioning because the gas burner would blow the flame to the right and it wouldnt heat anything. The broiler never got hot enough. I could put my hand under it. It did not do anything it was supposed to do. So, we went back to a Viking. Our other Viking was a double oven, griddle, grill, four-burner and it was wonderful. Our kitchen is not that big this time, so we just got a four-burner gas range and the single oven. The broiler works and the burners have power. I like the center thing where I can put an oval pot in the center. The fellows who delivered it were above and beyond. They spent a lot of time here, carted away our other range and got this one situated. At first, we thought it was gonna stick out from the wall too much and wed have to relocate the gas line a bit, but once they put it in place, it was fine.

We bought 4 appliances from this brand - Viking. Three of them already have problems. Professional microwave oven - doesnt work. The fridge that we thought made in USA and we paid such money would work for at least 10 years without problems. The plastic in the fridge is of terrible quality. Dont spend that much money thinking that their products will work very well.

Viking refrigerators are of good quality and I love the sleekness of it. The cost is another factor I chose them. I would definitely recommend Viking products.

My old range was dead and I was looking at Wolf or Sub-Zero. Vikings price was right and availability were why we went with them. I had talked to the dealer about a couple of other things and they really strongly suggested the range. It made sense, and I’m happy with what we got. I really love it but the door doesn’t quite close. I needed to call and figure out how to fix that, but COVID screwed up everything. Other than that, it bakes well and the burners work well. Im thoroughly satisfied with the experience.

I love the quality of Viking Ranges. My husband had a restaurant before so we had some of their products. We picked it because there’s no electronic stuff. It’s very simple. We tried different stoves and they have electronic components in them and they went bad quickly. On the last one we had, the little plastic with all the stuff that they have where they push the button burned. So, we got fed up with it. Our favorite feature so far with our Viking is the burners. You can put four pots and pans, big ones at a time, and have enough space to cook without having to move anything. Also, the lady who helped us at the dealer was super nice. Not only did she know what she was talking about when we asked for stuff, she showed us a couple of them. Viking is worth the money that youre spending on it.

We were doing a remodel, and based upon what our designers were saying, we got a really good deal on the Viking refrigerator that we received because it was a floor model for a resell value. I really like the overall quality of the fridge. When it first showed up, the icemaker wasn’t working, but it was very quickly remedied.

We love Viking and weve always wanted one due to their reputation. Weve had two ranges thus far, one in Sag Harbor thats 10 years old and one bought more recently in Michigan. Our Viking ranges cook well and thus far, the grill on top has been our favorite feature. Its convenient in the wintertime when we can use it instead of going outside.

Weve always wanted a Viking range but just never got around to getting one. We finally did and we chose Viking over others because they used to be the gold standard. We thought that the Viking Range was a good one and I had a buddy that loves it too. I like the gas stove/electric oven option, its the best of both worlds. I also love the quality. I thought I had an issue with the oven not being temperatured right and so I called the dealer. They came out immediately and it was calibrated properly. I was very impressed by their responsiveness.

I like the look of the Viking range and its excellent quality. I also like that its gas and the heat is off and on quick. Id recommend them.

We were shopping around and looked at Viking. We looked at the outside and the description on the panel but didnt do research. We also compared and heard about the Viking reputation. We thought that Viking was a high-quality product so we bought the refrigerator and dishwasher. Surprisingly, there were minor problems all along so we kept calling the service. We were a little disappointed because our old kitchen had a custom built-in refrigerator work 23 years and never had a problem before it broke down. The Viking refrigerator door could not close properly because a mullion glide did not fit. The problem did not occur after the first service and the second service occurred this afternoon where the rep was very courteous and knowledgeable. The servicemen delivered and it seems working now.