Our front loader washer was purchased in 2008. The door has rusted along the bottom, as well as the hinges. The rubber gasket is covered in mold and the door now leaks. It hasnt shut properly from the time we got it. Also, the door doesnt line up at the bottom.I contacted Frigidaire via email to see what they suggest as far as replacing the door or repairs. They simply replied that they couldnt offer any assistance, and that was it. I let them know that if they couldnt help me I would no longer purchase Frigidaire products, and I got the same response. Im not looking for a free washer here, just some help to get this one fixed and keep it operating.

In October 2010, I purchased several Frigidaire Kitchen Appliances. The refrigerator makes a noise from time to time like a popping sound and the ice maker stop working months ago. The Electric Coil Top Range has one front burner that gets so hot. I have to change the drip pans every few weeks as they turn purple, gold and brown. Now there is a 2 inch burn mark under the drip pan and a pile of soot was found from the burner burning too hot. I am afraid a fire will start soon and I try to use the other burners. I wont be buying Frigidaire products in the future.

Purchased the fridge in May 2016 model # FFTR1821QW. Within a month it started making all kinds of noises. It was under warranty so Frigidaire sent someone out to look at the problem. They said it was a fan motor making the noise and replaced it. No sooner than a day later, the same noise, called again. Sent someone out, said they didnt know where the noise was coming from. Called again, sent someone else out who stated there have been several people calling in with the noises that are coming from the product and theres nothing that can be done. It sounds like someone is knocking at all hours of the day and night plus a crap-load of different sounds. Frigidaire says it normal for all these noises and they sent me a form letter of all the noises this could make. Frigidaire says all these noises are listed in the Owners Manual. DONT YOU GET THE OWNERS MANUAL WHEN YOU ACTUALLY OWN THE ITEM?Do not buy this product. The noises are loud, obnoxious knocking constantly. Every day they keep getting noisier and noisier. $500+ may not be a lot of money for a company like Frigidaire, but to its consumers its a lot of money to spend on a crappy fridge. I guess thats one way to make you buy a warranty, because you know its gonna break down at some point.

I bought this range in December of last year and already the top of the range is wearing away under one of the burners. When I contacted Frigidaire, they told me nothing could be done about it since it was beyond the 90-day warranty. I was also asked whether I used different sized pots on it! I was also offered touch-up paint for a cost of $22? I cant imagine what my stove top will look like in 5 or even 10 years. Frigidaire should be replacing my stove top as there is no doubt that the finish is defective.

Bought a Frigidaire refrigerator 6 months ago. It stopped working this past Monday. Lost all my food, contacted Sears where I bought it. They would not do anything about it. Told me to contact Frigidaire customer service. They were no help at all. Could not get anyone out to fix until 3 days later. Too late, 200 to 300 dollars worth of food that was in fridge went to the dump. They had the balls to offer me 25 dollars to help on replacing food so service tech came out on Thursday. He was very helpful, the only one had sense but didnt have part to fix so had to order part.So its going to be another 3 days for the part to arrive. They dont care whether they can help you or not. All they could say was, Thats all I can do. So anyone buying this product better think about buying any Frigidaire product because they lie about speedy service and warranty is not worth a damn. I will not purchase any more of their product. Its nothing but junk.

Why 1 star? The fridge is actually quite nice and I would usually give it a high score… So why 1 star? Because we were one of the unlucky ones that received a unit that didn’t work and the customer service to fix this problem was atrocious. I understand companies cannot achieve 100% perfection on their products leaving the factory. I understand things like this happen. I do not understand what happened next on how it was handled. Summary if you don’t want the long read: Bought brand new fridge, didn’t work…We didn’t have a fridge/freezer from September 3rd until August 8th 2021. Lost hundreds of dollars in groceries and to call customer service took over an hour every time except once.Long version… Here is the timeline of events that I recall to the best of my memory: From day one on August 20th, we noticed something funny. The fridge was freezing some things and the freezer collected frost easy. Things were still working so we were questioning if the fridge just wasn’t as good as the reviews… or do we need to put a ticket in? Made sure all the vents were free like the manual said etc… It did work, but not as well as the dying 12 year old fridge we had hauled away when the new one arrived.September 3rd: Freezer died completely. This was my first time trying to reach Frigidaire. No customer service on weekends and lucky us this was a long weekend. So, all weekend we got to listen to an alarm on the fridge constantly saying the freezer temp was too high. Ding Ding Ding…Repeat! UGH. September 6th – Got through to Frigidaire on the phone after 1 hour 5 minutes on hold listening to elevator music and advertisements about buying water filters on their web store. OMG SHOOT ME. They could not set up a repair time yet as they had to put the ticket in. They eventually set it up and called us back a couple of days later with the time the repair guy could make it out… and the soonest they could send out a repair person was the week of September 20th. YEA 2 weeks without a freezer and listening to a constant alarm about the freezer being too high a temp!!! Well at least we had a fridge.September 20th – Repair guy looked at it and said the fan and circuit board was not working. He checked availability of the parts and that was going to be NOV 1st. Night of the 20th the Ice Maker section up in the fridge section stopped working… The melted ice flooded everything. Luckily, we saw it and prevented water damage to our hardwood floor.September 21st – the fridge portion of the fridge stopped working completely. Repair guy came right out and looked at that problem and determined there was a problem internally that something wasn’t hooked up right at the factory and the fridge was completely unserviceable and needed a complete replacement. We then went about trying to give food away to friends and such as we had a stocked fridge… Ultimately, we estimate over $300 worth of grocery losses due to the fridge not working. On the bright side we could unplug the fridge and not have to listen to the alarm anymore…On the brighter side we did not have to wait until NOV 1st for freezer parts because the fridge was deemed unserviceable… So in a way we were lucky…Maybe? Kinda?Called Frigidaire again… 45-minute wait and when I got on there was an echo on the line… After about a minute the person said she couldn’t hear me anymore and told me to call back… 1 hour 12 minutes later with the same great music and ads I got through again… They have to put a ticket into the back office which takes 5-10 business days… Translation = 2 weeks in real time. As I complained about this and asked to be patched to someone in the back office the person said something I missed and hung up on me. I actually waited for the stupid questionnaire after the call and gave the lowest rating to the phone agent.Seriously??? It takes 2 weeks for the back office to look at the notes that their repair guy submitted. Well, hey… 2 more weeks without a fridge. I’m sure if you are reading this you agree 2 weeks without a fridge is totally ok. I mean… who really uses a fridge on a daily basis anyways? Here is an idea for Frigidaire… pay OT to your staff to catch up on 5 days of work. That way the wait time is only zero to 5 days instead of 5 to 10 business days.I was told to call October 5th if I had not heard back… So on October 5th I called back… 1 hour 31 minutes a joyful elevator music and advertisements about their webstore later a friendly lady answered the phone. I could hear some kids in the background and I have absolutely NO problem with that… She was nice and handled an angry caller (me) very well. YO Frigidaire!!! Hire more stay-at-home moms! It will shorten customers wait times and she got the job done…As well it will give a job to someone that has a very restricted schedule. Dust off your wallets and hire more customer service reps!The lady told me it was approved on September 30th and the approval was sent to Bad Boys (the dealer we bought from)… Yeah nobody told us. She called bad boys and gave me the reference number. I am still not sure why Bad Boys didn’t call me on September 30th… You know 5 extra days without a fridge is no big deal. Kids can have another bowl of dry cereal.This next part is not due to Frigidaire, but they should understand if a dealer gets a call on September 30th they are not necessarily delivering the new fridge that day. So, I called Bad Boys after I got off the phone with Frigidaire. They did not have an answer for me or a reason why they did not have an answer for me… but they would get back to me in the next couple of days to arrange a delivery time. 2 more days without a fridge… This is where one starts to contemplate the little things in life… Like “Is black coffee any good???”… “Just because it says refrigerate after opening does it really mean it?”… Did I mention we bought Bad Boys “Gold Warranty” to make sure we were covered well and wouldn’t have to worry about being without a fridge?October 8th – New replacement fridge arrived. I have no idea how we could have avoided this debacle. We researched fridges and the Gallery one we bought had great reviews. I guess I would probably give it a good review if it worked well and I had no problems. The actual layout of the fridge and organization is really nice. Nice features… Lots of positive things that could be said on that… But imagine yourself buying an expensive new fridge and then from September 3rd through October 8th you didn’t have a fridge/freezer and you lost hundreds in food. What review rating would you give? All and all you will be happy with the fridge IF nothing goes wrong with it.

I have to say, I am very biased. I prefer Frigidaire. We have 2 side by side units, one from 2006, and the other one is from 2017. Both have worked very well, and, yes we have had some minor repairs that I always could fix, but, overall, they just do what we expect. I think the key is to not buy all of the fancy electronics. Both of our units just have water / ice in the door, and that is all. On the 2006, other than filters, I just replaced the water control assy in the back of the unit. Part was less than 40.00. So, I guess I have had good ones. I still would buy them again.

Hi. I am a Frigidaire owner of many appliances. In August of this year I purchased a refrigerator from Lowe’s. 2 1/2 months later it stopped cooling. Frigidaire sent a repairman who after speaking with their tech department decided there was a leak in the internal hot gas loop which is located on the inside of the unit and could not be replaced so they suggested he put an external part on the back of the unit that would bypass the internal unit. I asked for a replacement refrigerator because it was a makeshift repair on a 2 month old refrigerator. I was told they would not replace it and this was the best they could do. I’m very disappointed with the way this was handled and will now look for a different brand of appliance in the future!!

We purchased a new house and we were thrilled to have all new Frigidaire Professional Appliances installed. We immediately had problems with our refrigerator. The seals in both doors are still not working properly after having been replaced. It has randomly stopped working for no apparent reason. We have had a door replaced on it (as it was dented upon arrival). I have asked for a replacement as it is not reliable but because it is still under warranty they will not replace the unit, just continue to try and fix it. Our dishwasher has also needed replacement parts (we have been in this house around 6 months now) as it was not heating properly. The latch on our microwave was not working so when the service company went to replace it, they broke off some plastic parts and currently it does not work at all. Three appliances all with problems within the first 6 months. I have been a homeowner for years and never had such challenges or problems in the past.

We renovated a 1971 kitchen only 2 years ago and purchased the Frigidaire professional series: oven, fridge and dishwasher for a total of $5,000 through Sears. The side by side fridge doors never have closed properly from day one. When you close one side, the other side pops open and remains ajar. For the last year, weve had problems with the panel on the stove. The element buttons work occasionally and weve had to trip the breaker because weve had so much trouble with the cancel button not working. I, too, thought Frigidaire was an established brand name and would have quality products. We live in a remote northern Canadian town where repair services are not available. I would never purchase Frigidaire again and certainly after reading the other posts, I am on my way to check the bulb in my fridge.

I purchased the Gallery fridge, stove and dishwasher as I wanted the smudge proof finish. Since day 1 the ice maker has ALWAYS gotten clogged with the ice and either gives you none or it shoots out ice all over the floor. The dishwasher turns itself on randomly if you happen to close the door all the way. The stove smokes terribly if anything gets spilled in the oven. I cleaned the oven three times in two days (self clean) as well as used Easy Off oven cleaner and the stove still smoked when I cooked. Super annoying set that I wish I would not have purchased.

I just bought a fridge on Black Friday that was delivered to my house the Friday after. After the installation, I noticed the fridge beeping, but I thought that it was due to the fact that it hasnt reached the ideal temperature. During the weekend the fridge didnt stop beeping, even though it reached the temperature. We tried different things that we found on the internet, but nothing worked. On Monday I decided to contact the customer service, and they told me to turn the breaker off and on again. At the time that they ended my call, the fridge wasnt beeping just yet. As soon as I hang up the beep starts again. I proceed to call the customer service once again and let the representative know all the previous details and she puts me on hold for a brief moment. She then proceeds to give me the number of different companies around me that could service my brand new fridge. When I ask her for the procedure and if it was cover by the manufacturers warranty, she proceeds to tell me that this was not a functioning issue and that the service should be paid by me. I have gone to hundreds of internet pages looking for a solution to my problem, but instead, I found tons of people with my same fridge having the same issue as me. Frigidaire sells faulty products that they dont even back up. Please dont make the same mistake I did. Purchase another brand. This website rates them 4+ stars, but these reviews must have been purchased. Im sending back my fridge and getting another brand. I WILL NEVER EVER AGAIN BUY ANY FRIGIDAIRE BRANDED APPLIANCES.

Purchased all new Frigidaire appliances with a new home and have nothing but regret in doing so because of inferior quality, The dishwasher leaked causing damage to surrounding cabinets, the Range Oven light burned out after only a few uses and the side by side refrigerator freezes anything and everything on the top shelf of the refrigerator. Called for repair three times in six months. Not only that... Frigidaire refused to payout on a 150.00 rebate. Clearly a company with questionable business practices producing and selling an inferior product line with quality issues!!!!

I moved into a condo six months ago, all appliances were brand new. I used the self clean option on my range and noticed the glass on the door has stains inside where you can not get at. I called the company, they say the warranty does not cover this and that they would send me an email with instructions to repair it myself. I am an 80 year old widow, give me a break. Even if there was some way I could, what would stop this from happening again. How can Frigidaire stand behind this product? I am very angry at the manufacturing of this product, if I was able to I would get rid of this model. What can I do, what are my options, can anyone help??

STAY AWAY FROM THIS COMPANYS BRANDS! I have a Frigidaire french door refrigerator that I bought new four years ago. I did not purchase the extended warranty and during the first year, I had at least two service calls for the unit not cooling. After the warranty period, the freezer would frost over and actually had ice build up inside the drawer that required I do a manual defrost.I came home from a trip and the temp in the refrigerator was at 67 degrees but the freezer was still working. The appliance repair tech that came to evaluate the unit said that both computers on the unit were not functioning and the repair was going to be ~ $500. He ordered the computers and when he came back, he pulled out the unit to check the freon and the back of the refrigerator was rusted. Its a known issue with Frigidaire and he called them to explain the issue so I filed a ticket to see what they would do for me. The options were that they would possibly replace it or pay a reasonable amount to me based on depreciation. I was told by the rep at the call center that the refrigerator was under a do not repair order so it should be repaired.After 10 days of waiting for the company to evaluate the unit, their final offer was a 25% rebate on another model. Ive been out several hundred dollars and am going to be out another $500 for computers on a unit that they know is defective or $1300 to replace the refrigerator. Im just going to bite the bullet and repair the thing vs. buying another piece of crap Frigidaire and be out approximately $1300 with the rebate that they offered. Really not good customer service that you admit the unit is defective and issue a do not repair order but dont back up your appliances. The builder put Frigidaire in my home, Stove, Microwave, Dishwasher but I guarantee you that as they fail, it wont be Frigidaire or any GE brand that will replace them. SHAME on YOU.

We just bought a stove, fridge, freezer and washer/dryer from Appliance Canada. The very first day that I used our new stove, the stovetop got scratched and the water that spilled on the stove went to a hard crust and will not come off. I called Appliance Canada for an exchange and was told that Frigidaire would not come to see the stove as this is cosmetic. I dont understand, I purchased a new stove and this should not happen after one or even 100 uses. Yes, it is cosmetic but why would I want a brand new stove with a ruined stove top. The stove, which I purchased 10 years ago looks better than the new stove. When I called Frigidaire, the customer service person (Michelle), was very rude and kept cutting me off. Again, she went off on it being cosmetic so it is not under warranty.I explained to her that the product was just bought and this happened after first use and got worse on second use. She again said that it is cosmetic and again I went on and said that they should back up their product. It is cosmetic but I have a ruined stove after 1st use and this should not happen with their product and if it does, they should look at it and fix the problem. Extremely upset.

Ever since we got this top of the line fridge new, Eve noticed that the ice maker is nearly useless. If you use ice then be prepared to constantly turn on the quick freeze option, which really doesnt help either, but at least you get some ice. Now though to make matters worse, the ice hopper has broken, the ice maker drips water out of the front door and spews water all over our floor every time we open the door. The ice turns into gigantic chunks, the width of the entire hopper, by melting together- I cant even open the door without trying to break the chunks by running the ice maker, and risking burning up the motor. So I ordered a replacement unit, but everyone must be having this issue because theres a nationwide backorder. Last time I buy this brand, it sure looks nice, but only if you dont need an ice maker.

I bought a new house 2 years ago with a kitchen full of Frigidaire Professional Series appliances. Recently the oven convection fan started to sound like an aircraft engine. The entire fan assembly had been replaced along with the motor; it now only sounds like a semi truck in my kitchen. The repair tech called Frigidaire from my house and was told that is the way it is so shell have to live with it. This is the third appliance that has been problematic. The gas range burners still dont work properly, after 3 attempts to repair. After only one year, I replaced the dishwasher with a Bosch, which I love. There will never be another Frigidaire appliance in my house.

Purchased dryer in December of 2012, recently broke due to a damaged fan. When service person returned with the part he discovered that the motor had ripped apart from the base of the dryer, unfixable. Frigidaire refuses to compensate an obvious manufacturers defect, will never buy another Frigidaire product.

My Frigidaire Professional series dishwasher model PLD4375RFC0 started flashing the ER error code this month, exactly 4 years after it was installed new in 2007. It is now unusable and I have to leave the door open slightly because if it is closed, it will turn itself on at random. I have searched the internet and seen others with the same model have the same problem. I researched the parts affected and along with labor, it will be about half the cost of the dishwasher when it was new. I have a Frigidaire microwave, stove, and fridge also and now I am waiting for those to start failing. I will be replacing the dishwasher with another brand in the hope that I can squeeze more than 4 years out of it, but from the way things are made today, who knows.

I will never buy another Frigidaire product again! This brand is horrible with nothing short of cheaply made and no warranty! Major appliances should last years without any issues but not Frigidaire. This is a unit already replaced by Frigidaire now were experiencing the same ice maker issues! I advise anybody looking for a quality side by side refrigerator to look at better products and stay far away from Frigidaire!

We bought all Frigidaire appliances (gas stove, side by side fridge and microwave) 5 years ago. The refrigerator broke down 4 times since then and then the 5th breakdown, we just replaced it. The convection fan in the stove stopped working within 1 year. The microwave is still working but the door handle keeps coming off. A few months ago, we bought a Frigidaire dishwasher because it matched our existing appliances. We must love the abuse. We started the washer last night before going to bed and woke up to see all the lights flashing and the dishes still dirty. Now, it wont do anything.Maytag, here we come! Weve already replaced the refrigerator with a Maytag. I wouldnt put another Frigidaire in my house even if it was free.

Remodeled my kitchen less than 3 years ago purchasing all new appliances, range, dishwasher, refrigerator and microwave oven, all purchased, delivered and installed on the same day. About 3 months ago I started having trouble with dishwasher whereas all lights on panel lit up and would not go off. Followed instructions to reset same result an error code stating that the control board was bad, mind you weve only used this dishwasher roughly 12 times since purchase or 4 times a year during holidays. I have posted complaints and placed phone calls with zero response. The holidays are here and I am unable to use my dishwasher which just makes it an unusable brick in my kitchen. Additionally my refrigerator is not working properly either. It wont hold temperature, the filter leaks and seems to ice up everything. Ive reset a number of times after which is the only time it works properly for a few days then back to chaos freezing everything on both sides. Im really hoping planned obsolescence lasts longer than 2.5 years. In the meantime, I dont feel that I should be needing a new dishwasher after only 12 uses of that. Ive also heard there may be a recall on my machine, but I dont know, because no one responds! Can someone please get back to us?

I purchased a Frigidaire microwave on November 2018, October of 2019. The microwave rack caught on fire. I filed a claim with Frigidaire. They sent a technician to my home who never opened the panel. He sprayed it with spray paint changed the hook. The microwave now knocks the power out in my kitchen. I spoke to a corporate supervisor who sent another technician out who was very rude, stated he was not working behind another technician, he should have done the job right the first time and he left my home. I called the supervisor back, she sent another technician out. He opened the microwave, took pictures, referred back to his phone and it still doesn’t work. He stated it may have to be taken back to the shop. He left without the microwave. I called his office back and was told he ordered more parts which was not what he stated to me. I called the supervisor back and she stated that she would need to send another technician out. I explained how angry I am at this point. I feel that no one not even the corporate supervisor cared about me or my families safety are danger. And I will never purchase another Frigidaire product and I will be sharing my experience with everyone who I know and more. Anytime the corporate Supervisor told me to take the microwave back to Home Depot and they would have to take it back once they hear my frustration is said, not only did she lie she knew she was brushing me off. Still unresolved. Truly dissatisfied former customer.

Has made my summer very comfortable and relaxing without having to worry about the heat. The air conditioner runs cold and is an extremely great product. Will always stick with this brand. The performance of the air conditioner is extremely well. It has multiple settings to help improve a better experience for those hot summer days. It has a great look to it as well as being easy to use. White in color, multiple settings, easy to see buttons, clear writing as well as big buttons. I haven't had any problems with this product. It has been very reliable, the filter has stayed very clean throughout the summer without having to be cleaned or replaced. It turns on no problems and cools down a room extremely quickly.

Purchased a home in 2011. New appliances were in the home with the packaging still on - so they were never used. Turned on the oven on Monday to preheat. Came back to check on it. Fire started in oven due to broken heating coil. Have contacted Customer Service and have been informed that there is nothing that they can do for me since I do not have the receipts. It is not like they were left for me. Would think that they would be helpful since this could have burned down my home. Have been asking to speak to a Manager in charge but keep getting the run around. Will be emailing and calling every day until this is cleared up on their expense or I am going to the media and the Better Business Bureau. It is bad to see that there are others that have experienced issues that they do not stand behind their product or take any blame.

Got my money plus I have not had a mechanical issue in over six years. No freon problems. Runs great. No motor issues or electrical - just keeps working. I have another that has never had a problem for over ten years. Frigidaire builds a great school unit. You never need to worry about breakdowns or cooling problems. You get years of hassle free performance. Many of the co on the market just don't compare. Looks good. Fits well in my home. Nice color and overall look. Dials and digitals are well placed and lit. Easy to use and run. It is just a good looking addition to my home. When I picked my unit there were many options. I picked Frigidaire right away. I have not had any problems with my Frigidaire unit. It runs well and I have not had a problem with the motor or electrical in over six years. I have not lost or had to charge any Freon in the six plus years.

My Frigidaire microwave is black and stainless. I love the contemporary look and this one goes well with that look and would also fit in with most styles. I have the one that goes over my stove, had it for over 5 years and it still works very well. I love the fact that I can use the timer and microwave at the same time. The price is in the medium range and the best part is it still looks like new. It is very durable, always functioned well and cleans very easily.

We have had the refrigerator for less than one year. The ice maker leaks into the refrigerator and the ice becomes one. The ice maker was replaced one time and three times it is either a new gasket or this time they used silicone to seal it. The fourth time was Saturday, April 30, 2016. He used an adhesive to complete the seal. By Sunday, May 1, 2016, it was leaking again. There is a serious flaw in this refrigerator. Please do not purchase this model refrigerator. Do not purchase Frigidaire. The last call to them was I dont open the refrigerator enough to let warm air in. Such an unprofessional company. Move on. There are so many reputable companies. I am trying to get the refrigerator replaced. CONSUMER BEWARE!

We spent $2000.00 on a new refrigerator, The Gallery. The ice maker on the outside AND the inside freezer doesnt work. The freezer door handle fell off after two months. Customer Service NEVER followed thru on their service calls, then told me we were considered too rural so they would not come to fix it. They gave me an out of service phone number for someone who would supposedly come fix it. We tried to just fix the ice maker ourselves, to no avail. I finally called them again, only to be put on hold for over 30 minutes. I got thru to someone who PROMISED a phone call back in three business days. That was last week. Still no response. NEVER will I buy from Frigidaire again! They should be ashamed of how they treat people!

I purchased the fridge a year ago June 2019. Within 2 weeks started freezing food. In one year I’ve called 6 times, they ignored 2 messages, they have replaced same part 3 times last time in June 2020. Within 2 weeks started freezing food again. Called told me I was out of warranty. I said no warranty was extended another 6 months. I got hung up on. Wrote review on Frigidaire website and they responded with this.... Hello, Thanks for bringing your concerns to our attention. We apologize for any matters you have experienced due to your refrigerator not working properly. We would love to make sure this matter is resolved. Be on the lookout for an email from us shortly.Bianca.... Now July 23 and no word! Fridge still freezing my food and they have refused to replace fridge! $2000+ dollars down the drain! Don’t buy Frigidaire crap made in Mexico!

Bought a Gallery line fridge in September 2013. By May of 2014 had 3 different service providers to repair it. Three thermostats and one defrost timer later, it is still not working correctly. Company sent a replacement letter to dealer but still no new fridge. Live in Pa and fridge is in Maryland. It has been almost a week after letter was received. I contacted the BBB and I still have an open case so if no fridge by next week, more warnings will be issued.

My oven range that was less than a year old started on fire. Thankfully no one was hurt. My appliance repairman came out (on a Saturday) and let me know that a short had occurred in a wire associated with the igniter. He told me to call Frigidaire. I did so. Simply put, the technicians the company hires to do the repairs only work 8-5, Monday thru Friday. Not convenient for people that work full time. There are plenty of technicians in the area that work after hours and weekends. Frigidaire as a company chooses not to pay the technicians that will work convenient hours. The customer service representatives and managers treat you like youre an idiot and just repeat themselves. I never write reviews but I wish I would have known this information before I purchased the product.

My husband and I just bought our first home. We went to home depot and purchased a washer, dryer, and stove. We made our purchase the Saturday before thanksgiving. Unfortunately, our first delivery date was delayed and a week and a half later I received my washer and dryer but the stove was damaged :( they gave us a new delivery date of Dec 16th for our new Frigidaire stove. They came yesterday and installed it, I was so happy to finally have my stove. Well anyway, today I woke up and put my oven on. The troubleshooting directions said you should turn oven on 400 for 30 min to help alleviate any smell and to break the oven in. So I did just that. The morning went on, I took my daughter for a walk and came home and put her for a nap. The next thing I knew my carbon monoxide detector was going off!!! I opened doors and windows, grabbed my daughter and out of the house we went. I called the fire department. They found out it was the oven, not the range. They said, You need to call where you got this and have them come and get it, the stove is faulty. See this machine, and it started to go up and up when he turned on the stove. When I called to have this deathtrap removed from my home and replaced they told me Dec 23rd. Needless to say, I went to a different stove to purchase a stove and also a different brand. I could have died, my daughter could have died. Frigidaire didnt care, didnt help. Im so glad and thankful nothing bad happened but I will tell you, after this experience I will never buy a Frigidaire. I have many years left to make purchases and Im a hairdresser so many people will hear this story. 1 positive experience reaches 1 person whereas a negative experience reaches 10. I sure hope thats enough for them to see the error of their ways.

After spending over $5ooo. for 2 refrigerators, I cant understand for the life of me why Frigidaire will not take back our refrigerator and issue refund. We are constantly having issues with the french door ice maker. This is our second time purchasing due to the same issue. I plan to take further actions to inquire about customer satisfaction.

My Energy Star Frigidaire Tumble Action front loading washer hasn't let me down since 29 March 2006, knock on wood! It's just my husband, our dog and me, so it obviously doesn't get the high usage that perhaps an average family would. Even though, I think 14 years is pretty good.

We bought several Frigidaire appliances, including a stove and refrigerator. We purchased the extended warranty on all of the appliances. We have had nothing but trouble with the stove and refrigerator. Both these appliances have been serviced at least 3 times and yet the problems persist. Because the warranty has expired, they will not service them any more, yet the same issues remain. The oven takes forever to heat up, even on quick preheat, and signals that it has reached the pre-set heat level, 200 degrees before reaching it. The fridge leaks water from the ice maker which then freezes on the shelf just above the freezer compartment. We are extremely frustrated and feel the appliances should have been repaired properly in the first place and should be repaired even though the warranty has expired. There is obviously a factory defect in both the stove and fridge. These problems existed from day one. If we could give less than one star, we would, and I would certainly not recommend Frigidaire appliances to any of my friends or relatives.

The machine is worth the price, is very silent and does a very good job cleaning the dishes! I recommend this to everyone! Buy it because you are going to enjoy it and get a good deal for your money.

FEB27S5DBB Wall Oven temperature set point runaway. Oven could not be shut off at control panel (off/on) button. Oven temperature continued runaway exceeding 500F and climbing. Had to trip electrical breaker to shutdown oven. Frigidaire failed to acknowledge unsafe design could have burned down my house. They would not take responsibility for cost of repairs which was $450.00.

Purchased a brand new dishwasher. After it was installed we noticed you could not shut top rack if you placed a bowl or cup in rack to be washed. Repairman came out and said drum was bent. Frigidare would not replace, just repair. Now it leaks and cannot be used.

My husband and I purchased new Frigidaire appliances for our daughter a few years ago. She went to Lowes and chose the Frigidaire refrigerator, dishwasher and electric range with the finish that looks like stainless steel. The electric range stopped working as soon as the one year warranty expired. My daughter called a licensed repairman who came back three times, replacing the heating element and some type of circuit board. Within a few weeks, the oven stopped working again. Every now and then it would suddenly start working again, but eventually catch on fire. My daughters husband has installed new heating elements twice, (they couldnt afford to keep calling a repairman) but the oven and stovetop worked for a while, go out, work again and then the element catches on fire. Both my daughter and I have contacted Frigidaire (Electrolux) customer service and have gotten a complete runaround. Their position is that unless there is an official recall they will do nothing. A week ago the oven caught fire again and I told my daughter not to waste any more money to have it repaired. My husband and I are going to buy her a new range, but I can promise you it will not be a Frigidaire product and I want to warn other people to avoid them as well.

I bought a set of products including dishwasher, fridge and stove from Frigidaire. Purchase about 2 years ago. Fridge is bottom freezer, the bottom piece plastic is broke off, the ice machine works about 50/50. The dishwasher has rusted out, the stove is holding up well as well as the mic. I would not recommend the products. I will stick to Samsung or GE.

Purchased a suite of Frigidaire products in May 1014 - fridge, range, microwave and dishwater. From the beginning I had problems with the fridge. The freezer frosted over and was icy. I called a repair company and was told the gasket had to be replaced (on a new fridge???) and had to be ordered. I waited a couple of weeks and after numerous calls was told the part (gasket) was on back order. What does that mean??? I was told to call Frigidaire and did so. What a runaround. They told me I would have to wait for the part which may be in Aug. 4th. Asked to speak to a supervisor who told me they could only give me a ETA on when it would be available and I would have to wait. Wait to fix a broken fridge that I only had a couple of months. I complained. I wanted it replaced and they said they DO NOT REPLACE only repair. They specified they were not refusing to fix, but I would have to wait for the part which would hopefully be in this year (exaggeration). This is deplorable conduct. I have to suffer with a broken freezer until the part becomes available. I never heard of such a ridiculous answer. I contacted my salesman and he is getting in touch with their rep. I have read so many complaints about this company that I think I will have to get rid of this fridge and take the loss. Frigidaire, you are on my you know what list.

I purchased a French door refrigerator 8 months ago. The bottom door shelf broke off after 5 months. I ordered a new one. It took 6 weeks to get it. It arrived in a book with most of the chef in wrapped in a plastic bags. The end had broken off and was laying on top of the bag. Yes, the obviously dropped and broke the shelf in packaging and shipped the broken shelf anyway. I called to return the shelf. Their policy is that the customer has to buy a 2nd shelf, and they will credit your account for the first. Well, that was 6 weeks ago. I have not received credit for the broken shelf and the new shelf has not been shipped. I’ve made 2 attempts to find out when the shelf will be shipped, and no one seems to know. They were however able to take my money twice. I will be buying the rest of my appliances from a more reputable company.

Complete insulation breakdown; unit not repairable. After two hours and transferred numerous times, Natasha stated that DTE Energy (my service contract provider only) declared my refrigerator not repairable. I have no warranty w/ them, only service. Therefore, I want a fair settlement/compensation for a major rear wall insulation failure only after 3+ years of service. This is not a repairable part, it should never fail.

Bought a refrigerator from Frigidaire, only had the product since June 5, 2019. Here it is July 26, 2019 and I find rust on the front doors of the product. I called and get told that “rust isn’t covered under warranty”, are you freaking kidding me!!!! Well, looks like I’ll never buy Frigidaire products again. By the way, since when does stainless steel rust in the first place???? Sounds like some shady BS going on..

What a piece of JUNK. I would never buy another Frigidaire product. Never worked. 20.4 CU unit wont cool, ice melts, freezer food defrosts. 12 service calls and still does not work and Frigidaire wont replace. They have some lady reading from the same script every time I call. They will only replace when the repair man tells them the unit is not repairable. BrandsMart said I was outside their service area. Now my problem. People who buy anything from these scammers deserve what they get. I would have gotten more satisfaction throwing $1200 dollars into a crowd of strangers.

I bought a Frigidaire FGMV174KF microwave in August 2012. In April 2013, it stopped working. For two months, I have been trying to get it repaired. Parts are not available. Authorized repairmen are not available. Yesterday, I received a letter from Frigidaire that the warranty expired on May 15, 2013 (8 months after I bought it?), but I can spend $29 to extend the warranty.

On June 11, 2014 I purchased Frigidaire Air Conditioner - Model FFTA1422Q2 - Serial No. KK3 through P.C. Richards, which was delivered on June 19, 2014 and installed the following day. I completed and mailed in my registration on July 1, 2014. I used the unit during the summers of 2014 and 2015. I tried turning it on again on Friday, May 27, 2016 and the unit would not cool. On Saturday May 28, 2016 I called the Frigidaire Customer Service number 800-944-9044 only to get a recording to contact 2 different service companies, one in Laurelton, NY and the other in Deer Park, NY. Neither of these numbers were operational.I then called PC Richards Customer Service to find a repair service that handles Frigidaire units so that I would not void my warranty. They gave me Aid Audio & Television Service Corp. I tried reaching them but due to the holiday weekend I could not get through until Tuesday, May 31, 2016. Told them the unit was not cooling and the first appointment I could get was Friday, 6/10/16. When the serviceman arrived he said I needed a new control board and the office would call me on Monday June 13, 2016 with the cost. When I did not hear from them on Monday, I called them back twice and could not get an answer. I then contacted PC Richards Customer Service department and spoke with Ellen. She called and spoke with Soma who said that Paul would be back in touch with me. He called me later in the day and told me that it would cost me $416.00 plus tax for the part and labor, which included the $95.00 I had already paid for the service call. I told them I would let them know.I felt this was ludicrous and I then contacted Frigidaire Customer Service on Wednesday June 15, 2016 and spoke with Linda. She agreed and did not think I even needed a control board since it was operational, it just wasnt cooling. She told me the main control board would be $85.56, a display board was $52.41 and a control panel with overlay would be $23.51. She felt another service company should come and look at the unit at no charge if the problem was in the sealed system, otherwise I would be charged. She made arrangements with Petro Home Services to look at the unit on Monday 6/20/16. The service man determined that I had lost the Freon and needed to put in a sealant and replace the Freon. On 6/22/16 I was told by Kelly at Frigidaire that parts were being ordered at no charge.Petro returned on June 24, 2016 and took the unit out of the sleeve again only to find out that I needed a new compressor as well. At first I was told that the part was covered, but I would have to pay the labor charge of $500.00. I again called Frigidaire and spoke with Chanel who confirmed that I would not be responsible for any payments. The compressor was ordered (Part #5304476923). I have now been told by Petro Home Services that there was no ETA on this part. I again called Frigidaire on June 30, 2016 and spoke with Sandra and requested a new unit. She very blatantly told me that the unit was repairable, not replaceable.I wrote to Frigidaire telling them it has now been 6 weeks that I have been without an air conditioner, with my apartment reading 90 degrees in the middle of a heat wave. I am a senior citizen and cannot live in these conditions. I either need this unit to be repaired immediately; replace the unit with a brand new one or refund me so that I can purchase another air conditioner. I am tired of getting a run-around and need immediate action, otherwise I will purchase another unit and take action against Frigidaire.With no response I bought another air conditioner that is working beautifully. They finally came and repaired the broken one with a new compressor and freon and I sold it at a loss, but at least my apartment has been cool the rest of the summer. I would never purchase another Frigidaire product again and would certainly make sure my relatives and friends would not either.

I bought a Frigidaire fridge last January. It had a warped freezer door. After waiting for months with no part availability, I was extended a buyback letter. I filled it out and sent it back before the expiration date. I’ve been waiting for the refund since September and have never received it even though it is only supposed to take a few weeks to complete. I’ve made numerous phone calls, but just keep getting the runaround. In a few weeks, it will be a year that I’ve been dealing with this. It’s ridiculous and I cannot find anyone that will answer an email or help me resolve this. I had to pay more money out of pocket to have a working fridge.

In November 2009, I purchased Frigidaire Professional Series All-Refrigerator (17 cu. ft.) $975 and Frigidaire Professional Series All-Freezer (17 cu. ft.) $1,005. These are units that are designed and capable of being built in. The units were not delivered until January 2010 (as requested). They were manufactured in December 2009. In August 2012, less than three years after manufacture, the freezer failed and could not be repaired. A freezer full of food was lost. Frigidaire no longer made the 17 cu. ft. units. Although the warranty had expired, Frigidaire gave me a $1,045 toward the purchase of the only viable alternatives, that is 19 cu. ft. units that could fit into my pre-existing cabinet hole. The two replacement units cost me $3,128.89. I paid $500 for the units to be installed as the cabinets needed to be refit. In May 2013, ten months after the replacement purchase, the refrigerator failed. A refrigerator full of food was lost. After lengthy communications, including writing a letter to Jack Truong, the CEO, and working with Kimberly**@electrolux.com (706-651-7904) a third-level customer service representative after 5-6 days after three service repair visits, Frigidaire agreed to replace the unit at no cost. I was also contacted by Rita**@electrolux.com (706-651-7011) as a result of my letter. Frigidaire will provide me with up to $150 for installation of the new refrigerator. To date, I have paid: 975 Original Refrigerator 17. cu. Ft., 1,005 Original Freezer 17 cu. ft., 3,128.99 Replacement Refrigerator and Freezer 19 cu. ft., 500 Refitting Cabinet Costs and 1,045 Frigidaire credit toward replacement purchase. Therefore, after less than four years, for two Frigidaire Professional Series appliances, which I purchased with the reasonable expectation that they would last at least ten years actually more like 15-20 years, I have paid out (after deducting the Frigidaire credit) $4.563.99 plus lost all the food in two appliances. The original units cost $1,980, so I have paid more than twice the cost to date.Frigidaire is very comfortable with this situation and believes it has been overly generous. All the exchanges were polite. I certainly would not buy another Frigidaire product. I did try to get Frigidaire to take back both units at the price I paid ten months ago so that I could purchase appliances from another company. It refused. In my view, Frigidaire should stand by its products. No one purchases such units expecting them to fail within such a short time frame, regardless of the warranty. Thats the story.

Weve had this oven for four months now. It takes 30-40 minutes to preheat (to 350 or 400 degrees). The stench of resin from assembly, that the instructions promised would go away after a couple of uses, has still not gone away after 30+ uses. The racks for the oven are too narrow (or the walls of the oven are warped/poorly made). If you set a medium size casserole dish on the racks (with food in it)... the rack can fall out of its supports. I keep thinking to myself; how long have manufacturers been making ovens? Is it really that hard to provide an appliance this simple without design, manufacturing, and quality control flaws?

We bought a new Frigidaire range and the oven door handle fell off right after one year warranty. The problem is, we seldom use oven, at most 20 times a year. And it conveniently broke after one year warranty. Yesterday, the entire oven outer door with glass fell off while nobody used range at the time. It was scary, especially since we have young children walking by. Bad workmanship. Horrible experience!

Grab a bag of popcorn and get ready... I bought the dishwasher, back in March 2016 from the local Home Depot store for my remodeled kitchen. The unit worked perfect for the first 10 to 11 months. Note, I dont have any kids and the unit did get used a lot. Maybe 2 times a month. Around Jan/Feb 2017 the unit began to leak from under the door. I called the company & explained to them in detail the problem. They set me up with a 3rd party service repairman (contracted out) by their choice. This guy arrives a week later. He had to be about 80 some years old. I had to help him off the floor, as he couldnt get up on his own. He told me he thought he knew what the problem was, would order a part, & get back to me. About 2 weeks went by and never heard from this guy, at least to update me. I called him & politely left him a few messages, and he never returned my calls. I called Frigidaire and told them the same. They called the repair guy and got back to me & said he was backed up with other customers. I told Frigidaire, thats no excuse not to at least return my calls. I asked for another service company and they agreed, but it wasnt easy. The other service company came a week later. It took this service company a total of 6 visits over 2 to 3 months to try and diagnose the problem at which by the 3rd visit the service repairman said, this unit is unrepairable but Frigidaire is going to make me try and do everything possible before a replacement, thats how shady they are. At the 5th visit while the repairman was trying to fix the unit, he had Frigidaire Corporate Repair Center on speaker phone. They suggested to the repairman (as I overheard the conversation) that to go ahead and find parts from a different model or dishwasher company and start replacing the customers dishwasher parts with them. I started to flip. The repairman said we are not going that route. Thats like taking parts of a 1990 junk car and putting them on a 2017 Caddy. LMFAO. So just think what kind of replacement appliances Frigidaire sends to customers. HMMM. OBVIOUSLY NOT BRAND NEW ONES.Finally, after the 6th service call Frigidaire replaced the unit on May 12, 2017. It arrived and was set up. It worked for the first few hours/day. The next morning I got up and ran a cycle following the directions precisely. Guess what? It leaked. LMFAO. I called the company back told them about the problem. The company was really rude and ignorant on the phone with me. I told them I dont have time for another 6 service calls with my job, etc. Furthermore, I dont want a replacement unit, just my money back as the unit was nearly $675. I told them I wanted to take my business elsewhere. A day later, another corporate bigwig called me and said we will deliver you a 3rd unit without repairing the 2nd one. I thought, well, Ill hope for the best, even though this is not what I wanted. A week after Memorial Day my 3rd unit arrives. It was set up by their 3rd party contractor. They turned it on and BAM, the piece of junk malfunctioned and started to leak. The 3rd party company assured me it was not on my end as far as plumbing, etc, as I already had all this looked at. The 3rd party company (who Frigidaire pays) educated me, the consumer, that they are taking my 2nd unit and leaving the 3rd unit at my house and on the paper statement writing 3rd unit set up properly, malfunctioning/leaking. The 3rd party company told me to contact Frigidaire for further instructions on what to do with the unit on how to get refund/replacement. I called Frigidaire and explained the same to them and they were nasty on the phone to me, stating it was all my fault for signing for it and now they have to go ahead with scheduling repairs. I told them NO REPAIRS. I told them come get the junk unit and give me a refund, but they REFUSE to agree with the CUSTOMER and keeping saying on the phone I understand your frustration. I tell them they are a bunch of clowns trained to say that, because if they were in my shoes they wouldnt be saying that. Their final sentence to me was, when you are ready for the repairs call us back. Then those ** hung up. Doesnt make sense how the 2nd unit was replaced without any repairs but now they want to go ahead and make repairs to the 3rd one? What a bunch of ass clowns.I am now working with my local Home Depot. A nice manager is working on the case for me. He is going to work with vendor and submit a claim for the lemon law. I should hear back within the next day or two. I told Home Depot I will gladly keep my $675 within the store if I can just bring the stupid junk unit back and get a different brand/unit not Frigidaire product. The manager agrees I have been thru way too much. Frigidaire customer service is absolutely horrible and sucks. They are the most ignorant people I have ever dealt with my life. I have seen and heard dogs at a local SPCA get treated better than this company treats humans, its disgusting. Think long and hard before committing and buying any of these products because in the long run it just isnt worth it!

Bought over $6000 of appliances while renovating my kitchen (less than three years ago). First issue arose when cast iron grates on dual fuel range had peeling paint off grates. Called when the stove was about 8 months old. Told there was no warranty and if I wanted something better looking, I needed to buy new grates. I did, supposedly got a 50% discount but grates were still nearly $100. Just had my 5th service call for icemaker repair... each time after paying $130 service call always requiring parts to fix... spent around $800 in repairs so far. Tried to speak to customer service about my frustration and high cost of obviously defective product. No offer of compensation other than 50% off parts ordered from them, big deal. I even tried to speak to a supervisor and got no other offers of help or even trying to remedy my situation. Not to mention a cracked piece of plastic on the top of my freezer door damaged by the repairman that cannot be replaced... Frigidaire does not sell this part and I need a whole new door... absolutely ridiculous and poor service after spending my hard earned money on several appliances... I would never purchase again. I have a 14 year old whirlpool fridge that is an extra-- still in use in my garage. I have done nothing other than replace the water filter. Never one ounce of trouble. Next time I will buy whirlpool.

We purchased a new dishwasher in late 2009, along with a new kitchen. Within months of our kitchen install, the doors started to peel and crack around the dishwasher. Our first thought was that there was an issue with the finish on the cabinets. Why didn’t we think that the dishwasher was to blame but the cabinet company that replaced the cabinets? Now in our new kitchen the same problem has been happening. This apparently is a well known design flaw. I contacted customer service and they would not even let me speak to a supervisor. Apparently, they do not care about satisfaction in the least. We’re just out $600 for a poorly designed dishwasher that has ruined 2 new kitchens.

2 years ago I purchased a Frigidaire refrigerator and paid 850.00. I understood it was inexpensive but it was a small apartment sized refrigerator and had no bells, no whistles and so one would assume that the price was right for what you were getting, WRONG. This fridge may as well be a polished **. Just 1 month out of warranty the control board failed, so the freezer and the fridge compartments were warm and the control board just flashed. I paid to replace the control board with a new OEM from the manufacturer board, and this part cost me 200.00 But now just yesterday 7 months later the control board stopped working again and did exactly what the original one did. We are 5 days to Christmas and me without and once again without our Frigidaire fridge. 1,050.00 invested now in a small fridge and its just a stainless steel polish on a **.

Frigidaire refrigerator model no. FRS6R35kso series 4A91311665. The Frigidaire refrigerator mentioned has broken down 2 in the last 6 years and now it worthless and I have to buy another frig. Guess which brand that I will NOT BE BUYING. Two DIFFERENT REPAIR PEOPLE HAVE TOLD ME THEY ARE NO LONGER THE COMPANY NOR PRODUCT they used to be known for. The word worthless has been used...I will never buy any of their products and I have gone on Facebook and told all my friends on what not to buy.

It had an energy saving device which helped reduce my summer electric bills. It was easy to operate. The air conditioner produced cold air efficiently for over 20 years. It was very quiet. There was little vibration. The operation of the unit had energy efficiency. In 20 years I only had two service calls to have it repaired and one was simply a freon leak. It was a room air conditioner that fit into the wall. It fit securely and did not detract from the room decor. It came in decorator colors that were neutral so that it blended well with my living room decor. It was very non intrusive. This air conditioner operated efficiently for over 20 years. After I sold the house the new owners were still using it in the humid New England summers. Two service calls in all that time speaks volumes for its reliability.

This dishwasher hasnt worked correctly since first purchasing it in Feb 2020. I tried to return it to Amazon within weeks of initially buying it and was told I would have to try to get it fixed through the warranty. Amazon would not accept a return without an outside company verifying that it could not be fixed. Now- 10 months later, Ive been working with Frigidaire/Electrolux warranty repair and it is a NIGHTMARE. DO NOT buy any Frigidaire or Electrolux products. They are crap, their warranty relies on certified repair people to come out and those repair people are scamming.I have been getting multiple emails for months saying the repair people have ordered parts and they have arrived and when I call to schedule the appointment for them to come out as instructed, they tell me they have no parts and they will have to order them. Its very obvious that the repair company is ordering parts from Frigidaire and using them for something other than fixing my machine. Frigidaire will not do anything when I tell them that the repair people are lying saying that they are coming out with parts. All they tell me is that it has to be fixed because the repair company is saying it can be fixed. Its been 11 months now. Im saying that they can not fix it if it has been 11 months. I wish I would have read a review like this when trying to decide which brand to go with. My advice is go with ANY BRAND OTHER THAN FRIGIDAIRE AND AMAZON.

Be warned, this is the worst appliance in the world. We spent $2500 for the Frigidaire gallery 4 piece set, the stove top burner sticks, the dishwasher makes a loud noise and my refrigerator/freezer has been off and broken since Thanksgiving 2011. Its now Easter 2012, a ** joke. They have the worst customer service and they even think the repairman is any better. He fixed it and it broke again 2 weeks later. Piece of **, do not buy this product. Absolute crap.

In February 2018, after seven years of owning a basic cheap model dishwasher (that was working fine), we decided to upgrade to a Frigidaire dishwasher. What an awful mistake; our nice, new, fancy dishwasher stopped working this week. We had a repairman out and were informed that the dishwasher needed a new motor. That is absolutely ridiculous - the dishwasher gets very little usage but is now totally useless to us. Do not, do not, DO NOT purchase a Frigidaire dishwasher. Frigidaire has been in business for years and you would think they would have gotten it right by now. When I was growing up there were a few products that everyone loved: Frigidaire, Tupperware and S&H Green Stamps. (I am really dating myself) S&H Green Stamps are long gone, Tupperware is almost exclusively online and Frigidaire no longer equals quality. What a sham and a shame.

These appliances are only 15 months old and Ive had numerous problems with them and Id like to warn others about them and encourage them not to buy them. After being married for 49 years we had all new matching appliances and I was thrilled! But these appliances have been nothing but problems... Before the warranty was up, I had to have 4 or 5 service calls on the refrigerator. The first time I tried to clean my self-cleaning oven, the glass in the door shattered and I was left without an oven for about 2 weeks before they got it fixed, and was told by the service man that it really isnt good to use the self clean feature because it could damage parts in the stove. Now about a month ago my dishwasher just stopped working! Now Frigidaire did agree to cover the cost of the repair since it was only 14 months old, but only because I really put up a fight, but now a month later Im still without a working dishwasher! Service man came out yesterday and it seemed to work because I cleaned it because it had been sitting for 2 weeks and I wanted it clean before I washed dishes. After dinner last night I loaded it up and started it and about 3 hours later, my husband and I were in the living room watching tv, and it started making noises. I checked to see if the dishes were clean and they werent so I called service again and now its going to be another 5 to 7 business days before they can even get the part! Im just thoroughly disgusted and I want to warn others about it..

When we bought our home back in March 2016, we replaced the kitchen appliances with smudge resistant stainless steel Frigidaire ones. We quickly realized that THE HANDLES are not smudge resistant. Annoying. We also noticed that the drawers were so tight and stiff we could barely open and shut them. The company sent us a food grade silicone spray to treat the rails. THEN, 2 months after we got the appliances the motherboard on our dishwasher crapped out. We had to wait 2 weeks for the part to come in. Shortly after, the motor in the ice maker went.Again, replacement needed. Recently, it started being fussy again, requiring the ice to constantly need to be cleared from the blade in the front or it hangs up and won’t spin. And now, AGAIN, the motherboard went on our dishwasher. And we are expecting family from out of town in a week for our daughter’s wedding. At first, Frigidaire offered to pay for the part, but wanted us to pay for the labor, because it was out of warranty, and we didn’t purchase an extended one.So I asked them, How is it, that we spend $580 on a new dishwasher, and we are told we need to spend an extra $100 to $200 in order for the company to stand by their product? I told the Frigidaire representative that I felt like the extended warranty was extortion. I asked her how she would feel, if she spent that kind of money on an appliance and it lasted less than two years? I said that our last home had a cheap KitchenAid builder’s grade dishwasher, and we never had an issue with it in 10 years. She checked with the manager, and then she told me that they would do the repair for free as a one time courtesy. But that I should purchase the extended warranty??? I said no, because if it needs repairs again, I’m getting rid of it.

We bought all new appliances 4 years ago and have had to have the dishwasher repaired twice in under 3 years. The console assembly had to be replaced both time costing approximately $500. Now the microwave has stopped working. It smells like something has burned out as there is an electrical smell. Who knows if it can be repaired or not. Now Im waiting for something to go wrong with the stove and fridge. I would caution everyone to steer away from Frigidaire products as they should last longer than a couple of years.

My Frigidaire from Gallery Series started shaking and making a very loud noise, the touch front panel will not keep the temp I set, the display reads Sy under the freezer side and the refrigerator side reads EF. My meat is still frozen, but bread is not. The fridge side does not work at all. I called Frigidaire and they suggested I purchase a protection plan with them. I purchased the 4 year protection plan with Lowes when I bought the refrigerator in 2012.

Weve only had our $1900 fridge for a year and 6 months. Its broken 3 times. Customer service has been horrible - no help or even friendliness whatsoever. We are very frustrated and disappointed. Will NEVER buy anything Frigidaire again! Youd think they would want to stand behind their product.

Purchased a new house in 2008 and decided to upgrade to some nice new stainless appliances. The company recommended Frigidaire. Poor decision. The stove threw sparks when the oven door was closed due to poor wiring under the glass top. The microwave was so loud, it had to be replaced immediately. Now when a cabinet door is closed, the microwave turns on by itself and you have to open the microwave door and close it to turn it off. The dishwasher is hard to close, its noisy, and the gaskets started falling off within a year. The refrigerator door shelves broke several times under normal use and the company refused to acknowledge issues with poor design, then denied sending us replacements. Now the temperature control actuator that opens and closes to let cold air in started clicking, then broke, and wont hold a temperature under 40.This is without a doubt the poorest quality appliance company EVER. I have a 15 year old GE Hotpoint refrigerator in the garage we use for extra food, milk and beverage storage, and have never had an issue with it. If I had the money to replace it all tomorrow, I would take every bit of this garbage, and deliver it right back to the front door of the company with a few choice words painted all over it.

We bought a new home in 09/13, we upgraded our appliance package to the tune of 1800.00 dollars above the amount allotted by the builder. We had nothing but problems with the appliances. Dishwasher, stove, and now the fridge. Yes I understand they are just over 5yrs old. But when we bought the appliances we made sure of the warranties on the units. typical warranty 1yr complete, 5yr compressor. Weve had to have the fridge serviced a couple times over the years, and Frigidaire {Electrolux} has been aware that there was a problem with the compressor. So fast forward a couple months, now the unit is completely off warranty. Low and behold they will not warranty the compressor. Sorry of which they have changed their warranties to now only be 1 yr for the complete fridges, no compressor warranties beyond the year. But they would gladly sell me a NEW compressor to the cost of 495.00 canadian, shipped. But I must have a Frigidaire approved installer put it in at the cost of 695.00, bringing the total repair to 1100.00 Well we decided to just scrap the fridge since the repair is so costly, and no guarantee it would last. So why not just buy a new Fridge from another manufacturer. Oh ya did I mention Samsung, Dayco and numerous other manufacturers have increased the warranty periods on their refrigerators. The last time I ever buy a Frigidaire or Electrolux product ever. Also I will make sure as many people know as possible that they do not stand behind their product.

My Frigidaire gallery dishwasher Model # PLD4375RFC3 Has a control board that failed twice already & on the third time it caught on fire! It is extremely dangerous and from my recent research it seems like it is really a common issue with Frigidaire Dishwasher. Be Aware!

Gave our 40 year old fridge to some college students when we moved. Purchased a Frigidaire and it is broken after only five years.

We recently had our kitchen remodeled, and we felt we got a good deal on Frigidaire appliances. Now I know why. Weve had trouble with all three Frigidaire appliances: refrigerator, range and microwave. Our biggest problem and what makes me angry is that the microwave, out-of-the-box, was defective. The refrigerator was repaired; were going to find out about whether the range can be repaired later this week, but the microwave was irreparable.So, Frigidaire offered to give us a replacement (however, they have none of the model we purchased in stock and according to their representative, Agneka **, when they will have one is indeterminate). If I wait for a new microwave (which it appears may never happen, since I read indeterminate as discontinued), Frigidaire will pay for installation. My other option is for Frigidaire to buy-back the microwave at retail. This, according to Ms. **, is for the convenience of the customer and not Frigidaire policy (this is a clue to how basically non-consumer centered Frigidaire is). They will not, however, pay for installation of the microwave, even though the reason for an installation charge is their defective machine.As you can imagine, I have to go through a number of hoops before Frigidaire will send the buy-back check. Im guessing it will be three to five weeks before I see the check. In the meantime, I plan to buy a new microwave, but not from our original vendor and not from Frigidaire. Dont buy from Frigidaire, period.

After 9 months of frustration and three failed attempts to repair our fridge, Frigidaire replaced our unit with an identical unit. I had to request a supervisor multiple times, but the supervisor was understanding. Immediately when we plugged in the replacement we noticed a difference in the operation making even clearer that our initial unit was a lemon. I also complained on Electrolux and Frigidaires Facebook pages and they sent a $100 gift card to help cover food spoilage. Lowes protection plan also covered $130 for food loss. Since Frigidaire did give us a warranty replacement I updated my rating to 3 stars from 1, but since the process and experience were not what I expected from spending hard earned money we will not be buying another Frigidaire or Electrolux product.

I am very upset that I did not do my homework before I purchased my new kitchen. In 2007, we had a fire in our home and had to have all of our appliances replaced. I did not have a lot of time to do online research because we were busy working at our home trying to get moved back in, so now I am paying the price. The range keeps blowing the electronic board and thermosensor from overheating (which wouldnt you expect a range top to get hot), even though I had the recall done, which was supposed to correct the issue. I am very upset about Frigidaire not recalling their faulty products, as I am sure they know that they have a design issue in these ranges.I just hope that consumers research complaints about Frigidaire because they will see how poorly made their appliances are. As everyone else has said, SHAME ON YOU FRIGIDAIRE. It is sad to see expensive appliance products made in the USA that are of such low quality that you have to replace them in just a few years. Consumers be wary of anything that Frigidaire makes.

Refrigerator model LGHK2336TF0 stopped working almost 1 month ago, with only 10 months of use. They are almost impossible to get service from them, they also insist that the warranty was expired, when is NOT. I had to fax them a copy of my receipt. Horrible experience, I ask for an RA# to change the fridge for another one and Valerie the manager immediately said, NO! You have to keep the same one. Unfortunately we bought a stove too and is extremely slow, it takes me a lot of more time to cook anything. Worst appliances and impossible service, stay away from them.

I purchased Frigidaire Gallery side-by-side refrigerator, stove and dishwasher. Within 9 months, both fridge and dishwasher needed repair. Food was lost from fridge freezing everything. I was not compensated for it. And it took over a week for service.

We had our unit delivered in our drive way sitting on two broken pallets barely able to stand on their own. If I didn’t get them pulled inside my garage the wind would have taken them over. Needless to say the fridge does not work at all. Is almost November. The repair guy has been here twice to twice replacing parts with no luck. Basically I am screwed is what it sounds like. I have no way to eat and feed my family and keep their medications cool. I have tried several times calling and I get put on hold and eventually they hang up on me. I demand a new fridge. Not waiting more months for parts and continued efforts to get this piece of crap to work.

We purchased a top of the line Frigidaire Microwave 6 months ago. A few weeks ago I put the timer on and was out of the room for about 10 minutes. I was not using any heating component of the unit. When I returned to the kitchen it was smoking and all the plastic parts inside had melted. I had to unplug it to turn it off. Ok bad but the house didnt burn down. So contact Frigidaire and they will replace it, right? Nope. Sent out a repair person about a week later who would not accommodate our work schedule to say we can fix it. Ok, that was 2 weeks ago and they called to say we will be there Thursday between 10 am and 1 pm to fix it. Called them to say I could not be here then, I am a teacher in the middle of exams!!! Not deserting my students for a microwave I didnt break! So anyway the woman was very rude and said to call Frigidaire and tell them how I refused to accommodate them... My husband called the repair service and asked them to please find a time that works and they said no. He called Frigidaire back and they said, Oh they dont have the parts yet, please tell me why they were going to come last Thursday if they Dont have the parts... Anyway microwave still broken, no end in sight and a terrible experience.

Mine is part of a series and it matched my other appliances. It works perfectly with the decor! I have not had any problems with it at all in the 10 years I have owned it. I would replace it with the same make and model.

I purchased a new double wall oven in Oct. 2012, and was generally happy with it. The first time we tried to use the self-cleaning feature, after several months, after a while running the self clean, the oven showed an error code and then shut down. It worked fine otherwise, but we have not been able to self clean. In the past month, we have started getting the same error code (F43) when using the oven for regular cooking as well. Although we could tolerate the lack of cleaning, we are now trying to fix. Frigidaire initially would not help, as we are out of the 1-year warranty period. Then they offered to pay for parts, provided we use an authorized service technician. They sent me the 3 service technicians in my area, and 2/3 did not return my phone call. The third came out and reported that the labor alone to fix the oven would be over $400, requiring replacing of a fan and a sensor. I contacted Frigidaire again, expressing my dissatisfaction with the oven, and telling them I didnt see a reason that a new oven should require these new parts, as well as being unhappy with being forced to use a particular service company, who seemed to be charging a very large amount. Completely unhappy experience, and I will not be buying a Frigidaire again.

I have a Frigidaire washer and the lid on it is rusting. I called this company and they wouldnt take care of it. I feel when you purchase something new it should not rust. Never will I buy a Frigidaire product again. Also I have a stove in this brand and the element has gone out in 2 years. Poor company. Dont buy Frigidaire products.

Ordered a replacement part from this company and they sent the wrong piece. Discovered a problem with the people they have in the ordering department. They do not listen to you, make promises they never keep and the supervisors go only by the reps notes so they intentionally do not put anything in those notes to protect themselves. Called three times for a return form and I was told I never called. Ordered my part from a small business and received it in one day. Terrible customer service.Bought Frigidaire refrigerator, stove and dishwasher for the new addition in 2014. Fridge burned out the motherboard 3 years later (used a 50 year old Sears Coldspot that still works for weeks). Ice maker has always had cubes that stick so it clunks till you pull out the cube. Hardly ever use it. The one time I did turn it on and didnt hear the clunking but when I opened the door I found the entire freezer frozen in a giant ice cube from top to bottom. The dishwasher has had a heat sensor burn out. Also the wash cycle would never advanced till our repairman (not a Frigidaire repairman) told us about a design flaw. You cant use the Hot Wash Cycle ever because it will never heat the water enough to advance out of the wash cycle. The oven door has slots so if you accidentally spill you have to take the entire door apart to clean. Will never buy this product again.

Back in August 25th, 2006 I purchased 3 Frigidaire products: stainless burner gas cooktop, a double gas wall oven and an over-the-range microwave oven from AjMadison. Out of the 3 two are broken or dont function properly. I had my entire downstairs, which included the kitchen completely, remodeled. In 2007 all the new appliances were installed. I started having problems almost right away with the microwave. The hinges started to get really loose to the point of not being able to use it unless we held the door shut. Then the exhaust fan started coming on at will. We had to literally have to unplug the exhaust fan cord. A repairman came out and we thought he had fixed the problem but shortly after that every time we use the microwave it sounds like its about to exploded. The noise is that loud. Now our gas double oven door hinges broke. We had two repairmen at different times that tried to fix the hinges but it can not be fixed or replaced. The whole oven unit has to be replaced because this stupid oven is a one piece unit. I contacted Frigidaire and they said that there is nothing that they can or will do about it because they are no under warranty anymore and that I should have purchased an extended warranty. How dare them! A person should not have to purchase anything extra not unless they want to not have to so that these cheaply made appliances will be covered for some repairs. This company has known for a very, very long time that most of their appliances have serious problems. I refuse to pay for the items I already paid for once. Im sorry, I wont cut the mustard with me. Im very upset and something needs to be done about this on-going problem; otherwise, more people like us will get taken to the bank. We are retired people. I should be enjoying my retirement rather than trying to figure out how Im supposed to pay to replace these things. My question to all of you who are going through these problems with me is what are we going to do about it? I want to file a class action lawsuit. Are you with me or not?

I have a glass top range with self cleaning oven. The range is 20 years old and has been extremely reliable and very easy to use. It does everything it’s supposed to do. Would definitely recommend it.

Ive never written or voiced a complaint about a product before... but this is the worst company and product that I have ever had the displeasure of experiencing and I feel compelled to warn anyone about to spend thousands of dollars on junk. We upgraded our kitchen with perfectly good functioning appliances and replaced with Frigidaire professional series stainless appliances thinking that the look and functionality would be be an upgrade. We are sad to say that we have had a revolving door with repair-people on ALL appliances... especially poor are the dishwasher and microwave with multi-failures. We purchased our first extended warranty only due to the fact that we know that we are going to need it to manage their poor performing products. (FPHD2491KFO, KPBM189KFC, PHB2899LFB).We thought at first we had a bad luck but in two years the repairman that has repeatedly been to our house replacing two magnetrons in the microwave, pumps in the dishwasher, motherboard in dishwasher, motherboard in stove, not sure what was done to our warm, non-freezing freezer. The repairman said that we unfortunately bought junk and the 8 or so repair visits taught us how to manage our appliances. Examples of how I can better manage my new professional appliances: Dont boil a lot of water on stove. That will eat at the electronics of the motherboard of stove and over the counter microwave both of which have been replaced. Dont use rack in microwave as they are known to fry magnetrons... No advice given after second blown magnetron and no rack in microwave. Dont use liquid dish soap in dishwasher (wont clean dishes). Clean your dishes before putting in dishwasher (to avoid plugging of pump). Only use 1 tablespoon of dry soap in dishwasher... That is all that is needed to clean dishes. Avoid using heat dry in dishwasher to avoid motherboard from frying.Need I say more? These are perfect appliances for you if like to spend thousands of dollars in appliances only to have multi-repair visits, a $700 microwave currently busted, missed work for multi-days to fix new appliances, spend hundreds on warranties to manage faulty products, And have fun dealing with customer service and the warranty division too. Every time you call, it is like you have never called for a warranty claim ever. Youll have to ask them to dig deep to find your appliance issues and they always seem surprised.

Bought a stackable washer dryer in Nov. 2019. It never worked. I had to go to the CEO to get agreement and a credit. The institutionalized resistance was more than most people would ever survive. I am relentless when it comes to not getting screwed by corporations so I won, but it took 5 months. I have all docs, emails names and photos so they cant tell a different story. Dont buy anything from Frigidaire, ever.

Purchased in 2011 all Professional Series Appliances from Frigidaire in my new home: Refrigerator Model FPHB2099LF5 Ice Maker failed under extended services warranty and was replaced. Ice Maker replacement never really performed well and I had quality issues with its performance. The ice maker ultimately destroyed my refrigerator as it froze, caused leaking in the bottom of my freezer and literally iced through the REAR of the refrigerator causing it to Rust, build up ICE and leak, it cause water damage to my subfloor and my tile kitchen floor was destroyed. I got ZERO response from Frigidaire Product Managers on File ** after requesting something in writing on what caused this problem. The refrigerator literally ICE through the REAR and had a giant rust spot. Customer Service basically said product managers would not respond and put it back on the service technician who said theres no remediation. Its a defective product and poorly engineered in my opinion. All you get is its out of Warranty!3 days earlier I tossed the Professional Series Dishwasher because it failed to start, some keypad buttons wouldnt work, the interior racks had all rusted through the coatings. The silverware holder had holes all over it. Ive Serviced my professional Series Microwave as its failed. Its working well now. My Professional Series double wall oven doesnt cook evenly when both oven are running. The bottom always takes longer to cook at the same temperature. I have problems with the racks falling in both ovens when putting 15-25 lb turkey or higher weight items on them. The top oven bottom looks like its buckling. The issue with the racks could be related if we did a self clean with the racks still in it. I cant see how a self clean would cause that much of an issue with the size shelves.

We just bought a house that came with Frigidaire Gallery line refrigerator, and we werent sure what type water filters to buy. I called the 800 number listed on the filter housing to order more, thinking that would be the best way, to order straight from the company. In short, they sent the wrong type of filter. Their mistake, not mine, as they told me. Well... I was informed they would not refund my $86 for the incorrect order until 7 to 10 days after they had the first order picked up. It has now been almost a full MONTH and although they have had the filters in their warehouse for three weeks, I have yet to see the money returned to my credit card. Ive called repeatedly, and no one will do anything about it. They will do everything in their power to not transfer me to a manager. This is the Frigidaire/Electrolux policy on returns, and its horrible.Even the smallest Amazon retailer provides better customer service than this awful company. If youre thinking of buying a replacement part from them directly... DONT! If they make a mistake, youll be waiting a mighty long time to get your money back. I will absolutely never order from them again; and the whole experience has me thinking of a different brand when its time to replace our appliances.

Have to have it in air conditioned room or warranties are void. Poor refrigeration unit. Poor insulation. Heat goes in walls then absorbed back into freezer. Door is cold from poor door insulation. Very poor engineering. Cheap junk.

I purchased a Frigidaire dishwasher FRGallery-FGID2466QF serial #TH62331408 on September 5, 2016 by August 2017 it was leaking. Upon calling Lowes regarding the leak, I first had problems with the 1st company they were sending who was rude to both me and the Lowes representative who wouldnt send All Valley Appliance to my home due to their rudeness (filed a complaint with Lowes Corporate office regarding that) and they then sent Fosters Appliance who came took pictures. The tech found that the machine was leaking from the top of the tube from the seam. Clearly a defective product. The tech apparently listed it as physical damage so Lowes will not stand by the product they sold me. I spent over $400 for this machine to last 1 year. How is this fair to the consumer. I had the dishwasher installed and it worked fine for 1 year only. There was no physical damage. I have asked for a second opinion and wont get it until Nov. 6, 2017 which pushes the machine completely out of warranty. I see from the consumer reports that FRIGIDAIRE is not the product to buy and Lowes is not the company I want to deal with ever again. Why is it that the consumer must incur additional costs for extended warranty when we are already being ripped off. DO NOT BUY FRIGIDAIRE this is the second dishwasher that I purchased and it started leaking. The first was older so I just assumed it was time to get another. My mistake is believing it was age and not the manufacturer.

I’ve had a “new” microwave for 3 years and during this time I’ve had to call in 4 or 5 service request since it’s not working. Since it’s outside of their warranty, they charge $90 per trip fee. If I want to avoid the trip fee, they want me to pay for an extended warranty. Either way, they want more money. This just tells me they are using a defective product & could care less about the customer experience. Horrible accommodations to a client. For the amount they charge & the number of times they’ve been out, I could have easily purchased another appliance. If it was the 1st or 2nd time, I understand. But at this point it tells me you have incompetent contractors “fixing” an item that should have been replaced & an appliance that messes up this many times in such a short amount of time tells me it’s horribly put together. Trash!

I have had to call them out to adjust the doors. On the second trip I also pointed out the crisper drawers. The wheels are cracking and falling off. I was informed that those parts are not covered under my extended warranty. This was a very cheaply made refrigerator but an expensive one. It is so shoddily made. I only purchased this brand because the rest of the appliances were in the kitchen when we bought this house last year. Never again will I purchase one of their poorly manufactured refrigerator. If I want to fix it I would have to pay 187.00 I was told by the repair man. Its just over a year and half old. There are 2 people in the house over 60 so it was not abused. I have never in my 40 years have had a fridge repair. One fridge lasted over 20 years. Because it was a Whirlpool. Model Number FFHB2750TD Serial Number 4A91210068. Now I will go and post other reviews as well as file a BBB report.

Bought a fridge three years ago, and the ice maker has NEVER worked...spent $1,500 on an ice box, and the damn thing doesnt make ice...never has made so much as a cup full! Worst company I have ever tried to deal with. I have now spent about $1,000 on the fool thing, and it still will not make a cube! Save yourselves, do not get a Frigidaire... Worst ever appliance and WORST EVER customer service. Really, just do not buy it!

I have a brand new Frigidaire refrigerator that isnt working properly and is still under warranty. It has been repaired THREE times with different parts. I havent been able to adequately store food for over a month. Their customer service is HORRENDOUS!!! I cant seem to get anywhere and now they have scheduled yet another visit from a technician. I have waited at home 5 times now. As soon as they fix this, I am getting rid of the refrigerator and buying another (NOT FRIGIDAIRE). Horrible product.

Frigidaire Refrigerator Model # LGHB2867PFLA: We purchased our refrigerator less than a year ago from Lowes. On November 16th the circuit board and inverter went out of the appliance. Got word today the part will not be available until December 8th. Mind you the appliance is only 10 months old. I will never buy another Frigidaire appliance. Im only giving it one star due to the fact that its the least amount I can rate Frigidaire.

Bought an induction range at Best Buy while remodeling our kitchen. Purchase and delivery experience was wonderful. Because of construction delays it Sat in the living room for several months. When we finally took it out of the box we found that the extended warranty, recommended by many, had to be purchased within 30 days of product purchase. Called them and found we could still get it but had to pay an extra $25. Very disappointing. Asked for a supervisor and was placed on hold for a long time. She was very unsympathetic and steadfast in adhering to company policy. I hope warranty service, if needed, is better.

I sure wished I wouldve known about this website before we purchased these products. We own all three appliances in the SS Frigidaire Professional Series, fridge, range, and dishwasher. Let me just say, buyer beware. Weve had them approximately 5 -7 yrs. Weve had to replace the heating element in the dishwasher. And recently, something blew after I heated the oven to bake a dish. The breaker blew and nothing on the digital readout panel or the burners or oven would work. I didnt know about the recall on the range until I accessed their website to issue a complaint. I had to have it repaired so I could use it. The cost was $500 plus. I called them and they told me to fax the repair invoice for possible reimbursement consideration. I did (9/27/11) and waited a few weeks to call back to check on the decision. They couldnt give me any info since they said they never received it, even though I had confirmation that it was received. At that time, I requested the replacement parts to repair the exact problem included in the recall. But in the meantime, they said because they didnt receive my initial fax, they gave me a new number. I refaxed the invoice again to another number on 10/25 and waited until today (11/18) to call and check again. Initially, I was told the fax wasnt received again until I insisted it had already been faxed twice and to a new number the second time. Suddenly, it was found and the decision to reimburse was denied justified because it wasnt directly included in the recall. Never mind, they should stand behind their product that blew a breaker at the time it failed. It’s clearly dangerous to have done that. I’m not happy with their decision. I will do better research when purchasing appliances in the future. There is no such thing as a reliable appliance with Frigidaire and they dont stand behind their product.

I purchased a built-in dishwasher, and I have run it a total of 6 times since my purchase. The problem is that it leaks. I have had service to my house for this issue 3 times so far and waiting for the next service call next week. I called the customer service department and they acted like its my fault this is happening. Maybe it is my fault and should just live with putting storage bin in the basement below the washer to catch the water. Perhaps legal action is my next option. Buyer beware!!! This could be in store for you.

My Frigidaire Electric Range is awesome! I love the fact that it's a smooth top and very easy to keep clean. Less work for me whooope!!! I would highly recommend my Frigidaire Range to everyone who loves to cook.

I purchase a Washer and Dryer in Dec-2008 with extended warranty from Sears. Last year Electrolux / Frigidaire sent me a letter to purchase an extended warranty for two years if I wish. I had call them and purchase the warranty. I called them in May-2016 to check my unit for noise. They sent a tech who says nothing wrong. Few days later I received a call from their Customer service to verify my SN since the one they have under contract is not matching. I did and sure enough they have a different serial number on the contract. Now they want to cancel the contract and have me purchase a new contract and pay for the service call. They also said that I should have verified the serial number on the new offer that came from their company and it is my mistake. A corporation like Frigidaire should be more organized and can fix this type of issues and not pointing to consumer. I spent more than 6 hours on the phone trying to work with multiple customer service Managers with no solution. It seems that they just want to steal your Money and not do any service.