Purchased Frigidaire all BLACK refrigerator, stove, dishwasher, microwave. Touching the appliances causes scratches with just finger touches or trying to remove any minimum food smears leaves marks that cannot be removed. Tried using soap and water then rinsing and lightly drying with ONLY clean microfiber. This was the suggestion by Frigidaires rep. Why does a company make something used daily that will not withstand any kind of expected use, i.e. opening the doors, pressing the temperature pads, wiping off food, etc? Do not buy black. You will waste your money, be unhappy, with no solution... like us.

My washing machine has not worked since early Nov. 2016. Frigidaire has sent two different repair companies. The first one gave up as they were not able to fix it, the second repair company has not been able to figure out whats wrong with it. They tried changing the computer first which did not fix the machine. 2nd they tried changing something with the door which also did not fix the machine. It has been a pattern of trying different things without success. The current repair company has told us that the machine is not repairable and has also told the Frigidaire, but Frigidaire technicians keep insisting on trying different things.Throughout all this, We have had a total of 5 visits from the repair companies. I had to miss 3 days of work because I have to be home when they go to the home. The second company was able to work on Saturdays, but Frigidaires technicians are not available on weekend so the repair person cant talk on the phone with them while they look at the machine. I have complained about their process without any success since we still dont have a machine that works. I have spoken with 3 supervisors and one manager and keep getting the same message that their technicians still want to try something else. So they shipped some cables supposedly next day delivery on the week of 12/13 so we set up an appointment on 12/20 for the repair company to show up. The cables never made it to the home so I canceled the appointment with the repair company.I spoke with Frigidaire and now the cables were going to be deliver on 12/31 so I set another appointment with the repair company on 1/3. The cables never arrived on 12/31 so I canceled another appointment. Now Frigidaire tells me that the cables will not be deliver until 1/6/17. By now we are on two months in with a machine that is supposed be new and does not worked. I was also told by one Frigidaires support technicians that their notes showed repairs done in 1/16/16 for a similar issue with the door, before I actually moved to the new condo, purchased the condo on 2/16/16 with all new appliances. Unfortunately they are all from Frigidaire and given my current experience with this company I will never purchase and will tell friends to not purchase from this company.This also means that when the cables actually get delivered I will have to miss a 4th day of work so that the repair person can see the machine. It has been a nightmare dealing with Frigidaire as they are very insensitive to their customers needs, they seem to not care for their customers as we are now two months in without a working machine. Thank you.

While running dishwasher I could smell something burning. Pulled it out and the bottom was in flames. Called and Frigidaire service rep came out and I was charged the service call only to tell me it was burnt beyond repair. They sure were not concerned that I could have lost my home. REALLY DO YOU THINK I WOULD EVER BUY THAT MAKE AGAIN? I WILL MAKE IT A POINT TO LET MANY PEOPLE KNOW HOW CONCERNED YOU ALL ARE.

I purchased a Frigidaire microwave on November 2018, October of 2019. The microwave rack caught on fire. I filed a claim with Frigidaire. They sent a technician to my home who never opened the panel. He sprayed it with spray paint changed the hook. The microwave now knocks the power out in my kitchen. I spoke to a corporate supervisor who sent another technician out who was very rude, stated he was not working behind another technician, he should have done the job right the first time and he left my home. I called the supervisor back, she sent another technician out. He opened the microwave, took pictures, referred back to his phone and it still doesn’t work. He stated it may have to be taken back to the shop. He left without the microwave. I called his office back and was told he ordered more parts which was not what he stated to me. I called the supervisor back and she stated that she would need to send another technician out. I explained how angry I am at this point. I feel that no one not even the corporate supervisor cared about me or my families safety are danger. And I will never purchase another Frigidaire product and I will be sharing my experience with everyone who I know and more. Anytime the corporate Supervisor told me to take the microwave back to Home Depot and they would have to take it back once they hear my frustration is said, not only did she lie she knew she was brushing me off. Still unresolved. Truly dissatisfied former customer.

My upright freezer was delivered in May 2020. By June the frost-free freezer was forming ice near the door. Took Frigidaire 2 months to mail me a replacement gasket. Before the part arrived the door wouldnt stay shut. Had to put a ratchet strap around it to keep it closed. Gasket arrived and it doesnt fit in the door so falls off immediately. Now the freezer is constantly running trying to stay cool. The contents are melting. Frigidaire is horrible. I tried calling multiple times on Friday but their help desk literally didnt answer, had a message that said they were too busy and it hung up on me. Repeatedly. I emailed them, no response. Called again, sat on hold forever. Their customer service is awful. They wont refund or replace the freezer. They wont refund the $700 of food that is now ruined. I will never buy Frigidaire again. HORRIBLE COMPANY. HORRIBLE PRODUCT. HORRIBLE CUSTOMER SERVICE. HORRIBLE!!!

I recently remodeled my kitchen. I bought all the professional series Frigidaire appliances. I wish I had not done that. They were very expensive. I can not believe how cheaply made they are and feel as well. The appliances are not even 3 months old and yet I have had the service tech/company to my home 3 times already. Microwave will not heat. My refrigerator barely makes ice yet the cooling drawer freezes everything (This is a drawer inside the refrigerator that should keep things a little colder than the rest of the refrigerator). I have had to throw out vegetables and other food as it freezes everything. The dishwasher racks are so flimsy... I get nervous that it will not be able to hold the weight of dishes or glasses that I put on them. I would love to have my reliable old appliances back that did not cost me a fortune. I would not recommend buying anything Frigidaire. I would recommend GE profile and or Kenmore. Never ever had a problem with these reliable brands.

We start out looking for a dryer that was not a basic model or a blown up bells and whistle's model either. This is a great intermediate appliance for it's money. The features in the quietness of this machine make it worth the price.

Brand new washer/dryer combo - The washer died in three days. I called in and they referred me to an authorized servicer. I waited four days for him then needed a part. Still waiting on day 17. I now called Frigidaire and said, Please just take back the machine. They said no. My retailer was ready to do a swap, but Frigidaire wont authorize it. My retailer should have stepped up and helped me out, but they are lame too. No one cares that I spent good money and got the shaft. I said, How could you allow it to drag on this long? They said, It is our policy. I said, Screw your policy. I will never buy this product again. So as soon as they are fixed, hey goon Craigslist and I am getting a different brand. Dont buy Frigidaire. Its all junk.

I purchased a new Frigidaire refrigerator less than 7 months ago. I spent $1200.00 at Home Depot on this fridge. My fridge started leaking and upon further investigation I found it was my freezer thawing out as the unit had faulted out and turned itself off. I called the number listed inside the fridge for service where I was told someone would need to come look at the fridge to determine what parts or service was needed. Then I was given the # of another distribution facility (not Home Depot) that serviced all of Frigidaire fridges. The soonest I could get service was 5 days out. I ask the friendly lady what in the world I was to do in the meantime as my wife had just been grocery shopping. She explained how I could fill up bags with ice to keep my groceries cool. 5 days later I was anticipating a service man at my house and when none showed up I was told Frigidaire took me off the list for the serviceman. Irate, I called Frigidaire to get some relief and was put on yet another list to be contacted in 2-3 business days once they could find another service provider.

Purchased a Frigidaire dishwasher in November 2016 but it was defective right off the bat. Water was not flowing into the unit. Waited for a serviceman who said it needed a valve, waited over 10 days for the part to arrive. Another certified repairman came to install but that was not the problem. He said a switch had not been turned to its proper position. Began using the dishwasher but on February 25, 2017 I started the dishwasher and left the house only to return to find the door of the dishwasher open, the floor wet and the electronic starter on my cooktop clicking. At some point in the cycle the door blew open. The force was great enough to spray water 6 to the cooktop.I grew up with Frigidaire products that my parents trusted and got great service but that was 50 years ago. The product today is substandard and it seems Customer Service really doesnt care. I wish I had read the online reviews before my purchase but I trusted the product. Needless to say I will never purchase another Frigidaire ANYTHING and I will discourage anyone else to do the same.

Frigidaire is not standing behind their product. The control panel on our 6 year Frigidaire Professional Series double oven wall started blinking. We already replaced the control panel in 2013. We were incredulous. We called Frigidaire and were told, The blinking lights signified the control panel appeared to be broken. They advised us to have a certified repair man visit to be sure it was the control panel. We did ($80). It was; so we called them back and ordered it. They took our order. 18 days later we called. They said they did not have the part and had refunded our money. They never notified us.Today Frigidaire told me they discontinued the stove and have no parts available. I searched online and called local stores. No parts available for a 6 year old stove. They did not tell us this when they advised us to get the repair person. We expect a stove to last much more than 6 years and are very upset the control panel would malfunction twice in 6 years!!! They offered us nothing. We are very upset since Frigidaire was always a name we trusted. Never again.

Bought over $6000 of appliances while renovating my kitchen (less than three years ago). First issue arose when cast iron grates on dual fuel range had peeling paint off grates. Called when the stove was about 8 months old. Told there was no warranty and if I wanted something better looking, I needed to buy new grates. I did, supposedly got a 50% discount but grates were still nearly $100. Just had my 5th service call for icemaker repair... each time after paying $130 service call always requiring parts to fix... spent around $800 in repairs so far. Tried to speak to customer service about my frustration and high cost of obviously defective product. No offer of compensation other than 50% off parts ordered from them, big deal. I even tried to speak to a supervisor and got no other offers of help or even trying to remedy my situation. Not to mention a cracked piece of plastic on the top of my freezer door damaged by the repairman that cannot be replaced... Frigidaire does not sell this part and I need a whole new door... absolutely ridiculous and poor service after spending my hard earned money on several appliances... I would never purchase again. I have a 14 year old whirlpool fridge that is an extra-- still in use in my garage. I have done nothing other than replace the water filter. Never one ounce of trouble. Next time I will buy whirlpool.

It works well and keeps the bedroom cold like I like it for next to no money extra on the bill. Turn it on for couple hours in the morning and evening and it's great. Works great on the upstairs bedroom better than any other we've had. Makes it cool. Used less than 5 hours a day. Used in peak season during the hottest part of the day. Not big and clunky like some other models. Does what it is supposed to do without being cumbersome or daunting or a sore thumb. Have had it for two years without a problem yet. Get you one for your house now. Really reliable!

Directly from their site to entice you to buy this warranty are these statements: Enjoy the peace of mind that only Frigidaire can guarantee. No one knows your product better than we do. And no other company is better equipped to provide the specialized parts and service you may need or to replace your product entirely! So invest now in the best possible protection with a Service Contract. And we guarantee to stand behind you and your product for as long as you own your coverage.There was no peace of mind when day after day we didnt know when wed finally have a washer. On the 5th call on 5-15-17 we were told our parts were ordered and again told to contact SoCal Tech. They said they ordered from Marcone and finally gave a tracking number. The replace your product entirely would have been a better option and was part of what was enticing about the warranty, definitely not fulfilled.Up to three full years of freedom from costly repair bills. Whether you choose a one, two, or three year Service Contract, well pay for all covered repairs needed to keep your product in peak operating condition. And that means no surprises to your budget. HUGE surprise to our budget of money and time to have to go to a laundromat which was 14.5 miles away and cost $60 for 20 loads a week for 9 people just to maintain laundry, not even basic bedding and such. A month of no product in peak operating condition.A brand new product, if needed. Its true. Our replacement coverage entitles you to a brand new major appliance with comparable features if yours cant be fixed, or if it simply makes more sense to replace it. Over a month and $1200 to fix a washer we bought for $600 in 2009 would warrant that it simply makes more sense to replace it instead of inconvenience the customer for so long.Convenient, in-home service with a toll-free call, Reliable service is only a phone call away when you own a Frigidaire Service Contract. And the call is always toll-free. True you can call from anywhere but expect to wait and be told to call somewhere else that may not be an actual number like we were given to SoCal Tech. On our 6th call to Frigidaire we talked with Supervisor Tiffany at ** and she apologized and could not do anything or give us any actual contact info for anyone who actually had the power to make this right. She gave us the mailing address for Alan ** who she said was the corporate executive. We have written him a letter.Top-quality repairs by Frigidaire factory-trained experts. You wouldnt want just anyone to service your valuable Frigidaire product. Thats why we use trustworthy professionals who have been trained extensively on Frigidaire models just like yours. True, the quality of the final repair is good, but dont expect answers from the service company SoCal Tech or Frigidaire in the month it takes to get there. Quick access to the correct replacement parts. Forget about inferior parts being used on your product or long, unnecessary waiting for a special component. We maintain an ample supply of quality components designed specifically for your Frigidaire model to ensure we can have it running like new again in no time.Frigidaires idea of no time is definitely different than ours for a family of 9 after a very long, unnecessary waiting of 30 days. Not quick access at all. Our Money-Back Guarantee. If you are ever dissatisfied with the quality of protection you receive, you may have a complete refund of the unused portion of your Service Contract, less claims paid no questions asked. Of course there is nothing left to refund after such a costly repair.Our goal is to keep you a satisfied customer for life. So well do everything we can to make certain you are thrilled with your product and our services. Call 1-866-386-5286 today to take advantage of this exceptional offer. If you are not satisfied dont expect anyone you can personally talk with to have the power to make it right as evidenced by our 7 documented phone calls and finally a Supervisor who only had the power to give us a mailing address and a name.

We spent $2000.00 on a new refrigerator, The Gallery. The ice maker on the outside AND the inside freezer doesnt work. The freezer door handle fell off after two months. Customer Service NEVER followed thru on their service calls, then told me we were considered too rural so they would not come to fix it. They gave me an out of service phone number for someone who would supposedly come fix it. We tried to just fix the ice maker ourselves, to no avail. I finally called them again, only to be put on hold for over 30 minutes. I got thru to someone who PROMISED a phone call back in three business days. That was last week. Still no response. NEVER will I buy from Frigidaire again! They should be ashamed of how they treat people!

We remodeled a year ago & I deeply regret not reading these reviews prior to buying the complete set of Frigidaire Gallery appliances. Refrigerator - French door - side by side: Ice maker has not worked properly since we have had the Refrigerator. Completely stopped making ice - technician has been out twice - extended delay time in getting parts. Noisiest Refrigerator we have ever had. Now the replacement water filter ($45) will not click into place & neither will the old one. Dishwasher: Again very noisy. Stays stuck in cycle - technician out twice. Doesnt clean as well as previous dishwashers. Serious quality issues. I will not buy Frigidaire products again.

Life was good - a new home, new furniture, new appliances!!! But then Frigidaire introduces themselves into my life and the storybook tale of my dreams turns into Nightmare in the Valley! My wife and I buy a model KFHB2741PF5A stainless Frigidaire Refrigerator from their local retail outlet ($1950.00). The demon refrigerator was angry that day my friends as it decided that it would no longer produce ice! 6/13/15 Frigidaire Cust. Serv. was called and they promised to have service come on 6/16/15. Days & days pass w/ not a peep! 9/26/15 I call Frigidaire again to be told Its OK, we will send a different repair service co. to check your Frig. Well my friends, she must have heard the anger in my voice about her lack of ice production and now she begin to growl! And not the growl of a small domestic tabby who has not received her kibbles and bits on time but the guttural, rumble of feral wildcat that had been in a fight to the death with her archrival from the dairy farm next door and was now having a vet squeeze the 4 week old battle wound abbess of the yellow puss and discharge!! Yes, yes, she was very angry now and her internal fan begun to incessantly rumble, roar and hum all day and all night long! She has the consistent annoyance of Newman! Even as I pass her I cant help but to say Heeeellllooooo Neewwwmmmaaannn! (She has a name now). 10/6/2015 I know this will come as a complete surprise but still not a call, an email, smoke signal from the new service co. who was coming soon after 9/26/15. And here we are today after 32 minutes of on hold time. Now my call gets to Steph the Corporate Customer Service Manager who tells me Sorry but we just determined that there are NO service companies that will come to your home! I have officially been handed off to the Frigidaire Escalation Department after 4 months. When I asked to be transferred to the Corporate Office switchboard Steph told me Sorry, but thats not my department. So my friends, from a place of actual firsthand experience I can honestly say in good faith to you, when you see or hear the brand Frigidaire, RUN! Run as fast as you can, as far away as you can so you will not become like the story of my life. Please stay tuned for the rest of the story! It should prove interesting as to how they will assist their customer. And as far as well, you know, her. She continues to be barren of ice and to daily remind me verbally with the rumble of her fan motor the error of my Frigidaire purchase.

I purchased the microwave in November 2017. The door was opening with a bit of difficulty but I thought it was normal. Later on, I had to try 3-4 times to open it once. On Feb. 12th I called and they send a repair service company. The repair man wrote down 2 possible reasons: the door per se was damaged or it looked like the bottom door bracket was bent. He said that hell order a new door. If the issue will continue after that, Frigidaire will have to replace the microwave since the bracket cant be replaced.I waited 6 weeks for the door for it was on the backorder. Finally, the repair company received the door but it was broken... I waited another week, until they got another one (from the batch that was now in the Frigidaires stock). He installed the door but the issue persisted. So he said hed call them the next day and ask for the microwave to be replaced. He (and unfortunately I) did not think to try the microwave after installing the door. After he left I called his company because the microwave did not run at all, even with a hard-to-open door. He arrived after a few days and found something else was wrong (besides the door), namely a door switch. He ordered it from Frigidaire and left. After another week he arrived with the switch and installed it. But the microwave still would not work. He decided it was the thermostat. (THIS IS NOT A JOKE) and ordered it. Meanwhile we got to June and I went on vacation. He got the thermostat and came over to install it on August 1st. But the microwave would not work at all. (STILL, NO JOKE). He went to his car to look for some loose pieces. He was hesitant to call the company to order something else (and WHAT? because he had no idea what it was.) I advised him to call a colleague and ask for his/her opinion. Eventually he left saying that he will call Frigidaire the next day. Two days later he arrived with a piece that he said he had gotten from another colleague, familiar with Frigidaire products.He installed it and the microwave started running, still with the initial bottom door bracket bent and the door closing and opening with difficulty. I reminded him that he would have to call Frigidaire and say that the initial issue couldnt be fixed. BUT... SURPRISE: he said that I should be happy that the microwave works now. He said that Frigidaire never replaces appliances and it is practically a lost cause. It was clear to me that he was not at ease, since the whole story would prove that he wasnt a stellar repair man either.I couldnt believe my ears. So I understand that I have two incompetent parties here: one supplying bad products, the other supplying bad service. And I am in between, unhappy and angry as hell. I called the Dial Appliance myself and asked the manager to call since the repair man, Ishmail wont do it. The manager, Eugene, mocked me for even thinking of a replacement. Why dont you try it yourself? And good luck with it, he said. I called Frigidaire and there is not live person answering at all. They have a message, the same message that I heard several times along 2-3 months: In an effort to better serve poi, our agents are currently participating in a company collaboration & training session. We apologize for this inconvenience. One might say that after so much training theyd get better at what they are doing...

I bought a new dishwasher prior to renting my home. During their year lease, the dishwasher stopped working and they neglected to have it repaired when it was under warranty. Five months later when they moved out and the warranty had expired, I expected to have to buy a new dishwasher or spend a few under dollars to repair it. Frigidaire customer service was amazing. They had notes from when the attempts were made to repair the dishwasher and that the renters did not follow through with scheduling an appointment. Their customer service staff was friendly, helpful, and are repairing my dishwasher no charge. :)

I am absolutely DISGUSTED with the treatment this company has given me. STAY AWAY FROM FRIGIDAIRE!!!! We got an in wall unit last year. They gave us a faulty unit that did not work straight from the box, and had to be replaced with a new one straight after buying it. Barely over a year later, in July, it stopped working again (was not blowing cold). I called Frigidaire for our warranty. They assigned an AC repair company to us. I called this AC professional to set an appointment. On the phone, keep in mind this guy has not seen our AC, our place, or has any idea what the issue is, and he immediately is saying we probably ** it up somehow and its our fault and there is probably nothing they will be able to do.... DUDE YOU HAVENT EVEN SEEN IT YET?!?!!?!? Super rude, condescending, and childish. He was supposed to come out one day, calls an hour into the absurd 8 hour time frame, and says that there are no other appointments in my area, and they are gonna come tomorrow instead. Really? Just because the drive is not worth it for you, you are gonna say eh ** it? Comes next day, and immediately tells me I am improperly dressed and I need to change because I was in shorts... my shorts covered everything important, and were completely appropriate. And even then, MY ** AC IS BROKEN IN JULY AND IM SWEATING LIKE CRAZY. How dare you judge me in my own home! After 2 minutes, he repeats everything he said on the phone, gives me no detailed explanation as to how we messed it up, tells me his signature line he used on the phone, you need to do your research, and leaves. Called my warranty company. The lady calls him to hear his side of the story, he talked over her, yelled at her, and hung up on her. She told me no matter what I did or didnt do, if the AC is malfunctioning, he was required to fix it because it was covered by our warranty. And she is immediately sent me a new company to work with, and said she will definitely be letting management know. Completely ridiculous. So now they send us a NEW guy. He was friendly, recognized the problem, and took the AC. His estimated time frame was 2 weeks. IT HAS BEEN 3 MONTHS!!!! It is almost halfway into fall at this point!!! Frigidaire has done NOTHING to speed up the process. I have been calling non stop. In OCTOBER they are just now telling me that my issue will not be fixed under warranty because the FIRST AC guy said my AC suffered abuse. I demanded the woman call the AC PEOPLE THAT HAVE MY AC!!!! I explained to the woman on the phone the first AC company is NOT even a legitimate company, and that he currently has multiple lawsuits for improper service on ACs. She checked with MY REAL AC company. They stated there was no such abuse or improper installment as stated. FRIGIDAIRE MAY THINK THEY CAN SCAM ME BUT NOT GOING TO HAPPEN. There is nothing I would want more than to get my money back.

When I bought my house in 2008, I got all new Frigidaire appliances--what a mistake! My stove was serviced almost 10x in less than one year! It is supposed to be self cleaning and the inside of it looks like a nightmare! My fridge has died and I have lost all my food! Their response is sorry, you didnt get extended warranty so you will need a new one! Nice. I will be sure to tell everyone never to buy a Frigidaire appliance ever! They are the worse! I am out $300.00 in food and no refrigerator!

Back in August 25th, 2006 I purchased 3 Frigidaire products: stainless burner gas cooktop, a double gas wall oven and an over-the-range microwave oven from AjMadison. Out of the 3 two are broken or dont function properly. I had my entire downstairs, which included the kitchen completely, remodeled. In 2007 all the new appliances were installed. I started having problems almost right away with the microwave. The hinges started to get really loose to the point of not being able to use it unless we held the door shut. Then the exhaust fan started coming on at will. We had to literally have to unplug the exhaust fan cord. A repairman came out and we thought he had fixed the problem but shortly after that every time we use the microwave it sounds like its about to exploded. The noise is that loud. Now our gas double oven door hinges broke. We had two repairmen at different times that tried to fix the hinges but it can not be fixed or replaced. The whole oven unit has to be replaced because this stupid oven is a one piece unit. I contacted Frigidaire and they said that there is nothing that they can or will do about it because they are no under warranty anymore and that I should have purchased an extended warranty. How dare them! A person should not have to purchase anything extra not unless they want to not have to so that these cheaply made appliances will be covered for some repairs. This company has known for a very, very long time that most of their appliances have serious problems. I refuse to pay for the items I already paid for once. Im sorry, I wont cut the mustard with me. Im very upset and something needs to be done about this on-going problem; otherwise, more people like us will get taken to the bank. We are retired people. I should be enjoying my retirement rather than trying to figure out how Im supposed to pay to replace these things. My question to all of you who are going through these problems with me is what are we going to do about it? I want to file a class action lawsuit. Are you with me or not?

I purchased this microwave to match the Gallery range that I purchased while remodeling my kitchen. Big mistake. Within a few weeks of installation, we noticed that the preset cooking options were not properly calibrated - popcorn didnt pop, oatmeal didnt completely cook, meat wouldnt defrost properly based on the presets. It seemed like the unit was running at about 60-70% of the efficiency it should have. I called Frigidaire numerous times and they said that this is normal, try a different container to cook in, etc. Eventually, I was able to get someone that supposedly was in customer service that dealt with the engineering end of things. They said that a little variation in efficiency is not a big deal. I asked if their acceptable range would allow a microwave to perform at 60-70% of designed efficiency. There was a long pause and a lot of excuse making. They ultimately said that what I was experiencing was within the acceptable range of performance and they said that they would not send out a tech to evaluate the microwave. I called the local rep company and they said that a service call was going to be as much as $125 to troubleshoot the microwave. I called Frigidaire back a few weeks later and the same story. I called Lowes and they refused to help saying it is something that falls on the manufacturer and they refused to make a phone call on my behalf but offered the Frigidaire customer service number. Yesterday - 16 months after installation - 4 months after the warranty expired, it no longer heats anything up.

How do we get this to some place that can help? Lets print and place in store you bought every bad comment here. I spent $1500 5 yrs ago on Frigidaire washer/dryer set. Of course my washer STOPPED WORKING AFTER 5 YEARS! I THOUGHT MORE MONEY MEANS BETTER QUALITY NOT WITH FRIGIDAIRE! I called used appliance store buy $200 washer that will be delivered Tom. Do not buy this expensive lemon. I am contacting attorney general. Someone has to stop the stores!

Bought a Frigidaire fridge from Lowes. Stopped working after 6 weeks. Talked to Lowes about getting it looked at. They told me I had to go through Frigidaire. Spoke with them, they were extremely rude right off the bat. They also changed the appointment date on me twice without me knowing. At this point I just worked on the fridge myself and got it to work. Called to cancel appointment very politely and yet again the same woman on the phone was one of the rudest people Ive ever spoken with, unprovoked. Avoiding business with this company going further.

Have a Frigidaire 5-year-old refrigerator. Plastic pieces are breaking and falling off. Dishwasher less than 2 years old, sometimes it worked, sometimes it didnt. Never works now because I got so mad I kicked it. Finally, my laundry center (single unit washer/dryer) broke, actually within the warranty period. Been working with Frigidaire for 6 weeks now trying to get it fixed. Replaced the motherboard, that didnt work. Been trying to get the tech out since. Maybe Monday. They say We have acknowledged your washers problem and are on a path to a resolution. That washes absolutely no clothes.

My range was purchased 10 years ago. I had no major issues. But spills penetrate through the seal of the door. There is no access to clean it off. My husband figured out how to undo the hinges and split it open. Even then it doesnt get clean and looks dirty all the time. Also while using recipes the Temperature and time never match. Need to raise it and cook longer than stated. Constantly adjusting.

I have had my range nearly a year. FFEF3051TBC model number and serial number VF73535062. I have had this range for almost a year and the door falls off constantly until it stripes out. 2 small bolts holds the whole door together. I put it back on the first 7 times until it stripped and had to be replaced and took a month and a half to get parts and them to fix it. Worked for almost a month and same things now happened. I put it on 6 times until it stripped out again now and had to order parts again. Was 5 to 6 weeks again before it was fixed. Work for almost 5 weeks. Now it is broke again about 4 weeks before Thanksgiving and now it’s Tues. And Thanksgiving is Thursday, family coming in and I can’t cook dinner. I have called corporate office many many times they say they have to fix it and only replace if the heat measured isn’t good. Well I have been without the range for 3 months and growing and while it is torn up I am sure it’s not heating right. The bottom is burned and top of food not done. I would never recommend this product to anyone. They try to put it off and off until warranty runs out. I have a new house with a new stove I can hardly use grrr. SO UPSET. I wish I had went with Amman’s product.

DO NOT BUY THIS for $2000. It has broken every 2-4 months for as long as I have owned it. It is refrigerator, but the bad design AND bad craftsmanship - I am sure all of the devices they sell under this (Chinese made) name are junk. DO NOT BUY IT. Get a better Chinese/Korean one like LG or Samsung.

Microwave beeps 3x then again, and again. I know its done. Also, waited to after installation before removing blue plastic, ripple in door. Appliance store notified and claimed would replace door. Been over a month now. Ice-maker makes large cubes that get stuck in chute before releasing all at once. Dishwasher, soap remains in door, switched to powder. A little better. I like the stove.

I purchased a freezer in 2015 and in 2018 the compressor died. Called the company. They could only give me canned answers with no emotion. When I asked to speak to a supervisor or manager (I think it was the same person back on the line) I was finally able to get 50% off the part only. They would not stand behind a 3 year old product. That in itself tells you something. Not only did I have to pay $100 to find out the freezers compressor was bad but I lost over $800 worth of food that spoiled. Never again will I purchase a Frigidaire product. I paid $125.00 more than I paid for the Frigidaire in 2015 and got a Maytag with a 10 year guarantee on the compressor. Be very careful before you purchase a product made by this company.

This side-by-side with ice maker is great. I love it and so far, we have not had any problems with it after having it for about 13 years. It was purchased at a good price. The ice maker has cubes and crushed which my family likes a lot.

Consumers please beware of Frigidaire Gallery product line. We have had it serviced four times and it is only just bit over a year old. Twice for the same issue of freezing all of our food on the fridge side and once for leaving metal shaving in our ice bin from the ice maker. Now our liner on our refrigerator is splitting apart and cracking all over the inside. The way that the Frigidaire company wants to fix it is with tape. The tape is the width of duct tape and white the same thickness as duct tape. So the repairman will put a piece the size of the cracks and stick them on our refrigerator. This is not an appropriate way to repair a $1500.00 appliance. Its like putting band aids all over the inside of our refrigerator. If they cannot make an appropriate repair then our appliance should be replaced. How will I clean the tape? I thought it was a joke when the repairman told me what Frigidaire said to him for this repair!! No one would want tape on the inside of their fridge. Things spill knock over. Its going to be so messy and really embarrassing when people open my fridge. Frigidaire you should be ashamed. What poor customer service. My husband and I have both been on the phone with them for over an hour and they will not help us and insist we have to use tape. What low standards you have set for what was thought to be a fine product. I have wasted $1500.00 on a refrigerator that will now have tape all over it. I even bought the extended warranty. How disappointed we are. No help was offered, nothing, zero. Buyers beware! I will post pictures soon for you all to see my taped refrigerator liner! We were going to purchase the oven in this Frigidaire product line. But not now. Consumer rights arent protected anymore and it is disturbing!!

I had outfitted my entire house with Frigidaire gallery. I’ve had nothing but problems with dishwasher and fridge. I have had a replace the vent assembly part 3 times at $150 a piece and then a control mother board at $250 and now the touch pad assembly at another $220. I could Have bought 2 new appliances forThe price of the repairs. I’ve spent almost the same on parts for my fridge with no help from Frigidaire. My experience is they break down a lot.

We went to Lowes and bought a Frigidaire range. We were invited to buy an extended warranty and we did, so we bought 2 years extended warranty, and paid them by CC. 17 months later the board went bad on that range. We called. They sent in a technician, he ordered the part. Ten days later he came and put the part. Everything is well so far then I start receiving calls from the company that fixed the range, they didnt get paid. I called Frigidaire extended warranty and what a surprise they want me to pay $25 more for them to honor the warranty. They said that they didnt charge enough in the beginning of the contract, and the contractor will keep calling me at work and on my cell until I paid them. All my attempts to explain to them that we paid what they want us to pay and that I still have the invoice, to no avail. The contractor was calling sometimes six to seven times a day at work mostly until we paid them the $25. These people acted like the mob, you pay us or else, even we have a contract that paid fully. The way we have been treated is shameful. I will never buy any Frigidaire product ever.

I purchased a Frigidaire stove oven combo from Lowe’s. Within 3 weeks, we realized with the oven set at only $350, it made the top front of the unit so hot it would burn. Upon calling Lowe’s, they suggested we call the service number for the manufacturer. I was on hold for so long. When I finally got help, they told me it was normal that the oven vented there. The other vent is back by the left burner. However, that area never got hot. So she said the warmer top front was within the manufacturing guidelines. I asked if they would just send out a repair man to verify nothing was wrong. She refused and said I would have to pay for any call myself. If I had little children, having this unit in their home would have been considered abuse. Here I am only two years later and last night when setting the oven at 425 it began burning and smoked out the entire kitchen. Never buy Electrolux products either as they own Frigidaire. And yes I tried to contact their customer service for help and that number was disconnected!

I moved into a condo six months ago, all appliances were brand new. I used the self clean option on my range and noticed the glass on the door has stains inside where you can not get at. I called the company, they say the warranty does not cover this and that they would send me an email with instructions to repair it myself. I am an 80 year old widow, give me a break. Even if there was some way I could, what would stop this from happening again. How can Frigidaire stand behind this product? I am very angry at the manufacturing of this product, if I was able to I would get rid of this model. What can I do, what are my options, can anyone help??

In October 2010, I purchased several Frigidaire Kitchen Appliances. The refrigerator makes a noise from time to time like a popping sound and the ice maker stop working months ago. The Electric Coil Top Range has one front burner that gets so hot. I have to change the drip pans every few weeks as they turn purple, gold and brown. Now there is a 2 inch burn mark under the drip pan and a pile of soot was found from the burner burning too hot. I am afraid a fire will start soon and I try to use the other burners. I wont be buying Frigidaire products in the future.

So I bought this stove a year ago, a Frigidaire, but made by Electrolux. It is working fine but there are these little rubber feet on the bottom of the cast iron grates that come off (they stick to the enamel surface of the stove) every time you clean under the grates. So after almost a year and having lost eight feet, I decided to call the company and ask that they replace these small rubber feet. So I spoke to Jasmine with customer service and she said these feet are considered cosmetic and she was sorry I would have to buy new ones. Well okay, how much could they be? They are tiny black rubber nipples. Jasmine tells me I can have 8 of them for $29 and they will even give me some glue so they wont come out when you lift the grates. Are you kidding me?! They will give me glue, something that should have been done at the factory. So I asked Jasmine if I could talk to a supervisor. Well it took 28 minutes waiting on the phone for this supervisor. I know they were hoping I would hang up and just forget about it, but this is crazy, the feet probably cost 5 cents to produce. So charge me fifty cents. That’s $4.00 for 8 feet, Ill do it. The supervisor finally comes on. Her name is Jennifer. She can get me 16 rubber feet for the $29 and she wont charge me shipping. By this time I am fuming but remain polite and tell her I will not pay for something that should have been installed properly in the first place and that I believed this was a scam by the manufacturer. I will not let this rest because I told her these little rubber feet will create thousands of dollars of negative publicity for this greedy company that has no customer service whatsoever. I am not an idiot and I will not be cheated.

Clayton NC. This Frigidaire Electric Range Model FFEF3054TS Serial # VF84808468 was purchased new in December 2018. On October 30, 2019 at 9:30 pm, the range glass door exploded. It sounded like all the kitchen cabinets had fallen off the wall. The range door outer glass exploded nearly 12 feet and was all over everything. The oven was not in use and have not been used frequently.Called Frigidaire the next morning. Technician came the next week. He said this was unusual and would recommend replacement of same glass! I advised this range door glass is a hazard and too dangerous to put back and risk another explosion. If someone had been in front of the door or near it when it exploded, it would have caused serious injuries. Told him to put same glass back was not acceptable. I call Frigidaire customer service and management said they would only replace same glass and give 3 months extended warranty. I would never buy or trust another Frigidaire product. Frigidaire has this problem before, looking at other reviews. Buyer beware.

We purchased this higher end Microwave from Frigidaire and the screws to the handle fell into the microwave door panel, one at a time, beginning approximately 14 months after it was purchased. The microwave does not undergo rigorous treatment as it is just two of us who live in my house and we may use it once or twice a day if we use it at all. This does not seem to be an exclusive concern as I see many reports with the same issue on the internet. Instructions to fix it have labels that warn of potential radiation leakage and there is no other viable work around. If Frigidaire is knowingly installing potentially faulty door handles with no easy fix but encouraging customers to use a certified technician and parts for a problem they know the microwave will have, then I think they should be liable for any damages and they should be required to resolve the issue.

I purchased this refrigerator new about a year and a half ago. Within the first month, the entire refrigerator had to be replaced. Since then, both the upper and lower ice makers have been replaced and worked on multiple times. The refrigerator is now out of warranty. Since the warranty ran out, the ice maker has had to be worked on twice. I have now had to purchase an extended warranty to pay for parts and labor that should be covered under warranty since the problems began right after the purchase. I should NOT have had all these problems within this short time frame since purchase. I have called Frigidaire about 8 times in 4 days, and I still have not had a repairman to my house to fix the problem. To me, this is unacceptable. I am very disappointed, and I will never purchase a Frigidaire product again. Dealing with customer service has been a waste of everyones time!

What a piece of JUNK. I would never buy another Frigidaire product. Never worked. 20.4 CU unit wont cool, ice melts, freezer food defrosts. 12 service calls and still does not work and Frigidaire wont replace. They have some lady reading from the same script every time I call. They will only replace when the repair man tells them the unit is not repairable. BrandsMart said I was outside their service area. Now my problem. People who buy anything from these scammers deserve what they get. I would have gotten more satisfaction throwing $1200 dollars into a crowd of strangers.

DO NOT BUY FROM FRIGIDAIRE. I bought this refrigerator last year about 4 months before the 1 year warranty expired. My refrigerator got a crack on the floor; Frigidaire send a company to taped, they drill a nasty hole next to the crack without my permission. For whatever reason they did they never got my authorization, then the tape came off a few days later after was applied. That’s when I saw the hole next to the crack, Frigidaire offer to send another company for a second opinion. The company came and told me was unrepairable. I call again and they said that they were sending other companies. They schedule me about 6 times holding my time for 5 hours every time. I called Frigidaire and spent minutes on the phone explain every representative the same issue. They all reschedule me, no one shows up. No one ever fix or replace my fridge. Even one of the companies they sent out told me that Frigidaire was one of the most awful companies to deal while you have an issue, they stated that is just a cosmetic problem and isn’t affecting the function of the refrigerator. Now I stuck here with this suite of appliances from Frigidaire with a hole, a crack and a tape sticking off my Refrigerator. If I ever knew this I WILL NEVER BUY FROM FRIGIDAIRE AND OF COURSE I WILL NEVER BUY AGAIN.

This morning I tried to preheat my Frigidaire glass cooktop-oven and it caught on fire. There was a flame that I could see down through the glass cooktop and smoke pouring out of the back. I turned it off and my son reached back, unplugged it, then my husband and son picked it up and carried it outside. They unscrewed the back panel. The stove is definitely ruined! Thursday, November 22, 2018.

Has made my summer very comfortable and relaxing without having to worry about the heat. The air conditioner runs cold and is an extremely great product. Will always stick with this brand. The performance of the air conditioner is extremely well. It has multiple settings to help improve a better experience for those hot summer days. It has a great look to it as well as being easy to use. White in color, multiple settings, easy to see buttons, clear writing as well as big buttons. I haven't had any problems with this product. It has been very reliable, the filter has stayed very clean throughout the summer without having to be cleaned or replaced. It turns on no problems and cools down a room extremely quickly.

Through Home Depot in early Oct. 2013, I bought a Frigidaire pedestal for matching washer. I am tall and my back occasionally does not allow for easy bending, so I need the height w/ my front-loading Frigidaire washer. In placing items in the pedestal drawer, I slashed my finger on a razor sharp edge. There is no warning label on this product. I went to Home Depot; their associate phoned Frigidaire right in front of me to explain the problem. I personally spoke to them on her phone. They tried to discredit me immediately, saying I did not cut myself on the drawer edge - that I must have put (my) hand between bottom of washer and top of drawer. I later tried this, and my hand cannot fit in there. I repeatedly stated that the drawer was open, and my hands were inside, filling the drawer. Frigidaires answer was to send a local repair man, and he put a piece of black electrical tape over the edge and wrote on the receipt that this is a temporary fix. Frigidaire has copy of this. A day later, the tape was dangling - there must be some residue causing tape to not adhere. Long story short, in late Dec., after many complaints by me to both parties, Home Depot delivered to me another Frigidaire pedestal. I immediately checked, and it had the same razor sharp edge. I requested the store to take it back. The Home Depot manager, Dave, was away, but I was told by store staff they were told to check it for dents and scratches and knew nothing about any sharp edge - Dave never spoke to me or called me after that, so I now will not shop there, and had spent $1,000s each month there on home renovations - they are so big, so dont care. Worse, the manager on duty, Art, called it a little rough and acted like it was no big deal. To me, it IS a big deal. After cancer surgery, I am missing lymph nodes and was told to be very careful about any cuts, because I have greater chance for infection. I told both parties this. Frigidaire does not care about product safety or customer satisfaction, just dumping inferior products into the marketplace. I spoke to one of their associates who is diabetic, so she understands about the seriousness, but they refuse to do anything to properly make my product safe or to replace it with a SAFE product. I also told them they need a hazard warning label on the product - 2nd one arrived w/ none. I spent a LOT of money for their washer (the second one I bought, since I sold my house and my buyer wanted my older one). This means nothing to Frigidaire, because they know getting a lawyer will cost more than buying a second product from their competitors, so I wasted money and lots of time and effort with them. As a retiree on a small pension, I dont have money to waste. All I wanted was a safe pedestal, and both prefer to lose my business. Frigidaire deserves to be sued for product failure.

We bought a brand new freezer and after 10 months it stopped working and we lost hundreds of dollars worth of food. Frigidaire will not stand behind the unit and authorize a fix for the problem. I will never buy ANY Frigidaire product ever again.

I have purchased Frigidaire Model FFHT1831QP, Serial BA53635473. It SUCKS!! Had to get the seals replaced. The air chamber is misaligned (water laying on top shelf). Freezer doesnt work. They called it Intermittent Freezing. Yet the place that I purchased it from (though nice) did not offer to replace & I think they could. They are to have someone come out & look at it again. I WANT A NEW ONE! I didnt pay almost 700 dollars to have a brand new refrigerator already need several repairs. Then later when it has more problems Ill have to pay for it. Quite frankly Id love my money back & Id buy a totally different brand. My last refrigerator lasted me around 30 years with NO problems during this time. SO far I am not happy with the place that I purchased the refrigerator from as I believe they could offer to replace it immediately. I am not happy with Frigidaire so far. I will be happiest with a total refund. I would happy with them EASILY offering & providing me with a brand new refrigerator that is not this model/serial number & a better refrig. AS LONG AS IT ACTUALLY WORKS!!! Do NOT buy this model. The one guy that has been fixing these said that hes had calls on this model for these issues also.

Ive owned my Frigidaire refrigerator for two years. Within that time I have had 7 repairs -- mainly to the ice maker. I finally had the ice maker disconnected as I had stopped it through the panel but the fan was still running and making wild noises. Even unplugged it is making wild noises. If this thing catches on fire, Frigidaire is going to have a huge lawsuit on their hands. By the way -- right after the last repair, the handle of the bottom freezer fell off.

I purchased a Frigidaire dishwasher on 10/9/2017. Installed on 10/6/2017. On 3/1/2019 it wouldnt pump out the water. Disassembled found impeller on pump was shattered (made of thin plastic). My last dishwasher lasted 21 years without a problem. It was a Maytag. No more Frigidaire for me. They were well respected in years gone by. I feel any appliance should last at least 7 years.

Purchased a new Frigidaire Gallery Dishwasher. Leaked from Day 1. Frigidaire sent a serviceman to replace the door gaskets. Still leaks. Notified them that it was still leaking. Volunteer Appliance Service who was sent by Frigidaire gave us the run around for weeks then got rude when we could not be available when they wanted to come back to replace the same parts they had already replaced. So Volunteer refused to do the repair and called Frigidaire. So Frigidaire called us to let us know they had VOIDED the warranty on the month old dishwasher and said it would be another 3 weeks or month to have it repaired. They offered NO customer service to us - their customer and defended the rude and inefficient behavior of the repair company. We will never purchase a Frigidaire appliance again and would advise others to choose another brand.

I bought three brand new appliances, Gas Oven, Side-by-Side Fridge and Dishwasher at the same time. Oven keeps breaking down and all I get from them is asking me to buy an extended warranty. The OVEN is obviously defective and I am sure the president of the company wouldnt feel good knowing that customers are being handled so shabbily or then again, maybe this is coming from the higher ups! However numerous attempts to customer service to get them to repair the oven at their expense is only met with high sales pitch for extended warranty.

I love my new Frigidaire range. It's simple and easy to use. The coil elements heat up quickly. The bottom element in the oven has a cover so the heat is more even and no hot spots. I love the fan in the back, it keeps oven temperature even and cooks the food more quickly. It's easy to clean and I like the digital clock and timer. It's pretty simple, pretty basic and works well!

Purchased a Frigidaire refrigerator from Lowes in April 2016. Since then we have had the repairman out five times. First three times fridge made loud clicking noises, still does, was told it was normal even though we know better. Now for two times in a week, freezer went out. We are out $250 in food and no one cares. All he did was put a Styrofoam piece in fridge to regulate air, worked for less than a week. Got home from food shopping freezer is thawed out again. Cannot come out till Monday. We are told Frigidaire knows this model is a lemon but they continue to sell them as we are told because they have a warehouse full of them. Why would Lowes continue to sell these models knowing they are bad? Whatever happened to standing behind your product? I guess making money selling bad products is Frigidaires way of doing business these days... Buyer be warned.

Bought all new Frigidaire appliances for new house in Coeur dAlene, Idaho. Right away the refrigerator broke, making the freezer side super cold and the refrigerator side hot. Model number is FGHC2345LF. Freds Appliance (supplier we bought from) fixed it. This is a vacation home, so we are not there very much. Next time we came out, the same problem. Freds fixed it again (allegedly). This happened 3 more times, for a total of 5 repairs for the same thing, under warranty. They claim they replaced mechanical parts, electrical wiring, circuit boards, etc.Of course, as soon as the warranty expired, the same problem reoccurred and both Frigidaire and Freds Appliance told us to start paying if we wanted it fixed. Paid $583 to repair it. A year later, its broken again. Now they are saying its my fault because we dont use it enough! Seriously! They say it has electrolysis because Im not there with it. We leave the house at 55 degrees in the winter when were not there, and never over 80 in the summer. These are not extreme operating temperatures. Why doesnt the state attorney generals step in? I am going to request assistance from the Idaho BBB and State Attorney General.

Fridge compartment has a 2 1/2 foot gap that you would have to buy a separate shelf (a hundred dollars) to use, fridge is NOISY, and the replacement light bulb costs $72. Nope, its not a longer lasting bulb either. Never again with Frigidaire.

I have used this washer for 16yrs and have beat the holy you know what out of it and it still works perfectly. I have washed everything I own in that washer and it has never failed.. Football uniforms, sneakers, heavy comforters, pillows, rugs, greasy cloths from the garage, seat covers. You name it I have washed it...

Frigidaire Refrigerator Prof SXS - Never Again. Worst purchase ever made! This was a lemon from the get go but Frigidaire does not replace - they just continue to put on bandages. Every year since I have owned this piece of junk I have had to have it serviced at least once a year. I have paid over $600 for extended warranties thinking that eventually everything would be fixed. Boy was I wrong. Now it is leaking water (not from ice or water dispenser) but randomly down the right side of the unit even with the water spigot to the frig turned off. Two service calls later they still dont know whats wrong and in the mean time I have warped hardware floors (2nd time this frig has leaked) and no resolution. The only thing this refrigerator is good is displaying magnets. Once this years warranty runs out, this frig it out of here... and no more Frigidaire/Electrolux for me!

We bought all Frigidaire appliances (gas stove, side by side fridge and microwave) 5 years ago. The refrigerator broke down 4 times since then and then the 5th breakdown, we just replaced it. The convection fan in the stove stopped working within 1 year. The microwave is still working but the door handle keeps coming off. A few months ago, we bought a Frigidaire dishwasher because it matched our existing appliances. We must love the abuse. We started the washer last night before going to bed and woke up to see all the lights flashing and the dishes still dirty. Now, it wont do anything.Maytag, here we come! Weve already replaced the refrigerator with a Maytag. I wouldnt put another Frigidaire in my house even if it was free.

We bought the range 2 years ago and last week I bumped the door on the side with my leg and the glass shattered. Contacted Frigidaire and they told me I would have to buy a replacement part and have it installed because it was considered abuse. Why would it shatter if it was bumped other than a design flaw. I would never buy one again.

I purchased a stand alone refrigerator 6 years and it died in 4 years. I had to purchase the same refrigerator to replace it because of the space it occupied. The new refrigerator lasted a little over 2 years and wont cool. Frigidaire refuses to help. They only give one year warranty because thats all they last. Customer service not helpful at all. Suggest people buy another brand.

I bought this 26 black refrigerator in July 2013. We have had freezer problems with it since day 1. First it needed a new motherboard, then freon, then whatever... the list goes on and on. I have the Sears protection policy (thank God) but they will not replace it and say they can fix it. They havent fixed it right in 3 years; the problem is recurring and it is always with the freezer. I like the look of the freezer and the refrigerator side is fine. I do not recommend this product to you... get something else and save time. I will not buy a Frigidaire ANYTHING based on this refrigerator.

I will never buy another Frigidaire product again! This brand is horrible with nothing short of cheaply made and no warranty! Major appliances should last years without any issues but not Frigidaire. This is a unit already replaced by Frigidaire now were experiencing the same ice maker issues! I advise anybody looking for a quality side by side refrigerator to look at better products and stay far away from Frigidaire!

I purchased a 26 Frigidaire fridge from Leons on Sep 26, 2012… On March 25, 2016 at 4 a.m. our power went out and we immediately smelled a terrible burning electrical odor. We searched our whole house and the only place that we could really smell it strongly was in the laundry room where I have my Frigidaire fridge. We called the fire department as the smell was so toxic and they came in with flashlights and searched our whole home. They sensed the smell was from the Frigidaire fridge that they had pulled out from the wall, however, did not see anything. They left and advised to check around once the power came back on. The power came back on at 7 am and the smell was even worse than before. The strongest smell was coming from the laundry room. My son was standing by the Frigidaire fridge when all of sudden he heard a sizzling sound and then flames radiating from the back of the fridge.I ran and unplugged the fridge, and he ran to the garage to get the fire extinguisher (thank God we had a fire extinguisher!!!). Also, thank God the firemen had pulled out the fridge away from the wall or the whole wall and baseboards would have been engulfed in flames. We managed to put out the fire and there was so much toxic smoke we called the fire department once again to make sure that the fire was out. The firemen came and aired out our home and ensure us the fire had been properly extinguished and commended my son on his fast thinking. I have since written to Frigidaire with my complaint several days ago to call me as soon as possible and to date have not heard a word from them. Is this legal or do I need to apply to small claims court and have them charged with almost burning down my home and providing an inferior dangerous product? I tremble to think had we all left to go to work and this had happened while we were not at home, I would not have a home today and our dog would be dead! This is unacceptable and I think its time after reading all of these complaints that this company is held accountable for the product that they offering to the public and to compensate clients who had the faith in purchasing their product that they were purchasing a reliable, dependable product. Does someone need to die in a fire for them to be charged or sued? I will pursue legal litigation unless I hear back from Frigidaire soon and they compensate me for not having a fridge any longer that I depend on every day and for the frightening experience me and my family had to endure!

Purchased the group of appliances. Dishwasher, stove, refrigerator and microwave. Junk appliances. Dishwasher stinks and does not barely clean or get warm. Refrigerator top freezer does not shut securely. I have replaced the gasket and that is more junk from Frigidaire. Stove, the oven does not work. Destroyed foil (Reynolds) then oven cleaner does not clean up only leaves more of a mess in bottom. I am soooo disappointed with these appliances. Im stuck with them now as too much time has passed. I just dont want others to be fooled by the appearance of the Gallery Group. They are junk. I would never buy Frigidaire item again.

I have purchased about 6 stainless steel Frigidaire packages (stove, microwave, dishwasher, and refrigerator) for my upscale rental homes since 2008. Every year I have multiple problems with every single one of these appliances in every single rental home. My renters are not mistreating these appliances. The thing that goes out on these is the electronic motherboard and the cost is $300 for the board plus another $150 for installation labor. I have finally decided that I will start replacing these appliances as they break with other brands. Right now, I have a stove with a bad board... This is the 2nd one, and a dishwasher with a bad board. These appliances are costing me so much money!!!

New fridge/stove in spring 2017 with extended warranty. Both the fridge and stove broke down in the first year.. The fridge had many issues as has stove. Got money back for fridge..now stove rusting and being repaired. Junk.

I have to say, I am very biased. I prefer Frigidaire. We have 2 side by side units, one from 2006, and the other one is from 2017. Both have worked very well, and, yes we have had some minor repairs that I always could fix, but, overall, they just do what we expect. I think the key is to not buy all of the fancy electronics. Both of our units just have water / ice in the door, and that is all. On the 2006, other than filters, I just replaced the water control assy in the back of the unit. Part was less than 40.00. So, I guess I have had good ones. I still would buy them again.

Cooks evenly, very reliable, cost about $100 so well worth the price. This is a over the range fan/microwave. The filters are really easy to take off and clean. This model has a "stainless" look plastic, which is also easy to keep clean. Never had a problem with the turntable.

I have a refrigerator with a freezer on top. I have banged my head on the edge or underneath the freezer door while it was open on several occasions. Last night, I banged my head so hard that I sustained a serious neck injury. I still have a headache and being treated by a doctor. This has never happened to me before with any other refrigerator/freezers. I will get rid of this refrigerator to prevent personal injury from happening again. I didnt want to spend the week leading up to Christmas in pain, but I am. Im very frustrated! I have had two whiplashes from car accidents and this mishap with my freezer door has only compounded the problem.

I built a new home and needed a counter depth refrigerator. Being there are few to choose from, I chose the Frigidaire Gallery line for its fingerprintless stainless steel look. I have had the repair people here 3 times already because they cannot get the doors on the side-by-side refrigerator to line up. The crisper drawers squeal terribly when you slide them in and out because there are no rollers. Just plastic gliding on plastic (dumb design), and my food gets frozen in the crisper drawer randomly.The dishwasher develops a foul odor unless you leave the door open all the time. The consumer hot line told me this was normal and I need to run white vinegar through it occasionally. Well, my kitchen is small and leaving the door open in a real pain. The microwave doesnt have a reheat button on it, instead they labeled a button chicken nuggets. What? So far so good on the electric range, but it is hard to keep it from looking smeared as it is a solid black. Shame on me for not going over every detail while shopping I guess, but my 20-year-old Whirlpool and Maytag appliances were better made for sure. Disappointed :(

After about 4 months, one of the plastic shelf supports broke in half. That was replaced, free of charge. Then, when the fridge was a few weeks shy of a year old and STILL UNDER WARRANTY, one of the bins on the door broke. The plastic snapped. Frigidaire wont replace under warranty because it is considered cosmetic. I think that having a bin on the door is functional, not cosmetic. I had to purchase a new bin, wouldnt even give me free shipping. So far, they have sent me two replacements, both arrived broken. Plastic part, shipped in a cardboard box without any bubble wrap or padding at all. No wonder the parts are broken in shipping. Not sure where to go from here. Already sick of this fridge and the horrible service. Oh, and the ice maker is so loud!!! But at least it works. So far.

My land lady bought a new refrigerator from Frigidaire at Menards May of 2013. In March of 2014, the freezer went out, lost all our freezer food. Repairman came out once to inspect the problem then several days later to fix. He said the freon was out. He put some in and it worked fine until last week, thats only 4 Months later and its the same problem!! I have been without a fridge for 7 days. Menards passed the buck and so did Frigidaire, will not replace or Give refund for lost food. Repairman came on Friday to see the problem, have to wait 4 days for them coming Out and hopefully will fix it. Will never buy a Frigidaire product!!!

I bought a stainless steel refrigerator and a stainless steel stove from Frigidaire July of 2016. The fridge wont cool the freezer or fridge section. The stove you have to use a lighter to light the stove. Pilots wont stay lit. Called Frigidaire and all I got was, Oh too bad. Had to go and purchase a new fridge. I wouldnt recommend Frigidaire to anyone.

I purchased a new double wall oven in Oct. 2012, and was generally happy with it. The first time we tried to use the self-cleaning feature, after several months, after a while running the self clean, the oven showed an error code and then shut down. It worked fine otherwise, but we have not been able to self clean. In the past month, we have started getting the same error code (F43) when using the oven for regular cooking as well. Although we could tolerate the lack of cleaning, we are now trying to fix. Frigidaire initially would not help, as we are out of the 1-year warranty period. Then they offered to pay for parts, provided we use an authorized service technician. They sent me the 3 service technicians in my area, and 2/3 did not return my phone call. The third came out and reported that the labor alone to fix the oven would be over $400, requiring replacing of a fan and a sensor. I contacted Frigidaire again, expressing my dissatisfaction with the oven, and telling them I didnt see a reason that a new oven should require these new parts, as well as being unhappy with being forced to use a particular service company, who seemed to be charging a very large amount. Completely unhappy experience, and I will not be buying a Frigidaire again.

My Energy Star Frigidaire Tumble Action front loading washer hasn't let me down since 29 March 2006, knock on wood! It's just my husband, our dog and me, so it obviously doesn't get the high usage that perhaps an average family would. Even though, I think 14 years is pretty good.

I purchased a FRIGIDAIRE GALLERY, which included dishwasher, microwave, stove, oven, washer and dryer, at the end of 2012. The refer was about $2000. The ice maker started leaking. I took it apart and found the small ice tray inside the maker was cracked which allowed the water to overflow into the ice below and cause a blockage. I attempted to purchase the tray. What a fiasco. After wasting an entire morning working and searching for this part, I finally got through to the company. I was told that I am unable to purchase the $2.00 plastic ice tray separately, like LG and Samsung allow you to do. I need to replace the entire ice maker. I AM TOTALLY PISSED. The ice maker is $110.00 and the tray is $2.00. What a piece of crap. I will never purchase another FRIGIDAIRE PRODUCT EVER.

This dryer was never the best, but just before the year warranty was up. We got the error code “E 64 Call Service” (the element). I had emailed and tried to call Frigidaire with no response at all. I therefore replaced the element at my cost of $200. About 1 1/2 years later it happened again, ok replaced it again. And 2 more times 1 year between each time it happens. Then last October it happens again and this time I email Frigidaire again and this time they respond and say, Sorry, you are out of warranty and we cannot help you. Not happy I replace yet another element at my cost. Well this one only lasted 3 months. With ZERO support from Frigidaire we are buying another Dryer and will NEVER buy another Frigidaire product ever again.

If I could give them a negative star I definitely would. I began replacing the appliances in my kitchen with Frigidaire about 5 years ago. I had problems with the refrigerator. Thank goodness it was covered under warranty, the condenser or something had to be replaced. I also had problems with the water in the door of the freezer. The paddle broke twice. The first time they sent me a new one to replace it.The real issue is the Frigidaire stove. This past Saturday night My husband woke me up about 12:30 am. The house was full of thick white smoke that burned our lungs and eyes. My 83 year old mother lives with us. We determined there was no fire just smoke. We began clearing the smoke out of the house. We then noticed a skillet on the stovetop smoking. The knobs were all turned to off but the stove had cooked that skillet. Its a wonder it didnt catch my house on fire.I contacted Frigidaire this morning. At first they told me it was not on the recall list and they could send me to an authorized repair person. After insisting to talk to someone else, I got Tiffany a corporate representative. She also advised it was not on the recall list. She did offer me 50% off repair. I actually laughed. I said your appliance came on by itself, almost killed me, my husband and my mother, could have burned my house down and you are going to offer me 50% off fixing it? I will never buy another Frigidaire and will do as much as possible to keep anyone else from buying Frigidaire. The offer to fix my problem was definitely not even close to what they should have done.

Do not buy Frigidaire - Period. Warranty support is rigid and un-workable. My $250 de-humidifier failed after seven months, with a bad circuit board (top). To replace the unit, Frigidaire wanted me to drive out of town to a small country location to exchange the defective unit for a replacement. Frigidaire did not provide any assistance beyond that. Note: I live in a 250,000 city/county (Greenville).I repeatedly called to complain regarding the insanity and they finally gave me a special 2nd choice. I could send a certified letter (folks, this costs money, right? How is that warranty support?) with their informational requirements to Charlotte, NC. They expressed no concern regarding how to dispose of a portable unit with refrigerant (not environmentally friendly) but left it with me. I quit using profanity about two years back but this issue brings me close to NOT.Please get this - I did everything - even offered to give a credit card for a purchase/return transaction. 90% of vendors allow transactions like this. Nope - not Frigidaire. In my opinion, they just hate their customers with a happy smile. Youll hear repeatedly... our policy ad nauseam. So, readers... today, I certify that I will no longer buy anything Frigidaire, period. Will not, will not, will not. And after telling them I would be posting something truthful like this, they still didnt care.

My wife purchased the extended warranty service from Frigidaire in case our Frigidaire washing machine or dryer went out. After our washer stopped working due to some type of drum problem. Frigidaire sent a technician (American TV and electronics), who did not open the washer but tried to inspect the problem by trying to spin the drum. According to the technician there was something stuck in the drum and they required authorization from Frigidaire to continue with repairs. Frigidaire refused to authorize repair and called it customer neglect. Well, I opened the washing machine myself and opened the washer tub assembly, only difficulty was the weight of the tub assembly.Needless to say there was no clothing stuck in the drum. I ordered the rear bearing (manufacturer defective; 1 year old Frigidaire affinity washer - $900.00 dollars) which I personally switched. Washer is working perfectly. Lazy technicians did not want to check interior problem. Requested refund for extended warranty for both washer and dryer. Frigidaire said that they were going to charge technicians fee. Two weeks have passed and there has been no refund. By the way when my wife called Frigidaire they kept telling her that their district manager had been e-mailed for authorization. Being in retail myself all decisions go to location manager. As a school teacher I will let my students now that Frigidaire will not stand by their product, nor their warranty promise.

Hi. I am a Frigidaire owner of many appliances. In August of this year I purchased a refrigerator from Lowe’s. 2 1/2 months later it stopped cooling. Frigidaire sent a repairman who after speaking with their tech department decided there was a leak in the internal hot gas loop which is located on the inside of the unit and could not be replaced so they suggested he put an external part on the back of the unit that would bypass the internal unit. I asked for a replacement refrigerator because it was a makeshift repair on a 2 month old refrigerator. I was told they would not replace it and this was the best they could do. I’m very disappointed with the way this was handled and will now look for a different brand of appliance in the future!!

I have six major Frigidaire professional appliances and have had issues with four of them within the last two years of purchase. Warranty is only a year. Have been without a stove since August 23, 2016. Fridge still binging and banging, fan was replaced. Washer leaks and clothes smell. Dryer door broke off. Public Electric is the service provider, not reliable at all. I think its time to call a lawyer.

I purchased my Frigidaire Professional appliances for a kitchen remodel in January of 2015. The appliances Sat in my garage (in its factory box) until our remodel was done, so we started using them in mid Feb. 2015. The refrigerator ice maker started making a slight noise around Christmas of 2015 and has progressed into a horribly loud noise in January of 2016. Today I called Frigidaire to complain, they offered to sell me an extended warranty for another $450.00... I told them No thanks. I would use a portion of the $450 to hire someone to come work on their product. You know, I dont mind paying extra for a good product. That is what I thought we had done, but Frigidaire proved me wrong today! This refrigerator cost $1800 - and I did not even get a solid year out of it before problems started. Now I find they refuse to stand behind their product. This was my first Frigidaire product and it will absolutely be my last! Thanks for nothing Frigidaire.

We bought Frigidaire Gallery fridge and dishwasher about 18 months ago. The dishwasher had to be replaced twice within the first months of use, and fixed twice ever since (didnt start, and the the soap dispenser wouldnt open). The fridge has been the most horrible product I ever owned. The biggest problem is the door. It DOESNT CLOSE. The door is so light, you need to literally push it firmly. Just swinging it will not close it. However, when you push it close, it quite often spring back and stays open. We had 3 repairmen over to fix it, one of them incredibly rude told us we do not know how to close the door and smirked at me when I objected. The other 2 came, opened and closed the door, said there was nothing wrong with it and left. Then, the front panel with the choice of ice or water, broke and needed to be replaced.Next, the ice maker. First, it is tiny and at summer, when my husband and I want to get ice for our drinks, it starts churning and making noises, and we need to wait for a few hours until the new ice is made. I think a fridge should be able to make ice for more than one pitcher of ice tea. Last night, I wanted ice and put a glass under the dispenser. Fridge started to make loud grinding noises, and nothing was coming out. When I opened the fridge, the ice maker was jammed, ice spilling INTO the fridge. We cleaned it, but this morning there are loud thumping sounds coming from the fridge. The overall experience with Frigidaire products has been nothing but a headache and I am warning all my friends and family to NEVER buy their products. How can this company stay in the business is beyond me.

Bought a brand new side by side Frigidaire refrigerator, and within a month it started to freeze everything on the refrigerator side. I called Frigidaire and they referred me to a repair Co., and I set up a time for the repair Co. to come out and fix it, which they did. But then a month later it broke again and started to freeze every again. To make a very long story short I have had a repair company out to fix the fridge 5 times.This last time I filed a claim to get my money back with Frigidaire because it is a joke of a product that still does not work. Well after 3 months after filing my claim and 3 months of talking with many different people at Frigidaire, who all assured me they would get right on it and get me my money back, because they all agreed it was a piece of crap that was costing them more money to fix than replace. I was just told that since the original claim was 3 months ago and that the technician was out 3 months ago, that his report was no longer valid because his report was over 30 days old. I asked what do you think could have possibly changed with the fridge since the last time the tech was out? So you think, it somehow magically repaired itself? I swear her answer was well something could have changed so we need to send someone back out or we wont process your claim. I have called them 3 or 4 times a month asking for an update since I filed the claim and each time got the same answer of sorry no updates yet then was told 3 months later that we had to start the process over again.Since I started the claim 3 months ago, I never got a single call back from them. I had to call them every single time and usually wait 30+ minutes on hold. So when I was told this as about how the tech report was more than 30 days old and had to start all over again, I nearly lost it. They have been by far the worst company I have ever dealt with in my life and I would avoid buying one of their products like the plague.

I bought the gallery series Refrigerator, Range, Dishwasher, Microwave on 11/18/2014. On 7/1/2015 the refrigerator (model# FGHS2655PF) quit working completely. I could not get anyone at customer until the next day and my service appointment was not until 7/6/2015 because they only have one service provider for the whole Cincinnati area. I had to leave work early to meet the repairman, only to have him say he needs to order parts and come back on 7/9/2015. Had to take off work again to meet repairman and to have him tell me he needs more parts and needs to come out again on 7/11/2015 to then tell me he cant fix it after 3 1/2 hours. The whole time that I talked to Frigidaire they did not care that I lost everything in my refrigerator (approx $200) or that I didnt have a refrigerator at all for the last 10 days. They still have to review whether they are even going to replace it. $1000 refrigerator lasted 7 1/2 months? What has happened to FRIGIDAIRE? They used to be the brand I sought out to buy.

In January/February of 2016 I bought a brand new unit from this despicable company Frigidaire. Keep in mind when I buy a refrigerator I intend for it to last at least 4 to 5 years before it starts to give problems unless there is a natural disaster. Earthquake, storm, etc... in less than 9 moths the fridge light doesnt work. I went to numerous stores to get a light bulb thinking that the light bulb in the fridge blew out. Home Depot, Lowe’s, Orchard, etc… 7 different light bulbs were purchased and tested on the fridge yet none of them worked, I went as far as going back to Lowe’s and getting the light bulb that was used in the model on the floor and tested it, that didnt work either. Later that day I called Frigidaire customer support and got the most rudest, ignorant, discussing person on the phone. While shes babbling on and on about how it is my fault and how the company she works for is sooooo great Im trying to tell her that theres no way in hell that I could have done anything to the fridge if the unit is working and cooling things. I explain to her that is a self defrost fridge and that there are only 2 people in the household. I hung up refusing to get yelled at by someone who won’t listen to anything I have to say. Around 15 min after I had hung up I went to the fridge (with my flashlight) to get some lemonade. As soon as the grub on my right pinky finger touched the fridge door handle it detached from the fridge. I sat there next to the door handle thinking to myself well this is complete madness. The light bulb doesnt work and the fridge handle is not latched correctly. This company really needs to start manufacturing decent unit. Mark my words, NEVER WASTE YOUR HARD EARNED MONEY ON THE CRAP FRIGIDAIRE SUPPLIES TO YOU... PS. waiting for my 3rd repair guy to show up on Friday. Let’s see how that goes.

I've had this microwave for 17 years and never had any problems and it has all of the features I wanted. It's a nice size that I can put most dishes or pots in. I love the timer, 30 second feature, quick timed cooking, popcorn and other favorite button features. It has a wired shelf where I can heat or cook items on the top and below. I can remove the shelf for larger pots. Of course, it has a carousel. It looks great and easy to clean. Works great!

We purchased a complete Frigidaire Kitchen Suite. The microwave had to be replaced because the rack that came with the microwave fell and burnt a hole in the side of my microwave. The Refrigerator continues to freeze my food. It was repaired 3 times and then replaced only to have the new one do the same thing. I contacted the head of Electrolux Keith McLoughlin and a Rita ** called regarding my email. I asked for a complete refund. They want to refund the price I paid for just the Refrigerator when I got a better price because I purchased as a suite. The difference is $400.They also offered to replace with another refrigerator that is a different color and will not match other appliances. I again asked to have my entire purchase refunded. I have contacted the BBB and the Attorney Generals office in hopes to get this resolved. I dont feel I should get screwed when it is their products that are the issue.

Honestly so mad, I upgrade my appliances on July 2017 with Frigidaire Gallery, well just to tell the story short, the fridge cracked and the microwave stopped working. Honestly the worst $2700 that I have spent.

We purchased Frigidaire microwave/oven combination and had it installed in February 2014. After 2 weeks, the microwave door stopped working properly and shortly thereafter, the microwave stopped working. After two visits by service personnel spaced out over several weeks, and multiple replacement parts, the microwave is now working (as of May 14). Frigidaire unwilling to replace what is obviously a defective unit.

I am so dissatisfied with this refrigerator, all the inside walls are cracking, and the storage boxes on the door break easily, I have used it for two years and its falling apart, please consider not buying from this company.

I received a defective refrigerator (loud noise, ice maker doesn’t work, doors don’t line up correctly). Was on phone 45 minutes with customer service, got disconnected twice, had to go back through voicemail, re-enter all my information. What happened to this brand?

Bought 15 new appliances, 3 of them need to be fixed. I have been waiting 2 months for some to service them and I still have not got the right parts and they keep on rescheduling my appointment. I have called many times. Still waiting!!! I probably wont even have an oven to cook in for Thanksgiving in my new home. What a joke with all the money I spent.

We purchased a home with Frigidaire Professional Series made by Electrolux. I called Frigidaire to register my products, gave them all the model and serial numbers on a dishwasher, micro/oven, dishwasher, fridge and cooktop in the first day of taking possession. The microwave stopped working 3 weeks after taking possession. Called Frigidaire and was advised we had no warranty. This was a repeated request by me and was told the same thing, no warranty. In the meantime our dishwasher of 4 months leaked out onto the hardwood floor, causing damage. I again called Frigidaire and conveyed my observations on performance and poor quality... Stating the microwave hasnt worked since week 3 of taking possession. The oven spikes in heat or doesnt cook in the allowed time in other ovens and that the dishwasher only worked on one setting and leaked 4 months within use. It leaked on a Saturday and Frigidaire does not provide after hours service. On Feb. 2/2015 I called and asked them to reimburse us for the new dishwasher and the cost of repairing our floor. To which they said No. Finally we were asked for our purchase contact on our home and the receipt for the new dishwasher (we did not purchase their product). We were then asked to produce the purchase agreement, a copy of the service call for the dishwasher and the receipt for the newly purchased dishwasher. Customer service then back dated our warranty to April 11/14. They then, wanted the virtual information that was stuck on the dishwasher. Since we had no warranty as we had it recycled, never to be used for another to suffer damages as we did. Because we could not produce the sticker, we offered the warranty card with all the information and the user manual with the same on it. This was not acceptable to them. We forwarded the service report which clearly states the reasons that this serviceman could not and would not in good conscience repair it as it was poor quality could not guarantee it would not leak again. He told us it would cost us more to try to repair it than it actually cost and we should get a new one. We have not been reimbursed the cost of every appliance, which is all of the Frigidaire Professional Series. When I say all, I mean everything in our kitchen has broken down. Since our dealings with this company and their poor quality products, we have been forced to replace it all. Customer service agents are not diligent in executing customer expectations, nor do they respect you enough to make notations such, as your name and address and simple tasks like registrations. The service company they have hired to do the repair to the micro/oven ordered the wrong part and it has now been almost 3 months and we are still waiting. Have any of you ever figured out how much you pay for your appliances when it gets lumped in with your mortgage? I would never recommend this companies products, nor will I buy them and should I purchase another home, Frigidaire/Electrolux are a deal breaker!

I moved into my home in April of 2014. It was supplied with all new Frigidaire appliances (oven, dishwasher, microwave and refrigerator). After 6 months the front of the drawer of the oven began to pull away from the drawer. I called in November for a repair person to replace the front of the drawer. Let me say here that I did not speak to someone at Frigidaire. They get your zip code and then supply telephone numbers of people who do repairs for them. I waited from November 11th until December 31st for the part to arrive. It took the repair person less than 15 minutes to take the front off the draw and replace it with a new one. They did not replace the handle. A couple weeks later I receive a bill for the repair and I explain that the oven is less than a year old and this is covered by warranty. I then call Frigidaire and Im told that they would not cover the repair because it was cosmetic. I tried to explain that it was a manufacturing defect because I surely did not do anything that should make the front of the drawer to come off. They were rude and I asked to speak to a supervisor. I was placed on hold for nearly 30 minutes and was told she could not find a supervisor and I should take up the bill with the repair company. I then sent an email to the customer service department and have not heard back.I have tried to get to someone in the company but all their numbers just take you back to a customer service department with no power to resolve issues. I read my warranty and it does not cover knobs and handles but this was not a knob or a handle or misuse of the product in anyway. I wish I could afford to get rid of all of these appliances because I can tell as time goes on they will not stand by their warranties (service agreements) and the products are junk.

We bought our appliances 4 yrs ago. Dishwasher doesnt clean good and started leaking after 3 weeks. REFRIGERATOR has been garbage from the get go. We paid 2500 for a refrigerator that only had a yr warranty. So far we have spent another 1000 on it because its junk! I will never purchase Frigidaire products again. I have a GE refrigerator that we have had for 20 yrs and it works better than the new one. Needless to say I will seek out old appliances before I ever buy a new one again. They made them cheap, sell them for thousands and rip off the consumer. Nothing like big business!!

You may as well hand wash your dishes, several dont come out clean. Forget pots and pans, your wasting your time putting them through the cycle. 2nd fridge that the ice maker failed, its only 1.5 years old but out of warranty. $400 later and I have ice that wont come out the door. After a lifetime of using Fridgedaire products I will be moving on.